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Job Description Ready to Make a Difference?The Legal Aid Society of Northeastern New York, a nonprofit civil legal services program, is seeking a Strategic Advocacy Staff Attorney. Legal Aid's mission is to fight for fairness, dignity, and justice for those living in poverty and for a society that is inclusive and equitable for all. We transform lives, build communities, and empower people by using the law to address individual and systemic wrongs and inequities. Our service area spans sixteen counties, in upstate New York, encompassing six regional offices. This position is based out of our Albany Office. For more information about our work, staff, and clients, visit www.lasnny.org.We are a unionized program with excellent benefits, offering generous time off, excellent health insurance coverage with premiums primarily paid by LASNNY, health and long-term disability insurance, retirement contributions, tuition reimbursement, qualifying moving expenses, and flexible hybrid-remote and alternative work schedules.About the RoleAttorneys in our Advocacy Department will implement strategies for impactful advocacy for economic and social justice in a broad range of civil legal issues. This requires a systemic approach that addresses deep-seated inequities rather than surface-level issues. The staff attorney will collaborate with other practice areas at LASNNY to identify and challenge systemic civil rights violations and injustices affecting large groups of our clients in various legal fields, such as unequal access to safe housing, employment discrimination, and wrongful denial of public benefits. The staff attorney will center community and co-create solutions providing community legal education and support to community-led advocacy efforts. In strategic impact cases, the staff attorney will plan, develop, file, or defend law suits whose outcome impact more than one individual and that focus on changing laws or protecting the rights of those impacted. In addition to providing direct representation to clients or client groups, the attorney will also utilize all other available advocacy tools to effectively achieve the client's desired goals - from litigation, coalition collaboration, white paper drafting, participation in the rulemaking process, media campaigns, among others.ResponsibilitiesLitigation and Legal AdvocacyDevelop and execute legal strategies in collaboration with the Advocacy Director, other LASNNY staff, and community partners to address systemic issues Conduct legal research and provide analysis on complex systemic legal issues Identify and work collaboratively with other staff and pro bono co-counselDraft and review pleadings, briefs, motions, memoranda, advocacy letters, and rulemaking comments Lead and manage litigation matters from selecting the appropriate plaintiffs/petitioners through trial and/or settlement. Mentor and co-chair with other practice staff attorneys; ensure team compliance with all deadlines and case requirements.Take, perfect, and argue appeals on a variety of civil legal mattersCommunity Engagement and CollaborationWork collaboratively with LASNNY staff and community-based organizations to identify new advocacy opportunities that address community-identified systemic legal issues and organizational prioritiesConduct community education, outreach, and build relationships with communities served by LASNNYDraft educational materials for media and for the larger communityCollaborate with the communications team for litigation efforts, client stories, and impact And other duties as determined by the Advocacy DirectorSkills and EducationApplicants must have a Juris Doctor and be admitted to the practice of law in the State of New York or be eligible for admission. Admission to the US District Court for the Northern District of New York is a plus. Minimum 3-5 years of post- admission legal litigation experience Must be willing and able to travel throughout our service area regularly.Qualifying Skills Set: Strong legal research, writing, and oral advocacy skillsExperience in initiating affirmative litigation in state and/or federal courtCourtroom experience in civil litigation mattersDemonstrated commitment to serving low-income populations, social justice and equityTraining or experience with community lawyering or community organizing with demonstrated strong listening and relationship-building skills, Experience, creativity, and willingness to use varied legal and non-legal advocacy tools to advance community-identified initiatives New York State Resident with reliable transportationPreferred qualifications include work in one or more of LASNNY's practice areas (family/DV law, housing defense, disability rights, public benefits, consumer, worker and other civil rights), appellate practice, legislative experience, fluency in another language other than English; Spanish preferred. Work EnvironmentThis position operates in a professional law office environment and occasionally may require the carrying of regular office supplies. This role requires the use of standard office equipment and software and remote videoconferencing platforms. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.At LASNNY we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws. We strongly encourage applications from women, BIPOC, LGBTQI+ persons, protected veterans, applicants and recipients of public assistance, older adults, and people with disabilities.If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at LASNNY and we will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.SalaryThis is a union position subject to a negotiated pay scale under the applicable Collective Bargaining Agreement (CBA). The referenced pay range represents the estimated minimum and maximum compensation for this position. Individual salary offers are determined based on the duties of the position, the applicant's experience as credited under the CBA, applicable grant funding levels, and other relevant considerations, including education, qualifications, expertise, market data, and internal equity.

If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! As a Mortgage Servicing Representative, you'll be the go-to expert for members who have questions about their mortgage after closing. Whether you're helping a member understand their escrow account, processing a loan payoff, or resolving a complex servicing issue, you'll play a key role in delivering an exceptional member experience. If you enjoy problem-solving, building relationships, and becoming the expert others rely on, this could be the perfect opportunity for you. What You'll Do In this role, you'll: • Serve as a trusted resource for members and internal teams on mortgage servicing questions, • Research and resolve complex mortgage-related inquiries with accuracy and care, • Assist members with loan payoffs, payments, escrow questions, ARM notices, and account maintenance, • Manage service requests and ensure timely, compliant resolution, • Respond to member inquiries by phone and email, • Review mortgage statements, reports, and account information to ensure accuracy, • Prepare servicing-related documentation, including subordination agreements and assumption inquiries, • Support payment processing activities and collaborate with internal teams to keep operations running smoothly, • Help maintain compliance with mortgage servicing regulations and investor requirements, • Contribute to continuous improvement by updating procedures and identifying opportunities to enhance the member experience What Makes You Successful We're looking for someone who: • Enjoys helping people and providing exceptional service, • Has a knack for researching and solving problems, • Is organized and detail-oriented, • Can balance multiple priorities in a fast-paced environment, • Communicates clearly and professionally with both members and colleagues, • Thrives when learning new systems, products, and regulations Qualifications • High School Diploma or GED, • At least one year of mortgage servicing experience (or an equivalent combination of education and experience), • Proficiency with Microsoft Office, including Word and Excel, • Experience working with mortgage servicing systems and account management platforms is preferred Work Schedule Monday-Friday schedule with the opportunity to work a hybrid schedule (3 days onsite/2 days remote) after six months of onsite employment, subject to business needs and performance. Starting Compensation: $22.62 - $27.15/hr., plus a competitive benefits package Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at talentacquisition@broadviewfcu.com

If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! The Consumer Lending Specialist underwrites, and processes consumer loan applications submitted by members through all channels. Ensures outstanding member experience, high quality loan decisions that meet the credit union's lending policies, and quick funding. The Consumer Lending Specialist communicates regularly with members via various channels including phone, email, and text messaging. The Specialist uses a proactive service approach, taking ownership of loan applications during each interaction and overseeing the successful completion of these loans through funding. The Consumer Lending Specialist is also a champion for the use of digital loan processing solutions. • Successful completion of Lender Certification Program, • Maintain thorough understanding of all regulations governing consumer lending., • Underwrites and processes consumer loan applications placed by members through all channels., • Monitors multiple Lending Center queues and the functions within each queue, ensuring that service levels for underwriting and document review are consistently met., • Communicates directly with members regarding their loan applications in a highly effective and professional manner through multiple channels, including phone, email, text, and MeridianLink web messaging., • Uses a proactive service delivery approach to maximize each member interaction, sets expectations with the member for remainder of the loan process, looks for ways to prevent future unnecessary member contact and works to move applications toward funding at each touchpoint., • Consistently renders accurate loan decisions in accordance with established policies and procedures., • Uses strong analytical skills to review approved loans for items such as proper stipulation completion, proper rate and term handling, full document collection and identity verification, and ensuring proper system notation is maintained., • Consults with members and recommends products and services that meet member financial needs; including Broadview Insurance, payment protection, Wealth Management, and GAP coverages., • Is proficient in all technical applications including: MeridianLink, FIS, Intranet, Internet, and has in-depth knowledge of our core systems, • Provides professional, quality service to members. Assists members and internal customers with questions and problems related to the credit union's loan programs., • Demonstrates a full understanding and knowledge of current policies and procedures necessary to underwrite consumer and student loans., • Is skilled in personal and telephone interviewing techniques, including the ability to discuss loan alternatives in such a manner that will elicit a positive response from members., • Attends all appropriate job related external and in-house training provided by the credit union and departmental staff meetings., • Support the annual strategic goals demonstrating consistent effort to achieve assigned individual and team goals., • Review credit reports with members, noting any findings, including poor credit., • Offer knowledgeable financial counseling to members, remaining up to date on the current lending environment and economic conditions, as well as maintaining a strong and current understanding of lending risk., • Through the credit report, evaluate member borrowing history, including repayment history with the Credit Union. Underwrite the loan request adhering to Credit Union Lending policy while determining risk and members ability to repay the loan in full. Submits recommended decision based on application details., • Acts as a champion for the use of digital loan processing solutions, including the online/mobile loan application, the Mobile Application Center, DocuSign, and text messaging., • Obtains loan documents for the member whenever possible to reduce member effort in satisfying stipulations. Looks for and acts on other ways to improve the ease and efficiency of loan processing for the member., • Provide recommendations for efficiencies and new ideas to meet goals., • Actively participates in Broadview's community initiatives; meeting expectations for volunteering., • Performs other duties as assigned, • High School diploma and minimum of one (1) year of experience in a related field., • Prior experience in underwriting, processing, and closing consumer loans including auto, RV/Boat, sportscraft, personal, and credit card. Prior experience at Broadview or other financial institution strongly preferred., • Proven ability to review financial statements including paystubs, purchase agreements, insurance documents, and other supporting documentation., • Ability to identify red flags in loan scenarios and supporting documentation., • Prior experience in customer service, specifically cross selling within a financial services environment., • Proficiency in Microsoft Word and Excel., • Strong verbal and written communication skills., • Strong mathematical and analytical skills. Starting Compensation: $22.62 - $31.67/hr., plus a competitive benefits package Schedule: This position is based onsite at our Albany headquarters Monday through Friday. Regular business hours are 8:00 AM to 4:30 PM, with a rotating late shift one day per week until 6:00 PM. Employees are also expected to participate in a rotating remote Saturday schedule from 9:00 AM to 2:00 PM. Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at talentacquisition@broadviewfcu.com

God's Love We Deliver, a nonsectarian organization, is the New York metropolitan area's leading provider of life-sustaining meals and nutrition counseling for people living with severe illnesses. Begun as an HIV/AIDS service organization, God's Love provides for people living with more than 200 individual diagnoses. God's Love cooks and home delivers the specific, nutritious meals a client's severe illness and treatment so urgently require. Meals are individually tailored for each client by one of our Registered Dietitians, and all clients have access to unlimited nutrition counseling. God's Love supports families by providing meals for the children and senior caregivers of our clients. All of our services are provided at no cost to our clients. The Community Outreach Associate is responsible for conducting outreach, engagement, and education sessions to cultivate consistent referrals from a range of healthcare and community providers. The role supports the team's efforts to increase awareness of God's Love, expand the number of clients served through existing and new partnerships, and grow the organization's network of healthcare and community partners. The Community Outreach Associate will use research and data to engage partners, build and strengthen relationships, conduct outreach to prospective and current partners, and generate client referrals that support annual goals for clients served and revenue. This is a remote position that requires travel and flexibility throughout the New York Capitol Region. Your office will also include community and healthcare spaces. You must be a New York Capitol Region resident. Home visits are a possibility. Your leadership and team will be in New York City. Must be a self-starter and comfortable reporting daily. Responsibilities: • Conduct outreach and engagement with all current and potential partners, including managed care organizations, healthcare systems, federally qualified health centers, community-based organizations, community groups, and other referral sources, through meetings, presentations, and other engagement activities., • Develop, strengthen, and execute outreach, engagement, and education strategies to reach current and prospective referrers to the philanthropic program, including Ryan White-funded programs serving people living with HIV, other grant-specific initiatives, and contracted healthcare and managed care partners., • Develop and execute outreach strategies that advance the organization's health equity goals by connecting with individuals and communities historically marginalized and disproportionately impacted by chronic disease., • Deliver high-quality customer service and maintain strong relationships with partner organizations, providers, and clients. Support the team in responding to partner needs and strengthening engagement with referral agencies., • Partner with the Chief Business Development Officer, colleagues across the Business Development & Community Partnerships Department, and other client-facing Managers and Directors to coordinate outreach activities, ensure appropriate coverage, and track meetings, presentations, and other engagement efforts., • Maintain consistent communication with staff at community-based and partner organizations to coordinate education sessions and teleconferences for current and new agency staff. Engage providers on referral trends, program updates, and service offerings, and develop presentations and educational materials that increase understanding of medically tailored meals and medical nutrition therapy for individuals living with chronic illness., • Partner with the Manager of Healthcare Partners and Manager of Client Services to facilitate new enrollments resulting from outreach and partnership activities., • Maintain accurate records of outreach, engagement, and marketing activities, including trends, growth opportunities, and stakeholder challenges. Track and report on activities and maintain current partner and contact information in Monday.com and Raiser's Edge NXT Database; prepare internal and external reports as needed., • Support agency advocacy efforts, including Food is Medicine public policy initiatives, that advance partnership and contracting opportunities, such as New York State Medicaid Redesign initiatives., • Collaborate with the Communications team to develop collateral materials, announcements, blog posts, press releases, and other communications supporting contracted partnerships. About You: You are self-motivated and empathetic, driven by our mission to support individuals living with serious illness. You are looking for a collaborative, team-oriented environment, and are motivated by building relationships with both internal and external stakeholders. Qualifications: • Bachelor's degree and at least 3 years of experience in a fast-paced healthcare or nonprofit environment; familiarity with NYC's community-based and/or healthcare landscape is a plus., • Experience conducting community outreach and/or engaging with community-based organizations in a healthcare or nonprofit setting., • Demonstrated ability to engage effectively and persuasively with diverse audiences, including community members, healthcare providers, and other external stakeholders., • Excellent interpersonal communication and public speaking skills., • Exceptional attention to detail, organizational, administrative, project management, and time management skills, with the ability to manage multiple priorities and meet deadlines., • Ability to work collaboratively as part of a team while also managing responsibilities independently., • Strategic thinker with the ability to balance immediate priorities with longer-term goals and opportunities., • Flexibility to work evenings and weekends for outreach and engagement events as needed., • Proficiency with Microsoft Office Suite; experience with Monday.com, Canva, and/or Raiser's Edge NXT is a plus. Preferred: • Bilingual in English/Spanish.

As a Senior Proposal Manager, you will take ownership of developing, managing, and delivering high-quality client proposals across strategic and competitive pursuits. You will serve as the project manager, content developer, and quality controller; ensuring every submission is client-focused, deadline-driven, and strategically aligned with our firm's services and value proposition. This role requires a balance of project management, persuasive writing, and collaboration with subject matter experts (SMEs), delivery leaders, and commercial teams. It is critical that the successful candidate has a growth mindset, challenging the status quo, and ensuring the best of Vialto is brought to our bid team and our proposals. Responsibilities include but are not limited to: • Review new RFPs or proposal requests allocated to you and break down key requirements, deadlines, and deliverables., • Develop proposal storylines, win themes, and section outlines aligned to the defined win strategy, • Host daily or scheduled check-ins with stakeholders (Sales, Delivery, Commercial) to align on value proposition, win themes, and content responsibilities., • Draft and tailor proposal content, including executive summaries, service overviews, methodologies, bios, and case studies, using content libraries and templated assets., • Edit and proofread contributions from SMEs and team members to ensure clarity, consistency, and compliance with brand standards., • Coordinate visuals and design assets (if needed), including timelines, team structures, and solution illustrations., • Package, format, and finalize proposal documents (typically Word or PDF), ensuring submission-readiness., • Upload or submit final proposals to clients through portals, email, or procurement systems., • Track bid progress and update dashboards or records to reflect proposal status, win/loss data, and key metrics., • Develop pitch decks and support presentation teams with orals coaching. Additional Responsibilities (Weekly/Ad Hoc) • Lead or support kick-off calls, clarifying roles, timelines, and submission strategies., • Participate in lessons-learned reviews post-submission and contribute to proposal process improvements., • Help maintain and enhance a proposal content library, including reusable templates, bios, case studies, and FAQ responses., • Support compliance and governance checks, including pricing attachments, contract schedules, or terms review (in collaboration with legal or deal desk)., • Occasionally, coach or mentor junior proposal writers or freelancers on structure, tone, and timelines. Qualifications • 5+ years' experience managing bids, proposals, or responses in a professional services, consulting, or B2B environment., • Strong project management and coordination skills; thrives on juggling multiple deadlines and stakeholders., • Excellent written English, with the ability to edit, simplify, and tailor content to different client audiences., • Familiarity with proposal structures, formal RFP responses, and portals like Ariba, Jaggaer, or SAP., • Proficient in MS Word, PowerPoint, Adobe, and document formatting best practices., • Experience using tools like Loopio, Responsive, and SharePoint. Key Attributes for Success • Client and deadline-focused able to calmly manage pressure and high-stakes submissions., • Meticulous attention to detail with a strong sense of ownership., • Comfortable operating independently but highly collaborative across functions., • Driven by continuous improvement, storytelling, and professional pride in the quality of work. Why This Role? • Play a pivotal role in winning new business for a fast-growing global services firm., • Work closely with leadership and experts on high-impact, global opportunities., • Build deep expertise in proposal strategy, writing, and commercial storytelling., • Opportunities for advancement into senior pursuits, bid strategy, or commercial operations roles. Additional Information • This is a regular, full-time position., • This is a remote role., • Location: Open to location (eastern time zone preferred), • Compensation: $175K - $205K USD. Individual salaries are based on education, geographic location, and alignment to the market data. We are an equal opportunity employer that does not discriminate based on any legally protected status. Please note, AI is used as part of the application process.

If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! The Call Center Consumer Lender underwrites, and processes consumer loan applications submitted by members through all channels. Ensures outstanding member experience, high quality loan decisions that meet the credit union's lending policies, and quick funding. The Call Center Consumer Lender communicates regularly with members via various channels including phone, email, and text messaging. The Consumer Lender uses a proactive service approach, taking ownership of loan applications during each interaction and overseeing the successful completion of these loans through funding. The Call Center Consumer Lender is also a champion for the use of digital loan processing solutions. • Assisting members with consumer loan products over the phone, • Successful completion of Lender Certification Program, • Maintain thorough understanding of all regulations governing consumer lending, • Underwrites and processes consumer loan applications placed by members through all channels, • Monitors multiple Lending Center queues and the functions within each queue, ensuring that service levels for underwriting and document review are consistently met, • Communicates directly with members regarding their loan applications in a highly effective and professional manner through multiple channels, including phone, email, text, and MeridianLink web messaging, • Uses a proactive service delivery approach to maximize each member interaction, sets expectations with the member for remainder of the loan process, looks for ways to prevent future unnecessary member contact and works to move applications toward funding at each touchpoint, • Consistently renders accurate loan decisions in accordance with established policies and procedures, • Uses strong analytical skills to review approved loans for items such as proper stipulation completion, proper rate and term handling, full document collection and identity verification, and ensuring proper system notation is maintained, • Consults with members and recommends products and services that meet member financial needs; including Broadview Insurance, payment protection, Wealth Management, and GAP coverages, • Is proficient in all technical applications including: MeridianLink, FIS, Intranet, Internet, and has in-depth knowledge of our core systems, • Provides professional, quality service to members. Assists members and internal customers with questions and problems related to the credit union's loan programs, • Demonstrates a full understanding and knowledge of current policies and procedures necessary to underwrite consumer and student loans, • Is skilled in personal and telephone interviewing techniques, including the ability to discuss loan alternatives in such a manner that will elicit a positive response from members, • Attends all appropriate job related external and in-house training provided by the credit union and departmental staff meetings, • Support the annual strategic goals demonstrating consistent effort to achieve assigned individual and team goals, • Review credit reports with members, noting any findings, including poor credit, • Offer knowledgeable financial counseling to members, remaining up to date on the current lending environment and economic conditions, as well as maintaining a strong and current understanding of lending risk, • Through the credit report, evaluate member borrowing history, including repayment history with the Credit Union. Underwrite the loan request adhering to Credit Union Lending policy while determining risk and members ability to repay the loan in full. Submits recommended decision based on application details., • Acts as a champion for the use of digital loan processing solutions, including the online/mobile loan application, the Mobile Application Center, DocuSign, and text messaging, • Obtains loan documents for the member whenever possible to reduce member effort in satisfying stipulations. Looks for and acts on other ways to improve the ease and efficiency of loan processing for the member., • Provide recommendations for efficiencies and new ideas to meet goals., • Actively participates in Broadview's community initiatives; meeting expectations for volunteering., • Performs other duties as assigned, • High School diploma and minimum of one (1) year of experience in a related field., • Prior experience in underwriting, processing, and closing consumer loans including auto, RV/Boat, sportscraft, personal, and credit card. Prior experience at Broadview or other financial institution strongly preferred., • Proven ability to review financial statements including paystubs, purchase agreements, insurance documents, and other supporting documentation., • Ability to identify red flags in loan scenarios and supporting documentation., • Prior experience in customer service, specifically cross selling within a financial services environment., • Proficiency in Microsoft Word and Excel., • Strong verbal and written communication skills., • Strong mathematical and analytical skills. Starting Compensation: $22.62 - $31.67/hr., plus a competitive benefits package Schedule: This position is based onsite at our Albany headquarters Monday through Friday. Regular business hours are 8:00 AM to 4:30 PM, with a rotating late shift one day per week until 6:00 PM. Employees are also expected to participate in a rotating remote Saturday schedule from 9:00 AM to 2:00 PM. Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at talentacquisition@broadviewfcu.com

Design dream escapes. Work from anywhere in the US. Live the story. Are you the kind of person who plans imaginary vacations for fun? Do your friends call you the travel whisperer? If your heart beats faster at the thought of curating once-in-a-lifetime journeys from Bali beach bungalows to Mediterranean cruises this might just be your calling. Affinity Travels is on the lookout for a Remote Travel Planner to join our remote team of travel creatives. Whether you are a seasoned travel pro or a passionate explorer with a knack for planning, this is your chance to turn wanderlust into a lifestyle. Zero experience no obstacle - come with passion! What You Will Do • Craft personalized travel itineraries to destinations across the globe from Tokyo to Tulum, Santorini to the Seychelles, • Plan unforgettable cruise experiences, including Caribbean escapes and European voyages, • Match clients with the perfect stays, experiences, and local gems based on their vibe and vision, • Stay ahead of travel trends, visa updates, and global happenings, • Build lasting relationships through empathy, creativity, and concierge-level service, • Collaborate with trusted partners to deliver seamless, joy-filled journeys, • Remote-first freedom : Work from anywhere with Wi-Fi and wanderlust, • Flexible schedule : Part-time, full-time, or full-moon your hours, your rhythm, • Commission, bonuses, • Insider perks : Access to exclusive travel tools, rates, and industry goodies, • Full training and personal development, • Supportive crew : A team that has got your back, your bookings, and your big ideas, • A natural storyteller with a love for travel and human connection, • Organized, self-driven, and obsessed with the details that make a trip unforgettable, • Experienced in travel, hospitality, or just wildly passionate about helping others explore the world, • Fluent in English or Spanish (or both!), • Bonus points if you have got a passport full of stamps or a bucket list that wont quit Affinity Travels is not your average travel company. Were a boutique collective of explorers, curators, and culture-lovers who believe travel should be more than a checklist it should be a story worth telling. From immersive tours to luxe cruises, we design experiences that connect people to places, and travelers to something deeper: curiosity, community, and a sense of wonder. Why This Role Matters Because the world is waiting and someone needs to help people find their way to it. You will be the spark behind honeymoons in the Maldives, solo soul-searching in Morocco, and family reunions in Tuscany. You wont just plan trips you will craft memories. Apply now. The world is calling. Will you answer?

Job Posting Title: Customer Service Representative (Remote - Albany, NY) Date: Friday, August 21, 2026 City: Albany State: NY Country: United States Working time: Full-time Bonuses based on performance included! Essential Duties and Responsibilities: • Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies., • Respond effectively to all forms of inbound and outbound contacts., • Track and document all inquiries using the applicable systems., • Transfer/refer consumers to appropriate entities according to the established guidelines. Facilitate the fulfillment of caller requests for materials via mail, email, or download. • Facilitate translation services for non-English speaking callers according to procedures., • Escalate calls or issues to the appropriate designated staff for resolution as needed., • Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. Minimum Requirements: • High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 20.00 Maximum Salary $ 20.00

Job DescriptionCompany Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. Job Description Are You an Automotive Program Leader Who Turns Teams Into Top Performers! MSX International is seeking an experienced, results-driven Program Manager to lead a geographically dispersed field team supporting a major automotive manufacturer. This is a high-visibility leadership role for someone who inspires people, builds strong client relationships, and delivers solutions—not excuses—in a fast-paced, performance-focused environment. The Program Manager will own the day-to-day delivery of the program: leading regional Team Leaders and their field consultants, serving as the primary point of contact for the client, and driving measurable improvement against program objectives. The ideal candidate is a hands-on leader who can set a daily operating rhythm, hold a team accountable, work effectively with a demanding client, and keep everyone focused on outcomes. · Lead and develop regional Team Leaders and their field consultant teams · Serve as the primary client liaison and manage day-to-day delivery · Establish and drive a consistent daily operating cadence across the team · Translate data and reporting into clear priorities and actions for the field · Drive business results, remove barriers, and stay relevant SUMMARY The Automotive Program Manager provides comprehensive leadership and delivery management for a national automotive field-services program. This is a professional-level, supervisory position responsible for the overall performance, quality, and client satisfaction of the program. The primary focus is leading the day-to-day delivery of the program—directing regional Team Leaders and field consultants, managing the client relationship, and driving continuous performance improvement. Working closely with the analytics function, the Program Manager turns program data into clear direction for the team and communicates progress, risks, and results to both the client and MSX senior management. A strong emphasis is placed on establishing a disciplined operating rhythm and applying LEAN principles to make the team as efficient and effective as possible. ESSENTIAL DUTIES AND RESPONSIBILITIES The Automotive Program Manager will be a highly experienced professional familiar with the US automotive dealership and field-services environment. The position is remote and may require travel throughout the continental United States. Responsibilities include but are not limited to the following: · Own the day-to-day delivery of the program and act as the primary client liaison for the assigned project · Lead, coach, and hold accountable a team of regional Team Leaders and their field consultants · Establish and maintain a consistent daily operating cadence (daily huddles, escalation reviews, and follow-through) · Set clear priorities and expectations for the team and drive performance against program objectives · Coordinate communication, manage assigned resources, and report to executive management · Create and execute project work plans, revising as appropriate to meet changing needs and requirements · Track project deliverables, issues, risks, and action items to closure · Manage data accuracy, timeliness, and overall work product; set up and execute QA and peer-review processes · Partner closely with the data analytics/BI function to translate reporting into field-level action · Collaborate with client teams to meet program financial and customer-satisfaction goals; estimate resourcing and staffing needs · Negotiate and manage client commitments and expectations, with a client-centric approach · Closely monitor program objectives and provide critical, constructive performance feedback · Develop and implement processes and measures to drive performance and continuously apply LEAN principles · Recruit, hire, develop, and retain top field personnel · Manage program compliance with contractual obligations and support transition/stabilization phases · Provide regular financial and program reviews with client management and MSX senior management · Frequent, on-demand travel to client and field locations as required Qualifications · 7+ years of industry experience, with a minimum of 5 years in project and/or program management · A track record of delivering on complex, performance-driven programs · Experience working within, influencing within, and networking within a matrix environment · Conversant with project management methodologies · Professional analytics experience necessary to identify opportunities, trends, and anomalies · Excellent communication, presentation, and negotiation skills · Highly interpersonal, with team-building and participative management skills · Self-starter able to work under minimal supervision · High level of proficiency with PC and Microsoft Office applications · Experience leading large, geographically dispersed teams BEHAVIORS REQUIRED · Able to create a sense of community and shared direction amongst a diverse program team · Ability to build credibility, trust, and rapport with stakeholders at all levels, inside and outside the organization · A forward thinker who takes initiative, identifies gaps, makes recommendations, and delivers on them · Ability to influence at all levels · A good listener · Proactive and sophisticated management of key stakeholders · A proactive communicator who seeks to communicate rather than wait to be asked · Business focused: always looking to maximize benefits for the business and minimize downside risk EDUCATION and/or EXPERIENCE · Bachelor's degree in a related field or minimum 5 years equivalent experience · Expertise in all aspects of dealership operations and/or automotive field services · Basic understanding of automobile repair and technology · Prior program management experience required LANGUAGE SKILLS · Must have the ability to maintain professional-level communication in English and any other languages as required by the project client. COMPUTER SKILLS · High level of proficiency with PC and Microsoft applications including Outlook, Excel, PowerPoint, Project, Word, and Power Apps · Comfortable interpreting dashboards and reporting to guide team priorities TACTICAL SKILLS · Must be able to execute core program components such as reporting, group facilitation, coaching, and product/deliverable delivery REASONING ABILITY · Must be capable of formulating business decisions based on a logical reasoning approach and offering a solution-based outcome to all situations SELF-STARTING ABILITIES · Must possess a demonstrated ability to operate successfully in a business environment with limited management oversight Additional Information PHYSICAL DEMANDS · Must possess the physical capabilities necessary to accomplish the tasks assigned to the program, including but not limited to multi-day travel, extended periods of activity during team meetings and field visits, and the ability to lift a minimum of 50 lbs. without sustaining injury WORK ENVIRONMENT Position is full-time. Some overnight travel may be required. Ability to equally accommodate working from a corporate/home office or remote location. MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

Job Description We are looking for individuals to ensure the smooth transition of vehicle ownership from Carvana to our customers! You will be responsible for the administrative aspects of registering our customers' vehicles, to include checking documents and completing Registration processes. As an excellent problem solver and communicator, you contribute to a smooth car buying journey! Join our team of Title and Registration Specialists to work in person at our market location! Join Our Team: Unlock Your Earning Potential Quickly! Are you ready to fast-track your career? We offer a competitive starting hourly rate with substantial growth opportunities based on performance. You can boost your earnings within a short timeframe: • Starting Pay: $18.00 per hour, • In 6-Months: Earn $1.00+ per hour, • In 12-Months: Earn $2.00+ per hour (+12% annual increase), • In 24-Month: Earn $4.00+ per hour (+10% annual increase) Benefits + perks: We continually invest in our team members' success because when our team members grow, we grow. Our Benefits + perks add an average of $6/hr to your total rewards. Here is how we invest in you: • Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons, student loan repayment programs and employee stock purchase plan discount!, • Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy., • Time Off & Work-Life Balance: Generous paid-time off (13 days for first year, increases to 20 days thereafter) PLUS 9 company paid holidays including your birthday! Professional Development: Extensive internal growth and professional development opportunities including tuition reimbursement. • Onsite Perks and Exclusive Discounts: Onsite kitchen with snacks & regular team lunches. Discounts from over 700,000 retailers through our Access Perks program., • And more! Join us so you can build a career vs. just having a job! Training • Training (1 week) will be paid at the full-time hourly rate! In order to best set you up for success, we are unable to grant time off during the training period., • You will be required to demonstrate proficiency in order to graduate training. Schedule At Carvana, we thrive in a fast-paced, dynamic, and ever-changing environment. This is a full-time, hourly position with work hours that may fluctuate based on business needs, during peak periods (such as Tax Season) you can expect an increase in hours, while other times of the year might see a decrease. • Overtime: Depending on sales volume, overtime may be required., • Work Shifts: After completing training, you will be assigned a shift based on business needs. Our team operates between the hours of 7:00 AM and 6:00 PM, Monday through Sunday, and may include holidays. Operating hours may change based on business need., • Shift Options: We offer one primary shift schedule:, • 5x8: Five days a week, eight hours per day., • What else? Scheduling and shift options (such as 4x10 schedules) are determined by business need.About the Role: We're looking for passionate, fast learners who have strong communications skills and have a keen eye for detail. If you are passionate about helping others, enjoy a positive, yet challenging work environment - we want you! • Process, finalize and mail out customer registrations., • Review customer paperwork for accuracy., • Interacting with state and county government licensing departments, requiring in-person and online document drop-off and pick-up, and receiving and filing paperwork with said agencies..Work closely with the local DMV; picking up, receiving and filing paperwork from the DMV., • Update customer records to ensure the most up to date information is available., • Interact with team members across various lines of the business., • Assist Specialists and other employees with customer follow-up., • Input, cross-reference, and retrieve data from multiple internal and external databases., • Maintain detailed notes within a customer tracking system., • Other duties as assigned.What we require:, • 1+ years of work experience in an administrative or data entry capacity., • High School Diploma, GED, or equivalent education required., • Ability to manage, organize, and reconcile multiple sources of information with accuracy., • Ability to handle multiple tasks and priorities effectively., • Professional written and verbal communication skills., • Tech-savviness: Able to navigate multiple systems, learn new tools, and effectively troubleshoot, • Resiliency: Ability and willingness to learn new things; apply that learning to perform successfully., • Must be able to maintain composure and efficiently problem solve during escalated situations, always putting forth a solution oriented mindset, • Critical thinker and the ability to make appropriate judgment calls., • Regular, consistent attendance in office (no remote work allowed)., • Ability to obtain notary based on state-specific requirements (as needed), • Ability to read, write, speak, and understand English. It would be great if you also had:, • Bachelor's degree, • Internships or Volunteer Experience, • Certification(s) - We value investing in your personal and/or professional development! Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Hiring is contingent on verification of minimum qualifications. This role is not eligible for visa sponsorship. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.