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Job Description CASE MANAGER, HOUSING STABILITY ADVOCATE Full Title: Housing Stability Advocate/Case Manager Location: Albany, NY Program: Homeless & Housing Services - Pathways to Stability Type: Full-time; Non-Exempt (hourly) Pay Range: $22.06 - $25.69 Schedule: Monday-Friday: 9am-5pm, flexibility required as needed Notes: Hybrid (office/remote); Local Travel Required: a Clean & Valid NYS Driver’s License and reliable vehicle required. Job Ref. #: 0548 About St. Catherine’s Center for Children St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more. St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. We are invested in fostering an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity. • Our Mission: St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families, and adults we serve., • Our Vision: Our willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of our community. Position Overview & Organizational Relationships The Housing Stability Advocate/Case Manager is a specialized role within the "Pathways to Stability" innovation, designed to drastically decrease homelessness recidivism in the City of Albany. Utilizing an enhanced Critical Time Intervention (CTI) model, this position provides the "warm hand-off" necessary for households transitioning from crisis to independence. The Advocate bridges the "support cliff" experienced by households as they transition from emergency homeless locations, such as shelter or unhoused on the street, and move into permanent housing. The Advocate will provide continuity of care for families, youth, and criminal-justice-involved individuals, ensuring they master their "new normal" as they move into and maintain permanent housing through intensive, granular support and landlord mediation. This role is responsible for helping clients master their "new normal" by navigating granular tasks that often trigger instability, including managing changing Medicaid and SNAP regulations, maintaining eligibility for public or temporary assistance, gaining and maintaining employment, locating and accessing food pantry access, arranging school transportation for their children, and other necessary supports during a time of transition. Acting as a primary liaison, the Advocate serves as a safety valve for landlords through immediate mediation and the establishment of payment plans to prevent eviction. By providing intensive case management in areas like budgeting, home maintenance, and tenant rights, the Advocate empowers households to stabilize the conditions that led to homelessness and ensures long-term, cross-program sustainability. Requirements & Qualifications • High School Diploma or equivalent (GED/ TASC) required; College degree highly preferred., • A minimum of one-year previous experience working in homeless services, or human services., • Flexibility schedule availability, including the ability to work outside regularly scheduled hours when necessary., • Demonstrated ability to work collaboratively within a team and build strong rapport with clients., • Clean and Valid New York State Driver’s License (actively licensed for at least 1 year) with reliable transportation*., • Excellent organizational, planning, time management, and written communication skills., • Strong computer skills, including proficiency in Microsoft Office Suite, Google Workspace, and secure internet practices., • Warm, empathetic, and trauma-informed approach, with the ability to provide compassionate care to effectively support and empower clients in need., • High ethical standards, exercising sound independent judgment, discretion, and strict client confidentiality., • Reliable, self-motivated, and adaptable to fast-paced, day-to-day operational changes. *Staff in driving positions must be able to meet the agency’s minimum requirements of our insurance policy for authorized drivers; including, but not limited to the minimum age of 21 at time of hire, and the ability to maintain insurability throughout employment. Essential Duties & Responsibilities • Documentation & Compliance: Complete comprehensive intake and ongoing assessments, establish Service Plans with concrete, time-bound goals, and ensure timely, accurate documentation of service delivery (including progress notes and statistics) in the electronic health record., • Life Skills Coaching & Housing Stability: Provide 1-on-1 teaching, coaching, and rehabilitative counseling to help households build the skills needed to maintain an apartment—including monthly budgeting, home care skills, and managing behavioral health or developmental barriers., • Landlord Relations & Mediation: Serve as a household advocate by building and maintaining positive landlord relationships and providing conflict mediation while upholding professional boundaries., • Service Coordination & Advocacy: Coordinate service plan delivery through ongoing communication with area providers, families, and community networks to connect households with mental health, education, employment, and non-healthcare resources., • Client Engagement & Person-Centered Care: Engage directly with youth and households in their homes and community settings using a positive, strength-based, person-centered, and trauma-informed approach., • Crisis Intervention: Intervene in crises using Therapeutic Crisis Intervention (TCI) strategies and assist with conflict resolution., • Transportation & Field Support: Travel locally to provide in-home/community services and transport clients to appointments (e.g., Department of Social Services, employment resources, Social Security Administration, and food pantries)., • Professional Development & Growth: Attend all mandated agency trainings assigned by the supervisor., • General Agency Support: Provide additional support and rehabilitative services based on new contracts, changing regulations, and other position-related duties assigned by the supervisor.What We Offer You** At St. Catherine’s Center for Children, we believe in taking care of the people who take care of our community. We offer competitive compensation alongside a comprehensive benefits package designed to support your health, wealth, and professional growth: Financial Security & Future Planning • Pension Plan: Secure your future with a retirement pension plan featuring a generous agency contribution., • 403(b) Retirement Savings: Pre-tax savings options to further build your nest egg., • Student Loan Forgiveness: As a 501(c)(3) non-profit agency, employment here qualifies eligible staff for the Public Service Loan Forgiveness (PSLF) Program., • Expense Reimbursements: Travel and mileage reimbursements for any role-related transit. Health & Well-being • Comprehensive Health Insurance: Choice of robust Medical, Dental, and Vision plans to fit your needs., • Well-being Reimbursement: A $600 annual benefit dedicated to supporting your personal wellness journey., • Work-Life Balance: Generous Combined Leave Time (CLT) plus paid holidays so you can rest and recharge., • Life Insurance: Fully employer-paid, automatic life insurance coverage at no cost to you. Professional Growth & Culture • Paid Certifications & Training: Fully covered training updates, including Therapeutic Crisis Intervention (TCI) and CPR/AED/First Aid., • Tuition Assistance: Financial support for continuing education and tuition reimbursement opportunities., • Career Advancement: Clear pathways for professional development and internal career growth., • Our Culture: Enjoy the comfort of a welcoming, business-casual work environment rooted in our core values of Mindfulness, Relevance, Respect, and Solidarity. **Please note: To qualify for specific benefits, certain terms and conditions may apply. Equal Opportunity Employer (EOE) Statement St. Catherine’s Center for Children is deeply committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health, pregnancy, family history, genetics, disability, age, military status, veteran status, political affiliation, or any other characteristic protected by federal, state, or local laws. If you would like to learn more about our agency or one of our many programs, please visit our website at: www.st-cath.org

JOB DESCRIPTION Job Summary Provides support for care management/care coordination activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties - Completes comprehensive assessments of members per regulated timelines and determines who may qualify for care management based on clinical judgment, changes in member health or psychosocial wellness and triggers identified in assessments. - Develops and implements care coordination plan in collaboration with member, caregiver, physician and/or other appropriate health care professionals and member support network to address member needs and goals. - Conducts telephonic, face-to-face or home visits as required. - Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly. - Maintains ongoing member caseload for regular outreach and management. - Promotes integration of services for members including behavioral health, long-term services and supports (LTSS), and home and community resources to enhance continuity of care. - Facilitates interdisciplinary care team (ICT) meetings and informal ICT collaboration. - Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts. - Assesses for barriers to care, provides care coordination and assistance to member to address concerns. - May provide consultation, resources and recommendations to peers as needed. - Care manager RNs may be assigned complex member cases and medication regimens. - Care manager RNs may conduct medication reconciliation as needed. - 25-40% estimated local travel may be required (based upon state/contractual requirements). Required Qualifications - At least 2 years experience in health care, preferably in care management, or experience in a medical and/or behavioral health setting, or equivalent combination of relevant education and experience. - Registered Nurse (RN). License must be active and unrestricted in state of practice. - Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law. - Understanding of the electronic medical record (EMR) and Health Insurance Portability and Accountability Act (HIPAA). - Demonstrated knowledge of community resources. - Ability to operate proactively and demonstrate detail-oriented work. - Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations. - Ability to work independently, with minimal supervision and self-motivation. - Responsiveness in all forms of communication, and ability to remain calm in high-pressure situations. - Ability to develop and maintain professional relationships. - Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change. - Excellent problem-solving, and critical-thinking skills. - Strong verbal and written communication skills. - Microsoft Office suite/applicable software program proficiency, and ability to navigate online portals and databases. Preferred Qualifications - Certified Case Manager (CCM). To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Pay Range: $26.41 - $61.79 / HOURLY *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Job Description Prevention Coordinator (PC) – New York Army National Guard About the Program Dynamic Systems Technology, Inc. (DysTech) is seeking a qualified Prevention Coordinator (PC) to serve as a Substance Abuse Prevention and Suicide Prevention Trainer and Case Manager supporting the NY Army National Guard. The program provides critical risk mitigation, substance abuse prevention education, suicide prevention training, and resiliency operations that help Soldiers navigate military life, strengthen readiness, and access vital community resources. The NY team directly supports multiple key functional areas, including: • Substance Abuse Prevention (SAP) Program & Training, • Suicide Prevention Program (SPP) & Bystander Training, • Unit Risk Inventory (URI) Coordination & Risk Mitigation Planning, • Non-Clinical Case Management About the Role As the Prevention Coordinator, you will serve as a key trainer and non-clinical case manager working directly under the supervision of the Risk Reduction Coordinator (RRC). In this capacity, you will assist in executing core program goals, delivering high-impact prevention training, administering risk inventories, tracking cases, and maintaining accurate military database records. This is a hands-on technical and operational position that combines public speaking and instruction with non-clinical case management, administrative coordination, and community outreach. You will work closely with Unit Commanders, State Points of Contact, and community providers to ensure timely case tracking, risk mitigation support, and responsive care for National Guard members. Key Responsibilities Tasks include but are not limited to: • Training & Instruction: Coordinate and deliver Substance Abuse Prevention, Suicide Prevention, and Bystander training for ARNG units and leaders, meeting or exceeding Army regulatory standards. Assist the RRC with training logistics and briefings as needed., • Risk Assessment Facilitation: Coordinate, facilitate, quality-check, and process Unit Risk Inventory assessments. Contact Unit Commanders to report outcomes and assist in executing recommended Risk Mitigation Plan training., • Non-Clinical Case Management: Manage referred Soldier cases from initial referral through final disposition stats. Coordinate with Unit Commanders, schedule assessments and follow-on treatment, track progress, conduct weekly check-ins with Soldiers, retrieve paperwork, and document all communications., • Database Management & Timely Reporting: Input all prevention training, case management records, and suicide reporting events into applicable databases, ensuring all required documentation, incident updates, and reports are actioned strictly within specified timelines., • Stakeholder Communication & Councils: Build and maintain positive working relationships with State POCs and community-based service providers. Serve as an active member of the Commander’s Readiness and Resiliency Council and the Adjutant General’s Alcohol and Drug Intervention Council., • Program Support & Reporting: Keep the State Resource Catalog current. Provide required weekly and monthly operational reports to the RRC, assist the RRC with Monthly Status reports, and attend Interim Progress Reviews. Required Qualifications • Education: Bachelor’s degree in Social Work, Psychology, Counseling, Sociology, Behavioral Science, Public Health, Human Services, or a related social science field., • Domain & Case Management Experience: 3+ years of practical experience in Substance Abuse Prevention, Suicide Prevention, Resiliency programs, or non-clinical case management., • Public Speaking & Instruction: Strong professional instruction, briefing, and public speaking skills with the ability to adapt presentations for diverse military audiences., • Technical Skills: Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and experience maintaining precise documentation in tracking systems/databases., • Licensing & Mobility: Valid, unrestricted driver’s license with willingness to travel in-state as required by program duties., • Clearance & Access: Must be able to obtain favorable findings from NACI background investigation upon hire. Preferred Qualifications • Prior experience working with military populations or familiarity with Army National Guard structure and protocols., • Direct experience conducting training on substance abuse, suicide prevention, or resiliency., • Experience using military databases (e.g., DAMIS, CIMS) and managing non-clinical case records. Work Location and Schedule • Location: Onsite assignment within the NY Army National Guard in Latham, NY, • Schedule: Primary operating hours are Monday through Friday, 07:30am-4:00pm, • Weekends: Must maintain flexibility to support variable unit schedules, including drill weekend support (typically one weekend per month on average)., • Travel: In-state travel is required, typically 3-5 occurrences per monthCompensation:, • $22.00-24.00 hourly rate Benefits • 401(k) retirement plan, • Comprehensive Health Insurance (Medical, Dental, and Vision), • Life Insurance, • Paid Time Off and paid federal holidays Why Join DysTech? This is an opportunity to directly support the readiness, resilience, and well-being of Soldiers and their Families. You will have meaningful responsibility for team performance, customer relationships, and the successful delivery of programs that make a practical impact across the military community. DysTech is a federal contractor supporting Department of Defense and civilian-agency missions through disciplined execution, responsive customer service, and a commitment to quality. We employ professionals who help federal customers operate essential programs, support their workforces, and serve military communities.

Job Description CASE MANAGER, CAPITAL REGION PRC (New York) Location: Albany / Schenectady - New York Program: Foster Care/ Capital Region - Permanency Resource Center (PRC) Type: Full-time; Non-Exempt position Pay Range: $22.06 – $25.69 (hourly) Job Ref. #: 0202 Schedule: Monday-Friday, 9-5pm with flexibility to work some Saturdays for outreach and evenings as needed This is a HYBRID position: The person hired for this role will have flexibility to work in the office and at home! The agency’s Capital Region Permanency Resource Center (PRC) includes contracting for families residing within Albany and Schenectady Counties. The individual hired for this position will work out of the Albany PRC office. Our Mission: St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve. Our Vision: St. Catherine’s willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the region. Position Overview: The agency’s Capital Region Permanency Resource Center (“PRC” or “Center”) is designed to support and deliver specialized services to post-adoption, post-guardianship, and kinship caregiving families. Working in a team environment, the PRC Case Manager participates in community outreach activities, completes monthly face-to-face contact with the families in their homes, and completes required case documentation, including various assessment forms and short, targeted service plans. The Case Manager provides 1:1 counseling sessions as needed, and participates in the design and delivery of educational events, family engagement activities, respite care, and other program-related events. Position Specifications & Requirements: • Bachelor’s Degree in social work, psychology, or human services, required., • Associate's with 2+ years of case work or human services field experience or other related professional experience, may be considered., • Experience working with clients who exhibit significant emotional, behavioral, and interpersonal challenges, mental health diagnoses, and/or trauma history, a plus., • Experience working in community services as well with at-risk families, also preferred., • Knowledge of and ability to utilize community resources; Capable of building strong working relationships with regulatory bodies., • Experience with NYS OCFS CONNECTIONS or other electronic record system, preferred., • Familiarity with kinship caregiving and wraparound services in a family-centered system of care, a plus., • Clean & Valid New York State Driver’s License (actively licensed at least one year) with a reliable vehicle for transporting clients as needed, required*., • Proficiency in various computer applications: Microsoft Office Suite, Google Business Workspace Suite; and use secure Internet practices., • Self-motivated and engaged, with a strong attention to detail; Excellent writing aptitude., • A compassionate, warm and caring mindset; Capable of exhibiting empathy for those in crisis., • Qualities of positivity, flexibility and adaptability; A professional record of integrity, proven reliability and dependability., • Capable of exercising ethical, independent judgment and discretion, handle sensitive data with strict confidentiality. *Staff in driving positions must be able to meet agency’s minimum requirements of our insurance policy for authorized drivers; including, but not limited to the minimum age of 21 at time of hire. Essential Duties & Responsibilities include: • Manages a caseload of families, as assigned, working to ensure the program meets all performance targets., • Completes face-to-face contacts with the families in their homes, completing all required case documentation, including various assessment forms and service plans., • Provides 1:1 counseling sessions, as needed; incorporates trauma-informed support and motivational interviewing into the program milieu., • In a team environment, supports the program’s design and delivery of parent education sessions, educational events, pro-social respite activities, and family engagement., • As a part of community outreach, assists in the delivery of presentations to community groups and local organizations in various targeted communities., • In a team environment, supports the delivery of parenting education sessions, utilizing the Parenting a Second Time Around curriculum, or other training materials, as directed., • Safely transports community members and/or their children in the delivery of program services, to address basic transportation needs, or to meet the families’ other social needs linked to service goal attainment., • Actively communicates program information, concerns, needs, and progress to program leadership., • Completes additional position-related duties and responsibilities, as assigned by the agency’s foster care director or Assistant Program Coordinator. What We Offer You**: • Competitive Pay with an Excellent Benefits Package, • Health Insurance options: Medical, Dental and Vision, • $600 Well-being Reimbursement Benefit, • Generous Combined Leave Time (CLT) and Paid Holidays!, • We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program, • Pension Plan with Generous Agency Contribution, • 403b Retirement Savings Plan, • Life Insurance – Automatic Benefit at no cost to employee, • Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate, • Tuition Reimbursement & Travel/ Mileage Reimbursement, • Professional Development & Career Growth Opportunities, • The Comfort of a Business Casual Environment, • Our Commitment to Collaboratively Embrace Mindfulness, Relevance, Respect and Solidarity. **To qualify, certain conditions may apply About Us: St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more. St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. Our DEIB initiatives are designed to foster an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity. If you would like to learn more about us, please visit our website at: www.st-cath.org EEO Statement: St. Catherine’s Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law.

Job Description RESIDENTIAL CLINICIAN – MEDICAL/RESIDENTIAL Title: Clinician, Residential Location: Albany, NY Program: Medical Residential at Hubbard House Type: Exempt (salary) Pay Range: $62,400 - $66,400 Schedule: Monday - Friday; 10am-6pm w/flexibility as needed Notes: In Office; Valid NYS Driver’s License and personal vehicle is required Job Ref. #: 0156 Our Mission St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve. Our Vision St. Catherine’s willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the region. Position Overview The function of the Clinician, Residential is to coordinate and implement treatment for each child in residential care as planned by the treatment team. The Residential Clinician provides clinical treatment to the child and their family; acts as a liaison between child, family, school, the treatment team including clinical consultants and residential child care staff, and the referring agency; and documents treatment progress as required by SCCC and by its regulating agencies. Position Requirements & Specifications • Master’s degree in Social Work or Mental Health Counseling from an accredited university or a Master’s degree in a related field, is required., • Clinical Licensure (LMSW, LMHC, etc.) is required. A Limited Permit will be considered., • Two years’ experience preferred and a professional record of integrity and strong advocacy for children., • Experience working with clients who exhibit significant emotional, behavioral, and interpersonal challenges, mental health diagnoses and trauma history, is highly preferred., • Clean & Valid New York State Driver’s License (actively licensed at least one year) and reliable vehicle is required*, • Excellent organization, planning and time management skills., • Proficiency in various computer applications: Microsoft Office Suite, Google Business Workspace Suite, and use secure Internet practices., • Experience with AWARDS is a plus., • Strong communication and interpersonal skills, with the ability to build strong working relationships with regulatory bodies., • Qualities of positivity, flexibility and adaptability to day-to-day changes with client needs and functioning;, • Have a professional record of integrity, proven reliability and dependability., • Capable of exercising ethical, independent judgment and discretion; handle sensitive family and individual data with strict confidentiality. *Staff in driving positions must be able to meet the agency’s minimum requirements of our insurance policy for authorized drivers; including, but not limited to the minimum age of 21 at time of hire, and the ability to maintain insurability throughout employment. Essential Duties & Responsibilities include: • As a member of the treatment team, provides clinical treatment as planned by the team including, but not limited to, family therapy, individual psychotherapy, and group therapy., • Acts as liaison with the family; clinically supervises visits when clinical intervention is necessary, represents and articulates family issues to the other team members (including other clinical staff, child care staff, and teachers), secures signed HIPAA releases and consents from the family or agency of legal to facilitate coordination of care., • Maintains regular contact with the R&E May Social Worker to share information about their clients. When a client is enrolled in a school other than the R&E May School, social worker will maintain sufficient contact with that school to ensure the child is benefiting from optimum educational placement. Clinician will also participate in CSE meetings and maintain contact with SCCC CSE chairperson., • Acts as liaison with child care staff and case management staff through participation on the treatment team, and at treatment reviews, service plan reviews, medication reviews, and staff meetings., • Documents treatment processes as required by SCCC and by its regulating agencies including:, • Completion of thorough and up-to-date progress notes in both the AWARDS and NYS Connections systems, • Preparation of clinical/diagnostic assessments, court reports, correspondence with other agencies, psychosocial summaries;, • Completion of quarterly Treatment Reviews and facilitation of treatment meetings at houses;, • Preparation or collection of all materials necessary to bring records into compliance with internal and external agency regulations, e.g., school information, requests for clinical involvement, etc., • Summary reports requested by referring and other collaborative agencies., • In conjunction with the House Management Team (Child Care Supervisor, Case Manager and Nurse), develops and maintains a therapeutic environment at the site., • As a member of the clinical staff, provides 24-hour on-call crisis services (this includes but is not limited to assessment and counseling) on a rotational basis., • Attends all court hearings pertaining to the placement, permanency, and treatment of the child and family., • Meets weekly with the Supervisor of 29i Clinical Services to review progress toward goals, and design and implement specific treatment strategy and goals for children and families., • As the primary clinician for child/ family, flexes hours at least two days a week to include evening hours outside of the traditional work day., • Functions as a member of the Direct Care Planning Team, meeting with HMT members, unit child care supervisors, consultants, nurses and case managers to evaluate and plan for the therapeutic milieu., • Additional position-related duties and responsibilities as assigned by the supervisor. What We Offer You** • Competitive Pay with an Excellent Benefits Package, • Health Insurance options: Medical, Dental and Vision, • $600 Well-being Reimbursement Benefit, • Generous Combined Leave Time (CLT) and Paid Holidays!, • We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program, • Pension Plan with Generous Agency Contribution, • 403b Retirement Savings Plan, • Life Insurance – Automatic Benefit at no cost to employee, • Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate, • Tuition Reimbursement & Travel/ Mileage Reimbursement, • Professional Development & Career Growth Opportunities, • The Comfort of a Business Casual Environment, • Our Commitment to Embrace & Foster Mindfulness, Relevance, Respect and Solidarity. **To qualify, certain conditions may apply About Us St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more. St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. We are invested in fostering an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity. If you would like to learn more about our agency or one of our many programs, please visit our website at: www.st-cath.org EEO Statement St. Catherine’s Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law.

Each year, more than 150,000 breast reconstruction procedures are performed in the U.S., yet one in three patients still faces a serious complication. That is not good enough. At Elutia, we are working to change it. Our mission is to humanize medicine so patients can thrive without compromise. We are pioneering drug-eluting technologies to improve the interface between medical devices and the patients who rely on them. How we work matters just as much as what we make. Elutia is a certified Great Place to Work®, grounded in our CRU values: Contagiously Confident, Ridiculously Relentless, and Unanimously United. We set a high bar for ourselves, for each other, and for the outcomes we deliver. Our team is All In on the mission. This is not the place for someone looking to coast. It is the place for someone who wants to solve hard problems, move with urgency, and make a real mark on medicine, alongside a team fully committed to improving patient outcomes. Opportunity: The Territory Business Manager drives adoption of Elutia’s regenerative portfolio within an assigned territory, building deep relationships with plastic and reconstructive surgeons and leading new accounts through clinical evaluation, Value Analysis Committee (VAC) approval, and conversion. Following the divestiture of its BioEnvelope business to Boston Scientific, Elutia is concentrating its resources on the $1.5 billion U.S. plastic and reconstructive surgery market, where post-operative infection remains a persistent and costly complication. This role is central to building Elutia’s commercial footprint ahead of and following the launch of NXT-41x, a next-generation antibiotic-eluting biomatrix purpose-built for breast reconstruction that leverages the same drug-delivery technology behind the successful commercial launch of EluPro™. This individual will operate with a high degree of autonomy, representing Elutia in the operating room, in the C-suite, and everywhere in between. We’re proactively building our commercial talent pipeline now, ahead of NXT-41x’s planned launch in early 2027 — connect with us today to get on our radar early and help shape territory strategy from the ground up when the role opens. We are specifically looking for candidates in the following areas: • Manhattan / Long Island / Boroughs, NY, • Atlanta, GA, • Birmingham, AL, • Baltimore, MD, • Washington D.C., • Dallas, TX, • Los Angeles / Bay Area, CA, • Chicago, IL, • Miami, FL, • Philadelphia, PA, • Charlotte / Raleigh, NC, • Charleston / Greenville, SC What You’ll do: Territory & Account Development • Build, manage, and grow an assigned territory — including greenfield accounts — leading new accounts from initial clinical evaluation through VAC approval and committed usage., • Develop and execute a territory business plan that identifies target accounts, surgeons, and hospital systems. Clinical & Relationship Impact • Provide in-person, hands-on Operating Room (OR) support and serve as a trusted clinical resource to surgeons and hospital staff., • Maintain up-to-date clinical knowledge of Elutia’s regenerative biomatrix technology and the broader breast reconstruction landscape., • Navigate hospital Value Analysis Committees and GPO contracts, delivering clinical and economic value propositions tailored to surgeons, administrators, and payers. Relationship & Stakeholder Management • Cultivate and maintain trusted relationships with plastic and reconstructive surgeons, OR staff, and hospital administration., • Navigate hospital Value Analysis Committees (VAC) and Group Purchasing Organization (GPO) contracts to secure formulary access., • Partner with hospital supply chain, materials management, and finance stakeholders on pricing and economic value conversations. Selling & Communication • Deliver clinical and economic value propositions tailored to surgeon, administrator, and payer audiences., • Translate clinical outcomes and health-economic data (e.g., infection rates, cost of complications) into a compelling case for adoption., • Represent Elutia at relevant medical conferences, society meetings, and trade shows as needed. Cross-Functional Execution • Partner with Marketing, Clinical Affairs, Medical Affairs, and Regulatory teams to support field execution, and represent Elutia at relevant medical conferences and society meetings., • Maintain accurate, timely records of accounts, opportunities, and pipeline activity in the CRM., • Provide regular forecasting, territory reporting, and market intelligence to sales leadership., • Operate in full compliance with all applicable healthcare compliance standards, including AdvaMed, Sunshine Act reporting, and hospital OR credentialing/safety requirements. What You bring: Required • Full-time, exempt position based in the assigned territory., • Bachelor’s degree required., • 7+ years of direct sales experience in medical device, biologics, or surgical products, with demonstrated quota attainment., • Deep, hands-on operating room experience and comfort in a sterile surgical environment., • Demonstrated fluency in both clinical selling (surgeon-facing) and economic selling (VAC, GPO, hospital administration)., • Proven ability to build a territory from the ground up and drive sustained revenue growth., • Excellent verbal, written, and interpersonal communication skills., • Ability to travel within territory as required (may include overnight travel); valid driver’s license required., • Ability to meet hospital vendor credentialing requirements (e.g., background check, immunizations, OSHA bloodborne pathogen training) to obtain OR access., • Ability to stand for extended periods during surgical cases and to lift and carry product and equipment (up to approximately 25 lbs.)., • Maintains confidentiality of proprietary business, pricing, and customer information. Preferred — Key Differentiators Given the highly specialized nature of the breast reconstruction market, the following experience is strongly preferred: • Direct experience selling into the breast reconstruction space., • Existing relationships with reconstructive plastic surgeons, particularly around regenerative products., • A track record combining large corporate sales training and discipline with small company or startup agility., • Experience navigating hospital Value Analysis Committees and converting new accounts in a competitive, regenerative-medicine environment. Who Thrives Here This place isn’t for everyone. At Elutia, we are All In on the mission. This place is built for people who want to compete at a high level, solve hard problems, and do work that matters deeply to patients. The people who thrive here are confident without being arrogant, relentless without being rigid, and team-first to the core. They do not seek comfort, politics, or a carefully managed environment. They want the challenge. They want the ownership. They want to be on a team with other exceptional people and win. This isn’t just a job. It is a mission. Priorities shift. Problems hit fast. Constraints are real. We are looking for those who thrive here, rises to the moment, course-corrects unapologetically, and stay locked on the goal line. If someone is looking for comfort, clean boundaries, or a lower-stakes ride, this is the wrong place. If they want to build something meaningful with a team of superstars and leave everything on the field, they will belong here. · All in on the mission · Confident, not arrogant · Calm under pressure and decisive in critical moments · Obsessed with outcomes, not status · Fast to adapt and hard to rattle · Patient-first · Energized by hard problems and high standards · More interested in winning championships than MVPs Compensation & Benefits The expected base salary range of this role is $115,000-$125,000. Base salary depends on location, experience, and qualifications. This role is eligible for substantial additional compensation through our sales incentive program and equity. Elutia also offers a comprehensive benefits package, including medical, dental, vision, life, 401(k) with employer match, and paid time off. How to apply: Are you ready to build something that matters? Apply through our LinkedIn. Elutia is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Work Location: Remote Position Status: Full-Time This is a remote position with eligibility in the following states: AL, AR, AZ, CA, CO, CT, DC, FL, GA, IL, IN, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, NE, NH, NJ, NY, OH, OK, PA, SC, SD, TN, TX, UT, VA, WA, WV, WY Candidates must reside in one of these locations to be considered. Why Join InformData? At InformData, we're helping organizations make smarter, more confident decisions through trusted data, technology, and compliance solutions. As we continue to grow, we're investing in our people, products, and future, creating opportunities for employees to take on meaningful work, drive innovation, and make a visible impact on the business. Guided by our TRUST values, we foster a collaborative environment where ideas are welcomed, contributions are recognized, and growth is encouraged. Job Summary The Account Executive (AE) plays a pivotal, customer-facing role responsible for managing a portfolio of accounts. Acting as the primary account owner, the AE drives account retention, revenue expansion, and high levels of client satisfaction through proactive relationship management, continuous opportunity identification, and close collaboration with internal stakeholders. AEs are responsible for building the account strategy, using data and insight to monitor account health, identify risk and growth signals, and partner with Customer Success Managers (CSMs) and leadership to execute against these strategies. This role blends program management, process optimization, sales and client enablement, content development, and light marketing automation. What You’ll Do What You'll Do Strategic Account Ownership • Serve as the primary point of contact and accountability for a defined portfolio of Core client accounts and their revenue., • Partner closely with the Customer Success Manager to deliver a best-in-class client experience., • Own the full account lifecycle from onboarding to renewal, including quarterly reviews, check-ins, and annual planning, optimizing all touchpoints to maximize revenue retention and expansion., • Develop and execute client-specific strategies focused on retention, expansion, and customer satisfaction. Revenue Growth & Retention • Proactively identify upsell, cross-sell, and renewal opportunities in partnership with Product and Sales teams., • Continuously monitor account trends, usage patterns, and service needs to inform strategic proposals., • Own renewal conversations and support pricing or contract modifications as needed. Client Health and Risk Management • Analyze account performance to detect early signs of churn risk or declining engagement., • Partner with CSMs and leadership on mitigation strategies and intervention planning., • Escalate and resolve client challenges in collaboration with Operations and Client Experience. Internal Collaboration & Leadership • Collaborate closely with CSMs, Product, and Operations to deliver seamless client experiences., • Ensure all client activity is accurately documented in CRM (HubSpot) and contribute to forecasting and pipeline visibility., • Communicate client feedback, trends, and needs to internal teams for continuous improvement. Please note that this job description is intended to provide a general overview of the position and may not include every responsibility or qualification associated with the role. InformData reserves the right to change or assign other duties to this position at any time. What We’re Looking For Required Qualifications • Account Ownership: Takes full responsibility for managing assigned accounts, including client satisfaction, retention, and revenue growth., • Revenue Focus: Proactively identifies and drives upsell, cross-sell, and renewal opportunities within the assigned book of business., • Client Advocacy: Serves as the voice of the customer internally, ensuring client needs are represented in service delivery and product conversations., • Analytical Thinking: Leverages data to monitor account health, identify trends or risks, and inform decision-making., • Collaboration: Works cross-functionally with CSMs, Operations, and other internal teams to ensure seamless execution and value delivery., • Growth Mindset: Maintains a forward-looking, opportunity-driven mindset focused on continuous improvement and client value expansion., • Clear Communication: Communicates effectively and professionally with clients and internal teams, translating complex issues into actionable insights., • Customer Obsession: Prioritizes the client's success and experience, consistently striving to exceed expectations., • Problem Solving: Quickly identifies challenges and partners with internal resources to implement timely and effective solutions., • Organizational Agility: Navigates internal systems and structures effectively to advocate for client needs and drive outcomes efficiently. KPIs: • Net and Gross Revenue Retention, • Client Satisfaction Education & Experience Requirements: • 3–5 years of experience in Account Management, Customer Success, Sales, or related roles working with strategic, enterprise accounts., • Proven success in revenue retention, upsell/cross-sell execution, and long-term client engagement., • Strong relationship-building skills with the ability to communicate effectively with client stakeholders and internal teams., • Analytical mindset and comfort using data to identify account trends, risks, and opportunities., • Familiarity with CRM and reporting tools such as HubSpot and DOMO., • Background screening or B2B SaaS experience preferred. Physical Requirements This position primarily involves performing work in a remote office environment. The physical requirements below are representative of those necessary to perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. • Remain in a stationary position and work at a computer for extended periods., • Frequently operate a computer, keyboard, mouse, telephone, and other standard office equipment., • Ability to travel as needed to support business objectives., • Frequently communicate and exchange accurate information through verbal and written methods., • Review information displayed on computer screens and in electronic or printed documents for extended periods., • Occasionally move or transport a laptop and other standard work equipment weighing up to 20 pounds. Benefits InformData, LLC provides a stable, professional workplace where employees are empowered to grow their careers and make a meaningful impact. We support our team through competitive compensation, opportunities for advancement, and a robust benefits program. Eligible full-time employees enjoy a comprehensive benefits package that may include: Medical, Dental, & Vision Insurance • 401(k) with Employer Match, • Healthcare & Dependent Flexible Spending Accounts (FSA), • Health Savings Account (HSA) with Employer Contribution, • Company Paid Life and AD&D Insurance, • Company Paid Short- & Long-Term Disability, • Employee Assistance Program (EAP) Paid Time Off • Company Holidays and Floating Holidays, • Paid Time Off and Flexible Time Off Programs, • Sick Time Accrual, • Parental Leave, • Jury Duty and Voting Leave, • Military Leave, • Bereavement Leave Other Voluntary Benefits • Pet Insurance, • Employee Assistance Program, • Life and AD&D Insurance for Employees/Spouse/Child(ren), • Disability Coverage, • Critical Illness and Accident Insurance, • Hospital Indemnity Insurance, • Dependent Care Flexible Spending Account (FSA) Additional Information Accessibility and Accommodations InformData is committed to providing an inclusive and accessible employment experience. We welcome requests for reasonable accommodations throughout the application and interview process. Accommodations will be reviewed and considered on an individualized, case-by-case basis in accordance with applicable laws. Work Authorization At this time, this position is open only to candidates who are legally authorized to work in the United States without current or future employer sponsorship. Equal Employment Opportunity InformData is proud to be an Equal Opportunity Employer. We are committed to fostering a diverse, equitable, and inclusive workplace where everyone is treated with dignity and respect. Employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws. This commitment applies to all aspects of employment, including recruitment, hiring, compensation, benefits, training, promotion, transfer, discipline, termination, and all other terms and conditions of employment.

Basler is an international leader and experienced expert in computer vision. We offer a broad portfolio of vision hardware and software as well as customer-specific products and solutions. We employ about 850 people at our headquarters in Ahrensburg, Germany, as well as other sales and development locations throughout Europe, Asia, and North America. Key factors in our more than 35-year success story include the courage to take risks, the willingness to see constant change as normal and the passion to pursue customer-oriented innovations. We are looking for an enthusiastic Product Marketing Manager to join our growing marketing team in the Americas. This role will help drive go-to-market strategy, product positioning, market research, competitive intelligence, and sales enablement for Basler’s computer vision solutions, with a focus on Life Science and Medical market segments. Responsibilities: • Develop expertise in the Life Science and Medical market segments and provide the organization with market analysis, customer segmentation, competitive intelligence, market size assessment, and growth opportunity insights., • Assist sales teams by developing product messaging, positioning, value propositions, sales enablement content, and customer-facing presentations; support sales in key customer meetings., • Shape product roadmaps by initiating voice-of-customer research, consolidating market requirements, characterizing unmet customer needs, and communicating business potential to product management teams., • Support new product launches and go-to-market plans for targeted market segments, including the development of customer-focused value propositions, launch messaging, sales tools, sales training, and customer-facing activities., • In cooperation with the Marketing Communications team, define and execute integrated marketing plans, demand generation initiatives, and content strategies that help grow our customer base., • Contribute to and lead cross-functional product marketing, market development, and commercial growth projects as required., • Provide regular monthly and/or quarterly performance analysis, program reporting, and ROI-oriented recommendations to Basler management; demonstrate ownership and propose creative corrective actions when metrics fall below target. Up to 25% travel may be required (including international). Preferred Education: Bachelor’s degree in a technical field An advanced degree is a plus Preferred Experience: • 5+ years of relevant experience in product marketing, strategic marketing, market development, product management, or B2B technology marketing, • Direct experience in life sciences, medical technology, medical devices, or healthcare-related markets is a strong plus, • Direct experience in a similar technology field, such as digital cameras, machine vision, computer vision, imaging systems, optics, automation, or industrial technology, is a strong plus and MOST desired for this role, • Direct experience with a B2B business model, technical products, or solution-based selling environment is a plus, • Understanding of basic financial concepts, business case development, pricing considerations, and implications on commercial decision-making, • Strong initiative, problem-solving ability, and ownership mindset, with the flexibility and hands-on approach needed to adapt to changing business priorities., • Collaborative working style with the ability to partner effectively across sales, product management, application engineering, marketing communications, and other cross-functional teams., • Strong interpersonal, communication, storytelling, and executive presentation skills, • Proficient in Microsoft Office, with the ability to create customer-facing presentations, sales tools, reports, and business communications, • Direct experience with Salesforce, CRM systems, lead management, or pipeline support is a plus Our comprehensive U.S. offering includes: a competitive compensation package, medical and dental health benefits; 401(k) retirement savings program with company match; paid holidays, vacation, and sick time. Applicants must be currently authorized to work in the United States for any employer. We are unable to sponsor or take over sponsorship of an employment visa at this time. Apply On Our Website @ https://career.baslerweb.com/Product-Marketing-Manager-eng-j1033.html

Job Description EMPLOYMENT & STABILIZATION SPECIALIST Full Title: Specialist, Employment & Stabilization Location: Albany, NY Program: Homeless & Housing Services – Marillac Family Shelter Type: Non-Exempt (hourly) Pay Range: $22.06 to $25.69 Schedule: Monday - Friday; 9am-5pm Notes: Driving is a requirement for this position; a Clean & Valid NYS Driver’s License is required Job Ref. #: 0547 About Us St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more. St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. We are invested in fostering an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity. If you would like to learn more about our agency or one of our many programs, please visit our website at: www.st-cath.org Our Mission St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve. Our Vision St. Catherine’s willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the region. Position Overview The Employment & Stabilization Specialist (“Specialist”) provides direct, hands-on support to families residing in our shelter, focusing exclusively on the transition from homelessness to permanent, stable housing, and financial security. Unlike a traditional Case Manager who oversees overall psychosocial needs and benefits, this role is a housing and income focused, skills-based specialist. Working side-by-side with residents and the Case Management team, the Specialist will proactively facilitate active housing and employment searches, disability benefits navigation, gathering records, assisting with applications, resume building/ clean up, interview coaching, and remove barriers to program, tenancy, and work. To ensure comprehensive support, this role coordinates service delivery through a large network of service providers, including Coordinated Entry (CE) and the Albany County Dept. of Mental Health Single Point of Access (SPOA). This role bridges the gap between Case Management and Tenant Stability Advocacy. Position Requirements & Specifications • BSW or Bachelor’s Degree in human service field., • Associate’s degree with five or more years of relevant professional experience and relatable life experience may be considered in lieu of advanced degree., • A Clean and Valid New York State Driver’s License (actively licensed at least one year) - is required*., • Ability to work flexible hours to accommodate client schedules, which may include evening and/or weekend hours., • Knowledge of community resources is beneficial., • Previous experience working in a human services agency is a plus!, • Proficiency in computer applications: Microsoft Office Suite (Word, Excel, PowerPoint), Google Business Workspace Suite (Gmail, Docs, Meet, Sheets), and use secure Internet practices., • Self-motivated and engaged, with a strong attention to detail; Excellent writing aptitude., • Capacity and openness to work with populations from culturally diverse and economically disadvantaged backgrounds, including but not limited to a broad range of people with various developmental and functional levels., • Qualities of positivity, flexibility and adaptability to day-to-day changes with client needs and functioning; A professional record of integrity, proven reliability and dependability. Essential Duties & Responsibilities include but are not limited to: Direct Housing Search & Navigation • Active Housing Search: Work directly with families to identify, apply for, and partner with Case Management to secure affordable, permanent housing., • Application Assistance: Guide residents through the logistics of credit checks, background checks, housing applications, medical paperwork and gathering necessary documentation (IDs, income verification)., • Landlord Advocacy: Actively outreach to local landlords and property managers to cultivate relationships, mitigate concerns, and advocate for our families., • Housing Tours: Accompany residents to housing viewings and interviews with landlords when necessary. Can work with Case Management and Driver to accomplish., • Coordinated Entry and SPOA: Complete applications and refer to the appropriate housing providers. Support the family by identifying appropriate documentation for the referral. Income & Benefits Support • SSI/SSD Application Assistant: Assist eligible residents through the initial application and appeal processes. Help residents understand how earned income impacts public assistance and SSI/SSD benefits to facilitate informed financial planning., • Employment Readiness: Assist residents with job searches, resume building, application completion and interview coaching. Tenant Education & Skill-Building • Curriculum Delivery: Lead regular workshops or one-on-one sessions using evidence-based tenant education frameworks (e.g., Rent Wellor similar curriculum)., • As stated in the Resident Handbook, Marillac offers two classes a week- Housing and Employment Navigation, • Financial Literacy: Teach practical skills including basic household budgeting, understanding utility bills, and managing rent payments., • Tenant Rights: Educate residents on lease agreements, fair housing laws, tenant rights, and landlord expectations., • Conflict Resolution: Teach families how to communicate effectively with landlords and neighbors to resolve future disputes amicably., • Move-Out & Stabilization Planning Logistical Support: Assist families with the physical and logistical transition of moving (e.g., coordinating move-in dates, sourcing furniture donations, setting up utilities). • Sustainability Planning: Create a tailored "Housing Stabilization Plan" for each family to ensure they have the community resources required to maintain their housing post-shelter., • Network with other community organizations to enable families to secure the resources that they need, • Complete outcome measures for QA, • Participate in professional programming on a regular basis including staff meetings Client Support and Engagement • Establish and maintain professional and supportive relationships with families, maintaining appropriate personal boundaries; establish and maintain professional working relationships with staff members in accordance with all agency procedures, policies and practices., • Actively listen to residents and encourage open communication, • Basic Needs Assistance/ Coaching, • Coaching around necessities such as food, clothing, and personal hygiene., • Develop an in-depth knowledge of housing resources for homeless families, • Coordinate with Case Management to support service plan goals, • Meet regularly with residents to review resources and referrals, • Assist with casework activities for families, related to housing and employment., • Class Facilitation: Lead regularly scheduled workshops and one-on-one sessions using evidence-based education frameworks.What We Offer You** At St. Catherine’s Center for Children, we believe in taking care of the people who take care of our community. We offer competitive compensation alongside a comprehensive benefits package designed to support your health, wealth, and professional growth: Financial Security & Future Planning • Pension Plan: Secure your future with a retirement pension plan featuring a generous agency contribution., • 403(b) Retirement Savings: Pre-tax savings options to further build your nest egg., • Student Loan Forgiveness: As a 501(c)(3) non-profit agency, employment here qualifies eligible staff for the Public Service Loan Forgiveness (PSLF) Program., • Expense Reimbursements: Travel and mileage reimbursements for any role-related transit. Health & Well-being • Comprehensive Health Insurance: Choice of robust Medical, Dental, and Vision plans to fit your needs., • Well-being Reimbursement: A $600 annual benefit dedicated to supporting your personal wellness journey., • Work-Life Balance: Generous Combined Leave Time (CLT) plus paid holidays so you can rest and recharge., • Life Insurance: Fully employer-paid, automatic life insurance coverage at no cost to you. Professional Growth & Culture • Paid Certifications & Training: Fully covered training updates, including Therapeutic Crisis Intervention (TCI) and CPR/AED/First Aid., • Tuition Assistance: Financial support for continuing education and tuition reimbursement opportunities., • Career Advancement: Clear pathways for professional development and internal career growth., • Our Culture: Enjoy the comfort of a welcoming, business-casual work environment rooted in our core values of Mindfulness, Relevance, Respect, and Solidarity. **Please note: To qualify for specific benefits, certain terms and conditions may apply. Equal Opportunity Employer (EOE) Statement St. Catherine’s Center for Children is deeply committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, c

OMEGA SYSTEMS Position: Project Manager — Technology Services (MSP) Reports To: Vice President of Service Delivery Division: Service Delivery FSLA: Exempt Office Designation: Remote This role is responsible for executing projects within established timelines, budgets, and quality standards while coordinating Systems Engineers and Project Engineers responsible for implementation. While not hands-on technical, the Project Manager must possess strong technical literacy to translate SOWs into actionable plans, manage dependencies and risk, and ensure successful project delivery. You will partner with Engineers, CSMs, Account Managers, and clients to provide clear status reporting, maintain documentation, and uphold PMP-based project management practices in a fast-paced environment. Key Responsibilities • Proven ability to communicate processes and procedures clearly, manage change orders, lead teams, improve standards and templates, and build structured onboarding and operational processes that support organizational growth and efficiency., • Lead project delivery from SOW to closeout: develop project plans, define milestones, resource assignments, acceptance criteria, and change control processes. JOB DESCRIPTION Consolidate and prioritize multiple concurrent projects across accounts: maintain program-level roadmaps, identify conflicts, sequence work to optimize engineer utilization and client impact. • Coordinate cross-functional stakeholders: work with Engineers, CSMs, AMs, and third-party vendors to align expectations, scope, schedules, and deliverables., • Resource and schedule management: assign engineers to tasks based on skills and availability, monitor workload, proactively rebalance assignments, and support time management to meet SLAs and timelines., • Communication and reporting: produce and distribute regular status updates, executive summaries, project dashboards, and risk/issue logs to internal teams and client stakeholders., • Risk, issue, and change control: identify and document risks, own mitigation plans, manage scope change requests, and obtain approvals per governance processes., • Meeting facilitation and client engagement: run project kickoff, steering committee, and weekly status meetings; present technical progress in business terms for non-technical stakeholders., • Quality and acceptance: ensure engineers produce required technical deliverables (design docs, runbooks, test plans) and that acceptance criteria in the SOW are validated and signed off., • Continuous improvement: capture lessons learned, refine project templates, and share best practices to improve delivery efficiency and documentation quality. mRequired Skills & Experience • PMP certification with 5+ years managing technical projects; MSP experience preferred., • Demonstrated experience managing multiple concurrent projects and consolidating workstreams into program-level plans., • Technical literacy across cloud, networking, virtualization, and server technologies to meaningfully guide engineers and translate technical status for stakeholders., • Strong stakeholder management skills: proven experience working with client executives, CSMs, AMs, technical teams, and vendors., • Excellent written and verbal communication: status reports, executive summaries, and client-facing updates., • Solid scheduling and resource management skills: familiarity with MS Project, Smartsheet, or equivalent; comfortable optimizing engineer assignments and availability., • Risk and change management proficiency: establish and run escalation paths, change approval workflows, and issue resolution processes., • Process orientation and documentation skills: create and maintain project artifacts, RACI matrices, runbooks, and acceptance checklists., • Comfortable with tools common in MSP environments: ConnectWise or similar PSA, IT Glue, and collaboration platforms (Teams/SharePoint/Confluence)., • Ability to manage multiple customers and prioritize expedited activities., • Ability to travel occasionally for client meetings or on-site project phases. Desired Certifications & Knowledge • PMP; Agile/Scrum experience a plus., • Familiarity with cloud platforms (Azure, AWS) and networking fundamentals is strongly preferred., • Experience with financial/project tracking tools and familiarity with MSP billing/renewal cycles. Location & Schedule • Hybrid or remote with periodic on-site client engagements and occasional travel, • Flexible hours to accommodate client and engineer coordination across time zones EEO STATEMENT It is the Company's policy to provide equal employment opportunity for all applicants and employees. Omega Systems provides equal employment opportunities to all qualified individuals without regard to actual or perceived race including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Applicants, as well as employees, who are or become disabled must be able to perform the essential job functions with or without reasonable accommodation. The Company shall determine reasonable accommodation on a case by case basis in accordance with applicable law.

NADAPa great place to work! Join our Health Homes Care Management team of engaging, creative and skilled professionals. Position Highlights : • Salary: $50,000/year, • Work Schedule: Hybrid flexible four or five day work week based in our Midtown Manhattan location Position Summary: The Care Manager provides assessment, care planning, and service coordination activities for Medicaid eligible clients. The Care Manager works closely with networks of medical and behavioral health providers to manage identified needs, stabilize participants and reduce healthcare costs and align services that promote access to care and enhanced health outcomes for all clients by facilitating: • Assessment, • Care Planning, • Connections to Primary and Specialty Care Providers, • Service Coordination with Treatment Providers, • Client Education on Diagnoses, Medications and Treatments, • Linkages to Community-based Resources/Entitlements Benefits : • Four or Five day Work Week, • 23 PTO Days, 12 Paid Holidays, and Summer Fridays, • Tuition Reimbursement, • Ongoing Professional Development, Growth Opportunities, and Employee Referral Program, • Emblem Healthcare Medical, Oxford Dental, and Vision Plans, HSA/FSA Savings Plans, • Matching 401k Retirement Plan and Life Insurance, • Commuter Benefits Savings Program, • Employee Assistance Program and Wellness Program, • Productivity Bonus Incentives, • Travel MetroCard Company Overview : NADAP, Inc. is a multiservice non-profit agency dedicated to helping people with medical, behavioral health and social service needs to become sufficient. NADAP programs assist disadvantaged populations in New York City and Nassau County. NADAP's services include health insurance enrollment, assessment, care coordination, case management, professional training, job preparation and placement services. At NADAP, we believe in creating an environment where every individual is treated with dignity and respect. We are committed to ensuring that all employees and applicants have an equal opportunity to succeed, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law. Program Overview : NADAP's Health Home Care Coordination (HHCC) program works in partnership with medical and behavioral health providers to align services that promote access to care and enhance health outcomes for Medicaid recipients. The HHCC program focuses on the healthcare needs and preferences of each person served and provides extra support to help clients find access to medical, mental health, substance use disorder, and social services to improve their health and other life areas that impact their wellbeing. The HHCC program works in the community and meet clients at their home, at their doctor's office, or other venues as needed. Requirements *Bachelor's Degree in human services, social work, or related field OR *Associate's degree with 1 year of case management experience OR *High School Diploma with 2 years of case management experience • Excellent organizational, communication and computer skills

Outsourced Accounting & Advisory Services is a highly specialized, organized team of chief financial officers, controllers, senior accountants, and bookkeeping specialists with years of experience working with small to mid-sized organizations, for-profit and non-profit. This team offers much more than outsourced functional-level accounting and bookkeeping, and more than exclusively high-level financial management. It provides a comprehensive blend of services that accomplish our clients' daily accounting needs while working towards a corporate financial goal and mission. The Client Accounting & Projects Manager plays a key role within the Outsourcing Accounting & Advisory team, managing client accounting projects, strategic advisory services, and complex project management throughout the client engagement lifecycle. This role leads assessments related to managed services transitions and helps elevate the quality, consistency, and overall client experience across the team's three-phased approach: Assessment, Implementation, and Managed Services. The Manager partners closely with clients, practice leadership, and the Operations team to identify opportunities and implement solutions that strengthen client operations and financial reporting. The Client Accounting & Projects Manager works with Projects Team leadership using the firm's preferred technology solutions and implements client-approved improvements across technology systems, processes and procedures, internal controls, financial reporting and forecasting, and client training. Success in this role requires a strategic mindset, strong project management and client relationship skills, technical expertise, and a commitment to continuous improvement and delivering best-in-class client service. Essential Responsibilities: • Support and execute the vision and strategic initiatives of the Outsourcing Accounting & Advisory leadership team for the Business Advisory and Projects function., • Partner with the projects leadership team to manage activities across the firm's three-phased delivery model (Assessment, Implementation, and Managed Services), ensuring smooth transitions from project work to ongoing managed services., • Support complex client advisory and ad hoc strategic projects, including managed services assessments and implementations., • Drive continuous improvement by enhancing processes, internal controls, operational efficiencies, client training, and reporting through innovative use of technology platforms., • Support the development and execution of financial models, business plans, and forecasting tools for clients engaged in exit planning, acquisitions, or long-term strategic initiatives., • Oversee day-to-day client financial operations, ensuring accurate, timely processing and real-time financial reporting., • Apply audit-based methodologies to the month-end close process and financial reporting to ensure accuracy and completeness., • Prepare and review balance sheet and income statement reconciliations supported by appropriate documentation and subledger detail., • Perform analytical reviews of general ledger activity to identify missing transactions, trends, and anomalies on a monthly and annual basis., • Ensure all compliance and regulatory reporting requirements are completed accurately and on time., • Serve as a primary point of contact for client leadership teams and Boards, providing clear, timely, and professional communication., • Prepare and present monthly and quarterly financial reporting packages for clients., • Lead annual audit coordination and tax return preparation processes., • Assist with supervising, mentoring, and developing project accounting team members, supporting performance, growth, and engagement., • Own multiple projects and be accountable for scope, timelines, deliverables, resources and deadlines. To be successful in this role, you will bring with you: • Bachelor's degree in Accounting preferred; equivalent combination of education and relevant experience may be considered., • 7+ years of progressive experience in outsourced accounting, advisory, or public accounting, with experience managing complex client engagements., • Experience with cloud-based accounting solutions and integrated technology platforms, such as QBO, Sage Intacct, Fund Ez, Net Suite, Workday etc. (implementation experience)., • Strong computer skills with advanced knowledge of Excel and Microsoft Products (Outlook, Teams, Planner, etc.), • Hands-on experience leading client assessments, implementations, and managed services transitions, including ownership of scope, timelines, and deliverables., • Strong understanding of AP, AR and payroll processes and their impact on client financial operations., • Direct experience working with executive leadership and Boards, providing financial reporting, insights, and strategic recommendations., • Experience with forecasting, budgeting and cash flow management., • Proven experience overseeing month-end close, financial reporting, audits, and tax preparation with a strong focus on accuracy and compliance., • Experience supervising, mentoring, and developing accounting or advisory professionals in a team-based environment., • Proficient knowledge of GAAP and financial reporting., • Strong understanding of internal controls and financial processes., • Ability to prepare financial statements on an accrual basis., • Ability to analyze report variances and issues with financial statements., • Strong client relationship management skills, with the ability to build trust, understand client needs, and serve as a strategic advisor to client leadership., • Excellent written, verbal, and presentation skills, with the ability to communicate complex financial information clearly., • Valid driver's license and reliable transportation; ability to travel to client sites as needed. BST Gallagher Flynn is a regional accounting and advisory firm formed through the merger of BST & Co. and Gallagher Flynn & Company. The combined firm provides assurance, tax, advisory, outsourced accounting, consulting, valuation, forensic accounting, and other specialized services to businesses, nonprofit organizations, governmental entities, and individuals across the Northeast and beyond. With headquarters in Latham, New York and South Burlington, Vermont, the firm brings together the collective expertise, industry depth, and relationship-driven culture of both organizations to help clients navigate an increasingly complex business environment with confidence. BST-GFC offers a competitive benefits package, base compensation, and an employee bonus program for eligible roles based on individual and firm performance per program guidelines. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience; prior relevant experience, skill sets, training; licensure and certifications; market data and other business and organizational needs. A reasonable estimate of the current salary range for this role can be found in the posting, and an actual offer can vary based upon the role, hiring location, and qualifications. At BST-GFC, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each individual case. BST offers a robust benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life and disability insurance, flexible work, development and tuition reimbursement.

Job Description POSITION: Client Account Manager LOCATION: Headquarters REPORTS TO: Vice President – Employee Benefits CLASSIFICATION: Full Time, Exempt PAY GRADE: EX 55 ($62,354 - $85,000 annually) AVAILABILITY: Monday-Friday 8:30am-5:00pm Position Summary: Responsible for successfully servicing and cross-selling group products to existing clients while consistently providing excellent customer service. Works directly with client Human Resource personnel and employees to manage the relationship with insurance carriers to correct claims, billing issues and interpret various plan provisions. Builds interpretive relationships with carriers and stays current with industry trends, such as product and legislative changes. Key Responsibilities: • Establishes relationships with clients and manages a book of business, which consists of fully insured clients but may also include self-insured clients., • Acts as primary intake representative, provides prompt, accurate, courteous service, maintains call logs to aid with managing relationships, and ensuring 24 hour returned call times., • Answers telephone and in-person inquiries from new and existing clients and their employees., • Utilizes market knowledge to fulfill the marketing process, which includes obtaining quotes, preparing and submitting bid specifications and evaluating the results to present final client recommendations., • Manages renewal, conducts on-site enrollment meetings and open enrollment process according to client expectations and carrier requirements., • Gathers application and enrollment materials for case submission and coordinates with carriers throughout the underwriting process., • Delivers the master contract and certificates to clients, explains benefits, claims and administration., • Prepares materials needed for client meetings including but not limited to agendas, reports, employee enrollment materials, ID cards, etc., • Informs and educates clients regarding emerging healthcare issues - ACA, ERISA, State Mandates, HIPPA, COBRA, FMLA, 5500s, Health Care Reform, etc., • Develops client service tools to assist clients in timely issue resolution., • Contacts clients on a quarterly basis to ensure satisfaction while building on existing relationships to identify cross-selling opportunities and enhancing referral probabilities., • Manages client online enrollment platform provided by Pioneer., • Creates and manages database stewardship reports., • Researches and develops vendor service tools to assist HR professionals with employee benefit administration and communication., • Evaluates proposals to assure they meet clients’ needs., • Prepares product spreadsheets, financial impact calculations and financial exposure projections., • Researches and develops new product line information in collaboration with insurance carriers and national vendor partners., • Supervises client mailing list, delivery of newsletters and Pioneer seminar participation., • Participates in training and/or continuing education as requested for professional development., • Performs other duties as may be requested. Education & Experience • High School Degree required., • 3 years’ of Employee Benefits experience required., • State appropriate Life, Accident and Health licenses are required., • Strong oral and communication skills required., • A 2 year college degree in Business or a related field preferred., • Prior Customer Service experience preferred., • Must be able to maintain flexible schedule, including possible evenings., • Must have access to reliable transportation on short notice to travel to other off-site locations and valid driver's license plus ability to maintain this throughout employment., • Experience with Community & Experience Rated Health Plans preferred., • Knowledge of Zywave a plus. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Description CHILDREN'S HEALTH HOME CARE MANAGER – COMMUNITY OUTREACH & CARE COORDINATION Location: Albany, NY Program: Community Outreach & Care Coordination Type: Full-time (Non-exempt) Pay Range: $22.06 - $29.69 per hour Schedule: Monday - Friday; 9am-5pm w/flexibility Notes: Local travel; a NYS Driver’s License and personal vehicle is required Job Ref. #: 0412 Our Mission St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve. Our Vision St. Catherine’s willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the region. Position Overview Following the Children’s Health Homes Care Management program guidelines as set forth by the NYS Department of Health, the Health Homes Care Manager provides comprehensive care planning, ongoing care coordination, and community linkage to Medicaid eligible children with complex physical and behavioral health conditions and their families. The aim is to improve their overall health and well-being, and to foster their independence. The Children’s Health Homes Care Management program is now under Community Outreach & Care Coordination. This full-time position is Mon - Fri, 9am to 5pm, with flexibility. Duties & Responsibilities include, but are not limited to: • Uses a strength-based and client-centered approach to build rapport and establish a therapeutic relationship with the child and care-givers., • For all enrolled children, conducts a comprehensive assessment of the child’s healthcare needs and the families’ social determinants of health needs using the contracted Health Home’s designated health assessment tool, and the NYS CANS assessment., • Coordinates and conducts interdisciplinary team meetings with associated health care providers, social support providers, and identified family supports to develop and the child’s Care Plan., • Along with child and family input, develops a Safety and Crisis Plan., • Carries out responsibilities set forth in the child’s Care Plan, which may include making referrals, monitoring access to needed health care providers, linkage to social and community support providers, coordination amongst the interdisciplinary care team, and advocacy., • Maintains the Care Plan and monitors the completion of Care Plan goals., • When a child is admitted and/or discharged from a health care facility, including ER and inpatient hospital stays, will provide transitional care to ensure the continuity of care., • Documents the delivery of billable health home core services and all other case-related contacts in the contracted health home’s EHR., • For all youth, ensures the requisite number of billable health home core services and face to face contacts are made during the month., • Complies with all time-lines for the completion of the assessments, development of the child’s Care Plan and the scheduling of the initial and ongoing interdisciplinary team meetings., • Conducts comprehensive discharge planning with all children exiting the program., • Participates in monthly Quality Assurance meetings., • Completes all mandated trainings as set forth by DOH, the contracted Health Homes and the MCO’s., • Assists with the distribution and collection of bi-annual satisfaction surveys., • Additional position-related duties and responsibilities as assigned by the Supervisor. Position Specifications: • Bachelor’s degree in psychology, sociology, counseling or other human service related field, required., • Minimum of 2 years of experience in human services field (child welfare, mental health, substance abuse and physical health), required., • Proficiency in various computer applications: Microsoft Office Suite, Google Business Workspace Suite; and use secure Internet practices., • Experience with AWARDS / NYS Connections, a plus!, • Ability to pass the test to become a certified CANS assessor., • This position does have regular and substantial unsupervised or unrestricted contact with individuals receiving services and is required by law to be fingerprinted for a criminal history record check under DOH (NYS Department of Health)., • Local travel is regularly required for this role. A current, Clean & Valid New York State Driver’s License (actively licensed for at least one year) and a safe and reliable vehicle is required.*, • Self-motivated and engaged, with a strong attention to detail; Excellent writing aptitude., • A kind, warm and caring mindset; Capable of exhibiting empathy for those in need., • Ability to nurture and show compassion and understanding for clients/children in crisis., • Qualities of positivity, flexibility and adaptability to day-to-day changes with client needs and functioning;, • Have a professional record of integrity, proven reliability and dependability., • Capable of exercising ethical, independent judgment and discretion; handle sensitive family and individual data with strict confidentiality. *Staff in driving positions must be able to meet the agency’s minimum requirements of our insurance policy for authorized drivers; including, but not limited to the minimum age of 21 at time of hire, and the ability to maintain insurability throughout employment. What We Offer You** • Competitive Pay with an Excellent Benefits Package, • Health Insurance options: Medical, Dental and Vision, • $600 Well-being Reimbursement Benefit, • Generous Combined Leave Time (CLT) and Paid Holidays!, • We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program, • Pension Plan with Generous Agency Contribution, • 403b Retirement Savings Plan, • Life Insurance – Automatic Benefit at no cost to employee, • Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate, • Tuition Reimbursement & Travel/ Mileage Reimbursement, • Professional Development & Career Growth Opportunities, • The Comfort of a Business Casual Environment, • Our Commitment to Embrace & Foster Mindfulness, Relevance, Respect and Solidarity. **To qualify, certain conditions may apply About Us St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more. St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. We are invested in fostering an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity. EEO Statement St. Catherine’s Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law. If you would like to learn more about our agency or one of our many programs, please visit our website at: www.st-cath.org

Job Description CASE MANAGER - MARILLAC Full Title: Case Manager, Marillac Location: Albany, NY Program: Homeless Services, Marillac Family Shelter Type: Full-time/ non-exempt Pay Range: $22.06 – $25.69 (hourly) Schedule: Monday - Friday, 9:00am – 5:00pm w/ flexibility as needed Notes: Local Travel Required: a Clean & Valid NYS Driver’s License and reliable vehicle required. Job Ref. #: 0503 About St. Catherine’s Center for Children St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more. St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. We are invested in fostering an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity. • Our Mission: St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families, and adults we serve., • Our Vision: Our willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of our community. Position Overview & Organizational Relationships Under the direct supervision of the Director of Marillac, the Marillac Case Manager is responsible for assisting families with all facets of case management and housing stabilization. This includes conducting intakes and assessments, developing individualized service plans, coordinating community support services, and facilitating housing retention activities. The Case Manager works cooperatively with Collaborative agency staff and maintains a collaborative, team-oriented approach across all levels of Marillac Shelter personnel. Essential Duties & Responsibilities • Intake, Assessment & Service Planning:, • Conduct comprehensive assessments to independently identify family strengths and needs., • Develop, monitor, and update individualized service plans in accordance with NYS OTDA requirements to ensure forward progression toward family goals., • Direct Case Management & Life Skills Support:, • Provide intensive case management to stabilize conditions contributing to homelessness, offering guidance in self-sufficiency, home maintenance, budgeting, meal preparation, time management, parenting skills, and tenant rights., • Assist families in identifying and overcoming barriers to housing retention by connecting them with essential rehabilitative, mental health (including trauma-informed care), educational, employment, and substance abuse services., • Coordinate transportation for families to medical, social service, and apartment-search appointments as appropriate., • Advocacy & System Navigation:, • Serve as the primary advocate and liaison for families when navigating public assistance, housing resources, and community service networks., • Empower clients to make informed daily choices, assisting them in building skills and confidence to achieve long-term housing independence., • Crisis Intervention & Mediation:, • Intervene in crisis situations and facilitate conflict resolution, providing mediation between landlords and tenants or within facility settings to maintain housing stability., • Facility Safety & Facility Coordination:, • Assist facility staff in service delivery to ensure a safe, secure, clean, and healthy living environment; report operational concerns through appropriate channels., • Documentation, Compliance & Quality Improvement:, • Maintain timely, complete documentation including progress notes, incident reports, assessment forms, and statistics in case files., • Complete required outcome measures for Quality Improvement (QI) and submit all administrative reports on time., • Professional Standards & Collaboration:, • Establish and maintain respectful, professional working relationships with clients and colleagues while adhering strictly to personal boundaries, agency policies, and client confidentiality., • Participate in regular professional development, attend shelter staff meetings, and clearly communicate program updates or concerns to the Program Director., • Perform additional position-related duties and responsibilities as assigned by the Director. Requirements & Qualifications • Schedule Flexibility: Monday – Friday, 9:00am – 5:00pm, with the flexibility to work outside regularly scheduled hours as needed (including evenings, weekends, or rotated holidays)., • Education & Experience:, • Associate degree in a related field with two years of relevant experience; BSW or Bachelor’s Degree in a Human Services field preferred., • Will consider previous professional and/or life experience in lieu of a college degree (High School Diploma or GED equivalent required)., • Previous experience in case planning or case management preferred., • Previous experience working in a human services agency is a plus!, • Advocacy & Knowledge: A professional record of integrity and strong advocacy for homeless families, with familiarity with public assistance and other local resources., • Driver & Vehicle Requirements: Must possess a current, clean, and valid New York State Driver’s License (actively licensed for at least one year), a reliable vehicle for transporting clients to community resources and meetings, and proof of 100/300 liability insurance coverage. Must be at least 21 years of age and meet agency insurance criteria for authorized drivers., • Computer Skills: Proficiency in computer applications, such as Microsoft Office & Google Workspace Suites, and secure internet practices., • Work Environment & Proximity: Must be willing and able to work in close proximity with the clients served. Core Competencies & Essential Attributes • Organizational Alignment & Regulatory Standards: Develop and maintain knowledge of standards and mandates set by St. Catherine’s Center for Children and external regulatory bodies (OCFS, SED, OMH, OTDA, DOH, etc.); build strong working relationships with regulatory agencies while upholding, communicating, and representing the mission, values, philosophy, and policies of St. Catherine’s., • Confidentiality, Discretion & HIPAA Compliance: Capable of exercising ethical, independent judgment and discretion while handling sensitive data and client Protected Health Information (PHI) in full compliance with HIPAA requirements and strict confidentiality standards., • Diversity, Empathy & Client Engagement: Ability to communicate, build respectful relationships with, and relate effectively to a wide range of individuals—including those from culturally and socio-economically diverse backgrounds and varying developmental levels—demonstrating empathy, compassion, and a family-focused approach to empower clients., • Organization & Time Management: Possess excellent organizational, planning, and time-management skills to effectively prioritize and manage varied tasks in a timely manner., • Crisis Management, Patience & Adaptability: Maintain composure, patience, and professional boundaries under crisis conditions; respond therapeutically while showing positivity, flexibility, and adaptability to daily operational needs., • Teamwork & Collaboration: Self-motivated and engaged, with the ability to work independently, collaboratively in a shared decision-making model, and cooperatively with personnel, service providers, and community professionals., • Communication & Attention to Detail: Strong writing aptitude and keen attention to detail, with the ability to communicate effectively via telecommunications systems and face-to-face., • Therapeutic Approach & Values: Ability to embrace and work within a therapeutic-based program model, valuing a nurturing family as an ideal environment and believing in individuals' capacity to grow and change., • Physical Demands: Frequently required to stand, walk, and sit for extended periods; must occasionally lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions without compromising workflow and efficiency. What We Offer You** At St. Catherine’s Center for Children, we believe in taking care of the people who take care of our community. We offer competitive compensation alongside a comprehensive benefits package designed to support your health, wealth, and professional growth: Financial Security & Future Planning • Pension Plan: Secure your future with a retirement pension plan featuring a generous agency contribution., • 403(b) Retirement Savings: Pre-tax savings options to further build your nest egg., • Student Loan Forgiveness: As a 501(c)(3) non-profit agency, employment here qualifies eligible staff for the Public Service Loan Forgiveness (PSLF) Program., • Expense Reimbursements: Travel and mileage reimbursements for any role-related transit. Health & Well-being • Comprehensive Health Insurance: Choice of robust Medical, Dental, and Vision plans to fit your needs., • Well-being Reimbursement: A $600 annual benefit dedicated to supporting your personal wellness journey., • Work-Life Balance: Generous Combined Leave Time (CLT) plus paid holidays so you can rest and recharge., • Life Insurance: Fully employer-paid, automatic life insurance coverage at no cost to you. Professional Growth & Culture • Paid Certifications & Training: Fully covered training updates, including Therapeutic Crisis Intervention (TCI) and CPR/AED/First Aid., • Tuition Assistance: Financial support for continuing education and tuition reimbursement opportunities., • Career Advancement: Clear pathways for professional development and internal career growth., • Our Culture: Enjoy the comfort of a welcoming, business-casual work environment rooted in our core values of Mindfulness, Relevance, Respect, and Solidarity. **Please note: To qualify for specific benefits, certain terms and conditions may apply. Equal Opportunity Employer (EOE) Statement St. Catherine’s Center for Children is deeply committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health, pregnancy, family history, genetics, disability, age, military status, veteran status, political affiliation, or any other characteristic protected by federal, state, or local laws. If you would like to learn more about us, please visit our website at: www.st-cath.org Monday – Friday, 9:00am–5:00pm, with the flexibility to work outside regularly scheduled hours as needed (including evenings, weekends, or rotated holidays).