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  • Luxury precedent
    Customer Service Assistant
    Customer Service Assistant
    17 days ago
    $30–$45 hourly
    Part-time
    Manhattan, New York

    We are seeking a highly organized and proactive individual to join our team as a Customer Representative/Personal Assistant. This role is ideal for someone who thrives in a fast-paced environment and enjoys a diverse range of responsibilities. The successful candidate will be the primary point of contact for customer inquiries, providing exceptional service and support. Additionally, they will provide personal assistance to executives, managing schedules, coordinating travel, and handling various administrative tasks. PLEASE SEND YOUR RESUME Responsibilities: • Respond to customer inquiries via phone, email, and chat, providing accurate and timely information., • Resolve customer complaints and issues, ensuring a positive resolution., • Manage executives' calendars, schedule meetings, and coordinate travel arrangements., • Prepare reports, presentations, and other documents as needed., • Handle confidential information with discretion., • Assist with personal errands and tasks as requested., • Maintain organized records and files.

    No experience
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  • SouthEnd psychiatry
    Customer Support Agent
    Customer Support Agent
    18 days ago
    $26–$28 hourly
    Full-time
    East Bronx, The Bronx

    SouthEnd Psychiatry is a growing mental health practice dedicated to providing compassionate, accessible, and patient-centered care. We are seeking a Customer Support Agent to join our team. This role is the first point of contact for patients and prospective clients, ensuring a smooth and supportive experience from the moment they reach out. Key Responsibilities • Respond to patient inquiries via phone, email, and chat in a timely and professional manner., • Assist with scheduling appointments, verifying insurance, and updating patient records., • Provide information about services, treatment options, and policies., • Escalate complex concerns to clinical or administrative staff when necessary., • Maintain confidentiality in compliance with HIPAA and organizational policies., • Track and document all interactions accurately in the system., • Contribute to a positive and supportive patient experience. Qualifications • High school diploma or equivalent required; associate’s degree preferred., • 1–2 years of experience in customer service, call center, or healthcare support., • Strong written and verbal communication skills., • Empathy, patience, and professionalism when engaging with patients., • Ability to multitask, prioritize, and work independently in a remote setting., • Familiarity with healthcare or mental health services preferred., • Proficiency with scheduling systems, EMRs, or CRM tools a plus. What We Offer • Competitive hourly pay or salary, • Remote-friendly work environment, • Health, dental, and vision benefits (for eligible employees), • Paid time off and holidays, • Training and career development opportunities, • The opportunity to make a meaningful impact on patient care

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  • Law Offices of Ahmed & Gonzalez
    Receptionist
    Receptionist
    18 days ago
    $15–$18 hourly
    Full-time
    Westchester Square, The Bronx

    We are seeking a professional and highly organized Receptionist to serve as the first point of contact in our law office. In this role, you will be responsible for greeting and assisting clients, visitors, and staff in a courteous and professional manner. The receptionist will manage the front desk by answering and directing phone calls, scheduling client appointments, maintaining visitor logs, and ensuring the reception area remains orderly and welcoming. Responsibilities also include handling incoming and outgoing mail, coordinating deliveries, and assisting attorneys and staff with clerical and administrative tasks such as filing, scanning, data entry, and document preparation. In addition, this role requires maintaining a clean and presentable front office area and performing basic cash entry and payment logging with accuracy and confidentiality. Strong communication skills, attention to detail, and discretion are essential, as the role involves handling sensitive client information. The ideal candidate will have prior experience in a receptionist or administrative position—preferably in a legal or professional services environment—along with proficiency in Microsoft Office and office equipment. A polished demeanor, strong organizational abilities, and the capability to multitask in a fast-paced law office are key to success in this position.

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  • vein clinic
    Front Desk Receptionist
    Front Desk Receptionist
    20 days ago
    $22 hourly
    Full-time
    West Bronx, The Bronx

    We are a fast-paced, patient-focused medical office dedicated to providing high-quality care and exceptional service. Our team values professionalism, efficiency, and compassion. We are seeking motivated and reliable individuals to join our practice as a Front Desk Receptionist ⸻ Open Positions Front Desk Receptionist Responsibilities: • Greet and check in patients in a professional and friendly manner, • Manage phone calls, schedule appointments, and handle patient inquiries, • Verify insurance information and process patient forms, • Maintain accurate patient records and ensure confidentiality Requirements: • Previous front desk, receptionist, or customer service experience (medical office preferred), • Strong organizational and multitasking skills, • Excellent communication and interpersonal abilities, • Proficiency with scheduling software and Microsoft Office

    Immediate start!
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  • bdc studios
    Receptionist / Administrative Assistant
    Receptionist / Administrative Assistant
    26 days ago
    $16.5 hourly
    Full-time
    Manhattan, New York

    Job Title: Receptionist / Administrative Assistant We are looking for a reliable and friendly Receptionist / Administrative Assistant to join our team. The ideal candidate must be fluent in English and Spanish, have excellent customer service skills, and bring a positive, welcoming energy to our space. Responsibilities: Greet and assist customers with professionalism and warmth Answer and manage phone calls and emails Follow up on inquiries, emails, and leads Maintain accurate records of classes and registrations Provide general administrative support as needed Requirements: Fluent in English and Spanish (spoken and written) Strong communication and organizational skills Customer service experience preferred Positive, easy-going attitude and team-oriented mindset Ability to multitask and manage time effectively If you are enthusiastic about helping customers and keeping things running smoothly, we’d love to hear from you!

    Immediate start!
    No experience
    Easy apply
  • RH Medical Urgent Care
    : Medical Assistant/Front Desk
    : Medical Assistant/Front Desk
    2 months ago
    Full-time
    Morrisania, The Bronx

    Job Title: Medical Assistant / Front Desk Location: RH Medical Urgent Care Employment Type: Full-Time / Part-Time Job Summary: We are seeking a reliable, compassionate, and detail-oriented Medical Assistant/Front Desk Representative to join our team at RH Medical Urgent Care. The ideal candidate will provide both clinical and administrative support, ensuring efficient patient flow, quality care, and excellent customer service. This dual role involves assisting providers with patient care as well as managing front desk operations. Key Responsibilities: Clinical Duties: • Prepare exam rooms, equipment, and supplies for patient visits., • Record and update patient medical histories, vital signs, and other pertinent information., • Assist providers with examinations, procedures, and treatments., • Administer medications, injections, and perform basic lab tests (as permitted by law and training)., • Collect and prepare specimens for laboratory analysis., • Greet patients and visitors with professionalism and compassion., • Register patients, verify insurance, and collect co-pays or payments., • Schedule and confirm patient appointments., • Answer and route phone calls in a timely and courteous manner., • Maintain patient records in the EMR system with accuracy and confidentiality., • Support billing and coding processes as needed., • Handle patient inquiries and resolve concerns, escalating when necessary. Qualifications: • High School Diploma or GED required; Medical Assistant certification preferred (CMA, RMA, or equivalent)., • Previous experience in urgent care, medical office, or healthcare setting strongly preferred., • Knowledge of medical terminology, EMR systems, and insurance verification., • Strong organizational, multitasking, and problem-solving skills., • Excellent communication and interpersonal abilities., • Ability to work in a fast-paced, team-oriented environment. Working Conditions: • Fast-paced urgent care environment., • Evening, weekend, or holiday shifts may be required., • Frequent interaction with patients, providers, and clinical staff. Benefits (if applicable): • Competitive pay based on experience., • Health, dental, and vision insurance., • Paid time off and holidays., • Opportunities for professional development and growth.

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  • Wellness In Inwood
    Program Administrator
    Program Administrator
    2 months ago
    $65000–$75000 yearly
    Full-time
    Manhattan, New York

    The Program Director is responsible for overseeing the daily operations of the program, ensuring quality service delivery, and supervising staff in collaboration with the Clinical Director. This role focuses on maintaining compliance with program policies, implementing best practices, and enhancing client care. Program director is responsible for the overall management and administrative operations of an OASAS Part 822 treatment program. The Program Director must have supervisory experience. Responsibilities: Work under the Clinical Director to implement program policies, procedures, and protocols. Provide direct supervision to Case Managers, Client Care Coordinators, and other program staff, ensuring effective service delivery. Oversee the substance use treatment and recovery support services, ensuring alignment with Evidence-Based Practices (EBP) such as Motivational Interviewing (MI) and Trauma-Informed Care (TIC). Ensure all client services comply with regulatory requirements and organizational standards. Monitor and support staff in case management, crisis intervention, and discharge planning. Develop and implement strategies to enhance service quality, client engagement, and program outcomes. Review and ensure accurate documentation of client records, treatment plans, and progress notes. Collaborate with community agencies, healthcare providers, and referral sources to ensure seamless client care. Monitor program outcomes, prepare reports, and provide data analysis to measure effectiveness. Assist in incident management and crisis response, ensuring staff adhere to safety protocols. Participate in audits, compliance reviews, and quality improvement initiatives. Interview, hire, train, appraise, evaluate, discipline/terminate subordinate staff. Oversee monthly reporting, including to OASAS, executive management, STARS, legal references, and more. Manage comprehensive training needs of clinical and administrative staff. Build relationships with outside entities to increase referrals. Implement strategic plan for program growth. Ensure that all program staff upholds the agency's Code of Conduct/Code of Ethics and comply with all Federal, state and local law/regulation, including confidentiality and HIPAA privacy/security regulations. Lead weekly interdisciplinary team meetings/case conferences/QI. Perform other duties as assigned. Qualifications: Minimum of three (3) years of supervisory experience in a behavioral health, substance use, or social services setting. Experience in substance use treatment, mental health services, and supportive housing programs. Knowledge of clinical case management, discharge planning, and crisis intervention techniques. Strong leadership, communication, and organizational skills. Ability to train and mentor staff in Evidence-Based Practices (EBP). Proficiency in Microsoft Office Suite and electronic health record (EHR) systems. Currently hold a LMHC license in good standing. Bilingual (English/Spanish) preferred. Core Competencies: Leadership & Supervision: Guide and support a multi-disciplinary team to ensure high-quality service delivery. Program Development: Implement strategies that enhance program effectiveness and client outcomes. Compliance & Accountability: Maintain adherence to regulatory standards and internal policies. Communication & Collaboration: Engage with internal and external stakeholders to foster a strong support network. Problem-Solving & Adaptability: Address client needs and staff challenges proactively and efficiently. This position is a critical leadership role, requiring a strong clinical background, supervisory skills, and commitment to high-quality care. Job Types: Full-time, Part-time Pay: $65,000.00 - $75,000.00 per year Benefits: Paid time off Parental leave People with a criminal record are encouraged to apply Work Location: In person

    Immediate start!
    No experience
    Easy apply