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The Citi North America Emerging Payments team is responsible for driving commercialization and client adoption of innovative solutions across the region. The team partners closely across product, sales, technology, operations and risk to expand Citi's leadership in the rapidly transforming payments landscape. The North America Emerging Payments Product Manager, VP is a senior management level position, setting strategy and providing direction, leadership and budgetary management, etc. Additionally, this role will be responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life-cycles in coordination with the broader Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position. Responsibilities: • Drive commercialization of product with oversight of go-to-market strategy and execution, • Assume responsibility and leadership of product P&L, • Oversee strategic roadmap, development, launch, and marketing to gain maximum benefit from each product, • Oversee day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results, • Execute client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients, • Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create an advanced set of solutions, • Oversee all aspects of program life cycle management including market demands, technology trends, and the competitive field, • Achieve product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans, • Develop and communicate a business plan to approach the marketplace, and coordinate and implement team procedures, client problem resolutions and client management, • Help drive innovation by working with external partners/alliances to develop products, manage vendor relationships, and prepare agreements, • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications: • 7-10 years of relevant experience, • Experience managing across multi-function and/or global business, • Functional experience in marketing, credit, acquisitions, product management, product development, or analytics, • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements, • Ability to work unsupervised and adjust priorities quickly as circumstances dictate, • Consistently demonstrates clear and concise written and verbal communication, • Demonstrated analytical skills, • Demonstrated problem-solving and decision-making skills, • Consistently demonstrates clear and concise written and verbal communication, • Ability to work in a team-oriented environment Education: • Bachelor’s degree/University degree or equivalent experience, • Master’s degree preferred Job Family Group: Product Management and Development Job Family: Product Management Time Type: Full time Primary Location: New York New York United States Primary Location Full Time Salary Range: $129,840.00 - $194,760.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. Anticipated Posting Close Date: May 06, 2025 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review ___. View Citi’s ___ and the ___ poster.

The Senior e-Trading Engineer, VP is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems analysis and programming activities. We are seeking a highly skilled Senior Java Developer to join our Cash Equities Technology team. This role is ideal for developers passionate about building low latency, high throughput systems that drive electronic Equities trading. The successful candidate will combine deep Java expertise with a strong understanding of the equities business, the FIX protocol and OMS while demonstrating a collaborative and delivery-oriented mindset. Responsibilities: • Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements, • Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards, • Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint, • Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation, • Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals, • Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions, • Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary, • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency., • Design, develop, and optimize low latency and high throughput Java applications for Equities trading., • Implement scalable, ultra-low latency solutions for real-time order handling., • Develop and maintain integration with the FIX protocol to support electronic trading workflows., • Partner closely with traders and business analysts to deliver mission-critical solutions., • Create and maintain robust test coverage, including complex unit and integration tests using Cucumber., • Contribute to system architecture, performance tuning, and scalability improvements., • Work with DevOps and support teams to ensure operational stability and high system availability., • Leverage AI-powered development tools like GitHub CoPilot to boost productivity and innovation. Qualifications: • 6-10 years of relevant experience in Apps Development or systems analysis role, • Proven experience in low latency, high throughput system design and optimization., • Strong knowledge of Equities trading systems and the FIX protocol., • Proficient with Linux development, including Shell scripting and Python., • Hands-on experience with IntelliJ IDEA and Visual Studio Code., • Strong grasp of Gradle, Maven, and automated build processes., • Familiarity with DevOps tools such as Artifactory, GitHub, and uDeploy., • Experience with Single/multithreaded programming, garbage collection tuning, and memory management., • Familiarity with messaging systems like Kafka or Solace., • Understanding of modern CI/CD pipelines and containerization (Docker, Kubernetes)., • Experience working in Agile/Scrum teams and globally distributed environments., • Excellent problem-solving skills, with a focus on root cause analysis and continuous improvement., • Strong communication skills and a collaborative, team-oriented attitude Education: • Bachelor’s degree/University degree or equivalent experience, • Master’s degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Job Family Group: Technology Job Family: Applications Development Time Type: Full time Primary Location: Jersey City New Jersey United States Primary Location Full Time Salary Range: $142,320.00 - $213,480.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. Anticipated Posting Close Date: Aug 01, 2025 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review ___. View Citi’s ___ and the ___ poster.

About the job As Product Manager on the Disruption team, you will work at the intersection of the business, software development, data science, and user experience to create innovative products and intuitive user experiences to reduce the stress of traveling. You will have a competitive understanding of the travel landscape to facilitate the creation of successful new features. On any given day - whether you’re weighing the tradeoffs of offering new features, scoping and specifying solutions with partners, or shepherding features through development - your contribution will be critical to Hopper’s current and future success. Leveraging data science to solve customers’ problems is in Hopper’s DNA. While this began with helping customers save money by booking at the best time with our Price Prediction, we’ve also built a suite of novel Fintech products which help customers save money, retain optionality to cancel or change their trips as needed, and help them seamlessly rebook when they run into problems during their travel. This position is on the Disruption team, focused on solving that last problem. Hopper offers a product called Premium Disruption Assistance that helps our customers navigate flight delays, cancellations, or missed connections, and ultimately get where they want to be. If a customer experiences a disruption, they can rebook themselves on any airline – for free – or get a 100% refund of their trip cost. The Disruption team is expanding rapidly by creating new products, offering our existing products in new distribution channels, and scaling the business into an enterprise. As the Product Manager for the Disruption team, you are part of a cross functional team that is dedicated to this specific product; you will have immense impact, experience no gatekeeping, and no competing priorities, allowing you to truly focus on product work and your customers! \n What would your day-to-day look like: • Manage a product roadmap across several different business objectives, ensuring that we are executing against the highest impact items at any given time, and deliver things on time., • Work closely with external partners on new and existing implementations; earn and maintain trust by building good relationships., • Rapidly test sound hypotheses through new merchandising experiments at different points in the customer journey to increase revenue, • Talk to customers frequently to gather qualitative data, and quantify it, to deeply understand their problems (and/or our opportunities); survey customers frequently to collect feedback, • Conduct market research to understand traveler needs in different regions of the world, • Use data to identify user behavior and purchase patterns, which directly lead to hypotheses around opportunities that can be measurably validated/invalidated through simple experiments, • Build new products, end to end: from idea to research to design to development to customer service to optimization. This person will launch things from the ground up and grow them into mature products., • Work with customer service to understand and identify customer problem trends, • Work with back-end and front-end engineers, designers, legal, and many other stakeholders to launch innovative features quickly and bug-free, • Learn and use a diverse set of tools, especially analytics tools An ideal candidate has: • Thrived in a consumer product role and delivered delightful features at scale, • Strong experience, knowledge of, and/or keen interest in Fintech, Insurtech, or risk-based products, • An innovative and detail-oriented approach to problem-solving, • B2B and B2C experience, • Ability to navigate both the forest and the trees. Extreme attention to detail, and simultaneously the ability to think and operate strategically., • Exceptional ability to grasp, manage, and articulate complex systems, • Experience connecting innovative solutions to real-world, user problems with actual business needs of a rapidly scaling organization, • Technical depth that allows you to communicate with, understand, and earn the respect of world-class engineers and data scientists, • A track record of being proactive and persuading colleagues by constructing a compelling narrative both in-person and in-writing, • Past success analyzing data, drawing accurate conclusions, and adjusting strategy accordingly, • No ego, and a strong focus on doing what is right for the customer and the company Perks and benefits of working with us: • Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages., • Unlimited PTO., • Carrot Cash travel stipend., • Access to co-working space on demand through FlexDesk AND Work-from-home stipend., • Please ask us about our very generous parental leave, much above industry standards!., • Entrepreneurial culture where pushing limits and taking risks is everyday business., • Open communication with management and company leadership., • Small, dynamic teams = massive impact., • 100% employer paid Medical, Dental and Vision coverage for employees., • Access to Disability & Life insurance., • Health Reimbursement Account (HRA)., • DCA/ FSA and access to 401k plan \n$150,000 - $320,000 a yearThe yearly total compensation for this senior position ranges from 150 000$ to 320 000$ USD. Compensation will be determined by candidates' relevant qualifications, knowledge, skills and work experience. Total compensation will include a solid base salary and will also include equity (options / RSUs), sign-on bonus and other potential incentives.\n #posttoexternal

The Equity Research Product Manager provides full leadership and supervisory responsibility. The Product Manager is responsible for supporting the equity research product. The role will include organizing the equity research morning meetings, reviewing and driving research content across sectors, with the goal of monetizing and developing Research’s internal and external client franchise. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities. Responsibilities: • Strategically drive the equity research product pipeline, while ensuring consistency with the other regions as well as global goals, • Review research and work with Analysts to optimize the commercial relevance of the research product, identifying emergent themes and originating premium reports, sharing best practice, managing the pre-production of tactical and major reports., • Analyze product metrics, • Interact daily with Sales and Trading partners, • Closely collaborate with Strategists and Economists, • Liaise with Control Group, Supervisory Analyst, and Production on any day to day issues, • Develop and promote product enhancements to respond to client's demand, • Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure, • Build a culture of responsible finance, good governance and supervision, expense discipline and ethics, • Appropriately assess risk/reward of transactions when making business decisions; and ensure that all team members understand the need to do the same, demonstrating proper consideration for the firm’s reputation, • Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services; and ensure that all team members understand the need to do the same, • Adhere to all policies and procedures as defined by your role which will be communicated to you, • Obtain and maintain all registrations/licenses which are required for your role, within the appropriate timeframe, • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications: • 5-8 years capital markets experience (Buy-Side/Sell-Side, Sales & Trading, or IB), • Demonstrated interpersonal skills and collaborative working style, • Excellent written and verbal communication skills, • Proficient in MS Excel and PowerPoint and able to work with large data sets, • Self-starter with ability to solve problems independently, • Ability to execute in a large, matrixed organization, • Secure and maintain applicable licenses, • Series 7/SIE, 63/86/87/24 required or willing to obtain Education: • Bachelor’s/University degree or equivalent experience, • Additional Job Description The role will include organizing the equity research morning meetings, reviewing and driving research content across sectors, coordinating intra-day break-ins over the hoot, with the goal of monetizing and developing Research’s internal and external client franchise Job Family Group: Research Job Family: Research Product Time Type: Full time Primary Location: New York New York United States Primary Location Full Time Salary Range: $129,840.00 - $194,760.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. Anticipated Posting Close Date: Mar 20, 2025 Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review ___. View the "___" poster. View the ___. View the ___. View the ___ View the

rag & bone is looking for a Development and Production Manager to manage the development through production execution of the Men’s RTW business. The PM will partner with Design and Merchandising to be the conduit for communicating out Design’s seasonal styles, concepts and techniques into saleable garments while simultaneously achieving the categories’ IMU goals and timeline. The PM will oversee and develop the Product Management Associate’s skill sets. Responsibilities: Development & Production * • In partnership with VP of Development and Production, build department development calendar, • Communicate out key dates and deadlines to cross functional partners and vendors, • Develop best practices to ensure that internal teams and vendors meet deadlines, • Troubleshoot and communicate any potential risks and delays to cross functional teams, • Build and maintain seasonal WIP with the support of the Development and Production Assistant, • Partner with Design to ensure all details are laid out and communicated prior to season’s start, • Review design concepts and confirm feasibility for production, • Issue appropriate trials as needed for bulk approval (wash tests, technique execution, color approvals), • Work with Fabric R&D/Trim Team to ensure sample fabrics and trims are available and shipped to vendors, • Continually review allocation to ensure department and vendor sourcing strategy is met, • Report and communicate development ratios at every milestone to ensure seasonal budget is maintained, • Partner with vendors, designers, TD and sample room to ensure Proto, SMS, PP, TOP deadlines are met, • Collaborate with internal partners to ensure that BOM, Tech Packages and POs are accurate throughout development 69!!, • Collect and monitor booking dates for seasonal fabrics, • Position fabrics as needed with vendors, with the assistance of the Development and Production Assistant, • Review/Confirm final buys with internal partners, • Monitor seasonal liability materials and propose uses for future seasons, • Issue and maintain seasonal POs, • Maintain costing in our ERP systems throughout development and production, • Present costing at all development and production milestones, • Identify and troubleshoot costing challenges in partnership with Design and Merchandising, • Negotiate best cost on a style level with vendors, • Work to identify and platform franchise fabrics with cross functional partners and vendors, • Develop costing skills of Development and Production AssistantDeveloping Vendor Relationships, • Foster relationships with vendors, • Communicate business needs to factories, • Manage daily communication with vendors with the support of the Associate, • Evaluate vendors’ performance and make recommendations on sourcing matrix to VP of Production and Development, • Continually communicate and reinforce Design’s aesthetic and company’s quality standardsEnsuring Quality Standards, • Develop understanding of quality standards and partner with factories and raw material vendors to ensure quality standards are being met, • Troubleshoot potential risks, evaluate course of action to prevent future incidents, • Develop understanding of technical construction and partner with TD to ensure garment is sound, • Test garments that are potential risks through counter sourcing exercisesOngoing Development of Leadership Skills, • Foster and maintain strong cross functional relationships with Design, Merchandising and Technical Design., • Balance process and people management, • Bachelor’s Degree in Fashion or equivalent, preferred, • 5 year’s experience of Production and/or Product Development for a Fashion company, • Woven apparel experience, • Exceptional knowledge of product development and production cycle timelines., • Solution oriented, critical thinker with ability to balance multiple projects and priorities., • Highly detail oriented with outstanding follow up and follow through, • Proactive approach to anticipate issues and provide solutions, • Flexible/adaptable to work in a highly collaborative environment, • Leadership and relationship skillsBenefits, • Paid Time Off, • Clothing Allowance, • Generous Employee Discount, • Paid Parental Leave, • Membership to Calm and access to other wellness benefits, • Medical, dental, vision and ancillary benefits

Warby Parker is on the lookout for a motivated Product Manager to join our Business Systems Product Management team. In this role, you'll drive the product roadmap and business outcomes for a cross-functional product team concentrating on financial and order management systems. Key areas of focus for this role will include leading and optimizing technology solutions that support our Vision Insurance, Payments, and Order Management functions, along with opportunities to lead cross-functional projects that touch all aspects of our business. As a Product Manager of Business Systems, you'll find yourself at the crossroads of much of what we do—you'll influence and impact not only our internal operations but also the customer experience through the support of new product launches. Sound like your dream gig? Read on! What you'll do: • Manage the product team responsible for features used by our Business Systems teams, • Identify and lead the end-to-end lifecycles of features based on our business objectives, metrics, and analyses, ensuring timely delivery of effective solutions, • Build out a prioritized roadmap by collaborating and building strong relationships with stakeholders across our Vision Insurance, Finance, and Operations teams., • Partner closely with stakeholders to launch new features and products that create efficient business operations, always with the goal of delivering the best possible customer experience, • Mobilize and work closely with other members of our Digital Product and Technology teams to execute cross-functional projects Who you are: • Backed by 5+ years of overall experience and 3+ years owning a product roadmap for backend systems, internal tools, vision insurance, or payment solutions, • Someone who has direct experience with technology supporting core business functions like vision insurance, payments, and ERP order management—plus familiarity with foundational concepts such as journal entries, taxes, and payment platforms like Stripe., • A highly motivated self-starter who takes ownership of challenges, proactively seeks solutions, and thrives in a fast-paced environment, • Naturally curious and decisive—you dive into any available information and use those learnings to inform your decisions, • A well-rounded communicator and leader who can effectively manage stakeholders, build consensus across diverse functional groups, and present complex information with clarity to drive shared understanding and action., • A team player who's at ease acting as a leader on certain projects and a contributor on others, • Quick to act and able to make tough decisions when called for, leaning on your own background and knowledge of strategic business concepts, • Passionate about creating stellar products and eager to help others, • A strong analyst with intermediate knowledge of SQL, • Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE) Extra credit: • Familiarity with regulatory frameworks impacting healthcare and payments (e.g., HIPAA), • Experience as a software engineer or hands-on experience with API design, development, and integration with third-party software, • Experience with Oracle ERP, specifically the Order-to-Cash process, • Experience working at a direct-to-consumer or retail company Some benefits of working at Warby Parker for full-time employees: • Health, vision, and dental insurance, • Life and AD&D Insurance, • Flexible vacation policy, • Paid Holidays, • Retirement savings plan with a company match, • Parental leave (non-birthing parents included), • Short-term disability, • Employee Assistance Program (EAP), • Bereavement Support, • Education Reimbursement, • Free eyewear, • And more (just ask!) Warby Parker, in good faith, believes that the posted salary range is accurate for this role in New York at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. In addition to base salary, this role is also eligible to receive an equity bonus as part of the total compensation package. Details and eligibility will be discussed during the application process. New York Pay Range $131,250 - $150,000 USD Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic. About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

The IT Product Owner is a responsible for setting product management strategy, providing direction, leadership and budgetary management, etc. Additionally, this role will be responsible for the development of product roadmaps, product plans, strategies, and tactics while coordinating product lines through product life cycles in coordination with the broader Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position. Responsibilities: • Initiate the development process, documents project scope, product vision, prioritizes user stories, sets feature level priorities conducts demos and walkthroughs, • Holds themselves and Business Analysts accountable for writing stories/tasks that meet the Definition of Ready, • Drive alignment of peer Product teams and coordinates with / understands Stakeholder priorities to act as the voice of the customer, • Create, prioritize, and maintain a product backlog, • Performs/oversees user acceptance testing to identify and remedy defects and approves final testing results, • Develop methods to identify data patterns and trends in available data sources, perform data quality analytics and identify data challenges, • Contribute to Data Quality resolution strategies and practices, • Assist in data improvement initiatives in compliance with Citi Data Governance Policy, • Liaise with other areas of the firm to understand data challenges and solutions. Supports identification of data quality rules, thresholds, and other business requirements, • Has relevant business expertise and sufficient technology literacy, • Manage the strategic product development and/or existing product enhancement roadmap as well as program development including program launch and marketing to gain maximum benefit from each product, • Leverage internal/external partners and subject matter expertise to innovate and define new products/solutions as well as direct and oversee aspects of product development life cycle management including market demands, technology trends, and the competitive field, • Participate in formulation of strategies around resource allocation between traditional research and analytics solutions, and data focused solutions, • Manage the creation and negotiation of client agreements, Service Level Agreements (SLAs), and/or vendor contracts, manage and communicate business plans on market approach, and manage short-term resource planning, • Interface with operations and technology for process design and vendor procurement, • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications: • 10+ years of relevant experience in IT Product Management, • Experience leading cross-functional team to define and achieve high value business goals, • Diverse functional experience (e.g. marketing, credit, acquisitions, product development, analytics), • Demonstrated experience driving business innovation, leveraging management information, and data analytics to drive results, • Experience in scenario development and forecasting as well as experience serving clients, • Demonstrated knowledge of product development, financial acumen, and investment processes across asset classes, • Ability to work unsupervised and adjust priorities quickly as circumstances dictate, • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements, • Demonstrated problem-solving and decision-making skills, • Demonstrated analytical and influencing skills, • Consistently demonstrates clear and concise written and verbal communication Education: • Bachelor of Technology or Computer Science Job Family Group: Technology Job Family: Technology Project Management Time Type: Full time Primary Location: Rutherford New Jersey United States Primary Location Full Time Salary Range: $163,600.00 - $245,400.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Anticipated Posting Close Date: Jun 13, 2025 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review ___. View Citi’s ___ and the ___ poster.

Prime Service Tech is working on multi-year growth initiative and consent order data remediation deliverables and as part of it, we are expanding our platform offering to markets quants and product development to build analytics using Python, hosting new data platform, creating new data pipelines and building robust monitoring and observability capabilities for Prime Tech. The senior developer will work on building data pipelines, creating APIs to access data, working closely with product development and quants and other teams within Prime Services Technology. The Big Data and Java developer is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems analysis and programming activities. They will be responsible for frameworks and platforms and work with development managers and leads in that functional area and ensure common solutions and strategic architecture is consistently implemented across Prime & Clearing & Equities org and broader markets technology. The role requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Will be accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Responsibilities: • Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements, • Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards, • Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint, • Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation, • Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals, • Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions, • Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary, • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: • Minimum of 8-10 years of hands on development experience, • At least 5 years of working as a lead developer on JAVA backends, • Understanding of design patterns and hand on coding skills ., • Understanding of latest java versions along with Executor patterns , Stream API , Lambda etc. . Deep understanding of data structures also required along with basic principles of Java ., • Understanding of Linux , Bash and basic scripting along basics like Unix group , hostgroup etc ., • Understanding of RDBMS vs NO SQL vs Columnar Databases . Understanding of the file formats like Parquet , Avro , ORC, Iceberg etc. also required ., • Experience working on Microservice Architecture , Containerization and Orchestration ., • Working experience of using telemetry specifically open telemetry , ELK , Grafana , Prometheus etc. ., • Understanding of MQ and Kafka ., • Prior work experience working in Capital Markets trade processing is a plus, • Ability to adjust priorities quickly as circumstances dictate, • Demonstrated leadership and project management skills, • Consistently demonstrates clear and concise written and verbal communication Education: • Bachelor’s degree/University degree or equivalent experience, • Master’s degree preferred Job Family Group: Technology Job Family: Applications Development Time Type: Full time Primary Location: Jersey City New Jersey United States Primary Location Full Time Salary Range: $142,320.00 - $213,480.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. Anticipated Posting Close Date: Apr 24, 2025 Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review ___. View the "___" poster. View the ___. View the ___. View the ___ View the

About Sony Music Entertainment At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time. Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship. Sony Music Entertainment is a member of the Sony family of global companies. In this role, the Cyber Security Specialist will help support our threat intelligence strategy and operations, oversee brand and executive protection initiatives, and conduct advanced OSINT investigations. In this role, you’ll apply your expertise in cyber threat intelligence, publicly available information (PAI), and digital investigations to identify, analyze, and mitigate threats to our people, assets, and digital presence. You'll be responsible for translating intelligence into actionable insights, helping to shape enterprise-wide security strategies and supporting executive-level risk mitigation. • Determine changes in the threat landscape, tracking cyber threat actors and campaigns, and provide recommendations relevant to our tech stack to reduce risk and threat exposure, providing context and prioritization information to support teams., • Make strategic observations about future cyber and fraud trends to help improve detection and tactical response., • Demonstrate skills in conducting investigations with a focus on attribution through OSINT techniques, social media research, publicly available information (PAI) and other similar investigative methods., • Develop strategies and plans for the collection of threat intelligence to address and remediate intelligence gaps, including the tools and methodologies needed to accomplish the task., • Streamline existing processes and workflows to increase efficiency and/or speed., • Analyze security and abuse incidents to derive insight into attack vectors and tactics, techniques, procedures (TTPs)., • Maintain a threat intelligence and investigation workflow, playbook, ticketing, including capturing standard threat intelligence metrics and reporting., • Assist in the design of and support threat intelligence strategy to align it with organizational risk priorities and business objectives., • Oversee brand and executive protection operations, including monitoring for impersonation threats, doxxing, reputational risks, and targeted harassment., • Identify, maintain, and address Priority Intelligence Requirements (PIRs) by collaborating with stakeholders to ensure threat intelligence efforts are aligned with organizational objectives and evolving threat landscapes., • Bachelor’s Degree in Information Technology or Cyber Security. A Dual Major/Specialization in Human Behavior and Psychology or Corporate Communications and Journalism along with IT or Cyber Security would also be preferred., • Minimum four years of experience in Information Technology or at least two years of experience in Cyber Security., • GIAC Cyber Threat Intelligence, GIAC Open Source Intelligence, EC-Council’s Certified Threat Intelligence Analyst (CTIA) or Mandiant Cyber Threat Intelligence Analysis certifications are a plus., • Knowledge of MITRE ATT&CK framework and other threat intelligence frameworks and tools., • Excellent writing skills and ability to tailor investigative reports/briefings to the intended audience., • Ability to create, organize, and analyze complex data sets while maintaining a high level of accuracy., • Ability to manage multiple investigations simultaneously with competing priorities and deadlines., • Display sound judgment, critical thinking, and strong attention to detail., • Proficient in Cyber Risk Communications: presenting technical topics to non-technical audiences to enhance understanding or promote vigilance or informed decision making., • Communicating with executives and their teams to help drive threat intelligence initiatives and safeguard their digital footprint., • Ability to communicate effectively with various teams with advanced verbal/written/presentation skills., • Building and maintaining stakeholder relationships What You Will Achieve • The ability to shape and direct the threat intelligence program for a multi-national corporation., • Mentorship from experienced professionals with decades of experience., • A collaborative and supportive work environment with the freedom to pursue your own interests, curiosities or ideas., • You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day, • A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best, • An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching, • Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans, • Investment in your professional growth and development enabling you to thrive in our vibrant community., • The space to accelerate progress, positively disrupt, and create what happens next, • Time off for a winter recess Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law. The anticipated annual base salary does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. New York Pay Range $120,000 - $135,000 USD

This role is ideal for ambitious TypeScript engineers with entrepreneurial goals. We are looking for a TypeScript expert to lead the development of Fern’s TypeScript SDK generator. Your work will directly influence the experience of thousands of developers using SDKs for companies like ___, ___, ___, ___, and more. You'll define what high quality looks like in TypeScript SDKs and help set the standard for the broader TypeScript community. Many of us are former or future founders, and this is an opportunity to scale a company from $1M to $10M ARR while partnering with fast-growing tech companies shaping the future of software. We value in-person collaboration and work out of our office in the Williamsburg neighborhood of Brooklyn. Sound like you? Get in touch. * Define TypeScript best practices. You’ll set the tone for how a modern TypeScript SDK should feel — readable, idiomatic, and a joy to use. We’re constantly raising the bar to make our SDKs the best in the industry. This is more than code generation; it's about crafting TypeScript libraries that developers trust and love. * Build out our compiler. You'll own core components of our ___, defining the primitives that power every one of our SDKs. You’ll implement new capabilities like ___ and ___, and push the boundaries of what a generated SDK can offer. * Engage with the TypeScript community. You’ll stay on top of modern TypeScript tools and frameworks, incorporate best practices, and work directly with developers through GitHub issues and community forums to evolve the SDK based on real-world needs. * Build our team. You'll work closely with our CEO and CTO to recruit and mentor new engineers as we scale. * Deep experience with modern TypeScript tools, such as ___, ___, and ___. * Strong grasp of TypeScript’s evolving ecosystem — from runtimes like ___ and ___ to emerging standards like ___. * Enthusiasm for shaping language communities, like ___, our C# engineer who ___ with the .NET team. * An eye for crafting a great developer experience. * (Bonus) You've worked in a high-growth SaaS company * (Bonus) Experience working with the OpenAPI specification, Conjure (Palantir), or Smithy (AWS) * Kind teammates who work hard * First-hand experience building an early-stage startup * Living proximity bonus of $18,000 per year if you choose to live near the office * Meals (breakfast, lunch, and dinner) at the office * Health, dental, and vision insurance * Unlimited vacation * Domestic and international team ___ Domestic and international team * Microservices: Express (Node.js), FastAPI (Python) * Postgres + Prisma ORM (Database) * Anthropic + Bedrock (LLM) * Fern (API) * AWS (Cloud) * Phone screen with a founder * Three interviews: one coding, one decomp, one behavioral * Onsite with our team

The Full Stack Developer Lead is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems analysis and programming activities. Responsibilities: • Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements, • Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards, • Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint, • Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation, • Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals, • Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions, • Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary, • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: • 6-10 years of relevant experience in Apps Development, • 5+ years of development in C# or Java, • 5+ years of database development in MS SQL or Oracle, • 5+ years of JavaScript Framework development (preferably Angular 16 development), • 3+ years of working with microservices and containerization technologies; including Docker, Kubernetes and OpenShift, • Extensive experience in continuous development, integration and testing, • Experience in technical analysis and recommendations, • Experience in managing and implementing successful projects, • Subject Matter Expert (SME) in at least one area of Applications Development, • Ability to adjust priorities quickly as circumstances dictate, • Demonstrated leadership and project management skills, • Consistently demonstrates clear and concise written and verbal communication Education: • Bachelor’s degree/University degree or equivalent experience, • Master’s degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Job Family Group: Technology Job Family: Applications Development Time Type: Full time Primary Location: New York New York United States Primary Location Full Time Salary Range: $142,320.00 - $213,480.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. Anticipated Posting Close Date: Apr 08, 2025 Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review ___. View the "___" poster. View the ___. View the ___. View the ___ View the

This role is ideal for ambitious Ruby engineers with entrepreneurial goals. We are looking for a Ruby expert to lead the development of Fern’s Ruby SDK generator. Your work will directly influence the experience of thousands of developers using SDKs for companies like ___, ___, ___, ___, and more. You'll define what high quality looks like in Ruby SDKs and help set the standard for the broader Ruby community. Many of us are former or future founders, and this is an opportunity to scale a company from $1M to $10M ARR while partnering with fast-growing tech companies shaping the future of software. We value in-person collaboration and work out of our office in the Williamsburg neighborhood of Brooklyn. Sound like you? Get in touch. * Define Ruby best practices. You’ll set the tone for how a modern Ruby SDK should feel — readable, idiomatic, and a joy to use. We’re constantly raising the bar to make our SDKs the best in the industry. This is more than code generation; it's about crafting Ruby libraries that developers trust and love. * Build out our compiler. You'll own core components of our ___, defining the primitives that power every one of our SDKs. You’ll implement new capabilities like ___ and ___, and push the boundaries of what a generated SDK can offer. * Engage with the Ruby community. You’ll stay on top of modern Ruby tools and frameworks, incorporate best practices, and work directly with developers through GitHub issues and community forums to evolve the SDK based on real-world needs. * Build our team. You'll work closely with our CEO and CTO to recruit and mentor new engineers as we scale. * Deep experience with modern Ruby tools, such as ___, ___, and ___. * Strong grasp of Ruby’s evolving ecosystem — from type checking with ___ and ___ to emerging standards like ___. * Enthusiasm for shaping language communities, like ___, our C# engineer who ___ with the .NET team. * An eye for crafting a great developer experience. * (Bonus) You've worked in a high-growth SaaS company * (Bonus) Experience working with the OpenAPI specification, Conjure (Palantir), or Smithy (AWS) * Kind teammates who work hard * First-hand experience building an early-stage startup * Living proximity bonus of $18,000 per year if you choose to live near the office * Meals (breakfast, lunch, and dinner) at the office * Health, dental, and vision insurance * Unlimited vacation * Domestic and international team ___ Domestic and international team * Microservices: Express (Node.js), FastAPI (Python) * Postgres + Prisma ORM (Database) * Anthropic + Bedrock (LLM) * Fern (API) * AWS (Cloud) * Phone screen with a founder * Three interviews: one coding, one decomp, one behavioral * Onsite with our team

This role is ideal for ambitious PHP engineers with entrepreneurial goals. We are looking for a PHP expert to lead the development of Fern’s PHP SDK generator. Your work will directly influence the experience of thousands of developers using SDKs for companies like ___, ___, ___, ___, and more. You'll define what high quality looks like in PHP SDKs and help set the standard for the broader PHP community. Many of us are former or future founders, and this is an opportunity to scale a company from $1M to $10M ARR while partnering with fast-growing tech companies shaping the future of software. We value in-person collaboration and work out of our office in the Williamsburg neighborhood of Brooklyn. Sound like you? Get in touch. * Define PHP best practices. You’ll set the tone for how a modern PHP SDK should feel — readable, idiomatic, and a joy to use. We’re constantly raising the bar to make our SDKs the best in the industry. This is more than code generation; it's about crafting PHP libraries that developers trust and love. * Build out our compiler. You'll own core components of our ___, defining the primitives that power every one of our SDKs. You’ll implement new capabilities like ___ and ___, and push the boundaries of what a generated SDK can offer. * Engage with the PHP community. You’ll stay on top of modern PHP tools and frameworks, incorporate best practices, and work directly with developers through GitHub issues and community forums to evolve the SDK based on real-world needs. * Build our team. You'll work closely with our CEO and CTO to recruit and mentor new engineers as we scale. * Deep experience with modern PHP tools, such as ___, ___, ___, and ___ Deep experience with modern PHP tools, such as , , , and * Strong grasp of PHP’s evolving ecosystem — from type checking to emerging standards like ___ and ___ Strong grasp of PHP’s evolving ecosystem — from type checking to emerging standards like and * Enthusiasm for shaping language communities, like ___, our C# engineer who ___ with the .NET team * An eye for crafting a great developer experience * (Bonus) You've worked in a high-growth SaaS company * (Bonus) Experience working with the OpenAPI specification, Conjure (Palantir), or Smithy (AWS) * Kind teammates who work hard * First-hand experience building an early-stage startup * Living proximity bonus of $18,000 per year if you choose to live near the office * Meals (breakfast, lunch, and dinner) at the office * Health, dental, and vision insurance * Unlimited vacation * Domestic and international team ___ Domestic and international team * Microservices: Express (Node.js), FastAPI (Python) * Postgres + Prisma ORM (Database) * Anthropic + Bedrock (LLM) * Fern (API) * AWS (Cloud) * Phone screen with a founder * Three interviews: one coding, one decomp, one behavioral * Onsite with our team

Description Position Overview: We are seeking a detail-oriented Senior Accounts Payable Specialist to join our Finance team. This role is responsible for managing the full Accounts Payable process, ensuring accuracy, compliance, and timely processing of invoices and payments. The ideal candidate will have strong analytical skills, excellent time management, and the ability to supervise and collaborate across departments. • Invoice Processing & Reconciliation: Efficiently manage the end-to-end invoice processing workflow using NorthStar and BirchStreet, ensuring timely reconciliation and resolution of any discrepancies between invoices and purchase orders. Proactively investigate and address variances to maintain financial accuracy., • Vendor & Accounts Management: Maintain a structured and detailed record of vendor transactions while fostering strong professional relationships. Act as the primary point of contact for vendor inquiries, ensuring prompt and effective resolution of payment-related issues., • Accounts Payable Oversight: Regularly reconcile accounts payable aging reports to ensure accuracy in financial reporting. Identify potential risks, discrepancies, or outstanding balances and collaborate with internal teams to resolve them efficiently., • Payment Processing & Financial Compliance: Oversee the processing of weekly payments, including paper checks and electronic transactions, ensuring compliance with company policies and financial regulations. Monitor cash flow impact and implement best practices for payment scheduling., • Corporate Credit Card Management: Administer corporate credit card transactions, ensuring all expenditures are accurately documented, reconciled, and approved. Develop streamlined approval workflows to enhance efficiency while maintaining compliance., • Regulatory & Tax Compliance: Prepare and distribute annual 1099 tax forms, ensuring adherence to IRS regulations. Maintain meticulous records of vendor classifications and payment history to support tax compliance efforts., • Financial Reporting & Audit Support: Assist in critical financial operations, including month-end and year-end closing procedures, budget analysis, and external audits. Generate detailed financial reports and provide data-driven insights to support decision-making processes., • Multi-Tasking & Prioritization: Demonstrates the ability to efficiently manage multiple responsibilities in a dynamic environment while upholding a high level of accuracy and attention to detail. Quickly adapts to shifting priorities without compromising on quality., • Leadership & Team Collaboration: Exercises strong leadership capabilities by providing clear guidance and mentorship. Proactively supports team members, fostering a culture of accountability and continuous improvement., • Financial Acumen & Problem-Solving: Leverages strong numerical aptitude to analyze financial data, detect anomalies, and implement corrective measures. Employs strategic thinking to optimize workflows and improve financial processes., • Communication & Stakeholder Engagement: Possesses exceptional written and verbal communication skills, ensuring clarity and professionalism in all interactions. Effectively engages with vendors, colleagues, and executives to facilitate smooth financial operations., • Ownership & Quality Assurance: Takes full accountability for work outputs, consistently striving for precision, efficiency, and excellence. Implements best practices to uphold the highest standards in financial processing and reporting., • Adaptability & Resilience: Thrives in fast-paced, high-pressure environments, demonstrating the ability to pivot quickly in response to business needs or regulatory changes. Maintains composure and efficiency under tight deadlines., • Self-Motivation & Initiative: Displays a proactive mindset, anticipating potential challenges and taking preemptive action. Seeks opportunities for process improvements and contributes innovative solutions to enhance financial operations., • Conflict Resolution & Professionalism: Handles challenging financial discrepancies, vendor disputes, and urgent requests with diplomacy and professionalism. Leverages negotiation and problem-solving skills to drive positive outcomes., • Technical Proficiency & Digital Tools: Demonstrates a high level of proficiency in financial software, ERP systems, and Microsoft Office Suite, with a focus on Excel-based reporting and data analysis. Maintains excellent phone etiquette and digital communication skills., • Time Management & Deadline Sensitivity: Works with precision under time-sensitive conditions, ensuring all deliverables meet strict deadlines while maintaining a high standard of work. Navigates urgent financial tasks with efficiency and focus., • Interpersonal Skills & Relationship Building: Establishes and nurtures collaborative, trust-based relationships with colleagues, vendors, and external partners, contributing to a positive and productive work environment., • Organizational Excellence & Compliance Adherence: Maintains meticulous financial records, applies sound judgment in decision-making, and follows detailed financial policies and procedures to ensure operational integrity., • Work Environment Considerations: The role primarily involves working at a desk, with frequent engagement in computer-based financial tasks, data entry, and phone correspondence. Must be comfortable handling repetitive, detail-intensive work while maintaining efficiency. Requirements Education and Experience: • Minimum 4 years of Accounts Payable experience., • High school diploma or GED required (Accounting background preferred)., • Proficiency in Microsoft Office; NorthStar experience is a plus., • Strong numerical aptitude and customer service skills., • Ability to multitask, meet deadlines, and work independently., • Excellent written and verbal communication skills.

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment rega

Qualifications You qualify for the GL-5 grade level if you possess one of the following: Experience: One year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques t

Strong energy analysis capabilities with sound technical fundamentals to deliver energy analysis in a timely and effective manner. Experience working effectively with sub-contractors, potential future sub-contractors, and other project stakeholders to effectively develop and implement energy project

Job Description Support the Executive Chef in providing leadership, direction and motivation to the culinary team, ensuring the successful execution of daily department operations and that consistent, high quality product is produced. Responsible for all culinary functions and staff in assigned kitchen. Strives to continually improve guest and team member engagement and maximize the financial performance of the department. Responsibilities: * Supervise daily culinary operations in assigned kitchen and ensure compliance with all policies, standards and procedures. Understand team member positions well enough to perform duties in team members’ absence. * Schedule team members to business demands and track team member time and attendance. * Manage staffing levels to ensure that guest service, operational needs and financial objectives are met. * Ensure compliance with food handling and sanitation standards. Follow proper handling and correct temperatures of all food products. * Regularly estimate production needs and communicate to culinary team. * Prepare and cook food. Assist in determining how food should be presented and create innovative, attractive food displays. * Maintain purchasing, receiving and food storage standards. * Ensure regular, ongoing communication occurs (e.g. daily rallies, divisional/departmental meetings, attendance at regular and ad hoc hotel meetings). * Ensure team member recognition is taking place on all shifts and participate in all team member recognition programs. Celebrate successes and publicly recognize the contributions of team members. * Solicit team member feedback, utilize an “open door” policy and review team member engagement results to identify and address team member problems or concerns. * Stay informed of market trends and introduce new products and services to drive guest engagement, increase revenue and ensure a competitive position in the market. * Ensure proper controls are in place and polices are established and followed by all team members and are administered fairly and consistently, disciplinary procedures and documentation are completed according to standard. * Participate in the development and implementation of corrective action plans to improve guest satisfaction and strive to improve quality. * Identify opportunities to optimize performance and create value by challenging existing processes, encouraging innovation and driving necessary change. * Communicate the impact of the department’s operations on the property’s operational and financial goals and objectives and achieve or exceed budgeted goals. Achieve and exceed goals including performance goals, budget goals, team goals, etc. * Review guest comments, guest satisfaction results and other data to identify areas for improvement. Respond to and handle guest opportunities and challenges. * Establish and maintain open, collaborative internal and external relationships and ensure direct reports do the same. Assist team in developing lasting relationships with guests to secure repeat business. Serve as a role model to demonstrate appropriate behaviors. * Provide inspirational leadership to enliven the 1 Hotels Vision, Mission and Compass; deliver on Our Promise, provide Good-Natured Service and uphold our Brand Pillars. * Recruit and select talented team members who will enhance the 1 Hotels culture and demonstrate functional expertise; ensuring staffing levels are appropriate to meet business demands. * Train department team members; plan, assign and direct work; reward and discipline team members; address complaints and resolve problems. Provide guidance and direction to subordinates through coaching, counseling, mentoring, and reviewing performance. Empower team members to deliver the ultimate guest experience. Observe team member service behaviors and provide ongoing feedback. * Utilize interpersonal and communication skills to lead, influence and inspire others; advocate sound business decisions; demonstrate honesty and integrity; lead by example. * Build and maintain an organizational culture that maximizes guest and team member engagement and attracts top talent. Requirements: * Must be at least 21 years of age * Strong interpersonal relations and leadership abilities. Exemplifies a passionate “can do” attitude with natural leadership and motivational skills * Prior experience in a quality hotel, restaurant or bar brand; depth of knowledge of excel, purchasing and control procedures, cost controls and DOH procedures * Knowledge of Food and Beverage and Culinary operations; track record of strong leadership and strategic planning skills; and proven achievements in optimizing guest and team member engagement * Working knowledge of Food & Beverage operations, financials and budgeting systems with a clear understanding of cost controls and driving top line revenue * Excellent organizational, verbal and written communication skills * Well versed in culinary financial aspects * Technically savvy and familiar with culinary operating/budgeting systems and spreadsheets. * Ability to identify and solve problems. * Professional & appropriate business appearance and demeanor aligned with the 1 Hotel brand and culture. * Excellent verbal and written communication skills. * Flexibility to meet the demands of a 24-hour operation

Job DescriptionSous Chef New York, NY A premier luxury hospitality group is seeking a talented and driven Sous Chef to join its culinary leadership team in a high-profile, design-forward restaurant setting. This role is ideal for an individual with a passion for elevated cuisine, strong operational discipline, and a desire to lead in a fast-paced, guest-centered environment.Working closely with the Executive Chef, you will help oversee all kitchen operations, uphold the highest culinary standards, and cultivate a collaborative, high-performing team culture. This position requires hands-on leadership, strategic thinking, and a commitment to delivering consistently exceptional dining experiences. Key Responsibilities • Inspire, coach, and mentor kitchen staff, supporting growth through structured training and real-time feedback, • Collaborate with the Executive Chef to lead daily kitchen operations and long-term team development, including hiring and onboarding, • Maintain strong oversight of food and labor costs, inventory management, and operational reporting to align with business goals, • Monitor all culinary processes and procedures to ensure top-tier food quality, consistency, and adherence to safety and sanitation guidelines, • Lead line checks, manage prep execution, and expedite during service to guarantee smooth operations and timely service, • Support documentation of key insights, prep standards, and shift updates to ensure communication clarity across all levels of the team, • Step into a leadership role in the Executive Chef’s absence, ensuring kitchen continuity and alignment on culinary goals, • Champion high standards of hospitality and professionalism in a constantly evolving environmentWhat We’re Looking For, • Minimum 3 years of experience as a Sous Chef in a high-volume, upscale or fine dining environment, • Strong knowledge of kitchen operations, cost controls, inventory systems, and team leadership, • Skilled in Microsoft Excel and inventory platforms (such as Foodager or comparable systems), • Advanced culinary training and technical skill, with an eye for detail and a high standard of execution, • Self-motivated, solutions-oriented, and capable of making sound decisions independently and collaboratively, • Excellent communication skills, both verbal and written, • Culinary degree preferred but not requiredIf you have the expertise, leadership skills, and passion for delivering exceptional culinary experiences, we encourage you to apply today.

Job DescriptionPosition Overview Reporting to the Director of Food & Beverage, the Chef de Cuisine (CDC) is the culinary leader for all Hyatt F&B venues on property-signature restaurant, bar/lounge, banquets, room service, colleague cafeteria, and support areas. Although titled CDC, the role carries full Executive Chef authority for strategy, operations, people, and financial performance. Key Responsibilities1. Culinary Leadership & Menu Innovation • Champion Hyatt brand standards while driving seasonal, locally inspired, and profit‑focused menus., • Personally execute or oversee critical production and plate presentations; demonstrate new techniques and equipment to staff., • Lead quarterly menu‑engineering sessions; retire low performers and launch trend‑forward, standards‑compliant items., • Create decorative food displays for banquets and special functions.2. Daily Kitchen Operations, • Provide hands‑on direction for all back‑of‑house (BOH) teams across every outlet, including stewarding and purchasing., • Review staffing levels daily to balance guest service, labor budgets, and business volume; step onto the line or re‑deploy talent when gaps occur., • Conduct pre‑shift line checks, lead pre‑service huddles, and maintain visible presence during peak periods and VIP events., • Ensure flawless food‑allergy handling, temperature controls, HACCP logs, and zero critical health violations.3. Financial & Resource Management, • Own BOH P&L lines-food cost, labor, supplies, uniforms, equipment., • Negotiate with vendors, approve orders, and manage inventory turns; issue weekly flash reports and variance analyses., • Develop and enforce purchasing/receiving guidelines and waste‑reduction controls.4. People Development & HR Compliance, • Recruit, hire, onboard, schedule, and develop a 25 + person multi‑outlet culinary brigade., • Set clear performance goals; deliver 90‑day, annual, and corrective reviews., • Foster an open‑door culture of trust, mentorship, and mutual respect; solicit feedback and address concerns swiftly., • Train associates on fundamentals of great cooking, plate presentation, and Hyatt service behaviors., • Administer progressive discipline and documentation in accordance with SOPs/LSOPs and support the Peer Review Process.5. Safety, Sanitation & Maintenance, • Enforce ServSafe and local regulations; ensure staff maintain required certifications., • Communicate and monitor safety codes; champion a "safety‑first" culture., • Coordinate all kitchen equipment repair and preventive maintenance; submit capital requests as needed.6. Guest Satisfaction & Service Excellence, • Actively engage with guests; gather and act on feedback via comment cards, guest‑satisfaction surveys, and social channels., • Empower staff to exceed guest expectations; provide real‑time coaching and recognition., • Partner with Marketing on culinary storytelling and on‑brand activations.7. Administration & Communication, • Prepare budgets, forecasts, and strategic plans for culinary operations., • Provide timely, accurate information to executive leadership, managers, and colleagues (written, verbal, e‑mail, meetings). Detail Experience Proven success as Executive Chef, CDC, or equivalent in high‑volume, upscale kitchens (hotel or multi‑concept restaurant highly preferred). Expertise Classical and modern techniques, cost control, inventory systems, HACCP, menu engineering, and current culinary trends. Leadership Visionary, hands‑on mentor with strong interpersonal and communication skills; models integrity and sound business judgment. Technical Proficient in BOH software (inventory, scheduling, recipe costing); MS Office literacy. Physical Stand/walk entire shift; safely lift up to 50 lbs; navigate stairs and slick/uneven surfaces. Schedule Early mornings, late nights, weekends, holidays, and multi‑site support as needed. Certifications ServSafe Manager (or equivalent) and any state/local food‑handler requirements. NYC Food Handlers Certificate as a requirement or for them to obtain within 60 days of employment. Benefits & Perks (Property‑Specific) • Competitive salary + annual bonus plan, • Medical, dental, vision, life, and 401(k) with company match, • Hyatt colleague travel benefits and discounted F&B, • Paid time off & continual professional‑development opportunities Disclaimer: This description outlines the job's general nature, level, and purpose. Responsibilities may be adjusted at management's discretion to meet evolving business needs. Job Posted by ApplicantPro

Job DescriptionLittle Beet Table LBT is a lively and convivial place to gather with friends and eat approachable, delicious and nourishing food and drinks that make you feel good- cared for, energized and happy. At LBT, we believe in making wholesome food that is accessible and crave-able and we truly care for guests with food allergies, diets and intolerances (we are 100% gluten free). LBT is part of Aurify Brands, a high-growth national hospitality group based in NYC with some of the most admired and valued brands in the industry. Job Description – Sous Chef We are looking for seasoned sous chefs who have evening and weekend availability, a strong work ethic, a positive team player mindset and the ability to work well under pressure. Essential Duties and Responsibilities: Maintain a friendly, fast and accurate service (100% guest satisfaction at all times). Help building a high-performance BOH team: lead and develop teammates who are enthusiastically dedicated to delivering the highest level of food quality. Manage the day-to-day operations: Responsible for daily operation of a busy kitchen in collaboration with the Chef de Cuisine Work either as the Expo Chef or as the Garde Manger, Grill, Oven or Saute cook (including prep) depending on the weekly schedule Ensure that the BOH team comply with the Operations Manual, the recipe standards and the menus Maintain an “A” health inspection rating at all times in collaboration with the General Manager Help schedule BOH employees and ensure that all employees are performing and excelling in their positions and duties and that the labor cost budget is met. Control / oversee inventory, manage goods and supplies ordering and food vendors, and ensure that the food cost budget is met. Personal Characteristics: Positivity- “Have fun”, “make it happen” attitude Hospitality- Doing all that can be done for others- and more than in expected. Integrity- Being reliable. Doing the right things always, using sound judgment. Excellence- Doing what needs to be done, as well as it can possibly be done. Being relentless about the details. Skills & Requirements: At least 2 years of related experience required in high volume restaurants Strong knowledge of all back of the house operations including inventory, food safety and sanitation and industry softwares Able to take constructive criticism, learn quickly and constantly improve. Ability to communicate clearly and professionally with colleagues Benefits: Growth potential and the chance to be part of growing dynamic restaurant group. Competitive wages, paid time off, health, dental and vision insurance, dining benefits, commuter benefits, staff meals. Pay Rate: Competitive, based on experience

Job Description Seeking Shift Supervisors for all our Locations; Brooklyn, Queens, Manhattan and the Brons Start Immediately Qualifications: • N.Y.S. Security License, F-80 Certificate of Fitness, C.P.R./Basic First Aid certification., • Minimum High School Diploma / G.E.D., • Ability to establish and maintain professional boundaries in working with clients., • General knowledge of working in a residential facility preferred., • Knowledge of H.I.P.P.A. guidelines and standards., • Strong written and verbal communication skills., • Excellent problem-solving and analytical skills., • Good judgment with the ability to make timely and sound decisions. The Shift Supervisor is responsible for, but is not limited to: • Monitor the clients, units, and grounds always to ensure the security and safety of each resident., • Examine all items entering the facility to ensure client and staff safety Provide crisis prevention and intervention as needed., • Record incidents and residents' grievances appropriate in a logbook and on an incident report., • Maintain ongoing communication with all department supervisors concerning social services issues., • Manage entry logs to ensure all persons entering the facility are recorded and accounted for., • Participate in the development of site goals and objectives by making recommendations that can aid in site efficiency., • Assist clients with questions and resolve any issues as they may arise., • Monitor video surveillance of all areas of the facility., • Adhere to safety, health, and fire hazard guidelines, policies, and procedures., • Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel., • Work diplomatically to solve issues that may arise., • Provide coverage when necessary., • May be required to work evenings, weekends, and holidays as needed.Company DescriptionHousing Options and Geriatric Association Resources, Inc. (H.O.G.A.R.) was incorporated in March 1996 to assist society’s most disenfranchised; the elderly, seriously mentally ill adults, the homeless, adults living with Special Needs and the physically challenged by promoting, fostering and providing the highest quality of housing and services in a most therapeutic, rehabilitative and aesthetically satisfying environment. H.O.G.A.R.’s approach to housing and services is based on the philosophy, goals and objectives of psychosocial rehabilitation. The organizations’ goal is to restore an individual’s ability for independent living, socialization and effective life management. H.O.G.A.R.’s services and housing builds on personal strengths to offset the effects of the aging process, illness and history of the homelessness and in coordination with other treatment and rehabilitation services. Qualifications *High School Diploma / G.E.D. *F-02 Certificate of Fitness, C.P.R./Basic First Aid certification *Ability to establish and maintain professional boundaries in working with residents *General knowledge of working in a residential facility preferred *Knowledge of H.I.P.P.A. guidelines and standards *Strong written and verbal communication skills *Excellent problem-solving and analytical skills *Commitment to excellence and high standards *Good judgment with the ability to make timely and sound decisions *Ability to assess emergencies and respond effectively Call for more info ; 718 550 2786Housing Options and Geriatric Association Resources, Inc. (H.O.G.A.R.) was incorporated in March 1996 to assist society’s most disenfranchised; the elderly, seriously mentally ill adults, the homeless, adults living with Special Needs and the physically challenged by promoting, fostering and providing the highest quality of housing and services in a most therapeutic, rehabilitative and aesthetically satisfying environment. H.O.G.A.R.’s approach to housing and services is based on the philosophy, goals and objectives of psychosocial rehabilitation. The organizations’ goal is to restore an individual’s ability for independent living, socialization and effective life management. H.O.G.A.R.’s services and housing builds on personal strengths to offset the effects of the aging process, illness and history of the homelessness and in coordination with other treatment and rehabilitation services.\r\n\r\nQualifications *High School Diploma / G.E.D. *F-02 Certificate of Fitness, C.P.R./Basic First Aid certification *Ability to establish and maintain professional boundaries in working with residents *General knowledge of working in a residential facility preferred *Knowledge of H.I.P.P.A. guidelines and standards *Strong written and verbal communication skills *Excellent problem-solving and analytical skills *Commitment to excellence and high standards *Good judgment with the ability to make timely and sound decisions *Ability to assess emergencies and respond effectively \r\n\r\n\r\nCall for more info ; 718 550 2786

Job DescriptionBrooklyn, New York Salary range: $65,000 - $85,000 The Assistant Branch Manager (ABM) provides supportive leadership to the Branch Manager by playing an integral role in the achievement of sales, service, operational performance goals for the branch. The incumbent ensures that business development goals are being met, and all policies, procedures, and controls have been implemented to protect the Bank against monetary loss. The incumbent supports sales initiatives aimed at leveraging products/services to increase deposits, accounts, and customers of the branch. In the absence of the Branch Manager, the ABM is expected to be fully capable of managing the branch, including the Teller-Unit, platform, and other ancillary operations. The successful candidate must have the ability to adapt accordingly to meet the challenges in a dynamic industry. ESSENTIAL DUTIES & RESPONSIBILITIES • Support the Branch Manager by overseeing the efficient operation of the branch, ensuring operational functions are being properly performed by staff in accordance with established policies, procedures, and controls of Bank., • Handle all operational issues and branch-related matters in effective manner, making sound business decisions., • Provide ongoing coaching to staff regarding sales techniques and product knowledge, motivating them to embrace sales culture and consistently offer suitable Bank products and services; stay abreast of new products, services, and promotions., • Supervise staff on service expectations, policies, procedures, products, systems, and banking transactions; conduct performance appraisals and counsel employees accordingly., • Identify and mitigate operational risk to ensure ongoing adherence with compliance procedures; implement action plans to improve operational controls and mitigate controllable losses while optimizing the customer experience., • Oversee compliance functions including reconcilements, audits, reporting, controls, records management, approvals, and opening/closing procedures, ensuring all security procedures are strictly followed., • Cross-train on all branch positions to perform all operational duties as needed, during peak periods or to maintain teller function coverage., • Ensure the branch receives an audit grade of “Satisfactory” or better., • Act as a primary troubleshooter for problems and complex client service needs incurred at teller line, monitor quality and efficiency of customer service delivery at branch., • Serve as the liaison between the branch and various departments to ensure that full transparency exists regarding internal policies and procedures., • Demonstrate comprehensive knowledge of all Bank products, services, procedures, policies, and appropriate regulatory issues related to daily job functions including Bank Secrecy Act; Privacy; Fair Lending; Regulation E; deposit transactions, personal loan accounts, mortgage and equity loan originations, cash management, and electronic services., • Meet assigned sales goals by following the Bank’s business development model and utilizing the resources provided., • Assist Branch Manager with implementation of sales programs, utilizing sales coaching techniques to ensure established branch goals are attained., • Execute on sales opportunities with new and existing customers to increase deposit growth; make referrals for non-deposit products and promote new business as well as cross sells additional products/services., • Assist in staffing decisions as appropriate, including hiring, scheduling, disciplinary actions, and evaluating performance., • Prepare daily, weekly, and monthly reports (i.e., potential losses, cash items, sales, etc.); reconcile branch general ledger accounts., • Conduct staff meetings to discuss bank/branch objectives; establish priorities to ensure compliance with established policy and procedures., • Make sound decisions regarding the approval of customer and or bank transactions within authority limits, weighing customer satisfaction issues versus Bank exposure to loss or fraud., • Notarize legal documents for bank customers., • Perform other duties as requested. SKILLS, EDUCATION, & EXPERIENCE • High School Diploma or GED required; Bachelor’s degree preferred., • At least 6 years of experience in customer service/supervisory role within a banking/retail environment., • Minimum 3 years of operations experience, preferably in banking., • Excellent customer service/sales skills., • Excellent working knowledge of branch operations and banking regulations, • Effective problem-solving skills and demonstrated ability to maintain composure when interacting with customers and staff., • Strong leadership and interpersonal skills., • Excellent communication skills (verbal + written)., • Proficiency in Microsoft Office suite of products (Word, Excel, PowerPoint) and must have experience using banking software experience., • Demonstrated comfort level with technology, mobile services and online banking services is a plus., • Proven ability to stay current and comply with industry regulations., • Ability to work a flexible schedule including weekends., • Qualify to be licensed as a Notary Public for New York State., • Mandatory training may require occasional travel. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Build and maintain strong relationships with Product Marketing, Sales Enablement, Sales Operations, and Product/Engineering teams, leveraging sound judgment to meet and exceed business objectives. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for

In this role, the successful candidate will be responsible for provision, coordination, and assurance of comprehensive medical care using sound medical knowledge and pertinent standards of care, performance of therapeutic, corrective, and prescriptive measures on the designated inpatient or outpatie

Pay Range: $60,000-$80,000 Annually DOE U.S Citizenship Required. POSITION SUMMARY The Field Construction Supervisor is responsible for the performance and safety of all crew members on their projects. By educating and leading by example all team members on safety procedures, managing the quality of all work performed, and by making recommendations for improvements, you will ensure that projects stay within budget and work is delivered on time. ESSENTIAL JOB FUNCTIONS • Ensures adherence to and demonstrates a sound understanding of safety best practices and regulations, • Monitors all work performed and provides crews training where needed, • Performs equipment, material, and routine site inspections, • Ensures teams work together to deliver quality work to strict deadlines, • Provides leadership and guidance to develop their team members skills and abilities, • Manages subcontractors and vendors, • Available for rotational on-call work, • Reconciles work production tasks as they relate to invoicing, • Walks out jobs and properly white lines areas for new work, • Ensures dig tickets are called in and follows up with local jurisdictions, • Positively motivates crew, especially when fighting the elements or behind on projects, • Conducts quality assurance inspections during and after completion of work to ensure compliance to customer specific requirements, • Communicates effectively with homeowners' associations and hangs door tags to inform residents of an upcoming project, etc., • Critical thinking skills, • Conflict resolution skills, • Good analytical skills with the ability to plan, predict, investigate, and find solutions, • Strong work ethic, leads by example, and does what it takes to get the job done, • Computer experience in Microsoft Office Suite and with various other construction and financial software programs, • Excellent at relationship building, • Ability to communication with clarity at the frequencies required by management and customers, • Ability to travel to multiple sites as required, • Work independently with minimal supervision, • One plus years as a construction supervisor in a capacity similar to current requirements, • Construction background (aerial, underground, etc.), • Basic knowledge of splicing, • Valid driver's license and excellent driving record, • Must be able to pass a DOT physical, • Must be able to pass a pre-employment drug test, • Understands flag and tag procedures, • Permitting Experience, • Bi-lingual (Spanish/English), • Undergraduate degree The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: • Greet and register patients in a friendly and service-oriented manner., • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation., • Collect and log all co-pays and fees, • Answer/transfer incoming phone calls., • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary., • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed., • Coordinate with the back-office staff for timely and effective care of patients, • Demonstrates competency regarding the need to safeguard patient property and Patient Health Information., • Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements., • Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals., • Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers., • Demonstrates respect for patient boundaries and cultural sensitivities during all interactions., • Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting., • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations, • Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues, • High School Diploma or GED, • Intermediate to advanced computer skills, • Strong multitasking and communication skills, • Experience providing exceptional customer service, • Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match, • Free services at any of our imaging centers for you and your immediate family.

Job Description:\n\n Job title: Shift Supervisor Reports to: Director of Security Services FLSA Status: Non-Exempt (Hourly) / Full Time/Part Time Date Issued: July 2022 POSITION SUMMARY: To supervise the facility’s security officers for a designated shift in accordance with HPCDC Policies and Procedures; supervise security staff; and respond to emergency conditions in the facility. The Shift Supervisor will also oversee the direct care of the residents, manages the intake process, and coordinates with the security department to ensure the safety of clients residing in the facility. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions:The Shift Supervisor report directly to DSS regarding all direct care and/or operational issues and concerns.The Shift Supervisor assumes responsibility of the entire facility in the absence of an Administrator.The Shift Supervisor is responsible for ensuring the facility is managed in a safe and orderly manner.The Shift Supervisor manages the flow of people in and out of the facility including ensuring all clients log in and out of the facility and all visitors register upon entering the facility as well as overseeing the departure and arrival of all children to and from school.The Shift Supervisor is responsible to respond to and report all unusual occurrences and/or incidents within the time sensitive guidelines established by DHS and TSA.The Shift Supervisor is responsible for ensuring all clients comply with the DHS Code of Conduct and Client Responsibility.The Shift Supervisor is responsible to engage clients and staff and intervene whenever noncompliance ensues and/or inappropriate behavior is witnessed.In the absence of facility maintenance staff, the Shift Supervisor is responsible for responding to and addressing any/all facility concerns.The Shift Supervisor corresponds with the DHS/HERO department to ensure that all vacant units are called into HERO as vacant and ready and then accept referrals for new intakes from DHS/HERO.The Shift Supervisor accepts all new referrals and provides the clients with their initial intake into shelter. Included in this is accompanying the client to their assigned unit and ensuring the unit is fit for a new admission. The Shift Supervisor ensures all clients under the age of two are provided a crib upon their entry into the shelter and all new intakes are provided with linen, toiletries, kitchen utensils, and any/all other supplies issued to new clients.The Shift Supervisor provides orientation to all new admissions.The Shift Supervisor oversees the distribution of food from our onsite food pantry.The Shift Supervisor conducts periodic facility evacuations, periodic fire drills, and routine site tours(Walk through) and maintains the required records of all such drills and tours. The Shift Supervisor supervises surveillance of the grounds, facility, and any activities of residents to prevent theft, unauthorized entrances, fire, and accidents. The Shift Supervisor must maintain a visible presence throughout the facility during the entirety of his or her shift.The shift supervisor will conduct a monthly inspection of all fire extinguishers in the building an maintain log recording the monthly check, shift supervisor will also execute a work order for any fire extinguisher deficiencies found. The Shift Supervisor is responsible for ensuring the agency vehicle is properly signed out and all logging information is dually completed.The Shift Supervisor records and reports maintenance needs of the building (i.e. work order request).The Shift Supervisor attends all required staff meetings and scheduled trainings even when scheduled on a shift that is not regularly scheduled for them.The Shift Supervisor mediates client disputes and maintains logs of unusual events or activities.The Shift Supervisor interfaces with relevant public service/community entities, i.e.: police, fire department and hospitals in efforts to obtain emergency services when needed and assumes responsibility for obtaining emergency services when occasions arrive.Work hours are to be arranged with administration to accommodate the needs of the facility. Employment hours may be altered (with as little as two-week notice) depending on the administrator’s and/or facility’s needs. It is understood that coverage must be always provided by a Shift Supervisor, and that the post can never be left unsupervised.Other assignments and tasks may be added at the discretion of the Program Director or upper management.Has respect and consideration for the people being served.Consistently reports to work on time and is ready to begin work at the start of the shiftAlways provides proper notification as per HPCDC’s procedures when late or absent.Demonstrates reliability when on-call. Available to work overtime when necessary (Only non-exempt employees)Demonstrates the ability to recognize priorities in organization of workflow. Able to perform duties independently, with minimal need of direct supervision.Maintains the confidentiality of clients, shelter/programs, agency, and/or HPCDC.Reports to work well-groomed and in compliance with dress code.Wears I.D. badge while on duty.Demonstrates the ability to interact in a positive and helpful manner with clients, visitors, contract staff, volunteers, and co-workers.Reflects commitment to building a supportive work environment and maintains a positive attitude at the workplace and towards job.Projects a good image in dealing with the public and its clients. Is willing to make an extra effort to help build a quality and caring shelter/program. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. Customer Service Orientation & Conflict Resolution: Manages difficult or emotional situations with internal and external stakeholders. Responds promptly to client needs; Responds to request for service and assistance. Maintains and communicates in a positive, non-condescending manner to others. Leverages interpersonal skills such as empathy to minimize and mitigate conflict. Helps others resolve complex or sensitive disagreements and conflicts. Manages oneself and emotions to diffuse conflict. Dependability: Can be depended upon to consistently provide a safe environment by reporting to work as scheduled and avoiding excessive absenteeism / tardiness. Adheres to policies in the HPCDC Handbook for deviating from schedules and absences. Responds to management directions, takes responsibility for own actions and keeps commitments. Enforcing Laws, Rules, & Regulations: Minimizes conflicts between clients and other security officers by consistently enforcing rules and behavior expectations. Enforces laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable. Safety Focus: Adheres to all workplace and trade safety laws, regulations, standards, and practices. Proactively takes steps to maximize safety. Communication: Communicate effectively with co-workers, clients and employees, law enforcement, and guests during emergency situations. Effectively express oneself orally, non-verbally and in writing, tailoring the content of speech to the audience and using proper English sentence structure, punctuation, and grammar. Ability to listen, receive, understand, and carry written and verbal orders. Ability to communicate effectively when preparing reports, logs, and the use of radio communications including appropriate channels and basic radio communication codes. Interviewing Others: Asks questions in ways that enhance the clarity, quality, and reliability of information. Plans the interview process in advance, identifying the key information to collect. Puts the interviewee at ease and ensures he or she understands the process and its purpose. Develops trust to obtain honest responses. Asks direct, focused, and logically ordered questions that comply with all legal or policy requirements. Tactfully broaches sensitive subjects. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics. Adaptability & Flexibility: Adapting to and working with a variety of situations, individuals, and groups. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things. Interpersonal Skills and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization. Gets along and interacts positively with co-workers and others; understands and relates to others. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Role models and upholds organizational values. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. Minimum Required Education & Experience:HS Diploma or GED required.NYS Security Guard LicenseLL124F-80 safety Coordinators License within 3 months of employmentCPR CertifiedExcellent communication skills (Both Written and verbal)Will need to demonstrate computer skills and the ability to maintain composure during crisis, emergency situations, and/or during behavioral outbursts.Must always maintain proper boundaries and professional relationships with clients and staff, always. Preferred Education & Experience:Demonstrated knowledge, experience, or capacity to work with homeless families / individuals and/ or disadvantaged populations. CPR / First Aid CertificationFrench / Spanish speaking. Computer Skills:Computer skills needed for composing emails on Microsoft applications, accessing the CARES information system and accessing the device, and composing correspondence. GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS:GENERAL WORKING HOURS: Shifts vary and may change to include overnight shifts, days, evenings and weekends.WORKING FROM HOME: All essential functions of this job cannot be completed working from home.TRAVEL: May be required to travel about 5% of the time to purchase items or to attend a training. PHYSICAL REQUIREMENTS: The physical activity for the Security Guard is: Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. Kneeling: Bending legs at knee to come to a rest on knee or knees. Crouching: Bending the body downward and forward by bending leg and spine. Reaching. Extending hand(s) and arm(s) in any direction. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. Standing: Remaining upright on the feet, particularly for sustained periods of time. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. Grasping: Applying pressure to an object with the fingers and palm. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment. Physical requirements for the Security Guard. Heavy work: Exerting up to 100 pounds of force occasionally (ie. for emergency evacuations and in response to emergencies), and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. The visual acuity requirements for the Security Guard (including color, depth perception and field vision).The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures (i.e., security guard, inspection, etc.). The Shift Supervisor will be subject to the following conditions in this position:The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to individuals with unpredictable mental health status’s and temperament. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE _________________________________________________________________ _______________________ Employee Signature Date _________________________________________________________________ _______________________ Supervisor’s Signature Date

Job Description Hogarth is the Global Content Production Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience. WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. A Hybrid working model We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. What does a Production Lead do at Hogarth? The Production Lead oversees a client dedicated Creative Production Studio for Hogarth collaborating with clients across North America, as well as serving as a connector with Hogarth's network globally and partners as appropriate to execute. The engagement is a complex, matrixed environment pulling clients, partners and team members across lines of business, project types and opportunities for growth. As the Client's central point-of-contact, this role holds overall responsibility for the relationship with the Client and key stakeholders while implementing ways of working with WPP and clients as well as ensuring Hogarth teams are engaged and motivated to perform, and collaborate across WPP partners as needed. This role is also responsible for the development of roadmaps, ensuring projects are completed on time and within budget, while maintaining high standards of satisfaction, quality, and collaboration. Client Leader Serving as a primary point of contact for the Client, the Production Lead is a strategic partner responsible for understanding the engagement, building and managing the right team and working closely with WPP partners to build and support the relationship. This position requires proven experience in a similar role, with strong operations and stakeholder management skills. Exceptional problem-solving abilities and attention to detail are essential for success. This position is responsible for tracking the KPIs for the health of the relationship and how operations are performing overall. In this role you will be working with both sister agencies within WPP as well as outside agencies and client partners as the main point of contact. Operations Leader The Production Lead is also accountable for launching internal ways of working supporting processes that drive successful business delivery. Working across various disciplines and collaborating with regional and global teams, the successful candidate will leverage their outstanding problem-solving skills, sound judgment, and strong relationship-building capabilities to lead and mentor the team and the broader agency. Reporting lines and key stakeholders This role reports to the both the Managing Director of Client Business and the Managing Director of the region that manages all operations. You will work closely with Project Management, Account, and Production teams. Responsibilities • Serve as a trusted advisor and a main point of contact for clients, fostering strong, lasting relationships, • Responsible for strategy, health and delivery of the business, • Work with both client procurement and day to day client point of contacts to maintain client satisfaction on a macro and micro level, • Immerse yourself in the client's business to identify and act on opportunities to improve service, • Leverage production strategies and tools to connect and optimize the global network, promoting best practices, • Work closely with internal teams and external stakeholders to ensure seamless project execution that meets client objectives, • Guide the team to deliver projects successfully, maintaining high-quality standards and meeting deadlines through conflicting priorities while maintaining imperiality, • Identify and resolve issues that could impact timelines, quality, or client satisfaction, ensuring optimal outcomes, • Use agency data to provide insights on planning, tracking deliverables, budgeting, and resourcing, • Lead the team in meeting project goals while aligning deliverables with client requirements, • Work with internal teams on staffing, resource allocation, and financial reporting, • Take proactive steps to implement recovery plans when critical risks arise, • Demonstrate strong collaboration skills with internal teams, external partner agencies, regional offices, and third parties, • Foster a culture of trust, communication, collaboration, productivity, and engagement, • 10-15 years of related experience within an international production environment, • Commercially focused with a passion for delivering and exceeding results, • Focus on continuous improvement of project management methodology, • The ability to thrive in an ever changing and dynamic work environment, • Ability to effectively manage multiple projects and relationships cross functionally, • Experience with complex decision and planning processes, • Ability to conduct presentations comfortably, • Experience working with Senior and Executive management at the agency and with clients "The base salary for this position at the time of this posting may range from $100,000 to $230,000. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click [here](opens in a new tab) for more details" #LI-KN1 #LI-Hybrid Our Hogarth Values: Hands on No egos here. Just a shared drive to roll up our sleeves and make great things happen. Every project--big or small, gets our full energy because we believe in doing things right. Every single time. It's how we deliver real results without cutting corners. Honesty We are real and authentic – with each other and in our work. Honest, direct communication builds the trust we need to collaborate, grow, and make meaningful things together. It's not always easy but it's always worth it. Heart & Soul We bring heart to everything we make. Passion, pride and relentless drive push us beyond "good enough" ––because we care deeply about our craft, and we're always chasing better. We love what we do, and it shows. Happy Family Creating a space where everyone feels valued--even when opinions differ, makes this a supportive and inclusive environment for our people. We embrace our differences, celebrate our wins together, and never lose our sense of humor. Hungry Curiosity keeps us hungry. We question, experiment, and always seek out what's next. We never settle, and we never stop learning. Inclusion and Impact WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Please contact if you need the job advert or form in another format. Data We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to Hogarth WW. Before you do this, we think it's a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Job Description Caffe Vita baristas are passionate about coffee and committed to preparing top-quality coffee drinks. This position requires excellent customer service skills and the ability to cooperate as a team member to maintain an organized and efficient café. We are hiring a part-time Barista for our Bushwick and Lower East Side cafes. This position will require folks to be willing to work between locations. As more shifts become available, the part time position may become a full time position. Compensation & Benefits • New York$18/hr + Tips, • Tips typically average $10-$20 per hour depending on the location., • Full-time employees are eligible for Paid Time Off, medical/dental insurance coverage and 401k, per plan terms, • New York employees may qualify for sick time per New York regulations, • Mentorship and positive work environment, • Free coffee/tea drinks while on shift, • Employee discounts on merchandise, whole bean coffee and food items Responsibilities • Prepare excellent coffee and espresso drinks, • Demonstrate proficiency in milk texturing and latte art, • Provide excellent customer service, • Engage and interface with customers, • Maintain a calm working environment during high volume periods, • Demonstrate punctuality, • Explain and sell whole bean coffee, retail merchandise, brewing tools and accessories, • Continually restock and face merchandise shelves, • Perform open, close and side-work duties as defined by cafe checklists, • Multi-task and demonstrate initiative with routine tasks, • Handle money with accuracy and accountability, • Communicate clearly and directly with cafe manager about any issues that arise, • Seek opportunities for job training, • Participate in Caffe Vita community events, • Support change with confidence and courage, • Represent yourself as an ambassador to the brand at all times, • Demonstrate an unyielding commitment to excellence, • Hold yourself accountable to deliver results, • Challenge yourself to exceed set goals and objectives, • Take responsibility for personal professional growth, • Serve as a positive example for co-workers, • Communicate with others directly, honestly & in a timely manner, • Approach change with confidence and enthusiasm, • Make sound & timely decisions based on experience & judgment, • Be pro-active in providing solutions, • Promote creativity & innovation

Job Description Original X Productions are the operators of worldwide location based entertainment experiences including The FRIENDSTM Experience, Hershey Super Sweet Adventure, and Harry Potter – Magic at Play. We are looking for staff who are passionate, exhibit the core values of excellence, have a commitment to safety, and value fun in everything they do. Job Summary: OGX is seeking a Team Lead to be the front line supervisor for its Café Operations at the NYC Flagship location. The Café Team Lead will be responsible for the daily oversight, training, and development of team members, and delivering exceptional Guest Experience. They will be the LOD (Leader on Duty) for the retail café and must display leadership abilities while working as part of a team to yield goal-oriented results. This part-time position pays $21.00 per hour. Responsibilities: • Provide leadership and sound judgment to the Café Services team to the benefit of the company, • Implement operations policies, processes, procedures, and standards as it relates to the café and overall food/beverage department, • Train and develop a world-class retail café operations team, • Actively participate in defining the team culture and incorporating it into the café operations, • Assist in establishing basic personnel standards for the café and overall food/beverage department, • Be part of the LOD (Leader on Duty) retail café rotation, • Assess the effectiveness of the team, providing feedback to management, and enforcing disciplinary actions as outlined in the employee handbook and training, • Oversee inventory levels; notify upper management of re-order needs to ensure smooth operation, • Must possess NYC Food Handler’s Certificate, • Must be able to remain in a standing, stationary position more than 75% of the time, • Must be able to work a minimum of three shifts, one of which must be a weekend day, • Must be able to frequently move food service inventory and equipment weighing up to 25 pounds, • Must be able to move about inside the retail coffee shop space, • Must be able to work under pressure and in a fast paced environment, • Proven ability to work effectively as part of a dynamic team, • Extremely organized and detail-oriented, • Ability to multitask effectively, • Maintains composure under pressure and enjoys working in a fluid environment, • Excellent problem solver, • 2+ years of experience in food and beverage service/industry; previous café/barista experience a plus, • High school diploma (or its equivalent), some college is preferred (current students welcome to apply), • Flexible Schedule Powered by JazzHR HBWv302DJ7

Job Description Summary: Supervises a team of employees who receive incoming telephone calls involving domestic violence, rape, and other crimes that will, in some instances, require making quick decisions regarding the caller’s safety and well-being. The Team Leader has a key role in setting the standard for assessing human service needs via telephone using active listening, crisis intervention and/or suicide risk assessment skills. The Team Leader manages staff members who will normally elicit essential information from the caller including the problem (or complaint) determine the immediacy and type of response needed based on an initial risk assessment, and document critical aspects of the telephone call and actions taken on the agency’s database. This position assigns staff to perform their duties and responsibilities, and reviews their work for adherence to instructions, accuracy, completeness and conformance to accepted client-centered practices. To ensure quality assurance performance standards and expectations are being successfully carried out in the Hotlines, this position will take a pro-active role to develop and implement action plans to address problematic trends, sustain progress and continuous improvement. The Team Leader provides oversight and supplemental spot-checking for data and documentation quality initiatives, while offering coaching and development to Client Advocate Specialists and Shift Coordinators to improve their ability to explore callers’ mental and emotional state of mind through client centered, empowering, and non-judgmental language. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. Participate in the recruitment, hiring and onboarding of new staff., • Supervises staff whose key role is to establish rapport with the caller and, through risk assessment skills acquired in Client-Centered Practice training, assist the caller to safety plan around the current situation. Staff may provide relevant information and referrals to resources that may assist the caller in maintaining their safety., • Provide weekly individual supervision to a direct reports using a reflective supervision model and a trauma informed approach., • Provide ad hock supervision and coaching to any advocate on shift as needed., • Utilize hotline technology to assess staff overall productivity. Including the accuracy and timeliness of case records that document client interactions., • Ensures smooth daily operation through shift monitoring and administration, including:, • Supporting staff to handle challenging calls and debriefing after challenging calls, • Supporting staff in handling calls through coaching, • Evaluating the quality of client experience on the hotline by examining abandonment rate, call volume, hold times, and answer time., • Handling client calls during busy periods as needed, to CAS standard, • Handling calls from social service and criminal justice providers, • Handling client complaints, and escalating complaints to Hotlines Senior Director as needed., • Monitoring staff attendance for shifts, training and staff meetings, • Documenting shift activities and issues, • Reviewing for accuracy and approving both e-time and funder timecards after designated deadlines., • Reviewing and monitoring direct reports leave time accruals to ensure that vacation, holiday, and other time off requests are processed according to company policy., • Acts as client risk specialist in managing clients who are at risk for suicide, and in supporting staff members who are responding to those clients’ needs, • Interviews prospective candidates for open positions and recommends hiring decisions in line with Safe Horizon’s hiring policies, • Communicates regularly with all staff to provide information and updates regarding program practice and operations, • Coordinates shelter intake and communicates daily to staff updated status and availability of shelter space derived from Shelter Occupancy and Referral System (SORTS) and/or Shelter staff, as well as troubleshoot shelter-related issues, to ensure seamless assignments of Hotlines clients into shelter spaces, • Establish and maintain clearly communicated consistent expectations of and goals for staff performance that focus on CCP standards (includes EPA goals) and document for employee file, • Assess and identify staff with performance issues. Collaborate with staff in the development of action plans to improve performance and document for employee file., • Master’s degree in human services field ( e.g., counseling, psychology, social work or related field) with at least 1 year of supervisory experience preferred, or Bachelor’s degree in human services field with at least 3 years of supervisory experience., • 2+ years of public contact experience (e.g., call center environment), preferably working with crime victims, dealing with individual problems and applying policies, procedures, and/or guidelines. Telephone counseling experience desirable. Knowledge: • Familiar with trauma and intimate partner violence and the prevention, treatment and recovery processes for victims, • Recognize the social, economic, familial and cultural contexts that affect victim’s lives, • Familiarity with human behavior and of causal factors underlying family breakdown;, • Ability to model, coach, motivate client facing staff, • Ability to use a trauma informed approach to addressing client, and or staff escalations, • Ability to assess and respond to an emergency/crisis and notify other parties when necessary, • Requires sound judgment and action in life-threatening situations, • Computer skills, including proficiency in MS Excel, Word, Outlook; and the Internet, • Proficiency with ACD / call center telecommunications technology and operations, • Ability to communicate effectively both orally and in writing;, • Respect and empathy for victims with a genuine desire and willingness to help people in need, • Recognition and belief in the empowerment of crime victims, and those that have been systematically oppressed., • Sensitivity to gender-related issues and/or cultural background of clients, • Commitment to maintaining high levels of skills and performance AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. This position is remote. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information:

Job Description Title: Shift Supervisor Location: TBD Pay Range: $24.72 per hour (effectively $45,000 per year) FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: The successful candidate will be under the supervision of the Security Director and Site Director. The primary responsibility will be to oversee and instruct the security staff of their assigned facility. The shift supervisor will be required to provide direction and assistance to both Residence Workers and Security Guards, ensuring a safe environment for both employees and clients. Primary Job Responsibilities/Duties: The Shift Supervisor is responsible for, but not limited to: • Monitor the clients, units, and grounds at all times to ensure the security and safety of each resident, • Examine all items entering the facility to ensure client and staff safety, • Provide crisis prevention and intervention as needed, • Record incidents and residents’ grievances appropriate in log book and on incident report, • Maintain ongoing communication with all department supervisors concerning social services issues, • Manage entry logs to ensure all persons entering the facility are recorded and accounted for, • Inspect all cleaning and service chores assigned to program aides to ensure completion, • Participate in the development of site goals and objectives by making recommendations that can aide in site efficiency, • Assist clients with questions and resolving any issue as they may arise, • Monitor video surveillance of all areas of the facility, • Adhere to safety, health, and fire hazard guidelines; policies and procedures, • Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel, • Work diplomatically to solve issues that may arise, • Provide coverage when necessary, • May be required to work evenings, weekends and holidays as needed, • Perform all other required duties to ensure the facility is running efficiently Physical Requirements: • Ability to stand or walk constantly (for up to an entire shift) on various surface, • Ability to climb stairs occasionally during shift, • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 40 pounds. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • NYS Security License, F-80 Certificate of Fitness, CPR/Basic First Aid certification., • Minimum High School Diploma / GED, • Ability to establish and maintain professional boundaries in working with clients, • General knowledge of working in a residential facility preferred, • Knowledge of HIPPA guidelines and standards, • Strong written and verbal communication skills, • Excellent problem-solving and analytical skills, • Commitment to excellence and high standards, • Good judgment with the ability to make timely and sound decisions, • Ability to assess emergency situations and respond effectively, • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements: Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

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