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Service supervisor jobs in Mount Vernon, New YorkCreate job alerts

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  • General Manager
    General Manager
    21 hours ago
    $25–$28 hourly
    Full-time
    Northeast Yonkers, Yonkers

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time General Manager to oversee our new Ridge Hill Kiosk in Yonkers, New York. This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!). The General Manager is responsible for the overall operation of their assigned store. This includes managing people operations, sales, inventory, and the guest service experience. JOB RESPONSIBILITIES • Completes store operational requirements by scheduling and assigning stations for employees, • Maintains store staff by recruiting, selecting, orienting, and training employees, • Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results, • Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor, • Upholds excellent standard of customer service, • Ensures availability of merchandise and services by communicating with vendors; maintaining inventories, • Maintains a safe and clean environment for customers and employees, • Rolls out new menu items to team members and communicates these changes throughout the retail space, • Processes weekly payroll in a timely and accurate manner, • Orders and maintains uniform supply and successfully holds all employees to uniform standard, • Addresses all maintenance issues JOB REQUIREMENTS • ServSafe Food handlers license required, • 2+ years of experience in a food retail management role preferred, • Prior experience managing a team required, • Excellent communication and problem-solving skills, • Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards, • Able to push/pull/lift 50 lbs of weight regularly, • Stand for extended periods of time regularly, • Walk up and down stairs regularly, • Stand, bend and reach for prolonged periods of time, • Ability to multi-task and thrive in a fast-paced environment PERKS + BENEFITS • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Paid Time Off - 3 Weeks / 120 Hours Total, • Paid Sick Time, • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Hourly Range $25---$28 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Dining Room Manager
    Dining Room Manager
    28 days ago
    Full-time
    Port Washington

    As a Dining Room Manager, you will be responsible for overseeing all aspects of the dining experience at the Manhasset Bay Yacht Club. This includes managing staff, ensuring high standards of service, maintaining a positive atmosphere, and coordinating with kitchen and event teams. You will play a key role in member satisfaction and operational efficiency.

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  • Floor Manager
    Floor Manager
    1 month ago
    Full-time
    Mott Haven, The Bronx

    Position Overview: The Floor Manager is responsible for overseeing daily operations on the floor, ensuring excellent customer service, smooth workflow, and staff efficiency. This role acts as a bridge between management, staff, and customers to maintain a positive and productive environment. Key Responsibilities: Supervise daily floor operations and ensure service standards are met Lead, support, and motivate staff to deliver excellent customer service Handle customer inquiries, complaints, and resolve issues promptly Monitor staff performance and provide coaching or training as needed Ensure proper staff scheduling and adequate floor coverage Maintain cleanliness, organization, and safety of the work area Coordinate with kitchen or back-of-house teams (for restaurants) Manage opening and closing procedures Monitor inventory levels and report shortages Ensure compliance with company policies and health & safety regulations Qualifications: Proven experience in a supervisory or management role (retail, hospitality, or similar) Strong leadership and communication skills Excellent problem-solving and customer service abilities Ability to work in a fast-paced environment Good organizational and multitasking skills Flexible availability, including evenings, weekends, and holidays Work Environment: Fast-paced and customer-facing setting (restaurant, retail store, or hospitality venue) Requires standing for long periods and active floor presence

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  • Field Supervisor / Driver (Quality Control & Operations)
    Field Supervisor / Driver (Quality Control & Operations)
    2 months ago
    $18–$25 hourly
    Part-time
    West Bronx, The Bronx

    We are seeking a reliable, detail-oriented Field Supervisor to oversee cleaning operations across multiple job sites. This role is responsible for driving between locations, managing staff performance, and ensuring all work meets company quality standards. Key Responsibilities: • Travel to multiple job sites daily, • Perform quality control inspections (photos/videos required), • Supervise and manage cleaning staff on-site, • Ensure all work meets company standards and client expectations, • Address issues immediately and report back to management, • Maintain professionalism and leadership at all times Requirements: • Valid driver’s license and reliable transportation, • Strong leadership and communication skills, • Ability to work independently and make decisions, • Attention to detail and high accountability, • Experience in cleaning, maintenance, or supervision is a plus Schedule: • Nights and weekends required (based on job schedules) Compensation: • Competitive pay based on experience, • Growth opportunity into management roles

    Immediate start!
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  • IT Field Technician
    IT Field Technician
    10 days ago
    $18–$21 hourly
    Full-time
    Parkchester, The Bronx

    Field Tech Officer (FTO) • Job Title: Field Tech Officer (Level 1 / 2 depending on experience), • Reports To: Technical Operations Lead / Service Manager, • Location: On-site at client premises (and remote when needed) Technical Responsibilities • Install, configure, and maintain desktops, laptops, printers, routers, and network devices., • Perform on-site troubleshooting of hardware, software, and network issues., • Install and configure operating systems (Windows/macOS) and common business software., • Manage device replacements, backups, antivirus, and patching., • Document every site visit, ticket resolution, and issue escalation., • Set up and support VoIP phones, surveillance systems, and other peripherals., • Provide basic support for cloud systems (Office 365, Google Workspace)., • Report recurring issues to leadership for root-cause analysis., • Handle emergency calls during business hours (or rotational after-hours if needed). Client-Facing / People Skills • Communicate clearly with non-technical clients — especially under pressure., • Listen actively and extract exact pain points., • Represent your company with professional appearance and punctuality., • Document notes for hand-off to other techs and for record-keeping., • Educate clients gently when necessary, without sounding arrogant or rushed., • Stay calm and composed even when dealing with frustrated clients., • Maintain confidentiality and respect client data. Requirements • 1+ years in IT support or technical field work (desktop/network support), • Working knowledge of basic networking (IP, DNS, DHCP), Windows, and cloud tools, • Willingness to travel between client sites, • Ability to lift and move equipment (~30lbs), • Comfortable using ticketing systems, documentation tools, remote access tools, • Certifications (preferred): CompTIA A+, Network+, Microsoft 365 Fundamentals Soft Skills • Problem-solver mindset — doesn’t freeze under pressure., • Doesn’t guess — knows when to escalate or double-check., • Treats clients like partners, not a burden., • Self-motivated — doesn’t need micromanagement, • Detailed — writes accurate ticket notes and documentation, • Time aware — knows how to triage onsite tasks under a schedule, • Curious — learns new tools, doesn’t stay stagnant

    Immediate start!
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  • Shift Leader
    Shift Leader
    22 days ago
    $20–$22 hourly
    Full-time
    East Bronx, The Bronx

    Job Title: Shift Lead Location: Juici Patties Reports To: Store Manager / Kitchen Management experience is required Job Summary: The Shift Lead at Juici Patties is responsible for supervising daily shift operations, ensuring smooth service, and maintaining high standards for customer satisfaction. You’ll support the team by coordinating tasks, managing workflow, and stepping in wherever help is needed — whether it’s at the counter, kitchen, or with customer service. This role requires strong leadership, excellent communication skills, and the ability to stay calm and organized during busy periods. Key Responsibilities: Lead the team during your shift to deliver excellent customer service and quality food Ensure all staff follow company policies, procedures, and health & safety regulations Assist with opening and closing duties, including cash handling and store cleanliness Handle customer inquiries, concerns, or complaints professionally and promptly Support kitchen and front-of-house staff to maintain smooth workflow Train and mentor new or junior team members during shifts Monitor inventory levels and communicate supply needs to management Report any operational issues to management Qualifications: Previous experience in a fast-paced food service environment preferred Strong leadership and problem-solving skills Excellent communication and interpersonal skills Ability to multitask and stay calm under pressure Positive attitude and team player mentality Benefits: Competitive pay Growth opportunities Friendly and supportive work environment

    Immediate start!
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  • Relationship Manager
    Relationship Manager
    29 days ago
    $15–$25 hourly
    Part-time
    North Riverdale, The Bronx

    POSITION OVERVIEW We're looking for a personable, motivated individual to generate leads through in-person outreach and relationship building. This is NOT a closing role. Your focus is to start conversations, build trust, and identify opportunities. Our sales team will handle consultations and project sales. Not estimating or design work Not an office-based position IDEAL CANDIDATE Friendly, confident, and professional Comfortable speaking with new people daily Organized, self-motivated, and reliable WHAT YOU'LL DO Visit residential buildings, co-ops, and condos in assigned neighborhoods Introduce our services to building staff (supers, managers, doormen) Build relationships with local businesses (pharmacies, urgent care, senior services) Distribute marketing materials strategically Capture and document leads and contacts Maintain organized notes using simple company systems Familiar with NYC neighborhoods is a plus COMPENSATION & GROWTH • Hourly base pay, • Performance bonuses for leads and results, • Growth opportunities within the company TOOLS & SUPPORT PROVIDED

    No experience
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  • Line Cook
    Line Cook
    1 month ago
    Full-time
    Englewood

    Job Summary: We are seeking a reliable and skilled Line Cook to join our kitchen team. The Line Cook is responsible for preparing ingredients, cooking menu items according to recipes, and maintaining a clean and organized workstation. The ideal candidate is able to work efficiently in a fast-paced environment while ensuring food quality and safety standards. Key Responsibilities: Prepare and cook menu items in accordance with recipes and standards Set up and stock workstations with necessary ingredients and supplies Ensure all food is prepared in a timely manner during service Maintain cleanliness and organization of the kitchen and work area Follow food safety and sanitation guidelines Assist with food prep tasks such as chopping, portioning, and marinating Monitor inventory levels and report shortages to the kitchen supervisor Work collaboratively with kitchen staff to ensure smooth operations Properly store food items and label them according to regulations Requirements: Proven experience as a Line Cook or similar role preferred Knowledge of cooking techniques and kitchen equipment Ability to work in a fast-paced environment Strong attention to detail and organizational skills Ability to stand for extended periods and lift up to 25–50 lbs Flexible schedule, including evenings, weekends, and holidays Food handler certification is a plus Preferred Qualifications: Culinary school training or equivalent experience Familiarity with various cuisines and cooking styles Team-oriented mindset with strong communication skills Work Environment: Fast-paced kitchen setting Exposure to heat, sharp tools, and kitchen equipment Standing for long periods and frequent movement 2-3 Vacancy

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  • Head Chef and Kitchen Manager
    Head Chef and Kitchen Manager
    1 month ago
    $17–$18 hourly
    Full-time
    West Bronx, The Bronx

    Job Summary We are seeking a dynamic and experienced Head Chef and Kitchen Manager to lead our culinary team with passion, precision, and innovation. This pivotal role combines creative menu development, exceptional food quality, and efficient kitchen operations to deliver an outstanding dining experience. The ideal candidate will excel in team leadership, food safety, and kitchen management, ensuring seamless service in a fast-paced, high-standard environment. This position offers an exciting opportunity to shape our culinary offerings while maintaining operational excellence and fostering a positive team culture. Duties Lead the overall management of the kitchen, including supervising culinary staff, ensuring adherence to food safety standards, and maintaining high-quality food production. Develop innovative menus that align with brand standards and cater to diverse dietary needs, including fine dining and catering services. Oversee inventory control and food management processes to minimize waste and optimize costs without compromising quality. Manage daily kitchen operations, including shift scheduling, food preparation, and ensuring timely food service delivery. Supervise banquet events and catering functions, coordinating with event planners to meet client specifications. Maintain strict compliance with health regulations and safety protocols related to food handling and sanitation. Foster a collaborative team environment through effective leadership, training, and mentorship of kitchen staff. Experience Proven experience as a Head Chef or Kitchen Manager in a high-volume restaurant or hospitality setting. Extensive culinary expertise with a strong background in food preparation, cooking techniques, and menu planning. Demonstrated supervisory experience managing diverse kitchen teams in fast-paced environments. Familiarity with banquet operations, catering services, and fine dining standards. Knowledge of inventory management systems, food safety regulations (such as HACCP), and food industry best practices. Experience overseeing dietary accommodations and managing the dietary department is highly desirable. Strong leadership skills with the ability to motivate staff, manage shifts effectively, and uphold exceptional service standards. Join us as we create memorable culinary experiences by leading with innovation, integrity, and enthusiasm! This role is integral to our success in delivering top-tier food service while nurturing a motivated team dedicated to excellence in every plate served. Pay: $17.00 - $18.00 per hour Benefits: Dental insurance Health insurance Paid time off Vision insurance Work Location: In person

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  • Bartender
    Bartender
    1 month ago
    $14–$20 hourly
    Full-time
    East Bronx, The Bronx

    LOCATED IN BRONX NY Position Overview We are seeking a high-performing Bartender who is not only skilled in mixology and guest experience, but also committed to personal and professional growth. This role is designed for individuals who want to elevate beyond bartending into leadership, operations, and revenue-driving responsibilities. Key Responsibilities Guest Experience Excellence Deliver exceptional, high-energy service to all guests Build rapport with clientele to create repeat business and loyalty Maintain full knowledge of menu offerings, specials, and upselling opportunities Revenue & Performance Growth Consistently meet and exceed sales targets (upselling, premium bottle service, etc.) Identify opportunities to increase average check size Support high-volume service while maintaining quality and speed Operational Excellence Maintain a clean, organized, and fully stocked bar at all times Follow all safety, sanitation, and compliance guidelines Accurately handle cash, POS systems, and inventory tracking Team Collaboration & Leadership Development Work closely with management and service staff to ensure seamless operations Assist in training new bartenders and barbacks as needed Take initiative in problem-solving during high-pressure situations Growth & Development Expectations Participate in ongoing training (mixology, service standards, leadership) Demonstrate progression in responsibility, performance, and accountability Show readiness to grow into roles such as Lead Bartender, Supervisor, or Manager Qualifications Previous bartending experience in a high-volume or upscale environment preferred Strong communication and interpersonal skills Ability to multitask and perform under pressure Sales-driven mindset with a focus on guest satisfaction Open to feedback, coaching, and continuous improvement What We Offer Performance-based growth opportunities Hands-on training and mentorship Fast-track advancement for top performers Dynamic, high-energy work environment Ideal Candidate You’re not just here to “bartend.” You’re here to build a skillset, increase your earning potential, and grow into a leadership role. You take ownership, move with urgency, and treat every shift like an opportunity to improve.

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