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Your initial post of duty will be determined at the time of the final job offer and will be based on the operational needs of the U.S. Secret Service. Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. At their core, those who join the Secret Service are courageous, intelligent, strong and determined. A diverse team capable of balancing our investigative mission and fulfilling our protective legacy. Proven to be worthy of trust and confidence. Be tomorrow's Secret Service. During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.S. and abroad. Duties include: • Providing protection for various protectees., • Conducting criminal investigations pertaining to financial obligations of the United States. Requirements • U.S. citizenship is required, • Possess a current valid driver's license, • Carry and use a firearm. Maintaining firearm proficiency is mandatory., • Must be at least 21 years old at the time of application and under 40 at referral. Exceptions may apply for those with current or prior service in federal law enforcement positions covered by special retirement provisions. The Secret Service has determined that age is essential to the performance of this position., • You must obtain a Top Secret Clearance and retain it during your career., • Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye., • Hearing loss, as measured by an audiometer, must not exceed 25 decibels (A.S.A. or equivalent I.S.O.) in either ear in the 500,1000 and 2000Hz ranges., • Submit to a drug test prior to your appointment and random drug testing while you occupy the position., • Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD., • Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas., • Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.

Job DescriptionBenefits: • Hiring bonus, • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off Im a graduate of St. Johns University, married to another State Farm agent, and mom to a wonderful four-year-old. We stay connected to our community by participating in local events and supporting causes that make a difference whenever we can. Our office culture is positive, collaborative, and rooted in growth. I believe in hands-on leadership, open communication, and creating an environment where everyone can learn, improve, and succeed together. Team members enjoy PTO, paid holidays, and even their birthday off as a small way to say thank you for their hard work. Were looking for someone whos in the growth stage of their career someone coachable, motivated, and ready to learn. If you bring integrity, a positive attitude, and a true growth mindset, youll thrive here as we build this agency from the ground up. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Carla Rodriguez - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description Assistant Nurse Manager – Critical Care Job Type: Full-Time | Nights Schedule: Monday–Friday, 8:00 PM – 6:00 AM Salary Range: $129,000 – $168,000 Position Summary The Assistant Nurse Manager (ANM) partners with the Nurse Manager to ensure high-quality, safe, and evidence-based nursing care within the assigned Critical Care unit. This leader supports daily operations, staff development, performance improvement initiatives, and fiscal responsibility while promoting a collaborative, patient-centered culture. The ANM serves as a role model, coach, mentor, and clinical resource for staff. Key Responsibilities • Ensure delivery of quality clinical services in compliance with regulatory, accreditation, and organizational standards, • Maintain 24-hour accountability for nursing care on the unit, • Support operational management including staffing, scheduling, FTE tracking, and budget oversight, • Collaborate with physicians and interdisciplinary team members to ensure optimal, age-appropriate patient care, • Provide house supervision as required, • Participate in the development and implementation of evidence-based standards of care, policies, and procedures, • Ensure employee compliance with organizational and HR policies, • Oversee staff orientation, competency validation, and ongoing education, • Promote a safe environment for patients and employees, • Participate in performance improvement initiatives tied to quality, safety, and patient satisfaction metrics, • Foster positive employee relations and uphold customer service behavioral standards, • Serve as a positive change agent supporting organizational initiatives, • Periodically provide direct patient care as needed Leadership & Administrative Duties • Interview, hire, evaluate, counsel, and terminate staff in accordance with policy, • Develop and submit departmental goals aligned with organizational and nursing strategic plans, • Prepare and manage operating and capital budgets; report variances, • Conduct monthly staff meetings and maintain documentation, • Ensure compliance with federal, state, and accreditation requirements, • Utilize multiple communication methods to disseminate information, • Participate in committees, task forces, and special projects, • Promote shared governance and professional practice Professional Practice Standards • Adhere to National Patient Safety Goals, • Delegate according to the NYS Nurse Practice Act, • Uphold the ANA Code of Nursing Ethics, • Integrate patient rights and nursing ethics into daily practice, • Support Magnet-aligned initiatives and nursing excellence Education & Experience Requirements • Current New York State RN License, • BSN required (or actively matriculated with defined graduation plan), • BLS (AHA) required, • ACLS preferred (or required based on department standards), • Specialty certification or CNML preferred (to be obtained within 3 years), • Minimum 2 years of relevant acute care experience, • Previous leadership or management experience preferred, • Demonstrated clinical excellence, • Strong verbal and written communication skills, • Ability to function as a staff RN when needed

Job Description Essential Duties and Responsibilities As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: • Act in accordance with all security and emergency procedures and manage the instigation of these, as required, • Ensure that all Guest complaints managed, recorded, and resolved promptly, • Support the Night Auditor with all Front Desk and accounting related duties, • Produce nightly reports, as required, • Inform Departments of special requests, early/late departures, room changes and other Guest requests, • Maintain good communication and work relationships in all hotel areas Required Skills and Requisites Job Requirements Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow: • Positive attitude and good communication skills, • Commitment to delivering a high level of customer service, • Excellent grooming standards, • Flexibility to respond to a range of different work situations, • Two years Front Desk experience, • Knowledge of the hospitality industry, • High level of IT Proficiency Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks. Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.

Job DescriptionBenefits: • Hiring bonus, • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off Im a graduate of St. Johns University, married to another State Farm agent, and mom to a wonderful four-year-old. We stay connected to our community by participating in local events and supporting causes that make a difference whenever we can. Our office culture is positive, collaborative, and rooted in growth. I believe in hands-on leadership, open communication, and creating an environment where everyone can learn, improve, and succeed together. Team members enjoy PTO, paid holidays, and even their birthday off as a small way to say thank you for their hard work. Were looking for someone whos in the growth stage of their career someone coachable, motivated, and ready to learn. If you bring integrity, a positive attitude, and a true growth mindset, youll thrive here as we build this agency from the ground up. ROLE DESCRIPTION: Carla Rodriguez - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: • Greet customers warmly in person and over the phone, directing them to the appropriate team members., • Manage appointment scheduling and office communications., • Assist in handling incoming inquiries and maintaining customer records., • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options., • Provide excellent customer service and follow up on customers needs., • Support the team with various administrative tasks and projects.QUALIFICATIONS:, • Previous experience in a receptionist or customer service role., • Communication and interpersonal skills., • Organizational and multitasking abilities., • Comfortable with engaging in sales conversations., • Basic computer skills, including Microsoft Office and CRM systems.

Job DescriptionBenefits: • Hiring bonus, • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off Im a graduate of St. Johns University, married to another State Farm agent, and mom to a wonderful four-year-old. We stay connected to our community by participating in local events and supporting causes that make a difference whenever we can. Our office culture is positive, collaborative, and rooted in growth. I believe in hands-on leadership, open communication, and creating an environment where everyone can learn, improve, and succeed together. Team members enjoy PTO, paid holidays, and even their birthday off as a small way to say thank you for their hard work. Were looking for someone whos in the growth stage of their career someone coachable, motivated, and ready to learn. If you bring integrity, a positive attitude, and a true growth mindset, youll thrive here as we build this agency from the ground up. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Carla Rodriguez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job Description Position Description: The Retention Agent will be the second level in the effort to retain existing customers and providing fair solutions to customers who may otherwise decide to cancel their existing services. A person in this role will utilize active listening, empathy, negotiating and creative problem solving in order to retain the customer. Individual will have a wider scope of parameters in regards to what they can offer in the way of a reduction in price per gallon, service contracts, and overall service billing. Key responsibilities and essential job duties include, but are not limited to: • Correspond with customers via phone (inbound & outbound) as well as email to address complaints with the goal of increasing satisfaction / retention, • Maintain up to date knowledge about the company’s promotions and products, • Identify opportunities for process improvement that positively impact the customers’ satisfaction, • Offer discounts or special deals as needed and within pre-established limits, • Touch all aspects of customer service from answering billing questions to escalation of complex issues, • Contact customers who have taken their complaint to social media outlets, • Accurately notate all customer interactions, • Provide customer feedback to the appropriate internal teams, • Generate weekly log reports Qualifications: • A high school diploma or equivalent, • At least one year in the customer service field, • Excellent problem solving skills which include utilizing good negotiating skills, • Ability to remain calm and level headed during difficult situations, • Excellent written and verbal communications skills, • Dependable and punctual

Job DescriptionBenefits: • Hiring bonus, • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off Im a graduate of St. Johns University, married to another State Farm agent, and mom to a wonderful four-year-old. We stay connected to our community by participating in local events and supporting causes that make a difference whenever we can. Our office culture is positive, collaborative, and rooted in growth. I believe in hands-on leadership, open communication, and creating an environment where everyone can learn, improve, and succeed together. Team members enjoy PTO, paid holidays, and even their birthday off as a small way to say thank you for their hard work. Were looking for someone whos in the growth stage of their career someone coachable, motivated, and ready to learn. If you bring integrity, a positive attitude, and a true growth mindset, youll thrive here as we build this agency from the ground up. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Carla Rodriguez - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionSUMMARY:Cross-trained agents must, after completion of training, be willing and able to work Ticket, Operations and Ramp Agent positions at their assigned station. PRIMARY RESPONSIBILITIES: • Check in passengers and baggage using Cape Air’s passenger service system• Make passenger reservations and rebook flights• Make boarding announcements• Provide extra assistance to passengers with special needs• Assist the main Cape Air Reservations Department by handling remote reservations calls, if applicable to station• Share information with pilots/ramp/operations using radio communications• Organize ticket and cash reports• Handle delayed or missing baggage and process claims• Assure compliance with FAA and airport security procedures• Meet and marshal aircraft• Fueling Cape Air aircraft, if applicable to station operations• Load and unload passengers and their baggage• Escort passengers out to the aircraft• Additional duties as assigned QUALIFICATIONS:• Airline work experience preferred• Airline reservation system experience preferred• Must be at least 18 years old• Must hold a high school diploma or equivalent• If location requires any type of driving such as baggage delivery, fueling, etc., applicant must hold and maintain a driver’s license valid in that location• Must be able to lift up to 70 lbs.• Basic computer skills required• Excellent communication and excellent customer service skills required• Ability to interact effectively with others• Ability to work independently and adapt to changing work priorities• Ability to communicate effectively, orally and in writing• Flexibility of schedule is a must• This position will often require working nights, weekends and holidays• Must exhibit exceptional knowledge of Cape Air and must embody the Cape Air MOCHA HAGoTDI spirit

Job DescriptionDescription: Pay: 20.00 per hour Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries about services and handling/resolving complaints. Essential Functions: • Train, explain tasks, and assist in the solution of customer problems., • Answer incoming phone calls, faxes, emails and respond to customer requests., • Identify and assess customer’s needs to achieve satisfaction., • Handle complaints and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution., • Go the extra mile to engage customers., • Key in new box information for all accounts., • Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts., • Responsible for taking paperwork from the “ready to be filed tray” and placing it in each customer’s folder., • At the end of each month, responsible for storing the previous month’s files in VRC boxes., • Work on special projects as required by the Customer Service Manager or Director of, • Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered., • Must have some computer knowledge., • Must be able to work with internal office personnel, sales & development representatives, records center personnel, and management., • Ability to work with external customers, potential customers, vendors, and suppliers., • Able to retain knowledge of services lines, prices, and delivery times., • Ability to multi-task, prioritize and manage time effectively. Physical Demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material. Education and Eligibility Requirements: • One (1) years’ experience., • Knowledge and ability-English and grammar., • Pleasant telephone voice/manner., • Ability to operate simple office equipment sufficiently to perform the job., • Typing skills (preferably 45-55 wpm) with 95 – 100% accuracy., • Must have proven customer support experience.

Job DescriptionBenefits: • Hiring bonus, • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off Im a graduate of St. Johns University, married to another State Farm agent, and mom to a wonderful four-year-old. We stay connected to our community by participating in local events and supporting causes that make a difference whenever we can. Our office culture is positive, collaborative, and rooted in growth. I believe in hands-on leadership, open communication, and creating an environment where everyone can learn, improve, and succeed together. Team members enjoy PTO, paid holidays, and even their birthday off as a small way to say thank you for their hard work. Were looking for someone whos in the growth stage of their career someone coachable, motivated, and ready to learn. If you bring integrity, a positive attitude, and a true growth mindset, youll thrive here as we build this agency from the ground up. ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Carla Rodriguez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly.

Conducting criminal investigations pertaining to financial obligations of the United States. Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.

Joining the Secret Service as a Special Agent will allow you to perform critical protective and investigative assignments.