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  • Front Desk Agent
    Front Desk Agent
    hace 27 días
    $20–$25 por hora
    Jornada completa
    Manhattan, New York

    We are seeking a friendly, service-oriented front desk agent to join our growing staff. In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests’ questions and concerns. You must be personable and have outstanding interpersonal communication skills. Front Desk Agent Duties and Responsibilities Greet guests with a welcoming smile and friendly demeanor Perform all guest check-in and check-out procedures Obtain or confirm guest information, assign rooms, activate and distribute keys, etc. Collect payment for room charges and other fees Answer phones and direct calls to appropriate personnel Check and send emails Make and confirm reservations Maintain a clean and tidy workspace at all times Inform guests of hotel amenities and offerings Be informed and up-to-date on all types of room accommodation and availability Communicate with housekeeping, room service and security staff as necessary Provide local information on restaurants, special sites, activities, etc. Resolve customer complaints and problems calmly and effectively Notify management of any serious issues that you cannot resolve Take and deliver messages for guests Store luggage and valuables as needed Assist with and book tours and activities for guests Maintain a friendly, personable disposition Perform various clerical tasks as needed (sorting mail, paper filing, etc.) Front Desk Agent Requirements and Qualifications High school diploma or GED equivalent preferred Previous experience in customer service and/or hospitality industry preferred Experience using hotel booking software a plus Computer literate and proficient using Microsoft Suite Personable and outgoing when dealing with guests Professional phone demeanor Excellent customer service skills Ability to maintain calm, polite, and patient in stressful situations Organized and detail-oriented Ability to connect with guests and consistently give them a positive customer experience

    Sin experiencia
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  • Front Desk Agent
    Front Desk Agent
    hace 1 mes
    $21–$26 por hora
    Jornada completa
    Manhattan, New York

    We are seeking a friendly, service-oriented front desk agent to join our growing staff. In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests’ questions and concerns. You must be personable and have outstanding interpersonal communication skills. Front Desk Agent Duties and Responsibilities • Greet guests with a welcoming smile and friendly demeanor, • Perform all guest check-in and check-out procedures, • Obtain or confirm guest information, assign rooms, activate and distribute keys, etc., • Collect payment for room charges and other fees, • Answer phones and direct calls to appropriate personnel, • Check and send emails, • Make and confirm reservations, • Maintain a clean and tidy workspace at all times, • Inform guests of hotel amenities and offerings, • Be informed and up-to-date on all types of room accommodation and availability, • Communicate with housekeeping, room service and security staff as necessary, • Provide local information on restaurants, special sites, activities, etc., • Resolve customer complaints and problems calmly and effectively, • Notify management of any serious issues that you cannot resolve, • Take and deliver messages for guests, • Store luggage and valuables as needed, • Assist with and book tours and activities for guests, • Maintain a friendly, personable disposition, • High school diploma or GED equivalent preferred, • Previous experience in customer service and/or hospitality industry preferred, • Experience using hotel booking software a plus, • Computer literate and proficient using Microsoft Suite, • Personable and outgoing when dealing with guests, • Professional phone demeanor, • Excellent customer service skills, • Ability to maintain calm, polite, and patient in stressful situations, • Organized and detail-oriented, • Ability to connect with guests and consistently give them a positive customer experience

    Inscripción fácil
  • Leasing Agent
    Leasing Agent
    hace 1 mes
    Jornada completa
    Sunset Park, Brooklyn

    About the job At Openigloo, we're re-imagining the rental experience in NYC by combining trust-driven technology, vetted inventory, and agents who actually care about the renter experience. We're growing fast and looking for experienced residential rental agents (1-3 years) who want real leads, real support, and real earning potential - without desk fees, cold prospecting, or outdated brokerage models. What You'll Do • Work qualified inbound renter leads generated through Openigloo, • Guide clients through tours, applications, approvals, and lease execution, • Match renters with listings that truly fit their needs, • Manage a strong pipeline and close consistently, • Collaborate with internal teams to move deals efficiently, • Represent the Openigloo brand with professionalism and integrity What Success Looks Like • Consistently closing multiple rentals per month, • Strong follow-up, organization, and client communication, • Ability to move fast while maintaining a high-quality renter experience, • Competitive commission structure (high earning potential), • High-intent inbound leads that already trust the platform, • A strong mix of rent-stabilized & in-house listings, • International & relocation leads, supported by in-house guarantor solutions, • No desk fees + faster-than-industry commission payouts, • Monthly marketing stipend, • A dedicated Agent Success team to help you grow Qualifications • 1-3 years of hands-on experience in NYC residential rentals (leasing, showing, or rental-focused sales), • Active NYS Real Estate License, • Proven ability to manage renter relationships from first contact through lease execution, • Strong verbal and written communication skills with a client-first mindset, • Comfortable working in a high-volume, fast-paced leasing environment, • Ability to manage multiple active clients and listings simultaneously without dropping the ball, • Organized, detail-oriented, and reliable with follow-ups, documentation, and timelines, • Confident interacting with renters, landlords, and property managers in a professional manner

    ¡Incorporación inmediata!
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  • Real Estate Agent
    Real Estate Agent
    hace 2 meses
    $60000–$150000 anual
    Jornada completa
    Sunset Park, Brooklyn

    At Openigloo, we’re re-imagining the rental experience in NYC by combining trust-driven technology, vetted inventory, and agents who actually care about the renter experience. We’re growing fast and looking for experienced residential rental agents (0–3 years) who want real leads, real support, and real earning potential — without desk fees, cold prospecting, or outdated brokerage models. What You'll Do • Work qualified inbound renter leads generated through Openigloo, • Guide clients through tours, applications, approvals, and lease execution, • Match renters with listings that truly fit their needs, • Manage a strong pipeline and close consistently, • Collaborate with internal teams to move deals efficiently, • Represent the Openigloo brand with professionalism and integrity What Success Looks Like • Consistently closing multiple rentals per month, • Strong follow-up, organization, and client communication, • Ability to move fast while maintaining a high-quality renter experience, • Using tech and data to work smarter — not harder What you’ll get: • Competitive commission structure (high earning potential), • High-intent inbound leads that already trust the platform, • A strong mix of rent-stabilized & in-house listings, • International & relocation leads, supported by in-house guarantor solutions, • No desk fees + faster-than-industry commission payouts, • Monthly marketing stipend, • A dedicated Agent Success team to help you grow Qualifications • 1–3 years of hands-on experience in NYC residential rentals (leasing, showing, or rental-focused sales), • Active NYS Real Estate License, • Proven ability to manage renter relationships from first contact through lease execution, • Strong verbal and written communication skills with a client-first mindset, • Comfortable working in a high-volume, fast-paced leasing environment, • Ability to manage multiple active clients and listings simultaneously without dropping the ball, • Organized, detail-oriented, and reliable with follow-ups, documentation, and timelines, • Confident interacting with renters, landlords, and property managers in a professional manner

    Inscripción fácil
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