Qa automation jobs in Jersey City, New JerseyCreate job alerts

Company Description Zealogics Inc specializes in IT and Engineering Services, providing innovative solutions across Mechanical, Electronics, and Software platforms to facilitate digital transformation. With a focus on customer-centric product strategies and automation frameworks, Zealogics streamlines processes to deliver high-quality results. Serving Fortune 500 enterprises and OEMs, the company prioritizes client satisfaction by connecting experienced professionals to address complex challenges. Integrity and a commitment to long-term partnerships define Zealogics, as they strive to provide their clients with tangible value and world-class services for both full-time and contractual needs. Role Description We are seeking an AI Automation QA Manager for a contract role with Zealogics Inc. This hybrid position, based in North Bergen, NJ, offers a combination of onsite and work-from-home flexibility. The AI Automation QA Manager will oversee automation quality assurance processes for AI systems, develop and manage testing strategies, and ensure software aligns with business requirements. Daily responsibilities will include leading automation testing efforts, collaborating across cross-functional teams, creating automation frameworks, and analyzing results to enhance continuous improvement processes. Qualifications • Proficiency in Automation Testing, developing QA methodologies, and creating test automation scripts, • Knowledge of AI and machine learning systems, algorithms, and frameworks, • Experience with test planning, design, and execution to validate software functionality and quality, • Strong abilities in problem-solving, debugging, and applying improvements, • Expertise with tools such as Selenium, JIRA, and similar QA automation platforms, • Strong communication, organizational, and time-management skills, • Ability to collaborate effectively with cross-functional teams and manage projects within deadlines, • Educational background in Computer Science, Engineering, or a related discipline (Bachelor’s degree preferred), • Experience in the IT or Engineering sector is advantageous but not required, • Familiarity with Agile/Scrum methodologies is a plus

Our Client a well known Investment Bank is seeking a Role Responsibilities • Serve as a Technical Business Analyst within a Compliance, Legal & Technology team, supporting enterprise compliance initiatives, • Lead requirements elicitation with Compliance stakeholders, capturing complex business processes, regulatory obligations, and control requirements, • Produce high-quality Business Requirements Documents (BRDs) and supporting artifacts documenting end-to-end workflows, business logic, data flows, system dependencies, and regulatory controls, • Partner closely with Engineering and Architecture teams to translate business and compliance requirements into well-designed technical solutions, • Identify and drive opportunities for process improvement, workflow optimization, and automation across existing compliance systems, • Provide strong technical analysis, including assessment of system integrations, upstream/downstream impacts, and data sourcing considerations, • Perform minimal project management and delivery oversight responsibilities, including prioritization for offshore and onshore resources, issue escalation, and cross-team coordination, • Actively participate in Agile ceremonies, ensuring user stories are clearly defined, testable, and aligned with regulatory expectations, • Support Quality Assurance and User Acceptance Testing (UAT), including defining test scenarios, reviewing results, executing targeted tests, and providing business sign-off, • Partner with development teams to perform QA, triage defects, support root cause analysis, and validate remediation prior to release, • Ensure full traceability across regulatory requirements, business requirements, technical design, testing, and release approvals, • Contribute to audit support, regulatory inquiries, and compliance validation efforts as needed, • Bachelor’s degree in Computer Science, Engineering, or a related technical field, • 5+ years of relevant professional experience, preferably within financial services, • Strong technical background with ability to analyze systems, data, and workflows; programming experience is a plus, • Proficiency in databases, including writing and executing SQL queries, • Strong data analysis skills with advanced Excel proficiency, • Experience working with external vendors, including coordination with management and support teams, • Comfortable accessing Windows and Linux servers and interpreting application/system logs, • Strong analytical and problem-solving skills with high attention to detail, • Hands-on experience with Jira, Confluence, SharePoint, and Agile methodologies, • Strong written and verbal communication and documentation skills, • Prior experience with compliance and governance platforms (e.g., Comply, Cornerstone), • Familiarity with API integrations and working with technical teams on system connectivity, • Exposure to security awareness or compliance tools such as KnowBe4, • Experience supporting compliance, legal, or regulatory technology functions

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values – proximity, teamwork, diversity, excellence – our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore. About the Role Our client, a leading global investment bank based in New York City, is hiring a Senior Front Office Fixed Income Developer to join the technology team supporting the Repo & Bonds trading desk. You will work on a critical in-house trading application used daily by Front Office stakeholders, with high visibility and direct impact on trading workflows, pricing, risk and execution. This is a hands-on role for an experienced developer who is comfortable operating in a fast-paced Front Office environment, partnering closely with Traders, Sales, and Desk Strategists. Key Responsibilities • Design, develop, and enhance an in-house Fixed Income trading platform supporting Repo & Bonds activity, • Build new features and improve performance, stability, and user experience of Front Office tools, • Partner directly with traders and desk stakeholders to capture requirements and deliver solutions quickly, • Contribute to core components such as:, • trade booking & lifecycle workflows, • pricing / curve & analytics integration, • real-time monitoring dashboards, • risk and P&L views, • automation of manual desk processes, • Own the full development lifecycle: architecture, development, testing, release, and production support, • Work closely with cross-functional teams (Risk, Middle Office, Quant, QA, Infrastructure) to ensure end-to-end delivery Required Skills & Experience • 7+ years of software development experience (or equivalent), ideally in capital markets, • Strong expertise in C# / .NET in a production environment, • Proven experience supporting Front Office users (trading desk exposure is required), • Excellent understanding of software engineering best practices:, • OOP / SOLID principles, • performance optimization, • system reliability and maintainability, • clean architecture and design patterns, • Strong communication skills, able to translate business needs into technical delivery, • Ability to work in a high-pressure environment with short delivery cycles Fixed Income / Markets Knowledge (Expected) • Strong familiarity with Fixed Income products, ideally:, • Repo (GC / specials, triparty, funding workflows), • Bonds (government, corporates, IG/HY basics), • Understanding of key Front Office concepts such as:, • trade lifecycle & confirmations, • market data & curves, • risk measures, • P&L drivers, • pricing / yield / spreads

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a ___ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a ___ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in ___, committed to making a positive impact on its customers, employees, and communities. The Role Join our dynamic team as a Senior Site Reliability Engineer on the Vault Platform team, where you'll ensure the scalability and reliability of our enterprise applications. You'll tackle complex challenges at a global scale, drawing on your deep expertise in Java and modern open-source technologies to make a tangible impact on production systems. You should have extensive experience with Java applications and the latest open-source technologies, ideally from enterprise software development or a high-growth tech company. As a Senior SRE, you'll need to be naturally curious and skilled at problem-solving. You'll also bring a unique engineering perspective, understanding how systems integrate in production to operate at a global scale for hundreds of customers across North America, Europe, and Asia. • Build Cloud Infrastructure: Rapidly build new cloud infrastructure from scratch, adhering to software development best practices, • Drive Reliability & Scalability: Ensure our platform meets the scalability and reliability needs of our hundreds of global customers (across North America, Europe, and Asia), • Lead Incident Management: During an incident, effectively lead triage and mitigation efforts, potentially performing periodic on-call duty for escalations, • Automate & Optimize: Develop tools and automation to eliminate manual work and reduce issue resolution times, • Full-Stack Diagnostics: Proactively learn all necessary systems to provide full-stack diagnostics and determine root causes of production problems, • Strategic Engineering Partnership: Strategize with engineering teams on complex problems, offering insights on what will work at scale (supporting 2M+ users) and guiding development decisions before features ship, • Influence Design: Participate in engineering design reviews of new features and drive initiatives to improve operational efficiency and platform scalability, • Cross-functional Collaboration: Partner effectively with Product Management, Design, and QA to deliver cutting-edge solutions and direct customer value, • Backend Focus: Work across multiple layers of our technology stack, with a primary focus on backend development, and opportunities in frontend and infrastructure, • Effective Communication: Communicate clearly with engineering teams, succinctly describing problems for seamless hand-offs during outages with both technical and non-technical audiences, • Mentorship: Actively mentor team members, contributing to a positive and high-performing team environment, • Deep Java Expertise: 5+ years of experience in Java development, with a strong preference for experience within enterprise cloud software companies, • Operational Experience: Hands-on operational experience in a high-volume or critical production service environment, including incident management and root cause analysis, • Code Quality: Proven ability to write clean, testable, readable, and maintainable code within a collaborative team setting, • Open Source Proficiency: Hands-on experience with a range of open-source technologies, such as Spring, MySQL, Hibernate, Solr, Maven, Git, Tomcat, Linux, AWS, Vagrant, Docker, and Kubernetes, • Database Mastery: 3+ years of experience in relational databases with expert-level SQL skills, • Scripting Skills: Solid scripting proficiency with languages such as Shell, Bash, Ansible, Python, Go, Ruby, etc., • Leadership & Communication: Demonstrated history of incident management and leadership ability, with effective communication skills across all levels (individual contributors to executives), • Mentorship: Proven record of making your team better through mentorship, • This role requires a working schedule of Monday - Friday, 2 PM - 10 PM PST, and candidates must be located in the HST or PST time zones to be considered, • Applicants must have the unrestricted right to work in the United States. Veeva will not provide sponsorship at this time, • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • 1% charitable giving program, • Base pay: $110,000 - $270,000

The ideal candidate will be highly technical, detail-oriented, creative, motivated, and focused on achieving results. Collaborate with Developers, QA, and PMs to identify automation test cases that will ensure product quality.

Posting Type Hybrid Job Overview Relativity is a market-leading global tech company that equips legal and compliance professionals with a powerful platform to organize data, uncover the truth, and act on it. Our SaaS product, RelativityOne, is the fastest-growing in our company's history, trusted by the U.S. Department of Justice, 199 of the Am Law 200, and over 329,000 enabled users for litigation, internal investigations, and compliance projects. We've been consistently recognized as a great workplace, and we seek individuals who bring their authentic selves to our team. Job Description and Requirements As a Software Engineering Managerin Engineering Systems, you will: * Lead an internal platform team that empowers Relativity developers to deliver high-value products. * Lead and develop a high-performing team of software engineers. * Serve as a subject matter expert for the product features your team owns. * Make decisionsregardingyour team's operations andobjectives. * Receive mentorship and coaching from leadership to support your success. Key Responsibilities Include: People & Performance Management * Oversee ascrum team, ensuring its success through Agile principles and leadership. * Foster a high-performance culture and cost-effective practices. * Allocate team members' efforts strategically based on organizational needs. * Drive organizational efficiency through industry best practices for SaaS products. * Conduct 1:1meetingsto supportyourdirect reports. * Promoteknowledge-sharingacross the team. * Offer technical leadership in your team's feature set or domain. * Guide employees on career development and future opportunities. * Manage the team's workload, hiring, and performance evaluation. Technology & Strategy Leadership * Serve as a technology advisor, staying ahead of industry trends. * Contribute hands-on tosoftware design, development, and integration. * Leveragelead engineersand architects to develop effective solutions. * Develop a strategic vision for your team's domain. * Implement operational policies and drive process improvements. We enjoy working with smart, driven people who have fun building innovative solutions. We expect you to be versatile, display leadership qualities, and be excited to tackle new challenges across the full tech stack. Qualifications * Positive attitude and strong teamwork skills * Bachelor's degree in computer scienceor a related field * 4+ years managing software development teams * 10+ years of experience in commercial-grade software development * Experience leading remote teams * Strong knowledge of: * Modern programming languages and object-oriented programming * High-performance, fault-tolerant distributed systems * Cloud environments (SaaS, PaaS) * Infrastructure as Code(Terraform,Pulumi, etc.) * Ability to motivate teams and improve efficiency under pressure * Strong verbal, presentation, and written communication skills * Experience withAgile methodologies * Experience with GitHub Actions, Jenkins, or other automation tools * Proven success leading SaaS or PaaS products * Cloud platforms (Azure preferred) Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $155,000 and $233,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Budget Management, Engineering Management, Innovation, Leadership, Performance Management (PM), Process Improvements, Project Management, Quality Assurance (QA), Risk Management, Stakeholder Management

IntegriChain is the data and application backbone for market access departments of Life Sciences manufacturers. We deliver the data, the applications, and the business process infrastructure for patient access and therapy commercialization. More than 250 manufacturers rely on our ICyte Platform to orchestrate their commercial and government payer contracting, patient services, and distribution channels. ICyte is the first and only platform that unites the financial, operational, and commercial data sets required to support therapy access in the era of specialty and precision medicine. With ICyte, Life Sciences innovators can digitalize their market access operations, freeing up resources to focus on more data-driven decision support. With ICyte, Life Sciences innovators are digitalizing labor-intensive processes – freeing up their best talent to identify and resolve coverage and availability hurdles and to manage pricing and forecasting complexity. We are headquartered in Philadelphia, PA (USA), with offices in: Ambler, PA (USA); Pune, India; and Medellín, Colombia. For more information, visit___, or follow us on Twitter @___ and___. We are expanding our Engineering capabilities to strengthen our ability to process large volumes of healthcare and pharmaceutical data at enterprise scale. This is a hands-on role with a strong focus on programming skills, automation, performance optimization, and quality. Responsible for designing, building, and delivering product functionalities with high reliability and quality. They will participate in refinement to understand, collaborate closely with product, QA, and other teams to translate requirements into technical solutions. They are expected to anticipate problems, lead by example, improve engineering practices, and ensure the scalability, performance, and maintainability of the system. They also take ownership of major components, review code rigorously, and contribute to the long-term technical roadmap. • Responsible for building and maintaining stable products with latest tech-stack, frameworks and following Agile and DevOps ways-of-working, • Accountable for delivering quality solutions to the problems without compromising on the planned deadlines., • Leverage various AI models through tools (such as Copilot) for code generation, test case generation, code analysis, and code optimization., • Contribute to redesigning and enhancing applications to latest technologies, • Be a problem solver, leader, and a team-player to make a bigger contribution to the achievements., • Play a part in every aspect of the software development lifecycle, including software design, development, testing, reviewing, and deployment, • Open to learn from each other in the team and each experience day-to-day, • Proven experience with two or more development languages. Experience working on Python is a MUST., • Strong proficiency in writing and optimizing SQL queries in any relational or columnar database (Postgres & Snowflake), • Experience in building RESTful APIs using Python and web frameworks such as Flask is a MUST, • Experience in working with any of the ORM tools, like SQLAlchemy, • Experience in building a web platform with Angular 18+ (React could be an alternative) is highly desirable, • Hands-on experience in leveraging various AI models through tools (such as Copilot) for code generation, test case generation, code analysis, and code optimization is highly preferred., • Experience in using version control tools such as Git and GitHub, • Highly proficient in writing high-quality, well-tested code, • Well-versed with Agile methodologies, such as Scrum, Kanban, • Working knowledge of the cloud services of AWS is highly desirable, • Experience in building applications with containerization via Docker, • Key competencies required: Problem-Solving, Analytical, Collaboration, and Accountability, • An influencer who always advocates for technical excellence and innovation while being open to change when needed, • Resilient in ambiguous situations and can approach challenges from multiple perspectives, • Efficiently utilize DevOps tools and practices to build and deploy software, • AWS® certifications would be an advantage, • English proficiency level: Professional What does IntegriChain have to offer? • Mission driven: Work with the purpose of helping to improve patients' lives!, • Excellent and affordable medical benefits + non-medical perks including Flexible Paid Time Off and much more!, • Robust Learning & Development opportunities including over 700+ development courses free to all employees #LI-ZG1 IntegriChain is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status, or any other category protected under the law. IntegriChain is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation. Our policy on visa sponsorship for US based positions: Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by IntegriChain.

Company Overview Throughout our worldwide network of experts, clients and communities, we are renowned for our leadership in fire protection engineering – a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields – from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more. Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most. For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry-leading research, we remain dedicated to our purpose of making our world safe, secure and resilient. At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization. Our wide range of Global Employee Networks connect people from across the organization, supporting career development and providing forums for individuals to share experiences on topics they're passionate about. Together, we are cultivating a connected culture where everyone has the opportunity to learn, grow and succeed together. Job Overview We are seeking a Full Stack Software Developer to support and evolve our web applications and cloud‑based platforms. This role will focus on stabilizing, enhancing, and selectively expanding existing systems while contributing to new development initiatives where there is clear business value. This position is well‑suited for a versatile engineer who is comfortable working across the stack and collaborating closely with product, DevOps, and QA partners. The scope and long‑term structure of the role may evolve based on organizational needs, delivery velocity, and platform maturity. What You’ll Do • Design, develop, and maintain full‑stack web applications using modern frameworks and cloud services, • Build responsive and maintainable front‑end interfaces using React and/or Angular, • Develop secure, scalable back‑end services using .NET, • Work with PostgreSQL and SQL Server for data modeling, querying, and performance tuning, • Develop and deploy applications using Docker/containerized environments, • Leverage AWS cloud services for hosting, automation, monitoring, and scalability, • Participate in code reviews, architectural discussions, and Agile ceremonies, • Troubleshoot and resolve issues across application, infrastructure, and data layers, • Contribute to improving engineering standards, tooling, and documentation, • Collaborate closely with product managers, QA, DevOps, and other engineers Required Qualifications • 3–5 years of professional software development experience, • Proven experience working across both front‑end and back‑end systems, • Hands‑on experience with:, • React and/or Angular, • JavaScript / TypeScript, • .NET (Core or Framework), • Python (for services, automation, or integrations), • Docker or container platforms, • PostgreSQL and SQL Server, • AWS services (EC2, ECS, Lambda, RDS, S3, API Gateway), • Solid understanding of RESTful APIs and distributed systems, • Ability to work effectively in a remote environment, • Strong problem‑solving skills and attention to detail, • Must reside in the U.S. and be a U.S. Citizen or Green Card holder Preferred Qualifications • Experience supporting or integrating AI‑enabled tools or services, • Familiarity with CI/CD pipelines and DevOps practices, • Experience with infrastructure as code (Terraform, CloudFormation), • Knowledge of cloud and application security best practices, • Strong written and verbal communication skills #LI-KV1 Please note that the salary range provided is a good faith estimate for the position at the time of posting and not a guarantee of compensation. Final compensation may vary based on factors, including but not limited to, responsibilities of the job, education, experience, knowledge, skills, and abilities, geographic location, internal equity, alignment with market data. Jensen Hughes offers a competitive total rewards package, which includes a retirement plan, healthcare coverage, and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position and location. National Pay Range $100,000 - $125,000 USD Jensen Hughes is an Equal Opportunity Employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. At Jensen Hughes, we embrace innovation and understand that people are increasingly using artificial intelligence (AI) tools like ChatGPT and other generative platforms to learn, prepare and communicate. We have provided some guidelines regarding the responsible use of AI in the recruitment process. Please click ___ to review. The security of your personal data is important to us. Jensen Hughes has implemented reasonable physical, technical, and administrative security standards to protect personal data from loss, misuse, alteration, or destruction. We protect your personal data against unauthorized access, use, or disclosure, using security technologies and procedures, such as encryption and limited access. Only authorized individuals may access your personal data for the purpose for which it was collected, and these individuals receive training about the importance of protecting personal data. Jensen Hughes is committed to compliance with all relevant data privacy laws in all areas where we do business, including, but not limited to, the GDPR and the CCPA. Additionally, our service providers are contractually bound to maintain the confidentiality of personal data and may not use the information for any unauthorized purpose. *Policy on use of 3rd party recruiting agency for direct placements Jensen Hughes will occasionally augment a recruiting search through agencies for certain positions when business conditions warrant. Jensen Hughes will not accept resumes, inquiries or proposals from recruiting agencies as an acceptable method to consider a candidate. 3rd party recruiting agencies must sign a standard Jensen Hughes agreement after being evaluated and accepted by a Human Resources or Talent Acquisition manager, or member of the talent acquisition team. Hiring managers and employees of Jensen Hughes are not authorized to accept resumes, engage in fee-based searches through recruiting firms or sign a search agreement. Please note this policy does not apply to “staffing firms” or firms that are involved with hiring temporary staff. Any recruiting agency interested in being considered may contact our recruiting team at jensenhughesrecruiting.com.

At PrizePicks, we are the fastest-growing sports company in North America, as recognized by Inc. 5000. As the leading platform for Daily Fantasy Sports, we cover a diverse range of sports leagues, including the NFL, NBA, and Esports titles like League of Legends and Counter-Strike. Our team of over 450 employees thrives in an inclusive culture that values individuals from diverse backgrounds, regardless of their level of sports fandom. Ready to reimagine the DFS industry together? At PrizePicks, we are changing the game in daily fantasy sports. We are a passionate team of innovators dedicated to creating a best-in-class experience for our members. Our engineering team builds and scales the platform that powers our explosive growth, from real-time contest engines to the services that handle millions of daily transactions. We are looking for a Senior Software Engineer to join our Social Experience team and help us continue to build the future of fantasy sports. We are seeking an experienced Senior Software Engineer with deep expertise in Ruby on Rails to join our Social Experience team. In this role, you will design, build, and own critical Rails-based backend services that power PrizePicks’ core platform — including social feeds and profiles. You will tackle high-scope, complex technical problems, define the technical path from product idea to production, and mentor engineers across your team and the organization. This is a role for someone who thrives on solving hard backend problems and wants to have a direct impact on a product used by millions. • Design and build backend services: Architect and implement Rails-based services that are performant, scalable, and reliable, supporting high-throughput workloads and complex business logic., • Own technical delivery: Lead the technical design and implementation of complex features end-to-end — from product requirements through deployment and monitoring., • Drive system reliability: Diagnose and resolve performance bottlenecks, optimize database queries, and improve the resilience of backend systems under load., • Define technical direction: Propose and drive architectural decisions for your team’s services, evaluating tradeoffs and communicating recommendations clearly., • Mentor and elevate: Provide hands-on mentorship to Software Engineers I, II, and III on your team and in the organization through code reviews, pairing, and technical guidance., • Improve engineering practices: Define, advocate for, and improve best practices around code quality, testing, observability, and deployment for your team., • Collaborate cross-functionally: Work closely with Product Managers, Designers, QA, and other engineering teams to translate product goals into well-scoped technical solutions., • Participate in on-call rotation: Share responsibility for production incidents, contributing to root cause analysis and long-term reliability improvements. Experience: • 5–8 years of professional software engineering experience, with significant time building production Ruby on Rails applications, • Proven track record of owning and delivering complex, multi-component features in a team environment, • Experience designing and operating backend systems that handle significant scale and complexity Technical Skills: • Expert-level Ruby on Rails proficiency — you understand the framework deeply, write idiomatic Ruby, and know when to leverage or work around Rails conventions, • Strong proficiency with PostgreSQL, including schema design, query optimization, and performance tuning at scale, • Solid understanding of API design — RESTful services, serialization strategies, and versioning, • Experience with background job processing (Sidekiq or similar) and asynchronous workflows, • Experience with containerization (Docker) and orchestration (Kubernetes), • Familiarity with CI/CD pipelines and deployment automation, • Understanding of observability practices — logging, metrics, tracing, • Working knowledge of Go — our backend includes significant Go services, and cross-stack capability is valued at this level Working Style: • Comfortable working autonomously with minimal direction on ambiguous problems, • Effective communicator who can articulate technical decisions to both engineers and non-technical stakeholders, • Experience working in a fully remote engineering organization, • Able to context-switch between deep technical work and collaborative planning, • Experience leveraging AI-assisted development tools across the development lifecycle — coding, planning, scoping, and code review, • Experience integrating AI tooling into engineering workflows to accelerate team productivity, • Experience building social or relationship-driven systems (feeds, follows, reactions, activity streams, recommendation engine), • Experience designing stat-driven profile systems (aggregations, rollups, derived metrics) at scale, • Experience building social systems that are designed for rapid experimentation (feature flags, ranking experiments, growth loops), • Deep understanding of graph-shaped data modeling and fan-out patterns, • Demonstrated ability to influence technical direction horizontally across teams to ensure cohesive social experiences Where you’ll live: • This a remote position anywhere in the US is fine. #LI-REMOTE The typical salary range for this position is $170,000 to $185,000 At PrizePicks, we consider your role, level, and where you'll be working when determining our salary ranges. The compensation info you see on our job postings gives you an idea of the starting pay range for the position. Your actual pay within that range will depend on your specific work location, as well as your skills, experience, and education. Your recruiter will be happy to chat more about the specific pay range for your location and how we arrived at it during the hiring process. This application period will remain open for 30 days. We’re committed to finding the best candidate, so this date may be adjusted, and any changes will be reflected in this posting. Date Posted: March 02, 2026 First Extension: April 2, 2026 Second Extension: May 2, 2026 In addition to your great compensation package, full-time employees will be eligible for the following perks: • Company-subsidized medical, dental, & vision plans, • 401(k) plan with company match, • Annual bonus, • Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!), • Generous paid leave programs, including 16-week paid parental leave and disability benefits, • Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked, • Company-wide in-person events and team outings, • Lifestyle enhancement program, • Company equipment provided (Windows & Mac options), • Annual performance reviews with opportunities for growth and career development You must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. PrizePicks is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About Us: Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team. Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position. The Opportunity – Customer Support Specialist III (Remote - US) We are looking for an enthusiastic Customer Support Specialist III to join our Support organization. In this role, you’ll ensure our crew members and client users have their product questions answered and technical issues resolved quickly, accurately, and with care. Customer Support Specialist IIIs at Wrapbook work across a range of case types—from high-volume, repeatable issues to complex, high-context production scenarios. Depending on business needs and your strengths, you may be aligned to a team focused on Worker users and scaled support (Express Desk) or a team focused on non-Worker users and high-touch, relationship-driven support (Partnership Team). In all cases, you’ll play a critical role in ensuring payees are compensated compliantly and on time, while delivering a concierge-quality support experience. What you’ll do * Own a portfolio of cases and inbound interactions (email, live chat, and phone via Salesforce), serving as the primary point of contact from first touch through resolution for crew members and client users. * Diagnose and troubleshoot product behaviors and production workflows: investigate issues, reproduce bugs, identify root cause, and advise on next steps or workarounds. * Manage your case backlog with clear ownership and urgency: prioritize work by customer impact, SLA, and escalation risk; proactively follow up internally and externally until issues are fully resolved. * Partner closely with Customer Success, Payroll Ops, Product, and Engineering to resolve customer issues, translating customer context into actionable technical detail. * Identify trends and product gaps: log high-quality bug reports and product requests in Linear (or similar tools), including replication steps and business impact. * Escalate urgent or production-critical issues via PagerDuty or established escalation channels and help coordinate cross-functional response through resolution. * Deliver a concierge support experience: adapt communication style to the customer and situation, explain solutions clearly, and anticipate follow-up needs. * Contribute to team knowledge and operational excellence by creating and maintaining SOPs, templates, troubleshooting guides, and other internal documentation. * Support continuous improvement efforts by sharing best practices, surfacing opportunities for workflow optimization, deflection, or automation, and incorporating QA feedback into your day-to-day work. * Mentor and support junior teammates as needed through case guidance, escalation support, and modeling strong customer judgment and communication. What you’ll have * 2+ years of experience in customer support, technical support, or an administrative role supporting film and television production (or equivalent B2B SaaS experience). * Strong knowledge of Film & Television production workflows; Production Accounting or payroll experience is highly valued. * Confidence communicating with customers via phone, email, and live chat, including comfort being on the phone for extended periods when needed. * Excellent written communication skills, with the ability to document customer issues clearly and create effective internal tickets and documentation. * Proven troubleshooting and problem-solving skills, with a habit of researching, validating, and understanding solutions before communicating them. * Demonstrated ability to manage a case queue responsibly, multitask across multiple issues, and prioritize effectively in a fast-paced environment. * Comfort working in an early-stage, high-growth company where priorities evolve and adaptability matters. * Experience collaborating cross-functionally and a genuine enjoyment of working with others to achieve shared outcomes. * Familiarity with tools such as Salesforce, Linear (or similar bug tracking tools), PagerDuty, Slack, and Notion (or the ability to learn them quickly). Nice to have * Motion Picture Union Payroll experience. * Experience supporting high-volume case environments or complex, high-sensitivity customer scenarios. * Experience creating or maintaining SOPs, workflows, or training materials for support teams. * Experience identifying deflection opportunities, improving self-serve resources, or contributing to automation initiatives. * Experience contributing to QA programs, mentoring junior support staff, or supporting team enablement. * Experience creating operating procedures or content for AI-powered support tools. Why Join Us At Wrapbook, creativity meets technology — and not just in the product. In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include: * Unlimited Paid Time Off * Work from anywhere in Canada and USA * Health and Dental benefits * Up to $1,500 USD/ $2,025 CAD towards IT set up for your home * Up to 2% matching RRSP / 401K * Learning and Development opportunities * Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service Our Pledge to Fostering an Inclusive and Safe Workplace: Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation. Apply Now Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly! #LI-Remote

Finexio is the leader in AP Payments as a Service, the leading embedded payments approach for business-to-business payments. We simplify the way businesses process and receive B2B payments by integrating electronic payments and cash flow improvement solutions directly into customers' accounts payable and procurement software. We are growing rapidly, processing billions of dollars annually, and are a leading disruptor in the B2B Payments and Fintech industry. The company has raised over $75M in investment and is backed by investors including JP Morgan, Capital One, NBH Bank, Mendon Venture Partners, and Valley Bank. This is not a maintenance role. We are seeking a hands-on Sales Leader to hunt, sell, and close CFOs who will personally carry a quota, close deals, and simultaneously build, refine, and enforce the sales processes and training programs that will scale our team. You will be held accountable to specific metrics, and you will hold your team to the same standard. You will report directly to the CEO and will have high visibility and autonomy—but with that comes high accountability. We need someone who executes fast, documents everything, and drives results from day one. • Personally close 10-13 mid-market corporate accounts ($50M-$200M+ in AP spend) annually, • Run your own pipeline: prospecting, discovery, demos, proposals, and closes, • Lead by example—your team will see you in the trenches daily, • Create and maintain sales playbooks, scripts, objection handling guides, and enablement materials, • Implement structured onboarding: new hires are productive within 30 days with clear milestones, • Ensure team members are set up on existing systems (dialers, call recording, CRM workflows) within their first week, • Run weekly roleplay sessions and call reviews—no exceptions, • Deliver weekly metrics reports to leadership covering activity, conversion rates, and pipeline progression, • Hold weekly team meetings focused on: Metrics Review, Roleplay/Skills, and QA, • Ensure SDRs are booking 3-4 qualified meetings per week within 60 days of hire, • Track and report on: calls made, emails sent, conversations, meetings set, meetings held, opportunities created, proposals sent, and closes, • Identify underperformance early and address it directly—coaching or exiting within 90 days, • Ensure 100% of sales activities are logged in Salesforce—pipeline hygiene is non-negotiable, • Leverage existing tools (Salesforce, ZoomInfo, call recording, email automation) before requesting new ones, • Build dashboards and reports that provide real-time visibility into team and individual performance First 30 Days: • Complete onboarding with full product and process knowledge, • Audit existing team processes, tools, and pipeline, • Deliver first metrics report to CEO, • Begin personal prospecting and pipeline development First 60 Days: • Documented sales playbook and training materials in place, • Team fully utilizing existing systems with call recording reviews happening weekly, • Weekly metrics cadence established and consistently delivered, • Personal pipeline building toward quota First 90 Days: • SDRs hitting 3-4 qualified meetings per week, • First personal close or advanced-stage opportunity, • Clear performance trajectory for all team members with documented improvement plans where needed, • 5-10 years of B2B payments experience with verifiable quota attainment, • Track record of personally closing mid-market deals ($50M-$500M AP spend accounts), • Experience building sales processes and training programs from scratch—not just inheriting them, • Demonstrated history of managing SDR/AE teams to specific, measurable outcomes, • Advanced Salesforce proficiency—you can build reports, dashboards, and workflows yourself, • Comfortable in a fast-paced environment where you execute first and refine later, • A doer, not a delegator—you prefer to build it yourself before handing it off, • Metrics-obsessed—you track everything and make decisions based on data, • Process-driven—you document what works and hold people accountable to following it, • Direct communicator—you address issues immediately, not after they fester, • High urgency—you move fast, follow up relentlessly, and don't let things slip, • Resourceful—you leverage existing tools and systems before asking for new ones, • Thick-skinned—you thrive on direct feedback and give it in return, • Salesforce (advanced): pipeline management, reporting, dashboards, workflow automation, • Sales engagement tools: experience with dialers, call recording, email automation platforms, • ZoomInfo or similar prospecting tools, • Sales cycle management for 3-9 month complex B2B sales, • AI tools: you use AI daily for email drafting, research, training content, and productivity, • Direct access to CEO with high visibility and autonomy, • Opportunity to build and own the sales function at a high-growth company, • Competitive base salary plus uncapped commission, • Equity/stock options, • Medical, dental, and vision, • Flexible PTO This role is not for everyone. If you want to manage from a distance, wait for processes to be handed to you, or avoid personal accountability to a quota, this isn't the right fit. But if you're energized by building, closing, and leading by example—we want to talk to you. Compensation - $125k - $150 Base Salary (Uncapped Commission - OTE $225k-$250k) + Equity • If team targets are being met, there is potential for additional incentive.

Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity. A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations. Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries. The Sr. Controls Deployment Engineer will own and lead the deployment, integration and commissioning of data center building automation controls systems, such as Building Management Systems (BMS), Electrical Power Monitoring Systems (EPMS), and custom customer monitoring solutions.This role will drive quality by (1) recommending and enforcing controls and monitoring standards in new and existing data center projects; (2) manage 3rd-party vendors to ensure timely delivery of data center automated controls that meets ServerFarms technical and business requirements; (3) partner with construction, commissioning, operations and field engineering to finalize and implement Controls Normalization Plans ServerFarm’s data center fleet.This role is pivotal in enhancing ServerFarm’s competitive edge through delivery of cutting-edge technology solutions that are aligned for Operations and business requirements and future growth. • Leads deployment of data center control systems, on time, with effective management of vendors during construction and L1-L5 commissioning phases of projects to ensure minimal defects at the point of Power and Facilities Hand-Off (PFHO). Documents the final validation of controls and monitoring systems’ performance, ensuring all criteria are met, verified as complete, accurate and ready for handover to operations and customers., • Have deep knowledge of critical infrastructure, building operations, mechanical plant strategies, BMS/EPMS programming concepts, control diagrams, industrial HVAC, electrical line-ups, one-line diagrams, and complex environmental and electrical concepts., • Develop plans for and provide over-sight of point-to-point verification, software and graphics testingto validate operability, compatibility and quality prior to fielding on-site., • Provide QA/QC oversight of hardware installation, reviewing proposals and programming through the commissioning process, • Support commissioning testing to validate controls and monitoring settings, integration and operability of controls equipment with the overall constructed data center infrastructure systems., • Ensures quality of systems performance and workmanship by support provided to partner teams, providing diagnosis and resolution of Loss of Visibility (LOV), Loss of Resilience (LOR), Large Scale Event (LSE), Critical Scale Event (CSE), and other operations impacting events within predefined Service Level Agreements (SLAs)., • Recommends improvements for delivery of further initiatives to improve the efficiency of ServerFarm data center controls and monitoring systems and/or operational procedures., • Bachelor’s degree in mechanical, electrical or closely aligned engineering discipline, or commensurate industry experience or military experience in lieu of degree may be acceptable., • 5+ years of experience in controls engineering, including programming development, start-up, and commissioning of critical systems., • Control system integration: experience building unified automated control system for enterprise level clients, consolidating equipment and subsystems; hardware, software, networking products from multiple vendors., • Control theory: experience with proportional-integral-derivative (PID) controllers., • Industry standard programming: Experience with PLC or SCADA programming, and scripted programming languages

Who We Are Perchwell is the modern real estate listings platform built for agents to search smarter, collaborate better, and close deals faster. We are building the future of residential real estateʼs critical listings infrastructure: a platform where market research and client collaboration converge. Our modern architecture enables continuous innovation at a pace legacy systems cannot match, with AI-powered features and mobile-first capabilities designed for how agents actually work. As consumer expectations and technology evolve, Perchwell remains focused on our core vision: empowering real estate professionals with the most intelligent, data-driven, and connected platform in the industry. Backed by leading venture capital firms including Lux Capital and Founders Fund, along with strategic partnerships with some of the country's top Multiple Listing Services (MLSs), Perchwell represents the first major new platform to enter the listings technology market in decades. This unique combination of institutional investment and deep industry alignment provides both the resources and market validation needed to transform the multi-trillion dollar residential real estate industry. We’re seeking an experienced Staff Software Engineer (Front End) who will help define and build the future of our frontend platform. In this foundational greenfield role, you will not only write high-quality code, but also shape the organization’s approach to frontend engineering, establish best practices, and influence frontend strategy across the entire company. You will partner closely with design, backend, QA, product, and engineering leadership to define technical direction, build scalable and maintainable systems, and mentor engineers at all levels. You’ll be a trusted voice in architectural decisions, and you’ll help the broader team leverage cutting-edge tools and approaches (including AI-augmented development) to deliver best-in-class experiences. This role is ideal for someone who thrives at the intersection of deep technical expertise, leadership, mentorship, and strategic thinking — someone who enjoys both shipping elegant code and raising the bar for engineering excellence across an organization. * Lead the architecture, design, and implementation of our new frontend platform — setting the foundation for years of future development. * Drive org-wide frontend best practices, including patterns for maintainability, performance, testing, accessibility, and scalability. * Mentor and guide engineers across teams — through code reviews, design discussions, pair programming, and knowledge sharing. * Collaborate with design, product, domain experts, and backend teams to ensure seamless end-to-end experiences, excellent API contracts, and shared patterns. * Evangelize and operationalize new tools, frameworks, and approaches — including AI-assisted development workflows that accelerate delivery while maintaining quality. * Define and enforce frontend standards: component libraries, coding conventions, tooling, CI/CD, testing strategy, and performance budgets. * Troubleshoot and resolve deep architectural challenges, and drive decisions that influence the entire engineering organization. * Lead cross-team initiatives and technical programs to completion with measurable outcomes and clear impact. * Champion frontend engineering excellence — including documentation, onboarding, learning, and team rituals around quality and craftsmanship. * 8+ years of experience in software engineering with a strong focus on frontend development, frameworks, and modern tooling. * Deep expertise in TypeScript, JavaScript (ES6+), HTML5, CSS, and React. * Deep understanding of how frontend systems are built, deployed, and operated in production, including infrastructure, caching, API integration patterns, and performance optimization. * Track record of architecting and delivering large-scale, complex frontend systems with high performance and maintainability. * Experience defining and implementing frontend best practices for modularity, testing (unit/integration/e2e), component libraries, and performance optimization. * Demonstrated ability to influence technical direction, drive engineering initiatives across teams, and align stakeholders on strategy. * Strong mentoring and leadership capabilities — ability to grow engineers at all levels. * Excellent communication skills, with a passion for collaboration across functional teams. * Experience in establishing developer workflows and automation that improve productivity and code quality. * Experience in greenfield frontend projects or leading major rewrites. * Familiarity with React Native and cross-platform development patterns, with the ability to shape a mobile strategy and ensure frontend architecture scales across web and native platforms. * Prior experience with AI-augmented coding tools, smart code generation, or related workflows. * Background building or scaling design systems, component libraries, or frontend SDKs. * Contributions to open source or public speaking / community engagement on frontend topics. * Familiarity with backend API design and integration patterns that support robust frontend apps. To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. Our ranges are based on function and level benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including skills, job-related knowledge and depth of work experience. The compensation for this position is $200K-$245K base salary + equity + benefits Benefits • Flexible PTO, plus 10 paid company holidays, • 401K with a company match, • Medical, dental, and vision plans, • HSA and FSA options, • Commuter benefits, • Parental leave, • Company-wide onsite or offsite each year, • Beautiful office in Soho, Manhattan with a stocked kitchen, catered breakfast and lunch once per week, happy hours and meet-ups

The range for this role is $101,000 - $146,000 Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This is a fully remote role, but interested applicants MUST be living (or willing to relocate to) in one of the states that we are eligible to employ in: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV. The Mission At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of ___, a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows: Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility. The Team Everyone at Christian Care Ministry is in agreement with our ___which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God and our Members to the best of our ability. The Job This role partners with the SRE Manager, Director of Production Support, and Engineering leadership to design, implement, and operate highly reliable, scalable, secure, and cost-effective systems supporting CCM’s application ecosystem and Software Delivery Lifecycle (SDLC). This role will have responsibility to define, lead, and continuously improve operational best practices using Site Reliability Engineering principles with a strong emphasis on AWS-based cloud infrastructure. The Sr. Site Reliability Engineer influences AWS architecture decisions, leads complex AWS infrastructure initiatives, and drives long-term reliability, observability, and cost efficiency. This role serves as a technical leader and mentor, shaping standards and practices while ensuring production systems meet the availability and performance needs of the organization. Essential Job Duties & Responsibilities • Collectively work on the design, evolution, and operational health of CCM’s AWS environment, including architectural decisions, standards, and best practices, • Design, implement, and optimize AWS-based infrastructure using services such as EC2, ECS/EKS, Lambda, RDS, S3, CloudWatch, IAM, and VPC, • Design and manage cloud infrastructure using Infrastructure as Code (e.g., Terraform, CloudFormation, or equivalent), • Lead new implementations and major reliability initiatives, serving as a subject matter expert for AWS and SRE best practices, • Actively monitor, analyze, and optimize AWS spend, providing regular cost insights and recommendations that balance reliability, performance, and fiscal stewardship, • Apply and mature site reliability principles to improve system availability, scalability, performance, security, and observability, • Design, analyze, and implement automation to eliminate operational toil and improve system efficiency, • Provide advanced operations and systems administration for cloud-hosted and hybrid platforms supporting CCM’s IT systems and services, • Define and improve monitoring, alerting, logging, and incident response practices to proactively identify risks and minimize customer impact, • Lead complex production incidents, perform root cause analysis, and drive corrective and preventive actions, • Mentor and provide technical guidance to junior and mid-level engineers without direct people-management responsibilities, • Collaborate with engineering, QA, security, and business teams to embed reliability throughout the SDLC, • Ensure systems and data are handled in compliance with legal, regulatory, and organizational requirements, • Develop and continuously improve production engineering processes, including:, • Change and configuration management, • Monitoring and observability, • Incident and emergency response, • Disaster recovery and business continuity, • Capacity planning and performance tuning, • Infrastructure-as-code and deployment automation, • Partner with leadership to establish and enforce consistent IT Production policies, standards, and tooling, • Act as a change agent for long-term technical strategy, identifying risks, dependencies, and opportunities across systems and teams, • Participate in a sustainable on-call rotation and contribute to ongoing improvements that reduce alert fatigue and operational overhead, • Build strong cross-functional relationships to align reliability initiatives with business and ministry outcomes, • Contribute to the exercise and expression of Christian Care Ministry’s Christian beliefs, • Perform all other duties as assigned Essential Skills & Abilities • Advanced expertise in AWS architecture, operations, and cost management, • Deep experience with Infrastructure as Code and modern cloud deployment patterns, • Ability to operate effectively in a fast-paced, multi-project environment while meeting commitments and deadlines, • Strong analytical and problem-solving skills for diagnosing complex, distributed systems, • Proven ability to lead through influence and mentor others without formal authority, • Strong collaboration, negotiation, and conflict-resolution skills, • Ability to define objectives, prioritize work, and manage time independently, • Ability to translate business and technical requirements into reliable, scalable solutions, • Organized, detail-oriented, with clear and effective written and verbal communication skills Core Competencies/Demonstrable Behaviors • Collaborates – builds partnerships and works collaboratively with others to meet objectives. This role requires a high level of internal customer interaction to meet objectives, • Situational Adaptability – adapting approach and demeanor in real time to match the shifting demands of different situations, • Tech Savvy – anticipate and adopt innovations in technology applications for business, • Strong analytical skills – ability to diagnose complex problems and issues with data not easily understood, • Planning and Organizing – ability to work effectively without supervision, • Member First – exhibits full commitment to serving members and/or clients by prioritizing their needs first in alignment with our program’s purpose. This commitment is demonstrated through understanding of the program(s), provided through quality and timely service while exercising empathy in every interaction. Every CCM employee shares responsibility to steward resources faithfully, removing barriers to understanding, and creating accessible, connected, and Christ-centered experiences., • Humble – demonstrates Christ-Centered humility by honoring others, accepting feedback, and prioritizing collective success over individual recognition, • Hungry – exhibits initiative, perseverance, and commitment to serving God through excellence. Demonstrates passion for personal and organizational growth while diligently advancing the mission of Christian Care Ministry, • Smart – shows relational and emotional intelligence, communicates effectively, collaborates harmoniously, and reads social cues with grace and discernment Education and/or Experience • Bachelor’s degree or higher in a relevant field - computer science, information systems, or engineering OR equivalent combination of education and relevant experience required, • 7+ years of experience solving customer problems with technical solutions, including 3+ years of site reliability engineering experience required, • Extensive hands-on experience designing, operating, and scaling production AWS environments required, • Strong preference for AWS certifications, including:, • AWS Certified SysOps Administrator, • AWS Certified DevOps Engineer, • AWS Certified Solutions Architect, • Experience with Agile and Scrum processes and complex IT projects, • Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA), • Experience in Financial or Healthcare payer-related field a plus Supervisory Responsibilities • This job has no supervisory responsibilities Incentives & Benefits We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others. For full-time employees working 30 hours or more, some of our benefits include, but are not limited to: • 100% paid Medical for employees/99% for family, • Generous employer Health Savings Account (HSA) contributions, • Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance, • 6 weeks of paid parental leave (for both mom and dad), • Dental - two plans to choose from, • Vision, • Short-term Disability, • Accident, Critical Illness, Hospital Indemnity, • 401(k) – up to 4% match on ROTH or Traditional contributions, • Generous paid-time off and 11 paid holidays, • Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo, • Employee Assistance Program including no cost, in-person mental health visits and employee discounts, • Monetary Anniversary Awards Program, • Monetary Birthday Awards, • Tuition Reimbursement Program Minimum Age Requirement: Due to the nature of the responsibilities associated with this position—including independent decision-making, access to confidential information, and potential exposure to regulated environments—candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.

Achieve a high level of automated testing coverage of both front end and back end systems. Proficiency in test automation frameworks (e. Experience with API testing tools (Postman, REST Assured, or equivalent).

Since our founding in 1996, we have been at the vanguard of financial technology, providing groundbreaking expertise, quantitative analytics and software that redefine pricing and risk management in the financial markets. With the strategic acquisitions of FINCAD, PolyPaths and Kynex, Numerix has further strengthened its leadership position empowering financial institutions worldwide, to transform risk into opportunities with confidence. As a Quantitative Developer, you will contribute to the successful delivery of customer onboarding, solution implementation and application support services for both our SaaS and on-premises clients. You will work hands-on with both our clients and the product team, always striving to meet our business objectives. The financial markets in which our customers operate are dynamic and fast paced. Thus, requiring the Customer Services and Product teams to be continuously adapting to work on innovative solutions that serve our customers. What You'll Do: • Help design complex valuation and risk solutions through customer implementation projects that include but not limited to;, • Capturing and translating customer business requirements into solution specifications and designs., • Front-to-Risk systems configuration., • Systems integration/interfaces., • Workflow automation., • First line troubleshooting during QA and customer testing., • Provide 1st class application support to our primarily Eastern Time Zone clients., • Contribute to the full lifecycle of product development working with a team of Financial Engineers, Quantitative Analysts, Solution Architects / Developers and Project Managers., • Partner closely with product engineering, product management, sales, pre-sales and support to deliver analytics solutions that meet our clients’ expectations., • Be an active contributor to change management, and to a positive, collaborative, and high performing team environment across Numerix as a whole. Measures of success: • Customer NPS focused on application support., • Contribute to the optimisation of Professional services revenue adopting best practice throughout project implementation., • Continuous training and knowledge exchange across technical resources in PS., • Support operational efficiency in PS by logging time in NetSuite diligently. What We're Looking For: • At least 4+ years experience in financial derivatives, risk analytics and capital markets with strong understanding of quantitative finance and technology., • Some experience with risk analytics including but not limited to Historical, Monte Carlo & Scenario VaR, XVA, PFE etc., as well as In-depth familiarity with Product Structures, Curve Building, Pricing Models, Risk and Market Reference Data., • Strong demonstration, communication, and interpersonal skills are a must., • Strong understanding of the Software Development Life-Cycle (SDLC) and best practices of the same (preferably Agile) and development tools like JIRA., • Strong hands-on experience with python and/or other programming languages., • Experience with cloud-based native services and SaaS offerings. Extra Credit: • Graduated with an advanced degree (Masters) in a technical discipline, such as quantitative finance, financial engineering, mathematics, or physics., • Worked as a consultant and/or other professional/client services teams on software implementation projects or some experience in product management. Where You’ll Work: This is a remote role, and will consider candidates from anywhere in the USA. There is no current travel requirement for this role, but we ask that the successful candidate be flexible for potential travel opportunities. An important note on salary: The annual pay range for this position is based on the preferred primary location of the role which is listed above. If you are applying to this role at a location that is not the preferred primary location, please keep in mind the salary range will vary and may fall outside of what is listed. Base pay offered may vary depending on job-related knowledge, skills, and experience. Also note that unsolicited contact from third-party recruiters or agencies will not be considered at this time. We respectfully request no outreach from agencies.

Siena is the first intelligence layer for customer experience. We're creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from support conversations to shopping experiences to voice and social media interactions. Siena doesn't just automate support; it powers shopping agents, builds persistent customer memory, generates actionable business insights, and creates empathetic interactions that feel human. We're transforming how businesses understand and connect with their customers, turning every interaction into intelligence that makes the next one better. We're a small, distributed team that punches way above our weight. Every person here has outsized impact because we've built leverage into everything we do. This philosophy makes us faster and, frankly, more fun to work with. If you're excited about building something that doesn't exist yet, keep reading. We're building agents that don't just respond to customers—they remember them, learn from every interaction, and connect experiences across channels. As a Product Manager, AI Agent Deployment you're embedded with strategic accounts, owning their deployment outcomes while building platform capabilities. Forward-deployed PM meets technical account ownership. You deploy agents and turn those insights into product improvements that scale. You're energized by the loop: deploy agents → drive outcomes → identify gaps → build platform improvements → repeat. * 3+ years in PM, solutions engineering, implementation, TAM, customer success engineering, or product ops * Experience with technical products and enterprise customers * AI-native mindset. You live in Claude Code, Cursor, and max out your LLM limits * You can scope webhooks, OAuth flows, and complex integrations * You ship features, write docs, run demos, and measure what matters * You've lived the problems customers are trying to solve. You know what "great CX" looks like * You can diagnose whether problems are technical, operational, or stakeholder-related and prioritize accordingly * You are comfortable advising CX leaders on organizational design, process optimization, and transformation strategy * Ability to work in North American time zones is a must * Own agent outcomes for strategic accounts end-to-end. * Deploy AI agents, drive automation rates, identify what's blocking progress, then build the platform fix * Work directly with enterprise CX leaders to design AI transformation roadmaps that you'll help execute * Turn deployment insights into platform capabilities that help every customer, not just the one you learned from * Build new agent capabilities that work seamlessly across platforms * Design evaluation systems that make our agents continuously smarter. QA suites, automated testing, performance monitoring * Run full launch cycles from internal testing to GA, including customer enablement * Demo your own products and co-sell alongside sales. You'll be known by name in our customer Slack communities * Competitive salary, equity, flexible remote work * Premium AI tools (ChatGPT, Claude, Perplexity Pro, Cursor) plus quarterly budget for new tools * Clear growth pathways into deeper specialization or team leadership * Meaningful impact. Your work directly shapes our product and company. * Globally distributed team working at the bleeding edge of CX and AI. * Great salary plus the opportunity for equity or stock grants. * Learning budget. If you're growing, so are we. * The thrill of building something new. Join us at a stage where your contributions matter most. * AI-fluency. Make AI your second nature. * Tackle unsolved problems. We’re redefining how customer experience will look like in the next decades. The people who thrive here are curious, customer-obsessed, and take ownership without being asked. They fix problems first and explain later. They're direct about feedback—both giving and receiving it—because they care more about getting things right than being polite. They maintain high standards while moving at startup speed, and they build real relationships with teammates because they know that's how great work gets done. When things get tough, they adapt and keep pushing forward. The people who thrive here treat AI like a natural extension of themselves. They've built their own ecosystem of agents - some for research, others for debugging, writing, analysis, or writing code. They know which AI works best for what problem. Everyone gets premium accounts (ChatGPT, Claude, Perplexity Pro, Cursor, Lovable) plus a quarterly budget for new tools. But the magic happens in how we share knowledge. Demo days where someone shows off a clever workflows. Slack threads about which model handles a specific use case better. Learning from each other's AI workflows. At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application. Siena provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

We're seeking an experienced QA Automation Engineer to join our Engineering team and participate in taking the quality of our SaaS platform to the next level. Conduct functional, system integration, and regression testing to validate application functionality against business requirements, with occa

Senior Software Engineer in Test is responsible for developing and maintaining software automation test frameworks and tools using programming languages and test automation libraries. Strong knowledge of QA methodologies, test planning, system dependencies, and product integration phases. The Natera

QA Automation using Selenium, TestNG, Java. Document/report automation using Apache POI & PDFBox. Performance testing with JMeter/WAPT Pro.

About Us! Founded in 2002, Raptor has partnered with more than 60,000 schools in 55 different countries, including 5,300+ K-12 US school districts, to provide integrated visitor, volunteer, attendance, dismissal, emergency management, and safeguarding software and services covering the complete spectrum of school and student safety. We are passionate about our mission to protect every child, every school, every day! About the Role Reporting to the Sr. Director of QA and DevSecOps, the Lead DevSecOps Engineer will drive the design, automation, and continuous improvement of secure cloud infrastructure and delivery pipelines across our Azure ecosystem. This player-coach role combines deep technical expertise with hands-on leadership, guiding a team of DevSecOps engineers to strengthen the security, reliability, and velocity of our software delivery lifecycle. The ideal candidate will drive operational excellence across our Azure-based infrastructure, champion best practices in security and deployment automation, and foster a culture of continuous improvement. You will partner closely with Development, QA, and InfoSec teams to embed security, compliance, and observability across our CI/CD processes—supporting both legacy .NET applications and modern microservices hosted in Azure. The ideal candidate will lead by example through technical contributions, mentorship, and adherence to organizational standards for speed, security, and efficiency. Responsibilities • Leadership and Mentorship: Guide a team of four DevSecOps engineers, promoting best practices in automation, security, and reliability., • Secure CI/CD Pipelines: Maintain GitLab-based pipelines, ensuring consistent integration of security scans, automated testing, and compliance gates., • Infrastructure as Code: Develop and maintain infrastructure through Terraform, enabling repeatable and auditable environment provisioning., • Cloud Operations: Architect, automate, and manage infrastructure in Azure (primary) with some AWS exposure, supporting hybrid and microservices deployments., • Monitoring and Observability: Implement and optimize alerting and performance monitoring through New Relic to ensure high availability and rapid incident response., • Security Integration and Automation: Partner with InfoSec to implement automated vulnerability scanning, key and secret management (Azure Key Vault), and continuous configuration monitoring aligned with SOC 2 and ISO 27001 standards., • Change Management & Compliance: Enforce disciplined change control, versioning, and deployment approvals in alignment with security and audit requirements., • Continuous Improvement: Identify opportunities to enhance delivery velocity, system resilience, and cost efficiency across the DevSecOps toolchain., • Incident Response: Participate in on-call rotation to support production environments and coordinate root-cause analysis and remediation., • Engineering Enablement: Work closely with Engineers to design scalable DevSecOps solutions that accelerate delivery, improve reliability, and enhance developer productivity., • Workflow Optimization: Streamline CI/CD processes and reduce friction through automation and tooling improvements., • Cloud Migration: Lead cloud migration initiatives ensuring secure, scalable, and cost-efficient operations across Azure and AWS., • FinOps & Cost Optimization: Manage and optimize cloud spend through FinOps methodologies and resource utilization monitoring., • Modern DevOps Practices: Champion trunk-based development, shift-left implementation and automated quality gates to improve software delivery maturity Qualifications • Senior level experience (combined 10+ years) in DevSecOps, DevOps, CloudOps, Site Reliability position(s), • Served in a mentor or leadership position – either formally or informally, • Willing to travel to the Houston office twice per year, • Deep hands-on experience with Microsoft Azure services including AKS, Key Vault, Application Configuration, Service Bus, and Azure SQL, • Proven experience managing .NET applications across both monolithic and microservices architectures for a SAAS platform, • Deep hands-on expertise with Azure (primary) and familiarity with AWS environments, • Strong proficiency in GitLab CI/CD, • Demonstrated skill in Infrastructure as Code using Terraform, • Solid understanding of containerization and orchestration (Docker, Kubernetes, AKS), • Experience implementing security automation, including SAST/DAST, secrets management, and compliance reporting, • Knowledge of cloud networking, IAM, and identity management (Azure AD, VNet, NSGs), • Proficiency in scripting (PowerShell, Bash, or Python), • Excellent communication skills and ability to collaborate across development, QA, and InfoSec teams Preferred Qualifications • Experience migrating from Jenkins, • Experience supporting SOC 2 or ISO 27001 audit readiness and evidence collection, • Familiarity with multi-cloud governance, cost optimization, and infrastructure monitoring best practices, • Prior experience mentoring or leading a small technical team in a DevSecOps or SRE function, • Bachelor’s degree in Computer Science, Information Security, or related field What's in it for you? • You will have the opportunity to shape DevSecOps standards and automation across a growing SaaS platform, • You will provide hands-on leadership of an established team driving meaningful transformation in delivery and security practices, • You will enjoy a modern technology stack and collaborative cross-functional culture, • You will join the gold standard in school safety software, • You will join a company where innovation and customer collaboration are part of what drives new product development to help keep kids safe., • You will work with diverse teams made up of some of the best minds in the industry., • You will exposure to strong mentorship and leadership that have supported a long history of career advancement opportunities for our employees., • You will have access to a robust benefits package that includes: Remote-first philosophy * Flexible paid time off * Paid parental leave * 11 Paid holidays per year * Workplace flexibility * Affordable health coverage (medical, dental, vision), paid 100% for employee only medical * 401(k) employer contribution to help you plan for the future * Company paid life insurance, STD, and LTD If you are a resident of California, Colorado, New Jersey, New York or Washington, please reach out to ___ for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis. Raptor Technologies is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.

The mission of the Software Development Engineer in Test (SDET) is to establish and evolve our approach to test automation, test strategy, and quality standards from the ground up—designing scalable, maintainable frameworks and partnering closely with engineering, product, data, and QA teams to de

Who are we? Polyconcept North America (PCNA) is the industry’s biggest and most diverse offering of promotional products and decoration services. At PCNA, we don’t just create products — we inspire brand experiences. Join our team and be part of a company where you can make a mark, build something meaningful, and grow in your career while helping brands leave lasting impressions. What we offer you • Full healthcare and benefits! The health and wellness of our employees is important to us, that’s why we offer benefits including medical, vision, dental, short-term disability, and more!, • Flexible scheduling, • 401k Matching, • Generous Paid Time Off and Holidays, • PCNA Cares Share Fund – donating to teammates in times of need Why you will make it your career • We invest heavily in modernization, operating more efficiently with cutting edge digital technology, • We value our employee’s contributions in a collaborative and inclusive work environment, • Our culture encourages listening, understanding and a sense of empathy makes PCNA stronger, • As the industry leader for environmental responsibility, sustainability is the key to every decision we make Our Values Delight Customers: Treat our customers the way you’d like to be treated. Work Smart: Time is valuable. Focus on the things that can have the biggest impact on our business and customers. Be inquisitive and innovative Think Team: Work together to get the job done. Be inclusive and collaborative. Own It: Be accountable. Embrace challenges as opportunities, roll up your sleeves and make it happen. Say It Like It Is: Be candid, honest and respectful. Offer constructive insights and welcome other’s input. Our Businesses Leed’s is the premier supplier of high-quality promotional products, with goods ranging from pens and drinkware to bags and mobile tech. Bullet is a leading supplier of low-price promotional products,​ offerin​g deep inventory, reliable service and 24-hour turnaround. Trimark, a member of PCNA, is a leading developer and manufacturer of logo'd apparel for the Canadian and U.S. promotional industries. Trimark sells logo'd apparel across 6 different categories: Polos, T-Shirts and Tops, Woven Shirts, Knits and Fleece, Jackets, and Accessories, including Headwear. At JournalBooks, we believe in creative minds working together to create something truly unique in journals and planners. ETS has always sought to provide the very best in service, product selection, printing capabilities and competitive pricing, focused on drinkware, ETS offers a broad range of high-quality drinkware categories. Spoke’s print-on-demand solutions and premium product assortment are standing by to help expand your inventory and fulfill your event and gifting needs! The Position The Marketing Automation Manager will act as a strategic and technical subject matter expert across the marketing automation landscape, with a focus on Salesforce Marketing Cloud, Sales Cloud, and other enterprise-level platforms utilized for segmentation and automation such as Airtable and Zapier. This individual will collaborate with internal stakeholders (Marketing, IT, Data/Analytics, UX, Creative, and Development teams) as well as external partners and vendors. This role requires the ability to translate marketing strategies into scalable, automated campaign journeys and trigger-based communications that deliver measurable value across the customer lifecycle. A strong grasp of Salesforce Marketing Cloud’s features, including SQL, AMPscript, HTML, and SSJS, are critical to success. Key Responsibilities • Optimize tools and technologies within the MarTech stack, especially Salesforce Marketing Cloud, Service Cloud and Sales Cloud., • Build and deploy sophisticated, multi-step automated campaigns across email, SMS, and web channels using Journey Builder, Automation Studio, and custom scripting., • Create and maintain dynamic emails and personalized experiences using AMPscript, SSJS, and HTML/CSS., • Use SQL to manage queries, build audiences, segment customer data, and enable advanced targeting strategies within Marketing Cloud., • Partner with Brand Marketing, Digital Experience, and CRM teams to design and execute full-funnel customer journeys., • Ensure data-driven marketing execution by integrating analytics, testing, and segmentation strategies into every campaign., • Develop robust QA and testing protocols for campaigns, automations, and dynamic content blocks., • Partner with Analytics and Data teams to access reporting systems and customer data sources; ensure accuracy and compliance with all customer-facing communications., • Collaborate with IT and data engineers on platform integrations, API connections, and data automation processes., • Develop and deploy robust reporting and dashboards within Salesforce and Marketing Cloud to inform decision making and strategy., • Monitor, analyze, and optimize campaign performance across channels; recommend and deploy ongoing improvements., • Utilize Zapier and Airtable for project management and workflow automations, • Create strong internal documentation and contribute to the development of process standards., • Provide training and support to internal users and ensure adoption of marketing automation best practices., • Support the implementation, governance, and management of Contact and Lead record accuracy, deduplication, and lifecycle updates across Salesforce Sales Cloud, Marketing Cloud, and Znode., • Monitor, troubleshoot, and enhance cross-platform data syncing mechanisms, ensuring real-time alignment between CRM, ecommerce, and marketing automation systems., • Maintain and govern data schemas, field mappings, and business logic for Contact and Lead objects, including opt-ins, preferences, and source attribution., • Partner with CRM and ecommerce stakeholders to continuously improve Lead-to-Contact conversion workflows, source tracking, and attribution logic., • Serve as the subject matter expert for both Salesforce CRM and Marketing Cloud, applying platform expertise to administrative tasks (e.g., data model config, permissions, Contact Builder setup) and executional tasks (e.g., campaign building, audience queries, triggered sends). Skills and Knowledge • Deep expertise in Salesforce Marketing Cloud (including Journey Builder, Automation Studio, Email Studio, and Contact Builder)., • Deep expertise in Salesforce Sales Cloud, with proven experience managing Contact and Lead objects, synchronizations, and lifecycle logic., • Strong working knowledge of SQL for audience segmentation and query automation., • Proven success building lead scoring models, lifecycle programs, and nurture tracks., • Skilled in campaign performance analysis, A/B testing, and optimization techniques., • Excellent organizational, communication, and documentation skills., • Able to manage multiple priorities in a fast-paced, agile environment., • Experience collaborating with cross-functional teams, including IT, UX, Analytics, and Creative., • Familiarity with email and SMS compliance and best practices (e.g. CAN-SPAM, TCPA, CASL), • Demonstrated ability to administer and optimize cross-platform integrations between CRM, marketing automation, and ecommerce platforms (e.g., Znode)., • Strong understanding of Contact Builder, data extensions, attribute groups, and audience architecture in Marketing Cloud., • Hands-on experience configuring Lead assignment rules, conversion logic, and field-level syncs in Salesforce CRM., • Experience and Working knowledge of Service Cloud, Sales Engagement & Cadences, and Data Cloud is a plus., • Proficient in AMPscript, HTML/CSS, and SSJS to enable personalization and scripting in campaigns. Minimum Qualifications • Bachelor's degree in Marketing, Communications, Computer Science, or related, • 3+ years of experience with Salesforce Marketing Cloud and Salesforce Sales Cloud, • 3+ years of hands-on experience in a high-volume marketing automation role, • Experience with customer data platforms (CDPs), CRM integrations, and web analytics is a plus, • Certifications in Salesforce Marketing Cloud are preferred but not required, • Certifications in Salesforce Sales/Service Cloud are preferred but not required Residency Requirements: Must be located in one of the following states: Colorado, Florida, Georgia, Kentucky, Massachusetts, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Texas, or Utah. Together We Inspire Pride We want our team members to be proud of the essential work they do, our commitment to the sustainability, and the overall customer experience. We are a culture that will invest heavily in our people, our company and in state-of-the-art technology to be at the forefront of innovation. PCNA is an equal opportunity employer. PCNA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, or any characteristic applicable under state, federal and local laws. Fraud Disclaimer: PCNA is aware of recruitment scams in which individuals are falsely claiming to represent our company and/or our employees. All legitimate communication from PCNA will come from our Applicant Tracking System, LinkedIn Recruiter, or a verified PCNA email address ending in @pcna(.)com. We do NOT conduct interviews via instant messaging platforms like Skype or request sensitive personal information early in the hiring process. If you receive a message that seems suspicious, we recommend verifying its legitimacy and immediately reporting any fraudulent activity.

Partner with developers, QA engineers, and the QA Automation Architect to ensure automation efforts align with feature development and application requirements. Share knowledge and provide guidance to QA engineers building automation skills across squads. QA automation, or equivalent engineering rol

The QA Engineer III (API) owns the quality testing of internally-developed delivery platforms and fleetware systems. This role is responsible for ensuring high-quality weekly releases, various testing initiatives related to cloud infrastructure, API test automation, security engineering, regulatory

Job DescriptionAbout NationMind LLC: NationMind LLC is a technology consulting firm focused on software development and QA testing services. We help clients build reliable, scalable applications with a strong emphasis on automation, performance, and quality. Our team works across industries, delivering solutions that drive innovation and operational efficiency. We are currently hiring skilled professionals for Cloud Computing Specialist (ServiceNow CSM) to join our growing team. Role: Cloud Computing Specialist (ServiceNow CSM) Experience Required: 7-9 Yrs LOCATION: New York, NY (Hybrid) - 3 days on site, 2 days remote. Contract: 6 months Required: Must be ServiceNow Certified Implementation Specialist Customer Service Management (CISCSM) ROLE SUMMARY: • Design, configure, deploy, and support ServiceNow Customer Service Management (CSM) solutions., • Translate business requirements into scalable applications with robust reporting and governance. RESPONSIBILITIES: • Lead endtoend CSM implementations from discovery through deployment and hypercare., • Configure core CSM: case management, SLAs/entitlements, knowledge, portals/communities, omnichannel intake., • Build reports and Performance Analytics dashboards with KPIs, indicators, and scheduled reporting., • Automate workflows using Flow Designer, IntegrationHub, Business Rules, Client Scripts, Script Includes, Glide APIs., • Integrate systems via REST/SOAP; implement secure auth (OAuth2, API keys) and SSO (SAML/OIDC)., • Manage data imports/transforms, data quality rules, and align models with legacy Siebel CRM System., • Enforce platform security and governance: ACLs, roles, RBAC, update sets, source control, environment promotion., • Optimize performance and reliability; troubleshoot incidents/problems and perform rootcause analysis., • Drive quality assurance (ATF, unit/UAT plans), release notes, upgrades, and regression testing., • Produce documentation (design specs, runbooks) and deliver stakeholder training. REQUIRED QUALIFICATIONS: • ServiceNow certification: CISCSM (Customer Service Management)., • 46 years handson ServiceNow admin/development; 2+ full CSM implementations., • Platform expertise: configuration/customization across CSM/CRM; Flow Designer, IntegrationHub, Business Rules, Client Scripts, Script Includes, Glide APIs., • Reporting & Performance Analytics: KPIs, indicators, widgets, dashboards, scheduled reports, scorecards., • Security & governance: ACLs, roles, data policies, encryption, update sets, source control, CI/CD promotion practices., • Architecture & data: SaaS/multitenant concepts; data modeling; CMDB relationships; familiarity with CSDM., • Integrations: REST/SOAP, webhooks; JSON/XML; auth via OAuth2 and SAML/OIDC., • Delivery excellence: ATF, versioning, release/change management, documentation., • Education: Bachelor's in CS/IS/Engineering or equivalent experience., • Professional skills: analytical problemsolving, reliable followthrough, deadline ownership, independent work, and crossteam collaboration. PREFERRED / NICETOHAVE: • Service Portal, Virtual Agent, Workforce Optimization, Communities for CSM., • Integrations with ITSM, Field Service, CRM, or contact center platforms., • CI/CD (Azure DevOps/Jenkins) and Git for update sets/source control., • Security/compliance awareness (e.g., SOC2, ISO 27001)., • Jira/ADO for backlog management; Confluence for documentation. SUCCESS INDICATORS (612 MONTHS): • Productionready CSM implementation improving case resolution time and CSAT., • Rolebased dashboards and PA KPIs live for operations and leadership., • Established governance (coding standards, ACL model, CI/CD flow) with reduced platform incidents.

Location: Remote (Onshore Preferred) Scale IR is building the future of capital-raising infrastructure. We integrate CRMs, dialers, and marketing systems into a unified data environment that powers engagement, conversion, and reporting. Our ecosystem is complex and fast-moving we need a developer who can keep integrations stable, troubleshoot quickly, and support new feature development as we scale. We are looking for a Backend Developer / Integration Engineer to maintain and extend our internal platform. This role will focus on CRM integrations, webhook management, and backend data handling, with the ability to troubleshoot and deliver new features in a structured but fast-moving environment. You will step into an existing system with multiple integrations (HubSpot, GoHighLevel, ActiveCampaign, Meta, Google, Supabase) and be responsible for ensuring smooth operation, handling bug fixes, and supporting forward-looking feature builds. * Own backend integrations with CRMs and third-party systems (HubSpot, GoHighLevel, ActiveCampaign, Meta, Google, etc.). * Manage and optimize webhook subscriptions to ensure data accuracy and reliability. * Troubleshoot and resolve backend/data issues when systems dont sync correctly. * Maintain and extend Supabase/PostgreSQL database structures for data management. * Optimize and maintain SQL queries and database performance to support analytics and reporting. * Partner with analysts to translate reporting/QA issues into effective backend fixes. * Support app deployment and maintenance (private/public apps, OAuth/SSO considerations). * Collaborate with internal stakeholders to scope technical requirements and translate them into functional builds. * Partner with contract developers on forward-looking features (LLM agents, AI integrations). * Provide documentation and support knowledge transfer during onboarding. * 35+ years of backend development experience with strong proficiency in JavaScript (Node.js). * Proven experience with API integrations (REST, GraphQL) and CRM platforms (HubSpot, GoHighLevel, ActiveCampaign). * Strong knowledge of webhooks and event-driven architecture. * Solid SQL skills with ability to debug and optimize queries (Supabase/Postgres) * Experience with databases (Supabase/PostgreSQL preferred). * Comfort working in a complex system with many interdependencies. * Strong debugging/problem-solving skills for production issues. * Strong QA/problem-solving mindset, motivated to fix root causes * Ability to work independently and manage time effectively in a remote environment. * Strong communication skills for working with non-technical stakeholders. * Experience with app marketplaces (HubSpot App Marketplace, GoHighLevel Marketplace). * Prior exposure to data-heavy systems and workflow automation. * Interest or background in AI/LLM integrations. * Experience working in startups or high-growth environments. * Competitive compensation based on experience. * Flexible, remote-first environment. * Opportunity to work on forward-looking products in capital raising, sales ops, and AI. * Collaborative, entrepreneurial culture with exposure to strategy and product roadmap.

About Us: Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems. We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications. Responsibilities: Architecture & Modernization • Shape architecture for platform subsystems (databases, calculation engines, UI frameworks, file systems, APIs, licensing), • Evaluate design options, identify tradeoffs, and ensure long-term performance, scalability, security, and maintainability, • Drive consistency in design patterns and engineering standards across the codebase Execution & Delivery • Own technical delivery of features from design through release, • Translate business and product requirements into clear technical specifications, • Lead investigations of complex bugs, performance issues, and cross-module interactions Quality & Support • Conduct code reviews and coach engineers on writing maintainable and scalable code, • Partner with QA on test strategies and provide technical analysis during triage, • Serve as an escalation point for Support on advanced technical issues Collaboration & Knowledge Sharing • Provide technical input during roadmap planning and raise technical debt concerns, • Collaborate on QA automation efforts and CI/CD pipeline improvements, • Document designs and share knowledge across the team Qualifications: Required • Bachelor’s degree in Computer Science or related field, or equivalent experience, • 5+ years of experience in desktop software development, • Proficiency in modern C++ (C++14 or later), • Experience developing Windows applications using Visual Studio (2019 or later), • Experience working in large, legacy codebases with established patterns, • Strong debugging and problem-solving skills for complex, multi-module systems, • Effective communication of technical concepts to Product Manager, QA, Support, and engineering peers Preferred • Experience designing or consolidating multiple API interfaces (e.g., COM, OPC, VBA, REST) into unified, technology-agnostic APIs, • Understanding of COM, including interfaces, IDL, COM DLLs, and registration, • Familiarity with OPC interfaces in automation, simulation, or digital twin environments, including modern integrations such as MQTT, • Experience with structured data formats used in integrations (e.g., XML, JSON), • Experience with relational databases (e.g., SQLite, ODBC), including schema design, data access patterns, and advanced storage approaches (e.g., virtual file systems, BLOB-based persistence), • Experience using general-purpose scripting (e.g., Python, PowerShell) for automation, build tooling, or data operations, • Experience working with large, multi-component build systems and automation, • Experience with modern licensing platforms (e.g., Zentitle, FlexNet, Sentinel), • Understanding of Microsoft Foundation Classes (MFC) for Windows UI development, • Understanding of Windows system administration and desktop deployment EOE Statement: Datacor is an Equal Opportunity Employer and does not discriminate on the basis or race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

Reveal is a dynamic startup revolutionizing field operations by providing software tools and insights to individuals in remote, disconnected, and extreme environments. Our products include Farsight, a 3D processing and mission planning tool, as well as Identifi which enables secure and rapid identity verification. Reveal is deeply committed to supporting defense, security, and safety missions. We're growing our team to meet expanding demands and opportunities. Our team has deep experience in 3D visualization, photogrammetry, applied machine learning, computer vision, and autonomy. You will be working collaboratively with all teams in Reveal to define and execute the roadmap for Farsight, Identifi, and our future products. This role might be for you if you thrive in a fast-paced, autonomous working environment. You have proven success in developing technical materials from conceptual ideas and are motivated by growth opportunities. Reveal is a dynamic startup revolutionizing field operations by providing software tools and insights to individuals in remote, disconnected, and extreme environments. Our products include Farsight, a 3D processing and mission planning tool, as well as Identifi which enables secure and rapid identity verification. Reveal is deeply committed to supporting defense, security, and safety missions. We're growing our team to meet expanding demands and opportunities. We are looking for a Senior Backend Software Engineer to own and drive development of the backend infrastructure for our multi-platform applications. You will be working collaboratively with all teams in Reveal to define and execute the technical roadmap for Identifi, and our future Human Systems products. This role might be for you if: You thrive in a fast paced collaborative engineering environment without extensive oversight. You have proven success owning features and products from concept through development, QA, release, and support. • Design, build, and maintain scalable APIs using Ruby on Rails, supporting mobile, desktop and web clients with a focus on performance, reliability, and maintainability, • Containerize applications and supporting services using Docker and supported deployment workflows for consistent environments across development, staging, and production, • Lead database design and management efforts, including schema design, data modeling, query optimization, migrations, and performance tuning in PostgreSQL, • Maintain DevOps and CI/CD pipelines, improving build automation, test reliability, and deployment processes to increase developer velocity and system stability, • Ensure security and compliance requirements are met by implementing secure coding practices, authentication and authorization controls, encryption strategies, and vulnerability mitigation, • Work across the team and specialties to drive quality through architecture, code review, and collaborative development., • Assist our business development and mission success teams with troubleshooting and technical issues, • 8+ years of experience in Backend development, • Expertise in Ruby and SQL, including designing backend architectures, building scalable services, and optimizing complex database queries, • Deep understanding of security architecture and cryptography, including key management, threat modeling, secure system design, and defending against common attack vectors., • Strong experience using Docker and Kubernetes to containerize applications, manage deployments, configure services, and operate production workloads, • Deep expertise with PostgreSQL, including advanced data modeling, query optimization, indexing strategies, transaction management, and operating production databases at scale, • Can manage your own productivity in an asynchronous, fully remote environmentWillingness to learn new technologies and tools as needed, and to read and refactor code to make it better, even if it's not your own, • Startup experience, • Worked with LLMs and AI-powered systems, including integrating AI services into backend workflows, designing APIs that support AI features, and evaluating model capabilities and limitations for production use cases, • Designed and implemented solutions using graph databases (e.g., Neo4j or similar), including modeling complex relationships, writing efficient graph queries, and applying graph concepts to solve real-world data problems, • Proactive and creative problem solver, comfort stepping into the unfamiliar and figuring things out, • Experience designing and building APIs that support mobile applications, including considerations for performance, reliability, versioning, offline/low-bandwidth environments, and secure data exchange, • Experience working with TAK (Team Awareness Kit) servers and ecosystems, including integrating with TAK services, managing data flows, and supporting mission-critical or real-time systems, • Exposure to secure handling and storage of biometric data, including familiarity with relevant standards such as EBTS, data protection requirements, and best practices for privacy, encryption, and compliance, • Past experience developing products for public safety or DoD applications, • Understanding of additional languages used at Reveal: Kotlin, C++, C#, Python, • Base Salary ($150,000 - $185,000 depending on experience) + Equity, • Salary is determined by the applicant's experience, knowledge, skills, abilities, internal equity, and alignment with market data., • Medical, Dental, Vision coverage, • HSA/FSA options, • Parental Leave, • 401(k): 100% match for the first 6% contributed, • Unlimited Paid Time Off

At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift. Working at Lexipol means making a difference – day in and day out. Lexipol is searching for a hands-on DevOps Manager to lead and support our DevOps initiatives, with a strong focus on security, SOC2 compliance, and reliable infrastructure across both cloud and physical data center environments. This role blends leadership with execution, requiring someone who is equally comfortable guiding a team and rolling up their sleeves to solve complex technical challenges. The DevOps Manager will work closely with engineering and cross-functional teams to build, deploy, and maintain scalable, secure infrastructure while driving operational excellence. This is a remote position with some travel to the corporate office in Frisco, TX, #LI-Remote. Hands-On DevOps Leadership • Lead by example as a player-coach, actively contributing to infrastructure design, automation, and incident response., • Partner with engineering teams to improve system reliability, scalability, and deployment velocity., • Design, build, and maintain scalable infrastructure across development, QA, and production environments in AWS and co-location facilities., • Collaborate with developers and architects to select appropriate cloud resources, balancing performance, cost, and security., • Build, optimize, and maintain CI/CD pipelines to enable fast, reliable releases., • Drive automation efforts across infrastructure provisioning, configuration management, and deployments., • Monitor system performance and availability, ensuring high uptime and rapid issue resolution., • Participate in on-call rotations and lead incident response efforts when needed., • Develop and maintain runbooks, documentation, and post-incident reviews to improve operational maturity., • Implement and maintain security best practices across infrastructure and systems., • Support SOC2 compliance efforts, including audit readiness, logging, and traceability., • Mentor and develop DevOps engineers, fostering a culture of ownership and continuous improvement., • Collaborate cross-functionally with Engineering, QA, Data, and Business Systems teams to align priorities and solutions., • Act as a trusted partner to stakeholders, helping translate business needs into technical solutions.Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time. Qualifications: • Educational Background: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience)., • Professional Experience: Proven experience in a DevOps or SRE role with hands-on expertise in cloud infrastructure, particularly AWS (API Gateway, Lambda, MySQL)., • Compliance and Security Expertise: Experience supporting SOC2 environments and applying strong security practices., • Leadership Skills: Experience leading or mentoring engineers, with the ability to balance hands-on work and team development., • Technical Proficiencies: Strong experience with DevOps and SRE practices, cloud platforms (AWS preferred; Azure/GCP a plus), infrastructure as code, and automation tools., • Experience implementing performance and reliability testing practices (including chaos testing)., • Built or supported internal tools and platforms to improve developer productivity., • Experience with incident management across L1–L3 support models. Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy, training, and wellness support, committed to improving the quality of life for all community members. Our solutions include state-specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than 2 million public safety and government professionals in over 12,000 agencies and municipalities. For additional information, visit ___. Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state, and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training. #LI-AD1

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a ___ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a ___ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in ___, committed to making a positive impact on its customers, employees, and communities. The Role The Senior Product Manager, Vault CRM Campaign Manager, is a critical position responsible for understanding global Marketing Automation commercial landscape. You will be responsible for defining and communicating the roadmap to internal and external customers, while working closely with the engineering team to bring your vision to life, as you jointly develop a world class solution. In this role, you will have the opportunity to work with a team of life sciences industry and technology A-players, who, together, are bringing the next generation of commercial solutions to the life sciences industry. The ideal candidate blends traditional inbound product management skills, in depth understanding of life sciences business processes, technology and challenges as well as a passion for solving complex design problems with elegant, inventive solutions. \n What You'll Do • Drive strategic direction of Veeva’s new Commercial solutions, building a new, better CRM on the Vault Platform that includes Campaign Manager, • Define product priorities and roadmap by collecting and synthesizing input from customers, partners, executives, market owners, sales, services, and engineering, • Be the voice of the customer and work collaboratively with product development teams to design and deliver product capabilities that meet customer/market requirements, • Evangelize products and become the subject matter expert for internal audiences, external customers, and market facing communications, • Collaborate with other departments (e.g. UX, engineering, QA, operations, etc.) to manage resources, timelines, and conflicts, • Ultimately you are responsible for creating features that are built, delivered with quality, and delight customers Requirements • 5+ years of product management experience in the Marketing Automation software industry, • Experience in researching and understanding customer and market requirements to develop short and long term product roadmaps and plans, • Experience developing configurable enterprise SaaS solutions in an agile environment, • Experience writing detailed user stories and managing a feature backlog, • Track record of effectively collaborating with engineering/QA to define, design, and deliver product, • Ability to understand and communicate architectural requirements, preferences, and limitations, • Experience interacting with customers, development, and consulting teams, both local and remote, • Ability to work independently in a dynamic environment, with little direct supervision, • Strong communication skills: written, verbal, and formal presentation, • A strong sense of professional ethics Nice to Have • Experience with commercial aspects of the Life Sciences industry, including Inside Sales or Field Sales or Field Medical teams and their respective processes, • Prior work in software development, or computer science degree Perks & Benefits • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • 1% charitable giving program Compensation • Base pay: $120,000 - $200,000, • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ___.

Welcome to ___— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of ___, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility Our Zendesk Customer Success Manager will be an integral part of our CX Platforms Team at TELUS Digital. This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote) capacity from within the U.S. TELUS Digital is seeking an exceptional Zendesk Customer Success Consultant (AI & Support Ops) to help clients accelerate value from their Zendesk and Zendesk for Contact Center solutions. This role requires deep Zendesk expertise, a customer-centric consulting approach, and the ability to deliver hands-on configuration and practical solutions in a fast-paced, agile environment. This is primarily a managed services and post-go-live optimization role, with the opportunity to lead AI expert advisory engagements as part of our services. As part of our customer success, managed services, and support operations consulting team, you will partner with client stakeholders and TELUS Digital delivery teams to optimize Zendesk solutions after go-live. You will lead post-go-live support and optimization by triaging issues, identifying root causes, implementing configuration enhancements, and advising on best practices to improve efficiency, agent experience, and resolution outcomes. You will also enable teams through documentation, training, and change adoption. A core focus of this role is AI adoption and optimization to increase automated and assisted resolution. You will accelerate customers’ time to value by driving adoption and operational excellence for Zendesk AI, from initial deployment through scale, leveraging capabilities such as Copilot, automation, bots, and QA features to increase productivity, improve resolution rates, and enhance self-service and reporting. This role also supports TELUS Digital’s AI advisory offerings, providing phased guidance and ongoing optimization for Zendesk AI Agents and/or Zendesk Copilot. This role is ideal for someone passionate about improving customer experiences and energized by continuous optimization of Zendesk and AI-enabled support operations. * Managed Services Delivery & Customer Success * Deliver billable managed services for Zendesk and Zendesk Contact Center, focused on platform health, adoption, and measurable outcomes * Manage a portfolio backlog of optimization, maintenance, and enhancement requests, including intake, scoping, prioritization, and progress updates * Respond to reactive requests while providing proactive recommendations to improve performance and adoption * Coordinate escalations and high-impact issues, communicating clearly and driving resolution to maintain customer confidence * Support Operations Advisory & Optimization * Lead discovery and needs assessments to understand support goals, pain points, and constraints * Advise clients on best practices across ticket lifecycle, SLAs, routing, escalation, and agent workflows * Translate operational recommendations into practical platform changes and process improvements * Zendesk Administration & Configuration * Configure and optimize Zendesk capabilities across Support, Guide, Messaging, and voice or contact center workflows * Build and maintain workflows using Zendesk configuration tools such as triggers, automations, views, macros, and forms * Manage configuration changes with testing, validation, and clear documentation * AI Adoption & Resolution Acceleration * Drive adoption and optimization of Zendesk AI capabilities, including Copilot, AI Agents, automation, and QA features * Improve assisted resolution through AI-supported summaries, suggested replies, and agent guidance * Improve automated resolution through effective bot experiences, containment, and handoff to agents * Monitor AI performance and quality, then tune workflows and knowledge sources to improve results over time * AI Expert Advisory Engagements * Deliver billable AI expert advisory engagements that help clients define use cases, success metrics, and an AI adoption roadmap * Provide phased guidance across AI rollout, expansion, and ongoing optimization to improve automated and assisted resolution * Produce clear recommendations and action plans, and track progress against agreed outcomes * Reporting, Analytics & Support Insights * Build and maintain dashboards and reporting to track volume, backlog, resolution performance, and key support KPIs * Analyze ticket and CSAT data to identify trends, root causes, and improvement opportunities * Provide clear recommendations and stakeholder updates based on data and observed outcomes * Enablement, Documentation & Change Adoption * Deliver training and workshops for admins, leaders, and agents to support adoption of new workflows and AI features * Create and maintain practical documentation including runbooks, playbooks, and configuration notes * Improve self-service and knowledge by assessing Help Center performance and recommending content updates * Integrations & Technical Troubleshooting (Partner with Engineering) * Troubleshoot issues across configuration, routing, APIs, and webhooks, and coordinate escalation to engineering when needed * Support integration discovery and requirements, and assist with testing and validation * Document incidents, root cause findings, and remediation steps to prevent repeat issues * Bachelor’s degree in Business, Computer Science, Engineering, or equivalent practical experience * 3+ years in customer success, managed services, CRM/contact center consulting, or support operations roles with hands-on Zendesk responsibility * Zendesk Expertise: Proven experience configuring and optimizing the Zendesk Suite (workflows, routing, roles/permissions, Guide/knowledge, and reporting); experience with Zendesk Contact Center is an asset * AI and Automation: Experience driving adoption and optimization of Zendesk AI capabilities such as Copilot, AI Agents, and QA features, with a focus on improving assisted and automated resolution * Support Operations Knowledge: Strong understanding of support processes and metrics, including ticket lifecycle, SLAs, knowledge management, and omnichannel operations * Technical Aptitude: Comfortable troubleshooting configuration and integration issues, reading API logs, and working with JSON (basic HTML/CSS/JavaScript and XML are a plus) * Consulting and Delivery Skills: Ability to lead discovery, translate business problems into practical recommendations, scope and estimate work, and manage a prioritized backlog across customers * Communication and Client Management: Strong stakeholder management and written communication skills; able to build trusted relationships with both technical teams and senior leaders * Zendesk Certifications: Zendesk Certified Support Administrator and/or other relevant Zendesk certifications * Managed Services Experience: Experience supporting a portfolio of customers, balancing competing priorities, and delivering outcomes within subscription-based or hours-based services * AI Advisory Experience: Experience delivering structured AI advisory engagements, success plans, and optimization roadmaps tied to measurable outcomes * Integrations (Partnered): Familiarity with REST APIs, webhooks, and middleware; able to support discovery and troubleshooting while partnering with engineering for complex builds * Platform Breadth: Experience with other CRM/CCaaS platforms (e.g., Salesforce Service Cloud, Microsoft Dynamics, Genesys, Five9, Amazon Connect) * Facilitation: Strong workshop and training facilitation skills for admins, agents, and leadership audiences At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our .

Remote (U.S.-Based) · Full-Time · Specialist / Mid Level Since 1979, History Factory has been driven by the pioneering idea of making an organization's history more useful for driving its business. Today, many of the world's best enterprises turn to History Factory for unparalleled expertise at the intersection of business and history. Our unmatched combination of research and insights, standard-setting archives management, and award-winning creative transforms a company's inventory of experience — its history and heritage — into better performance and results. We are looking for a hands-on Marketing Operations Specialist to own, administer, and continuously improve the marketing and sales technology stack that powers History Factory's growth. You'll receive clear business priorities and translate them into working systems: automated workflows, integrated data pipelines, clean contact databases, and dashboards that give our sales and leadership teams real visibility into what's working. HubSpot is the core of our stack. If you don't love living inside HubSpot, this role isn't for you. If you do, you'll have plenty to build: connecting Seamless.AI and Workamajig to HubSpot, configuring detailed analytics data and creating reports/dashboards within Hubspot for our sales and marketing teams, orchestrating lead routing and drip campaigns, and coordinating web updates with our external development partner. You'll report directly to our Client Partner Strategist, with a dotted-line relationship to our Head of Technology for integration architecture support. HubSpot Administration & Automation • Own and administer the full HubSpot instance (Sales Professional license), including contact and company records, deal pipelines, lifecycle stages, and user permissions., • Build, test, and maintain automated workflows for lead nurturing, internal notifications, task assignment, and follow-up sequences., • Configure and manage lead routing rules, lifecycle stage transitions, and MQL/SQL handoff logic., • Design and deploy segmented email campaigns and drip sequences, from list build to send to performance analysis., • Build and maintain dashboards and custom reports that give sales, marketing, and leadership accurate visibility into pipeline health, campaign performance, and lead quality., • Build and maintain the bidirectional data sync between HubSpot and Workamajig (our project management platform) using Zapier - ensuring deal and project data stays current in both systems., • Configure and manage the Seamless.AI integration with HubSpot, including field mapping, deduplication rules, and data quality thresholds to prevent contact database degradation., • Manage the WordPress-to-HubSpot connection via Gravity Forms, ensuring all web forms capture, route, and attribute correctly within HubSpot., • Oversee the LinkedIn Ads integration with HubSpot, verifying conversion tracking, audience syncing, and attribution accuracy., • Own Google Analytics 4 from configuration through reporting — set up event tracking, conversion goals, and audience segments; ensure accurate data flows to the website and downstream tools., • Identify and close tracking gaps between GA4, HubSpot, and our WordPress site; work with our Head of Technology to validate data integrity., • Serve as the internal technical point of contact for historyfactory.com and the other related websites, translating business and marketing requirements into clear briefs for our external web development partner and internal design team., • Review and QA web updates, form configurations, and tracking implementations before they go live., • Coordinate with external SEO and analytics partners to ensure tracking is configured correctly and delivering actionable data., • 2–3 years of hands-on experience in a marketing operations, marketing technology, or revenue operations role., • Advanced proficiency with HubSpot CRM: specifically Sales Hub workflows, contact/company properties, lists, pipelines, sequences, dashboards, and reporting. HubSpot Marketing Software or Inbound Certification strongly preferred., • Demonstrated experience building integrations between marketing/sales tools using Zapier, native connectors, or similar middleware., • Experience managing and importing data from a sales intelligence platform (Seamless.AI, ZoomInfo, Apollo, or equivalent) with attention to data quality and deduplication., • Strong attention to detail and a systematic approach to diagnosing and resolving issues in complex, multi-tool data environments., • Clear written and verbal communication skills; you'll regularly translate technical findings into plain language for non-technical stakeholders., • Comfort operating with autonomy in a small team; you can manage your own priorities and deliver without close supervision once requirements are clear., • HubSpot Sales Software or Operations Hub Certification., • Experience with Workamajig or a comparable creative/agency project management platform., • Experience in a professional services, creative agency, or B2B services environment., • Basic understanding of HTML/CSS sufficient to troubleshoot email template rendering or identify tracking snippet placement issues., • Experience with LinkedIn Campaign Manager and its CRM integration capabilities. This role is not a marketing strategy role (strategy and business direction are handled internally), a web developer position (you’ll coordinate web work, not code it), or a senior architect/manager role. Salary Range: $60,000–$75,000 (commensurate with experience and location) EEO and accessibility Statement History Factory is an equal opportunity employer and makes employment decisions based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity or expression, marital status, age, family medical history or genetic information, disability, past or present military service, or any other characteristics protected under the laws applicable in the locations where History Factory operates. History Factory will not tolerate discrimination or harassment based on any of these characteristics. History Factory is committed to the full inclusion of all individuals. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact .

Job Title: NetSuite Architect Location: Remote (US-Based) Job Type: Long-Term Contract We are seeking a highly skilled and experienced NetSuite Architect to join our team. This is a critical technical role requiring a deep understanding of NetSuite’s advanced features—particularly the Advanced Revenue Module (ARM)—and the ability to lead the design, development, and optimization of NetSuite implementations and integrations. • Architect and implement scalable solutions using NetSuite native features, with a primary focus on Advanced Revenue Management (ARM)., • Design and document system configurations, custom scripts, and integrations, with emphasis on record structures, RESTlets, and scripting., • Collaborate with cross-functional teams to gather business requirements and translate them into functional and technical specifications., • Own the revenue recognition function and ensure alignment with business needs and compliance standards., • Partner closely with QA teams to support comprehensive test planning and execution for a wide variety of use cases., • Participate across all phases of the Software Development Life Cycle (SDLC) including requirements gathering, solution design, configuration, testing, deployment, and post-go-live support., • Analyze existing implementations and identify opportunities for optimization, automation, and increased efficiency., • Engage with stakeholders at multiple levels, including technical teams, business users, and senior management, to deliver high-impact solutions., • Minimum 5 years of hands-on experience specifically with NetSuite., • Proven experience with the Advanced Revenue Module (ARM), item catalog structuring, and NetSuite record management., • In-depth understanding of revenue recognition principles and how they are supported in NetSuite., • Demonstrated ability to write clear and effective functional and design documentation., • Hands-on experience with NetSuite SuiteScript, RESTlets, and integration approaches., • Strong interpersonal and communication skills—both written and verbal., • Experience in working with cross-functional teams in a collaborative, fast-paced environment., • Experience using GitHub and JIRA for code management and task tracking., • One or more NetSuite certifications (e.g., NetSuite ERP Consultant, SuiteCloud Developer) strongly preferred., • Background in technical leadership or mentoring within NetSuite implementation teams is a plus., • Familiarity with agile methodologies and modern SDLC practices.

Job Title: Pega Quality Assurance Tester JOB TYPE: Full-Time JOB LOCATION: Remote/Tallahassee, FL. JOB SUMMARY: Genesis Consulting is seeking an experienced, forward-thinking Pega Quality Assurance Tester to support a multi-phase cloud modernization initiative involving the rewrite and migration of two critical legacy applications to the Pega Cloud for Government platform. This effort is focused on improving system performance, enhancing user experience, optimizing workflows, strengthening security, and aligning applications to the department’s unified modernization architecture. The QA Tester will play a key role in ensuring quality across the software development lifecycle by validating functionality, integrations, and performance within an agile delivery environment. DUTIES AND RESPONSIBILITIES: · Develop, execute, and maintain test strategies, test plans, and test cases for Pega-based applications undergoing modernization and cloud migration. · Perform functional, regression, integration, system, and user acceptance testing (UAT) for applications built on Pega Cloud for Government. · Validate end-to-end business workflows to ensure alignment with redesigned processes and modernization objectives. · Collaborate with Business Analysts, Developers, and Product Owners to clarify requirements and acceptance criteria. · Participate in Agile ceremonies (sprint planning, daily stand-ups, sprint reviews, retrospectives) and contribute to continuous improvement. · Design and execute test scenarios for data migration and validation, ensuring data integrity between legacy systems and Pega Cloud. · Perform API and integration testing across interfacing systems. · Identify, document, and track defects using tools such as Jira; work closely with development teams to support resolution and retesting. · Support performance and load testing efforts to ensure scalability and reliability of cloud-based applications. · Validate security and access controls, ensuring compliance with state and regulatory requirements. · Maintain test documentation and traceability between requirements, test cases, and defects. · Assist with automation testing initiatives where applicable to improve testing efficiency and coverage. MINIMUM QUALIFICATIONS/EXPERIENCE: · 3+ years of software QA/testing experience, preferably in enterprise or government environments. · Hands-on experience testing applications built on the Pega platform. · Experience with cloud-based applications, ideally within Pega Cloud for Government or similar environments. · Strong understanding of software testing methodologies, SDLC, and Agile frameworks. · Experience with test management and defect tracking tools (e.g., Jira, Azure DevOps, HP ALM). · Experience with API testing tools (e.g., Postman, SoapUI). · Familiarity with data migration testing and validation techniques. · Strong analytical, problem-solving, and communication skills. Preferred Qualifications: · Experience supporting cloud modernization or legacy system transformation projects. · Knowledge of Pega case management, workflows, and rules. · Experience with test automation tools (e.g., Selenium, Pega automation frameworks). · Understanding of security testing and compliance standards in government environments. · Prior experience working with state agencies or regulatory systems. MINIMUM EDUCATION: · Bachelor’s Degree in Computer Science, IT, or related field. Master’s Degree preferred. CERTIFICATIONS: · Pega Certified System Architect (CSA) or Senior System Architect (CSSA) certification preferred.

Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home. Our solutions help small business owners stay connected with their customers and manage their businesses from anywhere. For larger companies we provide customized unified communications solutions to meet their unique needs. At home, we help our customers connect with their loved ones by providing the #1 rated VoIP phone service available. We also provide them with peace of mind through our innovative smart home security solution. At Ooma, all our products and services are priced competitively, because we believe advanced technology should be accessible to all. About the Role: At Ooma, we are innovators driven by operational excellence and passionate about delivering outstanding customer experiences. As part of our transformation into a truly international team of Site Reliability Engineers (SREs), we are expanding our capabilities to meet the demands of our worldwide customer base. We are looking for a talented SRE, Systems Administrator, Operations Engineer, DevOps Engineer, or IT professionals who thrive on solving challenging problems and ensuring service reliability at scale. If you are motivated by working with the latest technologies, mentoring others, and building highly available systems, we’d love to talk to you. What You’ll Do: • Become a subject matter expert in applications supporting Ooma customers., • Collaborate with Development, QA and other SREs to evaluate, deploy, and debug applications., • Improve observability by implementing, refining, and adjusting application monitoring and thresholds., • Mentor team members to enhance application management practices., • Act as an escalation path and backup for junior team members, providing guidance during alerts and incidents., • Write automation scripts, set up CI pipelines, and review/evaluate software solutions and best practices., • Participate in on-call rotations, providing 24/7 support for Ooma services. Experience We’re Looking For: • Strong background in production (24/7) support for large-scale environments required., • 6+ years of Linux administration and troubleshooting experience with full-stack, application support focus; 8+ years overall working experience as an IT professional., • Proven expertise in advanced scripting using Python, Perl, and Bash., • Database administration experience with MySQL, MongoDB, or PostgreSQL required., • Must have experience with configuration management tools such as Ansible, Puppet, etc., • Hands-on experience with cloud platforms such as OCI, AWS, or GCP required., • Proven ability to lead technical projects from inception to completion., • Experience with DevOps tools, like Docker, K8s, Gitlab CICD, Jenkins, Terraform preferred, • Experience with monitoring best practices using ELK stack, Prometheus, Nagios, or Grafana preferred, • Experience with Agile tools like Jira, Confluence, or any similar tool, preferred, • Strong collaboration skills and empathy for the end-user experience., • Excellent troubleshooting, communication (written and verbal), and cross-functional leadership skills., • Ability to work effectively in fast-paced, dynamic environments and manage ambiguity., • Quick learner with a self-starter mindset and ownership of outcomes., • Sound judgment in escalation and decision-making., • Bachelor's degree in Engineering/Computer Science or equivalent experience. #LI-CC1 What We Offer: Working at Ooma means being a team player, while allowing your individual voice to come through. And, you'll receive competitive compensation, benefits and generous company perks. • Comprehensive Medical/Dental/Vision insurance for you and eligible dependents, • HMO, PPO’s or a PPO with a HDHP (including HSA, which Ooma helps fund), • Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability), • FSA Healthcare & Dependent Care, • Commuter Benefits, • Voluntary Accident, Critical Illness, Hospital Indemnity and Legal, • 401(k), including employer match, and Roth, • Employee Stock Purchase Plan (ESPP), • Paid Time off, Sick Time, as well as corporate holidays observed, • Employee Assistance Program, • Life Balance benefits with Travel Assistance Services and Identity Theft, • Additional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc. Ooma is an equal-opportunity employer committed to recruiting, employing, retaining, promoting, and otherwise treating all employees on the basis of merit, qualifications, and competence. We do not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local laws. #LI-C1 The base salary range for candidates within the United States is listed below. Actual base pay will depend on a variety of factors such as education, skills, experience, specific location, etc. The base pay range is subject to change and may be modified in the future. Regular employees may also be eligible for bonus(es), sales incentive(s) (target included in OTE) and/or stock in the form of Restricted Stock Units (RSUs). United States Pay Range $110,000 - $175,000 USD

The range for this role is $133,500.00 - $193,000.00. Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This is a fully remote position, but only in select states. Interested applicants must be residing in, or willing to relocate to, one of the following states in order to be considered: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV. The Mission At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of ___, a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows: Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility. The Team Everyone at Christian Care Ministry is in agreement with our ___which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God and our Members to the best of our ability. The Job The Principal Software Solutions Architect (PSA) leads technology solution design efforts within one of Christian Care Ministry’s domain pillars, following the CCM SDLC process. The PSA acts as the bridge between non-IT stakeholders and the software development staff, crafting technology and feature roadmaps, delivering requirement specifications, establishing architectural standards and working directly with the software delivery team to ensure quality development and release of features. The PSA coordinates with our project managers to ensuring organizational alignment in terms of timelines, commitments, and status. The development projects are critical, high value initiatives that are part of a larger enterprise IT strategy. During the project design efforts, the Principal Solutions Architect leads the team of Architects and UX Research/Designers, and partners with PMO, IT Infrastructure, Production Operations, and Security/Compliance teams, to design solutions that will be implemented by CCM IT Delivery teams, in order to provide efficient, value-based services to CCM Internal Users and to CCM Members. Additionally, PSA works closely with the manager of Design and Architecture to ensure the successful realization of the enterprise architecture roadmap and strategy. This includes providing input into the enterprise architecture, representing the PSA’s domain pillar. The Principal Solutions Architect – with a background in the various technologies and stacks (JavaScript/NodeJS/ExpressJs/React/Postgres, Salesforce/Lightning Web Components OSS, .NET/SQL Server, Web Services) – works on the solution design related to various elements of CCM’s platforms, and will address business/user impact, application integration, data integration and migration, security, networking, deployment, and user access. They will also conduct requirements-gathering from end users, stakeholders, and other SMEs. The Principal Solutions Architect is a key technical leader within our organization, mentoring Senior Solutions Architects and software developers in architecture, technology, and leadership. Essential Job Duties & Responsibilities • Craft software feature roadmaps balancing stakeholder feature delivery with architectural improvements, • Translate requirements into end user / stakeholder readable Functional Design documents, • Act as technical design liaison with PMO, Client, Vendor Partners, and other technology teams (take the specifications from the customers to the engineers, because you’re a people person), • Properly scope, design, and size project delivery efforts, • Provide direction and guidance on the solution architecture to the IT Delivery teams, • Make technical trade-offs to balance competing concerns (such as usability, scalability, data integrity, performance, etc.), • Serve as Product Owner for Agile Software Delivery teams, • Participate in Design and Sprint sessions following Scrum methodology, • Manage time effectively, communicating project status accurately to Project Managers, • Apply architectural and engineering concepts to design solutions that meet CCM’s standards for scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability, • Design within the enterprise architecture framework, adhering to architecture principles, modeling and design standards, reference architectures, and design patterns, • Work with the Manager of Design and Architecture to design reference architectures and roadmaps to best align with business strategy, • Mentor Senior Solutions Architects and software developers in architecture, technology, software development practices, and leadership, • Demonstrate leadership by taking initiative in team building, influencing, conflict management, and problem resolution to facilitate success, • Support vendor evaluations; responsible for providing recommendations and assessment scoring, • Navigate across the IT organization (networking, security, interfaces, etc.) to identify non-functional requirements that would not be clear to the business, • Drive the sourcing of new solutions to help generate improvements to processes, • Introduce, develop, and maintain tools, practices, and processes to help the organization scale, design best-in-class architecture, and develop test and release automation, • Develop and maintain technical standards, policies, and procedures, • Perform all job functions consistent with CCM policies and procedures, including those which govern handling PHI and PII, • Contribute to the exercise and expression of Christian Care Ministry’s beliefs, • All other duties as assigned Essential Skills & Abilities • Direct experience in building and managing complex solutions based on Cloud technologies; including private, public, and/or hybrid cloud solutions, • Deep experience in the software development life cycle best practices, including coding standards, code reviews, source control management, QA, Database architecture, build processes, testing, deployment, and the management of technical debt, • Strong hands-on full stack application development experience that includes experience across languages and projects, • Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA), • Working knowledge of platforms (Node/Express/React Stack/Salesforce/.NET), cloud technologies (Heroku, AWS S3), Integration (ESB, MuleSoft, Express Gateway), Data (PostgreSQL, MS SQL), Message Queueing and Pub/Sub (RabbitMQ, Temporal), network, infrastructure, web application security, business process modeling and collaboration tools (Jira, MS Teams, Confluence), • Executive presence – the ability to effectively communicate with and influence individuals at the C-Suite level, • Ability to quickly adapt to different working environments, build relationships, and be able to lead teams efficiently for success, • Ability to work in a fast-paced environment, multi-project environment, meeting commitments and deadlines, • Expertise in understanding business needs (including drawing out those unstated), and then meeting them with technology, • Ability to lead assessment of development budgets and schedules, • Ability to maintain fast pace, adequately consider alternatives, make tough calls, foster great teamwork, and have fun Core Competencies/Demonstrable Behaviors • Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences, • Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems, • Customer focus - Building strong customer relationships and delivering customer-centric solutions, • Tech savvy - Anticipating and adopting innovations in business-building digital technology applications, • Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement, • Member First – exhibits full commitment to serving members and/or clients by prioritizing their needs first in alignment with our program’s purpose. This commitment is demonstrated through understanding of the program(s), provided through quality and timely service while exercising empathy in every interaction. Every CCM employee shares responsibility to steward resources faithfully, removing barriers to understanding, and creating accessible, connected, and Christ-centered experiences., • Humble – demonstrates Christ-Centered humility by honoring others, accepting feedback, and prioritizing collective success over individual recognition, • Hungry – exhibits initiative, perseverance, and commitment to serving God through excellence. Demonstrates passion for personal and organizational growth while diligently advancing the mission of Christian Care Ministry, • Smart – shows relational and emotional intelligence, communicates effectively, collaborates harmoniously, and reads social cues with grace and discernment Education and/or Experience • Bachelor’s degree in computer science, information systems, engineering or closely related field with 10+ years’ experience in software design and implementation of complex IT projects required, • 10+ years of progressively increasing leadership responsibility in a directly related area during which both professional and management capability have been clearly demonstrated required, • Software solution architecture experience in a healthcare payer organization required, • Agile software development experience required (certified Product Owner preferred), • Experience with domain-driven software architecture, system integration, software development, and data modeling required, • Master’s degree preferred – either in technology or business (MBA) Supervisory Responsibilities • This job has no supervisory responsibilities Incentives & Benefits We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others. For full-time employees working 30 hours or more, some of our benefits include, but are not limited to: • 100% paid Medical for employees/99% for family, • Generous employer Health Savings Account (HSA) contributions, • Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance, • 6 weeks of paid parental leave (for both mom and dad), • Dental - two plans to choose from, • Vision, • Short-term Disability, • Accident, Critical Illness, Hospital Indemnity, • 401(k) – up to 4% match on ROTH or Traditional contributions, • Generous paid-time off and 11 paid holidays, • Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo, • Employee Assistance Program including no cost, in-person mental health visits and employee discounts, • Monetary Anniversary Awards Program, • Monetary Birthday Awards, • Tuition Reimbursement Program Minimum Age Requirement: Due to the nature of the responsibilities associated with this position—including independent decision-making, access to confidential information, and potential exposure to regulated environments—candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.

About Upshop: Upshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization processes for food retailers. Its unified platform simplifies and enhances associate tasks, promoting smarter and more interconnected operations across Fresh, Center, DSD, and eCommerce departments. With over 450+ retailers and 50,000+ stores relying on its mission-critical operations platform globally, customers have witnessed substantial enhancements in sales, shrinkage reduction, food safety, and sustainability throughout their stores. At Upshop, we believe that great businesses are built by great people. Our People function is at the heart of our company’s growth, ensuring we attract, develop, and retain A Players who drive our mission forward. Overview of the role: We are seeking an experienced Engineering Manager to lead and develop engineering teams responsible for delivering high-quality, scalable software aligned with business goals. This is a permanent, full-time position reporting to the Senior Director of Software Engineering. The Engineering Manager balances people leadership with technical oversight and selective hands-on contribution. This role is accountable for team performance, delivery predictability, engineering standards, and cross-functional collaboration while ensuring strong alignment with Upshop’s business and customer priorities. Responsibilities: • Lead and manage engineering teams as they design, build, test, and deliver high-quality software on schedule, balancing efficiency, cost, and customer satisfaction., • Hire, onboard, train, and develop engineering talent; conduct regular one-on-ones, performance reviews, and team meetings to support career growth and performance objectives., • Set clear team goals and objectives aligned with departmental and company priorities., • Provide leadership, coaching, and motivation to drive accountability, ownership, and consistent execution., • Ensure timely resolution of escalations and partner with the Senior Director of Software Engineering on issues impacting delivery, quality, or timelines., • Design, code, review, and guide development of customer-facing features and backend services using technologies such as C#, React, PHP, and cloud-native services., • Participate in architectural discussions and guide teams on N-Tier architectures, microservices, and cloud-based solutions., • Promote engineering best practices, including clean, maintainable, and defect-free code; enforce standards through source control, pull requests, and code reviews using GitHub and Azure DevOps., • Support testing cycles and post-production deployments to ensure stable, reliable releases., • Ensure new work meets the Definition of Ready prior to sprint commitment; provide estimates and ensure timely assignment of work., • Collaborate closely with Product, QA, Customer Support, and Operations to translate business requirements into functional and technical solutions., • Monitor and report on team progress, sprint velocity, throughput, and delivery health., • Leverage observability and monitoring tools such as DataDog to ensure application performance, reliability, and operational health., • Encourage and guide responsible adoption of AI-assisted development tools (e.g., Cursor) to improve developer productivity, code quality, and delivery efficiency., • Contribute to technology and product roadmap planning for business-critical applications under the guidance of the Senior Director of Software Engineering. Qualifications: About You • Strong people management and leadership skills with the ability to coach, motivate, and develop high-performing teams., • Solid understanding of Object-Oriented Programming (OOP/OOD), functional programming, and N-Tier architectures., • Experience working with cloud-based, microservice-oriented systems., • Strong written and verbal communication skills with the ability to work effectively with both technical and non-technical stakeholders., • Strong organizational, analytical, troubleshooting, and problem-solving skills., • Customer-, service-, and results-oriented, with a strong sense of ownership and accountability., • Process-oriented and able to operate effectively in a fast-paced environment with minimal supervision. Experience & Education • Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent experience., • 6+ years of professional experience across the full software development lifecycle., • Hands-on experience with:, • React, JavaScript, TypeScript, HTML, CSS/Bootstrap, • C#, PHP, Laravel Framework, • Azure Cosmos DB, Azure SQL, MS SQL, and ODBC, • Experience with source control, pull requests, and code reviews using GitHub and Azure DevOps., • Experience working in agile development environments using tools such as JIRA and GitLab., • Familiarity with CI/CD pipelines, release management, and deployment automation., • Experience using DataDog or similar observability and monitoring tools., • Understanding of test-driven development (TDD) and testing frameworks such as PHPUnit, Jest, and Google Test., • Knowledge of Linux and Windows operating systems, command-line tools, and basic scripting (PowerShell, Bash)., • Comfortable guiding teams in the use of AI-assisted development tools such as Cursor., • Ability to adapt to change and thrive in a dynamic, fast-paced environment. Preferred Qualifications (if applicable): • Experience working with large enterprise software deployments and solution-based products., • Exposure to retail grocery, food retail, or large enterprise technology environments., • Experience working in cross-functional, fast-growing organizations.

Thank you for considering Progyny! We are seeking a detail-oriented and analytical Carrier Revenue Analyst to support backend Revenue Cycle Management (RCM) operations, with a strong focus on claims investigation, denial resolution, and revenue recovery. This role is responsible for deep-dive analysis of claims across commercial payors, identifying root causes of payment discrepancies, and driving resolution through internal remediation and external carrier engagement. The ideal candidate brings at least 1+ year of healthcare claims processing or RCM experience, with a strong foundation in claim adjudication workflows, denial management, and reimbursement methodologies. * Perform detailed review of claims lifecycle (submission through adjudication) to identify denials, underpayments, recoupments, and processing errors * Conduct root cause analysis across claim issues, including eligibility, COB, coding, billing, and payer policy misalignment * Validate claims against contracted reimbursement terms, medical policies, and billing guidelines * Investigate and categorize denials * Partner with internal teams and external payors to drive reprocessing, appeals, and corrections * Identify trends and systemic issues impacting reimbursement and recommend scalable remediation strategies * Reconcile payments using 835/EOB data to ensure accurate posting and identify discrepancies * Monitor and track unapplied cash, posting errors, and claim status gaps * Act as a liaison between internal teams and external carriers * Escalate and track issues with payors, ensuring timely follow-up and resolution * Support client and leadership requests with clear, data-driven summaries of claim performance * Ensure adherence to HIPAA, billing compliance, and internal policies * Contribute to process standardization and automation efforts to improve efficiency and reduce manual errors * Participate in QA initiatives and continuous improvement of claims workflows * Support rebill workflows by validating corrected claims and ensuring proper submission logic * Analyze claims and financial data using Excel (required) and SQL (preferred) to uncover trends and performance gaps * Develop and maintain reports and dashboards to track: Denial rates, First-pass resolution, Net collection rate, and Aging AR and recovery progress * Provide actionable insights to leadership on revenue leakage and operational inefficiencies About You... * Bachelor's degree or equivalent experience * 1+ year of healthcare RCM or claims processing experience * Claims lifecycle (837, 835, 277/276, EOB interpretation) * Experience working with commercial carriers (e.g., Aetna, Anthem, UHC, etc.) * CPT/HCPCS coding * Commercial payor workflows and adjudication logic * Experience with denial investigation, appeals, and claims corrections * Advanced proficiency in Microsoft Excel (pivot tables, formulas, data analysis) * Experience in backend RCM functions such as: Denials management, Payment reconciliation, or AR follow-up * Extensive analytical and critical thinking skills with a focus on problem-solving and root cause identification * High attention to detail with the ability to manage large datasets and complex claim scenarios * Effective communication skills, with the ability to translate findings into clear, actionable insights * Ability to thrive in a fast-paced, high-volume environment while maintaining accuracy * Self-starter mindset with ownership over assigned workstreams and outcomes Nice to Have... * Familiarity with SQL or data querying tools * Familiarity with Clearinghouses, Provider Portals, SalesForce, Pharmacy (PBM), Medical claims * Exposure to reporting tools such as Power BI Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $65,000 - $80,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BG1

The CRM Production Specialist is responsible for building, deploying, and optimizing high-volume email and SMS marketing campaigns across multiple footwear brands. This role owns end-to-end campaign production—from template/HTML builds through QA, scheduling, and send—while also maintaining automated lifecycle programs (welcome, abandoned cart/browse, post-purchase, and win-back). You’ll partner closely with marketing, merchandising, and creative teams to ensure flawless execution, run A/B tests to improve performance, and monitor deliverability, list health, and compliance. This role is based out of our New York City office and reports to our Senior Manager, CRM on our current hybrid schedule – 3 days in office / 2 days remote. Responsibilities: • Build and schedule daily email and SMS campaigns from concept through deployment across multiple footwear brands, • Develop and maintain automated email triggers including welcome series, abandoned cart, browse abandonment, post-purchase, and win-back campaigns, • Execute end-to-end campaign production: audience segmentation, email building (from templates or HTML), QA testing, scheduling, and deployment, • Execute A/B testing on subject lines, content, send times, and creative elements to optimize performance, • Maintain and execute updates to site pop-ups and sign up forms, • Execute quality assurance testing across devices (desktop/mobile) and email clients (Gmail, Outlook, etc.), • Monitor email deliverability, list health, and compliance with CAN-SPAM and other regulations, • Coordinate with marketing, merch & creative teams for asset delivery + correct execution Qualifications: • 3-5 years of hands-on email marketing experience, preferably in fashion, footwear, apparel, or retail ecommerce., • Strong familiarity with ESPs & marketing automation technologies. (Klaviyo experience preferred), • Proficiency in HTML/CSS for email customization (or ability to work with templates), • Demonstrated ability to build campaigns from scratch and execute high-volume email calendars, • Exceptional organizational and project management skills with meticulous attention to detail, • Ability to manage multiple campaigns simultaneously in a fast-paced environment, • Knowledge of email deliverability best practices and list management, • Experience with SMS marketing + automated triggers Benefits Include: • Comprehensive Medical, Dental & Vision offerings, • 401k Plan with company match, • 15+ Paid Holidays, • Summer Fridays, • 15 PTO days, • Company paid life insurance at 2x salary, • Employee Discount, • Commuter & Medical/Dependent Flex Spending Benefits, • Pet Insurance, • Salary range $60,000 - $75,000, based on experience Company Overview: Established in 2005, Marc Fisher Footwear company is a leading full-service, product-driven fashion footwear company with knowledge and expertise in design, sales, sourcing, distribution and marketing – all with dedicated and strategic direction for each brand within the portfolio, which includes GUESS, G by Guess, Nine West, Tommy Hilfiger, Earth, Calvin Klein, Hunter Boots, Rockport, Bandolino, indigo rd., Unisa, Kenneth Cole Men’s, and Easy Spirit along with the namesake brands – Marc Fisher and Marc Fisher LTD. Our diverse portfolio of globally recognized brands – available domestically and internationally via wholesale and retail channels – consistently meets the widest range of consumers’ fashion footwear needs, from classic to contemporary, sport to dress, men’s to women’s. Headquartered in Greenwich, Connecticut, with showrooms in New York City, Marc Fisher Footwear is sold worldwide through department stores, specialty stores and e-commerce channels. Marc Fisher Footwear is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. EEO Employer/Vet/Disabled.

Welcome to ___— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of ___, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. The Opportunity We are seeking an Architect to join our Telecom Practice. This role requires a seasoned professional with deep expertise in telecommunications billing systems, solution architecture, and the ability to drive complex technical initiatives across multiple domains within our billing ecosystem. The ideal candidate brings both deep domain knowledge and hands-on technical expertise in OSS or BSS, with a passion for driving innovation in the telecommunications landscape. You’ll collaborate with product owners, business stakeholders, and engineering teams to translate business goals into scalable, performant, and future-ready solutions. Key Responsibilities 1. Architecture & Design * Design and develop end-to-end architecture blueprints for complex telecom ecosystems, leveraging COTS products. * Translate business and functional requirements into robust technical architectures and integration frameworks. * Create and maintain detailed solution documents — high-level design, interface specifications, and data flow diagrams. * Conduct system assessments and propose modernization or transformation strategies aligned with cloud-first and microservices principles. 2. Technical Leadership * Provide architectural guidance throughout the project lifecycle — from conceptualization to implementation. * Mentor technical teams and oversee compliance with architectural standards and best practices. * Conduct design reviews, risk assessments, and ensure performance, scalability, and reliability benchmarks are met. * Drive collaboration across cross-functional and geographically distributed teams. 3. Innovation & Optimization * Recommend technology enhancements, integrations, and optimization techniques within the Billing ecosystem. * Evaluate emerging technologies and frameworks relevant to telecom OSS/BSS transformation. * Contribute to the creation of reusable architectural patterns and solution accelerators. * Support pre-sales activities, including client workshops, solution presentations, and RFP responses Core Technical Expertise * Deep understanding of billing lifecycle domains and customer journey: Learn, Buy, Get, Use, Pay, Support * Extensive knowledge of billing system components including: * Billing Catalogue and Subscriber Account Management * Subscription Management and Accounts Receivable/Payment Settlement * Tax Calculation, Bill Cycle Run, and Charge Calculation * Invoice Generation, Collections, and Discount Management * GL Mapping/Financial Gateway and Bill Presentment & Analytics * Usage Processing & Mediation * Strong understanding of telecom systems, protocols, and standards. * Expertise in system integration, API design, and microservices architecture. * Proficiency in cloud platforms (Azure, AWS, GCP) and their application in telco environments. * Experience with performance tuning, scalability planning, and data optimization. * Familiarity with Agile and DevOps methodologies. * Understanding of network technologies (4G, 5G, VoIP, IMS). Required Experience * 5+ years in Solution Architecture or similar technical leadership roles. * Strong experience in the telecommunications domain, especially in OSS/BSS ecosystems. * Hands-on experience with AMDOCS or a similar platform is mandatory. * Proven track record of successful architecture design and implementation across enterprise-scale projects. Professional Competencies * Strong analytical and problem-solving abilities with structured thinking. * Excellent written and verbal communication skills; able to convey complex topics clearly to technical and business audiences. * Proven ability to lead discussions with senior stakeholders and cross-functional teams. * Self-driven with a proactive approach and ownership mindset. * Strong organizational, prioritization, and time management capabilities. * Adaptability to evolving business and technology landscapes. * Team-oriented mindset with focus on mentorship and knowledge sharing. Preferred Qualifications * Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field. * Professional certifications in Solution Architecture (e.g., TOGAF, AWS/Azure Architect). * Experience across multiple BSS/OSS platforms (Amdocs, CSG, Ericsson, Oracle BRM). * Familiarity with AI/ML applications in telecom automation. * Understanding of telecom regulatory and compliance frameworks. Personal Qualities * Passionate about telecom technology evolution and architecture excellence. * High attention to detail and commitment to quality deliverables. * Calm and composed under pressure; resilient in dynamic project environments. * Ethically driven, dependable, and accountable. * Curious mindset with a continuous learning attitude. Why Join Us At TELUS Digital, you’ll be part of a team that’s shaping the next generation of telecom systems through innovation, agility, and collaboration. We combine global delivery excellence with a start-up mindset to deliver impactful digital experiences for millions of customers. Join us to architect the future of connected digital ecosystems Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our .

As a Developer Advocate at Applitools, you will serve as both a technical voice for the product externally and the voice of developers internally. You’ll help developers solve real-world software testing challenges, with a strong focus on modern test automation tools and practices, while accelerating adoption of the Applitools platform. You’ll build strong relationships within the software engineering and QA communities by creating technical content, speaking at events, engaging directly with developer audiences, and partnering closely with product and engineering teams to influence direction based on community feedback. What You’ll Do Community Engagement & Advocacy * Be a trusted developer-centric representative to demonstrate Applitools’ vision and technical strengths across industry events (conferences, meetups, webinars) and online forums. * Build and nurture authentic relationships with developers, QA engineers, and test automation communities. * Host in-person and virtual office hours, workshops, hackathons, and meetups to help users succeed with Applitools. Technical Content & Education * Create high-impact technical content including sample applications, demos, tutorials, blog posts, video content, and video walkthroughs that highlight real use cases. * Build code-first resources illustrating test automation patterns and visual testing best practice that help engineers experiment with and adopt Applitools’ SDKs and tools. * Collaborate with documentation and product teams to improve onboarding and developer workflows based on real-world usage. Internal Advocacy & Product Feedback * Act as the primary feedback loop between external developers and internal product/engineering teams. * Identify key friction points in SDKs, APIs, tooling, or workflows that may help prioritize enhancements. * Partner with product and engineering on beta programs, early access features, and developer experience initiatives. Thought Leadership & Strategy * Amplify and position Applitools as a thought leader in visual AI, automated testing, and developer-centric quality engineering through various channels including podcasts, blogs, and social, and partner channels. * Monitor trends in test automation, DevOps, CI/CD, and emerging AI testing tooling to influence DevRel strategy and prioritize initiatives. * 3–5+ years of experience in software engineering, DevRel, or related technical advocacy roles in testing, QA, or automation domains. * Proficient in at least one modern programming language (e.g., JavaScript/TypeScript, Python, Java, C#, etc.). * Hands-on experience with testing frameworks and tools (e.g., Selenium, Cypress, Playwright, Appium) or CI/CD workflows is highly desirable. * Comfortable building sample apps and technical demos that showcase product value. Communication & Outreach * Excellent written and verbal communication — able to explain complex technical concepts clearly for diverse developer audiences. * Experience with public speaking, webinars, or training sessions. * Previous DevRel, Developer Advocate, or Developer Experience role. * Track record of published technical content (articles, talks, videos, sample projects). * Experience with open-source ecosystems or community leadership. * Established presence within developer communities and channels (e.g., StackOverflow, Discord/Slack, Twitter, GitHub). Developer-First Mindset * Passionate about helping developers and QA professionals succeed. * Strong community stewardship and a drive to elevate developer experience. * Entrepreneurial and self-motivated; comfortable working independently and cross-functionally. Provide links (can be attached as an additional document with your resume) of samples of your DevRel work that demonstrate your technical depth and your ability to teach testers and or developers. Bonus if you have examples of work related to AI. Blog Posts Share 1-2 posts you’ve written that explain a technical idea in a clear way. Technical Talks Share 1-2 videos of you speaking on a technical topic at a conference, meetup, or similar event (virtual or in-person). Code Samples Share 1-3 examples of code you’ve written for DevRel. These can be GitHub repos for demo apps, workshops, or tutorials that include code. Optional Relevant Work * Podcast episodes where you were a guest or host * Threads on Twitter/ X where you explained a technical idea * Live streams where you walked through something technical * Videos you produced or edited * Online courses you’ve taught * Newsletters/article you’ve written * StackOverflow or Reddit answers you contributed Remote

Senior Product Manager, Salesforce Platform Why This Role Matters At Greenbox Capital, we are transforming how businesses access capital by building technology that simplifies underwriting, accelerates decisions, and improves operational efficiency. As a Senior Product Manager focused on the Salesforce platform, you will lead the roadmap for the systems that power our lending lifecycle across servicing, collections and Salesforce-driven operational workflows Your work will ensure Salesforce and related systems operate as a cohesive platform that supports scalable growth, operational efficiency, and a seamless experience for both clients and internal teams. This role reports to the Chief Operating Officer and partners closely with engineering and operations leadership. What You’ll Do • Own the Salesforce platform roadmap supporting servicing, collections and underwriting workflows, • Partner with engineering leadership to improve Salesforce data models, objects, and system integrations, • Translate operational and underwriting needs into clear product requirements and development priorities, • Design workflow improvements and automation that reduce operational friction and improve processing speed, • Lead product discovery, backlog prioritization, and delivery coordination across engineering and business teams, • Support product launches through documentation, training, and internal enablement, • Expand utilization of Salesforce through improved reporting, integrations, and platform capabilities, • Establish QA and UAT processes to improve release quality and reduce defects What Success Looks Like • Product initiatives improve workflow efficiency and reduce manual processing, • Product partners well with technology to deliver strong data infrastructure and design for easy use in workflows, reporting, and data analytics, • Engineering teams receive clear, structured requirements that allow predictable development delivery, • Internal stakeholders rely on the platform to manage workflows, reporting, and operational decision-making, • New capabilities are adopted quickly because they align with how teams work, • Measured through roadmap delivery predictability, product development cycle time, workflow adoption and reduction in manual processes You’re a Strong Fit If You • Approach product management as a systems problem, not just a feature backlog, • Enjoy breaking complex operational workflows into structured product solutions, • Work comfortably with engineers, analysts, and operational stakeholders, • Prefer validating ideas through prototypes, diagrams, and workflow exploration, • Communicate clearly and confidently with both technical teams and business leadership What You’ve Done Before • 5+ years of product management experience delivering software products, • Experience in fintech, lending, payments, or complex operational environments, • Required experience owning products built on Salesforce or similiar CRM platforms, • Experience improving workflows, automation, or operational decision systems, • Exposure to underwriting, servicing, or credit workflows preferred Tools and Expertise You’ll Bring • Salesforce platform knowledge, • Product lifecycle management and Agile delivery, • Analytics tools such as PowerBI, Tableau, Sigma, Looker, or Databricks, • SDLC tools including Azure DevOps, Jira, Linear, or Shortcut, • Vendor evaluation and integration experience Benefits 💸 Competitive Pay 🌴 Flexible PTO 🏡 Remote — U.S. (Eastern Time hours) 🩺 Full Benefits Package — Health, Dental, Vision 🧠 Smart, Supportive Teammates

All locations Princeton, United States; New York, United States; Actuarial Manager Sr We are adding to our diverse team of experts and are looking to hire those who are committed to building a culture that enables the creation of innovative solutions for our business units and clients. The Company Munich Re America Services (MRAS) is a shared service organization that delivers services to all Munich Re US P&C Companies and other group entities. As a member of Munich Re's US operations, we offer the financial strength and stability that comes with being part of the world's preeminent insurance and reinsurance brand. Our risk experts work together to assemble the right mix of products and services to help our clients stay competitive - from traditional reinsurance coverages, to niche and specialty reinsurance and insurance products. The Opportunity Future focused and always one step ahead! We are looking for a head of Reserving Transformation, Operations and Processes Team in FMR Corporate Reserving. The responsibility of Corporate Reserving is to use quantitative and qualitative methods to perform and oversee the loss reserve analyses for Munich Re's property and casualty business in the US. This includes continuous monitoring of the reserve position, and the further development of actuarial methods, the underlying systems, and tools. Additional responsibilities are the assessment and quantification of reserve uncertainty and reserve risk, as well as financial reporting on non-life technical provisions under IFRS17, Solvency II and Statutory standards. Your principal role is to manage the team, which is responsible for the Operations and Processes with in Reserving - this particularly includes all data and systems topics, local statutory closing, annual statement reporting, the organization of the annual Reserve Review for the team, as well as the co-ordination with the external Auditor. Beside Operational Topics this team will be heavily involved in Project work concerning transformational topics in Reserving specifically and Financial Management Reporting more generally. Responsibilities: • Lead and develop a team, managing the reserving operations and financial closes, while fostering a highperformance and learningoriented culture., • Set a vision and execution standards for reserving, closing, and reporting cycles, ensuring a robust governance and audit readiness for all reserving operations and controls., • Act as liaison with Global Reserving Teams, CFO, IRM, Audit, Accounting, Financial Reporting, Planning & Expense Team and other key stakeholders to ensure alignment and transparency., • Coordinate financial close activities, including cession QA, booking handoffs, and retro modeling, in partnership with Finance and Accounting., • Support Annual Statement Reporting and Schedule P Process in close collaboration with other responsible FMR teams., • Quarterly Financial Reporting of Underwriting Results under Statutory Reporting standards, focusing on a technical sound analysis of underlying business drivers for the CFO., • Planning and oversight of the Reserve Review Process, ensuring excellent quality and compliance to actuarial standards of practice, as well as group reserving policy., • Maintain current knowledge of trends in actuarial methods, reserving systems, and technology; recommend solutions that balance cost and risk, while facilitating know-how transfer across the various operational Reserving teams., • Lead transformation projects and system integrations to drive process simplification and automation initiatives. Champion continuous improvement and efficiency gains, partnering with global reserving and finance teams. Qualifications: Successful candidates will possess the following skills/capabilities: • Bachelor's degree in mathematics, actuarial science or a similar qualification with a strong quantitative focus; Masters or MBA preferred, • Proven leadership, communication and interpersonal skills, • Several years of managerial or supervisory experience in an actuarial role (e.g. Reserving, Pricing, Risk Management, Underwriting, Controlling, Data Analytics) in the Property/Casualty Insurance Industry, • Strong knowledge of (re)insurance, as well as accounting, finance and financial reporting, • Extensive knowledge of actuarial methodologies, processes, systems and data structures, with applicability towards (re)insurance operations., • In depth working knowledge of BI software, statistical programming languages, design of data structures and database tools (such as TM1, SQL, SSAS or similar), • Strong project management, process optimization and change management skills and experience., • FCAS (or comparable actuarial society) credentials preferred, • Excellent analytical skills together with a solution-oriented mindset, • Solid knowledge of non-life reserving, and strong background on financial reporting, with experience in the valuation according to IFRS 17 and/or Solvency II, • Ability to present complex issues to non-actuaries and to be comfortable and credible in terms of meeting with senior management and the Board, • Strong project management, process optimization and change management skills and experience. The Company is open to considering candidates in numerous locations, including New York City, NY and Princeton, NJ. The salary range posted below reflects market variations across various locations. The offer will be adjusted per geography. The base salary range anticipated for this position is $200,400 - $295,600, plus opportunity for company bonus based upon a percentage of eligible pay. In addition, the company makes available a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO). The salary estimate is adjusted to reflect the varying market conditions across different locations, with the with the higher end being more aligned with the New York City job market. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range. We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits: • Two options for your health insurance plan (PPO or High Deductible)., • Prescription drug coverage (included in your health insurance plan)., • Vision and dental insurance plans., • Additional insurance coverages provided at no cost to you, such as basic life insurance equal to 1x annual salary and AD&D coverage that is equal to 1x annual salary., • Short and Long Term Disability coverage., • Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes Spouse/domestic partner and children)., • Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity). In addition to the above insurance offerings, our employees also enjoy: • A robust 401k plan with up to a 5% employer match, • A retirement savings plan that is 100% company funded., • Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries., • Eligibility to receive a yearly bonus as a Munich Re employee., • A variety of health and wellness programs provided at no cost., • Paid time off for eligible family care needs., • Tuition assistance and educational achievement bonuses., • A corporate matching gifts program that further enhances your charitable donation., • Paid time off to volunteer in your community. At Munich Re, we see Diversity, Equity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services. We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ___ Save job

We are seeking a strategic and proactive Group Director, Client Operations for the prestigious Merck account. This pivotal role leads day-to-day operations and drives operational excellence across this critical pharmaceutical business. As a key business partner to the account lead, you will take initiative to ensure robust infrastructure across End-to-End Budget Operations, Process Harmonization, and Business Operations. Your leadership will guarantee unparalleled efficiency, effectiveness, and excellence in operational deliverables, directly contributing to Merck's strategic growth. • Visionary & Proactive Leader: A seasoned leader who takes initiative, simplifies complexity, and drives best-in-class delivery across diverse teams and with clients., • Strategic Business Partner: Proven ability to advise business leads, translating operational insights into strategies that optimize efficiency and contribute to Merck's objectives., • Healthcare Industry Acumen (Highly Preferred): Significant experience navigating the unique operational, regulatory, and compliance demands of the healthcare/pharmaceutical sector., • Operational Innovator: Expertise in designing, implementing, and optimizing media infrastructure, including Budget & Financial Operations, Data Management, and End-to-End Media Process & Workflow., • Team & Talent Builder: Skilled in assembling, managing, and activating high-performing, cross-craft Agency Operations teams., • Technology & Automation Driver: Track record of leveraging operational tools (e.g., MediaTools, Asana) and automation to enhance efficiency and accuracy. End-to-End Budget Operations • Build and optimize workflows for accurate planning & investment data for Merck, ensuring compliance., • Oversee the full budget lifecycle (management, QA, invoicing, reporting), ensuring financial stewardship., • Manage Merck client-facing planning processes (e.g., MediaTools, Mediaocean)., • Champion automation to enhance accuracy and reduce manual effort., • Lead creation of non-campaign Merck client reports (flowcharts, forecasts, budget summaries, LDA)., • Evaluate, implement, and customize operational tools (Mediatools, Mediaocean/Prisma, Asana, Taxonomy) for Merck, driving efficiency and data hygiene., • Strategic Process Design & Optimization: Lead the strategic design, implementation, and continuous optimization of highly effective, scalable cross-functional processes, including bespoke Merck-specific Media Planning Playbooks and tool-supported workflows., • E2E Process Governance & Rollout: Drive the establishment and rollout of new end-to-end processes, providing high-level stewardship for seamless implementation, robust governance, and widespread adoption across all stakeholders., • Operational Orchestration & Cross-Functional Alignment: Oversee strategic coordination of daily process operations, ensuring consistent workflow adherence and timely execution. Orchestrate clear communication and seamless collaboration across media, creative, account, and Merck client stakeholders., • Performance Optimization & Continuous Improvement: Strategically manage and optimize campaign and operational workflows (calendars, timelines). Direct training strategies, oversee adoption, and establish frameworks for tracking effectiveness, gathering feedback, and driving data-informed improvements., • Leadership & Best Practice Advocacy: Provide senior leadership and mentorship, proactively removing systemic roadblocks, fostering a culture of excellence, and championing best practices and knowledge sharing within the Merck account., • Lead execution of best practices and operational deliverables for the Merck account., • Serve as the primary day-to-day operational contact for Merck clients (procurement, finance, tools)., • Lead centralized account governance, developing Merck-specific playbooks, calendars, and compliance training, adhering to healthcare standards., • Partner with Client Business Leads (CAM) and Finance on scope, staffing, and strategic resource management., • Lead monthly labor tracking and burn reporting., • Support audit readiness and accountability, ensuring transparency and adherence to industry standards and Merck policies., • Partner with CAM to drive strategic resource deployment across deliverables., • Steward best practices, playbooks, and toolkits adapted to the pharmaceutical industry., • Bachelor's degree with 15 years of progressive media experience in operations; planning or buying experience a plus., • Proven experience managing large, complex client accounts, with a strong preference for healthcare/pharmaceutical industry experience., • Exceptional leadership, initiative, and strategic partnership skills., • Demonstrated ability to define roles, lead high-performing cross-functional Agency Operations teams., • Proven success leveraging tools and automation for operational deliverables., • In-depth understanding of media workflows, including the full media dollar lifecycle and campaign planning processes., • Experience customizing and optimizing tools for media planning/investment data (e.g., Taxonomy, Mediatools/Lumina, Mediaocean/Prisma)., • Strong attention to detail, organizational skills, and a highly structured analytical mindset., • Comfortable managing multiple complex projects in a fast-paced environment., • Strong written and verbal communication skills, articulating challenges and solutions to all levels and clients., • Ability to simplify complex issues, determine effective paths forward, and champion chang We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications. It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Mediabrands, please email ___. Salary Range$180,000—$200,000 USD

Discover What's Possible at BetMGM Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We're a brand with technology at our hearts and the most driven and focused talent in the business. As a valued team member, we're committed to giving you the resources and support you need to thrive. Our benefits and perks include: * Medical, Dental, Vision, Life, and Disability Insurance * 401(k) with company match * Pre-tax spending accounts including health care FSA and commuter savings * Flexible paid time off * Professional development reimbursement and ongoing skills training opportunities * Employee resource groups * Swag, ticket giveaways, and more! At BetMGM, we recognize that every individual plays a meaningful role in our success. That's why we're committed to building a respectful, inclusive workplace. It's the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win. About the Role The Senior CRM Marketing Performance Associate is a hands-on, enablement-driven role that sits at the intersection of CRM execution, marketing technology, and business performance. This position serves as the strategic operational backbone of the CRM ecosystem-translating marketing strategy into scalable, compliant, and AI-ready CRM solutions across Lifecycle, Loyalty, Sports, and Casino. By owning net-new campaign production capabilities, automation enablement, QA rigor, and template modernization, this role designs, implements, and stabilizes CRM capabilities that operate reliably today while accelerating adoption of AI-driven personalization, bots, and automated decisioning. The role partners closely with MarTech, Business Intelligence, Marketing Operations, CRM Operations, and Compliance to modernize CRM infrastructure, reduce execution risk, and transition scalable, repeatable solutions into business-as-usual operations in support of 2026 growth priorities. Responsibilities * Enable CRM platforms and production capabilities that allow CRM Operations teams to consistently execute high-volume campaigns across brands and verticals. * Execute, QA, and productionize net-new CRM technologies, automation, and campaign capabilities, ensuring smooth operational handoff following implementation. * Resolve campaign-level technical issues (e.g., deep linking, rendering, personalization logic, UX defects) to minimize operational, regulatory, and business risk. * Support modernization of legacy CRM infrastructure by enabling scalable 1:1 personalization, reusable components, and modular campaign frameworks. * Partner with MarTech and cross-functional teams to productionize beta CRM capabilities, ensuring enterprise readiness and long-term stability. * Support implementation and operationalization of AI-driven CRM use cases, including agents and automated decisioning. * Act as primary QA owner, enforcing standardized templates, testing checklists, and deployment best practices to ensure compliance and audit readiness. * Maintain documentation, version control, and repeatable production processes to support scalable, compliant CRM operations. * Enable AI-ready measurement and experimentation frameworks that accelerate test-and-learn velocity and improve performance visibility. * Serve as a force multiplier for CRM teams by owning hands-on enablement, freeing teams to focus on strategy, experimentation, and revenue-driving initiatives. * Act as a production liaison with MarTech and external partners, ensuring CRM readiness, integration stability, and operational consistency. Qualifications & Experience * Hands-on experience with enterprise CRM platforms such as Optimove, Salesforce Marketing Cloud, Braze, or similar tools. * Strong understanding of lifecycle marketing, campaign orchestration, audience segmentation, and triggered messaging across email, push, and in-app channels. * Experience translating marketing strategy into scalable, production-ready CRM executions. * Fluency working with customer data models, behavioral signals, events, and attributes to enable targeting, personalization, and automation. * Familiarity with marketing technology ecosystems, including integrations, APIs, and third-party vendors. * Proven experience building, QA'ing, and deploying high-volume CRM campaigns in regulated environments. * Exceptional attention to detail across logic, personalization rules, compliance requirements, and rendering. * Experience enabling reusable components, dynamic content, templating, and automation frameworks. * Hands-on exposure to A/B and multivariate testing, with the ability to translate results into actionable insights. * Exposure to AI-driven marketing capabilities such as recommendations, predictive models, agents, or automated decisioning. * Strong cross-functional collaboration and communication skills, with the ability to translate technical concepts into business impact. * Demonstrated ability to build scalable processes, manage multiple workstreams, and operate effectively in fast-paced, high-volume environments. The annual salary range for this position is $79840to $99800.Factors which may affect starting pay within this range may include geography/market, skills, education,experienceand other qualifications of the successful candidate.This position is also eligible for participation in a performance-based bonus plan. Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc. Gaming Compliance & Licensing Requirements As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification. In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives. About BetMGM BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms. BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants. If you need assistance or accommodation with your application due to a disability, you may contact us at . This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time. #LI-HYBRID #LI-JLEE

Knowledge Management Attorney - Fund Formation Cooley is seeking a Knowledge Management Attorney to join the Practice Engineering team within the Innovation department. Position summary: As a leading technology law firm, Cooley is determined to become a leader in the digital practice of law. Cooley is committed to enhancing client satisfaction and delivery of legal services through high-quality software and next-generation technology. The Knowledge Management Attorney will ensure that the design and implementation of document automation software and pipelines aligns with underlying legal processes. This role is responsible for the creation of standard forms, guidance and training materials for assigned practice group(s). The Knowledge Management Attorney will work closely with product engineers and product managers to create and maintain data models to effectively model and capture practice group workstreams. They will also monitor legal, market, trade association and regulatory developments. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: * Working with practice group leadership and with assistance from attorneys in the assigned practice group, identify, draft and maintain standard forms, precedent and guidance materials * Coordinate and monitor the collection, deployment, and maintenance of standard forms and practice group knowledge across Cooley's software portfolio * Serve as a subject matter expert and resource for practice group attorneys, the Practice Engineering team, the Practice Innovation teams, and other parties consulting on the creation and deployment of new tools, processes, and data products to assign practice group and its clients * Prepare high-quality thought leadership materials for attorneys and clients regarding Cooley practice group services and software * Partner with product managers and practitioners to prioritize form collection, template automation, and automated testing based on business value, user feedback, and regulatory requirements * Assist with automation efforts for practice group work product and processes * Develop automated testing methodologies to support seamless and efficient deployment of updated legal language via digital platforms * Assist with usability and accessibility testing to ensure legal software enhances user experience for attorneys, clients, and business professionals * Identify potential risks and vulnerabilities within legal work product produced in part with AI-powered and deterministic software applications, collaborating on proactive mitigation strategies. * Promote continuous learning across the group in the needs of the assigned practice group and the impact of solutions delivered to-date * Foster strong working relationships between practitioners, QA, software engineering, legal engineering, and operations to enhance collaboration across departments * All other duties as assigned or required Skills and experience: Required: * After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications * Ability to work extended and/or weekend hours, as required * Ability to travel, as required * 4+ years of experience as a practicing attorney, preferably with a large law firm * Active member in good standing or registered in-house counsel of the bar(s) in all jurisdictions from which you regularly work, as well as the jurisdiction in which your assigned office is located, if applicable * Juris Doctor(ate) or non-US equivalent * Strong analytical skills with attention to detail for identifying defects and inconsistencies * Demonstrated commitment to structuring forms and templates for minimal and ease-of-maintenance Preferred: * In-depth industry knowledge, including familiarity with the major players in the designated practice area * Ability to solve problems relating to both technical issues and situations involving the coordination of practicing attorneys, technical resources, business stakeholders * Ability to manage a portfolio of complex projects and open-ended investigations * Self-starter willing to raise issues and propose solutions in advance of asks from the practice Competencies: * Strong leadership in shaping software testing processes * Excellent communication and collaboration skills across technical and legal teams * Ability to effectively assess risks and propose solutions to systematically reduce risk * Comfortable working in a fast-paced legal technology environment with cross-functional teams * Excellent communication and interpersonal skills, with the ability to translate technical concepts to legal professionals and senior executives * Ability to influence and collaborate with multiple stakeholders across various departments (legal, IS, etc.) * Ability to work effectively in a highly matrixed team environment * Outstanding communication skills Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected annual pay range for this position with a full-time schedule is $225,000 - $320,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

Trinetix is seeking technical-savvy Middle level PL SQL Developer to support projects focused on healthcare data systems, and data-driven automation initiatives. This role requires a understanding of healthcare data, industry-standard data formats (e.g., 837/835), The ideal candidate is technology-sound, technically skilled , adaptable, and capable of working across systems to analyze trends, identify process gaps, and help implement databases, datamarts and data storage, reporting solutions in healthcare operations. Requirements • 4+ years of hands-on experience in Oracle SQL and PL/SQL development, • 3 years of experience working with healthcare data and entities such as patient demographics, encounters, lab/test results, claims (professional & facility), and electronic health records (EHR/EMR)., • Hands-on experience with HIPAA-compliant data handling, PHI/PII data masking, and regulatory requirements in US healthcare., • A good knowledge and experience working with Oracle or SQL Server is required, • Strong knowledge of Oracle SQL Developer IDE, • Proficiency in writing basic to moderately complex SQL and PL/SQL code, data querying (SQL) as well as reporting , data extractions etc., • Experience with other database technologies (SQL Server, PostgreSQL, MySQL, • Database performance tuning and execution plan analysis, • Experience with data analysis , database monitoring, and data troubleshooting Nice-to-have • Experience and knowledge in migrating code, database changes and data through the various stages of the development life cycle., • Prior exposure to domains like encounters, long term care, renal care, chronic disease management, patient analytics, population health management, medication management, or clinical quality reporting datasets is preferred., • Knowledge of Data Warehousing , relational databases and Star/Snowflake , 3NF schemas, • Experience with Operating System commands and scripting, • Knowledge of physical database design is preferred, • Exposure to HL7/FHIR data standards, • Experience working in healthcare payer/provider settings, • Familiarity with version control systems and tools like JIRA, Git, Confluence, • Agile/Scrum participation experience., • Bachelor’s degree in Healthcare Informatics, Business, Data Science, or a related field., • Oracle PL/SQL Developer certification (preferred) Core responsibilities • Lead design, development, optimization, and maintenance of complex PL/SQL programs, stored procedures, functions, packages, and triggers in Oracle (11g/12c/19c)., • Participate in data analysis, modeling, and database design discussions and support Design scalable backend database logic, • Translate business needs into technical solutions using SQL and PL/SQL, working closely with business analysts, solution architects, and QA teams, • Supports all database objects, including tables, clusters, indexes, views, sequences, packages and procedures, • Assists with impact analysis of any changes made to the database objects., • Develop and maintain ETL logic and data transformation pipelines using PL/SQL, • Tune and optimize existing PL/SQL code and database queries for performance improvement., • Participate in development sprints, documentation, and release management following agile practices, • Writing efficient and optimized queries, stored procedures, functions, triggers, and packages, • Support bug fixes, code enhancements, and troubleshooting production issues., • Perform routine database object management (tables, indexes, views, etc.)., • Prepare scripts and contribute to release management and deployment. Soft Skills • Strong communication and stakeholder engagement skills., • Ability to navigate ambiguity and translate complex business needs into clear, actionable requirements., • Collaborative, self-motivated, and solution-oriented. Why Join Us? • Contribute to meaningful projects that improve healthcare financial operations and data quality., • Work alongside healthcare experts, engineers, and innovators in a dynamic, agile environment., • Be part of a mission-driven team focused on modernizing healthcare data ecosystems, • Opportunities for growth, leadership, and cross-functional collaboration What we offer • Continuous learning and career growth opportunities, • Flexible working hours, • Inclusive and supportive culture About Us Established in 2011, Trinetix is a dynamic tech service provider supporting enterprise clients around the world.Headquartered in Nashville, Tennessee, we have a global team of over 1,000 professionals and delivery centers across Europe, the United States, and Argentina. We partner with leading global brands, delivering innovative digital solutions across Fintech, Professional Services, Logistics, Healthcare, and Agriculture. Our operations are driven by a strong business vision, a people-first culture, and a commitment to responsible growth. We actively give back to the community through various CSR activities and adhere to international principles for sustainable development and business ethics. To learn more about how we collect, process, and store your personal data, please review our Privacy Notice: ___