Trabajos policy research en Garden City, New YorkCrear alertas

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are currently seeking a talented personal injury Legal Assistant for our Garden City, NY staff counsel law office. As a dedicated personal injury Legal Assistant, you will provide assistance with legal work which is reviewed and approved by the supervising attorney. This includes but is not limited to research, contract administration, document preparation, and trial preparation. The legal work performed differs by practice area and area of specialty such as insurance, banking, investments, financial services, litigation, general corporate, ecommerce/marketing, government relations or labor/employee relations. Legal Assistants have a flexible work environment where most of your time will be spent at the staff counsel office located at 1325 Franklin Avenue, Garden City, NY and working from home. Relocation assistance is not available for this position. What you'll do: • Applies intermediate knowledge to assist in providing support for the investigative process of a trial by gathering documents and information for legal assignments., • Collaborates with team to conduct research and analyze documents to prepare reports of findings and formulate alternatives., • Collaborates with team to evaluate risk of alternatives and calculate costs of potential liability and assesses benefits/drawbacks., • May assist in preparing drafts of legal documents such as discovery responses, affidavits, motions, corporate minutes, contracts and other legal documents., • Applies intermediate knowledge to assist with proper filing of documents with regulatory authorities, courts, other tribunals, monitors status and distributes copies., • Assists team with preparing presentations and briefing material on topics relevant to USAA business., • Oversees management and maintenance of attorneys' files per the attorney's specifications., • May assist with administrative tasks to include, but not limited to, calendar responsibilities to ensure all deadlines are met; check writing, check requesting, copying, and handling mail as necessary to ensure continuous business operations., • May act as a liaison between attorney and outside counsel in the exchange of information., • Collaborates with team members to resolve issues and to identify appropriate issues for escalation., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • High School Diploma or General Equivalency Diploma required., • 1 year of experience in legal support or related experience to include multi-tasking in a fast paced and complex business environment., • Intermediate knowledge of the function/discipline and demonstrated application of knowledge, skills and abilities towards work products required., • Interpersonal skills necessary to communicate effectively in person, by e-mail and telephone; effectively follow instructions from a diverse group of clients, attorneys and staff; provide reports with professional courtesy and tact., • Strong ability to focus on details, demonstrate accuracy, and maintain a high level of confidentiality., • Knowledge of Microsoft Office tools. What sets you apart: • Experience assisting attorneys in handling discovery, conducting legal research, drafting motions, and trial preparation for a personal injury insurance defense law firm or in-house counsel in the state of New York., • Notary Public, • Bachelor’s Degree, • US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $51,370 - $92,060. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Under the direction of the Chief Information Office, the Senior Director of Information Technology oversees the development, execution, support, and evaluation of a robust and comprehensive information technology (IT) system. The Senior IT Director will be responsible for all aspects of IT Infrastructure (servers, storage, network, etc.), Client Systems, IT Data Center Operations, Interfaces, Program Development. As an IT Leadership Team Member, the position engages with the CIO, IT Leadership Team, Department Heads, Policy Review Board and external vendors and contractors. Job Responsibilities: • Oversees Information Technology operations., • Develops, implements and maintains IT strategies and procedures to ensure the delivery of reliable, highly-available, and secure network communications, storage, and computing resources., • Leads team of IT professionals ensuring that operational requirements and projects are being handled efficiently and effectively, meeting established deadlines; incident reports are responded to and resolved in a timely manner., • Evaluates requests for system enhancements and provides timetable for completion. Monitors all projects and provides periodic status reports., • Oversees procedure documentation and change management processes for IT Infrastructure systems., • Identifies and eliminates security risks by ensuring appropriate security controls are in place to safeguard the systems., • Analyzes business requirements for IT needs and systems., • Assesses need for new equipment and software., • Prepares progress and budget reports for upper management., • Builds and maintains relationships with outside vendors., • Works with the IS leaders to investigate, research, and resolve escalated customer issues., • Develops strong professional relationships with physicians, administrators, peer managers, supervisors, staff, and vendors to ensure key stakeholders, business partners and customers are aligned. Requirements • Bachelor’s degree in information technology, information systems, computer science or related field (graduate degree a plus), • Certifications and continuing education preferred, • In-depth understanding of computer systems, networks, security, telecommunications, databases and storage systems, • Experience with Epic Technical environment preferred, • Excellent interpersonal skills, communication and leadership skills, • Solid project management skills., • Well-developed people management skills. Salary range offer is between $160,000 - $200,000 (Negotiable) Work location is Garden City, NY Work Schedule: Hybrid with 2 remote days, 90 days from date of hire.

Job Summary: Epic HIM Systems Analyst - coordinate Informatics Dept. systems development, implementation, and training. Serve as an advisory resource for management personnel and end users to effectively utilize the Hospital’s clinical information systems. Act as a liaison between the end users, ancillary departments, Informatics and Information Technology to address interdepartmental and Epic system needs. Core Responsibilities: Assure the maintenance and support of Hospital Information Systems application software, including user-requested modifications and enhancements. Monitor information systems usage and perform activities to enhance usage and user satisfaction. Collaborate with end users to assist with process flow issues, functionality questions, and to generally promote end user satisfaction. Analyze reported systems issues and take appropriate actions to resolution. Develop, test and coordinate the efforts to build tables, files and directories required by the systems. Coordinate installation of hardware, vendor service, and training in accordance with executed contracts and work plans. Participate in the detailed specification development and testing of interfaces—work closely with the integration team. Assist in the development of customized user documentation as needed. Assist Management Personnel with the planning, selection, and implementation of clinical information systems. Monitor and access the progress of clinical systems implementation from Hospital’s perspective. Coordinate report request between end users and reporting team. Research problems and forward the results to vendor for solutions and corrections. Participate in systems coordination efforts between Jamaica and Flushing hospital Enhance professional growth and development through in-service meetings, educational programs, training sessions, etc. As Lead, foster team growth, transfer knowledge, and encourage policy compliance. Provide timely status reports Perform other related duties when called upon by the Informatics Dept and immediate supervisor. Required Education: BS Degree Required Skills and/or Experience: Good Written/Oral Communication Skills Good Interpersonal Skills Strong Project Management Skills Good Leadership Skills Strong Knowledge of the Clinical/Hospital Environment Strong Problem Solving and Analytical Skills WORK LOCATION: Hicksville, NY WORK SCHEDULE: Hybrid with 2 remote days after 90 days from start date SALARY RANGE: $75K – $120K

Job Description This is an on-site position located in Roslyn, NY General Summary: As a member of the IT development team, the Senior Business Systems Analyst is responsible for delivering technical implementation tasks for business operation, configures the software, builds, and tests the application(s). The Senior Business Systems Analyst is expected to document and to explain the implementation concepts to the technical and business teams. Essential Duties & Responsibilities: • Designs the software configuration to meet the business process design and application requirements., • Responsible for eliciting, analyzing, and documenting requirements and/or functional specifications as needed, including determination of system impact and software configuration., • Participate with business units and internal functions as appropriate throughout the development, testing, and implementation processes., • Research and evaluate alternative approaches and recommend efficient and cost-effective solutions., • Define business needs and elicit business requirements. Produce artifacts that accurately depict business needs for product implementation such as business requirements and process flow diagrams., • Prepare Test strategy/Test Plan and execute accordingly. Perform QA testing in configuration, software modifications, reports/dashboard and any 3rd party integration., • Works with other developers, designers, and architects to ensure the configuration and custom components meet application requirements and performance goals., • Understands the functional impact of various configuration options., • Performs other related duties and activities as required. Education & Qualifications: • Bachelor’s degree., • Minimum 8-10 years’ experience with Malpractice insurance or Property/Casualty Insurance., • Minimum of 3-5 years' experience as a Business Analyst Experience with SQL and other report writing tools., • Minimum 3 – 5 years’ policy administration/claims administration system implementation experience., • Extensive experience with software applications, including Microsoft Office - Word, PowerPoint, Excel., • Experience with implementation of Insurance software Platform a plus., • Origami Risk platform experience preferred., • Strong oral and written communication skills; ability to clearly interpret and relay information in a professional manner., • Strong ability to gather, organize, analyze and present data., • Strong organizational skills and ability to handle multiple tasks while meeting deadlines., • Proven record of complex problem solving and decision making. The actual compensation for this position will be determined by experience and other factors permitted by law.

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and, • Providing expert assistance and policy guidance to reformers across the country and beyond. Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide. Learn more about our work at www.innovatingjustice.org. THE OPPORTUNITY Queens Community Justice Center (QCJC) operates an array of programming for local youth, with a particular focus on engaging those with justice involvement. Current initiatives include Youth Impact (peer-led restorative youth diversion program), an alternative-to-detention program, an alternative to incarceration program, workforce development initiatives, a trauma-informed, survivor-centered program for youth who are at risk of commercial sexual exploitation, and several mentorship programs. By offering positive pro-social programming for young people, QCJC aims to stop the cycle of delinquency and crime for adolescents and reduce reliance on detention. The comprehensive programming offers all participating young people leadership development and service opportunities designed to promote positive engagement in their communities. The Queens Community Justice Center is seeking to hire a Functional Family Therapy (FFT) Therapist for a community-based violence prevention program that aims to reduce violent recidivism through intensive and voluntary therapeutic services. The FFT Therapist will report to the Justice Center’s FFT Supervisor. This program is part of the Atlas initiative and uses the evidence-based Functional Family Therapy (FFT) model to engage young people and their families in holistic anti-violence services. Atlas works to prevent violence by meeting people during a crisis, like a recent arrest or open court case and connecting them to a change process that nurtures hope and strengthens relationships. As part of Atlas, the Queens Community Justice Center is offering FFT to young people at elevated risk for violence in the community, victimization, or a re-arrest. FFT is an evidence-based intervention for youth and families. This high-quality, strength-focused family counseling model is designed for high-risk youth and young adults who have been referred by the criminal court, juvenile justice, mental health, school, or child welfare systems. Services are short-term and typically offered in the home, though services can be offered in the office or other community settings. Responsibilities include but are not limited to: • Provide "home-based" Functional Family Therapy (FFT) in adherence to model fidelity, delivering services directly in homes, the office, or community settings (not remotely);, • Employ creativity and persistence to effectively engage clients, fostering strong therapeutic relationships;, • Work collaboratively with families from a strengths-based approach, empowering them to leverage their resources for growth and change;, • Advocate passionately for youth and families, demonstrating belief in each individual’s capacity to grow and thrive;, • Show cultural sensitivity and adaptability, providing a comfortable environment for diverse backgrounds;, • Commit to empowering families to develop their problem-solving skills, working with them at times and locations that are most accessible for them, primarily in their homes;, • Engage with referral sources (e.g., Legal Aid Society, NYC Law Department, schools, and QCJC programs) to effectively introduce families to the Functional Family Therapy (FFT) Model;, • Actively participate in community events alongside team members to foster local connections and support;, • Manage a caseload of up to 12 cases, maintaining both electronic and physical files, ensuring accurate and timely documentation;, • Record progress notes promptly in the CSS system, meeting FFT requirements for external reporting and data tracking;, • Collaborate with the therapy team, participating in weekly team meetings and individual supervision sessions;, • Facilitate access to appropriate services and resources for families, addressing both clinical needs and practical supports;, • Travel to and from client homes as required to deliver therapy and support;, • Participate in all FFT training, supervision, and consultation activities to maintain high standards and model fidelity; and, • Additional tasks as necessary. Qualifications: • A Master’s degree in social work, counseling, education, or other relevant human service profession required;, • Bilingual in English/Spanish preferred; and, • Preference given to Queens residents. Preferred Experience: • Demonstrated expertise in providing individual and family therapy using cognitive behavioral techniques, with a strong commitment to evidence-based practices;, • Experience working directly with at-risk youth, particularly within Black and Latino communities, ages 13 to 18, focusing on justice prevention and family-centered care;, • Comfort and experience conducting in-home therapy sessions, especially in urban settings in Queens; and, • Flexibility to meet the needs of clients, including availability for evenings and weekends. Position Type: Full-time, must be willing to work weekend and evening hours as required. Position Location: Queens, NY. Compensation: The compensation range for this position is $70,000 - $75,000 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR 0Qt3wphZKR

Job Description About MCU At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Member Service Representative is responsible to provide excellent service to members by exploring member needs and explaining products and services with the ability to serve a member with any request, including new accounts needs, maintenance on accounts, loan applications and/or teller transactions. Through needs based assessment provide and offer additional products and services while creating a premier member experience. Operate within a high volume branch environment to perform a range of duties. Support members with anything from simple servicing requests to more complex requests that require critical thinking and decision-making skills with a high degree of accuracy and in accordance within MCU policies and procedures. The Member Service Representative will work collaboratively with your branch management team and teammates to deliver outstanding outcomes for every member’s interaction. The Member Service Representative must have an understanding of MCU products and services and can respond to a range of member issues or inquiries in a friendly, courteous, and cooperative manner. The Member Service Representative is expected to work well with others and maintain courteous and professional communications with teammates, members and be open to coaching and guidance. Responsibilities: Specific duties include, but are not limited to, the following: • Ensure excellent member service; every member, every transaction, every time., • Conduct member interviews to uncover the needs of members to better help improve their overall financial situation., • Process the opening and overall onboarding of new members., • Perform account maintenance, changes, servicing, etc. on existing accounts., • Ensure proper documentation and signatures are obtained for all member interactions to stay in compliance with rules and regulations as well as MCU policy and procedures., • Process loan applications, collecting all necessary documentation and adhering to underwriting requirements to prepare for loan booking., • Ensure fully complete loan applications for those loans that will be underwritten by centralized underwriting; ensure all data is properly documented the first time for the most efficient experience., • Cross-sell additional products and services to best-fit member need(s)., • Effectively manage new account and loan pipeline with proper follow-up for members in order to close effectively and efficiently., • Meet / exceed sales goals for all key metrics of branch growth including but not exclusively new members, new checking accounts, and new loan bookings., • Demonstrate professionalism and empathy during member interactions., • Assist branch team members in driving referrals for new accounts and loans., • May perform outbound calls including service lists, lead lists, referral follow-up, etc. in order to meet / exceed sales and service goals., • May be assigned online loan applications to complete; follow up with the members and ensure an effective and efficient closing., • Maintain comprehensive knowledge of MCU products and services., • Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs environment., • Back up teller line as needed., • Assist in management of lobby member flow to ensure members move through the branch environment in the most efficient and effective manner., • Participate in the opening and closing of the branch, • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Assist with community engagement outreach programs, • Maintain the highest level of confidentiality and discretion of member’s and their financial information, • Perform other duties as required, • Travel as required, • Perform other duties as requested and special projects as assigned., • Member service skills, • Research and problem-solving skills, • Ability to multi-task; good time management skills Requirements: • Retail banking experience is a plus, • High school diploma or the equivalent required., • Previous branch experience preferred, including sales and service, • Availability to work overtime and Saturdays as required, • Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail., • Interpersonal, oral and written communication skills, • Highly ethical., • Proficiency in Microsoft Office Suite, • Technologically proficient Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $17- $33.13/hr. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for an attendance bonus, 401(k) with an 8% employer contribution per pay period, and overtime eligibility. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job DescriptionSalary: 90,000-120,000 NKSFB, LLCis the largest business management firm in the country, with more than 650 employees working from seven offices in the Los Angeles and New York City area. We work alongside the worlds top artists in music, film, and television, as well as athletes, executives, entrepreneurs, and other high achievers, offering a sophisticated range of concierge-style services to meet their lifestyle management needs. Job Title:Senior Tax Accountant Reports To:Tax Manager FLSA Status:Exempt Department:Tax Your Role:The Tax team in Garden City is hiring a Senior Tax Preparer to join our dynamic group of tax professionals.This selected candidate is influential in the process of preparing tax returns and assisting clients with various tax matters. The Senior Tax Preparer gathers and reviews client tax documents to prepare necessary individual, partnership, estate, corporate, and/or trust tax returns. The ideal candidate has a solid understanding of common tax rules, tax compliance, and tax regulations. This person is also knowledgeable in tax accounting principles. You are a confident and professional communicator, with exceptional time management and organizational skills. The selected candidate will be expected to perform the following duties: What will you do? • Preparation of federal and multi-state income tax returns., • Partner closely with high-net-worth individuals, large family groups, and family offices to handle tax work papers for their businesses, investments and estate planning entities., • Prepare tax accounting adjustments and financial statements for individuals, corporations, partnerships, trusts, and estates., • Prepare personal, corporate, partnership, and estate/trust tax returnsof varying complexity., • Prepare payroll tax returns for state and federal reporting., • Understand client tax issues and situations and assist with tax research., • Identify and recommend tax strategies that better position a clients understanding of tax law., • Correspondence with tax authorities, and/or IRS inquiries. Draft responses to governmental queries, notes, or mandates., • Assistother team members with accounting responsibilities, as necessary., • Uphold the firm's code of ethics and business conduct. What Do you Need to Succeed: • Competency in Microsoft applications including Word,Excel and Outlook., • Self-motivated with excellentorganization skills., • Strong verbal and written communication skillsa must., • Attention to detail and ability to multi-task is amust., • Strong organizational and problem-solving skills., • Exceptional interpersonal skills., • Friendly and professional demeanor., • Ability to work well with a team and pitch in when needed. Education and Experience Requirements: • High School diplomarequired., • Bachelor's degreein Accounting, Finance, or related field from an accredited institution preferred., • 2+ years of experience working within a corporate tax department is preferred., • 2+ years of experience preparing complex tax packages., • Experience working with tax preparation software such as BNA and CCH Axcess., • Licensed CPA or Enrolled Agent preferred. Physical Demands and Work Environment: • Standing, walking, crouching, and regular lifting up to 15 pounds., • Frequent use of hands and reaching with hands and arms., • Regularly talking, hearing, seeing, and sitting., • Moderate to loud noise level., • Risk of electrical shock. Salary Range: The salary range for this role is $90,000 - $120,000 and represents the firms good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will be dependent upon a number of factors, including but not limited to, the candidates relevant experience, qualifications, and location. What We Offer:NKSFB offersa great variety of benefits and perks to our employees. Some of these include: • Medical, Dental and Vision coverage, • Flexible Spending Account, • Basic Life and AD&D, • Voluntary Life and AD&D, • Long Term Disability, • Voluntary Critical Illness and Cancer, Hospital Indemnity and Accident Coverage, • Genetic Screening and Cancer Support, • Pet Insurance, • Accrue 15 PTO days annually, • 401k, Match andProfit Sharing Plan, • 10 Paid Holidays and 1 Floating Holiday The job duties listed are typical examples of work performed by positions in this job classifications and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks and responsibilities. Employees may also perform other duties as assigned. NKSFB, LLCis an Equal Opportunity Employer and is committed to diversity and inclusion. If youre a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us atstaffing@nksfb.com. We collect your personal information when you apply for employment at NKSFB, LLC. To learn more about our data privacy practices, please view ourEmployee Privacy Policy. #ZR

Job Description This is an on-site position located in Roslyn, NY General Summary: The Clinical Risk Analyst works with the Underwriting Department and an EmPRO-employed physician to evaluate medical records, legal documents, and expert opinions in order to assess potential liability, risk exposure, and financial impact for current and prospective insured physicians. This role also develops data-driven analyses to identify medical and malpractice trends that may impart future risk to the Company. Important Note: This position offers meaningful opportunities to learn and grow. While prior experience is valued, EmPRO provides structured onboarding, ongoing training, and support to help candidates develop the knowledge and skills necessary to succeed. Essential Duties & Responsibilities: Responsibilities related to Underwriting Support & Policy Management: • Collaborate with the lead underwriter and EmPRO’s underwriting physician to evaluate policy renewals, focusing on high-risk accounts or those with a history of claims., • Develop and maintain underwriting guidelines as it pertains to risk assessment on new and renewal business., • Research and prepare files for potential remediation up to non-renewal of an insured’s policy, as well as physician teleconference meetings., • Attend non-renewal meetings and prepare summary post meeting analysis for underwriting management., • Assess conditional renewal cases, gathering additional information as needed to determine appropriate policy terms, conditions, and pricing., • Provide data and analysis to support decisions on non-renewals, clearly articulating the rationale based on risk factors and claims history., • Work hand in hand with Preverity to build and enhance work streams to ensure rate and risk adequacy on accounts. This would include improving automation and defining triggers for monitoring our insureds’ practice., • Defining research projects for the purpose of generating actionable knowledge to inform Underwriting of important data trends. Claims Evaluation: • Work in conjunction with the assigned underwriter and claims representative to review and analyze incoming professional liability claims., • Review medical records, legal documents, and expert opinions to determine the potential liability, perform risk assessment and financial exposure., • Prepare detailed claims summaries and present findings to the underwriting team and management for review and decision-making. Risk Analysis & Reporting: • Identify trends and patterns in claims data to inform underwriting guidelines and risk mitigation strategies., • Develop and maintain reports on key performance indicators (KPIs) related to claims frequency, severity, and underwriting performance., • Assist in the preparation of reports for senior management, providing insights into the overall health of the professional liability portfolio., • All other duties deemed appropriate by management. Education & Qualifications: • Openness to a new career direction; demonstrating a growth mindset and willingness to learn. Candidates will receive support thorough onboarding and in working with EmPRO’s underwriting physician. There are also opportunities for career development through EmPRO’s Educational Assistance Program., • Degree in any of the following areas is required: physician, physician assistant, nurse practitioner, insurance, risk management, healthcare administration, or nursing., • Advanced clinical degree or Legal Nurse Consultant certification is not required but would be viewed as a strong asset., • Minimum of 3 years with direct healthcare experience is required., • Minimum of 3 years of experience in professional liability insurance is highly preferred, with direct experience in claims analysis, underwriting, or a related field., • Proficiency in interpreting and analyzing medical and legal documents., • Experience with medical terminology and healthcare systems preferred., • Knowledge of state-specific insurance regulations and legal frameworks related to professional liability preferred., • Strong analytical and problem-solving skills with a keen attention to detail required., • Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely., • Proficiency in data analysis and reporting tools (e.g., Microsoft Excel, claims management software). Analytic programming languages such as R are not required but would be viewed as an asset., • Ability to work independently and collaboratively in a fast-paced, deadline-driven environment., • Demonstrated ability to maintain confidentiality and handle sensitive information with discretion., • Capacity to work on short, intermediate, and long-range projects while also being able to meet tight deadlines., • Strong and deliberative planning skills, • Must be detail-oriented and have good organizational skills., • Ability to effectively communicate with others in a professional manner., • Ability to function in a professional office environment and utilize standard office equipment.

Job Description About MCU At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Member Service Representative is responsible to provide excellent service to members by exploring member needs and explaining products and services with the ability to serve a member with any request, including new accounts needs, maintenance on accounts, loan applications and/or teller transactions. Through needs based assessment provide and offer additional products and services while creating a premier member experience. Operate within a high volume branch environment to perform a range of duties. Support members with anything from simple servicing requests to more complex requests that require critical thinking and decision-making skills with a high degree of accuracy and in accordance within MCU policies and procedures. The Member Service Representative will work collaboratively with your branch management team and teammates to deliver outstanding outcomes for every member’s interaction. The Member Service Representative must have an understanding of MCU products and services and can respond to a range of member issues or inquiries in a friendly, courteous, and cooperative manner. The Member Service Representative is expected to work well with others and maintain courteous and professional communications with teammates, members and be open to coaching and guidance. Responsibilities: Specific duties include, but are not limited to, the following: • Ensure excellent member service; every member, every transaction, every time., • Conduct member interviews to uncover the needs of members to better help improve their overall financial situation., • Process the opening and overall onboarding of new members., • Perform account maintenance, changes, servicing, etc. on existing accounts., • Ensure proper documentation and signatures are obtained for all member interactions to stay in compliance with rules and regulations as well as MCU policy and procedures., • Process loan applications, collecting all necessary documentation and adhering to underwriting requirements to prepare for loan booking., • Ensure fully complete loan applications for those loans that will be underwritten by centralized underwriting; ensure all data is properly documented the first time for the most efficient experience., • Cross-sell additional products and services to best-fit member need(s)., • Effectively manage new account and loan pipeline with proper follow-up for members in order to close effectively and efficiently., • Meet / exceed sales goals for all key metrics of branch growth including but not exclusively new members, new checking accounts, and new loan bookings., • Demonstrate professionalism and empathy during member interactions., • Assist branch team members in driving referrals for new accounts and loans., • May perform outbound calls including service lists, lead lists, referral follow-up, etc. in order to meet / exceed sales and service goals., • May be assigned online loan applications to complete; follow up with the members and ensure an effective and efficient closing., • Maintain comprehensive knowledge of MCU products and services., • Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs environment., • Back up teller line as needed., • Assist in management of lobby member flow to ensure members move through the branch environment in the most efficient and effective manner., • Participate in the opening and closing of the branch, • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Assist with community engagement outreach programs, • Maintain the highest level of confidentiality and discretion of member’s and their financial information, • Perform other duties as required, • Travel as required, • Perform other duties as requested and special projects as assigned., • Member service skills, • Research and problem-solving skills, • Ability to multi-task; good time management skills Requirements: • Retail banking experience is a plus, • High school diploma or the equivalent required., • Previous branch experience preferred, including sales and service, • Availability to work overtime and Saturdays as required, • Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail., • Interpersonal, oral and written communication skills, • Highly ethical., • Proficiency in Microsoft Office Suite, • Technologically proficient. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $17-33.13/hr. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for an attendance bonus, 401(k) with an 8% employer contribution per pay period, and overtime eligibility. Benefits for this position include flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job DescriptionInsurance Job: Commercial Lines Account Executive Insurance Agency Location: Hempstead, NYSalary: $80,000- 100,00 Must have independent agency experience | P&C License | Designations Independent insurance agency is seeking an experienced Commercial Lines Account Executive to grow, service and manage a book of commercial lines accounts. This is a client facing role responsible for new business sales and growth of existing accounts based on clients changing insurance requirements. AE will consult with clients about policy and coverage recommendations and also discus risk management concerns. This position will have an assistant AE to help with administrative and client service related concerns. Responsibilities: • Working knowledge of Property and Casualty insurance, • Experience with a variety of industries, but with a focus on life science, tech, wholesale, manufacturing, and distributors., • Research and compile answers to client policy and coverage questions, • Ability to assist with the marketing/quoting process, • Experience with multiple carrier underwriters, • Identify, compile and manage information regarding account renewalsQualifications, • 7-10 years of insurance industry experience related to servicing commercial accounts, • Property and Casualty license, • CIC, CPCU, or other insurance designations are desirable, • Applied (TAM or EPIC) or AMS360 software experience preferred, • Knowledge of Insurance and/or Brokerage business, • Technical knowledge of product area or industry, • Risk management experience, • Ability to provide consultation and expert advice to management on risk management issues, • Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook), • Verbal and written communication skillsAll inquiries will be kept 100% confidential

Job Description In the Quality Improvement Specialist role, you will be responsible for identifying, implementing, and managing cross-setting quality improvement strategies based within hospital, nursing home, home health, hospice, dialysis and physician practice settings. The Quality Improvement Specialist works with senior leadership, direct care and performance improvement professionals in these settings to ensure the implementation and ongoing internal monitoring of evidence-based interventions in a timely and effective manner. The Quality Improvement Specialist also works with professional health care organizations and community-based organizations to enlist their support as partners in improving transitions of care across the health care continuum. Collaborates with subject matter experts on topics such as infection prevention, (including COVID-19), immunizations and drug safety to carry out one-to-one quality improvement (QI), small group educational activities, learning action networks and resource development. Duties to include but not limited to: • Recruiting and engaging health care providers, community-based organizations, faith-based organizations, community centers, human service agencies, political leaders, business leaders, media, consultants, educational institutions and others in collaborative partnerships to identify opportunities to improve patient outcomes related to quality and efficiency., • Establishing and facilitating learning and action networks using in person meetings, teleconferences, and webinars., • Providing technical assistance to healthcare providers on root cause analysis research methods to define opportunities to improve outcomes of care and avoid harms., • Managing groups of providers by monitoring clinical outcomes and quality improvement measures to demonstrate sustainment of initiatives., • Monitoring closely the progress of provider intervention efforts and maintain a tracking system for the adopted interventions., • Ensuring internal reports and required documentation are completed and submitted on time., • Presenting results of interventions through meetings with internal and external customers (i.e., Government agencies, providers, IPRO management and staff) and through large group presentations at conferences and meetings, as requested., • Assessing the quality improvement training and information needs of clinicians, administrative, and ancillary staff and coordinate appropriate educational efforts., • Working closely with the data analysts in the design of reports required to monitor provider and department performance, making necessary adjustments in interventions and plans in response to findings., • Attending and participating in IPRO regional conferences, department meetings and professional education meetings., • Participating as an active member of HealthCare Quality Improvement (HCQIP) team and works to ensure that the department meets all the defined goals and deliverables in assigned contract(s). This position is office based at our Jericho, NY or Albany, NY office. QUALIFICATIONS: • Superior communication skills (verbal and written) with the ability to communicate quality improvement data and methods to health care providers and community stakeholders with varying technical and clinical backgrounds., • Knowledge of the principles and practices of health care quality improvement and community organizing. Experience with quality improvement research techniques and knowledge of disparities in the care of underserved populations., • Strong interpersonal skills with a proven record of developing productive relationships with health care provider staff, consumers and stakeholders., • Strong time management skills with the ability to multi-task and meet multiple deadlines., • Proven record of success in promoting improvement in community health quality and efficiency., • Ability to work independently with minimal supervision, as well as in a team environment., • Computer proficiency with a developed knowledge of Microsoft applications (Word, Excel, PowerPoint and Smartsheet)., • Ability to provide formal and informal presentations to internal staff and external customers., • Ability to travel to conduct various quality improvement intervention meetings, participate in regional IPRO conferences, attend project specific educational and/or collaboration meetings, and meetings with government agencies as required. EDUCATION & EXPERIENCE: • Bachelor’s degree in education, nursing, public administration, public policy, public health or degree in related healthcare field, OR RN with Associate’s degree required., • Two (2) years of experience working in health care quality improvement, required., • Certified Professional in Healthcare Quality (CPHQ) or other quality certification, preferred. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The annualized salary range for this position is $75,000.00 – $80,000.00. Actual salary range and /or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget. The salary range and/or hourly rate listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status, or any other category protected under applicable law.

Job DescriptionInsurance - Senior Commercial Account Manager Salary: $80,000-100,000 Location: Garden City / Rockville Centre, NY (multiple positions) Independent insurance agency is seeking Senior Commercial Lines Account Manager to service and manage a book of commercial lines accounts. The Senior Commercial Lines Account Manager will respond to client calls about policy and coverage questions and consult with clients on policy changes and risk management concerns. This position will be responsible for providing timely and professional day-to-day client service working closely with the insurance agency producer and carrier underwriters. Responsibilities: Working knowledge of Property and Casualty accounts such as Construction, Manufacturing, Retail, E&O, GL Research and compile answers to client policy and coverage questions Ability to market/quote new business and account renewals obtaining competitive coverage/cost ratios for the client Experience with multiple carrier underwriters and online rating portals Identify, compile and manage information regarding account renewals Qualifications 7-10 years of insurance industry experience related to servicing commercial accounts Property and Casualty license CIC, CPCU, or other insurance designations are desirable Applied (TAM or EPIC) or AMS360 software experience preferred Knowledge of Insurance and/or Brokerage business Technical knowledge of product area or industry Ability to provide consultation and expert advice to management on risk management issues Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook) Verbal and written communication skills All inquiries will be kept 100% confidential

Job Description In the Manager (Sr. Quality Improvement Specialist) role, you will be responsible for facilitating healthcare quality improvement strategies (HCQIP) to promote healthcare improvement in specific health care settings (hospital, nursing homes, ambulatory clinics, physician offices, etc.). The Manager (Sr. Quality Improvement Specialist) plays a lead role in educating staff who deliver about health care quality improvement principles and methods; assists facility management and staff in identifying opportunities for improvement and devising strategies/plans to address them; evaluates facility progress and suggests ways to overcome barriers; facilitates organization of regional groups of providers to address common problems and share best practices. The Manager (Sr. Quality Improvement Specialist) plays a lead role in project management, manages and mentors QISs, and makes presentations before large groups and IPRO senior management on the results of performance improvement projects. The Manager (Sr. Quality Improvement Specialist) will manage the work at the state level; build relationships with federal, state, local, and community-and private-sector partners; and serve their assigned Providers/Practices (P/Ps). Duties include but are not limited to: • Developing and continually refining methods for working with healthcare provider staff to implement effective and timely interventions that improve performance on quality indicators., • Conducting one-to-one meetings with healthcare providers and key stakeholders., • Closely monitoring the progress of provider staff in their intervention efforts, developing and maintaining a tracking system for the intervention phase of all cooperative projects., • Assessing the quality improvement training and information needs of physicians, nurses, health care administrators and ancillary staff., • Offering data driven technical assistance and consulting to providers in response to the assessment of their quality improvement plans., • Ensuring internal reports and required contractor reports related to assigned providers are completed and submitted on time., • Conducting research and maintaining expertise in assigned state's healthcare landscape, engaging defined health care providers, key stakeholders and interested parties in QI initiatives and current and emerging events., • Serving as the primary or secondary (back-up) to QISs for assigned list of providers., • Meeting with provider senior leaders and facilitating monthly partner meetings to assess state-specific needs and develop plans to address mutual aims., • Conducting environmental assessments to understand the needs and deliver appropriate solutions., • Providing monthly report updates on retention., • Serving as a mentor and support new employees, team members and peers. This position is office based at our Jericho, NY or Albany, NY office. QUALIFICATIONS • Superior communication skills (verbal and written) with the ability to communicate quality improvement data and methods to health care provider staff with varying technical and clinical backgrounds., • Strong interpersonal skills with a proven record of developing productive relationships with health care provider staff., • Excellent organizational skills, including the ability to manage a large database of schedule and reports., • Ability to work independently with minimal supervision and as part of a team., • Proven record of success in promoting improvement in health care quality., • An understanding of disparities in the care of underserved populations., • Proficient in the use of Salesforce, MS Word, Excel and PowerPoint., • Ability to travel to various sites. EDUCATION & EXPERIENCE • Bachelor’s degree in education, nursing, public administration, public policy, public health or degree in related healthcare programs. Master’s degree preferred., • Five (5) years of experience in health care quality improvement required., • Certified Professional in Health Care Quality (CPHQ) preferred. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The annualized salary range for this position is $95,000.00-$100,000.00. Actual salary range and/or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget. The salary range and/or hourly rate listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status, or any other category protected under applicable law.

Job DescriptionJump into the world of insurance sales by applying to join our growing team as an entry-level insurance agent! We are looking for a people person with strong listening skills, attention to detail, and the ability to effectively communicate insurance programs and plans to new customers. Our ideal candidate will embrace the opportunity to drive insurance sales among potential clients and new clients through a mix of networking, referrals, and marketing strategies. If you’re seeking a flexible full-time position that offers a world of advancement potential, send us your resume today!Compensation: $120,000+ at plan earnings Responsibilities: • Conduct meetings with new and potential clients and carefully listen to their individual circumstances in order to present the best insurance policies to meet their needs, • Stay abreast of any changes to rules or policies within the insurance agency to effectively amend insurance programs for existing and prospective clients, • Maintain a portfolio of existing customers and pursue insurance sales with new clients by using sales strategies that may include cold calling and networking, • Develop risk management strategies for each customer to ensure his or her policy needs are continuously met, • Keep an accurate log of sales databases, client reports, bookkeeping records, and more to share progress toward goals with key stakeholders, • Employ a research-based approach to providing financial advice and strategies based on educational meetings and/or seminars centered on client risk tolerance and financial goals, • Collect and organize each client’s financial information using a CRM to determine financial status, financial goals, cash flow, and financial expectations, • Assess each client’s potential life and financial needs to create an individualized financial plan that leverages the products and services we offer, • Implement social media and other marketing tools to identify, seek, and generate prospects with whom you can foster strong, long-term relationships as a reliable financial service professional, • Provide financial recommendations to clients for savings plans, life insurance policies, mutual fund investments, and other financial products Qualifications: • Job seekers must already have or be willing to get an insurance license, • Ability to learn and understand state and federal regulations that affect insurance sales, insurance clients, and the insurance industry as a whole, • Experience using accounting or sales-related software is beneficial, • Bachelor’s degree preferred; high school diploma mandatory, • Must be a superb communicator able to carefully analyze complex ideas like insurance programs; experience working in customer service is beneficial, • Assess each client’s potential life and financial needs to create an individualized financial plan that leverages the products and services we offer, • Implement social media and other marketing tools to identify, seek, and generate prospects with whom you can foster strong, long-term relationships as a reliable financial service professional, • Provide financial recommendations to clients for savings plans, life insurance policies, mutual fund investments, and other financial products About Company About New York Life New York Life is a Fortune 100 company with a long history of doing good. We have been in business for over 175 years, helping generations of Americans protect their families and attain their financial goals. As a mutual company, we are accountable only to our policyholders, not to Wall Street or outside investors. We are focused on long-term success for clients. To prepare for the future, we are constantly innovating and looking ahead to find more ways to increase value for clients. Awards & Accolades We’re proud of our financial strength: • A++ Superior (A.M. Best), • AAA Exceptionally Strong (Fitch), • Aaa Exceptional (Moody’s), • AA+ Very Strong (Standard & Poor’s)

Job DescriptionDescription:Supervising Senior Attorney, Public Benefits CENTRAL ISLIP OR HEMPSTEAD, LONG ISLAND, OR YONKERS, NEW YORK Employment Status: Full-Time FLSA Status: Exempt Practice Group/Team: Public Benefits Organization Information Empire Justice Center, a diverse and highly respected statewide legal services organization, seeks a Supervising Senior Attorney for our Public Benefits practice group. This is an opportunity to join and grow in one of the most influential organizations serving marginalized low-income individuals and families in New York State. Empire Justice Center attracts and employs a diverse team of dedicated, determined, and passionate advocates who significantly impact the lives of low-income New Yorkers. We succeed through direct legal representation, high-impact litigation, and legislative and administrative advocacy. As an organization, we provide top-notch training and technical assistance to other advocates to ensure fairness and justice for New Yorkers. We thrive on our commitment to supporting justice for populations that have historically experienced severe oppression. These populations include racially diverse individuals and families experiencing poverty, housing insecurity, immigration issues, and domestic violence. Additionally, the organization advocates for people with disabilities, members of the LGBTQ community, and school-age children facing discrimination and violations of their civil rights in schools. Our offices in Rochester, Albany, Westchester County, and Long Island offer staff an exciting, dynamic, inclusive working environment with a solid commitment to work/life balance, teamwork, diversity, wellness, and personal/professional development. Position Summary Empire Justice Center is pleased to announce an opening for a Supervising Senior Attorney for our Public Benefits practice group. This position will play a leadership role in ongoing impact litigation that improves the lives of low-income New Yorkers. The focus of this attorney will be on improving access to benefits with a particular emphasis on the rights of the homeless and persons with disabilities. The Supervising Senior Attorney would be responsible for the above responsibilities and supervising a practice group member. Salary The referenced pay range/scale represents the estimated minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range and determined by considering factors, including but not limited to education, experience, qualifications, individual expertise, market data, and internal equity considerations. Supervising Senior Attorney, 7-8 years of experience, $110,700-$117,000 (Downstate NY – includes a $6,000 geographic differential) Benefits We are an organization that supports and promotes a healthy work-life balance. Empire Justice Center offers a generous benefit package, including: · 35-hour full-time work week. · Comprehensive health insurance plan. · 403(b) eligibility - immediately eligible to begin contributing from your paycheck. · Immediate vesting upon hire - ALL contributions (both employee and employer). o 1% employer match is eligible after 12 months of employment. o 3% non-elective annual contribution made by employer after 12 months of employment. · Generous vacation, sick, personal, and holiday time o 14 Paid Holidays o Vacation: 10.5 hours/month; Sick: 7 hours/month; Personal: 35 hours/year · Loan Repayment Assistance Program for qualifying employees. · Bilingual salary enhancement for qualifying employees. · Generous Bereavement Leave. · Employee Wellness Activities. · Voluntary Supplemental Disability. · Dental Insurance (employee paid). · Vision Insurance (employee paid). · $150K Group Term Life Insurance. · NYS Short-Term Disability. · FSA Eligibility. Empire Justice Center is an Equal Opportunity/Affirmative Action employer and strongly desires a diverse and inclusive workforce. Empire Justice Center provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type, specifically - race, color, religion, age, sex (including pregnancy and gender identity), national origin, disability status, genetics, neurodiversity, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Requirements: Essential Duties and Responsibilities • Travel to and work in the Hempstead or Central Islip, Long Island, or Yonkers, New York office is required to meet client and organizational needs. o This position is eligible for a hybrid work request under the organizational policy. • Lead or serve in a leadership role as part of a litigation team in impact litigation and class actions in both state and federal court, incorporating the Americans with Disabilities Act, the Civil Rights Act, and the Fair Labor Standards Act, where appropriate., • Represent clients at all stages of litigation, including providing advice and counsel and direct representation in federal court, state court, and administrative proceedings., • Conduct significant legal research and writing, including drafting complex briefs for impact litigation and appellate work., • Supervise practice group members, whether attorney or paralegal, including one whose job includes representing clients at administrative fair hearings before the Office ot Temporary and Disability Assistance., • Engage in policy, administrative, and legislative advocacy, including advocacy with state and local social services agencies., • Participate in coalitions, including serving in leadership roles where appropriate., • Provide technical assistance and training to our legal services and community partners through participation in and presentation at continuing legal education events, and assisting with the development of resources., • Maintain a well-developed knowledge of public benefits law, including cash assistance, SNAP, HEAP, and childcare assistance programs., • Monitor and respond to questions posed in the public benefits listserv., • Advocate for changes in law and policy through report-writing and testimony as needed., • Frequent traveling is required., • Must demonstrate a high level of comfort and commitment to working with people from marginalized communities., • Work closely with your assigned supervisor and participate in regular supervision meetings, including work plan development and grant deliverable management., • Develop and maintain competency in working with databases, Microsoft 365 applications, and other legal technology., • Due to limited resources, all staff are expected to perform administrative and other support-related duties to serve our clients and fulfill our mission as a non-profit legal services organization., • Other duties as assigned by your supervisor and/or to meet the organization’s needs. Minimum Qualifications (Knowledge, Skills, and Abilities) • Juris Doctorate Degree from an accredited US law school or international equivalent., • Admission to the New York State Bar and in good standing as a member of the NYS bar., • Minimum of 7 to 8 years of litigation experience in state and federal court, ideally related to public benefit access., • Supervisory experience is required., • Must have a well-developed knowledge of public benefits law, including cash assistance, SNAP, HEAP, and childcare assistance programs., • Excellent legal research and writing skills with experience in drafting complex briefs, pleadings, and motions., • Excellent written and verbal communication skills., • Ability and willingness to mentor, supervise, and train legal staff in all Empire Justice Offices through video conferencing/communication and travel when necessary., • Strong leadership skills., • Access to reliable transportation., • Experience in and commitment to working with marginalized communities., • The ability to provide legal advice to clients who do not speak English via an interpreter., • Demonstrated proficiency in Microsoft 365 (Outlook, Word, Excel, SharePoint, PowerPoint), with the ability to learn and adapt to other applications quickly, including but not limited to file management applications, calendar applications, and virtual meeting applications., • Must demonstrate strong analytical skills., • Ability to shift priorities while working in a fast-paced environment with multiple competing objectives., • Effective decision-making skills that balance overall organizational and leadership objectives with employee needs., • Effective interpersonal skills and the ability to cultivate partnerships., • Experience in working with diverse clientele, including those who have experienced poverty., • Commitment to improving the lives and circumstances of those who have experienced poverty and discrimination. Preferred Qualifications • Bilingual (English/Spanish) communication skills. TO APPLY: Applications will be accepted until the position is filled. If interested, please visit our “Work With Us” employment page at www.empirejustice.org. Please submit a complete application, including a resume, cover letter, writing sample, and contact information for three professional references (one supervisor is required). Please refrain from making phone calls or sending hard copies. Incomplete applications will not be considered. If reasonable accommodations are needed, please contact Mercedece Love, Human Resources and Compliance Manager, at mlove@empirejustice.org. Empire Justice Center is committed to the full inclusion of all qualified individuals. As part of this commitment, Empire Justice Center ensures that persons with disabilities and/or communication barriers have reasonable accommodations.

Job Description The Company Friedman Vartolo LLP is a fast-growing, New York-based law firm specializing in real estate and default services, with over 300 employees providing top-tier legal services to our clients in seven state. While our legal expertise sets us apart, it's our mindset that drives us forward. We bring a fresh, fast-paced energy that drives our momentum and shapes how we approach every challenge. We are a company that chooses to dig deeper, solving problems at the root instead of settling for surface fixes. Here, there are no passengers because every individual adds value, owns outcomes, and moves the firm forward. With an underdog mentality, we embrace constant elevation, always sharpening, always climbing, and never coasting. When challenges come, we row together and lean in as one team to get the job done, no matter what. The Position Friedman Vartolo LLP is seeking an experienced Litigation Paralegal to join our rapidly growing Foreclosure team. We're looking for bright, enthusiastic individuals, who will bring a strong work ethic and eagerness to grow alongside the firm. Friedman Vartolo LLP is a real estate law firm specializing in lender-side default services and real estate litigation. The ideal candidate will have a broad range of experience in litigation, we are open to most practice areas. Preference to candidates with bankruptcy, foreclosure, or real estate litigation experience. Candidate will meet time sensitive deadlines and must be well organized, have excellent verbal and written communication skills, and able to provide outstanding customer service to clients. Responsibilities • Provide service updates; client status updates; follow-up on outstanding documents and or services; coordinate with title contacts to complete outstanding tasks such as recordings; missing documents, • Draft and generate pleadings such as Complaints; Motions; Notice of Hearings; Affidavits; Defaults; Notice of Actions; Notice of Publications, • Job entails managing all administrative tasks of legal cases, • These tasks generally include editing and preparing correspondence and legal documents, maintaining electronic files, arranging depositions, correspondence, heavy calendaring Qualifications • Minimum of 2 years' experience as paralegal. Experience with Default Services in Real Estate, Litigation, Foreclosure and Bankruptcy Proceedings is preferred., • Superior organizational skills, research, and writing skills., • Detail oriented., • Ability to work individually and on a team., • Deadline driven., • Able to manage a heavy workload, multi-task and prioritize., • Works well under pressure., • Excellent time management skills., • Motivated to learn and advance., • Bachelor's degree required. Compensation/Benefits Salary will be commensurate with experience. The firm offers a competitive benefits package including medical, dental, vision, flex spending, 401k and gym/fitness membership reimbursement. ADA Compliance Consistent with the Americans with Disabilities Act (ADA), it is the policy of Friedman Vartolo to provide reasonable accommodations when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Friedman Vartolo. If you require a reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact Recruitment at recruitment@friedmanvartolo.com to request an accommodations. Location Garden City office Job Posted by ApplicantPro

Job Description Special Education Teacher Location and Type of Service: Direct In Home Services and Parent Counseling and Training Part- Time: Flexible Scheduling Hours: Monday through Friday(Mornings/afternoons/Evenings available) Pay Rate: $55-65 per hour Start Date: Immediate Opening ABOUT DRAGONFLY CARES Dragonfly Cares is a mission-driven organization dedicated to helping children with autism and developmental differences thrive. We deliver high-quality Applied Behavior Analysis (ABA) therapy where it matters most: in homes, centers, schools, and communities across Long Island. Our team of compassionate professionals are united by one goal: meaningful progress for every child and family we serve. POSITION OVERVIEW Dragonfly Cares is seeking a credentialed Special Education Teacher to provide individualized in-home instruction to children with autism and developmental disabilities. This role is ideal for a dedicated educator who is passionate about reaching diverse families and bridging language barriers to deliver exceptional care in the home and community. The hourly rate range for this role would be $55-65/hr based on experience in the field. WHAT YOU'LL DO • Deliver individualized academic and behavioral instruction in clients' homes using evidence-based, culturally responsive practices, • Provide services ensuring effective communication with families, • Design and implement personalized Behavior Intervention Plans (BIPs) tailored to each child's goals, • Conduct Parent Counseling and Training (PCT) sessions to empower caregivers, • Collect, monitor, and analyze client progress data; adjust interventions to maximize outcomes, • Collaborate with clinical directors, parents, caregivers, and school teams for coordinated, culturally sensitive care, • Maintain accurate, detailed records including session notes, progress reports, and intervention logs, • Stay current with advancements in special education, ABA research, and evidence-based practices Dragonfly Cares provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or any other protected status. This policy applies to all terms and conditions of employment. Requirements • Master's Degree in Special Education, Education, or a related field (required), • Valid New York State Certified Special Education Teacher certification(SWD), • Minimum 1-2 years of experience working with individuals with autism or developmental disabilities, • Proficiency in data collection, progress monitoring, and IEP goal implementation, • Strong written and verbal communication skills, • Ability to work independently in home-based settings and as part of a collaborative team, • Valid driver's license and reliable transportation required PREFERRED:(BONUS POINTS) • Experience delivering Parent Counseling and Training (PCT) sessions, • Experience implementing in-home Behavior Intervention Services (BIS), • Registered Behavior Technician (RBT) certification or BCBA coursework, • Familiarity with ABA-based therapy platforms and electronic data collection tools, • Experience with IEP development and CPSE/CSE processes in New York State, • Fluency in additional languages beyond English and Spanish Benefits WHY JOIN DRAGONFLY CARES? Competitive Pay • Rate: $55-65/hr Flexible Scheduling • Hours: (Set your own hours: mornings, afternoons, or evenings/Monday–Friday) Full Onboarding Collaborative Culture Referral Bonuses • Earn up to $250 per referral's qualifications Meaningful Impact APPLY TODAY: IMMEDIATE OPENINGS AVAILABLE If you're passionate about helping children succeed and thrive, we want to hear from you. Apply Online: www.dragonflycares.com Dragonfly Cares, Changing lives, one family at a time.

Job Description The Company Friedman Vartolo LLP is a fast-growing, New York-based law firm specializing in real estate and default services, with over 300 employees providing top-tier legal services to our clients in seven states. While our legal expertise sets us apart, it's our mindset that drives us forward. We bring a fresh, fast-paced energy that drives our momentum and shapes how we approach every challenge. We are a company that chooses to dig deeper, solving problems at the root instead of settling for surface fixes. Here, there are no passengers because every individual adds value, owns outcomes, and moves the firm forward. With an underdog mentality, we embrace constant elevation, always sharpening, always climbing, and never coasting. When challenges come, we row together and lean in as one team to get the job done, no matter what. The Position We are seeking an Entry-Level Paralegal to join our rapidly growing team. We're looking for bright, enthusiastic individuals, who will bring a strong work ethic and eagerness to grow alongside the firm. Responsibilities • Draft documents such as motions, pleadings, correspondence, and other legal documents., • E-filing with various court systems., • Document recording., • Maintain client and case files., • Correspond with and update clients., • Maintain filing/document system., • Organize and maintain the group's calendars, provide & adhere to legal deadlines., • Organize and archive the documents related to completed and ongoing litigations., • Prepare reports for attorney(s). Qualifications • Superior organizational skills, research, and writing skills., • Detail oriented., • Independent worker; Deadline driven., • Able to manage a heavy workload., • Confident and comfortable on the phone., • Works well under pressure, • Excellent time management skills., • Bachelor's degree required, • Internship experience a huge plus! The firm is actively searching for applicants who are confident that they are capable of great things and is comfortable training intelligent individuals with limited prior experience. Compensation/Benefits This is an entry level position. Compensation is $18/hour. We also offer a full benefits package, including medical/dental/vision, Flex Spending Account, fitness reimbursement and 401k with match. ADA Compliance Consistent with the Americans with Disabilities Act (ADA), it is the policy of Friedman Vartolo to provide reasonable accommodations when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Friedman Vartolo. If you require a reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact Recruitment at recruitment@friedmanvartolo.com to request an accommodations. Location This position is located in our Garden City office. Job Posted by ApplicantPro

Job DescriptionOur mission is to provide financial security and peace of mind through our insurance, annuity, and investment solutions. We act with integrity and humanity in all our interactions with our policy owners, business partners, and one another. Grounded in both confidence and humility, we serve as stewards for the long term. We are here for good, reflecting both the permanence of New York Life and our commitment to do the right thing in business and society. Everything we do has one overriding purpose: to be there when our policy owners need us. Are you a driven self-starter with strong principles who is interested in making a positive difference in the lives of others? We are looking for you! New York Life is growing its team by hiring a financial service professional who can offer our wealth of financial products and services to clients who are striving to establish strong financial foundations and achieve their monetary goals for a bright future. Training, Support, and Professional Development: New York Life offers a comprehensive three-year training program, marketing support, as well as prospecting and technical assistance. Our programs give you the ability to work with highly successful, established agents and managers who assist you in developing a clientele. New York Life provides the resources and ongoing support you would expect from a Fortune 100 company. About New York Life: New York Life is among the strongest and most respected financial companies in the world. New York Life has received the highest financial strength ratings currently awarded to any U.S. life insurer by each of the four major rating companies: A.M. Best (A++), Standard & Poor’s (AA+), Moody’s Investors Service (Aaa), and Fitch (AAA)¹. For 65 consecutive years, we have led the Million Dollar Round Table with more members than any other insurance or financial institution in the world². New York Life has been recognized as one of the “World’s Most Admired Companies” by Fortune Magazine for 2019. Financial Service Professionals offer investment advisory services through Eagle Strategies LLC, a Registered Investment Adviser. Registered Representatives offer securities through NYLIFE Securities LLC (member FINRA/SIPC), A Licensed Insurance Agency - Equal Opportunity Employer M/F/D/V 1-Full-time agents and their dependents are immediately eligible for medical, dental, vision, long-term disability, and group term life insurance. New York Life reserves the right to amend or terminate any benefit plans, in whole or in part, at any time. 2- Source: Individual Third Party Ratings Reports as 7/30/18. 3- MDRT (Million Dollar Round Table) is recognized throughout the industry as the standard of excellence in life insurance sales performance. SOURCE: MDRT as of 7/1/2019 4- Based on revenue as reported by “Fortune 500 ranked within Industries, Insurance: Life, Health (Mutual),” Fortune magazine, 6/1/19. For methodology, please see http://fortune.com/fortune500/ Compensation: $100,000 at plan earnings Responsibilities: • Assist clients with decisions related to life insurance, mutual funds, savings plans, and other financial products and services, • Leverage marketing and social media tools to identify, pursue, and secure new clients who can benefit from having a trusted financial service professional, • Use a CRM to organize each client’s financial status, goals, cash flow, and monetary expectations for use in their individual financial plan, • Create customized financial plans using the products and services we offer based on each client’s potential life and financial needs, • Research and provide financial advice and strategies through educational meetings or seminars that are suitable based on client risk tolerance and financial objectives Qualifications: • Must have the ability to successfully network and prospect for new clients, • Candidates need to be able to communicate complicated concepts and maintain strong principles such as honesty and integrity, • Strong relationship management skills and/or experience required, • Experience in customer service or sales, ideally within the financial services industry, is helpful, but not necessary., • Strong communication skills, both verbal and written, to effectively convey financial concepts., • Self-motivated with a strong desire to learn and grow within the insurance and financial services field., • Valid driver's license and the use of a vehicle. Benefits: • 401(k) with a 4% match., • Retirement plan., • Life and Disability Insurance., • Health Coverage: Medical/Pharmacy, Dental, Vision. About Company For over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime. As a mutual company, we hold ourselves to the highest standards of transparency, objectivity, and integrity. We’re committed to improving local communities through a culture of giving and volunteerism, supported by our own New York Life Foundation. Join a company that values development, career growth, collaboration, innovation, and diversity & inclusion. Through various resources and programs, you can grow your career while developing personally and professionally. Your life. New York Life. More powerful, together. Insurance • Investments • Retirement • Advisory Services New York Life is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Job DescriptionRegional Sales Manager Activate Games America Reports to: Director of Sales Location: In Region- East Region- American Dream, Cherry Hill, Roosevelt Field, Boston, Union Square, Woodbridge Type: Full-time / 40-50 Hours Weekly About Activate Games Activate is the worlds first active gaming facility where players move, compete, and problem-solve in immersive, tech-driven game rooms. With rapid expansion across North America, were building a category-defining brand at the intersection of entertainment, fitness, and technology. Position Overview The Regional Sales Manager is responsible for driving group and event sales performance across multiple Activate locations within a defined region. This role blends strategic leadership, salesmanship, and direct revenue generation to ensure locations consistently exceed group sales targets. This leader partners closely with store managers and to execute regional sales strategies, build corporate relationships, and maximize event revenue. Key Responsibilities 1. Regional Sales Leadership • Lead group and event sales strategy across multiple Activate locations within the region., • Ensure each location maintains a strong pipeline of corporate, social, and youth group bookings., • Monitor weekly and monthly sales performance and implement corrective strategies when needed. 1. Revenue Growth & Pipeline Development • Drive regional revenue through corporate partnerships, strategic outreach, and community engagement., • Identify opportunities to grow corporate team-building programs, school partnerships, and social events., • Maintain relationships with regional companies, event planners, HR leaders, and community organizations., • Collaborate with marketing to support regional campaigns and lead generation initiatives., • Demonstrate strong conversion skills and salesperson acumen through outbound prospecting, relationship development, consultative event selling, upselling and package optimization 1. Venue Collaboration and Tracking • Partner with General Managers and Operations teams to ensure successful event execution., • Support locations in hosting large or complex events., • Ensure consistent service standards and guest experience for group bookings., • Maintain accurate regional forecasting and performance tracking., • Maintain high CRM compliance and pipeline visibility across the team., • Analyze regional sales data to identify trends, opportunities, and performance gaps. 1. Grand Opening and Local Outreach Execution • Research and execute local grand opening outreach to community and sales prospects, • Be key onsite contact for grand opening celebration, including setup, coordination and breakdown, • Lead localized campaigns by market for local outreach, community involvement and goodwill partnerships with schools, nonprofits and other organizations Required Experience • 5+ years of experience in event sales, hospitality sales, or experiential entertainment sales, • 2+ years of sales leadership or multi-location management, • Proven success managing corporate event sales pipelines, • Experience leading teams toward revenue targets and performance goals, • Strong CRM and sales analytics skills, • Experience in entertainment, hospitality, or attraction-based venues, • Experience selling team-building experiences or corporate events, • Highly organized and systems-minded and bias toward testing and optimization, • Strong communicator across marketing, ops, and tech teams, • Comfortable in high-growth, evolving environments Learn more about us at: https://playactivate.com/ Activate provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, genetic information, age, disability, or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws. In addition, Activate complies with applicable state and local laws governing nondiscrimination in employment in every location where Activate has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Job Description The Company Friedman Vartolo LLP is a fast-growing, New York-based law firm specializing in real estate and default services, with over 300 employees providing top-tier legal services to our clients in seven states. While our legal expertise sets us apart, it's our mindset that drives us forward. We bring a fresh, fast-paced energy that drives our momentum and shapes how we approach every challenge. We are a company that chooses to dig deeper, solving problems at the root instead of settling for surface fixes. Here, there are no passengers because every individual adds value, owns outcomes, and moves the firm forward. With an underdog mentality, we embrace constant elevation, always sharpening, always climbing, and never coasting. When challenges come, we row together and lean in as one team to get the job done, no matter what. The Position Friedman Vartolo LLP is seeking experienced Foreclosure Paralegal to join our rapidly growing team. We're looking for bright, enthusiastic individuals, who will bring a strong work ethic and eagerness to grow alongside the firm. The ideal candidate will have a broad range of foreclosure experience including, but not limited to managing foreclosure from referral through conclusion, ordering title, obtaining payoffs, deed, assignment and letter preparation, meeting time sensitive deadlines, providing updates and timely responses to clients, etc. Responsibilities: • Draft documents such as motions, pleadings, correspondence, and other legal documents., • E-filing with various court systems., • Document recording., • Maintain client and case files., • Correspond with and update clients., • Maintain filing/document system., • Organize and maintain the group's calendars, provide & adhere to legal deadlines., • Organize and archive the documents related to completed and ongoing litigations., • Prepare reports for attorneys. Requirements • Minimum of 2-year related foreclosure experience, • Broad knowledge of real estate default services, • Experience in LPS, Caseaware, Tempo, etc. is a plus., • Superior organizational skills, research, and writing skills, • Detail oriented, • Independent worker; Deadline driven, • Able to manage a heavy workload, • Confident and comfortable on the phone, • Works well under pressure Compensation/Benefits We offer a compensation package that will be commensurate with experience and a competitive benefits package including medical, dental, vision, flex spending, 401k and gym/fitness membership reimbursement. ADA Compliance Consistent with the Americans with Disabilities Act (ADA), it is the policy of Friedman Vartolo to provide reasonable accommodations when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Friedman Vartolo. If you require a reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact Recruitment at recruitment@friedmanvartolo.com to request an accommodations. Location This position is located in our Garden City office. Job Posted by ApplicantPro

Job Description Responsibilities: • Include but are not limited to the following description or detail complete a broad variety of administrative tasks in an active office environment, • Work with a team of advisors and managers to supplement workload and assist with monitoring of cases, • Handle inbound service requests and ensure proper information is recorded and assigned - Answer phones, send and receive emails, file paperwork and perform necessary research on manufacturer platforms, • Liaise with other internal departments as well as vendors: which includes creating and posting purchase orders., • Schedule appointments and retrieve manufacturer data to aide advisor in optimal customer service, • Update customers on status, post interoffice updates on cases as well as to dealer representatives and manufacturers across several platforms: Asist/ Decisiv/ Outlook, • Assist with invoicing and receipt of payment, • Willing to take on a more important role in a teamwork environment, • Adept at handling situations that may arise in a professional manner, • Demonstrate leadership in a supportive role, • Willing to learn about manufacturer’s equipment via online training to further enhance understanding Skills and Qualifications, • Associates degree minimum, • Cdk preferred but not mandatory, will train, • Microsoft and google proficient, • Excellent oral and written communication skills, • Professional and courteous, • Exceptional interpersonal skills, • Strong attention to detail, • Work independently with attention to time management, • Skilled at technical or “smart” media, • Adept at handling situations that may arise in a professional manner Values: • Leadership qualities, • Maintain a professional appearance and manner of decorum, • Keep work area clean and organized, • Business ethics with commitment to integrity and company policy, • Show initiative by following through on necessary projects and or paperwork on non-routine tasks, • Proactive and curious to perform problem solving tasks, • Positive, friendly and takes pride in all aspects of career, • Willing to set standards with excellence in performance, • Punctual and predictable attendance Compensation and Benefits, • Manufacturer paid training and certifications if applicable, • Competitive pay, • Complete health package/ dental/ vision/ wellness plan, • 401 k, • Life insurance, • Paid Vacation/person/sick leave Schedule: - Multiple shifts available: - Monday to Friday / Tuesday to Saturday/ Nights - Weekend availability - Overtime hours available

Job DescriptionSalary: $70k-$80k Hybrid Local to NYC (ability to travel onsite to client locations as needed) Salary $70k-$80k Department Service Delivery Reports To Service Manager About the Company ADDA is partnering with a fast-growing, high-performing IT Managed Service Provider (MSP) serving clients across diverse industries. The organization is known for exceptional, communicative client service, a collaborative team culture, and a modern, non-tiered support model where team members are trusted to own problems end-to-end. Were looking for an IT Support Specialist who leads with outstanding customer service, thinks critically and holistically about systems, and deeply enjoys diagnosing and solving complex, technical problems while building strong, professional client relationships. The Role As an IT Support Specialist, youll be a primary, client-facing point of contact, responsible for expertly resolving advanced technical issues, driving long-term and systemic fixes, and continuously improving how support is delivered. This is not a call-center or ticket-churn roleit is a role for an engineer who excels at both technical mastery and client relationship management. Youll work across multiple client environments, communicate proactively and clearly with stakeholders, and take complete ownership from initial request through resolution and follow-up. Success in this role requires both advanced troubleshooting capability and excellent customer-facing judgment and empathy. What Youll Do • Serve as a trusted, client-facing technical authority for escalated and complex support needs, managing both the technical solution and the client's experience., • Expertly diagnose and resolve difficult, non-routine issues across Windows, macOS, Linux, Microsoft 365, Google Workspace, and mixed cloud/on-prem environments., • Own issues end-to-end including in-depth investigation, root cause resolution, meticulous documentation, and consistent client communication., • Provide advanced support for networking components such as firewalls, switches, VPNs, VLANs, DNS/DHCP, Wi-Fi, and routing, including complex troubleshooting and configuration., • Partner with teammates in a non-tiered support structure that values cross-functional collaboration and shared ownership., • Participate in client projects including migrations, deployments, security initiatives, and system upgrades., • Identify recurring issues and recommend automation, tooling improvements, or process changes., • Maintain clear, accurate documentation and contribute to internal knowledge resources., • Provide onsite support to NYC-area clients as needed. Technology Youll Work With Experience with all tools is not required. Exposure to several is strongly preferred. • Cloud & Productivity, • Microsoft 365, Azure AD, Intune, • Google Workspace, • Systems, • Windows Server, Active Directory, Group Policy, • macOS with MDM solutions such as Jamf, • Networking & Security, • Meraki, UnifiSonicWall, • VLANs, VPNs, Wi-Fi administration, • Endpoint security and EDR tools, • MSP Tooling, • RMM platforms such as NinjaOne, • PSA tools including HaloPSA, • Backup platforms like Datto or Acronis What Were Looking For • 25+ years of demonstrable experience in an MSP or fast-paced, multi-client, multi-site IT support environment., • Exceptional troubleshooting skills across systems, networking, cloud services, and security fundamentals. You must be able to diagnose problems beyond level 2 support., • Proven, customer-first mindset with outstanding interpersonal skills and the ability to communicate complex technical concepts clearly and calmly to non-technical users and C-level stakeholders., • High level of comfort diagnosing unfamiliar technologies through logic, research, and experimentation, not just rote knowledge., • High ownership mentality you dont pass problems along, you solve them and manage the client relationship through the entire process., • Proactive approach to improving processes, documentation, and tooling., • Desire to keep learning and expanding technical depth., • Certifications (Microsoft, Cisco, CompTIA, etc.) are a plus but not required. Why Youll Love Working Here • Elite Support Culture: Technical excellence paired with deep, consultative client relationships., • Non-tiered Team Structure: Autonomy to solve problems end-to-end, accountability, and direct control over the client's positive outcome., • Variety and Growth: Exposure to diverse environments that rapidly build expert-level troubleshooting skills., • Impact-Driven Work: Your ideas for efficiency, automation, and improvement are encouraged and implemented., • Supportive Culture: Curious, collaborative teammates who value quality work, mutual respect, and strong communication.

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