Utilization management jobs in Richmond Hill, New YorkCreate job alerts

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity: The One Medical Virtual Medical Team (VMT) is a leading provider of virtual clinical care, providing world-class, convenient, evidence-based virtual medical care to One Medical patients in concert with their primary care providers. Through advanced technology and a team-based approach, we care for patients 24 hours a day, 365 days a year. Our team is united by intellectual curiosity, inclusiveness, and a powerful mission: transforming healthcare and bringing world-class primary care to everyone. Employment type: • Seasonal Employee from August - February 2027, • W2 position, • 40 hours minimum weekly, • 2 full (entire) rotating A/B weekends per month (weekends includes Saturday and Sunday), • Support 2 of 4 company observed holidays (Thanksgiving, day after Thanksgiving, Christmas, New Years Day) What you’ll be working on: • Treating patients via tele-health visits, including telephonic triage calls, video visit appointments, and email follow-ups, • Continuous learning during weekly Clinical Rounds and through other modalities, • Ongoing collaboration with both virtual and in-office teammates via daily huddles, • Utilization of your specific clinical training and opportunities to give exceptional care to patients virtually Education, licenses, and experiences required for this role: • Completed an accredited FNP program with a national certification, • Currently licensed in NY with possibility to obtain additional states, • In the past 5 years, practiced as an Advanced Practitioner for at least:, • 2 years in an outpatient primary care setting seeing patients of all ages (0+), OR 2 years in an urgent care or emergency medicine setting seeing patients of all ages (0+), • Ability to work afternoons and evenings (Current shifts are 7am-6pm EST or 11-10pm EST), • Excellent clinical and communication skills with the ability to follow established clinical protocols and workflows, • An example schedule for this role are alternating weeks:, • Week A:, • Monday: 7a-6pm Eastern (1 hour break), • Tuesday: 7a-6pm Eastern (1 hour break), • Thursday: 7a-6pm Eastern (1 hour break), • Friday: 7a-6pm Eastern (1 hour break), • Week B:, • Monday: 7a-6pm Eastern (1hour break), • Tuesday: 7a-6pm Eastern (1hour break), • Saturday: 7a-6pm Eastern (1hour break), • Sunday: 7a-6pm Eastern (1hour break) One Medical providers also demonstrate: • A passion for human-centered primary care, • The ability to successfully communicate with and provide care to individuals of all backgrounds, • The ability to effectively use technology to deliver high quality care, • Clinical proficiency in evidence-based primary care, • The desire to be an integral part of a team dedicated to changing healthcare delivery, • An openness to feedback and reflection to gain productive insight into strengths and weaknesses, • The ability to confidently navigate uncertain situations with both patients and colleagues, • Readiness to adapt personal and interpersonal behavior to meet the needs of our patients This is a non-benefited virtual role. Compensation for this position is $80/hr. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical’s Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the and for additional information.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity: The One Medical Virtual Medical Team (VMT) is a leading provider of virtual clinical care, providing world-class, convenient, evidence-based virtual medical care to One Medical patients in concert with their primary care providers. Through advanced technology and a team-based approach, we care for patients 24 hours a day, 365 days a year. Our team is united by intellectual curiosity, inclusiveness, and a powerful mission: transforming healthcare and bringing world-class primary care to everyone. Employment type: • Seasonal Employee from August - February 2027, • W2 position, • 40 hours minimum weekly, • 2 full (entire) rotating A/B weekends per month (weekends includes Saturday and Sunday), • Support 2 of 4 company observed holidays (Thanksgiving, day after Thanksgiving, Christmas, New Years Day) What you’ll be working on: • Treating patients via tele-health visits, including telephonic triage calls, video visit appointments, and email follow-ups, • Continuous learning during weekly Clinical Rounds and through other modalities, • Ongoing collaboration with both virtual and in-office teammates via daily huddles, • Utilization of your specific clinical training and opportunities to give exceptional care to patients virtually Education, licenses, and experiences required for this role: • Completion of master’s degree in an accredited Physician Assistant program (MSPAS) and is maintaining active NCCPA certification, • Currently licensed in NY with possibility to obtain additional states, • In the past 5 years, practiced as an Advanced Practitioner for at least:, • 2 years in an outpatient primary care setting seeing patients of all ages (0+), OR 2 years in an urgent care or emergency medicine setting seeing patients of all ages (0+), • Ability to work afternoons and evenings (Current shifts are 7am-6pm EST or 11-10pm EST), • Excellent clinical and communication skills with the ability to follow established clinical protocols and workflows, • An example schedule for this role are alternating weeks:, • Week A:, • Monday: 7a-6pm Eastern (1 hour break), • Tuesday: 7a-6pm Eastern (1 hour break), • Thursday: 7a-6pm Eastern (1 hour break), • Friday: 7a-6pm Eastern (1 hour break), • Week B:, • Monday: 7a-6pm Eastern (1hour break), • Tuesday: 7a-6pm Eastern (1hour break), • Saturday: 7a-6pm Eastern (1hour break), • Sunday: 7a-6pm Eastern (1hour break) One Medical providers also demonstrate: • A passion for human-centered primary care, • The ability to successfully communicate with and provide care to individuals of all backgrounds, • The ability to effectively use technology to deliver high quality care, • Clinical proficiency in evidence-based primary care, • The desire to be an integral part of a team dedicated to changing healthcare delivery, • An openness to feedback and reflection to gain productive insight into strengths and weaknesses, • The ability to confidently navigate uncertain situations with both patients and colleagues, • Readiness to adapt personal and interpersonal behavior to meet the needs of our patients This is a non-benefited virtual role. Compensation for this position is $80/hr. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical’s Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the and for additional information.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. Employment type: • Full time What you’ll be working on: • Managing a patient panel with a broad array of patient needs; conducting a mix of acute, chronic, and well visits, • Treating patients in-office or in testing centers as well as conducting occasional tele-health visits, • Continuous learning during weekly Clinical Rounds and through other modalities, • Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams, • Utilization of your specific clinical training and opportunities to perform in-office procedures, • Willing to obtain additional state licensure and credentialing for One Medical virtual primary care in additional states Education, licenses, and experiences required for this role: • Completed an accredited NP or PA program with a national certification, • In the past 5 years, practiced as an Advanced Practitioner for at least:, • 2 years in an outpatient primary care setting, OR 1 year in an outpatient primary care setting, coupled with either a 1 year primary care fellowship or 1+ year in an urgent care setting, • State licensed in New York, obtained by your One Medical start date One Medical providers also demonstrate: • A passion for human-centered primary care, • The ability to successfully communicate with and provide care to individuals of all backgrounds, • The ability to effectively use technology to deliver high quality care, • Clinical proficiency in evidence-based primary care, • The desire to be an integral part of a team dedicated to changing healthcare delivery, • An openness to feedback and reflection to gain productive insight into strengths and weaknesses, • The ability to confidently navigate uncertain situations with both patients and colleagues, • Readiness to adapt personal and interpersonal behavior to meet the needs of our patients This is a full-time role based in New York, NY. One Medical is committed to fair and equitable compensation practices. The base salary range for this role is $146,400 to $155,530 per year based on a full-time schedule. Final determination of starting pay may vary based on factors such as practice experience and patient care schedule. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans. For more information, visit _ Relocation assistance may be available for this role. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical’s Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the and for additional information.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. Employment type: • Full time What you’ll be working on: • Managing a patient panel with a broad array of patient needs; conducting a mix of acute, chronic, and well visits, • Treating patients in-office or in testing centers as well as conducting occasional tele-health visits, • Continuous learning during weekly Clinical Rounds and through other modalities, • Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams, • Utilization of your specific clinical training and opportunities to perform in-office procedures, • Willing to obtain additional state licensure and credentialing for One Medical virtual primary care in additional states Education, licenses, and experiences required for this role: • Completed an accredited FNP or PA program with a national certification, • In the past 5 years, practiced as an Advanced Practitioner for at least: 2 years in an outpatient primary care setting seeing patients of all ages (0+), OR 1 year in an outpatient primary care setting seeing patients of all ages (0+), coupled with either a 1 year primary care fellowship or 1+ year in an urgent care setting seeing patients of all ages (0+), • State licensed in New York, obtained by your One Medical start date One Medical providers also demonstrate: • A passion for human-centered primary care, • The ability to successfully communicate with and provide care to individuals of all backgrounds, • The ability to effectively use technology to deliver high quality care, • Clinical proficiency in evidence-based primary care, • The desire to be an integral part of a team dedicated to changing healthcare delivery, • An openness to feedback and reflection to gain productive insight into strengths and weaknesses, • The ability to confidently navigate uncertain situations with both patients and colleagues, • Readiness to adapt personal and interpersonal behavior to meet the needs of our patients This is a full-time role based in New York, NY. One Medical is committed to fair and equitable compensation practices. The base salary range for this role is $146,400 to $175,000 per year. Total compensation packages may be based on factors unique to particular candidates, such skill sets, depth of experience, and work location. The total compensation package for this position may also include restricted stock unit grants, and/or benefits. For more information, visit _ Relocation assistance may be available for this role. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical’s Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the and for additional information.

We save lives while providing the opportunity for people to realize their healthy selves.: Primary Therapist Monte Nido Eating Disorder Center of Manhattan New York, NY Monte Nido Eating Disorder Center of Manhattan, located in New York, NY, is a primary eating disorder day treatment program exclusively for adults seeking treatment for Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercise Addiction. Through partial hospitalization and intensive outpatient programming, clients participate in group and individual therapy, benefit from Monte Nido’s clinical, medical, psychiatric, and nutritional expertise, and experience real-life challenges. We are seeking a Per Diem Primary Therapist to join our multi-disciplinary treatment team. Schedule: Per Diem Schedule Pay: $31.88-$40.87/YR #LI-ONSITE Total Rewards:: Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well-being, providing: • Competitive compensation, • Medical, dental, and vision insurance coverage (_), • Retirement, • Company-paid life insurance, AD&D, and short-term disability, • Employee Assistance Program (EAP), • Flexible Spending Account (FSA), • Health Savings Account (HSA), • Paid time off, • Professional development, • And many more! We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Responsibilities Include:: Providing individual, group, and family therapy Serving as liaison with families and outpatient providers Interact with insurance companies for pre-certification and utilization management Participating in discharge and aftercare planning Therapeutic meal support, while modeling a healthy relationship with food Provides safe, empathetic, and affirming care for each client and their unique circumstance based on the clients' intersecting identities • Maybe required to support virtual patient care and telehealth services as needed, including during periods of low census or to address coverage needs. Qualifications:: Master’s degree in clinical counseling or related discipline, at minimum State license (or license-eligible) in a counseling field (e.g., Psychologist, LMFT, LCSW, LPC) Prior experience with eating disorders and higher levels of care is helpful Knowledge of diversity, equity and inclusion practices #montenido

\n PRIDE Health is seeking a travel nurse RN Case Management for a travel nursing job in New York, New York. Job Description & Requirements\n \n • Specialty: Case Management\n, • Discipline: RN\n, • Start Date: 09/28/2026\n, • Duration: 13 weeks\n, • 35 hours per week\n, • Shift: 7 hours, days\n, • Employment Type: Travel\n \n \n \n • Five years minimum of clinical experience as a Registered Nurse. Leadership experience preferred. Experience with Care Coordination, Utilization review and discharge planning Computer literacy required.\n, • Minimum 2 years’ prior experience in a health care setting, Care Management, or Managed Care setting required\n \n \n \n • Registered Nurse with current NYS license \n, • Bachelor’s Degree required\n, • PRI and Screen certification within three months of employment is required. \n \n About PRIDE Health\n \n PRIDE Health is the minority-owned healthcare recruitment division of Pride Global—an integrated human capital solutions and advisory firm. With our robust and abundant travel nursing and allied health employment options across the U.S., PRIDE Health will allow you to help change the way the world lives and heals as it connects you with the industry’s leading healthcare organizations. \n \n Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance, and employee discounts with preferred vendors. \n \n Equal Employment Opportunity \n Pride Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. \n \n Fair Chance Employment \n Pride Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. \n \n Accommodations \n We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. \n \n Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation. \n \n Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793. \n Benefits\n \n • Weekly pay\n, • Holiday Pay\n, • Guaranteed Hours\n, • 401k retirement plan\n, • Cancelation protection\n, • Referral bonus\n, • Medical benefits\n, • Dental benefits\n, • Vision benefits\n \n

\n Prime Staffing is seeking a travel nurse RN Case Manager, Utilization Review for a travel nursing job in New York City, New York. Job Description & Requirements\n \n • Specialty: Utilization Review\n, • Discipline: RN\n, • Start Date: 09/21/2026\n, • Duration: 8 weeks\n, • 40 hours per week\n, • Shift: 8 hours\n, • Employment Type: Travel\n \n \n About the Position Specialty: RN – Utilization Review Experience: 2+ years of experience in utilization review, case management, or acute care nursing License: Active State or Compact RN License Certifications: BLS – AHA; Certified Case Manager (CCM) preferred Must-Have: Strong understanding of insurance guidelines, medical necessity criteria (e.g., InterQual or MCG), and discharge planning \n Description: The Utilization Review RN is responsible for reviewing medical records to determine the appropriateness and medical necessity of hospital admissions and continued stays. The nurse collaborates with providers, insurance companies, and case managers to ensure compliance with coverage guidelines and supports optimal patient outcomes while managing healthcare costs. \n Requirements \n Required for Onboarding: \n \n • Active RN License\n, • BLS\n \n \n Prime Staffing Job ID #37956884. Pay package is based on 8 hour shifts and 40.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN:Utilization Review,08:00:00-16:00:00 About Prime Staffing\n \n At Prime Staffing, we understand the importance of finding the perfect fit for both our clients and candidates. Prime Staffing utilizes a unique matchmaking approach, providing the most qualified contingent staffing to our clients, and the most competitive contracts to our workforce. Our experienced team takes the time to get to know both our clients and candidates, their needs, and preferences, to ensure that each placement is a success. \n We offer a wide range of staffing services including temporary, temp-to-perm, and direct hire placements. Our extensive network of qualified candidates includes nurses, allied healthcare professionals, corporate support professionals and executives. \n \n \n \n

\n AMN Healthcare Revenue Cycle is seeking a travel nurse RN Case Management for a travel nursing job in Bronx, New York. Job Description & Requirements\n \n • Specialty: Case Management\n, • Discipline: RN\n, • Duration: 13 weeks\n, • 40 hours per week\n, • Shift: 8 hours\n, • Employment Type: Travel\n \n Job Description & Requirements \n RN Case Manager \n StartDate: ASAP Pay Rate: $1800.00 - $2700.00 \n POSITION SUMMARY Case Manager - Typically placed on Med-Surg or Tele Floors following Internal Med and Family Med. \n POSITION DUTIES Role: Expected to have knowledge of discharge planning and making referrals. Will typically be working on a MS or Tele unit and will split the floor with a Social Worker. Must be able to function independently on the unit and working collaboratively with an interdisciplinary team and patients for discharge planning. Expected to round on the unit with physicians/team. Need to have a positive attitude, be able to critically think, and good time management skills. Utilization Review (UR) is a separate dept- UR will do insurance approvals and arranging transportation \n MINIMUM REQUIRED QUALIFICATIONS Min 1 year experience; BLS Certification, PRI (Patient Review Instrument) Certification, SCREEN Training Certification \n PRI & SCREEN certifications (can be taken online through the School of Albany- typically take a couple hours for each certification; Cost approx. $300/certification) - /> \n LENGTH OF ASSIGNMENT 13 Weeks \n SHIFT / HOURS PER WEEK 37.5 hours per week \n SYSTEMS Allscripts \n START DATE ASAP Sizzle - \n \n • Live and work in New York City\n, • Minutes from Yankee Stadium\n, • Incredible food and cultural diversity\n, • Bronx Zoo & Botanical Garden nearby\n, • Easy access to Manhattan and all NYC attractions\n, • Valuable big-city hospital experience\n, • Endless entertainment on your days off\n \n \n \n Facility Location\n \n The northernmost of New York City's five boroughs, The Bronx is one of the city's most storied communities. The Bronx is home to several universities including Fordham and City University of New York. Sports fans will want to pay a visit to Yankee Stadium, which opened its doors in 1923 and is a truly iconic facility. The Bronx has a rich arts history and is widely held as one of the places where hip hop was born. Culture seekers can check out the Hush Hip Hop Tour to see some of the historic sights where the genre blossomed. The Bronx offers a wealth of dining, sports, entertainment and cultural activities and is one of New York City's many intriguing, culturally rich communities. \n \n Job Benefits\n \n Becoming an AMN Healthcare professional gives you the incredible opportunity to gain critical career experience, work with new people, and earn a highly competitive salary—but the perks don't stop there. There are many additional benefits to enjoy, including: \n \n • Medical, dental and vision benefits\n, • Earned time off and paid holidays\n, • Paid continuing education time\n, • 401(K) retirement planning\n, • Short-term disability, life insurance, paid jury duty\n, • Access to the largest network of facilities and providers in the country\n, • Industry experienced workforce management team\n, • Licensure and certification reimbursement\n \n \n About the Company\n \n At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable. \n \n \n \n AMN Healthcare Revenue Cycle Job ID #3540493. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN Case Manager About AMN Healthcare Revenue Cycle\n \n AMN Healthcare is a leading force in the healthcare industry, committed to being the most trusted, innovative, and influential partner for healthcare organizations. With a focus on providing quality patient care, AMN Healthcare offers holistic solutions that reduce costs, streamline processes, and improve efficiencies. The company boasts over 30 years of experience and takes pride in staffing leading healthcare facilities with the nation's best travelers. As an industry leader, AMN Healthcare offers a diverse team dedicated to supporting healthcare workers and facilities, ensuring a personalized and supportive experience for both clients and candidates. \n Benefits\n \n • Medical benefits\n, • Dental benefits\n, • Company provided housing options\n, • Continuing Education\n \n

Job Description About Us At BGBx, we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Position Overview The VP, Associate Creative Director, Copy is a senior-level creative department position. The ACD is the key day-to-day point of contact and partner for Account Management in defining and executing the promotional plan for the client's business. Responsibilities • Oversight of the book of business for a brand or brands handled by his/her creative team, • In partnership with the CD/ACD, Art, ensures the quality of ideation and execution of all work across assigned brands, • Partners with Medical to maintain the highest level of scientific accuracy in development of promotional work, as well as exploration of new opportunities based upon the data, • Partners with Strategy and Account on project deliverables and objectives, • Crafts superior promotional copy, including messages, concepts, and campaigns, • Has the strategic acumen to complete the Creative Brief for conceptual assignments, and refine it with input from Creative Director, Medical, Account, and Strategy, • Creative leadership, • Leads cross-department conceptual efforts, • Takes a key role in developing and presenting new business pitches, • Sets and reinforces standards for creative excellence (STORM criteria) across the department, • Serves as a senior creative lead for the extended agency team; value recognized by the client, • Takes a leadership role on team strategic and tactical planning, • Partners with Studio, Digital, and Presentation to help establish and maintain the highest possible standards of execution for all materials across media, • Discovers and delivers enrichment opportunities for the department and the agency; enhances agency-wide initiatives such as Start Class, • Team management, • Evaluates creative ideation and execution; provides perspective for enhancement of team skill set and expertise, • Provides regular feedback, including completion of APEs, and encourages their professional development, • Responsible for team utilization and workflow (staff allocation, project timing, and budgets) and issue management, • Proactively assesses processes and people for improvement; anticipates and intervenes to prevent potential crises Skills • Exceptional creative ideation and evaluation skills, with the facility to work across media and audiences, • Routinely puts the best work on the wall in creative reviews—a go-to person for great ideas, • Expertise and understanding of the regulatory and business environment of healthcare communications, • Able to conceive and deliver strong presentations, whether on creative, strategic, or agency educational topics, • Cool under pressure, flexible thinker, able to prioritize and delegate Education/Experience • 8+ years in healthcare communications, ideally with a history of leadership in, • Large team and/or multiple brand management, • Bringing new assets from pre-launch through launch (including high-science and accelerated approval products, with cross channel campaign execution), • Cross-functional teams (combining Medical Communications, PR, Promotion, etc.), • New business pitches, • Global assignments, • Bachelor's degree preferred, • Continually pursues personal development to stay current and better understand our brands and business, • Recipient of awards for creative excellence Salary Range: $170,000 - $200,000 What We Offer At BGBx, we invest in our people because exceptional talent drives exceptional work. We provide a competitive rewards package designed to support your health, well-being, professional growth, and life outside of work. Our benefits package typically includes health care insurance, retirement plans, generous paid time off and holidays, wellness benefits, life insurance, learning and development opportunities, and other resources that support our employees throughout their careers. Additional benefits may be available based on your location. Beyond benefits, you'll find a culture built on collaboration, innovation, inclusion, and the opportunity to make a meaningful impact on healthcare and the people it serves. BGBx is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.

The Workplace Planning & Operations Coordinator supports the effective execution of workplace planning, occupancy management, and real estate operations by ensuring the accuracy of workplace data, coordinating space-related activity, and supporting planning initiatives that enable informed decision-making and operational efficiency. This role serves as a key coordination resource for maintaining occupancy records, planning documentation, reporting, and stakeholder requests, helping advance a more structured, data-driven approach to workplace operations while building foundational expertise in workplace planning and occupancy management. COMPENSATION: The Hourly rate for this position is $30.00 to $34.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here _ There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. • Coordinate workplace planning and occupancy activities in alignment with established policies, standards, and planning protocols., • Process space requests, seating assignments, office moves, and occupancy updates while maintaining accurate documentation., • Maintain occupancy plans, floor plans, seating charts, and workplace databases to support data integrity and decision-making., • Monitor occupancy changes and ensure timely updates to workplace management systems., • Maintain accurate workplace, occupancy, and utilization data across planning tools and source documents., • Prepare reports, dashboards, and summaries to support leadership visibility into space needs, trends, and occupancy changes., • Validate data inputs, identify inconsistencies, and coordinate corrections to improve reporting accuracy., • Organize and maintain planning documentation, records, and supporting materials for easy reference and audit readiness., • Serve as a responsive point of coordination for space-related requests, questions, and follow-ups from internal stakeholders., • Gather workspace requirements, clarify request details, and route items for review, approval, or action., • Communicate status updates, next steps, and required information clearly and professionally., • Track deliverables, milestones, open items, and follow-ups to support timely execution., • Prepare meeting materials, notes, action items, and project updates as needed., • Partner with GREWS team members, Facilities, IT, and stakeholders to support coordinated implementation., • Support the development, maintenance, and consistent application of workplace planning processes, templates, and procedures., • Maintain organized records for requests, approvals, moves, planning decisions, and related operational documentation., • Assist with scheduling, coordination, communications, and administrative tasks that support GREWS operations., • Identify opportunities to improve workflow consistency, documentation quality, and operational efficienc, • At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice., • 3+ years of administrative, facilities, workplace, project coordination, or related operational experience., • Strong organizational and time-management skills, with the ability to manage multiple priorities and maintain attention to detail., • Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint., • Strong written, verbal, and interpersonal communication skills. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE). High School DiplomaAssociates preferred Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on , and .

Job DescriptionPrecision. Craftsmanship. Excellence. At CUT by Wolfgang Puck, every exceptional dining experience begins with the highest-quality ingredients and the skilled professionals who prepare them. We are seeking a talented and detail-oriented Butcher to join our culinary team and play a critical role in maintaining the premium standards that have made CUT one of New York's premier fine dining destinations. This is an exciting opportunity for a culinary professional who takes pride in precision knife work, product integrity, and the art of whole-animal butchery in a fast-paced, luxury restaurant environment. What You'll Do • Fabricate, portion, trim, and prepare premium cuts of beef, veal, lamb, pork, poultry, and seafood according to CUT standards., • Inspect products for quality, freshness, and consistency., • Maintain proper yields while minimizing waste and maximizing product utilization., • Support daily production needs for service, banquets, and special events., • Ensure all products are properly labeled, stored, and rotated following FIFO procedures., • Maintain a clean, organized, and sanitary work environment in compliance with all health and safety regulations., • Assist with inventory management, receiving, and stock organization., • Collaborate closely with Chefs and kitchen leadership to support menu execution and operational excellence.What We're Looking For, • 2+ years of professional butchery experience, preferably in a high-volume or fine dining environment., • Strong knife skills and knowledge of meat fabrication techniques., • Understanding of food safety, sanitation, and proper product handling procedures., • Ability to work efficiently while maintaining exceptional attention to detail., • Strong organizational and time-management skills., • Ability to lift and move up to 50 pounds and stand for extended periods., • Availability to work flexible schedules, including evenings, weekends, and holidays.Why Join Wolfgang Puck Fine Dining Group?, • Work alongside some of the industry's most respected culinary professionals., • Opportunities for growth and advancement within a world-renowned restaurant group., • Competitive compensation., • Comprehensive benefits package., • Employee dining discounts., • A culture built on hospitality, excellence, creativity, and teamwork. If you are passionate about quality ingredients, expert craftsmanship, and being part of an elite culinary team, we invite you to apply and help deliver the exceptional standards that define CUT by Wolfgang Puck. Disclaimer: This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. Wolfgang Puck Group is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class.

Req ID: 388577 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Client Executive III to join our team in New York, New York (US-NY), United States (US). P&C Client Executive NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a P&C Client Executive Sr. Director to join our team in the Midwest, Northeast or DFW area. NTT DATA’s Insurance practice leverages deep industry expertise to provide insights, solutions, and outcomes that our customers need to succeed across all lines of Property & Casualty/Life & Annuity Insurance business. We work with our customers to provide Insurance solutions to reduce IT complexity, integrate business strategy with enabling technologies and process optimization, and find the right digital solutions to deliver superior customer services and innovation. The Client Executive needs to position themselves as a Business Partner within the customer’s senior executive suite, operating across their enterprise and focused on providing leadership on our existing engagements, and building new opportunities to deliver value-add business outcomes. The ideal candidate has 10+ years of Insurance experience, and experience working as a senior Client Partner with deep, executive-level relationships in the P&C industry. Experience in managing / being a core part of complex transformation programs and initiatives will be a significant advantage. They must leverage industry expertise and knowledge to provide the insights, solutions and outcomes our customers need to succeed in their business. This individual will work with a matrixed team, comprised of functional and technical subject matter experts (Applications, Business Consulting, BPO, Digital, Infrastructure, Cloud & Security, Data & Analytics) engaged in delivering value-added solutions, while integrating business strategy with enabling technologies and process optimization that deliver targeted business outcomes. Responsibilities • Responsible for revenue and profit goals, and effectively manage the P&L across multiple deal structures within client portfolio, • Utilize a consultative selling process and enterprise-wide account planning to drive pro-active pursuits, partnering with internal and external partners on deal / solution development that would deliver targeted business outcomes, • Engage with, and cross-sell / upsell NTT DATA’s enterprise level capabilities to our existing clients, enabling growth beyond core Insurance services, • Build collaborative relationships with Sales, Business Consultants, and Solution Architects to maximize utilization of NTT DATA offerings to meet growth plans and targets, • Engage in and oversee delivery of complex transformation programs, • Establish and manage executive client relationships with key stakeholders, • Advocate for clients on behalf of NTT DATA, and similarly advocate for NTT DATA with clients Qualifications: • Requires strategic ability to interface and successfully influence multiple C-level executives by being a business partner and trusted advisor who can operate across their business enterprise, • Understanding of leveraged delivery models, and common Insurance / BPO / Data & Analytics / Digital and Technology tools and methodologies, • Minimum of 7+ years leadership responsibility directing customer engagement activities, producing deliverables, forecasting business opportunities, delivering growth and transformation and financial (P&L) management of $25M+ books of business. A proven track record of driving sustainable growth, • Minimum of 10+ years of Insurance, across a portfolio consisting of Applications, BPO, Digital, Consulting, Infrastructure, Cloud, & Security, • Primary industry expertise in Property & Casualty, • Secondary industry expertise in Life & Annuity, • Able to travel up to 60% of the time, • Preferred base location is Midwest, New York metro or Dallas/Fort Worth #USSalesJobs About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, _. NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click_.

Job Description Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents. Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it. We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community. Job Summary Position Title: Vice President of Contracting and Network Strategy Reports to: Chief Financial Officer Job Summary: We are seeking a Vice President of Contracting and Network Strategy for a provider group would lead the development and implementation of provider network strategies, including contracting, network expansion, and provider relationships. This role involves negotiating contracts, managing Health Plan relationships, ensuring network adequacy, and aligning contracting strategies with the organization's goals. The VP holds a critical leadership role focused on building and maintaining strong provider networks, optimizing payer relationships, and aligning strategy with value-based care. Responsibilities Develop and execute provider network strategies: • This includes planning for network expansion, evaluating network adequacy, and developing strategies to address specific needs or challenges., • Develop and execute strategies that support the organization’s outpatient growth, cost-efficiency, and care delivery goals., • Align contracting and network strategy with broader organizational priorities such as value-based care, health equity, and risk-based payment models. Negotiate and manage provider contracts: • Negotiate contracts with various types of providers (hospitals, physician groups, etc.), ensuring favorable terms and compliance with regulations., • Manage and renew existing contracts, focusing on reimbursement models that support outpatient care, quality outcomes, and population health., • Ensure compliance with federal and state regulations affecting contracts, Manage provider relationships: • Establish and maintain strong relationships with providers, addressing concerns and ensuring their satisfaction with the network., • Build, expand, and maintain a high-performing outpatient provider network. Ensure network adequacy: • Analyze the network to ensure it meets the needs of members and aligns with regulatory requirements., • Analyze market trends, competitor networks, utilization data, and reimbursement patterns to inform strategy., • Use data-driven insights to improve provider performance and patient access. Develop and implement value-based payment strategies: • Work with providers to develop and implement value-based payment models that align with the organization's goals. Oversee the contracting process: • Manage the entire contracting process, from outreach and recruitment to contract initiation, amendment, and termination. Coordinate with related departments: • Work collaboratively with credentialing, provider data management, and other relevant departments to ensure smooth operations. Stay abreast of industry trends and regulatory changes: • Keep informed about current trends in contracting and network management to ensure the organization remains competitive and compliant. Qualifications • Master's degree or equivalent experience in healthcare administration, business administration, or a related field, • Strong knowledge of Provider Relations policies and procedures, • 8+ years of experience in the healthcare or managed care industry., • Strong negotiaion and communication skills, • Knowledge of healthcare regulations and compliance requirements, • Understanding of value-based payment models, • Ability to analyze data and make informed decisions, • Required to lead and manage a team of contracting professionals and other related staff., • Ability to function effectively within an ever-changing environment to meet deadlines and reprioritize as necessary, • Work requires a professional level of knowledge in health care administration, finance and clinical operations Salary: $200,000-$250,000 Equal Opportunity Employer Essen Health Care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

Job Description Job Title: Workplace Experience Ambassador Job Description As a Workplace Experience Ambassador, you will be the vibrant heartbeat of our workplace, creating memorable first impressions and seamless experiences for clients, visitors, and employees alike. This role combines high-touch customer service with operational excellence, where you will oversee daily building operations and manage front-of-house experiences. You will play a pivotal role in ensuring every interaction reflects our values, taking ownership of the complete visitor journey and coordinating with vendors and internal teams to deliver a world-class workplace experience. Responsibilities • Serve as the primary point of contact at reception, warmly greeting all visitors, clients, and employees while maintaining a professional appearance., • Oversee daily operations of the building and office space, conducting workplace inspections to maintain cleanliness, functionality, and safety compliance., • Coordinate event setups and room configurations, supervising venue preparation and breakdown, managing catering and AV/VC requests, and liaising with security and vendor teams., • Manage relationships with service providers including cleaning, maintenance, and security vendors to ensure seamless service delivery., • Handle meeting room management from booking coordination to setup and reset, including inventory management and utilization reporting., • Support office moves, seating arrangements, and space planning initiatives by maintaining accurate floor plans and coordinating with project management and IT teams., • Oversee visitor management protocols, including security pass issuance, host notifications, and guest escort services., • Maintain inventory and manage supplies for furniture, equipment, pantry items, and office consumables., • Process incoming and outgoing mail, manage package deliveries, and coordinate courier pickups. Essential Skills • Minimum 3 years of experience in facilities coordination, workplace services, or a similar front-of-house role within a corporate office environment., • Strong organizational and multitasking abilities with meticulous attention to detail., • Excellent communication and customer service skills with the ability to interact professionally with diverse stakeholders., • Proven ability to coordinate effectively across teams to achieve seamless service delivery., • Basic understanding of building systems such as HVAC, electrical, plumbing, and lighting., • Proficiency with Microsoft Office suite and workplace management tools, such as ServiceNow or Corrigo., • Demonstrated problem-solving skills with the confidence to respond quickly to issues., • Physical capability to lift 30-50 pounds and remain mobile throughout the workday. Additional Skills & Qualifications • Experience ensuring compliance with health and safety regulations., • Familiarity with space planning software and seating management systems., • Experience in event coordination or hospitality management., • Knowledge of procurement platforms such as Amazon Business., • Track record of implementing service improvements or innovative solutions. Work Environment This position offers a shift from Monday to Friday, 8:00 am to 5:00 pm, with street parking available. The work environment is dynamic, leaning towards hospitality, and involves sitting at a receptionist desk. Interviews will be conducted virtually. This role has the potential to transition from temporary to permanent status. Job Type & Location This is a Contract position based out of New York, NY. Pay and Benefits The pay range for this position is $28.00 - $28.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in New York,NY. Application Deadline This position is anticipated to close on Sep 3, 2026. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

COMPANY OVERVIEW Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs— Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted – but encouraged and embraced. Journeys is an attitude you can wear. Journeys is always looking for great people to join our team! For more information check out: _ WHY WORK FOR JOURNEYS? • We celebrate and reward success!, • Rapid promotion opportunities for top performers - we promote from within, • We are a family with an _, • We encourage you to embrace your individuality, • You get to work in a fun environment with the coolest people around, • We conduct business with integrity and passion, • Excellent benefits and employee discount, • Compensation includes base pay, sales commission, and bonus potential* JOB SUMMARY To assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and to protect company assets. ESSENTIAL JOB FUNCTIONS • Meet and exceed store and personal sales goals and standards of performance, • Assist in recruiting and hiring of high caliber employees with in-store needs, • Assist in training and developing a successful sales team, • Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices, • Ensure that all company initiatives are properly implemented and to the standard of the company direction, • Recognize talented staff and develop them for growth within the company, • Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence, • Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence, • Effectively communicate all store needs to Store Manager and Manager In Training, • Resolve customer issues effectively, • Provide a fun, full service experience to all customers, • Complete bank deposits, • Understand the Journeys culture and demonstrate it to the team JOB REQUIREMENTS • Prior retail management experience preferred, • 6–12 months retail sales experience, • Excellent interpersonal and customer service skills, • Desire to succeed in fast-paced retail environment, • Willingness to learn, • Completion of all training programs leading up to Co-Manager position or equivalent training, • Ability to work 45 hours per week, • Ability to work night and weekend shifts, • Ability to climb, reach, bend, and lift up to 50 pounds, • Stand for long periods of time, • Must be at least 18 years of age*, • Age requirements for full-time employment may vary based on state PAY AND BENEFITS Check out the following website for more information on all our awesome benefits: _ *The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory. For clarification, refer to _ PRE-APPLICATION DISCLOSURES Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination. All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email _ or call (615) 367-7467. Genesco’s employment practices will continue to be directed toward full utilization of all available human resources. We believe that this approach to our human resources is not only legally and morally proper, but also is an intelligent and economic business practice.

Vice President Infrastructure Engineering Practice Leader US-NY-New York Job ID: 2024-3011 # of Openings: 1 Category: Civil/Structural Engineering The LiRo Group Overview We have an immediate need for a Vice President - Infrastructure Engineering Practice Leader based in our New York City office. This is a senior leadership role responsible for growing and coordinating LiRo-Hill's Infrastructure Engineering Practice across regional markets including New York City, New York State, New Jersey, and New England. Come join our team. We are looking to strengthen our infrastructure leadership through the addition of a highly experienced, market-facing practice leader with strong credibility in the New York City, New Jersey, and broader Northeast transportation and public infrastructure markets. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions to public and private sector clients. LiRo-Hill is a 1,100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston, and Edison, NJ. This position represents a unique opportunity to lead a growing infrastructure platform backed by established regional teams, multidisciplinary resources, and long-standing public agency relationships throughout the Northeast. We are seeking a senior infrastructure leader with strong regional market experience, established public agency relationships, and the ability to lead multiple practice areas through trusted local leads. The role is expected to provide strategic direction, client leadership, technical credibility, and operational oversight for infrastructure services that may include bridge engineering, roadway and highway design, traffic engineering, hydrology and hydraulics, bridge inspection, load rating, rehabilitation, and related transportation infrastructure services. This is a seller-doer executive leadership role for someone who can grow the practice, strengthen client relationships, mentor senior regional leaders, and help position LiRo-Hill for larger and more strategic infrastructure opportunities across the Northeast. Responsibilities Lead the growth, coordination, and strategic direction of LiRo-Hill's infrastructure engineering practice across NYC, New York State, New Jersey, and New England. Serve as a senior client-facing leader for infrastructure opportunities with agencies, authorities, municipalities, and public-sector clients across the greater New York, New Jersey, and Northeast markets. Provide leadership across transportation and infrastructure service areas, including bridge, roadway/highway, traffic, hydrology and hydraulics, bridge inspection, load rating, rehabilitation, and related civil/structural infrastructure work. Support and guide regional infrastructure leads, including local bridge and transportation leaders, while maintaining accountability for growth, quality, staffing, and financial performance. Lead and support business development efforts, including client engagement, pursuit strategy, teaming, proposal development, interviews, and industry participation. Oversee project delivery performance for infrastructure assignments, including scope, schedule, budget, staffing, quality, risk management, and client communication. Coordinate multidisciplinary resources across LiRo-Hill's civil, structural, transportation, architecture, MEP, environmental, and construction management teams. Strengthen internal standards, technical delivery practices, QA/QC processes, and resource sharing across offices and regions. Mentor, develop, and recruit senior technical and project management staff to support continued growth of the infrastructure practice. Monitor and manage utilization, project financial performance, backlog, forecasting, and staffing needs in coordination with department and regional leadership. Represent LiRo-Hill at industry events, professional organizations, agency meetings, and strategic client engagements. Qualifications Bachelor of Science in Civil Engineering, Structural Engineering, or a related engineering discipline; Master's degree preferred. 15+ years of progressive infrastructure engineering experience, with significant leadership responsibility in transportation, bridge, roadway, or related public infrastructure markets. Professional Engineer (PE) license required; New York PE strongly preferred. Additional licensure in New Jersey, Massachusetts, or other Northeast states is a plus. Strong experience in the New York, New Jersey, or broader Northeast infrastructure market, with established relationships and credibility with relevant city, state, authority, and regional public agency clients. Demonstrated success leading business development, client relationships, major pursuits, and growth of engineering services or practice areas. Strong understanding of bridge, roadway, transportation, inspection, rehabilitation, and related civil/structural infrastructure delivery. Proven ability to lead senior professionals, manage through regional leads, and develop high-performing technical and project delivery teams. Strong project management and operational background, including staffing, financial performance, risk management, and quality oversight. Excellent written, verbal, presentation, leadership, and organizational skills. Ability to work collaboratively across offices, disciplines, and regions while leveraging a broad technical bench. We are committed to your success, and we invest in your growth and development to unlock your full potential. Competitive Total Compensation Package Employee- Only Stock Purchase Plan Mentoring programs Continuing Education Program Employee referral bonus Volunteer/Industry association opportunities Our Culture: We believe in the power of collaboration. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential. We offer a comprehensive benefits package and a positive work environment Compensation: Minimum: $225,000; Maximum: $275,000. The range provided is the salary that the Firm in good faith believes at the time of this posting is willing to pay for the advertised position. Exact compensation will be determined based on the individual candidate's qualifications and location. The selected candidate must be authorized to work in the United States; Visa sponsorship is not available for this role. LiRo-Hill is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability. #ID22 #ZR22 Compensation details: 195000-250000 Yearly Salary PId87b8c556e78-37820-35686372

Asset Manager – Commercial Real Estate Location: New York, NY (In-Office, 5 Days/Week) Employment Type: Full-Time Reports To: Founder / CFO Company Overview We are a growth-oriented real estate investment firm overseeing a portfolio of industrial properties, including warehouse, distribution, and light manufacturing assets across multiple markets. We are seeking an experienced Asset Manager to join our team in New York and take ownership of portfolio performance, investor reporting, and strategic execution across our industrial holdings. Our platform runs on a lean, systems-driven back office — this role will own the tools and processes that keep it running, not just the numbers. Position Summary The Asset Manager will be responsible for the day-to-day financial, operational, and strategic oversight of a portfolio of industrial real estate assets, working closely with property management, an outsourced back-office/accounting team, leasing, legal, and capital markets partners to maximize asset value and investor returns. This role requires a highly analytical, detail-oriented professional with strong industrial real estate fundamentals, deal experience, and the ability to manage multiple workstreams, systems, and stakeholders simultaneously — including a comfort level running the CRM/workflow platform that coordinates the team, not just consuming reports out of it. This is an in-office position at our New York office. Key ResponsibilitiesPortfolio & Financial Management • Own the financial performance of an assigned portfolio of industrial properties (warehouse, distribution, light manufacturing, flex/R&D), including budgeting, forecasting, and variance analysis., • Develop and maintain detailed financial models (cash flow, IRR, equity multiple, sensitivity analysis) for hold/sell, refinance, and capital improvement decisions., • Review and approve annual operating budgets and capital expenditure plans in coordination with property management teams., • Monitor property-level KPIs specific to industrial assets (occupancy, NOI, clear height and loading utilization, rent roll trends, NNN expense reconciliations) and identify opportunities to enhance performance., • Review monthly, quarterly, and annual financial statements and reporting packages prepared by the accounting/back-office team for accuracy and alignment with underwriting assumptions before they’re finalized.Operations, Systems & Team Coordination, • Serve as the primary point of contact and quality-control checkpoint for an outsourced back-office/property-administration team, routing incoming requests, reviewing completed work, and resolving exceptions., • Own and maintain the firm’s CRM/task-management platform (e.g., Monday.com, Asana, Airtable, or similar), including building and refining boards, dashboards, and automations that keep reporting, lease administration, and vendor/tenant workflows on schedule., • Manage relationships with outside technical vendors/consultants engaged to build or extend platform functionality — translating business requirements into clear scope, testing and QA’ing deliverables before rollout, and directing prioritization of the build queue., • Maintain and improve internal process documentation and training materials (SOPs, onboarding guides, workflow playbooks) so procedures stay current as the portfolio and team evolve.Lease Administration & Leasing Strategy, • Review, negotiate, and abstract industrial lease agreements, amendments, and renewals in coordination with legal counsel and leasing brokers., • Develop leasing strategies for vacant space, including market positioning, tenant targeting, and rent structuring specific to distribution, warehouse, and light manufacturing users., • Evaluate tenant creditworthiness and lease economics (TI allowances, free rent, escalations, options, NNN reimbursements) for new and renewal deals., • Assess building specifications relevant to industrial tenants (clear height, column spacing, dock/trailer ratios, power capacity, truck court depth) as part of leasing and retenanting strategy., • Track lease expirations, renewal options, and critical dates across the portfolio.Investor & Stakeholder Relations, • Prepare and give final sign-off on investor reporting packages, including quarterly performance updates, distribution notices, and asset-level summaries, prior to distribution., • Draft and coordinate investor communications related to acquisitions, dispositions, refinancings, and capital events., • Serve as a primary point of contact for joint venture partners and institutional investors regarding asset performance and strategic decisions.Transactions & Legal Document Review, • Review LLC operating agreements, purchase and sale agreements, loan documents, and guaranty agreements, flagging key business terms for internal stakeholders., • Manage the disposition process for assets identified for sale, including marketing coordination.Capital Projects & Property Oversight, • Track capital improvement project budgets and costs, coordinating with our in-house construction team on scope and timeline; confirm any outside vendors carry appropriate insurance coverage before work begins., • Direct our in-house property management team to ensure operational efficiency, tenant satisfaction, and compliance with lease and regulatory requirements.Risk Management & Compliance, • Serve as a primary point of contact with lenders on loan covenant compliance, refinancing processes, and workout/restructuring conversations when a loan needs attention., • Monitor insurance coverage, property tax assessments, and compliance with loan covenants across the portfolio., • Identify and escalate risks related to tenant defaults, litigation, environmental issues, or regulatory changes., • Ensure timely and accurate compliance with lender and investor reporting requirements.QualificationsRequired, • Minimum 5 years of experience in real estate asset management, investment analysis, or a related role (private equity real estate, institutional ownership, or REIT experience preferred)., • Bachelor’s degree in Real Estate, Finance, Business, Economics, or a related field., • Strong proficiency in financial modeling and Excel., • Demonstrated experience reviewing and interpreting commercial lease agreements and legal documents (operating agreements, PSAs, loan documents)., • Strong background/experience in core accounting functions., • Hands-on experience administering a CRM, project-management, or workflow-automation platform (e.g., Monday.com, Asana, Salesforce, Airtable, or similar) — building views, automations, and dashboards yourself, and/or directing outside developers or consultants who build them, not just using the end product., • Experience coordinating with and quality-checking the output of an outsourced or offshore accounting/back-office service provider., • Excellent written and verbal communication skills, with experience drafting investor-facing materials., • Ability to manage multiple projects, systems, deadlines, and stakeholders in a fast-paced environment., • Working knowledge of a property management software platform (e.g., AppFolio, Yardi, MRI, or Argus Enterprise)., • Must be able to work in-office five (5) days per week in New York, NY.Preferred, • Direct experience managing warehouse, distribution, or light manufacturing assets., • Familiarity with joint venture and private equity real estate fund structures., • Experience working directly with institutional investors or capital partners., • Experience building or maintaining SOP/process documentation for a lean or scaling operating platform., • MBA, CFA, or CCIM designation a plus.Work Schedule This role requires in-office presence in New York, NY five (5) days per week. This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, or responsibilities associated with the role.

Job Description Mission Statement Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. Position Overview The Certified Recovery Peer Advocate requires someone who is culturally aware and sensitive to the needs of the targeted population, possess excellent computer skills, be able to function as a part of an inter-disciplinary team and have understanding of therapy and group work rooted in evidenced based approaches for intervention and management strategies. Certified Recovery Peer Advocate services are peer-delivered services with a rehabilitation and recovery focus. They are designed to promote skills for coping with and managing behavioral health symptoms while facilitating the utilization of natural resources and the enhancement of recovery-oriented principles (e.g. hope and self-efficacy, and community living skills). The Certified Recovery Peer Advocate uses trauma-informed, non-clinical assistance to achieve long-term recovery from a behavioral health disorder. Under supervision of the Program Director, the requirements listed below represent the knowledge, skill, and/or ability required. The provider ensures strengths based, person centered quality of care provided in a culturally and linguistically meaningful therapeutic environment. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job. The functions below outline the general responsibilities associated with this position. Each of these functions is considered critical to effective department operations and our Mission. It is expected that all staff in this position will have satisfactory attendance and will perform these functions as assigned in a competent, cooperative, and timely manner. The Job Description will be reviewed periodically for accuracy and/or adjusted according to business necessity. Key Essential Functions • Provide rehabilitative and recovery-oriented interventions for clients diagnosed with substance disorders., • Help promote skills for coping and managing behavioral health symptoms., • Provide relapse prevention planning., • Conduct assessment and groups specific to substance abuse and dependency., • Utilize motivational interviewing and other evidence-based practices (EBP) while working with individuals at different stages of change to help individuals reduce use/abstain from substance use., • Work as a member of multidisciplinary treatment team that practices client centered and holistic care; accompany clients to appointments and complete warm handoff referrals, including health homes services., • Communicate effectively with clients and collateral contacts and conduct outreach for care coordination., • Provide advocacy services for clients, including assisting individuals obtain benefits and entitlements, food, housing, and access appropriate care in the community., • Conduct interim visits with individuals after a discharge from a hospital, rehab, or inpatient stay to facilitate community tenure and increased readiness while waiting for the first post-discharge visit with a community-based mental health provider., • Assist in the selection and utilization of self-directed recovery tools such as relapse prevention planning., • Connect individuals to self-help groups in the community., • Provide recovery education and counseling to individuals and their family members., • Provide transitional support bridging from an institution (jail, hospital, rehab) to an individual’s home., • Provide preventative and crisis support services., • Provide parent skills development and training., • Conduct groups with families to strengthen social skills, decrease isolation, provide emotional support and create opportunities for ongoing natural support., • Participate in staff and organizational meetings as requested for care coordination and development of policies and procedures., • Maintain compliance with all organizational policies and procedures., • Facilitate and co-facilitate EBP groups., • Participate as member of the EBP groups’ curriculum development process., • Complete office duties as needed/required., • Complete wellness, health promotions activities., • Follow-up with the individual and the individual’s family/support network to confirm linkage to Care Coordination, outpatient treatment or other community services., • Perform additional relevant duties as requested by supervisor/management., • Follows established policies and procedures. Requirements • High school diploma or GED, • Must possess current Certified Recovery Peer Advocate certification., • Provisional certification will be accepted and must obtain full certification within six (6) months from the date of hire., • Must obtain Mandated reporter (2 hours) training/certificate within thirty (30) days., • Website info: https://nysmandatedreporter.org/TrainingCourses.aspx, • Must obtain training/certification within thirty (30) days of hire., • Domestic Violence

Must have experience in Project accounting, preferably in Construction. Operational & Financial Analysis • Analyze financial and operational data to identify trends, risks, and opportunities for improvement, • Conduct resource utilization and gap analyses to support workforce planning and efficiency, • Perform quality control reviews of billing and invoicing processes to ensure accuracy and consistency Reporting & Data Management • Develop, maintain, and distribute recurring reports and dashboards on key metrics (e.g., staffing, productivity, forecast accuracy, attrition, and operating costs), • Own and maintain workforce and support datasets across systems, ensuring data integrity and accessibility, • Monitor KPIs and proactively identify anomalies, trends, and data quality issues Process Improvement & Optimization • Evaluate current business processes and identify opportunities for optimization and automation, • Create process maps, workflows, and documentation for both current and future-state operations, • Partner with stakeholders to implement process improvements and track impact, • Support ad hoc analysis and reporting requests, • Review and analyze all project billings with particular scrutiny given to CM projects, • Audit CM project accounting procedures. Documenting and developing new procedures as needed to ensure accurate accounting practices, • Serve as the primary contact and liaison between other company office locations (Los Angeles, Hamptons, Miami, etc.) and the accounting department, • Observe, record and analyze operational findings to identify performance improvement opportunities, • Auditing subcontractor payments to ensure accuracy and timeliness, • Perform resource utilization and gap analysis, • Verifying insurance requirements

Position Summary TEI Group is seeking an experienced and highly organized Dispatch Manager to coordinate and oversee the daily deployment of field personnel supporting elevator maintenance. The Dispatch Manager is a critical link between TEI Group's field workforce, superintendents, customers, and internal departments. The Dispatch Manager is responsible for coordinating and managing the flow of service calls, personnel, and resources to ensure efficient operations and timely service delivery in all areas. The successful candidate will thrive in a fast-paced elevator maintenance environment, have exceptional communication and organizational skills, and be comfortable making real-time decisions when project priorities, staffing requirements, or field conditions change. Essential Responsibilities • Manage the daily dispatch and scheduling of elevator mechanics, helpers, and other field personnel., • Assign personnel based on qualifications, experience, project requirements, location, availability, and operational priorities., • Monitor daily attendance, call-outs, vacations, absences, overtime, and staffing requirements., • Make real-time adjustments to field assignments to address staffing changes, project delays, emergencies, and changing priorities., • Maintain accurate and up-to-date dispatch schedules and field assignment records., • Ensure field personnel receive the information necessary to report to the correct jobsite and perform their assigned work., • Communicate schedule changes, project updates, and operational issues promptly to field personnel and management., • Coordinate emergency and priority assignments while minimizing disruption to scheduled activities., • Maintain strong working relationships with field employees and promote accountability, professionalism, and effective communication., • Ensure dispatch practices support TEI Group's safety policies, quality standards, and operational procedures., • Identify opportunities to improve dispatch procedures, workforce utilization, communication, and operational efficiency., • Manage, coach, and provide day-to-day leadership to direct reports, to ensure consistent performance, accountability, professionalism, and adherence to TEI Group policies and procedures., • Establish clear performance expectations for direct reports and provide ongoing feedback, guidance, and support to promote individual development and operational effectiveness., • Monitor the performance of Dispatchers, address performance concerns in a timely and appropriate manner, and work with the Service Manager and Human Resources, as applicable, on performance improvement matters., • Conduct and participate in annual performance review discussions with direct reports, providing constructive feedback, recognizing accomplishments, identifying development opportunities, and establishing performance goals for the coming year., • Perform additional duties and responsibilities as assigned by management. Qualifications • 3–5+ years of experience in dispatch, construction operations, field coordination, workforce scheduling, or a related position., • Elevator industry experience strongly preferred., • Demonstrated history of effectively managing people., • Strong understanding of elevator maintenance and project scheduling., • Exceptional organizational and time-management skills., • Excellent verbal and written communication skills., • Strong problem-solving and decision-making abilities., • Ability to manage multiple projects, priorities, and personnel assignments simultaneously., • Ability to remain calm and make sound decisions in a fast-paced environment., • Strong attention to detail and follow-through., • Proficiency with Microsoft Office, particularly Outlook and Excel. Performance Expectations Success in this position will be measured by the Dispatch Manager's ability to: • Maximize utilization of available field personnel., • Minimize unnecessary downtime and scheduling conflicts., • Respond quickly and effectively to field and customer needs., • Maintain accurate manpower, attendance, and dispatch records., • Establish clear communication between TEI Group's office and field operations., • Support a safe, professional, and productive work environment., • Continuously improve dispatch and workforce-coordination processes., • Effectively lead, develop, and hold Dispatchers and other direct reports accountable for their performance and responsibilities., • Provide regular, constructive feedback and address performance issues promptly and professionally., • Conduct meaningful annual performance review discussions that recognize achievements, identify areas for improvement, and establish clear goals and expectations., • Build a high-performing dispatch team that demonstrates strong communication, responsiveness, accountability, and customer service., • Develop and maintain positive, professional relationships with direct reports, field employees, peers, customers, and management. Equal Opportunity Employer TEI Group is an equal opportunity employer. We are committed to providing a professional workplace where employment decisions are based on qualifications, experience, performance, and business needs in accordance with applicable federal, state, and local laws.

Owners Rep – Onsite Construction Manager Utility Scale Solar Site Upstate NY Compensation: $70-$80/hr + Per Diem + Truck Company Profile: Owners Rep needed with a Construction Management/Superintendent background to oversee an EPC building a utility scale solar site for a contract to hire position with a well-respected Owner Operator of utility scale sites. Owners Rep - Construction Manager: The Construction Manager is responsible for safety reporting, communication with internal and external stakeholders, onsite activity management, physical work of Owners vendors at the project site, to ensure compliance with applicable law and company policies, as well as contractual, industry, and regulatory requirements. Responsible for ensuring that the EPC Contractor complies with all aspects of site safety program and requirements. Acts as a liaison between project personnel, contractors, vendors, and public entities at the job site and is responsible for ensuring the safety of all employees and visitors. Also includes oversight of transfer of Care, Custody, and Control of Owner Furnished Equipment. · Onsite Management: Ensure construction is in accordance with the scope of work, Industry Standards, Applicable Law, and Applicable Permits. Supervise on-site activities and ensure the following is being effectively managed by the EPC Contractor: o Safety, quality, and environmental compliance. o Adherence to approved scope, housekeeping requirements and work rules. o Labor productivity, work crew assignments, tooling, parts, and supplies. o Material and equipment laydown, storage, and maintenance. o Project logistics, coordination, and interferences. o Adherence to permits, road maintenance agreements and landowner requirements. · Project Planning Support: Attend Pre-construction meetings and help develop project execution plans, construction schedules, and budgets with the Construction Project Manager. Ensure project objectives are clearly defined and aligned with company goals. Coordinate with the Development Engineer on specifications and technical questions in planning stages. Conduct EPC Agreement and IFC drawing page-turns with Project Site Team. Ensure Contractor documentation meets contract requirements for deliverables. · Team Leadership: Train, mentor, and manage on-site construction team personnel and Contractors. Foster a collaborative and efficient work environment to achieve project goals. · Schedule Management: Understand the Contractors construction sequence and strategize to align contactors schedule with the deliverables required to achieve major project and financial milestones. · Resource Allocation: Coordinate the allocation of personnel to meet project requirements. Optimize resource utilization to achieve project milestones efficiently. · Day to Day: Facilitate site project meetings. Monitor progress. Enforce safety protocols. Resolve onsite obstacles. · Vendor and Supplier Interaction: Assist Construction Management to track the Owner Furnished Equipment (OFE) deliveries to site. Ensure EPC Contractor and Suppliers report delivery delays that impact the schedule and OFE damages are tracked and reported to the OFE Supplier in accordance with the EPC Agreement and Equipment Supply Agreements (ESA). Facilitate meetings with EPC Contractor and OFE Suppliers. · Issue Resolution: Identify and address any project-related challenges or obstacles that may impact timelines or quality. Collaborate with cross-functional teams to develop and implement solutions. · Budget Management: Ensure adherence to financial plans to implement cost-saving measures where appropriate. · Reporting: Provide regular progress updates; including construction schedule and any issues that may impact the project. · Health and Safety: Uphold a strong safety culture on-site ensuring compliance with safety regulations and promoting safe work practices. Conduct safety meetings, drills, and training sessions to minimize risks. The Construction Site Manager has overall responsibility for ensuring that all Contractors abide by the terms and conditions of their agreement with the project as well as the local, state, and federal health and safety standards applicable to the project site. · Environmental Compliance: Ensure that construction practices align with company Environmental, Health and Safety Operating Principle and with company EHMS policy in regard to regulations and sustainability goals. · Quality Assurance: Implement an effective quality program for each assigned project. Assist Construction Management in quality control processes to ensure solar projects meet industry standards, manufacture specifications, and applicable code requirements. Attend Pre-Construction Alignment Meetings, First Build, and Golden Row Inspections. Ensure EPC Contractor documentation meets EPC Agreement requirements for deliverables. Conduct regular inspections to identify and address any deviations. · Stakeholder Communication: Serve as the primary point of contact for on-site project communications. Maintain open and effective communication channels with project teams, Contractors, Suppliers, and regulatory agencies. Qualifications: · 3 years of Construction Management experience · 3-10 Years Experience with Utility Solar Energy · Experience working for an EPC Construction Contractor, CM Consulting Firm, Engineering Firm · Experience leading complex internal / external teams, building consensus and driving project and corporate initiatives · Experience working with EPC Contracts, Subcontracts · General Contractors license a plus · OEM Construction experience preferred

Job Description Job Overview We are seeking a detail-oriented, knowledgeable, and motivated Licensed Practical Nurse (LPN), specializing in Home Care with a focus on compliance and chart review. This role involves ensuring accurate medical documentation, adherence to CMS (Centers for Medicare & Medicaid Services) Standards, and maintaining high-quality patient care through meticulous review processes. The ideal candidate will possess strong clinical knowledge, familiarity with Home Health coding, and experience in utilization review within Home Health settings. Duties • Review and analyze OASIS (Outcome and Assessment Information Set) data for accuracy, completeness, and compliance with regulatory standards., • Conduct thorough audits of medical records to ensure documentation aligns with Medicare requirements and NCQA (National Committee for Quality Assurance) standards., • Utilize EMR (Electronic Medical Record) systems such as HCHB (Home Care Home Base) to extract, review, and document clinical data efficiently., • Collaborate with, educate, and train clinical staff to verify proper documentation of patient assessments and treatments., • Apply knowledge of coding classifications for accurate medical management documentation., • Support compliance initiatives by identifying documentation deficiencies and recommending corrective actions. Qualifications • Valid licensure as a Licensed Practical Nurse with current state certification., • Strong knowledge of Medicaid/Medicare regulations and guidelines, • Proven experience in Certified Home Health Agency (CHHA), and nursing environments., • Familiarity with EMR/EHR systems, including HCHB., • Excellent attention to detail with the ability to review complex medical records accurately while maintaining confidentiality under HIPAA guidelines. Join our team as we uphold the highest standards of clinical documentation and compliance in home health care delivery! Salary commensurate with experience. \nCompany Description Company Overview Excellent Home Care Services delivers certified, compassionate home health care across multiple communities. Dedicated to excellence and integrity, our mission is to enhance our patients' quality of life where they are most comfortable—at home. Company Overview\nExcellent Home Care Services delivers certified, compassionate home health care across multiple communities. Dedicated to excellence and integrity, our mission is to enhance our patients' quality of life where they are most comfortable—at home.

The Role: Customer Success Managers are responsible for providing world-class strategic partnerships to our end clients. This role will serve as a trusted advisor to the customer, ensuring a deep knowledge of the customers’ business enabling us to provide value added solutions. This CSM should possess acute domain knowledge as well as a strong understanding of how Provider Organizations, Hospital Systems, or Health plans operate to facilitate an optimal CSM-customer partnership. Clinical delivery or applications experience is a bonus. Customer Success Managers ensure optimal adoption of PointClickCare technology, align our product’s capabilities with organizational goals, and maintain long term strategic relationships. In this role you serve as the primary point of contact with responsibilities that include: identification of performance improvement opportunities and scaling out best practices, building long-term account plans and execution, identification of training + education needs, reconciling business and product challenges, working with the market leadership on market or other relevant initiatives, providing ongoing consultative support Key Responsibilities: · Manage strategic partnerships with clients, serving as the main liaison. · Proactively pinpoint opportunities for enhancing customer performance using comprehensive data analysis. · Cultivate collaboration among affiliated clients, facilitating the exchange of success stories and fostering customer-to-customer cooperation. · Serve as a reliable advisor to clients, promoting the adoption of solutions, ensuring alignment with operational goals, and delivering measurable value. · Craft and deliver narratives on product utilization to illustrate ROI to clients, while also identifying avenues for further adoption and value realization. Qualifications & Skills • 2-5 years of experience in healthcare, preferably within health systems, hospitals, or acute care settings, or relevant industry exposure., • Must have exposure to healthcare organizations., • Possess strong written and verbal communication abilities., • Demonstrate excellent organizational, project management, and time management skills, • Exhibit strong relationship-building, teamwork, and collaboration capabilities., • Display strategic thinking accompanied by robust analytical skills and a keen sense of urgency in delivering solutions., • Experience with CRM tools and strategic thinking with analytical skills., • Experience with SaaS or EHR is advantageous; entrepreneurial spirit is a strong bonus. Travel: 30% travel expected. Territory is Southeastern US based, with occasional travel to headquarters in Toronto, Canada. #LI-SG1 #LI-Remote$118,000 - $132,000 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $118,000 - $132,000 (Exempt)+ bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $118,000 - $132,000 (Exempt)+ bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

INNERGY is transforming the woodworking industry with purpose built, cloud based ERP software designed exclusively for custom manufacturers. Our platform helps businesses operate smarter, faster, and more efficiently while seamlessly connecting design, production, and delivery for teams creating architectural millwork, cabinetry, and casework. What truly sets INNERGY apart is our people. Founded in 2016, we are a globally distributed team of 200 plus professionals united by deep software expertise and a shared passion for solving meaningful, real world problems. We value collaboration, creativity, and ownership, and we are intentional about building not only powerful products, but also a culture where people feel supported, heard, and inspired to do their best work. With strong momentum and the recent acquisition of Microvellum, a trusted leader in design to manufacturing solutions for the woodworking industry, INNERGY is entering an exciting new phase of growth. This combination expands our capabilities, deepens our industry impact, and accelerates our vision of delivering a truly connected, end to end platform for custom manufacturers. As we scale thoughtfully and bring together top talent and new perspectives, this is a unique opportunity to join a company where your work will have visible impact, your ideas will help shape decisions, and your contributions will play a meaningful role in defining the future of a fast evolving product, team, and industry. The Director of Customer Enablement is responsible for building and leading INNERGY's customer enablement strategy across the entire post-sale customer journey. This leader will ensure both customers and Customer Experience teams have the knowledge, resources, and confidence to successfully adopt, implement, and maximize the value of INNERGY's solutions. Success in this role requires a strategic leader who can combine product expertise, customer enablement best practices, learning and development, cross-functional leadership, analytics, and operational execution to build a world-class Customer Enablement function that scales alongside the business. This individual will own the strategy, programs, content, and operational framework that enable employees and customers realize the full value of INNERGY's products throughout the customer lifecycle. Responsibilities Product Enablement Strategy • Develop and execute INNERGY's customer enablement strategy across the entire post-sale customer lifecycle., • Define how Customer Success, Professional Services, Onboarding, Customer Support, and customers are enabled to successfully adopt and utilize INNERGY's products., • Build scalable, repeatable enablement programs that improve product proficiency, adoption, utilization, and customer outcomes., • Establish a clear customer enablement roadmap aligned with Product, Customer Experience, and company priorities., • Define, monitor, and report on KPIs that measure enablement effectiveness and business impact., • Ensure all enablement initiatives support INNERGY's mission of creating Raving Fans. Internal Customer Experience Enablement • Serve as the primary enablement partner for Customer Success, Professional Services, Onboarding, and Customer Support., • Develop role-based product learning paths for post-sale employees., • Build structured onboarding and continuous learning programs for new and existing Customer Experience team members., • Create internal product certifications and proficiency programs., • Develop and maintain product playbooks, process documentation, job aids, FAQs, demonstration assets, and best-practice resources., • Ensure post-sale employees possess the knowledge and confidence to guide customers effectively and consistently., • Partner with Customer Experience leaders to identify product knowledge gaps and address them through targeted enablement., • Foster a culture of continuous learning, accountability, customer advocacy, and the creation of Raving Fans. Customer Product Enablement & Adoption • Design and deliver scalable customer-facing enablement programs that improve adoption throughout the customer lifecycle., • Develop learning resources supporting onboarding, implementation, go-live, adoption, optimization, and expansion., • Create product training, webinars, digital learning assets, walkthroughs, office hours, videos, and self-service resources., • Partner with Customer Success to identify customers or segments requiring additional enablement., • Lead targeted adoption campaigns focused on underutilized or strategic product capabilities., • Ensure customer-facing content is practical, relevant, and aligned with how customers use INNERGY solutions in their businesses., • Increase customer confidence, product proficiency, satisfaction, retention, advocacy, and long-term customer success. Product Release Readiness • Partner closely with Product to ensure Customer Experience teams and customers are fully prepared for new releases and product enhancements., • Establish a consistent release readiness process across the post-sale organization., • Translate technical product updates into clear, actionable guidance for internal teams and customers., • Develop release briefings, FAQs, training materials, videos, product guides, and customer enablement assets., • Coordinate release communications across Product, Marketing, Customer Experience, Sales, and Engineering., • Assess enablement impacts and identify risks associated with product changes., • Gather post-release feedback and continuously improve future release and enablement processes. Product Knowledge Management • Own the customer enablement content ecosystem supporting both Customer Experience teams and customers., • Establish governance standards for creating, organizing, reviewing, and maintaining enablement content., • Ensure content remains accurate, current, searchable, and easily accessible., • Maintain product documentation, knowledge articles, FAQs, guides, videos, training materials, and release resources., • Identify outdated or ineffective content and lead continuous improvement initiatives., • Partner with Product and Customer Support to improve documentation quality and self-service resources. Cross-Functional Leadership • Serve as the primary connection point between Product and the Customer Experience organization., • Build strong partnerships across Product, Customer Success, Professional Services, Onboarding, Customer Support, Marketing, Sales, and Engineering., • Represent the needs of customers and post-sale teams during product planning and release readiness discussions., • Ensure enablement priorities align with customer needs, operational readiness, and business strategy., • Partner with the Marketing Education team to maintain a clear distinction between customer product enablement and strategic industry education., • Promote consistency across all customer-facing product messaging and educational content., • Influence cross-functional stakeholders and drive alignment without relying solely on direct authority. Analytics & Continuous Improvement • Measure enablement effectiveness using operational, customer, learning, and product data., • Track key metrics including product adoption, feature utilization, training participation, proficiency, time-to-value, support trends, and customer satisfaction., • Identify relationships between enablement participation and customer outcomes., • Leverage customer feedback, employee feedback, support trends, and adoption data to continuously improve enablement programs., • Provide regular reporting, recommendations, and insights to Customer Experience leadership and executive leadership., • Identify opportunities to leverage automation, AI, and emerging technologies to improve enablement effectiveness and scale self-service capabilities. Team & Program Leadership • Build and lead a high-performing Customer Enablement function., • Establish clear team priorities, roles, operating rhythms, and accountability., • Recruit, coach, and develop team members responsible for product training, enablement content, customer education, and learning programs., • Lead multiple strategic and operational initiatives simultaneously while balancing long-term vision with day-to-day execution., • Foster a culture centered on measurable outcomes, collaboration, continuous improvement, customer advocacy, and the creation of Raving Fans. We're looking for a strategic leader who is passionate about helping customers and customer-facing teams get the most value from technology. The ideal candidate combines product knowledge, customer empathy, operational excellence, and the ability to influence across the organization. Required Qualifications • 8+ years of experience in Customer Enablement, Product Enablement, Customer Success, Professional Services, Product Management, Product Marketing, or a related field., • Experience building and scaling enablement programs for complex B2B SaaS, ERP, or enterprise software solutions., • Demonstrated success enabling both customer-facing teams and customers to drive product adoption and business outcomes., • Strong understanding of the post-sale customer lifecycle, including onboarding, implementation, adoption, value realization, and customer success., • Experience partnering closely with Product teams and translating complex product capabilities into practical, audience-specific learning experiences., • Experience creating scalable learning programs, digital content, webinars, product documentation, knowledge resources, and self-service experiences., • Exceptional cross-functional leadership and stakeholder management skills., • Outstanding written, verbal, facilitation, and presentation abilities., • Strong program management skills with the ability to prioritize and execute multiple strategic initiatives in a fast-paced environment., • Experience using customer insights, product data, and business metrics to measure success and continuously improve enablement programs., • A customer-first mindset and a genuine passion for creating Raving Fans. Preferred Qualifications Experience with one or more of the following is highly desirable: • ERP software platforms., • Manufacturing, woodworking, millwork, cabinetry, construction, building products, or industrial technology., • Enterprise software implementations and complex customer workflows., • Internal certification, product accreditation, or learning program development., • Learning Management Systems (LMS), knowledge management platforms, digital adoption platforms, and Customer Success technologies., • Product migrations, integrations, acquisitions, or platform transformations., • Building release readiness and go-to-market enablement programs., • Product analytics and customer usage data to drive adoption strategies., • Building or scaling a Customer or Product Enablement function. What Success Looks Like Within your first 12 months, you'll establish the foundation for a world-class Customer Enablement organization while delivering measurable improvements across customer adoption, employee readiness, and customer outcomes. Product Adoption You'll: • Increase adoption and utilization of priority INNERGY product capabilities., • Improve customer readiness for new product releases and enhancements., • Launch targeted adoption programs for strategic and underutilized features., • Increase customer confidence and proficiency using INNERGY solutions. Customer Experience Readiness You'll: • Build a repeatable enablement program supporting Customer Success, Professional Services, Onboarding, and Customer Support., • Establish standardized, role-based product learning paths., • Improve product knowledge and confidence across the Customer Experience organization., • Implement a scalable, measurable release readiness program. Customer Outcomes You'll: • Accelerate customer time-to-value., • Improve enablement throughout onboarding and implementation., • Expand the availability and adoption of high-quality self-service learning resources., • Reduce avoidable product-related support contacts through proactive education., • Improve customer satisfaction, confidence, retention, advocacy, and ultimately create more Raving Fans. Operational Excellence You'll: • Establish customer enablement KPIs, executive dashboards, and reporting., • Build scalable governance for enablement content and knowledge management., • Improve the consistency, quality, accessibility, and usability of internal and customer-facing resources., • Create sustainable operating rhythms between Product, Customer Experience, Marketing, Engineering, and other key stakeholders. Strategic Impact You'll: • Support the successful adoption of Microvellum capabilities and future strategic product investments., • Build a scalable Customer Enablement function that grows alongside INNERGY's expanding product portfolio., • Become a trusted advisor to Product, Customer Experience, and executive leadership., • Demonstrate a measurable connection between customer enablement, customer outcomes, product adoption, retention, advocacy, and INNERGY's mission of creating Raving Fans. All your information will be kept confidential according to EEO guidelines. Accessibility & Work Environment INNERGY is committed to fostering an inclusive and accessible workplace. We support reasonable adjustments for individuals with disabilities in accordance with applicable laws. If you require any accommodations during the recruitment process or in your role, please let us know. This role is primarily computer-based and may involve extended periods of screen time and frequent communication through digital tools. Work may be performed remotely or in an office setting, depending on the role and location. We prioritize employee wellbeing, flexibility, and a safe, supportive work environment across all regions. Equal Opportunity Employer INNERGY is an Equal Opportunity Employer that values diversity at every level of the organization. We are committed to creating a workplace free from discrimination and harassment. All qualified applicants will be considered without regard to race, color, religion, sex, age, sexual orientation, pregnancy, gender identity or expression, national origin, disability, veteran status, or any other protected characteristic under applicable law. Location Eligibility Notice This is a U.S.-based remote role. Due to current regulatory requirements, we are only able to consider candidates residing in certain U.S. states. Eligible states include, but are not limited to: Texas, Florida, Missouri, Arizona, Indiana, North Carolina, and Wisconsin. At this time, candidates located in California, Colorado, New York, Illinois, Washington, or other states with active pay transparency requirements are not eligible for consideration.

The Company Capital Markets Gateway LLC (CMG) is a capital markets-focused fintech transforming global equity capital markets (ECM) through data, technology, and connectivity. As the preferred source for ECM analytics and the first network connecting the buy-side and sell-side for ECM workflows, we are committed to reshaping how capital markets operate. Founded in 2017 by a team of ECM practitioners, CMG has completed three successful fundraising rounds and is backed by a group of the world’s most prestigious financial institutions. The CMG platform is currently relied upon by 25 investment banks and 135 asset managers representing over $40 trillion in AUM. For more information, please visit _. The Role CMG is seeking a self-motivated Customer Success Manager (CSM) to join our dynamic and fast-growing Customer Success team. We are looking for a proactive, strategic, and relationship-oriented professional with a passion for cultivating client relationships and driving client engagement. The CSM will own a dedicated portfolio of accounts, serving as the primary point of contact accountable for account health, adoption, and retention. This includes enabling successful onboarding and usage, identifying whitespace and expansion signals for Sales to pursue, and developing deep relationships with capital markets professionals. This role centers on proactive account ownership— ensuring successful enablement, healthy usage, and account retention for each account, shaping use cases, and delivering tailored solutions that protect account health, with responsive support as a complement. Strong account health is what sets the stage for renewal and future growth. The successful CSM candidate will become an expert on the CMG platform to handle a vast range of client use cases and constantly drive the value proposition of the service by providing guidance and solutions to enhance their experience. The Customer Success group acts as the “voice of the customer” to advance the functionality of the CMG platform and is expected to be an excellent collaborator partnering with Sales, Product Management, and Engineering functions. CMG is transforming one of the most exciting sectors on Wall Street, delivering innovation to the equity capital markets. We believe growth and customer success go hand in hand and our team sits at the intersection of product, commercial strategy, and client impact. • Own a dedicated book of accounts and serve as the primary point of contact for account health, adoption, engagement, and retention, • Proactively engage with clients to surface emerging needs, uncover new use cases, and drive adoption of CMG’s products, • Build and drive account plans for your book of business focused on usage health and retention; surface renewal risk and expansion opportunities to Sales, • Identify patterns in client feedback to highlight product gaps, inform internal teams, and help shape CMG’s product direction, • Deliver high-touch service and foster strong client relationships that prioritize both responsiveness and long-term value, • Diagnose and resolve customer questions with a solutions-oriented mindset, offering creative workarounds when necessary, • Build and maintain deep understanding of the CMG platform to support a broad spectrum of customer workflows and opportunities, • Independently manage fast-paced work as part of a Customer Success team, • Maintain a flexible and positive approach when navigating challenges, • Contribute to strategic initiatives and special projects that improve the customer experience and strengthen overall team impact, • 3-5 years of experience in a client-facing role, such as Customer Success, Sales, Account Management, or a similar function, with a strong track record of building relationships and delivering customer value, • Prior experience working in Fintech or within financial institutions is desired, • Ability to influence both technical and business audiences to improve the product by identifying and documenting enhancements, • Exceptional communication skills (both written and verbal) and the ability to interact with a wide range of audiences, • Curiosity and desire to learn quickly to develop domain knowledge, • Keen analytical and problem-solving skills, • Ability to multi-task balancing simultaneous customer issues, • Comfortable working in a collaborative, fast paced team environment, • Flexibility for rotational coverage of non-peak hours, • B.S. in Finance, Economics or similar business study, • Experience in the ECM space (Buyside or Sellside), • Experience with Business Analytics, • Proficient using CS related tooling – HubSpot, Jira, MixPanel, MSFT Office, etc, • Entrepreneurial mindset, • Positive, “whatever it takes” attitude, • Politeness, fun-loving disposition, respect for others, • Seat utilization across your book, • Gross retention / churn, • Activation and onboarding completion rate, • At-risk account reduction, • Quality and consistency of account plans and QBRs, • We innovate with purpose, • We focus on outcomes vs. output, • We believe diverse and inclusive teams fuel innovation, • We are humble yet candid, • We do right by the customer, • Comprehensive benefits program (Medical, Dental & Vision), • Equity, • 401k company match, • Flexible Spending & Health Savings Account, • Unlimited PTO, • Remote work environment, • Education reimbursement, • Continuous learning opportunities, • Life insurance, • Employee referral bonus, • Parental leave $90,000 - $110,000 a year The successful candidate’s salary will be determined by non-discriminatory factors such as skills and experience. Additionally, this role is eligible to participate in our benefits program including health, dental, vision, 401K, paid time off, and our equity plan. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. CMG embraces our ongoing commitment to building a culture reflecting the people, perspectives, and passions it represents. We will accept nothing less than equity, inclusion, and belonging for all. With the only constant in life being change, we will always listen, learn, and improve for the betterment of our teams, customers, and communities. CMG is proud to be an Equal Opportunity Employer.

Watch Duty is a non-partisan, non-profit, and non-government organization focused on disseminating public-safety information in real time from verified sources. Our mission is to publish only the facts that provide true situational awareness in case of emergency. We are always looking for passionate individuals—both volunteers and professionals—to help us build our platform and expand our reach to keep communities safe. Customer Support Manager Company: Watch Duty (watchduty.org) Location: Remote (U.S.-based preferred) Employment Type: Full-Time, Exempt. Employment classification and eligibility for overtime may vary based on the employee’s work location and applicable state law. Reports to: SVP of Business Operations Comp: $90,000 – $110,000 (based on experience) About Watch Duty Watch Duty is a mission-driven nonprofit delivering real-time wildfire intelligence to residents, first responders, and critical infrastructure partners. We provide human-verified incident updates faster than any other platform, empowering emergency managers, utilities, and public agencies to make better decisions when every second counts. Our enterprise offerings are trusted by some of the largest utilities and public safety organizations in the U.S. As our community of app users and our enterprise partnerships grow, we are investing in a best-in-class support function. This role owns that function and sets the standard for how we serve both audiences. Role Summary Watch Duty is looking for a highly organized, data-driven, and adaptable Customer Support Manager to lead our customer experience across both our community of app users and our enterprise partners. This role operates as a player-coach: you will be hands-on with day-to-day escalations and enterprise onboarding while managing our support operation, optimizing workflows, and shaping our overall customer satisfaction strategy. Our frontline Tier 1 and Tier 2 support for app users is delivered by an established, Philippines-based team through a third-party managed service that has its own team lead. You will be the internal owner of that experience, partnering with their lead rather than managing those agents directly. In parallel, you will personally own enterprise customer support and onboarding enablement. You will act as an operational leader, ensuring our KPIs are met, CSAT stays exceptionally high, and every ticket is resolved swiftly and to a best-in-class standard. Support is delivered primarily in writing, with no live phone support beyond occasional scheduled callbacks, and a response-time target of under 24 hours during business hours. Tickets related to active incidents or emergency response are handled by a separate team. Key Responsibilities • Support Operations Management: Own the day-to-day performance of our Tier 1 and Tier 2 customer support, delivered through our Philippines-based managed-service team. Partner with their team lead to hit response-time, quality, and satisfaction targets, coordinate coverage and scheduling, and take ownership of escalations that require internal resolution. (These agents are not direct reports.), • KPI & Performance Tracking: Own and drive core support metrics. Obsess over Customer Satisfaction (CSAT), First Response Time (FRT), resolution time, backlog, and ticket-volume trends, using data to identify bottlenecks and continuously improve performance., • Tiered Support & Escalation Leadership: Manage the support lifecycle across app users and enterprise customers. Act as the ultimate escalation point for complex or sensitive tickets, ensuring resolutions are handled with empathy, accuracy, and consistency., • Enterprise Support & Onboarding Enablement: Personally own enterprise customer support and onboarding. Track each enterprise account’s onboarding progress, implement and verify license activations, and answer enterprise onboarding questions at Tier 1 and Tier 2, escalating deeper technical or strategic needs to the appropriate team., • User Advocacy & Feedback Loops: Act as the voice of the customer internally. Provide actionable, data-backed feedback to Product, Engineering, and Commercial teams to refine the product experience, support tooling, and automation., • Process Optimization & Training: Develop and maintain standard operating procedures (SOPs), playbooks, and macro responses in Zendesk, and build out help-center and knowledge-base content to help the team work faster and more consistently., • Proactive Monitoring: Monitor support dashboards and CSAT trends to get ahead of emerging issues, volume spikes, and recurring friction, coordinating with internal teams to mitigate downstream impact. Qualifications • Experience: 3+ years in a Customer Support management or team-lead role, ideally in SaaS, a high-volume B2C app, or a mission-driven organization. Experience supporting enterprise or B2B customers is a plus., • Metric-Driven Leadership: Deep understanding of support KPIs. You know how to implement strategies to boost CSAT while managing ticket backlogs and team utilization., • Technical Proficiency: Hands-on expertise with Zendesk (required) and Google Workspace (required). CRM familiarity required; HubSpot experience a plus., • Communication Skills: Exceptional written communication and the ability to de-escalate tense situations with empathy, across app users, enterprise contacts, and internal teams., • Analytical Mindset: You enjoy digging into data to troubleshoot why contact rates spiked in a given period or how a product change affected support volume., • Problem-Solving: A self-starter who stays organized and decisive in a fast-moving environment and resolves issues cleanly. Bonus Qualifiers • Managed / Offshore Team Experience: Prior experience coordinating an outsourced, BPO, or offshore support team., • Enterprise & Onboarding: Background supporting enterprise or B2B customers and managing onboarding., • Domain: Familiarity with SaaS, govtech, public safety, or GIS tools, or interest in the wildfire and public-safety mission. Work Environment Remote (U.S.-based): This is a primarily remote position operating in a distributed environment. Work Hours: Standard operating hours are aligned with Pacific Time, with flexibility required during periods of high operational demand. Travel: Minimal; approximately 5% travel may be required for team or partner engagements. Travel expenses are reimbursed per company policy. What We Offer • Competitive salary and a comprehensive benefits package: medical, dental, and vision coverage with company contributions, plus a 401(k)., • Flexible PTO and paid sick leave., • Mission-driven work with direct impact on public safety and the communities Watch Duty serves., • Remote flexibility and professional development opportunities., • The chance to help define a best-in-class standard for customer support as the function grows. Legal Compliance & Disclaimers At-Will Employment: Employment with Watch Duty is at-will. Either the employee or Watch Duty may terminate employment at any time, with or without cause or notice, unless otherwise stated in a written agreement signed by the employee and CEO. FLSA Exempt Status Justification: This role qualifies as FLSA-exempt based on administrative and managerial duties, independent judgment, discretion in decision-making, and impact on organizational operations. Role Evolution Disclaimer: This job description is not intended to be exhaustive. Responsibilities may evolve based on organizational needs, operational demands, and applicable law. Watch Duty is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization.

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Sign- On Bonus: 2,000 Position hours: First shift, Monday through Friday, with start time flexibility. Location: This position is located onsite at our facility in New Hyde Park, NY. There is no option for remote or hybrid work. This role is in support of Cencora's global logistics and storage services marketed through our World Courier business. The Quality CAPA and Investigation Supervisor plays a crucial role in ensuring compliance with World Courier policies and procedures at the local level. Key Areas of Responsibility: Responsible for overseeing quality-related activities within the Transport divisions of the organization. Provides guidance to office and divisional associates on matters of quality and compliance. Responsible for ensuring compliance with local regulatory requirements related to operations and may have regulatory responsibilities in front of local authorities. Incident Management Review and manage the documentation on incidents. Actively participating in investigations on non-conformities or deviations from established quality standards. Provide quality input for investigations, root cause analysis and CAPA and support corrective and preventive action initiatives to address root causes. Assisting in the creation of comprehensive reports, and diligently monitoring deviations and subsequent actions as outlined in the specific internal guidelines. Report any deviations or potential problems to global QA and local leadership Ensure that relevant customer complaints are dealt with effectively. QMS Management Develop and maintain a robust QMS that defines the organization's quality objectives, policies, procedures, and performance metrics. Organize and support management review meetings in accordance to applicable SOP. Supplier Qualification Management Oversee the Suppliers Evaluation Program in accordance with internal guidelines, including local suppliers approval / rejection. Ensure suppliers meet quality expectations through supplier audits, performance monitoring, and corrective actions when necessary. Inspections and certification Audits To be the main auditor contact and to communicate with relevant parties within the organization. Respond promptly to auditor inquiries by providing accurate information, supporting documentation, or clarification as needed. Work with management teams to develop and follow up action plans for addressing any identified non-compliance issues and provide audit responses in due time. Risk Management and Change Control Assist in setting up and participating in Risk Management and Change Control processes. Ensure that clients are contacted whenever required in order to communicate changes such as but not limited to expansions, depot moving process, regulatory updates clarifications, etc. Pest Control and Facility Cleaning Ensures that pest control and cleaning programs are properly implemented and documented following applicable SOPs. Technical Quality Support Review and verify technical change controls, calibration, maintenance and qualification / validation program according to internal guidelines, supporting the local facility representative and QA manager technical compliance. Support the review of temperature graphs as defined in applicable SOP. Documentation Management Ensure accurate documentation of all quality-related activities such as SOPs, work instructions, test records, audit reports, etc. Quality Data Management Execute all tasks using dedicated software tools such as Master Control and SharePoint (or other applicable software tools). Quality Checks and Control Implement processes to monitor product or service quality throughout the entire lifecycle from design to delivery. Responsible for quality related activities related to the Self-Inspection Report as well as quality checks as defined in standard procedure. Compliance Assurance Ensure compliance with industry standards, customer requirements, and internal policies. Stay up-to-date with changes in regulations and implementing necessary QMS changes. Ensure all employees are compliant with Company Policies and Procedures as applicable. Quality Training and Education Develop training programs to educate employees on quality standards, quality processes, and quality techniques. Ensure that initial and continuous training programs are implemented and maintained related to Good Documentation, Good Manufacturing, Good Distribution and Good Clinical Practices (when applicable). Monitor training compliance and escalate non-compliance as needed. Process Improvement Identify opportunities for process improvements through data analysis and continuous evaluation of existing workflows. This may include implementing Lean Six Sigma methodologies or other improvement frameworks in collaboration with the Continuous Improvement department. Participate in client meetings, monitoring client feedback and satisfaction levels to identify areas for improvement in services. Perform other duties and responsibilities as assigned. #LI-MP1 Experience and Education: High School Diploma/GED required; BS in Science, Quality Management, Engineering, or related field is desired. Minimum 2-5 years of experience in Quality, Operations, or related field in the healthcare industry. Minimum of 2 years of coordination/supervisory experience in Quality, Operations, or related field in the healthcare industry. Skills and Abilities: Basic PC skills, including MS Word, Excel, and PowerPoint. Demonstrated understanding of quality assurance in a regulated environment. Effective problem solving. Strong communication (written and verbal). Strong organizational skills. Ability to develop and maintain good relationships with associates at all levels within the company and with external parties (e.g. clients, vendors etc.). Able to work independently and with a team when required. We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit _ Full time $59,500 - 119,020 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email _. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned . Affiliated Companies: World Courier Inc

Job Description Job Title: Senior Peer Specialist Job Summary: Are you someone with lived experience in mental health and/or criminal legal systems who is passionate about helping others navigate these systems? If so, we need your help on our new Nathaniel Community Success (NCS) team at CASES! NCS is a new alternatives-to-detention/incarceration (ATD/ATI) program that serves individuals of all genders, aged 16 and older, with mental illness (including substance use problems); this program will directly help reduce the utilization of jails and prisons. We are seeking a Senior Peer Specialist for our Manhattan NCS team, who will join a multidisciplinary team comprised of a Team Leader, Forensic Clinical Case Coordinator, Forensic Case Coordinator, Substance Use Specialist, Clinical Criminal Legal Specialist, and Program Assistant. The NCS team provides clinical case management and linkage to services for mental health and medical treatment. The Senior Peer Specialist will use their unique perspective to provide peer support to participants within the framework of the core principles of recovery and self-determination. They will facilitate participants’ utilization of community treatment services and will provide support for participants in pursuing housing, benefits, employment, and vocational services. The Senior Peer Specialist works individually with participants and may also facilitate groups using standard curriculum. Shift Hours: This position is full-time Monday - Friday from 9:00 AM - 5:00 PM Salary: The salary for the Senior Peer Specialist role is $54,636.00 Location Address: 2090 Adam Clayton Blvd Jr, 4th floor, New York, NY 10027. Our office is easily accessible by public transportation. Workplace Flexibility: Flexible (for roles that have days that can be partially remote, e.g., being able to draft notes at home after going to the office/community in the morning). What You Will Be Doing: • Engagement of participants enrolled in ATI services., • Conduct outreach activities to engage client participation and reduce recidivism., • Conduct an immediate needs assessment and identify appropriate services (mental health substance use, education, employment self-help)., • Collaborate with team members for case management program planning., • Provide linkage to income support and health insurance (Medicaid)., • Delivery of gender-specific services., • Plan and deliver case management and peer support services that address strength and risk factors for criminal recidivism., • Advocacy skills – supporting participants to navigate and access housing, income support, treatment, medical care, civil legal services, self-help, and other community services and support., • Knowledge of how to empower participants to know their rights and responsibilities and to utilize procedures to ensure their rights are protected., • Perform other related duties as assigned by the Team Leader, Director, or Senior Director. What We Are Looking For: • Participant or graduate of a recognized peer specialist training program, such as the Howie the Harp Peer Advocacy and Training Center Forensic Peer Specialist Program, • High school degree with related work experience, • Must have Full Peer Certification (CPS/CRPA), • Must be a mental health consumer with a history of involvement in the criminal legal system. As an individual in recovery from mental illness and substance use, the Peer must be willing to utilize their recovery experience to engage and support ATI participants, • Strong knowledge of wellness, recovery, and self-help, • Effective communication and written skills are essential, • Proficiency with computers and databases Preferred Skills: • Fluency in Spanish a plus Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days-off annually, • 12 Paid Holidays per year, • Retirement 403b Competitive matching up to 6%, • Employee Referral Program, • Visit www.cases.org/careers/ to learn more about benefits offered by CASES Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. Monday - Friday, 9am to 5pm 35 hours per week excluding breaks

Job Description Primary Functions: · Charge expenses to accounts and cost centers by analyzing invoice/expense reports; · Review and utilization of AP aging to schedule processing; · Review purchase orders, contracts, invoices, or payment discrepancies when necessary; · Reconcile monthly vendor statements as necessary; · Process invoices through the Rapidpay and MDS system for approvals, and/or require written approval before the timely processing of payments to vendors. We will train candidates on these programs if there is no prior experience; · Process reoccurring payments to utility companies and vendors on a timely schedule; · Ensure required documentation is obtained for new vendor setup; · Research identify, and analyze discrepancies and troubleshoot to resolve; · Maintain historical records by scanning and filing documents; · Ensuring that all supporting documentation has been scanned in or has been bar-coded for scanning into Rapidpay and/or MDS; · Must maintain all companies’ information confidential; · Heavy volume of invoices related to purchase and work orders; · Post and review invoices for accuracy and proper authorizations; · Utilization of excel to prepare schedules as necessary for expense allocations, etc. · Any situation that requires more attention must be reviewed with direct executive team member; Qualifications · Bachelor’s Degree is preferred but not necessary; · 3+ years of prior AP experience working in property management or real estate is required; · Must be highly organized and detail oriented; · Track, manage, and adhere to strict deadlines; · Able to manage multiple tasks at a time, knowing how to prioritize tasks and get the job done; · Must be able to handle a high volume of transactions daily and work at a fast pace; · Possess expert communication skills in responding to inquiries, discrepancies, and negotiate the waiving of any fees incurred; · Must be a team player with excellent interpersonal skills; · Must provide excellent client service to vendors, managers, other departments, and executive staff members. · Must have reliable mode of transportation;

Lumana is on a mission to empower organizations by unlocking the value of their visual data — not just record the world, but to actually understand it and extract meaningful insights. Our AI video security platform delivers unmatched visibility and control, helping customers enhance security and safety, streamline operations, and respond instantly when it matters most. Founded in 2021, we are backed by tier-one Silicon Valley investors with deep team expertise in AI, computer vision, and machine learning. We are one of the fastest-growing video security companies and recently raised the largest Series A within our industry. We’ve built the most intelligent video security solution on the market — one that sees what matters, acts fast, and prevents what used to be inevitable. At Lumana, teams are small, dynamic, and trusted to lead. We think big, move fast, and execute like owners — because we are. Your impact here won’t be filtered. It will be visible, lasting, and real. Role Description The founding Senior Customer Success Manager (CSM) will be Lumana’s first Customer Success hire in the U.S. and will build the U.S. enterprise Customer Success function from the ground up. This is a hands-on builder role responsible for establishing the processes, operating rhythms, and customer programs that create a scalable post-sale motion while directly managing strategic enterprise accounts. The Senior CSM owns the full post-sale customer lifecycle — from technical onboarding and product adoption through customer health, value realization, expansion readiness, and predictable renewals. As the primary account quarterback, this role partners closely with Solutions Engineering, Technical Support, Operations, and Sales to ensure enterprise customers achieve measurable business outcomes with Lumana. Success in this role means both building the CS foundation for Lumana’s U.S. enterprise business and delivering exceptional outcomes for a portfolio of strategic accounts. The ideal candidate is equally comfortable designing the playbook and being in the trenches with customers to execute it. Location Remote - USA Compensation Senior CSM (7–10 years experience) Base: $115K–$130K, Variable: $20k, OTE: $135K–$150K Responsibilities Onboarding & Activation Lead post-sale customer introductions and kickoffs Create and maintain an onboarding tracker capturing: Equipment shipping and delivery status Internet connectivity validation SE assignment and configuration completion Coordinate with Solutions Engineering to ensure configuration meets customer requirements Confirm deployment milestones and validate time-to-first-value Ensure successful onboarding sign-off Adoption & Customer Health Continuously monitor defined customer health metrics including: Platform usage and login activity Alert configuration and use case adoption Support ticket trends Feature requests and product feedback Proactively identify risks and escalate when needed Partner with SE, Support, and AE to resolve adoption gaps Maintain an active dashboard of owned accounts and status Account Management & Expansion Readiness Conduct Quarterly Business Reviews (QBRs) on strategic accounts Mitigate churn risks through structured engagement plans Surface expansion signals including: New site deployments Additional use cases Increased system utilization Partner with Account Executives on renewal and expansion strategy Cross-Functional Partnership Solutions Engineering: Technical implementation and advanced configuration Support: Issue resolution and ticket trends Account Executives: Commercial expansion and contract ownership The CSM acts as the internal advocate for customer success and ensures alignment across teams. Other duties may be assigned. Qualifications Must Have 7+ years in technical Customer Success, Account Management, or similar post-sale roles in SaaS or enterprise technology Experience as a Founding customer success hire in an early-stage startup Background supporting technical buyers (IT, security, engineering, operations) Experience managing high-touch enterprise accounts Strong cross-functional coordination skills Ability to interpret product usage data and translate it into action Executive communication experience, including running QBRs Structured, process-driven mindset with attention to detail Nice to Have Familiarity with APIs, integrations, or technical implementation workflows Experience building or improving customer success playbooks or onboarding frameworks Experience in security, AI, infrastructure, or data platforms Experience with camera systems, IoT, networking, or cloud platforms ✍️ Our Hiring Philosophy We spend a lot of time building best-in-class products since we believe a highly differentiated product is easier to sell. We aim to provide both product & industry expertise whenever we interact with prospects and customers. We strongly believe that small teams with very talented people (and the right work environment) deliver much better performance than teams with large headcount. We hire and compensate accordingly. We value a strong sense of ownership, principled thinking over experience, and thoughtful communication. Our Interview Process We keep it focused and respectful of your time—our typical process includes: A 45-minute conversation with our Talent Team A 50-minute interview with our VP of Operations A 30-minute interview with a Revenue Leader A 30-minute interview with a Solutions Engineering Leader A 30-minute interview with the HR Leader A 30-minute interview with our CEO ✨ What We Offer - We believe great talent deserves great support. Here’s how we invest in you: Competitive Pay: Strong base salary + uncapped commission Equity & Upside: Own a piece of what you're building Tools that Work for You: We arm our team with top-tier tech and modern sales tools—so you can focus on closing, not admin Remote-First Flexibility: Work from where you're most effective, with teammates around the globe Product Influence: Your voice matters—sales feedback directly shapes our roadmap For U.S.-Based Employees Health & Wellness: Comprehensive medical, dental, and vision coverage Time Off: 15 days PTO, paid holidays, and sick leave Financial: 401(k) with employer 4% match, equity in a fast-growing startup Remote-Friendly: Flexible hybrid/remote work arrangements depending on role Parental Leave: Paid parental leave for new parents Work Setup: Home $500 office stipend and top-tier equipment provided Lumana is an equal opportunity employer ‍We are committed to providing equal employment opportunities to all individuals regardless of race, color, ethnicity, religion, sex, gender identity, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis protected by law. Recruitment Fraud Alert: All Lumana hiring communications come from @_ — we never ask for payment or personal banking info. Recruiters & Agencies: Lumana does not accept unsolicited resumes from agencies without a signed agreement and will not pay related fees.

Welcome to Digital Direction, your source for Managed Telecom Solutions. We help CIO’s, IT Directors and IT departments manage telecommunications by serving as their Managed Telecom Solutions team. Our Managed Telecom Solution (MTS) enables us to acquire, provision, and support corporate telecommunications environment. MTS lifecycle capabilities include ordering and provisioning, inventory management, invoice auditing, expense management, contract and rate negotiation, and trouble ticket and billing helpdesk services. Our unique mix of people includes Advisors with experience managing Fortune 2000 customers for major carriers and advocates with an average of 20+ years of back office carrier experience enabling Digital Direction to deliver an unmatched mix of cost control and operational efficiency for our customers. Perhaps most important, our customers receive an advocacy based solution with guaranteed results averaging 35% reduction in total telecom spend, no sales “pitch” and substantially improved operational efficiency. Digital Direction is a company absolutely dedicated to helping customers reduce their telecom spend, leverage their communications environment, and creates a single point of contact for experienced advice and dedicated customer advocacy. Principal Duties and Responsibilities: Minimum of 7+ years Telecommunications experience. Role requires Project Management of large global enterprise MPLS, SIP, UcaaS, TEM, and Cloud. Candidate needs to have very strong organizational skills and high attention to detail. Proficient knowledge in voice & data services. Ability to follow direction and independently accomplish a task in a timely manner. Must have superior skills in communication and issue resolution. Review of Overall Responsibilities: • Responsible and accountable for delivering medium to large projects on-time, on-budget, and meeting functional and quality specifications., • Uses approved processes, templates, and tools to execute project delivery and receives waivers for acceptable exceptions., • Experience with large international telecom initiatives involving multiple technologies, stake holders and business processes to align to a business benefit., • Forecasts, manages, and reports on project financials, planned and actual project schedule, and resources utilization. Understands basic revenues models and cost to completion projections making decisions accordingly., • Uses established scheduling techniques to derive the project schedules, identifies the critical path and potential risks. Effectively applying the scheduling standards and enforcing them with the project teams., • Identifies resources needed to complete work and collaborates with resource manager(s) to assemble appropriate skills/teams and resources., • Manages Issues, risks, and changes using appropriate and agreed upon processes., • Understands and communicates impact of organizational process changes., • Known for you attention to detail- to the point that other people notice., • Facilitates Project Reviews and provides information for audits, status reports, and Executive review meetings., • Good at finding resolution and catching client needs before they have to ask., • Leads Project Team to maintain project work plans and draft required deliverables. Review of Daily Responsibilities: Assist the internal Sales and Operations groups, as needed. Review of Qualifications: 7+ years working in Telecommunications related field. Must have excellent customer service skills and interpersonal skills. Must have working knowledge of PC and applications. Must have advanced level skills in MS Office. Ability to work under pressure and to multi-task Proactive, self-motivated and determined attitude. PMP certification an added plus. This job can be performed remotely with the understanding that the remote employee may be asked to attend in-person meetings and/or events with reasonable notice.

Description HSI is a leading provider of innovative training, safety management, and compliance solutions. We empower businesses to create safer workplaces, develop their workforce, and meet regulatory requirements through cutting-edge technology and content. As a Customer Success Manager I (CSM I), you will serve as a trusted advisor to our customers, helping them maximize the value of our solutions while supporting their safety, compliance, and operational goals. You will build strong client relationships, drive product adoption, and partner cross-functionally to deliver an exceptional customer experience. Location: US-based Remote • Manage and grow relationships with assigned customer accounts, acting as the primary post-sale point of contact, • Develop and execute customer success plans focused on adoption, retention, and long-term value realization, • Identify opportunities for account growth, expansion, and increased platform utilization, • Partner with Sales, Support, Product, and Implementation teams to resolve customer challenges and drive successful outcomes, • Conduct regular business reviews and customer check-ins, providing insights, recommendations, and ROI-focused guidance, • Monitor customer health metrics and proactively address risks to retention or engagement, • Maintain strong renewal performance while contributing to upsell and expansion goals, • Advocate for customer needs internally and provide feedback to support continuous product and process improvement Requirements • 2+ years of experience in Customer Success, Account Management, SaaS support, or a related client-facing role, • Proven ability to build strong customer relationships and support retention, renewal, or growth objectives, • Strong communication, presentation, and problem-solving skills with the ability to engage a variety of stakeholders, • Experience managing multiple customer accounts and priorities in a fast-paced environment, • Proficiency with Salesforce, Gainsight, HubSpot, or similar CRM/customer success platforms, • Comfortable analyzing customer usage data and translating insights into actionable recommendations, • Highly collaborative mindset with experience working cross-functionally across Sales, Support, Product, and Implementation teams, • Bachelor’s degree or equivalent professional experience Preferred Qualifications • Experience working in a SaaS environment, • Exposure to EHS (Environmental Health & Safety), compliance, workforce management, or related industries, • Ability to effectively communicate with senior leaders and executive stakeholders, • Experience conducting business reviews, onboarding sessions, or customer training, • Familiarity with renewal, adoption, and customer health metrics such as NRR, churn, and product utilization Benefits • All the coverage you would expect health, dental, vision, etc., • Flexible work hours. We work hard, but understand that people are most productive when they can manage their own schedules and work/life balance, • Learning & Development Program. We are committed to helping you succeed as you grow your career. Plus, you have unlimited access to the HSI LMS and library of career development training!, • Work-from-home options. Where you work from is up to you, • Vacation time. Take the time you need when you need it, • Retirement benefits. We want to support your future and offer a generous $1:$1 company match

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world’s largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, _, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional – it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world’s top organizations. HackerOne Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. At HackerOne, our global community of security researchers is a key differentiator and strategic advantage. The Senior Director, Community will lead the teams responsible for growing, engaging, and enabling the world's largest offensive security community — and will own the strategy, delivery, and commercial performance of the Live Hacking Events product line that turns that community into measurable customer outcomes. Reporting to the Chief Customer Officer, you will define and execute a multi-year strategy spanning researcher (Hacker) Success, the Live Hacking Events product line, and HackerOne's broader community programs. You will be accountable for the profitability of the live hacking events portfolio, the professional-services delivery and technical execution behind those engagements, and the researcher- and customer-expansion goals that sustain them. This is a highly cross-functional leadership role partnering across Customer Operations, Product, Revenue, Security, Marketing, and Executive Leadership to keep our community a durable competitive advantage and a profitable, well-run business line. At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within ~50 miles of Boston, MA; Seattle, WA; San Francisco, CA; Austin, TX; or Washington, DC. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together – fostering collaboration, connection, and in-person moments that enrich our culture – while still preserving the benefits of remote work. Define and execute a multi-year strategy for HackerOne's global security researcher community, aligning community growth, engagement, and researcher success programs to company objectives and customer outcomes. Own the product strategy, roadmap, and commercial performance (P&L / profitability) of the Live Hacking Events suite, balancing customer value, researcher economics, and margin as you scale the portfolio. Lead the professional-services management and technical delivery of live hacking engagements end to end — scoping, researcher staffing and matching, event execution, quality, and customer outcomes — across a complex, high-touch enterprise customer base. Drive customer segmentation and management for the community and events portfolio, tailoring delivery models to different segments and owning the senior customer relationships that depend on them. Set and deliver researcher growth and expansion goals tied to the product line — attracting, developing, and retaining the right researchers to meet customer demand and event needs. Champion AI First principles by embedding AI into community operations, researcher enablement, event experiences, communications, and program delivery to create scalable, high-quality experiences while increasing operational efficiency. Lead the Hacker Success and Community Events organizations, developing leaders, building organizational capability, and creating systems that let the teams scale effectively and sustainably through Multiply Your Impact. Use Data-Driven Decision Making to establish community health metrics, engagement frameworks, researcher lifecycle analytics, and the profitability, delivery, and utilization metrics for the events product line that guide investment decisions and drive measurable business outcomes. Build strategic partnerships across Product, Marketing, Customer Success, Security, Revenue, and Executive Leadership to ensure community insights influence company priorities, product direction, and customer value creation. Demonstrate First Principles Problem Solving by evaluating community programs, researcher experiences, and delivery processes from foundational customer and researcher needs, simplifying systems and removing barriers to participation and success. Lead through Change Agility, helping the organization adapt to evolving security landscapes, AI-driven changes in offensive security, and shifting community expectations while maintaining clarity, focus, and trust. Own the Outcome for community growth, engagement, researcher retention, live hacking events profitability, delivery quality, and operational excellence through clear accountability systems, success metrics, and disciplined execution. 12+ years across some combination of security / bug bounty, professional services or technical delivery, customer/client management, and community or ecosystem leadership, including leadership of managers and senior individual contributors. Direct domain experience in security, professional services, client management, and/or bug bounty — enough depth to lead technical delivery and earn the trust of both researchers and enterprise customers. Experience owning a product line, service line, or P&L, including responsibility for profitability and growth targets. Experience managing complex customer delivery and segmentation across global, enterprise accounts. Experience building and executing growth strategies that deliver measurable business impact (engagement, retention, advocacy, revenue, or margin). Experience leveraging analytics and operational metrics to inform strategy and drive organizational performance. Experience leading security, developer, open-source, technical, or marketplace communities. Experience running live event operations or high-touch professional-services delivery at scale. Experience implementing AI-powered workflows, automation, and engagement programs to improve scale, quality, and efficiency. Experience in high-growth SaaS, cybersecurity, platform, or marketplace businesses. Experience partnering with executive leadership to influence company strategy. Compensation Bands: _ Tier A: $247-302K Tier B: $222-272K Tier C: $210-257K #LI-KM1 #LI-Remote Health (medical, vision, dental), life, and disability insurance* Equity stock options Retirement plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program *Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with _ as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

Job DescriptionMISSION STATEMENT: Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW: The Certified Recovery Peer Advocate provides patients advocacy, outreach, education, support services. Skills and competencies required for the position include communication, cultural competence, training professional experiences, and education. The activities are tailored to meet the unique needs of the communities. This position includes no managerial or supervisory responsibilities. KEY ESSENTIAL FUNCTIONS: • Provide support for adults diagnosed with substance use disorders., • Working as a member of multidisciplinary treatment team that practices client centered and holistic care; accompany clients to appointments and complete warm- hand off referrals, including health homes services., • Communicating effectively with clients and collateral contacts and conduct outreach for care coordination., • Provide direct coaching, education, and advocacy in linking, engaging and retaining clients in services identified in the care of plan., • Escort clients to appointments and provide and gather critical information, both in the field and in the office, with the goal of health and wellness promotion and a reduction in preventable negative health or social events., • Participate in staff and organizational meetings as requested for care coordination and development of policies and procedures., • Maintain compliance with all organizational policies and procedures., • Participates in integrated meetings and indicators as per grant requirements, • Conduct outreach and engagement such as interim visits with individuals after a discharge from a hospital, rehab, or inpatient stay to facilitate community tenure and increased readiness while waiting for the first post- discharge visit with a community substance use disorder provider., • Assist in the selection and utilization of self-directed recovery tools such as relapse prevention planning as part of assisting clients with self-help tools., • Connect individuals to self-help groups in the community., • Provide recovery education and counseling to individuals and their family members., • Provide transitional supports- bridging from an institution (jail, hospital, and rehab) to an individual’s home., • Provide pre-crisis and crisis support services., • Participate in staff and organizational meetings as requested for care coordination., • Maintain compliance with all organizational policies and procedures., • Participate as member of the EBPs groups’ curriculum development process., • Complete wellness, health promotions activities, • Follow-up with the individual and the individual’s family/support network to confirm linkage to Care Coordination, outpatient treatment or other community services., • Perform additional relevant duties as requested by supervisor/management., • Complete office duties as needed/required REQUIREMENTS: • Hold a high school diploma or high school equivalency., • Bi-lingual (Spanish/English); strongly preferred., • NYS OASAS Certified Recovery Peer Advocate certification is required. Provisional certification will be accepted within 12 months to obtain full certification., • Obtain within thirty days of hire, • Screening, Brief Intervention and Referral to Treatment, • Code of Ethical Conduct (6 hours), • Confidentiality related to 42CFR (3 hours), • Medication Supported Recovery (3 hours), • Mandated Reporter https://nysmandatedreporter.org/TrainingCourses.aspx, • Experience or desire to work with people who have a substance use disorder and mental illness., • Positive attitude and professional demeanor., • Ability to complete work independently as well as in collaboration with team members., • Must be team oriented with a willingness to be flexible and helpful., • Excellent computer skills including Microsoft Windows, Excel, PowerPoint, and electronic communications tools: internet and email., • Ability to communicate effectively orally and in writing., • Highly organized, motivated self-starter., • Excellent time management skills. WHY JOIN US? Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The Peer Support Specialist requires someone who is culturally aware and sensitive to the needs of the Latino population, possess excellent computer skills, be able to function as a part of an inter-disciplinary team and have understanding of therapy and group work rooted in evidenced based approaches for intervention and management strategies. Peer Support services are peer-delivered services with a rehabilitation and recovery focus. They are designed to promote skills for coping with and managing behavioral health symptoms while facilitating the utilization of natural resources and the enhancement of recovery-oriented principles (e.g. hope and self-efficacy, and community living skills). Peer support uses trauma-informed, non-clinical assistance to achieve long-term recovery from a behavioral health disorder. Under supervision of the Program Director, the requirements listed below represent the knowledge, skill, and/or ability required. The provider ensures strengths based, person centered quality of care provided in a culturally and linguistically meaningful therapeutic environment. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job. The functions below outline the general responsibilities associated with this position. Each of these functions is considered critical to effective department operations and our Mission. It is expected that all staff in this position will have satisfactory attendance and will perform these functions as assigned in a competent, cooperative, and timely manner. The Job Description will be reviewed periodically for accuracy and/or adjusted according to business necessity KEY ESSENTIAL FUNCTIONS • Provide recovery-oriented interventions for adults and children diagnosed with severe and persistent mental illnesses., • Work as a member of multidisciplinary treatment team that practices client centered and holistic care; accompany clients to appointments and complete warm- hand off referrals, including health homes services., • Communicate effectively with clients and collateral contacts and conduct outreach for care coordination., • Provide advocacy services for clients, including assisting individuals obtain benefits and entitlements, obtain food, obtain housing, and access appropriate care in the community., • Conduct interim visits with individuals after a discharge from a hospital, rehab, or inpatient stay to facilitate community tenure and increased readiness while waiting for the first post- discharge visit with a community-based mental health provider., • Assist in the selection and utilization of self-directed recovery tools such as relapse prevention planning., • Connect individuals to self-help groups in the community., • Provide recovery education and counseling to individuals and their family members., • Provide transitional support- bridging from an institution (jail, hospital, rehab) to an individual’s home., • Provide pre-crisis and crisis support services., • Provide parent skills development and training., • Conduct groups with families to strengthen social skills, decrease isolation, provide emotional support and create opportunities for ongoing natural support., • Participate in staff and organizational meetings as requested for care coordination and development of policies and procedures., • Maintain compliance with all organizational policies and procedures., • Facilitate and co-facilitate EBPs groups., • Participate as member of the EBPs groups curriculum development process., • Perform additional relevant duties as requested by supervisor/management., • Complete office duties as needed/required., • Complete wellness, health promotions activities. REQUIREMENTS • Hold a high school diploma or jurisdictionally certified high school equivalency., • Bi-lingual (Spanish/English); strongly preferred., • New York Certified Peer Specialist certification (OMH) is required., • Experience or desire to work with people who have a mental illness., • Positive attitude and professional demeanor., • Ability to complete work independently as well as in collaboration with team members., • Must be team oriented with a willingness to be flexible and helpful., • Excellent computer skills including Microsoft Windows, Excel, PowerPoint, and electronic communications tools: internet and email., • Ability to communicate effectively orally and in writing., • Highly organized, motivated self-starter., • Excellent time management skills. WHY JOIN US Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job DescriptionMISSION STATEMENT: Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW: The Certified Recovery Peer Advocate provides patients advocacy, outreach, education, support services. Skills and competencies required for the position include communication, cultural competence, training professional experiences, and education. The activities are tailored to meet the unique needs of the communities. This position includes no managerial or supervisory responsibilities. KEY ESSENTIAL FUNCTIONS: • Provide support for adults diagnosed with substance use disorders., • Working as a member of multidisciplinary treatment team that practices client centered and holistic care; accompany clients to appointments and complete warm- hand off referrals, including health homes services., • Communicating effectively with clients and collateral contacts and conduct outreach for care coordination., • Provide direct coaching, education, and advocacy in linking, engaging and retaining clients in services identified in the care of plan., • Escort clients to appointments and provide and gather critical information, both in the field and in the office, with the goal of health and wellness promotion and a reduction in preventable negative health or social events., • Participate in staff and organizational meetings as requested for care coordination and development of policies and procedures., • Maintain compliance with all organizational policies and procedures., • Participates in integrated meetings and indicators as per grant requirements, • Conduct outreach and engagement such as interim visits with individuals after a discharge from a hospital, rehab, or inpatient stay to facilitate community tenure and increased readiness while waiting for the first post- discharge visit with a community substance use disorder provider., • Assist in the selection and utilization of self-directed recovery tools such as relapse prevention planning as part of assisting clients with self-help tools., • Connect individuals to self-help groups in the community., • Provide recovery education and counseling to individuals and their family members., • Provide transitional supports- bridging from an institution (jail, hospital, and rehab) to an individual’s home., • Provide pre-crisis and crisis support services., • Participate in staff and organizational meetings as requested for care coordination., • Maintain compliance with all organizational policies and procedures., • Participate as member of the EBPs groups’ curriculum development process., • Complete wellness, health promotions activities, • Follow-up with the individual and the individual’s family/support network to confirm linkage to Care Coordination, outpatient treatment or other community services., • Perform additional relevant duties as requested by supervisor/management., • Complete office duties as needed/required REQUIREMENTS: • Hold a high school diploma or high school equivalency., • Bi-lingual (Spanish/English); strongly preferred., • NYS OASAS Certified Recovery Peer Advocate certification is required. Provisional certification will be accepted within 12 months to obtain full certification., • Obtain within thirty days of hire, • Screening, Brief Intervention and Referral to Treatment, • Code of Ethical Conduct (6 hours), • Confidentiality related to 42CFR (3 hours), • Medication Supported Recovery (3 hours), • Mandated Reporter https://nysmandatedreporter.org/TrainingCourses.aspx, • Experience or desire to work with people who have a substance use disorder and mental illness., • Positive attitude and professional demeanor., • Ability to complete work independently as well as in collaboration with team members., • Must be team oriented with a willingness to be flexible and helpful., • Excellent computer skills including Microsoft Windows, Excel, PowerPoint, and electronic communications tools: internet and email., • Ability to communicate effectively orally and in writing., • Highly organized, motivated self-starter., • Excellent time management skills. WHY JOIN US? Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The Peer Support Specialist requires someone who is culturally aware and sensitive to the needs of the Latino population, possess excellent computer skills, be able to function as a part of an inter-disciplinary team and have understanding of therapy and group work rooted in evidenced based approaches for intervention and management strategies. Peer Support services are peer-delivered services with a rehabilitation and recovery focus. They are designed to promote skills for coping with and managing behavioral health symptoms while facilitating the utilization of natural resources and the enhancement of recovery-oriented principles (e.g. hope and self-efficacy, and community living skills). Peer support uses trauma-informed, non-clinical assistance to achieve long-term recovery from a behavioral health disorder. Under supervision of the Program Director, the requirements listed below represent the knowledge, skill, and/or ability required. The provider ensures strengths based, person centered quality of care provided in a culturally and linguistically meaningful therapeutic environment. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job. The functions below outline the general responsibilities associated with this position. Each of these functions is considered critical to effective department operations and our Mission. It is expected that all staff in this position will have satisfactory attendance and will perform these functions as assigned in a competent, cooperative, and timely manner. The Job Description will be reviewed periodically for accuracy and/or adjusted according to business necessity KEY ESSENTIAL FUNCTIONS • Provide recovery-oriented interventions for adults and children diagnosed with severe and persistent mental illnesses., • Work as a member of multidisciplinary treatment team that practices client centered and holistic care; accompany clients to appointments and complete warm- hand off referrals, including health homes services., • Communicate effectively with clients and collateral contacts and conduct outreach for care coordination., • Provide advocacy services for clients, including assisting individuals obtain benefits and entitlements, obtain food, obtain housing, and access appropriate care in the community., • Conduct interim visits with individuals after a discharge from a hospital, rehab, or inpatient stay to facilitate community tenure and increased readiness while waiting for the first post- discharge visit with a community-based mental health provider., • Assist in the selection and utilization of self-directed recovery tools such as relapse prevention planning., • Connect individuals to self-help groups in the community., • Provide recovery education and counseling to individuals and their family members., • Provide transitional support- bridging from an institution (jail, hospital, rehab) to an individual’s home., • Provide pre-crisis and crisis support services., • Provide parent skills development and training., • Conduct groups with families to strengthen social skills, decrease isolation, provide emotional support and create opportunities for ongoing natural support., • Participate in staff and organizational meetings as requested for care coordination and development of policies and procedures., • Maintain compliance with all organizational policies and procedures., • Facilitate and co-facilitate EBPs groups., • Participate as member of the EBPs groups curriculum development process., • Perform additional relevant duties as requested by supervisor/management., • Complete office duties as needed/required., • Complete wellness, health promotions activities. REQUIREMENTS • Hold a high school diploma or jurisdictionally certified high school equivalency., • Bi-lingual (Spanish/English); strongly preferred., • NYS OMH certification is required., • Experience or desire to work with people who have a mental illness., • Positive attitude and professional demeanor., • Ability to complete work independently as well as in collaboration with team members., • Must be team oriented with a willingness to be flexible and helpful., • Excellent computer skills including Microsoft Windows, Excel, PowerPoint, and electronic communications tools: internet and email., • Ability to communicate effectively orally and in writing., • Highly organized, motivated self-starter., • Excellent time management skills. WHY JOIN US Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description Mission Statement Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. Position Overview The Certified Recovery Peer Advocate requires someone who is culturally aware and sensitive to the needs of the targeted population, possess excellent computer skills, be able to function as a part of an inter-disciplinary team and have understanding of therapy and group work rooted in evidenced based approaches for intervention and management strategies. Certified Recovery Peer Advocate services are peer-delivered services with a rehabilitation and recovery focus. They are designed to promote skills for coping with and managing behavioral health symptoms while facilitating the utilization of natural resources and the enhancement of recovery-oriented principles (e.g. hope and self-efficacy, and community living skills). The Certified Recovery Peer Advocate uses trauma-informed, non-clinical assistance to achieve long-term recovery from a behavioral health disorder. Under supervision of the Program Director, the requirements listed below represent the knowledge, skill, and/or ability required. The provider ensures strengths based, person centered quality of care provided in a culturally and linguistically meaningful therapeutic environment. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job. The functions below outline the general responsibilities associated with this position. Each of these functions is considered critical to effective department operations and our Mission. It is expected that all staff in this position will have satisfactory attendance and will perform these functions as assigned in a competent, cooperative, and timely manner. The Job Description will be reviewed periodically for accuracy and/or adjusted according to business necessity. Key Essential Functions • Provide rehabilitative and recovery-oriented interventions for clients diagnosed with substance disorders., • Help promote skills for coping and managing behavioral health symptoms., • Provide relapse prevention planning., • Conduct assessment and groups specific to substance abuse and dependency., • Utilize motivational interviewing and other evidence-based practices (EBP) while working with individuals at different stages of change to help individuals reduce use/abstain from substance use., • Work as a member of multidisciplinary treatment team that practices client centered and holistic care; accompany clients to appointments and complete warm handoff referrals, including health homes services., • Communicate effectively with clients and collateral contacts and conduct outreach for care coordination., • Provide advocacy services for clients, including assisting individuals obtain benefits and entitlements, food, housing, and access appropriate care in the community., • Conduct interim visits with individuals after a discharge from a hospital, rehab, or inpatient stay to facilitate community tenure and increased readiness while waiting for the first post-discharge visit with a community-based mental health provider., • Assist in the selection and utilization of self-directed recovery tools such as relapse prevention planning., • Connect individuals to self-help groups in the community., • Provide recovery education and counseling to individuals and their family members., • Provide transitional support bridging from an institution (jail, hospital, rehab) to an individual’s home., • Provide preventative and crisis support services., • Provide parent skills development and training., • Conduct groups with families to strengthen social skills, decrease isolation, provide emotional support and create opportunities for ongoing natural support., • Participate in staff and organizational meetings as requested for care coordination and development of policies and procedures., • Maintain compliance with all organizational policies and procedures., • Facilitate and co-facilitate EBP groups., • Participate as member of the EBP groups’ curriculum development process., • Complete office duties as needed/required., • Complete wellness, health promotions activities., • Follow-up with the individual and the individual’s family/support network to confirm linkage to Care Coordination, outpatient treatment or other community services., • Perform additional relevant duties as requested by supervisor/management., • Follows established policies and procedures. Requirements • High school diploma or GED, • Must possess current Certified Recovery Peer Advocate certification., • Provisional certification will be accepted and must obtain full certification within six (6) months from the date of hire., • Must obtain Mandated reporter (2 hours) training/certificate within thirty (30) days., • Website info: https://nysmandatedreporter.org/TrainingCourses.aspx, • Must obtain training/certification within thirty (30) days of hire., • Domestic Violence, • Infection Control BASIC (non-medical/nursing staff), • HIV, • Child Abuse, • Tobacco Cessation, • Impaired Driver Screening and Assessment

Job DescriptionDescription: The Organization: Founded in 1846 to care for the children and widows of sailors in the Port of New York, Seamen’s Society was one of the first organizations, in the US, to care for abandoned children in family settings, rather than institutions. Today, Seamen’s Society for Children and Families is a comprehensive nonprofit provider of enhanced family foster care services, mental and behavioral health care services, prevention/family stabilization services, a childcare program, domestic violence intervention and counseling services, health home care management services, education financial support, and a youth tutoring program. The agency’s nearly 200 professionals serve over 1,200 children and 800 families in New York City. Job Summary: To provide leadership and support to parent advocates, individual and families. This position plays a pivotal role in providing administrative support to ensure the efficient operation of advocacy services for parents navigating various systems. To provide support to families that promotes a positive parent-child relationship and interaction while providing linkage to parents/caregivers. To support and advocate for the family to receive their entitlements and benefits, housing connects, etc. Duties and Responsibilities: Program Responsibilities · Responsible for opening and closing case records, including sending of all required notices to individuals and families. · Completes all documentation to order gifts cards and Metro cards. · File document and health information case record · Answers phone, greets and announces individuals and families to assigned workers. · Responsible for scheduling, attending, and coordinating trainings for all program staff · compiles and analyze data related to client demographics, service utilization, outcomes, and satisfaction to inform program evaluation and improvement efforts. Documentation and Record Keeping · Complete and document case work activities in tracking logs/excel sheets, case record PROMIS, CONNECTIONS and all other systems on a timely manner. · Conduct monthly chart reviews of at least 10 case records per month. Confidentiality and Privacy: · Maintain strict confidentiality and privacy standards to protect the safety and privacy of individuals and families, adhering to relevant laws and organizational policies regarding the handling of sensitive information. Parent Advocate Case Aide/ Support · Support other parent advocates/case aides on case assignments if needed. · Advocate and assist families with connecting to community-based resources/ organizations and making referrals to facilitate the services needed to the families. · Participate in activities including initial intakes, contacts, and service plan meetings, etc., · Obtain collateral documents quarterly and/or annually as provided, from medical, mental health treatment, substance use and academic programs and other programs. · Works with parents and provides education on improving parenting skills and home management skills. · Schedule and participate in monthly unit, Interdisciplinary, and/or Clinical Team Meetings. · Ability to conduct interviews with families to obtain and provide information needed to fulfill case aide responsibilities. Cultural Sensitivity and Awareness: · Demonstrate cultural competence and sensitivity in collaborating with individuals and families from diverse backgrounds, recognizing and respecting their unique cultural values, beliefs, and preferences. Skills, Knowledge, Abilities: · Ability to use communication skills that successfully convey and obtain accurate and complete information in a respectful caring manner. · Demonstrates ability to organize and coordinate work within schedule constraints and manage emergent requirements in a timely manner. · Ability to communicate effectively with supervisors, co-workers, and other community partners · Knowledge and ability to use critical thinking and analytical skills used to formulate with the family person achievable plans for implementation · Ability to perform the essential functions of the job with or without reasonable accommodation. · Collaboration and facilitation skills that to collaborate with the individual, families, and services providers. Requirements: Skills, Knowledge, Abilities: · Ability to use communication skills that successfully convey and obtain accurate and complete information in a respectful caring manner. · Demonstrates ability to organize and coordinate work within schedule constraints and manage emergent requirements in a timely manner. · Ability to communicate effectively with supervisors, co-workers, and other community partners · Knowledge and ability to use critical thinking and analytical skills used to formulate with the family person achievable plans for implementation · Ability to perform the essential functions of the job with or without reasonable accommodation. · Collaboration and facilitation skills that to collaborate with the individual, families, and services providers. Qualifications: · HS Diploma or GED required; child welfare experience preferred. · Computer skills including but not limited to Microsoft Word, PowerPoint, SharePoint, Teams, and ability to learn other systems. · Due to the nature of the work environment work hours will be based on needs of program and may vary. · Performs other duties/responsibilities as assigned within scope of this position. Why Join Us? At Seamen’s Society for Children and Families, we value our team members and are committed to providing a supportive, rewarding, and growth-oriented work environment. As part of our team, you’ll enjoy a comprehensive benefits package designed to support your professional and personal well-being: Extensive Training & Career Development – Gain hands-on experience with comprehensive training programs to enhance your skills and career growth. Generous Paid Time Off & Holidays – Maintain a healthy work-life balance with our comprehensive PTO package, including: 13 paid holidays throughout the year, Half-day Summer Fridays to make the most of the season, Ample vacation, personal, and sick time so you can recharge and focus on what matters most. Your well-being is a priority for us. Take time to rest and recharge. Robust Medical, Dental, & Vision Insurance – Stay covered with our significantly subsidized plans designed to fit your needs. Company paid Life Insurance & Financial Security – We offer life insurance, a generous 403(b) retirement plan (with agency contribution), and a tax-deferred annuity to secure your future. Commuter Benefit Program & Flexible Spending Accounts – Save money on daily expenses with our commuter benefits and FSA options. Exclusive Perks & Discounts – As part of our team, you'll gain access to Plum Benefits, the leading Corporate Entertainment Benefits provider. Enjoy exclusive discounts, special offers, and preferred seating for top attractions, theme parks, shows, sporting events, movie tickets, hotels, and more. Employee Assistance Program – Receive confidential support services for mental health, financial advice, and personal well-being. Internship & Referral Programs – Help build the future by mentoring interns or referring great candidates and earning incentives. Additional Information Seamen’s Society is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We respect diversity and accordingly are an equal opportunity employer that does not discriminate based on race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

Job Description JOB TITLE: Utilization Manager SUMMARY: The Utilization Manager is responsible for overseeing and coordinating all utilization management activities within the OASAS 820 program. This role ensures that services are delivered in accordance with regulations, medical necessity criteria, and organizational standards. The Utilization Manager works closely with clinical, medical, and administrative teams to optimize service delivery, support appropriate levels of care, and maintain compliance with all documentation and reporting requirements. The Utilization manager will be reporting to the Clinical director of residential services. This position reports to the Billing Manager. REPORTING RELATIONSHIP: This position reports to the Billing Manager SCHEDULE: 10AM - 6PM, flexibility in schedule to include some evenings and weekends based on program need. LOCATION: Corona, Queens NY POSITION TYPE: Fulltime - requires flexibility to cover shifts in the event of staffing shortages or emergencies ESSENTIAL DUTIES/RESPONSIBILITIES: • Monitor and review all admissions, continued stays, and discharges to ensure alignment with OASAS Part 820 requirements and medical necessity., • Conduct regular utilization reviews to ensure appropriate level‑of‑care placement (Stabilization, Rehabilitation, and Reintegration)., • Ensure timely completion and submission of required documentation, including LOCADTR assessments, treatment plans, and progress updates., • Maintain compliance with OASAS, Medicaid, and managed care organization (MCO) guidelines., • Prepare for and participate in audits, quality reviews, and regulatory inspections., • Serve as the primary liaison with MCOs, OASAS representatives, and external partners regarding authorization, continued stay requests, and service utilization., • Collaborate with clinical leadership to identify barriers to care and support timely transitions between levels of care., • Communicate utilization trends, concerns, and recommendations to program leadership., • Track and analyze utilization data, including census, length of stay, authorization status, and service patterns., • Generate regular reports for internal leadership and regulatory bodies as required., • Identify trends and recommend improvements to enhance service efficiency and outcomes., • Participate in quality improvement initiatives related to documentation, service delivery, and regulatory compliance., • Provide training and support to staff on utilization requirements, documentation standards, and best practices. QUALIFICATIONS: • Master’s degree in Social Work, Psychology, Health Administration, or related field, • Minimum 2–3 years of experience in substance use disorder treatment, behavioral health, or utilization management., • Knowledge of OASAS Part 820 regulations and LOCADTR criteria., • Experience working with Medicaid and managed care organizations., • CASAC, LMSW, LMHC, or related credential., • Experience in residential or stabilization-level SUD services., • Familiarity with electronic health records (EHR) and utilization management platforms., • Strong organizational, communication, and analytical skills OTHER SKILLS/ABILITIES: • Must have strong interpersonal skills to support leadership, management, negotiation and problem-solving functions of this role., • Friendly, courteous, service-orientated, professional, outgoing, and client service oriented., • Outstanding detail oriented skills while maintaining an extremely positive attitude., • Excellent verbal and written communication skills; draft clear and concise text for producing documents, evaluations and other reports and policies and procedures of high professional quality;, • Excellent time management, organizational, and computer software skills., • Must be able to work independently and productively with minimum supervision., • Team play with a “can do” attitude that can work in a fast paced environment., • Ability to establish and maintain a professional atmosphere for employees., • Performs job tasks in a manner that does not result in negative audit reviews. BENEFITS: 15 Vacation days Annually 12 Sick Days Floating Holiday 1 annually 401K retirement plan with 3% match after 90 days of employment Medical Benefits after 30 days of employment with Cigna Dental/Vision eligible after 90 days of employment Access to Gym/Weight Room Access to Boxing Ring Short Term Disability Life, Accidental Insurance available through Aflac Transit Chek for commuting expenses Legal Shield for legal services Public Service Loan Forgiveness (PSLF) participants Are you passionate about making a meaningful impact in your community? Join Elmcor Youth & Adult Activities as a Director of Operations and lead the oversight of essential programs and services that support individuals and families in need. This role provides the opportunity to guide daily operations, strengthen service delivery, and ensure programs are delivered with a focus on safety, stability, compliance, and excellence. If you are a strategic and experienced leader committed to operational effectiveness and making a meaningful community impact, we encourage you to apply today and take the next step in a purpose-driven career.

The Clinical Quality Consultant for the Oncogenetic Program provides guidance and support for utilization management related to advanced molecular and genetic testing in oncology. You'll enjoy the flexibility to work remotely * from anywhere within the U. All employees working remotely will be requi

Ensure team is routinely up to date with Rolex advisor App training and Rolex News. This role drives excellence in luxury hospitality CRM utilization demand management and client development while acting as the key liaison between store leadership and Rolex corporate partners. Serve as the in-store

The Medical Director's activities primarily focus on the application of clinical knowledge in various utilization management activities with a focus on pre-service benefit and coverage determination or medical necessity (according to the benefit package), and on communication regarding this process

Respond appropriately and in a timely manner to licensing/CME requests from the Senior Medical Directors, Vice President of Medical Affairs, or Chief Medical Officer and/or administrative team. Board certification by a medical specialty board approved by the American Board of Medical Specialties (A

This position interacts and cooperates with all segments of the sale and sales support; specifically with the Sales team, Estimators, Civil Engineers, Regional Sales Manager, production/operations, logistics, accounting and executive management. Sales strategy includes the utilization of Civil Engin

Primary Goal: GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve their desired outcomes and derive value from GLOBO’s solutions. We are looking for a passionate Customer Success Specialist (CSS) with relationship-building and project management skills to join the team. The CSS will develop relationships, and use proactive data insights and an understanding of GLOBO’s products and services to improve language access and maximize customer retention and growth. Responsibilities: Develop Meaningful Relationships: Serve as the point of contact for a portfolio of customers. Build and maintain long-term relationships with key language access stakeholders across all levels of the organization. Drive Adoption & Utilization: Monitor customer health and utilization data, delivering training, advising on best practices, workflows, and configuration options. Design and deploy digital motions to drive product adoption and maximize usage and value realization. Ensure Customer Outcomes & Value: Understand, measure, and report on customer business goals and key performance indicators (KPIs), ensuring customers achieve their desired outcomes and continually recognize the value of GLOBO’s solutions. Support Quarterly Business Reviews, Annual Reviews, and lead ad hoc customer meetings. Support Account Planning & Risk Mitigation: Contribute to account plan development and support the execution of the account strategy. Maintain internal CRM (Hubspot) to monitor customer health, proactively identify "at-risk" accounts, and lead the execution of prescriptive interventions that ensure high satisfaction and retention. Own the contract renewal process for assigned accounts, including proactive risk mitigation, negotiating terms, and securing on-time renewal commitments. Actively identify and develop opportunities to expand GLOBO’s service offerings for upsell/cross-sell and provide additional value to clients. Serve as the Voice of the Customer: Act as the internal voice of the customer, advocating for their priorities, gathering product and service feedback, and partnering with customer stakeholders to resolve challenges and drive value realization. Partner cross-functionally with Sales, Marketing, Product & Engineering, Customer Support, Implementation, Operations and Finance to ensure customer satisfaction. Required Minimum Education and Experience: A Bachelor’s degree or equivalent. 3+ years of experience in a customer-facing role (post-sales account management, customer success, or comparable experience) within healthcare technology/operations. Excellent verbal and written communication skills. Excellent time management and project management skills. High level of initiative, accountability, and follow-through. Ability to manage multiple initiatives and projects and prioritize needs. Strong sense of service and passion for health equity and GLOBO’s mission of “Helping people communicate when it matters most”. Possession of a valid Driver’s License and a clean driving record. Ability to manage independent transportation to various client sites and regional travel hubs. Authorized to legally work for any employer in the United States. Willingness to submit to any requested background checks. Additional Preferred Requirements: Prior experience at a high growth company in a decentralized environment. Experience with Google Docs and Apple/Mac Operating System. Demonstrated experience navigating difficult contract negotiations or service recovery "save" situations. Experience managing customer lifecycles within a CRM (Hubspot preferred) and proficiency in remote collaboration tools. Travel Requirements: 25 - 50% domestic travel requirement for on-site client visits and industry events. GLOBO Foundations Core Competencies: GLOBO has created a roadmap to success outlining the key KSA’s and competencies in each job band. To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies. Drive Results—Takes accountability for individual outcomes - good or bad. Prioritizes work to support Company rocks. Communicate Effectively - Asks questions to ensure understanding. Listens with intent to understand. Developing Self and Others - Expands self-awareness and is open to feedback. Takes ownership/Seek opportunities of learning, career growth, and development. Growth-Focused -Develops a growth mindset by keeping an open mind during change. Seeks opportunities to move out of comfort zone. Customer Centricity -Consistently provides excellent customer service. Actively gathers and leverages information to understand current and emerging customer priorities, problems, expectations, and needs - present proposed solutions within area of responsibility. Supervisory Responsibilities: This position does not have direct supervisory responsibilities. Work Environment: This position predominantly operates in a remote/home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Persons with mental or physical disabilities as defined by the Americans With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.

Job Title: Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to: Chief Customer Officer Location: US – Remote About Us: SimpliGov is the government forms and workflow automation platform that helps agencies ditch the paper, move faster, and serve constituents better. We provide one platform for all government workflows - fill, pay, route, automate, sign, and populate. Built for how government really works, SimpliGov combines modern tech with a human touch: no-code tools, fast support, and proven results across 100+ agencies. We are growing rapidly and looking for talented, high-impact players to join our team! Role Overview: This is an incredible opportunity for a customer-obsessed professional who is equally passionate about making a real impact in state and local communities. As a Customer Success Manager (CSM) at SimpliGov, you will be a trusted partner helping government customers achieve their strategic objectives and realize maximum value from their investment in SimpliGov’s solutions and services. You will manage a portfolio of accounts, ensuring customer satisfaction, retention, and expansion, while fostering long-term executive relationships. Acting as the voice of the customer, you will work cross-functionally with Sales, Product Management, Engineering, Professional Services, Marketing, and other teams to align customer needs with SimpliGov’s innovation and delivery. This role operates in a fully remote environment with planned travel to customer locations, industry events, and company gatherings. Being a CSM requires a balance of strategic consulting, technical acumen, and program management. You must be comfortable engaging with C-level executives, department heads, and technical project leads, while also diving deep into product functionality to provide expert guidance. The ideal candidate is proactive, data-driven, and enthusiastic about driving digital transformation in the public sector. Responsibilities: Customer Consultation & Engagement • Own and manage a portfolio of accounts with clear alignment at the project, program and leadership levels., • Consultatively drive adoption by implementing success plans, building and expanding relationships, and delivering valuable performance insights., • Help maintain customer documentation, success plan tracking, and account records. Data, Insights & Reporting • Track customer utilization and adoption metrics, highlighting trends or risks to the CSM team., • Prepare dashboards, meeting summaries, and materials for QBRs/EBRs., • Assist in gathering customer feedback and organizing it for internal teams. Retention & Expansion • Convey value by demonstrating progress in the customer’s program outcomes., • Hold Strategic/Executive Business Reviews to ensure value is realized at the leadership level., • Identify and support expansion opportunities by working with Sales to increase customer adoption and business objectives. Cross‑Functional Coordination • Collaborate with Product, Support, and Professional Services teams to ensure customers receive coordinated, consistent service., • Document product issues or enhancement requests and monitor progress toward resolution., • Support internal process improvements, including the use of AI tools to increase efficiency where appropriate. Customer Education • Identify and facilitate training sessions, webinars, and resources that guide customers to increased adoption and best practices. • Maintain up‑to‑date knowledge of SimpliGov features to provide accurate guidance and direct customers to appropriate resources. Qualifications: • 5+ years of relevant, client-facing experience in customer success, account management, or consulting (required)., • Strong background working with government or public sector clients (required)., • Proven ability to influence senior stakeholders and present strategic recommendations to executives., • Operates with a bias to action and enthusiastically embraces change management., • Highly organized with strong attention to detail and follow‑through that thrives in a fast-paced, growing organization., • Strong account management skills with a track record of managing complex, multi-stakeholder initiatives., • Experience with SaaS/cloud-based applications and digital transformation programs., • Excellent communication, presentation, and interpersonal skills., • Demonstrated ability to create and execute adoption and success plans that drive measurable business outcomes., • Skilled in developing product use cases and guiding customers on best practices., • Highly organized with exceptional follow-through and the ability to balance multiple priorities in a fast-paced environment., • Passionate about public service and improving citizen experiences through technology., • Eagerness to grow into a Senior or Enterprise Customer Success Manager role or into people management over time. What We Offer: • Medical, dental, and vision insurance plans, with significant employer contributions for employees AND dependents (contributions based on base-level plan; buyup plans available at additional costs), • Company-sponsored life, short-term, and long-term disability insurance, • 11 Paid holidays, • Flexible time off, • 401k plan with 4% employer match, • Monthly home office stipend, • Monthly wellness stipend Why Join SimpliGov? At SimpliGov, you’ll be part of a mission‑driven team transforming how government works. We help state and local agencies modernize their processes and deliver better services to their communities. As a Customer Success Manager, you will gain hands‑on experience working with customers, technology teams, and real public‑impact projects—while developing the skills and experience needed to advance your career. Legal Disclaimers: SimpliGov does not currently sponsor applicants for work visas. The US base salary range for this full-time position begins at $100,000+ bonus + benefits. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. SimpliGov participates in the federal government's E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates.

Job Title: Customer Success Executive - Nebraska Department: Customer Success About the Role: As a Customer Success Executive, you’ll own retention and expansion for a strategic book of business across our most impactful customers. In this senior individual contributor role, you’ll build and nurture executive-level relationships, craft and execute data-driven account strategies, and negotiate complex renewals and upsells. You’ll partner cross-functionally to ensure delivery of measurable outcomes—driving adoption, network growth, ROI, and program impact. Operating with high autonomy, you’ll act as a domain expert and trusted advisor, translating customer insights into clear narratives and actionable plans that mitigate risk, strengthen partnerships, and grow net revenue. You’ll thrive at the intersection of strategy, relationship management, and measurable impact in this role. What You'll Do: Own retention and growth strategy: Develop and execute multi-year account plans that align Unite Us capabilities to customer objectives, drive GRR/NRR, and proactively mitigate churn risk across assigned vertical(s). Lead executive stakeholder engagement: Build, map, and manage senior and C‑suite relationships; align on goals, success metrics, and value realization for providers, payers, public sector, and community-based organizations. Negotiate complex renewals and expansions: Structure and close multi-year renewals and support upsells, including pricing strategy and terms; navigate procurement and budget cycles in partnership with Legal and Finance to land on time. Translate data into compelling narratives: Analyze platform utilization, network health, and outcomes to produce ROI analyses and insights that inform strategy; deliver QBRs and executive readouts that drive decisions and action. Orchestrate cross-functional value delivery: Lead initiatives with Product, Community, Operations, Marketing, and Support to resolve issues, unlock adoption, and deliver on success plans without formal people management. Drive adoption and workflow excellence: Design and implement best-practice workflows and enablement for targeted use cases; run adoption campaigns and measure engagement to expand value across networks. Forecast revenue with precision: Maintain accurate renewal and expansion pipelines, scenarios, and risk signals in CRM; communicate forecast changes early and often based on budget and procurement intelligence. Run strategic business reviews: Plan and facilitate data-driven QBRs/EBRs that connect outcomes to investment, revisit goals, and secure executive alignment on next-step initiatives and expansions. Champion voice of customer and market insights: Continuously gather feedback and competitive intelligence; advocate for needs in product roadmap and contribute to positioning that differentiates Unite Us. Elevate the CS practice: Mentor peers informally, codify best practices, and lead process improvements and playbook contributions that scale customer impact. You’re a great fit for this role if: • 5-7 years of experience managing enterprise-level customer relationships with complex, strategic accounts involving multiple executive stakeholders and long-term success planning., • At least 5 years of experience in customer success, account management, or directly related work experience preferred, • Demonstrated ability to translate customer goals into strategic success plans, measurable outcomes, and executive-level impact stories., • Experience designing or supporting complex programs, including developing logic models, success frameworks, or other approaches that connect activities to measurable outcomes and impact., • Proven ability to serve as the internal executive advocate for customers—mobilizing cross-functional teams, shaping priorities, and driving coordinated action to deliver measurable business outcomes., • Experience working with government, healthcare, or other mission-driven organizations is strongly preferred. Our Mission: Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us. Environmental Job Requirements and Working Conditions: • This position is remote, U.S. based. Candidates must live in Nebraska to be considered., • This position may require 30% travel, • The target base pay range for this role is: $110,000-$120,000. This role is eligible for variable compensation. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location., • All team members will be required to pass a background check which includes criminal, employment, and education verification Benefits provided by Unite Us: Medical, Dental, and Vision We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits. Wellness Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members. Flexible Time Off Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays. Paid Parental Leave Adoptive parents are included. Employee Resource Groups Join our ERGs to connect and engage with colleagues, like Military Veterans Spending Accounts We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits. 401(k) + Employer Match Enjoy matching, immediate vesting and financial wellness resources Additional Benefits Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents Disability Coverage Accident Insurance Pet Insurance As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies. Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation. #LI-Remote