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Remote Oncology CRA position! This Jobot Job is hosted by: Julian Okoro Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume. Salary: $125,000 - $140,000 per year A bit about us: We are a small, clinical stage biotech focused on developing novel medicines for cancer. We are hiring 1 CRA on a remote or hybrid basis, with strong experience in Oncology. Please apply if you fit the requirements below! Why join us? Financially stable, late phase biotech company Strong pipeline Opportunity for growth Flexible Schedule Job Details Job Details: We are seeking 1 Clinical Research Associate's (CRA) to join our biotech startup. This is a full-time position that offer the opportunity to work on groundbreaking clinical research projects. The successful candidate will have the chance to collaborate with a team of highly skilled professionals and contribute to the development of innovative medical treatments and therapies. Responsibilities: The Clinical Research Associate will be responsible for a broad range of tasks, including but not limited to: 1. Assisting with the oversight of the design, implementation, and management of clinical trials from inception to completion. 2. Ensuring the clinical sites are compliant with the study protocol, FDA regulations, and other applicable regulatory requirements. 3. Conducting site visits to assess the progress of the trials, verify data accuracy, and resolve any issues that may arise. 4. Collaborating with investigators and other clinical staff to ensure the safety and rights of the participants are protected. 5. Preparing and reviewing study-related documents such as protocols, informed consent forms, and case report forms. 6. Coordinating with the data management team to ensure the data collected is accurate and reliable. 7. Participating in the preparation and presentation of clinical trial results to internal teams, regulatory agencies, and other stakeholders. Qualifications: To be considered for this exciting opportunity, candidates must possess the following qualifications: 1. A bachelor's degree in a life science, nursing, or a related field. An advanced degree is preferred. 2. A minimum of 3-5 years of Oncology experience as a Clinical Research Associate in the biotech/pharma space. 3. Proven experience in managing/co-managing clinical trials, including experience with different phases of clinical research. 4. A thorough understanding of FDA regulations and guidelines related to clinical research. 5. Strong organizational skills with the ability to manage multiple tasks and meet deadlines. 6. Excellent communication and interpersonal skills, with the ability to interact effectively with a diverse team of professionals. 7. Proficient in using clinical trial management systems and other related software. 8. Experience with solid tumors is a must. This position offers a unique opportunity to contribute to the advancement of medical science and improve patient outcomes. If you are a motivated professional with a passion for clinical research, we encourage you to apply! Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Job Description Looking for technicians in: Brooklyn English: 11229 Mandarin: 11220 Queens English: 11355, 11423 Bronx English: 10456, 10459, 10462, 10466, 10801 (New Rochelle) Staten Island English (highly experienced): 10303, 10308 English: 10309 About the Role Join the ABA Dynamic team as a Home-Based Behavior Technician! We believe that the most meaningful progress happens where the child is most comfortable: at home. You will provide high-quality, 1-on-1 ABA therapy directly in the client's residence, working closely with families to create a supportive and joyful learning environment. This role is perfect for someone who is self-motivated, enjoys working in a personal setting, and is passionate about making a localized impact in the community. Key Responsibilities Home-Based Therapy: Deliver 1-on-1 ABA interventions in the client’s home, focusing on communication, social skills, and daily living tasks (e.g., dressing, eating, hygiene). Parent Collaboration: Act as a professional bridge between the BCBA and the family, helping parents understand and implement strategies during daily routines. Environment Adaptation: Identify and utilize natural opportunities within the home (playroom, kitchen, backyard) to teach and generalize new skills. Clinical Integrity: Follow the specific behavior intervention plan (BIP) and skill acquisition goals precisely as written by the BCBA. Remote Reporting: Accurately log session notes and data via a mobile device immediately following each home visit. Safety & Ethics: Maintain a safe environment for the client and yourself, adhering to all trauma-informed safety protocols.

Job Description Company Overview At Kids First, we’re on a mission to create a world where every child can thrive and reach their full potential. We provide high quality Applied Behavior Analysis (ABA), Speech, Occupational, and Mental Health therapies to our clients. Join our team as a Behavior Analyst and be a part of shaping a brighter future for children. Kids First provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Purpose of Position As a Registered Behavioral Technician, you will engage directly with clients in a home-based environment, adhering to treatment plans established by the BCBA Supervisor. Your responsibilities will include, but not limited to, creating program materials, executing treatment procedures, fostering transparent communication with supervisors, accurately collecting and managing data, and engaging in continuous training and assessments. Additionally, you will support parent training and clinical evaluations, promoting ethical conduct and compliance with Kids First’s policies. Responsibilities • Work 1:1 with clients in the home-based and clinic-based setting., • Consistently follow and implement treatment plans set up by the BCBA Supervisor and prepare program materials; treatment protocols that include a wide variety of domains such as toilet training, communication, social, and adaptive living skills., • Maintain open communication with the BCBA Supervisor to review program goals and procedures for each client., • Collect and maintain accurate data and notes utilizing data collection software., • Review and implement consultation/supervision note recommendations., • Participate in ongoing training, evaluations, and meetings, as required by Kids First., • Assist with parent training and clinical assessments, as needed., • Communicate appropriately and effectively with colleagues and families, as needed., • Track supervision hours and annually renew the RBT certification as mandated by the regulatory body to maintain the certification., • Work ethically and with integrity while following the BACB Ethical Code., • Understand and adhere to HIPAA policies as well as Kids First’s policies and procedures., • Adhere to time and attendance policies and maintain a record, in good standing, of regular and reliable attendance and punctuality, to provide quality and consistent patient care. Reliable transportation and timely arrival to session is a requirement for this role., • Perform other duties as assigned., • Complete the assigned Registered Behavior Technician (RBT) training. If additional time is needed to complete the training, the paraprofessional should speak with management. Qualifications • High School Diploma or GED Equivalent, • Registered Behavior Technician; Or willing to obtain within 3 weeks of start date - Required, • Technical Proficiencies: Microsoft Office 365 (Word, Excel, Power Point, etc.), Adobe PDF, Google Suite, data collection and analytical reporting - Required, • 3-4 years of experience conducting 1:1 work with clients In-school/in-home experience addressing and navigating challenging behaviors - Required, • 3-4 years of experience working with children/adults (between ages 3-18) - Required, • 3-4 years of experience in Case management and behavioral plans - Required, • 3-4 years of knowledge of direct, professional ABA experience - Required, • CentralReach ABA Software experience - A plus!, • Obtain knowledge of addressing challenging behaviors or stereotypes of children/adults with Autism - Required, • Physical Requirement: Exerting up to 50 pounds of force, and lifting as needed, including but not limited to climbing up flights of stairs, and other tasks as needed., • Excellent communication skills, both written and verbal, with the ability to collaborate effectively with team members, parents, and other professionals when necessary. Obtains the ability to work independently, manage multiple priorities, and meet deadlines. Why Choose Kids First? • Flexible Hybrid Approach: Kids First is among the group of ABA companies at the forefront of using telehealth to deliver ABA services. As a BCBA, you will have the opportunity to provide remote supervision, parent training sessions, and create treatment plans, all from the comfort of your own home., • Make a Lasting Impact: At Kids First, we pride ourselves on our ability to make a difference in our children’s lives by staying focused on our mission, prioritizing ethical practices, and working with the utmost integrity and consistency., • Supportive Work Environment: Kids First fosters a collaborative work environment. You will have the opportunity to work closely with a team of dedicated Clinicians who share your passion. Our BCBAs receive virtual support sessions where we prioritize knowledge sharing, collaboration, and continuous support as you grow within our team., • Opportunities for Career Advancement: We believe in promoting from within and providing opportunities for career growth. As a member of our team, you will have opportunities to expand your role as our business continues to grow!, • Health Benefits: Available for eligible employees; Full medical, dental, vision, Long Term Disability, Short Term Disability, Maternity Leave, Paid Time Off, Vacation time and much more! Powered by JazzHR y6ucyXzmFf

Job Description Job Title: Field Service Technician II Location: Queens NY 11106 Duration: 3 months Contract to hire Shift timings: M-F 9AM-6PM Flexible with Overtime and Afterhours Job Description • Is this position remote or in person? Field support, • What will the primary day-to-day responsibilities entail for this person? The Chick-fil-A Field Technician provides on-site technical support for restaurant operations, ensuring reliable performance of A Field Technician provides on-site technical support for restaurant operations, ensuring reliable performance of point-of-sale (POS) systems, hardware, networking components, and related technology. This role requires strong customer service skills, the ability to perform under pressure, and a commitment to delivering high sale (POS) systems, hardware, networking components, and related technology. This role requires strong customer service skills, the ability to perform under pressure, and a commitment to delivering high quality technical solutions in a quality, technical solutions in a fast-paced restaurant environment., • What are the TOP 2 required skills that candidates must have? 1. People Skills 2. Attention to Detail, • What will the work schedule be for this position? M-F 9AM-6PM Flexible with Overtime and Afterhours, • Will there be OC (on call)? Yes, • Will there be shift differentials? No, • How many overall years of experience should this person have? 2-4, • If contract to hire what is the conversion rate? $25.00, • How many miles per day will the contractor be driving? 0-100, • What radius range should candidates be located from the job location? 15-30, • What is the exact work location or city, state, or zip? Queens, NY 11106, • How soon will the candidate review and interviews start? ASAP, • Do you have upcoming vacations or time out of the office? No Key Responsibilities Provide exceptional customer service while supporting restaurant operators and staff. Install, maintain, analyze, troubleshoot, and repair POS systems, hardware, peripherals, and related equipment. Resolve technical issues efficiently and clearly communicate solutions to customers. Document work performed, maintain system configurations, and execute hardware/software upgrades or replacements. Perform light contractor work such as drilling, mounting hardware, and running cabling as needed to complete installations or repairs. Train restaurant employees for proper use of supported systems and equipment. Diagnose and repair product failures; order and replace parts as needed. Recommend appropriate products, services, or solutions based on customer needs. Apply working knowledge of kitchen operations and backend workflows to ensure seamless technology integration. Follow established procedures and guidelines while working with minimal to no supervision. Report to a Team Lead or Field Services Manager. Requirements Strong customer service and communication skills, with the ability to remain calm under pressure. Experience troubleshooting and repairing POS or computer hardware systems preferred. Basic understanding of networking concepts and restaurant technology environments. Ability to perform light physical/contractor tasks (drilling, mounting, etc.). Willingness to work evenings and participate in an on-call rotation as needed. Reliable transportation for travel between customer locations. Completion of Chick-fil-A specific training and network cable termination training. Must pass the Chick-fil-A certification exam to be eligible for field dispatch.

Job Description Join a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity. Summary of Responsibility: A Field Service Technician is a key member of the Customer Support Department and is primarily responsible for the installation, preventive maintenance, solving and repair of Computer Numerically Controlled (CNC) Lathe, Milling and Multi-Functional Machining Centers. We are seeking customer focused professionals who have a positive attitude, a high interest in learning and great Customer service skills. This opportunity is an above average platform for technical advancement and compensation growth. What You Will Contribute: The CNC Field Service Technician must have or be willing to learn through training on the job and classroom an understanding of mechanical drawings, electrical/pneumatic/hydraulic schematics, PLC ladder diagrams and testing equipment required to effectively diagnose and resolve issues with electrical/mechanical components, as well as electro-mechanical and machine control systems. Daily travel from home to Customer facilities with occasional overnight hotel stays required when servicing remote Customer locations within the designated coverage territory or when participating in remote training programs. Demonstrating a willingness to help others and be a team member Install, commission, calibrate, maintain, tackle, diagnose, and repair CNC equipment and accessory CNC equipment at customer facilities. Service calls also include operator training, networking between systems, software applications, preventive maintenance, major assembly replacements and alignments, overhauls/refurbishments, upgrades/retrofits, and un-installation services. Provide a direct communication link between the Customer and the Service Group of the Robert E. Morris Company. Provide voice of Customer feedback. Through service and Customer relationships, build brand dedication. Conduct travel and work in a safe manner, constantly learning new technology and soft skills. Apply machine tool manuals, technical documents, as well as internal and external authorities to optimally diagnose and resolve CNC equipment issues. Effectively understand and use the Salesforce Lightning Customer Support computer system. Qualifications & Competencies: Proficient verbal and written communication and Customer relation skills. Able to interact and effectively communicate in person and over the phone with customer and co-workers. Present a professional image. Must be adaptable to changes and able to deal with change, delays, or general work-related issues. Basic digital literacy and shown understanding of MS Word, Excel, and Outlook. Must have, and/or be willing/capable of being trained to develop, electro-mechanical skills (motors, drives, transformers etc.). Knowledge of machine tool manufacture, installation, operation, maintenance & repair and/or a broad shop background – is a plus. Basic mechanical and logical solving skills are a must. Rational decision making and problem-solving skills. Work Environment Exposure to manufacturing/machining environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated or manual machinery. General office and training environment experienced at the Robert E. Morris Company. Other Functions: Perform related duties as required The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position. What’s in it for You: We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work: Competitive starting salary Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance 3+ Weeks’ Vacation to Start 10 Company Paid Holidays 401(k) retirement plan with company contribution Tuition reimbursement Employee appreciation events and perks Employee Assistance Program Mental and Physical Requirements: The physical demands and characteristics of the work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be highly mobile, able to access all areas of the premises. Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects. Ability to sit for prolonged period of times. Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees. Ability to frequently use hands and arms. Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members. Certain positions are designated as safety-sensitive due to the nature of the work performed. Employees in these roles may also be expected to: Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment. Ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas. Strong hand–eye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work. Ability to work in industrial environments, with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions, while consistently wearing required personal protective equipment (PPE). Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Requisition #: 1438B, Brooklyn NY

Job Description Position Summary The Medical Field Service Technician provides front-line support to clients by performing installation, troubleshooting, maintenance, and repair of medical and dental equipment both remotely and on-site. This role ensures high levels of customer satisfaction by delivering technical solutions aligned with the company’s service standards. The technician is expected to work independently in the field, support equipment training, and contribute to continuous improvement efforts. Key Responsibilities • Serve as the first point of contact for client equipment-related inquiries and service requests, • Install, troubleshoot, configure, inspect, and test medical and dental field equipment at client sites, • Diagnose and resolve technical issues via phone, email, and field visits, • Maintain accurate documentation of service cases, including resolutions and follow-up actions, • Escalate unresolved or critical issues to internal teams with clear documentation, • Provide basic training to clients on equipment operation and maintenance, • Monitor and track service metrics such as resolution time, customer satisfaction, and call quality, • Travel weekly to client job sites (average duration: 2–7 days per assignment), • Handle and transport equipment (up to 50 lbs), ensuring safe handling and setup, • Operate tools and testing devices to verify functionality of repaired units, • Support internal training initiatives and participate in service process improvements, • Perform other duties as assigned by management Required Qualifications • High School Diploma or GED required; Associate degree in IT, electronics, biomedical equipment, or related field preferred, • Valid driver’s license and ability to travel regularly, • Strong mechanical aptitude and 2+ years of field service experience with hardware or devices, • Technical training in medical imaging systems a plus., • Familiarity with diagnostic software and calibration tools used in medical device servicing a plus., • Basic networking knowledge for equipment with integrated software or remote monitoring capabilities, • Customer service training or experience., • Excellent communication and interpersonal skills, • Ability to collaborate with cross-functional teams, including sales and customer support, • Proficiency in Microsoft Office (Word, Excel, Outlook), • Ability to work independently, manage multiple tasks, and adapt to changing priorities, • Must be able to kneel, bend, and stand for extended periods and operate in tight spaces, • Ability to lift up to 50 pounds and push/pull service carts BENEFITS • Medical Insurance up to 100% company-sponsored, • Dental and Vision,100% company-sponsored, • Basic Life Insurance and AD&D, 100% Company sponsored, • Short-Term and Long-Term Disability Insurance, 100% company-sponsored., • 401(k) plan with a company match up to 3%, • Generous Paid Time Off (PTO) & Paid Sick Time Off, • 9 Paid Holidays per year 9 A.M. TO 6 P.M. MONDAY - FRIDAY

Job Description Field Service Technician We are seeking a skilled and motivated Field Service Technician to join our team! In this role, you will be responsible for fixing, troubleshooting, training, of our electro-mechanical equipment at customer sites. You’ll have the opportunity to work hands-on with cutting-edge technology, assist customers with fixing equipment and training. Mainly regional travel (with occasional international travel). This is a salaried position with additional compensation for travel. Comprehensive training is provided based on your experience and technical background. Key Responsibilities: • Trouble shoot and service equipment at customer locations, • Train customer operators on proper equipment usage, • Diagnose and repair or replace faulty components on-site, • Approve warranty replacements in line with company policies, • Provide remote customer support, including occasional off-hours assistance (compensated accordingly), • Perform in-house tasks when not traveling, including equipment testing, customer follow-ups, and troubleshooting What We’re Looking For: • Associate’s Degree in Mechanical, Electrical, or Electronic Technology, or equivalent years of experience, • Technical school graduates with an electrical/mechanical background are encouraged to apply, • Experience with electro-mechanical equipment is a plus, • Ability to read basic electrical schematics is a plus, • Strong work ethic, high energy, and excellent communication skills, • Ability to travel approximately 25-50% regionally and nationwide, with occasional international travel, • Comfortable working in various environments and lifting/moving equipment as needed Why Join Us? • Competitive salary + travel compensation, • Hands-on training to enhance your skills, • Work with innovative technology in a dynamic environment, • Opportunity for career growth and development What we offer: • A dynamic, flexible culture, that promotes collaboration and professional/ personal growth of each team member, • To be a part of a well-established team that values hard work, innovation & knows the value of its people, • Coaching and mentoring, helping team members realize their potential, aiding in defining goals and executing them, • We have an aggressive growth strategy, making way for ample advancement opportunities to transition into operations and/or direct management, • Competitive base package, • Continuous training - we are firm believers that a strong, knowledgeable, well-trained staff is the reason we are at the top of our field, having continued success, • Competitive health-care package If you’re a problem-solver who enjoys working with technology and helping customers, we’d love to hear from you! Apply today to join our team. Our goal as leaders is to provide value, value to our clients, vendors and more importantly to our team – YOU! Looking forward to getting to know you... We, and our clients, are equal opportunity employers and consider all applicants for positions without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, or any other protected status.

Job Description Looking for a dynamic role that blends client interaction with practical problem-solving? We’re seeking a dependable Field Technician based in Midtown Manhattan to service client sites across Manhattan, Queens, and Brooklyn, along with occasional travel to Greenvale, NY. Spending around 50% of your time in the field, you'll deliver exceptional in-person IT support, resolve technical issues, and help execute client infrastructure projects. What You'll Do • Provide onsite and remote Level 1/2 support for client environments., • Troubleshoot and resolve issues related to:, • Workstations and laptops., • Microsoft 365 and user account issues., • Printers and peripheral devices., • Basic server and line-of-business application issues., • Network connectivity, wireless access, and firewall-related concerns., • Travel to client sites to perform technical support, remediation, deployment, and installation work., • Assist with workstation setups, user onboarding/offboarding, hardware replacements, and office IT moves., • Support onsite project tasks such as:, • Network equipment installations and replacements., • Firewall and switch swaps., • Wireless deployments., • Endpoint deployments and refreshes., • Basic server and infrastructure upgrades., • Escalate complex issues appropriately to senior engineers or project resources., • Clearly communicate progress, blockers, and technical findings to internal teams and client contacts., • Document work performed, technical findings, and client environment details in IT Glue., • Use Halo PSA for ticket management, time entry, and work tracking., • Use Ninja RMM for remote access, monitoring, and endpoint support., • Maintain professionalism and strong customer service while representing the company onsite., • Be flexible with schedule requirements, as some after-hours or early-morning work may be required for client needs or maintenance windows.You’re a Good Fit If You:, • Have strong troubleshooting skills and are comfortable working independently in the field., • Communicate clearly with both end users and internal technical teams., • Are organized, reliable, and detail-oriented., • Are comfortable balancing reactive support work with scheduled onsite tasks., • Enjoy working directly with clients and providing a high level of service., • Can adapt to different client environments and technologies quickly., • Understand when to resolve issues independently and when to escalate.Preferred Experience, • 2+ years of experience in a managed services, field support, or IT support role, • Experience supporting:, • Microsoft 365, • Windows 10/11, • Windows Server, • Basic Azure and Entra ID environments, • Network infrastructure including switches, firewalls, and wireless, • Familiarity with technologies such as:, • SonicWall, • Meraki, • UniFi, • Ruckus, • Experience with IT documentation platforms and PSA/ticketing systems preferred., • Valid driver’s license and ability to travel to client locations as needed.Position Details, • Job Type: Full-time, • Location: Based onsite in our Midtown Manhattan office., • Travel: Approximately 50% travel to client sites in Manhattan, Queens, and Brooklyn, with occasional travel to our Greenvale, NY office., • Schedule: Monday through Friday, 9:30 AM - 6 PM EST, with occasional after-hours work as needed. Requirements Ideal Background · Strong foundational knowledge of Microsoft and networking technologies. · Interest in long-term technical growth. · Strong documentation and communication skills. Certifications that help you stand out (but are not required): · Microsoft (AZ-104, AZ-800, MD-102, SC-300) · Cisco CCNA or equivalent · SonicWall SNSP or Fortinet NSE 5 · VMware VCP · Google Workspace Administrator Benefits • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • Parental leave, • Professional development assistance, • Referral program, • Vision insurance

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Key/Essential Functions & Responsibilities Responsible for the overall supervision, protection and care of youth supported at all times, including maintenance of program guidelines for the protection of individuals, facilitating learning and training in fire safety and identifying and appropriately escalating signs of an individual’s potential harm to self or others. Provides all services in accordance with agency philosophy and department practices and in compliance with Federal, State, Local and regulatory requirements, specifically NYS Office of Mental Health (OMH) and escalates concerns or questions to supervisor. Supports children in attaining their own unique, behavioral, emotional, intellectual and developmental gains, interacting and intervening as prescribed by individual treatment plans by teaching and fostering skill development, supporting and maximizing strengths, interests and abilities and displaying patience and tolerance while providing therapeutic support to facilitate returns to their homes. Develops an understanding of specific needs of children during their stays, providing support in a variety of settings and in accordance with each youth’s individualized service plan, developing and maintaining appropriate and positive relationships by demonstrating proper social boundaries, actively involving youth in all facets of programming and displaying supportive demeanor and an unconditional positive regard for the youth. Ensures health, wellness and safety of the youth we support by maintaining a physically and emotionally safe, secure, organized and clean therapeutic environment, which includes performing regular laundry and cleaning duties, as needed, providing appropriate supervision and managing crisis situations while adhering to applicable policies, procedures and regulations. Utilizes appropriate therapeutic crisis intervention deescalation techniques and/or prescribed interventions (proximity, time and space, caring gestures, etc.), responding timely and appropriately to redirect or prompt youth experiencing stress and/or self-injurious behavior. Ensures the needs of the youth supported are met by adhering to person-centered individualized plans, supporting therapeutic interventions and activities, encouraging socialization and stabilization and reporting any changes in behavior or other signs and symptoms to clinical and/or leadership team. Assists with a variety of tasks for youth we support, ensuring adherence to applicable and/or mandatory activity schedules as appropriate/authorized, including: Providing or supporting personal care, such as laundry and housekeeping. Assisting with other activities of daily living (ADLs), which may include intimate care or personal hygiene. Observing to ensure that medication is taken as prescribed. Assisting with homework or other remote learning educational activities. Teaching/developing skills. Assisting in communication, self-expression and resolving disputes amongst youth. Providing supervision for and/or planning and preparing balanced meals and snacks in accordance with dietary restrictions and guidelines of modified diets. Transporting and escorting youth on recreational activities, medical appointments and/or to other mandatory activities, such as school, etc. Utilizes safe and appropriate handing procedures when working with youth and implements infection control protocols. Understands behavior as communication and employs person-centered thinking to support positive interactions and prevent further escalation. Collects, records and summarizes data regarding youth supported including charting where prescribed by treatment plan and responses to therapeutic interventions, behaviors, signs, symptoms, setting events, triggers and effective interventions in accordance with all applicable requirements. Completes all paperwork and written records related to individual treatment in appropriate formats, including but not limited to medical and medication management and monitoring, treatment records, progress, behavior and incident reports, data collection, billing records, charting and daily notes accurately, timely and in compliance with all relevant laws, rules and/or regulations. Appropriately documents all interactions with any external entity regarding youth supported, including families and reports errors, incidents or emergencies in compliance with all applicable requirements, including reporting incidents of child maltreatment, neglect and/or abuse. Participates in interdisciplinary team or other program/staff meetings and reviews communication, shift or other logs to receive updates and information relating to treatment plans, program operations and youth supported, including admissions and discharges and regularly provides feedback and information to other members of the team to support stabilization of youth supported. Identifies and reports maintenance, upkeep and/or safety concerns to Program Supervisor or appropriate designee. Completes and maintains all necessary trainings and/or certifications, including specialized trainings such as TCI, to ensure compliance with YAI policies and all applicable rules or regulations and applies skills. Provides coverage for other Therapeutic Youth Support Staff as requested, which may include assisting at an off-site location (e.g. hospital) based on needs of program and/or youth supported and/or remaining on shift to ensure maintenance of minimum coverage levels for program. May be required to operate YAI motor vehicle to transport youth to and/or from residence, school, appointments or other locations in the community on a regular basis, with appropriate credentials. Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA) and cooperates with appropriate entities in any inspection, inquiry or investigation. Performs all other duties, as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) Must be at least 18 years of age. Bachelor’s degree in a human services field; or High School Diploma or its educational equivalent and two (2) years of experience serving individuals with mental or behavioral health needs and/or individuals in crisis; or Satisfactory equivalent combination of education, experience and/or training. Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Individual Service Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff, which may include running. Effective written and oral communication skills, including the ability to appropriately document services provided for billing and tracking purposes. Commitment to maintaining the highest levels of ethical standards and integrity and enthusiasm for working with children. Willingness to take initiative and ability to demonstrate positivity, patience, empathy and compassion while supporting youth who are in crisis and to effectively self-regulate emotions in stressful situations. Ability and willingness to assist with a variety of supports and ADLs as requested, which may include exposure to and/or handling of bodily fluids. Basic computer skills, including email, utilizing Workday and related electronic medical record and/or other documentation systems to complete tasks. Must hold or obtain and maintain or complete all program-specific trainings and/or certifications in accordance with individualized needs, conditions and/or OMH regulations, as assigned by supervisor. Ability to develop and maintain effective and appropriate relationships with youth supported, in alignment with YAI’s mission and vision. Ability to remain calm and to exercise good judgment and problem-solving ability during unanticipated challenges that relate to safety and security issues. Ability to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. Preferred Qualification Requirements (desired requirements beyond MQRs above) Valid Driver’s License Familiarity with behavioral/mental health diagnoses Experience working with children in crisis or with mental/behavioral health needs and/or in a residential services setting Compensation: $22.00 hourly All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Key/Essential Functions & Responsibilities Responsible for the overall supervision, protection and care of youth supported at all times, including maintenance of program guidelines for the protection of individuals, facilitating learning and training in fire safety and identifying and appropriately escalating signs of an individual’s potential harm to self or others. Provides all services in accordance with agency philosophy and department practices and in compliance with Federal, State, Local and regulatory requirements, specifically NYS Office of Mental Health (OMH) and escalates concerns or questions to supervisor. Supports children in attaining their own unique, behavioral, emotional, intellectual and developmental gains, interacting and intervening as prescribed by individual treatment plans by teaching and fostering skill development, supporting and maximizing strengths, interests and abilities and displaying patience and tolerance while providing therapeutic support to facilitate returns to their homes. Develops an understanding of specific needs of children during their stays, providing support in a variety of settings and in accordance with each youth’s individualized service plan, developing and maintaining appropriate and positive relationships by demonstrating proper social boundaries, actively involving youth in all facets of programming and displaying supportive demeanor and an unconditional positive regard for the youth. Ensures health, wellness and safety of the youth we support by maintaining a physically and emotionally safe, secure, organized and clean therapeutic environment, which includes performing regular laundry and cleaning duties, as needed, providing appropriate supervision and managing crisis situations while adhering to applicable policies, procedures and regulations. Utilizes appropriate therapeutic crisis intervention deescalation techniques and/or prescribed interventions (proximity, time and space, caring gestures, etc.), responding timely and appropriately to redirect or prompt youth experiencing stress and/or self-injurious behavior. Ensures the needs of the youth supported are met by adhering to person-centered individualized plans, supporting therapeutic interventions and activities, encouraging socialization and stabilization and reporting any changes in behavior or other signs and symptoms to clinical and/or leadership team. Assists with a variety of tasks for youth we support, ensuring adherence to applicable and/or mandatory activity schedules as appropriate/authorized, including: Providing or supporting personal care, such as laundry and housekeeping. Assisting with other activities of daily living (ADLs), which may include intimate care or personal hygiene. Observing to ensure that medication is taken as prescribed. Assisting with homework or other remote learning educational activities. Teaching/developing skills. Assisting in communication, self-expression and resolving disputes amongst youth. Providing supervision for and/or planning and preparing balanced meals and snacks in accordance with dietary restrictions and guidelines of modified diets. Transporting and escorting youth on recreational activities, medical appointments and/or to other mandatory activities, such as school, etc. Utilizes safe and appropriate handing procedures when working with youth and implements infection control protocols. Understands behavior as communication and employs person-centered thinking to support positive interactions and prevent further escalation. Collects, records and summarizes data regarding youth supported including charting where prescribed by treatment plan and responses to therapeutic interventions, behaviors, signs, symptoms, setting events, triggers and effective interventions in accordance with all applicable requirements. Completes all paperwork and written records related to individual treatment in appropriate formats, including but not limited to medical and medication management and monitoring, treatment records, progress, behavior and incident reports, data collection, billing records, charting and daily notes accurately, timely and in compliance with all relevant laws, rules and/or regulations. Appropriately documents all interactions with any external entity regarding youth supported, including families and reports errors, incidents or emergencies in compliance with all applicable requirements, including reporting incidents of child maltreatment, neglect and/or abuse. Participates in interdisciplinary team or other program/staff meetings and reviews communication, shift or other logs to receive updates and information relating to treatment plans, program operations and youth supported, including admissions and discharges and regularly provides feedback and information to other members of the team to support stabilization of youth supported. Identifies and reports maintenance, upkeep and/or safety concerns to Program Supervisor or appropriate designee. Completes and maintains all necessary trainings and/or certifications, including specialized trainings such as TCI, to ensure compliance with YAI policies and all applicable rules or regulations and applies skills. Provides coverage for other Therapeutic Youth Support Staff as requested, which may include assisting at an off-site location (e.g. hospital) based on needs of program and/or youth supported and/or remaining on shift to ensure maintenance of minimum coverage levels for program. May be required to operate YAI motor vehicle to transport youth to and/or from residence, school, appointments or other locations in the community on a regular basis, with appropriate credentials. Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA) and cooperates with appropriate entities in any inspection, inquiry or investigation. Performs all other duties, as assigned. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) Must be at least 18 years of age. Bachelor’s degree in a human services field; or High School Diploma or its educational equivalent and two (2) years of experience serving individuals with mental or behavioral health needs and/or individuals in crisis; or Satisfactory equivalent combination of education, experience and/or training. Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Individual Service Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff, which may include running. Effective written and oral communication skills, including the ability to appropriately document services provided for billing and tracking purposes. Commitment to maintaining the highest levels of ethical standards and integrity and enthusiasm for working with children. Willingness to take initiative and ability to demonstrate positivity, patience, empathy and compassion while supporting youth who are in crisis and to effectively self-regulate emotions in stressful situations. Ability and willingness to assist with a variety of supports and ADLs as requested, which may include exposure to and/or handling of bodily fluids. Basic computer skills, including email, utilizing Workday and related electronic medical record and/or other documentation systems to complete tasks. Must hold or obtain and maintain or complete all program-specific trainings and/or certifications in accordance with individualized needs, conditions and/or OMH regulations, as assigned by supervisor. Ability to develop and maintain effective and appropriate relationships with youth supported, in alignment with YAI’s mission and vision. Ability to remain calm and to exercise good judgment and problem-solving ability during unanticipated challenges that relate to safety and security issues. Ability to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. Preferred Qualification Requirements (desired requirements beyond MQRs above) Valid Driver’s License Familiarity with behavioral/mental health diagnoses Experience working with children in crisis or with mental/behavioral health needs and/or in a residential services setting Compensation: $22.00 hourly All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Outsite is seeking a proactive and service-driven Community & Property Manager to oversee our Chelsea location and deliver an exceptional experience for our global community of guests. This role combines hands-on property management with community engagement, ensuring that both the physical space and the member experience meet Outsite’s standards. It is ideal for someone who is highly organized, thrives in a dynamic environment, and takes ownership of both operations and guest satisfaction. \n \n Location: \n Outsite Chelsea \n 19 Rooms \n \n Qualifications: \n \n\n • 1+ years of experience in hospitality and/or operations\n, • Excellent problem-solving and critical-thinking skills\n, • Outstanding organizational and multitasking abilities\n, • Familiarity with and/or passion for the remote work community is preferred but not required\n, • Must have a high level of customer service and a customer-centric disposition\n, • Self-starter who has the ability to work independently\n, • Team player\n, • Detail-oriented\n, • Must be proficient in communication; both verbal and written\n, • Professional demeanor\n, • Must have great social skills and a good sense and sound judgment in practical matters\n, • Must be punctual and reliable\n, • High hustle quotient: willing to get your hands dirty to move fast and get things done\n, • Must be based in New York City\n, • Hybrid: Both on-site and remote work will be required\n\n \n Key Responsibilities: \n \n Guest Experience \n Deliver a high level of service to ensure a seamless and enjoyable guest experience. Welcome and communicate with guests, both in person and through messaging platforms. Serve as a point of contact for guest questions and concerns before and during their stay. Ensure guests follow house rules and policies. Monitor guest feedback and maintain strong satisfaction metrics, including Net Promoter Score. \n \n Property Management & Operations \n Maintain the location in excellent operating condition through consistent oversight. Conduct regular property and room inspections to ensure quality standards are met. Stage and organize spaces as needed to enhance presentation and functionality. Supervise and coordinate with cleaning teams to ensure timely turnovers and cleanliness. Keep essential amenities and supplies fully stocked. Ensure all property items are in good working condition and address any issues promptly. Oversee maintenance, repairs, and improvements, coordinating with vendors as needed. Remain available for property-related emergencies and ensure timely resolution. \n \n Community Engagement \n Foster a strong sense of community and enhance brand presence locally. Moderate and actively participate in the local WhatsApp group, including weekly posts and ongoing engagement. Organize and attend at least one in-person community event per week. Provide local recommendations and support to enhance the guest experience. Engage with members through the Member Hub with at least one post per month and timely responses. \n \n Who You Are \n Based in New York City. A self-starter who works confidently and independently.Highly organized, detail-oriented, and able to manage multiple priorities effectively.A strong communicator with excellent verbal and written skills. Professional, reliable, and solutions-oriented in approach.Comfortable taking initiative and handling hands-on tasks as needed. Aligned with Outsite’s mission and values.A collaborative team player with a customer-centric mindset. Outgoing, personable, and confident in social interactions, with sound judgment in decision-making. \n \n Role Details \n Start Date: November/December 2026 \n Type: Freelancer Independent Contractor \n Time Commitment: Approximately 30 hours per week \n Compensation: Based on experience \n \n What You’ll Gain \n Hands-on experience managing hospitality operations in a dynamic, community-driven environment.The opportunity to directly impact guest experience and satisfaction. Exposure to property operations, vendor coordination, and community building. A flexible, independent role with autonomy and ownership. Growth opportunities within a fast-growing, global hospitality brand.

Non-profit organization in NYC is seeking a temporary Employee Relations Manager for a 5-month contract. Must have 7+ years of Employee Relations/HR experience. \n \n Hybrid schedule: 4 days onsite, 1 day remote \n Pay rate: $50-58/hr \n \n Employee Relations Manager Key Responsibilities & Duties \n\n • Supervise the investigatory team, ensuring thorough and timely investigations of workplace concerns.\n, • Conduct complex investigations into harassment, discrimination, and other policy violations.\n, • Collaborate with HR and legal teams to resolve employee relations matters effectively.\n, • Provide coaching and guidance to managers on performance improvement plans and disciplinary actions.\n, • Support ADA accommodation processes and ensure compliance with relevant regulations.\n, • Develop training programs to enhance understanding of employee and labor relations.\n, • Maintain accurate documentation and reporting of investigations and resolutions.\n, • Promote inclusivity and restorative practices in conflict resolution and employee engagement.\n\n \n Employee Relations Manager Job Requirements \n\n • Bachelor’s Degree in Human Resources Management or related field, or equivalent experience.\n, • Minimum of 7 years of experience in HR, with a focus on employee relations.\n, • Preferred SHRM certification (SHRM-CP or SHRM-SCP) and experience with EEO investigations.\n, • Knowledge of employment laws and inclusive employee engagement practices.\n, • Proficiency in Microsoft Office Suite and case management tools.\n, • Strong interpersonal and communication skills for effective collaboration across all levels.\n, • Ability to manage multiple tasks in a fast-paced environment with attention to detail.\n, • Commitment to confidentiality, integrity, and respect in all professional interactions.\n

Job Description Provide a short description of the Position: The candidate for this position will be responsible for providing technical support for hardware and software for end users. This position will oversee and establish Service Desk processes designed to enable the delivery of high-quality service to end users and ensure service support and delivery are in place to meet the agency's business needs. Provide a list of the day-to-day tasks to be performed by the Selected Candidate: Develop and document architectural design for endpoint hardware as well as operating systems configurations and management capabilities Perform secure baseline image creation and tailoring of Windows operating system images for specific hardware configurations from a common core baseline Support application packaging, deployments, documentation and release control in an Enterprise environment Utilize PowerShell scripting to maximize productivity of platform management Administer corporate mobile device management solution Maintain platform security and compliance in alignment with agency's cyber security program to protect data Define, create and test Group Policies and updates for endpoint OS Utilize standard enterprise tools to develop or implement infrastructure hardware, software or other technical components Provide preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability Work alongside business operations teams, project management teams, and additional IT teams to coordinate work efforts and establish processes Perform system software and hardware upgrades and changes; including planning, scheduling, testing and coordination Monitor, measure and test current/new infrastructure products and services Perform operational, project and support tasks with little to no supervision, while meeting or exceeding SLAs and performance expectations. Develop and ensure deployment documentation such as design and environment specifications, user and technical manuals, and process documentation. Works with and troubleshoots remote access technologies (VPN, terminal services) Maintain Active Directory Group Policy and Preference management Monitor operating system & apply patching when applicable Collaborate with internal and external application support, systems infrastructre, security, network, telecom, and service desk departments to deliver the best desktop experience to the enterprise Conduct proof of concepts and evaluation of new client computing hardware and software technology and research and develop new procedures that streamline operational processes Subject Matter Expert on highly complex issues for Desktop and Service Support teams

Job Description Job Title: IT Specialist - Expert Task ID: HBITS-08-15027 Position Duration: 30 Months Client: State of NY Agency: Department of Financial Services Interview : In-Person Please call (703) 466-0951 | (571) 351-1868 | (703) 348-3018 or email at nysreqs@ilinksolutions.com Description • Develop and document architectural design for endpoint hardware as well as operating systems configurations and management capabilities, • Perform secure baseline image creation and tailoring of Windows operating system images for specific hardware configurations from a common core baseline, • Support application packaging, deployments, documentation and release control in an Enterprise environment, • Utilize PowerShell scripting to maximize productivity of platform management, • Administer corporate mobile device management solution, • Maintain platform security and compliance in alignment with agency's cyber security program to protect data, • Define, create and test Group Policies and updates for endpoint OS, • Utilize standard enterprise tools to develop or implement infrastructure hardware, software or other technical components, • Provide preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability, • Work alongside business operations teams, project management teams, and additional IT teams to coordinate work efforts and establish processes, • Perform system software and hardware upgrades and changes; including planning, scheduling, testing and coordination, • Monitor, measure and test current/new infrastructure products and services, • Perform operational, project and support tasks with little to no supervision, while meeting or exceeding SLAs and performance expectations., • Develop and ensure deployment documentation such as design and environment specifications, user and technical manuals, and process documentation. Works with and troubleshoots remote access technologies (VPN, terminal services), • Maintain Active Directory Group Policy and Preference management, • Monitor operating system & apply patching when applicable, • Collaborate with internal and external application support, systems infrastructre, security, network, telecom, and service desk departments to deliver the best desktop experience to the enterprise, • Conduct proof of concepts and evaluation of new client computing hardware and software technology and research and develop new procedures that streamline operational processes, • Subject Matter Expert on highly complex issues for Desktop and Service Support teams Mandatory Qualifications 1 84 months experience in the field of Desktop Engineering 2 84 months experience with technical approaches in design, build testing and debugging problems 3 84 months experience in mobile device management (MDM) solution 4 84 months experience with Active Directory group policy standard 5 84 months experience with Networking concepts (DHCP, VLANS, ACLs, Firewalls, etc.) 6 84 months experience with organizational skills (effectively manages assigned tickets & queues; properly categorize, document ticket resolution in a timely manner) & ability to handle multiple tasks and shifting priorities (effectively prioritize impact vs. urgency. Ex. Technician is working on a non-urgent task like inventory update then a ticket comes regarding a field users' computer not turning on at all.) 7 84 months experience in Windows 11 including 64 bit operating systems 8 84 months of scripting language experience - Power Shell & VB Script preferred 9 84 months experience with client-based security management tools including anti-virus, PKI, HHD encryption, and general client-based security hardening 10 84 months experience with Window image deployment and package creation/management 11 84 months experience with advanced troubleshooting and support for VPN, VDI, 2 Factor Authentication and network printing 12 84 months active directory management experience 13 84 months experience with cyber security best practices and compliance. (ex: not connecting a suspected infected computer to internal agency network during troubleshooting, confirming users have taking AUP training before technicians install software to access department email from their person phone. If a user reports a suspicious email, making sure users properly report suspicious emails received and properly handle the suspected email). 14 84 months experience with Client workstations hardware and operating systems 15 84 months experience analyzing and problem-solving hardware/software issues 16 84 months of engineer experience; research, analysis, planning and implementation 17 Certifications relevant to MS Windows Required Documentation " Re sume " Copy of Candidate Identification (i.e., Driver's License/Green Card/Visa and Passport if applicable) " Any documents referenced in the above Requested Qualifications (i.e., professional certifications, degrees, etc.) i-Link Solutions requires a Bachelor's Degree or its equivalent in Computer Science, Computer Information Systems, Information Systems or a closely related field of study for all positions. Disclaimer: i-Link Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability

Job Description Provide a short description of the Position: The candidate for this position will be responsible for providing technical support for hardware and software for end users. This position will oversee and establish Service Desk processes designed to enable the delivery of high-quality service to end users and ensure service support and delivery are in place to meet the agency's business needs. Provide a list of the day-to-day tasks to be performed by the Selected Candidate: • Develop and document architectural design for endpoint hardware as well as operating systems configurations and management capabilities, • Perform secure baseline image creation and tailoring of Windows operating system images for specific hardware configurations from a common core baseline, • Support application packaging, deployments, documentation and release control in an Enterprise environment, • Utilize PowerShell scripting to maximize productivity of platform management, • Administer corporate mobile device management solution, • Maintain platform security and compliance in alignment with agency's cyber security program to protect data, • Define, create and test Group Policies and updates for endpoint OS, • Utilize standard enterprise tools to develop or implement infrastructure hardware, software or other technical components, • Provide preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability, • Work alongside business operations teams, project management teams, and additional IT teams to coordinate work efforts and establish processes, • Perform system software and hardware upgrades and changes; including planning, scheduling, testing and coordination, • Monitor, measure and test current/new infrastructure products and services, • Perform operational, project and support tasks with little to no supervision, while meeting or exceeding SLAs and performance expectations., • Develop and ensure deployment documentation such as design and environment specifications, user and technical manuals, and process documentation. Works with and troubleshoots remote access technologies (VPN, terminal services), • Maintain Active Directory Group Policy and Preference management, • Monitor operating system & apply patching when applicable, • Collaborate with internal and external application support, systems infrastructre, security, network, telecom, and service desk departments to deliver the best desktop experience to the enterprise, • Conduct proof of concepts and evaluation of new client computing hardware and software technology and research and develop new procedures that streamline operational processes, • Subject Matter Expert on highly complex issues for Desktop and Service Support teams Position Mandatory Qualification (Per Attachment 7, Section 1.2.4) IT Specialist Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer. What are the daily work hours? (Note if negotiable or list preferred start and end time): 8-4:30 PM, 8:30-5 PM, with 1/2 hour unpaid lunch break What type of software is typically used by the Agency? Windows/JAVA/Oracle What type of hardware is typically used by the Agency? Laptop, desktop, network printers. Position Requested Qualifications (Per Attachment 7, Section 1.2.5) • 84 months experience in the field of Desktop Engineering, • 84 months experience with technical approaches in design, build testing and debugging problems, • 84 months experience in mobile device management (MDM) solution, • 84 months experience with Active Directory group policy standard, • 84 months of engineer experience; research, analysis, planning and implementation, • Certifications relevant to MS Windows, • 84 months experience with Networking concepts (DHCP, VLANS, ACLs, Firewalls, etc.), • 84 months experience with organizational skills (effectively manages assigned tickets & queues; properly categorize, document ticket resolution in a timely manner) & ability to handle multiple tasks and shifting priorities (effectively prioritize impact vs. urgency. Ex. Technician is working on a non urgent task like inventory update then a ticket comes regarding a field users' computer not turning on at all.), • 84 months experience in Windows 11 including 64 bit operating systems, • 84 months experience with Client workstations hardware and operating systems, • 84 months experience with Window image deployment and package creation/management, • 84 months experience with client-based security management tools including anti-virus, PKI, HHD encryption, and general client-based security hardening, • 84 months of scripting language experience - Power Shell & VB Script preferred, • 84 months experience with cyber security best practices and compliance, • 84 months experience with advanced troubleshooting and support for VPN, VDI, 2 Factor Authentication and network printing, • 84 months active directory management experience, • 84 months experience analyzing and problem-solving hardware/software issues Additional Information Requests: Are there additional security requirements for the Authorized User? Yes If YES, include the additional security requirements: Background check including fingerprinting Will additional training potentially be required during the Engagement? Yes If YES, provide description of anticipated training: Any state-mandated OER trainings. What type and/or manner, of knowledge transfer is requested during the Engagement? Formal Documentation Is travel anticipated during the Engagement? No

Job Description Inspiroz is seeking a driven, detail-oriented School Technology Specialist (STS) to join our on-site IT support team in New York City. As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools. Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support. Inspired by our core values of: People Centered, Continuous Learning, Find a Way, Good People, A Better World, Lifelong Partners, Team Players and Ambition, we excel in serving our partners and adapting to their ever-changing technology needs. Take the next step in your IT career, and apply today! Key responsibilities for this position include the following: Technical support and problem resolution • Take the lead in resolving technical issues that require on-site support., • Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices., • Conduct thorough troubleshooting to identify the root cause of problems., • Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required., • Act as the liaison between on-site operations and the remote IT support team in India., • Communicate technical issues and requirements to the remote team accurately and clearly., • Provide detailed information and documentation to facilitate remote troubleshooting and support., • Works closely with the remote service desk team to resolve technical issues., • Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector. Customer support and service • Communicates updates, challenges, and tasks to the client in a clear and timely manner., • Listens actively to client concerns and addresses them appropriately., • Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership., • Assists clients in aligning technology solutions with their specific goals and requirements., • Ensures client satisfaction by following up on issue resolution and providing necessary support., • Takes personal interest in the quality of work and meeting customer needs., • Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions., • Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’ Time Entry and Ticket Management • Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature., • Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration., • Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage., • Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively. Requirements Knowledge of: • Windows Systems, • Mac Systems, • Active Directory, • Networking equipment and concepts, • Hardware repairs and installations Skills • Excellent customer service skills, • Excellent hands-on technical support skills, • Excellent verbal and written communication skills Abilities • Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference., • Ability to adapt to changing situations, be flexible in approach, and effectively multitask., • Ability to self-motivate and work independently when required, taking initiative and ownership of tasks., • Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others. Education: The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications. Experience: The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support. Benefits What Our Ideal Candidate Will Receive: • Salary of $50,000-75,000 depending on experience, • A company focused on maintaining a great company culture, • An opportunity to make a difference in the company and to be rewarded for doing so, • A company that is always looking to improve while adhering to our core principles., • An opportunity for career growth within the organization, • Competitive compensation package with variable pay potential and benefits

Job Description Genesis10 is currently seeking a Junior Generative AI Engineer - Remote position with a Global Law Firm located in New York, NY. This is a direct hire opportunity. You will join an internal AI Acceleration Team building bespoke AI solutions for legal work, drawing on software engineering, data science, and deep domain expertise. In this role, you will help prototype, build, test, and deploy LLM-powered products that extract intelligence from complex legal documents. This is a tight-knit, remote-first team that values growth, honesty, and curiosity, where junior engineers are paired with experienced mentors. Responsibilities: • Under the guidance of senior engineers, help build, test, and improve LLM-powered document analysis features (extraction, classification, risk flagging), • Help clean, structure, and label legal data to power AI systems, building the data pipelines that make models work well in practice, • Implement bounded components of multi-step AI workflows for legal tasks (e.g., due diligence, contract review) by writing tool integrations, prompt chains, and retrieval logic, • Write test cases, contribute to automated evaluation pipelines, and help maintain regression suites, • Participate in cross-functional sessions to understand legal workflows, contribute to acceptance criteria, and iterate based on user feedback and evaluation results Requirements: • Some software development experience (internships, co-ops, or substantial academic/personal projects count), • Hands-on exposure to LLM/GenAI tools or APIs and some experience working with text data (parsing PDFs or HTML, basic text processing, or using an LLM for extraction or classification), • Solid Python skills and comfort with basic SQL, • Conceptual understanding of how RAG pipelines work, with ideally some hands-on experience, • Familiarity with at least one LLM API (OpenAI, Anthropic, or similar), • Basic familiarity with cloud platforms (AWS or Azure) and an understanding of how to evaluate generative AI outputs (accuracy, faithfulness, hallucination), • Strong communication skills: ability to explain what you've built, ask good questions, and clearly describe problems and trade-offs to both technical and non-technical teammates Desired skills: • Experience in a hackathon, open-source project, or fast-paced team environment where you shipped working software quickly, • A degree (Bachelor's or Master's) in Computer Science, Mathematics, Computational Linguistics, or a related quantitative field, • Exposure to an orchestration framework (LangChain, LlamaIndex) or a vector database (Pinecone, Weaviate, pgvector, FAISS), • Curiosity about model-serving infrastructure (vLLM, TGI) or how open-source models are deployed, • Any exposure to legal tech, compliance tech, or other regulated industries where accuracy and auditability are critical, • A personal blog, portfolio project, or open-source contribution demonstrating your interest in NLP, information retrieval, or generative AI, • Any experience with Spark, Databricks, or data pipeline tooling Pay range: $120,000 - $160,000 per year Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: • Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years., • The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years., • Access to an experienced, caring recruiting team (more than 7 years of experience, on average.), • Behavioral Health Platform, • Medical, Dental, Vision, • Health Savings Account, • Voluntary Hospital Indemnity (Critical Illness & Accident), • Voluntary Term Life Insurance, • 401K, • Sick Pay (for applicable states/municipalities), • Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job DescriptionCompany Description Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore & Belagavi, India. We take pride in being an employee-centric organization, offering comprehensive benefits and opportunities. Learn more at betsol.com Job Description Support & Operations • Provide onsite support for Customer offices as needed., • Coordinate with offshore teams (network, security) to facilitate new office locations setup and maintenance tasks., • Facilitate employee onboardings and offboardings., • Install, configure, test, and maintain desktops, laptops, peripherals, and related hardware., • Provide technical support for desktops, laptops, printers, scanners, and other end-user devices., • Troubleshoot and resolve hardware, software, OS, and peripheral-related incidents and service requests., • Contact end users via phone or Microsoft Teams to schedule remote or onsite support sessions., • Deliver timely resolution while maintaining high customer satisfaction. Ticket & Service Management • Monitor, assign, prioritize, and resolve tickets using ITSM tools such as ServiceNow, Jira, or similar platforms., • Adhere to SLA, ticket quality standards, documentation requirements, and escalation procedures., • Perform root cause analysis for recurring issues and collaborate with teams for permanent fixes., • Ensure accurate time tracking, ticket updates, and resolution notes as per ITIL best practices. System & Software Administration • Perform OS installation, reinstallation, upgrades, patching, and configuration for Windows desktops and laptops., • Install, upgrade, and support standard enterprise applications such as Microsoft Office, Acrobat Reader, mail clients, and collaboration tools., • Deploy and maintain antivirus and endpoint protection solutions; detect and remove malware or viruses., • Configure user profiles, email accounts, and basic system policies as required. Network & Connectivity Support • Troubleshoot LAN, Wi-Fi, VPN, and basic network connectivity issues., • Configure and support network and local printers., • Coordinate with network and security teams for escalations related to infrastructure issues. Asset, Inventory & Lifecycle Management • Manage IT assets throughout their lifecycle, including procurement, allocation, tracking, recovery, and disposal., • Maintain accurate asset records using CMDB and asset management tools such as ServiceNow, Insight, HPAM, etc., • Handle IT inventory management, ensuring adequate stock levels for laptops, desktops, accessories, and spares., • Support e-waste management and e-recycling activities in compliance with company policies. User Lifecycle Management • Execute IT onboarding and offboarding activities, including system setup, access provisioning, asset handover, and recovery., • Ensure data security and compliance during employee exits by following standard IT procedures. Compliance, Documentation & Continuous Improvement • Follow IT policies, security standards, and compliance requirements., • Create and update technical documentation, SOPs, and knowledge base articles., • Proactively identify opportunities to improve processes, automation, and service delivery., • Collaborate with cross-functional IT teams for projects, upgrades, and rollouts. Qualifications Required Skills & Competencies Experience: 3+ years of experience covering the following: • Must have experience providing onsite support at customer locations., • Strong experience with Windows and Mac OS installation, configuration, troubleshooting, and support., • Hands-on experience with hardware equipment such as helping setup firewalls, server racks, switches, access points, and cabling., • Hands-on experience with software troubleshooting., • Experience with employee onboarding and offboarding., • Experience with laptop setup automation such as Dell autopilot or similar platforms., • Experience with printer configuration, email setup, Wi-Fi, and LAN connectivity issues., • Experience with ITSM tools (ServiceNow, Jira, etc.) and CMDB-based asset management., • Experience with ITIL processes: Incident, Request, Problem, and Change Management., • Excellent verbal and written communication skills with the ability to interact with global users and strong vendor management., • Strong analytical, troubleshooting, and independent problem-solving skills., • Must have current enterprise (mid to large size organizations) experience in IT support or experience working with an MSP provider., • Must be willing to commute and work on-site at client locations in NY and NJ, 2-3 times per week. Travel expense reimbursement policy provided. Certifications (Preferred) • MCSE, MCITP, MCTS, or equivalent certifications are an added advantage. Education • Bachelor’s Degree in an IT-related discipline or equivalent. Additional Information Applicants must be authorized to work in the United States. This position is not eligible for employment visa sponsorship now or in the future. We know great talent comes from many backgrounds. If you’re excited about this role but don’t meet every qualification, we still encourage you to apply. We value curiosity, ambition, and a willingness to grow. At BETSOL, we foster an environment where diverse perspectives are valued and everyone feels empowered to contribute. Hiring decisions are based on qualifications, merit, and business needs. Benefits & Perks We offer a comprehensive and competitive benefits package designed to support your well-being, growth, and overall experience: • Competitive salary, • Medical, dental, and vision coverage, • 401(k) with company match, • Flexible PTO + paid holidays, • Hybrid work flexibility, • Learning & development support, • Inclusive, team-driven culture, • Opportunities to work with and learn from teams across the world BETSOL is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines.

Job Description Desktop/Workstation Design Engineer Employment Type: Full-Time, Experienced Department: Information Technology CGS is seeking an experienced Desktop/Workstation Design Engineer to participate in architecture discussions, system reviews, design planning, and technology roadmap planning for current and future desktop integration efforts. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Acts as the Subject Matter Expert for the development and implementation of the Desktop Operating System (OS) Images. - The candidate engineers’ robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM) and the Microsoft Deployment Toolkit (MDT). - Develops tests and implements software distribution packages, to include updates to software applications to be applied to desktops, laptops, tablets, and servers used within the enterprise. - Provides information and recommendations to meet various user-based software requirements. - Strong familiarity with scripting languages such as Powershell and VB script. - Implements server OS deployment methodologies to include automated server build processes. - Provides support for an OS patching infrastructure such as HCL BigFix or Windows Update/MECM that applies mandatory security updates to enterprise systems. - Analyzes, evaluates, and recommends desktop, laptop, tablet, and server hardware. - Performs security related tasks which include, documentation, vulnerability scan review, assessment support, patch management, and auditing as required. Qualifications: - The ideal candidate for this position will possess experience with integrating and upgrading desktops and laptops from the Windows 7 operating system to Windows 10 operating system, upgrading Microsoft and 3rd party applications, and have experience with litigating software such as Ipro and Concordance. - The ability to work independently with only minor guidance is a must. Our team is engineering a Windows 10 image on an Intel based system which will be integrated with Microsoft Exchange 2013, Microsoft Office 2013, and various 3rd party applications. · Windows OS engineering experience · Understanding of the application of security controls on the image · Microsoft Office engineering experience · Integrating anti-virus applications in an image · VPN/Remote access (Cisco Secure Access with RSA a plus) · Windows Scripting experience · Good writing skills Ideally, you will also have: - VB and/or VBA coding experience a plus · VDI/Citrix experience · SMS/SCCM experience a plus · Understanding of PKI · VMWare experience · Litigating software such as Ipro and Concordance Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Overview Welo Data is looking for detail-oriented and reliable individuals to join our team as Data Labeling Analysts, supporting speech and voice AI systems. This is a high-impact production role focused on building the datasets that power real-world AI systems. You’ll be working with audio, speech, and language data — helping ensure models are trained on accurate, well-structured, and representative inputs. While this role is more execution-focused than evaluation-heavy roles, it still requires strong judgment, attention to detail, and consistency. The work sits at the intersection of language, data, and AI systems — where precision and discipline matter at scale. We’re looking for people who are dependable, focused, and take pride in producing high-quality work, even across repetitive workflows. Project Details • Job Title: Project Perseus | Speech & Voice AI Analyst – English(UK) Speakers, • Hiring in: Onsite (Bay Area, Seattle, NYC, or client-dependent), • Hours: Full-time, 40 hours per week, • Employment Type: W2 Full-Time Employee, • Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship), • Pay Rate: $28/hour Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Los Angeles, Washington DC, Boston. Please only apply if you meet this location requirement. What You’ll Do • Evaluate AI model outputs and provide structured, high-quality feedback, • Perform audit-based reviews of data and model behavior — identifying patterns, edge cases, and failure modes, • Apply guidelines thoughtfully — and flag when they don’t reflect real-world scenarios, • Contribute to improving evaluation frameworks, not just executing them, • Identify trends in model performance and communicate insights clearly, • Participate in team discussions, calibrations, and stakeholder syncs, • Partner with leads and cross-functional teams to refine quality standards, • Document findings in a clear, concise, and actionable way What We’re Looking For • Full professional proficiency in British English, • Strong written communication skills and language fundamentals, • 1 year of work experience in data labeling, annotation, or content-focused work; or a Bachelor's degree or equivalent academic qualification in a related field., • Ability to follow detailed instructions and apply guidelines consistently, • High attention to detail and ability to maintain accuracy in repetitive tasks, • Comfort working in structured, process-driven environments, • Ability to manage time effectively and maintain steady output, • Willingness to ask questions and escalate when needed, • Basic familiarity with AI, speech technology, or language data is a plus Benefits • Paid Vacation: 6 days, • Paid Company Holidays: 2 days (Memorial Day and Labor Day), • Paid Sick Leave: accrued per applicable state law and company policy, • Medical, Dental, and Vision Insurance (eligibility applies), • Health Savings Account (HSA), • 401(k) Retirement Plan, • Employee Assistance Program, • Additional voluntary benefits (life, accident, critical illness, etc.) Onsite Perks (where applicable): Free breakfast, lunch, and dinner Stocked micro-kitchens with snacks and beverages Commuter benefits, including shuttles and bike-to-work options Unique campus features depending on location

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Desktop Support Technician’s role is to support and maintain organizational computer systems, desktops, peripherals, and mobile devices. That include installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or through work order) in a timely manner and accurate fashion, and provide end-user assistance where required. Primary support contact for the building and maintenance of all Windows and Linux servers. In-depth advanced application deployment, upgrades and support for third party applications. Participate in the planning and configuration of business continuity for all departmental applications and servers. Perform tasks related to patch management monthly cycles. What you’ll be responsible for: • Server building and maintenance., • Workstation and server monthly patch management., • Business continuity planning and execution., • To assist our users with any logged IT related incident when called upon., • Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the end user as soon as possible; escalating incidents to other support teams where necessary., • To accurately record, update and document requests using the IT ticketing system., • Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end-users, and recommend and implement corrective solutions, including off-site repair for remote users as needed., • Install, configure, test, maintain, monitor, and troubleshoot end-user and network hardware, peripherals devices, printing/scanning devices, presentation equipment, software and other products in order to deliver required desktop service levels., • Collaborate with Technology team members to ensure efficient operation of the organization’s desktop computing environment., • Receive and respond in a timely manner to incoming calls, and work orders regarding desktop problems., • If necessary, liaise with third-party support to resolve technical problems with desktop computing equipment and department software., • Assist at helpdesk during staff shortage occurrences., • Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels of the organization., • Recommend and implement upgrades on systems to ensure longevity., • Perform related duties consistent with the scope and intent of the position. What you’ll bring: • Organized; sets priorities; meets deadlines, • Excellent end-user service skills, • General knowledge of computer terminology., • Excellent communication skills. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $25.40 to $40.18 hourly. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for a discretionary bonus, 401(k) with an 6% employer match per pay period. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually.

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Computer and Information Systems Managers Type: Contract Compensation: $70–$110/hour Location: Remote Duration: 4–6 weeks Commitment: 20+ hours/week Role Responsibilities • Evaluate AI-generated project plans, technical standards, and incident responses for quality and accuracy., • Compare AI-generated responses based on operational soundness and technical rigor., • Review IT management scenarios involving system prioritization and vendor coordination., • Provide expert feedback on technical support and team assignments., • Work independently and asynchronously to meet deadlines and improve AI model performance. Qualifications Must-Have • 4+ years of experience in IT management roles such as IT Manager, IS Manager, or IT Director., • Experience directing activities across electronic data processing and information systems., • Ability to commit 20+ hours per week., • Strong written English communication skills. Start Date • Immediate Compensation & Legal • Task-based payment upon first task approval. Hourly payment for subsequent tasks. Application Process (Takes 20–30 mins to complete) • Upload resume, • AI interview based on your resume, • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome, • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job Description Position: Help Desk Technical Engineer About United Metro Energy United Metro Energy Corp. is a premier, privately held energy provider headquartered in Greenpoint, Brooklyn. As a leading distributor in the NYC metropolitan area, we deliver comprehensive, 24/7 retail residential, commercial, and wholesale energy solutions. Our diverse product suite features traditional heating oil, ultra-low sulfur diesel, gasoline, and advanced HVAC services. Driven by our massive infrastructure, private terminals, and an extensive company-owned fleet, we provide uncompromised reliability and dependable value to communities across the New York Metropolitan area. Position Overview The Help Desk Technical Engineer will possess a friendly presence and helpful attitude with an ability to work well with others and will be the first point of contact for users calling into the Help Desk with technical issues. All incidents will be handled via deskside support, phone, and remote support. Duties and Responsibilities including, but not limited to: · Monitor Help Desk ticketing system for incoming requests and resolve technical issues as required. o Phone, remote, email, and onsite support for end users o Start to completion of incident resolution o Documentation of all incidents into Help Desk call tracking system o Train users in common IT related tasks · Recommend and implement: o New IT Projects and capabilities and o Process and systems documentation o IT processes for greater efficiencies and/or cost savings. · Oversee infrastructure and application maintenance and upgrades. · Escalate issues to other members of the IT Department or Business owners as required. o Dispatch vendors for incidents (if necessary) Skills, Qualifications & Requirements · Experience: 2-4 years of experience providing technical support in a corporate environment · Skills: o Troubleshooting hardware/software issues o Experience utilizing a ticketing system (Spiceworks) o Windows 11, Windows Server, Linux o Experience with Lansweeper a plus o Knowledge of IT Security concepts (firewalls, MFA, AV, EDR, and XDR systems) o Experience with AV, EDR and XDR systems. o Basic Network troubleshooting (switch and wireless AP) o Microsoft Office & Google Workspace applications o Google Workspace (Email, Drive, Calendar, Vault, Gemini) administration o Active Directory o Troubleshoot and support connectivity & remote access issues o Provide Help Desk metrics to management o Excellent communication skills both oral and written o Customer focused o Preferred to have CompTia A+ certification o Experience with MFA administration · Work Environment: In office 5 days a week. Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work. · Physical Demands: While performing the duties of this job, the associate is frequently required to stand; walk; sit; use hands to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or listen; and smell. The associate must frequently lift and/or move up to 15 pounds. • Education: Bachelor’s degree., • Travel: Willingness to travel to other company office locations (Calverton, Riverhead, Woodbridge-NJ, Manhattan). What We Offer • Competitive base salary., • Comprehensive health, dental, and vision insurance., • 401(k) retirement plan with company match., • Paid time off and company holidays., • Career growth potential within an established, essential NYC enterprise.\nCompany Description Leading energy infrastructure company providing fuels that keeps the the "city that never sleeps" running. Leading energy infrastructure company providing fuels that keeps the the "city that never sleeps" running.

Job Description Provide a short description of the Position: The candidate for this position will provide technical support for hardware and software. This position will deliver high-quality service to end users and ensure service support and delivery are in place to meet the agency's business needs. Provide a list of the day-to-day tasks to be performed by the Selected Candidate: • Taking care of level 2 tickets (and level 1 when necessary ex: answer phone, create tickets)., • Onboarding new staff (equipment deployment), offboarding staff, training state staff, providing support for issues that need to be escalated and completed in a timely manner., • Utilize PowerShell scripting to maximize productivity of platform management., • Administer corporate mobile device management solution., • Maintain platform security and compliance in alignment with agency's cyber security program to protect data., • Test Group Policies and updates for endpoint OS., • Utilize standard enterprise tools to develop or implement infrastructure hardware, software, or other technical components., • Provide preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability., • Work alongside business operations teams, project management teams, and additional IT teams to coordinate work efforts and establish processes., • Perform system software and hardware upgrades and changes; including planning, scheduling, testing and coordination., • Monitor, measure, and test current/new infrastructure products and services., • Perform operational, project, and support tasks with little to no supervision, while meeting or exceeding SLAs and performance expectations., • Develop and ensure deployment documentation such as design and environment specifications, user and technical manuals, and process documentation., • Use of remote access technologies (VPN, terminal services)., • Collaborate with internal and external application support, systems infrastructure, security, network, telecom, and service desk departments to deliver the best desktop experience to the enterprise. Position Mandatory Qualification (Per Attachment 7, Section 1.2.4) Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer. What type of software is typically used by the Agency? Windows/Java/Oracle What type of hardware is typically used by the Agency? Server, Laptops, desktops, printers and other peripherals. Position Requested Qualifications (Per Attachment 7, Section 1.2.5) • 36 Months experience in the field of Desktop Support, • 36 Months experience with technical approaches in design, build testing, and debugging problems., • 36 Months experience in mobile device management (MDM) solutions., • 36 Months experience with Active Directory group policy standards, • 36 Months experience with Networking concepts (DHCP, VLANs, ACLs, Firewalls, etc)., • 36 Months of Windows 7 & 10 experience including 64 bit operating systems., • 36 Months of experience with Window image deployment using MDT., • 36 Months of experience with client-based security management tools including anti-virus, PKI, HDD encryption, and general client based security hardening., • 36 Months of scripting language experience - Power Shell preferred, • 36 Months of engineer experience: research, analysis, planning and implementation., • Certifications relevant to MS Windows, • 36 Months experience with advanced troubleshooting and support for VPN, 2 Factor Authentication, and network printing., • 36 Months active Directory management experience, • 36 Months experience with cyber security best practices and compliance, • 36 Months experience with Client workstation hardware and operating systems, • 36 Months of experience of analytical and problem-solving abilities dealing with hardware and software issues. What is the format of the Candidate interview? In-person Is telecommuting allowed for this position? No What are the daily work hours? 8:00-4:30 PM, 8:15-4:45 PM, 8:30-5 PM, 9-5:30 PM; with 1/2 hour unpaid lunch break

Job DescriptionONLY CONSIDERING CANDIDATES WITH 5+ YEARS OF EXPERIENCE WHO RESIDE WITHIN A COMMUTABLE DISTANCE TO BROOKLYN, NY- NOT OPEN TO RELOCATION “Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.” About the Company: GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement. Job Title: Senior IT Specialist Task Order: HBITS-07-14370 Agency: State of New York – Office of Addiction Services and Supports Location: Hybrid – Brooklyn, NY Duration: 30 Months Rate: Depends on experience Position Overview This HBITS role supports the ongoing operation of personal computing devices, applications, and network resources in the OASAS location; ensuring the standardized, efficient, and reliable operation of the office’s PCs, network, file and print services, and video teleconferencing environment. This role provides hands-on and remote (as necessary) technical assistance to end-users in response to agency ITSM incidents and requests. Support may entail resolving and/or escalating general day-to-day trouble tickets, as well as providing teleconference/video conference support to agency staff. Qualifications • IT Specialist: Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms – beyond that of a Programmer., • Senior (5–7 years): Candidate is able to work independently, without assistance, and provides guidance to others. May have an advanced education., • 6.5 years of technical experience in end-user desktop troubleshooting and support., • 6.5 years of technical experience with office-wide PC, laptop, network, and printer/peripheral troubleshooting and support activity., • 6 years of experience with ticket management software and related procedures (e.g., ITSM ServiceNow)., • 6 years of experience supporting, troubleshooting, and operating video-teleconference equipment., • 6 years of experience with the Microsoft Suite of products as well as Desktop Operating Systems., • 4 years of experience working as a support manager in an IT environment with responsibility for self-managing and supporting all aspects of IT within a setting supporting 75+ staff., • 4 years of experience in understanding and compliance with confidentiality related to sensitive data (e.g., HIPAA/HITECH Law, Pub 1075)., • 4 years of experience in a customer service–related support position providing direct, in-person technical support to Executive-level clients/customers and administrators., • 4 years of experience managing and prioritizing support calls., • 2 years of experience with internet-based teleconference software support (e.g., WebEx, MS Teams, Zoom). Day-to-Day Tasks • Monitor and oversee the local technical environment to ensure proper functioning (e.g., ensure network infrastructure, video conference, and other local systems are operational)., • Work with client agency to ensure timely incident reporting and service request entry through ITSM ServiceNow., • Understand the ITS organization in order to work effectively with ITS Dedicated Support Team, Workplace Services, and Enterprise Operations teams to ensure timely resolution and appropriate escalation., • Support end-user desktop environment and ensure automated updates of PCs and laptops via central operations occur., • Triage and resolve user access issues., • Provide direction to agency for submitting tickets, requesting training, and locating resources offered by ITS., • Ensure familiarity and proficiency in technical support of video conferencing equipment; reach out to ITS colleagues and/or vendor support (when available) for assistance., • Provide basic ‘how-to’ instruction to users for common desktop functionality/software issues and for establishing video conference calls and use of technology to present or share information. Ideal Candidate Profile • Proven ability to work independently and manage multiple technical priorities in a fast-paced environment., • Strong interpersonal and communication skills, especially in supporting executive or administrative users., • Excellent troubleshooting and problem-solving abilities with a customer-focused mindset., • Knowledge of ITSM workflows, ticket escalation, and documentation best practices., • Understanding of information security and compliance standards such as HIPAA/HITECH.Work Environment, • Hybrid schedule with both on-site and remote support duties., • Collaboration with internal IT teams and external vendors for incident resolution and project coordination., • End-user environment of approximately 75+ staff. Required Documents • Résumé, • Copy of candidate identification (driver’s license, passport, visa if applicable), • Degree/certifications (if applicable), • Three professional references, • Completed Form 2 GDR is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to equal opportunity in all aspects of employment, including hiring, promotion, compensation, and benefits. Powered by JazzHR vPx1z4HXet

Job Description Provide a short description of the Position: The candidate for this position will provide technical support for hardware and software. This position will deliver high-quality service to end users and ensure service support and delivery are in place to meet the agency's business needs. Provide a list of the day-to-day tasks to be performed by the Selected Candidate: Taking care of level 2 tickets (and level 1 when necessary ex: answer phone, create tickets). Tasks include but not limited to: onboarding new staff (equipment deployment), offboarding staff, training state staff, providing support for issues that need to be escalated and completed in a timely manner. Utilize PowerShell scripting to maximize productivity of platform management. Administer corporate mobile device management solution. Maintain platform security and compliance in alignment with agency's cyber security program to protect data. Test Group Policies and updates for endpoint OS. Utilize standard enterprise tools to develop or implement infrastructure hardware, software, or other technical components. Provide preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability. Work alongside business operations teams, project management teams, and additional IT teams to coordinate work efforts and establish processes. Perform system software and hardware upgrades and changes; including planning, scheduling, testing and coordination. Monitor, measure, and test current/new infrastructure products and services. Provide preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability. Monitor, measure, and test current/new infrastructure products and services. Perform operational, project, and support tasks with little to no supervision, while meeting or exceeding SLAs and performance expectations. Develop and ensure deployment documentation such as design and environment specifications, user and technical manuals, and process documentation. Use of remote access technologies (VPN, terminal services) Collaborate with internal and external application support, systems infrastructure, security, network, telecom, and service desk departments to deliver the best desktop experience to the enterprise.

Job Description IT Help Desk Technician I Full-Time, Non-Exempt · New York, NY · Reports to: Director, Digital Projects ABOUT JAZZ AT LINCOLN CENTER The mission of Jazz at Lincoln Center is to entertain, enrich and expand a global community for jazz through performance, education, and advocacy. We believe jazz is a metaphor for Democracy. Because jazz is improvisational, it celebrates personal freedom and encourages individual expression. Because jazz is swinging, it dedicates that freedom to finding and maintaining common ground with others. Because jazz is rooted in the blues, it inspires us to face adversity with persistent optimism. Jazz is one of America’s most profound and enduring cultural contributions, inseparable from the story of this country, its history, its struggles, its democratic ideals, and its continuing evolution. We are stewards of that legacy. The three pillars of our work—performance, education, and advocacy—are one mission expressed three ways, each reinforcing and requiring the other two. You cannot perform without honoring the history that gives the music meaning. You cannot educate without the conviction that what you are teaching deserves to outlast you. You cannot advocate without the lived experience of the art itself. We look for people who feel that wholeness in full, across all three pillars. POSITION DESCRIPTION The IT Help Desk Technician I serves as the first point of contact for employees requiring technical assistance and is responsible for providing timely, professional, and effective support for day-to-day technology needs. The position provides frontline support for computer hardware, software, user accounts, network connectivity, printers, mobile devices, audiovisual equipment, and other technology used throughout the organization. The IT Help Desk Technician I receives, documents, troubleshoots, and resolves technical issues using established procedures, available support resources, and independent troubleshooting. The Technician is expected to take ownership of support requests through resolution whenever possible and to research and troubleshoot unfamiliar issues within the scope of the position. When an issue requires specialized expertise, elevated administrative access, vendor intervention, or changes to core systems or infrastructure, the Technician will escalate the issue to the appropriate resource, including the Network Administrator, SaaS support resources, or Director of Information Technology. The Technician is responsible for ensuring that relevant troubleshooting, user impact, and supporting information are documented and communicated as part of the escalation. The IT Help Desk Technician I also supports employee onboarding and offboarding, workstation deployment, user account administration, software installation, endpoint maintenance, routine system administration, and technology upgrades. The position participates in and executes approved maintenance procedures, including software updates, patches, system upgrades, and other scheduled Technology activities. KEY RESPONSIBILITIES • Serve as the first point of contact for Technology support requests received through the help desk system, email, phone, or in person, ensuring requests are acknowledged, prioritized, and accurately documented., • Take ownership of support requests through resolution whenever possible, performing appropriate troubleshooting, research, testing, and follow-up., • Diagnose and resolve hardware, software, operating system, application, printing, account access, connectivity, peripheral, and other common end-user technology issues., • Provide support for common user issues including password resets, account access, software installation, application configuration, Wi-Fi and network connectivity, printers, email, and collaboration tools., • Create, update, prioritize, and maintain support tickets with clear documentation of reported problems, troubleshooting performed, communications with users, and final resolutions., • Escalate issues requiring specialized expertise, elevated administrative access, vendor assistance, or changes to core infrastructure to the appropriate resource, including the Network Administrator, SaaS support resources, or Director of Information Technology., • Ensure escalated issues include clear documentation of the reported problem, user impact, troubleshooting performed, results, and other information necessary for the receiving resource to continue troubleshooting efficiently., • Maintain visibility of escalated tickets as appropriate, communicating status and resolution information to affected users and following up to confirm successful resolution., • Support employee onboarding, offboarding, and role changes, including account provisioning and deactivation, access and permission changes, workstation preparation, software installation, and equipment deployment., • Configure, deploy, maintain, and troubleshoot desktops, laptops, mobile devices, printers, peripherals, conference room technology, and other end-user equipment., • Perform routine user account and access administration according to established authorization, security, and access-control procedures., • Participate in and execute approved maintenance procedures, including operating system and application updates, security patches, software deployments, endpoint configuration changes, and scheduled system upgrades., • Assist with routine system administration and operational Technology tasks according to established procedures, including endpoint management, software deployment, device configuration, account administration, and system monitoring., • Monitor maintenance and deployment activities and escalate failed updates, unexpected behavior, service interruptions, cybersecurity concerns, or other issues requiring additional investigation., • Provide support for conference rooms, audiovisual equipment, video conferencing platforms, presentations, and other meeting technology., • Maintain accurate hardware, software, and equipment records and assist with inventory management and lifecycle tracking of organizational technology assets., • Maintain accurate records within the help desk and asset management systems, including troubleshooting activities, resolutions, equipment assignments, and relevant system changes., • Develop and maintain Technology documentation, standard operating procedures, troubleshooting guides, knowledge base articles, and frequently asked questions to improve support consistency and facilitate efficient resolution of common issues., • Identify recurring technical issues and communicate trends, potential root causes, documentation gaps, and opportunities for process or technology improvements to the Technology team., • Provide clear and professional communication to users throughout the support process and explain technical issues and solutions in language appropriate for non-technical users., • Follow organizational Technology policies and procedures related to cybersecurity, account management, data protection, acceptable use, software installation, equipment handling, and escalation of security-related incidents., • Participate in Technology projects, system deployments, equipment refreshes, upgrades, and other departmental initiatives as assigned. QUALIFICATIONS • Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field preferred, or an equivalent combination of education, training, and professional experience., • One to three years of experience providing Help Desk, Desktop Support, Technical Support, or similar end-user technology support preferred., • Working knowledge of Microsoft Windows and macOS operating systems., • Experience supporting Microsoft 365 applications and common workplace productivity and collaboration tools., • Familiarity with user account administration, permissions, password management, and directory services such as Microsoft Active Directory and Microsoft Entra ID., • Basic understanding of networking concepts including TCP/IP, Wi-Fi, DNS, DHCP, VPN, and internet connectivity., • Experience troubleshooting desktops, laptops, printers, mobile devices, peripherals, and common business applications., • Familiarity with help desk/ticketing systems, remote support tools, endpoint management platforms, and IT asset management practices., • Ability to independently troubleshoot and resolve a broad range of end-user technology issues, follow established technical procedures, research unfamiliar problems, and exercise sound judgment regarding when an issue requires escalation or additional expertise., • Strong written and verbal communication skills and the ability to explain technical concepts clearly to users with varying levels of technical knowledge., • Strong organizational skills with the ability to prioritize multiple support requests, manage competing priorities, and maintain accurate documentation., • Demonstrated commitment to customer service, professionalism, discretion, and the responsible handling of confidential information., • Ability to work independently on routine support and operational issues while collaborating effectively with other members of the Technology team, vendors, and support partners on more complex problems., • Ability to adapt to changing priorities and work effectively in a fast-paced environment., • Industry certifications such as CompTIA A+, Microsoft Fundamentals, Apple Device Support, or equivalent certifications are a plus. WORKING AT JAZZ AT LINCOLN CENTER The music is present here, literally and philosophically, and the people who thrive are the ones who feel that and lean into it. They are Fans, Advocates, Musicians, and Educators who know that you cannot shape what comes next without first honoring what came before — who ask why something is the way it is before they presume to know what it should become. They find their own work more meaningful because of its proximity to something larger, and they understand that excellence in any role, regardless of function, is connected to what happens on stage and in classrooms and communities around the world. The passion that runs through this organization can be felt on your first day, and it is the thing people miss most when they leave. We are a live-events organization, and our schedule reflects that energy: we expect full presence when the work and the art call for it. Within that, we strive to create real flexibility for our people. Flex Mondays give staff the freedom to work from wherever suits them best, and Tuesday through Friday our teams come together in person, with the understanding that the work and the art will sometimes ask for more. We trust our people to know the difference, and we build around that trust. Benefits reflect the same investment in our people: comprehensive health, retirement, and a seat inside the life of this organization. Staff have access to the breadth of JALC programming—from live performances to access at Dizzy's Club to world-class jazz education through Swing University and beyond—because we believe the people who do this work deserve to experience it, not just support it. HOW TO APPLY Click the button above to apply. Please include a cover letter and salary requirements with your application. Jazz at Lincoln Center is an equal opportunity employer that affords equal opportunities to all applicants, employees, contractors, and other covered persons, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Jazz at Lincoln Center is committed to creating an inclusive, open, and respectful culture that reflects and embraces diversity.

Job Description Genesis10 is seeking an E-Trading Application Support for a 12 month contract position with a financial services client located in Jersey City, NJ. This is a hybrid position and requires being onsite 3 days per week. Summary: The Bank has been developing significantly in the last couple of years requiring an efficient and skilled Application support team that would deal with the production incidents and the roll out of new functionalities/deliverables. This resource is key for promoting and pushing the stability and the growth of the platform. Primary scope of responsibilities : • Have a daily interaction with the business user in person, over the phone, and via email, • Support the business sin their IT needs and understand the business workflows and scenarios., • Maintain a proper overage in their designated shifts and always provide support in times of need i.e. production issue, • Voluntarily picking up work and tasks as received over email, phone, or in person., • Provide business, team members, and other project/task partnering teams updates on their issue/task/project., • Documenting and training other team members., • Shadow other team members and seek to learn to improve day to day coverage of the platforms., • Sharing knowledge within the team as well documenting the issues/incidents for better follow up., • Improving day to day tasks by writing scripts and automate tasks that are procedure oriented., • Contribute towards the workload by picking up tasks voluntarily., • Contribute towards better post-release checkouts, • Understand the underlying issue and the associated patch fix/release and identify systemic issue, • Ensure all Client procedures are followed by teams performing Global Macro Rates Support in Production, • Provides 1st and 2nd level support., • Ensure a smooth handover happen between the regions during the SOD and EOD., • Manage and own P1/P2 incidents and problems end to end., • Provide workarounds to reduce the Business impact/outage of a critical or major incident., • Communicates with internal users and management over incidents and post-mortems., • Ensures all support issues are correctly logged in the Bank incident management system., • Initiates task force over critical incidents, • Implement automation to reduce the number of repetitive and manual tasks, and control the risk associated to them., • Participates to DRP/BCP exercises., • Participate in weekend health checks of IT systems to ensure smooth SOD for business lines., • Communicates globally to support teams the new functionalities and organize training when required. Requirements: • The ideal team member will have a balance of technical skills, business knowledge, troubleshooting expertise, and excellent soft skills. Experience required in trading floor environments Equities or Derivatives (Futures and Options), • Technical Skills: General Knowledge and capabilities in scripting language, databases, SQL, networking, market data, Windows, Linux, and application configuration. Working knowledge of the FIX protocol is a plus., • Business Knowledge: Team members should be looking to build upon a solid knowledge base in global finance, investment banking, equities, trade workflows, and basic knowledge of Options pricing., • Troubleshooting: This is the key skill set of the successful Application Support team member. Emphasis on the ability to manage the situation – determine and understand the impact from an outage, provide the proper level of communication, think outside the box for workarounds, bring in the appropriate resources, persistence in working to restore service, follow up with the root cause analysis and completion of action plan., • Soft skills: We are looking for a high motivated individual who is comfortable in a trading environment. Excellent communication skill, follow through, and relationship building skills required. Team members must have demonstrated experience working in a high pressure, time sensitive environment. The pay rate range for this position is $620 - $720 / day If you have the described qualifications and are interested in this exciting opportunity, apply today! Genesis10 Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: • Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years., • The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years., • Access to an experienced, caring recruiting team (more than 7 years of experience, on average.), • Behavioral Health Platform, • Medical, Dental, Vision, • Health Savings Account, • Voluntary Hospital Indemnity (Critical Illness & Accident), • Voluntary Term Life Insurance, • 401K, • Sick Pay (for applicable states/municipalities), • Commuter Benefits (Dallas, NYC, SF), • Remote opportunities available For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Senior Linux Platform Engineer \n Salary: open + bonus \n Location: Chicago, IL / Kansas City, MO / New York, NY \n Hybrid: 4 days onsite, 1 day remote \n We are unable to provide sponsorship for this role \n \n Qualifications \n\n • 5+ years of experience in Linux systems administration and infrastructure/platform engineering.\n, • Production experience managing Kubernetes, preferably in bare-metal or on-premises environments (e.g., with kubeadm, RKE, or OpenShift).\n, • Hands-on experience with cloud platforms (AWS, Azure or GCP) in production environments.\n, • Strong scripting and automation skills in Python and Bash.\n, • In-depth knowledge of Linux internals, kernel tuning, and performance diagnostics.\n, • Hands-on experience with SaltStack (preferred), Puppet, or Ansible for configuration management.\n, • Familiarity with observability tools such as Prometheus, Grafana, or Loki.\n, • Solid understanding of core infrastructure protocols and services (TCP/IP, DNS, NTP/PTP, DHCP, etc.).\n, • Experience managing CI/CD pipelines with tools such as Jenkins, GitLab, or similar.\n\n \n Responsibilities \n\n • Managing and improving our Linux-based infrastructure with a focus on performance, reliability, and scalability.\n, • Designing, deploying, and maintaining on-premises Kubernetes clusters and containerized workloads.\n, • Developing and maintaining system-level software, middleware, and APIs to support internal platforms and services.\n, • Automating system workflows and infrastructure tasks using Python, Bash, and configuration management tools like SaltStack.\n, • Building and maintaining RPM packages and internal software repositories.\n, • Collaborating with Application Support (SRE), Development, and Security teams to ensure secure, automated CI/CD and platform integration.\n, • Diagnosing and resolving complex system-level issues involving the OS, network, or container runtime.\n, • Implementing hardened security configurations, including system hardening, secure communications, and identity/access integration.\n, • Participating in an on-call rotation to support critical infrastructure services.\n, • Documenting architectures, tools, and operational processes to support long-term maintainability.\n

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: General and Operations Managers (4+ yrs) Type: Contract Compensation: $1,500 per task Location: Remote Duration: 4–5 weeks Commitment: 20–30+ hours/week Role Responsibilities • Create tasks and deliverables regarding common requests within your professional domain., • Diagnose and solve real issues in your domain to advance research and infrastructure for next-generation machine learning systems., • Contribute expertise to cutting-edge AI research., • Work independently and asynchronously to meet deadlines and improve AI model performance. Qualifications Must-Have • 4+ years professional experience in your respective field., • Minimum 20 hours per week required, with flexibility to scale up to 30+ hours. Start Date • Immediately Compensation & Legal • Payment: task-based (payment upon first task approval). Experts who complete their first task within the required timeline will then be qualified to be paid hourly for the remainder of the project. Application Process (Takes 20–30 mins to complete) • Upload resume, • AI interview based on your resume, • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome, • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Title: Emergency Medical Technician EMT Pay Rate: $21 - $23 per hour (Pilot Program: $26 per hour) Location: 16-70 Weirfield St., Ridgewood NY, 11385 Employment Types: Full-Time and Part-Time available (Pilot Program: Full-Time required) Schedule: Shifts: 9 - 10 hours shifts FT Hours: 36 - 40 hours per week PT Hours: 20 - 24 hours per week Pilot Requirement: Must be able to work available Pilot Program shifts Benefits: $3,000 Sign-On Bonus for full-time new hires $1,500 Referral Bonus opportunities $2.00 differential for overnight and weekend shifts Medical, Dental, and Vision Insurance (with company contribution) for full-time employees PTO Paid Time Off for full-time employees 401K Weekly Pay About Ambulnz by DocGo: DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care. Responsibilities: Collaborate with your fellow EMTs and management to assure top tier patient care. Be flexible as emergency services operate on a 24-hour clock - your work shift schedule may vary due to the nature of the business. Remain up to date with current standards of care, including equipment functions and uses and all certifications, licenses and registrations. Conduct yourself in a courteous, helpful, and professional manner when dealing with patients, co-workers, supervisors, and the public. Recognize and treat any medical condition with appropriate techniques, equipment, and knowledge of all State and County protocols. Provide top tier medical transport to medical facilities by assuming responsibilities for medical care of the patient and carrying out established policies and procedures. Operate and drive the ambulance in accordance with safety policies and laws, showing due regard for all applicable State and Regional Regulations (DMV & DOH) Maintain rig cleanliness by stocking the rigs and taking ownership of your space. Gather patient billing information and appropriate billing signatures. Prepare and submit a pre-hospital patient care report. Respond promptly to assignments as required by the Dispatch Center. Transport patients in accordance with outlined policies and procedures Other tasks as assigned Qualifications: Valid NY State EMT certification Valid BLS (Basic Life Support) certification with American Heart Association or equivalent Excellent verbal communication skills Must be able to lift, push, and pull 125 lbs. or more Successfully complete Physical Aptitude Test Preferred Qualification: Valid Driver’s license, (minimum of 2 years) with an acceptable driving record, preferred Pilot Program: Ambulnz by DocGo has a Pilot Program you’re able to apply into once you are hired and pass training. Below are the details for the Pilot Program: $26 per hour Full-Time Must be able to work available Pilot Program shifts Must have all required certifications Must be able to perform the additional duties and meet additional requirements to qualify and remain in the Pilot Program

Job Description POSITION: Evening Supervisor – School Year DEPARTMENT: Youth Service Department LOCATION: Lafayette Gardens Cornerstone Community Center; 442 DeKalb Avenue, Brooklyn, NY 11205 REPORTS TO: Program Director and/or Assistant Program Director SALARY: $22.00 Hourly, 25 hours per week DATES: September 2026 - June 2027 SCHEDULE: Varies: Monday-Thursday 5-10pm, Saturday 4pm-9pm; This position is performance based and is also contingent on funding availability. JOB SUMMARY: As part of our Youth Services Department’s vision: all Youth Services Staff will assist promoting growth, leadership and positive self-image in all young people at all of our Grand Street Settlement sites. Evening Supervisor during the program will promote and develop a safe and engaging learning environment for youth. Recreational activities, team building activities/games, theme-based lessons, and trips are integral parts of program activities. EDUCATION, EXPERIENCE AND REQUIREMENTS: • High School dipoma a must, college degree preferred, • Youth development experience required, • Proven ability to work with various age groups, • Previous experience working with diverse people, • Good conflict mediation and public relations skills, • Strong time-management skills; ability to handle simultaneous assignments with a high degree of accuracy, and meet deadlines in a high pressure environment, • Self-starter with the ability to work independently and with minimal guidance, • Ability to work independently, assesses priorities, and take initiative, • Capacity to thrive under pressure while working on multiple tasks and projects, • A team player with demonstrated commitment to working with urban youth and young adults from an asset-based perspective, • Ability to set up and maintain work environment that challenges gender stereotypes and is LGBTQIA+- friendly • Must be flexible, cooperative and willing to work in a team environment, • Must have NYS Food Handler’s Certificate, • Ideal candidate is personable, energetic, & enthusiastic., • Candidate must successfully complete the following: NYSDOH Fingerprinting Screening; New York State Clearance Review Background Check; 3 Reference Checks; Physical w/ updated TB Test (Fees may apply), • If offered the position, must submit $25 fee for NY State Clearance Review, • Candidates must be able to communicate effectively with all students while remaining professional at all times and be able to motivate the students while setting an example in all areas, including responsibility, timeliness, organization, attendance and most importantly, professionalism. ESSENTIAL DUTIES AND RESPONSIBILITIES: Training • Must complete program trainings as per school- age child care requirements Supervise • Provide leadership and strategic direction to full-time and part-time program staff, • Provide direct/indirect supervision of all program staff and delivery of services on a day-to-day basis, in order to ensure that all goals, targets, and performance outcomes are met on a daily/weekly/monthly basis, • Problem solve and intervene directly with youth in groups, • Maintain adequate staff to participant supervision during all activities and trips Facilitate/Plan Remote Activities • Plan and facilitate remote activities for youth that develop their social, emotional and/or academic skills, • Must facilatate group management and activities on online platifoms, • Work collaboratively with co-workers, • Provide resources for youth through remote engagement sessions. Ensure Safety • Must be able to supervise a group of children and participate in activities and trips; provide and maintain a safe working environment., • Maintain adequate supplies in first aid and safety kits, • Maintain medical and contact information for each participant, • Responsible for maintaining daily log of all incidents/ injuries, • Address conflicts that have potential to undermine community cohesion and trigger violent clashes, • Prepare attendance reports and other reports as required, • Know and adhere to all regulations and procedures outlined in safety plan Other • Refer participants and their families to relevant community resources, • Complete all necessary paperwork that is required, • Manage registration forms and process identification cards for program participants, and support in inputting of data into DYCD online, • Come to ready to work with a positive attitude, • Perform other duties as assigned by the program supervisors HOW TO APPLY: Please submit a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position you are applying for. If selected, we ask that you also provide us with three (3) professional references that we can contact (at least one (1) professional reference should be from a former supervisor). Please click on the link provided below, or use the link in a search bar, and apply online through our career center. https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=bfb233f9-2e2d-4a56-b58a-c4bfa4857b9e&ccId=19000101000001&lang=enUS No phone calls, please. Please be advised that job offers can only be made once your clearances come through! EQUAL OPPORTUNITY EMPLOYER (EOE)

Title: Paramedic - Special Events Pay Rate: $35 - $37 per hour Location: 16-70 Weirfield Street, Ridgewood NY 11385 and event sites Employment Type: Per Diem Schedule: Varying shift days and times. Must be able to work weekend events. Benefits: Referral bonus opportunities and $2.00 differential for overnight and weekend shifts About Ambulnz by DocGo: Ambulnz by DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care. Responsibilities: Collaborate with your fellow EMS professionals and management to assure top tier patient care. Be flexible as emergency services operate on a 24-hour clock - your work shift schedule may vary due to the nature of the business. Remain up to date with current standards of care, including equipment functions and uses and all certifications, licenses and registrations. Conduct yourself in a courteous, helpful, and professional manner when dealing with patients, co-workers, supervisors, and the public. Recognize and treat any medical condition with appropriate techniques, equipment, and knowledge of all State and County protocols. Provide top tier medical transport to medical facilities by assuming responsibilities for medical care of the patient and carrying out established policies and procedures. Operate and drive the ambulance in accordance with safety policies and laws, showing due regard for all applicable State and Regional Regulations (DMV & DOH) Maintain rig cleanliness by stocking the rigs and taking ownership of your space. Gather patient billing information and appropriate billing signatures. Prepare and submit a pre-hospital patient care report. Respond promptly to assignments as required by the Dispatch Center. Transport patients in accordance with outlined policies and procedures Must be able to perform the additional duties and meet additional requirements to qualify and remain in the Pilot Program. Other tasks as assigned Qualifications: NYS Paramedic certification. NYC REMAC certification. Most recent NYC REMAC ALS Protocol Update BLS, ACLS and PALS or APLS certification with American Heart Association or equivalent. Valid NYS Driver’s License, (minimum of 2 years) with an acceptable driving record Minimum of one (1) year full time EMT or equivalent experience Must be able to lift, push, and pull 125 lbs. or more Successfully complete Physical Aptitude Test Excellent verbal communication skills

Job DescriptionRefer a friend: Referral fee program Career Developers Inc., a distinguished staffing and consulting firm, is proud to celebrate 30 years of service excellence. As a GSA Contract holder, we offer comprehensive staffing solutions for both commercial and government sectors nationwide. By selectively partnering with clients who share our values, we ensure productive collaborations that set us apart in the industry. Our dedication to candidates involves managing expectations with precision through business intelligence, thorough interview preparation, transparent communication, and exceptional feedback throughout the process. We are committed to advancing your career and look forward to supporting your professional growth. ----------------------------------------------------------------------------------------------------------------------------------------------- Desktop Support Lead/Technical Manager, Trading Floor (Must come out of Hedge funds or Banking) Location: Manhattan, NY Salary: 180,000 to 200,000 + Bonus Must have the following: High traffic trading floor or similar environment, strong automation with PowerShell or Python, Windows enterprise experience, proven team leadership on a small technical team. Will manage a team of 6 and growing. About the role: Our client is hiring a Desktop Support Lead to be the senior-most technical resource on a high-demand floor, with a mix of 70% hands-on work and 30% team leadership responsibilities. You will blend automation, service excellence, and people leadership to keep a fast-moving trading environment running smoothly. Candidate will interact onsite and remotely with users to provide support with workstation applications such as Microsoft Office, Access Management via Windows Active Directory/Group Policy, remote access assistance and hardware issues whilst leading a team of technical engineers. • Ensure that incidents and service requests are resolved as per SLA;, • Lead the deployment of technical desktop technologies in both local and global projects;, • Prepare and perform appraisal reviews for team members, including salary communications;, • Lead regional team to provide top-tier customer service to the user base, ensuring that global standards are applied across region regardless of;, • Manage team absences, including holiday and sick days. Must be able to manage conflict, performance management and absences that are exceeding acceptable levels;, • Ensure that all working practices are adhered to and, where required, all supporting documentation is fit for purpose;, • Oversee the regional office-expansions/fit-outs, liaising with the project and other Technology teams, as well as supporting internal TSD staff to deliver the final estate;, • Coordinate delivery, installation, moves and changes of end user's computer equipment and peripherals;, • Provide consultation and engagement on complex incidents and projects;, • Establish a strong and collaborative relationship with business streams;, • Coordinate the operational acceptance of new services and technologies to the business; Required Qualifications: • Detailed knowledge and experience in a Microsoft environment supporting Windows 10/11, Windows Server 2012+, Office Suite, including Office 365, and Azure, including SharePoint;, • Ability to automate using Python and or PowerShell., • Detailed knowledge and experience with Active Directory, Group Policy, remote access solutions, including Horizon View, VMware vSphere, software packaging, and deployment;, • Detailed knowledge and experience installing, troubleshooting, and managing desktop hardware;, • Ability to handle multiple tasks with changing priorities and capable of handling frequent interruptions positively;, • Strong analytical, prioritizing, interpersonal, and problem-solving skills;, • Strong verbal and written communication skills;, • Demonstrated collaborative skills and ability to work well within a team;, • Ability to work in a fast-paced and deadline-oriented environment;, • Self-motivated with critical attention to detail and deadlines;, • Demonstrated interest in learning about new and emerging technologies;, • Self-directed learner and ability to find solutions to problems they have not encountered before;, • Degree in Computer Science, Engineering or related field or experience;, • Minimum 3 years' experience in supervision or management of technical support teams Nice to have: Desired experience in the following areas a plus: • Network;, • Linux environment;, • Atlassian administration Desktop support leader, regional team lead, Windows 10, Windows 11, Active Directory, Group Policy, Office 365, Azure, SharePoint, PowerShell, Python, VMware vSphere, Horizon View, software packaging, software deployment, hardware troubleshooting, SLA, trading floor, Manhattan, financial services, end user support, automation, incident management, service requests, Office suite, access management, remote access, virtual desktops, physical desktops, team leadership, appraisal reviews, customer service, documentation, office expansions, fit outs, moves, changes, peripherals, Windows Server, Azure AD, KPIs, ticketing systems.

Job Description This role may be based in Chicago, New York City, Washington DC, Houston, or San Francisco. We seek a skilled expert in the high-risk crisis response topics of workplace violence prevention and threat assessment to join our expanding threat management team. The role of Director is that of a fee-earning consultant who will be expected to market, sell and deliver end-to-end consulting projects including both readiness and responsive services related to workplace violence (WPV) prevention. Some of these projects will include WPV prevention program reviews and collateral development, executive briefings and trainings, WPV and active shooter training, and crisis management exercise development and facilitation. In addition, the individual will advise clients who are dealing with crisis situations leveraging previous experiences in this area as well as knowledge of Control Risks’ processes. This role will require 24/7 threat response availability and preparation of detailed threat assessment reports pertaining to complex threat situations will be required as well. Tasks and responsibilities Work with team members and independently on consulting engagements of diverse scope and complexity consistent with industry best practice and drawing on personal experiences. Specifically: • Deliver executive briefings independently and as a member of a team, • Develop response plans for crisis situations, • Conduct needs assessments on workplace violence programs, • Develop workplace violence prevention programs for clients, • Deliver crisis intervention and conflict resolution training, • Support clients as they work through crisis situations, • Actively market our expertise in speaking engagements, • Conduct business development activities including client meetings and outreach, proposal development and speaking events, • Independently secure new business as a senior seller servicer, • Contribute to marketing activities such as article contribution, speaking engagements, industry group participation and partner channel support, • Serve as an ambassador for broader Security services Requirements Knowledge and experience • 15+ years of relevant work experience, • Excellent client relationship skills, • Significant experience in threat management and workplace violence prevention within the corporate setting, • Substantial experience conducting behavioral threat assessments and/or managing threat management teams, • Experience leading cross functional security and intelligence functions (e.g., protective intelligence, executive protection, crisis management) within the corporate setting, • Superior verbal and written communications; candidate must be comfortable speaking in front of large and senior executive audiences, • Experience leading teams, • Previous law enforcement / government experience in a related field preferred, • Previous consulting experience in a corporate setting preferred, • ATAP Certified Threat Manager (CTM) preferred Qualifications and specialist skills • Ability to travel up to 50% of the time and on short notice, • Ability to work extended hours including on weekends and evenings occasionally as needed, • Exceptional written and interpersonal communications skills, • Ownership and accountability to drive success both within the team and across Control Risks, • The ability to multi-task and balance competing requirements, including client-facing, business development related and internal matters, • Creative and analytical problem-solving skills, • Confident, solution-oriented and with a positive attitude, • A high level of integrity, loyalty and discretion Behaviors • All employees are expected to display behaviors reflective of our company values: Integrity and Ethics, Collaboration and Teamwork, Commitment to People and Professionalism and Excellence. The base salary range for this position is $170,000-$190,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs. Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov. Benefits • Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer., • Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working., • Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program., • As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Medical and Health Services Managers Type: Contract Compensation: $70–$110/hour Location: Remote Duration: 4–6 weeks Commitment: 20+ hours/week Role Responsibilities • Evaluate AI-generated healthcare operations plans, staff assignments, and compliance reviews for quality and accuracy., • Compare AI-generated responses based on operational soundness, regulatory compliance, and clinical-service feasibility., • Review healthcare management scenarios involving budgeting, personnel administration, and records management. Provide expert feedback., • Collaborate with AI research teams to improve training data quality and downstream performance., • Work independently and asynchronously to meet deadlines while improving AI model performance. Qualifications Must-Have • 4+ years of experience in healthcare management roles such as Medical and Health Services Manager or Clinical Director., • Experience directing or coordinating medical and health services in hospitals, clinics, or similar settings., • Ability to commit 20+ hours per week., • Strong written English communication skills. Start Date • Immediate Compensation & Legal • Task-based payment upon first task approval. Subsequent tasks paid hourly. Application Process (Takes 20–30 mins to complete) • Upload resume, • AI interview based on your resume, • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome, • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job Description Common justice builds transformative, survivor-centered solutions to violence rooted in accountability, safety and racial equity. We grow the practice and power to displace incarceration and forge the conditions necessary to sustain transformation for people and communities. We do this through our New York City-based alternative to incarceration and services for survivors of violence, local organizing and civic engagement, narrative and culture change, and our national partnerships and training work. About the Opportunity The Operations Manager will support Common Justice as part of a team responsible for operations, finance, and administration. They will report directly to the Director of Operations. Due to the nature of the role and its responsibilities, this position requires in-person attendance 4 days per week at our Brooklyn office (80% in-person, 20% remote) Responsibilities Technology & Systems • The Operations Manager will support Common Justice as part of a team responsible for operations, finance, and administration. They will report directly to the Director of Operations. Due to the nature of the role and its responsibilities, this position requires in-person attendance 4 days per week at our Brooklyn office (80% in-person, 20% remote), • Manage day-to-day technology operations as the primary on-site resource for staff, providing hands-on support and troubleshooting for routine issues while directing staff to the organization's outsourced IT provider for remote and more complex technical support., • Manage the relationship with the organization's IT provider, serving as the primary day-to-day liaison, monitoring service requests, facilitating communication with staff, and participating in regular vendor check-ins., • In partnership with the Director of Operations, develop and implement cybersecurity awareness and engagement initiatives, including coordinating training compliance, providing staff education, and supporting efforts designed to strengthen staff response to cybersecurity risks., • Oversee the organization’s technology equipment inventory and coordinate repairs, replacements, and routine maintenance with our IT provider and other external vendors., • Manage organizational software licenses, user accounts, and digital subscriptions. Office Administration & Facilities • Oversee day-to-day office operations and maintain a welcoming and functional office space, including oversight of common areas, meeting spaces, office supplies, and office equipment., • Manage facilities maintenance, repairs, and office improvement projects, and serve as a primary liaison with building management., • Manage facility security operations, including administering physical access systems and serving as a primary point of contact for security partners., • Manage logistical and travel support for Board meetings, organizational events, and staff gatherings as needed., • Manage onboarding and offboarding processes for staff and interns, including technology and systems access, workspace preparation, physical office access, organizational communications, and the distribution, collection, and tracking of organizational assets. Finance • Process approved staff and program-related purchases and payment requests in accordance with organizational policies and procedures., • Manage OMNY Card distribution, tracking, and reconciliation., • Crosstrain in finance and administrative processes and provide support as needed, serving as backup for invoice entry., • Support the continuous improvement of operational systems, procedures, administrative workflows, and documentation. Schedule • This role requires four in-office days per week and one remote day. Qualifications • Three or more years of professional experience, preferably in operations, office administration, facilities, technology support, or a related field., • Comfort using, learning, and troubleshooting technology and software platforms, including Microsoft 365 applications., • Curiosity, resourcefulness, and a willingness to learn new systems and processes., • Strong customer service orientation and ability to build positive working relationships across teams., • Strong organizational skills and attention to detail, with the ability to manage multiple priorities and follow through on tasks., • Ability to perform occasional physical tasks, including lifting and moving office supplies, equipment, and furniture, and supporting office and event setup as needed., • Dependable, proactive, and committed to maintaining a high level of professionalism and integrity., • Formerly incarcerated individuals strongly encouraged to apply To Apply The salary for this position is $72,960.42 per year and is non-negotiable. We offer a competitive benefits package, including medical and dental coverage, life and long-term disability insurance, a 401(k)-retirement plan, and generous paid time off. Candidates must be based in the New York Tri-State area. This role requires four in-office days per week. Common Justice strongly encourages applications from individuals who are formerly incarcerated or directly impacted by the criminal legal system. We value lived experience and recognize the unique perspectives, skills, and contributions individuals bring to our work. Please submit a resume and cover letter.

Job DescriptionCompany Description Redzone, the Connected Workforce business unit within QAD | Redzone, helps manufacturers make more products for less while greatly improving the employee experience. While there is a lot of hype around digital transformation, the factory of the future, and Industry 4.0, the focus has been on the equipment and technology – not the people. At Redzone, we are all about the people, what we call “the connected workforce.” We make frontline teams more engaged and more productive so their lives improve while contributing to positive business outcomes. We do this by combining exceptional software and world-class coaching, giving our customers an average productivity increase of 26% in 90 days. Redzone brings together Production, Maintenance, and Quality teams, improving the communications between those teams to resolve issues and increase output. Decision-making happens on the shop floor by the people doing the work, in real time, for immediate impact and a better overall employee experience. With an AI powered platform, nearly 2000 plants and over 500,000 users, Redzone is changing the way people work – one plant at a time. Job Description The Operational Excellence (OpEx) Coach is responsible for leading major Lean and cultural transformations across their customers in the Food & Beverage, CPG and General Manufacturing industries through the implementation of QAD Redzone software and expert level coaching. Coaches work within highly autonomous teams led by a Coach Director, have practical experience of delivering CI in plants and believe in leading-through-doing. They work directly with customers’ shop floor staff, frontline leaders, CI directors and C-level executives to achieve both significant personal growth and tremendous productivity gains. Before applying, please read below: This position is Full Time, Exempt, Remote and required to travel 42 weeks, Monday through Thursday (annually) throughout the United States. Coaches must be able and willing to transport themselves by means of both driving and flying to customer locations up to 80% as needed. This role is not available for sponsorship. Must be authorized to work in the United States. Bilingual in English and French is required. Responsibilities • Oversees and coaches 5-7 customers at a time, • Trains customers on workflows inside Redzone software through multiple 90-day on-site deployments, • Facilitates shop-floor Huddles and leadership team Daily Vital Signs meetings to support action cycles on the shop floor, • Tracks performance data and customer uplifts throughout the deployment, • Leads process improvement and kaizen activities for customers, • Openly shares feedback with frontline teams and leadership to drive positive behavior change and uplift results, • Facilitates remote weekly customer progress meetings, • Identifies miracle stories as well as miracle results to guide celebrations of wins with the customer, • Manages project schedules with customers, • Provides Success Assessments upon project completion, • Delivers executive overviews and provides customers with information related to all Redzone programs, • Troubleshoots customer technical issues as needed, • Supports customer identification of next steps in their Redzone journey, • Other duties as assignedQualifications, • Fluent in both English and French required., • Senior Operations Leadership experience in manufacturing environments required, • Previous experience working in direct, hands-on manufacturing roles like Operations Manager, Production Supervisor, and/or Continuous Improvement Manager, • Practice using Overall Equipment Effectiveness (OEE) and its components in driving production results and continuous improvement, • Ability to plan, organize, and function effectively in a dynamic environment, addressing multiple demands of internal teams and clients, • Ability to develop/maintain strong relationships with clients and internal teams, • Excellent interpersonal and organizational skills, • Strong written and verbal communication skills, • Sound judgment and excellent assessment skills, • Ability to manage time effectively and to work in a high paced, high growth environment, • Ability to prioritize tasks within active projects to meet critical path deadlines, • Advanced knowledge of MS Office (PowerPoint, Word, Excel, Outlook), • Tech friendly and comfortable communicating technical requirements about networking, wireless, and software information, • Able to learn software required to perform successfully in this position, • Programmable Logic Controller (PLC) experience and familiarity is desired, but not required, • Must be able to provide proof of valid state drivers license Education/Experience • BA or BS – Relevant fields of study can include but are not limited to: Engineering, Manufacturing, Organizational Leadership/Management, Supply Chain Management, Business Management, • 2 years in a similar position, providing direct coaching to business clients, is desired but not required Additional Information • Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance., • Opportunity to join a growing business, launching into its next phase of expansion and transformation., • Collaborative culture of smart and hard-working people who support one another to get the job done., • An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or Hierarchy., • Compensation packages based on experience and desired skill set Compensation Package: • Base pay range: $125,000 - $150,000 USD Annual (12 Months)., • Placement within our pay range will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity., • This position may be eligible for additional performance incentives, • U.S. benefits package includes medical, dental and ,vision coverage, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, paid time off, parental leave, flexible spending accounts and employee assistance program. About QAD and QAD Redzone: QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD Redzone helps to enable QAD’s vision for the Adaptive Enterprise. Labor productivity improvements directly impact efficiency. Productive and empowered employees increase the effective capacity of your plant and accelerate time to productivity for new employees giving manufacturers the agility to increase production beyond what was previously possible without having to invest in production equipment or new plants, and reduce the amount and impact of employee attrition. Empowered employees with a growth mindset take extreme ownership of challenges that impact their production goals, creating resilience in the face of disruption. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. #LI-Remote

Blue Note Entertainment Group is seeking a highly motivated marketing leader with a music and entertainment background to direct and personally execute marketing for the Blue Note Jazz Club in New York. This role sets the strategy and then owns the implementation, from campaign planning to the day-to-day work of getting every show promoted, announced and sold. \n \n RESPONSIBILITIES \n Strategy and Leadership \n\n • Lead strategic oversight of the Blue Note New York brand\n, • Develop comprehensive marketing campaigns to maximize ticket revenue for all shows\n, • Strategize campaigns to support sales growth across digital, radio and print\n, • Lead all public relations efforts in cooperation with agency of record\n, • Manage annual marketing budget and expenditures in collaboration with the Finance Department\n, • Supervise the marketing team and delegate day-to-day responsibilities for the Senior Graphic Designer, House Photographer and Box Office Manager\n, • Create and maintain relationships with managers, agents, artists and partners in support of events\n, • Support objectives of the Talent Division for artist development and programming initiatives\n, • Work globally with Marketing leads at owned and licensed venues within the entertainment group\n, • Identify and develop new business opportunities for brand growth with relevant partners\n\n \n Execution and Implementation \n\n • Personally implement and execute marketing plans across all brand channels, including website, social media, digital marketing, email marketing and advertising\n, • Build and launch show-level campaigns from start to finish, coordinating announce, pre-sale and on-sale schedules with artist teams\n, • Build, schedule and send email campaigns for upcoming shows, venue promotions and partner sends\n, • Develop and execute organic social media including content planning, posting, promotions and contests\n, • Supervise digital advertising (Meta, Google and other platforms) run by the agency of record, directing strategy, budget and performance\n, • Monitor, analyze and report on the performance of digital, email and social campaigns, and adjust in real time to drive ticket sales\n, • Oversee in-venue and on-site advertising collateral, including digital screens, table toppers, monthly programs, show posters and flyers\n, • Collect and segment ticket buyer data to power targeted campaigns\n, • Direct house photographers and coordinate content collection; organize and maintain media libraries\n, • Identify and execute marketing and promotion opportunities within the restaurant and gift shop retail spaces\n, • Manage, mentor and delegate day-to-day tasks to Marketing Interns\n\n \n QUALIFICATIONS \n\n • Comfortable working in a high volume, fast paced environment\n, • Bachelor's Degree in Marketing, Communications, Music Business or a related field\n, • 5-7 years of professional experience in marketing, music business or a related industry\n, • Proven ability to both build the strategy and execute it hands-on\n, • Strong organizational skills with attention to detail and ability to prioritize\n, • Strong verbal and written communication; experience negotiating and working with partners and external stakeholders a plus\n, • High level of motivation to take initiative and work independently\n, • Knowledge of marketing tool chest platforms: CRM, social media, email marketing, etc\n\n \n LOCATION & BENEFITS \n\n • New York, NY\n, • Full Time/Salary position\n, • Monday to Friday, 11am to 7pm, with some weekend and evening hours as needed\n, • This position is NOT a remote position, and the Marketing Director will be required to be in-office full time\n, • Healthcare plan\n\n

Agencies within Symmetry Financial Group continue to grow, and we need driven, entrepreneurial individuals looking to learn, build and inspire others while helping families protect their loved ones. Build a career in a recession proof industry with flexibility, purpose and room to grow. Unsure of joining the insurance industry? Our agents have transitioned from teaching, nursing, social work, real estate and countless other industries to build a career aligned with our shared values. Prior experience in sales or insurance is preferred but not required. Core Responsibilities: • Consult virtually with potential and current clients to secure life insurance coverage based on their needs (no cold calling or door knocking), • Educate clients on available coverage options, including term, permanent life insurance, and living benefits, • Manage sales administrative tasks such as documentation, policy processing, and maintaining accurate client records, • Attend team calls, mentorship sessions, and training (virtually or in-person), • Develop sales, communication, and leadership skills through ongoing coaching and training What you’ll bring: • Willingness to obtain a life insurance license (with our help) if not already licensed, • A strong, coachable work ethic, • High character and integrity, • A familiarity with CRM platforms is helpful, • An ability to build and nurture internal and external relationships, • Must be 18+ and legally authorized to work in the U.S. What you’ll get: • The ability to work when and where you choose (full remote flexibility), • Guidance through the life insurance licensing process for unlicensed candidates, • Comprehensive training, onboarding, mentorship and coaching, • Proven sales systems and technology, • Access to 30+ highly rated insurance carriers, • A supportive, growth-focused team culture, • Access to the industry’s only value-based lead program including consumers who have expressed interest in life insurance, • A path to agency ownership (if desired) Pay: This is a commission-only independent 1099 contractor role specifically designed for individuals who are comfortable with performance-based income and advancement. Learn more on _. You’ll have the flexibility to choose when and where you work while being responsible for managing your activity, appointments, follow-up, and professional development. • Part-Time Uncapped Potential: estimated $30,000–$60,000+ / first year (15–20 hrs/week), • Full-Time Uncapped Potential: estimated $84,000–$160,000+ / first year (35–45 hrs/week) Who We’re Looking For You do not need previous insurance or sales experience to be successful with Symmetry. We care more about character, work ethic, coachability and a willingness to learn. The opportunity is now and we need agents to make an impact. Apply now to learn more. About Symmetry Financial Group: Symmetry Financial Group (SFG) is the nation’s leading independent IMO with access to a long list of insurance carriers and agents working in all fifty states. Symmetry, as a subsidiary of Quility Insurance, provides agents with exclusive digital insurance products, revolutionary insurtech, a robust leads program and an award-winning culture. Agents with Symmetry leverage all of this to connect clients nationwide with life insurance solutions that fit their needs, all while building a career they truly own that will leave a lasting legacy. No agent’s success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work. By submitting this form, you agree to recurring contact from Symmetry Financial Group LLC and its affiliated companies under common control and their insurance agents via text & live, automated, A.I., or prerecorded calls, including for marketing or recruiting purposes. Consent not a condition of purchase.

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Architecture Expert Type: Contract Compensation: $75/hour Location: Remote Commitment: 15–20 hours/week Role Responsibilities • Evaluate AI models on visual document understanding in the Architecture domain., • Author complex, grounded tasks with clear ground-truth outputs and objective rubrics., • Improve AI model performance by shaping model reasoning and outputs., • Collaborate with subject matter experts to ensure task relevance and accuracy., • Work independently and asynchronously to meet deadlines and enhance model evaluation. Qualifications Must-Have • Expertise in the Architecture domain., • Experience with AI model evaluation. Application Process (Takes 20–30 mins to complete) • Upload resume, • AI interview based on your resume, • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome, • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Architecture Expert Type: Contract Compensation: $75/hour Location: Remote Commitment: 15–20 hours/week Role Responsibilities • Evaluate AI models on visual document understanding in the Architecture domain., • Author complex, grounded tasks with clear ground-truth outputs and objective rubrics., • Improve AI model performance by shaping model reasoning and outputs., • Collaborate with subject matter experts to ensure task relevance and accuracy., • Work independently and asynchronously to meet deadlines and enhance model evaluation. Qualifications Must-Have • Expertise in the Architecture domain., • Experience with AI model evaluation. Application Process (Takes 20–30 mins to complete) • Upload resume, • AI interview based on your resume, • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome, • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job Description Position : Sr Consultant ( PPDM / Data Domain ) Location: Fully Remote Duration: 6 months Estimated Hours - 960 Job description Must have skills: PPDM / Data Domain Project Tasks: The resident's primary responsibilities will include: • Knowledge transfer and mentorship., • Helping the customer team become self-sufficient in day-to-day operations., • Providing guidance on: o PPDM features and functionality. o Operational best practices. o Retention policies. o User administration. o Client setup and configuration following best practices. o Operational procedures and processes.

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Education — Visual Document Understanding Type: Contract Compensation: $60/hour Location: Remote Commitment: 15–20 hours/week Role Responsibilities • Author complex, grounded tasks with clear ground-truth outputs and objective rubrics., • Evaluate AI models on visual document understanding and instruction-following in the Education domain., • Develop and refine evaluation rubrics to assess AI-generated educational content., • Collaborate with subject matter experts to ensure task relevance and accuracy., • Work independently and asynchronously to meet deadlines and improve AI model performance. Qualifications Must-Have • Expertise in visual document understanding., • Strong background in the Education domain., • Ability to work independently and remotely. Application Process (Takes 20–30 mins to complete) • Upload resume, • AI interview based on your resume, • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome, • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Business Operations Expert Type: Contract Compensation: $90–$120/hour Location: Remote Role Responsibilities • Write operational problems from your experience, including process, constraints, and numbers. Grade model attempts against reference answers., • Evaluate model-written operational analysis for feasibility and grounding. Assess if metrics track outcomes effectively., • Identify where model recommendations are defensible in theory but impractical in practice due to headcount, systems, or approvals., • Collaborate with teams to ensure operational analysis aligns with business realities and improves AI model outputs., • Work independently and asynchronously to meet deadlines while enhancing AI model performance. Qualifications Must-Have • Professional experience running or analyzing a business function., • Clear written communication skills., • Comfort with ambiguous tasks and willingness to flag unclear instructions. Application Process (Takes 20–30 mins to complete) • Upload resume, • AI interview based on your resume, • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome, • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Application Users - Blender on Windows - Generalist Type: Contract Compensation: $30–$40/hour Location: Remote Role Responsibilities • Evaluate the functionality and performance of Blender on Windows systems., • Capture high-resolution screenshots exceeding 2.5 megapixels for use in 3D modeling and animation., • Collaborate with 3D artists and animators to enhance the quality of post-production outputs., • Work independently to ensure timely completion of tasks and asynchronous collaboration with team members., • Utilize Blender to create and refine 3D models and animations. Qualifications Must-Have • Blender installed on a PC running Windows., • Ability to capture screenshots with more than 2.5 megapixels., • Access to either a high-resolution monitor or a dual-monitor setup. Application Process (Takes 20–30 mins to complete) • Upload resume, • AI interview based on your resume, • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome, • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Education — Visual Document Understanding Type: Contract Compensation: $60/hour Location: Remote Commitment: 15–20 hours/week Role Responsibilities • Author complex, grounded tasks with clear ground-truth outputs and objective rubrics., • Evaluate AI models on visual document understanding and instruction-following in the Education domain., • Develop and refine evaluation rubrics to assess AI-generated educational content., • Collaborate with subject matter experts to ensure task relevance and accuracy., • Work independently and asynchronously to meet deadlines and improve AI model performance. Qualifications Must-Have • Expertise in visual document understanding., • Strong background in the Education domain., • Ability to work independently and remotely. Application Process (Takes 20–30 mins to complete) • Upload resume, • AI interview based on your resume, • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome, • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job Req ID: 107833 Job Type: Full-time Work Category: Hybrid Telecommute (Dallas, TX and Modesto, CA) and Remote (Chicago, IL and NYC, NY) Application Close Date: 12/31/2026 Sponsorship: Not Available Compensation: $ 137,300 - $ 205,900 _ We are GALLO Spirit of Gallo is a top spirits supplier in the United States by volume, driven by a mission to build the next great American spirits company and to meet the changing needs of consumers. Spirit of Gallo’s diverse portfolio of both owned and imported spirits includes standouts like High Noon, Four Roses Bourbon, New Amsterdam Vodka, Pink Whitney, Horse Soldier Bourbon, VMC Tequila Cocktails, and E&J Brandy. Find the full portfolio _. View our Corporate Values and Mission Statement _ Location: Must be willing and able to be based in Dallas, TX (Requires 4 days per week onsite) OR Modesto, CA (Requires 3 days per week onsite) or Chicago, IL (Remote) or New York City, NY (Remote) A Taste of What You'll Do Are you ready to shape the future of a high-impact Ready-to-Drink brand? In this role, you’ll bring together consumer insights, creativity, commercial strategy, and financial leadership to build brand equity, accelerate growth, and deliver strong business results. You’ll take ownership of the annual business review and help shape strategic brand plans by uncovering insights across consumers, customers, channels, competitors, and the broader Beer and RTD landscape. You’ll lead cross-functional teams and agency partners to turn those insights into compelling campaigns, integrated media strategies, partnerships, experiential activations, and customer programs that connect with consumers and deliver measurable impact. As a strategic and commercial leader, you’ll manage the brand’s P&L, A&P and go-to-market investments, establish KPIs, evaluate ROI, and make thoughtful trade-offs across the marketing mix. You’ll collaborate closely with sales, commerce marketing, regional marketing, distributors, retailers, and external agencies to bring the brand strategy to life across channels. You’ll also have the opportunity to influence innovation, creative strategy, communications, media, and consumer experiences while mentoring others and strengthening brand marketing capabilities across the organization. If you combine deep RTD or beer knowledge with strategic thinking, creativity, financial acumen, and a passion for building brands, this is an opportunity to make a meaningful impact. What You'll Need • Master's degree plus 5 years of marketing, media or communications reflecting increasing levels of responsibility; OR Bachelor’s degree plus 7 years of marketing, media or communications experience reflecting increasing levels of responsibility; OR Bachelor’s degree plus 5 years of Gallo Spirits or RTD marketing experience reflecting increasing levels of responsibility; OR Master’s degree plus 5 years of Gallo Spirits or RTD marketing experience reflecting increasing levels of responsibility; OR High school diploma or state-issued equivalency certificate plus 7 years of marketing, media or communications experience reflecting increasing levels of responsibility., • Experience in the RTD or Beer industry., • Brand management experience., • Required to travel up to 50% of the time to designated business locations and to support inmarket expectations in order to effectively perform essential job responsibilities., • Knowledge of the on-premise channel., • Experience managing multiple external agencies/partners across a variety of disciplines including creative, media, PR and experiential., • Experience owning 360 media plans with robust budgets., • Strong analytical & financial acumen., • Ability to influence management, lead cross-functional teams, and work through others., • Ability to effectively manage competing priorities and operate with a sense of urgency., • Excellent written & verbal communication skills., • Required to travel to company offices, sites, and/or meeting locations for onboarding, training, meetings, and events for development, department needs, and business delivery up to 5% of the time, with or without reasonable accommodation. This may be in addition to travel requirements, if applicable, as listed in this job description., • Required to be 18 years or older. This may be in addition to other age requirements, if applicable, as listed in this job description. How You'll Stand Out • Master's degree plus 6 years of marketing, media, or communications experience including at least 3 years of Beer or Spirits experience reflecting increasing levels of responsibility; OR Bachelor’s degree plus 8 years of marketing, media, or communications experience including at least 3 years of beer or spirits experience reflecting increasing levels of responsibility; OR Bachelor’s degree plus 6 years of Gallo Spirits marketing experience reflecting increasing levels of responsibility OR Master’s degree plus 4 years of Gallo Spirits marketing experience reflecting increasing levels of responsibility. Experience Managing a P&L. Experience working in an agile environment., • Solid understanding of 3-tier distribution system. Ability to prioritize tasks and guide team in effective delivery of projects. Knows how and when to escalate for Sr manager/director feedback. Exceptional organization and project management skills - Experience managing complex project lists, priorities, and budgets with a focus on building brand equity., • Experience collaborating and influencing internal and external partners, managing large media budgets, writing agency briefs, developing content strategy across integrated campaigns, guiding media agency through National and local plan strategy development and execution, development of paid and organic social content calendars, influencer campaigns, experiential event strategy & execution, as well as earned media (PR) tactic evaluation. Solid understanding of media channel strategies and tactics including TV, social, digital., • Experience training and developing Jr level brand marketers in executing brand and organizational objectives. Trained in data systems (IRI/Circana) with the ability to analyze data and translate data into insights. Demonstrates a genuine desire and passion for the alcohol industry. To view the full job description, please click _. Our Benefits & Perks We are committed to providing competitive compensation, perks, and a culture that supports your well-being. Benefits depend on your work category and may include medical and dental coverage, 401k plans, profit sharing, pet insurance, company holidays, access to an employee wine shop, and more! Additional information will be provided before your first interview. The Fine Print • The Company does not sponsor for employment-based visas for this position now or in the future., • We offer a broad salary range to allow for long-term growth. Actual compensation paid within the range will be determined by multiple factors, including, but not limited to, education, experience, knowledge, skills and abilities, internal equity, and alignment with market data. Although we estimate the successful candidate hired into this role will be placed between the entry point and middle of the range, the decision will be made on a case-by-case basis related to these factors. In addition to the salary, this position may be eligible for bonuses, incentive plans, or participate in tasting room tip pools, as applicable., • This position will be based in the location(s) specified in the job posting with an option for occasional telecommuting. You will be expected to live within a commutable distance., • It is the Company’s policy for job postings to be open to internal candidates for a minimum of 5 days and to external candidates, if applicable, for a minimum of 3 days. Gallo’s policy is to afford equal employment opportunities to all applicants and employees and not to discriminate on the basis of race, traits associated with race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law (including cancer and predisposing genetic characteristics), genetic information, marital status, familial status, sex, gender, gender identity, gender expression, sexual orientation (actual or perceived), transgender status, sex stereotyping, pregnancy, childbirth or related medical conditions, reproductive health decision making, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law. Nor will Gallo discriminate based on a perception that an individual has any of the foregoing characteristics or is associated with a person who has, or is perceived to have, any of those characteristics. Gallo will comply with state and local laws prohibiting discrimination for lawful out-of-work behavior, such as off-duty use of cannabis away from the workplace (subject to federal and state law exceptions), the existence of non-psychoactive cannabis metabolites in hair, blood, urine, or other bodily fluids as determined by a drug screening test (subject to federal and state law exceptions). We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gallo is committed to providing reasonable accommodation for candidates with disabilities in our recruiting process. If you need any assistance or accommodation due to a disability, please let us know at 209.341.7000. Gallo is enrolled in the Department of Homeland Security's E-Verify program and will use the program to verify the employment eligibility of all newly hired employees as required. _ _ _ _ _