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  • Senior Product Designer
    Senior Product Designer
    6 days ago
    Full-time
    New York

    About Blank Street Blank Street is on a mission to become the defining food & beverage brand of our generation. At 100+ locations, we've built one of the fastest-growing consumer brands in the US and UK, and are quickly becoming the go-to spot for the next generation of coffee and matcha drinkers. With a large global roadmap ahead, we're shaping the future through elevated beverages, thoughtful store designs, and hospitality-driven experiences. Add a Spark to the Ordinary At Blank Street, we're building thoughtful, beautifully designed experiences, both in-store and digitally. We're looking for a Senior Product Designer to join our Product Design team to help drive exciting initiatives. As a Senior Product Designer, you will own the design of our consumer app and internal tools, combining user research, a strategic mindset, and design skills across both UX and Visual to deliver stellar customer experiences. You are not only a craft expert across UX and visual design, but also a strategic partner who helps shape what we build and why. You bring a strong point of view grounded in research and data, and you are comfortable navigating ambiguity to define product direction. You translate insights into actionable design strategies, aligning user needs with business goals. You advocate for the customer at every stage, ensuring that design decisions are intentional, scalable, and impactful. This role is fully in-person and based out of our Brooklyn, NY office. What You'll Own: App Experience Design • Lead the end-to-end design process for the consumer app, from discovery and research through concept development, design execution, and post-launch iteration, • Design holistic experiences — systems, flows, and interfaces — that are intuitive, elegant, and scalable, • Create wireframes, high-fidelity designs, and prototypes to communicate ideas effectively Internal Tools Design • Own the design of internal tools that support operations, store teams, and other internal users, • Ensure internal-facing products are intuitive and reduce friction in day-to-day workflows User Research & Insights • Plan and conduct user research to uncover insights, validate hypotheses, and inform product strategy, • Translate research findings into clear product opportunities, frameworks, and design directions, • Champion a user-centered and data-informed design culture, advocating for best practices across teams Collaboration & Standards • Partner closely with product and engineering to shape roadmaps and prioritize initiatives based on user and business impact, • Serve as a steward of the team's design system, ensuring consistency, quality, and scalability across platforms while sharing ownership with the broader team, • Present and communicate complex ideas and design rationale to stakeholders at all levels, • Explore and integrate AI-driven opportunities into the product experience where relevant Requirements: • 5-7 years of experience minimum in a product design, user experience, or equivalent role, with demonstrated leadership on complex digital products, • Bachelor's degree preferred, with multidisciplinary background such as psychology, computer science, information sciences, human/computer interface design or commerce/business, • Strong foundation in user research methodologies (qualitative and quantitative), including user interviews, usability testing, journey mapping, and synthesis of insights into product direction, • Experienced, innovative and forward-thinking designer who can demonstrate leadership of medium-scale projects from concept to completion - research, approach, design strategy, systems, and implementation, • Experience contributing to and evolving design systems and tokens in partnership with engineers., • Experience working with generative AI, personalization systems, or recommendation engines, • Proven interpersonal skills, stakeholder relation skills, and ability to work in a team environment, • Strong storytelling with excellent verbal, written and visual communication skills, • High proficiency in the use of tools such as Figma as well as Adobe Creative Suite, Keynote, and Google Slides Benefits & Perks: • $140,000 - $160,000 annual base salary, • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future., • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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  • Host / Hostess
    Host / Hostess
    24 days ago
    $22–$24 hourly
    Part-time
    Manhattan, New York

    Ginger is looking for a Host. Reporting directly to the COO, this role is responsible for welcoming/greeting guests to the restaurant and ensuring that they are seated and receive attentive service. The Host duties include maintaining a waitlist of guests during service, distributing menus, confirming restaurant contact information to guests, accepting phone calls, making and adjusting reservations, as well as working with the service team to ensure the restaurant is seated in a timely and efficient manner. What You Will Do Warmly welcome guests upon arrival, manage the waitlist efficiently, and escort them to their designated tables, providing a positive first impression. Handle reservations, confirm bookings, and maintain an organized system to optimize table turnover and accommodate guest preferences. Effectively communicate with the restaurant staff to coordinate seating arrangements, manage guest flow, and address any special requests or considerations. Assist guests with inquiries, provide information about the menu, and offer guidance on restaurant policies to ensure a seamless dining experience. Keep the host/hostess station and waiting area tidy, contributing to the overall cleanliness and attractiveness of the restaurant. Address guest concerns or issues with professionalism and tact, seeking assistance from management when needed to ensure customer satisfaction. Handle multiple tasks simultaneously, such as answering phones, managing reservations, and coordinating with servers, while maintaining a positive and composed demeanor. Promote special events, menu items, or promotions to guests, contributing to increased sales and overall customer enjoyment. Work collaboratively with the serving staff, kitchen team, and management to facilitate a smooth and efficient dining service. About You 1+ year of host experience in a fine dining, high volume setting. Excellent interpersonal and communication skills. Strong organizational abilities and attention to detail. Ability to remain calm under pressure and manage waitlist dynamics effectively. Positive and friendly attitude, with a passion for delivering exceptional customer service. Familiarity with reservation systems and basic restaurant operations is a plus. Flexibility to work evenings, weekends, and holidays as needed. Professional appearance and demeanor. Physical Requirements Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards. Ability to lift and carry items weighing 10 – 30 pounds on a regular basis and up to 50 pounds on a regular (or occasional basis). Ability to stand for prolong periods of time. Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the property. Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment. Climbing steps regularly. Compensation: $22 per hour + tips NOTICE TO THIRD PARTY AGENCIES Please note that Ginger does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Ginger will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Ginger explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Ginger. This job description is not meant to be an “all-inclusive” list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. Ginger reserves the right to change or modify job duties as necessary based on business necessity.

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