1. Minimum of 2 years of management experience required, 2. Must hold a valid Jersey City Food Protection Certificate, 3. Experience in both kitchen and front-of-house operations required, 4. Ability to manage staff scheduling and labor cost control, 5. Proficient in food cost management, 6. Strong crisis management and problem-solving skills, 7. Excellent customer service and complaint handling abilities, 8. Capable of effective communication in English, 9. Familiar with delivery platforms such as Uber Eats and DoorDash, 10. Experienced with POS systems for order management
Bilingual Customer Service Representative / Front Desk Associate (Spanish-English) Company: TAXVANCE Location: [Your Location] Reports To: Office Manager 📋 Job Summary: TAXVANCE is seeking a friendly, organized, and bilingual (Spanish-English) Customer Service Representative / Front Desk Associate to serve as the first point of contact for our clients. This individual will be responsible for welcoming clients, managing appointments, answering inquiries, and supporting our tax preparation and financial services team. 🔑 Key Responsibilities: 🛎️ Front Desk & Client Support: • Greet clients in person, by phone, and via email with professionalism and warmth., • Answer client inquiries about tax services, document requirements, and appointment scheduling in both English and Spanish., • Schedule, confirm, and manage appointments., • Collect and verify client documentation for tax preparation., • Translate documents and verbal communication between clients and staff when necessary., • Maintain a clean, organized, and welcoming front office environment., • Support the tax preparers and management team with clerical tasks as needed., • Ensure confidentiality and security of client information in accordance with company policies and federal regulations. 📌 Qualifications: • High school diploma or equivalent (Associate’s degree preferred), • Fluent in both English and Spanish (spoken and written), • Prior customer service or front desk experience, preferably in a financial, tax, or office setting, • Strong communication, organizational, and problem-solving skills, • Proficient in Microsoft Office and basic office equipment, • Friendly, professional demeanor with a customer-first attitude 💵 Compensation & Benefits: • Competitive hourly wage (based on experience), • Paid training, • Seasonal and year-round employment opportunities, • Opportunities for advancement within TAXVANCE
We are looking to employ a knowledgeable and experienced Budtender to assist customers in selecting suitable cannabis products. The responsibilities of the Budtender include greeting and welcoming customers, informing the manager of customer complaints and operational issues, and sharing firsthand experiences of cannabis products to address customer concerns. You should also be able to answer customers’ questions regarding the different strains of cannabis, their medicinal uses, and methods of consumption. To be successful as a Budtender, you should keep abreast of the latest developments in cannabis laws to maintain legal compliance. Ultimately, and outstanding Budtender should be able to demonstrate excellent communication and customer service skills by ensuring that customers are well-informed and satisfied with their purchases. Budtender Responsibilities: Advising customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis. Keeping abreast of new cannabis products on the market as well as the latest industry trends through trade shows and research. Processing customers' payments using the dispensary's Point of Sale (POS) system. Ensuring that the dispensary is clean and well-organized at all times. Educating customers on the safe use of their selected cannabis products. Correctly weighing, packaging, and labeling cannabis products as required. Checking customers' identification documents to verify that they are of legal age. Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.