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  • Safety Coordinator
    Safety Coordinator
    hace 16 horas
    $27–$28 por hora
    Jornada completa
    Inwood

    Main Duties and Responsibilities: • Ensures all new hires are trained and qualified to operate company vehicles in the catering process according to GGI and Airline requirements, • Monitors ramp safety on a shift basis, • Ensures all safety books are up to date according to policy, • Ensures CSR’s and CSA’s have up to date AOA badges and renewals in a timely manner, • Conducts recurrent training, • Ensures compliance to DOT requirements (if applicable), • Monitors safety in the building for compliance, • Assists in investigations, • Ensures Motor Vehicle Reports are obtained and reviewed for compliance, • Ability to work various shifts and days Qualifications Education: • High school diploma/GED required Work Experience: • In-Flight catering experience as a CSR, or six (6) months safety experience in a transportation company Technical Skills: (Certification, Licenses and Registration) • Valid Driver’s Licenses (CDL if applicable), • AOA Security Badge. Custom Seal (if applicable), • Forklift Certification (if applicable) Language / Communication Skills: • Excellent oral and written communication skills Job Dimensions Geographic Responsibility: Type of Employment: full-time Travel %: n/a Exemption Classification: Non-Exempt Internal Relationships: Unit employees External Relationships: Customers Work Environment / Requirements of the Job: • Ability to deliver and train CSR’s and CSA’s in required material, • Computer literate, • Work in a fast paced environment, • Attention to detail and compliance oriented, • Current or previous labor relations experience is a plus, but not required, • Excellent time management skills required, • Complies with company policies, • Ability to handle multiple tasks without losing focus on priorities., • Regularly stands, bends, lifts and moves intermittently during shifts, • Must be to lift, pull, push, and move products, equipment’s, and supplies daily, • Rotation schedule over 50 hours per week Budget / Revenue Responsibility: (Local Currency) Organization Structure Direct Line Manager (Title): Mgr, Ops, Safety & Compliance or Sr Mgr, Ops, Compliance, BU Dotted Line Manager (Title, if applicable): n/a Number of Direct Reports: 0 Number of Dotted Line Reports: 0 Estimated Total Size of Team: 2 gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills, • Engaging – Understanding others, Team Leadership and Developing People, • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively, • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone: Excellence • We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires., • We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves. Passion • Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care., • We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks. Responsibility • We care about what we do, and we understand the impact we have on others and the planet., • We always look out for each other –creating a safe workplace environment is everyone’s responsibility. Respect • Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals., • We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup. The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf We anticipate that this job will close on: 08/16/2026 *For California Residents, please click here to view our California privacy notice.* If you want to be part of a team that helps make travel and culinary memories, join us!

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  • Cook
    Cook
    hace 2 horas
    $21.25–$22.49 por hora
    Jornada completa
    Queens, New York

    Who We Are On the Go has elevated the dining and retail experience for travelers by bringing together worldclass hospitality, award winning dining concepts, and forward-thinking technology. With more than 300 unique dining and retail locations across North America’s busiest airports, we’re fueled by a passion for creating exceptional guest experiences—made possible every day by our incredible Crewmembers. On the Go, people truly come first. We invest in our teams, and foster growth in an exciting, fast-paced environment where everyone can shine. How We Do Business How we work is just as meaningful as what we accomplish. Our Values—Care, Continuous Improvement, Quality, and Teamwork—guide the way we show up for our guests and for each other. We’re committed to fostering an inclusive, safe, and uplifting workplace where people feel respected, empowered, and encouraged to bring their full selves to work. Why This Job Is a Big Deal! A Cook at OTG is responsible for delivering exceptional guest experience. This role requires the ability to consistently prepare food to precise temperature, portion, and plating standards, while working with urgency and upholding strict cleanliness and sanitation protocols. OTG leaders work closely with cooks to ensure clarity around expectations and goals, while actively supporting skill development and career progression. In This Role, You Will: Prepare menu items for respective stations, ensuring all ingredients are prepped, portioned, and accessible for smooth service. Follow and adhere to OTG specifications and restaurant directions, controlling the quality of all food items prepared and served. Maintain organization, cleanliness, and sanitation of work areas and equipment, ensuring compliance with health and safety regulations. Operate all kitchen equipment efficiently and safely, including knives, stoves, ovens, broilers, slicers, steamers, and kettles. Ensure uniform and personal appearance are clean and professional, reflecting the standards of OTG. Develop and maintain positive working relationships with team members, fostering a collaborative environment focused on guest satisfaction. Assist in training new kitchen staff in procedures, safety protocols, and food preparation techniques. Monitor inventory levels of ingredients and supplies, notifying management of any shortages to ensure uninterrupted service. Respond promptly to guest inquiries and feedback during service, ensuring a high level of guest satisfaction. Engage in continuous learning and development of culinary skills to enhance personal and team performance. Perform other duties as assigned by the leadership team. Qualifications/Criteria: Must be at least 18 years of age. Must possess exceptional written and verbal communication skills in English. 2+ years of culinary experience in a high-volume, full service or multi-unit environment preferred. Experience working in a variety of stations; meat, fish, pizza, pasta, garde manger etc. Must successfully obtain ServSafe certification or equivalent within 30 days of being hired, offered by OTG. Knowledge of cooking techniques, safety, and sanitation. Able to lift 35 lbs. or more. Compensation may differ based on a variety of job-related factors that are specific to each candidate. These factors encompass, but are not limited to, individual skill sets, professional experience, education/ training, organizational needs, and market dynamics. Our company is dedicated to offering a fair, equitable, and competitive compensation package that truly reflects the value each individual contributes to the organization Equal Opportunity Employer We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

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  • Cook
    Cook
    hace 5 horas
    $24.88 por hora
    Jornada completa
    Inwood

    We’re looking for motivated, engaged people to help make everyone’s journeys better. Job Summary: A Head Cook is responsible for preparing and cooking various food items according to recipes and monitors cooks production acting as a lead Main Duties and Responsibilities: • Assembles equipment according to airline specifications following procedures and assembly diagrams., • Packages and prepares alcoholic beverages for airline flights., • Keeps production areas in compliance with sanitation standards and customer requirements, • Documents inventory in compliance with requirements, • Follows directions., • Works as a member of a team., • Supports Hot Food leadership in monitoring team's production quality and efficiencies, • Additional duties may be assigned as deemed necessary by management Qualifications Education: • Culinary degree and/or cook certification is preferred Work Experience: • At least 2 years of experience cooking in a high volume institutional catering environment is preferred, • Experience with maintaining temperature logs for all food items prepared., • Recipe conversion experience required to accommodate the kitchen’s daily production needs. Technical Skills: (Certification, Licenses and Registration) • Not applicable Language / Communication Skills: • Read, write, and follow food specifications and menu guidelines, • Communicate effectively with supervisors and co-workers Requirements of the Job: • Handle various food products such as seafood, beef, pork, poultry, fruits, and vegetables., • Handle knives and kitchen tools properly., • Work assigned schedule which may vary and could include weekends and holidays, • Work overtime when required, • Arrive to work on-time, • Completes paperwork and related administrative duties, • Complies with company policies Work Environment • Handles pork, poultry, meat and fish products, • Will be exposed to extreme temperature changes and noise., • Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds frequently during shift., • Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours. Benefits of Joining the Gate Gourmet Team: • Free on-site cafeteria with hot and healthy meals, • Free parking, • Free uniforms and uniform laundering, • Weekly pay with option to use paycard, • Employee referral bonuses, • Company sponsored $10k Life Insurance (basic and supplemental available as well), • Vacation and sick benefits after 1 year, • Holiday pay after 1 year, • Recognition program including company merchandise, • Optional employee paid benefits include:, • Medical coverage, Dental, Vision, Flexible Spending Account, short and long term disability, • 401k with up to 3% company match for most locations and employees, • Membership in the American Airlines Credit Union, • Employee Assistance Program, • Discounts with T-Mobile, • Discount program with wide variety of vendors *Union language:* Please keep in mind: Our workforce needs to remain flexible in your shifts and days off, as your schedule may fluctuate during peak seasons to meet production needs, requirements of the industry or to accommodate a shift bid in accordance with the Union contract. Dues and Initiation Fees are taken the first Thursday of the month, after the required probation period. Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: • We treat each other with respect and we act with *integrity*, • We communicate and keep each other informed, • We put our heads together to problem solve and deliver *excellence* as a team, • We have *passion* for our work and we pay attention to the little details, • We foster an environment of *accountability*, take responsibility for our actions and learn from our mistakes, • We do what we say we will do, when we say we are going to do it, • We care about our coworkers, always taking an opportunity to make someone’s day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. *For further information regarding Equal Employment Opportunity Benefits: • 401(k), • Dental insurance, • Health insurance, • Vision insurance Work Location: In person

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  • Social Service Coordinator
    Social Service Coordinator
    hace 1 día
    Jornada parcial
    Far Rockaway, Queens

    ESSENTIAL RESPONSIBILITIES The Bilingual Early Intervention ISC and OSC Service Coordinator’s responsibilities may include: • Serve as the primary Service Coordinator for assigned infants, toddlers, and families., • Explain the Early Intervention Program, service coordination process, family rights, procedural safeguards, and available services to families., • Communicate with families in their preferred language when qualified to do so., • Develop trusting, respectful, and family-centered relationships with parents and caregivers., • Assist families with navigating the Early Intervention system., • Coordinate and facilitate communication among families, evaluators, Early Intervention providers, Early Intervention Officials/Designees, and other professionals involved with the child., • Assist families with scheduling and coordinating multidisciplinary evaluations and other required appointments., • Participate in and coordinate IFSP meetings as required., • Assist families in identifying priorities, concerns, resources, and desired outcomes for their child and family., • Support the development, implementation, review, and amendment of the child’s IFSP., • Assist families with identifying available Early Intervention providers for authorized services., • Coordinate the initiation of authorized Early Intervention services., • Monitor whether services are being delivered in accordance with the child’s IFSP., • Follow up with families and providers regarding missed, delayed, interrupted, or unavailable services., • Identify barriers affecting service delivery and communicate concerns to the appropriate Early Intervention personnel., • Maintain ongoing contact with assigned families in accordance with program requirements and individual family needs., • Assist families with accessing community programs, healthcare resources, social services, educational resources, and other supports when appropriate., • Advocate for family participation and informed decision-making throughout the Early Intervention process., • Support transition planning as children approach age three and prepare to transition from the Early Intervention Program., • Collaborate with families regarding potential transition to preschool special education or other appropriate community services., • Complete all required case notes, service coordination documentation, contact logs, IFSP-related documentation, and other records accurately and within required timeframes., • Maintain accurate and current information within required Early Intervention systems., • Maintain confidentiality of child and family information in accordance with applicable federal and New York State requirements and Angel Community Alliance policies., • Participate in required orientation, training, supervision, quality-assurance activities, and professional-development activities., • Follow all applicable New York State Early Intervention Program requirements, policies, procedures, and ethical standards., • Bilingual Service Coordinators may be responsible for:, • Communicating directly with families in both English and their qualified second language., • Explaining Early Intervention processes and requirements in a manner families can understand., • Supporting culturally and linguistically responsive communication., • Helping reduce language-related barriers to participation in Early Intervention services., • Communicating effectively with bilingual families while maintaining professional boundaries and confidentiality., • Utilizing approved interpretation and translation resources when circumstances require services beyond the Service Coordinator’s language competency or role. MINIMUM QUALIFICATIONS Candidates must meet applicable New York State Early Intervention Program requirements for Service Coordinators and Angel Community Alliance credentialing requirements. Preferred qualifications include: • Bachelor’s degree or higher in psychology, social work, human services, early childhood education, special education, sociology, counseling, family studies, behavioral science, or a related field., • Experience working with infants, toddlers, children, or families., • Experience with children with developmental delays or disabilities., • Knowledge of Early Intervention, developmental disabilities, special education, Medicaid-funded programs, or community-based services., • Experience with case management or service coordination., • Strong written and verbal communication skills., • Strong organizational and time-management abilities., • Ability to manage multiple cases, deadlines, appointments, and documentation requirements., • Ability to communicate professionally with families, providers, government representatives, and other professionals., • Ability to work independently while remaining responsive to supervision and agency requirements., • Ability to maintain accurate, timely, and confidential records. Spanish-speaking candidates are highly preferred. Additional languages commonly spoken by families throughout New York City are also welcomed. PREFERRED EXPERIENCE Preference may be given to candidates with previous experience in: • New York State Early Intervention, • Initial Service Coordination (ISC), • Ongoing Service Coordination (OSC), • IFSP development and implementation, • Early Intervention transition planning, • Case management, • Family advocacy, • Developmental disabilities, • Early childhood development, • Community-based human services, • Working with culturally and linguistically diverse families, • EI-Hub or other Early Intervention documentation systems SKILLS & COMPETENCIES Successful candidates should demonstrate: • Compassion and professionalism, • Family-centered communication, • Cultural sensitivity, • Strong interpersonal skills, • Attention to detail, • Effective case-management skills, • Professional documentation skills, • Time management, • Problem-solving abilities, • Advocacy skills, • Reliability and responsiveness, • Ability to meet documentation deadlines, • Ability to work collaboratively with multidisciplinary professionals

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  • CDL A or B Driver
    CDL A or B Driver
    hace 5 horas
    $27.88 por hora
    Jornada completa
    Inwood

    We’re looking for motivated, engaged people to help make everyone’s journeys better. You Are Cordially Invited to Our Gate Gourmet JFK Open House! Open House Details Dates: Monday through Thursday Time: 9:00 AM – 3:30 PM Location: Gate Gourmet (30 Inip Dr. Inwood, NY 11096) Job Summary: A CSR is responsible for loading galley equipment onto a truck, driving the truck to various types of aircrafts, and unloading the equipment. Usually should drive on public roads, outside of airport and terminal. Main Duties and Responsibilities: • Loads equipment on to the truck, • Drives the truck to the aircraft, • Loads galleys according to customer guidelines, • Unloads dirty equipment, and places dirty equipment and trash in designated area, • All activities must be accomplished according to customer guidelines and while adhering to safety and sanitation regulations, • Interact with the airline representatives at the aircraft, • Follow directions, • Work as a member of a team, • Additional duties may be assigned as deemed necessary by management Qualifications Technical Skills: (Certification, Licenses and Registration) • Current U.S. driver's license, • Clean driving records, • Must be at least 21 years old, • Some locations may require a Customs Seal from local airport authority Language / Communication Skills: • Must be able to read and write to complete required forms, • Communicate effectively with supervisors and co-workers Requirements of the Job: • Work assigned schedule which may vary and could include weekends and holidays, • Works overtime when required, • Arrives to work on-time, • Must comply with company policies, • Completes paperwork and related administrative duties Work Environment • Will be exposed to extreme temperature changes and noise, • Majority of duties performed outside in all weather conditions, • Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds frequently during shift, • Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours, • Must be able to work at heights up to 25 feet or more depending upon aircraft Demonstrated Values to be Successful in the PositionEmployees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: • We treat each other with respect and we act with integrity, • We communicate and keep each other informed, • We put our heads together to problem solve and deliver excellence as a team, • We have passion for our work and we pay attention to the little details, • We foster an environment of accountability , take responsibility for our actions and learn from our mistakes, • We do what we say we will do, when we say we are going to do it, • We care about our coworkers, always taking an opportunity to make someone’s day better Benefits of Joining the Gate Gourmet Team: • Free on-site cafeteria with hot and healthy meals, • Free parking, • Free uniforms and uniform laundering, • Weekly pay with option to use paycard, • Employee referral bonuses, • Company sponsored $10k Life Insurance (basic and supplemental available as well), • Vacation and sick benefits after 1 year, • Holiday pay after 1 year, • Recognition program including company merchandise, • Optional employee paid benefits include:, • Medical coverage, Dental, Vision, Flexible Spending Account, short and long term disability, • 401k with up to 3% company match for most locations and employees, • Membership in the American Airlines Credit Union, • Employee Assistance Program, • Discounts with T-Mobile, • Discount program with wide variety of vendors Union language: Please keep in mind: Our workforce needs to remain flexible in your shifts and days off, as your schedule may fluctuate during peak seasons to meet production needs, requirements of the industry or to accommodate a shift bid in accordance with the Union contract. Dues and Initiation Fees are taken the first Thursday of the month, after the required probation period. The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfLocation: 30 Inip Dr, Inwood, NY 11096, USA Job Type: Full-time Benefits: • 401(k) matching, • Dental insurance, • Employee discount, • Health insurance, • Life insurance, • Paid orientation, • Paid time off, • Vision insurance Application Question(s): • Due to the nature of airport operations, schedules for this positions are given on a weekly basis - are you able to work open time?, • Are you able to work weekends (SAT & SUN) and Holidays? License/Certification: • CDL A or B (Preferred) Shift availability: • Day Shift (Required), • Night Shift (Required), • Overnight Shift (Required) Work Location: In person

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  • Grill Cook
    Grill Cook
    hace 2 días
    $17.5–$18.5 por hora
    Jornada parcial
    Oceanside

    At Naya, we share Middle Eastern flavors that nourish, inspire, and connect us. Serving Middle Eastern goodness since 2008. Our mission has always been to provide authentic, fresh, and nutritious Middle Eastern meals that look great and taste amazing. Consistency is key to our success; we commit to delivering excellent service and quality to our customers in all of our locations, all day. Reports to: General Manager Location: Oceanside, NY ++How You'll Impact++ The Grill Cook makes an impact on the NAYA experience by ensuring that the BOH is being executed at the highest standards: all recipes are being produced to the NAYA specifications, equipment is all clean and maintained, workspace is meticulously clean, food prep and production timing ensures the highest quality of food, food safety checklist completed and, line tastings performed. ++Benefits of Working with NAYA!++ • Same day pay option available via Streamä, • Employee gift card program with OnARollä, • Vacation and Sick Pay, • Free meals every day, • Paid breaks, • Career growth opportunities, • Commuter pre-tax benefits, • Medical, Dental, Vision insurance, • Long-Term and Short-Term Disability Insurance, • Life Insurance ++What You'll Do++ • Manages the grill station from start to finish, Cooking and preparing food for consumption by the customer and employee meals, • Ensure that all food products have been prepared correctly before cooking and are to Naya's recipes and standards, • Check food quality throughout the day to ensure freshness, • Maintain appropriate portion-control and limit waste, • Complete shift work (prep, opening and closing checklists), as assigned, timely and thoroughly in accordance with standards, • Clean and stock station as assigned, by the start of each shift, • Clean equipment, as assigned, thoroughly and in a timely fashion, • Manage proper storing, rotations, and temperatures according to Health regulations, • Updates knowledge and skills by participating in staff training opportunities, • Informs manager on duty immediately of any DOH or OSHA/workplace safety violations, • Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely ++Who You Are++ • 2+ years of culinary experience, • The ability to lift at least 50 pounds on a regular basis., • Excellent communicator in written and verbal formats., • Communicates information effectively and efficiently., • Maintains a friendly, helpful and positive attitude always., • Polished personal presentation; Grooming meets Naya standards, as outlined by Employee Handbook, • The ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day., • The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant., • Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business., • Adherence to company, state, and county sanitation standards., • Perform all other related and compatible duties as assigned by the Management team.

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  • Quality Process Owner
    Quality Process Owner
    hace 16 horas
    Jornada completa
    Inwood

    We’re looking for motivated, engaged people to help make everyone’s journeys better. Job Summary The Local Quality Process Owner is responsible for overseeing and sustaining quality initiatives at the unit level, ensuring alignment with global and regional standards while tailoring practices to local operational needs. Reporting directly to the General Manager, this role plays a key part in embedding a culture of quality across all functional streams. The position also ensures that customer requirements are consistently met through proactive monitoring, training, and collaboration. The Local Quality Process Owner leads local quality projects, supports continuous improvement efforts, and fosters cross-functional engagement to enhance overall performance and customer satisfaction. Annual Salary Range: 105-120k Location: 30 Inip Dr, Inwood NY 11096 Benefits: • 401(k), • Dental insurance, • Disability insurance, • Health insurance, • Paid time off, • Vision insurance, • Daily meals, • Parking Main Duties and Responsibilities Quality Management and Adherence: • Oversee that all agreed customer requirements are consistently met within the local operations., • Coordinate efforts to uphold internal quality standards and specifications., • Define and establish local quality standards and processes to address specific unit needs., • Implement and maintain local Quality Management System (QMS) aligned with global standards., • Support execution of the Quality Roadmap milestones and strategic initiatives. Performance Monitoring and Reporting: • Implement mechanisms to monitor quality performance, identify trends, and report deviations or risks to relevant stakeholders., • Analyze quality metrics to drive data-informed decisions and corrective actions., • Drive local governance and auditing activities to ensure compliance and identify areas for enhancement. Continuous Improvement and Problem Solving: • Lead local quality projects aimed at improving product and service delivery., • Support root cause analysis of quality issues and lead the implementation of preventive and corrective actions., • Identify and facilitate opportunities for continuous improvement within local operational processes. Cross-Functional Collaboration and Support: • Collaborate across departments to ensure seamless integration of quality practices within daily operations., • Act as a liaison between the unit and regional/global quality teams to support alignment and consistency., • Lead the investigation of customer complaints and trends, delivering timely and precise reports to commercial and customer service teams. Quality Culture and Capability Building: • Promote and instill a culture of quality awareness across all levels of the unit., • Develop and deliver quality training to operations teams to support understanding and execution of standards., • Lead local quality awareness campaigns and initiatives to engage staff and reinforce best practices. Education • Minimum of bachelor’s degree in related field or equivalent field experience; advanced degree in related field desirable. Master’s degree preferred. Work Experience • Must have a minimum of 2 years of professional experience in quality management, with demonstrated career growth., • Experience in implementing and maintaining quality systems, standards, and audits, • Preference for experience in airline catering and/or multi-site manufacturing environment., • A proven track record of successful results. Technical Skills • Strong computer literacy and good knowledge of Microsoft Office including Word, Excel, PowerPoint., • Proficiency in quality assurance tools and methodologies., • Excellent interpersonal, influencing, verbal and written communication skills required., • Exemplary English writing skills, with reading and writing proficiency in multiple languages., • Proven teamwork experience in a fast-paced environment., • Passionate and self-motivated., • Detail orientated, flexible and responsive., • Ability to handle multiple tasks and meet tight deadlines. Core Competencies Required • In addition to the previously outlined qualifications:, • Strong understanding of ISO 9001 requirements, including risk-based thinking, process approach, and continual improvement., • Exceptional communication and influencing skills, with the ability to engage and align stakeholders at all levels of the organization., • Strong analytical and problem-solving capabilities, coupled with a results-oriented mindset and a commitment to continuous improvement across various security domains., • Visionary thinking and a passion for pushing the boundaries of what's possible in quality strategy and execution, with a focus on developing innovative solutions., • Strategic Thinking and Execution-ability to translate global strategy into local actions plans., • Stakeholder Engagement – Skilled in aligning priorities across regional and senior stakeholders., • Data & Systems Proficiency – Familiarity with FACs, OTP, and AI tools for quality management., • Customer-Centric Mindset – Experience with VoC programs and customer satisfaction initiatives., • Change Management & Communication – Proven ability to lead transformation and foster quality culture., • Innovation & Technology Awareness – Ability to assess and integrate emerging technologies into processes. gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills, • Engaging – Understanding others, Team Leadership and Developing People, • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively, • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: • We treat each other with respect and we act with *integrity*, • We communicate and keep each other informed, • We put our heads together to problem solve and deliver *excellence* as a team, • We have *passion* for our work and we pay attention to the little details, • We foster an environment of *accountability*, take responsibility for our actions and learn from our mistakes, • We do what we say we will do, when we say we are going to do it, • We care about our coworkers, always taking an opportunity to make someone’s day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. We anticipate that this job will close on: 08/17/2026 *For California Residents, please click here to view our California privacy notice.* If you want to be part of a team that helps make travel and culinary memories, join us!

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  • Team Member
    Team Member
    hace 2 días
    $17–$19 por hora
    Jornada parcial
    New Hyde Park

    Summary At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Team Members to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Medical, dental, and vision insurance to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals — because we believe in enjoying what we serve, • Growth opportunities at every level — we invest in developing leaders from within, • More on the way! At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success. How You'll Impact The Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience. What You'll Do Food Preparation & Production • Prepare daily production items in cooperation with kitchen staff., • Ensure food products are prepped correctly, following recipes and Naya's standards., • Follow recipes and portion control standards to maintain consistency and quality., • Wash dishes and tools used during food prep., • Minimize waste and assist with inventory counts. Kitchen Organization & Maintenance • Receive, disinfect, store, and organize deliveries following FIFO and best storage practices., • Maintain proper storage temperatures and rotation procedures per DOH regulations., • Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule., • Keep floors in work areas clean, dry, and free of debris., • Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils. Customer Service • Provide timely and courteous service to guests in alignment with Naya's policies and procedures. * Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements., • Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction., • Ring orders into the POS system accurately and collect payments., • Assist customers with making change, as applicable., • Follow cash handling procedures, turning in accurate amounts daily. Front-of-House & Station Management • Maintain a clean, stocked, and organized workstation at the start of each shift., • Stock cashier stations with necessary items, including paper goods and ice water., • Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread., • Turn on displays and play music as part of daily setup., • Follow the proper cash handling procedures and rings up items correctly, • Complete all side work and cleaning tasks to Naya's standards, including setting up sanitizing pails. Teamwork & Communication • Support and assist team members as needed., • Communicate issues and ideas to the Chef or Director of Operations., • Participate in training and development of new employees to uphold Naya's service standards. Compliance & Professionalism • Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming., • Attend company meetings and training sessions as required., • Exhibit a friendly, positive, and helpful attitude at all times., • Carry out additional duties as assigned by management. Who You Are • 1+ year experience as a restaurant team member at similar caliber concept, • The ability to lift at least 50 pounds on a regular basis., • The ability to bend, stoop, stand and perform extensive walking for 8 to 10 hours a day., • Excellent communicator in written and verbal formats., • Communicates information effectively and efficiently., • Completed the Train the Trainer course., • Maintain a friendly, helpful and positive attitude always., • Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook, • The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant., • Ability to perform essential job functions under pressure, maintain professionalism when working under stress., • Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business., • Attends mandatory meetings., • Adherence to company, state, and county sanitation standards., • Strict adherence to posted schedule and clock in/out at times., • Perform all other related and compatible duties as assigned by the Management Team.

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  • Retail Customer Relations Representative
    Retail Customer Relations Representative
    hace 24 días
    $17–$30 por hora
    Jornada completa
    Valley Stream

    We are seeking a highly motivated and customer-focused Retail Customer Relations Representative to play a key role in achieving our sales goals and delivering exceptional customer service. Responsibilities: • Cultivate Positive Customer Interactions: Greet each customer with a professional and friendly demeanor, establishing rapport and fostering a welcoming shopping experience., • Needs Assessment Through Active Listening: Employ active listening skills to understand customer requirements through open-ended questions. Tailor product recommendations based on their unique needs and preferences., • Product Knowledge Expert: Develop a comprehensive understanding of our product line to provide clear and concise explanations of features and benefits. Demonstrate product functionality whenever possible to solidify customer confidence in their purchasing decisions., • Strategic Selling Techniques: Utilize effective upselling and cross-selling strategies to recommend complementary products that enhance customer satisfaction and contribute to increased sales. Qualifications: • Proven ability to build rapport and connect with customers in a professional and friendly manner., • Excellent communication and active listening skills., • Strong desire to learn and develop comprehensive product knowledge., • Ability to prioritize tasks, manage time effectively, and achieve sales goals. What We Offer: • *Base pay + uncapped commission + performance bonuses*, • Weekly pay structure with opportunities to increase income fast, • Paid training with ongoing mentorship and development, • Travel opportunities, • Advancement potential into team lead, trainer, or management roles If you are a passionate individual who thrives in a customer-centric environment, we encourage you to apply!

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