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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    2 days ago
    Full-time
    Manhattan, New York

    Assistant General Manager – SoHo About the role Guizio is hiring a full-time Assistant General Manager for our SoHo store. You will partner with the General Manager to run the store day to day: driving sales, leading and developing the team, and delivering an elevated client experience that reflects the brand. You will step in as the senior leader on the floor when the GM is out, and own key areas of operations, visual standards and clienteling. • Location: SoHo, New York, NY (on-site), • Schedule: Full-time, including weekends, holidays and some evenings, • Reports to: General Manager Key responsibilities Sales and client experience • Drive the store toward daily, weekly and monthly sales targets; track KPIs such as conversion, average transaction value and units per transaction, • Model and coach a high-touch selling approach on the floor, • Build and grow a client book through clienteling, appointments, follow-ups and personal styling, • Resolve escalated client issues, returns and exchanges with care and good judgment Team leadership • Lead the team on the floor, run morning huddles and set daily goals, • Recruit, onboard and train sales associates with the GM, • Give regular feedback, support performance reviews and develop future leaders, • Build weekly schedules that match coverage to traffic and stay within payroll budget Operations • Open and close the store, including cash handling, POS reconciliation and security procedures, • Oversee receiving, stock replenishment, transfers and inventory counts; keep shrink low, • Maintain stockroom organization and accurate inventory in our systems, • Support omnichannel services such as ship-from-store, online order pickup and returns, • Uphold company policies, loss prevention practices and health and safety standards Visual and brand standards • Execute visual merchandising directives and floor sets on schedule, • Keep the store, fitting rooms and windows looking polished and on-brand at all times, • Share product feedback and client insights with the GM and home office Store leadership • Act as manager on duty and lead the store when the GM is out, • Represent the store at in-store events, launches and community partnerships Qualifications • 3+ years of retail experience, including 1–2 years in a supervisory or assistant manager role, ideally in fashion, luxury or contemporary apparel, • Proven track record of meeting or beating sales goals, • Experience hiring, training and coaching a sales team, • Strong clienteling skills and a genuine passion for fashion and service, • Working knowledge of store operations: POS systems (e.g., Shopify POS), inventory management, cash handling and scheduling, • Clear communicator who stays calm and organized in a fast-paced, high-traffic environment, • Comfortable with retail metrics and using data to guide decisions, • Open availability, including weekends, holidays and evenings, • Able to stand for long periods, climb ladders and lift up to 30 lbs What we offer • Compensation: $75,000 per year, plus a 20% bonus after one year of employment, • Health, dental and vision insurance, • Paid time off and paid sick leave, • Generous employee discount, • Commuter benefits, • Growth and development opportunities with a fast-growing New York brand Guizio is an equal opportunity employer. We celebrate diversity and are committed to an inclusive workplace for all employees. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status or any other characteristic protected by law.

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  • Store Manager
    Store Manager
    1 month ago
    Full-time
    Manhattan, New York

    Full job description About us Amare Wear is a NYC- and SF-based jewelry brand creating luxury jewelry with intention. We specialize in permanent jewelry and meaningful gemstone pieces, crafted with ethically sourced materials and in collaboration with skilled artisans around the world. Our signature Charm Bar experience allows customers to create personalized bracelets and necklaces by selecting charms, gemstones, and chains that reflect their energy, milestones, and unique stories. We're passionate about creating memorable customer experiences and building a community centered around connection, self-expression, and meaningful design. Role Description Amare Wear is seeking a passionate and experienced Store Manager to lead our Soho location. This is a hands-on leadership role responsible for driving sales, delivering exceptional customer experiences, overseeing daily store operations, and developing a high-performing team. The ideal candidate is a natural leader who thrives in a boutique retail environment, loves working with people, and is excited to help grow a luxury jewelry brand. Weekend availability is required. Key Responsibilities Leadership & Team Development Lead, coach, and motivate the store team to achieve sales and customer experience goals. Recruit, train, and onboard new team members while maintaining consistent service standards and product knowledge. Foster a positive, collaborative, and accountable team culture. Manage scheduling, shift coverage, performance reviews, and ongoing team development. Sales & Customer Experience Drive store sales and exceed performance goals. Deliver exceptional customer service and create memorable in-store experiences. Educate customers about permanent jewelry, gemstones, charms, and the stories behind our collections. Resolve customer concerns professionally and efficiently. Lead by example on the sales floor and support the team during peak business hours. Operations & Inventory Oversee daily store operations, including opening and closing procedures. Maintain visual merchandising standards and ensure the boutique is clean, organized, and aligned with the Amare Wear brand. Manage inventory accuracy, cycle counts, receiving, restocking, and loss prevention. Continuously identify opportunities to improve operational efficiency. Ensure compliance with company policies and procedures. Permanent Jewelry Perform permanent jewelry welding with precision and confidence. Maintain the highest quality standards for all permanent jewelry services. Assist customers with welding services and customizations. Laser engraving experience is preferred. Qualifications 3+ years of retail management experience. Proven experience managing a team of 2 or more employees. Experience in jewelry, luxury retail, or boutique retail preferred. Permanent jewelry welding experience required. Strong sales ability with a proven record of meeting or exceeding goals. Excellent customer service and relationship-building skills. Highly organized, dependable, and detail-oriented. Outstanding communication and leadership skills. Positive, professional, and collaborative attitude. Passion for mentoring and developing team members. Comfortable working in a fast-paced, customer-focused environment. Degree or certification in Jewelry Design, Business, Fashion, or a related field is a plus. Benefits & Perks Competitive hourly pay Commissions $300 monthly health insurance incentive (for eligible employees) Employee jewelry discount Paid training and career growth opportunities Positive, supportive, and creative work environment What We Value We are looking for someone who embodies our core values: Kindness Compassion Accountability Teamwork Creativity Fun Genuine Care for Others If you're passionate about people, jewelry, and creating exceptional experiences, we'd love to meet you. Job Type: Part-time Pay: $22.00 - $25.00 per hour Benefits: Employee discount Health insurance Experience: Jewelry making/ repair: 1 year (Preferred) Jewelry sales / Zapping: 1 year (Preferred) Ability to Commute: New York, NY 10012 (Required) Ability to Relocate: New York, NY 10012: Relocate before starting work (Preferred) Work Location: In person

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