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Job DescriptionDescription: Title: Client Services Coordinator Department: Health Care Coordination Reports To: Director, Client Services Location: 56 Bay street 4th floor, Staten Island, NY 10301 Position Status: Full-Time FLSA Status: Non-exempt Pay & Benefits: The pay range for this role is generally $52,000-$57,000 commensurate with relevant experience and qualifications and in alignment with internal equity. Additionally, we offer an excellent benefits package that includes generous paid time off (4 weeks of vacation plus paid holidays, personal, and sick time), medical, dental, vision, supplemental benefits including employer provided basic life insurance and employee assistance programs, tuition reimbursement and fitness reimbursement after 1 year of employment, a retirement plan that includes employer matching, and more! Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – people with low or no income, low-income people with chronic illnesses, people with criminal justice involvement, people who use drugs, domestic violence survivors, people of color, and the LGBTQ community. POSITION SUMMARY: The HIV Care Coordination program (CCR) addresses HIV healthcare disparities by facilitating access to care and other services through a client-centered, holistic, and comprehensive approach to meeting the needs of people living with HIV with team-based care management. The program goals include prompt linkage and ongoing retention in HIV care, optimal treatment adherence, viral suppression, and reduced HIV-related mortality. This is achieved through activities such as patient navigation, directly observed therapy, health education, and coordination of care with the medical provider; frequency of support is driven by the intensity of an individual’s need. The program is comprised of 4 Navigators, 1 Outreach & Engagement Specialist, 1 Client Services Coordinator, 1 Data & Quality Specialist with oversight from the Director. The Client Services Coordinator leads the client enrollment process, conducts assessments and care planning, and ensures coordinated service delivery across the Navigator team. The coordinator also takes part in the agency’s Management Team as a contributing member. Requirements: DUTIES & RESPONSIBILITIES: • Lead the case finding activities and client recruitment efforts;, • Facilitate the enrollment process through comprehensive assessments and service planning activities, conducted according to program standards and deadlines;, • Update and develop service plans in alignment with the reassessment process;, • Verify all facets of program eligibility according to program standard;, • Collaborate with the medical team to manage program recruitment, enrollment and ongoing patient navigation needs;, • Conduct case conferences with the providers and care coordination team;, • Supervise, coach, and guide the Navigators around the needs and progress of their caseload;, • Conduct training for the team;, • Track pertinent health outcome data and provide program performance reports;, • Executes chart-level QA activities under the direction of the Director of Client Services;, • Work collaboratively with Data and Quality Specialist to monitor and track timely submission of programmatic paperwork;, • Manage monthly oversight of MetroCard and incentive distribution and reconciliation;, • Perform all functions in alignment with CHASI’s Mission, Vision, and Core Values; QUALIFICATIONS: • High School diploma or equivalent required; Associate degree preferred., • Minimum three years of direct service experience in HIV care management., • At least one year of supervisory experience with two or more staff; ten years of direct service with the target population may substitute for supervisory experience., • Bilingual English/Spanish preferred., • Proficiency with Microsoft Outlook, Teams, Word, and Excel., • Strong oral and written communication skills with attention to detail and professionalism., • Ability to think strategically, plan effectively, and manage multiple high-priority tasks., • Knowledge of HIV disease progression, treatment, and adherence strategies., • Knowledge of care management principles, documentation standards, referral processes, and follow-up.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB As a Customer Experience Coordinator, your job is to define the customer's experience through service, focus, and participation—so you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say YES and put pets and customers experience above all else. In this role, you'll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. WHAT YOU'LL DO • Greet every customer with warmth and urgency, whether in person, over the phone, or online, • Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly, • Deliver personalized, memorable experiences—always looking for creative ways to say "yes" to customer needs, • Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate, • Keep nurses and doctors updated on customer needs for a seamless care experience, • Provide confidential, compassionate guidance on financial options and end-of-life decisions, • Process payments accurately while protecting personal and financial information, • Follow up with customers after visits to check on their pet's care and strengthen relationships, • Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital WHAT YOU NEED • 2+ years of experience in a customer service role, • Advanced proficiency in computer programs and practice management software, • Highly organized, with strong attention to detail, • Strong communication skills; able to interact positively with anyone and everyone, • The ability to multitask and thrive amid chaos, • High emotional intelligence, able to read a room and plan and act accordingly, • Adaptable and amenable in high stakes environments, • Problem solving skills and a focus on innovation, • Must be willing to work in a noisy environment with strong or unpleasant odors, • Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs, • Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive compensation ($20.00 - $30.00/hr), • Flexible work schedules to support your life outside of work, • Generous employee referral program, so our awesome people can bring in more awesome people, • And the little (big) things, like comfy scrubs, cool VEG swag, food in the fridge for when you're hungry DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job DescriptionReporting to the assigned Nurse Coordinator. As the Nurse Manager, you will oversee all nursing staff at the Mulrooney Manor Residence. You will continue to be on-call Monday to Friday and will serve as the hospital liaison for challenging cases assigned by the Nurse Coordinator. Specific duties include the following, but are not limited to: • provides the facility and staff with means for the prompt detection and referral of health problems through coordination of adequate medical surveillance, periodic inspection, and regular medical examinations., • writes an annual Nursing Summary Evaluation and Service Plan for each client., • Participates in the continuing interdisciplinary evaluation of each client for the purpose of beginning, monitoring and following up on each client’s individualized medical needs., • Attends and participates in staff conferences and in the Inter-disciplinary Treatment Team meetings, including 90 day and annual reviews., • Reports communicable diseases and infections in accordance with the law., • Participates in pre-admission planning and evaluations, program designs and placement of clients at the time of admissions., • Trains staff in detecting signs of illness of dysfunction that warrant medical or nursing intervention., • Trains staff in basic skills required to meet the health needs and problems of the clients., • Trains staff in first aid for accidents or illnesses., • Coordinates annual physical examinations and monitors follow-up treatment., • Reviews lab work and intervenes as needed, based on lab findings., • Transcribes or supervises the transcription of doctors’ orders onto medication sheets., • Reviews clients’ medication for consideration of potential adverse reaction, allergies, interactions of medications, and contra-indications., • Responsible for the supervision of client medication administration., • Reports to the physician clients’ responses to medications and makes recommendations accordingly., • In consultation with pharmacist, the nurse disposes of all medication that is not given to the clients. This includes all excess, tainted, or mis-prescribed medication., • Re-certifies staff members for Approved Medication Administration Personnel (AMAP)., • Monitors clients’ clinic appointments and doctors’ findings., • Oversee all hospitalizations and emergency room visits., • Monitor vital signs, blood levels, menstruation periods, hepatitis, tuberculosis, and seizure statues., • Prepares an emergency medical kit for the residence according to the guidelines of the American Red Cross and trains the Residence Supervisor and Assistant Residence Supervisor in the use of this kit., • Observes, reports, and records pertinent data relative to the clients, and enters the required nursing notes for the monthly progress reports., • Works with the nutritionist in checking and re-checking the weight of clients., • Offers clients, as needed, health education, personal care/hygiene, and sex education., • Performs other tasks as required. Qualifications Education: • Degree in nursing; B.A. or B.S. degree in Nursing preferred., • 2-5 years previous experience as a Registered Nurse required., • Experience in an ICF or IRA for the developmentally disabled preferred., • Must have at least one to two years supervisory experience; supervisory experience in the healthcare field preferred.

Job DescriptionAbout the Role Mindify is seeking a high-energy, organized, and fluent Spanish-speaking Operations & Marketing Coordinator to join our team at the adult medical center. This is a dual-impact role: you will ensure our daily operations run like clockwork while simultaneously driving community awareness and patient engagement through creative marketing efforts. The ideal candidate is a "people person" who can navigate a medical environment with professionalism and a marketing mindset. Key Responsibilities Operations Coordination: * Manage daily administrative workflows to ensure a seamless patient experience. * Act as the primary point of contact for Spanish-speaking patients, assisting with intake, scheduling, and service explanations. * Maintain facility standards and coordinate with vendors or medical staff to ensure the center is operating efficiently. Marketing & Outreach: * Develop and execute local marketing strategies to increase patient enrollment. * Represent Mindify at community events, health fairs, and senior centers. * Create bilingual promotional materials (flyers, social media posts, or newsletters) tailored to our demographic. * Build and maintain relationships with local community partners and referral sources. Requirements & Qualifications * Bilingual Proficiency: Must be fully fluent in English and Spanish (written and verbal). * Experience: 1-3 years in operations, marketing, or healthcare administration. * Communication: Exceptional interpersonal skills with the ability to build trust with adult patients and their families. * Tech-Savvy: Comfortable with Microsoft Office, social media platforms, and CRM/Electronic Health Record (EHR) software. * Reliability: Strong multitasking skills and the ability to work independently in a fast-paced medical environment. Powered by JazzHR H6y14Ic4Kz

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and THE OPPORTUNITY Brooklyn Supervised Release, the largest operating project of the Center, seeks to re-engineer the experience of criminal court in Brooklyn, New York, by providing judges and attorneys meaningful alternatives to bail and detention. Operating out of community-based offices, Brooklyn Supervised Release is a team of social service providers, court liaisons, mental health practitioners, compliance specialists, and others who seek to improve the quality of justice. Supervised Release provides pretrial supervision, case management, and voluntary social services to people charged with misdemeanor and felony offenses, and in doing so, uses an arrest as a window of opportunity to change the direction of a participant’s life, avoiding the harmful effects of incarceration. Program participants are monitored to ensure their appearance at court dates and mandatory programming, and receive referrals to services like job training, drug treatment, and mental health counseling. Brooklyn Supervised Release seeks a Community Engagement Specialist. Reporting to the Community Engagement Coordinator, the Community Engagement Specialist will have comprehensive knowledge, understanding, and lived experience successfully addressing foundational needs through local service providers. The Community Engagement Specialist will utilize this expertise to support participants’ attendance at court dates and engagement in services by meeting with participants in the community to provide navigation support and facilitating warm handoffs between Case Managers, SRP Clinicians, and local service providers when referrals are made or mandated by the court. Additionally, Community Engagement Specialists will build and maintain relationships with and knowledge of local service providers. Community Engagement Specialists will leverage this expertise to help ensure case management staff are knowledgeable about local service providers by facilitating in-house information sessions.; Responsibilities include but are not limited to: • Provide support to participants seeking assistance or accompaniment to and from court or social services in the community;, • Develop and maintain relationships with and knowledge of local service providers to understand services, eligibility, intake requirements, and enrollment opportunities and challenges towards the goal of reducing referral barriers and optimizing participant access to services;, • Explore additional service providers to assess quality and accessibility of services offered;, • Develop and provide presentations on local social service agencies to the direct practice teams to share information and guidance to optimize successful, quality referrals;, • Maintain accurate and timely data entry and case documentation aligned with the program model, court reporting obligations, and best practices;, • Consistent and effective cross-team communication and collaboration to proactively identify successes, challenges, and opportunities to strengthen programming, create opportunities for meaningful collaboration, and maximize internal and external resources and expertise;, • Substantive and comprehensive service to participant;, • Working effectively with the case management and compliance teams to ensure accurate and timely court reporting;, • Conduct regular outreach efforts in the community to engage participants;, • Maintain professional and positive relationships with court staff, judges, attorneys, and service providers;, • Participate in individual, group supervision, and regular staff trainings to develop program expertise and related skill sets;, • Participate in designated trainings upon hire;, • Attend project events, community events, and meetings after hours, as needed;, • Please note that this role is not eligible for clinical hours; and, • High school diploma or equivalent required;, • Comprehensive knowledge of and lived experience with the criminal legal, housing, child welfare, and/or mental health systems preferred;, • Bilingual (English-Spanish) strongly preferred;, • Must be detail-oriented with strong organizational and time management skills;, • Must be able to work effectively independently and as part of a highly interdependent, multi-disciplinary team within a fast-paced and dynamic work environment;, • Ability to work collaboratively and effectively with a variety of program stakeholders, including judges, prosecutors, defense attorneys, court staff, and site partner agencies; and Position Location: Brooklyn, New York. Compensation: The compensation range for this position is $28.57 - $33.96 per hour, annually equivalent to $52,000 - $61,800 based on a 35-hour work week and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. Note: This position is part of the NOLSW, UAW 2320 bargaining unit. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR M9Xi6fipK4