Trabajos utilization management en Oceanside, CaliforniaCrear alertas

The Fire Desk Support Scheduler must ensure operations run smoothly. The fire desk is the hub of Range Control operations. The fire desk coordinates Range Training Area (RTA) training operation status, tracks all range and training area incidents, addresses any SOP violations and initiates all emergency procedures, clears and monitors any down range personnel, dispatches the range inspector (Range Safety) as needed, and alerts range control supervisory personnel in case of any cease fire situation. Responsibilities: • Using RFMSS and IRSS, track scheduled units on the scheduled ranges and training areas., • Update and post current range status during training operations on RFMSS., • Track all range incidents and initiate emergency procedures and fill out the checklist in RFMSS., • Track all down range personnel in RFMSS., • Alert the Officer in Charge, Range Safety Officer and Range Control personnel of any Cease Fire requirements in a timely manner., • Enter range Utilization data in RFMSS as units’ complete training and upon departure., • Conduct RFMSS End-Of-Day functions., • Update and maintain RFMSS Logs i.e. DA 1594 Journal, Airspace Activation/Deactivation log, Status Change log, Communications Check log, Utilization log, No Show/Cancellation log, Downrange log, Incident logs and End of Day Process., • Review approved range reservations as ranges are occupied of range requests., • Provide range operations reposts in accordance with Government specifications., • Post current range and training area updates such as:, • Range Bulletins, • Current Live fire, • Grid to location of each element in RTA’s, • Last known position and time of contact, • Casualty Evacuation (CASEVAC), • Weather advisories, • Radio communications, • Maintain accurate records in RFMSS., • Track all transits in and out of the training area to include any off base training areas., • Scheduling functions., • Brief and send written reports to the Range Control Officer and key leaders on significant events., • Coordinate all CASEVACs aboard installation., • Provide technical guidance concerning range operations to any element(s) in training. Supplemental Duties: • None Supervisory Responsibilities: • Demonstrates accuracy and thoroughness; monitors employee’s work to ensure quality and overtime control., • Supervises and mentors all Range Control personnel., • Hiring, terminating, and supervising all Range Control support personnel Marine Corps Base Quantico, Quantico, VA. Education/Experience/Qualification: • USMC knowledge required., • Minimum of 5 years’ experience directly related to range operations support., • Excellent writing and communications skills, in order to coordinate effectively both internally and externally., • Must have relevant analytical expertise in following areas: communication, coordination, technical and formal writing skills, and expertise in the use of Microsoft Office., • Must have knowledge of all orders and be able to recite them on command to enable training units to operate in a safe manner. Additional Skills: • Excellent client management and business literacy skills., • Must have excellent writing and communications skills., • Be flexible and available to interact with clients., • Be self-directed and motivated., • Take initiative to identify and anticipate client needs and make recommendations for implementation. Location: Range Control Facilities, MCB Quantico 24157 Montezuma Rd. Quantico, VA 22134 and Marine Corps Air Station Camp Pendleton, Tower Street Bldg. 2399, Rm 203 Camp Pendleton, CA 92055 Work Environment: Office Environment. Physical Demands: Work is generally sedentary; there could be a requirement to assist in moving and repositioning computer systems, servers, and other office equipment weighing no more than 50 pounds per person (e.g. two-man lift lOO lbs.). Work Schedule: Mon-Fri/8 hours a day. Normal working hours are 08:00AM – 5:00PM. Shift work is possible. License and Other Requirements: Possession of a valid driver’s license and availability of private transportation may be required for some positions in this job class (mileage expense allowance provided). Salary and Benefits: As stated during the interview/hiring process. Security Clearance: Must be eligible for a secret security clearance. Travel: Little travel may be required for this position.

At TrueCare, we believe that everyone deserves access to excellent healthcare. For over 50 years we have been helping patients and families have timely, affordable, and expert healthcare. Joining us is just a click away. Health inside. Welcome in. Are you passionate about bringing healthcare directly to the community? Apply to join our mission-driven team ! Your Role & Impact The Chiropractic-Acupuncture Assistant is responsible for the schedule of the department by handling the referrals for new patients and follow ups, answering the phones for patient calls, answering voice mails, and My Chart messages. They are creating a friendly, welcoming, and well-organized front office for patients and facilitating their flow through one of the TrueCare health centers. They scrub the schedules to minimize errors, set up and clean the provider treatment rooms, and order supplies. The Chiropractic-acupuncture assistants participate in organizational initiatives such as encourage My Chart utilization and Welcome tablets. What We’re Looking For • High school diploma or equivalent., • A minimum of 1 years of experience as a chiropractic or acupuncture assistant, medical or dental receptionist and/or administrative assistant., • Excellent verbal and written communication skills., • Strong interpersonal and organizational skills., • Strong time management, • Computer proficiency, particularly with the Microsoft Office suite, including Outlook, Word, Excel, and PowerPoint., • Competency taking blood pressures., • Provide care that truly impacts the community, • Grow your skills through continuing education, • Work with a collaborative, supportive teamPerks & Benefits:, • Competitive pay, • Generous paid time off Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer. TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here. Powered by JazzHR Compensation details: 23-32.2 Hourly Wage PIe772315f19c6-37820-40427566

Job DescriptionBenefits: • Full-Time, • Salary, • 401(k), • Company parties, • Flexible schedule Perks of the Job • Free unlimited BODYBAR Pilates membership, • Competitive pay + performance-based bonuses, • Opportunities for growth within a fast-growing brand, • Discounts on BODYBAR apparel, • Flexible scheduling to support work/life balanceWho We Are BODYBAR Pilates La Costa and Vista are two high-performing studios in North County San Diego, built on strong programming, consistency, and an elevated member experience. We focus on athletic, results-driven Pilates while creating a space that feels welcoming, motivating, and community-driven. Our team holds a high standard for both the class experience and how we show up for our members and each other. Who Were Looking For The Fitness Operations Manager plays a key role in supporting the day-to-day execution of the fitness program across two studios. This role partners closely with studio leadership to ensure a consistent, high-quality class experience, strong instructor performance, and an organized, well-run schedule. This position is ideal for someone who enjoys both teaching and operationssomeone who is detail-oriented, reliable, and takes pride in maintaining a high standard across all aspects of the studio. What Youll Be Doing • Deliver strong class experiences by teaching 36 BODYBAR Pilates classes per week with consistency, professionalism, and energy., • Support instructor performance by helping maintain accountability around scheduling, preparedness, and overall class quality., • Own the class schedule by managing instructor availability, ensuring coverage, and supporting adjustments based on studio demand., • Drive operational excellence by monitoring class performance and supporting data-informed decisions that improve utilization and consistency., • Support recruiting and onboarding by assisting with instructor hiring, integration, and ongoing team support., • Partner with leadership on key initiatives including workshops, instructor evaluations, and community events., • Maintain studio readiness by supporting equipment upkeep and ensuring the studio environment meets BODYBAR standards., • Minimum of 3-5 years in the fitness industry, with leadership or management experience, • Confident using Google Workspace and quick to learn new tech, • Detail-oriented and highly organized, • Strong communicatorboth verbal and written, • Reliable, proactive, and team-oriented, • Passionate about fitness, Pilates, and creating a strong member experienceTraining Program: Training is required to learn the BODYBAR Method. Training is comprised of online training modules, 5-day intensive workshop taught by a BODYBAR master trainer, observation hours and test outs. If you have been comprehensively trained (450+ hours), you may be eligible for our bridge program with the potential for reduced observation hours.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Employee discounts, • Training & development At One World Fitness LLC (Planet Fitness), our focus is always on doing the next right thing. This by making a positive impact in our communities to enhance peoples lives with an affordable, high-end fitness experience. We Set the Tone as such task requires a team of inspiring, motivated, competitive, and hardworking go-getters. As one of the fastest-growing franchises and operators of fitness centers in the United States, One World Fitness is just getting warmed up. Currently with 33 locations across the East/West Coast and expected to double the number within the next 3-4 years. We are continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future for the leadership of tomorrow. Job Summary: The Assistant Manager will be responsible for (but not limited to) The oversight of an assigned location, consistently driving revenue, up keeping cosmetic appearance, establishing team culture and their overall operations to ensure a world class member experience. You will be accountable for mentoring/coaching a team of Member Services Representatives in a positive, motivating manner with continuous assistance in operational, sales, training, and future development sectors. Essential Duties and Responsibilities: Assist in ensuring your club is fully staffed, trained, and cleared to operate from the Assistant Manager down to the Member Services Representatives Aid to create and establish a welcoming/non-intimidating/safe atmosphere for members, prospect members, guests, and staff by keeping superior customer guidelines consistent daily. Assist with Interview/Recruit top talent to elevate overall clubs performance and contribute to companys growth creating assets for future Management openings. Assist with maintaining team/own effective member sign up, cancellation, billing updates, past due accounts, transfers, upgrades/downgrades, info call and tour processes daily. Communicate to General Manager equipment and cosmetic gym repairs in a timely manner. Keep self-consistent leading by example and demonstrating proficiency in all sectors of the job. Consistent submission and accuracy in documentation pertaining to club operations, members, and staff, directed to H.R./Regional Manager Keep self-up to date with any Planet Fitness Corporate training, Membership Promotions, and new policies. Assist with running daily reports to analyze clubs performance, identify any decline or room for improvement, and sales low performers. Invest time working with team to ensure their personal development in the organization; this includes coaching meeting/sessions, development plans, bench planning, keeping them accountable and retraining if necessary. Drive revenue through memberships, tanning lotions, and retail sales. Work cross functionally with the General Manager and Regional Manager to successfully apply all new updates, processes and OKRs. Maximize member retention through ensuring high standards of customer experience and cleanliness, as well as education in utilization of all digital platforms, continual up keeping of exercise equipment and responsiveness to member needs and suggestions. Assist with keeping accurate inventory and not limited to submitting inventory when required. Work with your team/General Manager to ensure they are delivering the cleanest clubs for our members by following on tasks, operational performance and successfully passing your bi-weekly inspections by Regional Manager. Work with each MSR to ensure they are educated and actively coaching on policy, brand, and membership knowledge. Assist with addressing Listen360 daily member inquiries pertaining to club performance in a timely manner. Attend Company Weekly/Monthly meetings for updates/training. Qualifications / Requirements: 1-2 years of successful unit management experience Driving top line revenue and the ability to hire train and build successful teams. Excellent verbal and written communication skills. Ability to utilize new techniques, ideas, and problem-solving skills. Handling Difficult Situations Possess honesty and personal integrity. Enthusiastic, energetic, and personable. Passionate and knowledgeable regarding the fitness industry. Ambitious and driven. Able to lead and inspire a wide group of individuals. Proven management experience Deep knowledge of all the clubs job descriptions, Fitness BI, Data Trak, Operations, the companys brand, and business model. Proficient in Microsoft Office Excellent time management, organizational and follow-up skills. Proficient Delegating Initiative and Innovative Attention to detail. Sales Physical Demands: Must be able to carry a minimum of 75lbs. Continual talking in person or on the phone. Daily report and emails to be reviewed, created, and implemented. Deep Cleaning Benefits: Hourly Pay Monthly and Quarterly Performance based incentives Complimentary Planet Fitness Black Card On going training/development Room for upward mobility in our quickly growing franchise If you would enjoy being part of a team first performance-based company than this is the place for you! We are seeking for an asset who enjoys new challenges and lets their ambition/hard work be a factor in overcoming these. We provide all the tools, but it is about how you use them to build your success.

Job DescriptionDescription: We are seeking an analytical professional to join our dynamic team as a Financial Planner. This individual will be responsible for analyzing complex financial data, creating financial plans, and presenting those plans to clients. The ideal candidate is a technically strong financial planning professional with strong analytical skills and attention to detail. They are proactive and collaborative, able to work effectively with team members and build strong relationships. They maintain a primary focus on delivering high-quality financial plans while continuing to expand their knowledge and contribute to team success. Why Aldrich Wealth Aldrich Wealth is an independent registered investment advisor (RIA) where talented professionals can build their careers in a collaborative, high-performing environment. We serve high-net-worth individuals and corporate retirement plans through a thoughtful, holistic approach to wealth management and fiduciary responsibility. We are proud to be recognized as a Best Place to Work in our Oregon and California regions. With approximately $7 billion in assets under management, we offer the strength and stability of an established firm along with the opportunity to contribute to its continued growth. At Aldrich Wealth, we believe an exceptional client experience begins with an exceptional team. We are committed to fostering an environment where employees are supported in their professional growth, encouraged to contribute to continuous improvement, and valued for the expertise, professionalism, and care they bring to their work. Check out more about Aldrich at . Requirements: You'll Get a Chance To • Develop customized, comprehensive financial plans designed to help clients achieve their goals., • Work directly with clients to gather information and present financial plans., • Build rapport with clients and potential clients with the goal of building a lasting relationship., • Collaborate with advisors to provide holistic financial solutions for clients, including the facilitation of referrals to trusted insurance professionals, CPAs and estate planning attorneys., • Contribute to a collaborative team environment by supporting continuous improvement initiatives, enhancing processes, and delivering high-quality, client-focused outcomes., • Advance the utilization of the financial planning software(s) and other technologies What You Bring to the Team • Minimum of 3 years of experience in financial planning, • Bachelor’s degree from an accredited college or university, • Experience with a financial planning software, • CFP® or PFS designation or in the process of obtaining, • Strong understanding of cash flow scenarios, education funding strategies, equity compensation (ISOs, NQSOs, RSUs) and investment model portfolios., • Knowledge of insurance products (life, disability, long-term care), taxes and estate planning needs including trusts, wills, and powers of attorney., • Excellent analytical, strategic thinking and problem-solving skills. How We'll Reward You At Aldrich, we know a great client experience starts with an exceptional employee experience. Aldrich offers a comprehensive benefits package that includes: • Health Insurance Benefits: medical, dental, vision, life, and disability insurance as well as health savings, flexible spending, and dependent care, • Retirement Savings: 401(k) plan with 1.5% match and 5% discretionary profit sharing, • Time Off: 4 weeks of vacation and sick leave in the form of a Paid Time-Off bank, 10 Paid Holidays including two floating holidays, 16 Hours of Volunteer Time, Paid Sabbaticals, and Paid Parental Leave For a full summary of our benefit offerings, check out Life at Aldrich here. What You Should Know This is a full-time position. Our standard office hours are Monday – Friday, 8 AM – 5 PM. This is a hybrid position where you must be in the office at least 3 days per week. To Apply Submit your resume describing how you meet the minimum qualifications and desired attributes. #LI-HYBRID

Job DescriptionThe Retail Sales Associate is responsible for providing an excellent customer experience and performing duties as assigned including, but not limited to, cashier, sales floor merchandising, replenishment, receiving and e-commerce fulfillment. Responsibilities: • Model company values in all actions, communication and decision-making, • Maintain store standards by assisting with stocking, merchandising and e-commerce operations recovering the store to maintain cleanliness; and completing various operational projects/tasks, • Performs any other duties as directed by management, • Consistently create a positive customer experience through the utilization of the sales and customer service programs, • Educate and enroll customers into BevMo!’s ClubBev Program and the Gopuff App., • Use product knowledge and BevMo! training to make product recommendations to customer, • Provide the customer with solutions, such as product substitutions or special ordering a product when applicable, • Pick and pack items on a per order basis for dispatch to customers, • Ability to ensure accuracy of items picked/packed, • Clean and organize warehouseRequirements:, • Must be 21 years of age, • Retail, e-commerce or warehouse experience is preferred, • Communication: Provide the information required by others in a concise, direct, and unambiguous way. Strive to ensure that the receiver clearly understands the specifics of the message and are able to listen to, receive, and understand messages conveyed by others, • Driving Results: Motivate individuals to achieve and exceed goals by establishing accountabilities, clarifying performance expectations, agreeing to high standards and measures, monitoring and reviewing performance, and providing timely and relevant feedback., • Process Management: Take a systematic approach in contributing to making the company’s workflow more effective, efficient, and capable of adapting to an ever-changing environment, • Collaboration and Teamwork: Work interdependently and collaboratively with others to achieve mutual goals. Subordinate individual aims in the interest of working with others in a way that promotes and encourages each person’s contributions toward achieving optimal outcomesWhat We Offer, • Medical/Dental/Vision Insurance (for full-time employees), • 401(k) Retirement Savings Plan, • 25% employee discount & FAM Membership, • Vacation and Sick Time for eligible employees, • EAP through AllOne Health (formerly Carebridge)Pay:, • Gopuff/Bevmo! pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area., • Oceanside, CA: $16.90 per hour

Job DescriptionThe Retail Sales Associate is responsible for providing an excellent customer experience and performing duties as assigned including, but not limited to, cashier, sales floor merchandising, replenishment, receiving and e-commerce fulfillment. Responsibilities: • Model company values in all actions, communication and decision-making, • Maintain store standards by assisting with stocking, merchandising and e-commerce operations recovering the store to maintain cleanliness; and completing various operational projects/tasks, • Performs any other duties as directed by management, • Consistently create a positive customer experience through the utilization of the sales and customer service programs, • Educate and enroll customers into BevMo!’s ClubBev Program and the Gopuff App., • Use product knowledge and BevMo! training to make product recommendations to customer, • Provide the customer with solutions, such as product substitutions or special ordering a product when applicable, • Pick and pack items on a per order basis for dispatch to customers, • Ability to ensure accuracy of items picked/packed, • Clean and organize warehouseRequirements:, • Must be 21 years of age, • Retail, e-commerce or warehouse experience is preferred, • Communication: Provide the information required by others in a concise, direct, and unambiguous way. Strive to ensure that the receiver clearly understands the specifics of the message and are able to listen to, receive, and understand messages conveyed by others, • Driving Results: Motivate individuals to achieve and exceed goals by establishing accountabilities, clarifying performance expectations, agreeing to high standards and measures, monitoring and reviewing performance, and providing timely and relevant feedback., • Process Management: Take a systematic approach in contributing to making the company’s workflow more effective, efficient, and capable of adapting to an ever-changing environment, • Collaboration and Teamwork: Work interdependently and collaboratively with others to achieve mutual goals. Subordinate individual aims in the interest of working with others in a way that promotes and encourages each person’s contributions toward achieving optimal outcomesWhat We Offer, • Medical/Dental/Vision Insurance (for full-time employees), • 401(k) Retirement Savings Plan, • 25% employee discount & FAM Membership, • Vacation and Sick Time for eligible employees, • EAP through AllOne Health (formerly Carebridge)Pay:, • Gopuff/Bevmo! pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area., • VIsta, CA: $16.90/hr

Job DescriptionThe Retail Sales Associate is responsible for providing an excellent customer experience and performing duties as assigned including, but not limited to, cashier, sales floor merchandising, replenishment, receiving and e-commerce fulfillment. Responsibilities: • Model company values in all actions, communication and decision-making, • Maintain store standards by assisting with stocking, merchandising and e-commerce operations recovering the store to maintain cleanliness; and completing various operational projects/tasks, • Performs any other duties as directed by management, • Consistently create a positive customer experience through the utilization of the sales and customer service programs, • Educate and enroll customers into BevMo!’s ClubBev Program and the Gopuff App., • Use product knowledge and BevMo! training to make product recommendations to customer, • Provide the customer with solutions, such as product substitutions or special ordering a product when applicable, • Pick and pack items on a per order basis for dispatch to customers, • Ability to ensure accuracy of items picked/packed, • Clean and organize warehouseRequirements:, • Must be 21 years of age, • Retail, e-commerce or warehouse experience is preferred, • Communication: Provide the information required by others in a concise, direct, and unambiguous way. Strive to ensure that the receiver clearly understands the specifics of the message and are able to listen to, receive, and understand messages conveyed by others, • Driving Results: Motivate individuals to achieve and exceed goals by establishing accountabilities, clarifying performance expectations, agreeing to high standards and measures, monitoring and reviewing performance, and providing timely and relevant feedback., • Process Management: Take a systematic approach in contributing to making the company’s workflow more effective, efficient, and capable of adapting to an ever-changing environment, • Collaboration and Teamwork: Work interdependently and collaboratively with others to achieve mutual goals. Subordinate individual aims in the interest of working with others in a way that promotes and encourages each person’s contributions toward achieving optimal outcomesWhat We Offer, • Medical/Dental/Vision Insurance (for full-time employees), • 401(k) Retirement Savings Plan, • 25% employee discount & FAM Membership, • Vacation and Sick Time for eligible employees, • EAP through AllOne Health (formerly Carebridge)Pay:, • Gopuff/Bevmo! pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area., • Carlsbad, CA: $16.90/hr

Job DescriptionBenefits: • Health insurance, • Paid time off, • 401(k), • 401(k) matching, • Company parties, • Dental insurance, • Free food & snacks, • Home office stipend Lawgistics is a technically progressive Managed Services Provider (MSP) specializing in IT support for mid-to-large professional services organizations, with a strong focus on law firms. We emphasize cloud-first solutions, security, standardization, automation, and high-quality service delivery. We are building a high-performance support organization where accountability, technical growth, and client experience are top priorities. Role Overview The IT Support Manager is responsible for the performance, structure, and continuous improvement of the support team. This role combines people leadership, operational management, and technical oversight. You will lead a team of IT Support Technicians (Level IIII), ensuring service quality, efficiency, and accountability across all client interactions. This is not a purely administrative role strong MSP technical background is required. You must be able to understand escalations, guide troubleshooting direction, and enforce technical and operational standards. Key Responsibilities Team Leadership & Management You are responsible for building and managing a high-performing support team. This includes: Managing, coaching, and developing Level IIII technicians Conducting regular 1:1s, performance reviews, and career development planning Holding team members accountable to performance expectations Supporting hiring, onboarding, and training of new technicians Driving a culture of ownership, professionalism, and continuous improvement Service Desk Operations You own the day-to-day performance of the service desk. This includes: Monitoring ticket queues, SLAs, and response/resolution times Ensuring proper ticket triage, prioritization, and escalation Managing scheduling, coverage, and workload distribution Driving billable utilization and operational efficiency Ensuring consistent use of ConnectWise and documentation standards Technical Oversight & Escalation Management You provide guidance on complex technical issues and escalations. This includes: Acting as an escalation point for high-impact or stuck issues Ensuring proper troubleshooting methodology is followed Helping drive root cause analysis and long-term solutions Identifying trends in recurring issues and addressing them systematically Ensuring alignment with technical standards across all environments Process & Standardization You are responsible for maintaining and improving service delivery processes. This includes: Defining and enforcing service desk workflows and standards Improving ticketing, escalation, and documentation processes Driving consistency across technicians and client environments Partnering with leadership on operational improvements Ensuring adherence to security and compliance standards Client Experience & Accountability You are accountable for overall service quality and client satisfaction. This includes: Ensuring timely, professional, and effective communication Addressing client concerns and service issues proactively Monitoring CSAT and service quality metrics Acting as an escalation point for client-facing issues when needed Reinforcing a high standard of client experience across the team Reporting & Performance Management You are responsible for visibility into team performance. This includes: Tracking KPIs such as SLA performance, utilization, and ticket quality Reporting on team performance to leadership Identifying performance gaps and implementing corrective actions Driving continuous improvement through data and metrics Required Experience & Qualifications 5+ years of experience in an MSP or IT support environment 3+ years of experience in a leadership, supervisor, or team lead role Strong background in IT support across endpoints, Microsoft 365, and basic infrastructure Experience with PSA tools (ConnectWise strongly preferred) Solid understanding of service desk operations and ticket workflows Experience managing SLAs, utilization, and support metrics Required Competencies To succeed in this role, you must demonstrate: Strong leadership and accountability mindset Ability to manage people, performance, and expectations effectively Excellent communication skills (internal and client-facing) Strong operational thinking and organizational skills Ability to balance technical understanding with business priorities Confidence in making decisions and holding others accountable Process-oriented mindset with a focus on consistency and scalability Commitment to continuous improvement and team development Performance Expectations You will be evaluated based on: Service desk SLA performance and ticket efficiency Team billable utilization and productivity Quality and consistency of ticket documentation Client satisfaction and service quality Team development, retention, and performance improvement Adherence to operational and technical standards Ability to reduce escalations through team development What Success Looks Like Success in this role means building and maintaining a highly efficient, accountable, and technically strong service desk team. A successful IT Support Manager: Maintains a well-organized, high-performing service desk with strong SLA adherence Develops technicians into higher-performing, more independent contributors Ensures consistent, high-quality ticket handling and documentation Reduces escalations through coaching and improved troubleshooting capability Identifies and resolves operational inefficiencies proactively Builds trust with clients through reliable and professional service delivery Drives a culture of accountability, ownership, and continuous improvement Uses data and metrics to make informed operational decisions Why Join Lawgistics High-performance, growth-focused environment Clear structure and expectations Opportunity to shape and scale a service desk team Exposure to a wide range of client environments and technologies Strong emphasis on technical growth and operational excellence If you are a technically strong MSP professional who thrives in leadership, accountability, and building high-performing teams, we want to hear from you.

Job Description Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision: a community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together. As a private, non-profit 501(C) (3) community health organization, we serve over 414,000 medical, dental, and behavioral health visits from more than 95,000 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance. Since 1969, our employees have been making this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If this sounds like an organization you would like to be a part of, we would love to meet you. ROLE OVERVIEW and PURPOSE The County Medical Director will strategically design and enhance patient care delivery within our healthcare system by implementing innovative approaches to care team formation and patient allocation. Reporting directly to the Associate Chief Medical Officer (ACMO), this position will oversee multiple clinics across the county, ensuring optimal utilization of clinical resources and improving patient outcomes. The County Medical Director role represents a critical opportunity to optimize patient care delivery, improve clinical outcomes, and enhance operational efficiency within our healthcare system. By leveraging interdisciplinary care teams and innovative patient allocation strategies, we can ensure that patients receive the right care from the right providers at the right time, ultimately advancing our mission of providing high-quality, patient-centered care. RESPONSIBILITIES Leadership and Vision: • Provides strategic leadership to drive growth and development in areas of underserved medical needs within a designated county, • Manages a medical team of Clinician Leaders, including Senior Regional Medical Leads, and Associate Regional Medical Leads, • Establishes and manages interdisciplinary care teams composed of Medical Doctors and Advanced Practice providers, as well a per diem Provider pool to optimize patient care across clinics, • Collaborates with the operations team to establish constructive workflows that optimize clinician efficiency and enhance patient care outcomes, • Collaborates with clinical leadership to create multidisciplinary care teams, consisting of medical doctors and advanced practice providers, • Participates in examining patient complexity to appropriately allocate patients to Medical Doctors or Advanced Practice Providers, • Establishes systems for accurately assessing patient panels and allocating patients to appropriate care teams based on clinical complexity, • Provides guidance on patient allocation protocols to ensure that complex cases are managed by physicians, while routine visits are handled by advanced practice providers, • Oversees the clinical component of utilization management, ensuring appropriate and judicious uses of medical services are consistently rendered, • Evaluates and measures workflows to effectively manage care teams and facilitate cross-coverage to ensure continuity of care, • Administers or prescribes treatments, • Discusses potential side effects to medications and/or immunizations with patients, • Promotes health by advising patients about diet, hygiene, and methods for disease prevention, • Refers patients to medical specialists for consultant services for their well-being, as needed, • Follows up with patients regarding progress in high risk or emergency cases, • Medical Degree (MD or DO) from an accredited institution required, • Valid CA Medical and DEA License required, • Board certification in a medical specialty required, • Valid BLS certification from approved American Health Association provider required upon hire, • Seven years’ clinical experience in primary care or relevant specialty, • Excellent verbal and written communication skills, including superior composition, typing, and proofreading skills, • Ability to interpret a variety of instructions in written, oral, diagram, or schedule form, • Knowledgeable about and experience with healthcare operations and experience in optimizing workflows, • Demonstrated commitment to serve underserved populations and addressing healthcare disparities, • Ability to think strategically and drive innovation in healthcare delivery, • Ability to successfully manage multiple tasks simultaneously, • Excellent planning and organizational ability, • Ability to work as part of a team as well as independently, • Ability to lift/carry 25 lbs/weight, • Follows all safety procedures as outlined in Neighborhood Healthcare’s Illness and Injury Prevention Plan (IIPP) and report any injuries and/or unsafe conditions immediately, • Maintains current knowledge of policies and procedures as they relate to safe work practices, • Follows all safety procedures and report unsafe conditions, • Uses appropriate body mechanics to ensure an injury free environment, • Familiarity with location of nearest fire extinguisher and emergency exits, • Follows all infection control procedures including blood-borne pathogen protocols, • Maintains privacy of all patients, employee and volunteer information and access such information only on a need-to-know basis for business purposes, • Complies with all regulations regarding corporate integrity and security obligations Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate’s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.

Job Description MAKE LEARNING HISTORY FUN! JOIN THE COMPANY WITH THE MOST INTERACTIVE AND UNIQUE APPROACH TO ELEMENTARY EDUCATION THERE IS! Now HIRING for the 2026/2027 school season Auditioning June-August 2026 About Us: California Weekly Explorer is known throughout California elementary schools as the producers of the “Walk Through Presentations.” These fun presentations, popular among teachers and kids alike, engage students as they actively take part in their grade level history curriculum by becoming the “experts” and/or actual historical characters. A skilled presenter guides students through time while simultaneously hosting a friendly competition for students to earn points and become the winning team! For 40+ years California Weekly Explorer has provided excellence in education. Simply put; We are the experts in making learning fun! Educational Performer (Teacher / Presenter) Perks: • Salary position, $4,000/month (after completion of training) through June 15. Paid training rate of $140/day for initial 10-12 day training period., • Full-time/seasonal, October through mid-June; summer's off (not paid); option for additional per diem September calendar, • Medical benefits for individual employee paid in full for selected Company plans - family plans not available., • Paid school holidays including two weeks paid winter break (for fully trained presenters), • (Spring break is a working week - not off), • Mileage reimbursed at IRS standard, • No work to take home (passed training period), • No sales - full calendars already booked and growing wait list, • Most weeks have at least one half day (average 30% of a presenter's calendar contains 1/2 days; paid at salary rate), • Uniform attire: polo (provided by Company) and dockers style pants, • Positive affirmation from customers daily, • Being the reason for the "best day" of a child's school year!, • Ability to complete intensive training including memorize and dynamically presenting three scripts in highly engaging manner; up to two presentations a day, each 2 1/2 hours in length. Constant interaction with students (classroom size up to 36 in a presentation), • Solo presenting/teaching including transporting and setting up/tearing down display equipment each day (this is a one-person "show" - not a troupe). Storage boxes for equipment fit in a standard size vehicle, • Wake up early and drive each day to a different school in a large calendar area, • 5-6 Staff Meetings in a season at our Tustin office, • Take 3-5 weekly trips a school year outside your calendar area (on some calendars - depending on area), • At home storage of all required presentation equipment (must be an environment where equipment can be kept securely and safe). Approximately six standard storage containers and two medium sized storage bags, travel flat cart, and 4' flag stand holder (for display of 6 flags), • Utilization of online Company calendar system for school information and daily itineraries, • Make all travel arrangements and preparations, • Fill out reports including monthly expense report and evaluations of schoolsTraining Period:, • Initial training on the first presentation takes 10-12 consecutive business days. An additional 3-4 consecutive business days of training on the second presentation takes place 2-4 weeks later and the final 3-4 consecutive business days of training on the third presentation takes place 2-4 weeks after that., • Positive and fun personality - go with the flow type (not easily agitated), • A can-do, helpful mindset (no room for 'victim' mentality in this position), • Problem solver - solution minded, • Personable; people-person mentality, • Must like kids!, • Ability to command a room (this position is difficult for people of a more shy nature), • Strong social, communication, and organizational skills, • Some type of teaching or performance experience., • Classroom management and improvisation ability a plus!, • Willing and able to work a 5-day a week set calendar with a high work ethic and "show must go on" mentality, • Taking care of personal health must be a priority for fulfilling the demands of the calendar with no substitutes available., • Due to the daily performance aspect with no understudy or substitutes available, this position can prove difficult for anyone with chronic health conditions., • A reliable standard size car that will hold all equipment, • Safe living area with room to store equipment, • A valid driver’s license, • Passion for educating and performing on a full-time basis, • Ability to work in a changing environment each day and to uphold Company policies, • Don't shy away from a challenge - ability to persevere, • Be in good physical, mental, and emotional health, • Ability to "go with the flow" and be flexible (preparedness in schools varies from poor to fantastic), • Problem solver with ability to work independently and uphold Company standards; communicating effectively with office/management team, • Enthusiastic with the ability to make a day fun for students no matter the stressors that precede a presentation (personal or work-related) We look forward to hearing from you! 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Job DescriptionCompany Description Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success. Job Description The SVP of Merchandise Planning & Allocation will drive the development of strategic merchandise/inventory plans and initiatives that support the merchandising, production, marketing, supply chain, and financial objectives. Will serve as a primary leadership role and act as a thought partner for the President to validate and prioritize which strategies to pursue and execute. Responsible for achieving the company's sales and gross margin objectives through development of merchandise plans and optimal utilization of inventory. Partner with Merchandising to develop strategic plans to achieve the company's financial objectives. What you'll get to do: • Partner with Merchandising, Marketing, Operations, Supply Chain, and Finance leaders to identify opportunities and strategic initiatives to drive bottom-line and top-line growth., • Operate as the financial lead for Merchandising. This includes key financial metrics, achievement of financial parameters, and leading the business to make profitable merchandise decisions., • Participate as a member of the brand executive team, partnering with other business unit leaders on all major brand initiatives., • Develop and set short-term and long-term merchandise planning and allocation goals and metrics to achieve prescribed growth plans and company objectives., • Oversees total company inventory management across all channels to ensure adequate volume/inventory levels and achieve sales and margin, including identifying opportunities for OTB, chase, cancellations, markdown, and cross-channel/warehouse utilization., • Lead the Merchandise Planning team in the development, analysis and revision of sales, inventory, markdowns, receipts and profit., • Ensure that merchandise plans align with financial forecasts and implement the most profitable strategies to meet corporate sales and inventory targets while delivering commercial channel business needs., • Maintain risk assessment models that are used to determine buy levels and maintain profitability to budgets., • Drive allocation strategies, processes and procedures to achieve the financial objectives; update and improve as needed to accommodate increased complexities., • Recommend and implement transformational technology to support ongoing improvement in process and efficiency based on the demands and growth of the business., • Propose and deliver business recaps and financial strategies in key milestone meetings., • Operate as a supporter and change agent for new system processes and implementations.Qualifications Who you are: • Bachelor’s degree in relevant field or equivalent years of experience preferred., • 15+ years’ proven work experience in Inventory Management, Buying and/or Demand and Supply Planning., • Proven ability to manage, interpret and report on financial metrics such as margin, forecast reconciliation, inventory purchase plan reconciliation, inventory turns, life cycle management and style productivity., • Demonstrated record of successful working with senior leadership., • Experience with greige forecasting, fabric liability and other responsive supply chain structures., • Extremely proficient in Excel., • A hands-on problem solver with a willingness to work in the details and find opportunities to change processes to drive efficiency., • Excellent written and oral communication skills across all levels of the organization., • Ability to work effectively in a fast-paced environment and quickly adapt to change and new processes., • Ability to work collaboratively across several cross functional teams., • Proven track record in building processes in a high growth environment., • Familiarity with Demand and Supply planning or relevant software., • Prior experience working within or implementation of an ERP planning environment preferred. Additional Information Our investment in you: At Vuori, we’re proud to offer the following to our employees: • Health Insurance, • Savings and Retirement Plan, • Employee Assistance Program, • Generous Vuori Discount & Industry Perks, • Paid Time Off Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.

Job Description Clinical Supervisor, Behavioral Health About Lifeline Community Services Lifeline Community Services is a premier nonprofit organization in San Diego County, dedicated to empowering individuals and families to achieve self-reliance and long-term stability. Our diverse service portfolio spans housing, behavioral health, youth development, and anti-human trafficking initiatives, operating across multiple locations. General Responsibilities Under the supervision of the Behavioral Health Director, assures that all services provided to clients and families are being implemented through a client driven wellness and recovery model that is strength based, culturally relevant, trauma informed, consumer driven and outcome based. Clinical Supervisor is responsible for managing the daily clinical activities of the Behavioral Health (mental health, substance abuse, special education) program. Clinical Supervisor provides clinical and administrative oversight on intake and assignment, eligibility screening, assessment, individual and family therapy, crisis intervention, psychiatric evaluations, medication monitoring, rehabilitation, case management services, utilization management and quality assurance. Oversees, coordinates, develops, and evaluates the programs overall effectiveness to ensure its consistency with the agency's purpose, approach, policies and procedures, compliance with contractual requirements and overall "best practices" utilizing evidenced based practices as the preferred teaching modality. Specific Activities • Assures that the agency consistently provides high quality, professional counseling and psychotherapy services, maintains appropriate documentation, stays current on research and developments in the field, and disseminates "best practice" information to the clinical staff as appropriate., • Provides clinical and administrative supervision to behavioral health trainees, interns, and licensed staff, including orientation, individual, family, and group supervision and evaluation of performance., • Experience working with the needs of Special Education population and their families., • Assists with recruitment, hiring, training and scheduling of clinicians., • Designs and supervises behavior analytic interventions and is able to effectively develop and implement appropriate assessment and intervention methods for use in unfamiliar situations and for a range of cases, • Engages in the specific and comprehensive use of principles of learning, including operant and respondent learning, in order to address behavioral needs of widely varying individuals in diverse settings, • Builds the skills and achievements of children in school settings; enhances the development, abilities, and choices of children and adults with different kinds of disabilities; and can conduct descriptive and systematic (e.g., analogue) behavioral assessments, including functional analyses, providing behavior analytic interpretations of the results., • Ensures quality assurance through direct monitoring of clinicians, client satisfaction surveys, chart review, peer review and related activities to insure quality of services., • Responsible for contract compliance, reporting, goals and objectives, quality assurance system, charting, billing and documentation., • Engages in component and program development, implementation, and evaluation., • Responsible for the training and compliance of HIPPA laws., • Contribute and/or develops client-sensitive policies and procedures supporting the delivery of programs and services., • Under the direction of the Behavioral Health Director, coordinates or provides substance abuse and mental health services training, and other related staff development activities., • In collaboration with Programs Manager, assure coordination and collaboration among all programs and services, and provide support to an integrated case-management approach to client services., • Participates in and facilitates agency and component meetings., • Stays informed of and disseminates to staff information related to the legal and ethical issues involved in the counseling and psychiatric field., • Attend required meetings and training as appropriate. Under the general supervision of the Behavioral Health Program Supervisor or the Director of Behavioral Health Programs, and using a wide variety of counseling modalities, Behavioral Health Professionals exercise sound judgment in the treatment of children, youth, families, individuals and groups. The professional is expected to function as part of a multi-disciplinary team, while making appropriate independent decisions for the benefit of the client(s). The clinician works in a culturally sensitive manner and abides by the legal and ethical standards of the profession. Duties and Responsibilities • Conducts Behavioral Health Assessments with an emphasis on educationally related impairments., • Develops and implements Treatment Plans., • Provides Case coordination with other mental health professionals including psychiatrists, primary care physicians, psychologists, IEP coordinators, schools, social workers, etc., • Provides crisis management consultation and education., • Meet minimal productivity and caseload standards dictated by the contract, • Participates in multi-disciplinary team meetings to develop appropriate intervention and support the delivery of behavioral health and support services., • Participates in the Utilization Management/Group Supervision weekly meetings., • Participates in individual weekly supervision., • Participation in quality assurance review boards and complete necessary compliance issues., • Provide individual, family and group counseling., • Conducts outreach services., • Collaborates with law enforcement, schools, other mental health agencies and other community based agencies., • Maintain Administrative duties, including contract compliance., • Develops and maintains professional relationships with referral sources., • Comply with all documentation requirements dictated by contract., • Provides all services in a culturally sensitive manner., • Attend required Continuing Education and Contract Requirements, • Completes all other duties as assigned. Qualification/ Requirements MA degree in social work, counseling, or psychology. Required state-licensed LCSW, LPCC, or LMFT licensed for a minimum of two (2) years and completion of required Clinical Supervision Certification per BBS. A minimum of two (2) years post-graduate experience is required with a strong background in direct services and management. Must possess the ability to make sound clinical decisions independently. Must be able to apply clinical judgment, ethics and accountability to formulate best practices in quality of care. Must possess excellent written and verbal communication skills. Knowledgeable of child development issues, at-risk youth issues, special education and evidenced based practices. Compatibility with agency purpose, goals, philosophy and approach. Physical Demands/Work Environment While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee may occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be exposed in an extremely stressful environment where there are considerable mental and emotional demands. Travel is required to attend meetings and trainings to multiple work sites using employee personal vehicle. Employee may be exposed to weather conditions prevalent at the time. The employee will be required to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer, telephone, and fax machine. Equal Employment Opportunity Statement North County Lifeline DBA Lifeline Community Services ("Lifeline") is steadfast in its commitment to ensuring an inclusive workplace where diversity is celebrated and discrimination is not tolerated. We adhere to all federal, state, and local laws concerning employment discrimination and provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. In California, we extend these protections to include ancestry, medical condition, genetic characteristics, mental or physical disability (including HIV and AIDS), familial status, citizenship, primary language, immigration status, and age (40 and above) among others, recognizing and valuing the diverse backgrounds and perspectives that all individuals bring to our team. Lifeline is committed to complying with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA) by providing reasonable accommodations to qualified individuals with disabilities and by ensuring that our employment practices do not discriminate against any individual. We believe that diversity fuels innovation and creativity, and we are dedicated to building a team that reflects a variety of backgrounds, perspectives, and skills. Lifeline's success is built on a foundation of respect, integrity, and the collective contributions of all our employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Lifeline expressly prohibits any form of workplace harassment based on any of the protected characteristics mentioned above. Lifeline's leadership is committed to fostering a culture of diversity and inclusion and ensuring that our employment environment is free from discrimination and harassment. All employees are encouraged to report any instances of discrimination, harassment, or retaliation in violation of this policy to a supervisor, HR representative, or through our reporting hotline. By embracing diversity and promoting equality, Lifeline not only complies with all relevant legislation but also creates a richer, more vibrant work environment for all our employees. As part of our commitment to ensuring the safety and well-being of our clients and maintaining the integrity of our workplace, North County Lifeline conducts comprehensive background and drug screening processes for all prospective employees. This includes, but is not limited to: • Driving Record Check: Verification through the Department of Motor Vehicles (DMV) to ensure a good standing driving record., • Employment Verification: Confirmation of your employment history to verify your experiences and qualifications., • Reference Checks: Contacting provided references to gain insights into your work ethic, professionalism, and suitability for the role., • Tuberculosis (TB) Screening: A TB test to ensure the health and safety of our clients and staff, in line with public health recommendations., • Drug Screening: A 10-panel non-DOT drug test to screen for the presence of common illicit substances, ensuring a drug-free workplace.

Job DescriptionDescription: The Regional Paralegal Supervisor for the West Coast supports the Paralegal Manager in overseeing the daily operations of the firm’s paralegal teams across California, Nevada and Arizona. This role coordinates multi-state workflow, supports staff development, ensures quality and regulatory compliance across jurisdictions, and assists with the implementation of firm policies and procedures consistently across the region. The Regional Paralegal Supervisor for the West Coast acts as a liaison between paralegals and attorneys, and provides ongoing supervision, guidance, and operational leadership as needed to support firm objectives. Duties and Responsibilities Team Support and Oversight • Coordinate with Practice Group Management department in assigning and tracking paralegal workloads across multiple offices and jurisdictions, exercising discretion to balance capacity, deadlines, and business needs., • Serve as a point of contact for paralegal operational questions and operational issue resolution., • Provide substantive input on paralegal performance and contribute to performance evaluations., • Assist with onboarding, orientation, and training of new paralegals, utilizing multiple training methods including in-person instruction, digital assignments, and assessments., • In collaboration with the Firm-Wide Trainer, assist in developing continuing education initiative focused on legal skills, procedural updates, and best practices, and track training progress., • Monitor deadlines and workflows to support timely completion of tasks and filings across jurisdictions., • Collaborate with attorneys and paralegals to facilitate case progress and resolve workflow challenges., • Conduct spot checks or reviews of paralegal work for accuracy, quality, and compliance with firm standards and applicable court and administrative rules., • Assist in maintaining and updating standard operating procedures and best practices documentation across regional offices., • Coordinate with firm departments to develop and implement process improvements that enhance efficiency and support department and firm initiatives., • Assist in maintaining departmental schedules, calendars, and records., • Bachelor’s degree preferred., • 7+ years of paralegal experience in civil litigation., • 2+ years of supervisory, leadership, or mentoring experience., • Demonstrated knowledge of federal and state court rules procedures, including experience working across multiple jurisdictions., • Strong written and verbal communication skills., • Ability to manage competing priorities, exercise independent judgment, and meet deadlines with attention to detail., • Proficiency in Microsoft Word, Adobe, Excel, Outlook, and legal document management and practice management systems. Equal Opportunity Employer Kahana Feld provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Job Type Full-Time, Exempt Supervisory Responsibilities Paralegals, Clerks & Coordinators Work Location In-Office. Hybrid after 90-days of employment Salary $95,000 - $130,000 Work Schedule 8:30-5:30pm Monday-Friday. Occasional weekends and holidays. Physical Requirements Primarily sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances, and/or drive a vehicle to deliver and pick up materials. Work can be performed with or without accommodation. Travel 5 – 20% domestic travel by ground and or air, dependent on firm needs. Requirements:

Job Description Primary Purpose: To provide support and facilitate care for members who require case management. To work collaboratively with the Health Plan and Hospital Case Management Departments to facilitate services. To collaborate with the treating physician and IPA Medical Director in the review and decision-making process regarding the provision of appropriate health care and service requests. Case Management is a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates an individual’s health needs through communication and available resources to promote quality and cost-effective outcomes. The CM will coordinate care for Cal Medi-Connect program members to ensure that all aspects of the DSNP program description are implemented and followed. All services under Medicare and Medi-Cal will be coordinated and monitored, including CCS, IHSS, CBAS, and BH. The case manager is a licensed nurse (RN or LVN). A care manager can be a licensed social worker (MSW) or a licensed nurse (RN or LVN). All candidates for any position within case management will have the appropriate education and experience to meet requirements and the service needs of the population. Principal Duties and Responsibilities (* = essential functions): • To utilize the Case Management functions: assessor, planner, facilitator, and advocate. *, • To facilitate services at the appropriate Health Plan center of excellence. *, • To review and process clinical information in accordance with regulatory mandates to facilitate patient healthcare and services across the continuum of care. *, • To perform case management as appropriate to the patient’s medical condition and healthcare needs, utilizing the standards of practice for Case Management., • To interface professionally and courteously with all internal staff and external customers to ensure appropriate exchange of information. *, • Preparing for and participating in health plan audits as required., • To actively participate in Utilization Management meetings regarding Case Presentations and problem-solving., • To participate in the development of Case Management Policies and Procedures., • To actively participate in the discharge planning process., • To monitor and participate in the SNP/Duals program, • To follow the UM/QI/CM/SNP/CMC program descriptions, • To perform other duties as assigned. Job Specifications (KSAs): • Requires extensive and specialized knowledge of utilization and case management processes, generally acquired through 2-3 years or more of experience as a case manager in a Managed Care Environment, or through successful completion of a nursing program., • Requires prior Case Management experience, • Requires an active RN or LVN license in the state of employment., • Requires clinical expertise, generally acquired through 3 to 5 years of acute nursing practice., • Requires excellent written and verbal communication skills., • Requires computer experience, particularly with Microsoft Word and Excel, familiarity with Cozeva (a plus), and the ability to learn new software applications quickly., • Requires problem-solving and critical thinking skills., • Requires professional demeanor and the ability to contribute to a positive work environment., • Requires knowledge of regulatory standards such as Medicare, TitleXXII, and Medi-Cal*, • Demonstrates proficiency in UM and Case Management, including but not limited to:, • Complex Case Management, • Transplant Management, • Referral review, • Out-of-network management, • Demonstrates the effective practice of Case Management Standards of Care, including:, • Assessment, • Case Identification and Selection, • Planning, • Monitoring, • Evaluating, • Outcomes, • Sets appropriate priorities to meet departmental goals and objectives, including but not limited to:, • Demonstrates ability to efficiently manage case load., • Demonstrates ability to set appropriate priorities, • Consistently makes prudent and sound decisions, • Manages multiple tasks while meeting required timeframes, • Adheres to departmental policies and procedures, • Demonstrate knowledge of Health Plan guidelines., • Demonstrates knowledge of federal, state, NCQA, and health plan regulatory requirements and approved criteria guidelines., • Ensures consistency in the application of the utilization process., • Maintains knowledge of new legislation and disseminates information to providers and co-workers., • Demonstrates ability to give concise, articulate, and accurate case presentations to Medical Director, UMC, etc., including problem-solving., • Consistently demonstrates professional work ethic, collegial interaction with others, and reliability, while contributing to a positive work environment, including but not limited to:, • Professional appearance and demeanor, • Meets departmental attendance needs on site, • Participates verbally in group activities, i.e., staff meetings, etc., • Demonstrates respect for co-workers and customers., • Works collaboratively with other departments to identify and resolve issues.

Job Description Primary Purpose: To provide support and facilitate care of members who require case management. To work collaboratively with Health Plan and Hospital Case Management Departments in the facilitation of services. To collaborate with the treating physician and IPA Medical Director in the review and decision-making process regarding the facilitation of appropriate health care and service requests. Case Management is a collaborative process which assesses, plans, implements, coordinates, monitors and evaluates individual’s health needs through communication and available resources to promote quality cost effective outcomes. If applicable the CM will coordinate the care of the Cal Medi-Connect program members to ensure all aspects of the CMC program description are implemented and followed. All services under Medicare and Medi-Cal will be coordinated and monitored including CCS, IHSS, CBAS and BH. A case manager is a licensed nurse RN or LVN. A care manager can be a licensed social worker (MSW) or licensed nurse (RN/LVN). All candidates for any position within case management will have the appropriate education and experiences to meet requirements and the services needs of the populations. Principal Duties and Responsibilities (* = essential functions): · To utilize the Case Management functions: assessor; planner; facilitator; advocate. * · To facilitate services at the appropriate Health Plan center of excellence. * · To utilize the most cost effective case rates and contracts. * · To review and process clinical information in accordance with regulatory mandates to facilitate patient healthcare and services, across the continuum of care. * · To perform catastrophic case management as appropriate to the patient’s medical condition and healthcare needs utilizing the standards of practice for Case Management. · To interface professionally and courteously with all internal staff and external customers to ensure appropriate exchange of information. * · To prepare and participate in health plan audits onsite as required. · To actively participate in Utilization Management Committees in regard to Case Presentations and problem solving. · To participate in the development of Case Management Policies and Procedures. · To actively participate in the discharge planning process. * · To monitor and participate in the SNP/Duals program · To monitor and participate in the CMC program · To ensure all members are living in the least restrictive environment · To follow the UM/QI/CM/SNP/CMC program descriptions · To perform other duties as assigned. Job Specifications (KSAs): • Requires extensive and specialized knowledge of utilization and case management processes, as is generally acquired by 2-3 years or greater of experience as a case manager in a Managed Care Environment, and successful completion of a nursing program., • Requires prior Case Management experience, preferably with catastrophic cases., • Requires an active RN or LVN license in the state of employment., • Requires clinical expertise, which is generally acquired by 3 to 5 years of acute nursing practice., • Requires excellent written and verbal communication skills., • Requires computer experience, particularly Microsoft Word, Excel, familiarity with Cozeva a plus, and the ability to learn new software applications quickly., • Requires problem-solving and critical thinking skills., • Requires professional demeanor and the ability to contribute to a positive work environment., • Requires knowledge of regulatory standards such as Medicare, TitleXXII, and Medi-Cal* 1. Demonstrates proficiency in UM and Case Management including but not limited to: • Catastrophic Case Management, • Transplant Management, • Referral review, • Out-of-network management, • Denial letter process, • Concurrent/inpatient review and bed-day management. 2. Demonstrates the effective practice of Case Management Standards of Care including: • Assessment, • Case Identification and Selection, • Planning, • Monitoring, • Evaluating, • Outcomes 3. Sets appropriate priorities to meet departmental goals and objectives including but not limited to: • Demonstrates ability to efficiently manage case load., • Demonstrates ability to set appropriate priorities, • Consistently renders prudent and sound decisions, • Manages multiple tasks while meeting required timeframes, • Adheres to departmental policies and procedures 4. Demonstrates knowledge of Health Plan guidelines., 5. Demonstrates knowledge of federal, state, NCQA, and health plan regulatory requirements and approved criteria guidelines. • Ensures consistency in the application of the utilization process., • Maintains knowledge of new legislation and disseminates information to providers and co-workers. 4. Demonstrates ability to give concise, articulate and accurate case presentations to Medical Director, UMC, etc including problem solving., 5. Demonstrates cost savings., 6. Consistently demonstrates professional work ethic, collegial interaction with others, and reliability, while contributing to a positive work environment, including but not limited to: · Professional appearance and demeanor · Meets departmental attendance needs on site · Participates verbally in group activities, i.e. staff meetings, etc. · Demonstrates respect to co-workers and customers. · Works collaboratively with other departments to identify and resolve issues.

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Employee Assistance Program Free to all employees who’d like information on personal issues: Education, Dependent Care, Care Giving, Legal, Financial, Lifestyle & Fitness Management, Working Smarter.

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