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WHO WE ARE: We are RAPP – world leaders in activating growth with precision and empathy at scale. As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that emphasizes personal well-being. HOW WE DO IT: At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients. Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets YOUR ROLE: The Director, Analytics Enablement supports the collection and activation of analytics data across RAPP client projects, providing consultation and technical solutions to fulfill measurement and reporting goals. This person will architect, document, and maintain tracking architecture, conventions, and taxonomies. Additionally, the Director will act as a resident expert on the collection of accurate data through expertise in a variety of platforms including ESPs, digital media, web analytics, and tag management systems. At RAPP, Analytics Enablement exists at the intersection between analytics and technology, as a critical capability of our Marketing Sciences division. YOUR RESPONSIBILITY: • Directly interfaces with client and partner contacts, communicating in a manner to inspire confidence while maintaining detailed documentation following all discussions, • Authors client-facing business-centric documents including well-designed presentations, BRDs, use cases / user stories, and issue post-mortems, • Educates clients and agency colleagues on industry changes relevant to analytics and data privacy, including loss of cookies, Apple MPP & LTP, consent management, Google Privacy Sandbox, and the role of AI in digital measurement, • Performs discovery of client marketing and technology ecosystems, business goals, and personnel resources, • Authors and maintains campaign naming and URL tagging conventions and taxonomies, • Advises on CRM and email marketing measurement using tools including Salesforce Marketing Cloud and Litmus Email Analytics, • Advises on mobile app measurement and attribution instrumentation for platforms including Branch MMP, AppsFlyer, Kochava, and Adjust, • Advises on digital media tracking based on experience with Google Marketing Platform (Campaign Manager, DV360, and Ads), other DSPs, Microsoft Ads, Facebook Ads, Pinterest Ads, Twitter Ads, and LinkedIn Ads, • Conceives of tracking architecture for client initiatives and campaigns, producing flow diagrams and technical specifications, thereby allowing both digital and offline interactions to be tracked, analyzed, and optimized, • Authors tracking and tagging implementation documentation for client in-house teams, client/agency partners, and internal development resources, including clear details that can be easily translated into a test plan for tracking QA purposes, • Advises on tag management implementation and validation through platforms such as Google Tag Manager, Ensighten, Adobe Launch, and ObservePoint, • Provides comprehensive validation of all tracking implemented across client initiatives to ensure measurement accuracy REQUIREMENTS • At least 7-10 years of analytics and technology experience, preferably 3+ years with an Advertising, Marketing, Analytics, or Digital Media firm, • An understanding of core marketing analytics concepts including impressions, clicks, pageviews, events, sessions, users, conversions, lookback windows, and attribution models, • Experience working in support of CRM and digital media analytics, in particular working within the various popular platforms (Salesforce Marketing Cloud, Litmus Email Analytics, AppsFlyer MMP, Google Ads, GCM, DV360, Bing, and Facebook), • Experience utilizing tag management systems, including Google Tag Manager to support the deployment of web and media analytics tracking tags on pageview-based websites, single-page applications, and mobile apps, • Experience administering Google Analytics Accounts and Properties, including the creation of Custom Dimensions, Key Events, and Audiences, • Experience configuring and troubleshooting Adobe Analytics Report Suites including Classification Sets, Rules, Importer, and eVars / sProps, • Experience with A/B/multivariate website testing tools such as Optimizely and Adobe Target, • Experience with enterprise taxonomy management tools; Claravine is preferred; Accutics, Taxo, Terminus, Airtable, and Smartsheet are also valuable, • Experience with Apple MPP mitigation platforms including Litmus Email Analytics, • Google Analytics Certification and Adobe Analytics Developer or Architect Certification a plus, • Experience with scripting and other languages including Python, JavaScript, CLI, HTML, CSS, and Regular Expressions a plus, • Experience with the architecture and deployment of mobile tracking solutions, including SDK integration, server-postbacks, and MMP (mobile measurement providers) a plus, • Innovative Problem-Solving & Commitment: Ability to solve complex measurement and business challenges through creativity, while maintaining a commitment to self-driven continuing education to remain current on techniques, vendors, and the wider marketing landscape, • Presentation & Public Speaking: Ability to produce client-ready written documents and presentation decks along with strong public speaking skills to facilitate positive in-person client meetings, • Personal Traits: Ability to execute inspiring work with minimal supervision; passionate about problem solving in the areas of marketing, data, analytics, and technology; excellent verbal and written communication skills Our hybrid work model: RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like. RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit ___. A reasonable estimate of the salary for this role, at the time of posting, is $136,000 - $163,000. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply. “As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.” NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires—with longer fire seasons, dryer fuels, and faster winds—new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond—preventing small flare-ups from becoming devastating infernos. About Pano: We are a 150+ person growth-stage hybrid-remote start-up, headquartered in San Francisco. We are the leader in early wildfire detection and intelligence, helping fire professionals respond to fires faster and more safely—with the right equipment, timely information, and enhanced coordination—so that they can stop a new ignition before it grows. Pano AI combines advanced hardware, software, and artificial intelligence into an easy-to-use, web-based platform. Leveraging a network of ultra-high-definition, 360-degree cameras atop high vantage points, as well as satellite and other data feeds, Pano AI produces a real-time picture of threats in a geographic region and delivers immediate, actionable intelligence. Pano AI is on___'s list of the___ MIT Technology Review listed Pano as one of the___ in 2024, and Fast Company named Pano AI one of the___. We’ve also been featured in the___,. Pano AI’s dozens of government and enterprise customers span 16 states in the U.S., five states in Australia, and BC, Canada, and we are currently monitoring over 30 million acres of land. Pano AI has raised___ from Giant Ventures, Liberty Mutual Ventures, Tokio Marine Future Fund, Congruent Ventures, Initialized Capital, Salesforce Ventures, and T-Mobile Ventures. Learn more at___. The Role As a Senior Product Manager at Pano AI, you will own and scale a critical component of our wildfire intelligence platform. Our technology enables emergency managers, utilities, and first responders to detect and respond to wildfires in near real time as climate risk and the Wildland Urban Interface continue to expand. You will take full ownership of a key product domain such as detection workflows, alerting systems, geospatial visualization layers, or emerging product lines. This is not a feature execution role. You will define the problem space, set strategy, prioritize tradeoffs, and drive outcomes end to end in close partnership with engineering, design, customer success, operations, sales, and executive leadership. This role offers true domain ownership at company scale. You will operate with executive visibility and meaningful autonomy, shaping products that directly protect lives and infrastructure. As Pano continues to grow, you will have the opportunity to drive major initiatives, influence company direction, and advance your career based on impact rather than tenure. For product leaders motivated by mission, energized by building in fast scaling environments, and ready to move beyond incremental feature work, this role provides both purpose and accelerated growth. What you’ll do * Own a critical product domain end to end, defining the problem space, success metrics, roadmap, and execution strategy. * Define and manage the entire product lifecycle from discovery and research through development, detailed specifications, launch, and post launch optimization. * Lead customer discovery efforts, including direct interviews, data analysis, and field feedback, to validate opportunities and inform prioritization. * Drive strategic initiatives that improve detection speed, alert relevance, geospatial clarity, or overall workflow efficiency for customers. * Make nuanced product trade off decisions grounded in user journeys, technical constraints, and long term platform strategy. * Present clearly and confidently in leadership forums, bringing structured thinking and evidence based recommendations. * Partner cross functionally with engineering, design, sales, marketing, customer success, and operations to ensure alignment from concept through delivery and adoption. * Proactively identify opportunities for innovation, including potential zero to one product initiatives as the company expands its product portfolio. * Monitor product performance using quantitative and qualitative data to continuously improve outcomes and user experience. * Elevate the product team by mentoring others, contributing beyond your immediate domain, and raising the bar for product thinking across the organization. What you’ll bring * 6 to 10 plus years of product management experience, with demonstrated ownership of a meaningful product surface area or platform component. * A track record of launching impactful products or major capabilities, ideally from early research through execution and adoption. * Strong strategic thinking skills, with the ability to challenge assumptions respectfully and back decisions with data and customer insight. * Experience operating in ambiguous, fast growing, or startup environments where you have worn multiple hats. * Comfort presenting to and collaborating with executive leadership. * Strong customer discovery skills and the ability to translate insights into clear problem statements and actionable roadmaps. * High EQ, humility, and empathy. We operate with a no jerk policy and value collaboration over ego. * The ability to learn quickly and develop technical fluency in areas such as geospatial data, mapping, AI powered detection, or alerting systems. Nice to have * Experience working on geospatial, mapping, monitoring, observability, or alerting products. * Experience building or contributing to zero to one product initiatives. * Entrepreneurial or startup founder experience. * Experience building AI powered products or data intensive platforms. * Experience in climate tech, public safety, gov tech, infrastructure tech, or mission driven technology. * A passion for climate resilience, wildfire prevention, environmental protection, or public safety. Final compensation for full-time employees is determined by a variety of factors, including job-related qualifications, education, experience, skills, knowledge, and geographic location. In addition to base salary, full-time roles are eligible for stock options. Our benefits package also includes comprehensive medical, dental, and vision coverage, a matching 401(k) plan, and flexible paid time off.

Description Sprout Social is looking to hire a Customer Success Manager, Key Accounts for the Sales & Customer Experience team. Why join Sprout’s Sales & Customer Experience team? The Sales and Customer Experience team shapes how Sprout powers the future of customer connection for today’s most innovative brands. We sell and support the leading social media management platform for businesses, helping organizations unlock the full value of social. Through powerful social intelligence and trusted partnership, we enable teams to build authentic relationships and drive meaningful business impact. What you’ll do The Customer Success Manager, Key Accounts play a critical role in driving customer satisfaction, retention, and growth within some of our largest and most strategic accounts. You will be responsible for building and maintaining strong relationships with key stakeholders, proactively identifying and addressing customer needs, and ensuring successful adoption and utilization of the Sprout Social platform. Customer Relationship Management: • Build and maintain strong, long-term relationships with key stakeholders at Enterprise accounts, including C-level executives, marketing directors, social media managers, and agency partners., • Proactively identify and understand customer needs and challenges through Mutual Success Plans, • Conduct Executive Business Reviews with customers to assess platform usage, identify areas for improvement, and discuss strategic goals. Customer Training: • Partner with the Onboarding and Professional Services teams to ensure new customers are ramped up and fully understand how best to maximize Sprout based on their individual needs and preferences. Platform Adoption & Utilization: • Monitor customer platform usage and proactively identify areas for improvement in adoption and utilization., • Provide guidance and best practices to help customers maximize the value of the Sprout Social platform., • Work closely with Product and Engineering teams to provide customer feedback and influence product roadmap decisions. Customer Retention & Growth: • Identify and mitigate potential customer churn risks., • Drive customer expansion opportunities by identifying and qualifying upsell and cross-sell opportunities., • Ensure high customer satisfaction scores and proactively address any customer concerns or issues., • Strategically partner with the Renewals team in defending and growing revenue through positive renewal outcomes. Data Analysis & Reporting: • Track key customer success metrics, such as customer satisfaction, platform usage, and ROI., • Generate regular reports on customer health and performance., • Leverage data to identify trends and make data-driven decisions to improve customer outcomes. What you’ll bring We’re looking for someone who is deeply passionate about building strong customer relationships and driving meaningful outcomes. You thrive on understanding what success looks like for your clients and take pride in your ability to stay organized, proactive, and detail-oriented. In this role, you’ll manage strategic relationships with high-value clients.. You bring experience in navigating complex customer environments and a knack for identifying challenges, surfacing insights, and recommending solutions that align with their goals. Your technical aptitude allows you to confidently guide customers through our platform, uncovering new opportunities to add value. If you’re excited about delivering exceptional customer experiences, collaborating with cross-functional teams, and helping enterprise clients maximize their success, we’d love to connect with you. The minimum qualifications for this role include: • 4+ years of experience in Customer Success in B2B SaaS/Software, including 2+ years managing an Enterprise book of business, • Demonstrated success in retaining, renewing, and expanding Enterprise-level accounts through strategic relationship management and value-driven engagement., • Experience building relationships, presenting, and influencing senior-level decision makers across multiple functions Preferred qualifications for this role include: • Experience with consulting and providing strategic guidance related to social media and social media tools is a plus., • Experience working with tools such as G-Suite, Salesforce & Tableau How you’ll grow Within 1 month, you’ll plant your roots, including: • Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization., • Partner with your Customer Success leader to define key success metrics for your role and how you will measure against them., • Begin developing familiarity with our business, platform, and applications, as well as our company’s key metrics., • Acclimate yourself with the day-to-day responsibilities of Sprout’s Success Team by shadowing team members, listening to recorded customer calls, and working closely with our dedicated Enablement Manager. Within 3 months, you’ll start hitting your stride by: • Receive your dedicated book of business and begin familiarizing yourself with your customer base., • Establish relationships with customer-facing departments across the organization., • Guide customers to relevant Sprout resources, such as product guides, webinars, and support channels, to drive engagement and encourage successful product adoption., • Respond to high-impact customer issues in a fashion that inspires continued customer loyalty., • Actively handle inbound requests and account-related questions. Within 6 months, you’ll be making a clear impact through: • Develop and maintain deep product expertise to serve as a trusted advisor and strategic resource for your customers, • Partner with colleagues across departments to address customer feedback and communicate accordingly., • Collaborate with your manager to review performance to date, identify growth opportunities, and create a clear plan for ongoing career development. Within 12 months, you’ll make this role your own by: • Propose and execute independent initiatives that drive impact across the Customer Success team and the broader organization., • Identify individual strengths and how to apply them effectively for continued success., • Master the Strategic Business Review and begin visiting customers in person to provide additional value. Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager. Our Benefits Program We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program: • Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents., • Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources., • Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match)., • Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind., • Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year., • Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family., • Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being., • Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet., • Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations., • Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line. *This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits. Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. This role’s On Target Earnings (“OTE”) for new hires in each zone are: • Zone 1 (New York, California, Washington): $101,200 - $139,150 USD annually, • Zone 2 (All other US states): $92,000 - $126,500 USD annually OTE is governed by an incentive plan. It is the sum of a fixed base salary plus incentives at target performance. Incentive compensation will vary based on performance. The listed ranges represent the expected earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest ___. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at . Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) ___ and (2) ___. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review ___.

Clever is on a mission to connect every student, worldwide, to a world of learning. With our identity platform for education, we serve 77% of U.S. schools and over 1 million K12 students internationally. As a trusted partner for schools and educators, we provide secure, seamless access to digital learning tools that empower students everywhere. Clever, a Kahoot! Company, is headquartered in San Francisco, CA, but our impact extends far beyond. Learn more about us at ___. About the Team & Opportunity Clever is looking for a senior-level, mission-driven Customer Success Manager to drive the adoption, retention, and strategic growth of our products across a diverse portfolio of enterprise EdTech organizations and application partners. In this role, you will serve as a primary strategic advisor, navigating complex organizational structures to ensure our partners achieve maximum value and scale. You will be directly responsible for the commercial health of your portfolio, proactively managing the renewal lifecycle and identifying opportunities to drive expansion and revenue growth. You will also serve as the vital bridge between customer needs and Clever’s Product, Sales, Marketing, and Engineering teams, ensuring that partner feedback directly informs our growth and innovation. The ideal candidate is passionate about cultivating deep relationships with executive decision-makers, has a sharp eye for account growth, and thrives in a fast-paced environment where exceptional service drives long-term advocacy. How You'll Make an Impact • The problem you’ll solve: You will act as a strategic architect for our global application partners, helping them simplify their tech stacks and overcome integration hurdles through the Clever platform. By building high-trust relationships with technical leads and C-suite executives, you will ensure our tools provide seamless and secure access to their products. Your work removes deployment friction and enables scalable growth for our partners, allowing them to expand their reach and focus on their mission to deliver impactful digital learning experiences to every student and teacher., • Who you’ll partner with: You will work in lockstep with Marketing, Product, Sales, School Success, and Partner Engineering to align our services with customer priorities, while advocating internally to the Product team to ensure the customer voice shapes our roadmap., • What success looks like: Success is defined by high net-retention rates, successful contract renewals, and expanded product adoption across your book of business, characterized by strong executive-level relationships and the successful mitigation of churn risks through proactive success planning., • Key projects you’ll lead: You will build and execute comprehensive account plans for strategic customers, lead executive business reviews to demonstrate ROI, and develop change management frameworks that help our application partners implement new digital learning integrations seamlessly. What We’re Looking For Required Skills & Experience (Must-Haves) • Strategic Account Management: 5+ years of advanced experience in a customer-facing role managing complex enterprise accounts and C-level stakeholders in a SAAS or enterprise environment., • Growth Mindset: A proven track record of successfully renewing accounts, driving upsells, and deepening product adoption within large organizations., • Operational Poise: Ability to navigate difficult and complex situations with calm and poise, using data-driven decision-making to enhance the customer experience., • Strategic Revenue Growth: Experience in high-stakes contract renewals and driving significant upsells through consultative, value-based selling and deep product adoption., • Executive Presence: Exceptional communication and presentation skills, with the ability to influence C-level executives and map complex stakeholder organizations., • Consultative Approach: Strong change management and persuasive skills to help large organizations implement technical shifts and adopt new platform features., • Risk Mitigation: Expert ability to identify and surface churn risks early, using data and customer feedback to inform actionable success plans., • Communication: Excellent written and verbal skills, with the ability to present complex strategic plans to diverse internal and external audiences., • CRM Proficiency: Experience using Salesforce or similar CRM tools to track account health and manage a book of business., • Detail-oriented and results-driven problem solver: You possess exceptional analytical skills and an openness to creative solutions, demonstrating the flexibility and self-motivation required to drive high-impact results in a fast-paced environment. Preferred Qualifications (Nice-to-Haves) • EdTech Background: Experience within the EdTech industry, specifically working with Partnerships, at an EdTech Application and/or experience with Clever., • Travel Flexibility: Ability to travel for conferences, customer visits, and company events as needed. Clever Benefits & Perks • A competitive salary, • Flexible Paid Time Off, • Paid Parental Leave, • Top-notch healthcare, vision, and dental coverage for you and your family, • Best-in-class mental healthcare service that supports employees' mental and emotional wellness, • A generous personal development yearly budget which can be used for courses, conferences, trainings, books, and more, • A comprehensive Learning & Development program that enables employees to enhance their skills, knowledge, and functional expertise, • Annual company and team events to connect with fun, bright coworkers Salary Transparency The range of our base salary cash compensation for this role for candidates living in the United States, besides NYC and San Francisco, CA, is between $96,000 and $112,500. For candidates living in NYC and San Francisco, CA, the salary range is between $105,000 to $123,700. All final offers are determined using multiple factors including experience and level of expertise. Inclusion & Belonging Clever believes classrooms and our company should be diverse and inclusive. We celebrate actions that build diverse teams, include every voice, and create safe spaces for everyone to bring their authentic selves to work. Clever does not conduct interviews via text or Telegram. We will never ask for your financial information or reimbursement of equipment of any kind. If you receive any communications regarding employment with Clever that you think might be a scam, please email ___ If you are a resident of Colorado, please note you have the right to redact your age-related information like age, birth date, or dates of schooling.

Pantheon WebOps Platform powers the open web, running more than 300,000 sites in the cloud for customers including Google, Princeton, Salesloft and Doctors Without Borders. Every day, thousands of developers and marketers create, iterate, and scale WordPress and Drupal sites to reach billions of people globally. Pantheon’s multitenant, container-based platform enables organizations to manage all of their websites from a single dashboard. Organizations including Clorox and the United Nations drive results through accelerated development and real-time publishing using Pantheon’s collaborative workflows. The Role Pantheon is looking for a Partner Operations Manager to join the Revenue Operations team. You will be responsible for the systems, execution, and process management that enable our Partner Account Managers and agency partners to succeed. This is a "systems-savvy" role for a proactive operator who can configure automation, build robust reporting, and bridge the gap between business strategy and technical execution. You will join the team to build our operational foundation from the ground up, managing everything from partner portal workflows to complex referral reconciliations. Key Responsibilities • Manage the Partner Lifecycle: Lead partner enrollment and vetting via the partner portal, and oversee the end-to-end deal registration and verification process., • Drive Technical Execution: Execute digest and alert messaging via customer communication platform, and manage recruitment campaigns across email and in-app channels in collaboration with Partner Marketing., • Build Reporting Infrastructure: Develop and maintain agency-by-agency pipeline reporting, referral validation, and fee reconciliation processes., • Optimize Systems: Manage Salesforce data integrity and linkages to support account planning and weekly pipeline reviews., • Enable Automation: Partner with Product, Design, and Engineering (PDE) to build and test our low-touch customer lifecycle and automate manual verification processes (like /.well-known and TXT records)., • Create Operational Playbooks: Document internal processes and build the operational framework for our Gold, Silver, and Bronze partner tiers. What You Bring to the Table • Operational Excellence: You have a background in Revenue, Marketing, or Sales Operations, ideally within a high-growth SaaS environment., • Technical Savvy: You aren’t a software engineer, but you are proficient with SQL, BI tools, and Salesforce reporting., • Automation Expertise: You are comfortable building multi-step workflows and using no-code tools like Zapier or Workato., • Analytical Mindset: You are an expert in spreadsheets and can translate complex data into clear requirements for engineering teams., • Technical Problem-Solving: You understand DNS records (TXT) and can guide partners through technical verification steps., • Collaboration Skills: You excel at working cross-functionally with Sales, Marketing, and Engineering to turn program goals into scalable systems. Bonus Points • Direct experience with partner or channel operations., • Working knowledge of APIs and how to test endpoints using Postman. Compensation: The base salary range for this role is as follows: • United States: $95,000-119,000 USD Pantheon is an equal-opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need reasonable accommodation due to a disability for any part of the interview process, please contact . Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment. After an offer is made and accepted, E-Verify will be used to confirm your identity and employment eligibility, as required by the U.S. Department of Homeland Security. Visa sponsorship is not available at this time.

About the Job: We’re hiring a Director, Enterprise Acquisition, to oversee an elite team of high-performing AEs who focus exclusively on hunting and closing net new logos. We are looking for someone who can navigate complex enterprises. As a Director, Enterprise Acquisition Sales, you will directly manage enterprise AEs and oversee our midmarket acquisition team Manager. In this role you will develop multi-threaded relationships, orchestrate long and complex deal cycles, and position LaunchDarkly as a mission-critical part of modern software delivery. This is a highly visible, team quota-carrying role that requires a strategic mindset, strong executive presence, and deep enterprise sales expertise in the SaaS ecosystem. Responsibilities: Strategic Account Leadership • Lead an organization accountable for achieving and exceeding a multi-million-dollar annual revenue target across Fortune 1000 new logo opportunities, • Define and execute regional account and territory strategies that expand LaunchDarkly’s footprint with engineering, DevOps, platform, and product leadership teams, • Provide leadership and oversight on complex, high-risk enterprise negotiations, serving as an escalation point across legal, procurement, security, and architectural stakeholders, • Ensure consistent articulation and adoption of LaunchDarkly’s value proposition across the team, including progressive delivery, experimentation, developer productivity, and release safety Pipeline Generation & GTM Alignment • Establish regional pipeline strategy and operating cadence, ensuring sustained pipeline coverage through outbound programs, account-based motions, partner engagement, and executive-level selling, • Lead alignment across Account Executives, SDRs, Marketing, and Channel teams to drive predictable top-of-funnel performance and conversion, • Own forecasting rigor and pipeline governance, holding the team accountable for accuracy, inspection, and execution discipline within Salesforce Cross-Functional Partnership • Partner closely with Sales Engineering leadership to ensure consistent, high-quality execution of technical evaluations, proof-of-value engagements, and enterprise architecture discussions, • Collaborate with Customer Success leadership to drive effective handoffs, adoption outcomes, and long-term customer value realization across the regional book of business, • Synthesize and elevate customer and market insights to Product, Engineering, and executive leadership to inform roadmap priorities, packaging decisions, and industry positioning Executive Engagement & Thought Leadership • Coach and enable the team to build trusted advisor relationships with VP+, CTO, CPO, platform, and digital transformation leaders across strategic accounts, • Act as a senior leader sponsor on priority opportunities, articulating how feature management reduces risk, accelerates release velocity, and supports enterprise transformation initiatives, • Represent LaunchDarkly externally at regional events, partner forums, and industry conferences, reinforcing market credibility and supporting GTM objectives Qualifications: • Typically expects a minimum of 12 years of enterprise SaaS sales experience with a proven record of exceeding quota in complex, multi-threaded deal environments. Along with a minimum of 3 years of sales leadership experience, • Experience selling to technical buying centers—especially engineering, DevOps, platform, and product organizations, • Passionate about the net-new-logo acquisition aspect of selling, and ability to win over others about the upside of this type of role, • Prove success hiring, managing, developing a team of successful new-logo sellers, • Demonstrated success closing mid to high six-figure annual contracts, • Strong command of MEDDICC or similar enterprise qualification methodologies, • Excellent storytelling skills and the ability to translate technical concepts into compelling business outcomes, • Comfort navigating large enterprise organizations and orchestrating cross-functional deal teams, • Ability to travel up to 40% of the time based on business needs, • Previous success in a high-growth startup or scale-up environment, • Familiarity with LaunchDarkly’s ecosystem (AWS, Azure, GCP, HashiCorp, GitHub, Datadog, etc.) Pay: Target pay ranges based on Geographic Zones* for Level M4: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $214,000 - $295,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $193,000 - $265,000**, • Zone 3: All other US locations - $182,000 - $251,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

Full-time Description Job Title: Customer Care Specialist Reports to: Customer Care Director FLSA Status: Non Exempt Travel: Travel requirement 10-15% Job Summary The Customer Care Specialist (CCS) is expected to be knowledgeable in all aspects of the order to cash process. This entails order processing, obtaining scheduling information, coordination of shipments, order expedites and processing of customer inquiries. The CCS will act as a liaison between respective departments to investigate and resolve non product complaints. This position will perform standardized processes, complete ERP (NetSuite-Plex) and supplemental trainings to align with department and company guidelines. Work Location Requirements This role operates on a hybrid schedule and will require periodic onsite attendance. Candidates must reside within commuting distance of our Chesterfield, MO to meet business and operational needs. Essential Duties and Responsibilities • Customer Assistance: Primary point of contact for an assigned geographical section or market specific account base. Provide product or service information relative to Altor’s product portfolio. Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information and assistance regarding products, services, and policies., • Problem Resolution: Handle customer complaints and concerns effectively, aiming for a swift resolution while maintaining a positive customer experience. Escalate issues to appropriate channels when necessary., • Order Processing: Assist customers with placing orders, tracking shipments, and processing returns or replacements. Ensure accuracy and efficiency in order management procedures., • Product Knowledge: Develop a comprehensive understanding of our products or services to effectively address customer questions and concerns. Knowledgeable on product features, pricing, and entire Altor product portfolio., • Customer Relationship Management: Build and maintain strong customer relationships by demonstrating empathy, professionalism, and reliability in every interaction. Customer sites visits may be required to support customer or business requirements., • Documentation and Reporting: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions. Provide regular reports i.e. Open Order Reports, Scorecards, and feedback to management in regard to service level agreements., • Team Collaboration: Collaborate with departments such as Sales, Operations, Scheduling, or Marketing to ensure seamless communication and resolution of customer issues. Contribute to team goals and initiatives. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Requirements/Work Experience • Bachelor’s Degree or equivalent work experience, • 3+ years of experience in customer service; preferably in a manufacturing environment, • Experience with ERP Systems is desired Computer Skills • To perform this job successfully, an individual should have knowledge of Microsoft Suite – Word, Excel, PowerPoint., • Essential requirements include computer literacy; proficiency in office software products, with the ability to create PowerPoint or Excel presentations, and effectively utilize Teams, SharePoint, and Salesforce., • Proficiency in use of ERP systems (Oracle, SAP, NetSuite, etc.) required. Core Values Our core values define how we work and what we expect from every associate. The ideal candidate will consistently demonstrate these values in performing the responsibilities of this role. Each core value represents essential behaviors and competencies aligned with the duties and qualifications of the position. • Accountability – We take full responsibility for our actions and outcomes, ensuring transparency and trust with our stakeholders, customers, associates, and the environment. Competencies: Problem Solving, Decision Making, Planning & Organizing, Resilience, Time Management/Prioritization and Learning Agility, • Innovation – We champion creativity and collaboration, continually striving to deliver groundbreaking solutions that transform our industry and exceed expectations. Competencies: Creativity & Curiosity, Continuous Improvement, Vision & Strategic Thinking, and Collaboration & Teamwork, • Integrity – We uphold the highest ethical standards of honesty, transparency, and ethical behavior in every decision and action, fostering trust at all levels in our organization. Competencies: Honesty, Consistency & Dependability and Commitment to Excellence, • Adaptability – We embrace change agility and resilience, staying flexible and proactive in a constantly evolving world. Competencies: Communication, Results Oriented and Flexibility, • Caring – We prioritize the well-being of our people, communities, and business partners, recognizing that their success and happiness are vital to our own. Competencies: Organizational Savvy, Risk Management, Compliance, Diversity, and Empathy, • Passion – We are driven by a relentless pursuit of excellence, demonstrating determination to succeed while maintaining humility and respect for others. Competencies: Commitment, Persistence & Tenacity, Humility and Respect Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision. While performing the duties of this Job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is typical of most office environments. The noise level in the work environment is usually low to moderate level. Disclaimer The above statements are intended to describe the general nature and level of work being performed by those assigned to a particular position. This document in no way states or implies that this is as an exhaustive list of all responsibilities, duties, and skills required and personnel may be required to perform duties outside their normal responsibilities from time to time, as needed. The Company reserves the right to change, modify, amend, add to or delete from, any section of this document as it deems, in its judgment, to be proper. MR1

Description Company Background PCS Software, Inc. is an AI platform for the transportation logistics marketspace providing the trucking industry’s most effective transportation management platform (TMP) to improve fleet management and delivery systems and increase profits for our customers. Through innovation and invention, our software individualizes work routines, consolidates workflows, and streamlines management controls to improve accountability, transparency, and eliminate costly and redundant manual processes. Trucking companies and freight brokers trust PCS to optimize their dispatch, accounting, and fleet operations. TL, LTL, Intermodal, and freight brokerage services use our TMP to automate operations, easily access information, and reduce inefficiencies to maximize sales and revenue. Founded in 1997 and located in Houston, Texas, PCS Software is the leading developer of hosted software solutions designed specifically for the ground transportation industry. Job Description: Senior Account Executive As a Senior Account Executive, you will be responsible for building the PCS Software client base and procuring new business logos by contacting new prospects through cold calling and on site customer visits and closing multi-year licensing agreements. This requires strong product knowledge, excellent written and verbal communication skills, critical thinking and problem-solving skills, as well as consistent follow-through and solid organizational skills in order to provide best-in-class service to our transportation and logistics customers. The Senior Account Executive must have a strong "hunter" mentality and proven record of meeting and exceeding past sales KPI's over the past 5 years. This position is based in Tennessee with approximately 20% scheduled regional travel to meet with clients on site and to attend trade shows and customer events. This position has a base salary plus a monthly commission structure for a very healthy total compensation package. Responsibilities • Follow-up with current lead opportunities and contact new prospects via outbound calling. This position leaves you in total control since you will receive approximately 50% of your sales qualified opportunities from the marketing and business development team, but will always be responsible for sourcing about 50% of your leads from your own outbound hunting., • Strategically build a strong pipeline to ensure quota is consistently met. You will have an annual goal, but we pay commissions monthly, so if you are motivated by money, then this is a great plan!, • Coordinate with the Platform Engineers to schedule demonstrations that highlight specific elements of the PCS platform and perform your own product demonstrations as necessary., • Deliver amazing customer service to potential clients as an ambassador and face of the company, but more important is for you to know the customer's transportation business challenges inside and out because you function as a trusted advisor and business partner to our customers. You need to understand not only the PCS product offering inside and out, but understand the domain specific needs that challenge the transportation and logistics industry and leveraging the value of our platform, services, and training resources to solve mission critical issues., • Identify decision makers and establish relationships with key players to generate interest and close deals., • Document daily sales activity and communicate information regarding prospects and opportunities via Salesforce.com., • You will complete the full sales cycle filled with potential prospects beginning with the initial contact and then with constant follow-up calls, negotiate and close sales agreements, and closely champion your clients from pre-sales phase to the implementation process. Primary Work Location: remote from your home address in the Nashville, TN regional area Start Date: Immediately Type: Full-time employment Department: Sales Why Join PCS? PCS Software, Inc. is the perfect combination of a fun work environment that rewards your demanding work with amazing opportunities for career growth and personal development. If you want to be the newest member of a vibrant group of energized technology leaders in an innovative and entrepreneurial environment, then apply online today to start building solutions that customers will love to use and join a company that truly rewards your challenging work and values your talented contributions. PCS Software, Inc. is also considered one of the best places to work because of our competitive compensation plans, comprehensive benefits plan with options for medical, dental, and vision premiums for you and your dependents, 401k with a 4% match, unlimited PTO package, optional term life insurance and disability insurance, a truly creative and fun working environment, paid training and development opportunities, employee recognition programs, and amazing opportunities for career growth and personal development, not to mention a chance to work with some of the best coworkers you will ever meet! Work Authorization No calls or agencies please. PCS Software, Inc. will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship is provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. This job description provides many examples of the types of responsibilities required but is in not intended to be a comprehensive list. The incumbent will complete other job responsibilities as needed which are not specifically described in this document. PCS Software, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. We thank all respondents for their interest in PCS Software, Inc. However, only those selected for an interview will be contacted. Requirements Qualifications • 5+ years of direct and inside sales experience with small and medium transportation business focus., • 5+ years proven ability to hunt and prospect for sales opportunities via outbound calling, F2F customer meetings, and industry marketing events and campaigns., • B2B phone sales experience required., • 2+ years sales experience in one of the following: Transportation or Logistics Software Sales, SaaS Sales, Platform Sales, Technology Sales, or other related industry experience., • CRM experience, preferrably, Salesforce., • Demonstrated ability to consistently achieve and exceed quota. This is not a laid back role where you inherit accounts and take orders. You are dealing with transportation industry clients who work long hours, are constantly stressed, and need to know you have their back., • Proven ability to manage leads, manage a pipeline, and forecasting. You will need to be business math savvy. We want you to know your numbers inside and out., • Proven record of selling solutions over the phone and in the field with persuasive closing techniques and preferrably formal sales methodology and/or software demo training.

Overview of Job Function The Manager of Customer Success leads a team of Customer Success Managers responsible for driving adoption, value realization, retention, and expansion across a defined portfolio of Verint customers. This role owns the operating rhythm for the team, including renewal readiness, CSQL pipeline generation, customer health management, and playbook execution. The Manager is accountable for team-level revenue outcomes (revenue retention, renewal rates, and expansion pipeline) and for developing CSMs into high-performing customer advocates. This role partners cross-functionally with Sales, Product, Marketing, and Professional Services to ensure customers realize measurable value from Verint's platform. Principal Duties and Essential Responsibilities Team Leadership & Development • Lead, coach, and develop a team of Customer Success Managers across varying experience levels., • Own the full people management lifecycle: hiring, onboarding, performance reviews, development plans, and performance management., • Establish and run a consistent team operating rhythm, including account health reviews, forecast calls, account planning sessions, and strategy discussions., • Set clear expectations for CSM activity, output quality, and customer outcomes; hold the team accountable to those standards., • Build team capabilities through structured coaching on executive engagement, business review delivery, value realization storytelling, and expansion identification., • Own team-level targets for revenue retention, and CSQL-generated expansion pipeline., • Hold the team accountable for documenting customer outcomes and value realization, ensuring success stories and measurable results are captured and shared., • Drive CSM execution against renewal timelines, ensuring early risk identification and proactive intervention., • Oversee CSQL pipeline generation and qualification, ensuring the team identifies and advances expansion opportunities through the defined approval and staging process., • Monitor customer health scores, adoption metrics, and risk indicators at the portfolio level; take action when trends signal churn or contraction risk., • Serve as the escalation point for at-risk accounts, engaging directly with customer executives when needed to resolve issues and protect revenue., • Join strategic customer meetings, executive business reviews, and renewal conversations to reinforce Verint's commitment and value., • Coach CSMs on building and maintaining multi-threaded relationships with customer stakeholders, including economic buyers and operational sponsors., • Represent the voice of the customer in cross-functional forums with Sales, Product, Marketing, and Professional Services., • Partner with Sales leadership on account strategy alignment, handoff processes, and joint renewal/expansion planning., • Provide structured product feedback to Product teams based on aggregated customer input and adoption data., • Own playbook execution and iteration for the team, ensuring CSMs follow established engagement models, success planning frameworks, and escalation protocols., • Utilize CS platform tools and dashboards (e.g., Totango) to track customer health, adoption trends, and team performance., • Identify process gaps and drive continuous improvement in workflows, templates, and reporting to increase team efficiency and consistency., • Deliver accurate renewal and expansion forecasts to leadership on a regular cadence., • Bachelor's degree or equivalent experience., • 4+ years of people management experience leading customer-facing teams, with 6+ years of overall experience in Customer Success, Account Management, or a related function., • Demonstrated experience managing a team accountable for a book of business, including renewal and expansion targets., • Working knowledge of CS platforms and tooling (e.g., Totango, Gainsight) and CRM systems (e.g., Salesforce)., • Proficiency in using data, dashboards, and health scoring frameworks to manage customer portfolios and drive team actions., • Strong interpersonal, communication, and relationship-building skills with the ability to engage customer executives., • Experience operating in a cross-functional, matrixed environment., • Strong organizational skills with the ability to prioritize across multiple accounts, team members, and competing demands., • Ability to travel up to 20% of the time., • Experience in workforce management, customer experience, or enterprise SaaS environments., • Track record of improving net revenue retention or gross renewal rates within a managed portfolio., • Familiarity with customer segmentation models and tiered engagement strategies., • Background in coaching and developing Customer Success professionals., • Experience driving or contributing to a structured expansion pipeline program (e.g. CSQL or similar qualification-based model).

At Everway, our goal is to lead the world in Neurotechnology software, helping transform the way we understand and are understood. We’re a global community of over 600 team members spanning seven countries, including the UK, USA, Norway, Denmark, Sweden, Australia, and New Zealand. By understanding and addressing the unique needs of each individual, we're creating a world where differences are recognized and valued. A world where everyone can thrive. We can only achieve our goals and continue to grow by having high performing people in our team, people who share our goals and are passionate about our mission. We pride ourselves on our core values that are embedded within our culture. These are to be curious, have courage, and commit fully. Join us at Everway - together, we can unlock the full potential of every mind. As a Customer Success Manager (CSM) at Everway, you will be a trusted advisor and advocate for our education clients, helping them maximize the impact of our products and services. You’ll partner closely with K-12 schools, districts, or higher education institutions to ensure seamless onboarding, support adoption, and drive ongoing value in order to maximize retention and promote relationship expansion. This role requires a balance of relationship-building skills, product knowledge, and a passion for improving educational outcomes. This position requires occasional travel (up to 20% of the time) to attend customer meetings, team events, or conferences. Location: Remote (West Coast / Pacific Time zone preferred) • Build strong relationships with key stakeholders at educational institutions, understanding their goals and aligning our solutions to meet their needs., • Collaborate with the Implementation team to guide new customers through the onboarding process, ensuring they have the resources and support for a smooth start., • Monitor customer health metrics and usage data to proactively address challenges, identify growth opportunities, and ensure high levels of satisfaction., • Conduct regular strategic implementation cadence calls, business reviews, and training sessions with customers to foster engagement and address their evolving needs., • Collaborate with Sales, Implementation, Support, Marketing and Product teams to resolve issues, implement feedback, surface testimonials and case studies, and continually enhance the customer experience., • Create and share best practices, resources, and playbooks to improve product usage and empower educators and administrators., • Drive retention and renewals by demonstrating the ongoing value of our solutions, identifying upsell opportunities, and mitigating any potential churn risks., • Act as a voice of the customer by relaying insights and suggestions to internal teams to influence product development and strategic planning., • Identify and communicate potential expansion and upsell opportunities to the Sales team by understanding customer needs and highlighting relevant products or services that add value., • Support customer events, webinars, and workshops to enhance the client community and enable peer-to-peer learning., • Document customer interactions, feedback, and key account information in our Customer Success platform for accurate tracking and reporting., • Proven experience (3+ years) in a customer success, account management, or related role, ideally within EdTech or SaaS., • Strong verbal and written communication and interpersonal skills, with the ability to build trust and rapport with a diverse range of educational stakeholders., • Ability to analyze data, identify trends, and use insights to drive customer engagement and outcomes., • Excellent organizational and time management skills, with the capacity to manage multiple accounts and prioritize tasks effectively., • Proficiency with CRM software (e.g., Salesforce, Gainsight) and other customer success tools., • Prior experience working directly with K-12 or higher education institutions., • Familiarity with educational technology products and a passion for using tech to improve learning outcomes., • Experience in conducting customer training sessions, webinars, or workshops., • Demonstrated success in a quota-bearing or target-driven role (renewals, upsells)., • Knowledge of instructional practices and educational trends., • Proficiency with CRM software (e.g., Salesforce, Gainsight) and other customer success tools., • Bachelor’s degree or equivalent experience in education, business, or a related field. Please submit your application on our website by Monday 23rd March 2026. Please note: applications may close early due to high demand, so early submission is encouraged. Join our team and enjoy a competitive salary with bonus opportunities, flexible work schedules, and comprehensive health and wellness benefits. We offer flexible time off plans, career growth through development programs, and a collaborative, innovative culture where your ideas matter. Ready to make an impact? Apply today and be part of a company that invests in your success! We are committed to providing a Drug-Free Workplace for all employees. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. You can view our Recruitment and Selection Policy ___ Please click the link for our ___

Grazitti Interactive is a global digital services provider leveraging cloud, mobile and social media technologies to reinvent the way you do business. Since 2007, Grazitti has been helping companies power their businesses with its marketing automation and cloud innovation services. As a global consultancy, we have strategic partnerships with technology pioneers like Marketo, Salesforce, Google, Alteryx, Microsoft, Adobe, Lithium, Optimizely, Acquia, Shopify and Jive. We combine these platforms with our innovative approaches to provide effective, result-oriented solutions to our clients. We have been helping hundreds of global companies to transform their business technologies and save millions. We are looking for proficient Salesforce Technical Architect The Salesforce Technical Architect will work as part of the Digital Platforms CRM IT team to support and enhance the Salesforce implementations for Client B2B and Retail business groups. Employment Type Full time- Hybrid Experience Around 9+ years of IT experience. Attributes and Skills Required: - • For consideration, you must bring the following minimum skills and behaviors to our team:, • At least 9+ years’ experience working in the IT industry, • 7+ years of experience designing complex, high transaction volume, enterprise-wide business solutions on the Salesforce Force.com platform using Apex, Visualforce and Lightning, • 7+ years of experience with Salesforce.com's, support and service business processes with implementation experience in custom applications leveraging Salesforce Platform. Integration experience with other cloud-based platforms and services, including any subscriptions system is a plus, • 3+ Years Salesforce CPQ financial Billing experience required., • Solid understanding of best practices in CRM usage and ability to bring a consulting approach to help business solve issues and challenges, • Solid understanding of web technologies, such as HTTP, JavaScript, AJAX, HTML, DHTML, CSS and a strong understanding of Object-Oriented design and programming concepts, • Strong understanding of Salesforce Declarative, Programming and Administration (develop code, custom objects, Lightning components, Visualforce pages, Apex, reports, workflows, assignment rules, and more), • Knowledge of APEX triggers/SOQL queries and stored procedures, • Experience with Salesforce.com Web Services APIs, • Experience or Strong understanding of Salesforce Visualforce Sites and Communities, • Knowledge on Integration/Middleware tools such as Workato and MuleSoft, • Knowledge on integrated technologies Jira, Marketing Automation, Cloud Solutions is a plus, • com Platform Developer & Designer certifications In addition, preferable skills and behaviours include: • Java Developer or SQL certification, • Work experience using standard HTML/CSS/JavaScript practices, • Ability to work in a fast-paced setting and prioritize among competing tasks and assignments, • Must be a self-starter, with the ability to work independently without constant supervision and micromanagement, • Must be able to work flexible hours to collaborate with Global IT and business team members, • Excellent analytical, organizational and problem-solving skills, • Excellent written and oral communication skills, • Strong customer service mentality while being curious, methodical, rational, analytical, and logical. Roles and Responsibilities • Collaborate with Salesforce Developers, Business Analysts, other Architects and IT subject matter experts to advise and solution multiple projects in Salesforce Sales B2B & Retail and Subscription services., • Partner with functional and internal teams to share information, build consensus, and help ensure work aligns with internal strategic priorities to achieve common goals and determine how best to implement solutions (decisions around declarative vs programmatic vs AppExchange, etc)., • Be a part of IT CRM team and work with the IT and Business Groups to analyze and review business, functional, and technical requirements & issues, design solutions, plan and execute future releases, • Participate in project team meetings and communicate effectively with peers, architects, system analysts, business analysts, project managers, quality control, and across other technology team boundaries, reporting project status as required, • Document technical solutions for new projects and integrations while assisting with the existing technology portfolio through proposing improvements and alternatives, • Design and develop solutions primarily on the Salesforce platform based on business requirements using Lightning web components, Apex, SOQL and other emerging standards, • Support existing integrations between Salesforce and other boundary systems using Salesforce & 3rd party APIs, develop new interfaces as needed, • Document and develop code according to specifications and standards, • Act as an escalation point for technical issues

About MegaportWe’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 400 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun. Our Team CultureWe’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do. We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply. The Role Reporting to the Regional Manager of Customer Success, the Customer Success Manager (CSM) will act as the main point of contact for our existing customers. This is a commercial, revenue-generating role focused on post-sale account growth, customer retention, and long-term value creation. The CSM will own and manage the ongoing commercial relationships with customers, with a main focus on upselling, cross-selling, and driving product adoption. This role carries quarterly expansion revenue targets, and success will be measured by the ability to grow existing accounts while maintaining strong customer satisfaction and retention. You will be accountable for driving incremental sales and retaining existing revenue, proactively engaging customers to introduce new product enhancements, service developments, pricing initiatives, and other benefits of the Megaport platform. The position will sit within the wider Customer Account Team, working closely alongside a Direct Sales Executive and Solutions Architect in California. The CSM plays an integral role within the team and is responsible for owning the post-sales commercial lifecycle for a nominated account list. The goal is to expand revenue, retain customers, and continuously develop increased value within the assigned account base from the numerous and ever-growing range of Megaport benefits. * As part of the Customer Account Team, this role will collaborate with Direct Sales Executives and Solution Architects to drive, grow and retain targeted revenue from our existing customers, focusing on supporting the overall customer experience. * Carry quarterly expansion targets for the assigned customer portfolio, identifying and executing upsell and cross-sell opportunities while building and maintaining a healthy pipeline of growth opportunities within existing accounts. * Act as a trusted advisor to existing customers, focusing on initial onboarding and enablement, to ensure quick time to value as well as providing information about Megaport enhancements, new products and ecosystem partners. * Own and proactively drive the renewal process across a wide base of customers, increasing long-term revenue by converting customers from month-to-month to term subscriptions and identifying expansion opportunities during renewal cycles. * Be responsible for proactive, sequenced outreach communications across a large base of customers driving further adoption, solution awareness and opportunities to engage with Megaport and our partner community. * Champion customers throughout their entire customer journey, including facilitating the resolution of customer-related issues and concerns from a Commercial and Sales standpoint, and understanding how we can add more value. * Nurture the nominated customer base, identifying key targets and executing an account growth strategy aligned to customer needs, vertical opportunities, and Megaport solutions. * Ensure each new customer follows a formal onboarding process, with key milestones and activities documented in Salesforce to enable transparency, knowledge transfer, and consistent customer experience across the team. * Work closely with Sales, Solutions Architecture, Support, Engineering, Legal, Finance, and Product teams to deliver a seamless customer experience. * Represent your team’s insights and feedback in internal discussions to shape product and process improvements • Ensure your team is capturing key insights during customer engagement to support continuous improvement., • Nurture the nominated customer base, identifying key targets and executing an account growth strategy aligned to customer needs, vertical opportunities, and Megaport solutions. Maintain in-depth knowledge of Megaport products and solutions and be able to propose and demonstrate these to the customers, whilst being aware of rival services or products. Maintain and share a value add opinion on Megaport and where we fit in the customer's ecosystem. * Collaborate with Sales and Marketing teams on campaigns and strategies for revenue growth. * 3+ years experience within the Enterprise software market or Internet/Telecommunications industries. * 3+ years experience in an Account Management or Customer Success role. * Proven ability to work in a fast-paced technical environment, with multiple tasks or goals. * Strong verbal and written communication skills, as well as the ability to collaborate and work effectively across internal and external organisations. * Demonstrable ability to identify customer needs, appreciate and understand the customers’ service issues, or “pain points”, and present a suitable solution. * Ability to deliver revenue results and operate in a consultative-based selling approach. * Ability to work with the wider Megaport teams to focus on revenue generation and results. * Maintain records, reports, and data as per the Megaport models, with a focus on revenue retention from the existing agreed customer list. * Strong verbal and written communication skills are a must, as well as the ability to work effectively across internal and external organisations. * Experience in proposing or deploying cloud and virtualised compute solutions in enterprise customer environments is highly desired. * Flexible working environments * Birthday Leave * Generous study and training allowance + 5 days paid study leave * Creative, fun, and contemporary workspaces * Motivated team of industry experts and new talent * Celebrated success with ‘Legend’ and ‘Kudos’ Awards * Health and wellness program #LI-DNI If you have any questions, please reach out to Megaport's Talent Acquisition Team at ___ NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team ___ directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com". All applications will be treated in confidence.Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

GTM Engineer - GTM Engineer - DockMaster About Dockmaster.com Dockmaster.com is the leading marina management platform serving entertainment attractions and venues across the waterfront industry. Our software powers dock operations, reservations, billing, and guest experiences for marinas nationwide. We’re building a modern revenue engine to match our ambitions — and this role is at the center of that transformation. The GTM Engineer is a hybrid builder–operator who designs and maintains the technical infrastructure that powers Dockmaster’s revenue engine. Rather than manually running sales and marketing operations, you’ll build systems that automate, scale, and optimize them. You’ll sit at the intersection of engineering, data, and go-to-market strategy — turning workflows that take hours into systems that run in seconds. In short: you don’t just run the playbook — you build the machine that runs it. Working cross-functionally with Sales, Marketing, Product, and Professional Services. You’ll be embedded within the revenue team but operate with significant autonomy — think of yourself as the engineering arm of the go-to-market organization. Collaborates With Sales (SDRs, AEs), Marketing, Product, Data, Professional Services, Product Manager, Sales, Marketing Lead. Why Dockmaster • Ground-floor opportunity to build the entire GTM technical infrastructure from scratch, • Direct impact on revenue — your systems will power every dollar of new business, • Work alongside a leadership team that values speed, experimentation, and automation-first thinking, • Category-defining SaaS platform in a vertical with massive, untapped potential What your day will look like: Sales Automation and Productivity • Build and maintain tools that dramatically increase SDR and AE productivity across the full sales cycle, • Design automated lead enrichment pipelines that append firmographic, technographic, and intent data to inbound and outbound leads in real time, • Build prospecting automation workflows that surface high-fit accounts based on ICP criteria and buying signals, • Architect CRM workflow automations in HubSpot to enforce pipeline hygiene, automate stage progression, and trigger internal notifications, • Develop AI-driven outbound messaging sequences that personalize at scale using prospect-specific context, • Create the systems that generate and nurture a pipeline without constant manual intervention, • Build automated outbound campaign engines that execute multi-channel sequences (email, LinkedIn, phone) on a defined cadence, • Develop AI-generated personalized outreach at scale, adapting messaging to prospective industry, role, and stage, • Implement data scraping and lead sourcing workflows to build targeted prospect lists from public data sources, • Create trigger-based prospecting systems (e.g., a marina raises funding or announces expansion → AI detects → personalized outreach generated → SDR notified), • AI across the revenue stack to give Dockmaster an outsized competitive advantage in speed and personalization, • Build and manage AI SDR assistants that handle initial prospect engagement, qualification, and handoff, • Develop AI-generated demo environments and personalized demo prep packets, • Create AI proposal and SOW generation tools that reduce deal cycle time, • Implement AI call summary and coaching workflows that feed insights back into the sales process, • Build the dashboards and models that give leadership real-time visibility into revenue performance, • Design pipeline analytics dashboards that track stage velocity, conversion rates, and bottlenecks, • Build and refine lead scoring models that prioritize the highest-value opportunities for sales, • Implement end-to-end conversion tracking across marketing and sales touchpoints, • Create experimentation analysis frameworks to measure the impact of GTM tests, • Run a high-velocity experimentation program that continuously improves GTM performance, • Target: 10–20 experiments per month, • Test different ICP segments to identify under-penetrated verticals within the marina and entertainment industry, • A/B test outreach messaging across channels, personas, and value propositions, • Run pricing and packaging experiments in collaboration with product and finance, • Optimize the demo → POC → close conversion funnel with structured tests and measurement You’ll be expected to work fluently across the following (or equivalent) tools: • Category Tools CRM and Sales Engagement HubSpot (primary), Salesforce familiarity a plus, • Enrichment and Prospecting ZoomInfo, • AI and LLMs OpenAI APIs, Claude, custom AI workflows, • Data and Analytics SQL, Looker / Metabase / HubSpot reporting, Google Sheets, • Outreach and Sequencing HubSpot Sequences, Outreach, or equivalent, • 3+ years of experience in revenue operations, sales engineering, growth engineering, or a technical GTM role, • Hands-on proficiency building automations in CRM platforms (HubSpot strongly preferred), • Working knowledge of APIs, webhooks, and integration platforms (Zapier, Make, or custom code), • Experience implementing AI/LLM-powered workflows in a business context, • Strong analytical skills with the ability to build dashboards and interpret pipeline data, • Bias toward action: you ship fast, measure results, and iterate, • Excellent cross-functional communication — able to translate between sales, marketing, and engineering, • Experience in B2B SaaS, ideally selling into niche or vertical markets, • Background in the marina, attractions, hospitality, or venue management space, • Proficiency in Python or JavaScript for building custom tools and scripts, • Familiarity with Clay, Apollo, or similar enrichment and prospecting platforms, • Track record of running structured growth experiments with measurable outcomes, • Fluent in English, both written and verbal, is essential We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. #Dockmaster

Clean Earth is a leading provider of environmental services in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for hazardous and non-hazardous waste, contaminated soil, and dredged material. Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets. Every day our teams across the country take a hands-on, dedicated approach to recycling and beneficially reusing waste that would otherwise go into landfills. We value our employees as our most important asset, and this is reflected in many areas across our company including recently being named a 2024 Most Loved Workplace ®. We are committed to creating a positive work culture that fosters growth and development while ensuring the health and safety of our employees Candidates must reside in Southern California Applicants Must Have HazWaste Sales Experience The Regional Account Manager will be responsible for expanding the Company’s business within pre-assigned territories. This position is accountable for achieving sales goals through the acquisition and development of new customers and expansion of the product line within the existing customer base. Develop and target regional accounts and prospects in conjunction with the Director of Sales to achieve contract, revenue growth, account milestone objectives, and activity expectations within an assigned account/geography. • Maintains current customers and acquires new customers by meeting or exceeding goals for territory revenue, growth objectives, account retention and customer service functions via telephone and periodic sales calls and presentations. This interaction includes the entire sales cycle from prospecting, maintenance, proposals, contracts, price increases, cancellations and contract renewals, • Builds relationships with current customers while growing the revenue and profits through service changes and price increases., • Communicates regulatory compliance issues to customers., • Implements sales strategies to maximize revenue and profits through maintenance and penetration of existing customers., • Resolve problems and coordinate customer needs with Field Operations and/or Customer Service group., • Works as liaison between customers and accounts payable department for collection of receivables when requested., • Assists with coordination and implementation of Regional and National account sales activities., • Sell in a highly consultative manner, with ability to articulate the company value-proposition and the benefits of working with Clean Earth brand over other traditional waste services companies and direct competition., • Creates presentations for key sales customers and prospects., • Coordinate the development of sales objectives, territory and account selling strategies and ensures their execution., • Completes territory routing plans, territory forecasts and customer business reviews., • Develop account specific strategies and plans -- and execute against those plans -- to win national and regional in the manufacturing and industrial market space., • Provide management with information used to evaluate regional & national opportunities., • Promotes customer brand loyalty by participating in or joining regional/national professional organizations that serve the regional marketplace and/or consumers., • Make daily calls on new prospects within the targeted territory geography, along with identifying leads via a variety of internet websites, networking, key vendors and peers within local and national organizations., • Monitor and communicate sales performance against goals through approved performance metrics. Basic Required Qualifications: • Bachelor’s Degree in Business, Sciences, Marketing or Management coupled with 3+ years’ experience in outside sales & selling outsourced services to the manufacturing and industrial market or related industries. OR 5+ years industry related sales experience, • 5+ Years of sales experience manage multiple accounts., • Knowledge of RCRA, DOT, DEA regulatory environment, • Up to 50% travel by car to customers within territory & possible overnight & weekend travel., • Similar background/experience within waste management/environmental services, • Proficiency in Microsoft Word, Excel and PowerPoint,, • Proficiency in Salesforce or similar CRM, • Experience in managing a territory while demonstrating a proven track record of sales success achieving or exceeding aggressive growth targets and sales quotas., • Self-directed with the ability to work on multiple projects with competing priorities and deadlines, • Demonstrates established relationships or the ability to rapidly establish relationships within the C-level, Regulatory Affairs, Quality, Procurement, Supply Chain, Operations and Marketing functions within the retail industry, • Demonstrates established relationships or the ability to rapidly establish relationships within the Environmental Health and Safety, Regulatory Affairs, Quality, Procurement, Supply Chain, Operations and Marketing functions within the manufacturing industry. Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you have a difficulty applying for any job posted on Harsco Clean Earth’s website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Call toll free (833) 209-2659 and leave your name, phone number, city and state of residence. Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job. This line is dedicated to disability applications only. No other inquiries will receive a response.

About AZX Our mission is to accelerate positive impact in critical industries through AI transformation. We’re growing quickly and already work with category-leaders in real estate (CBRE), energy (LevelTen Energy), logistics (Flexe), and utilities (Puget Sound Energy). AZX is a public benefit corporation founded in 2024. We were profitable through bootstrapped consulting for the first year. In early 2026, we raised $6M to scale our operations and technology. We work on challenges in clean energy, decarbonization, climate risk, energy systems, and global economics. We’re building our company for long-term success and aim to create the ultimate place to work for those passionate about AI and making a positive impact. About the Role You’ll be the engine behind how AZX finds, reaches, and converts prospects into real conversations. This is a new role at a company that believes AI should be at the center of everything we do—including how we go to market. You’ll build and run the AI-powered infrastructure that makes our small GTM team punch way above its weight: marketing ops, sales enablement, campaign intelligence, CRM automation, prospect profiling, and AI-generated content. You’re the person who does two impossible things before noon because nobody told you it was hard. This role is for someone who lives at the intersection of marketing, data, and AI tooling—and wants to build the GTM stack of the future from scratch. What You Will Do * Build and operate AZX’s AI-powered GTM infrastructure: CRM, marketing automation, campaign tools, analytics, and reporting * Create AI workflows for prospect intelligence—company profiling, exec move tracking, job posting signals, RFP discovery, news monitoring, and newsletter parsing * Design and maintain sales enablement systems: meeting transcript pipelines, AI-generated briefs, proposal drafts, and self-service content creation tools for the team * Manage and curate the repository of GTM materials (likely markdown files in GitHub), keeping collateral current and accessible * Support outreach and campaigns with AI-generated targeting, personalization, and content * Build vibe-coded interactive experiences and content for marketing and thought leadership * Support community and content efforts with data, automation, and tooling * Help with event data capture, recruiting support, and internal automation as needed * Track and report on GTM metrics: pipeline, ABM scorecard movement, funnel conversion, campaign performance Core Qualifications * Deeply fluent with AI tools—you use them daily and instinctively, not as an experiment. Claude, ChatGPT, Copilot, or similar are part of how you work. * Comfortable with developer tools, writing, and understanding code. You can work in GitHub, write scripts, wrangle APIs, handle API keys, and aren’t afraid of a terminal. * Highly curious and extremely teachable. You learn fast, unlearn faster, and get energy from figuring things out. * Relentless work ethic. You ship things, finish things, and move fast. * Systems thinker. You see how tools, data, people, and processes connect and can design workflows that make the whole team more effective. * Comfortable building from scratch in an ambiguous environment—you don’t need a playbook, you write the playbook. Values and Culture Qualifications * Mission aligned—you care about climate, energy, and using technology to solve hard problems. This isn’t just a job. * Action in ambiguity—you figure out what to do when nobody tells you, and you take ownership of the outcome. * Intellectual humility—you’d rather find the right answer than be right. * Kind candor—you care about your teammates and speak honestly, without creating unnecessary conflict. * Highly productive—you have a track record of getting a lot done. Other Qualifications (Not required, but a huge plus) * Experience with CRM platforms (HubSpot, Salesforce, or similar) and marketing automation tools * Background in B2B marketing, sales ops, or revenue operations * Familiarity with the energy, utilities, climate, or cleantech space * Experience at an early-stage startup or building a function from scratch * You build side projects, vibe code on weekends, or contribute to open source Compensation & Benefits * Salary range: $70,000–$110,000 (based on capabilities, experience, and location) * Bonus eligibility * Equity * Health insurance with meaningful coverage for dependents * Flexible paid time off * Training and learning opportunities * Fully remote team * Be part of a fast-growing, mission-driven company with industry-leading clients tackling the massive opportunity of AI transformation in critical industries Logistics * Remote, U.S.-based * Must be authorized to work in the United States on a full-time basis * Willingness to travel for AZX company events and industry conferences Next Steps — we want to hear from you! If this job sounds like a fit, we’d love to hear from you. If you feel aligned to the company but don’t check every box, please apply anyway—we’d still love to meet you.

Pantheon WebOps Platform powers the open web, running more than 300,000 sites in the cloud for customers including Google, Princeton, Salesloft, and Doctors Without Borders. Every day, thousands of developers and marketers create, iterate, and scale WordPress and Drupal sites to reach billions of people globally. Pantheon’s multitenant, container-based platform enables organizations to manage all of their websites from a single dashboard. Organizations, including Clorox and the United Nations, drive results through accelerated development and real-time publishing using Pantheon’s collaborative workflows. Reporting to the Head of CRM Systems, you will design, develop, and maintain Salesforce CRM, Zendesk, and integrated sales and support tools. Working closely with a Business Analyst, you will translate ambiguous business requirements into complete, scalable technical solutions. • Lead the technical design and deployment of medium to large-scale features independently over weeks to months-long cycles, ensuring high-quality, maintainable solutions., • Take business requirements with some ambiguity and implement complete solutions, including object configuration, automation, reporting, and security settings, • Proactively identify and manage cross-functional dependencies, coordinating with teams like Finance, Revenue Operations, and Security to ensure comprehensive solution delivery and governance., • Serve as technical reviewer for junior application developer submissions, enforcing coding standards and best practices., • Configure and maintain Salesforce declarative development and Zendesk workflows (triggers, automations, macros, SLA policies), • Administer and optimize sales engagement tools (e.g., ZoomInfo, Gong, SalesNav), • Perform and drive proactive system maintenance, including regular Security Reviews, Release Updates, Health Checks, and Optimization efforts, • Cross-train on adjacent systems to increase team flexibility and reduce single points of failure, • Drive improvements to assigned systems - identify needed changes and implement them, • Build quality configurations with peer reviews, testing, proper rollout, and monitoring, • Provide second-level support and maintain technical documentation, • Mentor and guide 1-2 junior application developers on technical issues and best practices for ticket resolution, • 5+ years of Salesforce/CRM administration experience, • 3+ years customer support platform experience (Zendesk, Gainsight, SupportLogic), • Experience with sales engagement tools, marketing platforms, and GTM integrations, • Track record of independently completing medium-scope projects, • Proven experience in mentoring and onboarding junior team members., • Salesforce Administrator Certification required; Salesforce Advanced Administrator Certification preferred, • Zendesk Administrator Certification preferred, • Strong understanding of assigned systems with the ability to identify and drive improvements, • A demonstrated ability to investigate and resolve areas of ambiguity in business requirements to drive clear technical direction, • Strong prioritization, communication, and problem-solving skills, • A self-starter with a builder's mentality and a natural curiosity to improve efficiency, • Additional Salesforce Certifications (App Builder, Platform Developer I, Sales/Service Cloud Consultant), • Understanding of ITIL principles and customer service best practices, • Zendesk Certifications or Salesforce Trailhead Ranger status, • SOQL/SQL, APIs, webhooks, or iPaaS platforms (Workato, Zapier, Mulesoft), • Experience with Gong, ZoomInfo, HockeyStack, Chat technologies, Braze, or SupportLogic We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team. • Industry competitive compensation and equity plan, • Flexible time off, sick days, and 13 paid holidays, • Comprehensive medical insurance including Health, Dental, and Vision, • Paid parental leave (plus fertility, adoption, and other family planning benefits), • In-office workspace (San Francisco), • Monthly allowance for wellness, reading, and access to LinkedIn Learning for continued development, • Events and activities both team-based and company-wide that inspire, educate, and cultivate Pantheon is an equal-opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need reasonable accommodation due to a disability for any part of the interview process, please contact . Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment. After an offer is made and accepted, E-verify will be utilized to establish your identity and employment eligibility as required by the U.S. Department of Homeland Security. To review the Employee and Applicant's Privacy Policy, click___. Visa Sponsorship is not available at this time.

We’re the leading digital marketing provider for insurance agencies in the United States. We’re committed to providing our clients with customer service they love and solutions that deliver results. BrightFire offers insurance agency websites, social media marketing, reviews & reputation management, search engine marketing, and local listings management. To learn more about BrightFire, visit our website at ___. ABOUT THE JOB We are looking for an experienced Director of Customer Success who is an excellent communicator, service-obsessed, a proactive problem solver, and tech-savvy. The Director of Customer Success's duties will include a broad range of tasks such as overseeing ongoing customer relationships, onboarding and client training, coordinating existing customer sales with our sales department, reducing churn, and increasing customer retention. You should also be able to provide insights on client interactions and feedback to help support future product and service development. This position is remote (USA only). WHAT YOU WILL DO General • Directly manage the customer success team, owning processes, department goals, and ongoing staff training., • Maintain customer satisfaction through proactive client communications, issue remediation, and risk assessments., • Responsible for ensuring the customer success team is building long-lasting customer relationships and fostering customer retention efforts., • Collaborate across the organization with Sales, Marketing, Product, Billing, Business Development, Design, and Development to address churn risks and increase customer retention and satisfaction. Customer Service • Manage day-to-day responsive and proactive customer service., • Handle escalations of client issues., • Oversee customer inquiries for technical and marketing support on a daily basis., • Understand and be able to explain how features within our website platform and digital marketing services relate to customer needs., • Manage customer expectations and collaborate with internal teams to resolve issues efficiently and effectively., • Proactively identify at-risk accounts to minimize churn., • Serve as the customer advocate for day-to-day and escalated issues and requests. Customer Onboarding and Training • Manage new customer onboarding, training, and execution of ongoing digital marketing services., • Oversee the onboarding and training of new and existing customers to drive adoption of services and new features., • Provide insights to customers to ensure that they get the most out of the platform with the aim of improving retention through feature adoption. Customer Success Processes • Continually improve onboarding and support processes., • Evaluate and improve documentation, FAQs, ticket system templates, and other communication infrastructure. Collaborate with Sales and Marketing • Collaborate with Sales on opportunities with existing clients (campaigns, support partnership pilot program customers, renewals, and expansion opportunities)., • Coordinate with Marketing around marketing activities to existing clients. EXPERIENCE & QUALIFICATIONS • 3+ years in Customer Success management. SaaS experience is a plus., • Proven track record of working in a customer-facing role while managing a team., • Must demonstrate relationship management and churn prevention skills, and the ability to engage clients on new services and features., • Experience with support ticketing systems and administration, such as Zendesk or HubSpot., • Excellent written and verbal skills; ability to explain technical concepts in a simple manner., • Analytical and process-oriented mindset with attention to detail, demonstrated desire for continuous learning and improvement., • Experience in analyzing support data and customer interactions to identify trends and growth opportunities., • Experience with online demo/presentation tools, such as Zoom, WebEx, or equivalent., • Experience with CRM applications, such as Salesforce, HubSpot, or equivalent., • A diplomatic demeanor to effectively resolve conflicts or customer escalations., • Helpful, but not required: Knowledge of the various digital marketing services we offer, including websites, SEO best practices, PPC advertising, social media, and online reviews. BENEFITS & PERKS • Competitive Salary, • Annual Performance Bonus, • Competitive Paid Time Off, • Approximately 10 Paid Holidays Per Year, • Two Floating Holidays, • Retirement Plan 401k + 4% Company Matching, • Paid Employee Medical Insurance Premiums, • Vision and Dental Insurance Available, • Remote Work Available (USA Only), • Flexible Work Schedules, • Company Provided Laptop BrightFire is an equal opportunity employer and our team is the foundation of our company. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our dedicated staff invests in their work represents a significant part of not only our culture, but our reputation and achievement as well. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. BrightFire will not tolerate discrimination or harassment based on any of these characteristics.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Senior Customer Success Manager guides Mid Market Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity within Canada and the US. What we're looking for: * A proven track record with a 5 years experience in revenue generating roles and a minimum 3 years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. * Strong communication skills over email, the phone, and video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic – with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. * Experience with and passion for helping people or businesses use software to be more productive and efficient. You’re passionate about discovering what a team needs in their workplace, and you ask strong open-ended questions that help you learn more about them. * You're technically savvy and enjoy learning new products and translating technical terms for customers who find technology confusing or intimidating. * You have experience and are comfortable in working closely with C-Level executives, and can navigate the nuances of working with different stakeholders to identify and drive value realization * Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across their book of business. * Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and Account Management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. * Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. * You have experience managing revenue retention as your key metric - supporting your customers to drive tool adoption and prevent risk within your book of business. You are comfortable with identifying opportunities for growth and supporting sales counterparts in driving opportunities forward. * Optional: You have personal experience with 1Password or another password manager. While not required, it’ll help you quickly have confidence in this role. What you can expect: Month 1 * Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. * Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. * By the end of the first month, you’ll be able to guide a small sized customer through an intro discussion in our Customer Success process. Month 3 * Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. * Proactively report on customers’ needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. * Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 * Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams. * Have a steady book of customers with whom you’ve learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. * Hands off cross-sell/upsell opportunities to Account managers and engages enthusiastic customers in advocacy initiatives such as___, case studies and product discussions. * Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). USA-based roles only: The annual base salary for this role is between $75,000 USD and $105,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $83,000 CAD and $116,00 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like Campaign Execution: • Internal Outreach: Coordinate and execute internal communications to promote campaign initiatives and drive engagement among Aon colleagues., • Outbound Campaign Element Creation & Distribution: Design and distribute outbound marketing materials, including emails, newsletters, and digital collateral, to targeted audiences., • Collateral Creation & Distribution: Develop, update, and disseminate marketing collateral (brochures, presentations, case studies) to support sales and client-facing teams., • Social Media Campaign Design & Execution: Plan, create, and manage social media campaigns across platforms (LinkedIn, Twitter, etc.), ensuring alignment with brand messaging and business objectives., • Develop and regularly refine segmentation of new leads and existing clients within Eloqua, Dispatch/Deal Cloud, ensuring targeted and effective marketing efforts. This is your opportunity to sell the role! What makes Aon and the role different, and more attractive, than our competitors? Bring the role to life by outlining who they will be collaborating with, and equally who will be supporting them. Skills and experience that will lead to success • Bachelor's degree in Marketing, Business, Communications, or related field., • 2+ years of experience in marketing analytics or campaign management, preferably in professional services or financial services., • Proficiency with marketing automation platforms (e.g., HubSpot, Marketo, Salesforce Marketing Cloud)., • Strong analytical skills with experience in marketing attribution and revenue tracking., • Experience with CRM and marketing data platforms such as Dispatch and Deal Cloud., • Excellent communication, organizational, and project management abilities., • Experience designing and executing multi-channel campaigns, including social media. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Pay Transparency Laws The salary range for this position (intended for U.S. applicants) is $73,000 - $85,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. The salary range reflected is based on a primary work location of New York, New York. The actual salary may vary for applicants in a different geographic location. This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan. Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts,employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #LI-SP1 #LI-HYBRID 2579681

WHO WE ARE: The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning. Job Summary: The National MS Society seeks anAssociate Vice President (AVP), PlannedGivingwhowillleadand expand its comprehensive planned giving program. The AVPwillbe responsible fordrivingthegrowth of the national planned giving strategy to increase long-term revenue and expand the pipeline of blended and deferred gifts.TheAVPwillbe responsible forthe oversight of the planned giving program,monitoritssuccessandassessnecessary course corrections to meet its stated goals.Thispositionplays a key leadershiprolein advancing a five-year,$1 billioncomprehensive campaign. Reporting to the Vice President, Individual Giving, the AVP ensures alignment with the organization'sstrategicplan, strengthens national and international fundraising strategies, and cultivates a culture of excellence, collaboration, and accountability across the team. Location Requirements * Remote - Flexible Location * Work is primarily performed remotely, however, when possible and necessary, teams meet in person to conduct the business of the organization and build team relationships. * Ability to travel (approximately 20%) and work occasional evenings and weekends asneeded, includingevents, training, regional meetings, and organizational gatherings. Compensation | Benefits: The estimated hiring compensation range for this role is $145,000 - $155,000. Final offers will be based on the candidate'sgeographic location, consider career experience and may vary from this range due to these and other factors. You will have the opportunity for a highly competitive, comprehensive benefit package that the Society provides to employees. Your benefits include: * considerable Paid Time Off Plan * Paid Holidays * 401k Retirement Savings Plan with Society match * Commuter Benefit Plan Comprehensive Health & Welfare benefits including: * Medical * Dental * Vision * Flex Spending Accounts * Life Insurance * Disability Coverage * Spring Health Membership offering free therapy and professional coaching, as well as additional voluntary benefit offerings. Not to mention, you will join an incredible mission focused team of people! Main Responsibilities: * Lead the National MS Society'scomprehensiveplanned giving program, with an emphasis on growth and maximizing potential. * Conduct a program assessment to build capacity,informstaffingneedsand position program for future growth. * Develop a broad strategic plan for an integrated, proactive gift planning program that is designed to maximize fundraising potential from prospects and provide stewardship to donors. * Lead,coachand develop a minimum of two Planned Giving staff. * Support planned and complex gift options which extend beyondbequestsand estate giving and include complex and innovative giving vehicles that maximize tax benefits and donor impact. * Supportand counselthe front-line fundraising teamto integrateplanned giving strategies into broader development and stewardship efforts. * Apply data analytics and philanthropic trends to inform donor segmentation, evaluate performance, and driveprogramstrategy. * Serve as the subject matter expert on charitable estate and financial planning withinThe Society,and provide trainingtoDevelopment staffon planned giving fundamentals, asdeemednecessary * Collaborate with donors and their advisors on complex charitable giving vehicles in coordination withappropriate internalstakeholders, ensuring compliance with IRS andNational MS Society policies. * Act asmainpoint of contact with outside, third party administrators. * Partner with internal teams-including prospect research,individual giving, executive directors,marketing, donor relations, finance, and legal-to execute coordinated, donor-centered fundraising initiatives. * Track and report on planned giving activity and metrics;maintainaccuraterecords in the donor CRM, Salesforce * Serve as a key advisor to the VP, Individual Giving, providing insights on regional performance, donor engagement, and emerging opportunities. * Champion structured stewardship strategies to strengthen donor loyalty and long-term commitment. * Lead by example, developing the skills and success of direct reports while fostering an inclusive, high-performance culture. What We're Looking For: * Aseasoned fundraising professional with a minimum of 10 years of progressively responsible experience in gift planningand major gifts(with a minimum of 6 yearsof team leadership and supervision), and a proventrack recordof securing a wide range of planned gifts at various levels of complexity. * The ideal candidate is a results-oriented, collaborative leader with deep technical knowledge of charitable estate planning/planned giving and excellent interpersonal skills. * In-depth knowledge of planned giving vehicles, estate planning, and related legal and tax implications. * Demonstrated experience in leadingand growingplanned giving programs, as well as managing and coaching planned giving staff. * Recordof leadership and accomplishment in fundraising including campaign planning and execution, pipelinedevelopment. * Ability to manage confidential information with discretion and integrity. * Exceptional interpersonal, communication, and presentation skills. * Experience developing and monitoring budgets and targets, and assessing and adjusting team portfolios to ensure goals are met * Proven nonprofit leadership experience with increasing responsibility * Extensive experience managing geographically dispersed teams, in remote and hybrid environments, overseeing both revenue generation and project execution. * Track recordof implementing innovative fundraising strategies that drive engagement and revenue growth. * Strong ability to perform under pressure, handle criticism professionally, and consistently meet strategic goals. * Exceptional project management, strategic planning, and negotiation skills to drive effective resource allocation andoptimizefundraising outcomes. * Advanced CRMexpertise,leveragingdata analytics to drive decision-making and train teams on data-driven fundraising strategies. * Ability to travel (approximately 20%) and work occasional evenings and weekends asneeded, includingevents, training, regional meetings, and organizational gatherings. We're committed to supporting the growth of every employee through a structured and transparent approach to career development. We use Talent Portraits to define clear expectations, development opportunities, and advancement paths - whether you're growing as a people leader or deepening your expertise as an individual contributor. Each role is thoughtfully placed within one of these pathways (Leadership or Partner) to help you understand how it fits into our broader organization and your potential career journey. This position is classified as Leader - Leading Others. The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS. APPLICATION INSTRUCTIONS: We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume, and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application! Important: You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our ___.

Great benefits. Competitive pay. We know these are some of the things people look for in a job. If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you. When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose. At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as: • A flexible hybrid work schedule (three days in the office, two days' work from home), • Full medical, dental, and vision coverage for both teammates AND family members, • Competitive pay and performance incentives, • A fun, mission-focused, and collaborative team environment A mission that matters is just the beginning, so if you're ready to get started, we're ready for you. The Wounded Warrior Project (WWP) Senior Salesforce Marketing Cloud Developer delivers scalable, high-quality solutions within the Marketing Cloud platform, including automation, integrations, and data-driven reporting. This role partners with the marketing team and solution architects to optimize processes, execute a strategic platform roadmap, and continuously enhance platform capabilities. DUTIES & RESPONSIBILITIES * Manage the administration, configuration, and optimization of the Salesforce Marketing Cloud platform. * Design and implement scalable, end-to-end technical solutions using the Marketing Cloud suite of products. * Translate business and marketing requirements into well-designed technical solutions. * Collaborate with solution architects and stakeholders on CRM customizations and cross-cloud integrations to support Marketing Cloud solutions. * Develop and maintain custom solutions leveraging AMPscript, SSJS, and Guide Template Language to enable personalization, dynamic content, and advanced automation. * Build and optimize CloudPages, landing pages, forms, and microsites using HTML, CSS, JavaScript, and AMPscript. * Write and optimize SQL queries for audience segmentation, data extraction, and targeting; ensure the integrity and performance of the Marketing Cloud contact data model. * Integrate Marketing Cloud with external systems using REST and SOAP APIs to support data synchronization, campaign automation, and personalized experiences. * Maintain and document technical processes, data flows, and marketing automation procedures to ensure consistency and scalability. * Leverage Marketing Cloud reporting and analytics tools to monitor campaign performance, track key metrics, and generate actionable insights. * Design and deliver dashboards and reports to stakeholders, enabling data-driven decision-making and continuous optimization of marketing strategies. * Stay current with Salesforce Marketing Cloud product updates, enhancements, and best practices; proactively recommend platform improvements. * Partner with peers to exchange best practices and contribute to continuous improvement of team processes. * Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles. * Other related duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES * Demonstrated expertise in Salesforce Marketing Cloud (SFMC), including Journey Builder, Automation Studio, Audience Builder, Mobile Connect, Personalization Builder, Social Studio, Interaction Studio, and Advertising Studio. * Proficient in developing automated solutions with SSJS, AMPscript, and Guide Template Language. * Skilled in front-end development for CloudPages using HTML, CSS, JavaScript, and AMPscript. * Extensive experience in SQL, data modeling, and database technologies (RDBMS, NoSQL); deep understanding of Marketing Cloud's contact data model. * Working knowledge of system integrations using REST and SOAP web services. * Proficiency in Salesforce Marketing Cloud analytics, reporting, and Content Builder. * Proven ability to translate business requirements into scalable technical solutions. * Excellent organizational, analytical, and critical-thinking skills; proven ability to manage multiple projects and resolve complex issues. * Effective communicator with both technical and non-technical audiences; strong team collaboration and interpersonal skills. * Adaptable, independent, and able to thrive in a fast-paced, changing environment. * Unequivocal commitment to the highest standards of personal and business ethics and conduct. * Mission-driven, guided by core values, and a pleasure to work with. EXPERIENCE Requirements * Five years of experience as a Salesforce Marketing Cloud administrator or developer. * Five years of experience using Journey Builder, Content Builder, and Mobile Studio. * Three years of experience implementing full life cycle projects in Salesforce Marketing Cloud. * Two years of experience developing solutions with AMPscript and Content Builder. * Two years of experience working in Agile/SCRUM environments with associated tools (e.g., Jira, Confluence). Preferences * One year of experience collaborating on Salesforce CRM development and customizations (e.g., Apex, Visualforce) to support cross-cloud integrations. EDUCATION Requirements * Bachelor's degree in computer science, information systems, or related relevant field. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree. Preferences * None. CERTIFICATIONS & LICENSURE Requirements * Salesforce Certified Data Cloud Consultant Certification. * Salesforce Certified Marketing Cloud Engagement Administrator Certification OR Salesforce Certified Marketing Cloud Engagement Developer Certification. Preferences * Salesforce Certified Marketing Cloud Email Specialist Certification. WORK ENVIRONMENT/PHYSICAL DEMANDS * General office environment; temperature controlled. * Up to 5% travel. We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes; Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program. WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, Teammate Wellness Program, and Bereavement Leave. For Colorado Applicants:The estimated hiring range for this position is between $90,316 - $112,896 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. For Houston, TX and Minnesota Applicants:The estimated hiring range for this position is between $94,617 - $118,272 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. For Chicago, IL, Los Angeles, San Diego and/or Sacramento, CA, and Washington State Applicants: The estimated hiring range for this position is between $98,918 - $123,648 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. For Washington, D.C. Applicants: The estimated hiring range for this position is between $103,219 - $129,024 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. For New York Applicants: The estimated hiring range for this position is between $107,520 - $134,400 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. *ca-pd #LI-HYBRID Wounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law. Please note: Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."

Multiple Openings Description of Duties: • Present to, follow up and sell Individual Medicaid, Essential Plan, QHP and CHP products on a direct sales basis. Assist and enroll individuals by completing the appropriate application forms, obtain required documentation necessary for enrollment, and meeting necessary enrollment targets., • Conduct home visits and other appointments as needed to complete the application and obtain all required documentation., • Develop and maintain appropriate understanding of the health care products related to sales responsibility. Successfully complete periodic certification and testing to maintain knowledge level established by regulations., • Maintain appointments, develop community marketing sites, establish relationship with community based organizations, Participate in health related activities / special events including evening and weekend activity, create self-generated leads, and provide services to walk-ins. Obtains feedback from referral sources and prospective enrollees., • Stimulates word-of-mouth referrals from participants, prospects and their families., • Utilize automated tools to perform individual enrollment duties., • Refer all existing members up for recertification to Retention Specialist when applicable., • Perform recertification activities when necessary., • Function as a liaison between all EmblemHealth departments to help identify and capture prospect's problems or concerns. Work with Neighborhood care team to maintain and improve EmblemHealth's image as a High Quality and Affordable health plan in the community., • Assist members with selecting a Primary Care Physician (PCP) using the provider directory., • Present EmblemHealth insurance products and benefit plans to community groups, small businesses and other prospective subscribers., • Develop and execute sales plan which focuses on growth of the individual products in the assigned neighborhood. Maintain and grow book of enrollments. Enrollment activities include on-site coverage at hospitals, provider offices, City agencies, community business partners and Community Based Organizations (CBO's). All activity entered into Salesforce tool., • Performs other duties as assigned or required, • Regular attendance is an essential function of the job. Qualifications:, • High School Diploma or equivalent required, • 4 years of relevant sales experience preferred, • Driver's License and automobile with appropriate coverage is required for territories - Long Island, Staten Island, Westchester, etc., • Travel in the New York metropolitan area required, • Must be able to work nights and weekends as required, • Excellent interpersonal and presentation skills and the ability to work independently., • Excellent organizational and communication skills, both verbal and written, • Ability to develop strong relationships and influences in the community, • Ability to input and update data in database system, • Works independently and produces Self-Generated leads, • Ability to multi-task, • Successful completion of annual product training and testing to maintain regulatory certification Additional Information, • Requisition ID: 2502C, • Hiring Range: $50,000 - $60,000

Description of Duties: • Present to, follow up and sell Individual Medicaid, Essential Plan, QHP and CHP products on a direct sales basis. Assist and enroll individuals by completing the appropriate application forms, obtain required documentation necessary for enrollment, and meeting necessary enrollment targets., • Conduct home visits and other appointments as needed to complete the application and obtain all required documentation., • Develop and maintain appropriate understanding of the health care products related to sales responsibility. Successfully complete periodic certification and testing to maintain knowledge level established by regulations., • Maintain appointments, develop community marketing sites, establish relationship with community based organizations, Participate in health related activities / special events including evening and weekend activity, create self-generated leads, and provide services to walk-ins. Obtains feedback from referral sources and prospective enrollees., • Stimulates word-of-mouth referrals from participants, prospects and their families., • Utilize automated tools to perform individual enrollment duties., • Refer all existing members up for recertification to Retention Specialist when applicable., • Perform recertification activities when necessary., • Function as a liaison between all EmblemHealth departments to help identify and capture prospect's problems or concerns. Work with Neighborhood care team to maintain and improve EmblemHealth's image as a High Quality and Affordable health plan in the community., • Assist members with selecting a Primary Care Physician (PCP) using the provider directory., • Present EmblemHealth insurance products and benefit plans to community groups, small businesses and other prospective subscribers., • Develop and execute sales plan which focuses on growth of the individual products in the assigned neighborhood. Maintain and grow book of enrollments. Enrollment activities include on-site coverage at hospitals, provider offices, City agencies, community business partners and Community Based Organizations (CBO's). All activity entered into Salesforce tool., • Performs other duties as assigned or required, • Regular attendance is an essential function of the job. Qualifications:, • High School Diploma or equivalent required, • 4 years of relevant sales experience preferred, • Driver's License and automobile with appropriate coverage is required for territories - Long Island, etc., • Travel in the New York metropolitan area required, • Must be able to work nights and weekends as required, • Excellent interpersonal and presentation skills and the ability to work independently., • Excellent organizational and communication skills, both verbal and written, • Ability to develop strong relationships and influences in the community, • Ability to input and update data in database system, • Works independently and produces Self-Generated leads, • Ability to multi-task, • Successful completion of annual product training and testing to maintain regulatory certification Additional Information, • Requisition ID: 1000002169_10, • Hiring Range: $50,000 - $60,000

Thank you for considering Progyny! We're seeking a strategic and hands-on Director of Lifecycle Marketing to drive member engagement from the moment someone starts enrollment through their ongoing use of the benefit. In this role, you'll own the campaigns and programs that convert interest into enrollment, guide new members through activation, and sustain engagement over time. You'll combine data, empathy, and creative storytelling to design multi-channel experiences that help members understand, trust, and use their benefit. This is an ideal role for a marketer who thrives in a B2B2C environment, enjoys blending performance rigor with emotional insight, and wants to make a real impact in healthcare. What you'll do... Drive conversion from interest to enrollment completion: * Develop and execute targeted retargeting and nurture campaigns that move members from starting enrollment to completion. * Partner with analytics and marketing operations to define conversion triggers and build automated journeys across email, SMS, and push. * Test and optimize messaging, timing, and creative to reduce drop-off and improve conversion rates across employer populations. Lead post-enrollment lifecycle strategy: * Own the member journey from enrollment confirmation through activation, engagement, and progression. * Develop multi-channel lifecycle programs (email, SMS, push) that educate members, drive first use, and sustain participation. * Segment audiences by personas, utilization, and engagement level to deliver personalized experiences that resonate. Analyze, optimize, and collaborate: * Define lifecycle KPIs-conversion, activation, engagement, repeat utilization-and report on campaign performance. * Partner closely with the product, legal, and analytics teams to align on messaging, triggers, and compliance requirements. * Use insights from member behavior and feedback to continuously refine content, creative, and targeting strategies. About you... * 8+ years of experience in lifecycle, CRM, or retention marketing, ideally within healthcare, benefits, or digital health. * Proven track record improving conversion and engagement metrics through data-driven, automated lifecycle campaigns. * Hands-on experience with lifecycle marketing tools (e.g., Braze, Iterable, HubSpot, Salesforce Marketing Cloud) and analytics platforms (e.g., Looker, Tableau, GA4). * Strong understanding of B2B2C marketing dynamics and compliance requirements (HIPAA, CAN-SPAM). * Excellent project management, collaboration, and communication skills. * Passion for helping people make informed, confident choices about their healthcare. Nice to have... * Experience building enrollment or conversion journeys in a regulated environment. * Familiarity with healthcare engagement funnels (benefit awareness enrollment appointment ongoing use). * Background in A/B testing, journey optimization, and behavioral marketing. * Copywriting or content experience translating complex health topics into clear, motivating messages. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $120,000 - $135,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-EH1

Great benefits. Competitive pay. We know these are some of the things people look for in a job. If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you. When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose. At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as: • A flexible hybrid work schedule (three days in the office, two days' work from home), • Full medical, dental, and vision coverage for both teammates AND family members, • Competitive pay and performance incentives, • A fun, mission-focused, and collaborative team environment A mission that matters is just the beginning, so if you're ready to get started, we're ready for you. The Wounded Warrior Project (WWP) Senior Salesforce Solution Architect is responsible for overseeing the design and development of software applications, including workflows, processes, and system interfaces. This role collaborates with stakeholders, works with development teams, consults on application requirements, and supervises development stages to ensure optimized business operations. The ideal candidate is a strategic thinker with deep expertise in application architecture and Salesforce, capable of designing multi-cloud solutions that maximize business value. DUTIES & RESPONSIBILITIES * Collaborate with business partners, stakeholders, and senior IT teams to uncover business challenges, define application needs, and ensure accountability in building strategic roadmaps that align with business requirements. * Lead discovery workshops to uncover business challenges and goals. * Compile and implement application plans for new or existing systems. * Demonstrate application models/prototypes and integrate user feedback. * Write and maintain scripts and code, including application installations and updates. * Mentor application developers and provide technical support to end-users as needed. * Run diagnostic tests and perform debugging procedures. * Manage application integration, maintenance, upgrades, and migrations. * Document development processes, procedures, and standards. * Ensure a scalable, reliable, and available architecture for applications. * Design and develop user-focused applications with optimized interfaces across systems, ensuring alignment with architectural patterns, user needs, and required functionalities. * Assess the interaction/interface between applications, databases, and middleware to identify functional gaps and address issues. * Conduct analysis to resolve operational limitations in application interactions. * Establish architectural guidelines and goals for the organization. * Oversee the software design process, conducting reviews to ensure consistency, quality, and adherence to enterprise-wide standards. * Evaluate risks and defects by analyzing specifications. * Collaborate with the development and technical teams to implement solutions that meet the architectural goals and standards of the organization. * Delegate programming and development tasks as needed. * Generate and update documentation on system features, interfaces, and infrastructure. * Provide recommendations on technical resources and development strategies. * Conduct research to identify trends in application architecture and incorporate them into development projects. * Prepare technical reports by collecting, analyzing, and summarizing information and trends. * Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles. * Other related duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES * Proven experience designing and developing large scale enterprise applications in roles such as technical development lead, solution architect, application architect, or enterprise architect. * Ability to communicate technical concepts in business language and translate business needs into technical terms. * Experience aligning application development with business requirements. * Strong analytical, critical-thinking, and problem-solving skills. * Excellent organizational and time management skills. * Strong collaboration and communication skills, with the ability to work effectively as a teammate, resolve problems, and influence others to reach consensus on optimal solutions. * In-depth understanding of object-oriented design principles. * Demonstrated ability to proactively identify and recommend solutions for security concerns. * Project management skills with a proven track record of successfully driving projects to completion, ensuring client satisfaction, and delivering excellent customer service. * Ability to adapt quickly to changing priorities and manage multiple deadlines effectively. * Detail-oriented team player who consistently offers valuable suggestions and solutions for software development, use, and maintenance. * Ability to document process flowcharts and map business ideas to technical solutions. * Working knowledge of various sequential design processes and modeling methodologies. * Experience working in Waterfall, Agile, and hybrid work environments. * Proficiency in Microsoft Office, including Visio, Project, Excel. * Strong knowledge of technical best practices. * Demonstrated ability to exercise confidentiality and sound judgment when dealing with sensitive issues. * Unequivocal commitment to the highest standards of personal and business ethics and conduct. * Mission-driven, guided by core values, and a pleasure to work with. EXPERIENCE Requirements * Seven years of Salesforce implementation, configurations, and customization experience. * Seven years of experience designing, developing, and deploying technology solutions. * Five years of experience in Salesforce Solutions, Architecture Design/Development Methodologies. * Five years of experience as an analyst in a technology environment utilizing software design processes and methodologies. Preferences * Three years of experience with SQL queries and SQL reporting services. * Three years of experience with Salesforce Lightning UI in Sales, Service, Experience (Communities), Nonprofit, and Marketing Clouds. * Two years of experience with Flosum. * Experience with application performance optimization and tuning. * Experience with migrations, integrations, APIs, Apex, and DevOps. * Hands-on experience with Snowflake. EDUCATION Requirements * Bachelor's degree in computer science, with a specialization in software engineering, application development, or similar. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree. Preferences * Master's degree in computer science or information systems. CERTIFICATIONS & LICENSURE Requirements * Application Architect Salesforce Credential OR Integration Architect Salesforce Certification. Preferences * Certification in Programming Languages (SQL, Java, C#, C++, and/or .NET). * Salesforce Certifications: System Architect or Technical Architect. * Proficiency in React Native. WORK ENVIRONMENT/PHYSICAL DEMANDS * General office environment; temperature controlled. * Sitting for extended periods. * Up to 10% travel. We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes; Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program. WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, Teammate Wellness Program, and Bereavement Leave. For Colorado Applicants: The estimated hiring range for this position is between $103,448 - $129,360 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. For Minnesota Applicants: The estimated hiring range for this position is between $108,416 - $135,520 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. For Chicago, IL, Los Angeles, San Diego and/or Sacramento, CA, and Washington State Applicants: The estimated hiring range for this position is between $113,344 - $141,680 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. For Washington, D.C. Applicants: The estimated hiring range for this position is between $118,272 - $147,840 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. For New York Applicants: The estimated hiring range for this position is between $123,200 - $154,000 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive. *ca-ml #LI-HYBRID Wounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law. Please note: Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."

Multiple Openings Description of Duties: • Present to, follow up and sell Individual Medicaid, Essential Plan, QHP and CHP products on a direct sales basis. Assist and enroll individuals by completing the appropriate application forms, obtain required documentation necessary for enrollment, and meeting necessary enrollment targets., • Conduct home visits and other appointments as needed to complete the application and obtain all required documentation., • Develop and maintain appropriate understanding of the health care products related to sales responsibility. Successfully complete periodic certification and testing to maintain knowledge level established by regulations., • Maintain appointments, develop community marketing sites, establish relationship with community based organizations, Participate in health related activities / special events including evening and weekend activity, create self-generated leads, and provide services to walk-ins. Obtains feedback from referral sources and prospective enrollees., • Stimulates word-of-mouth referrals from participants, prospects and their families., • Utilize automated tools to perform individual enrollment duties., • Refer all existing members up for recertification to Retention Specialist when applicable., • Perform recertification activities when necessary., • Function as a liaison between all EmblemHealth departments to help identify and capture prospect's problems or concerns. Work with Neighborhood care team to maintain and improve EmblemHealth's image as a High Quality and Affordable health plan in the community., • Assist members with selecting a Primary Care Physician (PCP) using the provider directory., • Present EmblemHealth insurance products and benefit plans to community groups, small businesses and other prospective subscribers., • Develop and execute sales plan which focuses on growth of the individual products in the assigned neighborhood. Maintain and grow book of enrollments. Enrollment activities include on-site coverage at hospitals, provider offices, City agencies, community business partners and Community Based Organizations (CBO's). All activity entered into Salesforce tool., • Performs other duties as assigned or required, • Regular attendance is an essential function of the job. Qualifications:, • High School Diploma or equivalent required, • 4 years of relevant sales experience preferred, • Driver's License and automobile with appropriate coverage is required for territories - Long Island, Staten Island, Westchester, etc., • Travel in the New York metropolitan area required, • Must be able to work nights and weekends as required, • Excellent interpersonal and presentation skills and the ability to work independently., • Excellent organizational and communication skills, both verbal and written, • Ability to develop strong relationships and influences in the community, • Ability to input and update data in database system, • Works independently and produces Self-Generated leads, • Ability to multi-task, • Successful completion of annual product training and testing to maintain regulatory certification Additional Information, • Requisition ID: 2502A, • Hiring Range: $50,000 - $60,000

Multiple Openings Description of Duties: • Present to, follow up and sell Individual Medicaid, Essential Plan, QHP and CHP products on a direct sales basis. Assist and enroll individuals by completing the appropriate application forms, obtain required documentation necessary for enrollment, and meeting necessary enrollment targets., • Conduct home visits and other appointments as needed to complete the application and obtain all required documentation., • Develop and maintain appropriate understanding of the health care products related to sales responsibility. Successfully complete periodic certification and testing to maintain knowledge level established by regulations., • Maintain appointments, develop community marketing sites, establish relationship with community based organizations, Participate in health related activities / special events including evening and weekend activity, create self-generated leads, and provide services to walk-ins. Obtains feedback from referral sources and prospective enrollees., • Stimulates word-of-mouth referrals from participants, prospects and their families., • Utilize automated tools to perform individual enrollment duties., • Refer all existing members up for recertification to Retention Specialist when applicable., • Perform recertification activities when necessary., • Function as a liaison between all EmblemHealth departments to help identify and capture prospect's problems or concerns. Work with Neighborhood care team to maintain and improve EmblemHealth's image as a High Quality and Affordable health plan in the community., • Assist members with selecting a Primary Care Physician (PCP) using the provider directory., • Present EmblemHealth insurance products and benefit plans to community groups, small businesses and other prospective subscribers., • Develop and execute sales plan which focuses on growth of the individual products in the assigned neighborhood. Maintain and grow book of enrollments. Enrollment activities include on-site coverage at hospitals, provider offices, City agencies, community business partners and Community Based Organizations (CBO's). All activity entered into Salesforce tool., • Performs other duties as assigned or required, • Regular attendance is an essential function of the job. Qualifications:, • High School Diploma or equivalent required, • 4 years of relevant sales experience preferred, • Driver's License and automobile with appropriate coverage is required for territories - Long Island, Staten Island, Westchester, etc., • Travel in the New York metropolitan area required, • Must be able to work nights and weekends as required, • Excellent interpersonal and presentation skills and the ability to work independently., • Excellent organizational and communication skills, both verbal and written, • Ability to develop strong relationships and influences in the community, • Ability to input and update data in database system, • Works independently and produces Self-Generated leads, • Ability to multi-task, • Successful completion of annual product training and testing to maintain regulatory certification Additional Information, • Requisition ID: 2502B, • Hiring Range: $50,000 - $60,000

Multiple Openings Description of Duties: • Present to, follow up and sell Individual Medicaid, Essential Plan, QHP and CHP products on a direct sales basis. Assist and enroll individuals by completing the appropriate application forms, obtain required documentation necessary for enrollment, and meeting necessary enrollment targets., • Conduct home visits and other appointments as needed to complete the application and obtain all required documentation., • Develop and maintain appropriate understanding of the health care products related to sales responsibility. Successfully complete periodic certification and testing to maintain knowledge level established by regulations., • Maintain appointments, develop community marketing sites, establish relationship with community based organizations, Participate in health related activities / special events including evening and weekend activity, create self-generated leads, and provide services to walk-ins. Obtains feedback from referral sources and prospective enrollees., • Stimulates word-of-mouth referrals from participants, prospects and their families., • Utilize automated tools to perform individual enrollment duties., • Refer all existing members up for recertification to Retention Specialist when applicable., • Perform recertification activities when necessary., • Function as a liaison between all EmblemHealth departments to help identify and capture prospect's problems or concerns. Work with Neighborhood care team to maintain and improve EmblemHealth's image as a High Quality and Affordable health plan in the community., • Assist members with selecting a Primary Care Physician (PCP) using the provider directory., • Present EmblemHealth insurance products and benefit plans to community groups, small businesses and other prospective subscribers., • Develop and execute sales plan which focuses on growth of the individual products in the assigned neighborhood. Maintain and grow book of enrollments. Enrollment activities include on-site coverage at hospitals, provider offices, City agencies, community business partners and Community Based Organizations (CBO's). All activity entered into Salesforce tool., • Performs other duties as assigned or required, • Regular attendance is an essential function of the job. Qualifications:, • High School Diploma or equivalent required, • 4 years of relevant sales experience preferred, • Driver's License and automobile with appropriate coverage is required for territories - Long Island, Staten Island, Westchester, etc., • Travel in the New York metropolitan area required, • Must be able to work nights and weekends as required, • Excellent interpersonal and presentation skills and the ability to work independently., • Excellent organizational and communication skills, both verbal and written, • Ability to develop strong relationships and influences in the community, • Ability to input and update data in database system, • Works independently and produces Self-Generated leads, • Ability to multi-task, • Successful completion of annual product training and testing to maintain regulatory certification Additional Information, • Requisition ID: 25048, • Hiring Range: $50,000 - $60,000

This is an in-office role for a Sales Development Representative responsible for identifying and generating leads, building client relationships, and driving sales opportunities. Ideal Candidate Qualifications • Competitive: You like to win and hate to lose., • Resilient: You don’t take "No" personally. You see it as one step closer to a "Yes.", • Coachable: You can take feedback and change your approach on the very next call., • Articulate: You can hold a conversation with a CEO and sound like you belong there., • Experience or interest in residential real estate or technology industry, • Bachelor's degree in Business, Marketing, or a related field preferred Day-to-Day Responsibilities • Cold Outreach: Making 150 calls per day, • Booking Meetings: Setting meetings for our senior team, • CRM Upkeep: Maintaining clear & concise Salesforce records Compensation • $50,000 base pay + commission ($80,000 per year OTE) Company Description Premarket is relied upon by over 500 top-performing NYC real estate agents and teams for connecting buyers and sellers with private listings before they reach the market. The platform offers sellers and their agents the ability to discreetly showcase properties without accumulating days on market or a public price drop history. Premarket enables effective price testing and valuable feedback to help maximize success for property launches. The company's innovative approach fosters better opportunities for real estate transactions.

JD WATCHES | New York City Full-Time | In-Person Competitive Salary + Commission JD Watches is a leading luxury timepiece retailer specializing in pre-owned and new Rolex, Audemars Piguet, Patek Philippe, Cartier, and other high-end brands. Known for our integrity, concierge-level service, and deep industry relationships, we are expanding and seeking a Sales Director to lead, scale, and elevate our sales organization. The ideal candidate is a natural relationship-builder with experience managing high-value sales teams, thrives in fast-paced environments, and understands the psychology of luxury clientele. You are confident, strategic, and lead with both professionalism and empathy. Key Responsibilities • Lead, mentor, and grow a high-performing sales team across retail, wholesale, and digital channels., • Develop and implement monthly and quarterly sales strategies to meet revenue targets., • Maintain and strengthen relationships with VIP clients, collectors, and dealer networks., • Coordinate and oversee showroom appointments, private viewings, trade shows, and events., • Work closely with Operations, Marketing, and Inventory to forecast demand and ensure product readiness., • Monitor sales pipelines, performance metrics, CRM data, and closing strategies., • Set sales standards and training protocols for negotiation, follow-up, rapport-building, and after-sale care., • Uphold brand values of transparency, authenticity, and trust. Qualifications • 5+ years of luxury sales leadership experience (watches, jewelry, fashion, automotive, or private client services)., • Proven record of meeting or exceeding revenue targets., • Strong negotiation, closing, and high-touch client service abilities., • Confident public presence and ability to represent the brand at events., • CRM and pipeline management expertise (HubSpot/Salesforce or similar)., • Passion for horology and knowledge of luxury timepieces preferred but not required (we can train the right person). What We Offer • Base salary + uncapped commission structure., • Access to inventory of high-demand luxury models., • Strong operational and marketing support., • Growth opportunities as we expand into new markets and platforms., • A collaborative, entrepreneurial, and fast-moving environment.

Business Overview We believe in the power of media to reshape our industry and orchestrate a brand's entire consumer experience, by balancing both what unites people and what makes them different. When brands unite people in culture, they build Fame, and when brands connect individuals to their unique journeys, they build customer Flow. Initiative builds Fame & Flow for brands like Nike, Amazon, Merck, and T-Mobile. Media responsibility is at the forefront of everything we do, whether it's creating media plans that reflect the diversity of our communities, promote brand safety, and foster sustainability. Our agency celebrates diversity in an inclusive environment where all of our 6,000+ strong talent across 90+ markets feel seen, heard, and valued. Our vision is to create not only a better media company, but also a better media industry, and maybe even a better world. We make a promise to our people that we double down on seeing, celebrating & elevating all the things that make you, uniquely you. And just as we do for our brands and clients, we connect our people to the journeys that matter in building a meaningful career. There are four I's in Initiative and these represent our core values and behaviors. • INDIVID[YOU]ALITY - you bring your genuine and unique self to and into the work, every day., • INSTINCT - you're tuned in and armed with intelligence; you have a bias for action - shit happens when you're around., • IMPACT! - you care deeply about the impact you have on our clients, their customers, our community, the media landscape and our world at large. You will work with the Strategy team on the Connections Architecture and utilize your experience & skills to manage the design of fully integrated communications plans across owned, earned and paid connections. You work closely with the analytics leads to identify appropriate audience and data strategies to unlock growth. You lead the relationship with SBUs and client agencies roster throughout the design stages and work with the Partnerships team in evaluating & selecting the right partners, and appropriate spends across the Communications Design blueprint. Strategic Vision & Framework Development: • Audit current media capabilities and ways of working., • Define vision to mature media capabilities, in partnership with key cross-functional stakeholders, to drive long term growth., • Translate vision and growth objectives into a roadmap of workstreams based on current capabilities. Identify dependencies for implementation and define success metrics for Roadmaps., • Lead development of select long term workstreams including advancing ABM and Demand Generation programs., • Collaborate extensively with cross-functional teams to define B2B-specific KPIs and optimization hierarchies., • Bring B2B competitive landscape and emerging tech / platforms updates to cross-functional stakeholders., • Define process and ways of working with cross-functional stakeholders to ensure workstream progress and implementation, • 8-10 years of proven experience in B2B marketing, B2B media strategy & planning, B2B consulting, or a similar role., • Deep expertise in B2B marketing and tactics. Proven ability to scale designing and scaling Demand Gen and ABM programs., • Able to think strategically, using a balanced analytical and creative approach., • Proven ability to collaborate and co-create with clients, take them out of their comfort zone, and manage through change., • Strong ability to present complex strategies and insights to senior stakeholders; comfortable communicating with both creative and analytical audiences., • Collaborative leader who is able to bring together internal and external stakeholders from different disciplines (Media, Marketing, IT / MarTech, Analytics, FP&A), • Experience in data analysis and performance reporting, translating observations into actionable insights, • Excellent organizational and project management skills with experience managing large clients and high volume of activity, • Hands-on experience with B2B MarTech platforms (e.g., Salesforce, DemandBase, Linkedin Campaign Manager, etc.) and marketing automation systems., • Experience with multi-touch attribution models, customer journey mapping, and connecting marketing metrics to revenue outcomes., • Working knowledge and experience with current media trends and innovations. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications. It is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position please email ___. Salary Range$130,000—$150,000 USD

• Job Type: Officer of Administration, • Regular/Temporary: Regular, • Hours Per Week: 35 The Center for Career Education (CCE) is an innovative team of career services professionals dedicated to supporting the diverse body of students and alumni in reaching their personal and professional goals. We achieve this by providing access to networking connections, experiential learning opportunities and jobs, comprehensive resources, and customized career counseling. CCE serves undergraduate students and alumni in Columbia College, The Fu Foundation School of Engineering and Applied Science, and the School of General Studies, and collaborates with the Career Centers in the other schools at Columbia University and its affiliated institutions. Responsibilities include, but are not limited to, working closely with the Experiential Education team to develop internship programs for students from the three schools served by CCE. The incumbent will be required to oversee the implementation of programs and take primary responsibility for educating and informing students about the benefits of the programs. This will include offering information sessions to advertise and publicize opportunities, organizing and facilitating pre-program and other professional development events, and encouraging all student participants to utilize the resources of the Center to find their next opportunity. They will also offer career counseling and practice interviews to all program participants. Responsibilities * Work closely with the Associate Dean of Experiential Education to coordinate student involvement and participation in CCE internship programs. Develop a calendar of events to publicize opportunities, market the benefits of the programs, and inform students about application processes. Along with the team, develop pre-program and other career professional development training for all participants. Act as the point of contact for students interested in CCE's internship programs. The Assistant Director will also be required to take responsibility for the management of specific programs. * Provide individual and group counseling to students engaged in or participating in experiential education programs. Work closely with student participants to help them secure future opportunities. Participate in the Center's daily 'quick question' rotation for career counseling as well as conduct one-on-one counseling appointments with students. * Develop opportunities to market their experiences, within the Center, among the student body, and the wider University community. Develop resources, print and online, which highlight their experiences and market the benefits of the program. Develop assessments and analyze data and learning outcomes of the program. * Work closely with the team to coordinate the process by which Columbia students are selected for CCE internship programs. Travel nationally on behalf of CCE to assist in the development of appropriate and mutually beneficial relationships between employers, educational institutions, and Columbia. * Perform other related duties as assigned. Minimum Qualifications • Bachelor's degree or equivalent required., • A minimum of 2-4 years of related experience in career services, student affairs, graduate recruitment, university relations, and/or marketing experience is required., • Desire to help students gain internships and other professional experiences; excellent career counseling and program development experience required., • Excellent written, oral, and interpersonal communication skills and the ability to work within a diverse, small team are required., • Proficiency in Google Suite, Microsoft Office/365, and Salesforce strongly desired. Preferred Qualifications * Master's degree in a relevant area preferred. Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.

About: Silgan Dispensing is a global manufacturer of packaging solutions that help brands enhance lives. Our broad portfolio of triggers, pumps,sprayers,and closures are used by iconic brands across personal care, beauty, fragrance, home, garden, healthcare and beyond. Headquartered in Richmond, Virginia, the Silgan Dispensing team includes approximately 6,000 employees across North America, South America,Asia,and Europe. We are proud to have created a diverse workforce that is innovative, sustainably focused, respectful, inclusive, driven to excel and customer-oriented-held together by the belief that we are best when we work as One Team. Our culture of engagement, collaboration and accountability is what enables us to be the dispensing partner brands rely on to grow their business. Career Opportunity: The Sales Account Manager - Key Account Manager drives the success of Silgan Dispensing Systems' business by managing and growing an existing and prospective customers. This position reports to the Director of Sales, Global Strategic Accounts, and partners with the broader business including innovation to bring a high level of service and increase customer satisfaction. Responsibilities: • Manage strategic accounts, as required, by creating and working within a global account team. Penetrate and connect multiple functions and levels within customer organizations to key internal resources to drive partnerships, business growth, and value delivery., • Hunt and convert prospective customers to Silgan's product and services by developing leads through networking, store-audits, mass marketing, etc., • Understand our customer's business strategy, market positioning and consumer perception of their brands to identify new product opportunities that lead to new business pipeline and projects., • Engage beyond procurement within our customer's organizations and interact with R&D, Marketing and Supply Chain to better understand customer's needs and value drivers., • Understand and leverage SDS' competitive advantages vs our competition: product performance, supply chain, consumer benefit., • Be an active "voice of the customer" on customer needs, innovation opportunities, and project execution with cross functional partners in the business., • Develop and implement winning value propositions leveraging "insights selling" practices., • Negotiate terms and conditions against both current and new business that drives growth, protects margins, and reduces risk for SDS while maintaining strong customer relationships., • Manage account planning, pre-call planning, needs assessment, value selling, pipeline management, and Salesforce.com CRM systems., • Work closely with operations, marketing, design strategy and innovation to execute territory and account growth objectives., • Supports sales leader in establishing sales objectives by forecasting and developing annual sales quotas for his or her territory, projecting expected sales volume and profit for existing and new products., • Maintain and build strong knowledge of SDS solutions, product launches, product line and the competitive environment. Understand and apply this knowledge to solve customer needs, challenges, and concerns. Requirements: • Bachelor's degree in Business or related field., • 5 plus or more years of direct sales / key account management experience; experience with a CPG company specializing in creative packaging or related products and markets is preferred., • Ability to learn and apply new approaches and stay on top of the latest marketing and sales techniques, technologies and tactics that complement organizational sales efforts., • Excellent interpersonal, communication and organizational skills with ability to work with all levels of the organization., • Proven experience in working in a decentralized organization with home office activities and very frequent travels., • Detail oriented and self-motivated to exceed sales growth results., • Proficient user of Excel, PowerPoint, Word and SalesForce. Pay Range $140,000 - $160,000 LIMITATIONS AND DISCLAIMER The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis. Silgan is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, or the presence of a disability, which would not prevent the performance of essential job duties with, or without reasonable accommodation of any other protective status. Silgan is a drug-free workplace.

Salesforce Architect AArete is one-of-a-kind when it comes to consulting firm culture. We're a global, innovative management and technology consulting firm with offices in the U.S., India, and Europe. Our name comes from the Greek word for excellence: "Arete." And excellence is exactly what we strive for.We're celebrating our fourth year as one of Forbes' World's Best Management Consulting Firms - and our success starts with our people. From robust career development planning to competitive life and wellness benefits, AArete's "Culture of Care" takes a holistic approach to the employee experience.AAretians (our team members) are leaders at every level. You are encouraged to unlock your full potential by directly contributing to our mission and prioritizing personal development and fulfillment. The Role We are seeking an experienced Salesforce Solution/Technical Architect to lead the design, solutioning, and delivery of Salesforce solutions across client engagements. This role will serve as a subject matter expert, providing architectural guidance and technical strategy recommendations across Salesforce products, including Health Cloud, Service Cloud, Nonprofit Cloud, and Marketing Cloud. The architect will assess the current Salesforce landscape, identify gaps and opportunities, and design scalable solutions aligned with health plan operations and business goals. Work You'll Do • Design Salesforce solutions leveraging Health Cloud, Service Cloud, and Marketing Cloud within a healthcare payer context, • Provide guidance on Salesforce data models, security, and best practices, • Evaluate and recommend integration approaches between Salesforce and enterprise systems such as claims platforms and EHRs, • Collaborate closely with business analysts, developers, and leadership to translate strategy into actionable recommendations, • Present findings and recommendations to senior stakeholders and executive audiences, • Lead end-to-end Salesforce solution and technical architecture across assessments, implementations, and optimization engagements, • Partner with client stakeholders and business analysts to translate business requirements into technical designs and implementation approaches, • Lead technical discovery and current-state architecture assessments, identifying gaps, risks, and improvement opportunities, • Design scalable Salesforce solutions that are aligned with business requirements and Salesforce best practices, • Define system integrations, data models, security models, and deployment strategies across Salesforce and external systems, • Provide technical leadership to development teams, including code reviews, design guidance, and ensuring adherence to Salesforce architectural best practices, • Support business development activities including solutioning, level of effort estimates, and proposal development, • Contribute to thegrowth of the AArete's Salesforce practice, • Other duties as assigned Requirements • 5+ years of hands on Salesforce platform experience, including architecture or lead developer roles, with deep expertise in Health Cloud, Service Cloud, and Marketing Cloud, • Deep expertise in:, • Apex, Lightning Web Components, Flows, APIs (REST/SOAP), Omni Studio, • Data modeling, sharing rules, and security architecture and best practices, • Integration patterns (middleware, ETL, event-based, Mulesoft preferred), • DevOps / CI-CD tools (DevOps Center, Git, Copado, Gearset, etc.), • Experience designing and implementing enterprise-scale Salesforce solutions in healthcare or payer environments, • Strong understanding of SDLC, agile delivery, and technical governance, • Demonstrated ability to conduct technical assessments, gap analyses, and develop strategic roadmaps, • Experience supporting large scale Salesforce implementations or enterprise assessments, • Excellent communication skills with the ability to engage technical and non technical stakeholders, including executive leadership, • Willingness to engage in direct client interaction, including travel to client location, • Salesforce Architect Certification (Technical Architect, System Architect, or Application Architect), • Salesforce Certified Health Cloud Consultant, • Salesforce Certified Integration Architect, • Experience integrating Salesforce with claims systems, EHRs, or other healthcare enterprise platforms, • Prior experience supporting Salesforce strategic assessments or transformation initiatives, • Based in Chicago, IL, and flexible to work from our Chicago office as needed Compensation & Benefits • Flexible PTO, monthly half-day refuels, volunteer time off, 10 paid holidays, • Own Your Day flexible work policy, • Competitive majority employer-paid benefits: Medical, Dental, Vision, 401K Match, • Generous paid parental leave options, • Employer-paid Life Insurance, Short Term Disability, Long Term Disability, • Charitable contribution matching program, • New client commission opportunities and referral bonus program, • Bike share discount programThe estimated base salary range for this position is $145,000 - $175,000. In addition to this base salary, individuals may be eligible for an annual discretionary bonus. This range is a part of a competitive, total compensation package together with our majority employer-paid benefits and incentive pay for eligible roles. Please note that this range is a guideline, and individual total compensation may vary due to numerous factors, including but not limited to experience level, certifications, and other relevant business considerations.AArete will accept applications until the position is filled. The job posting will be removed once the role is no longer available. We put humans at the center of our work We're a global management and technology consulting firm specializing in strategic profitability improvement, digital transformation, and strategy & change for clients. Our cross-industry solutions are powered by a digital-first mindset, market intelligence, and data-driven approach to deliver purposeful change, actionable insights, and guaranteed results. But what sets us apart is our people. We are guided by our deeply embedded guiding principles: Excellence, Passion, Loyalty to Clients, Stewardship, Family, Community, Sustainability, and Inclusion.And we've been recognized as a top firm to work for by companies like Forbes, Top Workplaces Chicago Tribune, and Consulting Magazine.We've earned a Great Place to Work Certification and been named a World's Best Management Consulting Firm by Forbes, Vault's Top 50 Firms to Work For, Crain's Chicago Business Fast 50, Inc 5000's Fastest Growing Firms, and Consulting Magazine's Fastest Growing Firms. ___ We are an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-DNI

About the RoleAttentive is seeking a Senior Director of Global Accounts Receivable that will report directly to the Controller. This role will build and lead a team responsible for the company's billings and collections operations, and partner closely with the Business Systems, Revops, and Accounting teams to enhance and automate our current processes. They will be responsible for ensuring that our people, processes and systems in the Billing and Collection functions are able to efficiently scale to support the ongoing growth and success of Attentive. • Own Global Accounts Receivable Operations: Take full accountability for the customer billing lifecycle from integrating invoices from Salesforce to NetSuite, invoice generation, through the cash collection process., • Drive Operational Excellence: Refining processes and SLAs across the accounts receivable cycle while reducing manual interventions through systematic process improvements and automation., • Optimize Dunning Process: Optimize and automate the dunning process to drive down DSO and reduce the cost associated with external collection efforts., • Build Systems & Automation: Partner with Business Systems team to lead billing system configurations, automate workflows, and integrate billing systems with a goal of being able to generate and send out all invoices on Day 1 of the close process., • Partner with Deal Desk and GTM Teams: Provide strategic consultation on billing capabilities and deal structuring to enable seamless contract-to-billing execution., • Ensure Customer Experience Excellence: Serve as an escalation point for billing inquiries and disputes, maintaining exceptional customer experience throughout the billing cycle., • Automate Preflight Billing Checks: Work with the Business Systems team to introduce system automation to the preflight billings checks to ensure the accuracy of customer invoices on Day 1., • Partner with Technical Accounting on Contract Review: Be aware of typical contract pitfalls and work closely with Technical Accounting and Revops in preventing contract terminology that creates revenue recognition issues., • Build Revenue Recognition Process in NetSuite: Utilize NetSuite ARM to build out automated revenue recognition processes including integrations with Salesforce for SSP calculations., • Establish Controls & Compliance: Implement compliance controls, segregation of duties (SOD), and audit-ready processes supporting enterprise-grade operations., • Deliver Analytics & Insights: Develop KPI dashboards and billing and collections metrics for data-driven decision-making., • Build and Lead Team: Establish, scale, and develop the global accounts receivable team; define OKRs, clarify priorities, drive results, and develop team members through mentorship and coaching., • Global Accounts Receivable Experience: A leader with a demonstrated track record of success and career progression. Experience in establishing processes and using technology to automate routine operations. Can demonstrate success in partnering cross functionally so the Accounts Receivable function is relied on as a strategic voice to help guide Attentive through its future growth., • Desired Industry Experience: Experience within a successful high-growth SaaS/Enterprise Software company. An understanding of marketing software in a SaaS model is preferred, • Accounts Receivable Experience at Scale: Leadership experience within a successful and growing $200M+ company., • Public Market / IPO Readiness: Public Market experience and/or experience helping guide a company through the initial public offering process or public market readiness, • High-Growth Experience: Experience and/or ability to work in a high growth and fast-paced environment; building and implementing scalable billing and collection processes utilizing cutting edge technology, including AI., • System Experience: We strive to use best-in-class software to help our Global Accounts Receivable function run as efficiently as possible. Our current technology stack includes: Netsuite, Netsuite Advanced Revenue Management, Zone Advanced Billing, Tesorio, Paystand and Salesforce. Experience with these applications is a plus., • Strong Communicator & Presenter: Excels in written and visual communication and messaging. Ability to comfortably present complex concepts to team members and internal stakeholders in a simple and concise manner to drive alignment is critical. #LI-NR1

Customer Success Manager Location: Remote - Preference to working EST hours Overview: Collage Group is the only cultural intelligence engine that fuses consumer, industry, and brand data to provide brands with insights on the why At Collage Group, Customer Success Managers (CSMs) play a mission-critical role in delivering value to our clients, who include some of the world’s most recognizable Fortune 1000 brands across industries such as retail, financial services, healthcare, tech, and more. As a CSM, you own the servicing relationship and are responsible for the day-to-day management of the client experience. You will lead onboarding, guide client teams in applying our solutions, monitor and optimize platform usage, and ensure our insights and services are delivering measurable business value. Responsibilities: • Build trusted relationships with daily users and team leads, serving as the day-to-day contact for client success, adoption, and support, • Lead post-sale transitions including the Sales-to-CSM handoff, internal kickoff, and formal onboarding with platform walkthroughs and data tool training (e.g., Spark, CMP, fluen.ci), • Conduct monthly customer check-ins to align on usage trends, progress against the Client Value Plan, upcoming needs, and to support the Account Director in preparing for strategic conversations like QBRs, • Develop, track, and report on Customer Health and Client Value Plans, using usage data to monitor engagement, identify risks, and surface growth opportunities, • Coordinate ad hoc insights and reporting requests, and manage client usage of entitlements like credits and SME hours to ensure full value realization, • Partner with Account Directors on renewals, expansions, and strategic account planning while escalating risks or red flags proactively, • Advocate for the client internally—capturing feedback, surfacing feature requests, and identifying trends across accounts to inform the product roadmap and company strategy, • 2+ years of experience in Customer Success, Account Management, Program Management, or other client-facing roles, ideally within SaaS, analytics, insights, or data-driven organizations, • Proven ability to manage customer relationships, including onboarding, engagement planning, and day-to-day support for mid-level stakeholders and end users, • Strong communication, presentation, and facilitation skills—you can explain complex tools and insights clearly to a variety of audiences, • Experience with customer health monitoring, usage reporting, and driving measurable value realization, • Highly organized and capable of managing multiple accounts and projects in a fast-paced, cross-functional environment, • Proficiency with CRM systems (e.g., Salesforce) and comfort using dashboards or success tools to track engagement and outcomes, • Team-oriented and proactive, with a service-first mindset and the ability to collaborate closely with Account Directors, Product, and Insights teams, • Bachelor’s Degree, in marketing, advertising, sales, or business, or comparable work experience. Target Compensation: $70,000 – $80,000 base salary + variable compensation Invested in Your Well-Being: We don’t just hire employees; we invest in people. Your health is our priority, which is why we offer premium medical, dental, and vision coverage for you and your loved ones. We believe in a life outside of work, supported by a generous PTO program that includes 12 company holidays, a floating holiday, and a dedicated day for you to give back to a cause you love. We’re also proud to support growing families with 8 weeks of fully paid parental leave for all parents, regardless of path to parenthood. Finally, we help you build for tomorrow with a competitive 401(k) match—because your future is just as important as your present. Details regarding our Benefits can be found on our ___. All full time direct employees must be authorized to work in the United States, and must be US-based. Please note that while we are happy to hire remote unless otherwise stated in the job description, we are only able to employ people in the following US States: CA, CO, CT, FL, GA, IL, IN, KS, MD, MA, MN, MO, NJ, NY, NC, OH, PA, RI, TN, TX, VA and DC. Important: If you have not interviewed directly with an authorized representative of Collage and you receive a job offer, do not respond or provide any personal information. This is likely a fraudulent attempt. Collage will never request sensitive information (such as your Social Security number, banking details, or passwords) before a formal interview process. About Us: Collage is the only AI-enabled cultural intelligence engine that provides brands with curated, actionable, cultural insights to accelerate revenue growth. Only Collage fuses consumer, brand and industry insights from 26 billion primary data points to provide brands with unparalleled depth of insights on the why behind consumers’ behaviors. The combination of the always-on, easy to use, updated daily tech platform with the best-in-class cultural strategists provides a unique competitive advantage for the world’s leading brands. Collage enables marketers and insights professionals to futureproof their brands, identify and win with the fastest-growing segments, increase brand resonance and loyalty, and authentically activate across all the marketing levers. Founded in 2009, culture has always been at the company’s core. Collage is a National Minority Supplier Development Council (NMSDC) certified minority-owned small business. Collage Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

How You’ll Make an Impact: As an Account Executive, you will be part of a team which is responsible for managing the sales process of Strata’s leading cloud-based SaaS financial planning, analytics, and performance platform. While in some ways this is a traditional technology sales role, we are not looking for a traditional sales professional. This account executive will serve as an evangelist not only for Strata but for effective financial and operational management. The successful candidate will approach their work with a CEO mentality and will own the business activities and relationships in their assigned region or book of business. To thrive in this role, you must bring competitive energy, a client-focused mindset, and the ability to strategically position our software’s value for long-term partnerships. Your proven track record in prospecting, along with previous experience in financial institutions, will be instrumental in connecting with clients and showcasing the value of our solutions. Responsibilities of the Role: • Revenue Accountability: Achieve annual and quarterly revenue goals as assigned., • Annual Territory Planning: Develop and execute an annual territory plan for assigned region., • Pipeline Development: Create a comprehensive prospecting strategy consistently contributing to annual sales growth targets. Work closely with Account Development Representative to build and maintain a robust sales pipeline., • Deal Management: Manage complex deal cycles from prospecting through close including discovery calls, demonstrations tailored to client needs, due diligence review, pricing strategy, and contract negotiation., • Cross-functional Collaboration: Work closely with Marketing, Professional Services, Product Manager, Solution Engineers, and Vertical Industry Leaders to deliver compelling product demonstrations and presentations., • Reporting & Data Management: Maintain accurate pipeline and forecast data in Salesforce (SFDC) and provide regular updates to Senior Leadership. A Day in the Life: You’ll spend your day connecting with key decision-makers, assessing their strategic goals, and demonstrating how our software can address challenges and optimize operations. You’ll collaborate with cross-functional teams to refine proposals, analyze pipeline data, and contribute to high-stakes sales discussions. Occasional travel to client sites will enable you to foster deeper client relationships and deliver impactful presentations. What We’re Looking For: • Experience: Proven track record in financial software sales, managing large enterprise deals, ideally with VP-level or higher contacts., • Sales Expertise: Expertise in maintaining and growing a dynamic sales pipeline with accurate forecasting., • Interpersonal Skills: Strong relationship-building and presentation skills, with the ability to engage effectively with diverse stakeholders., • Strategic Mindset: Ability to develop pricing strategies, understand client business models, and provide valuable insights to sales leadership., • Problem-solving: Skilled at identifying client needs, troubleshooting issues, and developing innovative solutions., • Collaboration: Able to work well both independently and in a team, maintaining professionalism, integrity, and ethics., • Ability to travel: up to 50% travel required for this role. Estimated Salary Range: $115,000 - $135,000. This role is eligible for commission with an estimated pay mix of 40/60. Actual base salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits. Find out more about Strata benefits ___. How we work: The preferred location for this role is in Chicago, IL or St. Louis, MO. We value our people spending time together and have campuses hosting in-person events located in both cities. We are truly a hybrid environment with all team members experiencing the flexibility to work from home. Thinking about applying? Research shows that women and underrepresented groups tend to apply to jobs only when they check every box on a job posting. If you’re currently reading this and hesitating to click “Apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Should you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please reach out to . Here @ Strata… Our culture is driven by our people solving problems together. We embrace learning, collaboration, and continuous career growth. Together, we lift our customers, our products, our company, and our community. We believe that each of our team member’s unique perspectives and experiences is what drives innovation and positive change. Our individual differences are what make us a more forward-thinking organization. We foster a culture of inclusion, equity and belonging, regardless of race, religion, disability, sex, sexual orientation, gender identity or national origin. Our Core Values: While we celebrate what makes each member of our team unique, our core values are what connect us. They set clear expectations for how we approach our work and how each of us can positively influence the experience of our team and our customers. • We connect with positive intent., • We are helpful., • We own it., • We get better every day., • We are humble.

About the role: This role is rooted in a fervent commitment to scaling operations, shaping culture, and providing comprehensive sales technology solutions, all while ensuring exceptional employee satisfaction. The ideal candidate will collaborate closely with our GTM, legal, finance, marketing, and other teams to jointly craft and refine technology strategies that propel Samsara's rapid growth, while delivering outstanding connected experiences for our seller personas. This role is open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. You should apply if: • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely., • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, and countless opportunities to experiment and master your craft in a hyper-growth environment., • You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers., • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best., • AI Product Skills: Partner with engineering and data teams to identify, evaluate, and deliver practical AI-enabled capabilities within GTM systems. Define product requirements, success metrics, and adoption strategies for AI-powered features, ensuring responsible use, user trust, and measurable business impact., • Sales Platform Roadmap: Understand GTM organization's business objectives, processes, and strategies to craft a technology vision and roadmap that align with these goals, ensuring technology solutions bring tangible value to the company., • Leadership and Stakeholder Management: Effective communication and relationship-building skills to engage with stakeholders across the organization, including executives, sales, marketing, engineering, and customer support. Act as the primary liaison between stakeholders and development teams. Lead and mentor junior product managers or GTM team members to ensure high performance and professional growth., • Backlog Management: Create, maintain, and prioritize the product backlog, ensuring alignment with business objectives. Write user stories and acceptance criteria that capture user needs., • Agile Development: Lead Agile ceremonies, including sprint planning, reviews, and retrospectives. Ensure timely delivery of features and improvements through effective sprint management., • Performance Metrics: Define key performance indicators (KPIs) to measure the success of Sales Systems. Monitor and report on product performance, driving data-informed decision-making., • Design Thinking: Adopt a design-centric approach to create user-friendly, scalable, and adaptable solutions, considering user experience, data flow, and integration points to enhance overall product usability., • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices., • AI Product Acumen: Experience working with AI-enabled or data-driven features from a product management perspective, including defining requirements, success metrics, and rollout strategies. Familiarity with concepts such as model outputs, confidence levels, and human-in-the-loop workflows., • Subject Matter Expertise: Over 10 years of experience in software or platform development, specifically focusing on large-scale software/service sales technology ecosystems. Expertise in Contract Lifecycle Management (CLM), Entitlement Management System (EMS), CRM, CPQ (Salesforce), integrations, Sales/Quote to Cash, XaaS/Subscription models, and complex US and international selling scenarios., • Stakeholder Management: Exceptional communication and presentation skills, with the ability to effectively convey complex concepts and issues to leadership teams in a compelling, persuasive, fact-based manner., • Cross-functional Collaboration: Proficient in collaborating across technology, engineering, and product teams to develop, implement, and enhance digital solutions for employee personas., • Proficiency in product management tools (e.g., Jira, Confluence) and analytics platforms., • Education: Bachelor's degree in Computer Science, Engineering, or equivalent experience., • Industry Experience: Experience collaborating cross-functionally in a large-scale environment ($2 - 10B+ ARR)., • MBA or equivalent business experience.

The Opportunity: SH/FT is seeking a contract Email Developer to join the team. This role focuses on custom HTML development with an emphasis on innovation and personalized content. Our Developers collaborate closely with Copywriters and Designers to code highly dynamic experiences that stand out in the inbox. Key responsibilities include: • Develop, maintain, and optimize fully responsive modular email templates., • Translate complex user stories into highly personalized emails using ampscript., • Perform thorough quality assurance to ensure campaigns render error-free across email clients and devices via Email on Acid and Litmus., • Provide guidance as a SME on email technologies and capabilities., • Work collaboratively with other Developers and QA Specialists to create efficiencies in process., • Prioritize creating accessible, inclusive experiences., • Stay up-to-date on email marketing trends and technologies., • 4+ years experience as a Developer or similar role., • Working knowledge of Figma (capable of converting creative designs into pixel-perfect HTML/CSS)., • Proficiency with Salesforce Marketing Cloud (Journey Builder experience is a plus!), • Experience with dynamic email campaigns and ampscript functionalities., • Working knowledge of WCAG as it applies to email., • Excellent communication and time management skills., • Ability to work independently and as part of a team. Shift Paradigm is a client services business that focuses on implementing and activating technology and data to make sales and marketing work. Our people bring combined experience across technology, data & analytics, business strategy and campaign operations to accelerate our clients' businesses. We keep pace with change in modern marketing and technology in order to create both effective, scalable and future-proof solutions for our clients that span both the Fortune 500 list and emerging industry leaders. We have also built strong relationships with the world's most influential martech platforms and are key partners to them and their clients. Why SH/FT Shift Paradigm is a consultancy built for transformation. We bridge the gap between marketing, data, and technology to unlock growth for some of the world’s most recognized brands. At SH/FT you’ll shape the future of how organizations connect with their customers through intelligent architecture, scalable systems, and the power of data-driven strategy. This is a remote 1099 independent contract position with an initial engagement term of 6 weeks with potential opportunities in the future. The compensation range for this role is $65–$75 per hour, depending on experience. Candidates must be available to work some overlap during Eastern Time Zone business hours.

Role: Principal Customer Success Manager Location: Remote (MS) — must reside in Massachusetts. We're currently only set up to employ in a limited number of US states. Candidates outside of MA unfortunately can't be considered for this role. We're looking for a Principal Customer Success Manager to own and grow our most important enterprise relationships across North America. You'll be the most senior individual contributor on the US CS team, working with a focused book of our highest-ARR clients and setting the standard for how we deliver value at the enterprise level. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers plan and launch their most profitable campaigns and create personalised experiences across email, mobile, on-site, social, direct mail and more. We're trusted by some of the fastest-growing retail brands in the world, including Brooklinen, Davines, Steve Madden and Sephora. We have over 120 Ometrians across North America and Europe, and have raised $75m from investors including Infravia Capital Partners, Octopus Ventures and Summit Action. The role Reporting to the Manager of Customer Success, you'll own a focused portfolio of our most strategic North American enterprise accounts — large, complex organisations with multiple stakeholders, significant ARR and high expectations. These are clients where the relationship matters as much as the product, and where the quality of CS work directly affects retention and revenue. You'll take full ownership of the commercial relationship, lead executive engagement and ensure clients see clear, measurable value from Ometria. This is a highly cross-functional role — you'll work closely with our North American Sales team on renewals and expansion, partner with customer and technical teams across the business to deliver for your clients, and have regular visibility with our founder and CEO on the performance and health of our most important accounts. You'll also be a go-to resource for the wider CS team — sharing your approach, contributing to how we build and refine our customer success practice, and helping more junior CSMs navigate complex account situations. What you'll be doing Retain your customers, secure renewals and hit retention targets • Own the renewal cycle for your book of business end to end, identifying risks early and resolving them before they escalate, • Build and maintain a clear picture of customer sentiment across all stakeholders — from end users to C-suite — and take action when something is off, • Act as a vocal internal advocate for your customers, coordinating cross-functional teams to resolve challenges quickly, • Own end-to-end commercial negotiations for renewals and expansions across a portfolio of high-value North American accounts, working within Ometria's pricing model, • Identify and close upsell opportunities that genuinely reflect value delivered, • Develop genuine relationships with CMOs, CTOs, CEOs and marketing and technology leads across large, multi-stakeholder enterprise organisations, • Maintain multi-threaded engagement plans that anticipate where senior conversations are needed and ensure the right Ometrians are involved, • Become an expert in both the Ometria platform and the ecommerce and retail marketing landscape, • Lead Business Reviews, strategic marketing assessments and account planning sessions that connect platform outcomes to your clients' business goals, • Share your methodology and experience with team members, contributing to playbooks, account approaches and how we raise the bar on CS practice at Ometria, • Step in to support complex or escalated situations across the wider team when needed, • Provide thoughtful input to CS leadership on how we continue to improve as the team grows About you • 7+ years of Customer Success experience in an enterprise SaaS organisation, with a proven track record of owning large, complex, multi-stakeholder accounts with significant ARR — ideally with exposure to retail, ecommerce or MarTech, • Executive presence — you're comfortable and credible in conversations with CMOs, CTOs and CEOs at major enterprise organisations, and you know how to adapt your approach depending on who's in the room, • Commercial sharpness — you spot risk and opportunity in account data, and you can navigate commercial conversations with confidence. You don't wait to be asked, • Relationship depth — you build relationships that go beyond the day-to-day contact. Your clients trust you because you consistently deliver and tell them what they need to hear, not just what they want to hear, • Data fluency — you're comfortable working with and interpreting performance data, and you can turn it into a clear narrative that lands with marketing and commercial stakeholders alike, • Technical credibility — you don't need to be an engineer, but you understand enough about how Ometria works technically (APIs, data feeds, integrations) to hold your own with technical stakeholders and know when to escalate The salary range for this role is $170,000 to $200,000. The final pay offered may vary based on several factors, such as job-specific knowledge, skills, and experience. • Unlimited paid time off, • Health Insurance, • Dental, • Vision, • Mental Health Support

As the Senior Salesforce Technical Architect, you will own the integrity and strength of our Salesforce operations and environment. You’ll be acting as a leader and trusted advisor to our multiple departments leveraging Salesforce and its integrated technologies, as well as be an effective mentor for individuals seeking to better understand, improve upon, and maximize their Salesforce experience. You will be the final decision maker with regards to technical requirements when it comes to platforms that integrate with Salesforce. Additionally, you will act as the point of contact between Salesforce and Quest, handling contract negotiations and additional product requests. You will need a deep understanding of the Salesforce platform but just as importantly, top-notch people skills to get your ideas and solutions across to stakeholders and gain trust to get your visions built into successful solutions. • End-to-end management and implementation within our Salesforce Platform., • Build out secure integration architecture within our Salesforce Org to interface with external systems and partner integrations such as Sage Intacct, Conga, DemandFarm, Workbench, Dataloader, Marketo, and other native and non-native integrations (from additional AppExchange partner integrations to third-party webhook & API based integrations)., • Evaluates and implements new architecture, either custom or managed, that ultimately leads to the streamlining of existing processes and improves efficiency of others., • Reviews new product purchases that will integrate with Salesforce for security and existing architecture considerations and provides pre-purchase support as requested, • Usage of Salesforce development technologies including Apex, SQL, XML, Java, and jQuery., • Developing new and maintaining existing security protocols (working knowledge of oAuth, SSO/SAML)., • Responsible for driving (continuous integration/continuous deployment) implementation using sandbox tools and other Salesforce Packages., • Responsible for developing the roles & permissions of our users, including setting object & field permissions and developing role-specific page layouts, process flows, reports, dashboards, etc., • Adheres to the Quest Analytics Values and supports a positive company’s culture., • Responds to the needs and requests of clients and Quest Analytics management and staff in a professional and expedient manner., • Familiar with project management fundamentals, leading workloads and projects to completion, and driving what work is getting done., • Leads the evaluation and resolve for technical debt related to Salesforce and its integrated technologies., • Point of contact for communications coming from Salesforce, including new product offerings, platform issues, and contract negotiation., • Participate in the training and/or mentoring programs as assigned or required, • Adheres to the Quest Analytics Values and supports a positive company’s culture., • Responds to the needs and requests of clients and Quest Analytics management and staff in a professional and expedient manner., • Other Duties As Assigned., • Bachelor’s degree or 5 years of developer experience in lieu of degree., • 4-7+ years of professional experience as a Salesforce Developer and Technical Architect, • Salesforce Platform Certifications; Platform App Builder and Integration Architecture, • Foundational experience with multiple Salesforce Cloud Solutions across many lines of business; sales, marketing, operations, support, and accounting usage/best practices., • Working knowledge of security protocol including SSO, SAML, OAuth and data security within the Salesforce platform, • Working knowledge of Salesforce development languages including Apex, SOQL, SOSL, XML, and JavaScript, • Working knowledge of REST/SOAP APIs, • Working knowledge of Salesforce AI (Agentforce 360), and experience with utilizing/incorporating other AI-based tools (i.e. Microsoft Copilot, Claude) and processes into systems & workflows, • Experience with Salesforce sandboxes; development, staging, and deployment processes, • Self-motivated and able to work in a fast-paced, deadline-oriented environment, • Excellent troubleshooting, listening, and problem-solving skills, • Proven ability to solve complex issues, • Customer focused, • Works well in a team environment What you’ll appreciate:•Workplace flexibility – you choose between remote, hybrid or in-office•Company paid employee medical, dental and vision•Competitive salary and success sharing bonus•Flexible vacation with no cap, plus sick time and holidays•An entrepreneurial culture that won’t limit you to a job description•Being listened to, valued, appreciated -- and having your contributions rewarded•Enjoying your work each day with a great group of people Apply TODAY!___ About Quest AnalyticsFor more than 20 years, we’ve been improving provider network management one groundbreaking innovation at a time. 90% of America’s health plans use our tools, including the eight largest in the nation. Achieve your personal quest to build a great career here. Visa sponsorship is not available at this time. Preferred work locations are within one of the following states: Alabama, Arizona, Arkansas, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois (outside of Chicago proper), Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, or Wyoming. Quest Analytics provides equal employment opportunities to all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment. Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence ___ NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly. We are not currently working with additional outside agencies at this time. Any job posting displayed on websites other than ___ or ___ may be out of date, inaccurate and unavailableWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Us Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer. Galileo is transforming how America's workforce experiences healthcare, and we need an exceptional enterprise sales leader to accelerate our expansion. This role owns the full sales cycle with mid-to-large employers (1,000+ employees), partnering with benefits consultants and brokers to replace fragmented, frustrating healthcare with our virtual-first primary care platform. You'll be equal parts strategist, consultant, and closer—building a territory from the ground up while directly impacting how hundreds of thousands of employees access quality care. You'll spend significant time developing your strategy—researching target accounts, mapping stakeholder landscapes, nurturing broker/consultant relationships, and orchestrating multi-threaded sales campaigns that position Galileo ahead of competitors. Equally important is the consultative aspect of the role: you'll lead discovery conversations with CFOs, CHROs, and benefits teams to diagnose their healthcare challenges, architect custom solutions, and build business cases that survive executive scrutiny. You'll balance independent pipeline development with intensive cross-functional collaboration—partnering with Finance on deal modeling, Legal on contract terms, and Operations on implementation planning—always connecting your work to transforming healthcare delivery for working families. • Own and build: Develop and execute a multi-year account acquisition strategy for your assigned region/vertical, creating multiple pipeline sources including direct outreach, broker/consultant partnerships, and market trigger identification, • Drive complex enterprise sales cycles: Manage 12+ month sales processes from initial contact through contract signature, orchestrating engagement across 5-10 stakeholders with competing priorities (C-suite, HR, finance, clinical teams), • Build and leverage strategic partnerships: Cultivate relationships with benefits consultants, brokers, and industry influencers who generate recurring qualified opportunities and advocate for Galileo in competitive evaluations, • Deliver consultative solutions: Lead structured discovery to uncover employer pain points, translate clinical outcomes into financial ROI, and design deal structures that overcome budget and timing obstacles, • Forecast and report accurately: Maintain disciplined CRM hygiene in Salesforce, provide reliable monthly/quarterly revenue forecasts, and create comprehensive deal documentation that enables seamless cross-functional execution, • Contribute market intelligence: Serve as a feedback loop to product, marketing, and leadership on competitive dynamics, messaging effectiveness, and emerging customer needs based on frontline insights, • Ensure successful client launches: Partner with Operations, Finance, Legal, and Client Services throughout the deal lifecycle to align on implementation requirements, success KPIs, and long-term account strategy, • 5+ years of B2B sales experience with documented quota attainment in complex, long-cycle environments, • 3+ years specifically selling to HR/benefits decision-makers in enterprise accounts (1,000+ employees preferred), • Proven track record closing multiple deals with annual contract values of $100K+ (must provide specific examples), • Direct experience in one or more of these domains: healthcare/benefits sales (health plans, wellness programs, digital health), insurance/broker channel sales, or HR technology sales, • Demonstrated CRM proficiency (Salesforce or equivalent) with strong documentation discipline and forecast accuracy, • Experience managing 12+ month sales cycles with seasonal buying patterns and navigating complex procurement processes, • Ability to travel approximately 30% and authorization to work in the United States, • You're a market developer, not an order-taker: You've created non-traditional pipeline sources (like partnerships that generated 40%+ of opportunities), identified market triggers before competitors, and developed sophisticated territory strategies beyond basic segmentation, • You excel at stakeholder orchestration: You've successfully recovered deals after initial rejection by re-engaging through different stakeholders, and you naturally adapt your pitch for CFOs (financial impact), CHROs (employee experience), and clinical leaders (quality outcomes), • You think like a consultant: You've built business cases that survived CFO scrutiny, designed creative deal structures to overcome obstacles, and uncovered non-obvious pain points through structured discovery—going far beyond surface-level cost concerns, • You're a collaborator who elevates the team: You document deals comprehensively so Finance, Legal, Operations, and Client Services have what they need; you bring back market intelligence from the field; and you've created playbooks or tools that improved team performance, • You bring existing relationships: You have an established network of benefits consultants, brokers, or enterprise contacts you can activate in this role What You'll Gain: • Ownership: Build something from the ground up with entrepreneurial autonomy while backed by a proven platform, • Mission-driven impact: Every deal you close improves healthcare access for thousands of employees and their families, • Strategic influence: Your market insights will directly shape Galileo's product, positioning, and go-to-market strategy Compensation: $150,000 - $200,000 + variable comp Comprehensive Benefits Package: • Medical / Dental / Vision insurance, • Flexible Spending Account, • Health Savings Account + match, • Company paid STD/LTD, AD&D, and Life insurance, • Paid Family Leave, • 401K + match, • Paid Time Off How We Hire Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds. We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the ___ and obtain more information regarding online scams at the ___.

Job Title:Senior Product Marketing Manager Location: London,Dordrechtor New York- Hybrid Working Application Deadline: Friday 8th May 2026 About Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncovernew ideasand share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and @SpringerNature. About the Role We areseekinga highly motivated and experienced Senior Product Marketing Manager to join our team. The AI Growth & Partnerships Senior Product Marketing Manager is the strategic and trusted business partner responsible for effectively bridging product, sales, and marketing.You'llown the product portfolio story by creating messaging and positioning, craft go-to-market strategies, developing buyer personas, conduct market research, enable sales teams with effective tools, and managing product launches to drive adoption and revenue. Come and joina dynamic and customerfocused organisation where your contributions will directlyimpactclient success and company growth. You will have the opportunity to work with leading products and collaborate with talented teams across the business. RoleResponsibilities * Market & Customer Understanding: In close collaboration with Customer Experience, research market trends, competitor landscapes, and develop detailed buyer personas to understand customer challenges. * Product Messaging & Positioning: Defining the unique value proposition and craft compelling narratives that resonate with target audiences. * Go-to-Market (GTM) Strategy: Develop and execute plans for new product launches, including setting goals, defining metrics, and coordinating cross-functional teams. * Sales Enablement: Create sales tools (e.g., presentations, battle cards) and training materials for sales teams to effectively communicate product value. * Content Creation: Collaborate with marketing to develop product-focused content that highlights features and benefits. * Cross-Functional Collaboration: Be a connector and bridge-builder in a global, matrixed organisation. Experience, Skills & Qualifications: * Bachelor's degree in Business, Marketing, or related fieldor equivalent demonstrable experience * Significant demonstrableexperience in Marketing, with an emphasis in Product Marketing * Strong, demonstrable experience in the Marketing of SaaS/DaaS/AI products; strong affinity for and understanding of data and AI technologies/market. * Excellent communication and relationship management skills, particularly with senior and technical leaders. * Ability to collaborate effectively with cross-functional teams. * Experience with CRM and customer success platforms (e.g., Salesforce). * Strategic thinking & data analysis * Exceptional communication & storytelling * Customer focus & empathy * Project management Springer Nature Skills associated with this Job Profile include: SN-Customer-Focused, SN-Brand Management, SN-Writing Skills, SN-Multimedia Savvy, SN-Creativity, SN-Market Intelligence, SN-Drives Results, SN-Cultivates Innovation, SN-Global Perspective, SN-Tech Savvy At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us at so we can make all necessary accommodations. Note for candidates in the Netherlands: As per our local policy, please be aware that this role will be open only for internal candidates within the first 2 weeks. Afterwards, external applications will be progressed. US employees are eligible for benefits including, but not limited to, medical, dental, vision, short and long term disability, life and AD&D insurance, tuition assistance, employee assistance program, paid vacation and sick time, flexible spending accounts, and a 401k retirement savings plan. In order to comply with various pay transparency laws and legislations in the United States, the salary range and benefits for this position are included. This information is only applicable to US-based candidates and the actual salary offer may vary based on work experience, education, skill level and equity. Salary ranges differ by country due to various local market considerations. The US salary range does not align with the salary ranges in other countries when converted to the currency of that country. US Annualized Base Salary Range: $130,00 - $150,000. This role is eligible for an annual performance-related bonus plan. For more information about career opportunities in Springer Nature please visit #LI-HK1 Job Posting End Date: 9-05-2026

• Job Type: Officer of Administration, • Bargaining Unit:, • Regular/Temporary: Regular, • End Date if Temporary:, • Hours Per Week: 35, • Standard Work Schedule:, • Building: Position Summary The Strategic Events Assistant is a fundamental support staff role of the Donor Relations and Strategic Events team that produces an average of 75+ fundraising, stewardship and cultivation events per year for VP&S. These events are designed to engage donors and donor prospects with the goal of raising critical funding for various clinical and research areas within CUIMC. The incumbent will report to the Executive Director of Donor Relations and Strategic Events. As a member of the Events team, the role of the Strategic Events Assistant is to provide crucial support for event initiatives the unit plans and produces. Large-scale events include benefits such as galas and performances. The team plans approximately 10 major fundraising events annually - including Columbia University's largest fundraiser, The Crown Awards Gala. Mid-size events could include golf tournaments, cultural tours, receptions, lectures, and panel discussions. Also included in the event roster are high-level donor dinners and board meetings. The Strategic Events Assistant will play a key role supporting the Executive Director in her role, as well as each of the event leads in the planning and execution of events. Responsibilities • Support lead project managers by setting up online ticketing pages, managing lists and RSVPs; researching and securing on-campus event spaces; facilitating Columbia-required paperwork; submitting and tracking invoices; reconciling event expenses; submitting and tracking donor gifts; executing post-event wrap-up; managing event photography delivery and distribution; conducting follow-up on donor pledges. - 25%, • Provide on-site logistical support for lead event planners for most of the in-person events, as well as on the back end of Zoom Meetings and Zoom Webinars. Responsibilities include, but are not limited to, managing shipping and couriers; coordinating event set-up; managing event materials; managing guest registration process; leading breakdown activity; and overall troubleshooting. Manage coordination of transportation and any travel. - 25%, • Conduct extensive off-campus venue research and scheduling. Research new vendors. Maintain venue, vendor, asset lists and libraries. - 15%, • Research, order, and manage branded promotional and event merchandise, as well as event supplies for the team. - 15%, • Assist Executive Director with scheduling and meeting preparation, expense reimbursements, overall unit requirements, and other administrative duties as needed. Perform additional related special projects as assigned. - 10%, • Experience with client relations/customer service., • Skilled in proofreading and copy editing., • Experience in graphics (Canva, Adobe) media production and social media, a plus., • Marketing, communications, and/or public relations experience, a plus., • Experience with the back end of Zoom Meetings and Zoom Webinars, a plus., • Strong technical and digital capabilities and the ability to work with management information systems and software systems. Highly skilled at MS Office software, especially Excel., • Excellent verbal and written communication skills., • Ability to exercise excellent judgment, tact, confidentiality, and diplomacy in all interactions., • Ability to work in a fast-paced environment and handle multiple projects simultaneously, while maintaining professionalism and strong attention to detail and accuracy., • Must be a self-starter with reliable follow-through and the ability to prioritize and complete projects in a timely manner., • Must be exceptionally and consistently well-organized and possess an orderly inclination., • Capability to participate in moderate level of physical activity. Columbia University is committed to the hiring of qualified local residents.

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Specialist, Developer Personalization plays a pivotal role, leveraging expertise to identify and deliver comprehensive marketing solutions. This role focuses on designing and implementing end-to-end personalization strategies, utilizing tools like Adobe Target to enhance site and app customer experiences. The Specialist collaborates closely with cross-functional project teams and service providers to ensure seamless delivery of solutions aligned with Macy's Digital objectives. They take ownership of the final technical product, ensuring it meets business goals and fulfills the overall vision. Additionally, the Specialist employs a range of software technologies, including developing new code, modifying existing code, configuring systems, and implementing packaged solutions. What You Will Do • Data Architecture: Design and maintain SQL-based data models that aggregate fragmented data from Ad Servers (e.g., GAM), Adobe (RTCDP), Google Big Query and payment gateways., • Operational Excellence: Lead the technical configuration of Sales Ops workflows, ensuring lead routing and attribution logic are airtight., • AdTech Integration: Manage the "plumbing" between our product and our ad-buying/selling platforms, ensuring tracking pixels and API integrations are firing correctly., • Advanced SQL: Window functions, ETL processes, and database optimization., • MarTech: Experience in Point to Point integration with Adobe, Google ecosystems. Other CRM systems like Salesforce /HubSpot is ok., • Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply., • Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision. Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: • Merchandise discounts, • Performance-based incentives, • Annual merit review, • Employee Assistance Program with mental health counseling and legal/financial advice About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. DIGITAL00

Job ID 2026-4638 Category Sales Job Locations US-NY-New York Workplace Arrangement Remote Lead HighImpact AV/IT Strategies as a Senior Pre-Sales Solutions Engineer at Shure As a Solutions Engineer, you'll be a key partner to our B2B customers - helping them understand how Shure's industryleading technology can solve realworld challenges. You'll create demand by proactively engaging prospects, uncovering needs, and proposing smart, tailored AV/IT solutions that elevate the customer experience. You'll use your technical insight to engage customers early, understand their challenges, and recommend the best path forward with Shure solutions. We're looking for someone who communicates with confidence, understands AV/IT systems deeply, and thrives in a consultative, relationshipdriven environment. If you enjoy solving problems, educating customers, and driving meaningful business growth, you'll feel right at home here. This role is based in the New York City, NY area. If you are interested in similar roles in other metropolitan areas across the U.S., please view our openings at Identify and Target Prospects: Research and identify potential B2B customers who could benefit from Shure's AV and IT solutions. • Lead Generation: Develop and implement strategies to generate leads through various channels, including webinars, social media, and industry events., • Market Research: Stay updated on industry trends, competitor activities, and customer needs to refine prospecting approaches., • Qualify projects and determine their potential readiness to benefit from Shure's solutions., • Customer Needs Analysis: Understand and document customer business challenges and needs through active listening and strategic questioning., • Product Education: Develop and deliver customized content to educate prospects about Shure's products and solutions, demonstrating how our offerings can address their AV and IT requirements effectively., • Solution Proposal: Lead complex solution design and implementation by delivering tailored recommendations to address end-user needs., • Sales Targets: Meet or exceed assigned sales targets and KPIs through effective management of the sales cycle (Opportunity tracking in Salesforce)., • Proactively monitor expansion and growth opportunities with key accounts., • Team Collaboration: Work closely with the sales team, marketing department, customer success, and technical experts to ensure cohesive and comprehensive customer experiences., • Reporting: Maintain accurate and up-to-date records of prospect interactions, sales activities, and performance metrics using Salesforce CRM tools., • Represent Shure at Industry events and conferences., • Act as a thought leader to drive adoption of new technologies and best practices., • Lead customized end-user engagement activations., • Bachelor's degree in Engineering, Marketing, Communications, or a related field., • 5 or more years of experience using skills as a seasoned, experienced professional with a comprehensive technical knowledge of audio principles and products., • Experience providing audio technical support, audio design, and audio equipment set-up., • Background or experience with 1-2 of the following: Integration, conferencing, or networking., • Understanding of industry practices and/or company policies and procedures., • Excellent communication and presentation skills., • Enjoy meeting and dealing with new people., • Knowledge of audio DSP technology., • Expert troubleshooting skills., • Ability to learn new technologies., • Ability to handle multiple assignments, work independently, and see projects through to successful completion., • Detail-oriented, well-organized, and good time management skills., • 50% travel annually - including some weekends - is required. Applicants for this position must be currently authorized to work in the United States on a full-time basis. Shure will not sponsor applicants for this position for work visas. WHO WE ARE Shure's mission is to be the most trusted audio brand worldwide - and for over a century, our Core Values have aligned us to be just that. Founded in 1925, we are a leading global manufacturer of audio equipment known for quality, reliability, and durability. We engineer microphones, headphones, wireless audio systems, conferencing systems, and more. And quality doesn't stop at our products. Our talented teams strive for perfection and innovate every chance they get. We offer an Associate-first culture, flexible work arrangements, and opportunity for all. Shure is headquartered in United States. We have more than 35 regional sales offices, engineering hubs, distribution centers and manufacturing facilities throughout the Americas, EMEA, and Asia. Join Shure and Amplify Your Impact. Explore our unique culture and learn the key pillars that define our legacy of excellence. THE MIX MATTERS Don't check off every box in the job requirements? No problem! We recognize that every professional journey is unique and are committed to providing an equitable candidate experience for all prospective Shure Associates. If you're excited about this role, believe you've got the skills to be successful, and share our passion for creating an inclusive, diverse, equitable, and accessible work environment, then apply! PAY TRANSPARENCY Shure offers a competitive compensation structure that is reviewed annually to attract, hire, and retain the industry's top talent. Base salaries vary based on qualifications, geography, experience, and expertise in each respective discipline. The range displayed on each job posting reflects the minimum and maximum base salary for the opportunity. The base salary for this position ranges from $93,800 to $159,500 with a midpoint target. This position may also be eligible for our incentive pay program, which varies based on individual and Company performance in the year. If your salary expectations do not align, still apply as we are often flexible on the seniority of posted positions. All positions also include an award-winning benefits package. WE GOT YOU - Our Benefits At Shure, we prioritize the well-being of our Associates. We offer competitive rewards packages to full-time and part-time Associates working 24 or more hours a week that address physical, mental, financial, and overall well-being. Our benefits include comprehensive healthcare, mental health and retirement savings plans, generous paid time off programs, employee discounts, professional development opportunities, work-life balance initiatives, employee recognition programs, and volunteering/community involvement opportunities. To learn more, check out our Benefits At A Glance. #LI-REMOTE IND123

Job Description: WHY CHOOSE US? Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. We are seeking a Manager, Emergency Communication Center for New York, NY to support the Greater New York Region. WHAT YOU NEED TO KNOW (Job Overview): The Manager, Emergency Communications Center (ECC), supervises the Emergency Communication Center (ECC) employees and volunteer staff, who support field response. Ensures an appropriate response to regional customers/clients seeking Red Cross programs and services. Plans, develops, recommends and implements communications strategies that support Chapter and National key initiatives and objectives. Responsible for raising the local visibility of the Red Cross to help the community understand how to access local Red Cross services and support its mission. Works to perform these functions according to the program direction provided by the Response function at headquarters. Team leadership, supervision, and personnel development is provided by the Regional Disaster Functions/Support Director or the Regional Disaster and Program Officer. The Manager, Emergency Communications Center, supervises 5 full-time, and 7 part-time staff. Core hours are M-F, first shift, but also fills in for other shifts (evening, overnights, weekends) as needed. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): * Establish call center goals and monitor reporting systems that identify departmental progress towards daily/weekly/monthly goals and take corrective actions. * Manage all supervisory functions for team, including interviewing/hiring, training, coaching, evaluating and disciplining to ensure a well-qualified team and to enhance operational success. * Manage staff communications across multiple channels. Establish performance standards and individual goals for supervisors and staff, providing coaching and feedback. * Establish tools that motivate the team to achieve goals. * Design and manage staffing plans to ensure optimal levels that meet the contact center's support service objectives. Forecast staffing needs and execute management-developed strategies to achieve performance goals. * Collaborate with teams to enhance quality processes and customer service standards to meet operational optimization goals. Implement and monitor compliance to the standard operational procedures for the contact center. * Maintain equipment and notify appropriate stakeholders of issues in a timely manner. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): * Education: Bachelor's degree required. * Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required. * Management Experience: 3 years of supervisory or management experience. * Skills & Abilities: Ability to work on a team. Strong organizational, analytical and problem-solving skills, the ability to work independently and under pressure is required. Ability to develop and lead a high-functioning team as well as have excellent interpersonal skills in dealing with all levels of staff. Demonstrated ability to manage remotely and motivate teams to achieve results. Effective verbal and written communication skills are required. Intermediate level computer skills with applications such as Salesforce and Microsoft Office in a Windows environment are required. Ability to work in a fast-paced contact center environment required. Adapt to utilizing various communication channels such as voice calls, emails, cases, texts, and chats. * Travel: N/A REQUIRED SKILLS AND ABILITIES: * Excellent interpersonal, verbal, and written communication skills. * Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. * Proven record of accomplishment of collaboration with diverse groups and individual's representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. * Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook. * Ability to work outside of regular duty hours including nights and weekends. Pay Information: The salary range for this position is (New York): $86,060 - $90,581. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. * Relocation may be offered for this position. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Experience managing a call center. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 19 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 6% match * Paid Family Leave * Employee Assistance Program * Disability and Insurance: Short + Long Term * Service Awards and recognition The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an ___ partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit___ to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: ___

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Director, Campaign Management leads a portfolio of omnichannel marketing campaigns across the enterprise, driving measurable business results through integrated, customer-centric activations. This high-impact, high-visibility role requires a seasoned marketing operations leader who thrives in a fast-paced, high-volume environment. The Director oversees a team of 5-6 campaign managers and marketing specialists, ensuring operational excellence and cross-functional alignment across strategy, creative, brand, merchandising, digital, CRM, media, and analytics teams to translate business priorities into structured execution plans and deliver world-class campaigns that fuel brand growth, customer engagement, and revenue. What You Will Do • Drive end-to-end campaign management, including planning, execution and optimization for assigned marketing initiatives, ensuring alignment with business objectives and marketing goals., • Inspire, coach, and develop a high-performing team of campaign managers and specialists. Foster a culture of collaboration, accountability, problem-solving, innovation, and speed-to-market., • Serve as the connective tissue between marketing, merchandising, digital, creative, media, CRM, analytics, and executive leadership. Ensure campaigns are fully integrated, well-resourced, and on-track., • Establish and run program cadences including briefings, reviews and executive check-ins while maintaining dashboards and program summaries to communicate progress and escalate risks. Ensure consistency with PMO standards., • Own the campaign calendar and intake process. Identify bottlenecks and friction points. Use scalable processes and tools to manage hundreds of concurrent campaign components across multiple channels and teams., • Present campaign strategies, milestones, and results to senior leadership. Translate complex performance data into clear, actionable insights., • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. Omnichannel Campaign Leadership: Demonstrates deep expertise in managing large-scale, integrated campaigns across paid, owned, and earned channels, including digital, social, email, media, and in-store. Strategic Marketing Execution: Translates enterprise priorities into actionable, customer-centric campaign plans that drive measurable results. Project and Program Management: Excels at structuring, prioritizing, and delivering hundreds of concurrent initiatives through strong planning, organization, and time management skills. Operational Excellence: Implements scalable processes, tools, and workflows to ensure campaign accuracy, speed-to-market, and resource optimization. Cross-Functional Collaboration: Builds alignment across diverse teams-creative, brand, digital, media, CRM, analytics, and merchandising-to ensure seamless execution and communication. Data-Driven Decision Making: Leverages analytics and performance data to optimize campaigns, identify insights, and articulate impact to senior leadership. Leadership and Team Development: Inspires and develops a high-performing team, fostering a culture of accountability, innovation, and continuous improvement. Stakeholder Management: Influences and builds trust with senior executives and cross-functional partners through clear, confident, and solution-oriented communication. Technical Fluency: Proficient with marketing technology and campaign management tools (e.g., Salesforce, Adobe, or equivalent platforms). Enterprise Agility: Thrives in a fast-paced, high-volume environment; adapts quickly to changing business needs while maintaining focus on execution and quality. Emotional Intelligence and Resilience: Leads with composure, empathy, and clarity under pressure, balancing strategic perspective with tactical excellence. Who You Are • Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply., • 10+ years of progressive experience in integrated marketing, campaign management, or related disciplines. 5+ years of leadership experience managing medium to large teams (10+), ideally in matrixed organizations., • Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision. Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: • Merchandise discounts, • Performance-based incentives, • Annual merit review, • Employee Assistance Program with mental health counseling and legal/financial advice About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. MARKETING00