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Urgently hiring!! We are looking for Community Outreach Ambassadors who can support our communities in Queens (Elmhurst, Jamaica). Familiarity with the Queens borough and living in close proximity to either Elmhurst or Jamaica is essential as the role is in person. Your role will involve speaking with individuals and families on the street and at community events. As a Community Outreach Associate, you: - Are a people person, and you are excited about the prospect of sharing information about Zeta’s world-class schools with community family members - Enjoy meeting and conversing with new people of all walks of life every day, and you are able to learn and explain Zeta’s mission, vision, and educational program with clarity - Are hard-working, punctual, extremely organized, results-driven, goal-oriented, and flexible - Are good at juggling multiple responsibilities at the same time - Have customer service or community service experience - Are bilingual and fluent in spoken and written English and one of the following languages: Mandarin, Bangla, Hindi, or Spanish. Responsibilities: - Engage with families about Zeta’s world-class educational program, and provide them with brochures and other resources - Obtain paper applications for children enrolling in pre-kindergarten to 1st grade for the 2025-26 school year - Assist in organizational outreach events - Obtain contact information of families that express interest - Provide flyers to businesses and residential buildings Note: Engaging with families about Zeta’s world-class educational program involves participating in regular community outreach shifts, which typically require extended periods of walking, standing, and the ability to lift up to 25 lbs. We will provide all necessary training and information on Zeta so that you can be successful in the role. If offered a part-time Community Outreach Associate role, you can expect to work approximately 16-20 hours per week, with shifts most commonly taking place from 12:00 - 5:00pm. Shifts may include mornings, afternoons, evenings, and weekends, as determined by Zeta’s Outreach Manager. The compensation for this position is $21/hour. The contract will close in November.
Maxus Group is a leader in delivering premier talent and technology solutions, providing world-class support anytime, anywhere. Our integrated service lines allow us to understand our clients' unique needs better, enhancing overall satisfaction across various disciplines. Summary We are seeking an IT Technician to join our dynamic team at Maxus Group. In this role, you will be responsible for providing top-notch technical support and ensuring the efficient operation of computer systems. Your contributions will be vital in maintaining our commitment to exceptional service delivery. Responsibilities Handle incoming issues and requests to the Service Desk (help desk) via ticketing system (JIRA), email, phone, and in-person. Handle incoming support calls by asking proper questions to the end user, gathering enough detail to understand the priority of the issue and the impact to their organization. Provide end users with timely updates regarding their issues and requests. Provide end user support for Microsoft applications such as PowerPoint Provide users with support for Panopto, which is a video recording and sharing platform. Support end users with ZOOM meetings and recordings Upload ZOOM recordings into Panopto Conduct regular system checks and updates to maintain optimal performance of IT infrastructure and equipment. Requirements Experience as an IT Technician or similar role in a technical support capacity Intermediate knowledge of computer hardware, software, and operating systems (Mac OS, Windows) Familiarity with help desk software and ticketing systems like Jira a plus (will Train) Excellent problem-solving skills with a customer-oriented approach An understanding of Panopto a plus but will train Basic understanding of operating and troubleshooting Crestron touch panels and controllers Familiar with ZOOM, creating and recording Meetings Ability to work effectively and efficiently in a team environment. Excellent communication skills (verbal and written) Must have excellent people skills Possess intermediate task management skills If you are passionate about technology and eager to make a difference in a supportive environment, we invite you to apply today to join the Maxus Group team! Job Type: Contract Pay: $20.00 - $25.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Work Location: In person