Trabajos standards en New Rochelle, New York - Page 15Crear alertas

Bachelors of Engineering (required). Assistant Engineer will assist with design development of commercial, institutional and residential related projects. Local and generally accepted design and engineering standards.

Day (United States of America).Technician Medical Surgical - NYP Medical Group Westchester - Days.Setting Standards, Changing Lives.Bring your talents to NYP Medical Group Westchester, where we're proudly introducing the world to the future of surgical care and caring.Greets patients, visitors and e

This opportunity is ideal for a veterinarian who thrives in a community-based setting and is eager to contribute to high standards of patient care. If you're a veterinarian who values excellence, teamwork, and genuine connection with clients-and you're looking for a role that truly supports your gro

Founded in 2022, Inhaven is an emerging hospitality company that addresses the problem of uncertain quality and service standards guests face when booking a vacation rental home on Airbnb, Booking.Our growing team works with hundreds of property management teams across the US, overseeing tens of tho

The Beauty Merchandiser plays a key role in delivering an exceptional shopping experience by ensuring optimal sales floor merchandising, flawless merchandise execution, and by maintaining the visual and operational standards of the Beauty department. Manage the Beauty Department's Trend Recycling Co

Performs professional nursing services at one or more schools in the maintenance of acceptable health standards, school health records and the emergency treatment of student and employee health problems; does related work as required.DISTINGUISHING FEATURES OF THE CLASS:.This is a professional nursi

The Barista sells and creates Starbucks coffee beverages following Starbucks standards providing caring hospitality and exceptional customer service through product knowledge.

Dunkin' Donuts - 568 W 235th St [Restaurant Shift Supervisor] As a Shift Leader at Dunkin Donuts, you'll: Oversee the preparation of products according to operational and quality standards and manage the service provided by the store team; Be responsible for providing leadership, direction and coach

Lead staff education and training on lactation practices and standards. For positions that have only a rate listed, the rate displayed is the hiring rate but could be subject to change based on shift differential, experience, education, or other relevant factors.

KFC - 2030 central park avenue [Restaurant Manager] As a General Manager at KFC, you'll: Lead by example with high standards in customer service, food quality and cleanliness; Mentor and coach team effectively through training and development resources; Build a team through selecting and onboarding

Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan.

Under the direction of the Vice President and Chief Quality Officer, the Director of Quality Improvement is responsible for developing and implementing the organizations Performance Improvement plan and priorities consistent with regulatory standards and evidence based best practices. Competence in

Manager, Channel Sales And Partnerships, Fintech Overview. Prior to finalizing contract negotiations with each partner, develop a joint business plan (including sales targets) that is aligned with the Mastercard standards and strategy. Engage Mastercard resources and stakeholders in support of partn

Jill, you'll: Ensure a superior customer experience by acting as the sales floor leader and allowing management to focus on overall store leadership; Assist the management team in ensuring excellent visual merchandising and operational standards; Support the management team in achieving store sales

Medical Solutions Direct Hire is seeking a CT Technologist for a job in Ardsley, New York. The CT Technologist is responsible for performing high-quality computed tomography (CT) imaging procedures in accordance with physician orders, department protocols, and regulatory standards. Per Diem CT Techn

The Room Attendant works with the Housekeeping Management Team to clean guest rooms and public spaces, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction. Clean and service assigned rooms or areas accordin

The Master Butcher Trainer is a highly skilled butcher with extensive experience in all aspects of meat cutting, processing and quality control.This role will be responsible for training and mentoring butchers for Baldor's Golden Meat division, ensuring they meet high standards of meat handling, pro

Strong clinical expertise in endoscopy, critical thinking, excellent communication, and a commitment to maintaining the highest standards of patient safety and professional ethics are essential for success in this role. Administer prescribed medications and treatments in accordance with approved nur

Clean and maintain guest rooms to ensure rooms meet established standards.Housekeeping Supervisor - Assistant Executive Housekeeper - Executive Housekeeper.Greet guests upon interaction with a warm and friendly greeting.Clean guest rooms according to standards within the allotted time frame by sweep

Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. HHM Hotels is proud to be an equal-opportunity employer. Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

As a member of the medical team, the Physician of Family Medicine is responsible for assessing, planning and providing medical care, evaluating patient outcomes and promoting the continuum of care in accordance with acceptable standards of care and standards of professional practice. Currently regis

Advance Auto Parts - 64 Forest Avenue [Sales Associate / Team Member] As a Salesperson at Advance Auto Parts, you'll: Achieve personal / store sales goals and service objectives; Manage DIY services including testing, battery installation, wiper installs, etc; Ensure high standards of customer servi

Job Opportunity: RN - Cardiac Cath Lab.Specialty: RN - Cardiac Cath Lab.Coordinates total nursing care for patients.Participates in patient and family teaching.Provides leadership by working cooperatively with ancillary nursing and other patient team personnel.Maintains standards for professional nu

In this role you would get to oversee the daily operations of the quality assurance team, ensuring that food products meet established safety, quality and regulatory standards. Internal Audits & Inspections - Lead internal quality audits and inspections to ensure compliance with food safety, quality

Job Opportunity: RN - Psychiatric.Facility: American Medical Staffing.Coordinates total nursing care for patients.Participates in patient and family teaching.Provides leadership by working cooperatively with ancillary nursing and other patient team personnel.Maintains standards for professional nurs

Rye Harrison Veterinary Hospital is hiring a full-time Veterinary Assistant. Rye Harrison Veterinary Hospital, located in Rye, NY, is a full-service veterinary hospital offering comprehensive care for dogs, cats, and exotic pets. As an AAHA-accredited practice since 1954, they uphold high standards

Actively shares details to promote FP Movement events, as well as drive engagement and participation; supports the execution of events in collaboration with fitness and wellness partners. Maintains FP Movement's visual and operational standards while keeping the focus on the customer. Passion for FP

The Merchandising Associate, also known as a Vendor Paid Merchandiser, drives sales and execution of strategic merchandising initiatives within the store. By suggesting vendor products and maintaining high merchandising standards, you will create a memorable shopping experience for customers.

Papa John's - Team Member (Franchise Position). Deliver quality products and services that meet Papa John's standards. Save at major brands through LifeMart, plus discounted Papa John's meals.

Operate within the guidelines, policies, standards and constraints as established by Hampton Golf. Potential exposure to sharp and rapid equipment movement, sharp utensils, harmful chemicals and/or being exposed to flying golf balls. Hampton Golf's Club Maintenance person.

May be cross-trained to work in multiple areas of the store in order to support the needs of the business. Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store. Come join our TJX family-a Fortune 100

Graduate of an accredited medical assistant program with 1+ years of recent experience as a medical assistant. The role of the Associate Medical Assistant is to provide care to patients/significant others via direct and/or telephone contact, following established standards and practices.

The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring high standards of service, and maintaining a positive and productive work environment.This role requires strong leadership, excellent communication skills, and a passion for hospitality.Manage all

Summary: Prepares food in accordance with applicable federal, state and corporate standards, guidelines and regulations with established policies and procedures. Prepares high-quality food items according to standardized recipes and instructions to meet production, delivery and service schedules. Se

Assistant Residence Manager - OPWDD.To ensure the residence operates in a manner that promotes the well-being, dignity, and personal development of the individuals supported, while maintaining compliance with OPWDD regulations and agency standards for the people supported.Specific responsibilities i

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. In the absence of the RGM, you provide the leadership necessary to make sure the restaurant consistently operates to Taco Bell standards.

COMPANY OVERVIEW Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs— Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted – but encouraged and embraced. Journeys is an attitude you can wear. Journeys is always looking for great people to join our team! For more information check out: ___ WHY WORK FOR JOURNEYS? • We celebrate and reward success!, • Rapid promotion opportunities for top performers - we promote from within, • We are a family with an ___, • We encourage you to embrace your individuality, • You get to work in a fun environment with the coolest people around, • We conduct business with integrity and passion, • Excellent benefits and employee discount, • Compensation includes base pay, sales commission, and bonus potential* JOB SUMMARY To assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and to protect company assets. ESSENTIAL JOB FUNCTIONS • Meet and exceed store and personal sales goals and standards of performance, • Assist in recruiting and hiring of high caliber employees with in-store needs, • Assist in training and developing a successful sales team, • Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices, • Ensure that all company initiatives are properly implemented and to the standard of the company direction, • Recognize talented staff and develop them for growth within the company, • Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence, • Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence, • Effectively communicate all store needs to Store Manager and Manager In Training, • Resolve customer issues effectively, • Provide a fun, full service experience to all customers, • Complete bank deposits, • Prior retail management experience preferred, • 6–12 months retail sales experience, • Excellent interpersonal and customer service skills, • Desire to succeed in fast-paced retail environment, • Willingness to learn, • Completion of all training programs leading up to Co-Manager position or equivalent training, • Ability to work 45 hours per week, • Ability to work night and weekend shifts, • Ability to climb, reach, bend, and lift up to 50 pounds, • Stand for long periods of time, • Must be at least 18 years of age*, • Age requirements for full-time employment may vary based on state PAY AND BENEFITS Check out the following website for more information on all our awesome benefits: ___ *The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory. For clarification, refer to ___ PRE-APPLICATION DISCLOSURES Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination. All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email ___ or call (615) 367-7467. Genesco’s employment practices will continue to be directed toward full utilization of all available human resources. We believe that this approach to our human resources is not only legally and morally proper, but also is an intelligent and economic business practice.

We’re looking for a Walmart Automotive Technician to perform vehicle maintenance and repairs to manufacturer standards.

As a Lead Software Engineer, you will play a critical role in driving your team's efforts to efficiently deliver new features that align with the specifications and quality standards established by our Product team.

Sweetgreen - 696 White Plains Rd [Kitchen Staff] As a Kitchen Lead at Sweetgreen, you'll: Ensure kitchen is clean, organized, and well-stocked throughout service; Cook and prep hot food items according to recipes and quality standards; Maintain food safety protocols including proper FIFO rotation; C

Position Summary: As a Facility Ops Team Member, you will ensure the cleanliness of the facility while offering great customer service.The club space must be clean, stocked with supplies, and meet Life Time's standards of presentation.Job Duties and Responsibilities:.Maintains indoor and outdoor clu

The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction.

The Leased Housing Department Inspection Unit is seeking for a housing assistant to conduct Housing Quality Standards (HQS) and National Standards for the Physical Inspection of Real Estate (NSPIRE) inspections. Reporting directly to the Leased Housing Department's Inspections Unit Manager, the succ

Must attain YMCA Lifeguard certification within 90 days of hire and YMCA Swim Lesson Instructor certification within 120 days of hire. Follow the directions of the YMCA of Greater New York aquatic supervisors, in accordance with the YMCA aquatic standards. The YMCA of Greater New York offers a varie

Join us as a Service Team Associate We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work environment with team members who become friends. There’s always something new to learn, do, and accomplish. If you don’t have experience, we’ll train you! You’ll get opportunities to gain skills that help you rise in your career, no matter where you go. We’re all about giving back, so you’ll also get the chance to impact your community through our Panda Cares initiative. Let’s work together. Essential Functions for Service Team Associates: • Provides exceptional dining experience to Guests – Greeting Guests, Serving food and handling payments at cash register, • Maintains the cleanliness and appearance of the store, • Follows Operations Standards and Safety Procedure to serve fresh and quality food, • Works efficiently in fast paced kitchen environment, and may work at different positions – Front counter, Drive Through or Kitchen, • Work effectively with team members to meet daily goals in a fun, positive environment. How we reward you:** • Flexible schedules, • Great pay, • Free meals while working at Panda, • Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates, • Health Care and Dependent Care Flexible Spending accounts, • 401K with company match, • Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates, • Associate discounts for many brands, • Referral bonus for eligible associates, • Opportunity to give back to your community, • Hands-on paid training to prepare you for success, • On-Going Career & Leadership Development, • Opportunities for growth into management positions, • Pre-Tax Dependent Care Flexible Spending Account **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Qualification: • Friendly and helpful team members, • Operations experience is a plus, • Some high school, • Food Handler certification may be required depending on local requirements, acquired at your expense ADA Statement: While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values. You’re wanted here: Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to . Pay Range: $17.5 per hour - $20.5 per hour *Within the range, individual pay is determined using various factors, including work location and experience.

Job DescriptionCHEF-IN-TRAINING [Restaurant Team Member] $16 - $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. YOU WILL: • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation., • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout., • Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl)., • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary., • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations., • Help to maintain the “A” lettergrade by following Department of Health and DIG food safety standards., • Demonstrate professional maturity and strictly uphold DIG’s anti-discrimination & anti-harassment policies., • A passion for real, good food and a desire to learn culinary practices and skills., • The ability to demonstrate and execute a strong work ethic., • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations., • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant’s success., • Excellent communication skills, both verbal and written., • A desire to create exceptional employee & guest experiences., • An eye for detail and solving challenges. Aside from the standard job description fare (competitive pay) we also offer: • Opportunities for GROWTH in a TEAM environment, • Competitive Pay & potential to earn tips, • Paid Time Off, • 401K programming, • Parental leave, • Thanksgiving, Christmas and other Holidays Off, • Flexible Scheduling: Part Time and Full Time Hours, • Complimentary DIG lunch everyday NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply Additional Role Note: The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”).

Job DescriptionCHEF-IN-TRAINING [Restaurant Team Member] $16 - $18 / hour depending on experience + $2-3/hour in tips + MORE BENEFITS! ABOUT THE ROLE: The next generation of chefs are evolving in DIG restaurants. Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m. YOU WILL: • Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation., • Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout., • Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl)., • Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary., • Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations., • Help to maintain the “A” lettergrade by following Department of Health and DIG food safety standards., • Demonstrate professional maturity and strictly uphold DIG’s anti-discrimination & anti-harassment policies., • A passion for real, good food and a desire to learn culinary practices and skills., • The ability to demonstrate and execute a strong work ethic., • The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations., • A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant’s success., • Excellent communication skills, both verbal and written., • A desire to create exceptional employee & guest experiences., • An eye for detail and solving challenges. Aside from the standard job description fare (competitive pay) we also offer: • Opportunities for GROWTH in a TEAM environment, • Competitive Pay & potential to earn tips, • Paid Time Off, • 401K programming, • Parental leave, • Thanksgiving, Christmas and other Holidays Off, • Flexible Scheduling: Part Time and Full Time Hours, • Complimentary DIG lunch everyday NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply Additional Role Note: The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”).

Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial, and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employees, customers, and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Essential Job Summary:: Summary: We value individuals who are passionate about delivering outstanding customer service. As a Customer Service Team Lead, you will play a key role in enhancing both team performance and operational efficiency. In this role, you’ll be closely connected to the front lines supporting our Customer Service Reps in real time, coaching team members, resolving escalated customer issues, and ensuring call/email queues are properly staffed and reps are skilled to meet demand. You’ll regularly walk the floor to provide in-the-moment guidance, and may be called on to jump into calls during “all hands on deck” situations or to provide coverage for a Customer Service Supervisor when needed. Requirements and Qualifications:: Job Duties & & Responsibilities: • Provide ongoing training, mentoring, and support to customer service representatives. The lead role is the representative's first line of support when needed assistance with a customer question or issue., • Oversee the daily activities of the customer service team., • Monitor the daily flow of all customer service queue volume; (phone, email, chat, etc.) in real-time, • Watch Wrap times, • Adjust skills in real-time, • Assist on calls during high-volume periods, • Handle and resolve complex customer inquiries or escalations efficiently and professionally; collaborate with team members to develop effective solutions for recurring issues., • Comprehensive understanding of the first-level agents' role to ensure opportunities are identified and addressed. Review and refine SOPs and Knowledge Base articles to maintain accuracy and relevance., • Act as a liaison between customer service and other departments to resolve interdepartmental issues., • Motivate the team to achieve and exceed customer service objectives and foster a positive work environment., • Proactively review the overall customer service experience and suggest enhancements to exceed customer expectations., • Suggest and provide updated email templates and phone script materials when necessary., • Bachelor’s degree preferred., • Minimum of 2 years' experience working in a Customer Service call center environment, • Previous experience delivering training or coaching preferred., • Affinity for quality and customer service and helping others., • Impeccable communication skills (both written and verbal) ensuring delivery is of the highest quality and standard to certify clarity, appropriate level of detail, and timely response., • Enthusiastic team player with a strong sense of ownership and can-do attitude. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $25.00/Hr. Salary Range Maximum: USD $25.00/Yr.