LOGISTICS - CUSTOMS MANAGER
2 days ago
New York
Job DescriptionLogistics & Customs Manager Kelly Services Location: New York City, NY (Hybrid) Salary: $100,000 – $125,000 + Bonus Compensation may be higher for an exceptional candidate. Kelly Services is seeking an experienced Logistics & Customs Manager to join a growing luxury goods organization with a strong presence across retail, wholesale, and e-commerce channels. This position will play a critical role in overseeing logistics, transportation, warehousing, and customs compliance operations across the U.S. business while partnering closely with global teams. This is an excellent opportunity for a logistics professional who thrives in a fast-paced environment and has a strong understanding of customs regulations, transportation management, and supply chain operations. Key Responsibilities Customs Compliance & Operations • Ensure full compliance with all applicable U.S. customs regulations, including CBP, Fish & Wildlife, Lacey Act, TSCA, and other regulatory requirements., • Monitor regulatory changes and assess operational impacts., • Oversee all import, export customs activities, and ensure adherence to internal and external compliance standards., • Develop, maintain, and improve customs procedures and documentation., • Serve as the primary point of contact for customs brokers and freight forwarders., • Review and validate customs declarations and supporting documentation., • Manage post-entry processes, duty reviews, and special customs programs such as Temporary Import Bonds (TIBs)., • Maintain audit-ready customs records and support internal and external audits., • Utilize CBP systems, including ACE, to support customs operations., • Identify, document, and resolve customs compliance risks and operational issues.Transportation Management, • Coordinate domestic and international transportation activities., • Manage relationships with transportation providers and logistics partners., • Optimize transportation costs while maintaining service excellence., • Support logistics planning for retail operations, events, marketing initiatives, store openings, and visual merchandising projects., • Monitor transportation KPIs, including cost, service performance, and sustainability metrics., • Review transportation and customs invoices and ensure accuracy., • Manage logistics claims, disputes, and vendor performance issues.3PL & Warehousing Management, • Serve as the primary contact for third-party logistics (3PL) providers., • Monitor warehouse performance, service levels, and costs., • Validate invoices and support cost-control initiatives., • Participate in warehouse and logistics improvement projects, including process enhancements and systems integrations., • Ensure operational alignment with global logistics standards and best practices.Non-Valuable Goods Logistics, • Manage inventory levels and replenishment of non-valuable goods., • Coordinate distribution activities supporting retail, wholesale, marketing, and internal stakeholders., • Oversee order management and ensure timely deliveries., • Improve and document logistics processes to support scalability and service excellence.Cross-Functional Logistics Support, • Support business growth initiatives from a logistics and supply chain perspective., • Collaborate with internal stakeholders across Operations, Retail, Marketing, Finance, and Supply Chain., • Serve as a key liaison between U.S. operations and international teams. Qualifications Education & Experience • Bachelor's degree in Logistics, Supply Chain, International Trade, Business, or a related field., • Minimum of 3–5 years of experience in logistics, transportation, customs compliance, or supply chain operations., • Experience supporting import/export activities and customs compliance strongly preferred.Technical Skills, • Strong knowledge of U.S. import/export regulations and customs procedures., • Experience working with customs brokers and freight forwarders., • Familiarity with CBP systems, including ACE., • Advanced Microsoft Excel skills., • Experience with ERP, transportation management, or warehouse management systems is a plus.Core Competencies, • Strong ownership and accountability, particularly in compliance-driven environments., • Excellent analytical and problem-solving skills., • Exceptional attention to detail and organizational abilities., • Ability to manage multiple priorities in a fast-paced environment., • Strong communication and stakeholder management skills., • Experience collaborating across departments and global teams.Language Skills, • Fluent English required., • French language skills are a plus. Compensation & Benefits • Competitive base salary of $100,000 – $125,000 plus bonus opportunity., • Compensation may be increased for candidates with exceptional experience and qualifications., • Hybrid work schedule., • Opportunity to join a growing, international organization within the luxury goods industry. Apply Today – Interviews are happening NOW, client is HOT to hire!! Qualified candidates should submit their resume to: chrc511@kellyservices.com As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly®. You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. 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