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Job DescriptionDescriptionWe are seeking a highly organized and proactive Delivery Lead to join our Product team. This role will be critical in orchestrating the delivery process across three agile teams: Devices & Firmware, Platform, and Application/UI. The Delivery Lead will work closely with product managers, engineering leads, and QA to maintain detailed and accurate tracking in Jira, support sprint planning, ensure cross-team alignment, and drive accountability on deliverables. Key Responsibilities • Drive agile ceremonies including sprint planning, daily stand-ups, retrospectives, and grooming sessions, • Ensure transparency and consistency in task creation, writing acceptance criteria, tracking, estimation, and progress reporting, • Coordinate with product and engineering stakeholders to ensure timely and quality delivery of features and fixes, • Identify delivery risks or blockers early and proactively escalate or resolve them, • Maintain up-to-date documentation in Confluence, including team charters, process flows, and technical artifacts, • Collaborate with leadership to improve delivery velocity, predictability, and team performance metrics, • Foster a culture of continuous improvement and agile best practices across the teams, • Ideally, bring a working knowledge of IoT systems, including devices, firmware, and cloud integrations, • Lead end-to-end release coordination across multiple engineering teams to ensure smooth, timely, and high-quality releases, • Facilitate regular bug scrubs and triage sessions to prioritize issues and improvements in collaboration with product and QA, • Maintain a clear release calendar, track deployment schedules, and manage cross-functional dependencies, • Facilitate release note generation and completion in coordination with product and engineering stakeholders, • Provide post-release retrospectives to capture lessons learned and inform future release processes Skills, Knowledge and Expertise • 5+ years of experience delivering web-based solutions to drive growth required, • 5+ years of experience using Jira and Confluence required, • 3+ years of experience in IoT software development preferred, • Experience owning and maintaining the product development lifecycle and delivering software product iterations on time, • Experience in release management, and scrum methodologies, with a preference for those experienced in IoT device ecosystems, • Medical, Dental & Vision Coverage, • 401(k) Retirement Plan, including employer match, • Life Insurance (Optional Voluntary Life Insurance & AD&D for employee and dependents), • Short-term and long-term disability, • Health Spending Account (HSA), • Flexible Spending Account (FSA), • Commuter Benefits, • Time Off - PTO/VTO Days, • Generous 24-Week Parental Leave Policy

Job Description Summary The Machine Operator for Bud's Goods of New Jersey is responsible planning, operating, and maintaining equipment at our facility in Linden, New Jersey. The primary operations of the facility will be the packaging of cannabis and cannabis products as a service to clients of the company. The Machine Operator is responsible for leading and organizing a team of packaging techs in support of day-to-day machine operations. The Machine Operator must be able to operate and oversee specialized automated packaging equipment and to keep the equipment clean and running efficiently at all times. This role's success relies heavily on the successful operation of the facility's automated packaging equipment, therefore an understanding of mechanical and electrical systems is required. The Machine Operator's goal is for total client satisfaction and works hard to always adhere to Bud's Goods' high standards for quality and service to our clients and the terms of our client agreements. This role is responsible for the sanitation and proper batch change procedures to avoid potential contamination ensure our clients are provided safe and controlled products. The Machine Operator reports to the Packaging Manager and works closely with the Vault Manager. This role reports to Linden, New Jersey, Monday through Friday. Job Duties • Responsible for pre-shift assessment in conjunction with the Packaging Manager to assess work already completed and what work will be designated to run for the day., • Responsible for determining the work flow sequence to minimize changeovers., • Stages product work flow so it is ready for processing after pre-shift briefing to techs., • Provide leadership, direction, and supports Packaging Tech(s) assigned to their operating line for all operating activities including production runs, startups, changeovers and shutdowns., • Direct assembly or disassembly, and cleaning as required for shift start and end operations., • Work closely with Labeling Tech and Packaging Manager to prepare labeled containers (pouches, tubes, jars etc) in advance of production runs so that labeled product is not the bottleneck to production capabilities., • Conduct beginning and end of shift quality checks to verify the exiting product matches finished product specs. Quality checks may include weight verification, seal integrity, legibility etc., • Validate Product through every change of Metrc tag. Bagged product matches labor sheets and recipient bins so as to not mix products. Operator ensures finished product is adequately labeled and isolated to prevent mixed product., • Responsible for capturing operational data required on a labor sheet including hours, waste, residual product for handpack / shake and any non-cannabis waste., • Troubleshoot mechanical issues as they arise and attempt to resolve them before escalating to maintenance for intervention., • Assess machine operation and provide suggestions for improvements to safety and efficiency where possible., • As required interface and input operations data into Metrc, Distru, or other systems used by Buds to capture shift performance., • Conform to machine specific LOTO requirements when performing services or specific cleaning activities that require LOTO., • Ensure the packaging operations are in compliance with all local and state laws, as well as the Company's operational standards Skills & Attributes • Superior verbal and written communication and presentation skills with proficiency of grammar and the ability to adapt tone/style to a variety of audiences, • Strong organizational, critical thinking, presentation, and project management skills, • Ability to classify and triage issues and take appropriate action to resolve issues in self-sufficient manner, • Exceptional interpersonal and relationship building skills, • Advanced math and reading comprehension, • Strong business acumen with exceptional attention to detail, high stress tolerance, and exemplary emotional intelligence, • Ability to provide clear, timely, and coordinated directives, catering communication styles to different levels of the workforce, • Understands and thrives in fast-paced, KPI-driven production environments, • Team player willing to assist in any function of packaging and labeling, • Ability to prioritize the business in all decision making Education & Experience • HS Diploma or 2+ years of related field experience, • 1+ years of experience in a leadership role, • 2+ years of production or manufacturing experience, preferably with 1+ years in cannabis industry, • Must have a solid understanding of the cannabis laws, rules and regulations and passion to further understanding and knowledge of the industry, regulations, market trends and competition, • Experience working with various machines or electrical systems, • Proven track record of managing the scope of operations in a complex and highly regulated business environment, • Cannabis product knowledge strongly preferred, • Working knowledge of Metrc Working Conditions/Physical Demands: • Able to stand or sit for extended periods of time., • Able to lift up to 50 pounds, • Able to work a fully flexible schedule including nights and weekends if necessary, • Extensive use of hands, including repetitive movements Additional Requirements: • Must pass all required background checks, • Must have a reliable vehicle, • Must be and remain compliant with all legal or company regulations for working in the industry, • Must possess valid driver's license, • Must be a minimum of 21 years of age, • Must be approved by Cannabis Regulatory Commission to work in cannabis industry, • Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time #ENGHP

Job Description Job Title: General Manager Reports to: Regional Director Company: JustFoodForDogs, LLC Location: Nationwide Job Type: Full-time, Exempt Job Summary Are you passionate about pets? Do you want to help dogs and cats thrive with the best nutrition possible? JustFoodForDogs is seeking a dedicated General Manager to lead our store team in delivering exceptional customer service and driving success. This role involves overseeing all aspects of store performance, including setting high standards for customer care, managing and developing team members, and achieving financial targets. As the General Manager, you will play a pivotal role in ensuring smooth day-to-day operations, fostering teamwork, and maintaining efficiency in the kitchen. You will oversee both sales and kitchen functions, making key decisions to support operational excellence. We’re looking for a dynamic leader with strong multitasking, time management, and leadership skills who can inspire and guide a team to success. Key Responsibilities Team Leadership: • Directly manage the Nutrition Sales Consultant and Kitchen leaders, including coaching and training to help achieve their performance goals, • Work with HR, Recruiter, and Training Specialist to recruit, hire, and train new team members, • Work with Team Leads to approve staff schedules; manage staff schedules to the needs of the business, • Ensure kitchen and front end are in high-quality standards, • Serve as a role model for company values and protocols, setting the tone for culture within the store, • Sales/Customer Service:, • Work with Team Leaders to ensure Nutrition Consultants are engaging with customers, understanding their dietary needs and providing solutions, • Manage Team Leads and Ensuring they maintain effective merchandising and product display, • Ensure staff adheres to safety, cleanliness, and product quality standards., • Manage and approve supply replenishment orders (e.g., marketing materials, ingredients)., • Work with Team Leads to receive deliveries and accurately organize/manage back-room inventory, • Triage operational issues (e.g., equipment failure, ingredient shortage, quality questions) and coordinate with the COO and/or Facilities Coordinator to drive resolution, • Finance, • Meet or exceed monthly budget for store-level profitability; identify root cause and corrective actions for missed targets, • Effectively implement strategic initiatives, • Know and work by the company’s mission to create an effective teamwork environment, • Provide weekly and monthly performance reporting packages, • Competencies and Qualifications, • Ability to manage, build, lead and motivate effective teams, • Ability to handle the pressures of simultaneously coordinating a wide range of activities; ability to multitask, • A love for retail, nutrition, dogs, and a desire to create the ultimate customer experience, • Clear, concise written and verbal communications, • Analytical and problem-solving skills, • Attention to detail, • Comfort with change (as we are a rapidly growing business), • Education and/or Experience, • Experience: 1+ years as a General Manager or Assistant General Manager in retail or a similar industry., • Leadership: Proven ability to build, lead, and motivate teams to achieve goals., • Operations: Skilled in managing daily operations, inventory, safety, and cleanliness standards., • Customer Service: Strong background in resolving customer complaints and driving sales through engagement and merchandising., • Financial: Proficient in meeting budgets, managing cash, and analyzing performance metrics., • Skills: Excellent multitasking, time management, communication, and problem-solving abilities., • Adaptability: Comfortable with change in a fast-paced, growth-oriented environment., • Passion: Enthusiasm for pets, nutrition, and delivering outstanding customer experiences.. Live Our Mission – At JustFoodForDogs, we act with integrity and build trust, treating everyone with dignity and respect. We bring passion to our mission, contribute positively to our environment, and strive to eliminate drama and negativity. Our commitment extends to exceeding expectations and supporting both our communities and the planet. Be a Team Player – JustFoodForDogs values positive teamwork and strong relationships. We prioritize trust, support, and team success over individual recognition. Our approach is to serve others and focus on collective goals, ensuring that collaboration and mutual support are at the heart of our work. Maintain a Positive Attitude – At JustFoodForDogs, we bring energy and enthusiasm to inspire our team. We stay optimistic, lead with empathy, and manage change with a positive outlook. Our focus is on constructive feedback and willingly assisting others to foster a supportive and confident workplace. Deliver Results – We are driven to win with determination and commitment at JustFoodForDogs. We honor our promises, take initiative, and pay attention to the details. Our goal is to consistently deliver on our objectives while holding ourselves and others accountable for results. JUSTFOODFORDOGS is an Equal Opportunity Employer. JUSTFOODFORDOGS does not discriminate due to race, color, creed, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability, unemployment status or any other legally protected basis, and to the extent permitted by law.

Job Description Insight Global is looking for a a highly motivated, self-starter who is seeking a challenging career with a fast-growing company in the specialty pharmacy management services. It is critical this person can work independently and establish strong and credible relationships with patients, clinicians and internal staff. Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. Mature, approachable, professional and comfortable in dealing with others both in-person and on the phone. Provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing various tools and applications. Encourages patients of specialty clinics to utilize pharmacy to fully benefit from its superior patient care services. Given that the Pharmacy Liaison will be located in one of the medical center clinics, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success. The salary range for this role is $60,000-70,000 and based on experience. Job Duties: • Provide "legendary" care to hospital patients by providing a full suite of custom medication management services, • As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone, • Educate prospective pharmacy patients on how hospital serves patients and improves their overall care, • Support outpatient retail and specialty prescription medication needs, • Grow the specialty pharmacies patient population, • Ensure that patients remain on track with medication regimens- outbound therapy/medication adherence check-ups; secures refill prescriptions, etc., • Communicate effectively with the centralized Patient Service Center with respect to such communications as: the refill report, the zero-fill report, the monthly outstanding report and the appointment list, • Help develop new processes to ensure smooth operations and patient care, • Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication • Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids, • Answer, resolve and triage inbound inquiries, • Perform refill reminder calls under the supervision of a pharmacist, • Resolve insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance • Ensure appropriate documentation in all required systems/tracking mechanisms, • Manage, organize, and update relevant data using database applications, • Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards, • Identify trends, resolves problems; recommend improvements; implement change, • Actively participate in process improvement initiatives, • Act as a value-added business partner to stakeholders throughout the organization, • Protect organization's value by keeping information confidential

Job Description SERVICE DESK ADMINISTRATOR Must be bilingual in English and Spanish) Location: Near Manhattan, NY Purpose Our clients rely on the IT services we provide so they can serve their customers/clients, employ their staff, and add value to their communities. Increasing client confidence through timely, professional, friendly, and knowledgeable remote-support service is paramount to being the IT Leader we strive to be. Additionally, Corsica depends on the efficiency of Service Desk members to keep costs low. The Service Desk Administrator provides technical oversight and guidance to other Service Desk team members and applies specialized knowledge and skills to resolve escalated end user support issues and complex requests. The Service Desk Administrator also helps increase Corsica's overall operational efficiency by minimizing the amount of issues escalated to Corsica's most senior technical resources. Responsibilities The responsibilities for this position include: • Classify and triage escalated incidents, problems, and complex requests., • Troubleshoot and resolve escalated incidents to return service to clients as quickly as possible., • Troubleshoot and resolve problems reported by two or more users as quickly as possible., • Manage the impact, risk, and implementation of complex client change requests., • Follow standard operating procedures as documented in the Knowledge Management System., • Assist in creating and updating knowledge articles to be used by other service desk personnel., • Work with the team and escalate as needed with the assistance of management., • Maintain and update system documentation and service ticket records. Qualified candidates must meet the following job requirements: • Able to function effectively in a high-paced environment, • Able to understand the perspective of the client in all service interactions, • Makes effective use of time and complete tasks efficiently and on time, • Able to work with a team, communicate effectively, and have high attention to detail, • Meets client and corporate expectations for attendance, quality, and performance, • Must have intermediate experience with each of the following:, • System hardware, software, and operating systems, • Cloud solutions such as Office 365 and Google Apps, • Networking concepts such as TCP/IP, DNS, and DHCP, • Active Directory and Group Policy administration, • Switches, firewalls, and advanced infrastructure, • Cloud-based data-centers such as Azure and AWS, • Server applications such as SQL Server and RDS, • Voice technologies and phone systems, • Must have at least a high school diploma or GED. Associate degree or better is preferred., • A minimum of 6 years of professional ITSM experience is required. MSP experience is preferred. This position does not have any direct supervisory responsibilities. Work Environment In most cases, work will be performed in a climate-controlled office space. Work will require the use of standard office equipment, such as computers, phones, and multi-function printers. The position will be expected to make use of specialized tools and software for troubleshooting and system administration. Will need to go onsite in the city for client visits. Travel This position requires less than 1% travel with no overnight travel expected. Physical Demands Candidate should be able to lift 20 pounds or more. The position will require sitting for long periods of time and may occasionally require lifting, bending, and driving. Position Type/Expected Hours of Work This is a full-time position for five, eight-hour days (40 hours total) per week. A one-hour lunch break is provided. Shifts start times range from 6:00 AM to 9:00 AM and the assigned shift will be communicated in advance. This position may also be required to participate in an on-call rotation to act as an escalation point for Tier 1 resources outside of normal business hours. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. Our technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024. As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you're someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry. CoreWeave powers the creation and delivery of the intelligence that drives innovation. About the role: Please note that this is a 24/7 team. You will be asked to select your preferred shift(s) below. As a CoreWeave Cloud Support Engineer, you will be at the forefront of this transformational technology. You will assist a list of cutting-edge companies and developers taking advantage of our accelerated compute services and features to run their mission-critical applications. You will support the success of these customers by responding to technical inquiries related to large and production critical issues and helping resolve root causes of cloud, network, and/or system issues. You will participate in proactive processes and activities that ensure the efficient and uninterrupted execution of our clients' jobs. What You'll Do: • Maintain high customer satisfaction by acting with empathy, understanding the business impact and priority of customer issues, and following our support center best practices, • Monitor and triage our multi-channel support queue with an eye on maintaining and/or exceeding our Service Level Objectives (SLOs), • Use existing troubleshooting tools and techniques to establish root-cause for queries and provide a customer-facing root cause assessment., • Promptly resolve technical incidents and escalations, with effective communication to all stakeholders internally and externally, • Perform internal classification of support requests, documenting classes of problems and preventative actions for further retroactive analysis, • Drive customer communication during critical events, • Identify, maintain and create documentation for all varieties of corner case scenarios and troubleshooting workflows, and assist with the creation of tutorials, how-to videos, and other technical materials for the CoreWeave customer community, • Drive projects that improve support-related processes and our customers' technical support experience, • Assist with the training and development of new hires, • Plan, organize, and manage tasks, resources, and timelines across teams to accomplish work accurately and on time Minimum Qualifications • You're an excellent communicator (both written and verbal), • You love to solve problems and have an aptitude for identifying technical issues and developing appropriate solutions, • You have a working knowledge of basic Linux system administration, networking, and storage, • You have a good understanding of distributed computing environments and methodologies, including storage volumes, private networks, load balancers, and virtual machines, • You're familiar with High-Performance Computing (HPC) system administration, • You have some experience with Kubernetes & Docker, • You're proficient with Shell and/or Python scripting, • You have a solid understanding of virtualization and cloud computing (Hypervisors, VMware, Xen) What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job DescriptionDescription: Do you want to make an impact? Affiliated Monitoring is a leading technology company focused on life safety security. Located on a beautiful park-like campus in Union, New Jersey, the team at Affiliated Monitoring protects millions of people by monitoring their security alarm and medical alert systems. Our gorgeous state-of-the-art emergency monitoring center is the largest and most advanced in the United States. At Affiliated you’ll have the opportunity to join a warm group of people working together to make a difference. We have an immediate opening for a Senior Desktop Administrator with 5 or more years of experience to work with our existing staff members and end users. This team member should be proficient with client technologies such as desktop and laptop hardware, Microsoft Windows, Microsoft Office, and other commercial oft-the-shelf software products. We are looking for a quick learner who is eager to grow their career in a fast growing company. Areas of Focus: • End-user desktop/workstation support for all PC hardware, software, peripherals, printing, and network issues., • Helpdesk /Troubleshooting for applications on a Windows platform, • Create new user accounts and administration of user accounts, • Support existing business applications, • Training and “how-to” instruction for end-users, • Responsible escalation of issues to others in IT team as needed., • Handle escalated technical troubleshooting issues from employees, • Monitor, triage, and assign new tickets to team, • Act as a peer leader/team lead Requirements: These skills are important to us: • 5 years or more of experience in an IT desktop admin or helpdesk position, • Bachelors’ degree required, • Familiarity with Windows client (Windows 7/8/10), • Familiarity with PC hardware and peripherals, • Basic networking knowledge including an understanding of TCP/IP, • Excellent problem-solving skills as well as good communication are required., • 401(k), • Dental insurance, • Flexible spending accounts, • Health insurance, • Life insurance, • Paid time off, • Paid training, • Vision insurance, • Employee Assistance Program, • Employee Discounts for Friends and Family, • On-site Employee Mini Mart, and free coffee. Salary range for this position is $60,000-$65,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

Job DescriptionDescriptionBecome a Part of the UpdatePromise Team UpdatePromise does more than create industry changing products. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream, innovate and create. Our culture thrives by embracing diversity and rewarding imagination. We seek achievers, leaders and visionaries. At UpdatePromise it’s about each person bringing skills and passion to a challenging and constantly evolving world of technology. UpdatePromise is a technology company. From our flagship Auto-Body Review product that changed an industry, to our full suite of products geared towards communication and automation, managing big data and providing leading edge engineering and systems support, our teams at UpdatePromise exist to revolutionize the future at the confluence of tech and communication. We invest and develop advances in technology and employ the most creative people in the world, and then give them the support to constantly innovate, iterate and serve consumers more directly and personally. Our teams are innovative, diverse, multidisciplinary and collaborative, taking technology into the future and bringing the world with it. What exactly are we looking for?An Account Manager who has: 1. Excellent verbal and written communication skills. Should be comfortable in speaking with all levels of management, including C-Level. Written communication should be at a business level., 2. The comfortability to coach and train individuals in large groups., 3. Self-motivated, and able to work with little to no supervision., 4. Intermediate experience with Microsoft Excel and Word., 5. A quick learner who is used to a fast paced environment, and can readily adapt to new changes., 6. Excellent time management and task prioritization skills., 7. The ability to trouble shoot problems, and solve issues creatively. What are some things you will be doing? 1. Training and servicing new clients on the full suite of our products. 2. Follow-up support with existing clients once they are fully onboarded., 3. Building meaningful industry relationships to help keep existing clients and find new potential clients., 4. Traveling throughout the country to manage accounts to help ensure their success., 5. Data analysis and translating that data into thoughtful recommendations for training of service personnel. What do we absolutely need from you? 1. An Associates Degree OR Similar Experience 2. Experience within a professional in-person Customer Service role (Ideally, Account Management, Implementation, etc), 3. Experience with work related travel, 4. Experience in working with software (ie troubleshooting, triage, learning the ins and outs of a software system), 5. A huge plus if you have worked within the Automotive Industry!

Job DescriptionDescription: Network Support Technician Tillman FiberCo is building a 100% fiber network to support the next generation of broadband services. Tillman FiberCo is a portfolio company of Tillman Global Holdings, a holding company focused on building premier digital infrastructure businesses globally. We have an incredible opportunity for a Network Support Technician . Requirements and Responsibilities • Monitor, alert, and report on system and infrastructure health, • Open, review, resolve, manage, close support tickets., • Perform troubleshooting steps to triage, investigate and mitigate system issues., • Handle phone calls from customers while on shift., • Work within ticket system to track issues to resolution., • Respond to Network Maintenance notifications by creating Maintenance Tickets, • Escalate events based on established operational policies., • Provide customer support and appropriately respond to customer needs., • Act as a liaison between Vendors for open vendor support requests, • Execute complex support tickets/tasks with the supervision/help of a Systems Engineer and/or Support Engineer., • Other Duties as defined my Management. As a growing company, we are committed to attracting and developing the absolute best talent by offering a workplace where results are recognized and rewarded. We offer a terrific opportunity for you to grow: • Challenging, rewarding career within a growing company, backed by a global investor and owner of digital infrastructure assets., • Competitive Salary, • East Coast based company (will work on EST time), • Direct Hire Opportunity, • Collaborative environment, with on-the-job training and mentorship opportunities, • Competitive benefits and wellness package, including medical, dental and vision coverage., • 401k plan with company match, • Generous PTO and 11 holidays annually, • Paid parental leave. Basic Requirements: • High School/GED (Required), • Basic understanding of IP and FTTX networks, • Experience with Microsoft desktop operating systems, • Experience with Office 2016 or later required., • Ability to research solutions to various issues on web sites or using other technical sources., • Ability to communicate effectively., • Ability to Prioritize multiple tasks effectively., • Ability to work in a fast-paced environment., • Ability to work independently and in a team environment. Preferred Requirements: • Microsoft, A+, Network+ CCNA certifications PREFERRED., • 2 Year Degree in a technical field (Preferred), • Bilingual (English/Spanish Preferred)

Job Description CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. Our technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024. As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you're someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry. CoreWeave powers the creation and delivery of the intelligence that drives innovation. What You'll Do: Are you ready to embark on an exhilarating journey of shaping the future of cloud computing? At CoreWeave, we're not just another cloud provider - we're pioneers revolutionizing the industry by putting bleeding-edge GPU technology on top of the industry's fastest and most adaptable infrastructure. We are on the hunt for remarkable Bare Metal Support Engineers who share our passion, have an understanding of GPU infrastructure and AI Applications to join our Customer Experience (CX) Organization. About the Role As a Bare Metal Support Engineer, you will be responsible for supporting, operating, and maintaining CoreWeave's extensive GPU fleet across our growing data centers in the U.S., Europe, and beyond. You will work closely with customers, data center technicians, and engineering teams to ensure the reliability, performance, and scalability of our infrastructure. Your day-to-day will include: • Provide high-level support for customers utilizing bare-metal GPU fleets on CoreWeave Cloud., • Diagnose, triage, and investigate reported customer issues and high-priority incidents, identifying root causes and escalating when necessary., • Develop a deep understanding of customer workloads and use cases to provide tailored technical support., • Coordinate remote troubleshooting and hardware interventions with Data Center Technicians., • Create and maintain internal documentation, including troubleshooting guides, best practices, and knowledge base articles., • Participate in an on-call rotation to support production clusters and ensure operational reliability., • Collaborate with engineering teams to improve hardware reliability, software stability, and system performance., • Implement automation and scripting to streamline support workflows and reduce manual interventions., • Perform in-depth log analysis and debugging across multiple layers of the stack (firmware, drivers, hardware)., • Provide feedback to internal teams on common support issues to drive continuous improvements., • Work with networking teams to troubleshoot connectivity issues affecting customer workloads., • Support supercomputing infrastructure running GPU workloads at scale., • Drive operational excellence by refining internal processes and support methodologies. Who You Are: • Experience in data centers, GPU clusters, server deployments, system administration, or hardware troubleshooting., • Demonstrated experience driving resolutions and continuous improvements across cross-functional environments and teams within a data center environment., • Intermediate knowledge of Linux (Ubuntu, CentOS, or similar), including command-line proficiency., • Experience with NVIDIA GPUs, SuperMicro systems, Dell systems, high-performance computing (HPC), and large-scale data center environments., • Experience in networking fundamentals (TCP/IP, VLANs, DNS, DHCP) and troubleshooting tools., • Hands-on experience with firmware updates, BIOS configurations, and driver management., • Experience analyzing system logs and debugging issues across firmware, drivers, and hardware layers., • Experience working with Jira, Confluence, Notion, or other issue-tracking and documentation platforms., • Experience in scripting and automation (Python, Bash, Ansible, or similar). Wondering if you're a good fit? We believe in investing in our people and value candidates who bring unique backgrounds—even if you don't check every box. Here are a few qualities we've found make someone successful on our team. If some of this describes you, we'd love to talk. • You're curious about Kubernetes, Docker, and containerized infrastructure, • You have strong problem-solving skills with a proactive and analytical mindset. At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences The base salary range for this role is $83,000 to $110,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.