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  • Support Engineer
    Support Engineer
    5 days ago
    $70000–$80000 yearly
    Full-time
    Hackensack

    Support Engineers work on all level reactive tickets. The Support Engineers possess a broad range of both technical and business skills, as well as the ability to find common trends to bring up to management for possible automation. Our Support Engineers work closely with our clients and other internal resources to provide best in class IT services, therefore excellent oral and written communication skills are required. ROLE AND RESPONSIBILITIES • Develop and maintain knowledge of client networks, • Work directly with clients to provide reactive technical support, • Support Desk Scheduling, • Identify trends and underlying technology issues impacting tickets per endpoint (TPE), • Collaborate with team to assess process improvement opportunities, assess tools, etc. to improve Support operations, • Keep manager informed of issues that may impact the organization, • Ensure best practice methods are in use wherever possible and assist in the growth of services practice, be they incidental, contractual, or managed service provisioning., • Implement DATA "Company Way", • Implements & helps define best practices, • Handle every ticket with a business first mindset, • Own every ticket to completion even when escalating in necessary, • Proven ability to set and manage client expectations, • Exceptional customer service and communication skills QUALIFICATIONS AND REQUIREMENTS • Communication, Oral - Speaks clearly and persuasively; listens and gets clarification; responds well to questions; participates in meetings., • Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar; varies style to meet needs; presents numerical data effectively., • Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations., • Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values., • Analytical Skills - Ability to use thinking and reasoning to solve a problem., • Able to normalize the tech jargon when communicating with clients in a professional way, • Skills And Experience:, • 5 plus years of experience in network / IT systems and troubleshooting steps, • Experience with helpdesk/desktop support, • Experience with Microsoft 365, Exchange, OneDrive, SharePoint, and Teams, • Experience with Windows Server, Active Directory Management, Group Policy, Etc., • A general understanding of TCPIP, DNS, DHCP, and RADIUS, • Hands on experience with virus, spyware, and malware removal, • Network troubleshooting skills, • Experience installing and supporting Microsoft Office Suite, • Experience in Firewall, Spam Filtering, AV and other security tool management

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  • Senior Director of Advocacy
    Senior Director of Advocacy
    9 days ago
    $109273 yearly
    Full-time
    Manhattan, New York

    Job Description: Senior Director of Advocacy Department: Advocacy Reports to: VP of Advocacy Employment Status: Full Time/ Exempt (40 hours/ week) Salary: $109.273/ year Location: Based in New York City with regular travel to New York City, Albany, and occasional travel to Washington D.C. and throughout New York State. This position is mostly on-site, with a requirement of being in the office 4 days per week and remote 1 day per week. About the Organization The New York Immigration Coalition (NYIC) is an umbrella policy and advocacy organization for nearly 200 groups in New York State. We envision a New York state that is stronger because all people are welcome, treated fairly, and given the chance to pursue their dreams. Our mission is to unite immigrants, members, & allies so all New Yorkers can thrive. We represent the collective interests of New York's diverse immigrant communities and organizations and devise solutions to advance them; advocate for laws, policies, and programs that lead to justice and opportunity for all immigrant groups; and build the power of immigrants and the organizations that serve them to ensure their sustainability, to improve people's lives, and to strengthen our state. Our organizational values: Inclusive & Representative; Fair & Just; Accountable & Trusted. Position Overview The Senior Director of Advocacy plays a key leadership role within the organization, working closely with the Vice President of Advocacy and the NYIC’s Advocacy and Policy teams. This position directs campaigns at the federal, state, and local levels; leads statewide member engagement on advocacy issues; and supports political engagement strategies. The Senior Director will also oversee the Organizing and Strategy Team, aligning its work with the NYIC’s immigration policy agenda. Key Responsibilities include, but are not limited to: Leadership • Under the supervision of the Vice President of Advocacy and in collaboration with the Policy team, define advocacy goals and priorities, develop comprehensive campaign strategies, timelines and execution., • Lead the Organizing and Strategy team to implement successful member-driven advocacy campaigns., • Develop local advocacy initiatives in key regions across the state in collaboration with the Policy team., • Ensure clear and coordinated campaign goal-setting across federal, state, and local levels., • Oversee development, tracking & management of priority campaigns at all government levels. Organization • Coordinate the integration of the Organizing and Strategy team with other Advocacy department teams, and broader organizational initiatives., • Collaborate with the Communications team to support media outreach in regional campaigns., • Serve as spokesperson for NYIC and its advocacy campaigns., • Lead rapid response efforts as needed., • Engage local stakeholders and funders and support development efforts through proposal writing and reporting., • Collaborate with the Development team to identify fundraising strategies and programs aligned with advocacy efforts. Relationship Management • Cultivate a strong, statewide of multi-ethnic and geographically diverse member organizations., • Lead efforts in engaging NYIC member organizations to take leadership roles in advocacy and organizing efforts., • Oversee engagement of NYIC member participation in regional convenings across the state., • Supervise and support advocacy efforts, including lobbying efforts, across federal, state, and local levels., • Work with the VP of Advocacy, Political Engagement and NYIC Executive Leadership to ensure successful coordinated outreach and relationships building with electeds on city, state and Federal levels., • Develop and manage strategic partnerships with allies and external stakeholders. Management • Supervise the Organizing and Strategy staff, as well as volunteers and allies across the regions., • Manage staff, provide coaching and feedback, and support professional development., • May occasionally move and carry materials weighing 50 pounds or less. Qualifications • Minimum of 5-7 years of professional experience in advocacy including substantial campaign management and community organizing experience., • Minimum of 2 years of supervisory experience., • Strong understanding of coalition-building and grass top organizing., • Knowledge of and deep commitment to social justice and immigrant justice., • Working knowledge of immigration policy and issues impacting diverse immigrant communities across New York State., • Ability to manage multiple projects independently under tight deadlines, • Exceptional organizational skills, communication and interpersonal skills., • Adaptability, strong team player and attention to detail., • Proficient in a language spoken in immigrant communities (e.g. Spanish, Chinese, Creole, Arabic, Russian or other language(s) ) is a strong asset., • Must be legally authorized to work in the US. Salary: $109,273*** In addition to a competitive salary, NYIC offers a full benefit plan, unlimited vacation time after 90 days of employment, paid sick time, commuter benefits and a comprehensive retirement plan. **The NYIC has a transparent and equitable salary structure. Starting salaries for each position are set in advance with no room for negotiation Deadline: Candidates are encouraged to apply as soon as possible. Applications will be reviewed on a rolling basis until the role is filled. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, immigration status or citizenship, sex, age, disability or marital status.

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  • Medical Coder
    Medical Coder
    20 days ago
    Full-time
    New York

    Job description & requirements Medical Coders (Mid-Level) AIMRRA is seeking multiple Mid-Level Medical Coders for one of our staffing agencies. The Coders are primarily responsible for reviewing health information. The coder reviews medical records for specific criteria and validates the submission of code year sets from selected organizations to the government and commercial clients. The position requires review of protected health information and must maintain strict confidentiality when addressing or referring to such records. The coders must have the ability to use a variety of office equipment and computer software, and to work independently. The candidate(s) will be hired as an employee up to 40 hours per week (flexible scheduling). The job title and salary for this position will be determined based on the candidate’s relevant experience and the results of a standardized coding assessment. Candidates must achieve a passing score on the assessment before their application can be further considered. Responsibilities: Most of the coding will be done by the Mid-Level Coders. The Mid-Level Coders will be involved from intake through abstraction. Mid-Level Coders with education of proper coding that is aligned to general industry practices. Analyze protected health information according to project-specific rules. Participate in the Intake Process of records. Assign ICD-10-CM codes according to the guidelines as defined by the AMA. Discuss project-related discrepancies with Team Lead(s). Maintain coding credentials and continuing education hours. Possess and maintain a current and comprehensive understanding of coding rules, changes, and guidelines as defined by the AMA. Qualified Candidate: Must possess a minimum experience or knowledge in abstracting and ICD-10 coding of general acute hospital (inpatient and outpatient). Knowledge in anatomy and physiology, pathology of disease, and medical terminology required. Ability to write appropriate correspondence and effectively communicate with other members of our team’s personnel, clients, and customers as necessary. Must be able to work independently with little or no supervision. Licenses/Certification: All coders must have experience in abstracting ICD-10 (blended HCC model) coding and have one or more of the following certifications: Certified Risk Adjustment Coder (CRC) Certified Professional Coder (CPC) Required Travel No required travel Applicant Location US residents only

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  • Chief of Staff
    Chief of Staff
    26 days ago
    $15–$25 hourly
    Part-time
    Manhattan, New York

    The Company Eagle Engineering is building the next-generation engineering services firm—one platform, powered by aligned capital and purpose-built technology—to remove tedious work from engineers and let them focus on high-value design. We are a small, fast-moving founding team looking for a high-ownership Chief of Staff who wants to help build an engineering company from the ground up. The Role: As Chief of Staff, you will be the operational engine behind Eagle’s founding team. You will keep the founders focused on what only they can do—while you clear roadblocks, run internal operations, coordinate workflows, and build systems that scale. This is a hybrid, high-trust role with a front-row seat to company-building: M&A, outreach to engineering CEOs, investor conversations, operations design, and the creation of a next-generation engineering platform. Ideal for someone who thrives in early-stage ambiguity, loves building structure from chaos, and wants ownership—not task-taking. What You’ll Do: Founder Operations & Executive Support • Manage complex calendars, meetings, investor/founder calls, and prep materials, • Coordinate travel, events, and logistics for conferences, site visits, and diligence, • Draft briefs, emails, and communication that represent Eagle professionally, • Keep the founders’ time aligned with strategic priorities Project & Systems Management • Build processes, SOPs, reporting, and task-tracking systems from scratch, • Run cross-functional projects end-to-end: scoping → timeline → delivery, • Maintain CRM hygiene, create dashboards, and ensure operational repeatability, • Identify bottlenecks and implement fixes without waiting to be asked Communication & Stakeholder Management • Serve as a polished point of contact for engineering owners, advisors, and investors, • Prepare decks, write summaries, and manage external communications, • Support relationships across prospects, partners, and internal stakeholders Who You Are • Ownership-driven: you spot problems and fix them before being asked, • Systems thinker: you enjoy building structure, clarity, and repeatable processes, • Operational athlete: you can juggle scheduling, projects, documentation, and communication simultaneously, • Direct, warm communicator who can represent founders professionally, • Calm under pressure; resourceful in ambiguous situations, • Excited to join an early team, help shape culture, and grow with the company Experience That Maps Well You may have experience as an Executive Assistant, Chief of Staff, Project Manager, Ops Associate, or similar role in a startup, VC firm, nonprofit, or high-velocity environment. You’ve likely managed fast-moving leaders, built systems, and run critical internal operations. What You’ll Get • Direct access to founders and a hands-on seat in building a company from zero, • Fast learning curve across operations, engineering services, and M&A, • Ownership, autonomy, and visibility into high-impact decision making, • Opportunity to grow into a full-time leadership role as Eagle scales, • Competitive compensation for part-time/hybrid internship-to-hire role

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  • Spanish Interpreter
    Spanish Interpreter
    1 month ago
    $20–$30 hourly
    Full-time
    Greenpoint, Brooklyn

    The Language Video-Telephone- Interpreter is responsible for handling calls on demand and renders the meaning of conversations between Spanish and English speakers. The interpreter breaks the communication barrier in various industries: Healthcare, Insurance, Financial, General Business, and 911. The interpreter processes information quickly and concisely and recognizes sensitive cultural differences. The interpreter is professional and courteous and uses appropriate, terminology and understands standard industry procedures and practices. The video and audio interpreting sessions may involve simple or complex, technical, or non-technical subjects. However, this position does not involve written translation; translators and other skilled linguists are encouraged to apply. The interpreters translate verbally. This is a remote position. The Interpreter works from his/her home office. It is essential to ensure a quiet & secure environment. Duties and Responsibilities Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Participate in online, video and audio training sessions. Deliver interpretation services via video and expediently type data on a company-provided device, such as a laptop, to perform the job’s essential functions. Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions. Maintain a professional demeanor throughout the video and audio interpreting sessions. Remain calm during video and audio interpreting sessions if one of the speakers is incoherent or upset, especially in emergencies such as 911 calls. Maintain punctuality and availability during scheduled work hours. Follow client instructions in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without the client’s permission. Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law. Demonstrate commitment to cultural sensitivity and working in a diverse environment. Qualifications Fluency in Spanish and English and skilled in the associated cultural dynamics. High school diploma or equivalent. Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP. Excellent listening, retention, and note-taking skills to maintain a high level of accuracy during interpretation. Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred. Must be able to adapt to any Kelly technology enhancements that improve service delivery and meet client demands. Must be at least 18 years of age. Legally authorized to work in the US. Ability to read and write the requested languages – highly preferred.

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  • Unpaid Film Development & Production Intern (Students Only)
    Unpaid Film Development & Production Intern (Students Only)
    2 months ago
    Part-time
    Manhattan, New York

    Company name: Hangtime Films Internship Name: Development & Production Intern Description: Hangtime International Pictures is looking for proactive interns who are passionate about the entertainment industry for immediate incorporation. Interns will be called upon to help with a range of tasks that may include: • Write detailed script and novel coverage for our internal development team, providing valuable feedback and analysis., • Assist in creating visual pitch decks., • Research to brainstorm talent (writers, cast, directors) for upcoming/current projects., • Organize expense reports and receipts to support office administration., • Help prepare and edit weekly newsletters focused on industry news and company updates. Qualifications: • Must be seeking an internship through a university or school program., • Strong written communication skills, with the ability to provide clear, concise feedback and maintain a professional, polite tone., • A passion for storytelling and the entertainment industry., • Familiarity with visual presentation tools is a plus (e.g., Canva, Readymag)., • Organizational skills and attention to detail. The internship offers an excellent opportunity to develop practical skills and gain exposure to the inner workings of a production company. We encourage candidates from all backgrounds to apply, as we value diverse perspectives in the workplace.

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