Assistant Manager
27 days ago
Linden
Job DescriptionLinden Wax and Skin Care Center. Qualifications: • 3+ years of successful spa management experience., • Must have Knowledge of professional spa treatment, Skin Care and Services., • Effective proven leadership training skills with a strong work ethic., • Excellent customer service skills., • Must be Efficient, well-organized with the ability to multitask., • Must be motivated and enthusiastic with the ability to keep the team encouraged., • Must possess the ability to troubleshoot difficult situations., • Excellent Communication skills., • Proficient in spa software (Meevo)., • Must maintain a professional appearance at all times. Responsibilities: • As the Spa Manager, you will direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction., • Our ideal Manager will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation., • The individual in this position is responsible and accountable for specific aspects of daily operations., • Create marketing strategies aimed at maximizing revenue and profits., • Perform data analysis that drives business decisions and success., • Use sound judgment, work independently, with minimal supervision., • Plan and direct to meet the daily needs of the operation., • Track staff schedules efficiently to optimize capacity, revenue, and profits., • Maintain the utmost cleanliness and soothing ambiance of the premises., • Manage inventory effectively., • Ensure a high degree of customer satisfaction, address customer dissatisfaction, and resolve service complaints., • Hire, train, supervise, develop, and mentor all team members according to Establishments policies and procedures., • Motivate and empower the team to achieve high standards., • Ensures all employees are current in any required licensure and certifications., • Keeps up-to-date on spa trends and incorporates them into the treatment menu and promos and all marketing campaigns with support from the owners., • Demonstrate desired behavior to staff, including customer service, staff interaction, and guest follow-up., • Provides Feedback in a Professional Manner., • Ensure a high level of client service and execution of organizational standards. Benefits: • Growth opportunities., • Competitive compensation., • Commission opportunities., • Employee discounts., • 401K