Front of House Associate
3 days ago
New York
Job Description Breads Bakery is a New York bakery dedicated to producing handmade breads and pastries using traditional baking techniques, and providing our guests with an unforgettable experience. We believe that a guest's first impression of our bakery should be accompanied by a familiar and warm welcome, and we're looking for just the right person to do it! Breads Bakery is seeking enthusiastic, dynamic individuals to join our team as a front-of-house associate. We have position openings at all our Manhattan based locations (Union Square, Upper West Side, Upper East Side, Rockefeller Center, and Bryant Park). Responsibilities & Expectations: • Recognize the importance of providing extraordinary hospitality and exemplify this in interactions with customers, vendors and coworkers alike., • Assist in all fundamental levels of the guest experience from answering product questions to point of sale., • Ensure proper inventory and quality are maintained- recognizing that every day presents varying needs and adjusting workflow to meet these needs., • Assist at other Breads Bakery locations as needed; ability to adjust and adapt gracefully to unexpected changes., • Maintain a clean, safe and aesthetically pleasing space in accordance with operations and sanitation guidelines., • Follow tasks as instructed by direct managers and shift supervisors, ensuring responsibilities are met and, when possible, exceeded., • Govern service recovery as needed with professionalism and sincerity. Skills & Requirements: • Professional experience in customer service or relevant roles., • Background in hospitality and/or the food & beverage industry, preferred but not required., • Commitment to providing exceptional service and genuine experiences., • Ability to work on your feet for a full shift and lift 50+ lbs during the shift., • Remarkable communication and interpersonal skills, strong problem-solving aptitude, and ability to multitask., • Ability to work holidays and weekends. Compensation & Benefits: • $22.50-$28.50/hour, • This figure includes a base hourly rate of $16.50 plus gratuities which average $6-$12 per hour, • If individual possesses NYC food handler's certification, base rate is +$0.50, • Medical, dental, vision and life insurance available following waiting period, • Paid time off package, • Access to PLUM, commuter, financial wellness, fitness benefits, pet insurance, and more, • 50%-75% Store discount