Customer Relations Representative - State Farm Agent Team Member
27 days ago
New York
Job DescriptionBenefits: • Competitive salary, • Employee discounts, • Free food & snacks, • Paid time off, • Savings bank We are excited to connect with candidates who are customer-focused, empathetic, and eager to contribute to a positive team environment. There are opportunities for advancement for driven individuals with an interest in sales and agency growth. Key Responsibilities: • Build and maintain customer relationships with timely follow-up as needed., • Provide prompt, accurate, and friendly customer service, including responding to questions about insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing., • Conduct needs-based reviews to educate customers about their insurance options., • Use clear and effective communication to meet customer needs while supporting agency growth., • Collaborate with other team members to ensure a smooth customer experience.Qualifications:, • Strong dedication to customer service., • Ability to relate effectively to customers, answer their questions, and anticipate their needs., • Excellent communication skills, both verbal and written, to assist customers and work with the agency team., • Proactive and resourceful problem-solving abilities.Benefits:, • Hourly pay plus commission and bonus opportunities., • Paid time off, including vacation and personal/sick days., • Health benefits., • Opportunities for career growth and advancement within the agency., • Valuable experience to build your career in the insurance industry.