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  • Assistant Manager
    Assistant Manager
    hace 13 horas
    $24 por hora
    Jornada completa
    Manhattan, New York

    Harlem Shake is looking for an experienced, dependable, and hands-on Assistant Manager to support daily restaurant operations at our Harlem location. The Assistant Manager works closely with the Store Manager to lead the team, maintain strong operational standards, and provide an excellent guest experience. This is an active floor-management position that requires someone who can coach employees, solve problems, maintain accountability, and step into any area of the restaurant when needed. Responsibilities: • Lead FOH and BOH employees during assigned shifts, • Support the Store Manager with daily restaurant operations, • Assign employee stations, breaks, side work, and cleaning responsibilities, • Conduct preshift meetings and communicate daily priorities, • Make sure employees complete all assigned opening, closing, and operational checklists, • Coach employees and provide clear, respectful feedback, • Address attendance, performance, uniform, and policy concerns, • Document employee coaching and corrective-action issues when required, • Support employee training, cross-training, and development, • Maintain a positive, professional, and accountable workplace, • Provide excellent customer service and resolve guest concerns, • Monitor speed of service, order accuracy, food quality, and presentation, • Make sure FOH employees provide a warm welcome and goodbye to every guest, • Support the kitchen during high-volume periods when needed, • Monitor restaurant cleanliness throughout the shift, • Complete opening and closing procedures, • Handle cash, deposits, drawer counts, refunds, voids, discounts, and manager comps accurately, • Review register activity and investigate cash discrepancies, • Make sure waste, refunds, voids, and complimentary items are recorded correctly, • Monitor labor and make appropriate staffing adjustments based on business volume, • Assist with employee schedules and shift coverage, • Monitor inventory levels and communicate shortages, • Assist with receiving, organizing, and rotating deliveries, • Follow FIFO and proper food-storage procedures, • Enforce food-safety, allergen, sanitation, and NYC Department of Health requirements, • Complete required temperature, cleaning, safety, and operational logs, • Make sure equipment issues, incidents, injuries, and guest complaints are properly documented and reported, • Follow and enforce all Harlem Shake policies, recipes, service standards, and operational procedures, • Perform other management and restaurant duties as needed Qualifications: • Previous restaurant supervisory or assistant-management experience is required, • Fast-casual, quick-service, or full-service restaurant experience is preferred, • Valid NYC Food Protection Certificate is required, • Strong leadership, communication, organization, and problem-solving skills, • Comfortable coaching employees and holding the team accountable, • Able to remain calm and make decisions in a fast-paced environment, • Experience with POS systems, cash handling, deposits, scheduling, inventory, and labor management, • Strong understanding of food safety and sanitation requirements, • Dependable, punctual, detail-oriented, and professional, • Able to work independently while following direction from the Store Manager and senior leadership, • Must be available to work evenings, weekends, and holidays as required Physical Requirements: • Able to stand and move throughout the entire shift, • Able to work in dining-room and kitchen environments, • Able to bend, reach, lift, carry, and perform repetitive tasks, • Able to safely lift and carry up to 50 pounds, • Able to work around grills, fryers, heat, steam, and other restaurant equipment Job Type: Full-time Pay: $20–$24 per hour Schedule: Eight-hour shifts with evening, weekend, and holiday availability as needed Location: Harlem Shake, 100 W. 124th Street, New York, NY 10027 Benefits may include a flexible schedule, paid vacation, and 401(k) eligibility.

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  • Prep Supervisor
    Prep Supervisor
    hace 2 días
    $22–$24 por hora
    Jornada completa
    Hunts Point, The Bronx

    Position Summary The Prep Production Supervisor is responsible for overseeing daily prep and batch production operations, ensuring all products are prepared accurately, safely, efficiently, and on schedule. This role supervises daily production execution, team assignments, inventory and par levels, quality control, and production performance. The Prep Production Supervisor is responsible for executing against established operational metrics and escalating issues that may impact product availability, quality, food safety, or production deadlines. This position works closely with the Production Manager and cross-functional teams to ensure production needs are met across all locations. Key Responsibilities Production Planning & Execution • Create and compile daily par sheets to determine current inventory levels and identify prep and batch production needs., • Assign daily prep and production tasks based on par levels, inventory, staffing, and operational priorities., • Create and oversee daily prep and batch production schedules for the current location., • Ensure assigned prep and production tasks are completed accurately and within required timelines., • Maintain appropriate par levels for all batch-produced items in walk-in coolers and storage areas., • Ensure production is completed on time to prevent product shortages and 86s., • Oversee the preparation and fulfillment of production orders for current and upcoming satellite locations., • Monitor production throughout the shift and adjust staffing, assignments, and priorities as operational needs change., • Identify opportunities to improve production efficiency, organization, workflow, and capacity., • Escalate production delays, equipment downtime, staffing shortages, inventory issues, or other barriers that may impact production. Performance & Operational Metrics • Monitor daily production performance against established company metrics and targets., • Support execution of the company’s Never 86 standards and proactively identify products at risk of shortage., • Monitor assigned task completion, production completion, assigned completion %, NVA %, and other established production KPIs., • Ensure required production tasks, checks, and documentation are completed accurately and on time., • Identify performance gaps and take corrective action within the Supervisor’s control., • Escalate recurring issues, missed targets, capacity constraints, or other significant performance concerns to the Production Manager., • Hold team members accountable for assigned work, production standards, and completion expectations. Food Quality & Quality Control • Ensure all recipes, prep procedures, portioning standards, and production specifications are consistently followed., • Ensure all products meet company quality standards, food safety requirements, and established QC specifications before release or distribution., • Execute and oversee required quality-control checks throughout production., • Ensure that required QC tasks and checks are completed and accurately documented., • Monitor products for consistency in taste, texture, appearance, portioning, and other established quality standards., • Identify products that do not meet established standards and ensure appropriate corrective action is taken., • Escalate significant or recurring quality concerns to the Production Manager and appropriate departments., • Support continuous improvement of production and QC processes. Food Safety & Sanitation • Ensure all food is prepared, handled, cooled, stored, and transported in accordance with company procedures and applicable food safety requirements., • Ensure proper labeling, dating, storage, rotation, and handling of all prepared and batch-produced products., • Ensure production areas, equipment, and storage areas are maintained in accordance with sanitation and food safety standards., • Monitor employee compliance with food safety, sanitation, and personal hygiene requirements., • Immediately address or escalate food safety concerns. Team Leadership • Assign daily responsibilities and clearly communicate production priorities and expectations to the team., • Monitor employee performance throughout the shift and provide real-time coaching and direction., • Hold team members accountable for productivity, quality, food safety, task completion, and company standards., • Support the training and development of production employees., • Identify staffing, training, or performance concerns and communicate them to the Production Manager., • Maintain an organized, productive, and accountable production environment. Communication & Cross-Functional Coordination • Maintain effective communication with the Production Manager, Shift Managers, Supervisors, and production team regarding daily priorities and operational needs., • Collaborate with relevant departments, including R&D, Procurement, Distribution, and Management, to support efficient production., • Communicate issues related to prep, staffing, inventory, product quality, production capacity, equipment, or deadlines., • Support production planning and fulfillment requirements for satellite locations and company growth initiatives., • Provide clear handoffs and updates regarding incomplete production, shortages, quality concerns, or other issues requiring follow-up. Qualifications • Previous experience in food production, commissary, kitchen, or high-volume food-service operations., • Previous supervisory or team-lead experience preferred., • Strong understanding of food safety, sanitation, inventory management, and production procedures., • Ability to read, follow, and enforce standardized recipes and production specifications., • Experience working with production targets, KPIs, or performance metrics preferred., • Strong organizational, planning, and problem-solving skills., • Ability to prioritize production needs and manage multiple deadlines in a fast-paced environment., • Strong communication, coaching, and leadership skills., • Comfortable using scheduling, inventory, production-management, and reporting systems., • Ability to identify operational issues, take appropriate corrective action, and escalate when necessary., • Ability to work collaboratively across multiple departments.

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  • Line Cook
    Line Cook
    hace 9 horas
    $20 por hora
    Jornada completa
    Manhattan, New York

    Harlem Shake is looking for an experienced and dependable Line Cook to join our kitchen team at our Harlem location. Our line cooks work in a busy, fast-paced kitchen preparing burgers, fries, chicken, shakes, and other menu items according to Harlem Shake recipes and quality standards. This position requires speed, accuracy, teamwork, and strong attention to food safety and cleanliness. Responsibilities: • Prepare and cook menu items according to recipes, portion standards, and guest requests, • Work assigned stations, including grill, fry, assembly, prep, and other kitchen areas as needed, • Make sure every order is prepared accurately, safely, and within the expected ticket time, • Complete daily food preparation, including batching, portioning, labeling, and stocking, • Follow FIFO procedures and properly rotate all food products, • Check food quality, freshness, temperatures, labels, and expiration dates, • Follow NYC Department of Health food-storage and sanitation requirements, • Prevent cross-contamination and follow all allergen procedures, • Keep stations stocked, clean, sanitized, and organized throughout the shift, • Complete opening, shift-change, and closing checklists, • Clean kitchen equipment, work surfaces, floors, storage areas, and assigned stations, • Properly record food waste and communicate low-stock items to the manager, • Follow manager and shift-lead instructions, • Assist other team members during busy periods, • Cross-train and complete prep, dishwashing, cleaning, or other kitchen responsibilities when needed, • Follow all Harlem Shake recipes, policies, safety procedures, and workplace standards Qualifications: • Previous line-cook, grill-cook, or fast-casual restaurant experience is strongly preferred, • Comfortable working in a high-volume and fast-paced kitchen, • Able to follow recipes, instructions, and food-safety procedures, • Strong sense of urgency and attention to detail, • Dependable, punctual, productive, and able to work well with a team, • Able to communicate clearly with managers and coworkers, • Willing to learn different kitchen stations and accept coaching, • Must maintain a professional and respectful attitude, • Must be available for scheduled shifts, including evenings, weekends, and holidays as needed Physical Requirements: • Able to stand and move throughout the entire shift, • Able to work around grills, fryers, heat, steam, and other kitchen equipment, • Able to bend, reach, lift, carry, and perform repetitive tasks, • Able to safely lift and carry up to 50 pounds, • Able to work safely in hot, busy, and sometimes confined kitchen areas Job Types: Full-time and part-time Pay: $15–$18 per hour plus tips Location: Harlem Shake, 100 W. 124th Street, New York, NY 10027 Benefits may include a flexible schedule, paid vacation, and 401(k) eligibility.

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  • Chef & Line Cook
    Chef & Line Cook
    hace 2 meses
    $15–$25 por hora
    Jornada completa
    East Bronx, The Bronx

    Position Overview: We are seeking a talented and driven Chef to join our team. This role is perfect for someone who is passionate about food, organization, and creativity. The Chef will be responsible for menu planning, food preparation, kitchen management, and ensuring high-quality dishes are consistently delivered. This position offers significant growth potential, with opportunities to take on leadership, training, and menu development as our business expands. ⸻ Key Responsibilities: • Prepare, cook, and present high-quality dishes consistently., • Design and update menus, introducing new and seasonal items., • Maintain cleanliness, organization, and safety standards in the kitchen., • Manage food inventory, purchasing, and waste control., • Train and mentor junior kitchen staff, promoting skill development., • Collaborate with management to maintain cost efficiency and profitability., • Ensure compliance with health, safety, and sanitation regulations., • Uphold and enhance the overall dining experience for customers. ⸻ Skills & Qualifications: • Proven experience as a Chef or strong background in culinary roles., • Knowledge of diverse cuisines and cooking techniques., • Strong leadership and team collaboration skills., • Ability to thrive in a fast-paced environment., • Excellent organizational and time-management abilities., • Creativity in food presentation and menu planning. ⸻ Growth Opportunities: • Leadership: Move into Head Chef / Kitchen Manager roles as the business grows., • Menu Development: Freedom to experiment and design new signature dishes., • Training & Development: Opportunity to build and lead a team of kitchen staff., • Business Expansion: Play a key role in scaling kitchen operations and brand reputation. ⸻ What We Offer: • Competitive pay and performance-based incentives., • Clear path for career growth and leadership roles., • Supportive team environment with respect for work-life balance., • Opportunities for creativity, innovation, and professional development.

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  • Team Member (Fast Food)
    Team Member (Fast Food)
    hace 2 meses
    $17–$19 por hora
    Jornada completa
    Manhattan, New York

    CULTIVATE A BETTER EXPERIENCE At Taco Tek, we believe fast food shouldn’t feel like fast food. We’re on a mission to serve bold Mexican-inspired flavors using fresh ingredients, made-to-order meals, and genuine hospitality. Whether we’re preparing a burrito, grilling steak, frying fresh chips, or welcoming guests with a smile, every team member plays an important role in creating an exceptional experience. We’re looking for energetic, dependable people who take pride in their work, enjoy working with others, and want to grow with a fast-growing restaurant brand. If that sounds like you, we’d love to meet you. THE OPPORTUNITY As a Crew Member, you’ll learn every aspect of the restaurant. Depending on your experience and shift, you’ll rotate through different stations including: • Grill, • Prep, • Line, • Cashier, • FOH, • Closing & Opening Operations Whether you’re opening the restaurant in the morning or closing late at night, you’ll help deliver great food and outstanding service while maintaining Taco Tek’s standards for quality, cleanliness, speed, and hospitality. No two shifts are exactly alike, giving you the opportunity to learn new skills and grow into leadership positions. WHAT YOU’LL DO Every shift starts with one goal: Deliver an exceptional guest experience. Responsibilities may include: Guest Experience • Welcome every guest with a positive attitude., • Prepare customized orders accurately and efficiently., • Deliver friendly, fast, and genuine customer service., • Resolve guest concerns professionally., • Maintain a clean and inviting dining room. Food Preparation • Prepare fresh ingredients daily., • Grill meats and vegetables., • Fry chips, fries, quesadillas, and other menu items., • Assemble burritos, bowls, tacos, nachos, salads, and other made-to-order meals., • Follow recipes and portion standards., • Ensure food quality and presentation meet Taco Tek standards. Restaurant Operations • Stock and replenish ingredients throughout the shift., • Rotate inventory using FIFO procedures., • Monitor food quality and freshness., • Complete prep work throughout the day., • Follow all food safety and sanitation standards., • Complete temperature logs and required checklists. Teamwork • Support teammates during busy periods., • Communicate clearly between front and back of house., • Help train new Crew Members., • Maintain a positive, respectful work environment. MORNING SHIFT RESPONSIBILITIES Morning Crew Members help prepare the restaurant for a successful day by: • Opening kitchen and dining areas, • Preparing fresh ingredients, • Cooking proteins and sides, • Stocking stations, • Receiving deliveries, • Organizing inventory, • Preparing online order stations, • Ensuring the restaurant is ready before opening NIGHT & CLOSING SHIFT RESPONSIBILITIES Closing Crew Members help finish the day strong by: • Serving late-night guests with the same quality and hospitality, • Keeping stations stocked until closing, • Breaking down kitchen equipment, • Cleaning grills, fryers, prep stations, and dining areas, • Properly storing food, • Completing nightly prep, • Washing dishes and utensils, • Completing closing checklists, • Leaving the restaurant clean, organized, and ready for the next day’s team WHAT YOU’LL BRING TO THE TABLE We’re looking for people who are: • Reliable and punctual, • Positive and hardworking, • Team-oriented, • Friendly and guest-focused, • Willing to learn, • Comfortable working in a fast-paced environment, • Passionate about fresh food and hospitality Qualifications: • Restaurant or customer service experience preferred, but not required., • Strong communication skills., • Ability to stand for long periods., • Ability to lift up to 50 pounds., • Comfortable working around hot equipment., • Flexible availability, including nights, weekends, and holidays., • Must meet minimum hiring age requirements., • 21+ preferred for certain positions. GROW WITH TACO TEK Many of our leaders started as Crew Members. We believe in promoting from within and investing in our people. Potential career path: Crew Member ↓ Kitchen Specialist / Cash Lead ↓ Shift Leader ↓ Assistant General Manager ↓ General Manager ↓ District Manager WHY YOU’LL LOVE WORKING HERE ✔ Competitive pay ✔ Free meal during every shift ✔ Flexible scheduling ✔ Paid training ✔ Growth opportunities ✔ Cross-training across multiple stations ✔ Employee recognition programs ✔ Team-focused culture ✔ Fast-paced environment where every day is different ✔ Opportunity to grow with a rapidly expanding restaurant brand OUR VALUES Fresh First We prepare food with pride using quality ingredients. Hospitality Always Every guest deserves an exceptional experience. Better Together We win as one team. Own It Take responsibility. Solve problems. Lead by example. Keep Growing Learn something every shift. Move With Purpose Work efficiently without sacrificing quality. Join the Taco Tek Team Whether you’re looking for your first job, building a career in hospitality, or searching for a place where hard work is recognized, Taco Tek is a place where you can learn, grow, and make an impact every day. Fresh Food. Great People. Endless Opportunity.

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