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ProMed Staffing Resources A is seeking a local contract nurse RN Home Health for a local contract nursing job in Queens, New York. Job Description & Requirements • Specialty: Home Health, • Discipline: RN, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, days ProMed Staffing Resources A Job ID #753159. About ProMed Staffing Resources A ProMed Staffing Resources has been a trusted leader in healthcare staffing for over three decades, delivering top-tier workforce solutions with a commitment to excellence. Located in the heart of Midtown Manhattan, we serve clients and candidates across the United States. Our extensive network connects Registered Nurses and allied clinicians with premium local and travel contract opportunities at leading healthcare organizations, including renowned hospitals, medical centers, healthcare systems, and schools. We pride ourselves on offering a seamless hiring process, supported by a one-on-one dedicated recruiter who serves as your guide and advocate every step of the way. Our concierge-level service ensures you feel supported and valued throughout your hiring journey and beyond. Recognized for our unwavering dedication to quality, we are proud to hold the Joint Commission's prestigious Certified Gold Seal of Approval, a testament to the superior standards we uphold for both our clients and personnel. At ProMed Staffing Resources, "Your Trusted Healthcare Partner" isn’t just a slogan—it’s a promise. Experience our expertise, reliability, and personalized approach. Join the countless nurses and allied clinicians who have chosen ProMed Staffing Resources for outstanding solutions tailored to their unique needs.

Job DescriptionTravel Manager Midtown, New York On Target First-Year Earnings: $150,000 ($100k base + $50k uncapped bonus, generated from commission on member spend and multiplier from personal contribution to Aurora's growth) Meaningful early equity In office with flexible remote days About Aurora Aurora is the AI-Native Lifestyle Operating System for human flourishing in a world of AI slop, inefficiency, and noise. We believe that time is the only currency that matters. So, we're on a mission to help you make the most of every minute of your life. Stronger connections with your family and friends. Experiences and adventures that transform who you are. Building the perfect physical and mental temple of health. Consumer technology was supposed to give us leverage. To make it easier to find the right restaurant, the right trip, the right doctor. Instead, every major platform today is optimized against the person using it: more scrolling, more ads, more engagement loops. You have infinite choice and zero clarity. We exist to reverse that. Aurora takes millions of data points about you and about the world and finds the one thing that is right for you, at the right time. Our members — needle-moving tier-1 founders, executives, and athletes — use Aurora to navigate travel, health, dining, experiences, and premium goods with the kind of judgment that used to require a team of people who'd known you for years. Over half use it every single day, 95% every week, and in our first 6 months, member spend & engagement is outperforming industry benchmarks by 5×. Aurora is backed and chaired by Alex Macdonald, the most successful founder in this category, and has raised >$5M from experienced operators and tier-1 investors. We are now expanding the Member Experience Team as we scale the product and the member base. Aurora is built in person from our offices in London, New York, and Los Angeles, with flexible remote days. The Aurora Travel Manager Fed up with outdated systems (email, SMS, WhatsApp, Salesforce) and slow-moving bureaucracy? Looking to scale your knowledge, network, and ambition while helping build a global product? Want hands-on exposure to next-generation product and AI - and meaningful equity ownership in a multi-billion-dollar opportunity? Excited to work alongside a team of ultra-high-performance, founder-type operators? Our core team of 20 is seeking a full-time Travel Manager to join Aurora’s Member Experience Team. In this role, you’ll work directly with our founding travel team and our proprietary AI operating system, Astra, to shape and elevate Aurora’s global member experience - with a primary focus on delivering exceptional, high-touch travel for our members. What you’ll do Deliver high-touch travel execution for a global, ultra-high-performance membership base Own functions across travel, lifestyle, product, and operations - building rare, compounding career capital based around travel Develop and manage partnerships with top-tier industry operators and insider contacts Participate in a minimum of two high-budget FAM trips, deepening on-the-ground knowledge and expanding Aurora’s global network This role reports directly to Aurora’s Co-Founder & COO and has clear potential to grow rapidly into a leadership position spanning Travel, Member Experience, Business Operations, and Growth. Our team operates on structured, shared shifts across London, New York, and Los Angeles, enabling true 24/7 service for a global clientele. If you’re looking for ownership, velocity, and the chance to help define the future of premium travel and lifestyle management, this role is designed for you. Our Principles We’re a team of tier-1 backed and exited operators united our five core principles: • We seek truth, • We are high-leverage, • We are courageous, • We are owners, • We believe impossible is an attitude Why Aurora: High Leverage Service the world’s most ambitious individuals and organizations - empowering them to compound their time, relationships, and global impact. Cutting-Edge AI Take advantage of technology. Work hands-on with a next-generation AI system redefining travel & lifestyle management at the highest level, spanning context, recommendation, orchestration, and execution, allowing you to spend more time curating and less time copy and pasting. Generationally Defining Play a foundational role in building the future of travel & lifestyle management - a $100bn opportunity at the intersection of technology, travel, and longevity. About the Founders Aurora was founded in 2024 by: • Jonah Lowenstein, previously backed by leading investors and operators behind Facebook, Spotify, and Venmo, • Aurelius Zwick, founded his first business at 16 years old and won the UK's largest young entrepreneurship competition at 17 years old, • Dmitry Ogurtsov, 15 years experience building foudnational architecture - previously former Director of Engineering at Workbounce, a conversational AI company acquired by ZoomInfo Aurora's first investor and chairman is Alex Macdonald, founder of premium digital concierge Velocity Black, acquired by Capital One for $300M. To date we've raised >$5M from Tier-1 investors and operators, including the founder of Cleo, Quadpay, early investors in Supercell and Deliveroo, the President of VistaJet, and tier-1 athletes from the Premier League and NBA, including Kevin Love and Kyle Kuzma. Requirements Key Responsibilities: • Work alongside our AI operating system, Astra, to curate and flawlessly execute exceptional travel experiences for Aurora’s global membership base, • Build and manage relationships with top-tier travel partners, including boutique hotels, ultra-luxury resorts, private charter providers, premium DMCs, niche insider operators, elite destination specialists, and private accommodation suppliers, • Contribute to building Aurora's operational infrastructure: owning travel & lifestyle functions end-to-end, spanning systems building, operational execution, and core commercial workflows, • Attend high-touch FAM trips, expanding your on-the-ground knowledge and strengthening Aurora’s global hospitality and insider network, • Contribute to member servicing across Aurora’s core verticals, deepening your expertise in longevity & wellness, experiences & entertainment, luxury goods & gifts, and dining, • Procure and operationalize unique insights into global travel trends, destinations, and high-end hospitality, ensuring Aurora consistently stays ahead of market knowledge and member expectations, • Provide front-line intelligence and feedback to product and engineering, helping shape and evolve Aurora’s proprietary AI systems and overall product quality Who You Are: • 2+ years’ experience servicing high-performance individuals in luxury or bespoke travel, • Deeply passionate about curating exceptional travel, from bespoke adventure itineraries to ultra-private, premium escapes, • Frustrated by outdated tools and slow bureaucracy - you want to build and operate with modern systems and high velocity, • Motivated to scale your knowledge, network, and impact, contributing to a global business you genuinely own a piece of, alongside other ultra-high-performance entrepreneurs, • Courageous by nature, with a firm belief that “impossible” is an attitude - and that rapid progression and outsized rewards follow exceptional work, • An owner at heart: you proactively drive projects end-to-end and don’t stop until the objective is fully achieved, • Eager to expand your mastery of the premium lifestyle ecosystem, spanning dining, experiences, wellness, and luxury goods, • Prepared for a high-intensity role, with the stamina and standards required to serve the world’s highest performers at an exceptional level Benefits • Allocated FAM days with a sizable budget, and access to industry events, • Competitive salary with uncapped performance-based bonus, • Outsized customer referral incentives, • Founding stock options package, • Flexible remote days, • Organized site visits to top hotels for continual property knowledge development, • Lifestyle access perks and access to exclusive events & Aurora services, • Whoop or Oura Ring on us, • $2,000 annual education budget, • Longevity subscription, • Whatever tech you need to do your best work, • Generous parental leave, • Comprehensive health benefits, with 90% coverage, including dental and vision

UHNW principal seeks Executive Lifestyle / Personal Assistant for personal assistance for him and his wife, select executive assistance (25%) for himself and luxury lifestyle management. There is a considerable concierge element: requirements include familiarity with high-touch environments and the ability to secure exclusive experiences commensurate with their needs for of-the-moment, luxury activities. Candidates should be able to leverage and develop a strong local network in NYC’s hospitality and cultural scene while identifying edited choices, anticipating needs, and ensuring that the principals’ lives run very smoothly. Work is in-person support from the Flatiron office 3–4 days per week, remote other weekdays, with full flexibility evenings and weekends. Requirements · 5+ years of experience supporting UHNW individuals in a private office, family office, or Executive/Personal Assistant capacity · BA/BS from US college or equivalent · MS Office, Google Workplace · Familiarity with top-tier restaurants, private clubs, members-only venues, and culturally relevant social scenes · Ability to secure hard-to-access reservations, VIP experiences, and exclusive access · Strong travel planning capabilities, including designing trips, booking travel, creating itineraries, as well as experience with multiphase international travel and private aviation · Facility communicating with teams and stakeholders · Exceptional organizational skills with meticulous attention to detail · Practiced discretion, professionalism, and judgment Responsibilities · Provide 24/7 white-glove lifestyle and concierge support to two principals · Manage calendar in conjunction with business schedule · Support meeting organizing · Plan travel including complex international, private aviation, sourcing possibilities, detailed, comprehensive itineraries and solving problems in real time · Coordinate high-profile and large-scale experiential travel and events (e.g. festival environments, international gatherings, and multi-day curated experiences) with a VIP lens · Secure priority access to exclusive restaurants, private clubs, nightlife venues, and high-demand reservations · Curate VIP experiences, private events, entertainment, and culturally relevant social engagements · Track personal expenses · Anticipate needs proactively and resolve issues quickly · Maintain professionalism, even demeanor, confidentiality and best practices M-F 8:30am-5pm $130K–$180K/yr + discretionary bonus Full medical, dental, vision, 401(k), PTO, commuter benefits

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Personal Logistics / Planning Expert Type: Contract Compensation: $55–$70/hour Location: Remote Role Responsibilities • Develop long-horizon planning tasks with deterministic rubrics for agent evaluation in personal logistics., • Create scenarios in travel, household logistics, and event planning with checkable answers., • Evaluate multi-stop trips, contractor shortlists, and move checklists against defined criteria., • Coordinate multi-party events considering availability and location constraints. Must-Have • 3+ years in travel planning, concierge work, executive support, or project management., • Expertise in complex travel planning, contractor shortlisting, household move coordination, or multi-party event planning., • Proficient in reading and producing logistics artifacts: itineraries, contractor shortlists, move checklists, comparison tables., • Hourly contractor, • Upload resume, • AI interview based on your resume

Pager Health is a connected health platform company that enables healthcare enterprises to deliver high-engagement, intelligent health experiences for their patients, members and teams through integrated technology, AI and concierge services. Our solutions help people get the right care at the right time in the right place and stay healthy, while simultaneously reducing system friction and fragmentation, powering engagement, and orchestrating the enterprise. Pager Health partners with leading payers, providers and employers representing more than 28 million individuals across the United States and Latin America. We believe that healthcare should work for everyone. We believe that it’s too important to be as cumbersome and difficult as it is. And we believe that there is a better way to deliver a simplified, more meaningful healthcare experience for all – one that we’re determined to enable. Summary: Pager Health is seeking a Staff Engineer who excels in understanding business goals through insightful questioning. This role involves designing sophisticated healthcare applications, mentoring senior engineers, and collaborating closely with Product and Design teams. Your work will be crucial in delivering cutting-edge healthcare applications that enhance the digital experience for patients and streamline collaboration and integration for enterprise users within the healthcare system. Responsibilities • System Design & Architecture: Lead the design and architecture of complex systems, ensuring scalability and performance. You will play a key role in shaping the future of our next gen products in health and wellbeing, delivering new and innovative experiences to our growing customer base, • Technical Leadership: Provide technical leadership and mentorship to the engineering team, especially to senior engineers, promoting best practices and high coding standards., • Code Development: Write, review, and maintain code in a variety of languages and frameworks, such as NestJS .NET, TypeScript, React, ensuring high quality and adherence to company standards., • Cross-functional Collaboration: Work closely with product managers, designers, and other engineering team leaders to define technical requirements for complex, multi-projects and ensure alignment with business goals., • Project Management: Manage and prioritize multiple projects and tasks, ensuring timely delivery of high-quality software. Engage in all stages of the software development lifecycle, from project planning, design, to coding, testing, deployment, and production monitoring., • Problem Solving: Identify and resolve complex technical issues, often involving debugging, performance tuning, and optimizing code in order to minimize customer disruption and enhance overall system performance, • Continuous Improvement: Advocate for and implement continuous improvement processes within the team, including code reviews, automated testing, internal tooling, and CI/CD practices. Provide a vision for improving developer experience, simplifying the complexity of systems, and removing tech debt., • Infrastructure Management: Lead the full stack product engineering team to own the development and maintenance of the infrastructure required to support software applications, including cloud services in GCP, front-end and back-end services, databases, and deployment pipelines., • Agile Methodologies: Actively participate in Agile development processes, including refinement of the team’s Product Backlog, estimating work and other Agile ceremonies. As a strategic voice to the team, provide active input on how to streamline software development processes in order to improve developer velocity and decrease engineering overhead., • Innovation & Research: Stay current with industry trends and emerging technologies, fostering a culture of learning innovation within the team and company. Qualifications • 7+ years of experience in designing, building, and deploying large, scalable distributed systems and microservices architectures., • System Design & Architecture: Proven ability to lead the design and architecture of complex systems, ensuring scalability and performance., • Technical Leadership: Ability to provide technical leadership and mentorship to engineering teams, particularly senior engineers, promoting best practices and high coding standards., • Cross-functional Collaboration: Strong capability to work closely with product managers, designers, and other engineering team leaders to define technical requirements and ensure alignment with business goals., • Strong understanding of relational databases, including query optimization and data modeling principles., • Excellent communication: Excellent written and verbal communication skills, capable of articulating complex technical concepts to both technical and non-technical audiences., • Independence and Curiosity: Highly independent and curious, demonstrating efficiency in utilizing available resources and thinking creatively to find solutions., • Expertise in at least one framework, such as TypeScript, Next.js, Nest, or React., • Hands on experience with .NET and C#., • Practical experience with cloud platforms like AWS or GCP, including containerization technologies like Docker and Kubernetes. Experience in developing infrastructure as code to deploy software applications, cloud services, front-end and back-end services, databases, and ci/cd pipelines., • Schedule Flexibility: Ability to work on-call rotation as incident escalation SME on weekend and holiday hours, at a cadence around once every 2-3 months. For Colorado, Nevada, New York, and Washington DC-based employment: In accordance with the Pay Transparency laws the pay range for this position is $170,000- 180,000. The compensation package may include stock options, plus a range of medical, dental, vision, financial, generous PTO, stipends for professional development, and wellness benefits. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location. The range listed only applies to Colorado, Nevada, New York, and Washington DC. At Pager Health, you will work alongside passionate, talented and mission-driven professionals – people who are building scalable platforms, solving critical enterprise-level challenges in health tech and providing concierge services to help individuals access the medical care and wellbeing programs they need. You will be encouraged to shape your job, stretch your skills and drive the company’s future. You will be part of a remote-first, dynamic and tight-knit team that embraces the challenges and opportunities that come with being part of a growth company. Most importantly, you will be an industry innovator who is making a positive impact on people’s lives. At Pager Health, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please be aware that all official communication from Pager Health regarding employment opportunities will originate from email addresses ending in @pager.com. We will never request personal or financial information via email. If you receive an email purporting to be from Pager Health that does not adhere to this format, please do not respond and report it to . Pager Health is committed to protecting the privacy and security of your personal information

Job Title: Software Engineer (Full Stack) Location: Atlanta, GA | NYC, NY | Remote, USA Employment Type: Full-time, Salaried Who We Are Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need. With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care. Job Summary: As a Software Engineer (Backend) at Impiricus, you will help design, build, and maintain the backend services that power our digital healthcare platform. You’ll work closely with senior engineers and cross-functional partners to develop reliable APIs, model and optimize databases, and support scalable, high-performance systems. This role is ideal for an early-career engineer eager to grow their backend expertise while contributing to meaningful healthcare technology. Responsibilities: • Design, implement, and maintain backend services and APIs that support core product features., • Work with Postgres database to model data, write efficient queries, and ensure data integrity and performance., • Collaborate with frontend engineers, product managers, and designers to support end-to-end feature development., • Write clean, well-tested, and maintainable code following established engineering best practices., • Participate in code reviews, debugging, and production issue resolution with guidance from senior engineers., • Learn and apply secure, scalable backend patterns while contributing to the continuous improvement of our systems. Experience: • Bachelor’s degree in Computer Science or closely related technical field, • Working knowledge of Golang, • Experience designing and implementing APIs, • Hands-on experience with relational databases and SQL, including schema design, writing queries, and working with data models, • Familiarity with LLMs and prompt engineering, with hands-on experience integrating AI-driven features, • Foundational understanding of AI and machine learning concepts, • Exposure to cloud environments, preferably AWS, • Experience with Rust is a plus The base salary range for this role is $105,000 - 130,000. Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth. Benefits: Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being. Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan) Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way Parental Leave: Paid parental leave to spend time with your newborn, adopted, or foster child (available after 6 months) Your Work, Your Way: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option. Home Office Setup: We’ll ship you the gear you need to create a comfortable workspace at home. 401(k): Save for your future with tax advantages (and company match!) Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

#TeamNextdoor Nextdoor (NYSE: NXDR) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 340,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at ___. Meet Your Future Neighbors The Local Business team at Nextdoor is building the neighborhood engine for business growth. We connect neighbors and the local businesses around them through a cohesive ecosystem that spans free and paid experiences. This ecosystem includes the full journey for local businesses: from joining Nextdoor and setting up a high quality page, to earning neighbor trust through Faves, Mentions, and Recommendations, to scaling their success with paid offerings like Ads and Opportunity Alerts. On the neighbor side, we own how neighbors discover, evaluate, and engage with local businesses across core surfaces like Search, Faving, Recommending, Business Pages, notifications, and feeds. At Nextdoor, we offer a warm and inclusive work environment that embraces a hybrid employment model, blending an in office presence and work from home experience for our valued employees. The hiring team will go over these expectations with you if you are being considered for a role near one of our offices in San Francisco, Los Angeles, Chicago, Dallas, New York, and London. The Impact You’ll Make As a Product Manager on Local Business, you will build and own key aspects of this ecosystem, across both neighbor and business experiences and our paid offerings. You will be a generalist PM who can move across surfaces and product stages based on where the opportunity is greatest. Potential areas of ownership include: • Faves and the broader organic reputation system between neighbors and local businesses, • Neighbor-side discovery experiences such as Search, directories, and recommendation flows, • Business Pages, onboarding, and the business admin experience, • Paid products for SMBs like Opportunity Alerts, a neighbor <> business marketplace We will finalize your exact scope based on your experience, strengths, and the highest priority needs of the business. You will partner closely with Engineering, Design, Data Science, Operations, Product Marketing, and Comms, and you will work across consumer and SMB experiences. This role is remote in the US. Your responsibilities will include: If you are a systems thinker who loves data, can zoom between 0 to 1 and scale, and are comfortable rolling up your sleeves to unblock teams, this is the opportunity for you. In this role, you will: • Lead as the Product Owner for one or more Local Business domains across neighbor and business surfaces, from free value to paid offerings, • Build a clear vision, strategy, and roadmap for your areas that connects neighbor value, SMB outcomes, and revenue growth into coherent flywheels, • Design and run experiments across the funnel, using data and user insights to shape hypotheses, validate ideas quickly, and scale what works, • Translate complex systems into simple product experiences, using systems based thinking to map loops, dependencies, and constraints across Local Business, Ads, and Opportunity Alerts, • Ship both 0 to 1 products and meaningful improvements to existing flows, balancing speed and quality and sequencing work to learn fast while building durable foundations, • Work deeply with Data partners to define the metrics hierarchy for your areas, build tracking specs, and instrument end to end journeys across neighbor and business surfaces, • Partner closely with Operations to make sure launches are operationally sound and that we have the right playbooks and guardrails for scaled programs and marketplaces, • Collaborate with Product Marketing and Comms on narratives and GTM, especially for SMB and local business audiences who are new to Nextdoor or to our paid products, • Connect the dots across teams so Local Business, Ads, Opportunity Alerts, and core consumer experiences reinforce one another instead of competing, • Communicate clearly with executives and cross functional partners, bringing structure and clarity to ambiguous spaces and driving alignment on priorities, tradeoffs, and outcomes, • Obsess over the operational health of your products, proactively monitoring key metrics, digging into issues, and partnering with Engineering, Data, and Ops to keep the system healthy, • Participate in in person Nextdoor events, trainings, offsites, volunteer days, and other team activities that build relationships and contribute to the culture we value What You’ll Bring To The Team • 5+ years of product management experience in consumer or growth focused roles, with a track record of shipping impact in ambiguous environments, • Demonstrated success owning both 0 to 1 product builds and scaling or optimizing existing products, ideally across marketplaces, lead generation, or multi sided systems, • Required experience working with SMBs or local businesses, such as marketplaces for services, local commerce, or tools that help small businesses grow, • Required experience with subscription or recurring revenue products, including designing for retention, churn reduction, and lifetime value, • Preferred experience building or operating consumer facing products, including understanding engagement loops, retention drivers, and how to build products people use every day, • Strong data and experimentation mindset: comfortable working with data scientists and running experiments, defining success metrics, reading experiment results, and making decisions based on data, • Systems based thinking: ability to model complex ecosystems, identify flywheels, map out dependencies and failure modes, and design products that compound over time instead of creating one off wins, • Experience with marketplaces, lead products, or other multi sided systems is a strong plus, especially where managing supply, demand, and pricing are important, • Proven ability to work cross functionally with Engineering, Design, Data, Operations, Product Marketing, and Comms, and to drive alignment across teams without heavy process, • Comfort moving between strategy and execution: you can set a long term vision, then write clear PRDs, tracking specs, and launch plans and see them through, • Excellent written and verbal communication skills, including the ability to communicate clearly with senior executives, frame tradeoffs, and tell a compelling story grounded in data, • Natural ability to make things happen around you: you manage project ambiguity, complexity, and interdependencies in an organized and structured way, and are willing to roll up your sleeves to unblock the team, • Eagerness to explore and apply AI and emerging technologies to reimagine how work gets done Rewards Compensation, benefits, perks, and recognition programs at Nextdoor come together to create our total rewards package. Compensation will vary depending on your relevant skills, experience, and qualifications. The starting salary for this role is expected to range from $175,000 to $230,000 on an annualized basis, or potentially greater in the event that your 'level' of proficiency exceeds the level expected for the role. The salary range will be determined by the candidate’s geographic location. We expect to award a meaningful equity grant for this role. With quarterly vesting, your first vest date will take place within 3 months of your start date. When it comes to benefits, we have you covered! Nextdoor employees can choose between a variety of health plans, including a 100% covered employee only plan option, and we also provide a OneMedical membership for concierge care. At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we serve. We encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records. For information about our collection and use of applicants’ personal information, please see Nextdoor's Personnel Privacy Notice, found ___. #LI-Remote

About Us: Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team. Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position. The Opportunity – Customer Support Specialist III (Remote - US) We are looking for an enthusiastic Customer Support Specialist III to join our Support organization. In this role, you’ll ensure our crew members and client users have their product questions answered and technical issues resolved quickly, accurately, and with care. Customer Support Specialist IIIs at Wrapbook work across a range of case types—from high-volume, repeatable issues to complex, high-context production scenarios. Depending on business needs and your strengths, you may be aligned to a team focused on Worker users and scaled support (Express Desk) or a team focused on non-Worker users and high-touch, relationship-driven support (Partnership Team). In all cases, you’ll play a critical role in ensuring payees are compensated compliantly and on time, while delivering a concierge-quality support experience. What you’ll do * Own a portfolio of cases and inbound interactions (email, live chat, and phone via Salesforce), serving as the primary point of contact from first touch through resolution for crew members and client users. * Diagnose and troubleshoot product behaviors and production workflows: investigate issues, reproduce bugs, identify root cause, and advise on next steps or workarounds. * Manage your case backlog with clear ownership and urgency: prioritize work by customer impact, SLA, and escalation risk; proactively follow up internally and externally until issues are fully resolved. * Partner closely with Customer Success, Payroll Ops, Product, and Engineering to resolve customer issues, translating customer context into actionable technical detail. * Identify trends and product gaps: log high-quality bug reports and product requests in Linear (or similar tools), including replication steps and business impact. * Escalate urgent or production-critical issues via PagerDuty or established escalation channels and help coordinate cross-functional response through resolution. * Deliver a concierge support experience: adapt communication style to the customer and situation, explain solutions clearly, and anticipate follow-up needs. * Contribute to team knowledge and operational excellence by creating and maintaining SOPs, templates, troubleshooting guides, and other internal documentation. * Support continuous improvement efforts by sharing best practices, surfacing opportunities for workflow optimization, deflection, or automation, and incorporating QA feedback into your day-to-day work. * Mentor and support junior teammates as needed through case guidance, escalation support, and modeling strong customer judgment and communication. What you’ll have * 2+ years of experience in customer support, technical support, or an administrative role supporting film and television production (or equivalent B2B SaaS experience). * Strong knowledge of Film & Television production workflows; Production Accounting or payroll experience is highly valued. * Confidence communicating with customers via phone, email, and live chat, including comfort being on the phone for extended periods when needed. * Excellent written communication skills, with the ability to document customer issues clearly and create effective internal tickets and documentation. * Proven troubleshooting and problem-solving skills, with a habit of researching, validating, and understanding solutions before communicating them. * Demonstrated ability to manage a case queue responsibly, multitask across multiple issues, and prioritize effectively in a fast-paced environment. * Comfort working in an early-stage, high-growth company where priorities evolve and adaptability matters. * Experience collaborating cross-functionally and a genuine enjoyment of working with others to achieve shared outcomes. * Familiarity with tools such as Salesforce, Linear (or similar bug tracking tools), PagerDuty, Slack, and Notion (or the ability to learn them quickly). Nice to have * Motion Picture Union Payroll experience. * Experience supporting high-volume case environments or complex, high-sensitivity customer scenarios. * Experience creating or maintaining SOPs, workflows, or training materials for support teams. * Experience identifying deflection opportunities, improving self-serve resources, or contributing to automation initiatives. * Experience contributing to QA programs, mentoring junior support staff, or supporting team enablement. * Experience creating operating procedures or content for AI-powered support tools. Why Join Us At Wrapbook, creativity meets technology — and not just in the product. In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include: * Unlimited Paid Time Off * Work from anywhere in Canada and USA * Health and Dental benefits * Up to $1,500 USD/ $2,025 CAD towards IT set up for your home * Up to 2% matching RRSP / 401K * Learning and Development opportunities * Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service Our Pledge to Fostering an Inclusive and Safe Workplace: Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation. Apply Now Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly! #LI-Remote

Thank you for considering Progyny! Progyny is looking for aContact Center Managerwho willberesponsible formanaging multiple supervisors, ensuring the achievement of service-level targets, operational efficiency, inventorymanagementand overall customer satisfaction. This role involves planning, team development, and performance management. What you'll do... * Manage the day-to-day operations of the contact center, ensuring that all memberimpactingprocesses and procedures areoptimized.This individual will beleading both Clinical and non-clinical team members * Develop and implement strategies to improve productivity, member satisfaction, and operational efficiency * Communicate a clear and consistent messageregardingdepartmental goals and company policies to produce desired results * Support training and development initiatives for all contact center agents * Analyze contact center data and generate reports for senior management on performance metrics * Work closely with other departments to enhance cross-functional processes and resolve customer-related issues * Drive continuous improvement initiatives within the contact center * Attend and serve as a liaison in Member Servicesimpactingmeetings and cross-functional collaborations About you... * 5+ years of contact center experience, including 3+ years in a leadership role. * Must hold a valid RN license,with Fertility or Labor and Delivery experience preferred * Proventrack recordof improving customer service performance and efficiency * Excellent communication and leadership skills * Proven problem-solving and analytical skills * Strong understanding of contact center technology, analytics, and metrics Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $90,000 - $115,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BR1

Thank you for considering Progyny! The Contact Center Project Manageris responsible forplanning, coordinating, and executing initiatives thatimpactcontact center operations. This role ensures projects are delivered on time, within scope, and with a clear understanding of operational impact-while protecting service levels, efficiency, and employee experience. This role serves as thecentral intake and governance point for all contact center change initiatives. What you'll do... Project Intake & Governance • Manage centralized intake of all initiativesimpactingthe contact center., • Assess project requests for volume, staffing, AHT, and operational impact., • Develop detailed project plans including timelines, dependencies, risks, and deliverables., • Coordinate cross-functional partners including Operations, WFM, Enablement, IT, and Analytics., • Partner with Enablement to ensure training and communication plans are in place., • Ensure operational readiness prior to implementation., • Define success metrics for each initiative., • Track expected versus actual benefits and operational outcomes., • On-Time Project Delivery, • Scope & Timeline Adherence, • Accuracy of Impact Assessments, • BenefitRealization Rate, • Change Failure / Rework Rate About you... • Bachelor's degree or equivalent experiencerequiredin business,project management or similar, • 5+ years of project management experience, • Project Management CertificationstronglypreferredCAPM, PMPorPgMP, • Experience in contact center, operations, or service environments preferred, • Strong organizational, communication, and stakeholder management skills Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: • Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group, • Menopause and midlife care, • Health, dental, vision and life insurance options for employees and family, • Free in-person, virtual and text-based mental health and wellness support, • Paid time off, including vacation, sick leave, personal days and summer flex time, • Company equity, • Bonus program, • 401(k) plan with company match, • Access to on-demand legal and financial advice, • Learning and development programs to help you grow professionally and a mentorship program, • Company social eventsto include annual volunteer day and donation matching, • Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $80,000 - $110,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-EH1

Thank you for considering Progyny! Progyny is seeking a skilled, high energy, and highly motivated individual to provide executive support to Progyny's Leadership team. We are looking for someone who can look at things with a broad perspective and anticipate needs before being asked. You should be comfortable working in a dynamic environment, taking initiative, delivering quality work and being accurate. You should possess excellent follow-up skills and be able to interact with multiple constituencies including C-suite executives, outside organizations, and varied businesses. You will need to work independently and exercise good judgment when prioritizing across multiple tasks. You should have a professional demeanor and stay calm when multi-tasking. What you'll do... * Schedule meetings and maintain all elements of the calendar for our Chief Growth & Strategy Officer and executive team * Liaise between the Executive and other Departments and Teams * Maintain a regular open line of communication (via email, text/SMS, telephone, face-to-face conversations) with the executives to jointly manage calendaring, meetings and all other priorities * Coordinate domestic travel arrangements and prepare itineraries * Manage monthly expense reports on behalf of executives with accuracy and in a timely manner * Order daily lunch for executive team * Assist executives with printing, scanning, mailing and any ad hoc needs that arise About you... * 4+ years of administrative experience supporting multiple executives including the C-Suite level * Excellent proficiency in Microsoft Outlook; pride in maintaining an exemplary executive calendar; strong skills in Excel, Word and PowerPoint. Technologically savvy - familiar with digital apps and online resources * Highly organized and detail-oriented. Demonstrated ability to track and handle multiple priorities simultaneously, with a mindset of nothing slipping through the cracks despite frequent interruptions. * Ability to take initiative and anticipate needs by thinking a week, month and quarter ahead, rather than a day or two. Demonstrated ability to make accurate and timely administrative judgments, while remaining professional under pressure. Knows when to make decisions themselves and when to "escalate" * Exemplary interpersonal skills and ability to collaborate effectively with staff of diverse backgrounds, functions, and levels of the organization Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $80,000 - 100,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-EH1

Thank you for considering Progyny! The Workforce Real-Time Associate (RTA) plays a critical role within Progyny Operations, serving as the operational command center for the contact center. This roleis responsible formonitoringreal-time performance and taking immediate, data-driven actions to ensure service level agreements, response times, and operational efficiency targets are consistently met. The RTA partners closely with Workforce Planning, Operations Leadership, Supervisors, and Agents to proactively manage intraday staffing, mitigate performance risks, and respond to fluctuations in contact volume-all whilemaintainingan exceptional customer experience across all channels. Whatyou'lldo... * Monitor real-time contact center KPIs, including Service Level, ASA, AHT, Call Volume, Queue Depth, Occupancy, and Abandonment Rate * Track intraday performance across inbound, outbound, and digital channels * Analyze real-time trends toanticipateperformance risks and staffing needs throughout the shift * Execute intraday staffing adjustments to balance staffing capacity and service level performance * Reassign agents across queues or channels in response to volume fluctuations * Manage queue prioritization, skill configuration, and overflow routing strategies * Optimizestaffing coverage by managing auxiliary states and offline activities * Monitor agent schedule adherence in real time and investigate out-of-adherence behavior * Partner with supervisors to address adherence gaps and ensure schedule compliance * Communicate real-time staffing changes and workforce recommendations to leadership and frontline teams * Identifyoperational risks and escalate issues to leadership as they arise * Coordinate escalation processes during high-volume or critical operational events (e.g., Code Red scenarios) * Provide ongoing real-time updates to leadership and operations on queue health and service level performance * Produce intraday performance reports and operational summaries * Document intraday decisions, actions, and escalation events * Monitor forecasted versus actual volume and performance * Recommend short-term staffing strategies tomaintainor recover service levels * Partner with Workforce Planning to improve forecast accuracy and scheduling effectiveness About you... * 2+ years of experience in Workforce Management, Contact Center Operations, or Real-Time Analytics * Strong working knowledge of contact center KPIs (Service Level, ASA, AHT, Occupancy, Adherence, etc.) * Experience working in fast-paced, real-time operations environments * Strong analytical and problem-solving skills with the ability to make sound,timelydecisions * Excellent communication skills and the ability to collaborate across teams * Basicproficiencyin Microsoft Excel * Willingness to work Monday-Friday, 1:00 PM - 10:00 PM EST Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $26.44/hour - $28.84/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BR1

Thank you for considering Progyny! The Director, a member of the Client Success leadership team, in the Progyny organization for our Labor (union and public sector) book of business. This position will be responsible for working with our labor groups and their consultants and brokers to maintain exemplary service and creating value, loyalty, satisfaction, and retention. This role also entails supporting the evolution of Progyny's labor market client success team while delivering on KPIs including client retention goals, advocacy goals, and driving revenue goals from upsells and expansions with existing labor market groups. What you'll do... • Establish, cultivate, and manage the plan-client relationship at multiple levels, serving as a healthcare consultant and trusted business advisor, • Build relationships with key plan-client stakeholders (e.g. fund administrators, trustees etc.), consultants, and brokers, recognizing the value each brings to plan, • Prepare, host and follow-up on quarterly business reviews and an annual planning session with the Board of Trustees, • Create and execute on the strategic retention and growth plan for each assigned group, • Must be able to seamlessly articulate Progyny's value to professionals, executives, strategic partners at both plan and channel partners; understand and articulate a data-driven financial model to support renewals, refine our quarterly and annual reports to best meet client needs, • Help resolve member abrasions that are escalated; work closely with other senior leaders to identify the root of the escalation and the best path to resolve About you ... • 10+ years of Taft Hartley experience successfully leading teams within healthcare, plan benefits or insurance industries, • Proven track record of working with senior-level executives for client relationship management and consultation within health care benefits segment, • Excellent listening, critical thinking, and problem-solving skills, • Excellent messaging, positioning and communication skills, • Project management skills - identify a goal and the steps needed; actively manage action steps to accomplish goal, • Strong business and financial acumen; strong problem-solving, judgment and analytic skills, • Prior success in a fast-growing organization or managing through transformational change Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: • Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group, • Menopause and midlife care, • Health, dental, vision and life insurance options for employees and family, • Free in-person, virtual and text-based mental health and wellness support, • Paid time off, including vacation, sick leave, personal days and summer flex time, • Company equity, • Bonus program, • 401(k) plan with company match, • Access to on-demand legal and financial advice, • Learning and development programs to help you grow professionally and a mentorship program, • Company social eventsto include annual volunteer day and donation matching, • Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $145,000 - $160,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-CB1

Thank you for considering Progyny! We're seeking a strategic and hands-on Director of Lifecycle Marketing to drive member engagement from the moment someone starts enrollment through their ongoing use of the benefit. In this role, you'll own the campaigns and programs that convert interest into enrollment, guide new members through activation, and sustain engagement over time. You'll combine data, empathy, and creative storytelling to design multi-channel experiences that help members understand, trust, and use their benefit. This is an ideal role for a marketer who thrives in a B2B2C environment, enjoys blending performance rigor with emotional insight, and wants to make a real impact in healthcare. What you'll do... Drive conversion from interest to enrollment completion: * Develop and execute targeted retargeting and nurture campaigns that move members from starting enrollment to completion. * Partner with analytics and marketing operations to define conversion triggers and build automated journeys across email, SMS, and push. * Test and optimize messaging, timing, and creative to reduce drop-off and improve conversion rates across employer populations. Lead post-enrollment lifecycle strategy: * Own the member journey from enrollment confirmation through activation, engagement, and progression. * Develop multi-channel lifecycle programs (email, SMS, push) that educate members, drive first use, and sustain participation. * Segment audiences by personas, utilization, and engagement level to deliver personalized experiences that resonate. Analyze, optimize, and collaborate: * Define lifecycle KPIs-conversion, activation, engagement, repeat utilization-and report on campaign performance. * Partner closely with the product, legal, and analytics teams to align on messaging, triggers, and compliance requirements. * Use insights from member behavior and feedback to continuously refine content, creative, and targeting strategies. About you... * 8+ years of experience in lifecycle, CRM, or retention marketing, ideally within healthcare, benefits, or digital health. * Proven track record improving conversion and engagement metrics through data-driven, automated lifecycle campaigns. * Hands-on experience with lifecycle marketing tools (e.g., Braze, Iterable, HubSpot, Salesforce Marketing Cloud) and analytics platforms (e.g., Looker, Tableau, GA4). * Strong understanding of B2B2C marketing dynamics and compliance requirements (HIPAA, CAN-SPAM). * Excellent project management, collaboration, and communication skills. * Passion for helping people make informed, confident choices about their healthcare. Nice to have... * Experience building enrollment or conversion journeys in a regulated environment. * Familiarity with healthcare engagement funnels (benefit awareness enrollment appointment ongoing use). * Background in A/B testing, journey optimization, and behavioral marketing. * Copywriting or content experience translating complex health topics into clear, motivating messages. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $120,000 - $135,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-EH1

Thank you for considering Progyny! Progyny is seeking an experienced Senior Director of Healthcare Complianceto oversee and manage our growing healthcare regulatory and compliance needs as we continue to grow. This role will ensure compliance with state and federal healthcare regulations as well as all regulatory reporting requirements for the licenses we hold across multiple jurisdictions. It is key to be able to develop and maintain strong relationships with key regulatory bodies. The Senior Director will also manage a small team and provide leadership to ensure our compliance program meets the highest standards. What you'll do... * Develop, implement, and oversee the healthcare compliance program to ensure adherence to state and federal regulations and state licensing requirements. * Oversee a team to manage and maintain all healthcare related licenses, ensuring timely renewals and compliance with reporting requirements in each applicable state. * Monitor evolving regulatory changes and provide strategic guidance to leadership on their impact and required actions. * Build and maintain strong relationships with regulators, acting as the primary point of contact for compliance-related matters. * Lead audits, regulatory reviews, and assessments, ensuring timely preparation and resolution of any findings. * Collaborate with internal departments, including legal, operations, and product teams, to ensure alignment with compliance requirements and corporate goals. * Provide leadership and mentorship to direct reports, fostering professional growth and ensuring the team's effectiveness. * Create and maintain policies, procedures, and training programs to ensure company-wide compliance awareness. * Partner with leadership to establish proactive strategies for managing compliance needs and driving operational excellence. About you... * Bachelor's degree in Business Administration, Healthcare Administration, or a related field; advanced degree (e.g., JD, MBA, or MPH) preferred. * Minimum of 8-10 years of experience in compliance or regulatory affairs within the insurance or healthcare industries, with expertise in state-specific regulations. * Strong understanding of licensing processes and regulatory requirements for health insurance providers. * Proven track record of building and managing relationships with regulatory agencies and navigating complex regulatory environments. * Experience managing and mentoring teams, with strong leadership and decision-making skills. * Exceptional organizational, analytical, and problem-solving abilities, with a detail-oriented approach to compliance management. * Excellent verbal and written communication skills, with the ability to convey complex regulatory concepts clearly to diverse stakeholders. Application process... If you are a compliance leader with a passion for navigating complex regulatory landscapes and contributing to meaningful change in healthcare, we encourage you to apply. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $160,000 - $175,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-CB1

Thank you for considering Progyny! We're seeking a strategic, execution-driven Senior Client Solutions Manager to lead post-launch client initiatives. This role is pivotal in ensuring seamless benefit change related implementations and client day-to-day operational excellence. You will work in close partnership with the client's Progyny Client Success Manager, internal stakeholders, and external partners to drive outcomes and elevate the client experience. What you'll do... * Client Operational Ownership & Strategic Partnership * Serve as the primary post-launch lead for clients, ensuring continuity and alignment across client onboarding, client success, revenue cycle management and member services. * Demonstrate thought leadership and initiative by driving best practices, influencing client benefit change implementation strategy, and proactively solving complex challenges. * Guide benefit change implementations and strategic initiatives from kickoff through completion. * Build trust with client stakeholders through consultative guidance and transparent communication. Champion client needs internally, advocate for continuous improvement, and foster long-term partnerships that drive client satisfaction and retention * Project & Stakeholder Management * Lead cross-functional projects involving product, engineering, revenue cycle management, and member service teams. * Proactively identify risks, document in Progyny's tools and systems, and communicate mitigation plans to leadership. * Manage timelines for eligibility file delivery and issue resolution, client-driven initiatives and benefit setup audits. * Operational Excellence & Process Optimization * Develop deep expertise in Progyny's benefit products, implementation workflows, and operational guardrails. * Recommend scalable solutions based on client feedback and internal learnings. * Communication & Reporting * Maintain real-time reporting on client status, risks, and escalations. * Facilitate internal and external meetings, ensuring clarity of roles, deliverables, and next steps. * Support documentation and knowledge sharing across the client onboarding, solutions, and success teams. About you... * 5+ years in client-facing implementation or client success roles, preferably in healthcare or employee benefits * Proven success managing complex, multi-stakeholder projects with minimal oversight. * Exceptional written and verbal communication skills; able to tailor messaging to diverse audiences. * Strong consultative mindset with a passion for solving problems and driving outcomes. * Experience with tools like Salesforce, JIRA, and Microsoft 365; familiarity with eligibility files and carrier/vendor integrations is a plus. * Bachelor's degree or equivalent work experience required; PMP or similar certification preferred. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $95,000 - $115,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-EH1

Thank you for considering Progyny! Progyny is seeking a Member Services intern to act as a project manager who will support the contact center transformation by managing timelines, coordinating cross-functional team meetings, and ensuring deadlines are met for key initiatives. This role will help streamline operations, track progress, and drive efficiency while allowing me to focus on strategic oversight. Progyny's internship program offers undergraduate and graduate students the chance to gain valuable corporate work experience while contributing to meaningful projects that benefit the company. The internship program runs year-round based on the needs of each department, with a dedicated summer program beginning June 2nd 2026. Summer interns will be required to present to senior leadership on project(s) that they have completed during their time with Progyny. The internship program will align the intern to a specific business leader to execute on a specific project plan. This is a paid internship with a hybrid schedule, requiring interns to work in the office on Tuesdays, Wednesdays, and Thursdays. Remote positions may also be available. What you'll do... * Project Coordination - Assist in managing project timelines, deliverables, and dependencies to ensure the smooth execution of transformation initiatives. * Stakeholder Collaboration - Facilitate communication between internal teams, vendors, and key stakeholders to align expectations and drive progress. * Process Documentation - Develop and maintain process maps, SOPs, PowerPoint Presentations and project reports to track improvements and standardize workflows. * Performance Analytics - Gather and analyze key performance metrics to assess the impact of transformation efforts and identify areas for improvement. * For each project assigned you will have a project plan, and all the appropriate documentation completed. * For each project the meeting and updates are completed timely * By the end of the summer, you should be able to run a good portion of a project on your own. About you... * Must be enrolled in an undergraduate or graduate program- graduate program preferred * Strong Microsoft Office (PowerPoint, Excel, Word) skills and ability to efficiently work with large volumes of data and pivot tables. * Organized and methodical with strong attention to detail. * Comfortable collaborating with and presenting to executives. * Demonstrated ability to be adaptive and inquisitive; natural problem solver. * Prefers to work independently with clear initial guidance/requests leveraging cross functional resources and teams. * Driven to deliver results with the ability to establish rapport, earn trust, and effectively collaborate with others. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $25.00/hour - $50.00/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___.

Thank you for considering Progyny! Progyny [NASDAQ: PGNY]is a leading healthcare companyandis reshaping family building by providinginnovative fertility benefits to millions of people.We are hiringaBusiness Analystto jointhe Medical Economics and Analyticsteam in New York City. Our team is at the forefront of key strategic initiatives of the nation's leading fertility benefits management company. In this role, you'll advise on strategic initiatives by conducting data analysis, collaborating cross-functionally, and presenting to various internal stakeholders, including senior leadership. You will learn thenuancesof fertility, dive into the complex world of healthcare analytics and contribute to meaningfulchanges in the way we support our members and clients. What you'lldo... * Become a subject matter expert (SME) in all data related to our members, users, clients and clinics, including scheduled appointments, member interactions, treatment outcomes, contracted rates and member claims * Develop mastery in Excel, SQL and PowerBI to support analysis and operations of your stakeholder's key initiatives * Create dashboards and regular reporting to track project impact on KPIs; celebrate successes and identify & address failures * Identify opportunities for product, operational, or strategic improvements and communicate ideas to leadership * Drive cross departmental collaboration by creating operational project plans and managing stakeholders across teams including any of the following: Member and Provider Services, Product, Marketing, Data Engineering, Client Success and Network Management teams * Support in the presentation of insights to key stakeholders (including VPs, C-suite and external physicians and data teams from Progyny's vast network of partners) About you... * 1-3years of relevant experience, preferably at a top-tier consulting firm or healthcare company * Bachelor's degree required * Enjoys analyzing large sets of data (30M+ rows) * Proficiency in Excel required * Proficiency in SQL required * Prior experience with data visualization tools (e.g. Power BI, Cognos, Tableau, Looker) preferred * Organized and methodicalwithstrong attention to detail * Demonstrated ability to be adaptive and inquisitive; natural problem solver * Ability to work autonomously with minimal direction on multiple endeavors at once * Driven to deliver results with the ability to establish rapport, earn trust, and effectively collaborate with others Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $70,000 - $90,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-EH1

Thank you for considering Progyny! The Member Experience Intern will support Progyny's Experience team by helping create clear, insightful summaries of real member journeys. These summaries play an essential role in understanding how members navigate their fertility and family-building benefits, where theyencounterfriction, and how Progyny can continue improving support across clinical, digital, and service touchpoints. Progyny [NASDAQ: PGNY] is a leading healthcare company reshaping family building by providing innovative fertility benefits to millions of people. Progyny has refined a differentiated approach to plan design, network development, and member experience that enables members to achieve more favorable outcomes than national averages along key fertility metrics. Progyny's internship program begins June 2nd, 2026 and culminates in a presentation to senior leadership. What you'll do... * Lead and collaborate cross functionally across all departments to support Progyny's growth initiatives in conjunction with requirements from leadership * Develop data and analytics models that elevate the Voice of Customer across variable feedback channels including surveys, call center data, and digital data. * Organize interview opportunities with internal and external partners to validate Voice of Customer assumptions and support data model architecture. * Assist in the project management of our Voice of Customer program development including new vendor partner integrations. * Understand and analyze various drivers impacting key metrics and outcomes and provide a fact-based recommendation to the stakeholders. * Experience opportunities to use your skills in impactful projects, meetings and presentations to senior leadership. * Constantly be challenged to generate net new solutions to solve member or client problems. About you... * Must be enrolled in a graduate program * Strong Microsoft Office (PowerPoint, Excel, Word) skills and ability to efficiently work with large volumes of data and pivot tables * Organized and methodical with strong attention to detail * Comfortable collaborating with and presenting to executives * Demonstrated ability to be adaptive and inquisitive; natural problem solver * Prefers to work independently with clear initial guidance/requests leveraging cross-functional resources and teams * Driven to deliver results with the ability to establish rapport, earn trust, and effectively collaborate with others *This is a paid internship, please submit your resume and cover letter when applying. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $25.00/hour - $50.00/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___.

Thank you for considering Progyny! Progyny is seeking a Graduate Student Intern to support the Talent Acquisition (TA) team in building a comprehensive, data-driven analytics foundation. This role will focus on designing and developing a centralized TA metrics dashboard and generating actionable insights to improve hiring outcomes, increase efficiency, and enable faster, higher-quality hiring decisions. This is a high-impact, project-based internship ideal for a candidate interested in applying analytics and AI to real-world Talent Acquisition challenges. What you will do... TA Dashboard Development • Partner with the Director of Talent Acquisition and Talent Intelligence Associate to design and build a centralized TA dashboard, • Assess current data sources (e.g., ATS, spreadsheets) andidentifygaps, • Define key metrics and KPIs aligned to TA and business goals, • Build dashboards tracking pipeline health, time-to-fill, time-in-stage, conversion rates, source effectiveness, diversity metrics, and recruiter productivity, • Ensure data accuracy, consistency, and integrity, • Iterate on dashboard design based on stakeholder feedback Data Analysis & Insights • Conduct funnel analysis toidentifybottlenecks in the hiring process, • Analyze recruiter productivity and capacity, • Identifytrends and patterns to improve hiring outcomes, • Translate data into clear, actionable insights and recommendations AI & Advanced Analytics • Leverage AI tools and techniques to enhance data analysis and insight generation, • Develop predictive or forward-looking analyses (e.g., time-to-fill forecasts, pipeline conversion estimates), • Identifypatterns and trends in recruiting data using AI-assisted methods, • Explore opportunities to use AI to improve sourcing strategies, job descriptions, and candidate engagement, • Generate automated or semi-automated summaries of key insights for stakeholders Stakeholder Collaboration • Partner with TA leadership to understand reporting needs and priorities, • Present findings and insights to stakeholders in a clear and compelling way, • Incorporate feedback to continuously improve reporting and dashboards About you... • Currently pursuing a graduate degree (e.g., MBA, MS in Analytics, Data Science, HR, or related field), • Strong analytical and problem-solving skills, • Experience with data visualization tools (e.g., Tableau, Looker, Power BI, or similar), • Proficiencyin Excel or Google Sheets; SQL or data querying experience, • Experience building dashboards or analytics projects from scratch, • Familiarity or interest in AI tools and applications in analytics, • Ability to translate data into insights and business recommendations, • Strong communicationand presentation skills, • Interest in Talent Acquisition, HR analytics, or people analytics, • Experience working with recruiting or HR data, preferred, • Exposure to ATS platforms (e.g., Greenhouse, Lever, Ashby), preferred *This is a paid internship, please submit your resume and cover letter when applying. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $25.00/hour - $50.00/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___.

Thank you for considering Progyny! We are seeking a detail-oriented and analytical Carrier Revenue Analyst to support backend Revenue Cycle Management (RCM) operations, with a strong focus on claims investigation, denial resolution, and revenue recovery. This role is responsible for deep-dive analysis of claims across commercial payors, identifying root causes of payment discrepancies, and driving resolution through internal remediation and external carrier engagement. The ideal candidate brings at least 1+ year of healthcare claims processing or RCM experience, with a strong foundation in claim adjudication workflows, denial management, and reimbursement methodologies. * Perform detailed review of claims lifecycle (submission through adjudication) to identify denials, underpayments, recoupments, and processing errors * Conduct root cause analysis across claim issues, including eligibility, COB, coding, billing, and payer policy misalignment * Validate claims against contracted reimbursement terms, medical policies, and billing guidelines * Investigate and categorize denials * Partner with internal teams and external payors to drive reprocessing, appeals, and corrections * Identify trends and systemic issues impacting reimbursement and recommend scalable remediation strategies * Reconcile payments using 835/EOB data to ensure accurate posting and identify discrepancies * Monitor and track unapplied cash, posting errors, and claim status gaps * Act as a liaison between internal teams and external carriers * Escalate and track issues with payors, ensuring timely follow-up and resolution * Support client and leadership requests with clear, data-driven summaries of claim performance * Ensure adherence to HIPAA, billing compliance, and internal policies * Contribute to process standardization and automation efforts to improve efficiency and reduce manual errors * Participate in QA initiatives and continuous improvement of claims workflows * Support rebill workflows by validating corrected claims and ensuring proper submission logic * Analyze claims and financial data using Excel (required) and SQL (preferred) to uncover trends and performance gaps * Develop and maintain reports and dashboards to track: Denial rates, First-pass resolution, Net collection rate, and Aging AR and recovery progress * Provide actionable insights to leadership on revenue leakage and operational inefficiencies About You... * Bachelor's degree or equivalent experience * 1+ year of healthcare RCM or claims processing experience * Claims lifecycle (837, 835, 277/276, EOB interpretation) * Experience working with commercial carriers (e.g., Aetna, Anthem, UHC, etc.) * CPT/HCPCS coding * Commercial payor workflows and adjudication logic * Experience with denial investigation, appeals, and claims corrections * Advanced proficiency in Microsoft Excel (pivot tables, formulas, data analysis) * Experience in backend RCM functions such as: Denials management, Payment reconciliation, or AR follow-up * Extensive analytical and critical thinking skills with a focus on problem-solving and root cause identification * High attention to detail with the ability to manage large datasets and complex claim scenarios * Effective communication skills, with the ability to translate findings into clear, actionable insights * Ability to thrive in a fast-paced, high-volume environment while maintaining accuracy * Self-starter mindset with ownership over assigned workstreams and outcomes Nice to Have... * Familiarity with SQL or data querying tools * Familiarity with Clearinghouses, Provider Portals, SalesForce, Pharmacy (PBM), Medical claims * Exposure to reporting tools such as Power BI Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $65,000 - $80,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BG1

Thank you for considering Progyny! The Director of Product Management will lead the strategy, roadmap, and executionofProgyny's internal call center service tools that empower care advocates, coaches, and service teams to deliver exceptional member support. This role will manage a team of Product Managers and Product Designers focused on improving the systems, workflows, and experiences that enable high-quality, efficient, and empathetic service interactions. This leader will sit at the intersection of technology, operations, and member experience, ensuring that internal service tools not only drive operational excellence, but also align closely with themember app and portal product teamto create a seamless, connected end-to-end member journey across digital and human touchpoints. We are looking for a strong people leader and strategic product thinker with a passion for customer-centered design, operational workflow optimization, and research-informed decision making. The ideal candidate brings a metrics-first mindset, a deep curiosity for how service experiences are delivered, anda track recordof translating user needs, business goals, and process complexity into scalable product solutions. Whatyou'lldo... • Lead, coach, and develop a team ofProduct Managers and Product Designersfocused on the internal tools and workflows that support call center and service operations., • Own the product strategy and roadmap for internal call center service tooling, including platforms, workflows, and capabilities that enable care advocates and coaches to effectively support members., • Partner closely with themember app/portal product teamtoensure internal service experiences and member-facing digital experiences are tightly aligned, creating a cohesive and consistent member journey across channels., • Drive a holistic product vision that connects member needs, operational workflows, business priorities, and technology investments., • Guideproduct research, discovery, planning, and lifecycle management efforts toidentifyfriction points, uncover opportunities, and prioritize solutions that improve both service delivery and member outcomes., • Develop compelling workflow maps, journey maps, and user scenarios that articulate the experience of both internal users and members, backed by strong quantitative and qualitative insights., • Lead efforts to understand and improve how members move between self-service digital experiences and human support channels, ensuring handoffs are seamless, contextual, and effective., • Partner cross-functionally with stakeholders across operations, member services, care teams, engineering, design, analytics, compliance, and member experience leadership to define product requirements and deliver impactful solutions., • Build strong relationships with stakeholders and internal customers to support ongoing discovery, feedback loops, adoption, and continuous improvement of service tools., • Monitor business, technology, and service trends to inform strategy and proactivelyidentifyopportunities to modernize tooling, close capability gaps, and improve team effectiveness., • Balance strategic transformation initiatives with tactical enhancements that improve day-to-day workflows, productivity, and quality of service., • Define,monitor, and analyze product and operational metrics that measure tool effectiveness, user satisfaction, efficiency, and business impact., • Championa test-and-learn approach by forming hypotheses,validatingsolutions through experimentation, and iterating based on measurable outcomes and user feedback., • Collaborate closely with engineering and design partners to translate product strategy into actionable roadmaps and high-quality execution., • Support operational excellence by ensuring service tools are scalable, intuitive, and aligned to evolving business and member needs., • Helpdeterminethe internal and external resources, capabilities, and delivery needsrequiredto execute against the roadmap successfully. About you... • Demonstrated success aligning internal tools with customer-facing product experiences to create seamless end-to-end journeys., • Experience using both quantitative and qualitative research toidentifyopportunities,validatehypotheses, and inform product direction., • Strong understanding of journey mapping, service design, workflow design, and systems/process thinking., • Experience managing backlogs and making thoughtful tradeoffs between strategic priorities and tactical business needs., • Comfort leading structured discovery and ideation efforts that turn ambiguity into clear plans and actionable roadmaps., • Familiarity with business and systems analysis, process modeling techniques, and service workflow optimization., • Experience defining success metrics and using data to assess product effectiveness, operational impact, and user outcomes., • Ability to synthesize insights and communicate clearly to executive stakeholders through strong storytelling, artifacts, and data-informed recommendations., • Knowledge of healthcare, healthcare navigation, care delivery models, or regulated environments is strongly preferred., • A passion for improving both member experiences and the internal systems that make those experiences possible. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit . Our perks: • Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group, • Menopause and midlife care, • Health, dental, vision and life insurance options for employees and family, • Free in-person, virtual and text-based mental health and wellness support, • Paid time off, including vacation, sick leave, personal days and summer flex time, • Company equity, • Bonus program, • 401(k) plan with company match, • Access to on-demand legal and financial advice, • Learning and development programs to help you grow professionally and a mentorship program, • Company social eventsto include annual volunteer day and donation matching, • Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $165,000 - $195,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to . #LI-BG1

Thank you for considering Progyny! As a Client Success Manager, you'll play a crucial role in building and maintaining strong relationships with Progyny's growing sector of mid-market employer clients. In the role, you'll manage client accounts, provide on-going relationship support, and lead opportunities for growth and upsells. This role will be supporting the Northeast territory. What you'll do... * Establish, cultivate and manage the customer relationship at multiple levels, serving as a healthcare consultant and trusted business advisor and deliver customer-centric solutions * Build relationships with consultants and brokers, recognizing the value they bring to our clients * Successfully manage upsells of new product lines and renewals of current clients * Effectively plan, negotiate and influence the interactions and relationships with customers, their brokers / consultants and internal team members to achieve strategic account goals * Deliver regular reporting to customer including plan performance and service results * Create and clearly articulate the value story, trend drivers and tracking of solutions performance to the customer * Develop a strategic plan for a mid-market size book of business to efficiently meet role objectives About you... * 3-5 years of experience in Client Success, Account Management, or relationship management, ideally within the employer benefits or insurance industries * Proven track record of working with mid-sized employers for client relationship management and consultation within health care benefits segment * Excellent negotiation, collaboration, and listening skills * Excellent messaging, positioning and presentation of information for client impact * Strong project management skills * Strong business and financial acumen * Ability to work under pressure and prioritize responsibilities * Prior success in a fast-growing organization * Resides in the Northeast region of the US Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $95,000 - $105,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-EH1

Thank you for considering Progyny! We're hiring a Solutions Analyst to be the operational lead for our external eligibility and enrollment vendor integration. You'll be the daytoday point of contact for the vendor, own file/data workflows from intake to resolution, and stand up scalable processes for exception handling, reconciliations, and change requests. You'll help build and manage new workflows to support peak enrollment and ongoing operations. This is a handson, detailoriented role for someone who loves connecting business needs to technical systems, diving into files, finding root causes fast, and getting crossfunctional partners (internal and external) aligned on a clear fix. What you'll do... * Systems & Vendor Integration: * Serve as the primary operational POC to our enrollment/eligibility vendor-triage issues, drive SLAs, and maintain clean communication loops. * Lead daytoday file exchange operations: monitor inbound/outbound files, validate formats, track acknowledgements, and ensure data integrity across platforms. * Analysis, Exceptions & Reconciliations * Review and analyze enrollment eligibility data (e.g., JSON/CSV flat files); perform rootcause analysis on exceptions and data mismatches. * File, track, and resolve issues in vendor and internal ticketing systems; document resolution paths and preventative measures. * Run manual enrollment keying when needed and manage manual term and premium/billing reconciliations between systems. * Process, Documentation & Testing * Author playbooks, SOPs, and other resources for exceptions, reconciliations, and goforward maintenance. * Stakeholder & Change Management * Partner with Product, Engineering/IT, Finance/Billing and Client Solutions on group profile updates, new implementations, and change requests. About you... * Bachelor's degree in Business Administration, Industrial Engineering, Information Systems, Computer Science, Data Analytics, or a related field. * 3-5 years in insurance or benefits operations, systems/business analysis, or vendor integrations with direct experience in eligibility and enrollment to billing data flows. * Handson experience with data files, integrations and error handling. * Demonstrated rootcause analysis skills and an ability to translate technical findings into clear action plans for nontechnical stakeholders. * Strong Excel (lookups, pivots), comfort with large datasets; familiarity with SQL for adhoc validation is a plus. Salesforce knowledge preferred. * Proven stakeholder management with external vendors and crossfunctional teams; calm under pressure, excellent written and verbal communication. * Process mindset: can document workflows, design controls, and drive continuous improvement. * Self-starter who takes initiative, works independently, and thrives in a fast-paced, constantly changing environment * Able to work a hybrid schedule of 3 days/week in our NYC office Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $80,000 - $95,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-EH1

Thank you for considering Progyny! We are seeking a Senior Contact Center Telephony Administrator to support Progyny's continued growth. This role will serve as a subject matter expert across contact center platforms, owning the design, configuration, and optimization of telephony systems that power both inbound and outbound operations. The ideal candidate brings strong experience in cloud contact center platforms, with a focus on scalability, automation, and performance optimization. Experience with Five9 is preferred. You will partner cross-functionally with Operations, Workforce Management, and Systems teams to drive efficiency, improve reliability, and enhance the overall member and agent experience. What you'll do... * Serve as the primary subject matter expert and point of contact for contact center telephony platforms (CCaaS), supporting VoIP systems, routing logic, and integrations * Design, configure, and optimize inbound and outbound call flows, including agent and skill-based routing, queue management, and call distribution strategies * Own and manage predictive and preview dialer strategies, including campaign setup, pacing optimization, and performance tuning * Support and enhance IVR systems, including call flows, self-service options, and menu optimization to improve routing accuracy and reduce transfers * Partner with business stakeholders to translate operational needs into technical solutions * Troubleshoot system issues, lead root cause analysis, and implement long-term fixes to improve stability and performance * Collaborate with Workforce Management and Operations teams to ensure alignment between staffing models and telephony configurations * Identify opportunities for automation, system enhancements, and integration improvements across platforms (e.g., CRM, WFM, analytics tools) * Maintain documentation of system configurations, processes, and best practices * Stay current on industry trends, platform capabilities, and emerging technologies to continuously improve the contact center ecosystem * Provide ad hoc support and training to internal teams as needed About you... * Bachelor's degree or equivalent professional experience required * 4+ years of experience administering contact center telephony platforms (CCaaS environments) * Proven success and Hands-on experience with inbound/outbound call routing, IVR configuration, and dialer management (predictive dialing, etc. strongly preferred) * Experience with multiple platforms preferred (e.g., Five9, Genesys, NICE, Amazon Connect, etc.). The current platform is Five9 so that would also be preferred. * Familiarity with workforce management platforms (e.g., Verint) preferred * Experience integrating telephony systems with CRM platforms such as Salesforce preferred * Integration with PowerBI, CallMiner (or other tool) and Five9 or other systems telephone system preferred * Strong analytical skills with the ability to interpret performance data and translate insights into system improvements * Proficiency in Excel and other business tools (Word, PowerPoint, etc.) * Excellent problem-solving, communication, and stakeholder management skills * Ability to operate independently in a fast-paced, cross-functional environment Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $73,000 - $88,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BG1

Thank you for considering Progyny! The Claims Analyst is responsible for researching, analyzing, and resolving complex claim-related inquiries from internal teams and external partners, including providers and ancillary laboratories. This role manages claim adjustments, reprocessing requests, denial investigations, and claim status inquiries to ensure accurate and timely resolution. This position supports efficient claims operations by ensuring accuracy in data review, identifying root causes of claim issues, and collaborating cross-functionally to resolve escalated concerns. The ideal candidate demonstrates strong attention to detail, the ability to manage multiple priorities, and a proactive, customer-focused approach in a fast-paced environment. What you'll do... * Maintain expertise in processing requirements, benefit structures, and reimbursement guidelines across assigned health plans. * Manage and resolve accounts receivable (AR) for assigned providers and ancillary labs by reviewing and addressing items on open AR reports. * Lead regular calls with providers and partners to address claim inquiries, including claim status, denial reasons, reprocessing requests, and authorization issues. * Review and follow up on unadjudicated claims, proactively contacting providers to obtain missing information or resolve processing barriers. * Monitor and respond to inquiries through the dedicated claims email inbox, ensuring timely investigation and resolution. * Maintain accurate provider and reimbursement of information in internal systems, ensuring data integrity and compliance with plan requirements. * Act as a liaison between Provider Services, Member Services, and internal teams for escalated claim issues and complex provider inquiries. * Review and validate our claims processor's weekly reports to ensure claims are adjudicated according to guidelines and plan requirements. * Collaborate with Provider Account Managers, Provider Relations, Progyny Care Advocates and the Contracting Team to resolve escalated claims issues and enhance the provider experience. * Provide ongoing case management for assigned providers and ancillary labs, tracking and resolving outstanding claim issues. * Identify recurring claim processing issues and partner with internal teams to recommend process improvements, preventing future delays or denials. About you... * 3-5+ years of experience in healthcare claims, provider billing, or revenue cycle operations, including researching claim status, resolving denials, and managing adjustments or reprocessing. * Experience in a healthcare environment required; fertility industry experience strongly preferred. * Knowledge of insurance carriers, reimbursement processes, medical billing practices, and CPT/HCPCS/ICD-10 codes. * Proficient in Microsoft Excel, Outlook, and case management or CRM platforms (Salesforce preferred). * Ability to manage multiple priorities, navigate varying insurance products and benefit structures, and work in a fast-paced, data-driven environment. * Excellent communication and interpersonal skills, including managing complex provider conversations professionally. * Strong organizational, analytical, and problem-solving skills, with a focus on accuracy and quality. * Adaptable, proactive, and able to work independently while collaborating cross-functionally and escalating issues appropriately. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $28.85/hour - $31.25/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BR1

A travel services company in the United States is seeking a Remote Travel Customer Representative to assist clients with travel-related questions and provide trip support. This 100% work-from-home position is ideal for someone who enjoys helping others and is organized to ensure a smooth travel expe

Medium is hiring Remote Hotel Reservationists in New York to help clients book unforgettable vacations while you build a flexible career from anywhere.

Thank you for considering Progyny! The General Member Reimbursement (GMR) Specialistis responsible formanaging and resolving member reimbursement and financialassistancecases with accuracy, efficiency, anda high levelof member service. This role supports members throughout the reimbursement lifecycle by reviewing eligibility, processing payments,maintainingbenefit information, and communicating case outcomes ina timelyand empathetic manner. The GMR Specialist plays a critical role in ensuring operational excellence by meeting service-level expectations,maintainingdata integrity across systems, and partnering cross-functionally with Finance, Eligibility, and Member Services teams. The ideal candidate is highly detail-oriented, comfortable managing high-volume casework, and thrives in a fast-paced, data-driven healthcare environment while delivering a positive and supportive member experience. Whatyou'lldo... * Manage member reimbursement, claims billing, and financialassistancecases, ensuringaccurateprocessing andtimelyresolution. * Review documentation,validateeligibility, resolve discrepancies, and support end-to-end reimbursement andpaymentworkflows. * Work with insurance carriers and health plans to interpret benefits, reimbursement methodologies, EOBs, and member responsibility. * Apply knowledge of medical billing and coding concepts (CPT, HCPCS, ICD-10) to support reimbursement decisions. * Supportreimbursementworkflows related to fertility, women's health, or reproductive healthcare services, as applicable. * Track and document case activity using Microsoft Excel, Outlook, and Salesforce or other CRM/case management systems. * Manage a high volume of cases while meeting SLAs andmaintainingaccuracy in a fast-paced, data-driven environment. * Communicate clearly and professionally with members and internal partners, including handling sensitive or complex conversations with empathy. * Maintain strong attention to detail and data integrity across systems and processes. * Adapt to changing priorities and processes while working independently and collaborating cross-functionally. About you... * 2+ years of experience in healthcare operations, reimbursement, billing, or claims processing * Experience reviewing insurance eligibility, benefits, and/or reimbursement guidelines * Familiarity with carrier billing, financialassistanceprograms, or reimbursement workflows * Working knowledge of CPT, HCPCS, and ICD-10 codes, and general medical terminology * Strongproficiencyin Excel (e.g., filtering, data validation) and Outlook; experience with Salesforce or similar case management systems preferred * Proven ability to manage high-volume casework with SLAs and quality expectations * Highly organized, with the ability to prioritize and manage multiple workflows simultaneously * Clear and professional written communication skills, with experience supporting members or customers * Comfortable working in a metrics-driven environment with regular performance feedback * Ability to work independently, exercise sound judgment, and escalate issues appropriately * Adaptable and comfortable navigating change in a fast-paced environment * Experience partnering cross-functionally (e.g., Finance, Operations, Eligibility) to resolve issues * Ability to handle sensitive or complex conversations with professionalism and empathy Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $28.85/hour - $31.25/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BR1

Thank you for considering Progyny! Progyny is seeking a Director of IT who balances visionary leadership with deep-rooted technical expertise. This role is designed for a hands-on leader who has spent the last decade leading high-performing teams while remaining a subject matter expert in the core technology systems we use to deliver our technology experience to all users. The ideal candidate will be the primary architect and guardian of our digital infrastructure, ensuring that our security posture, automation workflows, and identity management systems are best of breed. This role won't just manage the department; it will set the technical standard for how we leverage our technology tools to leverage business performance. We work in a team environment and expect a proactive approach to tackling our day-to-day tasks as well as jumping into priority and emergency situations. What you'll do... * Strategic Leadership: Direct the IT department's roadmap, aligning technology investments with organizational growth while managing a team of technical specialists. * Infrastructure & Security: Serve as the internal expert for Microsoft Entra (Identity) and Microsoft Defender, overseeing threat protection, conditional access policies, and enterprise-grade security protocols. * Endpoint Management: Architect and manage our global device footprint using Microsoft Intune & JAMF, ensuring seamless deployment, compliance, and patch management. * Business Automation: Lead the adoption of the Power Platform, specifically using Power Apps and Power Automate to digitize manual workflows and enhance departmental efficiency. * M365 Governance: Oversee the full Microsoft 365 tenant, ensuring optimal configuration of Teams, SharePoint, and Exchange while maintaining strict data governance. * AI in the workforce: Support the rollout and enablement of AI in the workforce and demonstrate the ability to use AI to strengthen the performance of the IT team and the business generally. About you... * Bachelors or Masters in technical field or related experience. * 10 years in IT leadership roles, with a proven track record of mentoring technical staff and managing vendor relationships. * Extensive hands-on experience as an individual contributor within the Microsoft ecosystem (Entra, Intune, Defender, and M365). * Deep proficiency in automation tools like Power Automate or n8n development and a history of building custom business solutions. * The ability to manage and build in the Microsoft Azure cloud solution and integrate with our business processes * Experience with compliance standards like SOC2, SOX, or other common control standards applied to technology systems. * The ability to translate complex technical vulnerabilities or architectural needs into clear business cases for executive leadership. * Team management experience with the ability to bring the best out of everyone on the team Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $160,000 - $175,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BG1

This is an exciting opportunity to work for one of the top law firms in the U.S.! Davis Wright Tremaine LLP is looking for an Office Administrator to join our team in our New York office. We offer a hybrid work engagement with one day of remote work, and four days in-office. The Office Administrator manages and oversees daily operations of the New York office with 90 attorneys and 60 paralegals and professional staff. This position will have the opportunity to have a significant impact on the organization for a professional dedicated to providing topnotch service while building and maintaining a diverse environment in which lawyers, paralegals, and professional staff can thrive. The role blends direct staff supervision with management of operations, administration, facilities, events, and hospitality, and requires the ability to quickly adapt to evolving priorities and demands. The Office Administrator also supports effective change management by helping attorneys and staff navigate new initiatives and operational changes, fostering clear communication and collaboration across the office. The ideal candidate demonstrates exceptional energy, commitment to service excellence, and strong leadership in managing and developing a diverse support staff team.At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion. DWT fosters inclusiveness and authenticity. Regardless of position, everyone here has a voice and the support is unparalleled.On a typical day you will: • Manage all office operational functions including delivery of support services by Managers, Legal Assistants (secretarial), Concierge Staff and Office Services (reception, mail, document reproduction and hospitality), • Supervise all administrative areas, provide professional staff with ongoing guidance, direction, and feedback to ensure a productive, professional, and motivated team, • Analyze operations and identify areas for process improvement and manage process improvement projects. Develop documentation to support long term operational consistency and resilience. Determine need for restructuring or changes in work reallocation to properly support clients, attorneys, staff and the culture of excellence. Ensure consistency of workflow, timeliness of projects, and the most economical and efficient use of resources available for completion of work, • Support and facilitate change management initiatives within the office, helping attorneys and professional staff adapt to new processes, operational improvements, and firm initiatives while promoting clear communication and collaboration across teams, • Coordinate and oversee on-the-ground Human Resources functions including participating in the interviewing and hiring of professional staff, conducting new hire orientation, conducting bi-annual performance reviews, managing employee relations, salary adjustments, discipline, and separation from employment, and performing other duties as needed; liaise and report in real-time to Human Resources team on employment performance issues, • Assist in budget preparation and forecasting, including salary budget and increases. Monitor and manage office budget throughout the year, including controlling expenses appropriately and performing periodic variance analysis, • Work with team to plan and assist with regular client, partner/C-Suite, and officewide events, • Oversee facility maintenance; serve as liaison with local property management and working with building personnel and appropriate internal contacts, • Coordinate with firm-wide and global administrative operations team and work on projects and initiatives which enhance service delivery firmwide, • Anticipate and facilitate New York office contributions to the firmwide strategic plan, • Support to Office Partner-In-Charge, • Work closely with Partner-in-Charge in planning and execution of office-related initiatives, programs, and meetings involving attorneys and staff, • Seek opportunities to reduce the administrative load on the Partner-in-Charge by providing quick, concise, and accurate information while also anticipating their needs, • Collaborate with Partner-in-Charge regarding resolution of issues involving attorneys and staff, • Provide support with attorney programs or initiatives as requested, • 10+ years of leadership experience in staff supervision and management in a professional services environment; large law firm experience preferred, • College degree preferred, preferably in management, business, organization development or Human Resources, • Highly professional and organized with a strong hands-on customer service orientation, • Business acumen must include uncompromising integrity, sound leadership experience, and the ability to effectively manage change, • Proven experience leading and supporting change management initiatives, including guiding attorneys and professional staff through operational, cultural, or process changes and fostering alignment across teams, • Willingness and ability to adapt one's management and communication styles based on the situation and audience, • Excellent emotional intelligence, interpersonal and communication skills (oral and written), professional demeanor, and presentation, • Commitment to diversity, equity and inclusion among all internal and external stakeholders of the office, • Analytical with strong problem-solving and decision-making skills, takes initiative and uses good judgment, excellent listening and follow-up skills, • Proven success in working well, being influential, and communicating effectively with senior leadership and staff, including presenting ideas in a clear, succinct manner, • Highly motivated with the ability to manage multiple priorities, deliver on-time work products, and move projects along with minimal prompts, • Adapt to a fast-paced, high-pressure environment to achieve business goals and objectives, • Strong attention to detail, • Choice of health and vision insurance plans, • 2 paid volunteer days for qualifying community service work, • Dental plan, • Fertility and adoption benefit, • Paid sabbatical after 13 years of service, • Tuition reimbursement, • Commuter benefits, • Retirement contributionThis job description intends to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to include all duties and responsibilities. New YorkThe annualized salary range for this position in New York City is $185,000 to $265,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.Davis Wright Tremaine LLP fosters a culture where all talented individuals-including those who are traditionally underrepresented in the legal profession-can have, and can see, paths to success.Our commitment to diversity, equity, and inclusion sits on four pillars: Community, Growth, Education, and Engagement.Learn more about the firm's commitment to DEI here:___. Davis Wright Tremaine provides reasonable accommodations for those who need them to complete the application or recruiting process and for employees who need reasonable accommodations to perform the essential functions of their positions due to a disability or for religious reasons. If you need to request accommodation during the application or recruiting process, please email ___. #LI-RK1

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Personal Logistics / Planning Expert Type: Contract Compensation: $55–$70/hour Location: Remote Role Responsibilities • Develop long-horizon planning tasks with deterministic rubrics for agent evaluation in personal logistics., • Create scenarios in travel, household logistics, and event planning with checkable answers., • Evaluate multi-stop trips, contractor shortlists, and move checklists against defined criteria., • Coordinate multi-party events considering availability and location constraints. Must-Have • 3+ years in travel planning, concierge work, executive support, or project management., • Expertise in complex travel planning, contractor shortlisting, household move coordination, or multi-party event planning., • Proficient in reading and producing logistics artifacts: itineraries, contractor shortlists, move checklists, comparison tables., • Hourly contractor, • Upload resume, • AI interview based on your resume

Job Description 🌟 We're Hiring: SAP PS Consultant 📍 Location: Enterprise Environment (Hybrid/Remote Options May Apply) 💼 Role: Lead SAP Project Systems Configuration & Optimization 🔎 About the Role We're looking for an experienced SAP PS Consultant to own configuration, optimization, and end-to-end support of SAP Project Systems across a large, complex enterprise landscape. You'll lead PS processes from project structuring to cost & revenue planning, oversee critical incident management, support financial close, and drive automation + process improvement initiatives. If you excel at solving complex problems, enhancing project workflows, and guiding users through system changes, this role is for you. 🚀 What You'll Lead🔧 Core Responsibilities * Configure & customize SAP PS to business needs * Provide L3 support, resolve SAP PS issues, and manage P1/P2 incidents * Own project structures, cost/revenue planning, budgeting, and actuals tracking * Support finance closing cycles and continuous optimization * Integrate PS with CO, MM, SD, FI + external systems * Lead workshops, major enhancements, and user adoption activities * Conduct unit, integration, and UAT testing * Prepare documentation, functional specs, and training materials * Drive automation initiatives and enhance internal tools * Analyze IT processes and recommend improvements * Deliver knowledge transfer and ensure SLA alignment * Track delivery timelines and gather feedback for improvement 🎯 What You Bring💡 Required Skills & Expertise • High School Diploma (or equivalent) required, • 3-5 years prior SAP PS work experience preferred. * Deep SAP PS module knowledge + strong integration understanding (CO/MM/SD/FI) * Experience with S/4HANA implementations * Strong expertise in: * WBS * Network activities * Milestones * Revenue planning * Cost planning & budgeting * Ability to design or leverage custom exits * Experience with interface design to third-party applications * Strong communication, analytical skills, and stakeholder engagement * Ability to work independently + collaboratively * Documentation experience: As-Is/To-Be, functional specs, training materials Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$43—$50 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description About SmartAsset: SmartAsset is an online destination for consumer-focused financial information and advice, whose mission is helping people make smart financial decisions, reaching over an estimated 59 million people each month (as of January 2025) through our educational content and personalized calculators and tools. To extend our mission, we also operate SmartAsset Advisor Marketing Platform (AMP), which helps connect consumers with fiduciary financial advisors.SmartAsset has earned recognition on the Inc. 5000 (#2574 in 2023) and Deloitte Technology Fast 500™ (#250 in 2022) lists. Currently, SmartAsset ranks on Y Combinator's list of Top 100 Companies. A successful $110 million Series D funding round in 2021 valued the company at over $1 billion. *Other than application and licensing fees, SmartAsset did not provide compensation for the aforementioned awards. About the team: SmartAsset operates the largest investor-to-advisor marketplace in the U.S., connecting high-intent investors with vetted financial advisors. We are rebuilding the advisor growth function from the ground up as an AI-native operation — small, high-leverage, and built to compound. You will report to the Director of Advisor Marketing and work alongside Sales, Sales Operations and Engineering to replace manual marketing work with scalable infrastructure. This is a team for people who think in systems, treat AI as leverage rather than a feature, and want to ship infrastructure that compounds experimentation velocity, lead quality, and pipeline per dollar spent. About the Job: Responsibilities: You will build and operate the systems that drive advisor acquisition, lifecycle automation, and revenue attribution. Using large language models (LLMs), automation, APIs, and data pipelines, you will replace manual marketing work with scalable infrastructure. Outcomes you will own: • Advisor Marketing Qualified Lead (MQL) and Sales Accepted Lead (SAL) growth, while holding or improving Cost Per Lead (CPL) and lead quality, • A step-change in experimentation velocity across creative, landing pages, and lifecycle, • Closed-loop attribution from marketing source to closed revenue, • Incremental pipeline unlocked without adding Sales Development Representative (SDR) headcount Systems you will build: • AI-native content and campaign generation across ads, email, landing pages, and nurture — with an evaluation layer for brand voice, conversion intent, and SEC/FINRA compliance before anything ships, • Persona segmentation and enrichment pipelines that map inbound leads in real time and personalize outreach, nurture, and sales talking points, • Paid media automation across Google and LinkedIn Ads — bid rules, creative rotation, suppression, budget logic — driven by APIs, not manual operation, • Lifecycle and nurture systems with suppression logic across paid, Customer Relationship Management (CRM), and lifecycle channels, • Multi-touch attribution and a unified marketing–sales performance layer with one trusted view of lead quality, pipeline, and revenue by source and persona, • Agentic workflows that coordinate enrichment, scoring, outreach, and follow-up across CRM, email, and paid platforms Skills/Experience you have: • 2–6+ years in growth marketing, marketing engineering, or go-to-market (GTM) engineering, with systems shipped in production, • Fluency with Claude Code, Claude API, and LLM workflow tooling — real systems shipped, not demos, • Strong automation and API skills across tools like n8n, Zapier, and Make, with the judgment to know when to go direct to an API, • Proficiency in SQL and hands-on experience with Salesforce or HubSpot, plus paid platform APIs (Google Ads, LinkedIn Ads), • Evaluation-first mindset on AI outputs, especially in regulated categories Skills/Experience preferred: • Working knowledge of data modeling and comfort operating in a data warehouse, not just a dashboard, • Experience with multi-touch attribution and closed-loop revenue reporting in a business-to-business (B2B) context, • Experience building agentic workflows that coordinate across CRM, email, and paid platforms, • Systems thinking, high execution velocity, and comfort operating independently Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer, • Must be able to communicate via phone calls and/or video conferences (mainly for concierge and sales roles) Available Benefits and Perks:, • Fully Remote Work: All roles are fully remote within the contiguous U.S., giving you flexibility to do your best work from where you thrive., • Comprehensive Health Coverage: Multiple Medical, Dental, and Vision plan options through trusted national carriers—so you can choose what fits your needs., • Life & Disability Protection: Company-paid Life/AD&D coverage, with options to add supplemental life and disability plans for extra peace of mind., • Financial Wellness: 401(k) with employer match, pre-tax savings through FSA and HSA options, and equity packages offered for every role., • Time Off That Works: Generous vacation, sick, and parental leave policies—because balance matters. California, Colorado, Connecticut, Maryland, Nevada, Rhode Island, Washington, and New York City residents* $120,000-$160,000 base salary + RSUs + benefits. Salary at SmartAsset is determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the contiguous United States.

Job DescriptionAbout SmartAsset: SmartAsset is an online destination for consumer-focused financial information and advice, whose mission is helping people make smart financial decisions, reaching over an estimated 59 million people each month (as of January 2025) through our educational content and personalized calculators and tools. To extend our mission, we also operate SmartAsset Advisor Marketing Platform (AMP), which helps connect consumers with fiduciary financial advisors.SmartAsset has earned recognition on the Inc. 5000 (#2574 in 2023) and Deloitte Technology Fast 500™ (#250 in 2022) lists. Currently, SmartAsset ranks on Y Combinator's list of Top 100 Companies. A successful $110 million Series D funding round in 2021 valued the company at over $1 billion. *Other than application and licensing fees, SmartAsset did not provide compensation for the aforementioned awards About the Job: SmartAsset is hiring a Director of Advisor Marketing to own its B2B marketing engine. We operate one of the largest marketplaces connecting investors with financial advisors. Our next phase of growth requires a high-agency B2B leader who understands the advisor ecosystem deeply: RIAs, broker-dealers, hybrid advisors - and can architect a scalable, modern, AI-native go-to-market motion. This role owns advisor pipeline growth across direct acquisition, lifecycle automation, firm partnerships and co-marketing initiatives, webinars and events, and multi-channel performance strategy. You will work directly with executive leadership and partner closely with a GTM Engineer to build systems - not just campaigns. This is a revenue-owning, systems-building leadership role. You will be hands-on. Responsibilities: • Own advisor pipeline growth targets tied to revenue outcomes, • Develop ICP segmentation across RIAs, hybrid advisors, and broker-dealers, • Craft clear positioning and messaging that resonates with advisors, • Design and oversee multi-channel acquisition strategy (Paid, LinkedIn, outbound, lifecycle), • Partner with PR to amplify customer success stories and social proof, • Develop scalable partner enablement assets (email sequences, case studies, marketing collateral), • Own webinar strategy end-to-end, including co-hosted events and post-event pipeline conversion, • Partner with GTM Engineer to automate workflows and standardize AI-driven GTM processes, • Improve MQL → SQL → Revenue conversion through structured experimentation, • Align tightly with sales leadership to ensure marketing drives measurable revenue, • 5–10+ years marketing to RIAs, broker-dealers, or fintech serving financial advisors, • Deep understanding of advisor psychology, objections, and buying cycles, • Strong command of B2B performance marketing fundamentals (paid, outbound, lifecycle), • Demonstrated ability to tie marketing programs to pipeline and revenue impact, • Experience leading webinars or event-driven pipeline programs, • Fluency with CRM and marketing automation tools (Salesforce, HubSpot, Marketo, etc.), • Quantitative orientation and comfortable working with attribution and funnel metrics, • High agency, strong execution velocity, and comfort operating in ambiguity, • Prolonged periods of sitting at a desk and working on a computer, • Must be able to communicate via phone calls and/or video conferences (mainly for concierge and sales roles) Available Benefits and Perks:, • Fully Remote Work: All roles are fully remote within the contiguous U.S., giving you flexibility to do your best work from where you thrive., • Comprehensive Health Coverage: Multiple Medical, Dental, and Vision plan options through trusted national carriers—so you can choose what fits your needs., • Life & Disability Protection: Company-paid Life/AD&D coverage, with options to add supplemental life and disability plans for extra peace of mind., • Financial Wellness: 401(k) with employer match, pre-tax savings through FSA and HSA options, and equity packages offered for every role., • Time Off That Works: Generous vacation, sick, and parental leave policies—because balance matters. California, Colorado, Connecticut, Maryland, Nevada, Rhode Island, Washington, and New York City residents* $141,500-193,000 + RSUs + benefits. Salary at SmartAsset is determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the contiguous United States.

Job Description Purpose of Position: The Office & Executive Experience Coordinator plays a central role in shaping the daily experience of the bank’s New York headquarters. This position blends front office hospitality, executive support, meeting and event coordination, and office experience management—serving as both the face of the organization and a key support partner to senior leadership. This individual ensures the headquarters operates smoothly, feels welcoming, and reflects the bank’s high standards of professionalism. The ideal candidate is polished, proactive, service-oriented, and deeply attentive to detail, with a natural ability to create calm, order, and hospitality in a dynamic environment. Essential Job Functions: Hospitality & Guest Experience • Serve as the primary host for board members, clients, partners, and visitors, delivering a warm, professional, and seamless welcome., • Maintain the reception, lobby, and shared spaces to ensure an organized, refined, and inviting office environment., • Manage the main phone line and general inquiries with courtesy, discretion, and promptness., • Support a select number of senior executives and board members with calendar management, travel coordination, reservations, and logistics., • Arrange flights, accommodations, ground transportation, and itineraries with a concierge-level approach., • Prepare briefing materials, meeting summaries, and expense reports with accuracy and confidentiality., • Coordinate board meetings, leadership offsites, executive sessions, and internal culture events., • Oversee conference room scheduling and ensure flawless setup of A/V, catering, room layouts, and hospitality elements., • Liaise with catering, florals, audio-visual support, building services, and other event-related vendors., • Monitor office and kitchen supply levels and place timely orders., • Maintain day-to-day organization and readiness of workspaces, common areas, and meeting environments., • Serve as liaison to building management, maintenance personnel, and external service providers., • 3+ years of experience in hospitality, guest services, office management, executive assistance, or a similar client-facing professional support role; experience in financial services or corporate environments preferred (bank policies – T&E and perquisites)., • Strong organizational, communication, and interpersonal skills with a polished and service-driven presence., • Proficiency with Microsoft Office Suite and Outlook; familiarity with travel and expense systems (e.g., Concur, Navan) is a plus., • Demonstrated ability to multitask in a fast-paced environment with discretion, confidentiality, and sound judgment., • Must be available for full-time, on-site presence at the New York headquarters.Key Attributes, • Warm, poised, and professional demeanor, • Hospitality-first mindset with genuine care for the guest and employee experience, • Proactive, anticipatory, and resourceful problem solver, • Exceptional attention to detail and pride in maintaining high standards, • Graceful under pressure and adaptable in a dynamic environment, • Trustworthy, discreet, and confident engaging with senior leadership Our job titles may span more than one career level. The starting base salary for this role is between $60,000 – $70,000. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

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