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Job Description Are you a health and wellness aficionado who loves sharing life-changing holistic health information with others? Do you love helping people make informed decisions about their health and encouraging them along their journey to stay consistent with their health commitments? Are you excited about the idea of spending your day building lasting client relationships and hearing amazing client success stories because of your efforts? We’re looking for a talented Client Success & Sales Specialist to join our team. Our mission is to help our clients live better and longer through our unique line of high quality nutritional formulas and integrative health consulting. This role will help us continue to serve our community and broaden our impact and reach. YOUR ROLE & RESPONSIBILITIES Your main responsibilities will be supporting and selling to clients and potential clients. This includes speaking to clients and leads over the phone and in the store to provide support or sales guidance, collaborating with the team, processing transactions in store and online, maintaining client records, and maintaining the retail storefront. Supporting additional tasks will include participating in NuSpecies marketing efforts, counting product inventory, and ongoing training and education. Candidates with experience in the health & wellness industry and sales or consulting are encouraged to apply. WHAT YOU’LL BE DOING IN THIS ROLE * Open and Close NuSpecies’ retail store. * Process transactions for clients in store and over the phone. * Answer the phones using our online phone system. * Ensure client information is accurate, up-to-date, comprehensive, and in sync across all NuSpecies’ systems. * Gathering relevant client health histories and establishing their goals with NuSpecies. * Coordinating between clients and our consulting team. * Ensuring clients understand and follow through on consultant recommendations. * Supporting client accountability and product compliance. * Facilitating seamless communication between clients and the consulting team. * Add clients to our email/text list and encourage app downloads for client support. * Be knowledgeable of and promote NuSpecies’ marketing and advertising efforts in store to clients. * Maintain store inventory: perform weekly counts, report discrepancies, and avoid losses. * Maintain cleanliness of the store and individual work area. * Other duties as assigned. THIS DESCRIBES YOU SO WELL, IT’S SCARY! * You have at least 2 years of experience in customer facing support and sales. * You want to spend your career working with people to improve their health and you feel NuSpecies is the perfect place to be of service. * You’re at the start of your career in the wellness industry and are looking for a perfect fit where you can grow for years to come. * You’re excited about trying NuSpecies products and seeing how they can help you. * You’re known for your ability to connect with others and you enjoy having detailed conversations with people to work through nuanced topics. * Just like your passion for helping others, you love self-help and are always researching and practicing a healthy lifestyle. * You love using software to collect detailed and organized data about your clients, so you can easily support them over time. * You’re practically always on time (or early). * You’re an effective, clear communicator in-person and in all digital formats. * You do great work autonomously and as part of a highly collaborative team (you’ll need to do both here!) * You do whatever it takes and the phrase “that’s not my job” is not a part of your vocabulary. * You’re a born GO GETTER - always looking for ways to add value, do better work, improve efficiencies, build others up, and make the world a better place. * You’re not afraid to bring new ideas to the table, even if they’re different from what’s been done before, and you speak up when you notice opportunities for improvement - both for yourself and the business. * You’re comfortable in a fast-paced environment where you learn something new every day. * Although you may already have a lot of knowledge about health, you’re comfortable following someone else’s lead, not being the decision-maker (in this position), and learning new information, even if it challenges what you already know. As part of our team, you’ll wear many hats and have the opportunity to help grow and shape the future of our company. The only limit is your drive, commitment, and imagination. IN AN IDEAL WORLD, YOU HAVE: * 2+ years of proven relevant experience in sales, consulting, or the wellness industry. * Proficient with Apple OS or ability to learn quickly and enjoy software. * A degree in science or nutrition or certifications in health or life coaching. * Strong attention to detail. * Can type 50+ WPM or are excited to get up to speed before the end of the 90-day probation period by beginning practice right now. There are plenty of free typing practice tools online, for example, typing.com. * Your own transportation and a driver’s license so you can be flexible with your shifts. * Saturday or Sunday availability. THIS POSITION IS NOT FOR YOU IF: * You’re not excited about and actively trying to live a healthy lifestyle. * You wouldn’t take NuSpecies formulas. * You don’t like talking to people all day. * You don’t live near Bronxville, NY and have your own transportation. * You’re easily agitated by difficult customers or problem solving. THE NITTY GRITTY: * This is a full-time in-person position. * Compensation: $37,440-$72,800 * Training: No matter your experience level, there is a minimum 6 month training period before the NuSpecies-specific knowledgebase and operations can be learned and executed in a competent manner. Please expect to start at the lower end of the pay range until NuSpecies-specific competency has been demonstrated. * 25 days of PTO * Up to 10 days (80 hours) of unused accrued time off will be paid out. * Medical Insurance (75% contribution by the company) * Vision and Dental * Life Insurance * Long term disability * 401K with company match * Access to an exclusive marketplace of discounts negotiated by ADP. * Colleagues that will support you, help you learn and grow, and make you laugh. ABOUT NUSPECIES: NuSpecies Corporation is a New York based integrative health consulting and herbal medicine company with thousands of clients around the world, founded by scientist and inventor Aston Farquharson, who has been granted 7 patents by the USPTO for his inventions in technology and science. Our mission is to help our clients live longer and better. We do this through our unique line of raw, organic, liquid herbal medicine and supplements invented by our founder Aston Farquharson and made here in the USA with ingredients from around the world. We also support our clients long-term with our integrative health consulting practice. We celebrated our 18th birthday in July of 2025 and have tens of thousands of clients that have successfully achieved their health goals. We have three stores in New York and we serve clients around the world over the phone. NuSpecies is an Equal Opportunity Employer that provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, religious affirmation, sex (actual or perceived), marital status, sexual orientation or affectional preferences, national origin, alienage or citizenship status, age, physical or mental disability, veteran status, genetic information (including testing and characteristics), status as a victim of domestic violence (actual or perceived), or any other protected status in the locations where NuSpecies operates. NuSpecies does not tolerate discrimination or harassment based on these characteristics. NuSpecies’ commitment to equal employment opportunities applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.