Service administrator jobs in Rochester, New YorkCrear alertas

Job Description Position Summary We are seeking a detail-oriented and dependable Commercial Service Billing Administrator to support our Service Department by managing billing processes, ensuring accuracy of invoices, and assisting with service-related administrative tasks. This role is ideal for someone who is organized, customer-focused, and experienced in billing and office coordination. Key Responsibilities • Create, review, and process service invoices accurately and in a timely manner, • Verify technician time, materials, and job details for correct billing, • Work closely with service technicians, service management, and customers to resolve billing questions, • Prepare billing documentation including service tickets, work orders, and supporting backup, • Track billing status and follow up on missing or incomplete job information, • Maintain organized records of invoices, job costs, and customer billing history, • Assist with customer account setup, job entry, and general service department administrative support, • 2+ years of billing or administrative experience (service, construction, or commercial environment preferred), • Strong attention to detail and accuracy, • Ability to prioritize tasks and work in a fast-paced environment, • Strong communication skills (phone, email, and internal coordination), • Comfortable working with service software, accounting platforms, or invoicing systems, • Proficient in Microsoft Office (Outlook, Excel, Word), • Commercial HVAC, plumbing, electrical, or service-industry billing experience, • Familiarity with job costing or work order processing, • Competitive hourly pay, • Stable full-time position, • Supportive team environment Submit your resume and a brief note about your experience to be considered for this role. Company DescriptionGreat time to get involved with this rapidly growing company!Great time to get involved with this rapidly growing company!

Job DescriptionCompany DescriptionInfo Advantage Inc. is a full-service information technology services firm based in Rochester, NY. Since 1992, we have specialized in cloud computing, virtualization, disaster recovery, data storage, voice-over-IP, and managed services. Our partnerships with leading technology providers like Barracuda Networks, Dell, IBM, Microsoft, and VMware enable us to deliver cutting-edge solutions to our clients. Role DescriptionThis is a full-time hybrid role for a Systems Engineer II at Info Advantage Inc. As a mid-level engineer in our MSP environment, you will serve as a "jack of all trades" resource, balancing hands-on technical work with customer support and project execution. Your days will vary—from configuring firewalls and deploying servers to troubleshooting end-user issues and leading cloud migrations. This role is ideal for someone who thrives in a dynamic environment, enjoys solving diverse challenges, and isn’t afraid to get their hands dirty. Key Responsibilities: Infrastructure Deployment & Management: • Configure and maintain firewalls, switches, and wireless access points (e.g. UniFi, Fortinet, SonicWALL)., • Deploy and manage on-premises and cloud servers (Windows Server, Hyper-V, VMware)., • Implement and troubleshoot backup/disaster recovery solutions (Veeam, Azure Backup, etc.).Microsoft Modern Work Solutions:, • Administer EntraID (Azure AD), including identity management, conditional access, and SSO., • Manage endpoints via Microsoft Intune (policies, application deployment, Autopilot)., • Support Microsoft 365 workloads (Exchange Online, SharePoint, Teams).Cloud & Virtualization:, • Assist with cloud migrations (Azure, ) and hybrid environment setups., • Optimize virtualized environments (VMware, Hyper-V) for performance and scalability.Customer Support & Projects:, • Provide escalated technical support for clients, resolving issues ranging from network outages to user access problems., • Lead or contribute to projects like office relocations, hardware refreshes, and security upgrades.Documentation & Best Practices:, • Maintain detailed documentation for systems, processes, and client environments., • 3+ years of experience in systems engineering, preferably in an MSP or IT services environment., • Proficiency in Microsoft stack (Windows Server, EntraID, Intune, M365)., • Hands-on experience with networking (firewalls, VLANs, VPNs), virtualization, and cloud platforms., • Familiarity with RMM tools and PSA platforms is a plus.Soft Skills:, • Strong problem-solving skills—ability to diagnose issues under pressure., • Excellent communication skills for interacting with clients and team members., • Self-motivated with the ability to manage multiple priorities.Education/Certifications:, • Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience)., • Hybrid role based in Rochester, NY, with flexibility for remote work (onsite client visits required)., • Must be willing to:, • Participate in occasional after-hours upgrades or emergency support., • Work with a variety of technologies and industries—no two days are the same!, • Collaborative team with opportunities for growth and certifications.

Job DescriptionDescription: The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking an IT Systems Administrator who, under the guidance of the IT Systems Manager, is primarily responsible for designing, implementing, maintaining, and securing the organization’s network infrastructure across all locations. The IT Systems Administrator manages firewalls, switches, VPN tunnels, servers, wireless networks, backups, and system monitoring while collaborating closely with the IT Manager and support staff. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our IT Systems Administrator opportunity. Requirements: The IT Systems Administrator will ensure to: · Configure, maintain, and monitor LAN/WAN networks, switches, routers, and firewalls · Maintain reliable network performance, uptime, and capacity planning. · Manage backup systems, disasters recovery procedures, and log reviews. · Implement and monitor intrusion detection/prevention, endpoint protection, and security audits. · Manage patching, updates, and system hardening. · Troubleshoot network outages, connectivity issues, and system performance problems. · Assist in IT planning, budgeting, and infrastructure road maps. Education and Experience Required: · Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience) · 3+ years of experience in network administration · Hands-on experience with firewalls, switches, VLANS’s, VPN’s, and Windows Servers. · Understanding of HIPPA/HITECH requirements and network security practices. · Experience with Active Directory, DNS, SHCP, Group Policy. · Strong problem-solving and critical thinking skills. Preferred Qualifications · Experience in healthcare (FQHC, hospital, clinic environment) · Familiarity with Meraki, Fortinet, SonicWall, or similar network systems. · Experience with VoIP administration and telehealth infrastructure. Licenses and Certifications: · CCNA, Network+, Security+, or equivalent. Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Job Description Advance your career with the Stark Tech team. We'll shape your future together! Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide building analytics to help customers meet sustainability goals. Our large-scale equipment converts waste to renewable natural gas, reducing greenhouse gas emissions. Additionally, we enhance the utility grid with microgrid and battery energy storage solutions, along with solar development consulting services. Join Stark Tech to be part of the future of energy transformation. What you can expect We believe your well-being and satisfaction are vital for a fulfilling career. We are gritty, employee, and customer-focused. Here are some of the benefits we provide: • Paid Time Off & Holidays, • 401(k) with employer match, • Medical/Dental/Vision insurance, • Health Savings Account (HSA) and Flexible Spending Account (FSA), • HSA employer contribution, • Life and Disability insurance, • Wellness Program (participation incentives), • Employee Assistance Program, • Competitive pay What are we looking for • Bachelor's degree in computer science, Information Technology, Cybersecurity, or related field, preferred., • Five (5) years of progressive experience in IT support and endpoint administration, required., • Proven track record leading support initiatives and managing technical projects, required., • Certifications such as MS 365 Administrator, CompTIA Security+, ITIL, or equivalent, preferred., • Experience in delivering excellent technical solutions and customer experience in a self-driven environment required., • Strong understanding of Windows, Linux, and macOS environments., • Familiarity with CRM systems, ticketing platforms, and cloud services., • Working knowledge of network fundamentals and protocols., • Strong communication and customer service skills required., • Ability to adapt and be flexible in a changing environment. Our fast-growing organization offers competitive pay, a positive work environment, and opportunities for career growth within the company. If you're a motivated individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service, we encourage you to get in touch with us. The advertised compensation range for this position represents what we believe, at the time of posting, to be competitive and acceptable by reviewing comprehensive market data to include industry, and roles of similar responsibility and level. Within the range, wage will be determined by several factors including candidate knowledge, job-related skills, experience, and relevant education or training. Job Posted by ApplicantPro

Job Description SUBSTITUTE TEACHER JOB TITLE: Pier Diem Substitute Teacher POSITION GRADE: 82 [ Salary range: 30hr-35hr commensurate with education and experience] DEPARTMENT/PROGRAM: Education SUPERVISOR: Director of Education JOB SUMMARY: Under the general direction of the Directors of Education, the Substitute Teacher is responsible for teaching students with special and general education needs, replacing the regularly appointed teacher in their absence. Provides as closely as possible the same instructional and learning environment that would exist if the regularly appointed teacher were in attendance. The substitute teacher is responsible for carrying out the lesson plans of the regularly appointed teacher for whom they are substituting. Carries out all job responsibilities with fidelity and accountability to the Agency’s Mission, Vision, Values, Guiding Principles and Strategic Plan. ESSENTIAL FUNCTIONS: • Exercises full compliance with the Agency’s Code of Conduct, all Agency policies and procedures and Federal and State laws and regulations., • Maintains confidentiality and security for all client and staff related materials and/or records., • Supervises, escorts, and transitions students throughout the entire day and after school when needed., • Manages student behavior in the classroom by establishing and enforcing rules and procedures., • Exercises full compliance with the Justice Center’s Code of Conduct for People with Special Needs., • Maintains productive learning environment within the classroom., • Maintains current knowledge in special education field., • Prepares IEP’s, report cards, transcripts, progress notes, team reports and other written records; includes such written information to prepare for long term coverage situations., • Uses relevant technology to support instruction., • Demonstrates, promotes and practices cultural sensitivity towards students and staff through respect and understanding achieved through training and Agency cultural activities., • Establishes and maintains relationships with each student to enhance and promote growth and development, • Evaluates and records the academic progress and behavioral status of each student., • Attends planning and review conferences regarding students in class as scheduled., • Follows the lesson plan(s) left by the teacher for whom substituting for., • Maintains as fully as possible the established routines and procedures of the school and classroom where assigned., • Meets and instructs assigned classes in the locations and at the times designated., • Returns instructional materials and equipment to proper place., • Dismisses all students from the classroom before leaving the building., • Maintains confidentiality of all information concerning students, staff, or parent/guardian in any public setting., • Assists in upholding and enforcing school rules, administrative regulations, and School policies. Position Information: • Employment is on an as-needed basis., • Services may be needed for one day, one week, one month or longer., • All daily assignments are subject to possible cancellation (without compensation) at any time, • Need for substitutes will vary from day-to-day and week-to-week and, as such, no guarantee can be given for work on any given day., • Supervised by Building or Program Administrator. Education: • Candidate must be at least 21 years of age., • Substitutes with valid teaching certificate: Service may be rendered in any capacity, for any number of days. If employed on more than an itinerant basis, such persons will be employed in an area for which they are certified., • Substitutes without a valid certificate, but who are completing collegiate study toward certification at the rate of not less than six semester hours per year: Service may, with approval of the school agency, be rendered in any capacity, for any number of days. If employed on more than an itinerant basis, such persons will be employed in the area for which they are seeking certification., • Substitutes without a valid certificate and who are not working toward certification: Service may be rendered for no more than 40 days in a school year., • Candidate must agree to fingerprinting and background check., • Aware and able to use current technology within the classroom; Must have flexibility, patience, and resiliency to deal with sudden crisis and deviation from work plans and schedules. Experience and Skills: • Relevant teaching experience, • Self-motivated, strong verbal and writing skills, attention to detail, problem-solving, flexible and adaptable, • Ability to follow oral and written directions., • Ability to maintain effective classroom management strategies., • Possess problem-solving skills, imagination, patience, reasoning, creativity, judgment, and analytical abilities., • Ability to communicate effectively in writing and orally. Work is performed primarily in an education setting. Work entails an ability to handle people and situations with compassion, diplomacy and tact. Work frequently involves an ability to work cooperatively in a team environment and to problem solve unexpected/unpredictable circumstances and to act appropriately in the event of an emergency. Work entails an ability to calmly and patiently manage threatening and assaultive situations. Work requires a willingness to deal with intimate, personal issues. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following lists physical demands an employee will perform on a regular basis: sitting, standing, bending, lifting, talking and hearing, and walking. Must be able to perform a variety of tasks, climb stairs, move throughout the school and quickly respond to emergencies. Position requires that the employee must be able to restrain clients utilizing Therapeutic Crisis Intervention. The physical demands described here are representative of those that must be met by an employee to successfully complete Therapeutic Crisis Intervention Training: the ability to drop repeatedly to knees, twist and turn, exert oneself physically at an intense level, and support another adult’s weight. Good vision is imperative. Must be able to talk and hear well. COMPTENCIES: Leading Self • Character and Courage (Integrity and Trust)-, • Do the right thing, because it is the right thing, even when no one is looking. Truth to Power., • Customer Focus, • Build positive relationships through communication and collaborative problem solving., • Commitment to Diversity, Inclusion, Justice and Equity, • Believe in the dignity and humanity of all people to reach their full potential.

Job Description We’re seeking a hands-on IT Administrator to support a fast-paced manufacturing environment. This role is a mix of desk-side/plant-floor support, basic systems administration, and networking/physical infrastructure work (running cable, patch panels, switch work, troubleshooting connectivity). You’ll be the go-to person for keeping users productive and keeping the site’s IT environment stable and secure. This is an on-site role in Rochester, NY and requires US must be eligible to work in the U.S. Description of duties: Provide on-site IT support for office and plant-floor users. Troubleshoot and resolve hardware/software/network issues. Handle user onboarding/offboarding, account provisioning, password resets, and access requests (Active Directory). Support and maintain network connectivity across the facility: switches, access points, patching, VLAN basics, connectivity troubleshooting. Perform structured cabling tasks: run/terminate CAT6, label cables, manage patch panels, maintain MDF/IDF closets, document drops. Assist with network and device installs/moves/adds/changes. Support manufacturing/warehouse technology. Support basic security best practices (patching awareness, MFA support, endpoint hygiene, phishing reporting). Required Qualifications 3+ years in IT support / IT administration (ideally in manufacturing, warehouse, industrial, or other hands-on environments such as a managed service provider). Strong troubleshooting skills across Windows, hardware, printers, and Microsoft 365. Working knowledge of Active Directory (users, groups, permissions) and basic endpoint support. Solid networking fundamentals: TCP/IP, DNS, DHCP, VLAN basics, Wi-Fi, switch port configuration concepts. Comfortable doing physical IT work: running cable, terminating/toning/testing lines, patch panels, rack work, lifting equipment. Ability to communicate clearly with non-technical users and remain calm under pressure.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! Hybrid: This role follows a hybrid schedule (post training), requiring three days in the office at our Pittsford, NY location and two days remote per week. The in-office days are subject to business needs. Candidates must be able to commute to the office as required.? The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. The Executive Account Manager provides telephone, email, and potentially on-site support to large revenue clients who contact Paylocity concerning payroll/HR practices, software operations, and other technical and non-technical issues. The Executive Account Manager works directly with other departments to ensure the client’s needs are being met. The Executive Account Manager will be developing business relationships with each of their clients. They will identify their clients’ business objectives and aligning Paylocity solutions to meet their objectives. The Executive Account Manager will represent Paylocity as the “face and voice: responsible for the experiences of Paylocity’s highest revenue and most complex clientele. Responsibilities: • Provide professional, ethical, knowledgeable, and reliable service to clients., • Develop and maintain strong relationships with an assigned portfolio of high revenue, complex clients by continuously striving to meet and exceed client expectations., • Apply critical thinking and problem-solving skills to research, troubleshoot, and walk clients through our products to solve the client’s request., • Conduct proactive meetings through conference calls and possibly onsite meetings to identify business needs and maintain high satisfaction levels of clients within the assigned portfolio., • This person must maintain expert-level knowledge of Paylocity products and partnerships to ensure each client is realizing the maximum benefit of our system., • Monitor and facilitate the resolution of open ITS(s) and participate in client conference calls with Client Relationship Managers when necessary., • Assist with special projects as assigned., • Work overtime as needed, especially during year-end., • Bachelor’s degree or applicable client services/industry experience, • Minimum 3 years’ experience in a payroll service bureau, benefits center, or as a payroll/HR/benefits administrator required, • Prior experience in project management or problem-solving preferred, • Travel is required up to 25% across the US., • Experience in a help desk environment or software support highly desirable, • Computer skills, including Windows and MS Office programs required, • Customer service focused, • Strong communication and listening skills, • Strong problem-solving/analytical ability, • Strong mathematical aptitude, • Team orientation, • Time management, • Ability to manage change, • Dependability, • Attention to detail, • Self-starter with the ability to handle multiple projects at once, • Excellent writing skills for business communications, • Strong interpersonal skills to be able to communicate effectively to a multitude of personalities and work across the organization to get issues resolved, • Ability to work cross-functionally and build and maintain strong internal partnerships, • Able to identify the strengths and weaknesses of solutions or approaches to problems, • Able to deliver accurate information within required deadlines Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $43,059 - $72,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job Description Responsible for the efficient and effective delivery of all clinical and paraprofessional services in accordance with the core values of the organization. Primary responsibilities include ensuring qualified employees and contractors provide patient care and paraprofessional services in accordance with applicable law and regulations and accepted standards of care, as well as the organization's policies and procedures. Essential Job Functions: · Ensures that daily patient care and client services as well as related office activities are conducted in accordance with applicable law and regulation. · Ensures patient care and paraprofessional services are provided in accordance with acceptable standards . · Ensures that company policies and procedures are implemented and consistently followed. · May have access to personal health information (“PHI”) necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization/department. · Ensures the respectful treatment of patients and clients and family members. · Provides leadership to the staff in the compassionate care of the patient/ family unit. · Develops and motivates the clinical and paraprofessional team. · Develops processes and executes training to successfully implement changes in patient care or client service practices. · Identifies issues and creates solutions in response to changing demands for caregivers, clinical skills, and availability of qualified staff. · Implements pilot programs to support new business initiatives. · Understanding current trends and advancements in the delivery of care in the home. · Manages the efficient use of the in-office and field resources related to patient care and client services. · In partnership with the office administrator, ensures recruitment and retention of qualified caregivers as well as the ongoing assessment of their performance, and ensures that these individuals are appropriately oriented, trained, supervised, and evaluated, as well as competent to meet the needs of the population being served. · Ensures that appropriate action is taken to resolve identified caregiver or patient/ client concerns or complaints. · Manages caregivers to achieve an acceptable level of patient/ client satisfaction. · Identifies opportunities to improve the quality of patient care or client services, formulating and implementing an action plan and evaluating results. · Make field visits as needed. · Completes other assignments as requested and assigned. Minimum Education & Experience Requirements: · Registered Nurse licensed in the state(s) in which he/she practices, BSN preferred. · Five (5) years of home care experience as a Registered Nurse within the last seven (7) years. · Three (3) years of home care experience managing caregivers and nurses within the last five (5) years. Knowledge, Skills & Abilities Required: · Meets applicable health requirements to provide patient care. · If a state standard exists that is higher than these education/experience requirements, the state standard supersedes these qualifications. · Demonstrated multi-tasking ability and effective organizational skills to meet short deadlines with finite resources. · Demonstrated ability to develop, retain and manage an effective caregiver team. · Able to engage in local and occasional out-of- town travel. · Computer proficiency including the ability to utilize software programs for creating documents and data analyses. · Meets the requirements of federal and or state criminal and abuse background checks where applicable. · Applicable federal and state health requirements to provide client services as appropriate. Company DescriptionHome Healthcare Company with over 40 years experience in the industry is growing. Various locations throughout NYS and surrounding areas. We promote growth, collaboration and inclusiveness.Home Healthcare Company with over 40 years experience in the industry is growing. Various locations throughout NYS and surrounding areas. We promote growth, collaboration and inclusiveness.

Job Description:\n\n INTRODUCTION Company Overview: BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Location: It is anticipated that an incumbent in this role will work on-site at a BioMatrix location in one of the above-listed cities in New York state. Work location is subject to change based on business needs. Travel: 25%-50% annual travel required. Job Description: The Regional Director of Nursing (RDON) coordinates provision of home infusion services to maintain compliance by directing professional practices, company policies and procedures, standards of practice, local, state, and federal rules and regulations, and accreditation standards for the assigned services and areas. The RDON will initially focus on New York state with likely, future expansion to other states anticipated. The RDON organizes, plans, implements, and evaluates agency services, programs and activities, with oversight of subcontracted services. Ensures adequate, effective, efficient, and appropriate delivery of services to maintain quality day-to-day care for all clients, which includes the ability to troubleshoot infusion-related problems remotely. The RDON is also responsible for representing BioMatrix infusion nursing with referral sources in a professional and persuasive manner. The primary purpose is to plan, organize, develop, and direct in accordance with current federal, state, and local regulations, accreditation standards, and current standards of practice that govern the assigned services and facilities, and may be advised by the Chief Clinical Officer and/or Medical Director, if applicable, to ensure that the highest degree of quality care is maintained at all times. The Regional Director of Nursing Services is an RN, BSN who has graduated from an accredited school of nursing and is currently licensed to practice in the State of residence. They supervise infusion services regulations and accreditation standards and strives to provide the highest quality of care in their assigned area. QUALIFICATION REQUIREMENTS Active, unencumbered Registered Nurse (RN) license in the state of New York required.Bachelor of Nursing degree required.Minimum of five (5) years of experience managing or directing registered nurses required.Has an extensive knowledge of current vascular access devices and methods applicable to the services provided by BioMatrix.Knowledge of accreditation standards for infusion nursing and the ability to gain and retain that accreditation.The ability and flexibility to establish, license, and manage multistate nursing service centers, to include home, office, and ambulatory infusion.Experience with contracting for infusion nursing services nationally, both in metropolitan and rural service areas.Knowledge of nursing reimbursement and the ability to manage the reimbursement process.Fluent in CMS nursing standards and HIT nursing requirements.Understands and implements effective nursing training and creates tools to measure competence.Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.Intermediate level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.).Willing to travel for business purposes when necessary to attend meetings, conferences, seminars, etc. QUALIFICATIONS PREFERRED Master of Science in related field preferred.Minimum of ten (10) years of experience in home infusion at a multistate-service-level preferred with a minimum of five (5) of those years having been in strategic leadership roles preferredPrior AIC/AIS management, operational oversight, and coordination support experience preferred Current registered nurse infusion certificate (CRNI) preferred.IgNS certification preferred.IVIG and Transplant / Infusion therapy experience preferred. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Develop, maintain, and periodically update written policies and procedures that govern the day-to-day functions of the nursing service department. Recruitment, retention, and training of BioMatrix nurses and contracted nurse service organizations.Manage nursing department expenses and budget.Expert knowledge of products and services for nursing.Maintain a reference library of written nursing material (INS, AVA, NHIA, CDC, CMS, state regulations, etc.) that will assist the nursing service department in meeting the day-to-day needs of the patient.Develop, implement, and maintain an ongoing quality assurance program for the nursing service department.Responsible for establishing and maintaining relationships with home health nursing agencies and licensed organizations to support our patients, including contracting oversight and support. This includes measuring compliance to current standards of practice in accordance with accreditation requirements.Assist leadership in developing, implementing, and periodically updating the written procedures for new patient admissions and ongoing management of active patients.Ensures collaboration with referral, reimbursement, pharmacy operational teams, as well as, sales to support patient clinical activities related to home infusion care and patient care coordination is met by a member of the nursing team.Practiced continuous training for license.Knowledge of agency policies and procedures.Qualified in developing standards, which ensure safe and therapeutically effective service to patients and families. Has joint responsibility with leadership for seeing that standards are met.Attends pertinent continuing education programs other than routing in-services and shares information with staff.Assist with the development of strategy and implementation of the licensure efforts to broaden our home health licensure footprint and service offerings tied to our infusion pharmacies.Plan, develop, organize, implement, evaluate, and direct the Nursing Services Department, as well as its programs and activities, in accordance with current rules, regulations, and guidelines that govern the company. Develop, maintain, and periodically update the Nursing Service Procedures Manual, and nursing service objectives and philosophies.Assist the Performance Improvement Committee in developing and implementing appropriate plans of action to correct identified deficiencies.Develop methods for coordination of nursing services with other patient services to ensure the continuity of the patients' total regimen.Develop and implement a nursing service organization structure.Connect with and oversee clinical and non-clinical team members in multiple infusion pharmacy locations around the country, as requested by leadership. Develop and implement education programs designed to assist the staff nurse in the progression from novice to expert in the practice of nursing. NON-ESSENTIAL FUNCTIONS & RESPONSIBILITIES Develop and implement recruitment and retention programs for staff.Monitor regulatory agency standards and customer service expectations for the practice of all aspects of nursing.Demonstrated leadership, managerial ability, good interpersonal relationships and the ability to apply sound principles of administration and supervision.Conduct for employee evaluations Per Diem staff and staff coordinators.Demonstrates the clinical knowledge and judgment to utilize the nursing process to assess, plan, implement, provide, supervise and evaluate each patient's nursing care.Provides leadership, direction and guidance to assigned staff.Coordinates and maintains the required training and skills of staff.Implements corrective actions and conducts performance evaluations.Effectively addresses personnel issues in order to promote a productive and healthy work environment.Responsible for appropriate to licensure, education, and experience of staff.Keep abreast of nursing trends via workshops in-service, nursing journals, and seminars.Manage Performance Improvement activities including but not limited to meetings audits and compliance to standards.Maintain employee health files according to Federal, State, Local regulations and accreditation standards.Responsible for nursing contract, letter of agreements, business agreements negotiations, reviewing, executing and signing final contract.Develops a cooperative relationship and communicates effectively and professionally with the physicians.Investigates and reports any problem relating to patient care of conditions which might harm the patent and/or employee.Works with Administrator in identifying budgetary requirements and determining appropriate use of allocations.Monitors equipment for appropriate use and take steps to keep misuse to a minimum.Oversees agency's ongoing Performance Improvement Plan.Responsible for overseeing development of clinical indicators with appropriate monitoring, evaluations, taking action, and reporting results according to agency's PI plan.Provide 24 hour/day, seven days/week on-call coverage.Plans and supervises the home care program.Ensures that patient's plans of care are developed, implemented and evaluated.Reviews patient clinical records for compliance with federal, state, local and agency policies and guidelines.Immediately reports any accident, incident, lost articles, or unusual to the Administrator.Participation in membership in professional societies and organizations.Ability to prioritize and handle multiple tasks and projects concurrently.Must have scheduling flexibility and be able to work overtime and on-call coverage.Overnight travel on occasion by car and airplane.Careful attention to detail.Performs related duties as requested.Participates in quality assurance activities and audits as directed. KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS Knowledgeable of standards of care -- INS, AVA, Accreditation, CDC, CMS and OSHA requirementsDemonstrated knowledge and proficiency in the principles, procedures and best practices related to this position.Ability to actively communicate, inspire and motivate all levels of staff.Ability to think and act strategically and proactively. Ability to maintain accurate records and prepare reports and correspondence related to the work.Ability to maintain favorable public relations.Ability to organize and coordinate the work of others.Ability to set priorities and assign work to other professionals.Excellent verbal, written, and communication skills.Excellent group presentation skills.Excellent analytical skill. Communication Skills Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Computer Skills Become and remain proficient is all programs necessary for execution. PHYSICAL DEMANDS AND WORK ENVIRONMENT This position could require direct patient contact but is not anticipated to require such.This position requires constant sitting with occasional walking, standing, kneeling or stooping. This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms.This position requires constant talking and hearing.Specific vision abilities required by this job include close vision and the ability to adjust focus.This position must occasionally lift and/or move up to 20 poundsRequired to move/lift physical hardware. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER Will participate in all mandatory training each year.Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures. Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual.Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or sta

Job DescriptionDescription: Our Story In August 1991, Care-a-lot opened the doors of their first center in Greece. The community enthusiastically responded to the quality of early childhood education and care available at the center. Because of their strong reputation, Care-a-lot is now serving families in eight locations in the Rochester community: North Greece, South Greece, Henrietta, Pittsford, Fairport, Farmington/Canandaigua, Browncroft Day Care Center, and Victor Child Care. In 2023, Generations Child Care joined the Care-a-lot family. Care-a-lot is committed to maintaining the excellent service that Generations has provided to children and families for decades and is excited to start this new chapter as we continue to grow! Generations serves families in Fairport, Irondequoit, Gates, Highland Park area, and Downtown Clinton Square. We care about YOU! What we offer: • Paid time off and paid holidays, • Discounted childcare, • Health insurance – including telehealth!, • Dental insurance, • Education assistance, • 401k, • Life insurance, • Employee referral program, • Employee assistance program To be responsible for the general supervision (of children and classroom staff) and management of one classroom by performing the duties necessary to provide a safe, nurturing, stimulating and educational environment for children. This includes allowing the children to grow at their own pace and gain in social, physical, emotional and cognitive development. Reports To: Director, Assistant Director or other designated Administrator Supervises: Assistant Teachers Works as a Team with: Designated School District Requirements: • Able to observe, see, hear and respond to children's needs, emergencies and conflicts that might occur in a classroom, on the playground, other Center areas, or on field trips, • Able to lift approximately 30 pounds from the floor to a waist high table 25 - 30 times daily, • Able to reach a child 20 - 30 feet away within 30 seconds, • Able to crouch to a child's height, maintain eye contact at the child's level, and sit on the floor for extended periods of time on a regular basis, • Good health as confirmed by a physician's statement and proof of being free of tuberculosis, • New York State Registry clearance, • Adhering to all policies and procedures of Care-a-lot Child Care and the child care licensing regulations of the New York State Office of Children and Family Services (OCFS), • The care, safety and well-being of all children in the classroom, including attending to children's personal needs, e.g., diapering, toileting, feeding, washing, clothing, comforting, preparing for rest, • Planning and implementing an age-appropriate, open-ended program which coincides with the philosophy of the National Association for the Education of Young Children (NAEYC) and the District, • Preparing an inviting, clean and organized classroom environment with learning centers and hands-on activities which coincides with the philosophy of NAEYC and the District, • Delegating program responsibilities to an appropriate person in his/her absence, • Interacting frequently with children in a positive, respectful, responsive and encouraging manner which follows the guidelines of NAEYC and the District, • Orienting and actively supervising children by overseeing both small and large groups of children, • Developing parent relationships and communicating directly with parents on a regular basis, including classroom orientation, daily child activity reports, and at least biannual progress reports, • Maintaining classroom records and keeping necessary written documentation for OCFS and the District, • Maintaining knowledge of classroom children's allergies, advising all staff and acting accordingly, • Maintaining a positive work climate, meeting deadlines and organizing classroom procedures, • Communicating effectively and directly with other staff, • Providing timely supervisor reports outlining needs, problems, suggestions for improvement, etc., • Supervising, training, coaching and developing staff assigned to the classroom, • Measuring progress of children and staff and creating systems to improve, modify and remediate, • Assisting supervisor and rendering staff support to all other classrooms and employees as necessary, • Supervising and maintaining general housekeeping and repair of assigned areas and common space, • Performing administrative duties as necessary for the classroom and Center operations, • Maintaining current Aspire account to record education and training with QualitystarsNY, • Knowledge of NYS child care regulations, • Knowledge of and ability to implement developmentally appropriate practices and age appropriate activities which correspond with NAEYC guidelines, • Effective and tactful oral and written communication skills, • Effective supervisory skills and role modeling practices, • Ability to maintain positive relationships with children, co-workers, and parents, • Ability to use constructive methods for maintaining group control and individual behaviors, • Ability to use sound judgment and tact, • Ability to work on a team as a team leader, • Ability to organize and problem solve effectively, • Flexibility (especially in scheduling and practice to respond to the needs of the program) UPK Teacher • NYS Teaching Certification (Birth-2), OR, • A Bachelor’s Degree, at least 6 credit hours in early childhood education, OR Demonstrated commitment to and interest in professional growth through education, work experience and involvement with the early childhood community.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the supervision of the Senior Administrator, the Program Director ensures quality care and oversees the functions of the program according to regulatory bodies and accreditation requirements. This individual is responsible for the oversight and implementation of care and resources for the purpose of meeting the physical, emotional and social needs of clients. The Program Director provides clinical supervision and oversight of all programs’ services and works to develop, implement, track, report, and evaluate measurable outcomes. The requirements listed below represent some of the knowledge, skill and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform essential functions of the job. KEY ESSENTIAL FUNCTIONS • Oversight of program services including plan, develop and monitor day-to-day operations for the residential OASAS licensed residential program., • Oversight of the hiring process and provide leadership, guidance, direction, and supervision to all staff, • Supervise the managers of the residential program (e.g. clinical supervisor, medical director, operations supervisor, etc.), • Participate in program evaluation activities and deliver (or learn to deliver) services using evidenced-based practices., • Review and approval of initial needs assessment and initial treatment plans, as needed, • Knowledge of Federal, State, and City regulatory requirements and ensures that all aspects of clinical care conforms to these requirements., • Establish and foster community/provider relationships., • Participate in agency management and planning activities., • Ensure client substance abuse and other therapeutic groups engaging and meets the needs of population including trips, events, etc., • Work as clinical supervisor to provide individual and clinical group supervision to counselors and other clinical staff., • Meet regularly with clinical supervisor to discuss and monitor program effectiveness., • Perform utilization reviews, monitoring case records, ensuring compliance with all contract stipulations., • Review OASAS Website keeping updated with 820 regulations and local service bulletins., • Ensure clinical staff conduct periodic audit of client services and documentation., • Oversee case reviews, and case conferences, as needed., • Submit monthly and/or quarterly reports to executive management and/or performance based contractors., • Provide crisis intervention with clients, as needed., • Facilitate team meetings and staff development activities., • Conduct, attend, and participate in department director’s local and national meetings, conferences, coalitions, etc., • Interact with support services, • Administrative interaction with clinical components, • Ensure that element staff/supervisors are regularly attending, • Team Management Meetings, • Multi-disciplinary team meetings, • Case conferences and utilization review meetings, • Master’s Degree in Sociology, Psychology or Bachelor in Human Services Field /CASAC, • A Qualified Health Professional (CASAC; LCSW; LMSW; NP; MD; PA; Psychologist; Rehabilitation Counselor; LMFT; LMHC) in good standing with the appropriate licensing or certifying authority., • Valid and unrestricted New York State License, and/or OASAS certification as Advanced CASAC or Masters CASAC, and/or Commission of Rehabilitation Counselor Certification, • At Least five years of full-time work experience in Substance Use Disorder or related treatment field, prior to appointment as Program Director., • Experience in management, • Proficient computer skills including using electronic health record, • Strong follow-up skills required, • Must have excellent verbal and written communication skills, • Ability to work in and be sensitive to a culturally diverse environment, • Ability to maintain a professional demeanor under pressure and operate with a keen sense of urgency and commitment to quality., • Bi-lingual Spanish Speaking, preferred, • Must have specific training in chemical use, abuse and dependence specific to the services provided:, • Obtain within six months of hire:, • Supporting Recovery with Medications Addictions Treatment (MAT), • Clinical Supervision 1 (14 hours), • Clinical Supervision 11 (16 hours), • Obtain with thirty days of hire:, • Screening, Brief Intervention and Referral to Treatment, • CASAC Canon of Ethics (6 hours), • Confidentiality related to 42CFR (3 hours) Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description JOB SUMMARY: The Deputy Chief Financial Officer (DCFO) is responsible for oversight of the accounting, payroll and procurement functions. These functions include procurement, contract management, treasury, debt, general ledger, accounts payable, account receivable, payroll processing, payroll tax and other filings, and year-end compliance with IRS requirements. In addition, the Authority has four Authority-sponsored pension funds that will require involvement as a pension committee member and coordination on various matters related to these plans. The Deputy Chief Financial Officer (DCFO) shall have experience with overseeing all financial aspects of an organization, including strategic financial planning, budgeting, cash flow management, risk assessment, and financial reporting. This is an in-personposition working out of Rochester, NY. Please note, RTS does not cover any relocating expenses. REPORTS TO: Chief Financial Officer SUPERVISES: Procurement/Contract Management and Accounting/Payroll areas. COMPENSATION:$135,000 - $155,000 annually (depending on experience) BENEFITS INCLUDE: • Staying Healthy: Medical, Dental,and Vision (Dental & Vision currently free), Flexible Spending Account (FSA), • Feeling Secure: Disability Insurance, Pension Plan, NY State Deferred Compensation Plan, Life & Accidental Death & Dismemberment (AD&D) Insurance, Accident Insurance, Group Specified Disease Insurance and Hospital Insurance ESSENTIAL FUNCTIONS: • Participates in the creation and implementation of financial planning and analysis, including budgeting, forecasting and financial modeling to guide company strategy. Work to identify, assess, and mitigate potential financial risks within the company., • Be proficient in analyzing expenses and implementing cost-saving measures to optimize the long-term fiscal sustainability of the organization., • Oversees general accounting/payroll operations and procurement/contract management and evaluates current process methods while working with all stakeholders to create buy-in., • Ensures compliance with federal and state procurement regulations., • Guides and trains all subordinates as well as evaluates performance to ensure compliance with overall objectives., • Provides technical financial advice and knowledge to others within the financial discipline and continuously improves through education of department managers and directors on financial issues., • Oversees the annual general ledger closing process to ensure timely delivery of accurate internal financial statements within required timeframes., • Develops and assists in developing the required GAAP Financial Statements to the external auditors within required timeframes to meet state and federal requirements., • Direct involvement in monitoring of cash disbursement needs and communicates with the Chief Financial Officer on the investment of funds more than necessary cash requirements, • Oversees the preparation of all required Internal Revenue Service filings including W2s, 1099s, and review of Payroll tax reporting., • Involvement in the management/fiduciary responsibilities of the Authority-sponsored four pension funds. Additional Responsibilities: • Accomplishes all other duties and tasks as appropriately assigned or requested. Education and Experience: • Bachelor's degree required. Master's degree preferred., • A minimum of 10 years of progressively responsible experience in financial management, accounting, or a related field., • A minimum of 5 years of leadership or senior management experience, preferably overseeing accounting, procurement, payroll, or treasury functions. Knowledge, Skills and Abilities: • Strong analytical skills to interpret financial data and identify trends., • Communication skills to effectively communicate complex financial information to both technical and non-technical audiences., • Leadership abilities to inspire and motivate the finance team to achieve goals., • Business acumen: Understanding the broader business landscape and aligning financial strategies with overall company objectives, • Ability to perform a wide variety of duties requiring considerable judgment to work independently devising new methods, adapting or changing standard procedures to meet new conditions and making decisions guided by precedent and within the limits of established policies., • Ability to work from general objectives, policies, procedures, rules or precedents with little functional guidance. Rarely refers specific cases to supervisor unless clarification or interpretation is involved. Review by supervisor focuses on achievement of the objective and not on the means., • Excellent computer skills, including intermediate knowledge of MS Outlook, MS Word, MS PowerPoint, and MS Excel. Currently the Authority uses Lawson Financial System and UKG HCM to support the Accounting/Payroll areas; must use and serve as administrator on various financial institutions' websites, applications, and software and it is anticipated that knowledge of these or similar systems will be beneficial., • Attentive to detail and accuracy., • Excellent written and verbal communication skills., • Strong interpersonal and customer service skills; ability to work across all levels of the organization., • Strong time management skills; ability to manage multiple priorities and work under pressure., • Ability to think critically and strategically; business insight., • Adaptability; flexibility; ability to work in a fast-paced environment with changing priorities., • Excellent time management and organizational skills. PHYSICAL DEMANDS & WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit while using hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk, hear, see, and use a computer. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl. The noise level in the work environment is usually light. The employee must regularly lift and/or move up to 10 pounds. Please note: RTS does not cover any moving or relocating expenses. ADDITIONAL INFORMATION: Rochester Genesee Regional Transportation Authority (RGRTA) is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship and/or immigration status, sex, sexual orientation, gender identity, pregnancy, age, veteran status, disability, genetic information, or any other protected characteristic under applicable federal or state law. RGRTAwill make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

Job DescriptionBenefits & Perks • Opportunity for growth within a small, fast-paced company, • Flexible scheduling options, • Competitive compensation Job Summary We are seeking a full-time, on-site Service Department Administrator for our Process Serving division, located in Rochester, NY. This role is integral to the smooth operation of our legal support services. As the Service Department Administrator, you will manage key administrative functions related to process serving. Responsibilities include document handling, client communication, affidavit generation, invoicing, and supporting compliance protocols as outlined in training. Key Responsibilities • Accurately enter case-specific information and documentation into proprietary software, • Organize, maintain, and prepare case files for internal and external review, • Generate and review affidavits of service in accordance with legal standards, • Provide cross-departmental administrative support as needed, • Communicate effectively with clients and process servers to facilitate service completion, • Perform skip tracing to locate individuals as required, • Review internal documentation to ensure accuracy and completeness, • Prepare and issue client invoices upon completion of services

Job DescriptionSalary: $57,250 - $67,250 annually based on experience Dedicated to ensuring dignity, equality, and fairness for over 100 years and the proud recipient of Greater Rochester Association for Women Attorneys 2022 Family Friendly Award! The Legal Aid Society of Rochester, NY is seeking an Operations Administrator to provide leadership and support across all operational areas, including Finance, Human Resources, Insurance, Reception, Program Support, Operations, and Vendor Management. This position supervises Receptionists and collaborates with Senior Leadership to ensure effective office management, staff support, and efficient day-to-day operations. The Operations Administrator is responsible for maintaining high levels of organizational productivity and morale while ensuring compliance with organizational policies and procedures. This position works under the direction of the Chief Financial OfficerDirector of Administration and the Senior Management Team. This is a on-site position, with in-office presence required five (5) days per week. ESSENTIAL FUNCTIONS • Provide and oversee overall management of office facilities, systems and operations to ensure program staff have the support needed to perform their duties for the main and satellite offices., • Oversee office operations and facilities, including coordination with the facility manager, conducting daily walkthroughs, arranging for repairs, and monitoring HVAC, lighting, restrooms, and equipment for the main and satellite offices., • Assist with employee onboarding, orientation, attorney registration, professional memberships, and notary/secure pass administration as needed., • Supervise, train, and evaluate Receptionists, providing backup coverage as needed, ensuring seamless front desk operations, and maintaining receptionist manuals, equipment, and procedures., • Serve as primary liaison with external program partners to coordinate reception services and resolve issues., • Manage and maintain organizational insurance policies (including General Liability, Directors & Officers, Disability, Workers Compensation, Cyber Insurance and Malpractice Insurance), including applications, quotes, renewals, and certificates of insurance., • Manage upkeep, repair, and supply inventory for office equipment (copiers, postage machines, phones, etc.)., • Research vendor quotes, oversee purchases, manage vendor contracts and services (janitorial, document destruction, language vendors, furniture), and ensure supply room and copy rooms are stocked., • Maintain legal library resources, including Westlaw access, staff accounts, publications, and updates., • Organize and oversee file storage and certified destruction of closed files., • Coordinate LASROC events including securing a room, ordering food and tracking staff attendance., • Provide administrative support to the Communications and Recruitment Administrator, who is responsible for LASROC interns and volunteers, • Collaborate with CFO and CEO on special projects and administrative initiatives as requested. SUPERVISORY DUTIES • Provide leadership and direction to direct reports, including recruitment, training, and performance management., • Set clear expectations, goals, and priorities for team members and monitors their progress towards achieving them., • Conduct regular one-on-one meetings with direct reports to provide feedback, support their professional development, and address any performance issues., • Delegate tasks and responsibilities effectively, balancing workload and ensuring optimal utilization of team resources., • Foster a collaborative and inclusive team environment, encouraging open communication, idea sharing, and teamwork., • Mentor and coaches team members to enhance their skills, knowledge, and career growth within the company., • Lead by example, demonstrating professionalism, integrity, and a commitment to the organization's values and culture., • Handle escalated issues or conflicts within the team, providing guidance and facilitating resolution in a timely and effective manner., • Collaborate with other departmental managers and stakeholders to ensure alignment of Talent Operations initiatives with broader organizational goals and objectives., • Prepare performance evaluation documentation; reviews and conducts performance evaluation meetings., • Review and approves associates timecards and manages time off requests. EDUCATION, KNOWLEDGE, SKILLS & ABILITIES • Bachelors degree in business administration, Management, or related field preferred; or an equivalent combination of education and experience., • 35 years of office administration, operations, or management experience., • Supervisory experience preferred., • Strong organizational, problem-solving, and communication skills., • Proficiency in Microsoft Office Suite; familiarity with financial/HR systems preferred., • Ability to manage multiple priorities with accuracy and attention to detail., • Discretion in handling confidential information., • Commitment to social justice and a passion for serving underprivileged communities. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Extended periods of sitting at a desk or workstation while performing administrative tasks., • Regular use of computers and other office equipment, requiring manual dexterity and visual concentration., • Occasionally required to lift and/or move up to 10 pounds., • Mobility within the office environment to attend meetings, training sessions, or other events., • Ability to communicate effectively with associates, supervisors, and external stakeholders in person, over the phone, or via email., • Office-based environment with standard office equipment and ergonomic furniture., • Exposure to typical office noises such as phone calls, conversations, and office equipment operation., • Work will be performed in an in-office environment., • Occasional travel may be required for attending training sessions, conferences, or other related events. Benefits: • Paid Lunch Hour, • Employer contributions toward health and dental insurance plans, • Up to:, • 15 days of vacation to start (More based on experience), • 96 hours of sick leave, • 48 hours of personal time, • 14 paid holidays a year, • $600 per year internet stipend, • 3% match on the 401(k) or Roth 401(k) plan of your choice, • 5% language differential for being proficient in a program-relevant language, • Free Parking, • Professional development opportunities, • Public Service Loan Forgiveness qualifying employer The Legal Aid Society of Rochester, NY, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionSt. John’s is leading and inspiring a shift in society’s views of elderhood. Join our family of dedicated, talented employees who are at the forefront of innovative senior services delivery in this community. St. John’s embraces living every day by fostering a culture that is friendly, respectful, responsive, compassionate, innovative, and fun for both employees and the elders and residents that call St. John’s home. If this description speaks to you, continue reading about the opportunity of Neighborhood Secretary (Unit Secretary). This is a Full-Time day position -- Monday-Friday and rotating weekends. Position Summary: The Neighborhood Secretary performs clerical and receptionist activities within a neighborhood under the direction and supervision of the Neighborhood Administrator. Provides excellent customer services to elders, family, visitors and employees and responds to their needs in a timely and professional manner. Responsibilities include: • On the neighborhood, assemble elders’ records, keep in order, update and thin charts appropriately. Send discharge records to medical., • Prepare and/or distribute various data lists and documents for entire neighborhood., • Prepare requisitions for diagnostic tests, notify appropriate persons for entire neighborhood., • Receive visitors and personnel to the neighborhood in a customer-oriented manner., • Make appointments for elders including transportation arrangements when needed, assemble information for appointments, transfer and discharge elders if assigned to do so by the Neighborhood Administrator., • Maintains records of staff in-service attendance if assigned to do so by the Neighborhood Administrator., • Assume responsibility for attending in-service programs that are provided to facilitate compliance with government regulations., • Transport elders to appointments as needed., • Be an active participant in the Eden journey., • High school degree or GED., • Secretarial and/or health care experience preferred., • Ability to interact with elders., • Technical competence in MS Word, email, and AOD. Excellent phone skills, • Good clerical and organizational skills, • Health, dental, vision insurance (30 hours+), • Employer sponsored life insurance & telemedicine (30 hours+), • Weekly paychecks, • Competitive pay, • Free parking, • 24/7 fitness center, • Generous paid time off and holidays, • On-site child care, • Employee Assistance Plan, • Cell phone discounts

Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Health insurance, • 401(k), • Training & development Client Success/Sales Administrator Why Work Here? Great company culture We are passionate about what we do, and what we do is help businesses navigate the world of technology. Technology is at the center of everything we do in our lives and as such we embrace it. We love challenges and work together to solve problems. Our focus and mission is to help others achieve their goals and we refuse to quit until that mission is accomplished. Our biggest strength is not our ability to speak, but to listen, understand and clearly communicate in all facets of our business. We are Info Advantage Responsibilities: Deliver Exceptional Client/Customer Experiences ensure exceptional service delivery, communication and coordination with the rest of the IA Team to deliver services and solutions on time and with accuracy Billing Reconciliation & RMAs Addressing billing inquiries, aiding in resolving as well as product returns and exchanges Sales Administration general sales reporting and manufacturer sales reporting Manufacturer Warranty Renewals & Technology Subscription Renewals aide in facilitating manufacturer warranty renewals and subscription renewals with distributors for clients Proactive Manufacturer Technology Awareness Bring awareness to technology trends and changes working along side marketing to deliver appropriate messaging Qualifications: 1 3 years of experience working within an office environment Customer centric and team centric outgoing, personable, approachable, helpful Familiar and competent working within a CRM Computer Savvy competent in using Microsoft Office applications Word, Excel, PowerPoint, Teams & Outlook General understanding of computer technology Process and detail oriented Challenges the status quo seeks to improve About INFO ADVANTAGE INC: Info Advantage has been providing professional IT Support and technology services for businesses in and around Rochester, New York since 1992. We pride ourselves on being the go-to partner for all of your technology needs and customize solutions tailored for every business circumstance all while ensuring every step of the way we are delivering exceptional client experiences. We do this through the strength of our employees knowledge, ability to clearly communicate, listen, and relate with the people we work with.

Job DescriptionMake a difference in employee safety, health, and well-being. The Occupational Health Specialist plays a vital role in supporting employee health services while ensuring regulatory compliance in a fast-paced, mission-driven environment. This position is ideal for someone who enjoys meaningful work, values confidentiality, and thrives on organization and coordination. In this role, you'll support the Occupational Health Department by conducting DOT/FTA-regulated drug and alcohol testing, maintaining accurate medical documentation, and coordinating required health examinations for safety-sensitive employees. You'll also provide essential administrative support that keeps operations running smoothly. Compensation:$22.00/hr. - $26.00/hr.(depending on experience) Why You'll Love Working HereStaying Healthy • Medical, Dental, and Vision coverage -Click here to view current medical plan rates (through 3/31/2026), • Dental & Vision insurance currently offered at no cost, • Flexible Spending Account (FSA)Feeling Secure, • Pension Plan, • NY State Deferred Compensation Plan, • Disability Insurance, • Basic Life and AD&D Insurance, • Group Specified Disease & Hospital InsuranceWork-Life Balance & Perks, • Paid Time Off: 3 weeks + 2 additional days upon hire (with more earned after 1 year), • Paid Holidays, • Employee Assistance Program, • On-site Fitness Center (open 24/7), • Employee Wellness Program, • Culture & Inclusion Council, • Public Service Loan Forgiveness (PSLF) eligibility, • Verizon Wireless Discount, • BJ's Wholesale Club Discount, • and more! Essential Functions: • Conduct and schedule drug and alcohol tests at the main office and regional locations., • Perform general office duties, including answering phones, managing calendars, scheduling appointments, data entry, filing, and managing supply inventory., • Schedule 19A examinations, return-to-work, and fit-for duty exams for safety sensitive employees in collaboration with contracted occupational health providers., • Track and collect 19A forms, HIPAA releases and request medical documentation as required., • Maintain all 19A files, ensuring accuracy and compliance NY State Department of Motor Vehicle & Traffic Law., • Communicate safety-sensitive employee work status (cleared, restricted, or out of service) to appropriate departments., • Collaborate with the Leave Administrator to secure and process FMLA, Disability, and Workers' Compensation documentation., • Uphold the highest level of confidentiality in handling sensitive employee health information and ensure all records are maintained in a HIPPA-compliant manner., • Other duties as assigned. Education & Experience: • Three(3) years' experience working in a medical office setting., • Minimum of three (3) years of experience in a medical office or similar healthcare setting., • Valid NYS Driver's License required (for regional travel in a company vehicle)., • Certification in drug and alcohol collections preferred; training will be provided if not currently certified., • An equivalent combination of education and experience sufficient to successfully perform the essential functions of the role. Knowledge, Skills & Abilities: • Proficiency in Microsoft Office (Outlook, Word, Excel) and the ability to learn internal systems., • Strong interpersonal, communication, and customer service skills., • Demonstrated discretion when handling sensitive medical and personnel information., • Exceptional attention to detail and organizational skills., • Ability to prioritize, multitask, and meet deadlines in a fast-paced environment., • Self-motivated, dependable, and able to work independently with minimal supervision. Work Location & Schedule: • Primary location: 1372 E. Main St., Rochester, NY, • Occasional travel to surrounding counties required for drug and alcohol testing., • This is an on-site position and is not eligible for hybrid work due to employee-facing responsibilities. PHYSICAL DEMANDS & WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit while using hands to finger, handle, or feel objects, tools, or controls. The employee is frequently required to talk, hear, see, and use a computer. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is frequently required to stand, walk, reach with hands and arms, and stoop, kneel or crouch. The employee must regularly lift, carry, push, and/or pull up to 20pounds.The noise level in the work environment is usually moderate. ADDITIONAL INFORMATION: Rochester Genesee Regional Transportation Authority (RGRTA) is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship and/or immigration status, sex, sexual orientation, gender identity, pregnancy, age, veteran status, disability, genetic information, or any other protected characteristic under applicable federal or state law. RGRTAwill make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.