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Liberty Tax is a leading tax preparation service provider committed to delivering top-notch customer service and expert tax solutions. We foster a welcoming and supportive environment for our clients and staff. Responsibilities: Provide excellent customer service by greeting clients and assisting with their inquiries. Answer and direct phone calls professionally. Schedule and manage appointments for clients and staff. Perform general filing and organizational tasks. Assist with basic office tasks as needed. Maintain a clean and organized reception area. Communicate effectively with clients, addressing their questions and concerns promptly. Requirements: High school diploma or equivalent. Strong communication skills, both verbal and written. Ability to handle multiple tasks efficiently in a fast-paced environment. Bilingual in English and Spanish is preferred. Basic computer skills for managing appointments and filing work. Strong organizational skills and attention to detail. Friendly, approachable demeanor with a focus on customer service. Benefits: Competitive hourly wage. Opportunity for growth and development within the company. Supportive and friendly work environment. On-the-job training provided.