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Job Description About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results. Your Role at impact.com: The Head of Global Customer Enablement is responsible for defining the strategy, vision, and roadmap for all onboarding and continuous education programs within the Success organization with the ultimate goal of elevating the customer experience and driving measurable growth in our customers' businesses. The leader will oversee the team's portfolio of enablement programs—including learning support, materials development, presentations, ongoing coaching, and product adoption tracking with critical focus in delivering AI enablement, Supply Diversification with focus on Creator and planning the Success Growth Summit. This person manages and mentors a group of enablement professionals who are responsible for supporting all customer-facing commercial teams (Customer Success, Partnership Development, Onboarding, and Customer Solutions) What You'll Do: Team Leadership and Management: Participates with senior management to establish strategic plans and objectives, defining the vision and long-term roadmap for the global Customer Enablement function and ensuring alignment with the company's commercial goals and growth objectives. Annual Growth Summit Leadership: Own and execute the annual Customer Success Growth Summit. This includes all aspects of strategic planning, agenda development, content creation, speaker selection and coaching, logistics coordination, and flawless on-site delivery to ensure a high-impact experience for all attendees. Program Development: Design, develop, and implement a comprehensive enablement program for the global Customer Success team, including onboarding, ongoing training, and professional development initiatives. Content Creation: Create and maintain a library of high-quality enablement content, including training materials, playbooks, best practice guides, and internal documentation. Training and Delivery: Deliver engaging and effective training sessions, both in-person and virtual, on a variety of topics, including product knowledge, industry trends, customer success methodologies, and professional skills. Performance and Coaching: Partner with Customer Success leadership to identify performance gaps and develop targeted coaching and training programs to address them. Measurement and Analytics: Establish key performance indicators (KPIs) to measure the effectiveness of the enablement program and use data to continuously iterate and improve. Cross Functional Collaboration: Collaborate with cross-functional teams, including Sales, Product, and Marketing, to ensure that the Customer Success team is aligned with company-wide goals and has the resources they need to be successful. What You Bring: • 7+ years of experience in a customer success, sales enablement, or learning and development role, with at least 4 years in a management capacity (SaaS/B2B/Digital experience is a significant plus)., • Demonstrated experience managing large-scale events or programs, from conception to completion., • Proven track record of designing and delivering successful enablement programs for a B2B SaaS company., • Deep understanding of customer success principles and best practices., • Excellent communication, presentation, and facilitation skills., • Strong instructional design and content development skills., • Data-driven and analytical mindset with a focus on measuring the impact of enablement initiatives., • Ability to thrive in a fast-paced, high-growth environment. Salary Range: $200K-$230K base pay + 20% commission plan ($240K-$276K Potential Annual OTE), plus eligibility to receive a generous Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver. #LI_NewYork_NewYork #LI-AG1

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

The ideal candidate has at least 1 year of NYC restaurant cooking experience.Must have flexible availability and be able to work nights, weekends, and holidays as needed.Fine dining experience is a plus but not required.Come join the team at a .James Beard Award Semifinalist

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

NYC dining destination in the heart of the Meatpacking District, is seeking talented.Chef Danny Bowien, the visionary behind Mission Chinese.Join us in hosting a surreal dining experience where the serenity of Asia meets the flamboyance of 16th-century Paris.Ornate chandeliers, gilded details, and o

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Chef Sungchul Shim and the team behind Michelin awarded Kochi, as well as the well renowned casual concepts GUI, DonDon Korean BBQ, and Mari.Michelin starred (2022, 2023, 2024, 2025) Korean Hand Roll fine-dining restaurant in Hell's Kitchen that incorporates traditional Korean flavors and globa

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Nowon offers a dynamic dining experience that blends the bold flavors of Korean cuisine with the diverse culinary influences of New York City.Chef Jae is known for creative, crowd-pleasing dishes like the.With a lively ambiance set to nostalgic 90s and early 2000s hip-hop, Nowon delivers an unforget

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Line cooks are needed at Tribeca's highly regarded fine dining Korean restaurant.We are one of Tribeca's most exciting destination for haute cuisine, focused on increasing our reputation for quality food and service.General knowledge of cooking techniques, equipment and safe food handling proce

Kappo Masa is looking for a Line Cook to join our growing team.A menu helmed from world renowned Michelin Star chef Masa Takayama, Kappo Masa is looking for a candidate that will demonstrate their passion, talent, and dedication to their craft and to the culinary industry.Primary Responsib

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Dinex (Chef Daniel Boulud) and Lifeworks, is seeking a dedicated opening team who is looking for new challenges and future growth.The Line Cook is responsible for producing and executing Canapes, Stations, Plated Dinners, and Platters for our events.You will report directly

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

The BURGERHEAD Lead Line Cook will be responsible for prep and execution of menu items during service, carrying out menu items as set by ownership for our quick service concept that is built around chargrilled burgers, milkshakes, and various sides.This person will be responsible for replicating dis

Nowon delivers a lively Korean American dining experience that fuses bold Korean flavors with New York’s diverse influences.Chef Jae’s crowd-favorites, like the ‘Legendary’ Cheeseburger and ‘Chopped Cheese’ Rice Cakes, have earned wide media attention.Set to nosta

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Dynamo Room is a brand new steak house located at the recently developed Penn Station District in Manhattan.The raw bar & grill is the newest project from Sunday Hospitality (Rule of Thirds, Sunday In Brooklyn, Cafe Chelsea, Hotel Chelsea Lobby Bar, El Quijote, Bedford Post Inn), opening in Marc

Line Cook / Prep Cook to work alongside Chef Nakajima to assist in preparing different types of sushi, Japanese appetizers and bar food.The candidate will also prepare and present dishes and other similar menu creations to the exact specifications of the restaurant recipes and procedures, ensuring a

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

We’re building a small kitchen team and looking for a line cook who cares about food, pace, and precision.This is a hands on position for someone who takes pride in clean work and steady service.The focus of the role is execution.Cooking with consistency, maintaining standards, and keeping ser

Chama mama is a collection of cozy family restaurants that pays tribute to the Georgian culture and way of life.Our menu is reflective of the diverse influences that have shaped the Georgian nation and is informed by the home-made traditions of an authentically artisanal culture.We proudly subscribe

Selected in NY Times top 100 last three years.Eyval Restaurant is currently hiring culinary team members.Seeking experienced, professional, enthusiastic, and dedicated individuals to join our team.We are a kind and generous kitchen, we practice our craft with respect, dignity for food, and

Third Falcon is a small neighborhood restaurant in Fort Greene, Brooklyn.Serious cookery inspired by Northern French cuisine in a friendly, comfortable setting.We are looking for hardworking, creative cooks that are interested in learning and growing in a fast- paced environment.Fine dining or upsca

We’re a team of food lovers, excited to connect with customers, serve Brooklyn's best sandwiches and prepared foods, create magnificent cheese boards, and champion small batch specialty food makers in a retail environment.This is an opportunity to be part of a growing business with room to lea

Michelin star for the past 8 years in a row.Downstairs, the newly opened Bar, features an extensive raw bar selection and a menu consisting of "bites.Upstairs, in the formal dining room, we offer a multi course seasonal tasting menu.Join a young, ambitious, team of chefs and FOH professionals i

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl