Fine Jewelry Sales Specialist
2 days ago
New York
✨ About Keyzar Jewelry Keyzar Jewelry is a fast-growing fine jewelry brand known for custom engagement rings, wedding bands, and lab-grown diamond collections. We blend expert craftsmanship with modern e-commerce to help people celebrate life’s most meaningful moments. Our customers deserve exceptional guidance as they choose their forever pieces — and you will be a key part of creating that experience. ⸻ 🎯 Role Overview We are seeking a passionate, customer-focused Fine Jewelry Sales Specialist to drive both showroom and online sales. You will assist customers through in-person appointments in our NYC showroom, conduct virtual sales consultations, and respond to real-time chat and messaging inquiries from prospective buyers browsing our website. This role is perfect for someone who loves jewelry, thrives in a consultative sales environment, and enjoys helping people through emotional, life-changing purchases. ⸻ 🛠️ Responsibilities Showroom Sales • Provide warm, personalized guidance during scheduled showroom appointments, • Present products professionally and showcase craftsmanship and sparkle, • Educate customers on diamonds, gemstones, materials, and customization options, • Support clients through decision-making and checkout processes Virtual Consultations & Chat Sales • Conduct video sales meetings with clients globally, • Respond to live chat / messaging inquiries in a timely and professional manner, • Convert digital leads into high-value customers with strong follow-up and rapport Customer Experience & Relationship Building • Build trust through transparency, product expertise, and empathy, • Maintain accurate notes in CRM and follow up on leads diligently, • Identify opportunities to upsell or personalize the customer journey Operational Support • Care for product samples and maintain a beautiful showroom environment, • Assist with inventory checks, organization, and product logistics as needed, • Provide feedback from customers to product and marketing teams ⸻ 💎 Minimum Requirements • Based in NYC with ability to work on-site during showroom hours, • 1–3+ years of sales experience — jewelry, luxury, or consultative sales strongly preferred, • Strong communication and customer service skills, • Comfort conducting video calls and using digital sales tools, • Professional, polished appearance and demeanor, • Ability to learn diamond/metal knowledge quickly and accurately, • Strong organizational skills and lead follow-through mindset ⸻ 🌟 Preferred Qualifications • Previous fine jewelry or engagement ring sales experience, • Understanding of diamonds, certification, settings, customization, etc., • Familiarity with CRM systems, Shopify, or live-chat platforms, • Multilingual is a plus ⸻ 🎁 What We Offer • Competitive base salary + commission structure, • Opportunities for performance-based growth, • Access to expert product training and continuous learning, • A supportive, team-focused environment, • The chance to help people celebrate some of the happiest moments of their lives ⸻ 📬 How to Apply Please include: • Resume, • Brief note about why you’d be a great fit for Keyzar Jewelry, • Any jewelry or luxury sales portfolio or achievements (if available)