Collections Specialist OOJ - 34917
17 days ago
Uniondale
A Collections Specialist, also known as a Collection Clerk or Agent, is responsible for managing and collecting overdue accounts receivable by contacting debtors, negotiating payment plans, and ensuring timely payments, while maintaining positive customer relationships. Collections Specialist: Long Island, NY Pay Rate: $70,000-85,000 Our client is a mid-sized law firm with offices around the tri-state and Florida. They have an immediate need for a Collections Specialist, reporting into the Director of Finance. This position is hybrid (after an initial period of in-office training for approximately 4 weeks), located in their Long Island, NY office. • Meet with and assist Billing Attorneys with collection efforts, • Contact clients for payment when directed by Billing Attorneys, • Review aged accounts receivable for invoices requiring follow up, • Follow up with Billing Attorneys on aged invoices and offer collection assistance, • Send payment reminders along with invoice copies, • Prepare and send collection letters when Billing Attorney agrees, • Perform accounts receivable write offs when applicable and approved, • Review e-billing web sites for invoice status and implement procedures for timely identification of e-billing rejections, • Analyze invoice deductions to inform/implement procedures to minimize in the future, • Maintain spreadsheets for Billing Attorneys of aged items/appealed items and deadlines, • Work closely with Partners, Chief Operating Officer, Collections Manager, Billing Department and Accounting Department, • Ad hoc requests and special projects, • 4 year college degree, • 3+ years of collections experience, • Law firm or professional service experience a plus, • Experience with Aderant and e-billing websites a plus, • Proficient in Microsoft Excel and Word, • Strong work ethic, self-starter, • Comfortable with technology and learning system functionality, • Customer service oriented, • Excellent interpersonal skills, • Attention to detail, • Quick learner, • Ability to multi-task and prioritize, • Strong communication and organizational skills Why is This a Great Opportunity Hybrid work environment with great team. Fantastic benefits from day one.