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Job DescriptionCompany Description Company Info: Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Destination Monro -Your Career is Here! Job Description About The Role: The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met. Salary Range: $16.00 - $19.00 per hour - Based on experience. This role is eligible for additional compensation and incentives. Responsibilities: • Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation., • Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair., • Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations., • Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs., • Assist in inventory management to include pulling tires and parts, unloading and stocking inventory., • Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition., • Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures., • Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws., • Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures., • Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. Qualifications: • High School Diploma or equivalent is preferred., • Automotive training including basic car maintenance and repair or the equivalent combination of education and experience., • Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives., • Required to own a basic set of tools or participate in Monro’s tool purchase program. Profile Summary: • Ability to take initiative in identifying problems, collecting data, and establishing facts to make practical decisions and recommend solutions., • Strong customer service skills This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following but not limited to: • Ability to work flexible hours, days, evenings, weekends, and holidays., • Must be able to see, and lift, carry and stock merchandise and supplies up to 50 lbs. without assistance., • Frequent standing and walking for long periods of time., • Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Additional Information Benefits: • Performance based incentives, • Paid vacation and holidays for Full Time Teammates, • Reimbursement for ASE Certifications, • Reimbursement for State Inspection Licenses, where applicable, • 401k eligibility immediately upon hire, • Direct Deposit, • Employee Discounts, • Healthcare, Vision, and Dental for Full time Teammates, • Employee Access Perks, • Career Advancement Opportunities This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs. Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. Your next Destination! Growth Opportunity: At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers. Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Description Catholic Charities is an organization that values helping others at any stage in their life, regardless of race, creed, or lifestyle. We place a special emphasis on helping those who are economically poor and the vulnerable. Catholic Charities is made up of multiple geographic and service-specific agencies. We are privileged to make a difference and love what we do. We value work-life balance and offer an extensive benefit package. We are currently hiring a Mentoring Coordinator, to work in our Saratoga, Warren, and Washington Office. As the Mentoring Coordinator, you would be responsible for: • Schedule and conduct mentor interviews and host mentor orientation sessions., • Attend quarterly group events for the Saratoga County Mentoring Program., • Maintain frequent contact with unmatched and matched youth on at-least a bi-monthly basis., • Maintain frequent contact with unmatched and matched mentors., • Screen and complete intakes with families who are interested in participating in the agency’s Mentoring Program. Complete family interviews Mentoring Coordinator Minimum Salary: $25.00 Mentoring Coordinator Maximum Salary: $25.00 Mentoring Coordinator Schedule: Mon-Fri 8:30am-4pm, come nights and weekends as activities require Qualifications: • Associate's Degree in human services, education, social work, public and/or geriatrics is preferred, • 1-3 years’ related experience Benefits: • Health/Dental/Vision/Life Insurance, • Retirement planning options, • Employee Assistance Program, • Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day), • Employee Discounts (movie tickets, hotels, flights, amusement parks, etc.) Catholic Charities is an Equal Opportunity Employer. Applicants have rights under Federal Employment Law: Family and Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Know Your Rights Employee Polygraph Protection Act (EPPA)

Job Description *Pay reflects our current average pre-tax earning range (base wage plus tips) and is not a guarantee. Applebee's started with the same philosophy we follow today - focused on serving good food to good people! T.L. Cannon is the owner / operator of 54 Applebee's Neighborhood Grill & Bar restaurants. The foundation of success is our Team Members, who bring remarkable industry experience to the table. As a team, we have an unparalleled commitment to exceed our guest's expectations and maintain the highest standards of service, quality, and value for our neighbors. We offer a fun environment where real connections and friends are made! YOU BELONG HERE! What’s in it for you? We can offer you: • Competitive wages, • Meal discounts, • 401(k), • A great work atmosphere BARTENDER REQUIREMENTS: • Must be at least 18 years old, • Eligible to work in the United States, • 1+ year of restaurant bartender experience preferred, but not required, • Respect your team; treat them as you would like to be treated., • Integrity is everything, act as an owner. We are a Franchisee of Applebee's and an Equal Opportunity / E-Verify Employer. We use eVerify to confirm U.S. Employment eligibility.

Job Description *Pay reflects our current average pre-tax earning range (base wage plus tips) and is not a guarantee. Applebee's started with the same philosophy we follow today - focused on serving good food to good people! T.L. Cannon is the owner / operator of 56 Applebee's Neighborhood Grill & Bar restaurants. The foundation of success is our Team Members, who bring remarkable industry experience to the table. As a team, we have an unparalleled commitment to exceed our guest's expectations and maintain the highest standards of service, quality, and value for our neighbors. We offer a fun environment where real connections and friends are made! We're looking for talented: If you have a commitment to ensuring the best quality food and environment for our guests and the drive to succeed, we want to hear from you! YOU BELONG HERE! What’s in it for you? We can offer you: • Competitive wages, • Meal discounts, • 401(k), • A great work atmosphere, • Must be at least 18 years old, • Eligible to work in the United States, • 1+ year of restaurant / customer service experience preferred, but not required, • Respect your team; treat them as you would like to be treated., • Integrity is everything, act as an owner. We are a Franchisee of Applebee's and an Equal Opportunity / E-Verify Employer. We use eVerify to confirm U.S. Employment eligibility.

Job Description Applebee's started with the same philosophy we follow today - focused on serving good food to good people! T.L. Cannon is the owner / operator of 55 Applebee's Neighborhood Grill & Bar restaurants. The foundation of success is our Team Members, who bring remarkable industry experience to the table. As a team, we have an unparalleled commitment to exceed our guest's expectations and maintain the highest standards of service, quality, and value for our neighbors. We offer a fun environment where real connections and friends are made! YOU BELONG HERE! What’s in it for you? We can offer you: • Competitive wages, • Meal discounts, • 401(k), • A great work atmosphere, • DISHWASHERS / GENERAL UTILITYAs a dishwasher, you’ll provide our guests with spotless cutlery, plates and glassware. You’ll also keep pots, pans and kitchen tools clean and ready at all times for the line cooks to create delicious dishes for our guests. Organization and efficiency are important as you quickly rinse, wash, pre-sort and deliver clean dishes to the kitchen and dining room. If you have a commitment to ensuring the best quality food and environment for our guests, we want to hear from you! DISHWASHER/GENERAL UTILITY REQUIREMENTS: • Must be at least 17 years old, • Eligible to work in the United States, • Respect your team; treat them as you would like to be treated., • Integrity is everything, act as an owner. We are a Franchisee of Applebee's and an Equal Opportunity / E-Verify Employer. We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionSeasonal HR Representative needed for The Saratoga Race Course. Ideal candidate will support the hiring process for candidates for New York Racing Association. This may include sourcing candidates, scheduling interviews, screening candidates, providing logistical support for candidates, and managing paperwork for assigned business unit.Ideal Candidate: • Helps maintains accurate recruiting data using the applicant tracking system., • Has the ability to work independently and be organized, action oriented and self-driven., • Post job descriptions.Talent Development:, • Responsible for onboarding new employees., • Conduct orientation sessions and provide support to ensure a smooth transition for the new joiners., • Conduct and update (as needed) new hire welcome training and materials., • Responsible for all pre-boarding activities and new hire checklist, • Facilitating the completion of new hire paperwork, including employment contracts, benefits enrolment, and other necessary documentation., • Assist with monthly reports on recruitment and onboarding data.Other Duties:, • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job., • NYRA may revise this job description from time to time as business needs require., • Conduct administrative tasks request by SVP, CHRO and Talent Acquisition & Development Manager.Job Competencies:, • Elevates Everyone's Experience through meaningful interactions and communication. And, by treating each other with respect and consistently displaying value and appreciation for the contributions of others., • Advances a Culture of Safety and Integrity by acting in the organization's best interest, adhering to all policies, and upholding ethical standards., • Innovates and adapts by seeking feedback to improve performance, introducing new ideas and solutions to advance the organization., • Shows Pride of Ownership by being accountable for your role and responsibilities, maintaining transparency in all interactions, and sharing your success with everyone involved., • Education: Bachelor's degree and 2+ years of recruiting experience, • Experience with Federal and NYS paperwork for new hires, including I9 documents, tax forms, PFL opt-out forms, anti-harassment trainings and acknowledgement documents, etc.Apply today for immediate review of yourr resume! #IND1 #ZR

Job DescriptionDescription: Join Our Team at Benson's Pet Center! Love pets and passionate about customer service? Benson’s Pet Center is looking for dedicated and enthusiastic Customer Service Sales Associate to join our team. We value honesty, integrity, and exceptional customer experiences. work closely with our team to ensure top-notch service, inspire others, and make a positive impact every day. This role involves engaging with customers, providing product recommendations, and ensuring a positive shopping experience. Salary: Starting at $17/hr. After 30 days, you have the opportunity to earn an additional $2.00 per hour for punctuality and perfect attendance. Plus, we offer a perfect attendance bonus. Key Responsibilities: • Greet customers warmly and provide prompt assistance., • Identify customer needs and recommend suitable products and services., • Answer customer inquiries and resolve any issues or concerns., • Maintain a clean, organized, and visually appealing sales floor., • Operate the cash register, process transactions, and handle returns., • Restock shelves and ensure products are properly labeled., • Stay informed about new products, services, and promotions., • Assist with inventory management and stock control., • Collaborate with team members to achieve sales targets and store goals., • High school diploma or equivalent., • Previous retail or customer service experience is preferred., • Strong communication and interpersonal skills., • Ability to work in a fast-paced environment and handle multiple tasks., • Basic math skills for handling cash transactions., • Passion for pets and a desire to provide top-notch customer service. How to Apply: If you are passionate about pets and providing exceptional customer service, we would love to hear from you! Please visit our website at and click the Careers link to apply. Benson’s Pet Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements:

Job DescriptionSalary: $115-125K per year cb20 is a technology solutions provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service.We partner with the worlds leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business. Summary The Manager of the Project Management Office (PMO) is responsible for overseeing the organization's project management processes, ensuring alignment with strategic business objectives, and driving efficient project delivery. This role involves leading a team of project managers, establishing governance standards, and optimizing resource allocation to support multiple projects across the organization. The PMO Manager serves as a central point for project oversight, promoting best practices in project management methodologies, including Agile, Waterfall, and hybrid approaches. This role reports to the Senior Director of Enterprise Services within Enterprise Service Delivery. Duties and Responsibilities • Continue to improve and maintain a company-wide PMO strategy aligned with department and company objectives, • Manage and develop PMO team, • Assist with measuring and tracking adherence to management standards and providing metrics and updates to governance team, including financial performance KPIs, • Create and manage progress reports, one-page summaries, and informational documents for senior management, • Interaction with stakeholders at Director level and above, • Develop project management tools and methodology, • Schedule and lead recurring monitoring meetings, including portfolio reviews and cross-functional meetings, • Provide estimates for client solutions, • Oversee continuous improvement processes, such as Lessons Learned, • Support the companys ongoing initiatives for development along the ITIL v4 Maturity Index Qualifications Requirements/Job Specifications Education: BCs/BA degree in business administration, project management, or relevant field. PMP certification. Experience: At least 5-10 years of experience in project management, with 3+ years in a leadership role within a PMO or similar function. Standards: Ability to follow standards as outlined in the cb20 Company Manual. Skills: Strong leadership and communication skills to manage cross-functional teams and stakeholders. Proficiency in project management methodologies (e.g., PMP, PRINCE2) and tools (e.g., Microsoft Project, Jira, Asana). Analytical mindset with experience in risk management, budgeting, and performance metrics. Ability to prioritize tasks in a fast-paced environment and drive strategic alignment. Working time: 40 hours/week. All other times as defined by the demands of the customers and departments needs. Lifting: Typically, no lifting more than 15 lbs.

Job DescriptionSalary: $85-90K per year cb20 is a technology solutions provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service.We partner with the worlds leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business. Summary The Project Manager's role is to plan, manage, execute, and close mutliple IT projects and initiatives. In this role you will be the single point of contact for cb20s customers. You will be responsible for communicating issues and mitigating project risks through project management planning and processes. This role is responsible for managing and reporting on project financial health. This role reports within the Project Management Office. Duties and Responsibilities • Manage the day-to-day operations of multiple projects., • Facilitate all aspects of stakeholder relationships, • Own governance process and stakeholder updates, • Function as the single point of contact for customers., • Communicate with project stakeholders, set expectations, and run project meetings., • Maintain project schedules, cost, and scope., • Identification of project risks and developing risk mitigation plans, • Provide accurate and extensive project documentation including status reports, project plans and diagrams., • Other duties as assigned Qualifications Requirements/Job Specifications Education: Bachelors degree. CAPM or PMP certification. Experience: Three years of project management experience, or equivalent, with at least two years managing IT projects. Experience working with waterfall methodology and a strong understanding of project phases. Knowledge of IT infrastructure and IT business solutions. Demonstrated record of executing successful IT Infrastructure projects on-time and on-budget. Standards: Ability to follow standards as outlined in the cb20 Company Manual. Skills: Ability to adapt in a fast-paced environment. Demonstrated ability to use business judgement. Strong understanding of project management principles. Excellent leadership and team management skills. Ability to manage multiple projects simultaneously and meet deadlines. Effective communication and negotiation skills. Proficient in Microsoft Word, Excel, PowerPoint, Outlook, MS Project and Smartsheet. Working time: 40 hours/week. All other times as defined by the demands of the customers and departments needs. Lifting: Typically, no lifting more than 15 lbs.

Job DescriptionSalary: $19-20 Want to be part of something awesome? G&G is a fast-growing, award-winning company looking for reliable people who take pride in their work. We value strong work history and great work ethic no experience required, well train you! G&G is proud to have been recently recognized as the fastest growing manufacturer in New York State and the most innovative company in New Yorks Capital Region. Our passion is to create unique solutions within harsh environment lighting. We create purpose-built, durable products with a customer-centric approach. Our team of illuminators are what bring this vision to reality every day. We do that by living out our core values. WHAT DO WE DO? G&G Industrial Lighting manufactures a wide range of LED lighting solutions including high-powered color effect lighting for the car wash market, explosion resistant fixtures for hazardous locations, washdown rated luminaires for the food processing industry, and other harsh environment applications in between! WHAT ARE WE LOOKING FOR? As an Assembly Technician, you will help put together our industrial LED lights, including both sub-assembly and final assembly. Were looking for reliable team members who show up every day ready to work hard, stay focused, and take pride in what they do. This role requires good hand dexterity, attention to detail, and a positive attitude but no previous experience is needed. We will provide all the training you need to be successful. This position does require a High School Diploma or GED at a minimum. HOW DO WE SHOW UP EVERY DAY? Positive Attitude • Intentional and dedicated to excellence in all that we do. WHAT DO WE OFFER? • Option to work 10-hour shifts M-Th or 9-hour shifts M-TH + 4 hours F, • Long weekends! The work schedule for this position is 6:00am 4:30pm Monday Thursday, • 100% paid medical benefits!, • Paid time off in addition to 9 paid company holidays, • Free weekly catered lunch every Thursday, • Monthly Core Values Recognition Program - $300 gift card + entry into an annual vacation giveaway drawing, • Employee Referral Bonus Program - $500 reward!, • 401K Retirement Plan with 4% company match we will match 100% of your first 3% of contributions!, • Profit Sharing Plan contributed to your 401K (generally equivalent to 4-5 weeks of compensation annually), • Companywide celebrations and events summer BBQs, Mario Kart competition, quarterly team building events, and Track Day at the Saratoga Racecourse to name a few!, • A safe, clean and relaxed working environment, • Opportunities for career development, advancement, and growth Compensation for this position starts at $19.00 per hour. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs, and market demands. The base pay range is subject to change and may be modified in the future.

Job Description Location: Saratoga Springs, NY 12866 Overview Rose Associates is your gateway to an exhilarating realm of real estate innovation. Our dynamic services platform spans development, management, leasing, and marketing, catering to private and institutional property owners globally. In the unparalleled market of New York City, where unique needs and challenges abound, we've solidified our position as the go-to industry leader. Established in 1925, Rose Associates boasts almost a century of New York real estate expertise, continuously expanding across the tri-state area. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity! Embark on an exciting journey as we look for a skilled and dynamic leader to fill the role of Community Manager. Your responsibilities include overseeing leasing activity, ensuring resident satisfaction, optimizing financial performance, and mastering regulatory compliance. Collaborate with the team to achieve property goals set by upper management, maximizing occupancy and profits while enhancing the property's reputation and market value. This opportunity is your ticket to an impactful career in property management, where you will be the face of our residential community, fostering positive relationships with residents and contributing to the overall success of our vibrant living spaces. Essential Job Functions • Engage with community owners, upper management, internal team members, and business partners promptly and accurately to enhance client satisfaction, facilitate project completion, and stay informed about day-to-day community operations., • Manage and take part in the lease enforcement process by reviewing and approving prospective resident applications and lease renewals, performing regular apartment inspections, adhering to proper notice requirements, executing eviction procedures when necessary, and enforcing the imposition and collection of allowable late fees and other charges as outlined in the lease terms., • Lead the implementation of sales, marketing, and operational initiatives to meet budgeted occupancy and customer retention objectives., • Maintain an expert level of competitive marketplace intelligence to collaborate with the marketing team to execute effective marketing strategies., • Supervise programs for resident retention, lease renewals, and leasing to ensure maximum occupancy is maintained., • Communicate with residents in a timely manner to address their concerns effectively., • Collaborate with internal departments such as compliance, leasing, and accounting, including reviewing all lease packages for both current and potential residents., • Provide guidance, establish goals and objectives, and oversee scheduling for Resident Managers, office, building, and leasing staff, fostering a positive and collaborative work environment., • Recruit, train, and lead a unified team to ensure streamlined community operations., • Enforce compliance and communication of policies and procedures for residents and internal team members, exceeding survey, audit, review, and inspection expectations., • Conduct regular community inspections to identify maintenance issues, oversee building operations and systems maintenance, coordinate preventive maintenance work, and identify and coordinate vendors for repairs, construction, and capital improvements with the Resident Manager., • Supervise ongoing construction for new buildings., • Negotiate service contracts and ensure adherence to contractual obligations., • Be available after-hours for emergencies, resource coordination, and implementation of corrective action., • Ensure proper insurance requirements are met, report liability and property incidents to upper management, and submit necessary paperwork., • Contribute to the preparation and adherence to operating budgets and forecasts, generating Monthly Variance Reports, Utility Consumption Reports, and other required reports., • Analyze income and expense patterns, providing recommendations to upper management, and implement strategies to enhance financial performance wherever possible., • Process invoices through the AP system and manage vendor payments., • Build positive relationships with residents, addressing concerns and implement resident retention initiatives and community engagement programs ensuring a high level of satisfaction., • Must be present on-site and be able to move throughout the building to address community-related matters, including exceptional communication skills to meet with tenants, staff, vendors and visitors., • Ability to ascend and descend stairs and be comfortable with exposure to varying environmental climates and circumstances., • Willingness to travel within the region to provide support at other properties as needed., • Bachelor’s degree in business, marketing, real estate, or finance or equivalent experience., • A minimum of 5 years of multifamily residential community management experience., • Proficiency in navigating computers and community management software, to include Microsoft Office include iLuvLeasing, On-Site, and Yardi., • Technical knowledge of building operations and maintenance., • Understanding of marketing trends, budgeting, and reporting, including strong financial skills with knowledge of GAAP., • Valid NYS real estate license or ability to obtain one within the first 120 days of employment. All active license holders must register their license with Rose Associates upon hire., • Work authorization (required) Annual salary range: $80,000 - $100,000 Powered by JazzHR psrCYYuXdX

Job DescriptionSalary: $45-$60K cb20 is the Capital Regions solution provider of choice for organizations that value IT and Managed Services expertise and category-leading customer service.We are an organization that puts Customers first, acts with Integrity, embraces innovation and values Self-Development and Contribution to our community. We partner with the worlds leading hardware and software companies to deliver end-to-end consulting, implementation and managed services across the U.S. With world-class engineering talent and 30+ years of experience cb20 delivers confidence, security, a true sense of control and the highest- quality, end-to-end customer experience in the business. Position requires applicant to be on-site full-time in our office located in Saratoga Springs, NY As a Support Center Engineer I, you will provide Tier 1 and some Tier 2 support for managed services customers. This role is responsible for providing customers with technical support, remotely and/or on-site so that they can complete core and essential duties of their roles with functional IT equipment. The candidate should be able to explain features of technical products, answer questions about installation, configuration, upgrades, customization, and usage of technical equipment. A Support Center Engineer applies basic diagnostic techniques to identify problems, investigate causes, escalate complex problems, and recommend solutions to correct common failures. An elevated level of professionalism and exceptional customer service is required. Duties and Responsibilities * Perform customer support to clients via telephone, chat, email, or tickets. * Document all pertinent end user information in ticketing system. * Triaging, troubleshooting, and resolving error messages, failures, and customer issues. * Provide support for users utilizing laptops, workstations, desktops, iOS, and Android devices. * Provide connectivity support for users devices. * Configure and install software for end user devices such as laptops, workstations, and tablets. * Support and maintain customer systems and networks. * Provide exceptional customer service. * Perform customer call backs as required. * Use problem-solving and people skills to ensure swift resolutions to technical issues. * Provide Tier 1, and some Tier 2 support. * Participate in 24-hour on-call support rotation. * Ensure system backups are completed. * Create and maintain client and support documentation * Effectively manage length of calls, handle time, and after call work. Qualifications Requirements/Job Specifications Education: Associates degree in Computer Science OR equivalent combination of education and work experience. Desired: CompTIA A+ Certification. Experience: 0-3 years of IT experience. Experience working in a collaborative, collaborative environment. Standards: Ability to follow standards as outlined in the cb20 Company Manual. Skills: Knowledge of the following: O365/M365, Networking, Windows Servers, Virtualized Environments, PC Hardware, Backup Engines, VoIP, Cloud. Analytical and problem-solving abilities. Strong written, verbal communication, and documentation skills. Exceptional interpersonal skills, with a focus on rapport-building, listening, empathizing, and questioning skills. Ability to present technical terms in a user-friendly language. Ability to multitask and promote department success. Working time: 40 hours/week. All other times as defined by the demands of the customers and departments needs. Lifting: Typically, no lifting more than 25 lbs.

Job Description Love selling a brand? We need you! We are looking for a motivated self-starter who is passionate about marketing and social media to join our dynamic and fast-growing real estate team. Our Marketing and Social Media Assistant will be responsible for building and executing campaigns on Facebook and Instagram to help expand our brand. You will strategize, execute, and manage a variety of ad campaigns from beginning to end. The candidate in this position will conceptualize campaigns, develop and execute all ads, and analyze ad performance results. We want a highly productive social media guru! We offer a laid-back, fun, and creative environment. A flexible schedule is available, plus we include paid time off. We are fully engaged in your professional and personal growth in a way that few others offer. If this sounds like a great fit, apply now! Compensation: $40,000 Responsibilities: • Develop marketing materials and advertising campaigns from conception to completion that are timely and effective, • Support the company and agent by tracking incoming leads/prospects so marketing campaigns can be adjusted accordingly to help ensure company growth, • Arrange for and implement all team events, take photos and post highlights on social media, • Keep company messages concise and consistent in accordance with our brand, • Update all Facebook, Twitter, Instagram, and other social media posts and respond to followersQualifications:, • Develop new concepts based on input, • Degree in Marketing or equivalent work experience required, • Bright, upbeat, energetic and have strong communication skills, • Encourages and is open to innovative ideas and suggestions, • 2 or more years experience in an Ad Agency or Real Estate Sales environment requiredAbout Company The mission of the Scott Varley Real Estate Team is to provide exceptional customer service, lead the real estate market, and build a world-class team of agents. We aim to be the real estate team of choice for residential and commercial buyers and sellers. We value kindness, integrity, accountability, productivity, and grit. With more than 30 years of experience and more than 5,000 properties sold, The Scott Varley Team serves the real estate needs of buyers, sellers, and investors in New York State’s Capital Region with dedication and pride. We serve all counties in the Capital District. The Scott Varley Team’s affiliation with Keller Williams also connects us and clients to a national and international market. We’re your neighbors across all geographical and virtual boundaries, plus we have the credentials and expertise to guarantee the best service in the industry.