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Job Description Company Overview: As one of the Washington Metropolitan-area’s fastest growing IT companies, we are always looking for creative, passionate and responsible employees. We acknowledge that intelligent, dedicated employees are our greatest asset and are continuously adding to our talented and diverse team. If you feel innovation, integrity and a drive to deliver are key components to success, we invite you to become Enlightened. Position Overview: We are seeking a detail-oriented QA Analyst to ensure accurate document processing and maintain high-quality standards. This role involves reviewing work, identifying errors, providing feedback, and supporting both on-site and remote staff. Position Responsibilities: • Review documents for accuracy before submission., • Identify and assign processing errors to agents., • Train new employees on document types and QA processes., • Provide feedback to help agents improve performance., • Support work-from-home and on-site staff via daily chat., • As a QA analyst they are expected to ensure the document is processed correctly before submitting., • They are required to assign errors to the agents when a document is processed incorrectly and caught in the QA que. Members of the QA team train new employees on different document types, they go over errors with the keyers, so they understand what they did wrong when processing a document. Members of the QA team also answer questions for our Work from home staff as well as the agents on site in the IDC chat used daily. Required Qualifications: • High School dipolma, • 1-2 years of experience, • Strong attention to detail and accuracy., • Excellent communication and teamwork skills., • Experience with QA or document processing preferred., • Comfortable training and mentoring staff. Equal Opportunity Statement Enlightened is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class. Schedule: 8:00 AM to 4:30 PM, Monday to Friday, and Saturdays as needed with occasional over time. and also works on Saturdays when a holiday falls on a Monday and we are closed. Weekly Hours: 36–40 hours

A leading mortgage services company is seeking a Loan Servicing Quality Assurance Analyst to apply analytical skills ensuring compliance with internal policies and regulations.Responsibilities include assessing document provision, evaluating remediation plans, and conducting comprehensive testing.Th

A leading energy efficiency firm in Albany, NY is seeking a RESNET Certified Quality Assurance Designee to join its Provider Services team.The candidate will conduct file and field QA, provide support for RESNET and ENERGY STAR programs, and play a key role in training HERS Raters.Ideal candidates s

A global services firm is seeking a motivated Manual QA Analyst to join their remote team in Albany, NY.

QA Analyst Remote Job Duties: • Partner with the product and engineering team to understand project objectives, gather requirements, troubleshoot issues, and implement scalable test solutions • Design

At Lockheed Martin Rotary and Mission Systems, we are driven by innovation and integrity.We believe that by applying the highest standards of business ethics and visionary thinking, everything is within our reach – and yours as a Lockheed Martin employee.Lockheed Martin values your skills, trainin

At Lockheed Martin Rotary and Mission Systems, we are driven by innovation and integrity.We believe that by applying the highest standards of business ethics and visionary thinking, everything is within our reach – and yours as a Lockheed Martin employee.Lockheed Martin values your skills, trainin

Represent the QA team in project meetings, providing updates on test execution and risks.

Members of the QA team train new employees on different document types, they go over errors with the keyers, so they understand what they did wrong when processing a document. Members of the QA team also answer questions for our Work from home staff as well as the agents on site in the IDC chat used

Working at the Naval Nuclear Laboratory we foster pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, and Collaboration.Our company promotes a positive culture while ensuring the safety and reliability of our nation's naval nuclear reactors, and t

Responsible for all aspects of CAPA ownership including facilitation of cross functional meetings with relevant stakeholders, completion of extension requests where applicable, and submission of evidence to QA. At least 5 years of related work experience in a QA or Compliance setting.

Come join our amazing team and work a remote schedule! The Loan Servicing Quality Assurance Analyst position will be responsible for applying proven analytical, problem-solving, and testing/validation skills to ensure CMS's loan servicing business units are in compliance with all internal policies a

The Senior Quality Engineer is responsible for overall product quality and compliance with ISO 9001 standards.This role will be responsible for developing and maintaining the Quality Management System and leading quality assurance activities throughout the product lifecycle.Develop, implement and ma

Bring your energy to the role of Netflix QA Tester to perform daily responsibilities with dedication.

Lockheed Martin is shaping the future of defense through cutting edge radar and missile defense technologies, and we want you to help write the next chapter.As the premier developer of active electronically scanned array (AESA) radars and integrated air and missile defense solutions for the U.Join