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PetSmart does Anything for Pets – JOIN OUR TEAM! Assistant Store Manager Customer Experience About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. This posting reflects an existing vacancy, and we are actively seeking candidates for this role. Benefits that benefit you • Paid Weekly, • Health & Wellness Benefits, • 401k Plan with company match, • Paid Time off for full-time associates, • Associate discounts, • Tuition Assistance, • Career pathing PetSmart’s Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company’s vision, mission, values, and strategy. This role is expected to provide exemplary leadership for the store by driving the pet parent experience through culture and strategies, achieving targeted results. This role has shared responsibility for the safety of people and pets, efficient execution of daily tasks and financial outcomes. Essential responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: • Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating., • Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team events, labor management, training, onboarding, mentoring, succession planning, and coaching for growth., • Address and administer associate complaints and grievances., • Prioritize, delegate, and validate daily tasks for associates to meet business and pet parent needs., • Lead and coach associates on proper processes to ensure pets in our care are safe and healthy., • Coordinates staffing coverage for experience activities in pivotal areas of the store., • Effectively communicates company information and priorities to associates to ensure alignment and deliver on expectations., • Delegate and validate completion of daily tasks including engagement videos., • Address and administer associate complaints and grievances., • Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy., • Responsible for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent’s concerns., • Assists with reservations in hotels, salons, and training., • Oversees all PetSmart services (salon, training, hotel and day camp), live pet sales and adoptions., • Evaluates operations and seeks opportunities to continuously improve experiences and services., • Oversees store events and marketing (adoptions, hotel, salon, etc.)., • Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics., • Responsible for conducting monthly Services Walks to validate proper execution of policies and procedures., • Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed., • Drives and identifies opportunities to grow the business and hold associates accountable in achieving store P&L expectations such as sales and shrink targets., • Manages expenses such as labor and supplies and any other relevant store metrics., • Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation., • 3-5 years of retail leadership or experience in a customer-focused environment., • Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed, • Proficiency in computer applications., • Strong written and verbal communication skills., • Ability to react under pressure and maintain composure., • Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well benefits, as described at . Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

PetSmart does Anything for Pets – JOIN OUR TEAM! Pet Groomer Trainee About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. Benefits that benefit you • Paid Weekly, • Health & Wellness Benefits*, • 401k Plan with company match, • Paid Time off for full-time associates, • Associate discounts, • Tuition Assistance, • Career pathing PetSmart’s Pet Stylist in Training is responsible for engaging with pet parents and their pets while providing positive experiences and best in class salon services. This position will receive training and guidance from our experienced Professional Styling teams, learning from the best in the industry on proper grooming techniques. This position is also responsible for upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness, recommending of solutions for pet parents, and pet safety standards. Pet Stylist in Training role is obtained once the associate has successfully completed the PetSmart Grooming Academy. Essential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: • While under supervision, performs full menu of bath, brush and grooming services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with PetSmart’s bathing standards and procedures., • Develop and display safe technical skills that will meet or exceed the company's minimum expectations., • Recommends additional health and wellness solutions with Pet Parents based on pet’s needs., • Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register., • Greets pet parents, answers their questions, and assists with making reservations in the salon., • Conducts salon appointment reminder calls, maintains client records and consults with pet parents on services offered., • Performs check-in and check-out procedures for grooming appointments, including applicable paperwork and rebooking., • Promotes opportunities to grow salon sales to help achieve sales targets and productivity, and any other relevant salon metrics., • Recommends, informs, and sells merchandise and services., • Maintains the highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area, by performing maintenance throughout the day including end of day cleaning in accordance with the maintenance checklist., • Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed., • Assists and works in other departments as required. Other duties may be assigned., • Participates in our culture of Belonging and Recognition., • Successful completion of PetSmart’s Salon Academy training and safety certification program., • Prior grooming experience preferred; may be asked to complete a technical exam., • Proficiency in computer applications., • Ability to react under pressure and maintain composure., • Flexibility in schedule, able to work evenings, weekends, and holidays as needed, • Strong organizational skills and attention to detail and safety measures., • Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law. This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact base rate of pay will be based on relevant experience level, training, skills or knowledge and store location. Pay for this position is the greater of the base pay rate or groom pay (a designated percentage of the associate’s grooming sales based on the job code) and can vary by pay period. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits, as described at ___. Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law *In accordance with the Affordable Care Act (ACA), part-time associates who average at least 30 hours per week (or 130 hours per month) during a designated measurement period may be eligible for medical benefits.

PetSmart does Anything for Pets – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. This posting reflects an existing vacancy, and we are actively seeking candidates for this role. Benefits that benefit you • Paid Weekly, • Health & Wellness Benefits, • 401k Plan with company match, • Paid Time off for full-time associates, • Associate discounts, • Tuition Assistance, • Career pathing PetSmart’s Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. This role is expected to drive the pet parent experience strategies through loyalty and promotions, and pet parent interaction throughout the store while achieving targeted results. This role has shared responsibility for the oversight of the safety of people and pets and store cleanliness, merchandising and associate engagement. Essential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: • Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions., • Validates completion of assigned operational messages and engagement video compliance., • Supports the various Services businesses as needed when the Experience Leader is not available, • Delegate and validate completion of daily tasks., • Leads and directs associates when acting as the Leader on Duty, • Address and administer associate complaints and grievances., • Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns., • Promotes and coordinates store events and marketing for Adoptions, Vet partnerships and Shot Clinics., • Responsible for live pet sales and pet adoptions., • Supports with monthly live cycle counts, addresses discrepancies., • Recommends, informs, and sells merchandise and services and promotes pet parent facing initiatives., • Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience, • Backup to operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies., • Maintains store standards and leads a culture of empowerment by ensuring compliance to our policies and procedures (P&Ps) and code of ethics., • Ensures a safe environment for our associates, pets, and pet parents., • Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed., • Maintains sales floor, pet training, adoption center, breakroom and restroom cleanliness standards., • Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise., • Assists and works in other departments as required. Other duties may be assigned., • 2+ years of retail experience in a customer-focused environment., • Leadership experience preferred., • Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed., • Proficiency in computer applications., • Strong written and verbal communication skills., • Ability to react under pressure and maintain composure., • No direct reports, however, are expected to guide and support the development of other associates., • Provides feedback on associate performance to direct supervisor., • Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets. We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law. This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at ___ Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

We are currently looking for dedicated individuals to join our team in the role of Retail Customer Service Supervisor (Key Holder). The Retail Customer Service Supervisor plays a crucial role in delivering exceptional service to our pet parents. Minimum 2 years of retail experience focused on custom

Retail Sales Associate Part Time. PetSmart's Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company's vision, mission, values, and strategy.

Retail Sales Associate Full Time. Pet Associate (Retail Sales Associate).

Position: Customer Service Team Leader (Key Holder). As a Customer Service Team Leader, you will elevate the pet parent experience by embodying the core values and vision of PetSmart. You will help ensure a clean and safe environment for both pets and customers while fostering engagement within your

PetSmart does Anything for Pets - JOIN OUR TEAM! Retail Sales Associate Full Time About Life at PetSmart At PetSmart, Anything for Pets begins with our people. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an eq

PetSmart does Anything for Pets - JOIN OUR TEAM! Retail Sales Associate Full Time About Life at PetSmart At PetSmart, Anything for Pets begins with our people. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an eq

PetSmart does Anything for Pets - JOIN OUR TEAM! Retail Sales Associate Part Time About Life at PetSmart At PetSmart, Anything for Pets begins with our people. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an eq

PetSmart does Anything for Pets - JOIN OUR TEAM! Retail Sales Associate Full Time About Life at PetSmart At PetSmart, Anything for Pets begins with our people. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an eq

PetSmart does Anything for Pets - JOIN OUR TEAM! Retail Sales Associate Part Time About Life at PetSmart At PetSmart, Anything for Pets begins with our people. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an eq

PetSmart does Anything for Pets - JOIN OUR TEAM! Retail Sales Associate Full Time About Life at PetSmart At PetSmart, Anything for Pets begins with our people. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an eq

PetSmart does Anything for Pets - JOIN OUR TEAM! Retail Sales Associate Part Time About Life at PetSmart At PetSmart, Anything for Pets begins with our people. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an eq

PetSmart does Anything for Pets - JOIN OUR TEAM! Retail Sales Associate Part Time About Life at PetSmart At PetSmart, Anything for Pets begins with our people. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an eq

PetSmart does Anything for Pets - JOIN OUR TEAM! Retail Sales Associate Part Time About Life at PetSmart At PetSmart, Anything for Pets begins with our people. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an eq

PetSmart does Anything for Pets - JOIN OUR TEAM! Retail Sales Associate Full Time About Life at PetSmart At PetSmart, Anything for Pets begins with our people. We're excited to hear your story and learn more about you! Apply Now! PetSmart is an Equal Opportunity Employer PetSmart provides an eq

PetSmart is an Equal Opportunity Employer. PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. In no in

At PetSmart, Anything for Pets begins with our people. PetSmart’s Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company’s vision, mission, values, and strategy. PetSmart is an Equal Opportunity Employer.