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  • Front Desk Receptionist
    Front Desk Receptionist
    2 days ago
    Full-time
    Manhattan, New York

    About the Role We’re seeking a polished, detail-oriented Front Desk Receptionist to support a fast-paced medical/aesthetic practice. You’ll be the first point of contact for patients, responsible for a high-end patient experience, accurate check-in/check-out, scheduling, phone handling, and clean payment/ledger documentation. This role requires professionalism, urgency, and strong organization. Key Responsibilities Front Desk Operations (Opening/Closing) Open/close the clinic consistently: lobby readiness, restocking, sanitizing high-touch areas, equipment/phone check End-of-day closeout: secure PHI, lock up, power down, ensure lobby reset and doors secured Patient Check-In / Check-Out Greet patients warmly and verify identity (ID/insurance card when applicable) Confirm demographics (name spelling, address, phone/email, preferred language) Check patient ledger for balances and collect payments prior to rooming when required Provide receipts and confirm aftercare printouts / next appointment details (as applicable) Scheduling & Confirmation Schedule consultations, follow-ups, treatments, and post-ops per clinic standards Perform appointment confirmations (calls/texts) and update statuses (confirmed/unconfirmed/rescheduled/cancelled) Monitor gaps/overbooks and flag same-day risks (cancels, reschedules, repeat no-shows) Phones & Call Routing Answer calls promptly with a warm, professional tone Route calls appropriately (clinical urgency, post-op concerns, pricing/booking, general scheduling) Document call outcomes and next steps in CRM/EMR as required Payments, Deposits, Receipts Collect and post payments accurately (Weave/terminal/Zelle) into Nextech Apply payments to the correct invoice/charge and scan/upload receipts to the chart Follow refund escalation policy—front desk does not promise refunds/timelines unless authorized Patient Experience & De-escalation Offer hospitality (water/coffee), give wait-time updates every 10–15 minutes Maintain HIPAA discretion at the desk and on calls De-escalate upset patients calmly and escalate to leadership when needed; document objective facts Daily Reporting (must be comfortable with numbers) Begin-of-Day report (by ~10:30am): consult totals, confirmed/unconfirmed, patients with balances due End-of-Day report: tomorrow’s consult readiness + today’s consult outcomes and financial snapshot (collected totals, balance collections, notes) Requirements 2+ year experience in medical/dental/aesthetic front desk (preferred, not required if strong fit) Strong communication, professionalism, and customer service mindset Accurate data entry + comfort handling payments and sensitive information (HIPAA) Ability to multitask in a busy environment and follow SOPs closely Tech comfortable: EMR/CRM + phones/texting systems(Nextech/Weave experience is a plus) Preferred Qualifications Bilingual Spanish (highly preferred) Experience with consult-driven practices (plastics, med spa, dermatology, dental) Proven consistency with confirmations, collections, and documentation Benefits Health insurance / PTO / sick time Employee discounts on services/products Growth path: Senior Front Desk / Lead Front Desk / Front Desk Manager Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Contract Pay: $24.00 - $32.00 per hour Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Experience: Front desk: 2 years (Required) Ability to Commute: New York, NY 10036 (Preferred) Ability to Relocate: New York, NY 10036: Relocate before starting work (Preferred) Work Location: In person

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  • Director of Patient Services (DPS) for Home Care
    Director of Patient Services (DPS) for Home Care
    8 days ago
    $42–$48 hourly
    Part-time
    Forest Hills, Queens

    We are a licensed home care agency dedicated to providing high-quality, compassionate care to our clients. We are seeking an experienced and motivated Registered Nurse to serve as our Director of Patient Services (DPS) and lead our clinical operations. Position Summary The Director of Patient Services (DPS) is responsible for overseeing all clinical and patient care services, ensuring compliance with New York State regulations, and maintaining high standards of quality and safety. This role requires strong leadership, organizational, and clinical management skills. Key Responsibilities • Serve as the agency’s designated Director of Patient Services in accordance with NYS Department of Health regulations, • Oversee and manage all patient care services and clinical staff, • Ensure compliance with state, federal, and agency policies and procedures, • Supervise, train, and evaluate nursing and clinical personnel, • Conduct patient assessments, care plan reviews, and case conferences, • Monitor quality assurance and performance improvement programs, • Ensure proper documentation and regulatory reporting, • Collaborate with management, caregivers, and referral sources, • Participate in audits, surveys, and inspections as required, • Support agency growth and patient satisfaction initiatives Qualifications • Current, active Registered Nurse (RN) license in New York State (Required), • Eligible to serve as DPS under NYS regulations (Required), • Minimum of [2–3+] years of nursing experience, preferably in home care or community health, • Prior supervisory or management experience preferred, • Strong knowledge of NYS home care regulations, • Excellent communication and leadership skills, • Strong organizational and time-management abilities, • Proficiency with electronic medical records (EMR) and EVV systems preferred Compensation & Benefits • Competitive salary based on experience, • Hourly and per visit rates, • 401k, • Paid time off, • Professional development opportunities, • Supportive and collaborative work environment

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  • Front Desk Coordinator
    Front Desk Coordinator
    9 days ago
    $18 hourly
    Full-time
    Melrose, The Bronx

    Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Long Island, NYC, Westchester, Upstate NY, NJ and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: • Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care, • Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner, • Be responsible for obtaining and filing patients' charts, and assisting our patients as needed, • Maintain the daily operations of the office by following standard operating procedures and guidelines, • Contribute to team effort by smoothly transitioning into daily roles as needed, • Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant), • Navigate through NextGen to access and provide patient information, • Maintain compliance by contacting patients to confirm appointments, • Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments, • Responsible for the opening and closing procedures of the office as needed, • Assist in comforting the patients and maintaining the reception area, • Other administrative tasks as needed Knowledge and Experience • 1+ years of relevant medical administrative experience, preferred, • Experience with medical insurance/verification is a plus, • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred, • Experience with EMR, preferred, • Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities • Bilingual (English/Spanish) required, • Excellent verbal and written communication, • Ensuring a great patient experience by delivering outstanding customer service, • Exceptional organizational and time-managements skills - the ability to multi-task is a must, • Adaptability and flexibility while working in a fast-paced environment, • Problem-solving ability and aptitude, • Outcome-focused, with an ability to work under pressure, • A solution-oriented mindset, • A strong sense of urgency and focus in accomplishing tasks Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Schedule: • Monday to Friday 8 am to 4 pm, • Monday to Thursday 9 am to 5 pm and Friday 10:30 am to 7 pm Pay: $18/hour

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  • Physical Therapist
    Physical Therapist
    15 days ago
    $95000–$120000 yearly
    Full-time
    Paramus

    If you’re looking for a rewarding career that contributes to helping people restore their active, pain-free lives, consider joining the Kayal Orthopaedic Center team. We have a great opportunity for a Physical Therapist at our Bergen County NJ office. This position is Mon - Fri, 5 8 hour shifts, or 4 10 hour shifts with one day off. Basic Function Responsible for providing patients with all phases of physical therapy. Responsibilities 1. Evaluate incoming patient conditions to determine appropriate physical treatment programs, and consult with referring Physicians regarding diagnosis., 2. Develop and implement physical therapy treatment programs based on each patient's particular needs., 3. Assist patients with all phases of physical therapy treatment and techniques to include: • exercise instruction, • manual therapy techniques, • modalities (ultrasound), • activities of daily living 4. Document treatments rendered on billing sheets and in appropriate patient charts., 5. Record patient conditions and responses to treatments in charts after each visit., 6. Prepare patient care/progress notes and other required forms as requested., 7. Consult with referring Physicians regarding patient diagnosis, and communicate changes via progress notes., 8. Communicate with referring Physicians and Physical Therapy Assistants regarding patient therapy and equipment., 9. Communicate with Physical Therapy Assistants to perform interim therapy evaluations to continually modify and update treatment programs., 10. Operate and apply knowledge of standard physical therapy equipment., 11. Compose discharge notes for patients, refer to appropriate outside sources as necessary., 12. Attend continuing educational courses to obtain advanced clinical skills., 13. Maintain current knowledge of Physical Therapist roles and continuing trends in the industry. 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Paid time off Vision insurance License/Certification: Physical Therapy License (Required) Location: Bergen County, NJ (Required) Work Location: In person

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  • Head Barista
    Head Barista
    17 days ago
    $18–$20 hourly
    Full-time
    Williamsburg, Brooklyn

    Head Barista Casabuela Café Williamsburg, Brooklyn Schedule: Wednesday–Sunday, 8:00am–5:00pm (60-minute unpaid meal break mid-shift) Pay: $18-$20/hour + tips Casabuela Café: Where The Village Meets Founded in 2025, Casabuela Café was born out of a real need—for community, culture, and a space that honors both creativity and tradition. Our cafe is a love letter to legacy, culture, and community—intentionally built to serve the village. We are looking for a Head Barista to join us at the groundbreaking of our Williamsburg-based cultural and family-owned café. This is a unique opportunity to help shape daily operations, beverage quality, and café culture from the very beginning. Please note: this is a community-forward café where connection is encouraged and great customer service is a must. The Role The Head Barista is both a craft leader and a culture carrier. You will set the tone behind the bar, ensure consistency and quality in every drink, and help create a welcoming, calm, and thoughtful customer experience for adults, creatives, and families alike. This role is ideal for someone who loves hospitality, thrives in intimate community spaces, and wants to grow with a small business from launch. Responsibilities: • Prepare and serve high-quality espresso, coffee, tea, and specialty beverages with consistency and care, • Lead bar operations during shifts, ensuring smooth service and a warm guest experience, • Maintain cleanliness and organization of the bar, equipment, and service areas, • Assist with developing drink recipes, seasonal specials, and café standards via manuals and training toolkits, • Train and support baristas as the team grows, • Manage opening procedures and support daily prep and closing tasks, • Engage with guests in a friendly, grounded, and inclusive way, • Uphold Casabuela’s values of community, culture, curiosity, and care Qualifications: • 2+ years of barista experience; leadership or lead barista experience preferred, • Bilingual (Spanish), preferred, • Food Handlers License, preferred, • Strong espresso skills and knowledge of coffee preparation, • Ability to create, document and train others on new coffee and beverage recipes and techniques, • Ability to create guides and technique manuals, preferred, • Calm, patient, and welcoming demeanor—especially in family-centered environments, • Ability to multitask while maintaining quality and warmth, • Passion for community spaces, cultural storytelling, and intentional hospitality, • Comfortable working mornings and weekends, • Bartending experience, a plus Schedule & Pay: • Schedule: Wednesday–Sunday, 8:00am–5:00pm (60-minute unpaid meal break mid-shift), • Pay: $18-$20/hour Why Join Casabuela: • Be part of the launch team of a new Williamsburg cultural café, • Help shape systems, recipes, and the guest experience from day one, • Opportunity for evening and special event bartending, • Work in a beautiful, thoughtful space rooted in culture and community

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  • Front Desk Receptionist
    Front Desk Receptionist
    18 days ago
    Full-time
    Downtown Jersey City, Jersey City

    Medical Front Desk Receptionist – New Edge Orthopedics, LLC New Edge Orthopedics, LLC is a high‑performance, out‑of‑network orthopedic surgery and physical therapy practice dedicated to delivering a premium, patient‑centered experience. We are seeking a polished, organized, and personable Medical Front Desk Receptionist to join our team. This role is essential in creating a seamless, concierge‑level experience for every patient who walks through our doors. What You’ll Bring Exceptional organizational skills and attention to detail Strong interpersonal abilities and a warm, professional demeanor Superior verbal and written communication skills Experience working with: Out‑of‑Network insurances MVA/PIP claims Workers’ Compensation cases HIPAA compliance and patient privacy standards Key Responsibilities Greet patients and serve as the first point of contact for our practice Explain patient's deductibles, co-insurances and co-pays Verify insurance benefits, including out‑of‑network coverage Prepare and maintain patient charts as needed Support the clinical and administrative team with daily front‑office operations Uphold the high‑touch, concierge‑style service that defines the New Edge Orthopedics experience* Scheduling and confirming appointments • Pre-certifications and pre-authorizations as needed for procedures and medications, • Providing excellent patient service on phone and in office, • Other administrative tasks as needed Job Type: Full-time Pay: $18.00 - $24.00 per hour Benefits: 401(k) matching Health insurance Paid time off Experience: doctor front desk: 4 years (Required) healthcare: 3 years (Required) Work Location: In person

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  • Nurse Practitioner
    Nurse Practitioner
    2 months ago
    $130000–$150000 yearly
    Full-time
    Fordham Heights, The Bronx

    Nurse Practitioner (NP) – Pediatric Clinic Location: Jerome Pediatric PC, 2386 Jerome Ave, 1F, Bronx, NY 10468 Schedule: Full-Time: 8:00 AM – 4:00 PM Part-Time: Schedule flexible Salary: Full-Time: $130,000 – $150,000 per year Part-Time: $75,000 per year Benefits: Medical insurance included 401(k) retirement plan 4 weeks of paid vacation per year 5 paid sick days Paid federal holidays Company Description: Jerome Pediatric Center is a dedicated healthcare provider located in the Bronx, NY. Committed to serving the local community, the center focuses on delivering comprehensive pediatric care. With a professional and patient-centered approach, Jerome Pediatric Center strives to promote the health and well-being of children and their families. The center is a trusted and essential healthcare resource for families in the Bronx area. Role Description: This is a full-time on-site role for a Nurse Practitioner (NP) based in Bronx, NY. The NP will provide high-quality pediatric care, perform physical examinations, diagnose and treat illnesses, manage patient health plans, and provide health education to families. The role collaborates with a dynamic team of healthcare professionals to deliver tailored and compassionate care to pediatric patients. Qualifications: Licensed Nurse Practitioner (NP) in New York State Spanish required; English preferred Experience with ECW (eClinicalWorks) Proficiency in pediatric health assessment, diagnosis, and treatment Strong communication, interpersonal, and patient-education skills Ability to collaborate effectively with a multidisciplinary healthcare team Prior experience in pediatric healthcare preferred, but not required Commitment to maintaining ethical standards and patient confidentiality Ability to work efficiently in a fast-paced environment Responsibilities: Provide patient care within NP scope of practice Conduct physical exams and health assessments Diagnose and treat common pediatric conditions Prescribe medications and manage treatment plans Maintain accurate patient records in ECW Educate patients and families on health, wellness, and preventive care Collaborate with physicians, nurses, and clinic staff Participate in quality improvement initiatives

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