Travel case manager jobs in Rochester, New YorkCreate job alerts

Health Advocates Network - Northeast is seeking a travel nurse RN Case Management for a travel nursing job in Rochester, New York. Job Description & Requirements • Specialty: Case Management, • Discipline: RN, • Start Date: 01/20/2026, • Duration: 12 weeks, • 40 hours per week, • Shift: 8 hours, days, • 401k retirement plan

Ardor Health Solutions is seeking a travel nurse RN Home Health for a travel nursing job in Rochester, New York. Job Description & Requirements • Specialty: Home Health, • Discipline: RN, • Start Date: 02/02/2026, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours, • Employment Type: Travel \n\t • Location: Rochester, NY\n\t, • Setting: HOME HEALTH\n\t\t, • Employment Type: Traveler\t\n Ardor Health Solutions is looking for a Home Health - HH to join our travel team in Rochester, NY! This is a full time travel contract position. \n\n Requirements include, but are not limited to: \n\n\n\t • Active NY URMHC Level 2 CHHA Case Manager RN - Finger Lakes Region license\n\t, • 2+ years of Home Health - HH experience\n\t, • Major Medical\n\t, • Dental/Vision Insurance\n\t, • Pet Insurance\n\t, • Life Insurance with extensive family health options\n\t, • License Reimbursements and processing assistance with our internal licensing department\n\t, • $500 referral bonus\n\t \n\n \n COVID-19 vaccination and testing requirements vary by facility. Ardor\n Health adheres to the guidelines and requirements of each facility, as\n well as all applicable federal, state, and local laws.\n Ardor Health Job ID #805605. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN Home Health 8 Hrs About Ardor Health Solutions Ardor Health Solutions formed in 2001 and remains a privately held medical staffing business owned and operated by the same family. Over the years we have expanded our staffing and recruiting capabilities to include therapy services, nursing services, and all allied services. If you would like the personal service that comes with a staff of recruiters that have an average tenure with the company between 5 and 15 years, and the knowledge of our client services representatives with similar experience, there is no need to look any further. At Ardor Health Solutions you can expect better than average pay packages, extraordinary benefits, and the peace of mind that you will not be forgotten once you start your assignment. Perhaps that is why so many of our caregivers have completed more than a dozen different assignments with us over our long history. Ardor Health is pleased to offer a free medical insurance plan in addition to major medical plans. Please contact a recruiter for more details on the free medical plan and/or any other general inquiries. One final fact about Ardor Health Solutions. We have been paying our caregivers weekly since 2001, and we have never, ever, missed a payroll. If you are currently on an assignment with us, thank you. If you have traveled with us before, we would like to welcome you back. If you have never traveled with us, give us a try. You will not be disappointed. Benefits • Weekly pay, • Holiday Pay, • Pet insurance, • Referral bonus, • Employee assistance programs, • Medical benefits, • Dental benefits, • Vision benefits, • Benefits start day 1, • License and certification reimbursement, • Life insurance, • Discount program

Job Description Pay Rate: $2,100.00 - $2,300.00 gross per week Number of Positions: 1 Start Date: 2/2/2026 Assignment Length: 13 weeks • Schedule: Monday – Friday, 8 hour shifts, Day shift 8:00am-4:30pm, weekends per need EXPERIENCE REQUIREMENTS • Certified Home Health Care Experience Required, • Oasis Experience Required CERTIFICATION REQUIREMENTS • EPIC or Netsmart Required*, • BLS LICENSURE REQUIREMENT • RN License (NY License ONLY) ABOUT THE FACILITY Our goal is to provide you with the best possible care and assistance to help you be as safe and independent as possible in your home. When asked, most people say they would prefer to stay in their own residences rather than go to a hospital or facility to receive care. Your home is comfortable, it’s private, and it’s where you are in control of your surroundings. Our team of dedicated professionals understands that, which is why our top priority is to partner with you to help you successfully stay right where you want to be. We have a full range of programs and services to help you do that. 791215 Benefits: (NurseStar Covers 50% of your monthly benefit cost) • Dental Insurance, • Health insurance, • Paid sick time, • Paid time off, • Travel reimbursement, • Vision insurance

Job DescriptionDescription: Supervising Senior Attorney, Education Debt Consumer Assistance Program (EDCAP) ALBANY OR ROCHESTER – TELESCA CENTER, NEW YORK Employment Status: Full-Time FLSA Status: Exempt Practice Group/Team: Consumer, Finance, and Housing (CFH) Organization Information Empire Justice Center, a diverse and highly respected statewide legal services organization, seeks a Supervising Senior Attorney for our Education Debt Consumer Assistance Program (EDCAP) with our Consumer, Finance, and Housing (CFH) practice group. This is an opportunity to join and grow in one of the most influential organizations serving marginalized low-income individuals and families in New York State. Empire Justice Center attracts and employs a diverse team of dedicated, determined, and passionate advocates who significantly impact the lives of low-income New Yorkers. We succeed through direct legal representation, high-impact litigation, and legislative and administrative advocacy. As an organization, we provide top-notch training and technical assistance to other advocates to ensure fairness and justice for New Yorkers. We thrive on our commitment to supporting justice for populations that have historically experienced severe oppression. These populations include racially diverse individuals and families experiencing poverty, housing insecurity, immigration issues, and domestic violence. Additionally, the organization advocates for people with disabilities, members of the LGBTQ community, and school-age children facing discrimination and violations of their civil rights in schools. Our offices in Rochester, Albany, Westchester County, and Long Island offer staff an exciting, dynamic, inclusive working environment with a solid commitment to work/life balance, teamwork, diversity, wellness, and personal/professional development. Position Summary Empire Justice Center is pleased to announce an opening for a Supervising Senior Attorney. The Education Debt and Consumer Assistance Program (EDCAP) Supervising Senior Attorney will oversee the EDCAP unit's practice, handle their own cases, and supervise the EDCAP Paralegal. They will manage and develop the EDCAP program, provide training, technical assistance, and support to attorneys, advocates, and EDCAP grantees; engage in legislative advocacy; and provide advice and counsel, as well as direct legal representation, to clients. Salary The referenced pay range/scale represents this job's estimated minimum and maximum compensation. Individual annual salaries/hourly rates will be set within the job's compensation range and determined by factors including, but not limited to, education, experience, qualifications, the individual's expertise, market data, and internal equity considerations. Supervising Senior Attorney, 7-8 years of experience, $104,700-$111,000 (Upstate NY) Benefits We are an organization that supports and encourages a work/life balance. Empire Justice Center offers a generous benefit package, including: · 35-hour full-time work week. · Health Insurance Coverage. o Platinum-level equivalent coverage for individuals and families. · 403(b) eligibility - immediately eligible to begin contributing from your paycheck. · Immediate vesting upon hire - ALL contributions (both employee and employer). o 1% employer match is eligible after 12 months of employment. o 3% Non-Elective annual contribution made by employer after 12 months of employment. · Generous vacation, sick, personal, and holiday paid time off. · Bilingual salary enhancement for qualifying employees. · Loan Repayment Assistance Program. · Voluntary Supplemental Disability. · Dental Insurance (employee paid). · Vision Insurance (employee paid). · $150K Group Term Life Insurance. · Generous Bereavement Leave. · Employee Wellness Activities. · NYS Short-Term Disability. · FSA Eligibility. Empire Justice Center is an Equal Opportunity/Affirmative Action employer and strongly desires a diverse and inclusive workforce. Empire Justice Center provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type, specifically - race, color, religion, age, sex (including pregnancy and gender identity), national origin, disability status, genetics, neurodiversity, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Requirements: Essential Duties and Responsibilities · Travel to and work in the Albany or Rochester Telesca Center office is required to meet client and organizational needs. o This position is eligible for a hybrid work request under the organizational policy. · Develop and implement the vision and goals of the EDCAP program using Empire Justice Center's 360-degree model, which includes direct services, training and technical assistance, impact litigation, and policy advocacy. · Oversee and manage the EDCAP program, ensuring compliance with program policies, procedures, and grant requirements and meeting grant deliverables. · Oversee the collection and reporting of case and other information as required by grant and contract providers and provide them with timely reports as required. · Develop new systems and procedures as needed. · Supervise the Student Loan Paralegal and any future EDCAP employees. · Provide information, advice, and counsel to student loan borrowers. · Participate in the leadership of Empire Justice Center as a member of the management team. · Help student loan borrowers apply for relief through cancellation, forgiveness, or discharge programs. · Represent student debt borrowers in court and administrative proceedings at all stages of litigation, including but not limited to excellent research and written advocacy, discovery, witness preparation, representation in hearings and at trial, and settlement negotiations. · Serve as EDCAP and student loan subject matter expert, developing an in-depth knowledge of the law related to education debt. · Lead and participate in coalitions that advocate for the needs of individuals with education debt. · Provide legal education and substantive law training on education debt/student loan-related legal issues to the New York State EDCAP and legal community through CLEs, presentations, and other formal and informal methods. · Provide comprehensive technical assistance to other attorneys, advocates, and EDCAP grantees on complex cases and education debt-related questions. · Undertake legislative and policy advocacy aimed at improving access to justice in the area of educational debt under the supervision of the Policy and Communications Director. · Conduct outreach and engage in publicity to increase awareness of the EDCAP program. · Identify systemic issues for advocacy and opportunities for pursuing impact litigation. · Must demonstrate a high level of comfort and commitment to working with people from marginalized communities. · Work closely with your assigned supervisor and participate in regular supervision meetings, including work plan development and grant deliverable management. · Please note that all positions will supervise other practice group members if needed. · Due to limited resources, all staff are expected to perform administrative and other support-related duties to serve our clients and fulfill our mission as a non-profit legal services organization. · Other duties as assigned by your supervisor and/or to meet the organization’s needs. Minimum Qualifications (Knowledge, Skills, and Abilities) · Juris Doctorate Degree from an accredited US law school or international equivalent. · Admission to the New York State Bar and in good standing as a member of the NYS bar. · Minimum of 7 to 8 years of experience as an attorney. · Supervisory or management experience is required. · Excellent writing, advocacy, and verbal communication skills. · Ability and willingness to mentor, supervise, and train legal staff in all Empire Justice Offices through video conferencing/communication and travel when necessary. · Strong leadership skills. · Litigation experience and/or experience in litigating in administrative hearings. · Knowledge of student loan work. · The ability to provide legal advice to clients who do not speak English via an interpreter. · Demonstrated proficiency in Microsoft 365 (Outlook, Word, Excel, SharePoint, PowerPoint), with the ability to learn and adapt to other applications quickly, including but not limited to file management applications, calendar applications, and virtual meeting applications. · Must demonstrate strong analytical skills. · Ability to shift priorities while working in a fast-paced environment with multiple competing objectives. · Effective decision-making skills that balance overall organizational and leadership objectives with employee needs. · Effective interpersonal skills and the ability to cultivate partnerships. · Experience in working with diverse clientele, including those who have experienced poverty. Commitment to improving the lives and circumstances of those who have experienced poverty and discrimination. TO APPLY: Applications will be accepted until the position is filled. If interested, please visit our “Work With Us” employment page on our website at . Please submit a complete application, including a resume, cover letter, writing sample, and contact information for three professional references (one supervisor is required). Please refrain from making phone calls or sending hard copies. Incomplete applications will not be considered. If reasonable accommodations are needed, please contact Mercedece Love, Human Resources and Compliance Manager, at . Empire Justice Center is committed to the full inclusion of all qualified individuals. As part of this commitment, Empire Justice Center ensures that persons with disabilities and/or communication barriers have reasonable accommodations.

Job DescriptionPrime Care Coordination is a human services agency that partners with people with intellectual and/or developmental disabilities to help them receive services and supports they need to live their lives in the most meaningful way. We are seeking a dedicated Care Manager to join our team! The schedule is Monday-Friday (8 hour shift with no On-Call!) This position is a hybrid/remote position. PCC Values Its Employees by offering: • Paid time off (25 days per year), • 10 Paid Holidays, • Affordable health care coverage including health, dental, vision, starting as low as $10.00/month, • 401(K) Retirement plan, • Tuition Reimbursement, • Generous Employee referral program, • Employee Wellness Program (earn up to $250 per year!), • Numerous other benefits, please apply to find out more! Summary: The Care Manager’s primary function is to work in partnership with individuals with I/DD to coordinate care and services needed to assist individuals achieve optimal health, wellness, and life goals. The Care Manager is responsible to provide Health Home core services including comprehensive care management, care coordination and health promotion, comprehensive transitional care, individual and family support, referral to community and social support services, and use of Health Information Technology to link services. Care Managers will provide all services with a person-centered approach and that aligns with NYS OPWDD Valued Outcomes. Essential Job Functions: • Conduct comprehensive assessments to identify an individual’s clinical and psychosocial needs, choices, and preferences for services, • Assess and address health and safety issues as well as barriers to care and treatment including social determinants of health, • Collaborate with interdisciplinary team and incorporate input into comprehensive assessment and Life Plan, • Develop and maintain a person-centered Life Plan that coordinates and integrates an individual’s clinical and non-clinical healthcare related needs and services, • Monitor and facilitate implementation of and provide updates as needed to the Life Plan, • Incorporate health promotion and support opportunities for individuals to achieve and maintain optimal health and wellbeing, • Coordinate and ensure access to chronic disease management, • Facilitate referrals to clinical and community resources, including planning, referrals, and follow-up for transitional care, • Coordinate and provide access to long-term care supports and services, • Engage families and natural supports into the care coordination process, • Ensure all individuals and families receive services that are culturally and linguistically appropriate, • Advocate on behalf of the individual, • Promote self-advocacy and the ability to self-direct, • Use Health Information Technology for documentation, to link services, and facilitate communication among care coordination team, • Secure all health records and other protected information with the highest regard to confidentiality and HIPAA laws and regulations, • Maintain compliance with all state and federal laws and regulations, Medicaid compliance, and PCC policies and procedures, • Document all services and maintain appropriate records following all established documentation procedures, • Represent PCC on workgroups, committees, advisory groups or networks as assigned, • Participate in opportunities for continued training and education, • Ability to act quickly, assess and act accordingly in crisis situations, • Basic technology skills and understanding of health records, • Knowledge of ethical and professional responsibilities and boundaries, • Demonstrate professional work habits including dependability, time management, independence and responsibility, • Bachelor’s degree with two years of relevant experience OR, • A license as a Registered Nurse with two years of relevant experience, which can include any employment experience and is not limited to case management/service coordination duties OR, • Ability to sit/stand throughout day to accomplish job, • Ability to enter data, notes, and other documentation into a computer., • Must be able to travel throughout covered territories in Upstate NY as needed. The listed salary range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting. The offered salary will be determined by: Applicant qualifications and experience, education, position specific licensing/training and departmental budgets. Prime Care Coordination is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Prime Care Coordination will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 585-347-1037.

Job DescriptionDescription: Employment Status: Full-Time FLSA Status: Exempt Practice Group/Team: Tenant Advocacy Organization Information Empire Justice Center, a diverse and highly respected statewide legal services organization, seeks a Supervising Attorney for our Tenant Advocacy practice group. This is an opportunity to join and grow in one of the most influential organizations serving marginalized low-income individuals and families in New York State. Empire Justice Center attracts and employs a diverse team of dedicated, determined, and passionate advocates who significantly impact the lives of low-income New Yorkers. We achieve success through direct legal representation, high-impact litigation, and effective legislative and administrative advocacy. As an organization, we provide top-notch training and technical assistance to other advocates to ensure fairness and justice for New Yorkers. We thrive on our commitment to supporting justice for populations that have historically experienced high levels of oppression. These populations include racially diverse individuals and families experiencing poverty, housing insecurity, immigration issues, and domestic violence. Additionally, the organization advocates for people with disabilities, members of the LGBTQ community, and school-age children facing discrimination and violations of their civil rights in schools. Our offices in Rochester, Albany, Westchester County, and Long Island offer staff an exciting, dynamic, inclusive working environment with a solid commitment to work/life balance, teamwork, diversity, wellness, and personal/professional development. Position Summary Empire Justice Center is pleased to announce an opening for a Supervising Attorney. The Supervising Attorney will represent low-income tenants in Monroe County with a variety of legal issues, including eviction defense and enforcement of the warrant of habitability via Article 7-C and 7-D claims. The attorney will provide information, advice, and technical assistance to tenants and other advocates. The individual in this position will be responsible for the above responsibilities and supervising a practice group member. The Managing Attorney of the practice group will supervise this position. Salary The referenced pay range/scale represents this job's estimated minimum and maximum compensation. Individual annual salaries/hourly rates will be set within the job's compensation range and determined by considering factors, including but not limited to, education, experience, qualifications, individual expertise, market data, and internal equity considerations. Supervising Attorney, 5-8 years of experience, $93,439-$96,109 (Upstate NY) Benefits We are an organization that supports and encourages a work/life balance. Empire Justice Center offers a generous benefit package, including: • 35-hour full-time work week., • Employee Wellness Activities., • Health Insurance Coverage. o Employer pays 100% premium for a high-quality, co-pay insurance plan. • 403(b) eligibility - immediately eligible to begin contributing from your paycheck., • Immediate vesting upon hire - ALL contributions (both employee and employer)., • 1% employer match is eligible after 12 months of employment., • 3% Non-Elective Annual Contribution made by Empire Justice Center. o Benefit is eligible after 12 months of employment. • Generous vacation, sick, personal, and holiday time., • Bilingual salary enhancement for qualifying employees., • Loan Repayment Assistance Program., • Voluntary Supplemental Disability., • Dental Insurance (employee paid)., • Vision Insurance (employee paid)., • $150K Group Term Life Insurance., • Generous Bereavement Leave., • NYS Short-Term Disability., • FSA Eligibility. Empire Justice Center is an Equal Opportunity/Affirmative Action employer and strongly desires a diverse and inclusive workforce. Empire Justice Center provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type, specifically - race, color, religion, age, sex (including pregnancy and gender identity), national origin, disability status, genetics, neurodiversity, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Requirements: Essential Duties and Responsibilities • Travel to and work in the Rochester Telesca Center office is required to meet client and organizational needs. o This position is eligible for a hybrid work request under the organizational policy. • Provide legal representation to low-income tenants in eviction proceedings and warranty of habitability cases in housing courts in Monroe County., • Work closely with and supervise a paralegal to effectively and efficiently handle cases., • Provide support as needed to other attorneys and paralegals on the Tenant Advocacy Team., • Ability to maintain a docket of housing cases, including but not limited to holdover and nonpayment summary proceedings for eviction., • Collaborate actively with the advocates and attorneys from partnering organizations to find other resources to preserve clients' housing., • Ability to provide legal advice via an interpreter to clients who do not speak English as needed., • Work closely with other advocates to identify and assist with related legal needs that these clients may have, including immigration issues, services for crime victims, access to public benefits, and civil rights in housing and language access., • Impact litigation support, as needed., • Must demonstrate a high level of comfort and commitment to working with people from marginalized communities., • Work closely with your assigned supervisor and participate in regular supervision meetings, including work plan development and grant deliverable management., • Frequent traveling to housing courts in Monroe County is required., • Please note that this position will be required to supervise other practice group members., • Due to limited resources, all staff are expected to perform administrative and other support-related duties to serve our clients and fulfill our mission as a non-profit legal services organization., • Other duties as assigned by your supervisor and/or to meet the organization’s needs. Minimum Qualifications (Knowledge, Skills, and Abilities) • Juris Doctorate Degree from an accredited US law school or international equivalent. o Admission to the New York State Bar and in good standing as a member of the NYS bar. • Experience supervising legal staff., • Access to reliable transportation capable of traveling to housing courts in Monroe County., • Demonstrated excellence in utilizing the Microsoft 365 Suite (Outlook, Word, Excel, SharePoint, PowerPoint), with the ability to learn and adapt to other applications quickly., • Must demonstrate strong analytical and communication skills, including proficiency in technology that facilitates the delivery of communication, documents, and other materials., • Must demonstrate excellence in technology systems, facilitating the creation and delivery of communication, documents, and record-keeping, among other tasks., • Strong organizational and multitasking abilities, with the capacity to manage competing priorities and deadlines effectively., • Effective decision-making skills., • Experience in and commitment to working with marginalized communities., • Supervisory and problem management experience., • Excellent legal research and report writing skills., • Excellent written and verbal communication skills., • Excellent litigation and legal advocacy skills., • Ability to work on a team., • Case Management and Client Management experience., • Leadership Skills., • Strong collaboration/cooperation skills. Preferred Qualifications • Bilingual (English & Spanish). TO APPLY: Applications will be accepted until the position is filled. If interested, please visit our “Work With Us” employment page on our website at . Please submit a complete application, including a resume, cover letter, writing sample, and contact information for three professional references (one of whom must be a supervisor). Please refrain from making phone calls or sending hard copies. Incomplete applications will not be considered. If reasonable accommodations are needed, please contact Mercedece Love, Human Resources and Compliance Manager, at . Empire Justice Center is committed to the full inclusion of all qualified individuals. As part of this commitment, Empire Justice Center ensures that persons with disabilities and/or communication barriers have reasonable accommodations.

Job DescriptionDescription: Position Summary The RN Case Manager is responsible for completing initial and ongoing nursing assessments, supervising Home Health Aides/PCAs, developing and updating individualized care plans, and ensuring safe, high-quality care for clients receiving non-skilled home care services. This position focuses on assessment, evaluation, education, and regulatory compliance — not hands-on skilled nursing procedures. Essential Functions Initial & Ongoing Assessments • Conduct initial in-home assessments for all new clients, including evaluation of:, • Medical/functional history as it relates to the care plan, • ADLs, cognition, safety, home environment, • Risks, equipment needs, caregiver support, and overall ability to remain safely at home, • Complete 90-day, 6-month, and annual reassessments per DOH and payer requirements., • Identify any changes in condition and coordinate follow-up with appropriate providers or care managers., • Determine the need for Home Health Aide/PCA services and the appropriate frequency/scope of tasks. Care Planning & Oversight • Develop and maintain an individualized Plan of Care (POC) aligned with the patient's needs, goals, and authorized services., • Update care plans whenever the patient’s condition or needs change., • Educate patients and caregivers regarding safe home care practices, disease awareness, ADLs, emergency planning, and community resources. Supervision of Home Health Aides / PCAs • Conduct supervisory visits in the patient’s home to evaluate:, • Quality of aide performance, • Compliance with the care plan, • Patient satisfaction and safety, • Provide coaching, teaching, and corrective guidance to PCAs/HHAs as needed., • Document all supervisory contacts in accordance with DOH requirements. Coordination & Communication • Communicate with service coordinators, schedulers, MLTC care managers, physicians’ offices, and family members to ensure seamless care delivery., • Report significant changes in condition promptly to appropriate parties., • Participate in case reviews and quality improvement initiatives. Documentation & Compliance • Complete accurate, timely electronic documentation in accordance with DOH, Medicaid, MLTC, and agency standards., • Maintain knowledge of New York State LHCSA regulations, infection control requirements, and payer guidelines., • Associate Degree in Nursing (ASN) required, • Active New York State Registered Nurse (RN) license., • Experience in home care, community health, case management, or related setting preferred (LHCSA experience ideal)., • Strong assessment, communication, and documentation skills., • Knowledge of LHCSA regulations, MLTC requirements, care plan development, and supervision standards., • Valid NYS driver's license and reliable transportation., • Field-based role; requires travel to client homes throughout Monroe and the surrounding Counties. We welcome applicants from diverse backgrounds and do not discriminate based on race, color, religion, sex, gender identity, disability, veteran status, or national origin.

Job DescriptionDescription: About Us: East House is a leading organization committed to providing comprehensive support and services to individuals in transition to more independent community living. We are seeking a dedicated and empathetic Counselor to join our team and make a positive impact on the lives of our residential clients. Position Overview: As a Counselor, you will play a vital role in providing orientation, assessment, treatment planning, individual and group counseling, psycho-education, case management, referrals, reporting, and documentation to our clients. You will work closely with clients to develop individualized Service Plans and support them in achieving their goals and objectives. Key Responsibilities: Services That Address Client Goals: o Partner with each client on the caseload to develop individualized Service Plans based on client-identified goals. o Support clients in pursuing Service Plan goals through coaching, teaching, individual and group counseling. o Collaborate with other East House staff and external providers for referrals and client services. o Efficiently manage an assigned caseload while maintaining accessibility to each client. o Provide education and support to the families and friends of clients. o Participate in the development and maintenance of the therapeutic community. o Maintain familiarity with all clients in the unit through Case Reviews and communication logs. o Address the needs of residents in the unit during on-duty shifts. o Coordinate with Program Manager and Financial Case Manager to assist clients with funding and financial matters. Clients are Supported Through Effectively Coordinated Functions: o Coordinate activities and maintain appropriate schedules for the location. o Collaborate with community agencies to identify resources. o Maintain organized resources within the facility. o Facilitate various trainings, workshops, groups, and activities as needed. o Provide outreach to clients. Daily Living Skills: o Assist in the daily operation of the residence, including light housekeeping, cooking, and supply management. o Supervise and coach clients in developing functional skills necessary for independent living, such as cleaning, meal preparation, and maintaining a safe and sanitary environment. Safely Managed Medications: o Provide supervision to clients in managing their medications. o Adhere to East House medication policies and procedures. Documentation Standards: o Maintain documentation to the standards defined by regulators, funders, and East House policies and procedures. Results/Measures: · Achievement of client goals as identified in Service Plans. · Positive feedback from colleagues and clients regarding the effectiveness of interventions. · Maintenance of a safe and sanitary environment within group homes or apartments. · Adherence to medication documentation and supervision standards. · Compliance with documentation standards as demonstrated through audits and reviews. Physical Demands: · Frequent sitting, handling objects, paperwork, computer work, and verbal and written communication. · Occasional lifting of up to 30 lbs., walking, standing, and reaching. · Finger dexterity to operate a telephone and computer keyboard. · Hearing ability to engage in normal conversation. · Visual requirements to read documents and computer screens. · Ability to read and interpret policies, procedures, and various other information. · Ability to maintain emotional control under stressful situations. Working Conditions: · Response to crises and emergencies during on-duty hours. · Availability for work on weekends and holidays. · Occasional travel in Monroe County and occasional transportation of clients required. If you are dedicated to making a difference in the lives of individuals in transition and are ready to contribute to a supportive team, we encourage you to apply. Join us in our mission to empower individuals to achieve their goals and lead fulfilling lives. East House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. East House is a proud RMAPI (Rochester-Monroe Anti-Poverty Initiative) Level Up Champion for our commitment to social justice and promoting economic mobility in our community. Requirements: JOB LEVELS/REQUIREMENTS: Counselor: • Minimum Education/Experience: High School + 2-5 years of experience; OR, Associates + 1-3 years of experience; OR, Bachelors + 0-1 years of experience., • Autonomy: Performs day-to-day duties independently but may require additional feedback or support for complex issues., • Interpersonal Interaction: Works well with clients and employees, assists others as necessary to accomplish Agency goals, and displays appropriate behaviors., • Licenses: For OMH licensed programs, not required. For OASAS licensed programs, CASAC-T required if the individual does not have a Bachelor's in the field., • Minimum Education/Experience: High School + 4-6 years of experience; OR, Associates + 2-4 years of experience; OR, Bachelors + 1-3 years of experience., • Autonomy: Performs most duties on a regular basis with little supervision, can handle some complex issues independently but seeks outside support when needed., • Interpersonal Interaction: Same as level I plus actively assists other employees in accomplishing Agency goals and models appropriate behaviors., • Licenses: For OMH licensed programs, not required but recommended. For OASAS licensed programs, CASAC-T required if the individual does not have a Bachelor's in the field., • Minimum Education/Experience: High School + 6-8 years of experience; OR, Associates + 4-6 years of experience; OR, Bachelors + 3-5 years of experience., • Autonomy: Performs all duties on a regular basis with minimal supervision, comfortable handling most complex issues with little need for outside consultation., • Interpersonal Interaction: Same as Level II plus routinely acts as a leader or mentor for other counselors and is seen as a go-to person by others when the Supervisor is not available., • Licenses: For OMH licensed programs, not required but recommended. For OASAS licensed programs, CASAC-T required if the individual does not have a Bachelor's in the field. Higher QHP status is strongly preferred., • NYS motor vehicle license, safe driving record and availability of personal vehicle for work., • Qualified Mental Health Staff as defined by OMH Residential regulations required for work in OMH licensed programs., • Provisional Qualified Health Professional Status or CASAC-T per OASAS Operating Regulations required in OASAS licensed programs. Counselors hired as Provisional QHP Status must obtain their CASAC or other QHP status within 3 years. · Effective written and oral communication skills · Ability to work cooperatively and effectively with culturally diverse clients, staff and community service providers. · Basic Computer Literacy as evidenced by the ability to go online and conduct basic searches, check his/her email account, create and send email with an attachment and use simple email features. · Can open spreadsheets and word processing documents to read and make simple edits. · Microsoft Word skills as evidenced by the ability to produce basic business letters and simple tables and charts; as well as check spelling, set tabs, change page orientation, sort, save, open and organize electronic files.

Job DescriptionDescription: The Crisis Care Manager II at Affinity Place Crisis Residence plays a crucial role in assisting and empowering our guests during their time of crisis. Key responsibilities include delivering comprehensive case management services and coordinating integration of direct care and support services. As a part of our commitment to individualized person-centered care, the Crisis Care Manager II takes an active part in devising post-discharge continuity of care plans. Our ultimate goal is to facilitate our guests' journey towards recovery, empowering them to lead self-directed lives and realize their full potential. Services That Address Client Goals • Comprehensive Care Management, Care Coordination, Integration of Direct Care and Support Services, Assistance with Basic Needs, Continuity of Care, • Partners with guests in creating/pursuing individualized service plan goals which are based on guest-identified goals and objectives. The service plan is accessible and reflects patient and supports preferences (if applicable), education and support for self-management, self-help recovery, and other resources as appropriate., • Completes comprehensive guest assessments including mental health and substance use disorder assessments, risk assessments, health screenings, and crisis planning. Collaborates with guests to build a psychiatric advanced directive, ensuring their wishes are known and can be followed in times of crisis., • Coordinates client services in an extensive community network; advocates for client’s mental health, chemical dependency, medical, financial, legal, social, career, housing and recreational services; coordinates transportation as needed., • Develops and maintains positive and effective relationships with landlords, community groups, referral sources and service agencies., • Participates in regular case reviews in order to track progress of care plan goals and initiate changes in the plan of care as needed., • Maintains a body of knowledge regarding best/evidence-based practices and community centered resources; receives training/higher education to augment skill set., • Identifies service gaps and collaborates with supervisor to provide services to meet changing demographics and needs of clients., • Design and conduct a weekly group meeting tailored to address current guest needs. Applies a holistic approach to consider the entirety of the client's situation, providing well-rounded, comprehensive support., • Coordinates activities and maintains appropriate schedules for location., • Collaborates with community agencies to identify resources., • Maintains organized resources within the facility., • Facilitates various trainings, workshops, groups and activities, as needed., • Assists in the daily operation of the residence (e.g., light housekeeping, cooking, food and supply purchasing, etc.)., • Provides supervision of clients in managing their medications., • Maintains documentation to the standards defined by regulators, funders and East House policies and procedures. East House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. East House is a proud RMAPI (Rochester-Monroe Anti-Poverty Initiative) Level Up Champion for our commitment to social justice and promoting economic mobility in our community. Requirements: Minimum Education/Experience • High School + 2-5 yrs. Exp; OR,, • Associates + 1-3 yrs. Exp; OR,, • Bachelors + 0-1 yr. Exp Licensure/Certifications • NYS motor vehicle license, safe driving record and availability of personal vehicle for work., • Qualified Mental Health Staff as defined by OMH Residential regulations required for work in OMH licensed programs., • Provisional Qualified Health Professional Status or CASAC-T per OASAS Operating Regulations required in OASAS licensed programs. Counselors hired as Provisional QHP Status must obtain their CASAC or other QHP status within 3 years., • Effective written and oral communication skills, • Ability to work cooperatively and effectively with culturally diverse clients, staff and community service providers., • Basic Computer Literacy as evidenced by the ability to go online and conduct basic searches on the Intern, check his/her email account, create and send email with an attachment and use simple email features. Can open spreadsheets and word processing documents to read and make simple edits., • Job frequently requires sitting, handling objects and paperwork, work with a computer and communicating with others both verbally and in written format., • Job involves occasional lifting of up to 30 lbs., walking, standing and reaching., • Finger dexterity to a level that allows the ability to operate a telephone and computer keyboard., • Hearing needed to a level that enables one to hear normal conversation., • Visual requirements to the level of being able to read documents and a computer screen., • Ability to read and interpret policies, procedures and various other information., • Responds to crises and emergencies during on-duty hours., • Must be available for work on weekends and holidays., • Position requires occasional travel in Monroe County and occasional transportation of clients

Job Description Summary: The Care Manager’s role is to work in partnership with individuals with I/DD, their family/guardian, and providers to coordinate care and services needed to assist individuals achieve optimal health, wellness, independence, community integration and accomplishing goals. The Care Manager is responsible for providing Health Home core services including comprehensive care management, care coordination and health promotion, comprehensive transitional care, individual and family support, referral to community and social support services, and use of Health Information Technology to link services. Care Managers will provide all services with a person-centered approach. Essential Job Functions: • Conduct comprehensive assessments to identify an individual’s clinical and psychosocial needs, choices, and preferences for services, • Assess and address health and safety issues as well as barriers to care and treatment including social determinants of health, • Collaborate with interdisciplinary team and incorporate input into comprehensive assessment and the person’s Life Plan, • Facilitate, develop, and maintain a person-centered Life Plan that integrates an individual’s personal wants and needs, clinical and non-clinical healthcare related needs, community services, OPWDD services, and natural supports., • Incorporate health promotion and support opportunities for individuals to achieve and maintain optimal health and wellbeing, • Adhere to Incident Management regulations, guidelines, and policies and procedures, • Coordinate and ensure access to chronic disease management, • Facilitate referrals to clinical and community resources, including planning, implementation, and follow-up for comprehensive care management and transitional care, • Participate in internal and external audits, • Coordinate and provide access to long-term care supports and services, • Engage families and natural supports in the care coordination process, • Provide all individuals and families with services that are culturally and linguistically appropriate, • Advocate on behalf of the individual, • Promote self-advocacy and the ability to self-direct, • Use Health Information Technology for documentation, to link services, and facilitate communication among care coordination team, • Secure all health records and other protected information with the highest regard to confidentiality and HIPAA laws and regulations, • Maintain compliance with all state and federal laws and regulations, Medicaid compliance, and PCC policies and procedures, • Document all services and maintain appropriate records following all established documentation policies and procedures, • Complete all required training including annual, ongoing, and educational trainings, • Perform all other duties relevant to the position as requested. Knowledge, Skills, and Abilities • Ability to act quickly, assess and act accordingly in crisis situations, • Intermediate technology skills in Outlook, Teams, Word, Excel, online applications as needed, • Understanding use of an EHR system, • Knowledge of ethical and professional responsibilities and boundaries, • Demonstrate professional work habits including dependability, time management, organization, autonomy, and productivity, • Some positions may require bi-lingual skills Education and Experience: • Bachelor’s degree with two years of relevant experience OR, • A license as a Registered Nurse with two years of relevant experience, which can include any employment experience and is not limited to case management/service coordination duties OR, • A Master’s degree with one year of relevant experience. Physical Requirements/Working Conditions: • Ability to sit/stand throughout day to accomplish job, • Ability to enter data, notes, and other documentation into a computer., • Must be able to travel throughout covered territories in Upstate NY as needed., • Must have a valid driver’s license, • Ability to conduct in-person visits and meetings at individuals homes, communities, schools, and other locations as applicable, • Ability to work remotely, satellite office locations, and/or primary office location Corporate Qualifications/Expectations: • Adhere to all Prime Care Coordination policies and procedures., • Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards., • Attend mandatory education and training modules as scheduled; obtain and maintain required certifications., • Maintain all required certifications/training by State regulations and PCC policy, • Act as a professional representative of PCC in regard to appearance, behavior, temperament, communication, language, and dress.

Job DescriptionEstablished in 1985, The ALS Association is the only national nonprofit organization fighting ALS on every front. By leading the way in global research, providing assistance for people with ALS through a nationwide network of chapters, coordinating multidisciplinary care through certified clinical care centers, and fostering government partnerships, The Association builds hope and enhances quality of life while aggressively searching for new treatments and a cure. POSITION SUMMARY: Reporting to the Care Services Director, the Care Services Coordinator is responsible for the management of care services programs ensuring the uniform delivery of high quality, consistent services for individuals with ALS and their families within an assigned territory area. This position facilitates education, information, benefit, and clinical resource navigation assistance to persons diagnosed with ALS and caregivers. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Utilize the Intake form to obtain all necessary client, medical, demographic information; document to support families in meeting goals., • Conduct care consultations and needs assessments for people living with ALS, caregivers, and families in a variety of settings including virtual visits, by phone/email, in clinic and support groups. Refers to Care Services Manager for complex case-expertise area., • Actively manage a portfolio of clients, assuring client and caregiver needs are met within the capabilities of The ALS Association., • Provide information on programs, services, resources and printed/electronic educational materials available to persons with ALS and their families., • Coordinate referrals to ALS Association programs as well as healthcare providers and community agencies., • Facilitate resource support group meetings, engage participants, and schedule speakers as appropriate to meet the needs of the group., • Document all pertinent engagements with persons living with ALS, family, caregivers, or other healthcare professionals involved with the delivery of care and support in the database., • Ensure quarterly contact/engagement with those living with ALS and/or their caregivers., • Educate and provide those served on the available nationwide, state, and local resources through utilization of The ALS Association Resource & Referral Hub., • Serve as a member of the ALS Clinic multidisciplinary team and function as the liaison between the clinic and The ALS Association., • Participate in continuing education seminars, workshops, and conferences as available and necessary to gain knowledge on related topics., • Bachelor’s degree in social work, nursing, public health, or related area, preferred., • Minimum of 3 years related professional experience including direct care and/or case management experience. Occupational therapist, physical therapist, speech therapist or direct experience working with the ALS population is a plus., • Associate’s degree may be considered, if combined with three or more years of experience in a similar role., • Ability to work independently with little supervision; must be a self-starter., • Knowledge of ALS preferred, but not required., • Knowledge of Medicare, Medicaid, patient assessments skills, planning and case management preferred., • Commitment to organization and highly efficient and conscientious about thorough follow-up., • Skilled communicator, with superior interpersonal, verbal, and written skills., • Ability to handle confidential information and maintain high confidentiality., • Excellent organizational and writing skills as well as diligent attention to detail., • Employee must be able to lift or move 10 pounds, infrequently lift and/or move up to 25 pounds., • Proficient computer skills, especially with Microsoft Office and other databases. Experience with Salesforce is a plus., • Ability to drive locally and travel nationally on Association business is required or requested. The Association may, at its discretion, offer merit-based increases tied to individual performance. The benefits listed may differ depending on employment status with the Association. Healthcare benefits, a 401(k) plan with employer match, short-term and long-term disability coverage, basic life insurance, well-being benefits, paid time off and several paid holidays are available to Association employees, among other benefits. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. The ALS Association endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. The ALS Association highly encourages their employees to be fully vaccinated, as considered per the CDC guidelines, with the COVID-19 vaccination. Requirements to have or obtain a COVID-19 vaccination may be applicable by state, local, and other federal orders or applicable lawful requirements by third-party clinics, vendors, or events attended on ALS Association business. If applicable, proof of vaccination will be required, unless approved for a legally required exemption by The ALS Association. Powered by JazzHR lPjetIOVXc

Job DescriptionDescription: We are Hiring! Job Posting: Case Manager – Permanency Resource Center (PRC) Location: Community Based, 1099 Jay Street Home Location Department: Children, Youth, and Family Services Employment Type: Full Time Schedule: Monday - Friday Daytime Salary: $22.50 - $24.00 / hour As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Permanency Resource Center Case Manager serves families with the unique needs of post-adoptive, post-guardianship, and kinship placements into their families. This position will provide supportive services in the home or community. The position will connect families to resources such as parent training, peer support, mentoring, navigation for cross-system needs, therapeutic services referrals, counseling, respite activities and other supports to help families address issues as they arise. The Case Manager will exercise casework assessment skills and considerable independent judgment, decision making, and creativity in assisting the individual’s/family’s personal growth and development while enhancing the stability of their social network. Supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provides therapeutic services to families primarily though home visits., • Services will include but are not limited to individual, couple, family, grandparent(s) or other relatives/child(ren) counseling; parent training/education; advocacy as needed., • Provides case management, information and referral to additional supportive services that may include counseling, education and advocacy., • Serves as group co-facilitator for Adoptive and Kinship families utilizing select curriculum to strengthen familial relationships utilizing a trauma informed approach., • Develops and implement community activities for intergenerational families, adoptive families that will strengthen their relationships., • Works collaboratively with Monroe, Wayne, Livingston and Steuben Counties, the NYS Kinship Navigator and the NYS Office of Children and Family Services, • Collaborates with agencies and local district office to gather information and develop a supportive community network to educate families regarding availability of Kinship and Adoptive services., • Attends local community events to educate community and obtain program referrals., • Stays up to date on community resources and services that can benefit parents and children in the program., • Meets regularly with program supervisor to evaluate and implement professional growth in practice and performance., • Informs supervisor in a timely fashion about significant events related to client issues., • Participates in consistent supervision, ongoing staff training, and program development., • Initiates professional development through reading and applying current, relevant literature, development of program activities for Kinship and Adoptive families., • Completes required record documentation in accordance with Program Policies and Procedures., • Documents significant interventions in case records., • Completes strength-based assessments and needs analysis with individual/family., • In collaboration with client(s), create client action plans, conduct case reviews, and participate in client- based meetings., • Coordinate service delivery and complete required pre/post-test, evaluations, and screenings, • Completes all documentation within required timelines., • Participates in relevant Agency meetings and/or trainings., • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: Bachelor’s degree in social sciences or social work degree. Combination of relevant education and experience will be considered. Experience: At least 2 years of related experience in child welfare, adoption, and/or family court systems. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier., • Continuous use of a reliable, registered and insured vehicle., • Willingness to travel within the region., • Some late afternoons or evenings may be required., • Demonstrate commitment to Agency Mission Statement., • Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle;, • Stand, sit, walk, bend, stoop, kneel, and reach;, • Climb up or down stairs;, • Able to reach above or below shoulders;, • Occasionally lift or move objects weighing up to 10 lbs.;, • Sitting at a desk or in a vehicle for long periods of time to perform certain job functions;, • Be able to read write and interpret written documents;

Job DescriptionDescription: $5K SIGN-ON BONUS Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. The Program Manager is responsible for the overall functioning of the designated program including planning, development, and implementation of coordinated, comprehensive recovery-based services that improve the quality of life for individuals served. This includes ensuring adherence to licensing and accreditation standards, managing the program within budgetary goals, supervising staff, implementing evidence-based programming, and fostering a supportive work environment aligned with East House values. Responsibilities • Oversees daily operations of the designated program., • Ensures adherence to state certification regulations and agency policies., • Supervises assigned staff and provides regular performance feedback and evaluations., • Facilitates case reviews to ensure service quality and client progress., • Utilizes program data for service evaluation and improvements., • Coordinates service planning, implementation, and evaluation., • Participates in strategic planning and agency leadership initiatives., • Collaborates with internal and external stakeholders to enhance service coordination., • Monitors and ensures accurate and timely documentation., • Oversees client admissions, discharges, and occupancy goals., • Promotes and ensures a safe, hazard-free physical environment., • Manages unit budget, resource allocation, and purchasing as assigned., • Leads recruitment, orientation, and development of program staff., • Participates in crisis response and resolution., • Ensures compliance with policies, federal and state regulations. EEO Statement East House encourages diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability Requirements: Minimum Qualifications Associate degree with 5 years of paid human services experience, or Bachelor’s degree with 3 years of paid human services experience; OR Equivalent experience in lieu of education may be considered. Licenses/Certifications Advanced CASAC (OASAS programs). Qualified Mental Health Professional. Licensed Masters in Social Work (LMSW). Valid NYS driver’s license in good standing and access to a personal vehicle for work-related tasks. Skills & Abilities Effective oral and written communication skills. Ability to manage crises and work in a fast-paced, team-oriented environment. Knowledge of Monroe County Behavioral Health service system preferred. Ability to work independently and cooperatively in a culturally diverse environment. Intermediate computer literacy and proficiency in Microsoft Word and electronic documentation. Ability to effectively manage time and prioritize tasks. Must have Supervisory Experience* COMPETENCIES Alignment with East House Values Humanistic, Collaborative, Optimistic, Progressive, Integrity. Represents the organization professionally and aligns with its mission Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability Takes responsibility for all work activities and personal actions. Follows through on commitments; implements decisions that have been agreed upon. Maintains confidentiality with sensitive information. Acknowledges and learns from mistakes without blaming others. Recognizes the impact of one’s behavior on others. Commitment to Diversity, Equity, Inclusion & Belonging Values and embraces differences, backgrounds, experiences, and opinions of individuals and groups. Promotes an environment where everyone feels respected and included. Operational Efficiency, Feedback, Continuous Improvement Manages day-to-day operations efficiently. Focus on process improvements and optimization. Provides and receives constructive feedback in a respectful manner and uses feedback to learn and improve both individually and as a team. Relationship Building/Collaboration Develops and maintains positive relationships based on trust, respect, and mutual support. Builds and leads high-performance teams and establishes high standards of performance and conduct for oneself and others. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. Travel within the greater Rochester area. Potential for travel outside of Monroe County. Physical Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting and occasional stair-climbing.

Job Description Role Overview: The Customer Success Manager (CSM) is a strategic, revenue-driving role responsible for the overall health, adoption, and expansion of a portfolio of Calero customers. You will partner closely with enterprise and mid-market clients to ensure they realize measurable value from our TEM, Mobile, and SaaS Expense Management solutions — driving higher adoption, multi-tower expansion, renewal success, and customer advocacy. This is not a support role. This is a commercial, strategic, customer-outcome role with direct impact on Calero’s expansion of revenue. Key Responsibilities Customer Retention & Revenue Growth • Own renewals and lead commercial strategy across assigned accounts to drive best-in-class retention, • Identify, qualify, and drive expansion opportunities across Calero’s product portfolio, • Develop customized Success Plans linked to customer’s strategic business objectives., • Cultivate executive-level relationships (CIO, CFO, IT Finance, Procurement, Vendor Management, Mobility leaders)., • Build advocates who participate in case studies, references, advisory councils, and peer-to-peer programs., • Identify "red flags” and proactively work with Operations on recovery plans., • Maintain CRM/CSM updates in Salesforce, and internal reporting structures., • Provide accurate forecasts for renewals and expansion pipeline., • Net Revenue Retention (NRR), • Renewal execution & on-time renewals, • Expansion revenue contribution, • Bachelor’s Degree or equivalent preferred, • 3–7+ years in Customer Success, Account Management, or Growth roles in B2B SaaS, IT management, or managed services., • Industry experience in Telecom Expense Management, Mobility, SaaS Management, Cloud FinOps, ITFM, Procurement, or related enterprise disciplines., • Strong understanding of enterprise environments including telecom lifecycle management, mobile fleets, carrier billing, SaaS licensing, cloud optimization, or finance/IT operations., • Demonstrated ability to drive renewals, reduce churn, and grow existing accounts., • Strong executive presence and ability to lead strategic conversations with IT, Finance, and Procurement leaders., • Analytical mindset with experience leveraging dashboards, consumption data, optimization reports, and KPIs to influence customer decision-making., • Experience with global enterprises, regulated industries, or Fortune 1000 environments, • Experience navigating complex, matrixed customer environments with multiple stakeholders Calero is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. The On Target Earnings (OTE) $150,000 (50/50 Base to commission split). It is important to Calero that potential candidates for this position understand that compensation depends on numerous factors including the geographic location where the role will be performed, skills required, experience, complexity, travel, and market rate. Calero aims to reward performance and attract top talent with competitive, fair pay and benefits. Please note that the top of the salary range represents exceptional, and/or senior-level positions, that meet all required qualifications. Actual offers take candidate’s knowledge, skills, abilities, and experience into account. Base Pay is just one component of the total compensation package for employees. Other rewards vary by position and location.

Posted job title: RN - Case Manager. Health Advocates Network - Northeast is seeking a travel nurse RN Case Management for a travel nursing job in Rochester, New York. Travel Case Management Nursing Job.

Health Advocates Network - Northeast is seeking a travel nurse RN Case Management for a travel nursing job in Rochester, New York. Posted job title: RN - Case Manager. Travel Case Management Nursing Job.

Job DescriptionDescription: FLSA Status: Non-Exempt Practice Group: Disability Advocacy Program Organization Information Empire Justice Center, a diverse and highly respected statewide legal services organization, seeks a Legal Assistant for our Disability Advocacy Program. This is an opportunity to join and grow in one of the most influential organizations serving marginalized low-income individuals and families in New York State. Empire Justice Center attracts and employs a diverse team of dedicated, determined, and passionate advocates who significantly impact the lives of low-income New Yorkers. We achieve success through direct legal representation, high-impact litigation, and effective legislative and administrative advocacy. As an organization, we provide top-notch training and technical assistance to other advocates, ensuring fairness and justice for New Yorkers. We thrive on our commitment to supporting justice for populations that have historically experienced high levels of oppression. These populations include racially diverse individuals and families experiencing poverty, housing insecurity, immigration issues, and domestic violence. Additionally, the organization advocates for people with disabilities, members of the LGBTQ community, and school-age children facing discrimination and violations of their civil rights in schools. Our offices in Rochester, Albany, Westchester County, and Long Island provide staff with an exciting, dynamic, and inclusive working environment, characterized by a strong commitment to work-life balance, teamwork, diversity, wellness, and personal/professional development. Position Summary Empire Justice Center is pleased to announce an opening for a Legal Assistant for our Disability Advocacy Program. The Legal Assistant will provide support to attorneys and paralegals, primarily located in our Rochester office. The work includes intake coordination (greeting clients, answering phones, copying, scanning, and data entry), as well as case file management and development (opening and closing files, obtaining medical and school records). This position reports to a Supervising Senior Paralegal or another position within the DAP practice group. Salary The referenced pay range represents the estimated minimum and maximum compensation for this job. Individual annual salaries or hourly rates will be determined within the job's compensation range, taking into account factors such as education, experience, qualifications, personal expertise, market data, and internal equity considerations. The salary range for this position is $40,000 to $45,000 per year. Benefits We are an organization that supports and promotes a healthy work-life balance. Empire Justice Center offers a generous benefit package, including: • 35-hour full-time work week., • Employee Wellness Activities., • Health Insurance Coverage o Employer pays 100% premium for a high-quality, co-pay insurance plan. • 403(b) eligibility - immediately eligible to begin contributing from your paycheck., • Immediate vesting upon hire - ALL contributions (both employee and employer)., • 1% employer match is eligible after 12 months of employment., • 3% Non-Elective Annual Contribution made by Empire Justice Center. o Benefit is eligible after 12 months of employment. • Generous vacation, sick, personal, and holiday time., • Bilingual salary enhancement for qualifying employees., • Loan Repayment Assistance Program., • Voluntary Supplemental Disability., • Dental Insurance (employee paid)., • Vision Insurance (employee paid)., • $150K Group Term Life Insurance., • Generous Bereavement Leave., • NYS Short-Term Disability., • FSA Eligibility. Empire Justice Center is an Equal Opportunity/Affirmative Action employer and strongly desires a diverse and inclusive workforce. Empire Justice Center provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type, specifically - race, color, religion, age, sex (including pregnancy and gender identity), national origin, disability status, genetics, neurodiversity, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Requirements: Essential Duties and Responsibilities · Travel to and work in the Rochester Telesca Center office is required to meet client and organizational needs. · Greet walk-in clients. · Engage in administrative duties, including, but not limited to, taking and returning phone calls, drafting correspondence, data entry, filing, copying, and scanning documents. · Manage calendars of attorneys and senior paralegals in the practice group. · Review, process, and manage mail and email communications. · Organize and maintain client case files during the initial intake phase, ensuring all documentation is current and complete. · Track key case deadlines, including appeal filing dates and hearing schedules. · Monitor and manage case status through Social Security Administration (SSA) systems (e.g., ERE/ARPS, Case Access). · Conduct client intakes, gather preliminary information, and explain the case process. · Maintain ongoing communication with clients regarding case updates, missing documents, and appointments until the client is reassigned within the practice group. · Obtain signed forms, releases, and authorizations. · Prepare and file SSA forms when necessary before opening a case. · Communicate with the Social Security Administration as needed to gather information. · Collect medical records, employment histories, and supporting evidence in the development phase when determining representation. · Must demonstrate high comfort and commitment to working with disadvantaged and disabled clientele. · Please note that all positions require supervising other practice group members if needed. · Other duties as assigned to meet the organization’s needs. Minimum Qualifications (Knowledge, Skills, and Abilities) · At least 3 years of relevant experience. · Must be able to assist in a confidential capacity and maintain confidentiality when needed. · Demonstrated excellence in the use of Microsoft Office Suite (Outlook, Word, Excel, SharePoint, PowerPoint), and ability to learn other applications quickly. · Must demonstrate strong communication skills, including proficiency in technology that facilitates the delivery of communication, documents, and other materials. · Must demonstrate excellent skills in document and form creation, pulling reports, and word processing. · Excellent grammar, spelling, and punctuation skills. · Experience working collaboratively and effectively with other team members. · Must have the ability to work independently and effectively in a fast-paced, dynamic organization and have a hybrid capacity. · Experience in and commitment to working with marginalized communities. Preferred Qualifications · Bilingual in Spanish Physical Demands and Work Environment This position requires extensive use of computers and participation in phone and virtual meetings as part of the job. As such, the person in the position must be able to remain stationary for the majority of the time. The position requires constant computer operation and other office productivity machinery, such as a copy machine, scanner, and computer printer. The ability to communicate information and ideas clearly so that others can understand is crucial. Must be able to exchange accurate information in these situations. Our office hours are 9:00 a.m. to 5:00 p.m. The ability to work in the office during these hours is critical for this position. TO APPLY: Applications will be accepted until the position is filled. If interested, please visit our “Work With Us” employment page on our website at . Please submit a complete application, including a resume, cover letter, and contact information for three professional references (one supervisor is required). Please refrain from making phone calls or sending hard copies. Incomplete applications will not be considered. If reasonable accommodations are needed, please contact Mercedece Love, Human Resources and Compliance Manager, at . Empire Justice Center is committed to the full inclusion of all qualified individuals. As part of this commitment, Empire Justice Center ensures that persons with disabilities and/or communication barriers have reasonable accommodations.

Monday - Friday, 8 hour shifts, Day shift 8:00am-4:30pm, weekends per need.Certified Home Health Care Experience Required.Our goal is to provide you with the best possible care and assistance to help you be as safe and independent as possible in your home.When asked, most people say they would prefe

Case Management Nurses coordinate long-term care for their patients. As a Case Management Nurse, you’ll likely work with specific groups of patients. We want the same like-minded, awesome candidates to travel with us.

Travel Nursing Benefits with Anders Group. Daily per diems, travel & rental car reimbursements. Know another RN or clinician looking for a travel assignment? Refer them! Once they complete a 13-week contract, you’ll earn.

Genie Healthcare is Looking for a RN to work in Case Manager for a 13-WEEKS travel assignment located in Webster, NY, for the Shift(15:00:00 to 23:00:00) and 40 hours per week.

Acts as the Facility Manager in the absence of the manager or at the direction of organization management. Travel to regional, Business Unit and Corporate meetings may be required. Works with the Facility Manager, facility staff and physician to coordinate the facility operations and patient procedu

The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. You will report to the Plasma Center Manager and will perform as a Me

Internal Contacts: Direct Patient Care Staff, Facility support staff, management teams (Clinical Manager, Area Manager, RVP). Travel to regional, Business Unit and Corporate meetings may be required. Recommend disciplinary action to Clinical Manager and initiate as appropriate.

WISE MEDICAL STAFFING IS NOW HIRING REGISTERED NURSE (RN) FOR SCHOOL SETTING.Looking for an RN to work a one on one with student from 8am-4:30pm 6/11/2026 for a day trip.Current BLS/BCLS AND NIHSS certifications.Must clear background checks and pre-employment drug screen.COVID Vaccination or Medical

Internal Contacts: Direct Patient Care Staff, Facility support staff, management teams (Clinical Manager, Area Manager, RVP). Approve or disapprove time or personnel schedule changes in the absence on the Clinical Manager ensuring compliance with applicable regulations, policies and procedures for d

The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. You will report to the Plasma Center Manager and will perform as a Me

Acts as the Facility Manager in the absence of the manager or at the direction of organization management. Recommends and initiates disciplinary action in conjunction with the Facility Manager. Assists Facility Manager with staff performance evaluations.

WISE MEDICAL STAFFING IS NOW HIRING REGISTERED NURSE (RN) FOR SCHOOL SETTING.Looking for an RN to work a one on one with student from 8am-4:30pm 6/11/2026 for a day trip.Current BLS/BCLS AND NIHSS certifications.Must clear background checks and pre-employment drug screen.COVID Vaccination or Medical

Internal Contacts: Direct Patient Care Staff, Facility support staff, management teams (Clinical Manager, Area Manager, RVP). Approve or disapprove time or personnel schedule changes in the absence on the Clinical Manager ensuring compliance with applicable regulations, policies and procedures for d

This opportunity is for independent practice with a focus on orthopedic cases only. Provide anesthesia care for orthopedic cases only, perform regional blocks for orthopedic procedures, work independently in a self-directed model, and ensure patient safety and pain control pre-, intra-, and post-op.

Acts as the Facility Manager in the absence of the manager or at the direction of organization management. Recommends and initiates disciplinary action in conjunction with the Facility Manager. Assists Facility Manager with staff performance evaluations.

Cardiac catheterization lab, cardiac anesthesia cases and more.

Acts as the Facility Manager in the absence of the manager or at the direction of organization management. PURPOSE AND SCOPE: Works with the Facility Manager, facility staff and physician to coordinate the facility operations and patient procedures to ensure provision of quality patient care on a da

Enjoy a broad spectrum of cases, including high-acuity patients and innovative procedures. Multiple CRNA roles are available if traveling with others. Experience a broad spectrum of cases.

Relationships: Internal Contacts: Direct Patient Care Staff, Facility support staff, management teams (Clinical Manager, Area Manager, RVP) External Contacts: Physicians, Back-up Hospitals Additional responsibilities may include focus on one or more departments or locations. Recommend disciplinary a

Continuously evaluates behavior, symptoms, reactions and progress of residents and discusses findings with Nurse Manager/Charge Nurse. Discusses the need to discontinue or change a medication of treatment with the Nurse Manager/ Charge Nurse.

Acts as the Facility Manager in the absence of the manager or at the direction of organization management. Travel to regional, Business Unit and Corporate meetings may be required. PURPOSE AND SCOPE: Works with the Facility Manager, facility staff and physician to coordinate the facility operations

Discusses the need to discontinue or change a medication of treatment with the Nurse Manager/ Charge Nurse. Continuously evaluates behavior, symptoms, reactions and progress of residents and discusses findings with Nurse Manager/Charge Nurse.

Relationships: Internal Contacts: Direct Patient Care Staff, Facility support staff, management teams (Clinical Manager, Area Manager, RVP) External Contacts: Physicians, Back-up Hospitals Additional responsibilities may include focus on one or more departments or locations. With Clinical Manager co

Continuously evaluates behavior, symptoms, reactions and progress of residents and discusses findings with Nurse Manager/Charge Nurse. Discusses the need to discontinue or change a medication of treatment with the Nurse Manager/ Charge Nurse.

Travel Reimbursement from Rochester for Gas and Tolls!. The facility provides a versatile nursing home environment that encourages creativity among residents, managers, and staff.

The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. You will report to the Plasma Center Manager and will perform as a Me

Nursing degree, active registered nurse (RN) license and minimum 1+ years RN experience required.Applicants who do not meet these qualifications will not be considered.A specialized role is available for a Registered Nurse skilled in Intensive Care, focused on providing expert care to critically ill

Provides strategic direction by establishing, implementing, and overseeing departmental policies and objectives.Conducts assessments, develops care plans, and supports individuals in adapting to their environment.Offers leadership and oversight to departmental personnel, ensuring quality and complia

Nursing degree, active registered nurse (RN) license and minimum 1+ years RN experience required.Applicants who do not meet these qualifications will not be considered.A specialized role is available for a Registered Nurse skilled in Intensive Care, focused on providing expert care to critically ill

Continuously evaluates behavior, symptoms, reactions and progress of residents and discusses findings with Nurse Manager/Charge Nurse. Discusses the need to discontinue or change a medication of treatment with the Nurse Manager/ Charge Nurse.

The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. You will report to the Plasma Center Manager and will perform as a Me