The Program Director is responsible for overseeing the daily operations of the program, ensuring quality service delivery, and supervising staff in collaboration with the Clinical Director. This role focuses on maintaining compliance with program policies, implementing best practices, and enhancing client care. Program director is responsible for the overall management and administrative operations of an OASAS Part 822 treatment program. The Program Director must have supervisory experience. Responsibilities: Work under the Clinical Director to implement program policies, procedures, and protocols. Provide direct supervision to Case Managers, Client Care Coordinators, and other program staff, ensuring effective service delivery. Oversee the substance use treatment and recovery support services, ensuring alignment with Evidence-Based Practices (EBP) such as Motivational Interviewing (MI) and Trauma-Informed Care (TIC). Ensure all client services comply with regulatory requirements and organizational standards. Monitor and support staff in case management, crisis intervention, and discharge planning. Develop and implement strategies to enhance service quality, client engagement, and program outcomes. Review and ensure accurate documentation of client records, treatment plans, and progress notes. Collaborate with community agencies, healthcare providers, and referral sources to ensure seamless client care. Monitor program outcomes, prepare reports, and provide data analysis to measure effectiveness. Assist in incident management and crisis response, ensuring staff adhere to safety protocols. Participate in audits, compliance reviews, and quality improvement initiatives. Interview, hire, train, appraise, evaluate, discipline/terminate subordinate staff. Oversee monthly reporting, including to OASAS, executive management, STARS, legal references, and more. Manage comprehensive training needs of clinical and administrative staff. Build relationships with outside entities to increase referrals. Implement strategic plan for program growth. Ensure that all program staff upholds the agency's Code of Conduct/Code of Ethics and comply with all Federal, state and local law/regulation, including confidentiality and HIPAA privacy/security regulations. Lead weekly interdisciplinary team meetings/case conferences/QI. Perform other duties as assigned. Qualifications: Minimum of three (3) years of supervisory experience in a behavioral health, substance use, or social services setting. Experience in substance use treatment, mental health services, and supportive housing programs. Knowledge of clinical case management, discharge planning, and crisis intervention techniques. Strong leadership, communication, and organizational skills. Ability to train and mentor staff in Evidence-Based Practices (EBP). Proficiency in Microsoft Office Suite and electronic health record (EHR) systems. Currently hold a LMHC license in good standing. Bilingual (English/Spanish) preferred. Core Competencies: Leadership & Supervision: Guide and support a multi-disciplinary team to ensure high-quality service delivery. Program Development: Implement strategies that enhance program effectiveness and client outcomes. Compliance & Accountability: Maintain adherence to regulatory standards and internal policies. Communication & Collaboration: Engage with internal and external stakeholders to foster a strong support network. Problem-Solving & Adaptability: Address client needs and staff challenges proactively and efficiently. This position is a critical leadership role, requiring a strong clinical background, supervisory skills, and commitment to high-quality care. Job Types: Full-time, Part-time Pay: $65,000.00 - $75,000.00 per year Benefits: Paid time off Parental leave People with a criminal record are encouraged to apply Work Location: In person
Established Physical Therapy and Chiropractic Office located in Washington Heights is seeking an experienced (minimum 1 year) Bilingual English - Spanish Speaking Medical Front Desk Receptionist. Experience in insurance verification and any EMR system is Required!!! Experience in medical office administration or management is a plus. This is a full-time position Mon to Fri Must be fluent in Spanish and English!!! Knowledge of Web PT, Connex, Epaces, Availity or other Insurance verification methods is REQUIRED!!! Duties and responsibilities include but are not limited to: -Greeting patients, scheduling appointments, appointments reminder phone calls. -Online and over the phone insurance verification. ( you have to have some experience) -Entering collected information into EMR system. -Collecting co-payments and deductibles. -Update insurance information as plans renew or change. -Obtaining authorizations We will perform the references check. Salary: $19.00 to $23.00 /hour to start. Job Types: Full-time Benefits: Paid time off Schedule: 8 hour shift (possible Saturdays) Work Location: One location Job Type: Full-time Pay: $19.00 - $23.00 per hour Benefits: 401(k) 401(k) matching Paid time off Retirement plan Schedule: 8 hour shift Work Location: In person
Job Title: Medical Biller / Front Desk Manager Location: Corazon En Forma Cardiology Job Type: Full-Time Reports To: Practice Administrator / Physician About Us: Corazon En Forma Cardiology is a patient-centered practice dedicated to providing exceptional cardiovascular care. We are seeking a highly organized and experienced Medical Biller/Front Desk Manager to join our team and oversee both front desk operations and medical billing activities to ensure smooth administrative flow and accurate reimbursement. Position Summary: The Medical Biller/Front Desk Manager plays a dual role in managing the day-to-day operations of the front desk and handling all aspects of medical billing and insurance claims. This role is essential in maintaining a professional, efficient, and patient-friendly environment. Key Responsibilities: Front Desk Management: - Oversee all front desk operations and staff - Greet and check in patients in a warm and professional manner - Manage appointment scheduling and ensure efficient patient flow - Handle patient inquiries and complaints promptly and professionally - Maintain the cleanliness and organization of the reception area - Ensure HIPAA compliance at all times Medical Billing: - Verify insurance eligibility and benefits prior to patient visits - Submit accurate claims to insurance providers in a timely manner - Follow up on unpaid or denied claims and initiate appeals as needed - Post insurance and patient payments to accounts - Generate patient statements and handle billing inquiries - Maintain up-to-date knowledge of insurance regulations and coding Qualifications: - High school diploma or equivalent; Associate's or Bachelor's degree preferred - Minimum 2 years of experience in medical billing and front desk operations (cardiology experience a plus) - Proficient with medical billing software and EHR systems (e.g., Kareo, Athena, or similar) - Strong knowledge of CPT, ICD-10 codes, and insurance guidelines - Bilingual in English and Spanish is a plus - Excellent communication, problem-solving, and organizational skills - Ability to multitask in a fast-paced environment What We Offer: - Competitive salary - Paid time off and holidays - Opportunities for professional growth - Friendly and supportive work environment
NHLA Executive Assistant Role – Ideal for a Law Graduate or Law Student Near Completion NHLA is a forward-thinking organization committed to supporting small landlords and homeowners in managing and protecting their property interests. We are currently seeking a detail-oriented, long-term Executive Assistant to work closely with our leadership team—including the President, CEO, and Owner. This position is ideal for a recent law graduate or a law student nearing completion who is looking to build a meaningful, impactful career in real estate, housing, and property law. In this role, you will be trusted with high-level administrative responsibilities, including managing executive calendars, preparing legal and business reports, coordinating travel, and assisting in strategic decision-making. Your legal background will be especially valuable in supporting document review, compliance tracking, and communication with stakeholders and public agencies. Additional responsibilities include: Drafting and reviewing internal communications and legal correspondence Supporting light accounting and recordkeeping tasks Managing confidential files and maintaining organizational systems Creating presentations, reports, and summaries for internal and external use Acting as a liaison between NHLA leadership and a diverse clientele—bilingual fluency in Spanish is strongly preferred We are looking for a candidate with: A strong foundation in legal research, writing, and administrative procedure Proficiency in Microsoft Office and Adobe Suite Excellent judgment, communication skills, and a professional demeanor A proactive, problem-solving mindset and the ability to work independently Interest in housing law, landlord-tenant issues, and small property ownership At NHLA, we don’t just hire support—we invest in potential. We are committed to your continued professional growth, offering mentorship, exposure to real-world housing issues, and the opportunity to contribute meaningfully to property reform and advocacy. Whether you’re preparing for the bar or exploring a career beyond the traditional firm path, this role provides the structure, experience, and leadership access to support your next steps. Join us and help shape the future of property ownership—while building yours. If you made it this far... Trust, it'll be much cooler working here than ai makes it sound above, I'm from the Bronx too.
One Step Physical Therapy is seeking a Customer Service Front Desk Receptionist, who will be responsible for interacting with patients in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to Doctor availability, explaining intake forms to new patients and processing payments after treatment. Job Skills & Requirements: SPANISH SPEAKING PREVIOUS CUSTOMER SERVICE EXPERIENCE Coordinate appointments for patients. Great customer Service Patient care, appointment confirmation and follow up with patients are critical to function in this role. Phone etiquette and interpersonal skills are a must. Previous experience in the medical sector is a plus Travel time : 30 minutes away is preferable Duties: Greet and welcome visitors in a warm and professional manner. Answer phone calls promptly, directing inquiries to the appropriate personnel while maintaining excellent phone etiquette. Manage the front desk area, ensuring it is tidy and presentable at all times. Handle incoming and outgoing mail and packages efficiently. Maintain calendars for appointments, meetings, and events, ensuring effective calendar management. Utilize Google Suite for document creation, scheduling, and communication. Assist with office management tasks including filing, data entry, and other administrative duties as needed. Coordinate with other departments to facilitate smooth operations within the office. Experience Previous experience in an office or administrative role is preferred but not required. Proficiency in Google Suite and familiarity with office phone systems is a plus. Strong organizational skills with the ability to manage time effectively and prioritize tasks. Excellent verbal and written communication skills are essential. Ability to work independently as well as part of a team in a collaborative environment. If you are a motivated individual with a passion for providing excellent customer service and possess the necessary skills to thrive in an office setting, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist! Job Types: Full-time, Contract Pay: $16.00 - $19.00 per hour Shift: 10 hour shift 8 hour shift Work Location: In person Job Types: Full-time, Contract Pay: $16.00 - $19.00 per hour Shift: Day shift Morning shift Ability to Commute: New York, NY 10032 (Required) Ability to Relocate: New York, NY 10032: Relocate before starting work (Required) Work Location: In person
Job Title: Bilingual Medical Assistant (Spanish/English) - Harlem Gynecology Practice About Us: At Harlem Gynecology Practice, we are dedicated to providing compassionate, patient-centered women’s healthcare to our diverse community in the heart of Harlem. We pride ourselves on creating a welcoming, supportive environment where every patient feels heard, respected, and cared for. We’re looking for a warm, reliable, and experienced Bilingual Medical Assistant fluent in Spanish and English to join our growing team. Position Overview: As a Medical Assistant at our practice, you will play an essential role in supporting both our providers and patients. You’ll assist with clinical and administrative tasks, facilitate smooth patient flow, and help bridge language gaps for our Spanish-speaking patients — ensuring every woman who walks through our doors receives the care and attention she deserves. Key Responsibilities: - Greet patients warmly and assist with check-in and intake procedures. - Conduct preliminary patient assessments: record vital signs, medical history, and reason for visit. - Provide interpretation services during patient-provider interactions and translate medical instructions for Spanish-speaking patients. - Assist physicians during gynecological exams and procedures. - Manage scheduling, referrals, patient follow-ups, and medical record documentation. - Perform routine clinical duties including phlebotomy, administering injections, and assisting with in-office lab work. - Maintain clean, stocked exam rooms and ensure a smooth patient flow throughout the day. - Support a patient-first, culturally sensitive care environment. Qualifications: - Fluent in both Spanish and English (spoken and written) — required. - Certified Medical Assistant (CMA, RMA, or equivalent) preferred. - Previous experience in women’s health, OB-GYN, or medical office setting is a plus. - Strong communication and interpersonal skills. - Proficient in using Electronic Medical Records (EMR) systems. - Reliable, organized, and compassionate with a team-oriented attitude. - Knowledge of HIPAA guidelines and patient confidentiality protocols. Schedule: - Full-time / Part-time - Monday to Friday with occasional Saturdays based on clinic needs Compensation: - Competitive hourly pay, based on experience - Benefits package available for full-time employees Why Join Us? - Work with a supportive, mission-driven team passionate about women’s healthcare - Serve a vibrant, diverse community in Harlem - Opportunities for career growth and development in a caring, collaborative practice