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Job Description About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: The Vice President of Global Pre-Sales will be responsible for building, leading, and scaling a world-class, outcome-driven Pre-Sales organization as a strategic extension of Sales, Product Marketing, Customer Success, and Go-To-Market (GTM). This high-impact, hands-on executive leadership role drives bookings, influences deal strategy, and ensures that every customer interaction is credible, efficient, and deeply value-focused. The VP will position the team not merely as demo experts, but as strategic advisors and business value consultants across global segments (SMB, Mid-Market, and Enterprise). What you'll do: Leadership & Organizational Strategy • Define and execute the global Pre-Sales vision and strategy, ensuring tight alignment with overall revenue and GTM goals., • Own and lead the worldwide organization, including Solutions Architects, Solutions Consultants, Sales Engineers, and the Business Value/Value Engineering team., • Build, develop, and scale a high-performing global team, establishing clear roles, career paths, and continuous enablement programs., • Act as a strategic partner to Sales and Revenue Leadership, with shared accountability for driving bookings outcomes, accelerating sales cycles, and improving win rates., • Serve as an executive sponsor and escalation point for strategic, complex, and enterprise opportunities., • Oversee all aspects of the solutioning motion, including technical demonstrations, proof-of-concepts, solution design, and ROI storytelling., • Establish and scale the Value Engineering function to articulate the quantifiable business value of adopting the platform., • Partner closely with Product Marketing to ensure strong product narratives, use-case alignment, and clear messaging for different buyer personas., • Act as the "voice of the customer" to Product and Engineering, providing structured feedback to influence the roadmap and competitive positioning., • Collaborate with Customer Success and Sales to ensure smooth handoffs from sale to implementation, adoption, and long-term value realization (pre- and post-sales 'pod' environments). Experience • Proven leadership experience (8+ years) in Pre-Sales, Solution Consulting, or a similar GTM, • role within a B2B SaaS environment., • Minimum of 5-7 years in a senior leadership role overseeing global or multi-regional Pre-Sales teams., • Demonstrated experience building, scaling, and mentoring high-performing teams., • Strong track record of influencing and supporting multi-million-dollar enterprise sales cycles., • Exceptional executive presence with the ability to influence C-level and VP-level stakeholders across customer and internal organizations., • Deep understanding of value-based selling, business case development, and ROI articulation., • Ability to operate effectively as both a strategist and a hands-on builder., • Data-driven and operationally minded, with experience defining and tracking Pre-Sales KPIs (e.g., win rate, team utilization, sales cycle impact)., • Strong partnership mindset and proven ability to drive cross-functional alignment with Sales, Product, Marketing, and Customer Success. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver., • Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors. #LI

Job Description Remote possible, with preference to candidates in New York and Los Angeles. About Seated Seated exists to help restaurants thrive in an industry defined by thin margins and underutilized capacity. We unlock incremental demand by connecting restaurants to a network of millions of high-intent diners through demand-driven pricing and rewards. By intelligently filling empty tables, Seated enables operators to reach new guest profiles, motivate first-time visits, and increase visit frequency—while driving higher average check sizes and sustainable, profitable growth. Seated is active in 19 U.S. markets and continues to expand nationally as we build technology that delivers measurable value for both restaurants and guests. Role Overview Seated is hiring a VP of Revenue to own the full restaurant revenue lifecycle across acquisition, retention, and expansion. Reporting directly to the CEO, this executive is accountable for revenue outcomes, forecasting accuracy, and unit economics, and leads both Sales and Restaurant Success teams as we scale from $20M to $100M in revenue and beyond, including building and scaling mid market and enterprise revenue motions alongside Seated’s core SMB business. Responsibilities • Own company revenue outcomes across new business, retention, and expansion, • Lead Sales and Restaurant Success with a unified revenue strategy and operating cadence, • Translate company goals into revenue targets, org design, and hiring plans in partnership with Finance and Executive Leadership, • Build and scale high performing revenue teams with strong coaching, performance management, and leadership development, • Own pipeline health, forecasting discipline, and revenue reporting for the exec team and board, • Drive go-to-market execution for new products, segments, and expansions in close alignment with Marketing, Product, Ops, and RevOps, • Build and scale mid market and enterprise revenue motions, including sales strategy, coverage model, pricing approach, and cross functional readiness, • Own pricing strategy, discounting guardrails, deal approval frameworks, and customer mix that support long-term unit economics and durable growth, • Ensure clean handoffs and strong post sale execution to maximize LTV, retention, and contribution margin, • Personally engage in the most strategic enterprise opportunities and executive level relationships, • 10+ years of B2B revenue experience with 5+ years in senior leadership, • Experience selling to SMBs in a high volume transactional environment, with experience selling into and building mid market and enterprise motions across a revenue organization, • Proven success scaling revenue from $20M to $100M with ownership across acquisition, retention, and expansion, • Strong forecasting discipline and operating rigor with clear accountability to revenue outcomes, • Demonstrated ability to expand into new segments or markets, • Executive presence and board readiness, • Hands on leader who uses data to drive decisions and execution Preferred Experience • Experience leading Account Management and or Customer Success teams in a revenue accountable model, • Experience designing and scaling post sale motions that drive retention, expansion, and LTV, • $400K - $500K OTE (50/50 split), • Stock options, • Generous 401(k) match, • Comprehensive Healthcare, Dental, and Vision plans, including virtual care options, • Pre-Tax Flexible FSA, Dependent Care FSA, • Commuter Benefits, • Up to 16 weeks of paid parental leave, • Unlimited PTO, • Wellhub Membership with access to thousands of gyms and studios, • Citi Bike Monthly Membership, • $100 a month to spend at Seated restaurants At Seated, we welcome passionate people from all backgrounds, helping us to make dining experiences more accessible & rewarding. If you have the curiosity & passion to drive our mission together, we would love to hear from you.

Job DescriptionAbout UsNourish is on a mission to improve people's health by making it easy to eat well. Nutrition-related chronic disease is the largest and most overlooked crisis in the world. Food can be medicine: working with a Registered Dietitian is one of the most effective interventions available, but <1% of eligible Americans use their covered benefits.Nourish is building an AI-native, patient-friendly healthcare system centered on nutrition that improves outcomes, lowers costs, and helps people live healthier, longer lives. We launched three years ago, are live in all 50 states, and already have thousands of dietitians and hundreds of thousands of patients on the platform.We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised $115M from top-tier VCs including JP Morgan Growth Equity, Thrive Capital, Index Ventures, Y Combinator, Maverick Ventures, Box Group, Atomico, G Squared, and Pinegrove Venture Partners. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion.Learn more about us here and read about our recent Series B here.About the Role As Enterprise Growth Director, you'll play a critical role in driving the success of Nourish partnerships with the largest health care organizations across the country. You'll be responsible for growing and leading these partnerships, developing growth strategy, and building executive relationships. To ensure these partnerships are successful for both Nourish and the partner, you'll also be responsible for acting as the voice of those partners within the company, driving alignment and prioritization of new internal and external initiatives that best support the partnership overall—working closely with Nourish leadership and senior leaders at the health care organizations. This is a highly cross-functional role that sits at the center of strategy, partnerships, and execution. You will define the vision and roadmap for each partnership, develop the internal and external strategy needed for a successful partnership, and serve as the partnership voice in shaping the company's most important strategic priorities. This person will report into our VP, Health System Strategy & Partnerships and work closely with our broader go to market and operations teams. This role is full-time and open to NYC-based candidates only (expectation to work in-person 3-4 days per week, with some remote flexibility). Our office is located in Gramercy. Key Responsibilities: • Develop partnership activation strategy, understanding the partner's goals and priorities, identifying opportunities within the partnership, and developing the solutions and strategies needed to drive results accordingly., • Implement partnership activation strategy, leading trainings, creating content, and collaborating with local provider partnership managers, • Own executive relationships and partner governance, leading regular business reviews, building and maintaining relationships across key stakeholders, and serving as the main point of contact for the partner and within Nourish for things related to the partnership, • Represent the voice of the customer within Nourish, ensuring that all partnership goals, risks, and needs are met and addressed appropriately., • Collaborate cross-functionally with other teams at Nourish (e.g., RCM, Clinical Operations, Business Operations, Strategic Finance, Partnerships, GTM Growth, etc.)We'd love to hear from you if:, • You have 4-8 years of healthcare experience, with a mix of strategy work (e.g., management consulting, business operations), change management, and direct start-up experience. Bonus points if you have experience with health systems!, • You are a first-principles thinker. You enjoy revamping processes/tech and identifying areas for improvement. You don't take something for given just because it's been done that way historically — you identify the best way to do it now and move to actualize it., • You are operationally excellent, able to manage a large volume of moving pieces seamlessly, with a meticulous attention to detail., • You're extremely comfortable working and communicating cross-functionally, and can adapt your style across a variety of stakeholders (our patients, health systems, RDs, executives, etc.), • You have strong data analysis & quantitative skills. You are able to clean, cut, and analyze data efficiently & without errors, including structuring analysis & pulling out key insights., • You enjoy new challenges and ambiguous situations and jump in headfirst when facing an issue. You are able to adapt to the situation at hand and innovative/creative in your problem-solving., • You are willing to travel 25% of the time to meet with key stakeholders in person, both internally and externallyMore InformationMission & Vision & SuccessNourish Clinical PhilosophyValuesWhy Nourish ExistsCompensation & BenefitsHow We WorkPlease note that you must be legally authorized to work in the U.S. for this position.

Job Description EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Axel Springer's guiding principles – first articulated as The Essentials by founder Axel Springer in the aftermath of World War II – remain a cornerstone of the company's foundation today. Learn more about Axel Springer. We're hiring a Vice President, Insights to join our Content and Insights team at EMARKETER. The Role and Team: The VP, Insights leads EMARKETER's long-form analyst desks, setting the vision and standards for industry-leading research across advertising, media, and commerce. This role is responsible for ensuring content delivers clear customer value through actionable insights, comparative analysis, and strong storytelling. Partnering closely with Edit, Data Products, Marketing, Product, Media, and Sales, the VP, Insights elevates the impact of EMARKETER's research across the industry. This is a hybrid role based out of our New York City office, with regular in office expectations. Applicants must be authorized to work in the United States without visa sponsorship now or in the future and be within commuting distance of our New York City office. Relocation assistance is not available. The Ideal Candidate Is: • A strategic content leader: You set a clear, customer-first vision for research that aligns with business priorities and market needs., • A talent developer: You build, coach, and elevate teams of analysts into trusted, visible industry experts., • An influential communicator: You are the voice of EMARKETER, representing our long-form coverage in the market with clients, prospects, and at industry events., • A structured and analytical thinker: You bring rigor to content architecture, data interpretation, and decision-making., • Lead the end-to-end long-form content strategy, ensuring reports are built for maximum client utility and relevance., • Guide the evolution toward high-value, customer-centric research with clear comparisons and actionable recommendations., • Align analyst coverage and resources to priority market segments and customer use cases., • Own and contribute to flagship, cross-functional research initiatives and high-impact reports., • Build and manage a high-performing team of analysts, developing both established voices and emerging talent., • Oversee analyst workflows and capacity across research, media engagement, and client advisory., • Drive adoption of AI-enabled tools and processes to improve research efficiency and maintain high quality standards., • Leadership experience within research, media, insights, or management consulting environments., • Demonstrated success managing and developing teams of analysts or subject matter experts., • Deep understanding of advertising, marketing, media, or commerce industries., • Strong ability to interpret data, develop insights, and tell compelling data-driven stories., • Comfort presenting thought leadership to senior audiences, clients, and at industry events., • Advanced proficiency in PowerPoint for executive storytelling and Excel for data analysis., • Base salary: $240,000–$260,000, dependent on skills, experience, and competencies., • Additional performance-based compensation available (details discussed during interview process), • Unlimited PTO, 10 paid holidays, and 16 weeks of parental leave, • Comprehensive medical, dental, and vision insurance plans, • Matched and vested 401k plan, • Access to resources for financial planning guidance, family planning services, mental health support, and Employee Assistance Programs Our people are the foundation of our success. Guided by our values, we: • Serve Our Clients: We prioritize their needs to deliver excellence in our products and services., • Work as One Team: We collaborate with trust, accountability, and transparency., • Innovate and Adapt: We foster curiosity, resilience, and fearless exploration of new ideas.

Job Description Position: Associate Vice President, Corporate Engagement Reports to: Vice President, Resource Development Department: Resource Development Organization Summary: United Way of New York City (UWNYC) works with a coalition of trusted partners to unite community power with citywide possibility. Together, we meet today’s most urgent needs while building transformative solutions for tomorrow — striving for health, opportunity, and prosperity for every New Yorker in every neighborhood. Part of the United Way Worldwide system, one of the world’s most recognized charitable brands, we believe that New Yorkers deserve to thrive where they live and envision a future where all New Yorkers have the resources they need to live long, healthy lives in flourishing and resilient neighborhoods. We strive to model our values in all our relationships, both internal and external: Collaboration, Compassion, Integrity, Accountability, and Superior Performance. Position Overview: The Associate Vice President (AVP), Corporate Engagement (CE) is charged with leading the corporate engagement strategy across a portfolio of partners. Through a blend of workplace giving (employee) campaigns, sponsorships, and volunteer engagements, the AVP will grow a portfolio raising more than $12million and steward relationships for new engagements and touchpoints. With support from nearly 100 companies at different stages of engagement, the AVP will inherit a portfolio poised for growth and investment, with room for new partnerships and creative sponsorship opportunities. Besides overseeing the portfolio, the AVP will be the lead for marquee-level corporations, including those with multiple touchpoints (e.g. board, affinity groups) at UWNYC. To deepen relationships with leading individual corporate employees, the AVP will help cultivate top prospects with UWNYC colleagues across individual giving and events. As many members of our affinity groups have a corporate connection, the goal will be to grow giving across revenue verticals through the growth of authentic relationships through multiple touchpoints within a corporation. Reporting to the VP, Resource Development (RD), the AVP will work closely with colleagues in RD to coordinate fundraising across different relationship touchpoints throughout UWNYC. The AVP will work closely with the Marketing and Communications team and the Community Impact teams to develop new sponsorship opportunities and relevant assets. The AVP will manage up to two staff members to support the corporate portfolio, including a paid volunteerism model that is conducted in partnership with a larger volunteerism team. Primary Responsibilities: • Lead strategy for corporate partners, including through the execution of workplace giving campaigns and overseeing portfolios for others in the CE unit., • Manage and grow corporate relationships, and internal communications, for corporate partners, especially those with multiple touchpoints within the organization., • Develop a stewardship plan for corporate contacts and for connection of lead corporate donors to partners in RD Individual Donor team., • With other CE staff, run workplace campaign season., • Coordinate all aspects of campaign needs, including but not limited to campaign collateral, event briefs, speaker talking points, speaker coordination, and stewardship communications., • Report to VP/SVPs on portfolio progress, revenue status, and projections., • Perform data analysis to inform quick pivots and long-term strategies., • Prospect and establish relationships with key company decision-makers to drive new opportunities, • Develop sponsorship opportunities that fulfill corporate goals while advancing UWNYC programs and initiatives., • Collaborate with UWNYC staff on various shared goals, including:, • Resource Development colleagues, to strengthen collective solicitations and stewardship., • Marketing & Communications, for prompt and professional brand experiences and assets., • Community Impact (Programs), for creative areas to interact with the work and expand program success through new revenue., • Senior leadership, particularly the Resource Development CDO and VP, to advise on strategy and provide insights for nimble responses to opportunities., • Manage staff, in a manner that fosters high expectations. AVP will:, • Foster a positive team culture by promoting open communication and collaboration to foster accountability and growth., • Set clear performance goals for team members and provide regular feedback., • Encourage professional development by identifying development training opportunities to support professional growth., • Monitor project progress and ensure adherence to timelines and budgets., • Facilitates open dialogue to resolve issues promptly and maintain team morale., • Lead by example in embracing change and adapting to new processes or systems., • Communicate the benefits of change to encourage team buy-in and minimize resistance., • Conduct scheduled performance evaluations to assess team effectiveness and individual contributions., • Identify challenges and emerging issues faced by the organization. Work with leadership team and staff to recognize internal and external opportunities and solutions and define and execute appropriate strategies to support them., • Mentor and develop staff using a supportive and collaborative approach on a consistent basis., • Support the team with additional responsibilities, as needed. Key Competencies: • Revenue focused with an ability to steward donors, focused on the “long road” over the “short sale”, • Adaptable, • Collaborative partner and supportive manager, • Project management expert, • Strategic relationship cultivator, • Effective and engaging communicator (written and oral), • Data driven, • Entrepreneurial and creative Skills, Knowledge and Experience: • Bachelor’s degree required, • Minimum of 7+ years of experience holding progressively responsible positions in nonprofit development, sales, marketing, campaigns, and/or corporate philanthropy including a minimum of 3 years in a supervisory role., • Clear communicator with excellent writing, verbal, and presentation skills, • Comfortable with public speaking and presenting to leadership and large groups, • Able to see the “big picture” and work toward a strategic frame, • Action oriented and able to act quickly to bring ideas to fruition, • Astute and nuanced listener, able to understand, reflect, and interpret needs for next steps, • Effective at engaging with corporate teams, from C-suite to administrators, • Adept at translating program partnerships and outcomes to communicate UWNYC’s value in the community and ability to build a case for support, • Team player, • Familiarity with project management software (“Monday”), • Excellent judgment and creative problem-solving skills, • Ability to handle multiple projects and task switch as needed, • Familiarity with database and customer relationship management tools, • Strong team management skills, including the ability to motivate and guide staff, set clear priorities, and foster a culture of accountability, • A passion for UWNYC’s mission, vision, and accomplishments United Way of NYC Core Competencies for All Staff: • Mission Focused: Catalyze others’ commitment to the mission to create real social change that leads to better lives and healthier communities. Drive performance and professional motivations., • Relationship-Oriented: Understands that people come before processes and is astute in cultivating and managing relationships toward a common goal., • Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement., • Results Driven: Dedicated to shared and measurable goals for the common good: creating, resourcing, scaling and leveraging strategies and innovations for broad investment and impact., • Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network. Salary range: • $104,223 – $120,000, • Background check, • UWNYC is presently on a Hybrid/In-Person work schedule United Way of New York City is an Equal Employment Opportunity Employer

Job Description About Medico MediaCo Operations LLC is a leading multimedia company that operates television, radio, digital, and streaming platforms across multiple markets in the United States. Through its portfolio of media brands, including Estrella Media, the company delivers engaging entertainment, news, and advertising solutions to diverse audiences. MediaCo produces and distributes a wide range of Spanish-language video and audio content for television, radio, and digital platforms. Through Estrella Media and its network properties, including Estrella TV, Estrella News, and Estrella Games, the company provides news and entertainment programming to audiences across the United States through broadcast stations, streaming channels, and on-demand platforms. The company produces thousands of hours of original programming annually through its studio operations and maintains an extensive library of entertainment content. In addition to television production, MediaCo operates radio stations in leading Hispanic markets and produces Spanish-language audio programming, live events, concerts, and large-scale entertainment experiences. MediaCo is committed to connecting brands with audiences through innovative media, marketing, and advertising solutions across broadcast, digital, and streaming platforms. Director of Sales Position Summary: The Director of Sales will lead and develop the sales team, maximizing broadcast and digital revenue through effective inventory management and strong customer service relations. This role is responsible for the overall efforts and driving revenue growth. The Director of Sales oversees revenue generation, client development, and the performance of the sales team while ensuring alignment with company goals and market opportunities. Responsibilities: • Provide strong, positive leadership for the sales team with a clear understanding of all audience platforms within our portfolio., • Develop and execute sales strategies which result in exceeding revenue targets for Local, National, Digital and non-traditional products., • Drive efforts of the sales team on new business development., • Manage inventory, pricing, and sales department revenue and expense budgeting, competently utilizing forecasting tools and CRM software that provide clear forecasting reports updated weekly., • Initiate smart, long-term decisions regarding hiring, evaluation, promotion, and retention of sales team professionals., • Work closely with Sales Managers and VP/GM to develop creative, productive incentives for increasing sales performance., • Plan and direct staffing, training, and performance evaluations to develop and perfect sales team operation., • Develop strong business relationships with local companies and organizations through regular meetings and community involvement., • Resolve customer concerns regarding sales and service in a professional manner., • Direct the Accounts Receivable efforts of the Sales Department., • Effectively collaborate with VP/GM, fellow department heads, sales department team members, and all company/station divisions., • Perform other duties as assigned. Requirements: • Bachelor’s degree in Marketing, Advertising or Mass Communications, or a related field, or an equivalent combination of education and work-related experience., • Minimum 5 years of experience in media sales management, with demonstrated success in leading a large team of sales professionals preferred., • Excellent communication skills, both oral and written., • Ability to work under strict deadlines with attention to detail., • Exceptional leadership, communication and motivational skills., • Must possess advanced knowledge of TV ratings and research., • Strong and effective sales skills. Persuasive verbal and written communication skills., • Professional and effective problem-solving skills., • Must possess adaptable and effective negotiating skills in an ever changing, fluid environment. Ability to thrive in a team-oriented, competitive, fast-paced environment., • Big picture vision and thinking., • Proficiency with WideOrbit, ComScore, Matrix, or similar CRM as well as Excel, Word and other various business and broadcast software programs. Eligibility Requirements: • Must be willing to work in New York, • Must have a valid driver’s license, good driving record and insurance., • Must have legal authorization to work in the United States, • Must be 18 years or older Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. MediaCo is an Equal Opportunity Employer.

Job DescriptionCustomer Success Manager Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, Houston Texans, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role TicketManager is hiring a Customer Success Manager (CSM) to own and grow a portfolio of enterprise accounts. This is a commercial, revenue-focused role responsible for driving expansion, renewals, and long-term customer value. The CSM is a core member of the Revenue team and serves as the strategic owner and quarterback of their accounts – aligning sales, services, product, and leadership resources to maximize customer outcomes and revenue impact. Every action taken by the CSM is oriented toward retention, expansion, and deepening TicketManager’s footprint within each organization. This role requires strong relationship management, consultative selling skills, executive presence, and comfort operating both strategically and hands-on. Responsibilities: • Account Ownership & Growth, • Own the overall success, growth, and renewal of assigned accounts across the contract lifecycle., • Identify and drive upsell, cross-sell, and expansion opportunities across TicketManager’s full product portfolio., • Build and execute strategic account plans with clear expansion goals and timelines., • Expand TicketManager adoption across new business units, departments, and regions within existing customers., • Revenue Team Leadership, • Act as the primary quarterback for the account, coordinating across sales, product specialists, tech, services, and leadership teams., • Ensure clear ownership, momentum, and accountability across all revenue contributors supporting the account., • Maintain internal alignment to ensure the customer experience supports long-term growth and renewal objectives., • Executive Relationship Management, • Build and maintain trusted relationships with senior executives and decision-makers., • Conduct regular executive check-ins and on-site visits to strengthen partnerships and identify new revenue opportunities., • Ensure executive engagement in key TicketManager moments, including QBRs and the annual Partner Summit., • Quarterly Business Reviews (QBRs), • Lead executive-level QBRs that clearly demonstrate value delivered, product usage, and expansion opportunities., • Partner with sales engineering and data teams to deliver custom, account-specific QBRs., • Use QBRs as a strategic forum to reinforce the full scope of TicketManager’s capabilities and future opportunities., • Renewals & Retention, • Own customer renewals from strategy through execution, consolidating insights from services, usage data, and executive feedback to support success., • Initiate renewal conversations in advance of contract end dates, aligning internal stakeholders and customer leadership so TicketManager stays ahead of the game., • Customer Health & Escalations, • Maintain a deep understanding of account health, engagement, and risk signals., • Ensure risks are identified early and managed proactively., • Partner with Support and Account Management teams to address issues and escalations when needed., • Events & Partner Summit, • Serve as a senior host for customers at live events and TicketManager’s Partner Summit., • Actively engage executives at Summit to build relationships, identify expansion opportunities, and drive new business., • Support executive participation, networking, and speaking opportunities., • CRM & Account Hygiene, • Maintain accurate, up-to-date account records, activity tracking, and customer dashboards., • Expect regular travel to customer offices and live events (up to ~2 weeks per month)., • BA/BS degree required, • 5-7+ years of professional work experience in a collaborative, data-driven environment, • Proven experience in Customer Success, Account Management, or Enterprise Sales within B2B SaaS or services., • Strong commercial mindset with comfort owning renewals and expansion revenue., • Confident executive communicator with experience engaging senior decision-makers., • Highly organized, proactive operator who can manage multiple stakeholders and priorities., • Comfortable working cross-functionally and holding teams accountable to shared goals., • Willing and excited to travel and engage customers in live event environments., • Experience in ticketing, sports, events, hospitality, sponsorships, or enterprise services., • Location: Calabasas, CA (HQ) or New York, NY, • Compensation: $150,000-$175,000 Base Salary, • Bonus & Commission Eligibility, • Reports To: VP, Customer Success, • Work Expectations: Role is In-Office, Monday-Friday, • Retirement: 401(k) Company Match, • Health Benefits: Medical, Dental, Vision & Chiropractic, • Time Off: Unlimited PTO, • Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations., • Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering, • Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup., • Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal, • 4.5 out of 5 Glassdoor rating, • Used by over 4,000 globally known companies including ~15% of the Fortune 500 Powered by JazzHR 6VhKsQcypL

As an executive leader, you will build and scale the Customer Success organization, define operating models and success metrics, and serve as the voice of the customer internally, influencing product strategy and company priorities. We're looking for a VP, Customer Success to lead and scale Sixfold'

However, this leadership role is not about incrementally improving existing customer success & operations, but about fundamentally reimagining our customer experience (CX) through the dual lens of top-notch traditional customer success that aligns with the realities of our customers. Customer Centri

Act as the senior voice of the customer-advocating for customer needs across Product, Data Science, Engineering, and Ad Operations. Customer Success, Account Management, Agency Partnerships, or Commercial Leadership within Ad Tech, MarTech, media, or data-driven advertising. We are seeking a senior

Define and execute the long-term Customer Success strategy. Lead and develop a growing Customer Success organization. As we scale, Customer Success must evolve from a strong foundation into a durable, predictable engine.

If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand.

Successful candidates will collaborate with real estate developers, contractors, architects, and mechanical engineers to provide consulting services on decarbonization, building performance, and sustainability; pursuing various types of certification and incentive programs, including Enterprise Gree

When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U. We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Your focus

We’re looking for a dependable, people-first.This role is ideal for someone who leads with integrity, communicates clearly, and knows how to balance accountability with approachability.The right candidate is responsible, friendly, and confident in their ability to build, mentor, and motivate t

Working closely with an Account Coordinator for additional sales support through the process and hand off customer service and non-sales client inquiries to the Customer Service Dept so you can remain focused on selling!. We’re committed to growing a workforce that reflects the customers and commu

We are seeking an experienced and highly polished General Manager to lead the front-of-house and overall daily operations of a refined Mediterranean Greek estiatorio in Vancouver.This role is responsible for delivering an exceptional European-style fine dining experience, building and training a wor

Working closely with an Account Coordinator for additional sales support through the process and hand off customer service and non-sales client inquiries to the Customer Service Dept so you can remain focused on selling!. Ability to effectively manage sales tasks and administrative tasks to ensure s

Baohaus is hiring a General Manager to work alongside Chef Eddie Huang and restauranteur, Roman Grandinetti.

Working closely with an Account Coordinator for additional sales support through the process and hand off customer service and non-sales client inquiries to the Customer Service Dept so you can remain focused on selling!. When you join our team, you’ll be keeping our customers connected to what ma

Floor Management: Maintain a strong presence during peak hours to ensure service flow, handle VIP guests, and resolve customer complaints immediately.

Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. Strong work ethic and customer-focused approach. Must be passionate, entrepren

The Vice President of Institutional Advancement (VPIA) directs all aspects of advancement, including development, alumni affairs, and related events. The VPIA will not only lead and implement the fundraising effort in partnership with University leadership but will help define the overall strategic

The road to success is paved with mistakes well-handled.

The Weather Room Bar and Café.New York food and beverage in the clouds.Named after the building’s former Doppler radar system, The Weather Room blends high‑quality, locally sourced ingredients with iconic views of Manhattan—creating a hospitality experience that is elevated, war

Tin's is an ambitious new cocktail bar concept set to open in the Lower East Side in Spring 2026.Led by an award-winning ownership team, we're seeking a driven.If you're an ambitious hospitality professional ready to take a major step forward in your career, this role offers a rare opportunity to ga

Demonstrated success in leading teams on a busy floor while managing costs, quality, and compliance.

Jungle Bird is a vibrant and dynamic cocktail bar known for its exceptional hospitality, expertly crafted drinks, and seamless service.We pride ourselves on fostering a welcoming and inclusive environment for guests and team members.As we continue to grow, we are seeking a General Manager (GM) to jo

Restaurant General Managers are responsible for hiring and training restaurant staff, ordering ingredients for kitchen staff, and talking to customers to ensure that they are happy with their service. Respond efficiently to customer questions and complaints.

The successful candidate will be a results-oriented leader who excels in fast-paced nightlife environments and ensures the seamless physical execution of events.

We are seeking a high-energy, hospitality-driven General Manager to lead our Dingaling Cocktail Lounge in Lower East Side.You will be the face of the venue, responsible for driving a high-performance culture, ensuring exceptional guest experiences, and maintaining the financial health of the busines

Justine’s on Hudson is a wine-driven neighborhood restaurant rooted in terroir, seasonality, and thoughtful hospitality.Our entire wine program is drawn from the Rosenthal Wine Merchant portfolio, and both our food and wine are approached through a shared lens of place, producer, and a deep re

Mexican culinary experience in New York.As the first Mexican steakhouse in the city, we proudly honor our culinary heritage while pushing the boundaries of innovation.We are building something extraordinary—a movement to elevate Mexican cuisine and hospitality to its rightful place on the glob

Ability to engage guests successfully and build a relationship.

Ulysses Folkhouse is looking for an experienced General Manager to lead our team.As GM you’ll take the lead in running all daily operations, leading an amazing team, making guests feel special, and driving the kind of growth the entire Ulysses team can be proud of.Reporting directly to ownersh

Please do note that we work in a demanding environment and have a serious first-class approach to customer service. Be ready to manage a staff of 10 - 15 front of house members in all aspects of customer service and operations. Assist with promotional event planning, respond to customer emails (dail

Assistant General Manager needed! Starting in March.Wayan & Ma·dé by Chef Cedric Vongerichten is looking for team members with a passion for hospitality, food, and beverage for his New York properties in Nolita.Wayan & Ma·dé's cuisine focuses on the culture and flavors of

New York City seeking an experienced.This is an opportunity for a hands-on hospitality leader who thrives in fast-paced environments and understands how strong operations and events drive revenue.The General Manager will be responsible for day-to-day front-of-house operations, team leadership, and a

Background in personnel management and succession planning.

This is a unique opportunity for a strong, energetic, and autonomous leader—a self-sufficient go-getter—to drive operations, lead the team, and shape the success of a brand-new venture. Monitor financial performance in line with company-set KPIs, manage and control costs (including labor

With five openings in 18 months (Catch Scottsdale, Catch Miami Beach, and Catch Dallas, as well as the success of our latest SoHo NYC concepts, The Corner Store and The Eighty-Six) we continue to expand our place in the hospitality world in 2026 with new openings to announce. To perform this job suc

Tin's is an ambitious new cocktail bar concept set to open in the Lower East Side in early 2026.Led by an award-winning ownership team, we're seeking a dynamic General Manager to help launch and lead this innovative hybrid space.If you're an all-star ready to take a major career leap, this role offe

Meeting and greeting customers and organizing table reservations.

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. With five openings in 18 months (Catch Scottsdale, Catch Miami Beach, and Catch Dallas, as well as the success of our latest SoHo NYC concepts, The Corner Store and The Eighty-Six)

As AGM at NARO, you will work in conjunction with the NARO management team in leading the NARO front of house team - setting a strong foundation of systems that ensures the lasting success of our operation, and developing a culture that is marked with keen attention to detail, mentorship, and deep c