Restaurant Server
2 days ago
Northport
Job DescriptionBenefits: • Employee discounts, • Paid time off QUALIFICATION STANDARDS Education & Experience • Fine Dining Experience, • Enjoys seeking out & creating memorable guest experiences., • Understands and can perform wine service, • Ability to engage all guests., • Strong Customer Service Skills., • Being Multilingual helpful, • Shares the cultural belief that teamwork delivers results., • Loves to SMILE!Physical requirements:, • Ability to work required full-time shift., • Light work - Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with the Northport Hotel policies, • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with the Northport Hotel standards and regulations to encourage safe alcohol service., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information, • Must be able to handle cash and credit card transactions., • Must be able to work with computer software systems. Fundamental Requirements • Greet and welcome all guests approaching the bar in accordance with the Northport Hotel company standards., • Attend and participate in daily pre-shift meetings, noting all VIPS and special requests & discuss service enhancements., • Be knowledgeable about the menu and answer and explain guest questions or concerns., • Recommend, sell, and serve all spirits, wine, and beer according to local laws and Northport Service Standards., • Follow all cash handling and credit policies., • Be able to use Silverware POS Software., • Effectively manage the daily inventory and follow requisition standards, • Willing to assist all teammates to enhance the guest experience., • Obtain all necessary information when taking restaurant reservations and entering the information correctly in Open Table, our restaurant reservation system., • Effectively answer phones with standard greetings, effectively answer questions, and direct calls quickly and efficiently., • Have knowledge of emergency fire safety procedures and assist as needed., • Use of table and seat numbers during service at no times will we Auction Food at the table., • Use proper two-way radio (Relay) etiquette at all times when communicating with other employees., • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner., • Balance and prepare individual paperwork for closing of shifts according to hotel standards., • Maintain a clean work area. Complete our short application today!