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Feel the Pride of Wound and Ostomy Nursing at Its Best Staff Nurse - RN – Wound and Ostomy Care Specialist - Days Imagine a career at NewYork-Presbyterian Queens, where talented and compassionate WOCN nurses like you are building on our success as New York’s #1-ranked hospital. Working at NewYork-Presbyterian/Queens, one of our six state-of-the-art campuses, you’ll help achieve outcomes that improve the lives of thousands of cancer and trauma patients. Find out how you can Make It Possible. Take on this impactful role. Use your expertise in wound and ostomy care as you deliver pre- and post-operative treatment and education to patients and their families. Work independently while enjoying shared clinical decision-making, inspirational leadership, supportive colleagues and much more. Regularly evaluate patient outcomes, and participate in initiatives focused on improving quality and performance, such as minimizing readmissions of our patients. This is a full time 10 hour shift position. Varied start times Preferred Criteria * Applicable experience in an academic medical center (includes experience partnering with interns/residents/attendings) Masters preferred Required Criteria * Bachelor’s degree in Nursing * At least 4 years of acute care nursing experience * Certification in Wound and Ostomy Care * BCLS certification * Strong communication, interpersonal and analytical skills to drive engagement * An independent thinker who can quickly resolve patient care issues utilizing the skills and knowledge of the interdisciplinary team The selected candidate will work Monday through Friday with varied start times and end times Occasional Split weekend coverage and varied start times .Join a hospital where employee engagement is at an all-time high. Enjoy competitive compensation along with benefits such as tuition reimbursement, hospital retirement contributions, and financial planning assistance. Start your life-changing journey today. Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today. Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP. NYP will not reimburse for travel expenses. • 2024 “Great Place To Work Certified”, • 2024 “America’s Best Large Employers” – Forbes, • 2024 “Best Places to Work in IT” – Computerworld, • 2023 “Best Employers for Women” – Forbes, • 2023 “Workplace Well-being Platinum Winner” – Aetna, • 2023 “America’s Best-In-State Employers” – Forbes, • “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group NewYork-Presbyterian Hospital is an equal opportunity employer. Salary Range: $128,100-$169,000/Annual It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.

Job DescriptionBenefits: • Paid time off, • Training & development, • 401(k), • 401(k) matching We look forward to incorporating your energy and marketing perspective into our team as we build success together. Long term opportunities. RESPONSIBILITIES: (not limited to this list) • Establish customer relationships and follow up with customers, as needed., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services, • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:, • Dedicated to customer service, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Able to achieve mutually agreed upon marketing goals, • Able to obtain Property and Casualty License, • Able to obtain a Life/Health License, • Able to work in a team environment, • Interested in marketing products and services based on customer needs, • Bilingual (Spanish preferred)BENEFITS:, • Hourly plus commission/bonus, • Paid time off ( personal/sick days), • Learning to market property/casualty, life, health and bank products, • Paid training/ certifications, • Setting sales and growth goals

Job Description POSITION SUMMARY: The Communications & Public Relations Specialist at The Joseph P. Addabbo Family Health Center is essential in supporting effective communication and marketing initiatives across all five locations. This role focuses on creating and implementing strategies aimed at advancing communication, enhancing brand awareness and fostering greater engagement among employees and patients. The communications and public affairs specialist will develop and maintain relationships with staff and members of the local and national media to provide media relations services to advance public awareness of JPAFHC mission and achievements. Seeking a proactive and detail-oriented Communications & Public Relations Specialist to support our corporate communications and public relations efforts. The ideal candidate will assist in developing and executing communication strategies, manage media relations, and help maintain the company's positive image across various platforms. This role offers the opportunity to work in a dynamic, fast-paced environment and contribute to the overall success of the organization’s internal and public-facing initiatives. RESPONSIBILITIES: Communications Strategies • Support internal communication efforts by helping draft company-wide emails, updates, and newsletters. Coordinate with internal departments to ensure smooth communication flow within the organization., • Manage communications at all five JPAFHC locations (elevator snap frames; posters; flyers; e-blasts; digital screens; banners, etc.) Rounding and updating all sites., • Manage the creative development and implementation of comprehensive JPAFHC employee targeted campaigns (health awareness events; on-site tabling; staff & patient testimonials, etc.), • Create graphics for digital screens, monitor content and manage logistics around installations, repairs, and replacements of screens., • Manage JPAFHC website. Communicate with Patient Point for edits and updates., • Create/Prepare marketing and promotional content: flyers; brochures; one-pagers; fact sheet, etc. advertisements., • Assist with marketing and branding efforts, including table covers; tents, giveaway swag; retractable banners; brand kit; all internal and external signage; etc., • Manage SharePoint for Brand Kit and Communications & Public Affairs Department., • Research to identify recognitions through awards and marketing opportunities for the Health Center., • Monitor shared email addresses and respond to inquiries. Manage JPA News E-Blasts (events/updates)., • Identify JPAFHC programs and services to highlight via press releases, advertorials, etc. Compose and distribute press releases and media alerts. Build and maintain relationships with journalists, bloggers, and media outlets. Monitor media coverage and track press mentions to evaluate the effectiveness of PR campaigns., • Manage the health center’s social media presence, creating and scheduling posts that enhance brand visibility. Create multimedia content (graphics, videos, etc.) for use across social media channels., • Works closely with VP of Engagement & Strategic Initiatives to plan internal events around healthcare observances and special events. Plus, organize corporate events, press conferences, media briefings, and speaking engagements., • Assists VP of Engagement & Strategic Initiatives to coordinate employee meetings and communications for the marketing department., • A minimum of 3-5 years of professional experience, • Superb writing and communications skills, • Self-starter who can work independently as well as collaboratively within a team. Demonstrates the ability to give and receive both positive and constructive feedback., • Exceptional organizational and time management skills, with the ability to continually reassess priorities to focus on high-impact activities., • Effective communication skills and a professional demeanor, capable of presenting to large groups and connecting with individuals from diverse backgrounds., • Ability to manage multiple priorities independently and meet deadlines efficiently. Proven track record in organizing, meeting deadlines, and multitasking., • Skilled in building and maintaining internal and external relationships., • A demonstrated team player who is comfortable working in a dynamic environment with various levels of staff., • Bachelor’s degree in communications, Public Relations, Marketing, Journalism, or a related field., • Strong written and verbal communication skills, with the ability to tailor content for different audiences., • Experience with social media platforms, content creation, and digital communication tools., • Familiarity with media relations and the ability to build and maintain media contacts., • CANVA, • Microsoft Office, • Social Media

Job DescriptionABOUT US New York Edge is the largest provider of after-school and summer camp programs in New York City public schools. Each year, academic programs—including STEM, the arts, sports and wellness, and college access—help 40,000 students develop leadership skills and succeed in school. Working parents count on our programs to provide safe and enriching environments for their children. Summary: New York Edge is looking for a Community School Assistant Director to assist with establishing a high and visible presence within the school building supporting the Community School Director in assuming a strong leadership role and holistic approach toward improving academic performances driven by strong, collaborative partnerships among principals, parents, teachers, and CBO’s throughout the school year. The Community Schools Assistant Director will assist in the overall administration and implementation of the Community Schools program under the supervision of the Community School Director including but not limited to: trainings, theme based projects, scheduling of activities, daily supervision of staff, record keeping and reporting, communicating with parents and organizing special events. The Assistant Director will work with the Community School Director in ensuring all components of the contract are being implemented in alignment with the vision of New York Edge and the Principal. New York Edge Assistant Director must embrace positive school climate and youth development principles and practices that supports the community school as a whole. These include building on youth strengths rather than focusing on youth deficits; setting and maintaining high expectations; understanding the centrality of and fostering positive relationships with peers and adults; providing age-appropriate and challenging programming; engaging participants as partners, not just as consumers of services; promoting positive identity formation and helping young people to fully develop their potential. New York Edge Community School Assistant Director respects and values the cultures and traditions of participants, their families and their communities, and treats all participants and staff equally, irrespective of race, religion, sex, gender identity, national origin, age or disability. New York Edge Program Coordinator must appreciate the range of abilities and diverse needs of children and youth in our programs. Essential Job Functions: • Work hand-in-hand with Community School Director in daily program operations and functions, • Work with school leadership to maintain a focus on results and track progress. Ensure that New York Edge is capturing, and analyzing data while functioning in a data driven manner., • Directly responsible for overall supervision of community school support specialists and success mentors’ for day school program., • Assist in the educational and social development of students under the direction and guidance of the facilitator and classroom teachers., • Ensures that they are trained in the methodology employed during the school day in regards to instruction, • Encourage and lead projects that foster academic, cultural and artistic growth., • Provide support for individual students inside and outside the classroom to enable them to fully participate in activities., • Responsible for recruitment and supervision of dedicated staff that meet the highest standards of qualifications in carrying out the mission of Community Schools and New York Edge, • In conjunction with academic support specialist, assesses student progress and communicates such to teachers and school administrators., • Works with academic support specialists and subject teachers to provide student support in various curriculum areas., • Must attend Professional Developments offered by New York Edge and Department of Education faculty., • Identify high need students, coordinate with teachers to target interventions, and track and monitor impact of interventions., • Build relationships and mechanisms to effectively link the school day to expanded learning opportunities, • Communicate program’s challenges, progress and success with Program Director, will perform projects assigned at the discretion of the Program Director, • Support students with emotional or behavior concerns and assist them in developing appropriate social skills., • Coordinate the allocation of space for student and family support services, and for special events., • He/she fosters an atmosphere of fun and learning and serves as a role model to youth, always conducting him/herself in the utmost professional manner and maintaining appropriate boundaries, • Promotes positive character development in all youth, • Participate in school governance, community school team meetings, and specialized meetings such as attendance meetings. Interacts With: • Passion for New York Edge mission and youth development, • Reliable, organized and punctual, • Knowledge of effective sports, arts, and academic programming, • Expert understanding of New York City and New York State education requirements in an urban setting, • Strong leader and team-builder, • Ability to resolve conflicts and negotiate solutions, • Ability to establish and maintain effective working relationships with program staff and school partners, • Excellent communication (oral and written) and interpersonal skills with proven ability to interact with a diverse range of individuals both in person and over the phone, applying tact and discretion as situations demand, • Must have excellent organizational, time management and follow-up skills, • Must be able to clearly articulate outcome requirements and provide the necessary and appropriate resources and support for Academic Support Specialists, Teachers and Group Leaders to successfully deliver on objectives, • Responsible and professional conduct that serves as role model to staff and youth, • Exhibits strong character traits and exercises patience and creativity while seeking win-win scenarios, • Ability to set priorities and meet deadlines, • Must demonstrate ability to manage multiple priorities simultaneously, • Proficiency in Microsoft Excel, Outlook, Google Docs, and Word Qualifications: • Bachelor’s degree required with preference in Education, Psychology, or Social Work, • At least 18.0 credit hours from an accredited college or university in the field of Education, • Must have passion for New York Edge mission and demonstrated interest in the field of education and youth development., • Prior work experience in urban education, including supervisory experience, • Teaching and afterschool management experience preferred Job Type: Full-Time, Year-Round Salary: $58,500 Schedule: Monday - Friday, (Some evenings & weekends required) This job requires you to be in-person. To apply, please visit our website at newyorkedge.org/careers At time of offer and acceptance, the job requires safety and security clearances through the Department of Education and Department of Health. New York Edge is an Equal Opportunity/Affirmative Action Employer. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience. #ICLCWCM

Job DescriptionCase Manager/Outreach Specialist Department: Older Adult Services – Home-Based Services Compensation: $30.22 – $34.07 hourly Hours & Schedule: Full-time, Year-to-Year Contract Renewal Position Overview Queens Community House (QCH) Older Adult Services Department is seeking a Case Manager/Outreach Specialist to join our Homebound Services division. In this role, you will help older adults live safely and independently in their homes through compassionate care, proactive outreach, and strong community engagement. We are looking for an organized, empathetic, and outgoing professional who thrives on building relationships and promoting services that enhance the quality of life for older adults. Key ResponsibilitiesAssessment and Care Planning * Conduct in-home assessments to evaluate client needs, strengths, and challenges. * Develop and regularly update individualized care plans to ensure client independence and well-being. * Provide accurate information on services, benefits, and entitlements. * Coordinate services within QCH and with partner organizations, ensuring seamless support. * Maintain complete and accurate case records in accordance with program standards. Outreach and Engagement * Visit clients in their homes to build trust and encourage participation in services. * Promote services to community groups, stakeholders, and partner organizations. * Deliver presentations that highlight program benefits and impact. * Represent QCH with professionalism and approachability at outreach events. QualificationsRequired: * BA/BSW in Social Work, Psychology, or a related social science field. * 2+ years of experience working with older adults in a center or similar setting. * Excellent interpersonal, written, and verbal communication skills. * Ability to work independently and collaboratively with diverse teams. * Strong commitment to confidentiality and professional discretion. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Preferred: * Bilingual in Spanish, Russian, Cantonese, Mandarin, or Bengali. * Experience with Department for the Aging (DFTA)-funded programs. * Knowledge of local, state, and federal benefits/entitlements for older adults. * Experience using databases and case management systems. What You’ll Gain at QCH Queens Community House offers a supportive, inclusive workplace culture and a comprehensive benefits package for full-time staff, including: * Generous Paid Time Off (PTO) and paid holidays * Medical, Dental, and Vision Insurance * Flexible Spending Accounts (FSA) for health and dependent care * 403(b) Retirement Plan with employer contribution and matching * Commuter Benefits * Employee Assistance Program (EAP) * Professional Development Opportunities How to Apply Interested candidates should apply through the QCH Careers page: ✨ At QCH, we celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants of all backgrounds to apply.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Help the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels’ consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and perform follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan, • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict, • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompany consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the, • May have on-call, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and, • Plans, escorts, and/or arrange social or recreational activities for and with, • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's, • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are, • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development, • Complies with agency infection control, • Advocates on behalf of consumer with outside service providers and within, • Assists resident/consumer in finding and getting into vocational training or other training opportunities and work with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.

Job Description JOB DESCRIPTION: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • May have on-call responsabilites., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Plans, escorts, and/or arranges social or recreational activities for and with consumers., • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with agency infection control policies., • Advocates on behalf of consumer with outside service providers and within ICL., • Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers. 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience. CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.