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Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250MM+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (Midtown) in office culture ABOUT THE ROLE: At Regal, we’re transforming how businesses engage customers with powerful, customizable AI Agents. As a Mid-Market Account Executive, you’ll play a critical role in driving growth by sourcing and generating pipeline, navigating full-cycle sales processes, and closing new business with mid-sized organizations. You’ll partner with leadership, marketing, and BDRs to create targeted outreach, engage senior stakeholders, and deliver Regal’s platform as the solution for modern customer engagement. This role is a great fit for someone who thrives in a dynamic market, enjoys consultative selling, and is comfortable crafting business cases that demonstrate ROI. You’ll help mid-sized businesses adopt AI to reshape their customer engagement, while making a direct and lasting impact on Regal’s expansion in the market.RESPONSIBILITIES: • Drive revenue for Regal’s AI Agent platform by closing new business that showcases measurable outcomes and ROI, • Consistently meet and exceed quarterly and annual sales targets, • Build and maintain a strong pipeline through outbound prospecting, AI-assisted tools, and inbound demand generated with marketing and BDRs, • Engage senior decision makers (CMO, CRO, CTO) in consultative sales processes tailored to their workflows and objectives, • Craft and analyze business cases that highlight Regal’s ROI for mid-market buyers, • Collaborate internally to develop and execute territory plans that ensure consistent pipeline growth, • Stay current on AI adoption trends, buyer needs, and the competitive landscape to drive effective, consultative conversationsABOUT YOU:, • 3-5 years of full-cycle SaaS sales experience with a strong record of meeting or exceeding quota, • Experience selling to marketing, sales, and technology leaders at mid-sized businesses, • Knowledge of AI, automation, or conversational platforms strongly preferred, • Skilled at building and evaluating business cases to communicate ROI and outcomes, • Comfortable managing consultative sales cycles and educating buyers on emerging technologies, • Motivated by building relationships and delivering value that transforms customer engagement, • Energized by contributing to Regal’s momentum in a dynamic, evolving marketBENEFITS/PERKS:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized ClassPass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation, • & more to come!The reasonably estimated on-target earnings for this role is provided as a range within this job description. This role offers a competitive compensation package comprised of a fixed base salary plus performance-based sales commission. Actual compensation is determined on an individualized basis, taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal offers a comprehensive set of employee benefits, which are listed above. Details about the compensation package will be finalized at the time of offer.POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250M+ calls- Driven $7B revenue for customers- Scaled to $##M ARR- Built amazing NYC (Midtown) in office cultureRESPONSIBILITIES: Collaborate with Account Executives to develop and implement prospecting strategies that grow a strategic pipeline and directly contribute to sourcing closed-won deals Research companies to determine whether they're strong candidates for Regal AI Agents - specifically organizations running contact centers, outbound sales teams, or operations requiring high call and SMS volume Conduct high-volume outbound outreach into target B2C companies through calls, emails, video, LinkedIn, and social media Use value-based selling to build strong prospect relationships to understand their challenges and goals around deploying AI Agents to automate and improve inbound and outbound voice, SMS, and chat interactions Achieve and exceed pipeline sourcing goals through strategic prospecting tactics with a focus on creating opportunities that convert to closed-won revenue Leverage industry-standard tools, including Salesforce, Salesloft, Nooks, Clay, and LinkedIn Sales Navigator, to tailor outreach and organize your workflow ABOUT YOU: • 0-1 year(s) of work experience or internship experience, • Track record of high achievement personally and/or professionally, • Excellent written and verbal communication skills, • The ability and desire to work in a fast-paced environment and thrive when faced with challenges and ambiguity, • You possess a competitive nature with the desire to meet and exceed performance goals, • The technical aptitude to master our sales toolsBENEFITS & PERKS:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized ClassPass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation, • & more to come!POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250MM+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (Midtown) in office cultureRESPONSIBILITIES: Own the Data Product Roadmap: Partner with our data engineering team to own the roadmap and key success metrics for how customers access, understand, and act on Regal's data — from reporting and analytics surfaces to the underlying datasets, dashboards, and insights. Transform Observability: Reimagine how customers understand what their AI agents are doing. Make it more intuitive, simpler, and trustworthy so customers expand to more use cases and grow their AI minutes with confidence. Develop Deep Customer Understanding: Go deep with customers to learn how they use Regal's data today, where they get stuck, and what decisions they're trying to make. Bring those insights back as product bets the team can rally around. Ship Polished Data Experiences: Partner with design to ship data experiences that feel accessible, trustworthy, and actionable — not just another dashboard. Bridge Raw Data and Customer Value: Translate complex datasets into reporting, analytics, and insight experiences that customers can actually use to run their business and make better decisions. Define the Measurement Framework: Drive the metrics, instrumentation, and experimentation framework that the broader company uses to measure product impact — raising data literacy and self-serve across GTM, CS, and Product. Lead Initiatives End to End: Take initiatives from customer discovery and problem framing through scoping, launch, measurement, and iteration — moving fast and shipping meaningful improvements on a weekly cadence.ABOUT YOU: Deeply Data-Literate: 2–4 years of experience as a Product Manager, ideally with at least some of that time on a data, analytics, or reporting product. Strong SQL proficiency is required. Experience as a data analyst before transitioning into PM is ideal. You're comfortable in the weeds of a dataset and understand experiment design and statistical reasoning well enough to push back on flawed analyses. Customer-Obsessed: You can point to examples of bridging complex, technical subject matter and what customers actually need. You design for the real decision the customer is trying to make — not the dashboard you happen to have. Proven Shipper: You've driven multiple initiatives end to end, from idea through launch, and can speak credibly to the impact and the tradeoffs. You've partnered closely with design and shipped polished, customer-facing product experiences. Entrepreneurial & High Agency: You operate with strong conviction, lead initiatives with limited hand-holding, and move fast under ambiguity. You act with urgency and ownership. Deeply Curious: You love to learn new things and go very deep on any problem you're working on — whether that's a customer workflow, a dataset, or a new analytics pattern. Strong Communicator & Collaborator: You can take foggy product initiatives or customer problems and bring clarity to what the most important problem is and what should happen next. You work effectively across engineering, design, customers, and executives. Creative Problem Solver: You develop unique solutions to the problems that face you and work well with constrained resources. High Bar: You hold a high standard for your work and the work of others, aiming to ship the highest quality products to our customers. Preferred Background: Early-stage (pre-Series C) startup experience preferred but not required. What matters is that you can go deep on data problems and come back with a clear product direction.Benefits/Perks: • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized Class Pass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation, • & more to come!POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250MM+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (Midtown) in office culture ABOUT THE ROLE: At Regal, we’re transforming how businesses engage customers with powerful, customizable AI Agents. As an Enterprise Account Executive, you’ll play a critical role in driving new business by sourcing and generating pipeline, navigating complex sales cycles, and closing new business with large, strategic organizations. You’ll engage senior executives across marketing, sales, and technology, craft compelling pitches, and partner closely with leadership, marketing, and BDRs to execute account strategies. This role is ideal for a driven seller who thrives on building new relationships at the executive level, guiding organizations through Regal’s value proposition, and crafting business cases that demonstrate clear ROI. You’ll make a lasting impact by helping us define the category and transform customer engagement for enterprise-scale businesses. Our team is looking for a driven and passionate seller who can speak with conviction, craft compelling pitches, and is eager to make a lasting impact at their next AI company!RESPONSIBILITIES: • Drive revenue for Regal’s AI Agent platform by closing complex, enterprise-scale deals that demonstrate clear ROI and transformation potential, • Consistently meet and exceed quarterly and annual sales targets, • Build and maintain a high-quality pipeline through outbound prospecting, AI-assisted tools, and strategic outreach, • Engage senior stakeholders (CMO, CRO, CTO, CIO) and guide them through Regal’s value proposition with a consultative, outcomes-focused approach, • Craft and evaluate business cases that quantify ROI and align Regal’s solutions with customer objectives, • Collaborate with leadership, marketing, and BDRs to create and execute multi-threaded account strategies, • Stay current on AI trends, buyer needs, and the competitive landscape to drive informed, strategic conversationsABOUT YOU:, • 5-7+ years of full-cycle SaaS sales experience with a proven track record of exceeding quota in enterprise sales, • Success selling into executive buyers across marketing, sales, and technology functions, • Skilled at managing complex sales cycles and engaging multiple stakeholders in consultative, strategic conversations, • Experience with AI, automation, or conversational platforms strongly preferred, • Demonstrated ability to build and analyze business cases that highlight ROI for customers, • Strong ownership mindset with examples of delivering exceptional results, • Excited to shape the future of customer engagement in a dynamic, category-defining environmentBENEFITS/PERKS:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation, • & more to come!The reasonably estimated on-target earnings for this role is provided as a range within this job description. This role offers a competitive compensation package comprised of a fixed base salary plus performance-based sales commission. Actual compensation is determined on an individualized basis, taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal offers a comprehensive set of employee benefits, which are listed above. Details about the compensation package will be finalized at the time of offer.POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always-available, and ready to take action. Power better support, sales and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene helped build Angi (Angie’s List, HomeAdvisor and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! ABOUT THE ROLE: We believe that ten years from now, 90% of businesses interactions with their customers will be handled by autonomous AI Agents. This role is at the forefront of defining those AI Agents that all of us will speak to. The AI Agent Product Specialist role starts with two weeks of intensive training where you will learn to build AI Agents using the Regal AI Agent Platform. Get up to speed on our prompting best practices, function building, and the Regal Operating System. From then on, you’re writing the script. We view this role as a jumping off point for entry-level talent looking to start their careers in the exploding field of AI. After 1-2 years in this role, you will be prepared to take on more senior roles at Regal in engineering, product management or customer success. AI Product Specialists at Regal own the creation and refinement of voice prompts, and conversation flows of AI Agents. You’ll blend prompt engineering techniques with user-focused product sense to deliver natural, brand-aligned interactions that meet business objectives. You’ll become an expert at the different settings/toggles/techniques that STT providers, TTS providers and LLMs expose to tune the performance of AI Agents. And with new use cases, you’ll pioneer new prompt engineering techniques, build new functions and deliver product feedback to the Regal product and engineering teams on new feature sets to enhance AI Agent performance. Finally, you’ll own Quality Control and testing of AI Agents to ensure they meet quality standards.RESPONSIBILITIES: • Understand customer requirements: Work with AI Forward Deployed engineers to understand customer use cases, requirements for AI agents and their business objectives. Review customer’s existing human agent call recordings, scripts, training documents, FAQs/knowledge bases and brand guidelines to inform their AI Agent., • Shape Conversational Experiences: Build AI Agents on the Regal AI Agent Platform leveraging prompt engineering and conversational flows; tune AI agent settings (STT, LLM, TTS) to achieve the conversational quality that is Regal’s signature and that meets customer’s requirements and business objectives., • Build Custom Functions/Tooling: Understand the limitations of LLMs and where code is needed to achieve certain use cases/performance. Use your coding chops to build custom functions that allow your AI Agents to take actions such as validate zip code, schedule callback, update profile., • QA Test: Develop test cases and thoroughly test your AI Agents to ensure they pass Regal and the customer’s quality bar. Develop tooling, where needed, to scale QA testing and deliverables to build customers’ confidence in AI Agents so they don’t have to put QA hours against it, • Iterate & Learn: Review agent performance in partnership with AI Forward Deployed Engineer who owns the client relationship. Iterate the AI Agent based on customer success criteria, • Codify Best Practices: Leverage, share, and document best practices for building AI Agents and achieving certain use cases. Participate in prompt engineering forums and research best practices to add to our own techniques. Document what we’ve learned in a digestible way for internal and external consumption, • Deliver Product Feedback: Work closely with Regal PMs and Engineers to give feedback on the Regal AI Agent Platform. As the primary user of the product, you’ll spot issues, product gaps, and new capabilities that will help you deliver better performing AI Agents faster – help inform these features!, • Support Sales Demos: Work with the sales team to build AI Agent MVPs during the sales process to demo agent capabilities to prospectsABOUT YOU:, • Technical Chops: You’ve received a Bachelor’s or Master’s degree in a technical field (i.e. Computer Science, Engineering, Data Science) or have equivalent experience with prompt engineering., • Professional Work Experience: You have 1-2 year(s) of work or internship experience at start-up tech companies, or impressive personal/school projects that you can provide documentation for., • Demonstrated Curiosity for AI & Voice: You’re excited about the potential of Voice AI, and keep up with the latest products in the space. You’ve experimented with conversational design or prompt engineering for a school, work or personal project., • Analytical Thinking & Problem Solving: You see beyond the immediate ask, being able to break down problems into their component parts and tackle them iteratively. The ideal candidate likes to tinker and try new approaches, borrowing ideas from others and building from their own previous experiences, • Time Management Skills: You know how to prioritize among competing tasks (or ask for help when needed), manage deadlines, and proactively keep your team & other stakeholders in the loop., • Relentless Ownership: You own accountability for the success of your work, making smart trade-offs, iterating quickly, and doing whatever it takes to ship on time. “Not my problem” isn’t in your vocabulary., • Entrepreneurial DNA: You’re considering being a founder one day. You thrive in fast-paced, ambiguous environments and absorb everything. Adaptability and growth mindset are qualities that help you navigate change and complexity with ease.AI Product Specialist vs. AI Forward Deployed Engineer - What's the Difference?, • The AI Product Specialist is more internal-facing, part of a centralized team using the Regal AI Agent Platform to build and test AI agents, codifying best practices and processes for AI Agent development and QA testing, and giving feedback to our product and engineering teams on how the platform needs to evolve (as well as building demos for the sales and marketing teams and working on internal projects). AI Product Specialists have a technical degree, but only 0-2 years of previous experience., • The AI Forward Deployed Engineer is more customer-facing, owning the launch and overall success of each AI Agent deployment and customer relationship, ensuring AI Agents can successfully integrate into the customer’s existing systems and workflows and achieve their business goals (as well as growing revenue by identifying more use cases and opportunities for AI Agents). AI Forward Deployed Engineers have 3+ years in a technical customer-facing role (e.g., Solutions Engineer, Implementation Consultant) or have PM experience in a tech environment.BENEFITS/PERKS:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation, • & more to come!The reasonably estimated base salary for this role is provided as a range within this job description. All offers include a competitive equity package and some offers may additionally include a variable compensation component. Actual compensation is determined on an individualized basis taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal offers a comprehensive set of employee benefits which are listed above. Details about the compensation package will be finalized at the time of offer. POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- NoMad). Hybrid roles are required in office T/W/TH and encouraged 5x/week. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250MM+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (Midtown) in office culture ABOUT THE ROLE:We are looking for a Senior DevOps / Platform Engineer to design and operate the internal platform that enables engineers to ship quickly, safely, and reliably. This role goes beyond infrastructure management; you will build systems that make deployment, observability, scaling, and incident response increasingly automated and self-service for product teams. A key part of this role is supporting our AI-native engineering strategy: enabling the tools, environments, and workflows that allow our engineers to work effectively with AI coding assistants and agentic workflows at scale. OUR STACK: • Cloud: AWS, • Compute: ECS Fargate, Lambda, Event-Driven Services, • Infrastructure as Code: Terraform, • Languages: Python, TypeScript, Bash, • Datastores: Aurora Postgres, DynamoDB, Redis (Elasticache), OpenSearch, • Streaming & Queues: Kinesis, SQS, BullMQ, • CI/CD: GitHub Actions (Enterprise), • Observability: Datadog, AWS CloudWatch, • Architecture: Containerized APIs, Serverless Processing, Distributed Systems, • AI Infrastructure: SageMaker and/or self-hosted model serving systemsWHAT YOU'LL WORK ON: You will help build and operate Regal’s voice agent platform across containerized services, event-driven systems, and AI workloads running at production scale. • Designing and maintaining Infrastructure as Code using Terraform to provision and manage AWS infrastructure., • Building and evolving internal developer platforms (IDPs) that establish a golden path. These are opinionated, self-service workflows for deployment, environment provisioning, and operational tooling, so engineers spend less time on undifferentiated infrastructure decisions., • Supporting self-serve developer environments that enable engineers and AI agents to iterate quickly and independently., • Enabling and scaling AI-assisted engineering operations, including access management, adoption visibility, and developer productivity measurement across the team’s AI tooling., • Improving system reliability, scalability, and performance across distributed services and real-time workloads., • Optimizing CI/CD systems to reduce deployment friction and accelerate engineering feedback loops., • Operating production systems with strong ownership of uptime, incident response, and recovery automation., • Partnering with engineering teams to improve service architecture, resiliency, and operational maturity., • Improving cost efficiency and infrastructure utilization across AWS and other infrastructure., • Supporting secure and compliant cloud infrastructure aligned with SOC2 and enterprise security practices., • Participating in on-call rotations. ABOUT YOU: • 4+ years of experience in DevOps, Platform Engineering, or Cloud Infrastructure roles., • Deep experience operating production workloads on AWS., • Strong hands-on experience with Terraform or comparable IaC tooling., • Experience running containerized and serverless systems at scale., • Strong understanding of distributed systems reliability and failure modes., • Experience building CI/CD pipelines and developer automation tooling., • Experience with observability platforms such as Datadog, Prometheus, or OpenTelemetry., • Familiarity with incident response, on-call operations, and production debugging., • Working knowledge of networking, IAM, and cloud security best practices., • Comfortable collaborating across engineering teams and influencing technical direction.NICE TO HAVE:, • Experience building or operating Internal Developer Platforms (IDPs) with golden path tooling., • Experience building or managing self-serve developer environments at scale., • Exposure to AI coding tools (e.g., code assistants, agentic coding workflows) and the infrastructure required to support them., • Experience supporting AI/ML or real-time workloads., • Cost optimization and cloud efficiency initiatives., • Exposure to compliance frameworks (SOC2, HIPAA, PCI).BENEFITS/PERKS:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation, • & more to come!The reasonably estimated base salary for this role is provided as a range within this job description. All offers include a competitive equity package and some offers may additionally include a variable compensation component. Actual compensation is determined on an individualized basis taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal offers a comprehensive set of employee benefits which are listed above. Details about the compensation package will be finalized at the time of offer.POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250MM+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (Midtown) in office culture ABOUT THE ROLE: The Technical Account Manager (TAM) is a customer-facing technical expert who helps Regal’s customers fully realize the value of our platform. The mission of our TAM team is to ensure that the customer’s business objectives are being fully realized based on the way that the customer is leveraging the platform. Acting as a strategic advisor, they will guide customers through best practices, advanced product capabilities, and technical problem-solving to ensure Regal is deeply integrated into their operations and decision-making processes. This role plays a key role in driving product adoption, reducing technical friction, and ensuring Regal is used to its fullest potential. This role is essential to Regal’s long-term retention strategy and success will be defined by customer enablement, satisfaction, and adoption. The TAM will lead technical conversations independently, while escalating complex issues as needed. RESPONSIBILITIES: • Own relationships with a portfolio of customers - primarily focused on those with advanced maturity in the way that they use Regal, • Understand the customer’s business objectives and consistently map those goals to the features, integrations, and other capabilities, proactively flagging gaps and opportunities to improve, • Act as the go-to technical resource for a portfolio of customers, helping them navigate advanced features, integrations, and data use cases, • Conduct deep-dive sessions on product functionality, data flows, and best practices to drive product adoption and value realization, • Troubleshoot product-related issues in partnership with Support and Engineering, and clearly communicate technical updates to customers, • Translate customer feedback into actionable insights for Product and Engineering teamsABOUT YOU:, • 3–5 years of experience in a customer-facing technical role such as Technical Account Management, Solutions Consulting, or Support Engineering, • Demonstrated ability to explain complex technical concepts to non-technical stakeholders, • Familiarity with APIs, webhooks, and data integration concepts, • Experience supporting SaaS products, preferably in B2C, MarTech, AI, or data-driven platforms, • Comfort working cross-functionally and navigating ambiguity in a fast-paced environment, • You're the ultimate troubleshooter who loves to get to the root of the issueBenefits/Perks:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized Class Pass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation, • & more to come!The reasonably estimated base salary for this role is provided as a range within this job description. All offers include a competitive equity package and some offers may additionally include a variable compensation component. Actual compensation is determined on an individualized basis taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal offers a comprehensive set of employee benefits which are listed above. Details about the compensation package will be finalized at the time of offer.POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250M+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (Midtown) in office culture ABOUT THE ROLE:One of the most exciting parts of Regal is the massive dataset we are building. Our Voice AI agents power millions of real-time customer interactions every day, generating a uniquely deep dataset of behavioral signals, conversation patterns, and outcomes. As an Analytics Engineer, you won’t just report on this data—you’ll help shape how it’s used to drive smarter decisions across the business. Your work will directly influence how our platform determines next-best actions, improves agent performance, and continuously evolves the customer experience. You’ll also analyze how human agents interact with our product, uncovering opportunities to improve workflows, inform new feature development, and increase efficiency across both AI and human teams. The insights you generate will play a key role in helping agents spend less time on manual tasks and more time engaging meaningfully with customers. This role sits at the intersection of data, product, and AI—where your analysis will directly contribute to building more intelligent systems and better customer experiences at scale. RESPONSIBILITIES: • Conduct deep dive analysis and develop internal reports and dashboards to inform key product and business decisions, • Partner with Forward Deployed Engineers and AI Product Specialists to provide data-driven insights that inform how AI agents are built, tuned, and evaluated for individual customers, • Inform how key metrics should be calculated and presented in the Regal app, • Use AI coding agents to accelerate analysis and data discovery, • Create and maintain documentation of business metrics and the data modelABOUT YOU:, • 3+ years experience as an analytics engineer, data analyst or management consultant, • Fluent writing SQL and using dbt, • Experience with any modern warehouse; ClickHouse/Snowflake are preferred, • Comfortable working with Looker or a comparable dashboarding tool, • Passionate about data access and empowering others to make decisions with data, • Excited to work alongside AI tools - not just using them, but improving their outputs by rigorously reviewing, refining, and iterating on AI-generated code and analyses, • Enthusiastic about the fast-paced work environment of an early-stage startup, • Excellent communication skills and ability to tell a story with data BENEFITS/PERKS:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation, • & more to come!The reasonably estimated base salary for this role is provided as a range within this job description. All offers include a competitive equity package and some offers may additionally include a variable compensation component. Actual compensation is determined on an individualized basis taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal offers a comprehensive set of employee benefits which are listed above. Details about the compensation package will be finalized at the time of offer.POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250MM+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (Midtown) in office culture ABOUT THE ROLE: We are seeking a Director or Senior Director, Go-To-Market (GTM) to drive the growth and success of our AI Agents. Reporting directly to the CEO, you will work on GTM and product-related projects to help achieve our ambitious goals. As the Director, GTM, you’ll take ownership of some of the most critical GTM initiatives to drive AI adoption with new customers and key product initiatives to help product ensure AI Agents deliver for our customers. This role is for someone who doesn’t know the meaning of “not my problem” and loves blending technical understanding with GTM thinking. It’s a unique opportunity to work with founders at the forefront of AI innovation and shape the future of AI-powered communication. Whether you are a former CS undergrad who went into business or an MBA graduate with technical chops, this is your opportunity to lead from the front.RESPONSIBILITIES: • Own projects to drive revenue for the AI Agents product line, • Drive AI adoption across key customers, • Partner with go-to-market and customer success teams to ensure AI agents deliver measurable value, • Collaborate with engineering and product teams to develop and scale AI capabilities, • Work closely with our Forward-Deployed Engineering team to ensure the successful onboarding, implementation, and ongoing performance of AI Agents for new and existing customers, • Identify and prioritize market opportunities to expand AI Agent applications, • Manage key GenAI vendor relationships and stay updated on industry advancements, • Provide data-driven insights & reports for leadership, clients, and the board, • Contribute to Regal's overall strategic direction as a key leadership team memberABOUT YOU:, • 7-15+ years of experience, • Proven track record of scaling from 0 to 1. Ability to focus on the right problems and execute rapidly, • Technical understanding of how to build products with knowledge of GenAI and AI Agent technologies, particularly in customer communication (CS background a plus), • Data-driven with strong analytical skills (Excel, SQL, and data visualization tools), • Exceptional organizational skills with the ability to manage complex initiatives, • Strong written and oral communicator, • Track record of relentless ownership with examples where you ran through walls and delivered amazing resultsBENEFITS/PERKS:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized ClassPass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation, • & more to come!The reasonably estimated base salary for this role is provided as a range within this job description. All offers include a competitive equity package and some offers may additionally include a variable compensation component. Actual compensation is determined on an individualized basis taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal offers a comprehensive set of employee benefits which are listed above. Details about the compensation package will be finalized at the time of offer.POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Possess excellent communication skills with customers, co-workers and management.

The Area Sales Manager (ASM) is responsible for driving growth across all customer accountsboth direct and through distribution channel throughout the Mid-Atlantic for Kollmorgen products.With a focus on developing new OEM and machine builder relationships, this role influences purchasing decisions,

Team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service.Team members may be scheduled to work

Jefferies' Real Estate Gaming & Lodging ("REGAL") Group offers a full range of investment banking services to the Real Estate industry. You will work on several projects simultaneously with teams of professionals, both from within the group and across the firm, including with product partners such a

We are seeking a dedicated and compassionate Staff Nurse to join our team at Regal Heights. Apply now to become a part of our dedicated healthcare community at Regal Heights #J-18808-Ljbffr.

Benefits : Our team receives the perk of enjoying free movie passes and discounted concessions at any Regal location.

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250M+ calls- Driven $7B revenue for customers- Scaled to $##M ARR- Built amazing NYC (Midtown) in office culture ABOUT THE ROLEIn the AI Customer Strategy role at Regal, you’ll lead customer launches and manage a team of Forward Deployed Engineers responsible for bringing our AI Agents to life in production. Each customer deployment is a fast-paced, high-impact product launch. You’ll own the overall customer strategy, align stakeholders, shape execution plans, and ensure every customer achieves measurable impact within their first two weeks. In this role, you’ll define how Regal partners with customers to operationalize AI. You’ll build repeatable playbooks, refine our launch methodology, and help scale a world-class customer strategy organization. You’re equal parts trusted advisor to customers and an internal leader to your team. This role is for someone who doesn’t know the meaning of “not my problem.” You take end-to-end ownership, step into ambiguity, and do what it takes to move customers forward. It’s a unique opportunity to work with founders at the forefront of AI innovation and shape the future of AI-powered communication. Whether you are a former CS undergrad who went into business or an MBA graduate with technical chops, this is your opportunity to lead from the front.RESPONSIBILITIES: • Own end-to-end customer delivery from kickoff to go-live, overseeing multiple launches at once while ensuring quality, velocity, and customer satisfaction, • Manage a team of Forward Deployed Engineers, reviewing work, unblocking challenges, and helping prioritize customer and internal initiatives, • Define success metrics and ensure every AI Agent drives measurable business outcomes, • Partner closely with Product, AI, and Customer Success to translate customer deployment insights into roadmap priorities, voice model improvements, and scalable implementation playbooks, • Define and continuously refine Regal’s playbook for implementation excellence, • Drive growth and strategic impact by owning revenue-generating initiatives, expanding AI adoption and use cases, delivering data-driven insights to leadership and the board, and contributing to Regal’s overall company strategy, • Expect to travel ~1 week per month for key customer launches, executive reviews, or cross-functional workshopsABOUT YOU:, • 6–15 years of experience in technical, customer-facing, or product leadership roles, with a proven track record of driving projects from 0 to 1 and delivering measurable business impact, • Experienced in managing enterprise customer deployments, integrations, and cross-functional initiatives, balancing customer urgency with long-term scalability, • Commercially minded, you understand how successful deployments unlock renewals, expansions, and customer advocacy, • Strong analytical skills who defers to using data to inform decisions, define success metrics, and drive continuous improvement, • Exceptional project management and organizational skills — able to simplify complexity, prioritize competing initiatives, and hold teams accountable while setting clear strategic direction, • Relentless ownership mindset: no task is too small, hands-on when needed, and equally skilled at leading teams, coaching talent, and partnering with executives, • Working knowledge of APIs, data flows, and light-coding experience (JavaScript, Python, or similar)BENEFITS/PERKS:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized ClassPass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation, • & more to come!The reasonably estimated base salary for this role is provided as a range within this job description. All offers include a competitive equity package and some offers may additionally include a variable compensation component. Actual compensation is determined on an individualized basis taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal offers a comprehensive set of employee benefits which are listed above. Details about the compensation package will be finalized at the time of offer.POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Floor Staff - Hourly Rate: $17. Team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service.

Floor Staff - Hourly Rate: $17. Team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service.

Contribute to Regal’s overall strategic direction as a key leadership team member. In addition, Regal offers a comprehensive set of employee benefits which are listed above. This range is provided by REGAL.

Senior Tax Manager - Tax Director - Business Management Firm - Remote OK.Senior Tax Manager – Tax Director - Business Management Firm.Prominent Business Management/Tax CPA firm specializing in Entertainment is seeking a qualified Tax Manager to join a team of professionals in an atmosphere of coll

A leading AI Agent platform is seeking a Director or Senior Director, Go-To-Market to drive growth and enhance AI communication solutions.This role, reporting to the CEO, requires 7-15 years of experience, a strong technical background, and excellent analytical skills.The successful candidate will c

A leading CPA and Advisory firm in New York is seeking a motivated Senior Tax Manager to join their tax team.The ideal candidate will manage client relationships, provide innovative tax planning, and lead team members.Candidates should have at least 8 years of experience in tax and possess strong co

Graduate of Bachelor’s degree in Accounting;.Preferably a Certified Public Accountant (CPA) or Chartered Accountant (CA);.At least 3 to 8 years of experience as Tax Assistant Manager or Manager;.Has exceptional client service skills;.Has knowledge in wash sales, straddles, constructive sales, Sect

Regal Entertainment Group - 650 Plaza Drive - Responsibilities: Perform minor repairs in all areas of the theatre including projection booth; Ensure auditorium seats are in good working order and repair broken ones; Tile work and sheet rock repair; Change light bulbs as needed; Perform daily inspect

Regal Entertainment Group - 80-28 Cooper Avenue - Responsibilities: Operate projection and audio-visual equipment; Supervise and coach employees; Schedule show times and marketing/promotions; Count, deposit, and reconcile receipts; Ensure guest satisfaction.

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250M+ calls- Driven $7B revenue for customers- Scaled to $##M ARR- Built amazing NYC (Midtown) in office cultureRESPONSIBILITIES: • Own the end-to-end handling of incoming customer support requests, ensuring timely, accurate, and high-quality resolution across all channels, • Lead and develop a high-performing customer support team through coaching, mentorship, and clear performance expectations, • Monitor and manage support KPIs, including response times, resolution rates, customer satisfaction (CSAT), ticket volume, and SLA adherence, • Act as the escalation point for complex customer issues and incidents, coordinating cross-functionally to drive resolution, • Build, refine, and scale efficient support processes, workflows, and documentation to improve customer experience and operational efficiency, • Maintain a deep understanding of Regal’s product, customer use cases, and technical architecture to better support B2B customers, • Partner closely with Product and Engineering to share qualitative and quantitative customer feedback, identify trends, and influence roadmap prioritization, • Prepare and present regular reporting on support performance, customer issues, and operational insights to leadership, • Use data to proactively identify gaps, risks, and opportunities for improvement, and drive clear action plans, • Serve as an administrator for core support tools (e.g., Zendesk, Intercom), owning configuration, workflows, and enablement for the teamABOUT YOU:, • 6+ years of experience in customer support, technical support, or customer service within a B2B SaaS environment, with 2+ years in a people-management role, • Proven ability to lead, motivate, and scale high-performing support teams while maintaining a strong customer-first mindset, • Strong operational rigor with experience managing SLAs, escalations, incident response, and support metrics, • Technical fluency and domain experience in several of the following areas:, • SaaS platforms, • APIs and integrations, • Contact center or communications software, • SQL or data analysis, • Marketing automation, SMS, email, or voice systems, • Comfortable navigating high-pressure situations and resolving complex, multi-stakeholder customer issues, • Excited by building programs, experimenting with new approaches, and continuously improving how support operates at scale, • Experienced with modern customer support tooling and systems, • A hands-on leader who leads by example, builds trust with customers and teammates, and is deeply committed to delivering exceptional support experiencesBenefits/Perks:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized Class Pass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation, • & more to come!POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The role demands a minimum of 5 years’ experience in finance and consulting, with proficiency in finance technologies like Anaplan and SAP. A leading consulting firm is seeking a Finance Transformation Manager to guide clients through financial transformations aligned with their strategic visions.

Come join us as we create a category‑defining company, and follow Regal's company page on LinkedIn to stay up‑to‑date on our journey and current job openings! ABOUT THE ROLE: As an AI Forward Deployed Engineer at Regal you’re the product owner of each customer’s onboarding journey. Shape

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SENIOR ASSOCIATE – TAX JOB DESCRIPTION As Senior Associate, you will be responsible for such duties and responsibilities that are normally associated with your position, which include, but are not limited to the activities enumerated below: Leads and manages multiple tax engagements to deliver

About the job Top CPA and Advisory firm is seeking a motivated and enthusiastic professional to join our tax team as a Senior Tax Manager.Operating in a unique, highly collaborative environment, as Senior Tax Manager you will interact with colleagues at all levels, manage client relationships, prese

Regal Entertainment Group - - Responsibilities: Operate POS system and handle cash accurately; Upsell premium experiences and promote Regal Crown Club; Provide courteous guest service and respond to guest questions; Maintain concessions equipment and inventory; comply with food safety standards; Di

Regal Entertainment Group - 1412 Essex Street - Responsibilities: Provide excellent guest service in Box Office, Concession, or Usher roles; Operate POS systems and handle cash/credit transactions; Upsell Premium Viewing experiences and promote Regal Crown Club; Maintain cleanliness of theatres and

Regal Entertainment Group - 80-28 Cooper Avenue, Suite 6216 - Responsibilities: Operate POS system and handle cash accurately; Upsell premium viewing experiences; Promote Regal Crown Club program; Enforce MPAA rating system; Assist guests with seating and maintain theatre cleanliness.

Regal Entertainment Group - 650 Plaza Drive - Responsibilities: Operate POS system and handle cash, credit cards, and tickets; Upsell Premium Viewing Experience and promote Regal Crown Club; Assist guests and enforce MPAA rating system; Perform concessions duties and maintain stock/inventory; Mainta

Regal Entertainment Group - 133-36 37th Avenue - Responsibilities: Operate Box Office duties including POS system and cash handling; upsell Premium Viewing Experiences; Concession duties including POS system, cash handling, stock inventory, and food safety compliance; Usher duties including ticket t

Regal Executive Search Logo Website VP Investment Accounting - Real Estate New York, NY 10116 US Industry: Accounting / Finance Salary: USD 160,000 per year Job Number: 2696 Application Deadline: 2025-07-26 Job Description The Vice President of Investment Accounting for Real Estate will oversee acco

Job DescriptionOur client is a specialized boutique accounting and consulting services firm looking for a accounting professional to help the firm with its impressive growth.As a result, you will have the opportunity to grow your career in a dynamic environment that is a playground for highly skille

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250M+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (Midtown) in office culture ABOUT THE ROLE: Join Regal to build a world-class support experience with our growing Technical Support team! In this role, you’ll respond to and resolve customer questions across a variety of topics, from helping users navigate the platform to troubleshooting technical issues and integrations. Your work will help ensure customers can successfully adopt Regal and get the most out of our AI Agents. You’ll work closely with teams across the company, including Customer Success, Product, and Engineering, to solve problems, learn how complex systems work, and improve the overall customer experience. This is a great opportunity for a recent graduate or early-career professional to join a fast-paced AI startup. You’ll gain exposure to real customer challenges, build technical and communication skills, and play a hands-on role in helping companies use AI to transform how they engage with their customers.RESPONSIBILITIES: • Respond rapidly to inquiries from a variety of user types (end-users, admins, and developers), • Resolve a wide range of inquiries – end-user training, integration debugging, and bug resolution – to drive product adoption and customer satisfaction, • Collaborate with implementation, customer success, product, and engineering teams to resolve issues and highlight trends in tickets, • Own support ticketing and knowledge infrastructure to deliver a world-class support experience, • Participate in hiring and onboarding future support engineers as the growth of the business demandsABOUT YOU:, • 0-1 year(s) of experience in a technical support role/internship or a recent graduate with technical degree, • Previous experience or exposure with two or more of the following areas: SQL, SaaS, SMS Marketing, Email Marketing, Phone Sales, Contact Center Software, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Basic Programming (HTML etc.), • Experience identifying collaboration and escalation resources in a fast-paced environment, • Experience providing the right level of context when partnering with others to resolve customer issues, • Methodical, critical thinker who can understand customer needs, dissect technical requirements, and deliver crisp resolutionsBenefits/Perks, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized ClassPass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation, • & more to come!The reasonably estimated base salary for this role is provided as a range within this job description. All offers include a competitive equity package and some offers may additionally include a variable compensation component. Actual compensation is determined on an individualized basis taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal offers a comprehensive set of employee benefits which are listed above. Details about the compensation package will be finalized at the time of offerPOSITION LOCATION & OFFICES:This position is only available in New York City. POSITION LOCATION & OFFICE DETAILS: This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F. *If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

In addition, you must complete the Regal Responsible Beverage Server training on Regal Online University. Benefits: Our team receives the perk of enjoying free movie passes and discounted concessions at any Regal location. Team members employees must act as a representative of Regal in a way that is

In addition, you must complete the Regal Responsible Beverage Server training on Regal Online University. Team members employees must act as a representative of Regal in a way that is consistent with our mission statement and policies. Promoting the Regal Crown Club program.

Regal Entertainment Group - 214 East 161st Street - Responsibilities: Perform minor repairs in all areas of the theatre including projection booth; Repair seats and perform tile work; Sheet rock repair and painting; Change light bulbs and perform daily inspections; Train theatre personnel for minor

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi