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Job Description About Company: Long Island Select Healthcare Inc. (LISH) is a comprehensive network of community health centers. We are a Federally Qualified Health Center (FQHC) that provides Article 16 and 28 clinic services at 8 locations across Suffolk County, New York. We are a multi-specialty healthcare provider caring for our community through Primary and Specialty Medical Care, Dental, Behavioral Health, Audiology, Physical Therapy, Occupational Therapy and Speech Language Pathology. We currently provide care to over 7,000 patients and have an annual operating revenue of $22m. LISH is a forward-thinking, community-oriented organization! We are a certified NYS Patient-Centered Medical Home, with a mission to make a difference in our community. Our unique offerings include a robust Chronic Care Management program, Telemedicine & Virtual Care services and integrated Primary & Behavioral Healthcare. About the Role: As a Dentist at Long Island Select Healthcare Inc., you will play a crucial role in providing comprehensive dental care to our diverse patient population. Your primary responsibility will be to diagnose and treat various dental conditions, ensuring that patients receive the highest quality of care. You will also be responsible for performing a range of dental procedures, including restorative, cosmetic, and surgical treatments, tailored to meet the individual needs of each patient. Additionally, you will educate patients on oral health practices and preventive care to promote long-term dental wellness. Ultimately, your expertise will contribute to enhancing the overall health and confidence of our patients through improved dental aesthetics and functionality. Minimum Qualifications: • Doctor of Dental Surgery (DDS) or Doctor of Medicine in Dentistry (DMD) degree from an accredited dental school., • Valid state dental license to practice in New York. Preferred Qualifications: • Experience in pediatric dentistry or cosmetic dentistry., • Certification in advanced dental procedures or specialties. Responsibilities: • Examines individuals requesting care, diagnoses their dental/oral conditions, prescribes and carries out, or directs others in carrying out, appropriate dental/oral treatment, or refers individuals for specialty consultation or treatment in conformance with approved clinical protocols and guidelines., • Records patient-dentist transactions as they occur in the patient’s dental record so that the dental record accurately and completely reflects the nature of the contact, the condition of the patient and the care or treatment provided. In addition, the Dentist shall complete referrals, data collections instruments and other records or paper works as shall be required from time to time by the clinic., • Educates individuals in the nature of oral health related conditions and in the general promotion of oral health related disease prevention., • Assists in the provision of continuing education, on-the-job training, and the orientation of health center staff as requested., • Designs, develops, and implements appropriate Dental Department policies, protocols and procedures as directed by the administrative team which are in compliance with the most current accepted professional standards., • Participates in short- and long-term program planning for the Dental Department and the agency, including development of goals and objectives., • Responsible for personal full compliance with all applicable federal, state, local and center rules, regulations, protocols and procedures governing the practice of dentistry and the clinical provision of dental care as well as those relating to, but not limited to, personnel issues, workplace safety, public health and confidentiality. Conduct thorough examinations of patients' teeth and gums to assess their oral health/ Skills: Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have basic to intermediate knowledge of Microsoft Office software (Outlook, Excel, Word), as well as Practice Management and Electronic Medical Record software. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. May come into contact with human blood or other potentially infectious materials, which may result in possible exposure to blood borne pathogens (Category I 4-day/week 10-hour shift OR 5-day/week 8-hour shift

Job Description About Company: Long Island Select Healthcare Inc. (LISH) is a comprehensive network of community health centers. We are a Federally Qualified Health Center (FQHC) that provides Article 16 and 28 clinic services at 8 locations across Suffolk County, New York. We are a multi-specialty healthcare provider caring for our community through Primary and Specialty Medical Care, Dental, Behavioral Health, Audiology, Physical Therapy, Occupational Therapy and Speech Language Pathology. We currently provide care to over 7,000 patients and have an annual operating revenue of $22m. LISH is a forward-thinking, community-oriented organization! We are a certified NYS Patient-Centered Medical Home, with a mission to make a difference in our community. Our unique offerings include a robust Chronic Care Management program, Telemedicine & Virtual Care services and integrated Primary & Behavioral Healthcare. Licensed Clinical Social Worker (LCSW) Essential Duties & Responsibilities • Provides psychosocial assessments as referred., • Provides mental health intake assessments as referred., • Maintains close liaison with other care providers, especially psychiatrists involved in patient’s treatment., • Prepares Initial Assessments, Treatment Care Plans, Treatment Care Plan Updates, daily notes, discharge notes, etc., per Agency policy, in a timely manner., • Will provide relevant information about the PCMH program including brochures, that describe the values and goals of the program to patients. The information disseminated will be based upon the person’s role as it relates to patient care within LISH, • Attends necessary in-service education programs., • Means and ability to travel between Agency buildings, • Maintain licensing status in NYS by completing 36 hours of continuing education (CE) from a NY Department approved provider during each three-year registration period. Supervisory Responsibilities None. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Master’s Degree from an accredited School of Social Work in the United States Minimum 2 year’s clinical experience NYS Licensed Clinical Social Worker Necessary Skills & Abilities • Language Skills, • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization., • Mathematical Skills, • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs., • Reasoning Ability, • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations., • Computer Skills, • To perform this job successfully, an individual should have basic to intermediate knowledge of Microsoft Office software (Outlook, Excel, Word), as well as Practice Management and Electronic Medical Record software., • Other Skills and Abilities, • Experience working in the field preferred. SCIP-R certification and CPR training a plus. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds. Travel This job may require you to travel between clinic sites depending upon scheduling needs. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Blood Borne Pathogen Classification: Category III

Job Description • General Purpose of the Job The Complex Care Nurse serves as a key member of the Long Island Select Healthcare team, responsible for ensuring patients can access high-quality care regardless of location or travel limitations. This role focuses on bridging gaps in care delivery by coordinating virtual services, supporting in-home and community-based care, and serving as the central point of contact between patients, and care teams. The Complex Care Nurse will actively support patients with complex needs, reduce barriers to care, and promote the effective use of virtual care technologies. When launched, this role will integrate with mobile health teams and provide on-site support to group homes and high-need populations. • Essential Duties & Responsibilities Patient Access & Care Coordination • Serve as the primary liaison, ensuring patients receive timely care in their home or community setting., • Identify and prioritizing high-risk patients who face barriers to accessing traditional care., • Coordinate virtual care services, in-person support, and follow up care as needed., • Facilitate transitions of care, including post-hospital or ER discharge follow-up within 24-48 hours to reduce readmissions., • Assist patients with scheduling appointments, referrals, prior authorizations, and medication management.Clinical Support & Monitoring, • Support remote patient monitoring and virtual care delivery, including tele-presenting and assisting with diagnostics (e.g., phlebotomy, testing)., • Analyze electronic health records (EHR) data to identify patients at risk for deterioration or poor outcomes., • Ensure adherence to disease-specific care plans and treatment goals., • Collaborate with providers. Collaboration & Communication • Act as a central communication hub between Long Island Select Healthcare providers, nursing teams, patient navigators, residential staff and external partners., • Collaborate across disciplines to ensure coordinated, patient-centered care., • Support group homes and community partners managing high volumes of complex patients. Virtual Care Program Support • Promote adoption and effective use of virtual care technologies among patients and staff., • Monitor program effectiveness and contribute to quality improvement (QI) and performance improvements (PI) initiatives. Documentation & Compliance • Document all patient interactions and care activities in eClinicalWorks and other relevant platforms., • Maintain strict patient confidentiality and compliance with all regulatory standards., • Maintain awareness of healthcare policies, billing practices, and regulations related to virtual care., • Additional Responsibilities, • Participate in ongoing evaluation and improvement of virtual care programs., • Support organizational goals to enhance access, quality, and outcomes of care., • Perform other duties as assigned., • Supervisory Responsibilities None • Qualifications & Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education and/or Experience Active New York State RN License required. Must be licensed by and currently registered with the New York State Department of Education. CPR/BLS certification required. eClinicalWorks experience preferred. • Necessary Skills & Abilities Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Page Break Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have basic to intermediate knowledge of Microsoft Office software (Outlook, Excel, Word), as well as Practice Management and Electronic Medical Record software – eClinicalWorks a plus). Certificates, Licenses, Registrations Clean valid NYS Driver's license. Other Skills and Abilities Interpersonal skills, organization & planning, problem solving, conflict resolution ability, assertiveness, strong teamwork & networking skills, ability to carry out job duties independently in the community. In addition, attendance at all mandated agency management training activities. Demonstrated ability to work effectively with culturally diverse populations. • Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl, and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. • Travel Means and Ability to travel between sites, patient homes, and group homes required. • Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This role will hold a combination of in-office, remote, field based, and community settings with frequent travel to patient homes, group homes, and partner sites. The noise level in the work environment is usually moderate.

Job Description • General Purpose of the Job The Clinical Liaison serves as a dedicated point of contact between Long Island Select Healthcare group home agencies or individuals supporting individuals with intellectual and developmental disabilities (IDD). This role ensures seamless access to care through real-time communication, proactive outreach, and comprehensive coordination of both clinical and non-clinical services. The Clinical Liaison is responsible for facilitating patient access, supporting adherence to care, coordinating services, and improving engagement and retention in care. This position plays a critical role in bridging communication gaps, improving outcomes, and enhancing the overall patient and caregiver experience. • Essential Duties & Responsibilities Access & Communication • Serve as the primary clinical contact for group home staff, providing immediate email chat, and phone access with timely response to requests and inquiries., • Establish and maintain routine touchpoints with assigned group homes to proactively address needs., • Triage incoming clinical and administrative concerns and route appropriately when needed. Care Coordination & Navigation • Navigate the organization’s Electronic Health Record (EHR) and scheduling systems to:, • Schedule appointments and follow-ups, • Coordinate referrals and specialty care, • Assist with prior authorizations (PAs), • Process medication refill requests, • Communicate with providers and ensure ongoing patient support, • Ensure continuity of care across providers and settingsClinical Support, • Address basic clinical inquiries within scope (LPN/MA level) and escalate appropriately., • Support adherence to treatment plans, medications, and provider recommendations.Page Break Heath Home & Patient Engagement • Actively engage and retain Health Home enrollees in care., • Conduct outreach to:, • Re-engage patients who are disengaged from care, • Educate and enroll eligible individuals into Health Home services Transitional Care Management • Coordinate transitions from inpatient or emergency settings to home or other care environment., • Schedule timely follow-up appointments post-discharge., • Ensure patients remain connected to care and avoid preventable readmissions. Advocacy & Support • Serve as a patient advocate, ensuring needs are addressed across clinical and community systems., • Provide individual and family support, including education and guidance., • Act as liaison between patients, families, group homes, and community agencies. Community & IDD-Focused Support • Support individuals living in group home and community settings with IDD., • Collaborate with interdisciplinary teams to address complex, medical, behavioral, and social needs., • Qualifications & Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education and/or Experience Certification as a Licensed Practical Nurse (LPN) or Medical Assistant (MA) required. Strong knowledge of coordination, referrals, and healthcare systems. Excellent communication and organizational skills. Ability to multitask and manage high-volume communication efficiently. Experience navigating EHR systems – Experience with eClinicalWorks preferred. Preferred experience working with individuals with IDD and/or in group home settings. Bilingual preferred. • Necessary Skills & Abilities Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have basic to intermediate knowledge of Microsoft Office software (Outlook, Excel, Word), as well as Practice Management and Electronic Medical Record software – eClinicalWorks a plus). Certificates, Licenses, Registrations Clean valid NYS Driver's license. Other Skills and Abilities Interpersonal skills, organization & planning, problem solving, conflict resolution ability, assertiveness, strong teamwork & networking skills, ability to carry out job duties independently in the community. In addition, attendance at all mandated agency management training activities. Demonstrated ability to work effectively with culturally diverse populations. • Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl, and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. • Travel Means and Ability to travel between sites, patient homes, and group homes required. • Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This role will primarily consist of in-office based work with some field and community engagement work (group homes, patient visits, etc.). The noise level in the work environment is usually moderate.

Job Description • General Purpose of the Job To support patients and the clinical team by managing phone calls, medication refill requests and coordinating medication prior authorizations. This role serves as a clinical liaison between patients, pharmacies, providers, and insurance companies to ensure timely access to prescribed medications while maintaining compliance with regulatory and organizational standards. The Call Center LPN Representative provides clinical support by managing and coordinating incoming triage and nursing-specific calls. This role identifies patient concerns using established protocols , provides appropriate nursing guidance within scope of practice, and ensures timely escalation to providers or registered nurses as needed. The LPN serves as a key point of contact to promote patient safety, continuity of care, and positive patient experiences. • Essential Duties & Responsibilities, • Receive incoming calls related to medication refill requests;, • Review patient records to verify eligibility, dosage, and refill timing;, • Process refill requests per provider protocols and clinical guidelines;, • Communicate with pharmacies and providers to clarify or resolve refill issues;, • Educate patients on refill processes, medication adherence, and timelines, • Initiate, submit, and track medication prior authorizations with insurance payers;, • Collect and document required clinical information to support authorization requests;, • Communicate authorizations tatus to patients, providers, and pharmacies;, • Follow up on pending or denied authorizations and escalate as appropriate;, • Maintain accurate documentation in electronic health record (EHR), • Receive and assess incoming patient calls related to symptoms, clinical concerns, and care questions, • Perform nursing triage using approved protocols, standing orders, and clinical guidelines;, • Identify urgent or emergent conditions and escalate appropriately to RNs, providers, or emergency services;, • Provide patient education and nursing guidance within LPN scope of practice;, • Provide clear empathetic communication to patients via phone and electronic messaging;, • Collaborate with physicians, nurses, medical assistants, and administrative staff;, • Address patient concerns related to medication access and insurance requirements;, • Ensure adherence to HIPAA, state nursing regulations, and organizational policies;, • Accurately document all interactions, actions ,and outcomes in the EHR;, • Meet productivity, quality, and customer service benchmarks;, • Clinical judgment within scope of practice;, • Patient safety and advocacy;, • Time management and organization;, • Maintain clear and honest documentation;, • Collaborate and communicate effectively and efficiently on a team level;, • Supervisory Responsibilities None • Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education and/or Experience Associate's degree (A. A.) or equivalent from two-year college or technical school and one to six months' related experience and/or training; or equivalent combination of education and experience. New York State licensure as a Licensed Practical Nurse. Certified in CPR. • Necessary Skills & Abilities Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have basic to intermediate knowledge of Microsoft Office software (Outlook, Excel, Word), as well as Practice Management and Electronic Medical Record software. • Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus. • Travel This job may require you to travel depending upon scheduling needs. • Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. May come into contact with human blood or other potentially infectious materials, which may result in possible exposure to blood borne pathogens (Category 1)

Job Description • General Purpose of the Job Under general supervision, the Call Center Manager acts as supervision for all call center employees, and provides customer service for incoming calls from patients to schedule or cancel appointments during high call volume. In addition to performing the functions of a call center representative, they will investigate and resolve escalated or difficult customer service complaints and calls. They will also train new call center representatives, oversee the break/lunch schedule and manage scheduling conflicts. • Essential Duties & Responsibilities, • Responsible for the onboarding and training of Call Center representatives., • Management of diffusing situations prior to being escalated to administration, • Serve as Lead to the external call center team for any inquiries or questions, • Oversight of implemented break/lunch schedules, • Responsible for managing scheduling conflicts of internal staff/coverage, • Provide flexible coverage of front-desk and/or call center when staffing needs require., • Works cohesively within the Patient Services Department., • Maintains confidentiality of patients, administrative, and financial functions, • Provides patient-focused service and presents positive impression of Long Island Select Healthcare to both internal and external customers., • Manage high-volume amount of inbound and outbound calls in a timely manner., • Answers phone promptly; in a polite and professional manner, • Documents all incoming & outgoing phone calls within the EMR, • Meet or exceed Quality Assurance Requirements and other key performance metrics., • Maintains minimum 80 answered calls and 90% call answer rate daily, • Schedules appointments for patients:, • Obtains & Enters accurate demographic information into the EMR, • Identifies client needs, clarifies information, researches issues and provides solutions., • Identifies appropriate insurance as needed and re-verifies accordingly, • Schedules appointments correctly, clearly documenting the reason for the appointment, verifies entered data coincides with appointments, • Reviews appointment details with caller prior to hanging up, • Updates patient registration/demographic info with new/terminated insurance policies, copay information, • Makes reminder phone calls as requested, • Reschedules appointments when necessary, • Acts as liaison between patient and Health Center Staff, • Directs calls to other departments/individuals when needed, • Resolves problems and fulfills requests by clarifying desired information; researches and explores alternative solutions; implements solutions; escalates unresolved problems., • Understands when to escalate calls to management, • Processes new patient registration forms, HIPAA, privacy notice, and demographic change forms., • Communicates Sliding Scale policy to patients, requests documentation., • Complete side-by-side evaluations with employees to help with training and development, • Complete call-monitoring to ensure quality and training throughout the call center regularly, • Administer coaching to employees as needed and provide clear communication regarding KPI’s for the department, • Enforce policies and procedures within the call center department on behalf of leadership., • All other duties as assigned by the Patient Services Manager., • Supervisory Responsibilities None. • Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education and/or Experience High school diploma, General Education Diploma (GED), or High School Equivalency Diploma (HSE); College degree preferred. 2 years of supervision in a Call Center environment required. • Necessary Skills & Abilities Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have basic to intermediate knowledge of Microsoft Office software (Outlook, Excel, Word), as well as Practice Management and Electronic Medical Record software. Other Skills and Abilities • Strong Communication and People skills both verbal and written, • Strong problem solving skills, • Experience with clerical procedures, • Well organized and able to handle multiple priorities, • Understanding and application of telephone etiquette, • Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. • Travel This position may require traveling to different clinic locations depending upon scheduling needs. • Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Blood Borne Pathogen Classification: Limited exposure risk to Bloodborne Pathogens (Category III).

Job Description About Company: Long Island Select Healthcare Inc. (LISH) is a comprehensive network of community health centers. We are a Federally Qualified Health Center (FQHC) that provides Article 16 and 28 clinic services at 8 locations across Suffolk County, New York. We are a multi-specialty healthcare provider caring for our community through Primary and Specialty Medical Care, Dental, Behavioral Health, Audiology, Physical Therapy, Occupational Therapy and Speech Language Pathology. We currently provide care to over 7,000 patients and have an annual operating revenue of $22m. LISH is a forward-thinking, community-oriented organization! We are a certified NYS Patient-Centered Medical Home, with a mission to make a difference in our community. Our unique offerings include a robust Chronic Care Management program, Telemedicine & Virtual Care services and integrated Primary & Behavioral Healthcare. About the Role: As a Physician at Long Island Select Healthcare Inc., you will play a crucial role in delivering high-quality medical care to our diverse patient population. Your primary responsibility will be to diagnose and treat various medical conditions, ensuring that each patient receives personalized and effective treatment plans. You will collaborate with a multidisciplinary team to enhance patient outcomes and contribute to the overall health of the community. Additionally, you will be responsible for maintaining accurate medical records and staying updated with the latest medical advancements. Ultimately, your expertise will directly impact the well-being of our patients and the reputation of our healthcare facility. General Purpose of the Job: Provides medical care in accordance with best current standards of professional practice Essential Duties & Responsibilities: • Takes histories, performs physical examination, prescribes treatment and medication for conditions falling in the scope of his/her specialty following evidence based medicine., • Design and participate in quality improvement activities, including Medical Record Peer Review, performance and procedure audits, outcome audits and focused reviews., • Will provide relevant information about the Patient Centered Medical Home (PCMH) and Chronic Care Management program (CCM) program including brochures, that describe the values and goals of the program to patients. The information disseminated will be based upon the person’s role as it relates to patient care within LISH., • Will obtain a waiver if not already on file for Medically Assisted Treatment for those suffering substance use disorders. This will include obtaining the waiver within 60 days of hire. Time will be allotted during the hours of LISH to accomplish this., • Will become proficient in telemedicine and provide care via this platform as required., • Will assist in the educational growth of the agency by allowing students to shadow as needed., • Will be available if needed for committees such as Quality assurance, peer review and root cause analysis to provide periodic input into the work flow and improvements of the agency., • Will be available for On-Call/ After-hours assignments as needed., • Coordinates tests, referrals and care of LISH patients outside the Health Center., • Provides the patient or representative information necessary to give consent prior to start of any non-emergency procedure or treatment or both., • Ensures prompt follow-up action on patients with abnormal test results or physical findings., • Sets standards for preventive care and diagnostic screening within his/her specialty; participates in the development of programs to carry out these standards., • Provides safe and successful performance including meeting productivity, quality and patient satisfaction standards. Supervisory Responsibilities: • Responsible for supervising a variety of clinical support staff including LPN’s, RN’s, and/or Physician Assistants as needed. Qualifications: • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications: • Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) degree from an accredited institution., • Valid medical license to practice in the state of New York., • Completion of residency training in a relevant specialty. Preferred Qualifications: • Board certification in a relevant specialty., • Experience in a primary care or outpatient setting., • Familiarity with electronic health record (EHR) systems. Necessary Skills & Abilities: Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have basic to intermediate knowledge of Microsoft Office software (Outlook, Excel, Word), as well as Practice Management and Electronic Medical Record software's). Responsibilities: • Conduct thorough patient examinations and assessments to determine health status., • Diagnose medical conditions and develop appropriate treatment plans., • Prescribe medications and therapies as needed, ensuring patient safety and compliance., • Collaborate with nurses, specialists, and other healthcare professionals to provide comprehensive care., • Maintain accurate and up-to-date patient records in compliance with healthcare regulations. Travel This job may require you to travel between clinic sites depending upon scheduling needs Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. May come into contact with human blood or other potentially infectious materials, which may result in possible exposure to blood borne pathogens (Category I)

Job Description • General Purpose of the Job The Healthcare Transformation Project Manager is responsible for end-to-end management of strategic initiatives within a Federally Qualified Health Center (FQHC), with a strong emphasis on execution, accountability, and successful outcomes. This role ensures that transformation projects are clearly defined, the appropriate stakeholders and team members are engaged, and initiatives are effectively managed throughout their lifecycle. The Project Manager is accountable for delivering projects on time, within scope, and in alignment with organizational goals, regulatory requirements, and community health needs. By combining structured project management methodologies with hands-on leadership, this role drives measurable results, operational improvements, and sustainable organizational change. • Essential Duties & Responsibilities Project Planning & Execution • Lead end-to-end project management, including initiation, planning, execution, monitoring, and closeout., • Lead organizational change management efforts, including stakeholder engagement, communication planning, and adoption strategies to ensure sustained success of new initiatives., • Develop detailed project plans outlining scope, timelines, milestones, roadblocks, deliverables, and resource allocation, • Establish clear project goals, success metrics, and accountability structures, • Drive projects to completion, ensuring deadlines and deliverables are consistently met, • Proactively manage competing priorities and adjust plans to maintain progress, • Build and maintain strong relationships with clinical, operational, and executive stakeholders to drive alignment, resolve conflicts, and ensure project success., • Support project governance structures, including steering committees and executive reporting, to ensure timely decision-making and accountability., • Coordinate with external vendors, consultants, and partners to ensure deliverables meet organizational expectations and timelines. Page Break Project Tracking & Accountability • Monitor project performance using defined KPIs, dashboards, and status reports, • Conduct regular project status meetings and provide clear updates to leadership and stakeholders, • Identify risks, barriers, and dependencies early; implement mitigation and escalation strategies, • Ensure all deliverables are completed, documented, and formally closed out, • Maintain organized project documentation for transparency, compliance, and continuity, • Appropriately utilize and maintain all projects within the organization’s project management software (currently Monday.com), ensuring accurate tracking, timely updates, and visibility across stakeholders, • Monitor project budgets, resource utilization, and return on investment to ensure financial sustainability and alignment with organizational priorities. Hands-On Implementation • Actively contribute to project work, including workflow redesign, process improvement, and operational implementation, • Support rollout of new care models, operational processes, and system enhancements, • Troubleshoot issues during implementation and ensure timely resolution, • Assist with staff training, adoption, and transition to new workflows, • Collaborate with IT and clinical informatics teams to support the implementation and optimization of health information systems and digital tools. FQHC-Focused Project Delivery • Manage projects aligned with FQHC priorities such as access to care, UDS quality measures, care coordination, and population health outcomes, • Support execution of grant-funded initiatives (e.g., HRSA programs), ensuring milestones and reporting requirements are met, • Ensure alignment with Patient-Centered Medical Home (PCMH) standards and value-based care initiatives, • Translate organizational strategy into actionable project plans, ensuring initiatives are aligned with strategic priorities and measurable outcomes. Data Reporting & Performance Management • Track and report on project outcomes, including clinical quality measures (UDS, HEDIS) and operational performance, • Use data to assess progress, identify gaps, and drive corrective actions, • Prepare reports for leadership, funders, and regulatory bodies Page Break Compliance & Closeout • Collaborate with Director of Compliance to ensure all projects comply with HRSA, HIPAA, and applicable federal/state requirements, • Support audit readiness and documentation for site visits and grant reporting, • Lead formal project closeout processes, including evaluation, lessons learned, and sustainability planning, • Qualifications & Experience Education & Experience Bachelor’s degree in Healthcare Administration, Public Health, Business, or related field (Master’s preferred). Four (4) to eight (8) years of experience managing and delivering complex healthcare projects, preferably in a healthcare setting. Demonstrated success in driving projects through to completion with measurable outcomes. Skills & Competencies Strong project management expertise, including planning , tracking, risk management and closeout. Proven ability to manage multiple projects simultaneously in a fast-paced environment. Knowledge of FQHC operations, HRSA requirements, and quality reporting frameworks (UDS, HEDIS). Experience with project management tools. Strong analytical, organizational, and problem-solving skills. Excellent communication and stakeholder management abilities. Preferred Certifications PMP (Project Management Professional), Lean Six Sigma (Green Belt or Higher), Certified Professional in Healthcare Quality (CPHQ) • Necessary Skills & Abilities Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have basic to intermediate knowledge of Microsoft Office software (Outlook, Excel, Word), as well as Practice Management and Electronic Medical Record software – eClinicalWorks a plus). Certificates, Licenses, Registrations Clean valid NYS Driver's license. Other Skills and Abilities Interpersonal skills, organization & planning, problem solving, conflict resolution ability, assertiveness, strong teamwork & networking skills, ability to carry out job duties independently in the community. In addition, attendance at all mandated agency management training activities. Demonstrated ability to work effectively with culturally diverse populations. • Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl, and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. • Travel Means and Ability to travel between sites required. • Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

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