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Job Description Customer Service Analytics & Insights Analyst 1449107 • Hourly pay: $65-$75/hr, • Worksite: Leading podcast and audiobook company (Newark, NJ 07102 - Hybrid), • W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL Customer Service Analytics & Insights Analyst Responsibilities: • Data analysis – Obtain, manipulate, and analyze data to answer specific or open-ended questions, utilizing statistical approaches as needed, and distill actionable insights., • Data visualization – Understand requirements, gather data from various data sources, conduct business analysis, and provide quantitative insights through presentations, reports, and dashboards, • Project support – Support CS initiatives through the lifecycle of ideation, opportunity sizing, strategy and measurement definition, and reporting/impact assessment., • Digital SME – Act as a subject matter expert on best-in-class digital analytics and optimization., • 5+ years of related experience in analytical roles, including 1+ years in digital analytics., • BA/BS in Engineering, Business Analytics, Information Systems, Statistics, or other quantitative field., • Excellent problem-solving skills, self-motivated, and able to manage multiple competing priorities., • Solid understanding of data concepts (databases, schemas, warehousing, ETL, data quality, etc.)., • Experience with complex data gathering and analysis (e.g. SQL, Python, Excel)., • Experience creating dashboards for data storytelling with a data viz tool (e.g. Tableau, AWS QuickSight)., • Deep knowledge and comfort with Adobe Analytics., • Experience with A/B testing tools (Adobe Target preferred)., • Experience applying statistical concepts (distributions, hypothesis testing, confidence intervals) to real-world applications., • Proven ability to translate complex findings from qualitative and quantitative data into recommendations. Ability to summarize in-depth analyses into concise and actionable insights for senior managers and directors., • Experience working in an organization focused on customer experience, preferably Customer Service (Help Center, Contact Us), is preferred., • Experience with the AWS technology stack (e.g., Redshift SQL, S3, DynamoDB), is preferred., • Experience implementing code to serve experiences within A/B testing and personalization tools such as Adobe Target, Optimizely, etc., is preferred., • Experience with web front-end technologies such as HTML5, JavaScript, CSS3, and Git, is preferred.

Job Description Department purpose and structure To provide an effective and professional IT 1st line support service to our staff and clients in accordance with the needs of the business. You will be responsible for logging, troubleshooting and resolving incidents and requests as the first point of contact when possible, or escalating incidents to the appropriate team. Key relationships • The Service Desk is the first point of contact for internal customers and external clients, it is essential for the IT Service Desk Analyst to deliver high levels of service to both these groups., • Works closely with Support Team Managers to deliver an efficient and effective service., • The Service Desk Analyst is primarily responsible for the resolution of customer issues raised via phone or email., • Act as a single point of contact for customers contacting the service desk via phone, email or self-service portal, regarding IT issues and queries., • Take responsibility for the resolution of incidents ensuring as many of these are resolved at 1st line as possible, • Maintain an effective working knowledge of incident resolution across all areas of IT Support in order to maximize customer service and first point of contact call resolution., • Ensure that incidents and requests are properly logged, assigned, tracked and responded to in a timely manner and according to agreed standards and procedures. Ensure customers and other interested parties are kept informed of progress and that corrective action is taken to avoid or minimize delays., • Ensure accurate and timely updates are recorded and maintained in the IT Service Management System., • Promptly allocate incidents and requests as appropriate., • Follow processes to ensure that a high quality of service is provided to our users, • Working as part of a team in order to provide a white glove service to the users., • Appropriate escalation of incidents and requests to the US Service Desk Manager in line with our processes., • Complete tasks and other assigned work to agreed deadlines., • Ensure customers and other interested parties are kept informed of progress and that corrective action is taken to avoid or minimize delays., • Pass and monitor calls to the appropriate team if cannot be resolved by self and liaise with 2nd/3rd party teams when appropriate and ensure customers are updated of events relating to their call. Follow up until resolved with the assigned., • Build and maintain good customer relationships. Key requirements • Minimum of 3 years’ experience working in as Service Desk role, including taking support calls and working with a ticketing system (law firm experience preferred) but no essential, • Knowledge of iManage Work, Windows 10 and Apple iOS, • Strong Knowledge supporting Microsoft Technologies (Office 365, Teams, OneDrive, etc.), • Experience using Remote Support Technologies (SCCM, Team Viewer) and Active Directory, • Ability to work well under pressure, • Excellent communication skills, • Flexible, customer focused approach to service delivery, • A good team player and willing to share skills and experience with others, • Ability to work on own initiative

Job Description We are seeking a Junior Business Analyst to become an integral part of our team! You will analyze data to understand business and market trends in order to increase company revenue and efficiency. Responsibilities: • Use data to understand business patterns and trends, • Analyze internal and external data through quantitative research, • Communicate findings to company through standard and ad hoc reports, • Promote best practices in data analysis and reporting, • Previous experience in business intelligence, analysis, or other related field, • Knowledge of statistical tools and business reporting, • Strong problem solving and critical thinking skills, • Strong attention to detail, • Ability to prioritize and multitaskCompany DescriptionASTA Corporate Resource Solutions Inc is one of the Fastest Growing IT Companies in Northern America and the DC Metro Area with its headquarters in Ashburn, Virginia. ASTA CRS is an Information Technology Provider delivering superior quality software development, consulting, and staffing solutions to our client partners. ASTA CRS services are uniquely positioned to support clients in achieving profound efficiencies and relentlessly delivering results. ASTA CRS is a long-time and trusted resource for its clients and partners. Asta CRS, Inc. is an Equal Opportunity Employer M/F/V/D. ASTA CRS is proud to state that we are enrolled with the USCIS for the E-Verification Program.ASTA Corporate Resource Solutions Inc is one of the Fastest Growing IT Companies in Northern America and the DC Metro Area with its headquarters in Ashburn, Virginia. ASTA CRS is an Information Technology Provider delivering superior quality software development, consulting, and staffing solutions to our client partners. ASTA CRS services are uniquely positioned to support clients in achieving profound efficiencies and relentlessly delivering results. ASTA CRS is a long-time and trusted resource for its clients and partners. Asta CRS, Inc. is an Equal Opportunity Employer M/F/V/D. ASTA CRS is proud to state that we are enrolled with the USCIS for the E-Verification Program.

Job DescriptionAbout this Role Hi, I’m Beth, and I’m the Manager of High Touch Customer Success at Ashby. Our team is passionate about shaping and scaling an exceptional high-touch customer experience across the mid-market segment. I'm thrilled to be hiring our next CSM in the EST timezone, as we continue expanding globally. As a member of our Customer Success team, you will help us continue to grow our High Touch Customer Success function. In this role, you'll onboard, train, and support the adoption of Ashby with customers across the region, partnering closely with a talented group of seven CSMs on the Americas High Touch team to shape how we serve companies ranging from high-growth startups to public enterprises. Ashby is designed to be powerful and flexible, allowing users to adjust it to their needs. This means that there is a lot to learn. You will become a product and domain expert in order to enable our customers to make the best use of Ashby to drive hiring excellence. Role Requirements: * You have a strong track record of customer success experience in B2B SaaS (at least two years), supporting the implementation and adoption of complex technologies. In this role, you will manage a four to eight week implementation, while continuing to deliver value through the customer journey. * You’re comfortable managing a book of ~60 mid-market customers, exceeding $1.5MM in total ARR. You enjoy developing relationships across a broad set of stakeholders while supporting existing teams to drive adoption and retention * You have experience working closely with cross-functional stakeholders across Sales, Marketing, Product, and Operations. * You love becoming a product and industry expert and have experience doing this in a previous customer success role. You can create ‘Ah ha!’ moments by tailoring training and product walk throughs to address a customer’s specific challenges. * You’ve worked with technically complex products and show a strong curiosity to explore details and understand how things work. You Should Apply If: * 📣 You demonstrate mastery of clear communication. You ask questions with precision and can explain complex concepts in simple terms. You eschew business jargon. * 🎧 You are a great listener. You see your role as providing the voice of the customer to internal stakeholders so we can ensure that our product roadmap continues delivering value. * 📊You enjoy working with a larger book of varied customers, and can effectively prioritise your time to make the biggest impact. * 🧩 You’re energized by learning and supporting a complex product. You enjoy diving deep into technical details, navigating advanced configurations, and data workflows, and you enjoy helping customers make sense of them. * 🧑️‍🏫 You love to teach. Whether it’s a complex report to a very tenured data analyst, or a workflow to a brand new recruiter, who is new to SaaS tools, you see every teaching moment as an opportunity. * ⚙️ You are not only excited about driving renewals, but also crafting repeatable processes that will allow our go-to-market team to scale well in future. * 🔍 Your peers describe you as detail oriented. You obsess over sending crisp follow-up emails, on time. You take pride in internal operations, like real-time CRM updates. * ⚡️ You move fast. You leverage tools/technology to maximize your time. You are at home managing a wide range of customers, and prioritizing effectively. * 🗺️ You're energized by an ever-improving work environment. Our team is growing, and continually iterating on processes - we live by our Operating Principle of "Implement Continuous Improvement" * 📊 You are always looking for ways to improve your work through data. * 👨️‍👨️‍👧️‍👧 You have been a recruiter, hiring manager or interviewer in a previous role. Recruiting experience paired with SaaS CSMing helps to make the onboarding process quicker, and can help you serve as a trusted advisor to our customers. Not a requirement though! Why you shouldn’t apply: * If you tend to thrive with a smaller, more focused book of customers, this role likely isn’t the right fit. Our High Touch CSMs typically manage a book of 60+ customers, balancing personalized relationships with efficient, scalable support. * You're interested in managing customer accounts with infrequent and well-defined touchpoints (rather than excited by the fluidity required of early stage CS work) * You shine as an exclusively commercial CSM, motivated by variable compensation. While our team's north star metric is revenue retention, we focus on adoption and engagement as our leading indicators. For renewal negotiation and upsell, we have a lovely team of Contract Managers. As such, this role does not currently include variable pay, aligning with our strategy to hire product-oriented CSMs rather than adhering to the conventional Account Manager model. * You’re afraid of rolling up your sleeves. If the idea of getting in the weeds with a customer about the nuance between a time in process report and a time to hire report feels too granular, or project managing a workflow change for offer approvals feels “beneath you”, this job isn’t going to be for you. About Ashby We’re building the next generation of enterprise software, and we’re starting with a suite of products that help talent leaders, recruiters, and hiring managers run their hiring process significantly better. Learn more on our website: We are well funded and backed by great investors, including Y Combinator, Elad Gil and Lachy Groom. We have thousands of amazing customers including Snowflake, OpenAI, Shopify, Ramp, Notion, and Zapier (and many others who we cannot name!). Our growth and retention metrics are best-in-class among our peers: we have tens of millions in ARR, growing >100% year over year, very low churn, and many years of runway. We’ll share more details once we meet. In short, it's the perfect time to join! 🚀 Interview Process Our interview process is thorough - we aim to ensure each person that joins the team is the right fit for Ashby and will provide ample information for you to assess if Ashby is the right fit for you. The process for this role is as follows: * Intro Call with Ashby Recruiting - 30 Minutes * Hiring Manager Interview - 45 Minutes * Mock Customer Call - 45 Minutes * Virtual Onsite - 2 hours Benefits * You’ll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible. * 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby - do it when you feel financially comfortable. * Unlimited PTO with four weeks is recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅 * Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise. * Generous equipment, software, and office furniture budget. Get what you need to be happy and productive! * $100/month education budget with more expensive items (like conferences) covered with manager approval. Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. Compensation Range: $110K - $140K

Job Description Join our growing technology team as an IT Services Analyst and help transform our IT operations from reactive support to proactive "mission control." You'll play a critical role in supporting our multi-location restaurant operations while building enterprise-grade security and infrastructure automation capabilities. We're looking for a proactive technology professional who thrives in a fast-paced environment and wants to build something meaningful. If you're passionate about restaurant technology, security operations, and process automation, we'd love to hear from you. In line with Just Salad’s mission to make everyday health and sustainability possible, you will also support initiatives to reduce Just Salad’s environmental footprint. Location: New York City - Onsite Department: Information Technology/IT Services Reports to: Director of IT Services And Cybersecurity Start Date Jan 5 2026 What You'll Do Infrastructure & Operations Management • Administer integrations of systems across 100+ restaurant locations, • Manage multi-vendor technology ecosystem including phone systems, network connectivity, and mail system, • Develop and implement automated playbooks for tier-1 support tasks and common infrastructure issues, • Coordinate technology deployments for new store openings and expansion projects, • Design and implement comprehensive Identity and Access Management (IAM) strategy with role-based access controls, • Manage security tools including email security, MDM, and endpoint protection platforms, • Execute business continuity and disaster recovery procedures, • Ensure PCI compliance and manage security scanning initiatives, • Create automated workflows to reduce manual processes and improve operational efficiency, • Support innovative technology initiatives including robotics integration projects, • Develop self-service platforms for operations teams Required Experience • Junior-to-Mid Level (2+ years experience in Enterprise IT), • Hands-on experience with POS systems (Toast experience highly preferred), • Strong background in network management, cloud platforms, and security tools, • Knowledge of compliance frameworks (PCI, SOC 2) and security best practices, • Proven track record managing technology across multiple sites, • Cloud platform administration (Google Workspace, GCP, Azure, AWS), • Network infrastructure management (VPN, firewalls, connectivity), • Security tools (SIEM, endpoint protection, email security), • Remote monitoring and management (RMM) platforms, • Backup and disaster recovery solutions, • Experience with restaurant/retail technology ecosystems, • Experience with automation scripting (Python, PowerShell) and workflow tools, • Relevant certifications (Security+, GSEC, Google Cloud, etc.), • Background in construction/rollout project coordination, • Impact: Lead critical enterprise system implementations., • Innovation: Build integrations and automation for a rapidly growing restaurant chain., • Growth: Lead the development of security operations function., • Collaboration: Work directly with different teams., • Enterprise Systems: ERP, HRIS, • Cloud: Google Workspace, Google Cloud Platform, • Security: Email Security, Kandji MDM, • Monitoring: Enterprise system monitoring and alerting, • Competitive annual salary: $85,000 – $95,000 + eligible for corp bonus, • Medical, Dental, and Vision Insurance, • Voluntary Long-Term Disability, Hospital Indemnity, Accidental Insurance, Life + AD&D, • Paid Vacation, Sick days, and Holidays, • Employee Assistance Program (EAP), • 401(k) eligibility, • Pre-tax benefits (Commuter Benefits, FSA + HSA), • Summer Fridays, • Fitness discounts Just Salad is a fast-casual restaurant chain with a mission to make everyday health and sustainability possible. The brand serves craveable, accessible, plant-centric meals made with homemade dressings, prepped-daily produce, from-scratch recipes and fresh, flavorful ingredients. Guests can choose from over 15 chef-designed salads, wraps, warm bowls, market plates, soups and smoothies, including classic offerings and rotating seasonal favorites. Empowering customers to “Eat with Purpose,” Just Salad is a Certified B Corporation™ and home to the world’s largest restaurant reusable program, as well as the first U.S. restaurant chain to carbon label its menu and offer a Climatarian menu category. The company was founded in 2006 and has over 100 locations across New York, New Jersey, Connecticut, Florida, Illinois, Pennsylvania, Massachusetts and Washington D.C.

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and THE OPPORTUNITY The Technology Department is seeking a Technical Support Analyst. Reporting to the Technical Support Manager, the Technical Support Analyst will provide front-line primary technical support to end-users on various technical issues and problems relating to hardware, software, and peripherals. Responsibilities include but are not limited to: • Provide exceptional customer service in-person, via phone and email as appropriate;, • Resolve help desk issues, including troubleshooting hardware and software issues;, • Open, track, document, escalate, resolve, and close each problem/inquiry/request in our service management system;, • Collaborate with other technical team members to provide excellent service to the user community;, • Walk users through steps to help them resolve their technical problems;, • Assist with onboarding and offboarding staff, including provisioning, configuring, and removing user accounts and hardware, managing system access, and assisting during the new employee orientation; and, • Additional relevant tasks, as needed.Qualifications:, • Bachelor’s degree in related field preferred;, • 2+ years of hands-on experience working in an end-user desktop support role;, • Working knowledge of Google Workspace and other SaaS applications such as Jira and Slack, preferred;, • Expert knowledge in supporting Microsoft Windows 10 and 11, Active Directory, and Microsoft Office 365 applications;, • Strong customer service orientation with a helpful, solution-focused mindset;, • Basic understanding of networking fundamentals (e.g., IP addressing, DNS, VPN troubleshooting);, • Solid experience with imaging, provisioning, and onboarding devices in an enterprise environment using tools such as SCCM and Microsoft Intune;, • Experience enrolling and managing Android and Apple devices through mobile device management (MDM) solutions;, • Experience using ticketing systems (e.g., Jira) to track, prioritize, and resolve support requests;, • Proficient in using remote support tools (e.g., BeyondTrust) to troubleshoot and resolve end-user issues;, • Experience supporting and troubleshooting Dell hardware, including laptops, desktops, and docking stations;, • Excellent communication and documentation skills, with the ability to clearly convey technical information to both technical and non-technical audiences;, • Willing and able to travel to multiple sites across New York City and New Jersey as needed; and Position Location: Midtown Manhattan. Compensation: The compensation range for this position is $70,000 - $82,900 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR MUC7K0ISjO

Job DescriptionAbout Us: OptionMetrics, headquartered in New York, NY. is a dynamic and innovative technology company, a trusted provider of financial information and research derived from the option markets. We are at the forefront of developing solutions that empower businesses. Our commitment to excellence, coupled with a collaborative, forward-thinking culture, has made us the preferred choice for top-tier talent. Our data and analytics models are utilized by over 350 investment banks, hedge funds, asset management firms, and academic institutions globally, solidifying our position as a leader in the industry.OptionMetrics is seeking an IT Support Analyst will oversee a diverse portfolio of IT systems and assets, ensuring optimal performance and reliability across the organization. The successful candidate will manage the full lifecycle of IT infrastructure—from routine upgrades and timely fixes to proactive maintenance strategies that keep our technology ahead of the curve. Armed with a deep knowledge of computer hardware, software, and network maintenance, the ideal candidate will stay current with industry trends to troubleshoot and resolve technical issues swiftly, while anticipating future needs and implementing scalable solutions. Moreover, the IT Support Analyst will serve as a trusted resource, delivering expert support and guidance to employees to swiftly resolve critical issues. Their proactive approach will help minimize downtime and enhance overall productivity. This position requires working on-site at our NYC location in a hybrid capacity. Objectives:- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.- Handle business-critical IT tasks and system improvements.- Enable faster and smarter business processes and employee productivity.- Research and evaluate emerging technologies, hardware, and software.- Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft Office365, and Zoom. Responsibilities: 1. User Support & TroubleshootingProvide Tier 1/Tier 2 support for desktops, laptops, mobile devices, and SaaS applications. Troubleshoot hardware/software issues and escalate when necessary. 2. Identity & Access ManagementAdminister Azure Active Directory (accounts, groups, MFA, conditional access).Manage join/leave processes (onboarding, off boarding, access rights). 3. Endpoint & Device ManagementConfigure and enforce policies via Microsoft Intune (MDM/MAM).Create and maintain standard desktop images for consistent deployments. Track hardware inventory, software usage, and license compliance. 4. SecurityEnsure timely patching and update deployments across all devices. Manage endpoint security including antivirus/anti-malware tools. 5. Networking & Collaboration ToolsManage Wi-Fi access points, SSIDs, and connectivity troubleshooting. Set up and maintain conference room AV systems (displays, cameras, microphones, Zoom/Teams integration).Provide live support for meetings and video conferences to ensure smooth execution. 6. Operations & ProcessMaintain asset lifecycle documentation (procurement → assignment → retirement). Write and update IT knowledge base and self-service guides. Required Skills & Qualifications:3–5 years in IT support or desktop engineering.Strong knowledge of Azure AD and Microsoft Intune.Experience with desktop imaging, policy management, and patch compliance.Proficiency in hardware/software inventory management and license tracking.Hands-on knowledge of Wi-Fi network management (APs, controllers, SSIDs, security).Experience with conference room technology (AV setups, video conferencing platforms).Strong with Windows 10/11, macOS, and business SaaS platforms (Office 365, Slack, Zoom, Teams).Excellent troubleshooting and communication skills. Preferred skills and qualifications:- Bachelor’s degree (or equivalent) in computer science.- Certification is a plus: CompTIA, Google, CCNA, ITIL.OptionMetrics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, OptionMetrics will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‐worker, Pay Transparency Nondiscrimination . If you need a reasonable accommodation for any part of the employment process, please contact us by email and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Title: IT Analyst / Project Manager Location: Time Out Market, New York Department: Operations Reporting to: VP Operations Brand Video: Role overview Time Out Market currently operates over 13 markets worldwide and is expanding very quickly. We are seeking a dynamic and results-oriented IT Analyst to join our team. This role is pivotal in supporting the Head of Technology in driving technological advancements within the company. Responsibilities Project Support: * Collaborate closely with the Head of Technology to deliver successful project outcomes. * Provide technical expertise and support throughout the project lifecycle on various technology related tasks - networking, AV, software enrollment. MSP Management: * Work in tandem with our Managed Service Provider (MSP) to ensure optimal support for our existing markets. * Oversee the technical health and performance of market systems. Technology Optimization: * Foster cross-departmental collaboration to identify opportunities for technology enhancement. * Implement strategies to streamline operations and improve efficiency. Documentation: * Develop and maintain comprehensive technical documentation, including system configurations, troubleshooting guides, and knowledge bases. * Align with the broader Time Out Group policies. * Provide technical leadership and guidance to internal stakeholders, including training and presentations of systems. * Supporting and guiding management and executives to understand the need for change. Compliance: * Adhere to company policies and procedures, ensuring all technological operations align with group standards. New Developments: * Actively participate in the project team meetings to contribute to the development and implementation of new technological solutions and markets. Skills: * Proven experience in a technical management role (preferably hospitality industry) * Strong understanding of IT infrastructure and systems and networking concepts * Excellent project management and organisational skills * Ability to collaborate effectively with diverse teams on global scale * Strong problem-solving and analytical skills, communication and interpersonal skills * Strong knowledge of POS systems and CRM systems What we look for in a candidate Time Out is a company filled with individuals as diverse as the cities we are in and cover. At the same time there are common characteristics and values we all share. To join our team, you’ll want to… * Be commercially astute * Either have experience at or want to dive headfirst into a fast-paced transformative company in pursuit of excellence * Think globally * Have excellent communication and relationship building skills * Have a high sense of ownership, urgency and drive * Be a team player About our culture At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business. About Time Out Group plc Through Time Out Media and Time Out Market we help our large audience go out in the world's greatest cities and connect global brands as well as local talents with this valuable audience. About Time Out Group Time Out Group is a global brand that inspires and enables people to experience the best of the city. Time Out launched in London in 1968 to help people discover the best of the city - today it is the only global brand dedicated to city life. Expert journalists curate and create content about the best things to Do, See and Eat across 333 cities in 59 countries and across a unique multi-platform model spanning both digital and physical channels. Time Out Market is the world’s first editorially curated food and cultural market, bringing a city’s best chefs, restaurateurs, drinks and cultural experiences together under one roof. From award-winning chefs to much-loved local gems, from cooking classes with top chefs to installations from local artists and live entertainment, Time Out Market captures and celebrates the best of the city. The first Time Out Market opened in 2014 in a historic market hall in Lisbon, quickly turning into one of the most popular destinations in the city. The success of Lisbon brought further expansion, and there are currently Markets in 13 cities, including New York, Montreal, Dubai and Cape Town, with several new locations expected to open in 2026 and beyond, in addition to a pipeline of further locations in advanced discussions. Time Out is a dynamic, pioneering brand and so is our team. We want to work with the best and brightest talent because we work for the world’s greatest cities, the people enjoying them and the businesses in them. As a truly global team we get to collaborate with colleagues from New York to Paris, Cape Town and Sydney and beyond. It’s our expertise, authenticity and collaboration that make us successful and a unique team.

Job Description Product & Business Analyst Block is a renovation platform transforming the $500 billion renovation industry. Our mission is to enable millions of homeowners to create spaces they love and thousands of contractors to build thriving businesses. We're well on our way, serving customers from coast to coast with our technology platform and contractor network. Role & Responsibilities As the Product & Business Analyst, you will serve as a key strategic and tactical contributor to our growth, owning strategic insights and analytics for Block's Product, Sales, Marketing, and Supply Teams. You will proactively surface opportunities for step-change improvement, drive reporting, and pitch in on projects. • Build, maintain, and analyze reports and dashboards in Sigma and Mixpanel to track key metrics to deliver insights to the business., • Partner with our Product and Engineering teams to help track the efficacy of experiments and new product launches, to understand their impact on user behavior and to business results., • Act as a bridge between operating teams and data engineering to ensure that evergreen metrics and dashboards are concise, accurate, and clearly defined. Work with stakeholders to provide clarity on which metrics are valuable and important and which are not., • Proactively explore and surface business and product opportunities within data that may prompt tactical or strategic adjustments. Qualifications • Strong analytical abilities, advanced proficiency in Excel and with data visualization tools such as Tableau, Power BI, Looker or Sigma. SQL valued though not required., • Comfort interpreting and sharing opinions to help drive impact from data, not just producing it., • Strong point of view on how to present data to maximize its interpretability and usability for operating stakeholders., • Curiosity to explore complex questions, learn about the business, problem-solve, and improve processes., • Ability to work autonomously, prioritizing time toward the greatest impact, • Bachelor's Degree required., • 2+ years in a directly related position, such as business or product analytics., • Excited to work in a fast-paced, ambiguous startup environment; experience with startup ecommerce or marketplace businesses preferred. Block wants all employees to be supported in their personal and professional development, so we take a comprehensive approach to compensation and benefits. The initial salary for this position is expected to range from $90,000 to $100,000 for a NY-based position. Actual compensation will depend on numerous factors such as: experience, knowledge and skills, qualifications, location, and other job-related factors. To further support your growth at our company, Block also offers the following: • Earn equity in an early stage high-growth company, • Subsidized health insurance, dental, and vision coverage, • Flexible work environment, with a hybrid schedule and "work from anywhere" time, • PTO and company holidays, • 12 weeks universal fully paid family leave, • 401k retirement savings plan with matching employer contribution, • HSA with employer contribution & FSA plan, • Budgeted learning and development stipend

Job DescriptionCompany Description Talan is an international consulting group in innovation and transformation through technology. For 20 years, Talan has been advising companies and administrations. The group supports them and implements their transformation and innovation projects internationally. Present on five continents, the group achieved a turnover of 600 million euros in 2023 than 5,000 consultants and aims to exceed the one billion € turnover mark by 2025. The group puts innovation at the heart of its development and intervenes in areas related to the technological changes of large groups, such as Artificial Intelligence, Data Intelligence, Web3, Metaverse, Blockchain or IoT. Job Description Location: NYC (Hybrid – 3 days onsite/week) We are seeking a skilled Production Support Analyst to join our Global Markets IT Support team. You’ll play a key role in keeping business-critical applications stable and reliable, ensuring smooth operations for trading and support teams across regions. In this role, you’ll work closely with development, infrastructure, and business users to monitor systems, resolve incidents, and continuously improve performance and workflows. It’s a hands-on opportunity to work in a fast-moving trading environment and collaborate with teams across time zones. Role and responsibilities • Provide first-line functional and technical support for Global Markets applications used by teams in Equity Derivatives, Securities Lending, Global Macro (Rates, FX, Commodities), and Credit., • Act as a key support contact for the Summit Front platform, ensuring reliability and responsiveness to Front Office users, especially on post-trade processes (booking, trade execution tracking, and settlement)., • Oversee end-of-day (NY) and start-of-day (APAC) processes in Summit, investigating and resolving incidents quickly., • Manage and prioritize user requests, track incidents, and coordinate escalations with development and infrastructure teams., • Partner with business and IT teams (both locally and globally) to troubleshoot issues, implement fixes, and plan upcoming releases., • Contribute to business analysis efforts by helping define requirements and testing new functionalities in Summit Front., • Maintain clear communication with stakeholders through regular updates and status reporting., • Identify opportunities to streamline monitoring, automation, and incident management practices. #LI-ASD Qualifications • Previous experience in IT Production or Application Support, ideally supporting Front Office environments in financial services., • Strong knowledge of Summit Front and an understanding of trading workflows, pricing, and booking processes., • Familiarity with financial instruments such as structured products, equity options, repos, TRS, interest rate derivatives, and credit products., • Working knowledge of FIX protocol; SQL skills are a plus., • Excellent communication and interpersonal skills to effectively support and liaise with Front Office users., • Ability to manage multiple priorities in a fast-paced, high-pressure environment., • Strong problem-solving mindset and attention to detail. At Talan, we invest in our employees' well-being and empower them with benefits, including: • 401(k) retirement plan with company matching, • 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out), • 8 paid holidays + 5 sick days + 2 personal days per year, • ❤️️‍Company health, dental, and vision insurance plans + FSA, • Voluntary STD and LTD

Job Description About the Role: The Technical Analyst plays a critical role in bridging the gap between business needs and technology solutions by analyzing, designing, and implementing technical systems that enhance organizational efficiency. This position involves gathering and interpreting complex data, identifying system requirements, and collaborating with stakeholders to develop effective technical strategies. The Technical Analyst ensures that technology solutions align with business objectives and comply with industry standards and best practices. By continuously monitoring system performance and troubleshooting issues, the analyst supports seamless operations and drives continuous improvement initiatives. Ultimately, this role contributes to informed decision-making and the successful delivery of technology projects that support the organization's growth and innovation. You will be The Hands‑on analyst/engineer supporting data profiling, cleansing/transformation, conversion execution, testing, reconciliation, issue triage, and production of auditable artifacts for rollout‑based conversions. Minimum Qualifications: • Relevant Oracle data‑migration certification (or closely related)., • 5+ years Oracle SQL/PL‑SQL with data quality/ETL/reconciliation experience., • Demonstrated rigor producing audit artifacts (e.g., row counts, exception logs, before/after snapshots)., • Strong PII/security discipline and readiness to operate under NDA/DSA requirements. Preferred Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or a related field., • Experience with business intelligence (BI) tools such as Tableau, Power BI, or similar platforms., • Familiarity with programming or scripting languages such as Python, Java, or JavaScript., • Knowledge of project management frameworks like Agile or Scrum., • Certifications such as CBAP (Certified Business Analysis Professional) or PMI-PBA (Professional in Business Analysis). • Profile legacy data; identify data issues and business rules from code; contribute inputs to the Final Data Analysis Plan., • Develop and run cleansing and transformation scripts for outside sources and staging; standardize formats; maintain issue logs and before/after evidence for DCCAR inclusion., • Execute conversion test cycles and cutover runs; prepare and run reconciliation and automated comparison reports; investigate discrepancies and drive fixes to closure., • Prepare concise bi‑weekly status inputs and Jira updates reflecting progress, risks/issues, and mitigation actions., • Maintain clean, reproducible technical documentation and evidence suitable for audit and IV&V review. Skills: The Technical Analyst utilizes analytical skills daily to dissect complex business problems and translate them into technical requirements that developers can implement. Strong communication skills are essential for facilitating collaboration between technical teams and business users, ensuring mutual understanding and project alignment. Proficiency in data analysis tools enables the analyst to extract insights from large datasets, supporting evidence-based decision-making. Familiarity with programming and scripting languages allows the analyst to engage more deeply with technical teams and contribute to solution design and troubleshooting. Additionally, knowledge of project management methodologies helps the analyst manage tasks efficiently and adapt to evolving project needs, ensuring timely and successful delivery of technology initiatives. • Standard hours: Monday–Friday, 35 hours/week (8:00–4:00 or 9:00–5:00 Eastern), with an unpaid 1‑hour meal break., • After-hours/weekend support may be required with prior agency approval; emergency responsiveness may be requested., • New York City–observed holidays apply.

Job Description Job Title: IT Support Analyst Organization: BrandEd Department: Global IT Reports to: Director of IT Service Management Position Purpose The IT Support Analyst will be part of the Global IT Service Management team, responsible for delivering quality IT support to all students, faculty, and staff across BrandEd. As a member of the team, they will be responsible for the maintenance and support of all IT systems, telephone systems, and Audio/Visual equipment throughout the New York campus. Essential Duties and Responsibilities Specific duties and responsibilities include the following, but the individual will also be expected to perform all the duties necessary which are customarily performed by a person holding this position. Other duties may be assigned. The IT Support Analyst will answer, evaluate, prioritize, and resolve incoming telephone, voicemail, e-mail, in-person, and Service Desk System requests for assistance from end users in the organization. This includes troubleshooting and resolving issues related to standard enterprise software applications and various custom web applications, desktop hardware, and network edge infrastructure components. In addition to the tasks and activities listed below this person will be expected to assist with various IT projects as directed. End-User Support Provide technical support for the organization; diagnose technical problems; research, identify and document appropriate solutions; organize and prioritize technical support cases and follow-up on outstanding cases until resolved. Infrastructure Support Provide technical support for LAN and WIFI devices. Analyse, troubleshoot, evaluate, and resolve computer network problems. Performing file backups on the network. Participate in scheduled maintenance windows. Support Case Management Maintain and track all support issues and calls within the Support management system; maintain contact and follows-up with employees to ensure quality level of support; interact with users in non-technical, clear terms; adhere to and enforce organization policies, rules, and regulations relating to technology use. User Account/Password Maintenance Creates, maintain, and coordinate user account information and passwords for various IT systems. Assist with setup of new user accounts/email in a Microsoft Windows Active Directory/Office 365 environment. Maintain student and alumni email address and distribution lists. Device Support Provide support and assistance for the relocation, installation, and setup of computers, end-user unified communications systems, Teams telephones, Mobile Devices and various peripheral equipment including classroom audio/video equipment. Perform diagnostics on computers, software applications, and related equipment. Provision, reimage, and test new and reallocated computers, laptops, and other equipment as directed. Student support Provide support to BrandEd students - assistance with, access to and use of all school systems. CIG user support Provide support to CIG staff and prioritize accordingly. Flexible working Expectation to support after hours and weekend events as required. Multi-site support including local travel and the ability to respond at short notice. Vendor management Coordinate with various vendors to maintain working environment. Order new equipment as needed. Knowledge and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill and ability required. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A thorough understanding and knowledge of commonly used concepts, practices, and procedures within the IT field. A thorough understanding of and professional experience troubleshooting Web Applications and Technology. Thorough knowledge of both PC and MAC Hardware/Software configuration. Advanced Knowledge of Microsoft Office 365, Adobe Suite, and other standard business productivity software suites. Basic knowledge of Windows Server 2012 and above. Knowledge of working in PowerShell Knowledge of audio-visual systems (projectors, sound systems) is required. Knowledge of academic environments is strongly desired. Ability to install and configure Windows 10 and MAC OSX workstations and software packages. Ability to troubleshoot LAN clients. Strong interpersonal skills. Strong organizational and problem-solving skills. Demonstrate professionalism and diplomacy in interpersonal relationships. Support and embrace diversity and inclusiveness. Regular weekday (Monday-Friday) attendance/availability is required during core business hours. Ability to work weekends and after hours. Ability to manage multiple priorities and projects. Ability to be present in the office, as requested. Ability to travel between offices locally and nationally. Ability to work independently and as part of a team. Ability to proceed with objectives under limited supervision. Education, Work Experience and/or Licensure US Citizenship or Permanent Residence Status required. 4-year college Degree in Computer Science/Related field preferred or equivalent job experience At least 2 years of experience in IT Support required. Experience with SharePoint/Teams or Other similar content management/collaboration platform. Experience providing top quality cross platform end-user support and training. Experience using TeamDynamix or similar service desk/support management system. At least one Microsoft (MCP), Apple, or other industry standard certification in a Windows/Mac operating system is desirable. Language Skills Excellent verbal and written communication skills Excellent command of the English language Physical Demands The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of his/her job. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to sit, stand, walk, travel up and down stairs, crouch, climb ladder, stoop, and reach. Ability to lift up to 25lbs. Work Environment The work environment characteristics listed here are representative of those an employee encounters while performing the essential functions of the job. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Basic office environment Classroom/academic environment Online learning environment Ability to adapt to new campuses and their infrastructure. The above statements are intended to describe the general nature and level of work being performed by an individual assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. BrandEd reserves the right to modify this job description in its sole discretion. BrandEd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . What You'll Do: We are seeking a high-performing, self-sufficient Energy Analyst to join our Sustainability team. This position will be responsible for building out internal reporting and analysis around electricity costs and utilities. We aim to understand how the energy markets and stakeholder relationships impact our business. About the role: • Develop and maintain internal dashboards and analytical tools to monitor and forecast electricity and utility costs., • Rapidly prototype data visualizations that empower executives and stakeholders to make data-informed decisions., • Collect, clean, and analyze energy market data from internal & external sources., • Conduct market research on energy trends, policies, and rate structures., • Partner with Sustainability, Site Selection, and Finance teams to evaluate project economics and support long-term energy procurement strategies., • Build reproducible workflows and documentation that improve the accuracy, efficiency, and transparency of internal analyses., • 3+ years of professional experience working in or analyzing energy markets, utilities, or power systems., • Strong analytical background with experience processing and interpreting energy market data., • Proficient in Python for data analysis and visualization., • Previous experience with energy data sources and tools, such as EIA, PUDL, Orennia, Velocity Suite, Yes Energy, or similar platforms., • Deeply interested in how energy systems, regulation, and market design impact real-world business outcomes., • Familiarity with utility rate design and industrial tariff structures., • Understanding of energy procurement & markets in ISO and non-ISO regions., • You love to gain insights through detailed accurate research, • You're curious about how energy markets work, and motivated to stay informed about emerging trends. At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences "The base salary range for this role is $135,000 to $198,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility)." What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job DescriptionWho Are We? The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams. Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Our team is faced-paced, keeping up with regulations and changes in technology. Role We are looking for Technical Support Analyst to focus on second-level technical application support. This is an excellent opportunity for a recent grad or someone with up to 3 years of experience. We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product management, or technical account management.Responsibilities • Investigates incidents assigned to them., • Prioritizes incidents and keep them up to date on the internal incident tracking system., • Communicates updates effectively and promptly to the client., • Builds up and maintains a knowledge of the software supported, including database structure and configuration files to assist in issue investigation., • Deals with unexpected events or failures which limit clients use of the supported systems, • Carries out application system checks, aiming to identify and resolve issues before they impact clients, • Develops strong working relationships with other departments to assist with the delivery of our service to clients, • Adheres to "best practice" and department procedures for client communications, incident progression and investigation, • Participates in the team shift patterns and assists with weekend work and out of hours escalation when requiredRequired Experience, Skills and Competencies, • BS in Computer Science, Computer Engineering, or equivalent degree., • Ability to read and understand code in one or more of the following: C++, TCL, UNIX/Shell Scripting. Exposure to Java or other mainstream programming languages would also be acceptable., • Have an enquiring mind with an analytical and proactive approach to problem solving, even when under pressure, • Good grounding in and desire to develop technical skills in areas such as database technologies and system performance., • Ability to troubleshoot and approach problem solving in a logical manner, • Technical Support Analysts need to be dynamic, resilient and objective, delivering rapid and accurate solutions to the incidents raised by customers, • Excellent written and verbal communication skills, • A confident and professional manner, • Able to manage own time and a changing workload, • Co-operative approach to working with team members and other departments, • Able to view situations from a customer perspective and act accordingly, • A strong desire to develop a deep understanding of financial markets and business flows and system functionality

Job Description Position Overview At maxRTE, we believe that every patient deserves access to care without financial barriers, and that hospitals should be equipped to provide that care without shouldering uncompensated costs. With 1 in 4 Americans struggling to pay medical bills, hospitals and health systems face increasing challenges identifying insurance coverage for their patients. Too often, coverage is missed or hidden, leaving patients with overwhelming bills and providers with lost revenue. Our technology helps uncover that hidden insurance coverage, so hospitals can recover revenue while patients get the care they need. When we bridge this gap, everyone wins: patients access lifesaving treatment, hospitals strengthen their financial health, and communities thrive. We are growing quickly and hiring Client Success Managers to partner with healthcare organizations across the nation, helping them realize the full value of our solutions. If you’re equal parts strategic advisor and technical problem-solver, this role is for you. You’ll play a key role in helping maxRTE retain and grow our client base, expanding our impact and delivering a world-class experience for the teams we serve. What You'll Do: • You’ll be the primary partner for a portfolio of key clients, guiding them through the full lifecycle, from onboarding to renewal and expansion. Your focus will be on three core outcomes: retention, revenue growth, and client delight., • Identify expansion opportunities and successfully drive upsell and cross-sell, • Represent maxRTE as the voice of the business with your customers, specifically ensuring timely responses to client outreach, • Lead monthly or quarterly business reviews with your client teams and become a trusted partner with both day-to-day users and senior client stakeholders, • Partner with our Operations Analyst team to:, • Successfully onboard new clients, • Build regular client-facing reporting highlighting our ROI and opportunities to improve customer outcomes, • Monitor customer usage data to extract insights about client health and troubleshoot issues, • Set up, maintain, and update configurations in our software platform to meet the needs of each client, • Running test file / proof of concepts for prospective and existing clients, • Become a product expert in all facets of maxRTE Who You Are: • You have a bachelor’s degree in business, healthcare, or a related field., • 4+ years of experience in customer success, account management, consulting, or a similar client-facing role, ideally in SaaS or healthcare technology., • Experience navigating complex healthcare environments, such as Epic or other EHR systems., • A fast learner who quickly understands the needs of healthcare providers, their teams, and the insurance ecosystem., • A strong communicator who can simplify complex ideas for both end users and technical teams., • Excited by data, comfortable using insights to create success strategies and measure outcomes., • Capable of managing technical integrations and client-facing documentation with confidence. maxRTE is committed to training, mentoring and accelerating the career of each and every member of our team. We are deeply invested in our employees and offer: • Competitive salary + bonus, • Other perks & stipends for remote working, • Team bonding and 2x annual off-site events, • Unlimited paid time off, • Dental, Vision, Health and Life Insurance About Us maxRTE is a fast-growing healthcare revenue cycle management software company, helping healthcare providers find insurance for patients. With 1 in 4 Americans having trouble paying medical bills, we strive to have impact for patients, providers and our community. Our insurance discovery software locates unknown coverage from commercial and exchange plans, Medicare, Medicaid, Tricare, worker’s comp, and Cobra for 15-20% of all self-pay patients. We easily integrate with EHRs and our web-based portal ensures secured access for employees, no matter where they work. maxRTE is an equal opportunity employer and believes in creating a supportive and diverse workplace. We want to have the best available people in every job. Therefore, the Company does not discriminate, and does not permit its employees to discriminate.

Job Description Soar With Us! Dassault Falcon Jet proudly provides competitive pay, quality benefits, and programs that support your career advancement and personal development. Our benefits are designed to support you and your family’s health and wellbeing, help you secure a strong financial future, and empower you to be successful in all aspects of your work and life. We are committed to finding the best, brightest, and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us! Why Join Us? Impactful Work: Your expertise will directly contribute to the safety and efficiency of our operations. Growth Opportunities: We support your professional development and offer opportunities for advancement. Collaborative Environment: Work with a team of dedicated professionals who are passionate about aviation. Ready to soar with us? Apply now and be a part of our mission to maintain the highest standards in aircraft maintenance! Job Summary: Under direction of the Manager, Digital Transformation, the Digital System Support Analyst will be responsible developing solutions for our Customer Service IT group as well as providing customer support for both internal and external customer digital products and services. The Digital System Support Analyst is a service-oriented, critical thinking individual who is passionate about reacting to customer feedback and providing actionable information to ensure IT and Customer Service are fully integrated on a continuous basis to increase business capability and value, reduce cost and risk, and foster innovation. Principal Duties: DIGITAL PRODUCTS SUPPORT • Track, prioritize and process incoming customer requests for service access and support, • Identify, record, analyze and provide solutions to problems and incidents based on documented known errors, • Work with internal and external project teams to aid in the design, development, deployment and post-delivery support of customer service digital products and services, • Works closely with IT to ensure that during major service disruptions that affect our digital products, services to ensure the impact to users is minimized, • Lead the efforts in the build, test and release of new or upgraded digital services and business systems, • Ensure there is a proper knowledge transfer to enable customers and users to optimize use of services that support their business activities, • Leads testing efforts for new systems and improvements, • Ensure that new or changed services and systems are capable of delivering the agreed utility and scope, • Communicates actionable items and required changes to IT development teams, • Works with Customer Service personnel to identify and understand product enhancement requests, • Manages organization’s expectations effectively, • Responsible for introducing new initiatives to end users, • Suggests areas for improvement in internal processes along with possible solutions, • Leads internal teams/task forces Bachelor’s degree in information technology or 3 years related work experience 2+ years of analyzing data to identify trends and manage data quality 2+ years of experience supporting customer-facing portals, or digital services in aerospace or regulated environment Prior involvement in digital product support or lifecycle management Working knowledge with Microsoft Power Apps (Power Automate, Power BI or CoPilot Studio) Must possess a strong sense of urgency and have the ability to independently manage development projects and customer support tasks simultaneously Highly self-motivated and independent Excellent communication / customer service skills Strong understanding of Microsoft 365 ecosystem (Teams, Outlook, Permissions, User Support) Ability to troubleshoot across multiple platforms and coordinate with internal IT teams when needed Additional Desired Qualifications: Understanding of basic aircraft systems and technical publications Proficiency with Power Automate and SharePoint Development Working knowledge of SAP (User level familiarity and navigation) Proficient with SAP and able to provide support/problem solving Experience with programming (Java / Python...etc.) Fluent in French Working Conditions: Office environment Use of personal computers required Minimal travel may be required Compensation and Benefits The compensation for this position typically falls between $70,000 and $75,000 per year. This position is not eligible for overtime. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift. Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.

Job DescriptionBenefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Training & development, • Design, develop, and maintain software applications using SQL Server, C#, VB.NET, and other Microsoft technologies., • Work within SQL Server Management Studio to create and manage tables, stored procedures, views, scripts, etc., • Develop and consume APIs to integrate with third-party systems and services., • Collaborate with cross-functional teams to gather and analyze requirements and translate them into technical specifications., • Write clean, scalable, and efficient code following best practices and industry standards., • Perform code reviews and provide constructive feedback to team members., • Troubleshoot and resolve software defects and issues in a timely manner., • Maintain up-to-date knowledge of emerging technologies and industry trends to ensure the continuous improvement of our software solutions., • Contribute to the development of project plans, including timelines, resource allocation, and risk management.Qualifications:, • Bachelor's degree in computer science, Information Technology, or a related field., • Minimum of 5 years of professional experience in software development, with a focus on SQL Server, C#, VB.NET, and API coding., • Proficiency in SQL Server and SSMS, including tables, stored procedures., • Expertise in C# and VB.NET programming languages., • Experience with API development and integration (RESTful and/or SOAP)., • Solid understanding of the Microsoft technology stack (e.g., .NET Framework, .NET Core, Visual Studio, Azure)., • Familiarity with front-end technologies such as HTML, CSS, JavaScript, and modern frameworks (e.g., Angular, React) is a plus., • Experience in a financial systems environment a must., • Excellent problem-solving skills and attention to detail., • Strong communication and interpersonal skills, with the ability to work effectively in a team environment., • Proven ability to manage multiple tasks and projects simultaneously and meet deadlines.Job Type: Full-time Benefits: • 401(k), • Dental insurance, • Health insuranceCompensation Package:, • Bonus opportunities, • Yearly paySchedule:, • 8 hour shiftApplication Question(s):, • Are you authorized to work in the United States as a W2 employee?Experience:, • C#: 3 years (Required), • Microsoft SQL Server: 3 years (Required)Ability to Commute:, • New York, NY 10282 (Required)Work Location: In person

Job DescriptionPlease contact Renu Goel 857-207-2676 3 days oniste in Jersey City w2 only Privileged Access Management Analyst/Programmer Job Description: Key responsibilities will include maintaining and optimizing the firm’s PAM tool, with a hyperfocus on privileged accounts across various platforms. In addition, the resource will be assisting in executing on the firms privileged access attestation program, work on various remediation projects, as well as assisting the team in implementation of new product functionality. Qualifications: • Hands on technical experience with one or more PAM solutions (Beyond Trust, CyberArk, TPAM, SafeGuard), • Scripting and/or programming skills in technologies, such as Java, PowerShell, SQL, Python (3 to 5 years) for automation, • Experience with API’s and integration of systems, • Strong understanding of Active Directory and Windows/Linux administration, • Experience with authentication protocols (LDAP, Oauth, Kerberos), • Experience of Database Systems (Oracle/SQL) preferred but not required, • Knowledge and understanding of regulatory frameworks and security best practices, • Microsoft Excel (intermediate level), • Bachelor’s degree in Computer Science/IT/MIS from an accredited college or university, • Relevant Certifications (CISSP/CompTIA Security +) are preferred but not required, • Ability to take ownership of assigned tasks and execute/perform them independently, • Excellent communication skills and ability to multitask on tasks involving multiple projects, • Self-starter, organized, efficient and proactive, • Experience of Database Systems (Oracle/SQL) preferred but not required, • Experience in a Financial services firm preferred but not required Estimated Min Rate: $38.50 Estimated Max Rate: $60.00 What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: • Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week), • Health Savings Account (HSA) (for employees working 20+ hours per week), • Life & Disability Insurance (for employees working 20+ hours per week), • MetLife Voluntary Benefits, • Employee Assistance Program (EAP), • 401K Retirement Savings Plan, • Direct Deposit & weekly epayroll, • Referral Bonus Programs Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: Company DescriptionFounded in 1940, Yoh operates from 75 locations throughout North America and is headquartered in Philadelphia, PA. Yoh was the nation’s first technology staffing firm. As a business unit of Day & Zimmermann, Yoh has a flourishing global footprint, as our parent company operates from more than 150 worldwide locations. Company Website: in 1940, Yoh operates from 75 locations throughout North America and is headquartered in Philadelphia, PA. Yoh was the nation’s first technology staffing firm. As a business unit of Day & Zimmermann, Yoh has a flourishing global footprint, as our parent company operates from more than 150 worldwide locations.\r\nCompany Website:

Job DescriptionA World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir build software at scale to transform how organizations around the world use data. In this role, you’ll have an opportunity to grow more quickly than you ever envisioned as you contribute high-quality code directly to Palantir Gotham: products that are deployed at some of the most important institutions across the government, defense and non-profit sectors. You'll create features used by research scientists, aerospace engineers, intelligence analysts, and economic forecasters in countries around the world. Palantir's Product Development organization is made up of small teams of Software Engineers, each focusing on a specific aspect of a product. For example, you might join a team that builds geospatial mapping tools for mission critical operations, or a component of the Gotham release infrastructure. We encourage communication and collaboration among teams to share context, skills, and experience, so you'll also have the opportunity to learn about other business areas. Core Responsibilities As a Software Engineer, you are involved throughout the product lifecycle - from idea generation, design, and prototyping, to execution and shipping, all while also being paired with a mentor dedicated to your growth and success. You'll collaborate closely with technical and non-technical counterparts to understand our customers' problems and build products that tackle them. One of the most effective ways to understand what our users need is to meet them. You may receive an opportunity to tour the assembly line at an auto-manufacturer or join a counter-terror analyst at their desk to really understand their mission and difficulties. SWE principles include: • Ownership: We see projects through from beginning to end in spite of obstacles we may encounter.• Collaboration: We work internally with people from a variety of backgrounds — such as other Software Engineers, Product Managers, Designers and Product Reliability Engineers. We also partner with our business development teams (Forward Deployed Engineers, Deployment Strategists) in order to understand and solve our customers' problems.• Trust: We trust each other to effectively handle time and priorities, and don't micromanage. We want people to have the space to think for themselves, while feeling supported by their team. Technologies We Use It doesn’t matter what languages you know when you join us; what matters is that you can write clean, effective code and learn new languages quickly. Our software is constantly evolving, so we need engineers who can do the same. Alongside peers that bring diverse experience - whether you’re a former university Teaching Assistant, switched to computer science recently, or are a hackathon enthusiast — you'll build your skills to apply the best technology to solve a given problem. Right now, we use: • A variety of languages, including Java and Go for backend and Typescript for frontend• Open-source technologies like Cassandra, Spark, Elasticsearch, React, and Redux• Industry-standard build tooling, including Gradle and GitHubWhat We Value • Ability to communicate and collaborate with a variety of individuals, including engineers, users and non-technical team members., • Willingness to learn and make decisions independently, and the ability to ask questions effectively.What We Require, • Active US Security clearance or eligibility and willingness to obtain a US Security clearance., • Engineering background in fields such as Computer Science, Mathematics, Software Engineering, and Physics., • Familiarity with data structures, storage systems, cloud infrastructure, front-end frameworks, and other technical tools., • Experience coding in programming languages, such as Java, C++, Python, JavaScript, or similar languages.To apply, please submit the following:, • An updated resume / CV - please do so in PDF format.

Job DescriptionA World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir build software at scale to transform how organizations around the world use data. In this role, you’ll have an opportunity to grow more quickly than you ever envisioned as you contribute high-quality code directly to Palantir Gotham, Palantir Apollo, or Palantir Foundry: products that are deployed at some of the most important institutions across the public and private sectors. You'll create features used by research scientists, aerospace engineers, intelligence analysts, and economic forecasters in countries around the world. Palantir's Product Development organization is made up of small teams of Software Engineers, each focusing on a specific aspect of a product. For example, you might join a team that builds a Foundry front-end application, or a component of the Gotham release infrastructure. We encourage communication and collaboration among teams to share context, skills, and experience, so you'll also have the opportunity to learn about other business areas. Core Responsibilities As a Software Engineer, you are involved throughout the product lifecycle - from idea generation, design, and prototyping, to execution and shipping, all while also being paired with a mentor dedicated to your growth and success. You'll collaborate closely with technical and non-technical counterparts to understand our customers' problems and build products that tackle them. One of the most effective ways to understand what our users need is to meet them. You may receive an opportunity to tour the assembly line at an auto-manufacturer or join a counter-terror analyst at their desk to really understand their mission and difficulties. SWE principles include: • Ownership: We see projects through from beginning to end in spite of obstacles we may encounter.• Collaboration: We work internally with people from a variety of backgrounds — such as other Software Engineers, Product Managers, Designers and Product Reliability Engineers. We also partner with our business development teams (Forward Deployed Engineers, Deployment Strategists) in order to understand and solve our customers' problems.• Trust: We trust each other to effectively handle time and priorities, and don't micromanage. We want people to have the space to think for themselves, while feeling supported by their team. Technologies We Use It doesn’t matter what languages you know when you join us; what matters is that you can write clean, effective code and learn new languages quickly. Our software is constantly evolving, so we need engineers who can do the same. Alongside peers that bring diverse experience - whether you’re a former university Teaching Assistant, switched to computer science recently, or are a hackathon enthusiast — you'll build your skills to apply the best technology to solve a given problem. Right now, we use: • A variety of languages, including Java and Go for backend and Typescript for frontend• Open-source technologies like Cassandra, Spark, Elasticsearch, React, and Redux• Industry-standard build tooling, including Gradle and GitHubWhat We Value • Ability to communicate and collaborate with a variety of individuals, including engineers, users and non-technical team members., • Willingness to learn and make decisions independently, and the ability to ask questions effectively., • Active US Security clearance, or eligibility and willingness to obtain a US Security clearance.What We Require, • Engineering background in fields such as Computer Science, Mathematics, Software Engineering, and Physics., • Familiarity with data structures, storage systems, cloud infrastructure, front-end frameworks, and other technical tools., • Experience coding in programming languages, such as Java, C++, Python, JavaScript, or similar languages.To apply, please submit the following:, • An updated resume / CV - please do so in PDF format.

Job Description This is a remote position. Position Summary Epic Bridges Analyst Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Epic Bridges professional, you will have the ability to share new ideas and collaborate on projects without the extensive demands of travel. Epic Bridges Lead and Builder Professionals will support/coach/advise our Client’s Project IT Team with tasks throughout the implementation cycle - Design/Workflows, System Build, Testing, Upgrades, and Activation while minimizing extensive travel. This unique opportunity provides you with a full career path within our firm. Work you’ll do/Responsibilities • Under direction of the Applications Manager, the Application Analyst I/II is a specialist in their respective Epic Application(s) and supports core functions of the health system's processes, • Responsible for Epic software analysis, design, configuration, testing, and implementation as well as application support and issue resolution, • Interacts with Operational and IT personnel in identifying, evaluating and configuring systems to meet user and organizational requirements, • Maintains high credibility and ownership of system activities within assigned application, • Works directly with Operations and provides input on system design and capabilities, • Develops system design, including functional specifications and strategies, based upon the analysis of specific operational needs, • Analyze operational requirements and system capabilities to propose effective solutions, • Understand workflow practices and how to apply to system configuration in support of Operational/IT strategies, issues, and priorities, • Performs unit, system, and integration testing per standards and documents outcomes, • Work with Application Team to ensure applications are well supported and implementations are properly executed, • Follow defined standards, promote best practice principles, and participate in change control process, • Optimizes, maintains and supports application/system as required, • Participates effectively as a team member to achieve team goals and objectives, • Provides on-call support, troubleshoots and resolves production support issues during Activation as applicable, • Initiates escalation procedures, • Identify potential issues and refer more complex issues to appropriate level of support, • Builds rapport and always promotes teamwork by maintaining a professional and positive attitude, working to maintain open and professional lines of communication with all end users and colleagues, and utilizing key change management principles, • Lead meetings as needed, prioritize tasks, resolve conflicts and manage a project plan, • Meet application deliverables, project timelines, and delivery weekly status reporting, • Timely project and data tracking with input of weekly time tracking, • Performs other related duties assigned by supervisor, • In an emergency, performs other duties necessary for the welfare of patients or the efficient operations of the institution Requirements Qualifications Required • Current Epic Bridges Certification, • 6+ years of recent experience with an implementation, • Minimum of 3 years of Epic build and support, • Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support, • Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience, • Limited immigration sponsorship may be available, • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve, • Demonstrative understanding of technical documentation, • Effective verbal and written communication skills, • Self Motivated, highly-organized and detail oriented skills are required, • Superior communication and customer service abilities, • Team player with the willingness/ability to work in a collaborative environment, • Must be able to operate independently or with minimum supervision Preferred Qualifications • Strong desktop skills including Word, Excel, PowerPoint, • Work Experience/Direct Knowledge of clinical area or business area to be supported