Referral coordinator jobs in Buffalo, New YorkCreate job alerts

Referral Intake Coordinator- Healthcare Call Center. Coordinate and triage external agency referrals while providing exemplary customer service and ensuring data entry accuracy prior to forwarding the referral and/or message to the applicable party. Contribute referral information or applicable open

Job Description CIEE, Council on International Educational Exchange, is seeking Local Coordinators in Geneseo and surrounding areas. As a CIEE Local Coordinator, you help coordinate school and host family placements for international high school students in your local community. You also work with regional staff to coordinate supervision and support for students and families throughout the duration of the exchange program. CIEE Local Coordinators are passionate about bringing the world closer together, increasing inter-cultural awareness, and finding safe and welcoming homes in their community for international exchange students. Primary Responsibilities: a. Recruit and select host families in your area b. Match students with host families c. Build and maintain relationships with local schools d. Provide support and guidance to students and host families throughout the experience e. Serve as a Liaison between local students, families, and schools and our professional support staff Knowledge and Skills: Successful candidates for the Local Coordinator position possess the following qualities and skills: Creativity, patience, persistence, strong social skills and the ability to work with all people. Ability to problem-solve, network, communicate effectively, and act objectively, within CIEE and Department of State guidelines. An understanding of cultural differences is helpful, as well as a desire to work with international youth. Training and Support: CIEE provides comprehensive Training for Local Coordinators to prepare them for all aspects of the position including, but not limited to: placements, supervision and support, conflict mediation and resolution, sales/outreach, and intercultural training. Regional Staff members work directly with Local Coordinators to guide them through initial training modules and provide additional support and training throughout the year. Hours/ Compensation: This position is not salaried; Local Coordinators can receive financial compensation in the form of placement & supervision fees, bonuses, and all-inclusive travel incentives. As a Local Coordinator, you manage your own schedule and have flexible hours; many of our current local coordinators have full time jobs, are stay at home moms and dads, or are retired. Must be 25 years of age to apply. Job Type: Part-time/Contractor/Commission-Based Benefits: • Flexible schedule, • Professional development assistance

Job Description Position Summary: The Wraparound Care Coordinator provides home-based services to assist youth and families within the Erie County System of Care and who are receiving services through Erie County Department of Social Services. Care Coordination is provided through strength-based, individualized service planning. Linkages, coordination, and monitoring of services to improve and promote family stability are the focus of services. Major Responsibilities/Activities: • Provides home based services to families in Erie County utilizing the MiiWrap Care Coordination model, • Utilizes a strengths-based family driven approach to services, • Partners with children, parents, guardians, Erie County Department of Social Services and service providers to create a comprehensive Plan of Care and identify any additional services the family may benefit from, • Conducts assessments throughout duration of the case, • Provides education, care coordination, and community linkages as appropriate, • Conducts face to face contacts with families, • Conducts Child and Family Team meetings each month, • Participates in trainings required by stakeholders and agency, • Maintains timely and accurate documentation in two systems, • Solid writing and verbal communication, • Strong engagement skills and ability to engage with diverse populations, • Flexibility related to scheduling, • Familiarity with computer applications (i.e. Word, Excel, Outlook), • Familiarity with Fidelity EHR and Connections are a plus, • Bi-lingual ability is a plus, • Bachelor’s Degree or Master’s Degree in a human services related field plus 1 year experience in a professional or internship human services setting. *Experience must be providing direct care services or linkage services to at risk youth/children and families., • Valid NYS Driver’s License and adequate auto insurance Competitive Pay Range of $48,000- $52,500 annually based on experience and qualifications CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA Retirement, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF), • 403(b) Right Away and Employer-Contributions After Two Years Child & Family Services is an Equal Opportunity Employer: Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job Description Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life. Full-time: 1298 Main Street, Buffalo, NY SUMMARY OF POSITION FUNCTION: The Care Coordinator II will apply the essential activities of case management which include assessment, planning, coordination, monitoring and evaluation with the core components (Comprehensive Case Management, Care Coordination & Health Promotion, Comprehensive Transitional Care, Patient and Family Support and Referral to Community & Social/Support Services). The Care Coordinator will be responsible for the following outcomes: to reduce utilization associated with avoidable and preventable inpatient stays, to reduce utilization associated with avoidable emergency room visits, to improve outcomes for person with mental health illness and/or substance use disorders and to improve disease-related care for chronic conditions. MAJOR DUTIES AND RESPONSIBILITIES: • Complete a comprehensive health assessment/reassessment inclusive of medical/behavioral/rehabilitative and long term care and social service needs., • Complete/revise an individualized patient centered plan or care with the patient to identify patient’s needs/goals, and include family members and other social supports as appropriate., • Consult with multidisciplinary team on client’s care plan/needs/goals., • Conduct outreach and engagement activities to assess on-going emerging needs and to promote continuity of care and improved health outcomes., • Consult with primary care physician and/or any specialists involved in the treatment plan., • Prepare client crisis intervention plan., • Coordinate with service providers and health plans as appropriate to secure necessary care, share crisis intervention and emergency information., • Link/refer client to needed services to support care plan/treatment goals, including medical/behavioral health care; patient education, and self help/recovery, and self management., • Conduct case conferences with an interdisciplinary team to monitor and evaluate client status., • Advocate for services and assist with scheduling of needed services., • Coordinate with treating clinicians to assure that services are provided and to assure changes in treatment or medical conditions are addressed., • Monitor/support/accompany the client to scheduled medical appointments., • Follow up with hospitals/ER upon notification of a client’s admission and/or discharge to/from an ER, hospital/residential/rehabilitative setting., • Facilitate discharge planning from an ER, hospital/residential/rehabilitative setting to ensure a safe transition/discharge that care needs are in place., • Notify/consult with treating clinicians, schedule follow up appointments, and assist with medication reconciliation., • Link client with community supports to ensure that needed services are provided., • Follow-up post discharge with client/family to ensure client care plan needs/goals are met., • Develop/review/revise the individual’s plan of care with the client/family, • Consult with client/family/caretaker on advanced directives and educate on client rights and health issues, as needed, • Meet with client and family, inviting any other providers to facilitate needed interpretation services., • Refer client/family to peer supports, support groups, social services, entitlement programs as needed., • Identify resources and link client with community supports as needed, • Collaborate/coordinate with community base providers to support effective utilization of services based on client/family need., • Maintains complete, current and accurate member files which comply with The Health Home Standards. Documents all member related activity in a progress note by the conclusion of the next business day., • Effective verbal and communication skills, • Ability to teach and influence others, • Demonstrated ability to work effectively in a team environment., • Demonstrated effective interpersonal relationship and customer services skills, • Good organizational and time management skills, • Ability to work effectively with people from diverse cultures and socioeconomic conditions., • Actively listens to others to understand their perspective and ensure understanding regardless of barriers., • Critical thinking ability, • Ability to handle protected health information (PHI) in a manner consistent with The Health Insurance Portability and Accountability Act of 1996., • Knowledge of computerized systems., • “Qualifying Experience” means verifiable full or part-time experience in care coordination with the following populations: person with a chronic illness, and/or persons with a history of mental illness

Job Description Haven House Domestic Violence Shelter is seeking an energetic, empathetic individual that wants to make a direct and positive impact on the lives of individuals experiencing domestic violence and their children. Join the dedicated team of advocates in Erie County's only licensed domestic violence shelter. There are two Part-Time Shifts available- Shift Information: Sunday-Tuesday 4pm-12am and Wednesday-Friday 4pm-12am. Major Responsibilities/Activities: • Individual supportive listening/counseling services to adult shelter residents and conduct crisis intervention as needed., • Conduct group sessions, when needed, to include House Meetings support groups, conflict resolution sessions, etc., • Retain up-to-date case files and progress notes., • Maintain necessary records, statistical information, activity sheets, documentation, logs that are pertinent to the position and to the program to ensure the flow of communication., • Engage in case conferences and case reviews as assigned., • Attend program meetings regularly and initiate and engage in creative programming to benefit shelter residents or staff., • Meet the primary needs of residents during an assigned shift (i.e., token distribution, supplies, etc.), • Meet the needs of working in a 24-hr residential facility (i.e., assist with cleaning, filling supplies, etc.), • Transporting residents in an agency vehicle to their appointments., • Engage in community presentations, if necessary., • Provide administrative duties (making copies, compiling client intake files, etc.) as needed., • Provide legal and social services advocacy for shelter residents., • Provide coverage for the crisis telephone hotline., • Remain alert at all times. All shifts are awake shifts. Employee is not permitted to nap or sleep at any time during their working hours., • Remain cognizant about any physical plant emergencies that must be rectified or security breaches that must be reported., • Models and practices sensitivity, fair treatment and acceptance of diversity in all interpersonal interactions., • Participates and contributes to program Quality Improvement process., • Promote the empowerment of all people as defined by the Social Work profession and Domestic Violence Movement, adhering to the principles of trauma-informed care, • Perform other related duties deemed necessary by program coordinator., • Must maintain and submit all of the required documents and comply with all aspects of the Vehicle Safety and Usage Policy., • Utilize Agency phone and email systems following standard customer services protocol. This includes: answering the telephone in a timely and professional manner, directing calls appropriately and returning phone and email requests promptly. Demonstrate excellent phone etiquette and customer service skills. Also demonstrate knowledge of agency programs and services., • Bachelor of Social Work degree (BSW) or any related field; or Associates Degree with experienced required., • Must have a Valid NYS Driver’s License and continued automobile insurance., • Be able to function as a member of a team., • Work within a busy, fast-paced office setting, • Abide by a smoke-free work environment., • Work a variety of shifts on a rotating basis to include evenings, weekends and holidays., • Bi-lingual skills (English/Spanish) appreciated., • Prior domestic violence experience or prior experience working with victims of trauma appreciated., • CPR or nursing skills appreciated. Essential Physical Requirements: • Frequently move about inside and outside the office in reaction to situations and duties., • Frequently communicate accurate information with coworkers, clients and children who will use the agency services., • Frequently operate a computer and other office machinery, such as a calculator, copy machine, printer and phone system., • Must be able to understand the written and spoken word and respond effectively during the majority of time spent on the job., • Must be able to learn and comprehend basic instructions and orientation to job., • Must be able to multi-task on a frequent basis., • Frequently participate and coordinate with others regarding work situations and decisions., • Frequently interact appropriately and diplomatically with varied stakeholders such as volunteers, staff members, visitors, referral sources, etc. Child and Family Services is an Equal Opportunity Employer: Child + Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child + Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job Description Job Title: Quality Assurance Specialist – RMA Department: Quality Reports To: Quality Engineer Job Status: Full-Time FLSA Classification: Non-Exempt Hours: Monday – Friday, 7:30 a.m. – 4 p.m. Salary/Wage Rate: $24.00 - $29.00/hour Tectran Manufacturing Inc. is an industry-leading manufacturer of air, hydraulic, and electrical systems for the transportation industry, serving heavy-duty tractor-trailer and bus markets. We are committed to delivering innovative, durable, and high-performance products that meet demanding customer and regulatory requirements. Job Summary The Quality Assurance & RMA Coordinator manages the full Return Merchandise Authorization (RMA) lifecycle while supporting Quality Assurance initiatives that improve product reliability and customer satisfaction. This role combines hands-on failure analysis, regulatory compliance, data reporting, and cross-functional collaboration to drive continuous improvement and reduce product returns. Responsibilities: RMA Management & Failure Analysis • Manage end-to-end RMA process from intake through disposition, • Review and validate warranty eligibility, • Perform product teardown, testing, inspection, and root cause analysis, • Determine and communicate disposition (repair, replace, credit, reject, return to stock), • Track and analyze RMA metrics, including turnaround time and failure trends, • Inspect and evaluate raw materials, assemblies, and finished goods, • Perform and document testing per internal and customer requirements, • Investigate non-conforming materials (NCMR) and coordinate containment and rework, • Support Corrective and Preventive Actions (CAPA), • Ensure compliance with DOT, FMVSS, ISO 9001, ISO 14001, SAE, and other applicable standards, • Partner with Engineering on root cause investigations and product improvements, • Provide feedback to Manufacturing on defect trends and systemic issues, • Collaborate with Production, Supply Chain, Customer Service, and suppliers to resolve quality concerns, • Participate in continuous improvement initiatives to reduce RMAs and improve processes Education & Experience: • High school diploma or equivalent required, • Experience in product failure analysis and material evaluation, • Experience in a manufacturing or distribution environment preferred, • Electro-mechanical product experience preferred, • Bilingual (English/Spanish) a plus Technical Skills • Proficiency with inspection equipment (CMM, optical comparators, hand measurement tools), • Ability to read and interpret technical drawings/blueprints, • Working knowledge of manufacturing and assembly processes, • Experience with quality tools (5-Why, Fishbone, Pareto, 8D), • Proficiency in Microsoft Office, • Working knowledge of Internal Auditing; experience with planning and executing audits preferred, • Experience with basic in-house calibration of precision hand tools (calipers, micrometers) is preferred but not required Core Competencies: • Strong analytical and problem-solving skills, • Excellent written and verbal communication, • Highly organized and detail-oriented, • Self-motivated, proactive, and results-driven, • Collaborative team player Safety Requirements: • Employee will be required to wear the provided PPE per the role requirements, • Follow site safety and any department specific protocols, • Report safety hazards or potential safety hazards to reporting Supervisor, • Attend company safety meetings Physical Requirements: • Prolonged computer work and desk time, • Frequent standing, walking, and bending throughout facility, • Ability to lift up to 50 lbs, • Frequent use of hand dexterity and near vision Perks: • Health, Dental, Vision, Life and AD&D, and various voluntary insurance coverages, • 401(k) program with a company match, • Wellness program, • Paid time off (PTO) and holiday pay (10 days annually), • $500 referral bonus TECTRAN is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors. Monday - Friday, 7:30 a.m. - 4 p.m.

Job Description UBMD Primary Care is seeking full‑time Patient Services Representatives (PSRs) for our busy outpatient clinic located at 850 Hopkins Road in Buffalo, NY. The schedule is generally Monday through Friday,9 AM to 5 PM, with the ability to work two to three evening shifts per month (12:30–8:30 PM) on rotation with the PSR team. Responsibilities include greeting patients, managing a high call volume, performing check‑in and check‑out, verifying insurance, scheduling appointments, collecting copays and completing daily copay reports, and providing general customer service and office support. Candidates must have excellent communication and multi‑tasking skills, 1–2 years of medical office experience, proficiency with EMR and Healthenet, and general office skills such as faxing and copying. Pay range is $18 - $18.50/hour. Any offer of employment is contingent upon successful background check and drug screen. AA/EOE JOB DESCRIPTION POSITION TITLE Patient Services Representative LOCATION(S) Outpatient Clinics REPORTS TO: Site Coordinator/Manager FLSA STATUS: Non-Exempt POSITION TYPE: Full Time SALARY: $18.00 - $18.50 per hour Job Summary: The Patient Services Representative (PSR) performs administrative duties for the office including scheduling patient appointments, greeting patients, handling heavy call volume, collecting copays as well as greeting vendors and other visitors in the reception area of the clinic. Essential Functions: • Schedules and confirms patient appointments., • Captures and verifies patient demographics, current insurance, appropriate forms and signatures to ensure accurate billing and medical record information for the check-in process for all patients., • Receives changes to payments on patient accounts; compares cash receipts and payments in balancing daily receipts, logging and securing payments according to policy., • Performs a variety of duties involved in greeting and directing patients, their families, vendors, and other business associates., • Provides information to patients and their families on such matters as services, charges and routine treatment procedures., • Answers telephone in a timely manner and manages/directs calls appropriately., • Problem solves and utilizes resources to obtain patient information when patient is unable to communicate, seeking assistance as needed., • Assists in compilation of data for regular and special reports as requested by the Site Coordinator/Manager and/or Medical Director., • Schedules or arranges other tests or referrals to specialists as necessary. Completes prior authorizations for imaging as necessary., • Processes referrals and maintains knowledge of referral process., • Organizes caseload of patients for the following day., • Coordinates timely follow up of patient requests for services regarding prescription requests, referrals, diagnostic testing and appointments for sick visits., • Provides patients with educational materials, distribution of resource literature from insurance carriers and/or community service recommendations., • Follows Patient Centered Medical Home (PCMH) standards, as applicable per site., • Reviews and addresses daily tasks as assigned., • Complies with all OSHA regulations., • Complies with quality assurance, OSHA, HIPAA, infection control, safety and other policies as set forth., • Maintains competence through continuing education and/or inservice training., • Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner., • Any other duties as requested or assigned by the Site Coordinator/Manager, Medical Director and/or other management representative. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice., • May be required to travel to other UBMDFM location(s) dependent on company need. Education: High School diploma or GED, Associate’s degree preferred. Experience: One (1) to two (2) years’ experience working in medical reception and/or customer service, preferable in a clinic setting. Experience in electronic medical records strongly preferred. Knowledge, Skills & Abilities: Medical terminology preferred. Knowledge of various insurances and procedure codes helpful. Excellent communication skills required. Knowledge of Microsoft Office programs preferred. Working/Environment Conditions: • Position is in a well-lit, fast-paced, clean office environment., • Office noise level will be mild to moderate most times., • Moderate/average indoor temperatures. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. • Prolonged periods of sitting or standing at a workstation in order to perform duties on a computer., • While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard., • Specific vision abilities required by this job include close vision requirements due to computer work., • Light to moderate lifting (up to 15 pounds) may be required., • Regular, predictable attendance is required. UBMD Primary Care is a smoke-free and drug-free workplace in compliance with local, state and/or federal guidelines.

Job Description Why Join Care Medical Practice? Care Medical Practice is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day. Join us in creating a better way to care. Position Overview The Maternal Health Coordinator supports daily operations of the Healthy Start Buffalo maternal health program, providing administrative coordination, participant engagement, intake and enrollment support, front-desk and clinic assistance, data quality support, and community outreach. The role works closely with Healthy Start staff, maternity clinical teams, and community partners to ensure smooth program operations, accurate documentation, and timely connection of families to services in alignment with HRSA requirements. Key Responsibilities * Support daily operations of the Healthy Start Buffalo maternal health program, including administrative coordination and clinic support * Conduct participant intake, enrollment initiation, and follow-up for self and community referrals * Manage inbound and outbound participant communications related to scheduling, referrals, and engagement * Coordinate with Healthy Start care coordination staff and maternity clinical teams to support appropriate triage and service connection * Provide front-desk support as needed, including greeting participants, managing calls, and supporting clinic flow * Maintain accurate participant records and documentation across required systems (e.g., MEDENT and outreach tracking tools) * Support data quality and compliance activities related to HRSA reporting and partner submissions * Prepare and distribute program and educational materials as directed * Participate in community outreach events, tabling, and partner engagement activities * Attend meetings and provide administrative or documentation support as requested Required Qualifications * Bachelor’s degree in Public Health, Human Services, Health Administration, Social Work, or a related field; or equivalent relevant experience * Minimum of 3–5 years of experience in a healthcare, maternal health, or community-based program setting * Experience with participant intake, enrollment, scheduling, referrals, or program coordination * Strong interpersonal and communication skills, with the ability to engage participants and families respectfully and effectively * Demonstrated organizational skills and attention to detail in a fast-paced environment * Proficiency with Microsoft Office applications; experience with MEDENT or similar electronic health record systems preferred * Familiarity with maternal and infant health services, community resources, and referral coordination * Ability to maintain accurate documentation and support data quality requirements for grant-funded programs The working environment and physical requirements of the job include: Work is performed indoors in a setting with conditioned air and artificial light. Travel to and work in offices or other environments is required. In this position you will need an to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 10 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business. Equal Opportunity & Reasonable Accommodation Statement Care Medical Practice is an Equal Opportunity Employer committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law. If you require a reasonable accommodation during the application or employment process, please indicate this in your application or speak with your recruiter during the hiring process. Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary. Our Benefits Financial Well-being • Competitive Compensation: We offer competitive salaries to attract and retain the best talent., • Comprehensive Medical Plan: We proudly offer a comprehensive medical option with an employer contribution., • Dental & Vision Coverage: Maintain your oral and eye health with our employer-paid dental and vision plans via MetLife., • Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you., • Continuing Medical Education (CME) Allowance for Providers: Stay at the forefront of your field with our CME allowance., • Commuter Benefits: Save on your commute with our commuter benefits program., • Mileage Reimbursement: Get reimbursed for work-related travel expenses.

Job Description Paddock Chevrolet, 2025 Best Places to Work finalist. Paddock Chevrolet is currently interviewing for Automotive Delivery Coordinators. At Paddock Chevrolet we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Paddock Chevrolet is absolutely critical to its success. Our promise is to keep delivering the same fantastic service and value that our community has come to expect from our dealership through the years. Paddock Chevrolet has an outstanding opportunity for a highly motivated, ambitious person to become a Automotive Delivery Coordinator. The Delivery Coordinator provides support through the sales process, while not actually closing the sale. $17.50 per hour plus commission Benefits • Health, Vision, Dental, Short term disability, Specified disease and Accidental Insurance, • 401K Plan & Match, • Life Insurance Paid, • Vacation + sick days, • Referral Program, • Employee appreciation events, • Paid training, • Assist Salesperson once sale has been completed, • Get vehicle ready for delivery, • Guide customers through paperwork process, • Introduce customer to dealership personnel, • Demonstrate key vehicle features to new owner Able to work flexible schedules and Saturday hours * Positive attitude, can-do mentality, confident, outgoing personality eagerness to improve * High school diploma or equivalent * Professional attitude and the ability to deliver best-in-class customer service * Reliable transportation to and from work every single day * Valid driver's license and clean driving record We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description UBMD Primary Care is seeking a full‑time Patient Services Representative (PSR) for our busy multi‑specialty outpatient clinic in the Conventus Medical Office Building at 1001 Main Street in Buffalo. The schedule is Monday–Friday, 9:30 am–5:30 pm, with one Thursday evening shift (11:30 am–8:00 pm) per month on rotation. FREE PARKING!! Responsibilities include greeting patients, check‑in/check‑out, insurance verification, appointment scheduling, copay collection and reporting, and general customer service and office tasks. Candidates should have 1–2 years of medical office experience, strong communication and multi‑tasking skills, and proficiency with EMR and Healthenet systems. Pay range is $18-$18.50/hour. Any offer of employment is contingent upon successful background check and drug screen. AA/EOE JOB DESCRIPTION POSITION TITLE Patient Services Representative LOCATION(S) Outpatient Clinics REPORTS TO: Site Coordinator/Manager FLSA STATUS: Non-Exempt POSITION TYPE: Full Time/ Part Time SALARY RANGE: $18-$18.50 per hour SUPERVISORY REQUIREMENTS: N/A Job Summary: The Patient Services Representative (PSR) performs administrative duties for the office including scheduling patient appointments, greeting patients, handling heavy call volume, collecting copays as well as greeting vendors and other visitors in the reception area of the clinic. Essential Functions: • Schedules and confirms patient appointments., • Captures and verifies patient demographics, current insurance, appropriate forms and signatures to ensure accurate billing and medical record information for the check-in process for all patients., • Receives changes to payments on patient accounts; compares cash receipts and payments in balancing daily receipts, logging and securing payments according to policy., • Performs a variety of duties involved in greeting and directing patients, their families, vendors, and other business associates., • Provides information to patients and their families on such matters as services, charges and routine treatment procedures., • Answers telephone in a timely manner and manages/directs calls appropriately., • Problem solves and utilizes resources to obtain patient information when patient is unable to communicate, seeking assistance as needed., • Assists in compilation of data for regular and special reports as requested by the Site Coordinator/Manager and/or Medical Director., • Schedules or arranges other tests or referrals to specialists as necessary. Completes prior authorizations for imaging as necessary., • Processes referrals and maintains knowledge of referral process., • Organizes caseload of patients for the following day., • Coordinates timely follow up of patient requests for services regarding prescription requests, referrals, diagnostic testing and appointments for sick visits., • Provides patients with educational materials, distribution of resource literature from insurance carriers and/or community service recommendations., • Follows Patient Centered Medical Home (PCMH) standards, as applicable per site., • Reviews and addresses daily tasks as assigned., • Complies with all OSHA regulations., • Complies with quality assurance, OSHA, HIPAA, infection control, safety and other policies as set forth., • Maintains competence through continuing education and/or inservice training., • Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner., • Any other duties as requested or assigned by the Site Coordinator/Manager, Medical Director and/or other management representative. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice., • May be required to travel to other UBMDFM location(s) dependent on company need. Education: High School diploma or GED, Associate’s degree preferred. Experience: One (1) to two (2) years’ experience working in medical reception and/or customer service, preferable in a clinic setting. Experience in electronic medical records strongly preferred. Knowledge, Skills & Abilities: Medical terminology preferred. Knowledge of various insurances and procedure codes helpful. Excellent communication skills required. Knowledge of Microsoft Office programs preferred. The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Working/Environment Conditions: • Position is in a well-lit, fast-paced, clean office environment., • Office noise level will be mild to moderate most times., • Moderate/average indoor temperatures. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. • Prolonged periods of sitting or standing at a workstation in order to perform duties on a computer., • While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard., • Specific vision abilities required by this job include close vision requirements due to computer work., • Light to moderate lifting (up to 15 pounds) may be required., • Regular, predictable attendance is required. UBMD Primary Care is a smoke-free and drug-free workplace in compliance with local, state and/or federal guidelines.

Job Description Job Title: Outreach & Entitlement Specialist Licensed Housing Position Status: Full-Time Position Classification: Non- Exempt Remote: No Department: Integrated Care & Outreach Immediate Supervisor: Integrated Care & Outreach Coordinator Salary: $55,000/annually Job Summary: The Outreach & Entitlement Specialist plays a vital role in connecting underserved individuals and communities to essential services and benefits. This position is responsible for conducting targeted outreach, building trust with clients, and assisting them in navigating complex systems to access public entitlements such as healthcare, housing, food assistance, disability benefits, and other social services. The specialist works collaboratively with internal teams and external partners to identify eligible individuals, assess needs, and provide hands-on support throughout the application and enrollment processes. This position is responsible for the monitoring and recertification process for entitlements for individuals residing in a congregate living setting. This role requires strong interpersonal skills and a deep understanding of local, state, and federal entitlement programs. Supervisory Duties: This position has no supervisory duties. Essential functions: Percent of time: Outreach & Entitlements 80% • Throughout the outreach process serves as a helpful, supportive, and nonjudgmental resource for community members., • Build relationships with clients to understand their needs and barriers to accessing services., • Assist clients in completing applications for public benefits and entitlements., • Provides advocacy and transportation assistance as required for entitlements appointments., • Assure that physician authorizations for Medicaid reimbursement are obtained for all residents prior to admission., • Ensure that re-authorizations are obtained in accordance with regulatory guidelines., • Attend in person and/or participate in referral status meetings., • Monitor hospitalizations and discharges., • Collaborate with service providers, case managers, and government agencies to coordinate care and referrals., • Stay current on changes in eligibility criteria, program guidelines, and available resources., • Conduct outreach in community settings, shelters, clinics, and other relevant locations. Data Management/Administrative 15% • Participate in benefits related trainings., • Participate in other required agency training courses., • Thoroughly log all client interactions in systems as required., • Track all client entitlements, recertifications and statuses., • Keep accurate and complete work files, including records, documentation, and other materials. Maintain organized records of client interactions, referrals provided, and follow-up activities., • Track progress toward completion of project deliverables as defined by funding contracts. Any other job responsibilities directly assigned to you by your supervisor. 5% Education: Associate's degree in human services, public health, or related field (or equivalent experience), plus one year experience working in a customer service role. Required Skills/Abilities: • Valid NYS Driver's license with evidence of good driving record and vehicle in good working condition., • Strong verbal communication skills and comfort with communicating in person and by phone, email, text message, and other mediums., • Ability to keep written case notes and submit required documentation., • Attention to detail and ability to understand and follow complex program guidelines and requirements., • Comfort with computers and web-based systems. Familiarity with databases, Microsoft Office, and Google Apps a plus., • Knowledge of (preferred) or interest in learning the human services network in Erie County and regionally., • Self-directed and able to work well independently as well as part of a team., • Creative thinking, sharing ideas that will help ensure project success., • Demonstration of a helpful, positive, and nonjudgmental approach, showing respect and fairness for each client and for all stakeholders., • Positive attitude with motivation to provide interactive and compassionate experience to those in our programs., • Must exhibit a passion for BFNC's vision, mission and values and act as a role model, • Must be able to work sensitively and effectively with individuals of diverse educational, socioeconomic, and cultural backgrounds. Ergonomics: Sitting, standing, stooping, bending, standard lifting up to 25 pounds, carrying, repetitive movements. Ability to operate and repair machines; prolonged periods of standing, walking, bending, and stretching. Must be able to access and navigate the site and go up and down stairs. All the ergonomic requirements must be performed without significant risk of injury to oneself or others or otherwise demonstrated or explain how one can perform essential functions of the position listed above with or without accommodations. Workplace Conditions Disclaimer Employees in this role may be required to visit environments where exposure to pests (including bed bugs, insects, or rodents), unsanitary conditions, secondhand smoke, or communicable health concerns may occur. The organization provides training, protective equipment, and safety protocols to minimize risks and ensure a safe working environment

Job Description The Residential Quality Coordinator is responsible for developing and maintaining a centralized Quality Assurance system within the Residential programs by managing the ongoing implementation, evaluation, and review of the programs’ quality initiatives. Major Responsibilities/Tasks: • Ensure program compliance with Agency policies and procedures, Council of Accreditation (COA) standards, Office of Mental Health (OMH) and Office of Children and Family Services (CFS) regulations, Inspection of Care (IOC) requirements and Medicaid/Medicare regulations as related to treatment and billing., • Responsible for the oversight of Residential Quality Assurance and Quality Improvement Plan and initiatives., • Complete Justice Center investigations and report investigation findings to the Incident Review Committee., • Coordinate and complete the Case Record Review (CRR) data from the residential programs., • Coordinate and implement the Utilization Review Committee for Residential Programming., • Participate in various task forces, staff meetings, and committees, such as Incident Review Committee, Special Review Committee and Safety Committee., • Coordinate interviews, documentation and other data for the Justice Center Investigations and Internal Investigations., • Ensures program compliance with all agency and department policies and procedures, federal, state and county regulations., • Develop and implement a uniform employee training record and tracking process., • Track and Record Employee Trainings, Annual Physicals and Background Checks., • Represents the department on internal and external committees as assigned. Works closely with oversight agencies., • Models and practice sensitivity, fair treatment and acceptance of diversity in all interpersonal interactions., • Models an interdisciplinary teamwork philosophy. Maintains positive working relationships with program staff and others within the agency, • Bachelor degree required, • 2 years related experience, preferred., • Valid NYS Driver’s License, • Experience in project management and data collection, • Analytical skills, • Verbal and Written communication skills, • Computer Skills (Microsoft Office: Excel, PowerPoint and Word), • Ability to collaborate with colleagues CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. • Employer Paid Life Insurance, • Medical, Two Plan Options, • Dental, Two Plan Options, • Vision Insurance, • Wellness Program and Incentives, • Health Savings Account (HSA) and Quarterly Employer-Contributions, • Healthcare Flexible Spending Account (FSA), • Dependent Care FSA Retirement, • Employee Referral Bonus, • Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job Description Job Title: Outreach & Entitlement Specialist Supportive Housing Position Status: Full-Time Position Classification: Non- Exempt Remote: No Department: Integrated Care & Outreach Immediate Supervisor: Integrated Care & Outreach Coordinator Salary: $50,000/annually Job Summary: The Outreach & Entitlement Specialist plays a vital role in connecting underserved individuals and communities to essential services and benefits. This position is responsible for conducting targeted outreach, building trust with clients, and assisting them in navigating complex systems to access public entitlements such as healthcare, housing, food assistance, disability benefits, and other social services. The specialist works collaboratively with internal teams and external partners to identify eligible individuals, assess needs, and provide hands-on support throughout the application and enrollment processes. This position is responsible for assisting with the monitoring and recertification process for entitlements for individuals residing in a supportive housing setting. This role requires strong interpersonal skills and a deep understanding of local, state, and federal entitlement programs. Supervisory Duties: This position has no supervisory duties. Essential functions: Percent of time: Outreach & Entitlements 80% • Throughout the outreach process serves as a helpful, supportive, and nonjudgmental resource for community members., • Build relationships with clients to understand their needs and barriers to accessing services., • Assist clients in completing applications for public benefits and entitlements., • Provides advocacy and transportation assistance as required for entitlements appointments., • Assure that disability verifications are obtained for all residents prior to admission., • Assists with obtaining any documentation for move in., • Assists team with client apartment set-up and move in as needed., • Completes move in paperwork, including entitlement assessment., • Attend in person and/or participate in referral status meetings., • Monitor hospitalizations and discharges in relation to entitlements., • Collaborate with service providers, case managers, and government agencies to coordinate care and referrals., • Stay current on changes in eligibility criteria, program guidelines, and available resources., • Conduct outreach in community settings, shelters, clinics, and other relevant locations. Data Management/Administrative 15% • Participate in benefits related trainings., • Participate in other required agency training courses., • Thoroughly log all client interactions in systems as required., • Create purchase requisitions as needed., • Track all client entitlements, recertifications and statuses., • Keep accurate and complete work files, including records, documentation, and other materials. Maintain organized records of client interactions, referrals provided, and follow-up activities., • Track progress toward completion of project deliverables as defined by funding contracts. Any other job responsibilities directly assigned to you by your supervisor. 5% Education: Associate's degree in human services, public health, or related field (or equivalent experience), plus one year experience working in a customer service role. Required Skills/Abilities: • Valid NYS Driver's license with evidence of good driving record and vehicle in good working condition., • Strong verbal communication skills and comfort with communicating in person and by phone, email, text message, and other mediums., • Ability to keep written case notes and submit required documentation., • Attention to detail and ability to understand and follow complex program guidelines and requirements., • Comfort with computers and web-based systems. Familiarity with databases, Microsoft Office, and Google Apps a plus., • Knowledge of (preferred) or interest in learning the human services network in Erie County., • Self-directed and able to work well independently as well as part of a team., • Creative thinking, sharing ideas that will help ensure project success., • Demonstration of a helpful, positive, and nonjudgmental approach, showing respect and fairness for each client and for all stakeholders., • Positive attitude with motivation to provide interactive and compassionate experience to those in our programs., • Must exhibit a passion for BFNC's vision, mission and values and act as a role model, • Must be able to work sensitively and effectively with individuals of diverse educational, socioeconomic, and cultural backgrounds.

Record all referrals and status in Teams spreadsheet. Use EMR messaging or order module to obtain referral orders. Process orders placed for in/out of area referrals and VIR procedures.

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DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

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DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

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We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

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