Community Manager
2 days ago
Pico Rivera
Job Title: Community Manager Location: Long Beach, CA 90806 Salary Range: $26.00 - $27.00 Hourly Position Type: Full Time We are seeking an experienced and motivated Property Manager to oversee a 41-unit apartment community in Long Beach, California. This property operates under the Low-Income Housing Tax Credit (LIHTC) program and includes a Mental Health Service Act (MSHA) component. The ideal candidate will have a strong background in affordable housing compliance, excellent leadership skills, and a commitment to providing high-quality housing and resident services. • Pay: $26.00$27.00 per hour, • Schedule: Full-time (40 hours per week), MondayFriday, 8:00 AM5:00 PM, • Rent-free on-site 2 BDRM apartment., • Benefits: Medical, Dental, Vision, Life Insurance; 401(k) with employer match, • Time Off: Paid vacation and 15 paid company holidays, • Oversee day-to-day property operations, ensuring consistent implementation of community policies and compliance standards, • Prepare and submit weekly and monthly reports, and support the development of the annual operating budget, • Manage accounts receivable and payable, including rent collection/processing and timely submission of payables, • Supervise and delegate tasks to the Maintenance Technician; monitor work orders, unit turns, and property upkeep, • Perform administrative functions such as move-in/move-out processing, resident file management, and applicant interviews from the waiting list, • Support residents through the recertification process and address resident concerns in a timely, professional manner, • Train and onboard new staff while fostering a positive, collaborative team culture, • Monitor community appearance and ensure maintenance issues are addressed promptly, • Maximize occupancy, minimize lost rent, and ensure the property operates in the owners best interest, • Demonstrate ability to understand financial goals, operate asset in owners best interest in accordance with Policies & Procedures Manual., • Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.)., • Daily review of property Yardi dashboard., • Review all vacant and available units to ensure timely move ins., • Prepare annual budgets and income projections in a timely and accurate manner., • Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner., • Generate necessary legal action, documents and process in accordance with Landlord/Tenant Law, Fair Housing Laws and Company guidelines., • Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance., • Ensure property is rented to fullest capacity and lost rent is minimized., • Utilize the Yardi leasing workflow process from initial contract through approval or denial of tenancy, and move in., • Utilize marketing strategies to secure prospective residents., • Confirm that leasing staff techniques are effective in qualifying and securing future residents., • Confirm that leasing staff gather information about market competition in the area and file., • Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others., • Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow., • Working knowledge of California landlord/tenant law, and common procedures and notices., • Confirm all leases and corresponding paperwork are completed and input to software System accurately and on a timely basis., • Ensure current resident files are properly maintained and in required order., • Ensure all administrative paperwork is accurate, complete and submitted on a timely basis., • Ensure compliance with all applicable affordable housing programs., • Conduct quarterly Resident Meetings, • Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management., • Participate in resident social service programs and/or coordinate resident activities program., • Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.)., • Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.)., • Consistently implement policies of the community., • Consistently use successful techniques and company directives to screen, hire, orient and train new personnel., • Ensure efficiency of staff through ongoing training, instruction, counseling and leadership., • Plan weekly/daily brief meeting with staff to review schedules, work order status and assignments., • Coordinate maintenance schedule and assignments with Maintenance Supervisor., • Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary., • Provide support to staff to encourage team work and lead as an example in creating a harmonious environment., • Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours., • Assure quality and quantity of market ready apartments., • Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance., • Learn and ensure compliance with all company, local, state and federal safety rules., • Ensure that unsafe conditions are corrected in a timely manner., • Direct staff to follow a safety first principle., • College degree preferred., • Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred., • Position requires a minimum of 2 years on-site as an Assistant Community Manager; will consider 3 years supervisory experience in a customer service related business with appropriate certification(s) and/or prior experience as Community Manager., • Affordable housing or permanent supportive housing experience required., • Achieve Fair Housing certification prior to interaction with prospects or residents., • Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365 including Word, Excel, Outlook as well as property management software applications., • Must possess a valid Drivers License, reliable transportation and current auto insurance coverage as this position may require some driving for company business., • Knowledge of OSHA laws and regulations., • Participate in training to comply with new projects, programs or existing laws., • Be able to work evenings and weekends on call as needed., • Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community or representing the community., • Comply with expectations as demonstrated in the Employee Handbook WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. WSH Management is a drug free workplace. WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO. Compensation details: 26-27 Hourly Wage PI833c247193b3-26289-40305219
