Become part of Heart to Heart Home Care’s extraordinary team of caring professionals. As a Coordinator, you will assist with all aspects of Heart to Heart Home Care’s operations and be part of a compassionate and professional team by helping families and their loved ones in their time of need. Successful candidates must be extremely detail-oriented, self-motivated, with excellent communication, administrative, clerical and problem solving skills. Responsibilities include: Must be fluent in conversational Spanish Match, assign and schedule caregivers based on skill level, availability and customer requirements Provide superior customer service and compassion for new clients and their families Receive and process incoming requests for new home care services Specific requirements include: Superior customer service and strong communication skills (written & verbal) Excellent administrative and clerical skills Proficiency with computers (Microsoft Word / Excel), and ability to learn and operate scheduling and training systems (HHA Exchange) Remain composed, professional with a positive attitude under pressure and excel in time management Availability for after-hours, weekend and holiday coverage schedule. Other: Troubleshooting and educate staff on how to use our call in & call out system Any other duties related to the position. The position presents a wonderful growth opportunity as we continue to expand operations within our territories. Join our team and discover professional, caring and excellent service at its best. Job Type: Full-time
At RP SOUTH STAR, we are committed to providing excellent service to our diverse clientele. We are seeking a Bilingual Front Desk Receptionist fluent in both English and Spanish to join our team. The ideal candidate will create a welcoming environment for all visitors and ensure smooth communication across language barriers. Job Summary: The Bilingual Front Desk Receptionist will be the first point of contact for our clients and visitors, providing exceptional customer service in both English and Spanish. Responsibilities include greeting visitors, managing phone calls, handling administrative tasks, and ensuring a positive experience for all who enter our office. Key Responsibilities: Greet and welcome visitors in both English and Spanish as soon as they arrive at the office. Direct visitors to the appropriate person and office, ensuring effective communication in their preferred language. Answer, screen, and forward incoming phone calls in English and Spanish. Provide basic and accurate information in person and via phone/email in both languages. Ensure the reception area is tidy and presentable, with all necessary stationery and materials (e.g., pens, forms, brochures). Receive, sort, and distribute daily mail/deliveries. Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges). Order front office supplies and keep an inventory of stock. Update calendars and schedule meetings. Assist with translations of documents and communications as needed. Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing. Qualifications: Proven work experience as a Receptionist, Front Office Representative, or similar role. Fluent in both English and Spanish (written and spoken). Proficiency in Microsoft Office Suite. Hands-on experience with office equipment (e.g., fax machines and printers). Professional attitude and appearance. Solid written and verbal communication skills in both English and Spanish. Ability to be resourceful and proactive when issues arise. Excellent organizational skills. Multitasking and time-management skills, with the ability to prioritize tasks. Strong customer service attitude. Benefits: Competitive salary. Opportunities for professional development.
Heart to Heart is expanding their growing team! We are looking for upbeat experienced Call Center and Data Entry Representatives. If you are a detail-oriented individual with excellent organizational skills, we would love to hear from you. Duties: Assist with data entry and maintaining records. Provide administrative support to office staff. Answer phone calls and direct inquiries to the appropriate departments. Provide customer support and address inquiries or concerns as they arise. Assure documents for accuracy and completeness. Skills: Must be fluent in conversational Spanish. Strong organizational skills with attention to detail. Excellent verbal and written communication skills. Ability to multitask and prioritize tasks effectively. Job Schedule: (Monday through Friday/9:00am to 5:30pm) What we offer : **Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Employee of the month incentive Job Type: Full-time