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JOB DESCRIPTION Job Summary The Care Connections Nurse Practitioners focus on screening and preventive primary care services delivered in the home, community, and nursing facility settings. Provides needed care in the environment that patients feel most comfortable and are most receptive including home, nursing facilities, and “pop up” clinic. The Nurse Practitioner will be required to work primarily in non-clinical settings and provide medical care to all levels of patients. Some programs may focus on specific populations (e.g., adult and geriatric, pediatric, women’s health). Perform comprehensive medical assessments, order appropriate tests/procedures for diagnostic purposes, formulate treatment plans, obtain specialists' consultations as needed, and do appropriate documentations as required. Job Duties • Provide general medical care and care coordination to various and/or specific patient levels – adults, women’s health, pediatric, and geriatric., • Perform comprehensive evaluations including history and physical exams for gaps in care and preventative assessments, • Address both chronic and acute primary care complaints, and able to ascertain medical urgency, • Establish and document reasonable medical diagnoses, • Seek specialty consultation as appropriate, • Order/perform pertinent diagnostic laboratory and radiology testing for the medical diagnosis or presenting symptom; able to work within an environment of limited resources and therefore uses diagnostic tests judiciously and appropriately, • Responsible for knowing when a patient’s needs are beyond their scope of knowledge and when physician oversight is needed., • Create and implements a medical plan of care, • Schedule patient appointments for visits when appropriate, • Provide post discharge coordination to reduce hospital readmission rates and emergency room utilization, • Perform face-to-face in-person visits in a variety of settings including home, skilled nursing facilities, and public locations., • Additionally, may perform face-to-face visits via alternate modalities based on business need, leadership direction, and state regulations, • Order bulk laboratory orders to target specific populations of member., • Perform alternating on-call coverage to triage any urgent lab results and pharmacy inquiries and develop appropriate plan of care, • Participate in community-based “Pop Up Clinics” as way of building relationship with community while addressing gaps in health care, • Drive up to 120 miles a day on a regular basis to a variety of locations within the assigned region. There may be drives beyond 120 miles as part of Extended Mileage Special Project days. Special Projects may include an overnight hotel stay., • Obtain and maintain cross state license in other states besides home state based on business need., • Collaborate with fellow nurse practitioners to develop best practices to perform work duties efficiently and effectively, • Actively participate in regional meetings, • Prescribe medications and perform procedures as appropriate, • Perform timely documentation in medical records in an electronic medical record computer system, • On occasion, may be required to walk flights of stairs while carrying up to 50 lbs. of equipment JOB QUALIFICATIONS REQUIRED EDUCATION: Master's degree in family health from accredited nursing program REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES: Advanced computer skills. Proficient with Word, Excel, and Electronic Medical Record. REQUIRED LICENSE, CERTIFICATION, ASSOCIATION: • An active and unrestricted national certification from one of the following organizations: American Academy of Nurse Practitioners; American Nurses Credentialing Center, • Current state-issued license to practice as a Family Nurse Practitioner, • Current Basic Life Support for Healthcare Professional certification PREFERRED EXPERIENCE: • 3-5-year experience as a Registered Nurse and/or Nurse Practitioner, ideally in a home health, community health, or public health setting, • Previous experience in home health as a licensed clinician, especially in management of chronic conditions, • Experience with underserved populations facing socioeconomic barriers to health care, • Fluency in a language in addition to English is plus, • Immunization and point of care testing skills To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. Pay Range: $80,412 - $188,164 / ANNUAL *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

JOB DESCRIPTION Job Summary Provides screening, preventive primary care and medical care services to members - primarily in non-clinical settings where members feel most comfortable, including in-home, community and nursing facilities and "pop up" clinics. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties • Provides general medical care and care coordination to various and/or specific patient member populations – adult, women's health, pediatric, and geriatric., • Performs comprehensive evaluations including history and physical exams for gaps in care and preventive assessments., • Addresses both chronic and acute primary care complaints, and demonstrates ability to ascertain medical urgency., • Establishes and documents reasonable medical diagnoses., • Seeks specialty consultation as appropriate., • Orders/performs pertinent diagnostic laboratory and radiology testing for the medical diagnosis or presenting symptoms; works within an environment of limited resources and therefore uses diagnostic tests judiciously and appropriately., • Understands when a member's needs are beyond their scope of knowledge and when physician oversight is needed., • Creates and implements a medical plan of care., • Schedules appointments for visits when appropriate., • Provides post-discharge coordination to reduce hospital readmission rates and emergency room utilization., • Performs face-to-face in-person visits in a variety of settings including in-home, skilled nursing facilities, and public locations., • Performs face-to-face visits via alternative modalities based on business need, leadership direction and state regulations., • Orders bulk laboratory orders to target specific member populations., • Performs alternating on-call coverage to triage any urgent lab results and pharmacy inquiries and develops appropriate plans of care., • Participates in community-based "pop up clinics" to build relationships with communities, and address gaps in health care., • Drives up to 120 miles a day on a regular basis to a variety of locations within the assigned region. Drives beyond 120 miles as part of extended mileage may be required on special project days. Special projects may include an overnight hotel stay., • Obtains and maintains cross-state license in other states besides home state based on business need., • Collaborates with fellow nurse practitioners to develop best practices to perform work duties efficiently and effectively., • Actively participates in regional meetings., • May prescribe medications and perform procedures as appropriate., • Performs timely medical records documentation in electronic medical record (EMR) computer system., • On occasion, may be required to walk flights of stairs while carrying up to 50 lbs. of equipment., • Engages in practices constituting the practice of medicine in collaboration with and under the medical direction and supervision of a licensed physician to the degree required by state laws., • Local travel required (based upon state/contractual requirements). Required Qualifications • At least 1 year of experience as a nurse practitioner, or equivalent combination of relevant education and experience., • Active and unrestricted national certification from one of the following organizations: American Academy of Nurse Practitioners (AANP) or American Nurses Credentialing Center (ANCC)., • Current state-issued license to practice as a Family Nurse Practitioner (FNP). License must be active and unrestricted in state of practice., • Prescriber Drug Enforcement Agency (DEA) license with authority to prescribe per state qualifications. License must be active and unrestricted in state of practice., • Current Basic Life Support (BLS) certification., • Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements., • Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations., • Ability to work independently with minimal supervision and demonstrate self-motivation., • Responsive in all forms of communication., • Ability to remain calm in high-pressure situations., • Ability to develop and maintain professional relationships., • Excellent time-management and prioritization skills; ability to focus on multiple projects simultaneously and adapt to change., • Excellent problem-solving and critical-thinking skills., • Strong verbal and written communication skills., • Microsoft Office suite/applicable software program(s) proficiency, and electronic medical record (EMR) experience. Preferred Qualifications • Experience as a registered nurse or nurse practitioner in a home health, community health or public health setting., • Experience in home health as a licensed clinician, especially in management of chronic conditions., • Experience with underserved populations facing socioeconomic barriers to health care., • Immunization and point of care testing skills., • Bilingual. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V #PJNurse Pay Range: $80,412 - $188,164 / ANNUAL *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Job DescriptionWho You Are You're a collaborative professional, driven by the potential to make a meaningful impact in healthcare. The challenges of healthcare don't deter you—instead, you see them as opportunities to find innovative solutions that benefit the partners, people, and communities we serve. Honest Health's commitment to purpose, innovation, communities, and kindness resonates with you, inspiring you to bring commitment, creativity, and compassion into your work. You're ready to join a team focused on reimagining primary care for a healthier future that benefits all. Does this sound like you? If so, we should talk. Who We Are At Honest Health, we believe in purpose and partnership to lead the transformation in primary care. Our team of healthcare experts and clinicians collaborates with a range of stakeholders—from health systems, physician organizations, and payers to providers, practices, and patients — to deliver innovative solutions that elevate care, control costs, and support long-term health. Guided by our core values, we're creating a value-driven model that creates lasting benefits for everyone, now and into the future. For us, that's just an Honest day's work. Your Role The Physician Practice Partner (PPP) will be a relationship builder, facilitator, and change agent supporting the partnership between Honest Health and our partner practices. Your focus will be on helping practices improve their performance in value-based care, aligning with Honest's quadruple aim of improving quality, reducing costs, enhancing patient satisfaction, and promoting the wellbeing of physicians and care teams. You'll work directly with physicians and practice managers, fostering relationships and offering best-practice guidance to achieve high performance in these areas by utilizing Honest programs. The position is remote, but you must be located in or nearby Albany, NY due to the frequency with which you will be engaging with local practices. You will travel up to 70% of the time, frequently visiting assigned practices in person. You'll provide scorecards showing performance opportunities, assist practices in understanding their data, and offer guidance on how to meet key performance metrics related to clinical guidelines, operational processes, and financial outcomes under value-based care. Primary Functions of the Physician Practice Partner Include: • Build and maintain strong and collaborative relationships with clinical partners including primary care providers (PCPs), practice managers, and other key stakeholders across integrated networks. Stakeholders may include personnel at skilled nursing facilities (SNFs), specialist practices, and hospital systems., • Utilize in-person, electronic, and/or telephonic outreach to an assigned portfolio of practices, consulting and discussing relevant information in a concise and influential manner to providers and other stakeholders., • Assist with onboarding practices to Honest services and influence the successful operationalization of programs while driving your assigned practices toward shared goals and outcomes., • Educate practices on value-based care opportunities and activities that drive toward optimal cost efficiencies and patient outcomes., • Be accountable for achieving key performance metrics for assigned practices for utilization, cost of care, documentation, and quality., • Utilize data to prioritize practice work and develop performance strategies that drive improvements in value-based care programs and outcomes., • Communicate Honest Health programs/services to the partners' practice engagement teams and coordinate performance tactics across value-based contracts., • Be the practice point of contact and resource for all Honest operational issues including back office, population health tool support, incentive, quality and CDI questions., • Maintain accurate documentation on provider engagement and network efforts including contractual documents and Customer Relationship Management (CRM) inputs, as needed., • Partner with Honest Health's clinical team to support care team objectives related to network goals., • Show proficiency in Honest Health's business model and speak to insights based on performance data in provider-facing meetings., • Collaborate cross-functionally internally to identify trends, areas for process improvement, and relationship-building opportunities., • Provide reports and updates, as needed, to the Director of Market Operations., • Perform other related responsibilities as assigned. How You Qualify You reviewed the Who You Are section of this job posting and immediately felt the need to read on. This makes you a match for our innovative culture. You accept things change quickly in a startup environment and are willing to pivot quickly on priorities. • Bachelor's degree in healthcare administration or related field required; Master's degree in related field considered a plus, • 5+ years of experience in a healthcare environment, experience successfully engaging PCPs, specialists, and health systems required; experience with value-based care models preferred, • Proven work experience as a Clinical Practice Manager or a similar role in healthcare management, • Strong knowledge of clinic operations, medical office management, and experience in clinical supervision and staff management, • Strong knowledge of value based care key performance metrics and clinical performance management including coding, quality and billing, • Proven ability to analyze and interpret reports to identify opportunities for practice success, effectively communicate key components of performance, and translate performance opportunities into practice action plans, • Demonstrated understanding of the healthcare delivery system and value based-care, • Comfortable and productive in a remote work environment, with up to 70% travel to local provider sites., • Ability to travel frequently to assigned physician practices and demonstrate executive presence in meetings and presentations. Practice portfolio may vary based on complexity, but is expected to be approximately 20- 25., • Must have reliable access to high-speed internet to ensure seamless remote work communication and productivity, • Ability to manage multiple priorities and keep up with Medicare policies, processes, and procedures, • Ability to arrange and consistently travel to various work sites, as well as possess and maintain a valid driver's license in your state of residence and motor vehicle insurance, • Exceptional verbal, written, and interpersonal communication skills required, • Resilience and adaptability that will arise with daily interactions with providers, • Effective organizational and time management skills, • Detail-oriented, mission-driven, entrepreneurial, and operates with a sense of urgency The base pay range for this role is $84,200.00 - $96,800.00. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, and organizational needs. Base pay is just one piece of the total rewards program offered by Honest. Eligible roles also qualify for short-term incentives and a comprehensive benefits package. How You are Supported Full time team members may be eligible for: Competitive Compensation • Attractive base salary with performance-based bonuses and rewards, • Flexible health, dental, and vision insurance options tailored to your needs, • Company contribution towards health savings accounts (HSA) for high-deductible health plan (HDHP) participants, • 100% company-paid short-term disability and life insurance, • Generous paid time off, including vacation, sick leave, and paid holidays annually, • Two paid volunteer days to support causes you're passionate about, • Robust onboarding program and ongoing training opportunities, • Paid parental leave for new parents, • Dependent care flexible spending accounts, • Work alongside professionals who share your commitment to Honest's high-quality, value-based care model, • Team member recognition programs Honest Health is committed to ensuring fairness, opportunity, strong teams, and full integration of team members into the organization. We take proactive steps to ensure all applicants are considered for employment based on merit, without regard to race, color, religion, sex, national origin, disability, Veteran status, or other legally-protected characteristics. Honest Health is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email for assistance. Reasonable accommodation will be determined on a case-by-case basis. Honest Health values a secure and transparent recruitment process. We contact candidates through our official recruiting platform, email, or text message. When working directly with candidates, Honest Health will always use an HonestHealth.com email address. Our hiring process includes a live phone call or in-person interview before any formal offer is extended. To safeguard your personal information, Honest Health will never ask for confidential details—such as social security numbers, bank accounts, or routing numbers—before making a formal offer. We will also never request financial transactions, PINs, passwords, or security access details through email, text, Venmo, or any social media platform. We encourage all candidates to verify the contact information of individuals they interact with during the recruitment process. If you have any questions about the authenticity of a communication, please reach out to our team at .

Job Description Become SMQT Certified! - $3,000 Sign-on Bonus Based in Albany, in this role you will be primarily responsible for the day-to-day case management of nursing facility quality of care complaints working at the direction of the New York State Department of Health (DOH). As a Nursing Facility Resolution Reviewer, you will interface with the resident and/or resident’s representative throughout the complaint resolution process including assisting with alternative dispute resolution; communication with the nursing facility; case processing including preparation of correspondence and assistance with mediation; medical record review and related activities to assure compliance with timelines and confidentiality regulations. You will also participate in other activities, including other resident protection activities, as directed. Potential opportunity to telecommute will be considered. QUALIFICATIONS: • Strong interpersonal skills are desirable to facilitate positive customer satisfaction in situations that are adverse or in controversy., • Ability to work independently with minimal supervision, as well as in a team environment., • Excellent written and verbal skills with the ability to communicate professionally with co-workers, supervisors, providers, medical and administrative personnel, and residents/patients., • Strong computer skills with working knowledge of Microsoft Office products and the ability to learn new programs., • Ability to translate collected information into a clear, concise, legal, and defensible document., • If approved to work remotely, must have secure internet that meets the speed required to perform all work duties, must have workspace that provides privacy for all work-related calls, and must be able to secure all work-related items when not in use., • The ability to obtain Surveyor Minimum Qualifications Test (SMQT) certification within 12 months of employment, required., • Must have a valid driver’s license & the ability to travel, required. EDUCATION & EXPERIENCE: • NYS Licensed, Registered Nurse, required., • A minimum of two (2) years of experience in performing utilization review, claims adjudication, medical review, fraud investigation, surveillance, or monitoring activities, OR three (3) years of clinical or administrative experience, OR a bachelor’s degree in nursing and two (2) years of clinical or administrative experience., • SMQT certification, preferred. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The hourly range for this position is $40.90 – $41.92. Actual salary range and /or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget. The salary range and/or hourly rate listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status or military status.

Job Description Position Overview • Monitoring batch processes for errors, timely initiation and successful completions., • Monitor file transmissions for errors, timely initiation and successful completions., • Monitoring the infrastructure that supports the CMA applications for availability, error conditions and capacity utilization issues. This includes servers, network devices, storage, circuits, operating systems, databases, etc., • Monitoring the Data Center’s air conditioning, electrical and fire suppression systems for availability, error conditions and capacity utilization issues., • Monitoring the physical access to the CMA work areas and Data Center during non-prime shift hours., • Dispatching technicians, vendors and/or management when an incident and/or problem is detected or reported., • Recording, categorizing, and assigning incidents, problems and/or requests as reported and/or detected., • Assisting in the development of console operations knowledge articles., • Executing and preparing management reports. Work Hours: Monday: 12pm to 8pm Tuesday: 12 pm to 8pm Saturday: 12 pm to 12 am Sunday: 12 pm to 12 am Mandatory Qualifications • Attentive and observant., • Honest and trustworthy., • Good and clear verbal and written communication Skills., • Exudes a positive attitude., • Good time management., • Willingness and ability to learn., • Knowledge of the operation of computer systems and related electronic data processing equipment., • Knowledge of modern information technology procedure and terminology., • Ability to record information into an incident management tracking record., • Ability to understand and carry out oral and/or written directions., • Ability to follow written instructions & procedures., • Ability to document internal procedures. Preferred Skills • A degree related to Computer Science or any Information Technology (IT) certifications., • Basic knowledge of the IT configuration for a typical Data Warehouse.

Assists with preparation of delegation summary reports submitted to the Eastern US Quality Improvement Collaborative (EQIC) and/or utilization management committees. Ability to collaborate effectively with team members and internal departments. To all current Molina employees: If you are interested

Prepares the learning environment for classroom setup, systems setup, course materials, media, and online learning. One year of training delivery experience, including adult learning concepts.

Job Types: • Full-time, • Part-time, • Contract, • Temporary, • Temp-to-hire, • Per diem Duties: • Conduct patient assessments to determine appropriate medication therapy, • Collaborate with healthcare professionals in hospital settings to deliver comprehensive care, • Implement pain management strategies to enhance patient comfort and well-being, • Perform utilization reviews to assess medication effectiveness and safety, • Deliver compassionate patient care through counseling and medication management, • Oversee inventory management to ensure adequate stock levels and minimize waste Join our team as the Pharmacist in Charge and make a meaningful impact on patient care while leading a dedicated team of pharmacy professionals. Apply now to be part of our dynamic healthcare environment.

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future. The NYISO's External Affairs department invites applications for a full-time Stakeholder Services Representative. The Stakeholder Services Representative is the primary interface with the NYISO's Market Participants, operating in a highly technical and dynamic environment responding to inquiries from Market Participants and prospective Market Participants along with state and federal entities and the public. The role of a Stakeholder Services Representative is to support their colleagues in the day-to-day operations as needed, demonstrate consistent leadership characteristics in dealing with internal/external customers including supporting NYISO management and policies. The department fields technical inquiries from electric generators, utilities, demand response providers, and consumers that participate in New York's wholesale power markets. The Stakeholder Services Representative must be able to comprehend and resolve technical issues, working independently in a team environment, performing highly complex tasks resolving inquiries impacting Market Participant interactions with NYISO's market systems and grid operations. The Stakeholder Services Representative will resolve technical/in-depth challenging inquiries, understanding customer positions, act as their advocate before the NYISO working closely with Market Participants to educate them on NYISO's markets, products, and services. The Stakeholder Services Representative will research and respond to inquiries of a technical and/or market-related nature. They will autonomously review complex information relevant to participants in NY's high voltage electric power markets and resolve these inquiries using existing and newly created documentation and in concert with the efforts of subject matter experts. The Stakeholder Services representative is a unique role where interaction with every NYISO department is necessary to be successful. Working in a highly matrix environment across the enterprise, the Stakeholder Services representative is responsible from start to finish on all inquiries. They also Work directly with internal NYISO departments across the value chain to test/coordinate new products/enhancements including assisting/ Member Relations. Interaction across departments to deliver a complete customer service experience is imperative as we work to register new Market Participants and foster relationships. The Stakeholder Services Representative will demonstrate a thorough understanding of the NYISO's markets and processes while meeting the individual needs of the customers participating in NYISO's wholesale electric market. ESSENTIAL DUTIES and RESPONSIBILITIES • Receive, initiate, and manage tracking of customer-related inquiries pertaining to the NYISO markets and/or market-related systems., • Inquiries are received through multiple channels, Email, Chat, Phone and Member Community Portal. Inquiries are also relayed through other NYISO departments as they interact with NYISO customers and Market Participants., • Document all customer related activities (inquiries, contact data, contact roles and pertinent information on participation in the NYISO markets in the CRM-Customer Relationship Management software & the MIS-Market Information System., • Perform research to resolve customer inquiries and provide a detailed resolution. Research may involve one or more of the following:, • Review of NYISO Tariffs, Manuals, User Guides and Technical Bulletins., • Utilization and a functional understanding of NYISO Data systems (MIS, DSS, DRIS, ICAP, etc.)., • Consultation with other Stakeholder Services Team Members., • Consultation and discussion with NYISO Subject Matter Experts residing in other departments in a particular area., • Coordinating conference calls with all parties involved to review issue and propose solutions. Meeting may take place over multiple weeks/months and could require involvement with many NYISO departments., • Perform periodic and ad hoc reports and analyses. Involves; accessing systems, generating reports and review findings/interpret results and then communicate information back to the customer. Involvement with other NYISO departments may be required to discern information and facilitate positive outcomes., • Serve as a customer advocate for the Market Participant- thoroughly understanding their position (which may be of a highly technical and complex nature), and adequately represent them in NYISO meetings and discussions., • Understand NYISO's position on market design strategies and convey those positions when appropriate., • Develop a professional relationship with assigned Market Participants. Work with Market Participants to identify and resolve their company-wide issues, which may be of a highly technical and complex nature. Ensure that the Market Participants' issues are properly shared within the department or NYISO, if appropriate., • Responsible for customer data entry and contact data maintenance in NYISO's CRM-Customer Relationship Software, including access and administration processes for many of NYISO's software systems., • Prepare and process customer Dispute and Claims Committee (DAC) claims, which may be of a highly technical and complex nature, on behalf of Market Participants. Analyze and present claims to the COO-Chief Operating Officer and DAC Committee with a proposed resolution. Convey results of the DAC to the Market Participant including communicating financial impacts of the DAC and when/if compensation will be delivered., • Develop and deliver presentations related to NYISO Stakeholder Services departmental functions., • Work in conjunction with other NYISO departments to send communications to the Marketplace by utilizing NYISO's email software system integrated with the CRM tool. This includes complex software and outage notifications for critical NYISO markets systems., • Act as key internal expert on assigned market participant sector issues., • Ability to understand NYISO technical documents (tariffs, technical bulletins, manuals, guides, etc.) for discussions with both internal and external customers., • Work directly with internal NYISO departments (e.g., project management, information technology) to test and coordinate new product enhancements., • Ability to maintain composure and confidence when faced with tense or stressful situations including the ability to engage / update management when necessary., • Maintain current knowledge of the energy industry and NYISO system applications by following pertinent industry energy news as well NYISO technical bulletins, documentation changes and market design enhancements impacting NYISO's Market Services Tariff (MST) and Open Access Transmission Tariff (OATT)., • Cross train Stakeholder Services representatives to educate them on the various inquiries related topics to expand the knowledgebase across the department. Shares insights and experiences, promotes a collaborative climate for learning. This includes developing Knowledge Articles for the Knowledge Article Platform., • Work closely with the Information Technology department to communicate technical changes impacting NYISO's Market Participants. (e.g., security communication protocols, digital certificates, access control, market outages to NYISO systems, etc.), • Work closely with NYISO Legal, IT, Operations, and Planning departments to facilitate access to CEII-Critical Energy Infrastructure Information. Process requests and communicate access status for Market Participants and organizations participating in NYISO's Interconnection process. CEII access is also required for additional NYISO information, including but not limited to:, • Interconnection Project Study data, • Planning Study data, • FERC 715 Data, • TCC-Transmission Congestion Contracts data, • MyNYISO access for secure content on the NYISO public Website. (e.g., Operating Committee documents), • PMU Specification, • Direct Communications Procedure, • Control Room Manual (including Appendices), • Responsible for resolving access issues related to CEII access and work with internal NYISO resources when needed., • Work closely with NYISO departments to facilitate annual processes mandated by NYISO Market Tariffs. Responsible for coordinating and communicating updates to all NYISO's Market Participants to ensure compliance. Responsible for supporting (access and functionality) to all NYISO's markets, products and services including software systems serving energy to 20 million residents of NY. Systems and software applications responsible for supporting include but limited to are:, • MIS: Market Information System, • JESS: Joint Energy Scheduling System, • CSI: Customer Settlement Interface, • iTOA: Transmission Outage Application, • GFER: Generator Fuel Emissions Reporting, • DSS: Decision Support System, • SDX: Upload/Download Interface, • DRIS: Demand Response Information System, • TCC: Transmission Congestion Contract Automated Market System, • ICAP: AMS: Installed Capacity Auxiliary Market System, • CMS: Credit Management System, • SSAM: Self Service Account Management, • Bachelor's degree from an accredited university or college required (Engineering, Finance, Business, Economics or Communications)., • Five years' experience in the electric utility industry or a related technical field., • Strong oral and written communication skills; Strong interpersonal and leadership skills; PC proficiency; sound business acumen; Able to effectively interface with all levels of internal and external customers; Ability to perform in a team environment., • Ability to read, analyze and interpret common scientific and technical documents. Ability to respond to a wide variety of inquiries or complaints from Market Participants, regulatory agencies, or members of the business community. Ability to effectively present information in one-on-one and small group situations to Market Participants, department managers and other employees., • Ability to work with mathematical concepts such as probability and statistical inference and fundamentals of geometry / trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to understand more advanced mathematical concepts in interpreting technical bulletins and documents to find an appropriate answer to market participants' questions., • Ability to resolve problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit, and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences, and training. This position requires supporting NYISO's Markets, systems/applications, and Grid Operations activities in a 24/7/365 capacity. An on-call rotational shift is administered for all Stakeholder Services representatives. This position may require work on nights, weekends, or holidays. At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. #LI-Hybrid #LI-Hybrid Salary Range $68,900 - $115,200 USD Create a Job Alert Interested in building your career at New York ISO? Get future opportunities sent straight to your email. Create alert

Job Description Salary: $85,000 - $90,000 As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. Job Summary Working as the Executive Chef, you will be responsible for overseeing kitchen operations while maintaining a safe and sanitary work environment for the staff. You will prepare or direct the preparation of meals in accordance with corporate programs and guidelines. This is an exciting opportunity for an energetic, entrepreneurial Culinary professional. Key Responsibilities: • Plans regular and modified menus according to established guidelines, • Follows standardized recipes, portioning and presentation standards. Completes and utilizes daily production worksheets and waste log sheets. Tastes completed meals to ensure quality, • Trains kitchen staff in food preparation, safe handling, operation of equipment, food safety and sanitation based on Company and regulatory standards, • Establishes and maintains cleaning and maintenance schedules for equipment, storage and work areas. Ensures that kitchen staff follows and completes schedules as assigned, • Maintains inventory of food and non-food supplies to stay within established guidelines while assuring that necessary product is available when needed, • Makes all decisions regarding utilization of leftover food products staying within Company guidelines for such products, • Complies with federal, state and local health and sanitation regulations and department sanitation procedures as evidenced through local health department and third-party audits, • Follows facility, department, and Company safety policies and procedures to include occurrence reporting, • Participates and attends departmental meetings, staff development, and professional programs, as appropriate Preferred Qualifications: • A.S. or equivalent experience, • 5+ years of progressive culinary/kitchen management experience, depending upon formal degree or training, • Extensive catering experience a plus, • High volume, complex foodservice operations experience - highly desirable, • Institutional and batch cooking experiences, • Hands-on chef experience a must, • Comprehensive knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation, • Must be experienced with computers; to include Microsoft Office (Word, Excel and Power Point), Outlook, E-mail and the Internet, • Must be willing to participate in client satisfaction programs/activities Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Compass Corporate maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Corporate are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Paid Parental Leave, • Holiday Time Off (varies by site/state), • Personal Leave, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Req ID: 1456405 Chartwells HE KRISTINA MCCARTHY [[req_classification]]

Job Title: Desktop Support Technician Position Overview: The Desktop Support Technician is responsible for delivering day-to-day local and remote desktop support services. This includes handling inbound calls, resolving hardware, software, and application issues, and documenting all troubleshooting steps in a ticketing system. The role requires coordination with supervisors and managers to ensure consistent IT support operations across all shifts. The technician will perform break/fix tasks, fault diagnosis, and resolution across various operating systems and platforms. The ideal candidate will have 2–3 years of hands-on experience in Windows desktop support and a strong foundation in IT service delivery. Key Responsibilities • Provide Tier 1 and Tier 2 support for desktop-related issues, • Troubleshoot and resolve hardware, software, and application problems, • Document all actions and updates in the ticketing system, • Communicate issue status and resolutions promptly to end users, • Collaborate with third-party vendors to resolve complex AV-related issues, • Ensure operational consistency across shifts through supervisor engagement, • Support and troubleshoot Windows XP, 7, 8.1, 10, Microsoft Office 2010, Cisco Jabber, and other authorized desktop applications, • Provide basic support for macOS to assist Apple desktop users, • Install, upgrade, and maintain desktops, laptops, printers, and peripherals, • Perform preventive maintenance and remedial repairs on IT hardware, • Use diagnostic tools to resolve network connectivity and workstation issues, • Support basic IT infrastructure including networks, servers, AV systems, smart devices, and telecom equipment, • Participate in project-based tasks requiring flexibility and teamwork, • Perform additional duties as assigned Technical Proficiency • Windows 7–10, Active Directory, Group Policy Objects (GPOs), • Microsoft Office 365, enterprise antivirus solutions, • Helpdesk ticketing systems and documentation practices, • PC hardware installation and troubleshooting, • Mobile device management (iOS & Android), enterprise encryption, • Windows PC/laptop management via Active Directory Candidate Required Minimum Qualifications and Skills • Associate / Bachelor’s Degree or equivalent in Computer Science or related field., • CompTIA A+, Microsoft Certified Professional (MCP) or better., • Minimum of 18 months years of IT experience., • Proven analytical, troubleshooting and problem-solving skills., • Proven ability to multi-task, effectively determine priorities and meet SLA’s., • Excellent communication relationship-building and internal customer service skills., • Adaptable and flexible in a fast-changing industry and work environment., • Willing to work off-hours and weekends when required for projects or emergency support.

Job Description Looking for Scrum Master Consultant===Must be GC-USC Location: Rensselaer, NY Citizenship Status - Must be US Citizen or GC Rate: $DOE Target Conversion Salary: TBD Assignment Duration: Temp-To-Hire Immediate requirement for Scrum Masters to support ongoing efforts to enhance the NYS MMIS (eMedNY) Agile Scrum Software Development Methodology across all projects within the portfolio. The successful candidate will facilitate increasing the organization’s utilization and skills in agile methodology (Scrum, SAFE, and others as defined); agile development best practices, and provide hands on assistance to project teams on setting up development projects using standardized program cadence, toolsets, etc. Responsibilities include, but are not limited to the following: Support an Agile “Center of Excellence” within Systems Development Coach and mentor Scrum Teams practicing agile methods and standard program cadence and release train approach Work with Scrum Teams to create, prioritize and otherwise groom backlogs Provide experienced senior leadership for implementation of the enterprise Agile program Provide Agile metric progress reporting (Burndown, Team Velocity, etc.), Agile project maturity recommendations, training progress and set up processes to measure overall methodology efficiency Assist with updating Agile process (i.e. SDLC), policies, standards, etc. Assist with identifying Agile project potentially shippable increments (PSI), development of effort roadmaps, and support of project planning activities Prepare Communications for IT Management Provide guidance to Scrum Teams on Scrum processes, deliverables, and project status Work with the Scrum Team to raise issues, identify benefits, and promote successes Provide leadership and guidance to the Scrum Team on project status and visibility, including problem solving that may arise during an Agile project Audit teams artifacts & Agile process documents for improvements Support multiple Scrum Teams concurrently Education: Bachelors" Degree in Computer Science, Computer Engineering, Information Systems, Engineering or related field of study Required Qualifications: Minimum of 10 years" of directly related work experience Must have a minimum of 8+ years of professional scrum master experience and have Scrum Master Certification (CSM) Expert knowledge of Agile Scrum methodology Expert knowledge of Atlassian Jira and Confluence, or similar tools Must have hand on experience coaching and mentoring for new Agile Scrum team, Scrum Master, and Product Owners and mentoring existing Scrum Masters for continuous improvement Demonstrated ability to facilitate and run effective meetings required Ability to work under pressure and adhere to tight deadlines with a strong attention to detail required Excellent communication skills both verbal and written Desired Qualifications: Knowledge of the following tools: Junit, Jenkins, Sonar, AppScan, and ServiceNow Previous experience in a breadth of project management and/or technical roles that employed Agile delivery Demonstrate and display high passion of the agile values and principles, be an inspiring and confident evangelist for the organization and enterprise -- Best Regards Vijay Intuites LLC 4640 Valais Ct, Ste 101A, Johns Creek, GA 30022 Direct: 678-679-3463 |Fax: 855-259-0299 Email: |

Job Description Job description NYS has created a new Title called Licensed Clinical Social Worker (LCSW) G-23 that will be available for hire in the near future: LCSWs can perform all the functions of a LMSW, diagnose patients, and perform other clinical services without supervision. Examples of activities: • assess clients, develop treatment plans, and evaluate progress, • identify resources and advocate for clients, • assess individual and family needs, strengths, and limitations., • develop psychosocial assessments., • provide individual, group and family therapy, as well as crisis intervention., • record significant psychosocial events and/or changes in clinical condition., • determine the individual's strengths and need for linkage and referral services., • serve as a resource to other team members regarding social adjustment, discharge service needs, and the effective utilization of community services., • determine discharge service needs and appropriate community resources., • educate individual and family about the nature of the disorder/illness and available resources and how to access them., • prepare reports and maintain medical and other case records including progress notes, observations, recommendations and discharge plans;, • attend treatment team meetings and actively present clinical information and observations to staff in other disciplines;, • coordinate the care and treatment planning of one or more individuals served by the treatment team; May provide administrative supervision and training to paraprofessional social work and/or direct care staff: • approve work schedules, time cards, and leaves of absences;, • establish work priorities;, • provide individual psychotherapy to enhance social, emotional and behavioral functioning;, • conduct clinical assessments to determine appropriate therapeutic interventions, services and supports, including diagnostic impressions;, • deliver individual, group, and family psychotherapy as well as crisis intervention. Pay: $84,156.00 - $117,099.00 per year Benefits: • 401(k), • Dental insurance, • Employee assistance program, • Health insurance, • Life insurance, • Paid time off, • Retirement plan, • 8 hour shift, • Day shift, • Evening shift, • Monday to Friday, • Night shift

Job DescriptionSt. Anne Institute JOB DESCRIPTION • TITLE: Director – Information Technology (IT), • SUPERVISOR: Chief Financial Officer, • HOURS PER WEEK: 35 (Exempt Status), • FUNCTIONS: To work with each department analyzing the need for systems application and to develop and implement a master plan for integrated computerization of the agency, including identifying appropriate hardware and software., • RESPONSIBILITIES:, • Maintain all network system (wired and wireless) hardware and software components ensuring network reliability and integrity., • Maintain integrity of agency-wide IT system software and modify and update system as needed., • Provide daily help desk assistance to staff in all agency departments., • Become familiar with the agency EHR and provide helpdesk assistance to staff using that database., • Administer Payeezy, the agency credit card utilization software., • Perform daily monitoring of the agency data and email backup system., • Update and edit the SAI Website as needed., • Perform daily monitoring and security of all network functions., • Meet periodically with the agency Executive Team, Program Administrators and Department Supervisors to evaluate individual departmental needs., • Supervise the Assistant Director - IT and any other personnel assisting in agency IT. activities., • Recommend network system expansion, modifications, and enhancements as needed., • Install new network components and expand or upgrade services as needed., • Confer with software and hardware vendors and consultants to solve computer and network problems., • Represent the agency as Security Manager for the OMH Security Management System (SMS), • Represent the agency as Security Coordinator and Application Security Coordinator on NYS OCFS Connections Application., • Submit IT reports, written plans and budget estimates., • Update and edit SAI Webpage as needed through WordPress Webpage Application as requested by Executive staff, • Monitor all expenditures for agency IT systems., • Help with telecommunications applications where applicable and manage the agency telephone system extensions through the use of the Avaya IP Office Manager Software., • Follow all Agency and Governmental Health and Safety Regulations and report all hazards and emergencies as soon as possible., • Attend all mandatory agency in-services and other trainings as needed or required., • Abide by the NYS Justice Center Code of Conduct for Custodians of People with Special Needs and the SAI Codes of Conduct/Ethics., • Complete special assignments/duties as requested/required. I have read and understand my job description duties: Director - IT Employee Signature: Date: Print Name: Supervisor Signature:

Job Description *Applicants MUST submit a cover letter with resume to be considered. *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. *Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: Reporting to the Director, Office of Contractor & Supplier Diversity, the Sr. Compliance Manager, Contractor & Supplier Diversity will assist with developing and monitoring Minority and Women-Owned Business Enterprise (MWBE) and Service-Disabled Veteran-Owned Business (SDVOB) participation goals and maximizing program compliance. The Sr. Compliance Manager will also refine and manage reporting and tracking systems, as well as prepare required reports. WORK PERFORMED: • Research, develop and negotiate MWBE and SDVOB participation goals with project sponsors or entities with ESD contracts., • Solicit, review and track compliance of MWBE and SDVOB utilization, commitments, and workforce participation., • Ensure data is accurately reflected in tracking systems and databases., • Manage MWBE and SDVOB utilization for multiple high-profile projects, tracking compliance with NYS Executive Law Articles 15-A and Article 3 of the New York Veterans’ Services Law., • Review procurement, grant, and contract documents to ensure that applicable MWBE and SDVOB provisions and relevant requirements are accurately included., • Liaise with contractors and grantees to identify legal MWBE, SDVOB and workforce requirements., • Provide individualized technical assistance to contractors, vendors, and grantees., • Present and participate in panel discussions, workshops and other activities at conferences and events., • Analyze, recommend, and update internal MWBE and SDVOB compliance and business processes, as necessary., • Prepare quarterly and annual contract compliance reports and other procurement reports, as necessary., • Provide support to the Director of the Office of Contractor & Supplier Diversity and AVP of the Office of Contractor & Supplier Diversity on MWBE and SDVOB marketing, outreach, compliance, and project management oversight, as necessary., • Ensure adherence to diversity and best practices and provide the highest standard of customer service to all stakeholders., • Participate in weekly, monthly, and quarterly office, interdepartmental and division-wide meetings and/or webinars. Education Level required: Bachelor’s Degree, master’s degree preferred. Experience required: 5-7 years of experience, preferably in state government, in some combination of MWBE and/or SDVOB, contract administration, regulatory compliance, grant administration, and/or construction. Contract compliance and financial auditing experience is preferred. Knowledge required: Advanced proficiency in Microsoft Office and using contract and data management systems. Excellent interpersonal skills and outstanding oral and written communication skills are required. WE ARE AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY

Job DescriptionDescription: Transportation Highway Group Manager – Civil Engineering Albany, NY/ Hybrid Lead with Purpose. Design What Moves Communities. Fisher Associates is hiring a Transportation Highway Group Manager, an experienced Civil Engineer to lead the technical design of impactful highway and roadway projects across Upstate New York. If you're driven by engineering excellence, mentorship, and meaningful work, this is your opportunity to grow and make a difference. In this senior technical role, you’ll guide design development, ensure high-quality deliverables for clients like NYSDOT and local municipalities, and mentor junior engineers within a collaborative team environment. At Fisher Associates, we value innovation, integrity, and leadership. Join a firm where your skills are recognized and your career can thrive. About Fisher Associates Fisher Associates is a multidisciplinary design services firm headquartered in Rochester, NY, with eight locations nationwide. The firm provides civil/site engineering, transportation engineering, electrical engineering, landscape architecture, architecture, planning, environmental, surveying, GIS, construction inspection, precast engineering and construction engineering services to public and private sector clients across numerous markets. Why You’ll Love Working at Fisher • You are empowered to achieve exceptional results through collaboration and ownership., • Your voice matters in our inclusive and transparent culture, where accessible leadership genuinely welcomes ideas and feedback., • Your growth is our priority. We offer clear career paths, tuition assistance, and ongoing learning opportunities to support your development., • You thrive in a culture that celebrates fun and fosters a relaxed, easy-going atmosphere, so you can bring the best of yourself to work every day., • Your journey is shaped by a culture of mentorship, where experienced colleagues guide your growth and you, in turn, inspire others., • Deliver transportation projects that improve mobility, safety, and quality of life in local communities., • Foster a high-performing, motivated team through clear expectations, constructive feedback, mentoring, and career development., • Oversee the design and execution of highway engineering projects, ensuring compliance with industry standards, regulations, and client requirements., • Serve as a technical lead, guiding the team on best practices, decisions, and troubleshooting as needed., • Implement and oversee quality control processes and conduct technical audits to ensure high standards., • Maintain effective communication with project managers, clients, and cross-functional teams., • Ensure effective resource allocation, adequate staffing, and utilization to meet project and team goals., • Assist in recruiting top engineering talent who align with the team’s technical excellence and company culture., • Lead continuous improvement initiatives to enhance team performance., • Stay current with transportation design trends and emerging technologies, integrating them into project solutions. Your Impact Matters, Your Career Thrives. Work on engaging transportation projects and experience first-hand the positive changes you create in your own community. Engage in diverse and challenging project opportunities that will help you grow and advance your career. We offer competitive salaries and benefits, including: • Medical, Dental & Vision Insurance, • 401(k) Plan, • Company-paid Life and Disability Insurance, • Hybrid Work Schedule, • Generous PTO and Paid Holidays, • Strong Work-life Balance, • Shareholders Program, • Professional Development Opportunities and Reimbursement, • Supplemental Benefits Designed for Total Well-being and Financial Security Actual compensation may vary based on relevant experience, qualifications/education, and other factors. The salary range is not necessarily reflective of the actual total compensation that may be earned nor promises any specific pay for any specific employee. Salary range excludes monetary value of benefits. #LI-Hybrid #LI-CA1 Requirements: What You Bring, Your Expertise as a Transportation Group Highway Manager • B.S. degree in Civil Engineering, • 8-15 years’ experience in civil transportation engineering, • Professional Engineering License (PE) preferred or ability to obtain it, • Prior staff management preferred, • Proficiency in MS Office; MicroStation preferred, • Familiarity with NYDOT design standards preferred, • Professional performance standards aligned with Fisher’s Mission, Vision, and Core Values, • Proven ability to deliver quality work through critical thinking, problem-solving, and sound judgment, • Driven to own projects, prioritize effectively, and thrive in a fast-paced, growth-focused environment, • Highly adaptable and proactive in meeting deliverables and deadlines, • Dedicated to fostering trusting relationships through collaboration integrity, respect, and active listening, • Curious, improvement-minded, and always seeking better solutions

Job DescriptionDescription: What we’re all about: SHR is part of Access Group's Hospitality division, delivering innovative B2B SaaS solutions that empower the hospitality industry. Our comprehensive suite of products—including distribution, digital marketing, Customer Relationship Management (CRM), and revenue management (RMS) solutions—helps small-to-medium hotel groups, casinos, and large independent hotels operate more efficiently, engage customers, and grow revenue. At Access Group, we’re committed to being a global leader in hospitality technology. You’ll be part of a team that drives measurable business outcomes, delivers exceptional customer experiences, and shapes lasting partnerships—making a real impact on our clients and the industry. About you: You’re a problem-solver at heart, energized by the challenge of delivering exceptional technical support and customer care. Tackling complex technical issues motivates you. You know how to dig in, research thoroughly, and find solutions that work. You keep customers in the loop with clear, regular updates, and you make technical changes feel seamless, guiding clients through every step with confidence and care. Day to day you will: • Ensure quality processes and customer satisfaction on all technical support interactions, • Lead advanced troubleshooting of escalated and complex technical issues, • Mentor and provide guidance to junior support team members, • Develop and improve technical support processes and procedures, • Educate customers on SHR products and available training resources, • Create and maintain technical documentation and training materials, • Identify, communicate, and drive resolution of critical technical issues, escalating to appropriate points of contact when necessary, • Keep up-to-date with system enhancements, technical updates, and changing processes and procedures, • Ensure effective communication and stakeholder engagement activities, • Lead cross-departmental collaboration on technical projects and initiatives, • Work independently and proactively with confidence to ensure timely resolution to customer technical requests, • Proactively identify and implement opportunities for technical improvements, • Contribute to product feedback and enhancement requests based on customer interactions Required: • 5-7 years of Customer Service and Technical Support experience required, preferably in the Hospitality Industry, • Advanced Support/Help Desk or Technical Issue Resolution experience, • Proven experience mentoring junior team members or training colleagues, • Proven experience with Atlassian JIRA, • Customer facing experience through chat, live phone and email, • Must be proficient in Microsoft Word, Excel and Outlook and CRM utilization, • Experience with technical documentation and process improvement, • Experience with Salesforce Service Cloud and Intercom, • Experience or knowledge of SHR Central Reservation System (CRS), hotel Customer Relationship Management (CRM), or Revenue Management System (RMS) is a plus., • Proven ability to identify root causes and resolve complex technical issues, • Strong written and verbal communication skills, including the ability to explain technical information to non-technical users, • Proven ability to manage and prioritize multiple concurrent technical projects in a fast-paced environment, • Demonstrated success in developing strong customer and colleague relationships, • Experience mentoring and coaching team members What does Access offer you? We are a growing software company, and we deliver what we say we do! We take the development of our people seriously and we will work with you to carve out your success plan and provide opportunities to accelerate your career and make a real difference. If you join our team, you’ll soon discover that we excel at building strong, enduring relationships, including those with our employees. On top of a competitive salary, you’ll receive the following benefits and much, much more: • 22 days paid time off, • 11 company paid holidays, • Medical, dental & vision insurance, • 401(k) with 5% company match, • Short-term and long-term disability insurance, • Parental leave for birthing and non-birthing parents The Access Group is committed to a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable federal, state, or local law. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together.

At least 4 years experience in health care, and at least 2 years of managed care experienced in utilization management. Provides feedback to healthcare services leadership on staff performance issues and consults with leadership on corrective action as necessary for performance improvement. Ability

Job Description Works-in-Progress Associates (WPA) is currently seeking an Information Technology Specialist, Level I with AutoCAD experience, to support the Office of General Services (OGS) Design & Construction Team. This position is in-person, Monday-Friday, working with the Office of General Services (OGS) in Corning Tower, Albany, NY. Information Technology Specialist, Level I with AutoCAD experience to support the Design & Construction Team • Act as the Design and Construction Technical Representative with ITS., • Interact with D&C staff to understand issues and determine appropriate path for resolution of requests., • Address IT-Related issues that do not require the services of ITS., • Submit appropriate requests on behalf of D&C to ITS via the ticket management system. To include onboarding and offboarding requests, incident requests, software requests, etc., • Coordinate with requestors to obtain appropriate information, documentation, and approvals., • Monitor progress and status of tickets submitted to ensure appropriate and timely resolution of issues and requests., • Facilitate follow-up communications, as necessary, to ensure completion of requests., • Communicates and coordinates with internal business units and outside agency representatives (e.g., ITS, SFS) necessary for the administration of data systems., • Actively works with the many business units within the D&C to assess IT program needs and requirements., • Identify opportunities and make recommendations to improve system utilization and functionality. Requirements • Baccalaureate Degree in information technology, engineering/architecture and/or construction related field from an accredited college or university is preferred., • Possess 4 years of full-time professional experience with AutoCAD Computer Aided Design & Drafting applications with the ability to perform daily monitoring and maintenance of software and workstations is required., • Familiarity with all MS Office products Word, Excel, and PowerPoint, • IT customer support and training; installation, trouble shoot; computer security; database administration and maintenance of windows systems, • Networking knowledge of LAN/WAN, permissions, shared drives, and VPNs, • Experience providing training and refresher updates and assist users in the performance of their routine drafting tasks., • Exceptional verbal and written communication skills., • Ability to multitask and prioritize tasks efficiently. Skills: • Ability to build and strengthen long-lasting client relationships by providing reliable service and project solutions., • Ability to communicate clearly and effectively with all management levels., • Must have excellent interpersonal, oral, and written communication skills., • Must have strong organizational and time management skills., • Must be able to adapt and prioritize, meeting deadlines, in a fast-paced environment., • Operate with a sense of urgency, quickly responding to clients., • Demonstrated leadership, responsiveness, and accountability., • Detail oriented with strong analytical skills., • Proactive and take initiative.Company DescriptionWPA is a woman-owned Owner's Representative firm and we manage construction projects for mostly nonprofits including schools, hospitals, libraries, etc. in the New York City area. We have been in business for over 30 years and have completed well over 400 projects. We currently have somewhere between 40-50 employees. Because we are a woman-owned firm we are on contracts with larger Construction Management firms such as LiRo, Hill International, Jacobs, Tectonic, Gilbane, etc. and we help them to meet their WBE goals. We provide Project Managers, Inspectors, Estimators, Office Engineers and so on. Currently we are on about 10-15 different contracts.WPA is a woman-owned Owner's Representative firm and we manage construction projects for mostly nonprofits including schools, hospitals, libraries, etc. in the New York City area. We have been in business for over 30 years and have completed well over 400 projects. We currently have somewhere between 40-50 employees.\r\n\r\nBecause we are a woman-owned firm we are on contracts with larger Construction Management firms such as LiRo, Hill International, Jacobs, Tectonic, Gilbane, etc. and we help them to meet their WBE goals. We provide Project Managers, Inspectors, Estimators, Office Engineers and so on. Currently we are on about 10-15 different contracts.

Job Description Slice Hub Leader - Albany, NY Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family's pizzerias, we now empower thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We're growing and adding more talent to help fulfill this valuable mission. That's where you come in. The Challenge to Solve Local independents deserve the same speed, convenience, and operational support that large franchises enjoy but without the price tag or the hassle. Slice's Hub network is core to making this possible. From branded packaging to registers to marketing materials, our hubs are the engines that power local shop success. We're looking for a Slice Hub Leader to ensure every shop gets what they need on time, every time with efficiency, care, and consistency. The Role As a Slice Hub Leader, you will be responsible for overseeing and operating a Slice Hub to support shop success and meet critical performance goals.The role is responsible for all aspects of local operations, including fulfillment, printing, inventory, delivery, and provisioning, and works in close partnership with Sales and Implementation to support onboarding and retention. Key Responsibilities • Own and operate the Slice Hub to meet regional performance goals, with the ultimate metric of shop retention., • Ensure timely and accurate delivery or pickup of Goods, Marketing Materials, and Hardware to shops., • Oversee the Hub's in-house printing operations and hardware provisioning, as well as other local operations., • Track and improve shop onboarding and retention and market share, in partnership with Sales and Implementation., • Manage the Hub Budget and execute against key operational KPIs, including:, • Managing profit and loss performance, with a focus on shop retention, order volume per shop, warehousing efficiency, production costs, and delivery spend., • Meeting on-time delivery service level agreements for hardware, Goods, and marketing materials., • Maintaining inventory accuracy and avoiding stockouts with proactive tracking and controls., • Ensuring fast fulfillment and delivery of branded packaging orders., • Managing fleet capacity, optimizing utilization, and maintaining assets to support reliable local delivery., • Build and execute standard operating procedures and systems, in partnership with central teams, • Manage inventory and distribution, including local storage and fulfillment of goods such as branded packaging, hardware like register kits and printers, and marketing materials., • Oversee in-house printing operations, supporting on-demand branded packaging production in select hubs., • Manage hardware storage and provisioning, including setup, secure storage, distribution to shops, and returns., • Lead fleet and delivery management, including local driver coordination and fleet operations to ensure fast and reliable delivery., • Ensure effective execution of systems and operations, including all standard operating procedures and tools provided by central teams These are the core competencies this role calls for: • 5+ years of experience in business, operations, or supply chain, • Proven ability to manage Slice hub operations, including production and fulfillment, • Ability to oversee fleet and driver operations, • Strong operational and systems execution skills, • Comfortable owning budgets and performance metrics, • Cross-functional collaborator, especially with Sales and Implementation Working at Slice comes with a comprehensive set of benefits, but here are some of the highlights: • Flexible PTO, • Medical, vision and dental insurance, • 401K matching up to 4%, • Monthly wellness reimbursement/stipend The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. Pizza brings people together. Slice is no different. We're an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. We are also proud members of the Diversity Mark NI initiative as a Bronze Member.

At least 2 years in case, disease or utilization management; managed care; or medical/behavioral health settings. Certified Case Manager (CCM), Utilization Management Certification (CPHM), Certified Professional in Health Care Quality, or other related certification.

Dialysis experienced RN needed.Join one of the best teams in the Capital District! Our Inpatient Services team is looking for a nurse to join us in our hospital programs.We are proud of our team and commitment to providing superior patient care in the acute setting.We look forward to hearing from yo

At least 2 years in case, disease or utilization management; managed care; or medical/behavioral health settings. Certified Case Manager (CCM), Utilization Management Certification (CPHM), Certified Professional in Health Care Quality, or other related certification.

Collaborates with the Business Unit management team to grow the assigned Home Therapies programs. Responsible for profit and loss management of the assigned program including optimal performance of program operations to achieve or exceed budgets and key performance indicators. Responsible for manage

What you’ll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Pre

Troy Center is hiring a Registered Nurse (RN) Supervisor in Troy, NY.We are now offering a $2,500 Sign-On Bonus! Duties: Complete resident care requirements by scheduling and assigning nursing staff Establish a compassionate environment by providing support to residents & families Provide informatio

The facility specializes in treating high-acuity conditions and maintains advanced protocols for complex medical management.

The ideal candidate will have prior supervisor experience in long-term care and excellent communication skills! Evenings and Nights Available Duties Include: Handle all supervisory duties for the assigned unit Help establish and implement employee policies and procedures Mentor less experienced nurs

Coast Medical Service is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Albany, New York.Job Description & Requirements.Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for

Host Healthcare is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Albany, New York.Job Description & Requirements.Host Healthcare Job ID #a1fVJ000006jnXNYAY.Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend a

TNAA TotalMed RN is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Albany, New York.Job Description & Requirements.TotalMed is a Top Ten, travel nursing and healthcare staffing agency with the mission of igniting purpose in healthcare.The organization staffs nurses, therapi

Clinical Duties: Performing on-site work-related physical examinations and emergency treatment of employees, including providing advice and initial treatment of occupational and non-occupational illnesses and injuries Administrative Duties and Responsibilities: Manage and supervise the medica

Join Our Team as a Registered Nurse.Do you value the time you spend with your patients? Is it important to you that your patients and their families know and feel that you are with them?.We are looking for registered nurses who are committed to creating meaningful patient experiences.As a registered

Completes at least one clinical research utilization (CRU) form for submission to Nursing Research Department utilizing a research article from the last 5 years from research performed in the United States.

Troy Center is hiring a Registered Nurse (RN) Supervisor in Troy, NY.We are now offering a $2,500 Sign-On Bonus! Duties: Complete resident care requirements by scheduling and assigning nursing staff Establish a compassionate environment by providing support to residents & families Provide informatio

Completes at least one clinical research utilization (CRU) form for submission to Nursing Research Department utilizing a research article from the last 5 years from research performed in the United States.

Weekly *Rate is comprised of taxable hourly rate, specifically including if applicable, nontaxable (housing and M&IE) stipends converted to an hourly rate based on a 36-hour work week, and may be eligible for overtime DP- 1834579.Requirements: ACLS, BLS, TNCC, PALS, NY state license or compact licen

Completes at least one clinical research utilization (CRU) form for submission to Nursing Research Department utilizing a research article from the last 5 years from research performed in the United States.

Troy Center is hiring a Registered Nurse (RN) Supervisor to work the Weekend Shifts in Troy, NY.Now offering a $5,000 Sign-on bonus! Duties: Complete resident care requirements by scheduling and assigning nursing staff Establish a compassionate environment by providing support to residents & familie

Responsible for management of program supplies, equipment tracking, ensures that orders are replenished in a consistent and timely manner. Directs activities related to the Continuous Quality Assurance Improvement, patient retention and Clinical Algorithm Adoption, patient access management and pati

The SPM will be responsible to lead design teams and Construction Managers in both the pre-construction due diligence, design and scoping process with a focus on quality management, project controls, and user engagement as well as leading their teams through the bidding and construction administrati

Dialysis experienced RN needed Join one of the best teams in the Capital District! Our Inpatient Services team is looking for a nurse to join us in our hospital programs.We are proud of our team and commitment to providing superior patient care in the acute setting.We look forward to hearing from yo

Project Manager – Clean Transportation.Remote | Full-Time | 2-Year Engagement.Clean Transportation initiatives focused on.This role will lead efforts to develop and manage.Fleet Electrification Plans (FEPs).Manage the intake, review, and approval of applications, including scopes of work, budgets,

TNAA TotalMed RN is seeking a travel nurse RN PACU - Post Anesthesia Care for a travel nursing job in Albany, New York.Job Description & Requirements Specialty: PACU - Post Anesthesia Care Discipline: RN Start Date: ASAP Duration: 13 weeks 36 hours per week Shift: 12 hours, evenings Employment Type:

Minimum 5 years of experience in architecture and project management.

PMP) Project Management Professional Certification.

Albany NY – 52 James Street Albany NY 12207.We’re a company committed to strategic partnerships, operational excellence, and long-term growth across dynamic markets.Our culture emphasizes collaboration, professionalism, and forward-thinking execution.We are seeking an organized, efficient, and p

Ready to start a new career (entry level) or change careers? We have the perfect position for you! .The Customer Service Representative position provides exposure to both sales and service.You'll work with great coworkers in the office and communicate with clients.We also have various shifts av